{"jobs":[{"absolute_url":"https://www.klaviyo.com/careers/jobs/8010402003?gh_jid=8010402003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5892392003,"location":{"name":"London, UK"},"metadata":null,"id":8010402003,"updated_at":"2026-11-01T02:01:45-05:00","requisition_id":"R-103085","title":"Account Executive - Commercial","company_name":"Klaviyo","first_published":"2026-10-02T08:03:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Account Executives at Klaviyo are given a tremendous opportunity to have a huge impact on Klaviyo’s prospects, on Klaviyo’s trajectory and as a result, on themselves. At Klaviyo, AEs pride themselves on being product experts who focus on closing deals the right way with the right customers whom they set up for success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;AEs at Klaviyo run the entire sales cycle from qualification to demo, driving the buying process to close with minimal air support, all while managing dozens of prospects at once. The best AEs are able to close over 70% of their opportunities, forecast their business with accuracy, and proactively manage and extract value from their territory long term.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make an Impact:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build Klaviyo’s client base across EMEA\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Actively manage your pipeline and develop a strategy for long-term sustained success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the success of your peers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exhibit Klaviyo’s values of accountability and effort\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide guidance and support to new Account Executives\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expand your skillset by participating in adjacent tasks over time\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum 1 years\u0026#39; experience carrying net-new revenue quota and consistent overachievement selling MarTech SaaS solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling to Founders/ Business Owners/ Marketing personas and strong knowledge of the Ecommerce/ Retailers/ Brands domain\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in a high-velocity and high-volume sales environment, often times with multiple stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced in and highly comfortable with outbounding and have creative techniques/ strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in English (written \u0026amp;amp; verbal).\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excited, motivated, and inspired by exceeding goals\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Aren’t afraid to hear no and embrace failure as an opportunity to improve\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong growth mindset and continually seek improvement and are rigorous in your pursuit of it\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are encouraging of your team, thoughtful, engaging, and energetic\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are adept at influencing and relationship building\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;£65,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;£65,000 GBP\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002750003,"name":"London","location":"London, England, United Kingdom","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8033173003?gh_jid=8033173003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5902899003,"location":{"name":"Dublin, IE"},"metadata":null,"id":8033173003,"updated_at":"2026-10-30T08:38:45-04:00","requisition_id":"R-103104","title":"Account Executive Commercial, Italian Speaker","company_name":"Klaviyo","first_published":"2026-10-14T11:50:07-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Account Executives at Klaviyo are given a tremendous opportunity to have a huge impact on Klaviyo’s prospects, on Klaviyo’s trajectory and as a result, on themselves. At Klaviyo, AEs pride themselves on being product experts who focus on closing deals the right way with the right customers whom they set up for success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;AEs at Klaviyo run the entire sales cycle from qualification to demo, driving the buying process to close with minimal air support, all while managing dozens of prospects at once. The best AEs are able to close over 70% of their opportunities, forecast their business with accuracy, and proactively manage and extract value from their territory long term.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make an Impact:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build Klaviyo’s client base across EMEA\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Actively manage your pipeline and develop a strategy for long-term sustained success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the success of your peers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exhibit Klaviyo’s values of accountability and effort\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide guidance and support to new Account Executives\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expand your skillset by participating in adjacent tasks over time\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum 1 years\u0026#39; experience carrying net-new revenue quota and consistent overachievement selling MarTech SaaS solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling to Founders/ Business Owners/ Marketing personas and strong knowledge of the Ecommerce/ Retailers/ Brands domain\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in a high-velocity and high-volume sales environment, often times with multiple stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced in and highly comfortable with outbounding and have creative techniques/ strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in English \u0026amp;amp; Italian (written \u0026amp;amp; verbal).\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excited, motivated, and inspired by exceeding goals\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Aren’t afraid to hear no and embrace failure as an opportunity to improve\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong growth mindset and continually seek improvement and are rigorous in your pursuit of it\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are encouraging of your team, thoughtful, engaging, and energetic\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are adept at influencing and relationship building\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;€57.500\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;€57.500 EUR\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4061644003,"name":"Dublin","location":"Dublin, County Dublin, Ireland","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8013149003?gh_jid=8013149003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5889783003,"location":{"name":"Austin, TX"},"metadata":null,"id":8013149003,"updated_at":"2026-10-30T08:38:13-04:00","requisition_id":"R-103072","title":"Account Executive, Large Enterprise","company_name":"Klaviyo","first_published":"2026-10-05T11:03:46-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is a public company with more than $1.5 billion in annual revenue. Enterprise is our fastest growing segment, where global brands are consolidating their marketing and customer data onto Klaviyo and spending over seven figures a year with us. We have expanded beyond retail into hospitality, media, healthcare, and business services.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will go after some of the largest brands in the world, including Fortune 500 and Global 2000 companies, prospecting your way in and taking full responsibility for your pipeline target.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Most of these companies run separate tools for email, SMS, customer data, and service. We win by bringing it all onto one platform and getting the customer to results faster. Once they are live, you will keep growing the account and lead the renewal.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you will do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Prospect your own territory.\u0026lt;/strong\u0026gt; Research every account, find a way in, and build relationships where Klaviyo has none today. BDR, marketing, and partner leads add to the pipeline you build.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Be the CEO of your territory.\u0026lt;/strong\u0026gt; Build a plan for every named account, create and prospect into a relationship map, and pull in solutions engineering, value management, partners, and marketing at the right time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Run business-value discovery.\u0026lt;/strong\u0026gt; Find the real problem, put a number on it with the customer, and build a business case for the full platform that their finance team will support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Sell to the full buying committee.\u0026lt;/strong\u0026gt; Get to the CMO, CFO, CIO or CDO. Build champions and test them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Win the competitive deals.\u0026lt;/strong\u0026gt; Displace the incumbent, hold your price, and have a clear answer on why Klaviyo and why now.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Close and forecast with discipline.\u0026lt;/strong\u0026gt; Run the mutual action plan, security and legal review, and procurement. Forecast against what the customer has agreed to.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grow and renew.\u0026lt;/strong\u0026gt; Expand into more products and teams, spot risk early, and negotiate renewals that make room for growth.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you bring\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in enterprise software sales, with 7+ years selling to C-level executives from a field sales position\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven hunter who has built pipeline from scratch through your own research and outreach, and closed new logos from it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling into organizations above $1B in revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of closing annual contracts of $1M or more\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At or above quota in at least two of the last three years, on a multi-million dollar target\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading complex deals from start to finish, coordinating your internal team and the customer\u0026#39;s decision makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience running several complex deals that can last between nine and eighteen months\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Multi-product platform selling, with more than one product sold into the same account\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A deep understanding of MEDDPICC and a value-based selling methodology, including building business cases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Domain experience in MarTech, CDPs, customer engagement platforms, ecommerce, or an adjacent data platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner-led selling experience, and a record of winning competitive deals against existing platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience growing existing accounts through expansion and renewal\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong executive presence, and fluency in CRM, forecasting, conversation intelligence, and AI tools\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Travel\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role requires approximately 30 to 40 percent travel for customer meetings, executive briefings, partner work, and industry events.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$128,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$192,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8004340003?gh_jid=8004340003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5889783003,"location":{"name":"Boston, MA"},"metadata":null,"id":8004340003,"updated_at":"2026-10-30T08:38:13-04:00","requisition_id":"R-103072","title":"Account Executive, Large Enterprise","company_name":"Klaviyo","first_published":"2026-09-29T16:16:40-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is a public company with more than $1.5 billion in annual revenue. Enterprise is our fastest growing segment, where global brands are consolidating their marketing and customer data onto Klaviyo and spending over seven figures a year with us. We have expanded beyond retail into hospitality, media, healthcare, and business services.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will go after some of the largest brands in the world, including Fortune 500 and Global 2000 companies, prospecting your way in and taking full responsibility for your pipeline target.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Most of these companies run separate tools for email, SMS, customer data, and service. We win by bringing it all onto one platform and getting the customer to results faster. Once they are live, you will keep growing the account and lead the renewal.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you will do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Prospect your own territory.\u0026lt;/strong\u0026gt; Research every account, find a way in, and build relationships where Klaviyo has none today. BDR, marketing, and partner leads add to the pipeline you build.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Be the CEO of your territory.\u0026lt;/strong\u0026gt; Build a plan for every named account, create and prospect into a relationship map, and pull in solutions engineering, value management, partners, and marketing at the right time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Run business-value discovery.\u0026lt;/strong\u0026gt; Find the real problem, put a number on it with the customer, and build a business case for the full platform that their finance team will support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Sell to the full buying committee.\u0026lt;/strong\u0026gt; Get to the CMO, CFO, CIO or CDO. Build champions and test them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Win the competitive deals.\u0026lt;/strong\u0026gt; Displace the incumbent, hold your price, and have a clear answer on why Klaviyo and why now.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Close and forecast with discipline.\u0026lt;/strong\u0026gt; Run the mutual action plan, security and legal review, and procurement. Forecast against what the customer has agreed to.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grow and renew.\u0026lt;/strong\u0026gt; Expand into more products and teams, spot risk early, and negotiate renewals that make room for growth.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you bring\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in enterprise software sales, with 7+ years selling to C-level executives from a field sales position\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven hunter who has built pipeline from scratch through your own research and outreach, and closed new logos from it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling into organizations above $1B in revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of closing annual contracts of $1M or more\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At or above quota in at least two of the last three years, on a multi-million dollar target\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading complex deals from start to finish, coordinating your internal team and the customer\u0026#39;s decision makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience running several complex deals that can last between nine and eighteen months\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Multi-product platform selling, with more than one product sold into the same account\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A deep understanding of MEDDPICC and a value-based selling methodology, including building business cases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Domain experience in MarTech, CDPs, customer engagement platforms, ecommerce, or an adjacent data platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner-led selling experience, and a record of winning competitive deals against existing platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience growing existing accounts through expansion and renewal\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong executive presence, and fluency in CRM, forecasting, conversation intelligence, and AI tools\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Travel\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role requires approximately 30 to 40 percent travel for customer meetings, executive briefings, partner work, and industry events.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$128,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$192,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8013032003?gh_jid=8013032003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5889783003,"location":{"name":"New York, NY"},"metadata":null,"id":8013032003,"updated_at":"2026-10-30T08:38:13-04:00","requisition_id":"R-103072","title":"Account Executive, Large Enterprise","company_name":"Klaviyo","first_published":"2026-10-05T10:31:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is a public company with more than $1.5 billion in annual revenue. Enterprise is our fastest growing segment, where global brands are consolidating their marketing and customer data onto Klaviyo and spending over seven figures a year with us. We have expanded beyond retail into hospitality, media, healthcare, and business services.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will go after some of the largest brands in the world, including Fortune 500 and Global 2000 companies, prospecting your way in and taking full responsibility for your pipeline target.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Most of these companies run separate tools for email, SMS, customer data, and service. We win by bringing it all onto one platform and getting the customer to results faster. Once they are live, you will keep growing the account and lead the renewal.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you will do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Prospect your own territory.\u0026lt;/strong\u0026gt; Research every account, find a way in, and build relationships where Klaviyo has none today. BDR, marketing, and partner leads add to the pipeline you build.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Be the CEO of your territory.\u0026lt;/strong\u0026gt; Build a plan for every named account, create and prospect into a relationship map, and pull in solutions engineering, value management, partners, and marketing at the right time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Run business-value discovery.\u0026lt;/strong\u0026gt; Find the real problem, put a number on it with the customer, and build a business case for the full platform that their finance team will support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Sell to the full buying committee.\u0026lt;/strong\u0026gt; Get to the CMO, CFO, CIO or CDO. Build champions and test them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Win the competitive deals.\u0026lt;/strong\u0026gt; Displace the incumbent, hold your price, and have a clear answer on why Klaviyo and why now.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Close and forecast with discipline.\u0026lt;/strong\u0026gt; Run the mutual action plan, security and legal review, and procurement. Forecast against what the customer has agreed to.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grow and renew.\u0026lt;/strong\u0026gt; Expand into more products and teams, spot risk early, and negotiate renewals that make room for growth.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you bring\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in enterprise software sales, with 7+ years selling to C-level executives from a field sales position\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven hunter who has built pipeline from scratch through your own research and outreach, and closed new logos from it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling into organizations above $1B in revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of closing annual contracts of $1M or more\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At or above quota in at least two of the last three years, on a multi-million dollar target\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading complex deals from start to finish, coordinating your internal team and the customer\u0026#39;s decision makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience running several complex deals that can last between nine and eighteen months\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Multi-product platform selling, with more than one product sold into the same account\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A deep understanding of MEDDPICC and a value-based selling methodology, including building business cases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Domain experience in MarTech, CDPs, customer engagement platforms, ecommerce, or an adjacent data platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner-led selling experience, and a record of winning competitive deals against existing platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience growing existing accounts through expansion and renewal\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong executive presence, and fluency in CRM, forecasting, conversation intelligence, and AI tools\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Travel\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role requires approximately 30 to 40 percent travel for customer meetings, executive briefings, partner work, and industry events.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$128,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$192,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8013033003?gh_jid=8013033003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5889783003,"location":{"name":"Denver, CO"},"metadata":null,"id":8013033003,"updated_at":"2026-10-30T08:38:13-04:00","requisition_id":"R-103072","title":"Account Executive, Large Enterprise","company_name":"Klaviyo","first_published":"2026-10-05T10:32:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is a public company with more than $1.5 billion in annual revenue. Enterprise is our fastest growing segment, where global brands are consolidating their marketing and customer data onto Klaviyo and spending over seven figures a year with us. We have expanded beyond retail into hospitality, media, healthcare, and business services.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will go after some of the largest brands in the world, including Fortune 500 and Global 2000 companies, prospecting your way in and taking full responsibility for your pipeline target.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Most of these companies run separate tools for email, SMS, customer data, and service. We win by bringing it all onto one platform and getting the customer to results faster. Once they are live, you will keep growing the account and lead the renewal.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you will do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Prospect your own territory.\u0026lt;/strong\u0026gt; Research every account, find a way in, and build relationships where Klaviyo has none today. BDR, marketing, and partner leads add to the pipeline you build.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Be the CEO of your territory.\u0026lt;/strong\u0026gt; Build a plan for every named account, create and prospect into a relationship map, and pull in solutions engineering, value management, partners, and marketing at the right time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Run business-value discovery.\u0026lt;/strong\u0026gt; Find the real problem, put a number on it with the customer, and build a business case for the full platform that their finance team will support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Sell to the full buying committee.\u0026lt;/strong\u0026gt; Get to the CMO, CFO, CIO or CDO. Build champions and test them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Win the competitive deals.\u0026lt;/strong\u0026gt; Displace the incumbent, hold your price, and have a clear answer on why Klaviyo and why now.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Close and forecast with discipline.\u0026lt;/strong\u0026gt; Run the mutual action plan, security and legal review, and procurement. Forecast against what the customer has agreed to.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grow and renew.\u0026lt;/strong\u0026gt; Expand into more products and teams, spot risk early, and negotiate renewals that make room for growth.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you bring\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in enterprise software sales, with 7+ years selling to C-level executives from a field sales position\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven hunter who has built pipeline from scratch through your own research and outreach, and closed new logos from it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling into organizations above $1B in revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of closing annual contracts of $1M or more\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At or above quota in at least two of the last three years, on a multi-million dollar target\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading complex deals from start to finish, coordinating your internal team and the customer\u0026#39;s decision makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience running several complex deals that can last between nine and eighteen months\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Multi-product platform selling, with more than one product sold into the same account\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A deep understanding of MEDDPICC and a value-based selling methodology, including building business cases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Domain experience in MarTech, CDPs, customer engagement platforms, ecommerce, or an adjacent data platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner-led selling experience, and a record of winning competitive deals against existing platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience growing existing accounts through expansion and renewal\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong executive presence, and fluency in CRM, forecasting, conversation intelligence, and AI tools\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Travel\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role requires approximately 30 to 40 percent travel for customer meetings, executive briefings, partner work, and industry events.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$128,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$192,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8013119003?gh_jid=8013119003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5889783003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":8013119003,"updated_at":"2026-10-30T08:38:13-04:00","requisition_id":"R-103072","title":"Account Executive, Large Enterprise","company_name":"Klaviyo","first_published":"2026-10-05T10:55:01-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is a public company with more than $1.5 billion in annual revenue. Enterprise is our fastest growing segment, where global brands are consolidating their marketing and customer data onto Klaviyo and spending over seven figures a year with us. We have expanded beyond retail into hospitality, media, healthcare, and business services.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will go after some of the largest brands in the world, including Fortune 500 and Global 2000 companies, prospecting your way in and taking full responsibility for your pipeline target.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Most of these companies run separate tools for email, SMS, customer data, and service. We win by bringing it all onto one platform and getting the customer to results faster. Once they are live, you will keep growing the account and lead the renewal.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you will do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Prospect your own territory.\u0026lt;/strong\u0026gt; Research every account, find a way in, and build relationships where Klaviyo has none today. BDR, marketing, and partner leads add to the pipeline you build.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Be the CEO of your territory.\u0026lt;/strong\u0026gt; Build a plan for every named account, create and prospect into a relationship map, and pull in solutions engineering, value management, partners, and marketing at the right time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Run business-value discovery.\u0026lt;/strong\u0026gt; Find the real problem, put a number on it with the customer, and build a business case for the full platform that their finance team will support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Sell to the full buying committee.\u0026lt;/strong\u0026gt; Get to the CMO, CFO, CIO or CDO. Build champions and test them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Win the competitive deals.\u0026lt;/strong\u0026gt; Displace the incumbent, hold your price, and have a clear answer on why Klaviyo and why now.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Close and forecast with discipline.\u0026lt;/strong\u0026gt; Run the mutual action plan, security and legal review, and procurement. Forecast against what the customer has agreed to.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grow and renew.\u0026lt;/strong\u0026gt; Expand into more products and teams, spot risk early, and negotiate renewals that make room for growth.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you bring\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in enterprise software sales, with 7+ years selling to C-level executives from a field sales position\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven hunter who has built pipeline from scratch through your own research and outreach, and closed new logos from it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling into organizations above $1B in revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of closing annual contracts of $1M or more\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At or above quota in at least two of the last three years, on a multi-million dollar target\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading complex deals from start to finish, coordinating your internal team and the customer\u0026#39;s decision makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience running several complex deals that can last between nine and eighteen months\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Multi-product platform selling, with more than one product sold into the same account\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A deep understanding of MEDDPICC and a value-based selling methodology, including building business cases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Domain experience in MarTech, CDPs, customer engagement platforms, ecommerce, or an adjacent data platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner-led selling experience, and a record of winning competitive deals against existing platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience growing existing accounts through expansion and renewal\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong executive presence, and fluency in CRM, forecasting, conversation intelligence, and AI tools\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Travel\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role requires approximately 30 to 40 percent travel for customer meetings, executive briefings, partner work, and industry events.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$128,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$192,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8013125003?gh_jid=8013125003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5889783003,"location":{"name":"Chicago, IL"},"metadata":null,"id":8013125003,"updated_at":"2026-10-30T08:38:13-04:00","requisition_id":"R-103072","title":"Account Executive, Large Enterprise","company_name":"Klaviyo","first_published":"2026-10-05T10:58:13-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is a public company with more than $1.5 billion in annual revenue. Enterprise is our fastest growing segment, where global brands are consolidating their marketing and customer data onto Klaviyo and spending over seven figures a year with us. We have expanded beyond retail into hospitality, media, healthcare, and business services.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will go after some of the largest brands in the world, including Fortune 500 and Global 2000 companies, prospecting your way in and taking full responsibility for your pipeline target.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Most of these companies run separate tools for email, SMS, customer data, and service. We win by bringing it all onto one platform and getting the customer to results faster. Once they are live, you will keep growing the account and lead the renewal.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you will do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Prospect your own territory.\u0026lt;/strong\u0026gt; Research every account, find a way in, and build relationships where Klaviyo has none today. BDR, marketing, and partner leads add to the pipeline you build.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Be the CEO of your territory.\u0026lt;/strong\u0026gt; Build a plan for every named account, create and prospect into a relationship map, and pull in solutions engineering, value management, partners, and marketing at the right time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Run business-value discovery.\u0026lt;/strong\u0026gt; Find the real problem, put a number on it with the customer, and build a business case for the full platform that their finance team will support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Sell to the full buying committee.\u0026lt;/strong\u0026gt; Get to the CMO, CFO, CIO or CDO. Build champions and test them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Win the competitive deals.\u0026lt;/strong\u0026gt; Displace the incumbent, hold your price, and have a clear answer on why Klaviyo and why now.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Close and forecast with discipline.\u0026lt;/strong\u0026gt; Run the mutual action plan, security and legal review, and procurement. Forecast against what the customer has agreed to.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grow and renew.\u0026lt;/strong\u0026gt; Expand into more products and teams, spot risk early, and negotiate renewals that make room for growth.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you bring\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in enterprise software sales, with 7+ years selling to C-level executives from a field sales position\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven hunter who has built pipeline from scratch through your own research and outreach, and closed new logos from it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling into organizations above $1B in revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of closing annual contracts of $1M or more\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At or above quota in at least two of the last three years, on a multi-million dollar target\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading complex deals from start to finish, coordinating your internal team and the customer\u0026#39;s decision makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience running several complex deals that can last between nine and eighteen months\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Multi-product platform selling, with more than one product sold into the same account\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A deep understanding of MEDDPICC and a value-based selling methodology, including building business cases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Domain experience in MarTech, CDPs, customer engagement platforms, ecommerce, or an adjacent data platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner-led selling experience, and a record of winning competitive deals against existing platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience growing existing accounts through expansion and renewal\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong executive presence, and fluency in CRM, forecasting, conversation intelligence, and AI tools\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Travel\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role requires approximately 30 to 40 percent travel for customer meetings, executive briefings, partner work, and industry events.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$128,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$192,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8013132003?gh_jid=8013132003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5889783003,"location":{"name":"Salt Lake City, UT"},"metadata":null,"id":8013132003,"updated_at":"2026-10-30T08:38:13-04:00","requisition_id":"R-103072","title":"Account Executive, Large Enterprise","company_name":"Klaviyo","first_published":"2026-10-05T11:00:02-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is a public company with more than $1.5 billion in annual revenue. Enterprise is our fastest growing segment, where global brands are consolidating their marketing and customer data onto Klaviyo and spending over seven figures a year with us. We have expanded beyond retail into hospitality, media, healthcare, and business services.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will go after some of the largest brands in the world, including Fortune 500 and Global 2000 companies, prospecting your way in and taking full responsibility for your pipeline target.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Most of these companies run separate tools for email, SMS, customer data, and service. We win by bringing it all onto one platform and getting the customer to results faster. Once they are live, you will keep growing the account and lead the renewal.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you will do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Prospect your own territory.\u0026lt;/strong\u0026gt; Research every account, find a way in, and build relationships where Klaviyo has none today. BDR, marketing, and partner leads add to the pipeline you build.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Be the CEO of your territory.\u0026lt;/strong\u0026gt; Build a plan for every named account, create and prospect into a relationship map, and pull in solutions engineering, value management, partners, and marketing at the right time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Run business-value discovery.\u0026lt;/strong\u0026gt; Find the real problem, put a number on it with the customer, and build a business case for the full platform that their finance team will support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Sell to the full buying committee.\u0026lt;/strong\u0026gt; Get to the CMO, CFO, CIO or CDO. Build champions and test them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Win the competitive deals.\u0026lt;/strong\u0026gt; Displace the incumbent, hold your price, and have a clear answer on why Klaviyo and why now.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Close and forecast with discipline.\u0026lt;/strong\u0026gt; Run the mutual action plan, security and legal review, and procurement. Forecast against what the customer has agreed to.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grow and renew.\u0026lt;/strong\u0026gt; Expand into more products and teams, spot risk early, and negotiate renewals that make room for growth.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you bring\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in enterprise software sales, with 7+ years selling to C-level executives from a field sales position\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven hunter who has built pipeline from scratch through your own research and outreach, and closed new logos from it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling into organizations above $1B in revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of closing annual contracts of $1M or more\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At or above quota in at least two of the last three years, on a multi-million dollar target\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading complex deals from start to finish, coordinating your internal team and the customer\u0026#39;s decision makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience running several complex deals that can last between nine and eighteen months\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Multi-product platform selling, with more than one product sold into the same account\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A deep understanding of MEDDPICC and a value-based selling methodology, including building business cases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Domain experience in MarTech, CDPs, customer engagement platforms, ecommerce, or an adjacent data platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner-led selling experience, and a record of winning competitive deals against existing platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience growing existing accounts through expansion and renewal\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong executive presence, and fluency in CRM, forecasting, conversation intelligence, and AI tools\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Travel\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role requires approximately 30 to 40 percent travel for customer meetings, executive briefings, partner work, and industry events.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$128,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$192,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8013137003?gh_jid=8013137003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5889783003,"location":{"name":"Los Angeles, CA"},"metadata":null,"id":8013137003,"updated_at":"2026-10-30T08:38:13-04:00","requisition_id":"R-103072","title":"Account Executive, Large Enterprise","company_name":"Klaviyo","first_published":"2026-10-05T11:02:00-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is a public company with more than $1.5 billion in annual revenue. Enterprise is our fastest growing segment, where global brands are consolidating their marketing and customer data onto Klaviyo and spending over seven figures a year with us. We have expanded beyond retail into hospitality, media, healthcare, and business services.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will go after some of the largest brands in the world, including Fortune 500 and Global 2000 companies, prospecting your way in and taking full responsibility for your pipeline target.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Most of these companies run separate tools for email, SMS, customer data, and service. We win by bringing it all onto one platform and getting the customer to results faster. Once they are live, you will keep growing the account and lead the renewal.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you will do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Prospect your own territory.\u0026lt;/strong\u0026gt; Research every account, find a way in, and build relationships where Klaviyo has none today. BDR, marketing, and partner leads add to the pipeline you build.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Be the CEO of your territory.\u0026lt;/strong\u0026gt; Build a plan for every named account, create and prospect into a relationship map, and pull in solutions engineering, value management, partners, and marketing at the right time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Run business-value discovery.\u0026lt;/strong\u0026gt; Find the real problem, put a number on it with the customer, and build a business case for the full platform that their finance team will support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Sell to the full buying committee.\u0026lt;/strong\u0026gt; Get to the CMO, CFO, CIO or CDO. Build champions and test them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Win the competitive deals.\u0026lt;/strong\u0026gt; Displace the incumbent, hold your price, and have a clear answer on why Klaviyo and why now.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Close and forecast with discipline.\u0026lt;/strong\u0026gt; Run the mutual action plan, security and legal review, and procurement. Forecast against what the customer has agreed to.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grow and renew.\u0026lt;/strong\u0026gt; Expand into more products and teams, spot risk early, and negotiate renewals that make room for growth.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you bring\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in enterprise software sales, with 7+ years selling to C-level executives from a field sales position\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven hunter who has built pipeline from scratch through your own research and outreach, and closed new logos from it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling into organizations above $1B in revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of closing annual contracts of $1M or more\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At or above quota in at least two of the last three years, on a multi-million dollar target\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading complex deals from start to finish, coordinating your internal team and the customer\u0026#39;s decision makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience running several complex deals that can last between nine and eighteen months\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Multi-product platform selling, with more than one product sold into the same account\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A deep understanding of MEDDPICC and a value-based selling methodology, including building business cases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Domain experience in MarTech, CDPs, customer engagement platforms, ecommerce, or an adjacent data platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner-led selling experience, and a record of winning competitive deals against existing platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience growing existing accounts through expansion and renewal\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong executive presence, and fluency in CRM, forecasting, conversation intelligence, and AI tools\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Travel\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role requires approximately 30 to 40 percent travel for customer meetings, executive briefings, partner work, and industry events.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$128,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$192,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8013140003?gh_jid=8013140003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5889783003,"location":{"name":"San Diego, CA"},"metadata":null,"id":8013140003,"updated_at":"2026-10-30T08:38:13-04:00","requisition_id":"R-103072","title":"Account Executive, Large Enterprise","company_name":"Klaviyo","first_published":"2026-10-05T11:02:02-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is a public company with more than $1.5 billion in annual revenue. Enterprise is our fastest growing segment, where global brands are consolidating their marketing and customer data onto Klaviyo and spending over seven figures a year with us. We have expanded beyond retail into hospitality, media, healthcare, and business services.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will go after some of the largest brands in the world, including Fortune 500 and Global 2000 companies, prospecting your way in and taking full responsibility for your pipeline target.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Most of these companies run separate tools for email, SMS, customer data, and service. We win by bringing it all onto one platform and getting the customer to results faster. Once they are live, you will keep growing the account and lead the renewal.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you will do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Prospect your own territory.\u0026lt;/strong\u0026gt; Research every account, find a way in, and build relationships where Klaviyo has none today. BDR, marketing, and partner leads add to the pipeline you build.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Be the CEO of your territory.\u0026lt;/strong\u0026gt; Build a plan for every named account, create and prospect into a relationship map, and pull in solutions engineering, value management, partners, and marketing at the right time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Run business-value discovery.\u0026lt;/strong\u0026gt; Find the real problem, put a number on it with the customer, and build a business case for the full platform that their finance team will support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Sell to the full buying committee.\u0026lt;/strong\u0026gt; Get to the CMO, CFO, CIO or CDO. Build champions and test them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Win the competitive deals.\u0026lt;/strong\u0026gt; Displace the incumbent, hold your price, and have a clear answer on why Klaviyo and why now.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Close and forecast with discipline.\u0026lt;/strong\u0026gt; Run the mutual action plan, security and legal review, and procurement. Forecast against what the customer has agreed to.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grow and renew.\u0026lt;/strong\u0026gt; Expand into more products and teams, spot risk early, and negotiate renewals that make room for growth.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you bring\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in enterprise software sales, with 7+ years selling to C-level executives from a field sales position\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven hunter who has built pipeline from scratch through your own research and outreach, and closed new logos from it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling into organizations above $1B in revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of closing annual contracts of $1M or more\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At or above quota in at least two of the last three years, on a multi-million dollar target\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading complex deals from start to finish, coordinating your internal team and the customer\u0026#39;s decision makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience running several complex deals that can last between nine and eighteen months\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Multi-product platform selling, with more than one product sold into the same account\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A deep understanding of MEDDPICC and a value-based selling methodology, including building business cases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Domain experience in MarTech, CDPs, customer engagement platforms, ecommerce, or an adjacent data platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner-led selling experience, and a record of winning competitive deals against existing platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience growing existing accounts through expansion and renewal\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong executive presence, and fluency in CRM, forecasting, conversation intelligence, and AI tools\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Travel\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role requires approximately 30 to 40 percent travel for customer meetings, executive briefings, partner work, and industry events.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$128,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$192,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8013143003?gh_jid=8013143003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5889783003,"location":{"name":"Miami, FL"},"metadata":null,"id":8013143003,"updated_at":"2026-10-30T08:38:13-04:00","requisition_id":"R-103072","title":"Account Executive, Large Enterprise","company_name":"Klaviyo","first_published":"2026-10-05T11:02:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is a public company with more than $1.5 billion in annual revenue. Enterprise is our fastest growing segment, where global brands are consolidating their marketing and customer data onto Klaviyo and spending over seven figures a year with us. We have expanded beyond retail into hospitality, media, healthcare, and business services.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will go after some of the largest brands in the world, including Fortune 500 and Global 2000 companies, prospecting your way in and taking full responsibility for your pipeline target.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Most of these companies run separate tools for email, SMS, customer data, and service. We win by bringing it all onto one platform and getting the customer to results faster. Once they are live, you will keep growing the account and lead the renewal.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you will do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Prospect your own territory.\u0026lt;/strong\u0026gt; Research every account, find a way in, and build relationships where Klaviyo has none today. BDR, marketing, and partner leads add to the pipeline you build.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Be the CEO of your territory.\u0026lt;/strong\u0026gt; Build a plan for every named account, create and prospect into a relationship map, and pull in solutions engineering, value management, partners, and marketing at the right time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Run business-value discovery.\u0026lt;/strong\u0026gt; Find the real problem, put a number on it with the customer, and build a business case for the full platform that their finance team will support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Sell to the full buying committee.\u0026lt;/strong\u0026gt; Get to the CMO, CFO, CIO or CDO. Build champions and test them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Win the competitive deals.\u0026lt;/strong\u0026gt; Displace the incumbent, hold your price, and have a clear answer on why Klaviyo and why now.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Close and forecast with discipline.\u0026lt;/strong\u0026gt; Run the mutual action plan, security and legal review, and procurement. Forecast against what the customer has agreed to.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grow and renew.\u0026lt;/strong\u0026gt; Expand into more products and teams, spot risk early, and negotiate renewals that make room for growth.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you bring\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in enterprise software sales, with 7+ years selling to C-level executives from a field sales position\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven hunter who has built pipeline from scratch through your own research and outreach, and closed new logos from it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling into organizations above $1B in revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of closing annual contracts of $1M or more\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At or above quota in at least two of the last three years, on a multi-million dollar target\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading complex deals from start to finish, coordinating your internal team and the customer\u0026#39;s decision makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience running several complex deals that can last between nine and eighteen months\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Multi-product platform selling, with more than one product sold into the same account\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A deep understanding of MEDDPICC and a value-based selling methodology, including building business cases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Domain experience in MarTech, CDPs, customer engagement platforms, ecommerce, or an adjacent data platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner-led selling experience, and a record of winning competitive deals against existing platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience growing existing accounts through expansion and renewal\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong executive presence, and fluency in CRM, forecasting, conversation intelligence, and AI tools\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Travel\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role requires approximately 30 to 40 percent travel for customer meetings, executive briefings, partner work, and industry events.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$128,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$192,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7718462003?gh_jid=7718462003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5757415003,"location":{"name":"Singapore"},"metadata":null,"id":7718462003,"updated_at":"2026-10-30T08:34:29-04:00","requisition_id":"R-102558","title":"Account Executive- Mid Enterprise ","company_name":"Klaviyo","first_published":"2026-06-03T08:05:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;section page-centered\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Account Executives at Klaviyo are given a tremendous opportunity to have a huge impact on Klaviyo’s prospects, on Klaviyo’s trajectory and as a result, on themselves.\u0026amp;nbsp; At Klaviyo, AEs pride themselves on being product experts who focus on closing deals the right way -- with the right customers whom they set up for success.\u0026amp;nbsp; AEs at Klaviyo run the entire sales cycle -- from qualification to demo to driving the buying process to close, all while managing dozens of prospects at once.\u0026amp;nbsp; The best AEs are able to close over 80% of their opportunities, forecast their business with accuracy, and proactively manage and extract value from their territory long term.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join us, and let\u0026#39;s build the future of marketing technology together.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo’s Headquarters are based in Boston, US. This current role is hybrid and based out of our Singapore office.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Seek and qualify new opportunities across the Mid-Enterprise segment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Actively manage pipeline and develop a strategy for long-term sustained success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with cross functional team members in product, engineering, partnerships and customer success to\u0026amp;nbsp; improve cross-departmental efforts for upmarket clients\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the success of your peers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exhibit Klaviyo’s values of accountability and effort\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide guidance and support to new Account Executives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;More than 8 years sales experience\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;More than 5 years experience in SaaS or Martech sales in a new logo acquisition role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in large complex Mid Enterprise and Enterprise Deals\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to build relationships with internal (business development, marketing, ops and enablement partnerships, etc.) and external (clients, prospects, agencies etc.) stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In line with our value of always learning, you define yourself as an energetic self-starter who is results-oriented and works effectively in an entrepreneurial environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience and interest in working with strategic accounts with multiple stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven strategic pipeline management experience to ensure long term success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of using data to inform decision making.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of working with leadership to define and implement successful new programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic mindset to define and execute sales strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A results oriented, highly motivated, enthusiastic attitude and the ability to work independently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A deep understanding of SaaS and sales economics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling into the eCommerce Market across Southeast Asia is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eligible to work in Singapore without restrictions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Soft-skills:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Exemplary presentation and communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent analytical, problem-solving and decision making skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Detail-oriented and persuasive.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong sense of curiosity with a bias towards action.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with tools such as Salesforce, Outreach, and Gong.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use of, implementation and understanding of sales process and methodologies.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Klaviyo in APAC:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are rapidly expanding our footprint in Asia-Pacific with our new Singapore Hub. Since launching here just six months ago we are already scaling fast, aggressively building out our core GTM functions, including Sales, Pre-sales, Business Development, Customer Success, Partnerships, Marketing, and People.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a true \u0026lt;strong\u0026gt;“1% done”\u0026lt;/strong\u0026gt; moment. While we build on the strong foundation of our Sydney presence, our Singapore Hub offers the unique energy of a startup within a global company. We are looking for \u0026lt;strong\u0026gt;“Drivers”\u0026lt;/strong\u0026gt;—builders who want to shape our local culture and define the future of Klaviyo in Asia-Pacific and Japan.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Aligned with our value of \u0026lt;strong\u0026gt;Always Learning\u0026lt;/strong\u0026gt;, we are looking for the leaders of the future. The headroom for growth here is massive. If you are insatiably curious and eager to accelerate your career, Klaviyo provides the platform. Join us, and help build something exceptional from the ground up.\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;#LI- Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4063612003,"name":"Singapore","location":"Singapore","child_ids":[],"parent_id":4123826003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7624149003?gh_jid=7624149003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":5715791003,"location":{"name":"Denver, CO"},"metadata":null,"id":7624149003,"updated_at":"2026-11-02T14:20:23-05:00","requisition_id":"PIPE0049","title":"Account Executive, Mid-Enterprise","company_name":"Klaviyo","first_published":"2026-02-09T11:35:14-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2 style=\u0026quot;text-align: center;\u0026quot; data-section-id=\u0026quot;11xacj1\u0026quot; data-start=\u0026quot;208\u0026quot; data-end=\u0026quot;241\u0026quot;\u0026gt;Account Executive, Mid-Enterprise @ Klaviyo!\u0026lt;/h2\u0026gt;\n\u0026lt;p data-start=\u0026quot;242\u0026quot; data-end=\u0026quot;339\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;242\u0026quot; data-end=\u0026quot;255\u0026quot;\u0026gt;Hybrid Role Requirement:\u0026lt;/strong\u0026gt; Denver, CO\u0026lt;br data-start=\u0026quot;293\u0026quot; data-end=\u0026quot;296\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;296\u0026quot; data-end=\u0026quot;305\u0026quot;\u0026gt;Team:\u0026lt;/strong\u0026gt; Sales – Mid-Enterprise\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;341\u0026quot; data-end=\u0026quot;500\u0026quot;\u0026gt;At Klaviyo, we believe every customer interaction is an opportunity to build stronger relationships. That mindset starts with our Sales team—and we\u0026#39;re growing.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;502\u0026quot; data-end=\u0026quot;835\u0026quot;\u0026gt;We’re looking for a Mid-Enterprise Account Executive to join our tenured, high-performing team selling into some of the world’s most recognizable brands. This is more than just closing deals. It\u0026#39;s an opportunity to shape the future of our upmarket business by bringing Klaviyo to customers who are reimagining their marketing tech stack.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;837\u0026quot; data-end=\u0026quot;1041\u0026quot;\u0026gt;From first touch to signed agreement, you’ll own the full sales cycle—partnering closely with teams across Solutions, Customer Success, Product, and Engineering to drive long-term value for our customers.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;1043\u0026quot; data-end=\u0026quot;1204\u0026quot;\u0026gt;You’ll be selling to companies like Marc Jacobs, Walmart’s Home Brands, TaylorMade Golf, and Citizen Watches. It’s a big responsibility—and a bigger opportunity.\u0026lt;/p\u0026gt;\n\u0026lt;h3 data-section-id=\u0026quot;1mh1hp4\u0026quot; data-start=\u0026quot;1206\u0026quot; data-end=\u0026quot;1238\u0026quot;\u0026gt;How You’ll Make a Difference\u0026lt;/h3\u0026gt;\n\u0026lt;ul data-start=\u0026quot;1239\u0026quot; data-end=\u0026quot;1747\u0026quot;\u0026gt;\n\u0026lt;li data-start=\u0026quot;1239\u0026quot; data-end=\u0026quot;1305\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;1241\u0026quot; data-end=\u0026quot;1305\u0026quot;\u0026gt;Build and grow Klaviyo’s Mid-Market and Enterprise client base\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1306\u0026quot; data-end=\u0026quot;1394\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;1308\u0026quot; data-end=\u0026quot;1394\u0026quot;\u0026gt;Drive full-cycle sales efforts: prospecting, discovery, demo, negotiation, and close\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1395\u0026quot; data-end=\u0026quot;1471\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;1397\u0026quot; data-end=\u0026quot;1471\u0026quot;\u0026gt;Create and execute territory and account strategies for long-term growth\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1472\u0026quot; data-end=\u0026quot;1604\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;1474\u0026quot; data-end=\u0026quot;1604\u0026quot;\u0026gt;Partner cross-functionally with Solutions Architects, Customer Success, and Marketing to deliver a world-class buying experience\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1605\u0026quot; data-end=\u0026quot;1661\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;1607\u0026quot; data-end=\u0026quot;1661\u0026quot;\u0026gt;Provide mentorship and leadership across the AE team\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1662\u0026quot; data-end=\u0026quot;1747\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;1664\u0026quot; data-end=\u0026quot;1747\u0026quot;\u0026gt;Share market insights with Product and Engineering to influence roadmap decisions\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3 data-section-id=\u0026quot;1rarndv\u0026quot; data-start=\u0026quot;1749\u0026quot; data-end=\u0026quot;1764\u0026quot;\u0026gt;Who You Are\u0026lt;/h3\u0026gt;\n\u0026lt;ul data-start=\u0026quot;1765\u0026quot; data-end=\u0026quot;2399\u0026quot;\u0026gt;\n\u0026lt;li data-start=\u0026quot;1765\u0026quot; data-end=\u0026quot;1846\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;1767\u0026quot; data-end=\u0026quot;1846\u0026quot;\u0026gt;Based in the San Francisco Bay Area and available to be in-office 3 days/week\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1847\u0026quot; data-end=\u0026quot;1912\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;1849\u0026quot; data-end=\u0026quot;1912\u0026quot;\u0026gt;6+ years of closing experience, preferably in SaaS or MarTech\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1913\u0026quot; data-end=\u0026quot;2011\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;1915\u0026quot; data-end=\u0026quot;2011\u0026quot;\u0026gt;Comfortable navigating strategic deals with multiple stakeholders and complex buying processes\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2012\u0026quot; data-end=\u0026quot;2102\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;2014\u0026quot; data-end=\u0026quot;2102\u0026quot;\u0026gt;Experienced in technical selling—able to communicate value with clarity and confidence\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2103\u0026quot; data-end=\u0026quot;2167\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;2105\u0026quot; data-end=\u0026quot;2167\u0026quot;\u0026gt;Knowledge of the marketing automation or CDP space is a plus\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2168\u0026quot; data-end=\u0026quot;2250\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;2170\u0026quot; data-end=\u0026quot;2250\u0026quot;\u0026gt;Resilient in the face of challenges and energized by a fast-moving environment\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2251\u0026quot; data-end=\u0026quot;2316\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;2253\u0026quot; data-end=\u0026quot;2316\u0026quot;\u0026gt;A natural relationship-builder with strong influencing skills\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2317\u0026quot; data-end=\u0026quot;2399\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;2319\u0026quot; data-end=\u0026quot;2399\u0026quot;\u0026gt;Committed to learning, sharing, and contributing to a high-trust sales culture\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr data-start=\u0026quot;2401\u0026quot; data-end=\u0026quot;2404\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;2406\u0026quot; data-end=\u0026quot;2574\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;2406\u0026quot; data-end=\u0026quot;2451\u0026quot;\u0026gt;Klaviyo is an Equal Opportunity Employer.\u0026lt;/strong\u0026gt; We’re committed to building a company that reflects the diversity of the customers we serve—and that starts with our team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-BAILEY\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#IndeedGTM\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$115,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$115,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8002960003?gh_jid=8002960003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5889166003,"location":{"name":"London, UK"},"metadata":null,"id":8002960003,"updated_at":"2026-10-30T08:38:03-04:00","requisition_id":"R-103062","title":"Account Executive, Northern Europe - Mid Enterprise","company_name":"Klaviyo","first_published":"2026-09-23T07:10:54-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;-\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;£102,500\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;£102,500 GBP\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002750003,"name":"London","location":"London, England, United Kingdom","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8177509003?gh_jid=8177509003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":6035771003,"location":{"name":"Dublin, IE"},"metadata":null,"id":8177509003,"updated_at":"2026-11-03T12:00:51-05:00","requisition_id":"R-103180","title":"Account Executive, SMB - Eastern Europe (Polish)","company_name":"Klaviyo","first_published":"2026-11-03T12:00:51-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Account Executives at Klaviyo are given a tremendous opportunity to have a huge impact on Klaviyo’s prospects, on Klaviyo’s trajectory and as a result, on themselves. At Klaviyo, AEs pride themselves on being product experts who focus on closing deals the right way - with the right customers whom they set up for success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;AEs at Klaviyo run the entire sales cycle - from qualification to demo to driving the buying process to close - with minimal air support, all while managing dozens of prospects at once.\u0026amp;nbsp; The best AEs are able to close over 70% of their opportunities, forecast their business with accuracy, and proactively manage and extract value from their territory long term.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build Klaviyo’s client base\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Actively manage your pipeline and develop a strategy for long-term sustained success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the success of your peers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exhibit Klaviyo’s values of accountability and effort\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide guidance and support to new Account Executives\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expand your skill set by participating in adjacent tasks over time\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Fluent Polish \u0026amp;amp; English Speaker\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years\u0026#39; carrying net-new revenue quota and consistent overachievement selling MarTech SaaS solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling to C-Suite/ Marketing personas and strong knowledge of the Ecommerce/ Retailers/ Brands domain\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in a high-velocity and high-volume sales environment, often times with multiple stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excited, motivated, and inspired by exceeding goals\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Aren’t afraid to hear no and embrace failure as an opportunity to improve\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong growth mindset and continually seek improvement and are rigorous in your pursuit of it\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are adept at influencing and relationship building\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are encouraging of your team, thoughtful, engaging, and energetic\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full authorisation to work in the Ireland without any restrictions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#\u0026lt;span class=\u0026quot;il\u0026quot;\u0026gt;LI\u0026lt;/span\u0026gt;-\u0026lt;span class=\u0026quot;il\u0026quot;\u0026gt;Hybrid\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;€65.000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;€65.000 EUR\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4061644003,"name":"Dublin","location":"Dublin, County Dublin, Ireland","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8048078003?gh_jid=8048078003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5909648003,"location":{"name":"Dublin, IE"},"metadata":null,"id":8048078003,"updated_at":"2026-11-02T05:12:00-05:00","requisition_id":"R-103158","title":"Associate Growth Specialist, German-Speaker","company_name":"Klaviyo","first_published":"2026-10-30T13:13:54-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Dublin, Ireland (Hybrid: 3 days p/week in-office)\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Full-time permanent contract\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team and Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an \u0026lt;strong\u0026gt;Associate Growth Specialist\u0026lt;/strong\u0026gt;, you are the first human touchpoint for a high volume of \u0026lt;strong\u0026gt;inbound demo requests and free Klaviyo accounts\u0026lt;/strong\u0026gt;. You provide fast, high‑quality first interactions with Klaviyo’s smallest accounts to create a seamless experience from first touch through purchase.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This team sits within the Marketing organization as part of the Growth motion and partners closely with Sales, Business Development, Product, and Customer Success. The \u0026lt;strong\u0026gt;primary goal\u0026lt;/strong\u0026gt; of this role is to \u0026lt;strong\u0026gt;acquire as many high‑quality new logos as possible while maintaining an exceptional customer experience.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Field inbound demand\u0026lt;/strong\u0026gt; (demos, trials, free accounts, and product inquiries) via phone, email, and other channels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run \u0026lt;strong\u0026gt;consultative, decision‑driven demos\u0026lt;/strong\u0026gt; focused on \u0026lt;strong\u0026gt;one‑call closes whenever possible\u0026lt;/strong\u0026gt; for smaller opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Do targeted \u0026lt;strong\u0026gt;business discovery\u0026lt;/strong\u0026gt; to understand goals, urgency, and fit.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Qualify in or out efficiently\u0026lt;/strong\u0026gt;, so you know where to double‑down and where to quickly move on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own and work a high‑velocity pipeline\u0026lt;/strong\u0026gt;, using strong prioritization and time management to maximize new logo acquisition.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;This role is a proven stepping stone into Account Executive and other closing roles in sales, while also opening doors into other go-to-market paths such as customer success, partnerships, marketing, enablement, or operations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Impact\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive new logo acquisition as a primary objective, maximising the number of high-quality new customers while maintaining an exceptional customer experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to broader Growth team goals across free-to-paid conversion, logo count, ADS, and other core growth metrics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Navigate a high volume of incoming product and sales related inquiries via phone and email\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consult with customers to advise and design solutions based on ecommerce best practices and optimal utilization of Klaviyo’s platform to drive customer value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct consultative qualification of prospects, and provide demonstrations of the platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and deliver best next steps and/or resources to persuade prospects to purchase and/or activate subscriptions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross-functionally and with marketing and sales management to improve our overall customer experience, including creating a structured feedback loop on product, web experience, onboarding experience, and other key customer touchpoints\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate substantive knowledge of e-commerce, SMS, and email marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other related duties as assigned\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Fluent English AND German language skills (written and spoken), essential\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;6 months+ business development experience within a SaaS environment, deal-closing experience a bonus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable operating in a fast paced, high volume environment where you\u0026#39;re managing multiple conversations and priorities simultaneously\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A natural communicator who genuinely enjoys talking to customers, understanding their needs and helping them make confident decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consultative in your approach, you ask the right questions, listen well and can quickly identify where there is a fit and where there isn\u0026#39;t.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Motivated by targets and energised by hitting and exceeding them\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self starter who takes initiative, brings energy to the team and is always looking to learn and improve.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient with Google Suite and Salesforce or similar a bonus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Interview Process:\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;Recruiter Interview\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hiring Manager Interview\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skills Assessment (Mock Call)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In-person Interviews at our Dublin office\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Base Pay Range in Local Currency:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;€42,880 - €64,320 EUR + Commission (80:20 split) + Equity (RSUs) + Ireland Company Benefits\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid #LI-JW1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;€42.880\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;€64.320 EUR\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005184003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4061644003,"name":"Dublin","location":"Dublin, County Dublin, Ireland","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7577984003?gh_jid=7577984003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5696472003,"location":{"name":"Boston, MA"},"metadata":null,"id":7577984003,"updated_at":"2026-11-02T14:21:04-05:00","requisition_id":"PIPE0039","title":"Commercial Account Executive","company_name":"Klaviyo","first_published":"2026-01-26T09:44:40-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Summary:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Commercial AE’s are product experts who run the full sales cycle- from qualification and tailored discovery to demo, evaluation management, and driving the buying process through close, with minimal support. They own a portfolio, manage a high‑velocity pipeline, and balance transactional motions with increasingly strategic, multi-threaded engagements across stakeholders to deliver measurable business impact and predictable results.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Supervisory Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;None.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Duties/Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Run full‑cycle sales, including discovery, ROI‑backed business cases, tailored demos, and orchestrated evaluations through close, consistently applying a consultative approach over feature selling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and manage a diverse pipeline with clear creation and coverage targets; execute personalized outreach (e.g., Tier 1 strategies, effective sequences), follow up on inbound and partner-sourced leads, and align product releases to prospect interest to progress deals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain territory/account plans with tiering, prioritized top accounts, and documented account maps; maintain org charts and stakeholder alignment to accelerate access to economic buyers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Multi-thread proactively across marketing, finance, IT, and executive stakeholders; design and run workback/joint evaluation plans that incorporate all decision makers at the right times.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quantify value by running ROI analyses based on discovery insights and benchmarks; articulate the business case clearly and tailor assets (decks, case studies) to each persona.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross‑functionally (BDRs, Solution Architects, Customer Success, Partnerships, Marketing/ABM, and leadership) with clear pre‑call prep, role clarity, and project‑managed work plans to advance opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain pipeline rigor and forecasting hygiene in SFDC: accurate stages, dates, next steps, “why/why not,” forecast categories, and timely deal updates that roll up predictably to leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Negotiate strategically using business value, pricing/packaging fluency, and trade‑based approaches; limit discounting to justified scenarios and time‑bound non‑standard offers with clear walk‑away points.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage time intentionally (prospecting blocks, customer meetings, CRM admin, enablement); drive continuous improvement through self‑development and Gong usage to raise deal quality and consistency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent and operate in alignment with company values, reinforcing trust and long‑term partnership with prospects and customer\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other related duties as assigned.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required Skills/Abilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Excellent verbal and written communication; active listening; ability to present to larger internal and external groups with confidence and tailor tone and content to the audience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consultative selling with strong discovery; ability to translate business objectives into ROI‑justified use cases and demos tailored to discovery, not generic walkthroughs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytical mindset; ability to calculate ROI, interpret funnel and forecast signals, and apply core e‑commerce/SMB metrics to build compelling business cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactive multi‑threading and executive engagement; persona‑specific messaging and sequencing to build consensus across stakeholders, including economic buyers and sponsors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic territory and account planning; tiering, top‑account prioritization, and competitive plays supported by account research and mapping.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pipeline creation excellence; consistent outbound generation, coverage management, timely lead follow‑up, and orchestration of marketing/partner programs and events.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Negotiation mastery; fluency in pricing and packaging, disciplined use of commercial levers, and trade‑based approaches that protect value while driving timely closes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative selling; ability to quarterback cross‑functional teams (BDR, SA, CS, Partnerships, Marketing/ABM, Leadership) with clear roles and workback plans.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tools proficiency: Salesforce, Outreach, LinkedIn Sales Navigator, Apollo, and Gong; strong SFDC hygiene and usage for forecasting and deal strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Growth mindset; openness to feedback, enablement participation, sharing best practices, and mentoring peers to lift team performance.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Education and Experience:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of Business Development experience with strong performance, 1+ years of Account Executive/closing experience in a sales role required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience within SaaS/MarTech, a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A Bachelor’s degree or above, a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Physical Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prolonged periods of sitting at a desk and working on a computer.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please note that job responsibilities may change from time to time. Your team lead will be the most up to date source for job expectations.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;#LI-HYBRID\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;#LI-BAILEY\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$75,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$75,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7577985003?gh_jid=7577985003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5696472003,"location":{"name":"Denver, CO"},"metadata":null,"id":7577985003,"updated_at":"2026-11-02T14:21:19-05:00","requisition_id":"PIPE0039","title":"Commercial Account Executive","company_name":"Klaviyo","first_published":"2026-03-06T12:26:29-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Summary:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Commercial AE’s are product experts who run the full sales cycle—from qualification and tailored discovery to demo, evaluation management, and driving the buying process through close—with minimal support. They own a portfolio, manage a high‑velocity pipeline, and balance transactional motions with increasingly strategic, multi-threaded engagements across stakeholders to deliver measurable business impact and predictable results.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Supervisory Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;None.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Duties/Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Run full‑cycle sales, including discovery, ROI‑backed business cases, tailored demos, and orchestrated evaluations through close, consistently applying a consultative approach over feature selling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and manage a diverse pipeline with clear creation and coverage targets; execute personalized outreach (e.g., Tier 1 strategies, effective sequences), follow up on inbound and partner-sourced leads, and align product releases to prospect interest to progress deals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain territory/account plans with tiering, prioritized top accounts, and documented account maps; maintain org charts and stakeholder alignment to accelerate access to economic buyers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Multi-thread proactively across marketing, finance, IT, and executive stakeholders; design and run workback/joint evaluation plans that incorporate all decision makers at the right times.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quantify value by running ROI analyses based on discovery insights and benchmarks; articulate the business case clearly and tailor assets (decks, case studies) to each persona.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross‑functionally (BDRs, Solution Architects, Customer Success, Partnerships, Marketing/ABM, and leadership) with clear pre‑call prep, role clarity, and project‑managed work plans to advance opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain pipeline rigor and forecasting hygiene in SFDC: accurate stages, dates, next steps, “why/why not,” forecast categories, and timely deal updates that roll up predictably to leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Negotiate strategically using business value, pricing/packaging fluency, and trade‑based approaches; limit discounting to justified scenarios and time‑bound non‑standard offers with clear walk‑away points.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage time intentionally (prospecting blocks, customer meetings, CRM admin, enablement); drive continuous improvement through self‑development and Gong usage to raise deal quality and consistency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent and operate in alignment with company values, reinforcing trust and long‑term partnership with prospects and customer\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other related duties as assigned.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required Skills/Abilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Excellent verbal and written communication; active listening; ability to present to larger internal and external groups with confidence and tailor tone and content to the audience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consultative selling with strong discovery; ability to translate business objectives into ROI‑justified use cases and demos tailored to discovery, not generic walkthroughs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytical mindset; ability to calculate ROI, interpret funnel and forecast signals, and apply core e‑commerce/SMB metrics to build compelling business cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactive multi‑threading and executive engagement; persona‑specific messaging and sequencing to build consensus across stakeholders, including economic buyers and sponsors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic territory and account planning; tiering, top‑account prioritization, and competitive plays supported by account research and mapping.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pipeline creation excellence; consistent outbound generation, coverage management, timely lead follow‑up, and orchestration of marketing/partner programs and events.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Negotiation mastery; fluency in pricing and packaging, disciplined use of commercial levers, and trade‑based approaches that protect value while driving timely closes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative selling; ability to quarterback cross‑functional teams (BDR, SA, CS, Partnerships, Marketing/ABM, Leadership) with clear roles and workback plans.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tools proficiency: Salesforce, Outreach, LinkedIn Sales Navigator, Apollo, and Gong; strong SFDC hygiene and usage for forecasting and deal strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Growth mindset; openness to feedback, enablement participation, sharing best practices, and mentoring peers to lift team performance.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Education and Experience:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of Business Development experience with strong performance, 1+ years of Account Executive/closing experience in a sales role required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience within SaaS/MarTech, a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A Bachelor’s degree or above, a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Physical Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prolonged periods of sitting at a desk and working on a computer.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please note that job responsibilities may change from time to time. Your team lead will be the most up to date source for job expectations.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;#LI-HYBRID\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;#LI-BAILEY\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$75,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$75,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8178371003?gh_jid=8178371003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":6036544003,"location":{"name":"Sydney, AU"},"metadata":null,"id":8178371003,"updated_at":"2026-11-03T23:40:58-05:00","requisition_id":"R-103170","title":"Commercial Account Executive-ANZ","company_name":"Klaviyo","first_published":"2026-11-03T23:40:58-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Commercial Account Executive - Sydney\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Account Executives\u0026lt;/strong\u0026gt; at Klaviyo are given a tremendous opportunity to have a huge impact on Klaviyo’s prospects, on Klaviyo’s trajectory and as a result, on themselves. At Klaviyo, AEs pride themselves on being product experts who focus on closing deals the right way—with the right customers whom they set up for success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a \u0026lt;strong\u0026gt;Commercial AE\u0026lt;/strong\u0026gt;, you will run the entire sales cycle for our SMB prospects—from qualification to demo to driving the buying process to close—all while managing a high-velocity pipeline. The best AEs are able to forecast their business with accuracy and proactively extract value from their territory long-term.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join us, and let\u0026#39;s build the future of marketing technology together.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location:\u0026lt;/strong\u0026gt; This role is \u0026lt;strong\u0026gt;hybrid\u0026lt;/strong\u0026gt; and based out of our \u0026lt;strong\u0026gt;Sydney, Australia\u0026lt;/strong\u0026gt; office.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Seek and qualify\u0026lt;/strong\u0026gt; new opportunities across the Commercial segment in Australia and New Zealand.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Actively manage pipeline\u0026lt;/strong\u0026gt; and develop a strategy for sustained, long-term success in your territory.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborate with cross-functional team members\u0026lt;/strong\u0026gt; in product, engineering, partnerships, and customer success to ensure a seamless onboarding experience for your clients.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Support the success of your peers\u0026lt;/strong\u0026gt; and contribute to the high-energy culture of the Sydney office.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Exhibit Klaviyo’s values\u0026lt;/strong\u0026gt; of accountability and effort in every interaction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Transform workflows\u0026lt;/strong\u0026gt; by putting AI at the center, building smarter systems and ways of working from the ground up.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experienced:\u0026lt;/strong\u0026gt; 3+ years of sales experience, with at least 2 years specifically in SaaS or Martech in a new logo acquisition role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Commercial Mindset:\u0026lt;/strong\u0026gt; Proven track record of managing SMB or Commercial-sized deals with multiple stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborative:\u0026lt;/strong\u0026gt; Ability to build relationships with internal (BDRs, Marketing, Ops, Partnerships) and external (clients, agencies) stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Self-Starter:\u0026lt;/strong\u0026gt; You define yourself as an energetic, results-oriented individual who thrives in an entrepreneurial environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data-Driven:\u0026lt;/strong\u0026gt; A track record of using data to inform decision-making and managing pipeline accurately.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic \u0026amp;amp; Independent:\u0026lt;/strong\u0026gt; A results-oriented, highly motivated attitude and the ability to work independently to execute sales strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI Fluent:\u0026lt;/strong\u0026gt; You’ve already experimented with AI in work or personal projects and are excited to responsibly explore new AI tools to make your work smarter and more efficient.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Local Compliance:\u0026lt;/strong\u0026gt; Eligible to work in \u0026lt;strong\u0026gt;Australia\u0026lt;/strong\u0026gt; without restrictions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Soft Skills \u0026amp;amp; Tools\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Exemplary presentation and communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong sense of curiosity with a bias towards action.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with tools such as \u0026lt;strong\u0026gt;Salesforce, Gong\u0026lt;/strong\u0026gt;, \u0026lt;strong\u0026gt;Clari\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with structured sales methodologies (e.g., MEDDICC, Command of the Message).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Klaviyo in APAC:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are “1% done” but have big plans for Klaviyo in APAC. Our Sydney team began to take shape throughout 2022 and has now built out our go to market teams in sales, customer success, services, partnerships, marketing, employee experience and product support. We opened our Singapore Hub in late 2025 and are scaling fast. As the team grows we will see a continued expansion of Klaviyo’s customer base and the building of a fantastic working culture in line with what we see elsewhere in Klaviyo but with its own local identity within our Sydney based team. This is your unique opportunity to join us at an early stage and help to shape our future Klaviyo in APAC.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One of our values as a company is ‘always learning’ and you can feel that in APAC. People are looking to grow and develop and Klaviyo provides a great platform to do so. As we are still early in our journey in APAC this means there is a lot of headroom to grow and develop within your role - we are looking for the leaders of the future. At Klaviyo we aim to hire within first, Klaviyos (our team members are called Klaviyos) are regularly being promoted or moving into new functional areas - it really is an education through experience here.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using\u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;\u0026amp;nbsp;Covey Scout for Inbound\u0026lt;/a\u0026gt;\u0026amp;nbsp;on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey\u0026lt;a href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;\u0026amp;nbsp;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$110,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$110,000 AUD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4031923003,"name":"Sydney","location":"Sydney, New South Wales, Australia","child_ids":[],"parent_id":4123826003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7807681003?gh_jid=7807681003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5796702003,"location":{"name":"Singapore"},"metadata":null,"id":7807681003,"updated_at":"2026-08-26T11:10:56-04:00","requisition_id":"PIPE0087","title":"Commercial Account Executive - Greater China Region","company_name":"Klaviyo","first_published":"2026-07-21T16:23:33-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Account Executives at Klaviyo are given a tremendous opportunity to have a huge impact on Klaviyo’s prospects, on Klaviyo’s trajectory and as a result, on themselves. At Klaviyo, AEs pride themselves on being product experts who focus on closing deals the right way - with the right customers whom they set up for success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;AEs at Klaviyo run the entire sales cycle - from qualification to demo to driving the buying process to close - with minimal air support, all while managing dozens of prospects at once.\u0026amp;nbsp; The best AEs are able to close over 70% of their opportunities, forecast their business with accuracy, and proactively manage and extract value from their territory long term.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build Klaviyo’s client base\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Actively manage your pipeline and develop a strategy for long-term sustained success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the success of your peers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exhibit Klaviyo’s values of accountability and effort\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide guidance and support to new Account Executives\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expand your skill set by participating in adjacent tasks over time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years\u0026#39; carrying net-new revenue quota and consistent overachievement selling MarTech SaaS solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling to C-Suite/ Marketing personas and strong knowledge of the Ecommerce/ Retailers/ Brands domain\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in a high-velocity and high-volume sales environment, often times with multiple stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excited, motivated, and inspired by exceeding goals\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Aren’t afraid to hear no and embrace failure as an opportunity to improve\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong growth mindset and continually seek improvement and are rigorous in your pursuit of it\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are adept at influencing and relationship building\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are encouraging of your team, thoughtful, engaging, and energetic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling into Greater China Region Export eCommerce Market is required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in Mandarin is required to work with the clients in the region\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full authorisation to work in Singapore without any restrictions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Klaviyo in APAC:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are rapidly expanding our footprint in Asia-Pacific with our new Singapore Hub. Since launching here just six months ago we are already scaling fast, aggressively building out our core GTM functions, including Sales, Pre-sales, Business Development, Customer Success, Partnerships, Marketing, and People.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a true \u0026lt;strong\u0026gt;“1% done”\u0026lt;/strong\u0026gt; moment. While we build on the strong foundation of our Sydney presence, our Singapore Hub offers the unique energy of a startup within a global company. We are looking for \u0026lt;strong\u0026gt;“Drivers”\u0026lt;/strong\u0026gt;—builders who want to shape our local culture and define the future of Klaviyo in Asia-Pacific and Japan.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Aligned with our value of \u0026lt;strong\u0026gt;Always Learning\u0026lt;/strong\u0026gt;, we are looking for the leaders of the future. The headroom for growth here is massive. If you are insatiably curious and eager to accelerate your career, Klaviyo provides the platform. Join us, and help build something exceptional from the ground up.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using\u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt; Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey\u0026lt;a href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt; here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI- Hybrid\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4063612003,"name":"Singapore","location":"Singapore","child_ids":[],"parent_id":4123826003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7776017003?gh_jid=7776017003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5696472003,"location":{"name":"Boston, MA; Denver, CO"},"metadata":null,"id":7776017003,"updated_at":"2026-11-02T14:21:34-05:00","requisition_id":"PIPE0039","title":"Commercial Account Executive (Portuguese Speaking)","company_name":"Klaviyo","first_published":"2026-06-17T08:57:11-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Summary:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Commercial AE’s are product experts who run the full sales cycle—from qualification and tailored discovery to demo, evaluation management, and driving the buying process through close—with minimal support. They own a portfolio, manage a high‑velocity pipeline, and balance transactional motions with increasingly strategic, multi-threaded engagements across stakeholders to deliver measurable business impact and predictable results.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Supervisory Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;None.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Duties/Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Run full‑cycle sales, including discovery, ROI‑backed business cases, tailored demos, and orchestrated evaluations through close, consistently applying a consultative approach over feature selling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and manage a diverse pipeline with clear creation and coverage targets; execute personalized outreach (e.g., Tier 1 strategies, effective sequences), follow up on inbound and partner-sourced leads, and align product releases to prospect interest to progress deals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain territory/account plans with tiering, prioritized top accounts, and documented account maps; maintain org charts and stakeholder alignment to accelerate access to economic buyers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Multi-thread proactively across marketing, finance, IT, and executive stakeholders; design and run workback/joint evaluation plans that incorporate all decision makers at the right times.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quantify value by running ROI analyses based on discovery insights and benchmarks; articulate the business case clearly and tailor assets (decks, case studies) to each persona.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross‑functionally (BDRs, Solution Architects, Customer Success, Partnerships, Marketing/ABM, and leadership) with clear pre‑call prep, role clarity, and project‑managed work plans to advance opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain pipeline rigor and forecasting hygiene in SFDC: accurate stages, dates, next steps, “why/why not,” forecast categories, and timely deal updates that roll up predictably to leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Negotiate strategically using business value, pricing/packaging fluency, and trade‑based approaches; limit discounting to justified scenarios and time‑bound non‑standard offers with clear walk‑away points.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage time intentionally (prospecting blocks, customer meetings, CRM admin, enablement); drive continuous improvement through self‑development and Gong usage to raise deal quality and consistency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent and operate in alignment with company values, reinforcing trust and long‑term partnership with prospects and customer\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other related duties as assigned.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required Skills/Abilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Fluent in English/Portuguese (required)\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent verbal and written communication; active listening; ability to present to larger internal and external groups with confidence and tailor tone and content to the audience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consultative selling with strong discovery; ability to translate business objectives into ROI‑justified use cases and demos tailored to discovery, not generic walkthroughs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytical mindset; ability to calculate ROI, interpret funnel and forecast signals, and apply core e‑commerce/SMB metrics to build compelling business cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactive multi‑threading and executive engagement; persona‑specific messaging and sequencing to build consensus across stakeholders, including economic buyers and sponsors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic territory and account planning; tiering, top‑account prioritization, and competitive plays supported by account research and mapping.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pipeline creation excellence; consistent outbound generation, coverage management, timely lead follow‑up, and orchestration of marketing/partner programs and events.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Negotiation mastery; fluency in pricing and packaging, disciplined use of commercial levers, and trade‑based approaches that protect value while driving timely closes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative selling; ability to quarterback cross‑functional teams (BDR, SA, CS, Partnerships, Marketing/ABM, Leadership) with clear roles and workback plans.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tools proficiency: Salesforce, Outreach, LinkedIn Sales Navigator, Apollo, and Gong; strong SFDC hygiene and usage for forecasting and deal strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Growth mindset; openness to feedback, enablement participation, sharing best practices, and mentoring peers to lift team performance.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Education and Experience:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of Business Development experience with strong performance, 1+ years of Account Executive/closing experience in a sales role required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in Portugeuse\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience within SaaS/MarTech, a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A Bachelor’s degree or above, a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Physical Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prolonged periods of sitting at a desk and working on a computer.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please note that job responsibilities may change from time to time. Your team lead will be the most up to date source for job expectations.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;#LI-HYBRID\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;#LI-BAILEY\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$75,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$75,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7798572003?gh_jid=7798572003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5792483003,"location":{"name":"Sydney, AU"},"metadata":null,"id":7798572003,"updated_at":"2026-11-02T06:03:03-05:00","requisition_id":"R-102802","title":"Customer Support Specialist, Bilingual English \u0026 Japanese","company_name":"Klaviyo","first_published":"2026-07-10T10:52:36-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Customer Support Specialists (called Product Experts at Klaviyo) are a critical part of our future success. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations. We are looking for a Product Expert who is passionate about providing the best support to our APAC customers who are scaling their businesses with Klaviyo.\u0026lt;/p\u0026gt;\n\u0026lt;div class=\u0026quot;section page-centered\u0026quot;\u0026gt;\n\u0026lt;div\u0026gt;We are very interested in individuals who have a track record of finding creative solutions to unique problems, who thrive in challenging situations and want to apply these skills to solve for customers using our software.\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;section page-centered\u0026quot;\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;h3\u0026gt;How you will make a difference:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop an in-depth knowledge of the Klaviyo platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide high-quality product support for Klaviyo customers, partnering with them to effectively resolve their issues through email and live chat\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate thoughtfully to provide answers to questions for both technical and non-technical end users while also supporting a wide range of technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diagnose software issues and resolve escalated customer complaints engage using established processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide support \u0026amp;amp; guidance on non-technical related questions (e.g: marketing, sales, other e-commerce setup questions)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate thoughtfully and effectively with all Klaviyo customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document troubleshooting and problem resolution steps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;section page-centered\u0026quot;\u0026gt;\n\u0026lt;h3\u0026gt;Who You Are:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;An exceptional communicator with strong written and verbal skills in English and Japanese.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A thoughtful communicator who is excellent at communicating through a variety of channels that require both written and verbal skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about creative problem solving for customers and end users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-motivated, eager to learn and thrive in a collaborative environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Capable of adapting quickly to changing priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with or able to quickly pick-up:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Microsoft Office Suite, G-Suite, Google Sheets, PowerPoint, Zendesk, and Salesforce\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Web works, networking, and software products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;DNS, IPs and other networking concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Email marketing platforms and E-Commerce platforms\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;p-rich_text_list p-rich_text_list__bullet\u0026quot; data-stringify-type=\u0026quot;unordered-list\u0026quot; data-indent=\u0026quot;0\u0026quot; data-border=\u0026quot;0\u0026quot;\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Full authorisation to work in Australia without any restrictions\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot; data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Ability to work weekends (available shifts include Tuesday-Saturday or Sunday-Thursday AND 9-5pm or 10-6pm)\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This role requires bilingual proficiency: English and Japanese (essential)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You must be able to support customers in both English and Japanese\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid #LI-JW1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$80,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$120,000 AUD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005189003,"name":"Customer Support","child_ids":[],"parent_id":null}],"offices":[{"id":4031923003,"name":"Sydney","location":"Sydney, New South Wales, Australia","child_ids":[],"parent_id":4123826003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8004625003?gh_jid=8004625003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5889923003,"location":{"name":"Boston, MA"},"metadata":null,"id":8004625003,"updated_at":"2026-10-30T08:38:15-04:00","requisition_id":"R-103074","title":"Engineering Manager, Marketing Engineering \u0026 AI Agents - Amplify ","company_name":"Klaviyo","first_published":"2026-09-30T11:21:53-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Team Overview:\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;The Amplify Engineering team builds internal tools, platforms, and AI-powered automation that help Klaviyos work more efficiently and at scale as the company grows. We partner across the organization, including Sales, Marketing, Engineering \u0026amp;amp; Product, and Customer Service \u0026amp;amp; Success to solve real operational problems with practical, well-designed software.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work spans internal applications, 3rd party integrations, interactive dashboards, CMS integrations, and robust AI systems and agents that automate repetitive tasks, surface the right information at the right time, and help teams make better decisions. We operate in tight feedback loops with our internal customers, shipping quickly, learning fast, and seeing the impact of our work immediately in how deals move faster, tickets resolve sooner, and launches go more smoothly.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Amplify EM, you will own klaviyo.com, Klaviyo Academy and the Help Center, along with the systems behind them: our Sanity CMS, the localization pipeline that publishes the site in multiple languages, personalization, and the tooling Marketing uses to produce campaign assets. We are replacing manual content and translation work with AI agents, from agentic translation scored against Smartling\u0026#39;s own quality scale, to brief and bill-of-materials generation for campaigns, to automated asset creation in Figma.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is for builders and leaders who enjoy turning real-world pain points into reliable, scalable solutions. The work is highly visible and deeply impactful, shaping how thousands of Klaviyos get their work done every day through fast iteration, high ownership, and clear outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make an Impact:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Amplify team builds the internal platforms, automation, and AI-driven systems that power how Klaviyos work every day. As an Engineering Manager, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the Amplify Marketing and Content Platform engineering teams and set the technical vision for klaviyo.com, Klaviyo Academy, the Help Center, and the content systems behind them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set and drive the roadmap for moving Marketing\u0026#39;s content generation, translation, and asset production onto AI agents. You\u0026#39;ll agree on quality bars with stakeholders, decide where a human stays in the loop, and measure each automation by the time and cost it removes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work side by side with Marketing, Brand, and Localization to map how content actually gets made today, and proactively replace the manual steps with AI agents, from copy and translations to campaign briefs and design assets.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Balance technical leadership and people leadership, setting direction, modeling best practices, and enabling teams to deliver efficiently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with engineers, product managers, designers, and leaders across Marketing, Brand, Growth, and Localization to turn their biggest bottlenecks into scalable, high-quality software.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the reliability, performance, and security of klaviyo.com, including on-call, incident response.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Foster a culture of innovation, systems thinking, technical excellence, and an AI-first mindset.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build the quality systems that let agents take over human steps safely, including evaluations, observability, and review gates, so Marketing can trust what ships.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are passionate about building software effectively and for the long term, balancing technical quality, velocity, and business impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;BA or BS Degree in Computer Science, related field, or equivalent experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have 8+ years of hands-on software development experience building and operating high-traffic web products at scale, including 4+ years as an engineering manager leading teams through complex, cross-team initiatives using an agile, iterative approach.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are an AI-native technical leader who stays hands-on, whether that means reviewing code, prototyping an agent, or debugging a production issue. You and your teams build with agentic coding tools such as Claude Code or Cursor, and you set the standards for how they use them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have shipped LLM-powered agents or workflows to production that replaced real manual work, with measured outcomes such as hours saved or cost, and you know what makes them reliable: tool use and MCP integrations, multi-step orchestration, human-in-the-loop review, and graceful fallback when the model is wrong.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You treat quality as an engineering problem. You use evaluations (golden sets, LLM-as-judge scoring, regression checks), observability for cost and failure rates, and brand and compliance guardrails to decide when an agent is ready to replace a human step.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a strong track record of end-to-end ownership, from design through delivery and operation, including estimating work, managing risk, meeting commitments, and running on-call, SLOs, and incident response for the systems your teams own.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have led engineering for a high-traffic marketing website built on a modern front end such as TypeScript and React, owning its performance, SEO, conversion paths, analytics and tagging, and its reliability during launches.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have partnered directly with Marketing, Brand, Growth and Localization teams, and you understand how campaign and content production actually works: briefs, creative review, approvals, launch calendars and last-minute changes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a people-first leader and coach, experienced in hiring, onboarding, mentoring, and developing engineers through constructive feedback and growth opportunities, while fostering a healthy, collaborative team culture.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You like to question convention and thrive in small, autonomous teams that serve internal customers, ship early and often, and measure success by outcomes such as faster launches, lower cost per asset, and more localized content shipped.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with internationalization and localization at scale, especially AI-driven translation with tools such as Smartling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using and integrating with headless CMSs like Sanity or Contentful.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with experimentation, A/B testing, and personalization platforms such as Optimizely, AB Tasty, or Adobe Target.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Astro, Cloudflare Workers, Figma automation, digital asset management tools such as Bynder, or HubSpot.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo’s platform is primarily built with Python and React and runs on AWS. New hires join us from a wide range of technical backgrounds and are supported in learning our stack. Core technologies for the Amplify team include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Python / Django / FastAPI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;TypeScript / React / Astro\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Anthropic and OpenAI SDKs, MCP, and Claude Code for agentic development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Braintrust for LLM evaluation and observability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sanity CMS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Optimizely\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Figma\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Smartling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;HubSpot\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tableau\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cloudflare Pages/Workers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MySQL / Redis / Memcached\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location \u0026amp;amp; Work Model:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is based in Boston, Massachusetts and follows a hybrid working model. Klaviyo supports work authorization and relocation for this position.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, we enjoy tackling meaningful engineering challenges and value people who take ownership, learn continuously, and collaborate openly. We are committed to building inclusive teams and encourage applications from candidates of all backgrounds.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is growing fast and we have openings for all skill levels across all of our teams. Learn more about our engineering culture at https://klaviyo.tech\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$176,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$264,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7807934003?gh_jid=7807934003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5796823003,"location":{"name":"London, UK"},"metadata":null,"id":7807934003,"updated_at":"2026-10-30T08:35:46-04:00","requisition_id":"R-102843","title":"Enterprise Enablement Partner, EMEA","company_name":"Klaviyo","first_published":"2026-07-21T11:11:36-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Principal Enablement Partner, EMEA Enterprise\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;Our GTM Enablement team supports 1000+ sales and customer success professionals driving revenue and growth at one of the fastest-growing publicly traded companies in the SaaS industry. We pride ourselves on being a reliable, real-time, and consistent resource for the Sales and Customer Success Teams, and empowering them to do their jobs more efficiently while growing their skill set and enabling Klaviyo’s long-term strategy. Our team is growing and we are currently looking for a \u0026lt;strong\u0026gt;Principal Enablement Partner\u0026lt;/strong\u0026gt; to partner with our EMEA Sales Org. You will be a strategic advisor to sales leadership and responsible for building the enablement strategy to empower their growth and achieve results.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;As our strategic partner to many cross-functional teams around the company, you will act as the voice and representative of the EMEA Enterprise Sales Organisation as your end customer. Your goal is to create an exceptional and equitable learning experience that empowers our sales teams to achieve their full potential, ensuring their success and fostering their growth. To succeed, you will bring a strong point of view on applying sales methodology, specifically MEDDPICC \u0026amp;amp; BANT, to the day to day life of a seller or sales manager. You have experience building strategic enablement programmes and can switch from project manager to facilitator as needed.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you’ll make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the enablement strategy and roadmap for the EMEA sales organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop the local strategy for driving adoption of global enablement programs, such as sales methodology, product launches and onboarding.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a comprehensive approach to sales rep development, from the day they are hired through promotion and beyond.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct in-depth needs and gap analyses through enablement councils, 1:1 meetings, surveys and other methods of data collection.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive continuous learning, ensuring readiness through refreshers and additional assessments and certifications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach and support front-line managers and AEs in best practices regarding skills coaching and territory management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver sessions focused on key EMEA processes and skills such as discovery, demo, negotiation, deal execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with the Marketing and Product teams to deliver content designed specifically for AEs to use in their conversations with prospects and customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and present Quarterly Business Reviews that drive alignment with your segment and report on previous quarter results.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Measure and report on enablement success metrics and draw insights from data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Regularly present and align on project plans, strategies, and updates to Sales Leadership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in Sales/ GTM Enablement at a high-growth global tech company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working as the EMEA representative within a global organization with deep understanding of the diverse markets across the EMEA region.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing engaging workshops and delivering presentations. Talent for driving process improvement, operational excellence, and creative problem solving.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct experience in a B2B SaaS customer facing role, preferably selling to Mid-Market or Enterprise prospects.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of Sales dynamics, with demonstrated ability to gain buy-in from diverse stakeholders, shape expectations, plan strategically, and communicate effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong data-driven decision-making skills, using data and analysis to drive strategic planning or business changes and influence change.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to set strategic direction by understanding needs and translating vision into a clear, global strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent proactive verbal and written communication skills, with the ability to engage and collaborate with stakeholders at all levels, addressing communication needs and setting clear expectations throughout project lifecycles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-motivated and proactive mindset, taking initiative without requiring external motivation. Comfortability and confidence in an ambiguous environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;£79,200\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;£118,800 GBP\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005184003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4002750003,"name":"London","location":"London, England, United Kingdom","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7727703003?gh_jid=7727703003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":5761618003,"location":{"name":"Boston, MA"},"metadata":null,"id":7727703003,"updated_at":"2026-10-30T08:34:35-04:00","requisition_id":"R-102572","title":"Full Stack Software Engineer - People Systems","company_name":"Klaviyo","first_published":"2026-05-29T14:31:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo is building an AI-first company—and that starts with how we support and scale our people.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a \u0026lt;strong\u0026gt;Lead People Technology Engineer\u0026lt;/strong\u0026gt; to be the first dedicated AI engineer within our People Technology (KPPL) team. As an early leader in this space, you’ll reimagine how our People teams operate in an AI-first world by shaping our architecture, standards, and long-term vision.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll partner across People Operations, Talent Acquisition, Talent, and Finance to design and build intelligent systems that transform how we hire, develop, retain, and support Klaviyos globally. This role is not just about applying AI it’s about defining how AI becomes embedded into the employee lifecycle at Klaviyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;What You’ll Be Doing\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;AI-First People Systems \u0026amp;amp; Architecture\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Reimagine core People workflows (recruiting, onboarding, performance, daily tasks) through an AI-first lens, not just incremental automation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and build AI-powered workflows, copilots, and agents that automate and augment People processes across the employee lifecycle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Architect and implement systems that integrate across SaaS such as Workday, Greenhouse, Sana, and internal Klaviyo platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with our internal IT AI team and establish best practices for:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prompt engineering and evaluation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;LLM system design and orchestration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Versioning, testing, security, and observability of AI systems\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Enable AI Use Cases (copilots, assistants, automated workflows) that drive faster execution and better decision-making for People teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with stakeholders to translate business problems into scalable AI solutions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Driving an AI-First Operating Model\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify high-leverage opportunities to replace manual workflows with AI-native solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and track success metrics tied to efficiency gains, time savings, and operational effectiveness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help the People organization shift toward AI-augmented ways of working\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a thought partner to People leadership on what’s possible with AI, not just what’s requested\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Responsible AI, Privacy \u0026amp;amp; Governance: Design systems that handle sensitive employee data with security, privacy, and trust at the core\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Security, Legal, and Global IT to ensure compliant and ethical AI deployment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration \u0026amp;amp; Enablement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Security, IT, and GTM Systems to align on shared AI infrastructure and standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to and adopt company-wide AI patterns, tooling, and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable People teams to leverage AI by building:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Reusable frameworks and workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Playbooks and training materials\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Help non-technical stakeholders confidently use and iterate on AI-powered tools\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technical Leadership\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advocate for scalable, well-governed AI systems that integrate cleanly into Klaviyo’s broader tech ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a key voice in shaping how Klaviyo becomes AI-first internally, starting with People systems\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What Makes You a Great Fit\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Passion and Curiosity to experiment and reimagine People workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of engineering or data engineering experience, with 2+ years building AI/ML or LLM-powered delivering tangible business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to set technical direction and build 0→1 systems with meaningful organizational impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience with but not limited to:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Python, SQL, and modern APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;LLM platforms (OpenAI, Claude, Gemini, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;LangChain and LangGraph\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Designing AI-powered workflows, agents, or copilots\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating with enterprise SaaS systems (HRIS, ATS, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing scalable systems, automation frameworks, and internal tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with sensitive data and implementing responsible AI practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong ability to translate ambiguous business problems into scalable technical solutions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus Points\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with People/HR systems (Workday, Greenhouse, Sana)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with workflow automation platforms (e.g., n8n, Workato, Zapier)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in high-growth SaaS environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contributions to AI governance, internal AI platforms, or experimentation frameworks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why This Role Matters at Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a foundational role in defining how Klaviyo becomes an AI-first company from the inside out.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You won’t just be implementing AI you’ll be:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Shaping how People teams operate with AI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Defining standards for responsible, scalable internal AI systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building the blueprint for how AI is embedded across the business\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;If you’re excited about building from scratch, influencing across functions, and applying AI to core business workflows, this role offers a unique opportunity to have outsized impact.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$140,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$210,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7822352003?gh_jid=7822352003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":5761618003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":7822352003,"updated_at":"2026-10-30T08:34:35-04:00","requisition_id":"R-102572","title":"Full Stack Software Engineer - People Systems","company_name":"Klaviyo","first_published":"2026-07-30T17:22:13-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo is building an AI-first company—and that starts with how we support and scale our people.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a \u0026lt;strong\u0026gt;Lead People Technology Engineer\u0026lt;/strong\u0026gt; to be the first dedicated AI engineer within our People Technology (KPPL) team. As an early leader in this space, you’ll reimagine how our People teams operate in an AI-first world by shaping our architecture, standards, and long-term vision.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll partner across People Operations, Talent Acquisition, Talent, and Finance to design and build intelligent systems that transform how we hire, develop, retain, and support Klaviyos globally. This role is not just about applying AI it’s about defining how AI becomes embedded into the employee lifecycle at Klaviyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;What You’ll Be Doing\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;AI-First People Systems \u0026amp;amp; Architecture\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Reimagine core People workflows (recruiting, onboarding, performance, daily tasks) through an AI-first lens, not just incremental automation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and build AI-powered workflows, copilots, and agents that automate and augment People processes across the employee lifecycle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Architect and implement systems that integrate across SaaS such as Workday, Greenhouse, Sana, and internal Klaviyo platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with our internal IT AI team and establish best practices for:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prompt engineering and evaluation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;LLM system design and orchestration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Versioning, testing, security, and observability of AI systems\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Enable AI Use Cases (copilots, assistants, automated workflows) that drive faster execution and better decision-making for People teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with stakeholders to translate business problems into scalable AI solutions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Driving an AI-First Operating Model\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify high-leverage opportunities to replace manual workflows with AI-native solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and track success metrics tied to efficiency gains, time savings, and operational effectiveness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help the People organization shift toward AI-augmented ways of working\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a thought partner to People leadership on what’s possible with AI, not just what’s requested\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Responsible AI, Privacy \u0026amp;amp; Governance: Design systems that handle sensitive employee data with security, privacy, and trust at the core\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Security, Legal, and Global IT to ensure compliant and ethical AI deployment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration \u0026amp;amp; Enablement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Security, IT, and GTM Systems to align on shared AI infrastructure and standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to and adopt company-wide AI patterns, tooling, and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable People teams to leverage AI by building:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Reusable frameworks and workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Playbooks and training materials\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Help non-technical stakeholders confidently use and iterate on AI-powered tools\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technical Leadership\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advocate for scalable, well-governed AI systems that integrate cleanly into Klaviyo’s broader tech ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a key voice in shaping how Klaviyo becomes AI-first internally, starting with People systems\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What Makes You a Great Fit\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Passion and Curiosity to experiment and reimagine People workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of engineering or data engineering experience, with 2+ years building AI/ML or LLM-powered delivering tangible business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to set technical direction and build 0→1 systems with meaningful organizational impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience with but not limited to:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Python, SQL, and modern APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;LLM platforms (OpenAI, Claude, Gemini, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;LangChain and LangGraph\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Designing AI-powered workflows, agents, or copilots\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating with enterprise SaaS systems (HRIS, ATS, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing scalable systems, automation frameworks, and internal tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with sensitive data and implementing responsible AI practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong ability to translate ambiguous business problems into scalable technical solutions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus Points\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with People/HR systems (Workday, Greenhouse, Sana)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with workflow automation platforms (e.g., n8n, Workato, Zapier)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in high-growth SaaS environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contributions to AI governance, internal AI platforms, or experimentation frameworks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why This Role Matters at Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a foundational role in defining how Klaviyo becomes an AI-first company from the inside out.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You won’t just be implementing AI you’ll be:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Shaping how People teams operate with AI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Defining standards for responsible, scalable internal AI systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building the blueprint for how AI is embedded across the business\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;If you’re excited about building from scratch, influencing across functions, and applying AI to core business workflows, this role offers a unique opportunity to have outsized impact.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$140,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$210,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8037134003?gh_jid=8037134003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5904604003,"location":{"name":"Boston, MA"},"metadata":null,"id":8037134003,"updated_at":"2026-10-30T08:39:22-04:00","requisition_id":"R-103143","title":"Global Mobility and Immigration Program Lead","company_name":"Klaviyo","first_published":"2026-10-19T12:37:13-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo is growing fast, and our people are moving with it: across borders, across offices, and sometimes across the world. You’ll run the global mobility program that makes that possible. That includes visas, relocations, secondments, and international assignments. You’ll be the go-to expert on the compliance side and the friendly face for every Klaviyo who’s about to uproot their life. The goal is a program that’s airtight on the guardrails and feels easy and human to the people going through it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you’ll make an impact:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build the program\u0026lt;/strong\u0026gt;. You are the subject matter expert for Klaviyo on all things mobility and immigration. You’ll partner with leadership to design the program and advise on best practices - understanding risk and balancing compliance with laws, regulations, policies, and procedures, etc. All while providing a remarkable experience for all of our Klaviyos.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own immigration end to end\u0026lt;/strong\u0026gt;. Drive US visa petitions from kickoff to approval. You will be the connective tissue between internal stakeholders, outside counsel, and Klaviyo teammates. You will stay up to date on federal, state, and local HR, compensation laws. Handling time sensitive documentation and data across various processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Keep things moving\u0026lt;/strong\u0026gt;. Monitor the evolving immigration landscape and track relevant updates for our employee base so that work statuses stay compliant - but more importantly to get ahead of questions our teammates will inevitably have. We want you to weigh the risks at hand, shaping the strategy for each case, and communicating with our employee population about what this means for them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Manage vendors\u0026lt;/strong\u0026gt;. Partner with relocation and service partners to deliver a smooth move for employees and their families. We want you to be the go-to person that our teammates trust during a big move.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Use mobility to grow our people\u0026lt;/strong\u0026gt;. Develop a process for US and international assignments, with career development as the north star. You will help teammates stretch into new roles and markets, bring those skills back, and give the business a deeper global bench.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What we are looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years in corporate immigration and/or global mobility. Corporate relocation experience is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of the tax side of mobility and employment well enough to spot issues early.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Someone who communicates clearly in writing and in conversation, whether you’re explaining a visa timeline to an employee or a risk tradeoff to the leadership team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter who’s comfortable in a fast-moving, scrappy environment. You move quickly without cutting corners on accuracy or data integrity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong project, program, and vendor manager who prioritizes well and delegates when it makes sense.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer-service energy. You like making people’s lives easier, even when the situation is stressful.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Handling of sensitive information with discretion, tact, and integrity.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Other related duties, as assigned.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$120,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$180,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4004595003,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8037149003?gh_jid=8037149003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5904604003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":8037149003,"updated_at":"2026-10-30T08:39:22-04:00","requisition_id":"R-103143","title":"Global Mobility and Immigration Program Lead","company_name":"Klaviyo","first_published":"2026-10-19T12:37:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo is growing fast, and our people are moving with it: across borders, across offices, and sometimes across the world. You’ll run the global mobility program that makes that possible. That includes visas, relocations, secondments, and international assignments. You’ll be the go-to expert on the compliance side and the friendly face for every Klaviyo who’s about to uproot their life. The goal is a program that’s airtight on the guardrails and feels easy and human to the people going through it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you’ll make an impact:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build the program\u0026lt;/strong\u0026gt;. You are the subject matter expert for Klaviyo on all things mobility and immigration. You’ll partner with leadership to design the program and advise on best practices - understanding risk and balancing compliance with laws, regulations, policies, and procedures, etc. All while providing a remarkable experience for all of our Klaviyos.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own immigration end to end\u0026lt;/strong\u0026gt;. Drive US visa petitions from kickoff to approval. You will be the connective tissue between internal stakeholders, outside counsel, and Klaviyo teammates. You will stay up to date on federal, state, and local HR, compensation laws. Handling time sensitive documentation and data across various processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Keep things moving\u0026lt;/strong\u0026gt;. Monitor the evolving immigration landscape and track relevant updates for our employee base so that work statuses stay compliant - but more importantly to get ahead of questions our teammates will inevitably have. We want you to weigh the risks at hand, shaping the strategy for each case, and communicating with our employee population about what this means for them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Manage vendors\u0026lt;/strong\u0026gt;. Partner with relocation and service partners to deliver a smooth move for employees and their families. We want you to be the go-to person that our teammates trust during a big move.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Use mobility to grow our people\u0026lt;/strong\u0026gt;. Develop a process for US and international assignments, with career development as the north star. You will help teammates stretch into new roles and markets, bring those skills back, and give the business a deeper global bench.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What we are looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years in corporate immigration and/or global mobility. Corporate relocation experience is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of the tax side of mobility and employment well enough to spot issues early.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Someone who communicates clearly in writing and in conversation, whether you’re explaining a visa timeline to an employee or a risk tradeoff to the leadership team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter who’s comfortable in a fast-moving, scrappy environment. You move quickly without cutting corners on accuracy or data integrity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong project, program, and vendor manager who prioritizes well and delegates when it makes sense.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer-service energy. You like making people’s lives easier, even when the situation is stressful.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Handling of sensitive information with discretion, tact, and integrity.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Other related duties, as assigned.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$120,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$180,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4004595003,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7808689003?gh_jid=7808689003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5797125003,"location":{"name":"Boston, MA"},"metadata":null,"id":7808689003,"updated_at":"2026-10-30T08:35:48-04:00","requisition_id":"R-102854","title":"Global New Hire Onboarding Lead","company_name":"Klaviyo","first_published":"2026-07-20T16:21:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The Global Onboarding Lead will play a critical role in building and running the global onboarding experience that sets every new Klaviyo up to drive impact from day one. This role is a great opportunity for someone who loves building, operating, and iterating—someone who can translate organizational needs and stakeholder input into a seamless, high-impact onboarding experience at global scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role sits on the Talent \u0026amp;amp; Learning team and reports to the Senior Manager of Learning \u0026amp;amp; Development. The Onboarding Lead will have a direct impact on how new hires experience Klaviyo from the moment they accept an offer, while also shaping how our most senior leaders onboard and integrate into the company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You Will Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A successful Onboarding Lead at Klaviyo is a builder, operator, and cross-functional connector who is energized by owning complex programs end-to-end. You are comfortable managing details and driving strategy, and you thrive in a small, high-impact team. In this role, you will:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the end-to-end operational delivery of Base Camp across all global cohorts, ensuring consistency, quality, and scalability as Klaviyo grows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain program infrastructure including schedules, facilitator guides, logistics, tooling, and vendor relationships\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Serve as the lead facilitator for live onboarding experiences in our Boston office, creating an engaging and high-impact start for every new hire.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track and report on program health using qualitative and quantitative data—including completion rates, satisfaction scores, and time-to-productivity metrics—and use those insights to drive continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design, develop, and maintain onboarding curriculum that reflects Klaviyo\u0026#39;s culture, values, and business priorities, applying instructional design best practices across live, async, and digital modalities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply AI tools actively and creatively across every stage of the content lifecycle—from needs analysis and curriculum design to content generation, personalization, and reinforcement—continuously experimenting to make learning faster to build and more impactful to experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with subject matter experts to keep content accurate, regionally appropriate, and refreshed as needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong relationships with People Partners, Talent Acquisition, IT, Finance, Legal, and business leaders to ensure a seamless experience from pre-boarding through ramp\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary point of contact for stakeholder input on onboarding scope, timing, and priorities—influencing without authority to align partners around a unified new hire experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with HRBPs, VP of HRBP \u0026amp;amp; Talent Development, and the Senior Manager of L\u0026amp;amp;D to design and deliver a dedicated onboarding experience for executives and senior leaders, including curated connection opportunities, briefing materials, and frameworks tailored to each leader\u0026#39;s role and context\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI to streamline program operations—automating workflows, surfacing insights from data, and finding new ways to scale a high-touch experience without sacrificing quality\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have 8+ years of experience in program management, learning \u0026amp;amp; development, or people programs—ideally with a focus on onboarding, new hire experience, or large-scale program operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience managing complex, multi-stakeholder programs in a global or distributed environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a strong content developer with instructional design skills and experience building curriculum from scratch across multiple modalities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You use AI as a core part of how you work—not just as a productivity tool, but as a creative partner for building better, faster, and smarter; you are always experimenting with what\u0026#39;s possible\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are highly organized and detail-oriented, with the ability to manage multiple workstreams without dropping the ball\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a clear, confident communicator who can facilitate engaging learning sessions and influence senior stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are curious and data-driven—you measure what matters and use insights to improve program outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are energized by experimentation and continuous improvement and are comfortable operating in fast-changing, ambiguous environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are excited about the intersection of AI and learning and are actively staying at the edge of new tools, technologies, and approaches that can raise the bar for the employee experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re a strong collaborator who brings a team-first mindset and knows how to build trust across functions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re excited to be a culture carrier, modeling Klaviyo\u0026#39;s values and reinforcing them through every touchpoint of the onboarding experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Please note that this is an onsite position based in our Boston office.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$124,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$186,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4004595003,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8034565003?gh_jid=8034565003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5881325003,"location":{"name":"Denver, CO"},"metadata":null,"id":8034565003,"updated_at":"2026-10-30T08:36:55-04:00","requisition_id":"R-102983","title":"Head of Global Compensation","company_name":"Klaviyo","first_published":"2026-10-15T10:24:18-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Head of Global Compensation to build the next generation of our compensation strategy. Someone who understands how to design programs that reinforce our culture, reward exceptional performance, and support the ambitious people who choose Klaviyo for the work we\u0026#39;re doing and the impact they can have.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Reporting directly to the VP of Total Rewards, you\u0026#39;ll have the opportunity to challenge conventional thinking, rethink established practices, and create compensation programs that reflect the company we\u0026#39;re becoming. You\u0026#39;ll help shape our broader Total Rewards strategy, lead and develop a talented team, and partner directly with leaders on how we recognize, reward, and invest in our people..\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for someone who loves the craft of compensation, thinks like a business leader, and gets excited about building something better.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;1. Compensation Strategy \u0026amp;amp; Architecture\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the evolution of our global compensation philosophy, job architecture, leveling, and pay structures to support a high-performance organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring a strong point of view on compensation investment, balancing market dynamics, internal equity, business priorities, and long-term financial sustainability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help shape our broader Total Rewards strategy, ensuring compensation works alongside benefits, recognition, and the overall employee experience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;2. Equity \u0026amp;amp; Long-Term Rewards\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own our equity compensation strategy, including new-hire grants, refresh programs, long-term incentives, and retention approaches.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the\u0026amp;nbsp; multi-year equity models and budget,\u0026amp;nbsp; taking into consideration burn rate, dilution, and future investment needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shape senior leadership compensation strategy and support Compensation Committee preparation, governance, and decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;3. Strategic Business Partnership\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as a trusted advisor to People Leaders on critical hiring decisions, retention challenges, organizational changes, and compensation investments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Talent Acquisition to ensure our compensation approach supports the talent we want to attract and reinforces what makes Klaviyo a compelling place to grow a career.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;4. Team Leadership \u0026amp;amp; Operating Model\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead, coach, and develop a high-performing compensation team, strengthening technical capabilities, business judgment, and a culture of ownership and continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Rethink how compensation work gets done, using technology, automation, and AI to simplify processes, improve insights, and increase the team\u0026#39;s impact.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Bring:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of progressive compensation experience, including significant leadership responsibility within a high-growth technology company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of proven success leading and developing a compensation team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience designing, transforming, or meaningfully evolving global compensation strategies and programs within a publicly traded company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong financial and analytical capabilities, including equity modeling, burn rate, dilution, long-term incentive design, and compensation budget planning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with executive compensation, Compensation Committee support, public-company governance, and regulatory requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong understanding of pay equity and evolving pay transparency requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience extending compensation frameworks into new markets as a company scales, balancing global consistency with local market realities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with compensation systems, market data platforms, and analytics, along with demonstrated experience in using AI and automation to improve how work gets done.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Performs other related duties, as assigned.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$200,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$300,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4004595003,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7984272003?gh_jid=7984272003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5881325003,"location":{"name":"Boston, MA"},"metadata":null,"id":7984272003,"updated_at":"2026-10-30T08:36:55-04:00","requisition_id":"R-102983","title":"Head of Global Compensation","company_name":"Klaviyo","first_published":"2026-09-03T11:03:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Head of Global Compensation to build the next generation of our compensation strategy. Someone who understands how to design programs that reinforce our culture, reward exceptional performance, and support the ambitious people who choose Klaviyo for the work we\u0026#39;re doing and the impact they can have.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Reporting directly to the VP of Total Rewards, you\u0026#39;ll have the opportunity to challenge conventional thinking, rethink established practices, and create compensation programs that reflect the company we\u0026#39;re becoming. You\u0026#39;ll help shape our broader Total Rewards strategy, lead and develop a talented team, and partner directly with leaders on how we recognize, reward, and invest in our people..\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for someone who loves the craft of compensation, thinks like a business leader, and gets excited about building something better.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;1. Compensation Strategy \u0026amp;amp; Architecture\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the evolution of our global compensation philosophy, job architecture, leveling, and pay structures to support a high-performance organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring a strong point of view on compensation investment, balancing market dynamics, internal equity, business priorities, and long-term financial sustainability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help shape our broader Total Rewards strategy, ensuring compensation works alongside benefits, recognition, and the overall employee experience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;2. Equity \u0026amp;amp; Long-Term Rewards\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own our equity compensation strategy, including new-hire grants, refresh programs, long-term incentives, and retention approaches.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the\u0026amp;nbsp; multi-year equity models and budget,\u0026amp;nbsp; taking into consideration burn rate, dilution, and future investment needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shape senior leadership compensation strategy and support Compensation Committee preparation, governance, and decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;3. Strategic Business Partnership\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as a trusted advisor to People Leaders on critical hiring decisions, retention challenges, organizational changes, and compensation investments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Talent Acquisition to ensure our compensation approach supports the talent we want to attract and reinforces what makes Klaviyo a compelling place to grow a career.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;4. Team Leadership \u0026amp;amp; Operating Model\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead, coach, and develop a high-performing compensation team, strengthening technical capabilities, business judgment, and a culture of ownership and continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Rethink how compensation work gets done, using technology, automation, and AI to simplify processes, improve insights, and increase the team\u0026#39;s impact.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Bring:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of progressive compensation experience, including significant leadership responsibility within a high-growth technology company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of proven success leading and developing a compensation team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience designing, transforming, or meaningfully evolving global compensation strategies and programs within a publicly traded company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong financial and analytical capabilities, including equity modeling, burn rate, dilution, long-term incentive design, and compensation budget planning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with executive compensation, Compensation Committee support, public-company governance, and regulatory requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong understanding of pay equity and evolving pay transparency requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience extending compensation frameworks into new markets as a company scales, balancing global consistency with local market realities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with compensation systems, market data platforms, and analytics, along with demonstrated experience in using AI and automation to improve how work gets done.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Performs other related duties, as assigned.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$200,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$300,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4004595003,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7985568003?gh_jid=7985568003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5881911003,"location":{"name":"Sydney, AU"},"metadata":null,"id":7985568003,"updated_at":"2026-10-30T08:36:47-04:00","requisition_id":"R-102972","title":"Head of Sales, ANZ","company_name":"Klaviyo","first_published":"2026-09-17T02:57:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;Role Overview\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is consolidating its Australia and New Zealand sales business under a single country leader. This is a newly shaped role: one leader accountable for the entire ANZ number across both Commercial and Enterprise, based in Sydney, reporting to the APAC Managing Director.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ANZ is currently the region\u0026#39;s largest team and market. We are looking for someone who has personally taken a sales and supporting functions organisation from good to great — and who can tell us exactly how, including the key decisions they made and when.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role also carries the senior Klaviyo presence in the Australian market: partner and agency relationships, executive sponsorship on major customers, and site culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is not a BAU mandate, if you want a business with real headroom, a strong front line already in place, and a mandate to build and fix what\u0026#39;s needed to scale and win, this may be the right opportunity for you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What You\u0026#39;ll Do\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;Own the ANZ Number\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Full accountability for ANZ revenue across Commercial and Enterprise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead front-line sales managers and their teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the sales organisation to deliver on the growth potential of the ANZ market. Own customer acquisition and growth, team culture, pipeline health and forecast across segments and route to market, and be able to deliver results and “know the score” in detail.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Diagnose and Fix Performance\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Establish quickly and honestly whats needed for growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act on the diagnosis, including making decisions in the first 90 days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raise the performance bar visibly, and hold it when it\u0026#39;s uncomfortable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Remove obstacles and be able to roll up your sleeves and get into deals when necessary, building capability in the team as your core priority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Distinguish between problems a leader can fix and problems that need a broader conversation — and escalate the second kind early\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Build and Develop the Leadership Layer\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Coach and develop front-line managers to be world class in their craft and inspire their creativity and results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hire, develop and retain best-in-class sellers; create real career paths and succession depth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set a high bar for talent and act on the gap between the bar and reality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Model Klaviyo\u0026#39;s values in how you lead, especially when the pressure is on\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Model our “win as one” cross functional spirit. Building trust and collaboration across the entire team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Bring Operating Rigour\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Install and hold weekly cadences — pipeline inspection, forecast, deal review, 1:1s — that are consistent enough that problems surface early\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use data as the primary instrument, combined with instinct. Know the score - distribution, coverage trend, tenure cohorts and win/loss reasons\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Ops to strengthen the reporting and operating systems currently being built out\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive a culture of being meticulous in your craft across the organisation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Put AI and automation as core capabilities of how the team works\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Represent Klaviyo in ANZ\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Senior Klaviyo presence in market: agency and partner relationships, events, and community engagement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive sponsorship on the region\u0026#39;s most significant customers and deals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own site culture in Sydney — the person the team looks to, and the person the market sees\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Work Across the Business\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Marketing, Partnerships, Business Development, Solution Engineering, Enablement, RevOps, Product and Customer Success to drive ANZ growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influence regional and global GTM strategy and investment decisions with evidence from the market\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with the Asia sales leaders as peers within one APAC business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent the APAC regions priorities as a senior member of the APAC Leadership team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Who You Are\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;Required\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A demonstrated builder and fixer.\u0026lt;/strong\u0026gt; You have personally taken a sales team or organisation through a performance step change. You can name what you diagnosed, what you changed, when, and what the numbers looked like before and after.\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;8+ years leading sales teams\u0026lt;/strong\u0026gt;, including leading leaders — managing front-line managers, not just ICs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Commercial-motion native.\u0026lt;/strong\u0026gt; Deep fluency in velocity, cadence, activity discipline and ramp rigour. This business is majority Commercial; this role needs depth in the high velocity and capacity driven mechanics of the commercial/SMB segments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Credible across both segments.\u0026lt;/strong\u0026gt; You can lead an Enterprise deal review and coach a manager on it — MEDDPICC or an equivalent large account strategic sales methodology as well as a high velocity sales motion in the Commercial segment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Sydney-based or genuinely relocating.\u0026lt;/strong\u0026gt; In-market presence is a requirement of the role, leading from the front and building culture in our offices and rituals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data-led operator.\u0026lt;/strong\u0026gt; Metrics drive your decisions and you can show which ones and why\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Willing to make decisions with intentionality\u0026lt;/strong\u0026gt; and to be accountable on having made them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Comfortable in collaboration.\u0026lt;/strong\u0026gt; Our culture is intentionally about winning together. We invite inspection and deep collaboration both within the reporting lines and across functions.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strong SaaS sales economics\u0026lt;/strong\u0026gt; — forecasting, pipeline management, segmentation, coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient with Salesforce and a modern stack (Gong, Clay or similar) and deliberate about making these part of the everyday workflow.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Soft Skills\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Clear, confident communicator with genuine executive presence — internally and in front of customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Structured, analytical and decisive under pressure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High energy but calm under pressure. This business needs a bringer of energy with steadiness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High ownership over annual and quarterly planning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curious, adaptable, biased toward action\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Nice to Have\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;ANZ market depth — you know the retail and e-commerce landscape and the agency ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MarTech, e-commerce or PLG-adjacent experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in a business transitioning upmarket\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior country-leader or site-leader scope\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;How Great Looks Like For This Role?\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We\u0026#39;ll be direct about what we\u0026#39;re testing\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve done the step change, not just watched one. A pattern of hitting the number, and at least one real turnaround with the specifics attached.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You diagnose from data. Not from the last conversation you had — and you can get a team aligned behind what you\u0026#39;ve found.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You build people up before you write them up. Deliberate development, underperformance coached before it\u0026#39;s formalised, decisions that are right for the person and the business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You run a cadence, not a vibe. Structured, evidence-led, and willing to change course when the evidence does.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You do the unglamorous work. No passengers, no ego.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You carry the room. In Sydney, and in the market.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Klaviyo Values\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Put customers first\u0026lt;/strong\u0026gt; — start with what\u0026#39;s best for our customers and their customers, and work back from their biggest pain points\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Win together\u0026lt;/strong\u0026gt; — one team: honest, direct, respectful, inclusive; willing to disagree and commit\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Know the score\u0026lt;/strong\u0026gt; — clear on what success looks like and how it ladders up; results over activity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Be meticulous in your craft\u0026lt;/strong\u0026gt; — rigorous, prepared, the expert others turn to\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Move fast, no shortcuts\u0026lt;/strong\u0026gt; — speed matters, but never at the cost of quality or ethics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drivers wanted\u0026lt;/strong\u0026gt; — no passengers: act like owners, fix what\u0026#39;s broken, do the unglamorous work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Stay hungry, stay humble\u0026lt;/strong\u0026gt; — curious, high-slope learners who seek feedback and don\u0026#39;t tolerate brilliant jerks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We\u0026#39;re 1% done\u0026lt;/strong\u0026gt; — beginner\u0026#39;s mindset, benchmarked against the best\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Klaviyo in APAC\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Sydney team has been built out since 2022 across sales, CS, partnerships, marketing, recruiting and product support, with a growing Singapore presence. This is still an early-stage APAC business with significant headroom — a team established across the region today, and a leadership bench largely promoted from within.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;d be joining at a genuinely formative moment: the country model for ANZ is new, the operating systems are being built now, and the person in this seat will shape how Klaviyo runs this market for years rather than inheriting someone else\u0026#39;s design.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$280,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$420,000 AUD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4031923003,"name":"Sydney","location":"Sydney, New South Wales, Australia","child_ids":[],"parent_id":4123826003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8035437003?gh_jid=8035437003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5903948003,"location":{"name":"Boston, MA; Denver, CO"},"metadata":null,"id":8035437003,"updated_at":"2026-10-30T08:39:07-04:00","requisition_id":"R-103134","title":"Industry Advisor, Hospitality","company_name":"Klaviyo","first_published":"2026-10-16T13:15:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the team and role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is building the future of CRM, and the Industry Advisor will accelerate our expansion in Hospitality, specifically Hotels \u0026amp;amp; Travel and Entertainment \u0026amp;amp; Recreation businesses. This role sits at the intersection of industry expertise, value consulting, and go-to-market execution. The Industry Advisor acts as a trusted resource and executive-level proxy in Hospitality prospect conversations to drive opportunity progression and closed-won ARR.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a highly visible, cross-functional role. You’ll work closely with Account Executives (AEs) and Solutions Engineers (SEs), and collaborate with Product, Product Marketing, Customer Success, Partnerships, and Enablement to make sure what we learn from customers is operationalized. The result is a hospitality motion that is compelling, repeatable, and scalable. You’ll operate at both the deal and systems level, supporting high-impact opportunities while identifying patterns that can be scaled across the field.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’ve spent your career in hospitality — either in-house, at an agency, or with a tech platform serving the industry — and you’re excited by the idea of applying that experience at scale, this is a rare opportunity to do exactly that. You’ll work directly with sales teams and customers, shaping deals in motion, while also influencing how Klaviyo shows up in the market. Your insights won’t just live in a slide deck — they’ll guide deal strategy, inform product conversations and drive partner engagements\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you’ll make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Executive Advisory \u0026amp;amp; Verticalized Deal Support\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with AEs and SEs to advance hospitality opportunities, bringing vertical-specific positioning, real-world use cases, and a deep understanding of prospects’ operational realities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Join strategic sales calls to build buyer confidence, reinforce Klaviyo’s long-term commitment to the hospitality industry, and help teams navigate complex objections around data, integrations, and organizational change.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop direct relationships with high-potential prospects, industry influencers, and partner-aligned accounts—using those relationships to both progress deals and inform Klaviyo’s broader go-to-market strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop direct relationships with high-potential prospects, industry influencers, and partner-aligned accounts to progress deals and inform Klaviyo’s broader go-to-market strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate what’s working in discovery, demos, and late-stage conversations into clear, repeatable playbooks that improve win rates, and document winning patterns from discovery to closed-won.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Value Consulting \u0026amp;amp; Executive Translation\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Translate Klaviyo’s platform into business outcomes for CMOs, CDOs, CEOs, and other executive decision-makers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with prospects to build business cases for platform value creation and revenue impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion a value-led selling motion for the hospitality vertical, bringing ROI conversations into the opportunity cycle early rather than as a late-stage justification step.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define the economic buyer KPIs that anchor each value case.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Feed hospitality-specific value benchmarks (e.g., lift from lifecycle marketing on direct bookings, loyalty, guest retention) back to the Value Consulting and Product Marketing teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Thought Leadership, Field Intelligence \u0026amp;amp; Product Feedback\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Continuously synthesize insights from customer conversations, market research, and industry news into clear, actionable guidance for sellers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Synthesize patterns from recent wins and losses into vertical playbooks that help sellers and educate Partnerships and Product on the integrations and features that matter most.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own a recurring Hospitality Field Intelligence memo that carries customer needs and competitive gaps to Product, Product Marketing, and Customer Success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Product Marketing to shape hospitality-specific messaging and GTM motions, and deliver insights that inform sales plays for Product Marketing, Partner Marketing, Enablement, and Sales Leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Marketing on hospitality campaigns and thought leadership content, facilitate CMO/CXO roundtables, and support case studies and storytelling assets that reflect authentic hospitality success stories.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent Klaviyo at industry events, executive forums, customer advisory boards, webinars, regional events, and co-branded partner programs to generate pipeline and establish credibility in the hospitality community.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a feedback loop between the field and Product and Engineering, surfacing customer needs, competitive gaps, and platform direction based on real-world usage and enterprise requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Performs other related duties as assigned.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deep applied experience in hospitality marketing, with the credibility to advise both colleagues and customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced in advising or presenting to executive stakeholders (CMO, CDO, CEO) and translating platform capabilities into business outcomes and value cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and presentation skills, with the ability to make complex industry insights actionable and clear.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled at working cross-functionally across Sales, Marketing, and Partnerships and influencing without authority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A natural teacher, coach, and strategist who brings structure to ambiguity and builds credibility with customers and colleagues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strategic thinker with vision, dedicated to the growth and evolution of the hospitality motion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A force multiplier who brings operational discipline and motivates the broader Sales team to meet exceptionally high standards of performance.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Education and Experience:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7-10+ years of hospitality marketing experience, either in-house, at an agency, or with a tech platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An additional 1-3 years of B2B SaaS experience in cross-functional roles that touch Sales is preferred but not required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiar with the hospitality ecosystem, including platforms like Oracle Opera, Guesty, Mews, Cloudbeds, Mindbody, and Zenoti.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;#LI-HYBRID\u0026lt;/em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;em\u0026gt;#LI-BAILEY\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$144,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$216,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8030698003?gh_jid=8030698003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5901690003,"location":{"name":"Sydney, AU"},"metadata":null,"id":8030698003,"updated_at":"2026-10-30T08:38:45-04:00","requisition_id":"R-103108","title":"Large Enterprise Account Executive","company_name":"Klaviyo","first_published":"2026-10-15T05:38:28-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is a public company with more than $1.5 billion in annual revenue. Enterprise is our fastest growing segment, where global brands are consolidating their marketing and customer data onto Klaviyo and spending over seven figures a year with us. We have expanded beyond retail into hospitality, media, healthcare, and business services.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will go after some of the largest brands in the world, including Fortune 500 and Global 2000 companies, prospecting your way in and taking full responsibility for your pipeline target.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Most of these companies run separate tools for email, SMS, customer data, and service. We win by bringing it all onto one platform and getting the customer to results faster. Once they are live, you will keep growing the account and lead the renewal.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you will do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Prospect your own territory.\u0026lt;/strong\u0026gt; Research every account, find a way in, and build relationships where Klaviyo has none today. BDR, marketing, and partner leads add to the pipeline you build.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Be the CEO of your territory.\u0026lt;/strong\u0026gt; Build a plan for every named account, create and prospect into a relationship map, and pull in solutions engineering, value management, partners, and marketing at the right time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Run business-value discovery.\u0026lt;/strong\u0026gt; Find the real problem, put a number on it with the customer, and build a business case for the full platform that their finance team will support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Sell to the full buying committee.\u0026lt;/strong\u0026gt; Get to the CMO, CFO, CIO or CDO. Build champions and test them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Win the competitive deals.\u0026lt;/strong\u0026gt; Displace the incumbent, hold your price, and have a clear answer on why Klaviyo and why now.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Close and forecast with discipline.\u0026lt;/strong\u0026gt; Run the mutual action plan, security and legal review, and procurement. Forecast against what the customer has agreed to.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grow and renew.\u0026lt;/strong\u0026gt; Expand into more products and teams, spot risk early, and negotiate renewals that make room for growth.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you bring\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in enterprise software sales, with 7+ years selling to C-level executives from a field sales position\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven hunter who has built pipeline from scratch through your own research and outreach, and closed new logos from it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling into organizations above $1B in revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of closing annual contracts of $1M or more\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At or above quota in at least two of the last three years, on a multi-million dollar target\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading complex deals from start to finish, coordinating your internal team and the customer\u0026#39;s decision makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience running several complex deals that can last between nine and eighteen months\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Multi-product platform selling, with more than one product sold into the same account\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A deep understanding of MEDDPICC and a value-based selling methodology, including building business cases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Domain experience in MarTech, CDPs, customer engagement platforms, ecommerce, or an adjacent data platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner-led selling experience, and a record of winning competitive deals against existing platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience growing existing accounts through expansion and renewal\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong executive presence, and fluency in CRM, forecasting, conversation intelligence, and AI tools\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Klaviyo in APAC:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are starting small but have big plans for Klaviyo in APAC. Our Sydney team began to take shape throughout 2022 and has now built out our go to market teams in sales, customer success, partnerships, marketing, recruiting and product support. As the team grows we will see a continued expansion of Klaviyo’s customer base and the building of a fantastic working culture in line with what we see elsewhere in Klaviyo but with its own local identity within our Sydney based team. This is your unique opportunity to join us at an very early stage and help to shape our future Klaviyo in APAC.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One of our values as a company is ‘always learning’ and you can feel that in APAC. People are looking to grow and develop and Klaviyo provides a great platform to do so. As we are still relatively early in our journey in APAC this means there is a lot of headroom to grow and develop within your role - we are looking for the leaders of the future. At Klaviyo generally managers are often promoted up into their roles and people are regularly being promoted or moving into new functional areas - it really is an education through experience here.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using\u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt; Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey\u0026lt;a href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt; here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$168,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$252,000 AUD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4031923003,"name":"Sydney","location":"Sydney, New South Wales, Australia","child_ids":[],"parent_id":4123826003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8036117003?gh_jid=8036117003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5896269003,"location":{"name":"London, UK"},"metadata":null,"id":8036117003,"updated_at":"2026-10-30T08:38:55-04:00","requisition_id":"R-103118","title":"Large Enterprise Account Executive","company_name":"Klaviyo","first_published":"2026-10-16T17:05:42-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is a public company with more than $1.5 billion in annual revenue. Enterprise is our fastest growing segment, where global brands are consolidating their marketing and customer data onto Klaviyo and spending over seven figures a year with us. We have expanded beyond retail into hospitality, media, healthcare, and business services.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will go after some of the largest brands in the world, including Fortune 500 and Global 2000 companies, prospecting your way in and taking full responsibility for your pipeline target.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Most of these companies run separate tools for email, SMS, customer data, and service. We win by bringing it all onto one platform and getting the customer to results faster. Once they are live, you will keep growing the account and lead the renewal.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you will do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Prospect your own territory.\u0026lt;/strong\u0026gt; Research every account, find a way in, and build relationships where Klaviyo has none today. BDR, marketing, and partner leads add to the pipeline you build.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Be the CEO of your territory.\u0026lt;/strong\u0026gt; Build a plan for every named account, create and prospect into a relationship map, and pull in solutions engineering, value management, partners, and marketing at the right time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Run business-value discovery.\u0026lt;/strong\u0026gt; Find the real problem, put a number on it with the customer, and build a business case for the full platform that their finance team will support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Sell to the full buying committee.\u0026lt;/strong\u0026gt; Get to the CMO, CFO, CIO or CDO. Build champions and test them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Win the competitive deals.\u0026lt;/strong\u0026gt; Displace the incumbent, hold your price, and have a clear answer on why Klaviyo and why now.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Close and forecast with discipline.\u0026lt;/strong\u0026gt; Run the mutual action plan, security and legal review, and procurement. Forecast against what the customer has agreed to.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grow and renew.\u0026lt;/strong\u0026gt; Expand into more products and teams, spot risk early, and negotiate renewals that make room for growth.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you bring\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in enterprise software sales, with 7+ years selling to C-level executives from a field sales position\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven hunter who has built pipeline from scratch through your own research and outreach, and closed new logos from it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling into organizations above $1B in revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of closing annual contracts of $1M or more\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At or above quota in at least two of the last three years, on a multi-million dollar target\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading complex deals from start to finish, coordinating your internal team and the customer\u0026#39;s decision makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience running several complex deals that can last between nine and eighteen months\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Multi-product platform selling, with more than one product sold into the same account\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A deep understanding of MEDDPICC and a value-based selling methodology, including building business cases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Domain experience in MarTech, CDPs, customer engagement platforms, ecommerce, or an adjacent data platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner-led selling experience, and a record of winning competitive deals against existing platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience growing existing accounts through expansion and renewal\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong executive presence, and fluency in CRM, forecasting, conversation intelligence, and AI tools\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Travel\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role requires approximately 30 to 40 percent travel for customer meetings, executive briefings, partner work, and industry events.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;£98,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;£147,000 GBP\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002750003,"name":"London","location":"London, England, United Kingdom","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8019632003?gh_jid=8019632003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5896268003,"location":{"name":"Munich, DE"},"metadata":null,"id":8019632003,"updated_at":"2026-10-30T08:38:54-04:00","requisition_id":"R-103117","title":"Large Enterprise, Account Executive","company_name":"Klaviyo","first_published":"2026-10-15T11:57:16-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Bei Klaviyo sind wir überzeugt: Jede Kundeninteraktion ist eine Chance, Beziehungen zu stärken. Das beginnt mit unserem Sales-Team – und wir wachsen weiter.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wir suchen zwei Account Executives (Large Enterprise), die unser erfahrenes, erfolgreiches Team in München verstärken. Du arbeitest mit führenden B2C- und Einzelhandelsmarken in der DACH-Region, die ihre Marketing-Technologie und ihren Umgang mit Kundendaten modernisieren. Du bist für den gesamten Verkaufszyklus verantwortlich – von der ersten Kontaktaufnahme bis zum unterschriebenen Vertrag – und arbeitest eng mit Solutions Consulting, Customer Success, Product und unseren Partnern zusammen, um nachhaltigen Mehrwert für Kunden zu schaffen.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Du arbeitest mit Marken wie Beiersdorf, Henkel, Zalando, Douglas und adidas. Das ist eine große Verantwortung – und eine noch größere Chance.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Deine Aufgaben\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp; \u0026amp;nbsp; Klaviyos Large-Enterprise-Kundenbasis in der DACH-Region ausbauen\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp; \u0026amp;nbsp; Komplexe Verkaufszyklen mit mehreren Stakeholdern steuern: Prospecting, Discovery, Demos, Business Case, Verhandlung und Abschluss\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp; \u0026amp;nbsp; Gebiets- und Account-Pläne für langfristiges Wachstum entwickeln und umsetzen\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp; \u0026amp;nbsp; Anforderungen zu Datenschutz (DSGVO), Sicherheit und Einkauf gemeinsam mit Legal, Security und Solutions meistern\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp; \u0026amp;nbsp; Mit Agenturen, Systemintegratoren und Technologiepartnern im Ökosystem zusammenarbeiten\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp; \u0026amp;nbsp; Zusammen mit Solutions Engineering, Customer Success und Marketing ein herausragendes Kauferlebnis bieten\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp; \u0026amp;nbsp; Einblicke in lokale Markttrends mit Product und Engineering teilen und so die Roadmap mitprägen\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp; \u0026amp;nbsp; Kolleg*innen unterstützen: Best Practices teilen und andere Account Executives informell begleiten\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp; \u0026amp;nbsp; KI-Tools im Alltag nutzen (Recherche, Account-Planung, Deal-Vorbereitung) und funktionierende Ansätze im Team teilen\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Dein Profil\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp; \u0026amp;nbsp; Deutsch auf Muttersprachen-/C2-Niveau und sehr gutes Business-Englisch\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp; \u0026amp;nbsp; Mindestens 7 Jahre Vertriebserfahrung mit Umsatzverantwortung im Enterprise-SaaS, idealerweise in MarTech/CDP/CRM/E-Commerce\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp; \u0026amp;nbsp; Nachweisliche Erfolge in der Eigenakquise und im Abschluss von Neukundengeschäft – einschließlich selbst aufgebauter Pipeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp; \u0026amp;nbsp; Sicher im Umgang mit C-Level und Senior-Stakeholdern aus Marketing, Digital, IT und Data in großen Organisationen\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp; \u0026amp;nbsp; Beratungsstark und technisch versiert; du vermittelst klaren Mehrwert mit Substanz\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp; \u0026amp;nbsp; Kenntnisse in Marketing-Automatisierung, CDP oder E-Commerce-Ökosystemen sind von Vorteil\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp; \u0026amp;nbsp; Ein etabliertes Netzwerk bei DACH-Marken und Einzelhändlern ist von Vorteil\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp; \u0026amp;nbsp; Neugierig auf KI und offen für den verantwortungsvollen Einsatz neuer Tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp; \u0026amp;nbsp; Teamorientiert, belastbar und engagiert für eine vertrauensvolle Teamkultur\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp; \u0026amp;nbsp; Im Raum München ansässig oder umzugsbereit, mit gültiger Arbeitserlaubnis für Deutschland\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;€112.000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;€168.000 EUR\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4094127003,"name":"Munich","location":"München, Bavaria, Germany","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8004318003?gh_jid=8004318003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5889774003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":8004318003,"updated_at":"2026-10-30T08:38:14-04:00","requisition_id":"R-103073","title":"Large Enterprise Sales Manager","company_name":"Klaviyo","first_published":"2026-09-30T12:21:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The world\u0026#39;s largest brands are consolidating their marketing, customer data, and service onto one platform, and more of them are choosing Klaviyo. That shift has made Enterprise our fastest growing segment, with our biggest customers spending well over seven figures a year and, this year, the largest deal in company history.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Large Enterprise Sales Manager, you\u0026#39;ll lead 6 to 8 Account Executives who win new logos and grow our existing customers in the Western U.S. You\u0026#39;ll bring out the best in each of them and turn those wins into a repeatable motion. Every deal your team lands is a household name the rest of the market notices.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a leader who has built enterprise teams before and still loves being in the deal. In your first 90 days, you\u0026#39;ll know the book and the top opportunities well enough to help in any of them. Twelve months in, you\u0026#39;ll have delivered the year and grown average contract size through multi-product attachment.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt; Own the number and the forecast\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deliver team bookings against quarterly and annual targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Call a commit the company can rely on, built from rigorous inspection.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt; Keep the pipeline full\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Protect the coverage your team needs to hit its numbers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Show AEs how to create territory plans, tier accounts, and map a buying group for every priority account.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raise the standard of AE-led [prospecting / expansion] and what it produces.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt; Win the big deals\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Sharpen your AEs\u0026#39; discovery, qualification, executive engagement, value cases, and negotiation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Step in yourself where it matters most.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt; Grow the team\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hire continuously and get new AEs productive quickly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run weekly 1:1s that invest in each seller\u0026#39;s skills and career.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Weave AI into how the team operates.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt; Rally cross-functional partners\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work with leaders across Klaviyo so your team never walks into a big meeting alone and has the support it needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Carry field insight to Product and Enablement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diagnose what\u0026#39;s holding the team back, fix what you can, and escalate the rest early.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you bring\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years leading quota-carrying enterprise AEs in B2B SaaS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Plus 8+ years of enterprise selling with a record of personal overachievement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to teach MEDDPICC or an equivalent methodology.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A history of recruiting and developing enterprise sellers who self-source pipeline and hit targets consistently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of building strong tool habits across a team, with Salesforce, Gong, Clari, and AI part of the everyday workflow.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Credibility with C-suite executives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading teams that sell more than one product into the same account.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Nice to have: MarTech or ecommerce experience, ideally competing against Salesforce Marketing Cloud, Adobe, or Braze.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;When we talk, be ready to walk us through a team you moved and a deal you personally changed. We\u0026#39;ll go deep on both.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Travel\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role requires approximately 30 to 40 percent travel for customer meetings, executive briefings, partner work, and industry events.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$168,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$252,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4061308003,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8009596003?gh_jid=8009596003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5889774003,"location":{"name":"Los Angeles, CA"},"metadata":null,"id":8009596003,"updated_at":"2026-10-30T08:38:14-04:00","requisition_id":"R-103073","title":"Large Enterprise Sales Manager","company_name":"Klaviyo","first_published":"2026-09-30T12:46:46-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The world\u0026#39;s largest brands are consolidating their marketing, customer data, and service onto one platform, and more of them are choosing Klaviyo. That shift has made Enterprise our fastest growing segment, with our biggest customers spending well over seven figures a year and, this year, the largest deal in company history.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Large Enterprise Sales Manager, you\u0026#39;ll lead 6 to 8 Account Executives who win new logos and grow our existing customers in the Western U.S. You\u0026#39;ll bring out the best in each of them and turn those wins into a repeatable motion. Every deal your team lands is a household name the rest of the market notices.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a leader who has built enterprise teams before and still loves being in the deal. In your first 90 days, you\u0026#39;ll know the book and the top opportunities well enough to help in any of them. Twelve months in, you\u0026#39;ll have delivered the year and grown average contract size through multi-product attachment.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt; Own the number and the forecast\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deliver team bookings against quarterly and annual targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Call a commit the company can rely on, built from rigorous inspection.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt; Keep the pipeline full\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Protect the coverage your team needs to hit its numbers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Show AEs how to create territory plans, tier accounts, and map a buying group for every priority account.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raise the standard of AE-led [prospecting / expansion] and what it produces.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt; Win the big deals\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Sharpen your AEs\u0026#39; discovery, qualification, executive engagement, value cases, and negotiation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Step in yourself where it matters most.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt; Grow the team\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hire continuously and get new AEs productive quickly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run weekly 1:1s that invest in each seller\u0026#39;s skills and career.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Weave AI into how the team operates.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt; Rally cross-functional partners\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work with leaders across Klaviyo so your team never walks into a big meeting alone and has the support it needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Carry field insight to Product and Enablement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diagnose what\u0026#39;s holding the team back, fix what you can, and escalate the rest early.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you bring\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years leading quota-carrying enterprise AEs in B2B SaaS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Plus 8+ years of enterprise selling with a record of personal overachievement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to teach MEDDPICC or an equivalent methodology.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A history of recruiting and developing enterprise sellers who self-source pipeline and hit targets consistently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of building strong tool habits across a team, with Salesforce, Gong, Clari, and AI part of the everyday workflow.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Credibility with C-suite executives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading teams that sell more than one product into the same account.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Nice to have: MarTech or ecommerce experience, ideally competing against Salesforce Marketing Cloud, Adobe, or Braze.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;When we talk, be ready to walk us through a team you moved and a deal you personally changed. We\u0026#39;ll go deep on both.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Travel\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role requires approximately 30 to 40 percent travel for customer meetings, executive briefings, partner work, and industry events.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$168,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$252,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4061308003,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8009591003?gh_jid=8009591003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5889774003,"location":{"name":"Denver, CO"},"metadata":null,"id":8009591003,"updated_at":"2026-10-30T08:38:14-04:00","requisition_id":"R-103073","title":"Large Enterprise Sales Manager","company_name":"Klaviyo","first_published":"2026-09-30T12:45:17-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The world\u0026#39;s largest brands are consolidating their marketing, customer data, and service onto one platform, and more of them are choosing Klaviyo. That shift has made Enterprise our fastest growing segment, with our biggest customers spending well over seven figures a year and, this year, the largest deal in company history.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Large Enterprise Sales Manager, you\u0026#39;ll lead 6 to 8 Account Executives who win new logos and grow our existing customers in the Western U.S. You\u0026#39;ll bring out the best in each of them and turn those wins into a repeatable motion. Every deal your team lands is a household name the rest of the market notices.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a leader who has built enterprise teams before and still loves being in the deal. In your first 90 days, you\u0026#39;ll know the book and the top opportunities well enough to help in any of them. Twelve months in, you\u0026#39;ll have delivered the year and grown average contract size through multi-product attachment.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt; Own the number and the forecast\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deliver team bookings against quarterly and annual targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Call a commit the company can rely on, built from rigorous inspection.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt; Keep the pipeline full\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Protect the coverage your team needs to hit its numbers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Show AEs how to create territory plans, tier accounts, and map a buying group for every priority account.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raise the standard of AE-led [prospecting / expansion] and what it produces.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt; Win the big deals\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Sharpen your AEs\u0026#39; discovery, qualification, executive engagement, value cases, and negotiation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Step in yourself where it matters most.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt; Grow the team\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hire continuously and get new AEs productive quickly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run weekly 1:1s that invest in each seller\u0026#39;s skills and career.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Weave AI into how the team operates.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt; Rally cross-functional partners\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work with leaders across Klaviyo so your team never walks into a big meeting alone and has the support it needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Carry field insight to Product and Enablement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diagnose what\u0026#39;s holding the team back, fix what you can, and escalate the rest early.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you bring\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years leading quota-carrying enterprise AEs in B2B SaaS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Plus 8+ years of enterprise selling with a record of personal overachievement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to teach MEDDPICC or an equivalent methodology.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A history of recruiting and developing enterprise sellers who self-source pipeline and hit targets consistently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of building strong tool habits across a team, with Salesforce, Gong, Clari, and AI part of the everyday workflow.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Credibility with C-suite executives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading teams that sell more than one product into the same account.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Nice to have: MarTech or ecommerce experience, ideally competing against Salesforce Marketing Cloud, Adobe, or Braze.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;When we talk, be ready to walk us through a team you moved and a deal you personally changed. We\u0026#39;ll go deep on both.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Travel\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role requires approximately 30 to 40 percent travel for customer meetings, executive briefings, partner work, and industry events.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$168,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$252,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4061308003,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7997129003?gh_jid=7997129003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5886771003,"location":{"name":"Boston, MA"},"metadata":null,"id":7997129003,"updated_at":"2026-10-30T08:37:32-04:00","requisition_id":"R-103026","title":"Lead Engineer, Applied AI (Customer Agent)","company_name":"Klaviyo","first_published":"2026-10-08T13:26:49-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Lead Engineer, Applied AI (Customer Agent)\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Our Engineering team builds the AI systems that power how brands run their businesses on Klaviyo. We move fast, ship in production, and hold a high bar for what \u0026quot;AI-native\u0026quot; actually means: systems that make real judgment calls, not demos.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Customer Agent team is one of the newest and most ambitious groups in that org, based in Boston and working in-office: we\u0026#39;re building a conversational AI system that lets brands serve their own customers at a scale no human support team could match. We\u0026#39;re still small enough that one engineer’s work visibly shapes how the whole platform evolves. We\u0026#39;re past the demo stage: the team ships changes against live customer traffic, measures quality with real evaluation frameworks, and treats reliability as a product feature, not an afterthought.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As Lead Engineer, you\u0026#39;ll set the technical and product direction for a core area of Customer Agent end to end, building a 0-to-1 agentic product with the speed and ownership of a startup, backed by the scale and resources of one of the most innovative tech companies on the East Coast, while staying hands-on with the hardest problems yourself. This is a lead role, with a wide footprint across our agentic product - from orchestration to governance - that grows based on where the product is when you join. We\u0026#39;re looking for an engineer who owns complex, ambiguous problems, who has built, scaled, and supported a production agentic system through everything that comes after the demo, and who up-levels the people, process, and technology around them.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You\u0026#39;ll Make an Impact:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Set the technical and product direction for a core area of Customer Agent, from architecture through production, and contribute to the direction of the platform overall.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take on the hardest technical problems in your area: orchestration, evaluation, guardrails, memory \u0026amp;amp; context, failure handling for non-deterministic systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write and ship code, review designs, and make the hard calls in your area when there’s no obvious right answer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define patterns that other engineers adopt, and mentor through design reviews rather than direct management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with product, design, data science, and go-to-market leaders to shape what gets built, not just how it’s built.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate emerging AI technologies and bring the ones worth betting on into production.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What We\u0026#39;re Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve built, scaled, and supported production agentic systems, not just prototyped them: real orchestration, evals, guardrails, and non-deterministic failure handling. You\u0026#39;ve owned your part of one through launch, incidents, and the operational reality after the demo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve learned the hard lessons that only come from running agents in production: securing them against misuse and abuse, and the operational scar tissue of keeping a non-deterministic system reliable as usage grows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve owned technical and product direction for a significant area before, not just your own component, and you can point to something you designed and championed that shipped and that other engineers built on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re hands-on: writing code, reviewing your own and others’ architecture decisions, and debugging production issues yourself, not delegating the hardest problems away.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your patterns and designs are reused by other engineers, and you\u0026#39;ve unblocked many others’ projects, not just your own.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You communicate complex technical trade-offs clearly across engineering and product audiences, and you can turn an undefined problem into a plan others rally behind.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Nice to Haves:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience working on a multi-tenant agent platform at production scale, where external customers configure their own agent behavior on shared infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building 0-to-1 products or working in startup environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record with production evaluation systems, AI observability, or human-in-the-loop workflows for LLM-powered products.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Boston, MA - In-Office Role\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;-\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$176,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$264,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7802701003?gh_jid=7802701003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5794269003,"location":{"name":"Boston, MA"},"metadata":null,"id":7802701003,"updated_at":"2026-10-30T08:35:36-04:00","requisition_id":"R-102823","title":"Lead Engineer, Applied AI (Customer Agent)","company_name":"Klaviyo","first_published":"2026-07-17T17:05:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Lead Engineer, Applied AI (Customer Agent)\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Our Engineering team builds the AI systems that power how brands run their businesses on Klaviyo. We move fast, ship in production, and hold a high bar for what \u0026quot;AI-native\u0026quot; actually means: systems that make real judgment calls, not demos.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Customer Agent team is one of the newest and most ambitious groups in that org, based in Boston and working in-office: we\u0026#39;re building a conversational AI system that lets brands serve their own customers at a scale no human support team could match. We\u0026#39;re still small enough that one engineer’s work visibly shapes how the whole platform evolves. We\u0026#39;re past the demo stage: the team ships changes against live customer traffic, measures quality with real evaluation frameworks, and treats reliability as a product feature, not an afterthought.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As Lead Engineer, you\u0026#39;ll set the technical and product direction for a core area of Customer Agent end to end, building a 0-to-1 agentic product with the speed and ownership of a startup, backed by the scale and resources of one of the most innovative tech companies on the East Coast, while staying hands-on with the hardest problems yourself. This is a lead role, with a wide footprint across our agentic product - from orchestration to governance - that grows based on where the product is when you join. We\u0026#39;re looking for an engineer who owns complex, ambiguous problems, who has built, scaled, and supported a production agentic system through everything that comes after the demo, and who up-levels the people, process, and technology around them.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You\u0026#39;ll Make an Impact:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Set the technical and product direction for a core area of Customer Agent, from architecture through production, and contribute to the direction of the platform overall.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take on the hardest technical problems in your area: orchestration, evaluation, guardrails, memory \u0026amp;amp; context, failure handling for non-deterministic systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write and ship code, review designs, and make the hard calls in your area when there’s no obvious right answer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define patterns that other engineers adopt, and mentor through design reviews rather than direct management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with product, design, data science, and go-to-market leaders to shape what gets built, not just how it’s built.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate emerging AI technologies and bring the ones worth betting on into production.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What We\u0026#39;re Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve built, scaled, and supported production agentic systems, not just prototyped them: real orchestration, evals, guardrails, and non-deterministic failure handling. You\u0026#39;ve owned your part of one through launch, incidents, and the operational reality after the demo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve learned the hard lessons that only come from running agents in production: securing them against misuse and abuse, and the operational scar tissue of keeping a non-deterministic system reliable as usage grows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve owned technical and product direction for a significant area before, not just your own component, and you can point to something you designed and championed that shipped and that other engineers built on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re hands-on: writing code, reviewing your own and others’ architecture decisions, and debugging production issues yourself, not delegating the hardest problems away.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your patterns and designs are reused by other engineers, and you\u0026#39;ve unblocked many others’ projects, not just your own.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You communicate complex technical trade-offs clearly across engineering and product audiences, and you can turn an undefined problem into a plan others rally behind.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Nice to Haves:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience working on a multi-tenant agent platform at production scale, where external customers configure their own agent behavior on shared infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building 0-to-1 products or working in startup environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record with production evaluation systems, AI observability, or human-in-the-loop workflows for LLM-powered products.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Boston, MA - In-Office Role\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$176,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$264,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7997130003?gh_jid=7997130003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5886773003,"location":{"name":"Boston, MA"},"metadata":null,"id":7997130003,"updated_at":"2026-10-30T08:37:33-04:00","requisition_id":"R-103029","title":"Lead Engineer, Applied AI (Customer Agent)","company_name":"Klaviyo","first_published":"2026-10-08T13:26:31-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Lead Engineer, Applied AI (Customer Agent)\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Our Engineering team builds the AI systems that power how brands run their businesses on Klaviyo. We move fast, ship in production, and hold a high bar for what \u0026quot;AI-native\u0026quot; actually means: systems that make real judgment calls, not demos.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Customer Agent team is one of the newest and most ambitious groups in that org, based in Boston and working in-office: we\u0026#39;re building a conversational AI system that lets brands serve their own customers at a scale no human support team could match. We\u0026#39;re still small enough that one engineer’s work visibly shapes how the whole platform evolves. We\u0026#39;re past the demo stage: the team ships changes against live customer traffic, measures quality with real evaluation frameworks, and treats reliability as a product feature, not an afterthought.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As Lead Engineer, you\u0026#39;ll set the technical and product direction for a core area of Customer Agent end to end, building a 0-to-1 agentic product with the speed and ownership of a startup, backed by the scale and resources of one of the most innovative tech companies on the East Coast, while staying hands-on with the hardest problems yourself. This is a lead role, with a wide footprint across our agentic product - from orchestration to governance - that grows based on where the product is when you join. We\u0026#39;re looking for an engineer who owns complex, ambiguous problems, who has built, scaled, and supported a production agentic system through everything that comes after the demo, and who up-levels the people, process, and technology around them.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You\u0026#39;ll Make an Impact:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Set the technical and product direction for a core area of Customer Agent, from architecture through production, and contribute to the direction of the platform overall.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take on the hardest technical problems in your area: orchestration, evaluation, guardrails, memory \u0026amp;amp; context, failure handling for non-deterministic systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write and ship code, review designs, and make the hard calls in your area when there’s no obvious right answer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define patterns that other engineers adopt, and mentor through design reviews rather than direct management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with product, design, data science, and go-to-market leaders to shape what gets built, not just how it’s built.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate emerging AI technologies and bring the ones worth betting on into production.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What We\u0026#39;re Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve built, scaled, and supported production agentic systems, not just prototyped them: real orchestration, evals, guardrails, and non-deterministic failure handling. You\u0026#39;ve owned your part of one through launch, incidents, and the operational reality after the demo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve learned the hard lessons that only come from running agents in production: securing them against misuse and abuse, and the operational scar tissue of keeping a non-deterministic system reliable as usage grows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve owned technical and product direction for a significant area before, not just your own component, and you can point to something you designed and championed that shipped and that other engineers built on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re hands-on: writing code, reviewing your own and others’ architecture decisions, and debugging production issues yourself, not delegating the hardest problems away.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your patterns and designs are reused by other engineers, and you\u0026#39;ve unblocked many others’ projects, not just your own.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You communicate complex technical trade-offs clearly across engineering and product audiences, and you can turn an undefined problem into a plan others rally behind.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Nice to Haves:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience working on a multi-tenant agent platform at production scale, where external customers configure their own agent behavior on shared infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building 0-to-1 products or working in startup environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record with production evaluation systems, AI observability, or human-in-the-loop workflows for LLM-powered products.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Boston, MA - In-Office Role\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;-\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$176,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$264,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8035339003?gh_jid=8035339003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5893451003,"location":{"name":"Denver, CO"},"metadata":null,"id":8035339003,"updated_at":"2026-10-30T08:38:30-04:00","requisition_id":"R-103089","title":"Lead, Global Services Strategy \u0026 Operations","company_name":"Klaviyo","first_published":"2026-10-16T08:12:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo is looking for a Global Services Operations Lead to join our Customer Experience Operations team. This role keeps the Global Services–comprised of Professional Services, Customer Education, and Onboarding–operating engine running day to day– managing the variety of projects, systems, and cross-functional initiatives that support resourcing, service delivery, and reporting for the services organization. You’ll partner closely with the Senior Manager of Professional Services Operations and stakeholders across Sales, Customer Success, Support, and Partners to execute operational initiatives, build and maintain the automations and processes the team relies on, and bring structure to ambiguous, cross-functional problems.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is an individual contributor role for someone who enjoys rolling up their sleeves: managing multiple concurrent projects, orchestrating enhancements or building hands-on in tools like Salesforce, Tableau, Snowflake, and driving process improvements without a team behind them. You’ll bring independent judgment to how you get things done.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;h4\u0026gt;Program \u0026amp;amp; Project Management\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Independently manage a portfolio of operational projects and initiatives for Global\u0026amp;nbsp; Services Strategy \u0026amp;amp; Operations, balancing multiple short- and mid-term priorities at once.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate ambiguous asks from stakeholders and cross-functional partners into clear project plans, timelines, and success criteria.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Keep initiatives on track by coordinating across Sales, Customer Success, Support, Partners, IT, and Product — flagging risks and proposing solutions before they become blockers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Process \u0026amp;amp; Systems Ownership\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build, document, and maintain the systems and automations that support services reporting, alerting, and workflow needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to streamline manual or error-prone processes and design more scalable, repeatable solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own documentation for operational processes so they’re auditable and easy to hand off or scale.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Reporting \u0026amp;amp; Insights\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support the development and upkeep of operational metrics and dashboards (e.g., attach rate, pipeline, resourcing, service delivery health) that inform PS Operations and leadership decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with analysts and stakeholders to ensure the data feeding these reports is accurate and timely.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Cross-Functional Collaboration\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Act as a go-to point of coordination for internal and external partners solving problems that span multiple functional areas.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evangelize new tools, processes, and ways of working across PS, Sales, and CS stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain relationships that create coordination across groups, both internal and external (e.g., implementation partners).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Who You Are:\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4–6 years of experience in professional services operations, program/project management, revenue operations, or a related operational role, ideally in a fast-paced SaaS or technology company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to independently manage multiple concurrent projects and shifting priorities, exercising sound judgment on how to drive results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with systems like Salesforce, Tableau, Google Sheets/Apps Script, Zapier, or similar automation and reporting tools. SQL experience is a plus.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and problem-solving skills–comfortable evaluating ambiguous situations and data to design creative, effective solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communicator who builds trust with stakeholders across functions and levels, from individual contributors to leaders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A builder’s mindset: energized by creating new approaches, processes, and tools rather than only maintaining existing ones.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Preferred Qualifications\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting a Professional Services, Customer Success, or Support organization specifically.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with professional services automation (PSA) tools and project management systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;PMP or other project/program management certification.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$120,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$180,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4046211003,"name":"Go-To-Market Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4061308003,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8035341003?gh_jid=8035341003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5893451003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":8035341003,"updated_at":"2026-10-30T08:38:30-04:00","requisition_id":"R-103089","title":"Lead, Global Services Strategy \u0026 Operations","company_name":"Klaviyo","first_published":"2026-10-16T08:12:39-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo is looking for a Global Services Operations Lead to join our Customer Experience Operations team. This role keeps the Global Services–comprised of Professional Services, Customer Education, and Onboarding–operating engine running day to day– managing the variety of projects, systems, and cross-functional initiatives that support resourcing, service delivery, and reporting for the services organization. You’ll partner closely with the Senior Manager of Professional Services Operations and stakeholders across Sales, Customer Success, Support, and Partners to execute operational initiatives, build and maintain the automations and processes the team relies on, and bring structure to ambiguous, cross-functional problems.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is an individual contributor role for someone who enjoys rolling up their sleeves: managing multiple concurrent projects, orchestrating enhancements or building hands-on in tools like Salesforce, Tableau, Snowflake, and driving process improvements without a team behind them. You’ll bring independent judgment to how you get things done.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;h4\u0026gt;Program \u0026amp;amp; Project Management\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Independently manage a portfolio of operational projects and initiatives for Global\u0026amp;nbsp; Services Strategy \u0026amp;amp; Operations, balancing multiple short- and mid-term priorities at once.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate ambiguous asks from stakeholders and cross-functional partners into clear project plans, timelines, and success criteria.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Keep initiatives on track by coordinating across Sales, Customer Success, Support, Partners, IT, and Product — flagging risks and proposing solutions before they become blockers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Process \u0026amp;amp; Systems Ownership\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build, document, and maintain the systems and automations that support services reporting, alerting, and workflow needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to streamline manual or error-prone processes and design more scalable, repeatable solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own documentation for operational processes so they’re auditable and easy to hand off or scale.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Reporting \u0026amp;amp; Insights\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support the development and upkeep of operational metrics and dashboards (e.g., attach rate, pipeline, resourcing, service delivery health) that inform PS Operations and leadership decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with analysts and stakeholders to ensure the data feeding these reports is accurate and timely.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Cross-Functional Collaboration\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Act as a go-to point of coordination for internal and external partners solving problems that span multiple functional areas.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evangelize new tools, processes, and ways of working across PS, Sales, and CS stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain relationships that create coordination across groups, both internal and external (e.g., implementation partners).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Who You Are:\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4–6 years of experience in professional services operations, program/project management, revenue operations, or a related operational role, ideally in a fast-paced SaaS or technology company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to independently manage multiple concurrent projects and shifting priorities, exercising sound judgment on how to drive results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with systems like Salesforce, Tableau, Google Sheets/Apps Script, Zapier, or similar automation and reporting tools. SQL experience is a plus.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and problem-solving skills–comfortable evaluating ambiguous situations and data to design creative, effective solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communicator who builds trust with stakeholders across functions and levels, from individual contributors to leaders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A builder’s mindset: energized by creating new approaches, processes, and tools rather than only maintaining existing ones.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Preferred Qualifications\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting a Professional Services, Customer Success, or Support organization specifically.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with professional services automation (PSA) tools and project management systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;PMP or other project/program management certification.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$120,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$180,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4046211003,"name":"Go-To-Market Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4061308003,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8035337003?gh_jid=8035337003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5893451003,"location":{"name":"Boston, MA"},"metadata":null,"id":8035337003,"updated_at":"2026-10-30T08:38:30-04:00","requisition_id":"R-103089","title":"Lead, Global Services Strategy \u0026 Operations","company_name":"Klaviyo","first_published":"2026-10-16T08:12:35-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo is looking for a Global Services Operations Lead to join our Customer Experience Operations team. This role keeps the Global Services–comprised of Professional Services, Customer Education, and Onboarding–operating engine running day to day– managing the variety of projects, systems, and cross-functional initiatives that support resourcing, service delivery, and reporting for the services organization. You’ll partner closely with the Senior Manager of Professional Services Operations and stakeholders across Sales, Customer Success, Support, and Partners to execute operational initiatives, build and maintain the automations and processes the team relies on, and bring structure to ambiguous, cross-functional problems.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is an individual contributor role for someone who enjoys rolling up their sleeves: managing multiple concurrent projects, orchestrating enhancements or building hands-on in tools like Salesforce, Tableau, Snowflake, and driving process improvements without a team behind them. You’ll bring independent judgment to how you get things done.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;h4\u0026gt;Program \u0026amp;amp; Project Management\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Independently manage a portfolio of operational projects and initiatives for Global\u0026amp;nbsp; Services Strategy \u0026amp;amp; Operations, balancing multiple short- and mid-term priorities at once.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate ambiguous asks from stakeholders and cross-functional partners into clear project plans, timelines, and success criteria.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Keep initiatives on track by coordinating across Sales, Customer Success, Support, Partners, IT, and Product — flagging risks and proposing solutions before they become blockers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Process \u0026amp;amp; Systems Ownership\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build, document, and maintain the systems and automations that support services reporting, alerting, and workflow needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to streamline manual or error-prone processes and design more scalable, repeatable solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own documentation for operational processes so they’re auditable and easy to hand off or scale.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Reporting \u0026amp;amp; Insights\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support the development and upkeep of operational metrics and dashboards (e.g., attach rate, pipeline, resourcing, service delivery health) that inform PS Operations and leadership decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with analysts and stakeholders to ensure the data feeding these reports is accurate and timely.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Cross-Functional Collaboration\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Act as a go-to point of coordination for internal and external partners solving problems that span multiple functional areas.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evangelize new tools, processes, and ways of working across PS, Sales, and CS stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain relationships that create coordination across groups, both internal and external (e.g., implementation partners).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Who You Are:\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4–6 years of experience in professional services operations, program/project management, revenue operations, or a related operational role, ideally in a fast-paced SaaS or technology company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to independently manage multiple concurrent projects and shifting priorities, exercising sound judgment on how to drive results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with systems like Salesforce, Tableau, Google Sheets/Apps Script, Zapier, or similar automation and reporting tools. SQL experience is a plus.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and problem-solving skills–comfortable evaluating ambiguous situations and data to design creative, effective solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communicator who builds trust with stakeholders across functions and levels, from individual contributors to leaders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A builder’s mindset: energized by creating new approaches, processes, and tools rather than only maintaining existing ones.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Preferred Qualifications\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting a Professional Services, Customer Success, or Support organization specifically.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with professional services automation (PSA) tools and project management systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;PMP or other project/program management certification.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$120,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$180,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4046211003,"name":"Go-To-Market Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4061308003,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8017124003?gh_jid=8017124003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":5895117003,"location":{"name":"Boston, MA"},"metadata":null,"id":8017124003,"updated_at":"2026-10-30T08:38:43-04:00","requisition_id":"R-103102","title":"Lead Integrations Engineer - G\u0026A Systems","company_name":"Klaviyo","first_published":"2026-10-26T17:52:00-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo is building an AI-first company—and that starts with how we support and scale our people.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a \u0026lt;strong\u0026gt;Senior\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;Integrations Engineer\u0026lt;/strong\u0026gt; to manage our integrations within our Finance Technology (G\u0026amp;amp;A FinTech) team. As an early leader in this space, you’ll reimagine how our Finance teams operate in an AI-first world by shaping our architecture, standards, and long-term vision.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll partner across all Finance functions - Accounting, Tax, Treasury, FP\u0026amp;amp;A, Procurement, and Internal Audit, as well as adjacent technology teams like Corporate IT, Data, and GTM Systems, to ensure our back‑office stack is reliable, well‑integrated, compliant, and ready for a public, AI‑forward SaaS business. We own the roadmap, health, and governance of platforms including our ERP and financial systems (e.g., NetSuite/Oracle), procure‑to‑pay (e.g.,Zip), revenue and billing systems, and related integrations and automation. This role is not just about using integration platforms but with an AI \u0026amp;amp; Automation mindset.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;What You’ll Be Doing\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;AI-First Finance Systems \u0026amp;amp; Architecture\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design \u0026amp;amp; Integrate using Workato supporting all\u0026amp;nbsp; business critical projects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support all business critical integrations resolving ME/QE and operational issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead SOX audits and drive it to closure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pursue other automation opportunities that elevate business productivity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reimagine core Finance workflows (accounting, procurement, deal desk approvals, revenue, ME/QE close cycle etc., ) through an AI-first lens, not just incremental automation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and build AI-powered workflows, copilots, and agents that automate and augment Finance processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable AI Use Cases (copilots, assistants, automated workflows) that drive faster execution and better decision-making for Finance teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with stakeholders to translate business problems into scalable AI \u0026amp;amp; Automation solutions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Driving an AI-First Operating Model\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify high-leverage opportunities to replace manual workflows with Automation and AI-native solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and track success metrics tied to efficiency gains, time savings, and operational effectiveness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Internal Audit, Security, Legal, and Global IT to ensure compliant and ethical AI deployment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration \u0026amp;amp; Enablement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Security, Global IT, and GTM Systems to align on shared infrastructure and standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable Finance teams by democratizing Workato and to leverage AI by building:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Reusable frameworks and workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Playbooks and training materials\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Help non-technical stakeholders confidently use and iterate Workato and other platform tools\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What Makes You a Great Fit\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Passion and Curiosity to experiment and reimagine Order to Cash, Procure to Pay and Record to Report workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum 5+ years of engineering or data engineering experience, with 2+ years building Workato, AI/ML or LLM-powered delivering tangible business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to set technical direction and build 0→1 systems with meaningful organizational impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience with but not limited to:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Workato or other comparable platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Python, SQL, and modern APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;LLM platforms (OpenAI, Claude, Gemini, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Designing AI-powered workflows, agents, or copilots\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrating to Finance Systems through Runlayer and MCPs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating with enterprise Financial SaaS systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing scalable systems, automation frameworks, and internal tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with sensitive data\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong ability to translate ambiguous business problems into scalable technical solutions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus Points\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with Financial systems - NetSuite, Zip, Avalara/Vertex, Zone Advanced Billing\u0026amp;nbsp; or equivalent systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with SOX \u0026amp;amp; ITGCs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with middleware automation platforms (e.g., n8n, Workato, Zapier)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in high-growth SaaS environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contributions to AI governance, internal AI platforms, or experimentation frameworks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why This Role Matters at Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a foundational role in defining how Klaviyo becomes an AI-first company from the inside out.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You won’t just be implementing AI you’ll be:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Shaping how Finance\u0026amp;nbsp; teams operate with AI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Defining standards for responsible, scalable internal AI systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building the blueprint for how AI is embedded across the business\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;If you’re excited about building from scratch, influencing across functions, and applying AI to core business workflows, this role offers a unique opportunity to have outsized impact.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$140,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$210,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8045184003?gh_jid=8045184003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":5895117003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":8045184003,"updated_at":"2026-10-30T08:38:43-04:00","requisition_id":"R-103102","title":"Lead Integrations Engineer - G\u0026A Systems","company_name":"Klaviyo","first_published":"2026-10-26T17:52:01-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo is building an AI-first company—and that starts with how we support and scale our people.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a \u0026lt;strong\u0026gt;Senior\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;Integrations Engineer\u0026lt;/strong\u0026gt; to manage our integrations within our Finance Technology (G\u0026amp;amp;A FinTech) team. As an early leader in this space, you’ll reimagine how our Finance teams operate in an AI-first world by shaping our architecture, standards, and long-term vision.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll partner across all Finance functions - Accounting, Tax, Treasury, FP\u0026amp;amp;A, Procurement, and Internal Audit, as well as adjacent technology teams like Corporate IT, Data, and GTM Systems, to ensure our back‑office stack is reliable, well‑integrated, compliant, and ready for a public, AI‑forward SaaS business. We own the roadmap, health, and governance of platforms including our ERP and financial systems (e.g., NetSuite/Oracle), procure‑to‑pay (e.g.,Zip), revenue and billing systems, and related integrations and automation. This role is not just about using integration platforms but with an AI \u0026amp;amp; Automation mindset.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;What You’ll Be Doing\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;AI-First Finance Systems \u0026amp;amp; Architecture\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design \u0026amp;amp; Integrate using Workato supporting all\u0026amp;nbsp; business critical projects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support all business critical integrations resolving ME/QE and operational issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead SOX audits and drive it to closure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pursue other automation opportunities that elevate business productivity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reimagine core Finance workflows (accounting, procurement, deal desk approvals, revenue, ME/QE close cycle etc., ) through an AI-first lens, not just incremental automation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and build AI-powered workflows, copilots, and agents that automate and augment Finance processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable AI Use Cases (copilots, assistants, automated workflows) that drive faster execution and better decision-making for Finance teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with stakeholders to translate business problems into scalable AI \u0026amp;amp; Automation solutions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Driving an AI-First Operating Model\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify high-leverage opportunities to replace manual workflows with Automation and AI-native solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and track success metrics tied to efficiency gains, time savings, and operational effectiveness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Internal Audit, Security, Legal, and Global IT to ensure compliant and ethical AI deployment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration \u0026amp;amp; Enablement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Security, Global IT, and GTM Systems to align on shared infrastructure and standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable Finance teams by democratizing Workato and to leverage AI by building:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Reusable frameworks and workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Playbooks and training materials\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Help non-technical stakeholders confidently use and iterate Workato and other platform tools\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What Makes You a Great Fit\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Passion and Curiosity to experiment and reimagine Order to Cash, Procure to Pay and Record to Report workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum 5+ years of engineering or data engineering experience, with 2+ years building Workato, AI/ML or LLM-powered delivering tangible business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to set technical direction and build 0→1 systems with meaningful organizational impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience with but not limited to:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Workato or other comparable platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Python, SQL, and modern APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;LLM platforms (OpenAI, Claude, Gemini, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Designing AI-powered workflows, agents, or copilots\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrating to Finance Systems through Runlayer and MCPs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating with enterprise Financial SaaS systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing scalable systems, automation frameworks, and internal tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with sensitive data\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong ability to translate ambiguous business problems into scalable technical solutions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus Points\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with Financial systems - NetSuite, Zip, Avalara/Vertex, Zone Advanced Billing\u0026amp;nbsp; or equivalent systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with SOX \u0026amp;amp; ITGCs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with middleware automation platforms (e.g., n8n, Workato, Zapier)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in high-growth SaaS environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contributions to AI governance, internal AI platforms, or experimentation frameworks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why This Role Matters at Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a foundational role in defining how Klaviyo becomes an AI-first company from the inside out.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You won’t just be implementing AI you’ll be:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Shaping how Finance\u0026amp;nbsp; teams operate with AI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Defining standards for responsible, scalable internal AI systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building the blueprint for how AI is embedded across the business\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;If you’re excited about building from scratch, influencing across functions, and applying AI to core business workflows, this role offers a unique opportunity to have outsized impact.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$140,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$210,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8040490003?gh_jid=8040490003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":5905989003,"location":{"name":"Boston, MA"},"metadata":null,"id":8040490003,"updated_at":"2026-10-30T14:48:55-04:00","requisition_id":"R-103147","title":"Lead IT Program Manager","company_name":"Klaviyo","first_published":"2026-10-30T14:48:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo\u0026#39;s Corporate IT team, part of Global Technology Solutions (GTS), provides technology systems, administration, and support to Klaviyos worldwide. Our goal is to give every Klaviyo a strong technology foundation to do great work. We solve problems with technology, embrace automation and AI, and support Klaviyo\u0026#39;s continued scalability in a rapidly evolving environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Corporate IT brings together IT Support (SearchBar), IT Systems, IT Network, and IT Strategy \u0026amp;amp; Operations. Our team works with modern DevOps practices and is moving toward configuration as code, infrastructure as code, and automating everything it can. The IT Strategy \u0026amp;amp; Operations team develops and refines our work management systems, drives organizational change, coordinates cross-functional programs, and aligns Corporate IT initiatives with the broader GTS vision, working closely with every Corporate IT team, Information Security, and the broader Klaviyo organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Lead IT Program Manager, you will be the operational backbone of Corporate IT. You will deliver our largest cross-functional initiatives, own how we plan and prioritize our portfolio, run our OKR process, and make the team run better through consistent Agile practices, continuous process improvement, and strong vendor management. You are AI-first in how you work: you use AI every day to move faster and help the teams around you do the same. You will report to the Director of Corporate IT and partner with IT leaders, Engineering, Security, Finance, Procurement, Legal, and Business Operations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll have an impact\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Lead our largest strategic initiatives\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own end-to-end delivery of key, large-scale, cross-functional programs across IT Support, IT Systems, and IT Network: scope, plan, coordinate supporting teams, track progress, and adjust schedule and resourcing to meet business objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with IT Systems on programs that use DevOps practices such as infrastructure as code and automation, understanding the concepts well enough to plan realistically, spot risks, and represent the work to leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform risk analysis, build contingency plans, and proactively raise critical issues so leaders can make timely prioritization and trade-off decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish success metrics for each program and report on adoption, delivery, and business impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead vendor evaluation and selection: gather requirements, run RFI/RFP processes, define scoring criteria, coordinate demos and proofs of concept, and make build-vs-buy recommendations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Procurement, Accounting, Security and Legal to manage program budgets and contingencies.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Own OKRs and contribute to IT strategy\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Director of Corporate IT to establish quarterly objectives and key results (OKRs) for Corporate IT, aligned with GTS and company goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run the quarterly OKR cadence: drafting and alignment with team leads, regular check-ins, scoring, and retrospectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track and report progress on OKRs to Corporate IT and GTS leadership, highlighting what is on track, at risk, and needs a decision.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support strategic planning, including roadmaps, annual and quarterly planning cycles, and leadership and cross-functional communications.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Own and optimize the IT portfolio\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with IT leadership to manage and influence the backlog: project selection, intake, prioritization, and a healthy pipeline of future work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead and grow the portfolio structure in Linear so every project traces back to an OKR or strategic opportunity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead capacity planning across Corporate IT and analyze trends across projects, tying work back to goals.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Mature Agile practices and Drive process improvements\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own Agile ways of working across Corporate IT: define and align practices for planning, sprint and Kanban cadences, estimation, backlog refinement, retrospectives, and definition of done.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach teams and leads on Agile principles, tailoring practices to each team\u0026#39;s type of work (project, operations, and support) rather than imposing one model.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help drive our migration from Jira to Linear, and configure and evolve workflows, views, and metrics (velocity, cycle time, throughput) so teams and leaders have a consistent, trustworthy view of work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead improvement initiatives from idea to adoption, including documentation, change management, and measuring results.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Lead with AI\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Use AI daily to run programs: drafting plans and status reports, synthesizing meetings and decisions, analyzing portfolio and OKR data, and surfacing risks earlier.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build AI-assisted and automated workflows for program operations, such as automated status reporting, backlog hygiene, intake triage, and OKR tracking, to remove manual work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion AI adoption across Corporate IT processes: identify high-value use cases, pilot them with teams, and share playbooks for what works.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Model responsible use of AI, including privacy, security, and human-in-the-loop review.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What we\u0026#39;re looking for\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of experience in program or project management, operational leadership, or strategic consulting, ideally in IT, infrastructure, or technical environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven, hands-on experience implementing and coaching Agile practices (Scrum, Kanban) across multiple teams, with the judgment to adapt them pragmatically to different kinds of work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience establishing, running, and reporting on OKRs or a similar goal-setting framework with senior leaders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of leading process improvement: diagnosing inefficiencies, redesigning workflows, and driving adoption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience scoping, planning, and delivering large, multi-team technical programs, including programs with budgets over $1M and close work with finance and procurement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working understanding of DevOps and CI/CD concepts (such as infrastructure as code and automated deployments) and how they shape planning and delivery. Hands-on experience is not required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading vendor evaluations and RFP processes, through contract and performance management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI-native way of working: you use AI tools (LLM assistants, AI search, agents) every day and can show concrete examples of how they changed how you plan, communicate, and deliver.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building AI-assisted workflows or automations (for example, prompts, agents, or low-code automation) to remove manual work for yourself and your teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communicator who balances persuasiveness with active listening, and can tailor messaging from engineers to executives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable with ambiguity: you can lead cross-functional work with loosely defined plans and objectives, shift priorities, and bring others along.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong hands-on experience with a modern Agile work management tool (Linear, Jira, or similar). Linear experience is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;PMP, Agile (PMI-ACP, CSM, SAFe), or Lean/process improvement certification.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with enterprise SaaS ecosystems (Okta, Slack, Workday, Jamf), network programs, or security and compliance programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with low-code automation or workflow tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience mentoring or informally leading other project managers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$132,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$198,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8048082003?gh_jid=8048082003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5909652003,"location":{"name":"Boston, MA"},"metadata":null,"id":8048082003,"updated_at":"2026-10-30T08:39:50-04:00","requisition_id":"R-103166","title":"Lead Product Data Scientist, Agents","company_name":"Klaviyo","first_published":"2026-10-30T07:44:42-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Lead Product Data Scientist, Agents\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo\u0026#39;s Product Data Science team plays a critical role in shaping how we understand, measure, and improve product and business performance. We partner closely with Product, Engineering, Finance, and Go-to-Market teams to turn complex data into actionable insights that inform product strategy, customer experience, and long-term growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Klaviyo continues to expand its AI-powered capabilities, intelligent agents are becoming central to how businesses engage with their customers. Composer, Klaviyo\u0026#39;s AI marketing agent, helps marketers analyze, build, and execute their marketing strategies, while Customer Agent enables brands to engage shoppers and answer questions across channels including chat, email, SMS, and WhatsApp.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;These products are evolving rapidly, creating new opportunities and challenges in understanding agent performance, measuring customer value, and connecting AI-driven experiences to meaningful business outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our team takes an AI-first approach to data science, leveraging emerging technologies and agentic tools to accelerate analytical workflows, improve decision-making, and focus our efforts on the complex questions that matter most to customers and the business.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Lead Product Data Scientist, Agents to own and advance Klaviyo\u0026#39;s measurement and data science strategy across Composer and Customer Agent, combining deep technical expertise with strong product and business judgment to influence some of our most important AI investments.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a highly visible, hands-on technical leadership role at the intersection of data science, AI product development, and business strategy. You\u0026#39;ll define how we measure the adoption, engagement, quality, cost, and business impact of our AI agents, establishing the analytical foundations that help teams understand what creates meaningful customer value.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This isn\u0026#39;t just about building dashboards or tracking traditional product metrics. We\u0026#39;re looking for someone who can tackle emerging measurement challenges, develop rigorous approaches to evaluating agent performance, and determine whether AI-powered experiences are genuinely improving customer outcomes. You\u0026#39;ll combine experimentation, causal inference, and advanced analytics to help leaders make informed decisions in an environment where established measurement frameworks are still evolving.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll partner closely with Product, Engineering, Finance, and executive leadership to shape product strategy, evaluate pricing and monetization opportunities, and translate complex analytical findings into actionable recommendations. You\u0026#39;ll also help define the technical direction of agent analytics at Klaviyo, mentor other data scientists, and establish the shared metrics, methodologies, and data foundations that enable teams to make confident, data-driven decisions.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You\u0026#39;ll Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own agent measurement end to end\u0026lt;/strong\u0026gt; across Composer and Customer Agent, developing comprehensive measurement frameworks that connect adoption, engagement, agent performance, customer value, and revenue impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Define what successful agent performance looks like\u0026lt;/strong\u0026gt; by partnering with Product and Engineering to establish meaningful measures of agent effectiveness, task completion, customer outcomes, failure rates, and the trade-offs between quality, cost, and business value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build scalable agent evaluation frameworks\u0026lt;/strong\u0026gt; by combining conversation data, agent traces, tool-call outcomes, human evaluation, and LLM-based classification to assess quality, identify failure patterns, and understand how changes to models and agent behavior influence product performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Measure causal impact and incremental value\u0026lt;/strong\u0026gt; through experimentation and advanced statistical methods, including quasi-experimental approaches such as difference-in-differences, matched comparisons, staged rollouts, and synthetic controls, to determine how AI agents influence customer behavior, retention, and revenue.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Connect agent performance to business strategy\u0026lt;/strong\u0026gt; by partnering with Finance and Product teams to evaluate usage-based pricing, packaging, credit economics, model costs, conversion, and the financial implications of product investments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Establish trusted metrics and analytical standards\u0026lt;/strong\u0026gt; by defining consistent measurement methodologies, governed data models, and evaluation practices that enable teams to make informed decisions as AI products and underlying technologies evolve.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead with an AI-first approach to analytics\u0026lt;/strong\u0026gt;, leveraging coding agents, LLMs, and emerging tools to accelerate SQL development, data modeling, dashboard creation, conversation classification, and analytical workflows while maintaining rigorous validation and quality standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build scalable, self-service analytics capabilities\u0026lt;/strong\u0026gt; that empower product managers and cross-functional stakeholders to independently explore agent performance, evaluate customer outcomes, and identify opportunities for improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partner with Engineering and Analytics Engineering\u0026lt;/strong\u0026gt; to develop reliable instrumentation, data pipelines, and dbt models that capture agent interactions, support robust evaluation, and maintain data quality as new capabilities are introduced.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead the technical direction of agent analytics\u0026lt;/strong\u0026gt;, reviewing analytical approaches, mentoring other data scientists, establishing best practices, and raising the bar for statistical rigor, measurement quality, and AI-native ways of working.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Influence product and executive decisions\u0026lt;/strong\u0026gt; by translating complex analytical findings into clear, actionable recommendations, aligning cross-functional stakeholders on meaningful metrics, and communicating uncertainty and trade-offs effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Shape the future of AI product measurement\u0026lt;/strong\u0026gt; by continuously evaluating emerging methodologies, challenging existing assumptions, and prioritizing the analytical questions that matter most as Klaviyo\u0026#39;s agents and AI strategy evolve.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have 10+ years of experience in data science, product analytics, applied statistics, or a related quantitative discipline, including recent hands-on experience measuring AI, machine learning, or LLM-powered products in production.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You bring deep expertise in product measurement, experimentation, statistical modeling, and causal inference, with the ability to select and defend rigorous analytical approaches when traditional randomized experiments aren\u0026#39;t feasible.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience evaluating AI systems in production, including designing evaluation frameworks, analyzing agent interactions or conversations, leveraging human labeling or LLM-as-judge methodologies, and understanding how model, prompt, and tool changes influence product outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re highly proficient in SQL and Python or R, with experience developing production-quality analytical solutions and familiarity with dbt and modern analytics engineering practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You take an AI-first approach to your work, actively leveraging coding agents, LLMs, and emerging tools to accelerate analytical workflows while understanding their limitations and ensuring the accuracy and reliability of their outputs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve demonstrated technical leadership by setting direction on complex analytical initiatives, mentoring other data scientists, reviewing methodologies, and influencing technical standards across teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You combine statistical rigor with strong product and business intuition, understanding how customer engagement, AI product performance, usage-based pricing, and unit economics translate into meaningful customer and business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re comfortable tackling ambiguous, emerging problems where established metrics or methodologies may not yet exist, and can develop practical frameworks that balance analytical rigor with business needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a track record of influencing senior stakeholders, aligning cross-functional teams around shared definitions and priorities, and translating complex findings into clear recommendations for technical and non-technical audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re a compelling communicator who can explain sophisticated analytical concepts, challenge assumptions constructively, and communicate uncertainty and trade-offs with confidence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You thrive in fast-moving product environments, adapt quickly as priorities evolve, and know how to balance analytical depth with the urgency and iteration required to build and improve AI-powered products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a degree in Statistics, Mathematics, Computer Science, Economics, Finance, Engineering, or another quantitative discipline, or an MBA with a quantitative emphasis. Equivalent hands-on experience in applied data science is equally valued.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience measuring and optimizing AI agents, conversational AI, or LLM-powered products in a high-growth B2B SaaS or product-focused technology company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with agent observability and evaluation platforms such as Braintrust, LangSmith, or Arize, including working with agent traces, tool-call data, and evaluation pipelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with usage-based or consumption-based pricing, credit models, AI infrastructure costs, or LLM unit economics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building governed metrics, semantic layers, metric trees, or standardized measurement frameworks used across multiple product teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience applying classification, clustering, or other advanced analytical methods to large volumes of unstructured text, customer conversations, or agent interactions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience developing internal AI agents or AI-powered analytics tools that improve team productivity and decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with marketing attribution, incremental measurement, or evaluating the impact of AI-driven customer engagement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in marketing technology, ecommerce, CRM, customer-service software, or other data-driven SaaS products.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Why This Role Matters\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;AI agents are central to Klaviyo\u0026#39;s product strategy and the future of how businesses engage with their customers. As Composer and Customer Agent become increasingly sophisticated, understanding whether these products are delivering meaningful value, how effectively they perform, and where to invest next will be critical to their long-term success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll help establish how Klaviyo measures the effectiveness and business impact of AI agents, developing the frameworks, methodologies, and analytical foundations that inform some of our most important product, pricing, and investment decisions. Your work will directly influence how we improve agent quality, understand customer outcomes, and connect AI innovation to measurable business value.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is an opportunity to combine deep technical ownership with meaningful strategic influence, working alongside a highly collaborative, AI-first data science team to solve emerging measurement challenges and shape how Klaviyo builds, evaluates, and scales its next generation of intelligent products.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$172,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$258,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4007869003,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8048080003?gh_jid=8048080003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5909650003,"location":{"name":"Boston, MA"},"metadata":null,"id":8048080003,"updated_at":"2026-10-30T08:39:44-04:00","requisition_id":"R-103165","title":"Lead Product Data Scientist, Forecasting","company_name":"Klaviyo","first_published":"2026-10-30T07:47:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Lead Product Data Scientist, Forecasting\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo\u0026#39;s Product Data Science team plays a critical role in shaping how we understand, measure, and improve business performance. We partner closely with Product, Engineering, Finance, and Go-to-Market teams to turn complex data into actionable insights that inform product strategy, financial planning, and long-term growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Klaviyo continues to scale its platform, expand its product portfolio, and introduce new AI-powered capabilities, the ability to accurately forecast business outcomes and understand the drivers behind them has never been more important.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our team combines rigorous statistical modeling, advanced analytics, and deep business understanding to help leaders make better decisions. We believe data science should be embedded in the product development lifecycle, influencing strategic investments, identifying opportunities, and enabling teams to move quickly and confidently.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Lead Product Data Scientist, Forecasting to own and advance Klaviyo\u0026#39;s forecasting capabilities, combining deep technical expertise with strong business judgment to influence some of our most important product and strategic decisions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a highly visible, hands-on technical leadership role at the intersection of data science, product strategy, and business performance. You\u0026#39;ll lead the development of sophisticated revenue forecasting models, establish rigorous evaluation standards, and help the organization better understand how customer behavior, product investments, pricing decisions, and market dynamics influence business outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This isn\u0026#39;t just about building accurate models or reporting on historical trends. We\u0026#39;re looking for someone who can connect advanced statistical methods to real business questions, challenge assumptions, investigate unexpected outcomes, and translate complex findings into clear recommendations that shape decisions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll work closely with Product, Finance, Engineering, and Go-to-Market leadership to build scalable forecasting systems and self-service analytical capabilities. You\u0026#39;ll also help define the technical direction of forecasting at Klaviyo, mentor other data scientists, and establish the methodologies and standards that make forecasting a trusted, repeatable practice across the company.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You\u0026#39;ll Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own revenue forecasting end to end\u0026lt;/strong\u0026gt;, from problem framing and data preparation through model development, evaluation, deployment, and ongoing monitoring, ensuring forecasts serve as trusted inputs to business planning and product decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build sophisticated forecasting models\u0026lt;/strong\u0026gt; across multiple time horizons and levels of granularity, leveraging hierarchical forecasting, probabilistic and Bayesian methods, classical time series techniques, machine learning, and emerging time series foundation models.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Establish forecasting standards and governance\u0026lt;/strong\u0026gt; by defining how the organization measures accuracy, bias, calibration, and uncertainty, creating consistent and rigorous approaches to model evaluation and performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead the technical direction of forecasting\u0026lt;/strong\u0026gt;, evaluating modeling approaches, reviewing technical designs, mentoring other data scientists, and raising the bar for statistical methodology, code quality, and analytical rigor.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Connect forecasting to business strategy\u0026lt;/strong\u0026gt; by partnering with Product, Finance, Engineering, and Go-to-Market teams to support scenario planning, evaluate strategic investments, and translate ambiguous business questions into actionable analytical plans.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Uncover drivers of customer and product performance\u0026lt;/strong\u0026gt; through advanced statistical research, including mixed effects models, clustering, time series analysis, and other techniques that reveal meaningful patterns and inform product strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead root cause investigations\u0026lt;/strong\u0026gt; when actual business performance diverges from forecasts, identifying whether changes stem from data quality, model limitations, customer behavior, product or pricing decisions, or external factors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build scalable root cause analysis frameworks\u0026lt;/strong\u0026gt; through repeatable methodologies, templates, and dashboards, enabling other data scientists and business stakeholders to investigate performance consistently and efficiently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Develop self-service forecasting and analytics capabilities\u0026lt;/strong\u0026gt; that empower product managers and cross-functional leaders to explore business trends, evaluate scenarios, and make informed decisions independently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partner with Data Engineering\u0026lt;/strong\u0026gt; to build reliable data pipelines and dbt models that provide clean, well-structured, and trustworthy data for forecasting and downstream analysis.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Evaluate emerging AI and forecasting technologies\u0026lt;/strong\u0026gt;, identifying opportunities to leverage new modeling techniques, time series foundation models, and AI-powered tools to improve accuracy, efficiency, and decision support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Influence decisions across the organization\u0026lt;/strong\u0026gt; by communicating complex statistical findings and business implications clearly and persuasively to stakeholders ranging from individual contributors to executive leadership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have 10+ years of experience in data science, product analytics, applied statistics, or a related quantitative discipline, including significant hands-on experience building and deploying forecasting solutions in production.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You bring deep expertise in time series forecasting, statistical modeling, and model evaluation, with experience applying methods such as hierarchical forecasting, probabilistic or Bayesian approaches, and machine learning to complex business problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re highly proficient in SQL and Python or R, with experience developing production-quality analytical solutions and familiarity with dbt and modern analytics engineering practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve demonstrated technical leadership by setting direction on complex projects, mentoring other data scientists, reviewing modeling approaches, and influencing technical standards across teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You combine statistical rigor with strong business intuition and understand how product development, customer behavior, pricing, and strategic investments translate into measurable financial and business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re comfortable owning complex analytical problems from initial exploration through production deployment, ongoing monitoring, and continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You can translate ambiguous business questions into well-defined analytical approaches, establish meaningful success metrics, and deliver actionable recommendations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re a compelling communicator who can explain sophisticated statistical concepts and modeling tradeoffs to both technical and non-technical audiences, including senior executives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You thrive in cross-functional environments and enjoy partnering with Product, Finance, Engineering, and business leaders to influence strategic decisions and improve customer outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re comfortable operating in ambiguity, move with urgency, and know how to balance analytical rigor with the speed and iteration required in a high-growth product environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You bring an AI-first mindset, with curiosity and familiarity around emerging technologies such as time series foundation models, LLMs, and agentic tools that can improve forecasting, analytical workflows, and decision support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a degree in Statistics, Mathematics, Computer Science, Economics, Finance, Engineering, or another quantitative discipline, or an MBA with a quantitative emphasis. Equivalent hands-on experience in applied forecasting or statistical modeling is equally valued.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience building and scaling forecasting capabilities in a high-growth B2B SaaS or product-focused technology company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with revenue forecasting, financial modeling, scenario planning, or business performance analysis in a subscription-based business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with cloud data platforms, distributed processing systems, and modern data engineering infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience applying advanced statistical methods, including mixed effects models, clustering, and probabilistic modeling, to understand customer behavior and product performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building self-service analytics tools, dashboards, or forecasting platforms used by cross-functional business stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on exposure to emerging time series foundation models, LLMs, or agentic AI applications for forecasting and decision support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience establishing forecasting governance, model evaluation frameworks, or standardized root cause analysis practices across an organization.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Why This Role Matters\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Forecasting is fundamental to how Klaviyo evaluates business performance, makes strategic investments, and plans for the future. As our business and product portfolio become more sophisticated, the ability to understand not just what is happening, but what is likely to happen next and why, is increasingly important.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll help establish forecasting as a core organizational capability, shaping the models, methodologies, and analytical standards that inform critical product and business decisions. Your work will directly influence how leaders evaluate growth opportunities, understand customer behavior, measure the impact of product investments, and respond to changing business conditions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is an opportunity to combine deep technical ownership with meaningful strategic influence, working alongside a highly collaborative data science team to build scalable capabilities that have a lasting impact on Klaviyo\u0026#39;s growth and decision-making.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$172,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$258,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4007869003,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7728815003?gh_jid=7728815003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5762643003,"location":{"name":"Boston, MA"},"metadata":null,"id":7728815003,"updated_at":"2026-10-31T03:48:30-04:00","requisition_id":"R-102620","title":"Lead Product Manager, Core Data","company_name":"Klaviyo","first_published":"2026-06-11T17:35:17-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a highly technical Lead Product Manager to set the vision, strategy, and execution for our Data Ingestion Platform. This is a platform PM role, ideal for someone who operates comfortably at the intersection of deep architectural discussions and long-range product strategy — with a track record of driving measurable outcomes across complex, distributed systems.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will define the vision and roadmap for how large volumes of data from diverse sources are ingested, transformed, and made reliable within Klaviyo’s core systems. You’ll work closely with engineering, integration teams, and downstream stakeholders to modernize legacy pipelines and build a scalable, unified ingestion framework. At the Lead level, you’re not only executing the roadmap — you’re setting the direction, influencing engineering leadership, and driving org-wide alignment on data platform strategy. \u0026lt;strong\u0026gt;Please note this role requires 5 \u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;days/week in our Boston office.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why This Role Matters\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Data is foundational to everything Klaviyo delivers. This role sits at the heart of how that data\u0026amp;nbsp;enters and powers the platform. You’ll shape the architecture that enables reliable, scalable data\u0026amp;nbsp;ingestion for years to come — driving platform health, reducing complexity, and unlocking\u0026amp;nbsp;innovation across the company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re energized by building structure where it doesn’t yet exist, modernizing complex\u0026amp;nbsp;systems, and operating at the intersection of data architecture and product strategy, this is a\u0026amp;nbsp;high-impact opportunity to define a critical platform capability at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Set the Vision: \u0026lt;/strong\u0026gt;Define the long-term mission, charter, and ownership boundaries for a newly formed team — establishing clarity where ambiguity currently exists.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own the Roadmap: \u0026lt;/strong\u0026gt;Develop and maintain a coherent, high-impact roadmap that balances foundational investments with active initiatives; refine prioritization and sequencing across concurrent projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive Ingestion Strategy: \u0026lt;/strong\u0026gt;Define the strategy for ingesting large volumes of data from numerous sources; think holistically about data movement, transformation, and reliability at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partner with Engineering: \u0026lt;/strong\u0026gt;Partner with engineering to design ingestion systems that are scalable, resilient, and maintainable; navigate tradeoffs across performance, latency, cost, and reliability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Accelerate with AI: \u0026lt;/strong\u0026gt;Institutionalize AI and automation as force multipliers — identify opportunities to reduce toil, improve pipeline observability, and accelerate the roadmap through intelligent tooling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Deliver Measurable Outcomes: \u0026lt;/strong\u0026gt;Establish instrumentation and success metrics (e.g., ingestion reliability, pipeline latency, data freshness, change failure rate) to validate impact and adjust priorities based on outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Champion Quality \u0026amp;amp; Reliability: \u0026lt;/strong\u0026gt;Drive improvements in observability, monitoring, and operational excellence for ingestion systems; partner with SRE and platform teams to ensure reliability is built into every component.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Scale for the Future: \u0026lt;/strong\u0026gt;Identify and drive architectural simplifications that improve platform health over time; guide tooling choices that will keep the data ingestion platform sustainable and scalable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build for Collaboration: \u0026lt;/strong\u0026gt;Create transparency and open feedback loops with engineers, engineering managers, and senior leadership to ensure alignment and adoption of platform direction.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Bring\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Builder: \u0026lt;/strong\u0026gt;Proven experience as a Lead or Senior Platform Product Manager in data infrastructure, distributed systems, or developer platform environments — with a track record of driving velocity and reliability at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data Infrastructure Depth: \u0026lt;/strong\u0026gt;Deep understanding of data architecture and large-scale systems; experience with event-driven systems, high-volume ingestion pipelines, or complex data movement patterns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Fluency: \u0026lt;/strong\u0026gt;Comfort engaging in highly technical discussions around pipelines, infrastructure, and system evolution; ability to operate at both strategic and highly detailed technical levels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI-Forward Mindset: \u0026lt;/strong\u0026gt;Understanding of the transformative potential of AI in platform engineering; ability to separate hype from practical value and drive adoption of AI-forward practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Metrics-Oriented: \u0026lt;/strong\u0026gt;Fluency in measuring success via engineering productivity, quality, and reliability metrics; data-driven approach to prioritization and investment decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Influential Collaborator: \u0026lt;/strong\u0026gt;Proven ability to define structure and clarity in ambiguous, newly forming teams; skilled at stakeholder management across multiple technical organizations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Bias for Action: \u0026lt;/strong\u0026gt;Thrives in fast-moving environments; balances short-term wins with long-term strategy and biases toward automation, simplicity, and self- service solutions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What Success Looks Like\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Engineering teams feel they can deliver data-dependent features faster, safer, and with higher confidence than ever before.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The data ingestion platform is recognized internally as reliable, observable, and a competitive advantage for product teams building on top of Klaviyo’s core data objects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pipeline reliability improves, incidents decrease, and data freshness and quality metrics trend in the right direction — even as ingestion volume grows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The roadmap and platform strategy are clear, measurable, and directly tied to Klaviyo’s ability to deliver customer value quickly and reliably.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI and automation reduce operational toil, with measurable gains in engineering productivity across ingestion workflows.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$168,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$252,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4007869003,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4061308003,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":4123824003},{"id":4117753003,"name":"Palo Alto","location":"Palo Alto, California, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7997470003?gh_jid=7997470003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5886394003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":7997470003,"updated_at":"2026-10-30T08:37:55-04:00","requisition_id":"R-103057","title":"Lead, Public Relations","company_name":"Klaviyo","first_published":"2026-09-17T13:42:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the team and role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Public Relations Lead who\u0026#39;s always plugged into what\u0026#39;s trending. Someone who knows which brand\u0026#39;s marketing is having a moment, which campaign just went viral, and what CMOs are talking about right now. And already thinking about how to insert Klaviyo into that conversation. You\u0026#39;ll tell that story to brand marketers, CMOs, and the customers we serve. You\u0026#39;ll be responsible for building out our biggest research moments including Black Friday/Cyber Monday and quarterly reports on the trends marketers care about most. This is a role for someone who\u0026#39;s fully entrenched in what good marketing looks like, quick to newsjack a great campaign, and driven to build the story so our customers see the role Klaviyo can play in it too.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Run the press office day-to-day in partnership with our PR agencies, proactively pitching stories, securing high-impact coverage, and building relationships with reporters and influencers across marketing, retail, and commerce.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Keep a close pulse on marketing, commerce, and the broader news cycle — know what\u0026#39;s trending, move fast to newsjack the moments worth jumping on, and draft exec statements and comments that can go out same-day.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;I\u0026lt;/strong\u0026gt;dentify and secure speaker opportunities at key events and award opportunities to amplify Klaviyo’s thought leaders.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive thought leadership programs for our CMO and other key executives, developing compelling points of view and identifying opportunities to build their presence in market\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Customer Marketing to find the customers with the most compelling stories for press.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own our thought leadership research arm, the stake-in-the-ground research that fuels our storytelling, from shaping our BFCM story each year to planning what research we\u0026#39;ll publish every quarter.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring the creative energy to our biggest moments like K:BOS and K:LDN: get press to the event, organize panelists, and build the brand story around it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use and build AI tools to automate and speed up the team\u0026#39;s workflows\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A genuine, active interest in marketing and culture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep relationships with reporters covering marketing, retail, and commerce, and familiarity with emerging channels and influencers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience running a press office and moving fast — comfortable making the call on what\u0026#39;s newsworthy without waiting for direction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent writing skills, with the ability to turn research and trends into sharp, pitchable narratives and exec talking points.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience partnering with executives on thought leadership — shaping their point of view and building their presence in market.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable using AI tools to move faster, with a collaborative, self-starter mindset who can run with ideas and execute.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Education and Experience:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field, or equivalent practical experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;8+ years of relevant experience in public relations, communications, media relations, or a related field, including experience in-house and/or at an agency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting marketing, retail, ecommerce, technology, or other relevant consumer-facing industries preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience running media relations programs, securing earned media coverage, and developing thought leadership and research-driven communications\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$132,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$198,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005184003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7996253003?gh_jid=7996253003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5886394003,"location":{"name":"Boston, MA"},"metadata":null,"id":7996253003,"updated_at":"2026-10-30T08:37:55-04:00","requisition_id":"R-103057","title":"Lead, Public Relations","company_name":"Klaviyo","first_published":"2026-09-17T13:42:43-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the team and role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Public Relations Lead who\u0026#39;s always plugged into what\u0026#39;s trending. Someone who knows which brand\u0026#39;s marketing is having a moment, which campaign just went viral, and what CMOs are talking about right now. And already thinking about how to insert Klaviyo into that conversation. You\u0026#39;ll tell that story to brand marketers, CMOs, and the customers we serve. You\u0026#39;ll be responsible for building out our biggest research moments including Black Friday/Cyber Monday and quarterly reports on the trends marketers care about most. This is a role for someone who\u0026#39;s fully entrenched in what good marketing looks like, quick to newsjack a great campaign, and driven to build the story so our customers see the role Klaviyo can play in it too.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Run the press office day-to-day in partnership with our PR agencies, proactively pitching stories, securing high-impact coverage, and building relationships with reporters and influencers across marketing, retail, and commerce.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Keep a close pulse on marketing, commerce, and the broader news cycle — know what\u0026#39;s trending, move fast to newsjack the moments worth jumping on, and draft exec statements and comments that can go out same-day.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;I\u0026lt;/strong\u0026gt;dentify and secure speaker opportunities at key events and award opportunities to amplify Klaviyo’s thought leaders.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive thought leadership programs for our CMO and other key executives, developing compelling points of view and identifying opportunities to build their presence in market\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Customer Marketing to find the customers with the most compelling stories for press.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own our thought leadership research arm, the stake-in-the-ground research that fuels our storytelling, from shaping our BFCM story each year to planning what research we\u0026#39;ll publish every quarter.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring the creative energy to our biggest moments like K:BOS and K:LDN: get press to the event, organize panelists, and build the brand story around it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use and build AI tools to automate and speed up the team\u0026#39;s workflows\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A genuine, active interest in marketing and culture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep relationships with reporters covering marketing, retail, and commerce, and familiarity with emerging channels and influencers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience running a press office and moving fast — comfortable making the call on what\u0026#39;s newsworthy without waiting for direction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent writing skills, with the ability to turn research and trends into sharp, pitchable narratives and exec talking points.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience partnering with executives on thought leadership — shaping their point of view and building their presence in market.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable using AI tools to move faster, with a collaborative, self-starter mindset who can run with ideas and execute.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Education and Experience:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field, or equivalent practical experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;8+ years of relevant experience in public relations, communications, media relations, or a related field, including experience in-house and/or at an agency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting marketing, retail, ecommerce, technology, or other relevant consumer-facing industries preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience running media relations programs, securing earned media coverage, and developing thought leadership and research-driven communications\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$132,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$198,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005184003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8000325003?gh_jid=8000325003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5886774003,"location":{"name":"Denver, CO"},"metadata":null,"id":8000325003,"updated_at":"2026-10-30T08:37:44-04:00","requisition_id":"R-103039","title":"Lead Security Compliance Engineer","company_name":"Klaviyo","first_published":"2026-09-22T11:09:19-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Klaviyo, we\u0026#39;re on a mission to empower creators to own their destiny. Our AI-first B2C CRM platform empowers 176,000+ brands in 80+ countries to cultivate relationships with hundreds of millions of consumers. We love solving hard problems and look for people who specialize in certain areas while being passionate about building, owning, and scaling solutions end-to-end, overcoming any obstacle in their way. We are a team of ambitious, customer-obsessed peers who are insatiably curious and meticulous in our craft. We push each other to grow beyond our comfort zone, learn new things, and work hard to ensure each day is better than the last.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Lead Security Trust \u0026amp;amp; Compliance Engineer at Klaviyo, you\u0026#39;ll be the primary owner of two or more of our Trust \u0026amp;amp; Compliance programs — compliance operations \u0026amp;amp; audits, continuous control monitoring, security policies \u0026amp;amp; standards, security education \u0026amp;amp; awareness, and customer trust operations among them. You\u0026#39;ll set the strategy for the programs you own, run our audits end to end, engineer the controls and evidence pipelines that make them sustainable, and raise the technical bar for the practitioners around you. You won\u0026#39;t have direct reports, but you will tactically lead the team on your programs: delegating work, setting teammates up to succeed, and mentoring analysts on their technical growth and career goals. This is your opportunity to take a leading role in cybersecurity, applying and deepening your expertise in security automation, risk analysis, control design, audit management, modern SaaS platform architectures, and many domains of information security (just about all of them!)\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll be doing\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own internal and external audits and examinations end to end from scoping and readiness through fieldwork and evidence delivery; act as our primary point of contact for auditors and assessors, and develop action plans to correct findings and exceptions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify gaps against frameworks we do not yet meet, define the strategy to close them, and drive the implementation when Klaviyo takes on a new certification or regulation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own security policies and standards end to end — author and maintain the policy, standard, and procedure hierarchy, decompose standards into testable requirements mapped to frameworks, and run the review, ratification, and exception management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Determine control design and implementation details for net-new controls, provide technical guidance to partner teams on control design best practices, and diagnose deficiencies by reviewing system configurations, technical documentation, security tool data, and occasionally application code\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define control health metrics and build the pipelines behind them from the systems we already run, so control health is a live signal rather than a quarterly assertion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automate and streamline our Security Trust \u0026amp;amp; Compliance workflows — control testing, continuous control monitoring, evidence collection, identity governance, and security Q\u0026amp;amp;As for employees and customers — with a penchant for creating excellent self-service experiences, and define new approaches, systems, and tools for the team where none exist yet\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively identify internal and external risks and opportunities relevant to our Trust \u0026amp;amp; Compliance programs, and propose the plans to address them\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;We\u0026#39;d love to hear from you if you have most of the following:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;In-depth understanding of multiple security and privacy frameworks — such as NIST CSF 2.0, CIS Critical Security Controls, CSA STAR, ISO 27001, ISO 27002, ISO 27017, ISO 27018, ISO 27701, ISO 42001, SOC 1, SOC 2, PCI, HIPAA, SOX ITGCs, GDPR, CCPA, and CPRA — including the ability to identify gaps against a framework that is new to the organization, define the strategy, and execute the implementation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of personally owning security and privacy compliance audit programs end to end, including acting as the primary interface to internal and external auditors through scoping, walkthroughs, and findings resolution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience writing policies and standards that are precise enough to test and clear enough for engineers to follow, including ownership of the review and exception processes around them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience designing, assessing, and continuously monitoring modern security and privacy controls, including determining control design for net-new controls and diagnosing deficiencies from system configurations, technical documentation, security tool data, and application code\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with GRC engineering and security automation in general, especially applying AI and automation to eliminate toil\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of various enterprise SaaS applications, cloud infrastructure such as AWS and Kubernetes, modern software engineering practices/tools, databases, operating systems, secure network design, and other technology relevant to cybersecurity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience owning programs against defined KPIs and SLAs, including setting quarterly strategy, planning the work, and reporting on progress\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of mentoring practitioners, delegating effectively, and driving technical direction without formal authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent interpersonal and communication skills and the ability to form relationships with internal and external teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus points if you have any of the following:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with modern compliance automation or trust management platforms (Drata, Vanta, Anecdotes, HyperProof, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with SQL, building tools with REST APIs, and Python\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Infrastructure-as-code or policy-as-code experience (Terraform, OPA/Rego, Conftest)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building with agentic AI tooling (MCP, agent skills, evals and guardrails) and/or governing AI controls against ISO 42001 or NIST AI RMF\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience implementing Identity Governance tools and processes, such as for user access reviews (UARs) and just-in-time access (JITA)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in security operations, security engineering, and/or security architecture roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relevant certifications, such as CISA, CISSP, or CCSP\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Everyone on our team needs to have the following:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ability to effectively prioritize and execute tasks in a high-pressure environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solutions oriented mindset\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent verbal and written communication\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working collaboratively inside and outside your direct team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong alignment with Klaviyo’s core values\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$140,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$210,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4061308003,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7997133003?gh_jid=7997133003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5886774003,"location":{"name":"Boston, MA"},"metadata":null,"id":7997133003,"updated_at":"2026-10-30T08:37:44-04:00","requisition_id":"R-103039","title":"Lead Security Compliance Engineer","company_name":"Klaviyo","first_published":"2026-09-22T11:09:17-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Klaviyo, we\u0026#39;re on a mission to empower creators to own their destiny. Our AI-first B2C CRM platform empowers 176,000+ brands in 80+ countries to cultivate relationships with hundreds of millions of consumers. We love solving hard problems and look for people who specialize in certain areas while being passionate about building, owning, and scaling solutions end-to-end, overcoming any obstacle in their way. We are a team of ambitious, customer-obsessed peers who are insatiably curious and meticulous in our craft. We push each other to grow beyond our comfort zone, learn new things, and work hard to ensure each day is better than the last.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Lead Security Trust \u0026amp;amp; Compliance Engineer at Klaviyo, you\u0026#39;ll be the primary owner of two or more of our Trust \u0026amp;amp; Compliance programs — compliance operations \u0026amp;amp; audits, continuous control monitoring, security policies \u0026amp;amp; standards, security education \u0026amp;amp; awareness, and customer trust operations among them. You\u0026#39;ll set the strategy for the programs you own, run our audits end to end, engineer the controls and evidence pipelines that make them sustainable, and raise the technical bar for the practitioners around you. You won\u0026#39;t have direct reports, but you will tactically lead the team on your programs: delegating work, setting teammates up to succeed, and mentoring analysts on their technical growth and career goals. This is your opportunity to take a leading role in cybersecurity, applying and deepening your expertise in security automation, risk analysis, control design, audit management, modern SaaS platform architectures, and many domains of information security (just about all of them!)\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll be doing\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own internal and external audits and examinations end to end from scoping and readiness through fieldwork and evidence delivery; act as our primary point of contact for auditors and assessors, and develop action plans to correct findings and exceptions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify gaps against frameworks we do not yet meet, define the strategy to close them, and drive the implementation when Klaviyo takes on a new certification or regulation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own security policies and standards end to end — author and maintain the policy, standard, and procedure hierarchy, decompose standards into testable requirements mapped to frameworks, and run the review, ratification, and exception management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Determine control design and implementation details for net-new controls, provide technical guidance to partner teams on control design best practices, and diagnose deficiencies by reviewing system configurations, technical documentation, security tool data, and occasionally application code\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define control health metrics and build the pipelines behind them from the systems we already run, so control health is a live signal rather than a quarterly assertion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automate and streamline our Security Trust \u0026amp;amp; Compliance workflows — control testing, continuous control monitoring, evidence collection, identity governance, and security Q\u0026amp;amp;As for employees and customers — with a penchant for creating excellent self-service experiences, and define new approaches, systems, and tools for the team where none exist yet\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively identify internal and external risks and opportunities relevant to our Trust \u0026amp;amp; Compliance programs, and propose the plans to address them\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;We\u0026#39;d love to hear from you if you have most of the following:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;In-depth understanding of multiple security and privacy frameworks — such as NIST CSF 2.0, CIS Critical Security Controls, CSA STAR, ISO 27001, ISO 27002, ISO 27017, ISO 27018, ISO 27701, ISO 42001, SOC 1, SOC 2, PCI, HIPAA, SOX ITGCs, GDPR, CCPA, and CPRA — including the ability to identify gaps against a framework that is new to the organization, define the strategy, and execute the implementation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of personally owning security and privacy compliance audit programs end to end, including acting as the primary interface to internal and external auditors through scoping, walkthroughs, and findings resolution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience writing policies and standards that are precise enough to test and clear enough for engineers to follow, including ownership of the review and exception processes around them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience designing, assessing, and continuously monitoring modern security and privacy controls, including determining control design for net-new controls and diagnosing deficiencies from system configurations, technical documentation, security tool data, and application code\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with GRC engineering and security automation in general, especially applying AI and automation to eliminate toil\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of various enterprise SaaS applications, cloud infrastructure such as AWS and Kubernetes, modern software engineering practices/tools, databases, operating systems, secure network design, and other technology relevant to cybersecurity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience owning programs against defined KPIs and SLAs, including setting quarterly strategy, planning the work, and reporting on progress\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of mentoring practitioners, delegating effectively, and driving technical direction without formal authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent interpersonal and communication skills and the ability to form relationships with internal and external teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus points if you have any of the following:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with modern compliance automation or trust management platforms (Drata, Vanta, Anecdotes, HyperProof, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with SQL, building tools with REST APIs, and Python\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Infrastructure-as-code or policy-as-code experience (Terraform, OPA/Rego, Conftest)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building with agentic AI tooling (MCP, agent skills, evals and guardrails) and/or governing AI controls against ISO 42001 or NIST AI RMF\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience implementing Identity Governance tools and processes, such as for user access reviews (UARs) and just-in-time access (JITA)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in security operations, security engineering, and/or security architecture roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relevant certifications, such as CISA, CISSP, or CCSP\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Everyone on our team needs to have the following:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ability to effectively prioritize and execute tasks in a high-pressure environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solutions oriented mindset\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent verbal and written communication\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working collaboratively inside and outside your direct team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong alignment with Klaviyo’s core values\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$140,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$210,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4061308003,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7990569003?gh_jid=7990569003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5884001003,"location":{"name":"Boston, MA"},"metadata":null,"id":7990569003,"updated_at":"2026-10-30T08:37:25-04:00","requisition_id":"R-103020","title":"Lead Software Engineer, CICD","company_name":"Klaviyo","first_published":"2026-09-14T10:00:10-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why You Should Join the Developer Infrastructure Team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our core focus is empowering engineers to ship code efficiently and safely. We own the CI/CD pipelines and infrastructure automation that drastically improves developer productivity. As the Lead for this team, you will define the technical roadmap for the software pipeline from idea to delivery, enabling every engineer in the company to ship at terminal velocity with total confidence. By building the foundational tools that streamline the path to production, you will play a pivotal role in maximizing developer throughput, minimizing deployment friction, and ensuring our organization can move fast without the fear of breaking things.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Achieve: Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the technical leader for this team, you will drive the evolution of our CI/CD pipeline to enable fast, seamless development and deployments across the organization:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Define Architectural Vision:\u0026lt;/strong\u0026gt; Lead the long-term strategy for our CI/CD pipelines and frameworks across both backend and frontend stacks. You will ensure these systems are not just reliable, but world-class in their ease of adoption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;CI/CD Strategy:\u0026lt;/strong\u0026gt; Architect how we execute fast, reliable deployments and rollbacks. You will own the end-to-end delivery pipelines, ensuring the highest standards of security, efficiency, and compliance from code commit to production.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Set Engineering Standards:\u0026lt;/strong\u0026gt; Establish the standards for our repositories. You will define the benchmarks for PRs, cycle time, velocity, code quality metrics, and systemic reliability that all teams will follow.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Scalable Tooling \u0026amp;amp; Coverage:\u0026lt;/strong\u0026gt; Design and build the next generation of tools that simplify CI/CD pipelines. You will lead efforts to help bring all teams and repos up to best in class standards at scale .\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI-Driven Strategy:\u0026lt;/strong\u0026gt; Spearhead our efforts to leverage AI within the CI/CD lifecycle as well as using AI to accelerate our own development efforts.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Leadership:\u0026lt;/strong\u0026gt; Act as a consultant to feature teams to solve their most complex engineering challenges. You will use root-cause analysis from major incidents to propose and implement pillar-wide velocity improvements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operational Excellence:\u0026lt;/strong\u0026gt; Oversee the health and performance of our entire CI/CD pipeline, taking ultimate responsibility for the stability of the environment that hundreds of engineers rely on daily.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What Makes This Role Exciting\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;High-Leverage Leadership:\u0026lt;/strong\u0026gt; You are not just building features; you are building the platform that defines the developer experience for the entire company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Innovation at the Edge:\u0026lt;/strong\u0026gt; You will have the autonomy to experiment with emerging technologies like AI and LLMs to solve the age-old problems of flakiness and slow feedback loops.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Pillar-Wide Influence:\u0026lt;/strong\u0026gt; As a Lead, your decisions on testing standards and infrastructure will directly impact the speed and quality of every shipping team in the organization.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Seasoned Technical Leader:\u0026lt;/strong\u0026gt; You have 7+ years of software engineering experience with a history of leading complex, high-impact technical projects. You are a hands-on lead who stays close to the code while steering the broader vision.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Master of Root-Cause Analysis:\u0026lt;/strong\u0026gt; You don\u0026#39;t just fix symptoms; you hunt down systemic failures. You excel at debugging deep-stack issues and transforming those lessons into automated preventions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Full-Stack Architect:\u0026lt;/strong\u0026gt; You are comfortable designing systems across the stack. Whether it is a React-based quality dashboard or a Python service for data seeding, you understand how to build for scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI Visionary:\u0026lt;/strong\u0026gt; You are passionate about the intersection of AI and Software Quality. You have a clear perspective on how AI can automate the mundane parts of testing and accelerate the SDLC.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Extreme Ownership:\u0026lt;/strong\u0026gt; You take pride in the end-to-end health of the platform. You are proactive in identifying technical debt and are a relentless advocate for engineering excellence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;CI/CD Expert:\u0026lt;/strong\u0026gt; You have deep experience with modern CI/CD tools and a sophisticated understanding of how to integrate automated testing into high-frequency deployment pipelines.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technologies we use (not exhaustive):\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Backend:\u0026lt;/strong\u0026gt; Python, Django, Go\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Frontend:\u0026lt;/strong\u0026gt; React, TypeScript, JavaScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Testing Frameworks:\u0026lt;/strong\u0026gt; Playwright, Cypress, Pytest, Jest\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Infrastructure and CI:\u0026lt;/strong\u0026gt; AWS, Kubernetes, Terraform, Helm, Buildkite\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data:\u0026lt;/strong\u0026gt; MySQL, Redis, Kafka\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI Tools:\u0026lt;/strong\u0026gt; Integration with Claude, Cursor, Copilot, or internal AI enablement frameworks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$176,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$264,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7993120003?gh_jid=7993120003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5884948003,"location":{"name":"Denver, CO"},"metadata":null,"id":7993120003,"updated_at":"2026-10-30T08:37:26-04:00","requisition_id":"R-103021","title":"Lead Success Operations Analyst","company_name":"Klaviyo","first_published":"2026-10-08T11:49:26-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo is looking for a Lead Customer Intelligence Analyst to join our growing Customer Insights \u0026amp;amp; Analytics team. In this role, you will partner closely with CX stakeholders and data scientists to design new measurement systems, lead ambiguous analytical investigations, and help build the connected customer-intelligence layer behind Klaviyo\u0026#39;s health scoring, personas, and experience-impact work. This role is instrumental in building — not just maintaining — the analytics infrastructure that CX leadership uses to prioritize and measure its biggest initiatives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate is intellectually curious, comfortable with ambiguity, and energized by building something rather than running an established process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you will make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and build the Goals Measurement Frameworks \u0026amp;amp; Benchmarks for initiatives and pilots across the CX org - providing a standard way to define, baseline, and track goal attainment across programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead end-to-end one-off investigations — scoping an ambiguous business question, pulling and analyzing the data, and delivering a decision-ready answer with minimal oversight.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stand up new dashboards and reporting (journey health, CX theme-and-impact, QBR/MBR inputs, NPS/OKR baselines) and corresponding documentation to allow handoffs to operational reporting teams once stable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with data scientists on health-score and forecasting work — contributing exploratory analysis, segmentation, and validation to support modeling decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build reusable data products (Snowflake-backed tools, automated pulls) that let insight delivery scale beyond manual reporting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross-functionally with CX leadership, data science, and operational reporting teams to keep new builds well-documented and handoff-ready.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5–8 years of experience owning analytical problems end-to-end: from framing the business question, through analysis, to influencing stakeholders and operationalizing the solution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong, daily-use SQL and Python skills, not just familiarity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a track record of scoping ambiguous problems yourself and driving them to a clear answer, with minimal hand-holding.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have enough applied statistics/ML literacy to be a credible thought partner to a data scientist, without needing to own the full model lifecycle.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You communicate findings clearly to non-technical and senior stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tableau, Snowflake/Streamlit, customer analytics experience, and prior measurement framework work is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$120,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$180,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4046211003,"name":"Go-To-Market Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8014800003?gh_jid=8014800003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5884948003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":8014800003,"updated_at":"2026-10-30T08:37:26-04:00","requisition_id":"R-103021","title":"Lead Success Operations Analyst","company_name":"Klaviyo","first_published":"2026-10-08T11:49:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo is looking for a Lead Customer Intelligence Analyst to join our growing Customer Insights \u0026amp;amp; Analytics team. In this role, you will partner closely with CX stakeholders and data scientists to design new measurement systems, lead ambiguous analytical investigations, and help build the connected customer-intelligence layer behind Klaviyo\u0026#39;s health scoring, personas, and experience-impact work. This role is instrumental in building — not just maintaining — the analytics infrastructure that CX leadership uses to prioritize and measure its biggest initiatives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate is intellectually curious, comfortable with ambiguity, and energized by building something rather than running an established process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you will make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and build the Goals Measurement Frameworks \u0026amp;amp; Benchmarks for initiatives and pilots across the CX org - providing a standard way to define, baseline, and track goal attainment across programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead end-to-end one-off investigations — scoping an ambiguous business question, pulling and analyzing the data, and delivering a decision-ready answer with minimal oversight.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stand up new dashboards and reporting (journey health, CX theme-and-impact, QBR/MBR inputs, NPS/OKR baselines) and corresponding documentation to allow handoffs to operational reporting teams once stable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with data scientists on health-score and forecasting work — contributing exploratory analysis, segmentation, and validation to support modeling decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build reusable data products (Snowflake-backed tools, automated pulls) that let insight delivery scale beyond manual reporting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross-functionally with CX leadership, data science, and operational reporting teams to keep new builds well-documented and handoff-ready.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5–8 years of experience owning analytical problems end-to-end: from framing the business question, through analysis, to influencing stakeholders and operationalizing the solution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong, daily-use SQL and Python skills, not just familiarity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a track record of scoping ambiguous problems yourself and driving them to a clear answer, with minimal hand-holding.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have enough applied statistics/ML literacy to be a credible thought partner to a data scientist, without needing to own the full model lifecycle.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You communicate findings clearly to non-technical and senior stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tableau, Snowflake/Streamlit, customer analytics experience, and prior measurement framework work is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$120,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$180,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4046211003,"name":"Go-To-Market Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8014799003?gh_jid=8014799003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5884948003,"location":{"name":"Boston, MA"},"metadata":null,"id":8014799003,"updated_at":"2026-10-30T08:37:26-04:00","requisition_id":"R-103021","title":"Lead Success Operations Analyst","company_name":"Klaviyo","first_published":"2026-10-08T11:49:28-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo is looking for a Lead Customer Intelligence Analyst to join our growing Customer Insights \u0026amp;amp; Analytics team. In this role, you will partner closely with CX stakeholders and data scientists to design new measurement systems, lead ambiguous analytical investigations, and help build the connected customer-intelligence layer behind Klaviyo\u0026#39;s health scoring, personas, and experience-impact work. This role is instrumental in building — not just maintaining — the analytics infrastructure that CX leadership uses to prioritize and measure its biggest initiatives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate is intellectually curious, comfortable with ambiguity, and energized by building something rather than running an established process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you will make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and build the Goals Measurement Frameworks \u0026amp;amp; Benchmarks for initiatives and pilots across the CX org - providing a standard way to define, baseline, and track goal attainment across programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead end-to-end one-off investigations — scoping an ambiguous business question, pulling and analyzing the data, and delivering a decision-ready answer with minimal oversight.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stand up new dashboards and reporting (journey health, CX theme-and-impact, QBR/MBR inputs, NPS/OKR baselines) and corresponding documentation to allow handoffs to operational reporting teams once stable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with data scientists on health-score and forecasting work — contributing exploratory analysis, segmentation, and validation to support modeling decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build reusable data products (Snowflake-backed tools, automated pulls) that let insight delivery scale beyond manual reporting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross-functionally with CX leadership, data science, and operational reporting teams to keep new builds well-documented and handoff-ready.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5–8 years of experience owning analytical problems end-to-end: from framing the business question, through analysis, to influencing stakeholders and operationalizing the solution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong, daily-use SQL and Python skills, not just familiarity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a track record of scoping ambiguous problems yourself and driving them to a clear answer, with minimal hand-holding.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have enough applied statistics/ML literacy to be a credible thought partner to a data scientist, without needing to own the full model lifecycle.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You communicate findings clearly to non-technical and senior stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tableau, Snowflake/Streamlit, customer analytics experience, and prior measurement framework work is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$120,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$180,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4046211003,"name":"Go-To-Market Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8045255003?gh_jid=8045255003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":5907912003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":8045255003,"updated_at":"2026-11-04T18:12:25-05:00","requisition_id":"R-103160","title":"Lead Technical Project Manager, GTM Systems","company_name":"Klaviyo","first_published":"2026-11-04T18:12:25-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo\u0026#39;s GTM Systems team builds and runs the systems that power marketing, sales, partnerships, customer success, and services. We\u0026#39;re looking for a Lenior Technical Project Manager with 8+ years of experience delivering complex SaaS GTM and revenue systems programs, who understands both how the systems work and how the business runs on them, and who is excited to bring AI into how we plan, deliver, and operate.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our GTM Systems team sits at the center of Klaviyo\u0026#39;s GTM engine, connecting Salesforce, CPQ, billing and finance systems, customer success and support platforms, and professional services tooling. We own the roadmap that lets our teams move quickly, trust their data, and focus on helping customers grow. As we scale, we\u0026#39;re rebuilding parts of that stack around AI and agentic workflows as the operating model, not a bolt-on experiment, and we need a program leader who can deliver that change reliably.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Lead Technical Project Manager, you own delivery of our highest-impact, highest-complexity GTM systems programs from intake through hypercare. Think CPQ replacement, quote-to-cash changes, customer success and support platform upgrades, and AI-enabled workflows that cut across Sales, Customer Success, Services, Finance, and Internal Audit. You turn ambiguous business goals into clear plans, sequence work across many teams shipping into the same core systems, and keep leadership informed with an honest view of commitments, risks, and progress.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll work hands-on with business systems analysts, developers, architects, vendors, and finance and audit partners, and you\u0026#39;ll regularly present to senior and executive leadership. You use AI yourself to run programs faster and better, and you help bring it into the way our teams work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll make an impact\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own program delivery end to end:\u0026lt;/strong\u0026gt; intake, prioritization, scoping, sequencing, status, and operating cadence for a multi-quarter GTM systems roadmap, from discovery through launch and hypercare.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead cross-functional programs at scale:\u0026lt;/strong\u0026gt; manage dependencies across Sales, Deal Desk, RevOps, Customer Success, Services, Finance, Legal, Security, and Engineering, including teams that don\u0026#39;t report to you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive technical decisions with engineers and architects:\u0026lt;/strong\u0026gt; weigh trade-offs, build-vs-buy calls, integration patterns, and vendor evaluations, and make sure decisions are documented and defensible.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Deliver with controls built in:\u0026lt;/strong\u0026gt; partner with Finance, Internal Audit, and Security on revenue-impacting systems work (SOX/ITGC, access, change management, audit traceability) so controls are designed in, tested, and evidenced.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Manage vendors and implementation partners:\u0026lt;/strong\u0026gt; run joint project plans, steering committees, decision logs, and risk reviews, and hold partners to commitments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Bring AI into GTM and into how we deliver:\u0026lt;/strong\u0026gt; help scope and ship AI and agentic workflows into production, and use AI tooling to improve planning, status reporting, testing, and documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build the operating model:\u0026lt;/strong\u0026gt; establish intake, planning, release management, and reporting practices that hold up as the portfolio grows, and mentor teammates on program craft.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communicate with clarity:\u0026lt;/strong\u0026gt; give GTM Systems, GTM, Finance, and executive leaders a crisp view of scope, timeline, cost, risk, and decisions needed, in the room and in writing.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What makes you a great fit\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of technical program or project management, business systems delivery, or GTM/revenue systems experience at a SaaS company, with a track record of owning large, multi-team programs end to end.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep working knowledge of GTM systems and processes: lead-to-opportunity, quote-to-cash, renewals and amendments, customer success and support, and professional services delivery, and how objects, data, and approvals flow between Salesforce, CPQ, billing/ERP, contracting, and support tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience delivering in a Salesforce-centric environment where multiple teams ship into a shared core system on a common release process.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience partnering with finance, audit, or compliance functions on revenue-impacting systems and controls.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical fluency: you can read an architecture diagram, discuss integration and data-model trade-offs with developers, and spot delivery risk early.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on curiosity about AI: you use LLM tools in your own work, can talk credibly about where AI and agents help GTM workflows and where they need guardrails, and want to help teams adopt them responsibly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional stakeholder management and executive communication; comfortable driving outcomes through influence in fast-moving, ambiguous environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree or equivalent experience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to haves\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with CPQ implementations or replacements, quote-to-cash redesign, or billing/ERP integrations (for example NetSuite).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with customer success, support, or services platforms (for example Gainsight, Zendesk, Certinia) and contracting tools (for example Ironclad).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with SOX ITGC, revenue controls, or SOC reporting for vendor-hosted systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience standing up release management or CI/CD for a Salesforce org.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to agentic AI frameworks or MCP-based integrations in a business systems setting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;PMP, Salesforce, or similar certifications (or equivalent demonstrated experience).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience at a high-growth software or AI company.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why this role matters at Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Your programs directly affect how Klaviyo sells, bills, renews, and supports customers, with real visibility to senior GTM, Finance, and executive leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ll lead work that sits at the intersection of GTM systems, finance controls, and AI, a combination that is rare and increasingly valuable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ll help shape an AI-first delivery and operating model for GTM Systems, setting practices that outlast any single project.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$132,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$198,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8044943003?gh_jid=8044943003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":5907912003,"location":{"name":"Boston, MA"},"metadata":null,"id":8044943003,"updated_at":"2026-11-04T18:12:23-05:00","requisition_id":"R-103160","title":"Lead Technical Project Manager, GTM Systems","company_name":"Klaviyo","first_published":"2026-11-04T18:12:23-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo\u0026#39;s GTM Systems team builds and runs the systems that power marketing, sales, partnerships, customer success, and services. We\u0026#39;re looking for a Lenior Technical Project Manager with 8+ years of experience delivering complex SaaS GTM and revenue systems programs, who understands both how the systems work and how the business runs on them, and who is excited to bring AI into how we plan, deliver, and operate.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our GTM Systems team sits at the center of Klaviyo\u0026#39;s GTM engine, connecting Salesforce, CPQ, billing and finance systems, customer success and support platforms, and professional services tooling. We own the roadmap that lets our teams move quickly, trust their data, and focus on helping customers grow. As we scale, we\u0026#39;re rebuilding parts of that stack around AI and agentic workflows as the operating model, not a bolt-on experiment, and we need a program leader who can deliver that change reliably.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Lead Technical Project Manager, you own delivery of our highest-impact, highest-complexity GTM systems programs from intake through hypercare. Think CPQ replacement, quote-to-cash changes, customer success and support platform upgrades, and AI-enabled workflows that cut across Sales, Customer Success, Services, Finance, and Internal Audit. You turn ambiguous business goals into clear plans, sequence work across many teams shipping into the same core systems, and keep leadership informed with an honest view of commitments, risks, and progress.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll work hands-on with business systems analysts, developers, architects, vendors, and finance and audit partners, and you\u0026#39;ll regularly present to senior and executive leadership. You use AI yourself to run programs faster and better, and you help bring it into the way our teams work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll make an impact\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own program delivery end to end:\u0026lt;/strong\u0026gt; intake, prioritization, scoping, sequencing, status, and operating cadence for a multi-quarter GTM systems roadmap, from discovery through launch and hypercare.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead cross-functional programs at scale:\u0026lt;/strong\u0026gt; manage dependencies across Sales, Deal Desk, RevOps, Customer Success, Services, Finance, Legal, Security, and Engineering, including teams that don\u0026#39;t report to you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive technical decisions with engineers and architects:\u0026lt;/strong\u0026gt; weigh trade-offs, build-vs-buy calls, integration patterns, and vendor evaluations, and make sure decisions are documented and defensible.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Deliver with controls built in:\u0026lt;/strong\u0026gt; partner with Finance, Internal Audit, and Security on revenue-impacting systems work (SOX/ITGC, access, change management, audit traceability) so controls are designed in, tested, and evidenced.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Manage vendors and implementation partners:\u0026lt;/strong\u0026gt; run joint project plans, steering committees, decision logs, and risk reviews, and hold partners to commitments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Bring AI into GTM and into how we deliver:\u0026lt;/strong\u0026gt; help scope and ship AI and agentic workflows into production, and use AI tooling to improve planning, status reporting, testing, and documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build the operating model:\u0026lt;/strong\u0026gt; establish intake, planning, release management, and reporting practices that hold up as the portfolio grows, and mentor teammates on program craft.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communicate with clarity:\u0026lt;/strong\u0026gt; give GTM Systems, GTM, Finance, and executive leaders a crisp view of scope, timeline, cost, risk, and decisions needed, in the room and in writing.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What makes you a great fit\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of technical program or project management, business systems delivery, or GTM/revenue systems experience at a SaaS company, with a track record of owning large, multi-team programs end to end.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep working knowledge of GTM systems and processes: lead-to-opportunity, quote-to-cash, renewals and amendments, customer success and support, and professional services delivery, and how objects, data, and approvals flow between Salesforce, CPQ, billing/ERP, contracting, and support tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience delivering in a Salesforce-centric environment where multiple teams ship into a shared core system on a common release process.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience partnering with finance, audit, or compliance functions on revenue-impacting systems and controls.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical fluency: you can read an architecture diagram, discuss integration and data-model trade-offs with developers, and spot delivery risk early.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on curiosity about AI: you use LLM tools in your own work, can talk credibly about where AI and agents help GTM workflows and where they need guardrails, and want to help teams adopt them responsibly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional stakeholder management and executive communication; comfortable driving outcomes through influence in fast-moving, ambiguous environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree or equivalent experience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to haves\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with CPQ implementations or replacements, quote-to-cash redesign, or billing/ERP integrations (for example NetSuite).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with customer success, support, or services platforms (for example Gainsight, Zendesk, Certinia) and contracting tools (for example Ironclad).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with SOX ITGC, revenue controls, or SOC reporting for vendor-hosted systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience standing up release management or CI/CD for a Salesforce org.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to agentic AI frameworks or MCP-based integrations in a business systems setting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;PMP, Salesforce, or similar certifications (or equivalent demonstrated experience).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience at a high-growth software or AI company.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why this role matters at Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Your programs directly affect how Klaviyo sells, bills, renews, and supports customers, with real visibility to senior GTM, Finance, and executive leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ll lead work that sits at the intersection of GTM systems, finance controls, and AI, a combination that is rare and increasingly valuable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ll help shape an AI-first delivery and operating model for GTM Systems, setting practices that outlast any single project.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$132,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$198,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7986841003?gh_jid=7986841003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5882381003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":7986841003,"updated_at":"2026-10-30T08:37:05-04:00","requisition_id":"R-102998","title":"Lead Treasury Analyst","company_name":"Klaviyo","first_published":"2026-09-04T13:57:57-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the team and role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo\u0026#39;s Treasury team manages the company\u0026#39;s global cash, liquidity, insurance and foreign exchange (FX) risk so the business can operate and grow with confidence. As Lead Treasury Analyst, you\u0026#39;ll take ownership of day-to-day global cash positioning and forecasting while building the FX, risk-management, and cross-functional skills needed to grow further into a Treasury career. This role is ideal for someone with a foundation in treasury or corporate finance who is eager to take the next step: you already know the fundamentals of cash management and forecasting, have basic exposure to FX concepts, and are ready to own more of the process and partner directly with banking, accounting, and FP\u0026amp;amp;A stakeholders. This is a highly collaborative role — you\u0026#39;ll work closely with the Treasury Director and cross-functional partners in an environment where ideas and perspectives are shared constantly, and strong interpersonal skills matter as much as technical ones.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The essential job duties for this role include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Synthesize complex cash, forecasting, and FX data into clear, concise analysis and reporting for the Treasury Director and senior management, with confidence presenting findings and recommendations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor the company\u0026#39;s FX exposure arising from international receivables, intercompany transactions, and foreign currency balances, and flag emerging risks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the development and execution of FX hedging strategies in partnership with the Treasury Director, including trade execution and settlement tracking.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prepare treasury reporting and KPIs (cash position, forecast accuracy, FX exposure, liquidity metrics) for senior leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own daily global cash positioning across multiple entities, currencies, and banking partners, ensuring accurate visibility into consolidated cash balances.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build, maintain, and continuously improve sophisticated short- and long-term cash flow forecasting and financial models to support liquidity planning and working capital decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Initiate and review wire transfers, funds transfers, and intercompany settlements, ensuring appropriate controls and approvals are followed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage bank account administration, including account opening/closing, signatory updates, KYC documentation, and banking fee analysis.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor cash and investment balances for compliance with the corporate investment policy, and evaluate short-term investment options for excess cash.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Accounting on treasury-related reconciliations, journal entries, and month-end close activities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and help implement process improvements and automation opportunities within the Trovata (the Treasury forecast system) and banking platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support external audit and bank requests as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely and continuously with Accounting, FP\u0026amp;amp;A, Tax, and Legal, actively contributing ideas and perspective in a highly collaborative team environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Performs other related duties as assigned.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Very strong interpersonal and communication skills; genuinely enjoys a collaborative environment built on openly sharing thoughts and ideas.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong financial modeling skills, with the ability to independently build, stress-test, and explain cash flow models.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to manage global, multi-currency cash positions across several banking relationships.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic working knowledge of FX concepts (exposure, hedging, spot/forward transactions) and a genuine eagerness to deepen that expertise.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Confidence and skill in synthesizing complex data into clear insights, narratives, and recommendations for senior management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent analytical and problem-solving skills with strong attention to detail and data accuracy with assistance of AI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational and time-management skills, with the ability to manage multiple priorities and deadlines in a fast-paced environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter mindset with the ambition and readiness to grow into a treasury management role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work independently with minimal supervision while knowing when to escalate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced Microsoft Excel/Google Sheets skills; experience with CitiDirect and banking/FX platforms (e.g., FXAll) is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High intellectual curiosity and a bias toward improving and simplifying existing processes via AI.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Education and Experience:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Finance, Accounting, Economics, or a related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;8+\u0026amp;nbsp; years of progressive experience in treasury, corporate finance, or cash management, typically including time as a Treasury Analyst or Senior Treasury Analyst.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with treasury management systems, ERP systems, and banking portals preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Certified Treasury Professional (CTP) or progress toward the certification is a plus, but not required.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$128,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$192,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005182003,"name":"Finance \u0026 Accounting","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7986742003?gh_jid=7986742003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5882381003,"location":{"name":"Boston, MA"},"metadata":null,"id":7986742003,"updated_at":"2026-10-30T08:37:05-04:00","requisition_id":"R-102998","title":"Lead Treasury Analyst","company_name":"Klaviyo","first_published":"2026-09-04T13:57:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the team and role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo\u0026#39;s Treasury team manages the company\u0026#39;s global cash, liquidity, insurance and foreign exchange (FX) risk so the business can operate and grow with confidence. As Lead Treasury Analyst, you\u0026#39;ll take ownership of day-to-day global cash positioning and forecasting while building the FX, risk-management, and cross-functional skills needed to grow further into a Treasury career. This role is ideal for someone with a foundation in treasury or corporate finance who is eager to take the next step: you already know the fundamentals of cash management and forecasting, have basic exposure to FX concepts, and are ready to own more of the process and partner directly with banking, accounting, and FP\u0026amp;amp;A stakeholders. This is a highly collaborative role — you\u0026#39;ll work closely with the Treasury Director and cross-functional partners in an environment where ideas and perspectives are shared constantly, and strong interpersonal skills matter as much as technical ones.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The essential job duties for this role include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Synthesize complex cash, forecasting, and FX data into clear, concise analysis and reporting for the Treasury Director and senior management, with confidence presenting findings and recommendations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor the company\u0026#39;s FX exposure arising from international receivables, intercompany transactions, and foreign currency balances, and flag emerging risks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the development and execution of FX hedging strategies in partnership with the Treasury Director, including trade execution and settlement tracking.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prepare treasury reporting and KPIs (cash position, forecast accuracy, FX exposure, liquidity metrics) for senior leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own daily global cash positioning across multiple entities, currencies, and banking partners, ensuring accurate visibility into consolidated cash balances.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build, maintain, and continuously improve sophisticated short- and long-term cash flow forecasting and financial models to support liquidity planning and working capital decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Initiate and review wire transfers, funds transfers, and intercompany settlements, ensuring appropriate controls and approvals are followed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage bank account administration, including account opening/closing, signatory updates, KYC documentation, and banking fee analysis.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor cash and investment balances for compliance with the corporate investment policy, and evaluate short-term investment options for excess cash.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Accounting on treasury-related reconciliations, journal entries, and month-end close activities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and help implement process improvements and automation opportunities within the Trovata (the Treasury forecast system) and banking platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support external audit and bank requests as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely and continuously with Accounting, FP\u0026amp;amp;A, Tax, and Legal, actively contributing ideas and perspective in a highly collaborative team environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Performs other related duties as assigned.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Very strong interpersonal and communication skills; genuinely enjoys a collaborative environment built on openly sharing thoughts and ideas.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong financial modeling skills, with the ability to independently build, stress-test, and explain cash flow models.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to manage global, multi-currency cash positions across several banking relationships.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic working knowledge of FX concepts (exposure, hedging, spot/forward transactions) and a genuine eagerness to deepen that expertise.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Confidence and skill in synthesizing complex data into clear insights, narratives, and recommendations for senior management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent analytical and problem-solving skills with strong attention to detail and data accuracy with assistance of AI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational and time-management skills, with the ability to manage multiple priorities and deadlines in a fast-paced environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter mindset with the ambition and readiness to grow into a treasury management role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work independently with minimal supervision while knowing when to escalate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced Microsoft Excel/Google Sheets skills; experience with CitiDirect and banking/FX platforms (e.g., FXAll) is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High intellectual curiosity and a bias toward improving and simplifying existing processes via AI.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Education and Experience:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Finance, Accounting, Economics, or a related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;8+\u0026amp;nbsp; years of progressive experience in treasury, corporate finance, or cash management, typically including time as a Treasury Analyst or Senior Treasury Analyst.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with treasury management systems, ERP systems, and banking portals preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Certified Treasury Professional (CTP) or progress toward the certification is a plus, but not required.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$128,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$192,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005182003,"name":"Finance \u0026 Accounting","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8037132003?gh_jid=8037132003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5904602003,"location":{"name":"Boston, MA"},"metadata":null,"id":8037132003,"updated_at":"2026-10-30T08:39:13-04:00","requisition_id":"R-103135","title":"Manager, IT SOX","company_name":"Klaviyo","first_published":"2026-10-19T12:38:12-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the team and role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo’s Internal Audit (IA) function leverages industry best practices and adds value by developing consultative partnerships with operational leaders throughout the organization to monitor and improve internal controls, processes, and drive operating efficiencies. We’re building an AI-first audit function, using AI and automation across the audit lifecycle. Klaviyo is looking for an experienced Manager, IT SOX who will lead our IT SOX program and technology audits. This person will report to the VP of Internal Audit \u0026amp;amp; Compliance, manage and coach the Sr. IT Internal Auditor day to day, and work directly with key stakeholders across IT, Security, Business Intelligence, Finance, Accounting, Legal, People Operations, Engineering \u0026amp;amp; Global Technology Solutions within the company. The primary focus of the role is IT SOX controls (including IT General Controls, IT application controls, and key reports) across our homegrown and third-party systems, along with leading risk-based technology audits. The ideal candidate is a hands-on leader who develops others, uses AI in their day-to-day work, thrives on building companies and enjoys working in an exciting, fast paced and evolving environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Supervisory Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Day-to-day management and coaching of the Sr. IT Internal Auditor, including setting priorities, reviewing workpapers, and providing feedback and development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversight of co-sourced IT testing, including review of workpapers for quality and consistency\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;IT SOX program\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the annual IT SOX plan, including risk assessment, scoping of in-scope systems, and alignment with our external auditor on reliance and timing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Scale and rationalize IT SOX scope as Klaviyo’s systems and business evolve\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead end-to-end execution of the IT SOX program across ITGCs (logical access, change management including CI/CD, IT operations), IT application controls, system interfaces and integrations, key reports/IPE, and segregation of duties (SOD), across homegrown applications and third-party SaaS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain the ITGC risk and control matrix within Optro, our SOX project management system\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Review SOC 1 reports, complementary user entity controls, and bridge letters for in-scope vendors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate IT deficiencies, including root cause and severity, and drive remediation with control owners through closure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate with co-sourced third party providers, external auditors, and internal business partners to ensure alignment and timely execution of IT SOX work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide ongoing SOX readiness advisory to business partners on new system implementations and significant changes, including SDLC controls, while maintaining IA’s independence from implementing or operating controls\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Train and enable control owners on IT SOX expectations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide regular status reporting on IT SOX progress, risks, and remediation to IA leadership and key stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Performs other related duties as assigned\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Technology audits\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead risk-based technology audits (e.g., cloud security, cybersecurity, data governance, AI governance), with accountability for planning, scoping, execution, and reporting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the IT audit plan, with the opportunity to own it over time\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;AI-enabled audit\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Set standards for how the team uses AI across the audit lifecycle, including how AI-assisted work is reviewed, validated, and documented so our external auditor can rely on it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build reusable prompts, workflows, and automations, and coach the Sr. IT Internal Auditor on building and using them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support automated control testing and continuous monitoring, using SQL or Python for full-population analysis where it adds value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assess the risks of AI tools and agents in the financial reporting environment, including access, data handling, and change management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advise on control design for AI-driven processes, including AI agents and automated workflows that affect financial reporting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor and stay current on technical literature, emerging trends and best practices in IT audit and AI\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A hands-on leader who coaches and develops others: sets clear priorities, gives direct and timely feedback, and reviews work for quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An AI-fluent auditor who can share concrete examples of using AI to do audit work faster or better, and who understands its limits (accuracy, confidentiality, over-reliance)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curious about how AI is reshaping both the risks we audit and how we audit them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of SOX 404, PCAOB Auditing Standards, COSO 2013, COBIT, US GAAP, and Internal Audit Standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of ITGCs, IT application controls, interfaces, key reports, segregation of duties, and SOC 1 reviews for homegrown and off the shelf applications and cloud environments (e.g., AWS)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience auditing modern engineering environments, including CI/CD pipelines, access defined in code, and automated data pipelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading planning, scoping, testing and reporting for a full year IT SOX program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading technology audits (e.g., cloud, cybersecurity, data governance)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills, including the ability to drive influence and to discuss technical concepts to other stakeholders in a simple but informative manner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional analytical and problem-solving skills with great attention to details, and an investigative mindset to get to the root cause\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent project management skills with cross functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data analytics skills with experience in SQL, Python, Tableau, or any other data analytics or visualization tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in using SOX GRC tools such as Optro (formerly AuditBoard) and ERP systems e.g. NetSuite is strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of AI governance frameworks (e.g., NIST AI RMF, ISO/IEC 42001) or AI audit credentials (e.g., ISACA AAIA) is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working in a fast-paced, high growth environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Education and Experience:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Information Systems, Computer Science, Accounting, Business, or other relevant field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;8+ years of IT audit experience in public accounting (i.e. Big 4 Accounting firms) and/or industry, including IT SOX controls testing, ideally in a Tech/SaaS environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing or coaching auditors and/or co-sourced resources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional audit relevant certification - CISA preferred; CPA, CIA, or CISSP a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Physical Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prolonged periods of sitting at a desk and working on a computer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Occasional travel\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$124,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$186,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005182003,"name":"Finance \u0026 Accounting","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8037155003?gh_jid=8037155003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5904602003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":8037155003,"updated_at":"2026-10-30T08:39:13-04:00","requisition_id":"R-103135","title":"Manager, IT SOX","company_name":"Klaviyo","first_published":"2026-10-19T12:38:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the team and role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo’s Internal Audit (IA) function leverages industry best practices and adds value by developing consultative partnerships with operational leaders throughout the organization to monitor and improve internal controls, processes, and drive operating efficiencies. We’re building an AI-first audit function, using AI and automation across the audit lifecycle. Klaviyo is looking for an experienced Manager, IT SOX who will lead our IT SOX program and technology audits. This person will report to the VP of Internal Audit \u0026amp;amp; Compliance, manage and coach the Sr. IT Internal Auditor day to day, and work directly with key stakeholders across IT, Security, Business Intelligence, Finance, Accounting, Legal, People Operations, Engineering \u0026amp;amp; Global Technology Solutions within the company. The primary focus of the role is IT SOX controls (including IT General Controls, IT application controls, and key reports) across our homegrown and third-party systems, along with leading risk-based technology audits. The ideal candidate is a hands-on leader who develops others, uses AI in their day-to-day work, thrives on building companies and enjoys working in an exciting, fast paced and evolving environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Supervisory Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Day-to-day management and coaching of the Sr. IT Internal Auditor, including setting priorities, reviewing workpapers, and providing feedback and development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversight of co-sourced IT testing, including review of workpapers for quality and consistency\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;IT SOX program\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the annual IT SOX plan, including risk assessment, scoping of in-scope systems, and alignment with our external auditor on reliance and timing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Scale and rationalize IT SOX scope as Klaviyo’s systems and business evolve\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead end-to-end execution of the IT SOX program across ITGCs (logical access, change management including CI/CD, IT operations), IT application controls, system interfaces and integrations, key reports/IPE, and segregation of duties (SOD), across homegrown applications and third-party SaaS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain the ITGC risk and control matrix within Optro, our SOX project management system\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Review SOC 1 reports, complementary user entity controls, and bridge letters for in-scope vendors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate IT deficiencies, including root cause and severity, and drive remediation with control owners through closure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate with co-sourced third party providers, external auditors, and internal business partners to ensure alignment and timely execution of IT SOX work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide ongoing SOX readiness advisory to business partners on new system implementations and significant changes, including SDLC controls, while maintaining IA’s independence from implementing or operating controls\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Train and enable control owners on IT SOX expectations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide regular status reporting on IT SOX progress, risks, and remediation to IA leadership and key stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Performs other related duties as assigned\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Technology audits\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead risk-based technology audits (e.g., cloud security, cybersecurity, data governance, AI governance), with accountability for planning, scoping, execution, and reporting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the IT audit plan, with the opportunity to own it over time\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;AI-enabled audit\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Set standards for how the team uses AI across the audit lifecycle, including how AI-assisted work is reviewed, validated, and documented so our external auditor can rely on it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build reusable prompts, workflows, and automations, and coach the Sr. IT Internal Auditor on building and using them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support automated control testing and continuous monitoring, using SQL or Python for full-population analysis where it adds value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assess the risks of AI tools and agents in the financial reporting environment, including access, data handling, and change management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advise on control design for AI-driven processes, including AI agents and automated workflows that affect financial reporting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor and stay current on technical literature, emerging trends and best practices in IT audit and AI\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A hands-on leader who coaches and develops others: sets clear priorities, gives direct and timely feedback, and reviews work for quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An AI-fluent auditor who can share concrete examples of using AI to do audit work faster or better, and who understands its limits (accuracy, confidentiality, over-reliance)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curious about how AI is reshaping both the risks we audit and how we audit them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of SOX 404, PCAOB Auditing Standards, COSO 2013, COBIT, US GAAP, and Internal Audit Standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of ITGCs, IT application controls, interfaces, key reports, segregation of duties, and SOC 1 reviews for homegrown and off the shelf applications and cloud environments (e.g., AWS)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience auditing modern engineering environments, including CI/CD pipelines, access defined in code, and automated data pipelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading planning, scoping, testing and reporting for a full year IT SOX program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading technology audits (e.g., cloud, cybersecurity, data governance)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills, including the ability to drive influence and to discuss technical concepts to other stakeholders in a simple but informative manner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional analytical and problem-solving skills with great attention to details, and an investigative mindset to get to the root cause\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent project management skills with cross functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data analytics skills with experience in SQL, Python, Tableau, or any other data analytics or visualization tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in using SOX GRC tools such as Optro (formerly AuditBoard) and ERP systems e.g. NetSuite is strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of AI governance frameworks (e.g., NIST AI RMF, ISO/IEC 42001) or AI audit credentials (e.g., ISACA AAIA) is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working in a fast-paced, high growth environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Education and Experience:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Information Systems, Computer Science, Accounting, Business, or other relevant field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;8+ years of IT audit experience in public accounting (i.e. Big 4 Accounting firms) and/or industry, including IT SOX controls testing, ideally in a Tech/SaaS environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing or coaching auditors and/or co-sourced resources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional audit relevant certification - CISA preferred; CPA, CIA, or CISSP a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Physical Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prolonged periods of sitting at a desk and working on a computer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Occasional travel\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$124,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$186,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005182003,"name":"Finance \u0026 Accounting","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7999305003?gh_jid=7999305003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5709239003,"location":{"name":"Boston, MA"},"metadata":null,"id":7999305003,"updated_at":"2026-10-30T08:33:43-04:00","requisition_id":"R-102111","title":"Marketing Operations Lead","company_name":"Klaviyo","first_published":"2026-09-18T10:35:43-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;We’re looking for a Marketing Operations Lead to own and optimize the systems, processes, and integrations that power our inbound and demand generation engine. This role sits at the intersection of Marketing and Sales and is responsible for ensuring top-of-funnel demand is captured, qualified, routed, and delivered to Sales with speed and accuracy.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a hands-on role focused on marketing automation, data flow, and funnel operations. You’ll work closely with Inbound Sales, Demand Generation, Web, Analytics, and Systems teams to improve lead quality, conversion, and velocity across product-led and sales-assisted motions. The ideal candidate is technically strong, detail-oriented, and curious about how AI and automation can improve process speed, accuracy, and operational efficiency.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You\u0026#39;ll Make a Difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Act as the primary marketing operations partner to the Inbound Sales team, ensuring high-quality handoffs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own day-to-day configuration, troubleshooting, and optimization of the marketing automation platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain workflows, lifecycle automation, and event-based logic supporting inbound and product-led growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own lead and PQL scoring models and routing logic to ensure fast, accurate delivery to the right sales teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Demand Generation and Web teams to capture and activate top-of-funnel signals (web, product, form, behavioral).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support audience creation, segmentation, and funnel experimentation to improve conversion from first touch to sales-ready demand.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor inbound funnel performance and identify opportunities to improve volume quality, speed, and efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor handoff metrics (e.g., response time, acceptance rates) and drive continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own core marketing system integrations with CRM and other GTM tools, ensuring data accuracy and sync health.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage a large and evolving marketing technology stack, including tool setup, integrations, permissions, troubleshooting, vendor coordination, and evaluation of new capabilities as needs evolve.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experiment with automation and AI-powered capabilities to reduce manual work and improve process speed, accuracy, and scalability.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience in marketing operations or GTM operations supporting inbound, demand generation, or PLG motions in a B2B environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience managing marketing automation platforms, including workflows, lifecycle stages, scoring, and routing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong working knowledge of CRM concepts (leads, contacts, accounts, opportunities) and how data flows across GTM systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working with funnel and handoff metrics (e.g., conversion rates, response time, acceptance rates) to drive operational improvements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curious and practical about AI and automation, with experience testing ways to improve process speed, accuracy, or scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organized, execution-focused, and comfortable operating in fast-moving, ambiguous environments while owning outcomes end to end.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$132,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$198,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005184003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7617363003?gh_jid=7617363003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5709239003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":7617363003,"updated_at":"2026-10-30T08:33:43-04:00","requisition_id":"R-102111","title":"Marketing Operations Lead","company_name":"Klaviyo","first_published":"2026-02-03T12:46:46-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;We’re looking for a Marketing Operations Lead to own and optimize the systems, processes, and integrations that power our inbound and demand generation engine. This role sits at the intersection of Marketing and Sales and is responsible for ensuring top-of-funnel demand is captured, qualified, routed, and delivered to Sales with speed and accuracy.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a hands-on role focused on marketing automation, data flow, and funnel operations. You’ll work closely with Inbound Sales, Demand Generation, Web, Analytics, and Systems teams to improve lead quality, conversion, and velocity across product-led and sales-assisted motions. The ideal candidate is technically strong, detail-oriented, and curious about how AI and automation can improve process speed, accuracy, and operational efficiency.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You\u0026#39;ll Make a Difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Act as the primary marketing operations partner to the Inbound Sales team, ensuring high-quality handoffs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own day-to-day configuration, troubleshooting, and optimization of the marketing automation platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain workflows, lifecycle automation, and event-based logic supporting inbound and product-led growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own lead and PQL scoring models and routing logic to ensure fast, accurate delivery to the right sales teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Demand Generation and Web teams to capture and activate top-of-funnel signals (web, product, form, behavioral).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support audience creation, segmentation, and funnel experimentation to improve conversion from first touch to sales-ready demand.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor inbound funnel performance and identify opportunities to improve volume quality, speed, and efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor handoff metrics (e.g., response time, acceptance rates) and drive continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own core marketing system integrations with CRM and other GTM tools, ensuring data accuracy and sync health.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage a large and evolving marketing technology stack, including tool setup, integrations, permissions, troubleshooting, vendor coordination, and evaluation of new capabilities as needs evolve.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experiment with automation and AI-powered capabilities to reduce manual work and improve process speed, accuracy, and scalability.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience in marketing operations or GTM operations supporting inbound, demand generation, or PLG motions in a B2B environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience managing marketing automation platforms, including workflows, lifecycle stages, scoring, and routing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong working knowledge of CRM concepts (leads, contacts, accounts, opportunities) and how data flows across GTM systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working with funnel and handoff metrics (e.g., conversion rates, response time, acceptance rates) to drive operational improvements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curious and practical about AI and automation, with experience testing ways to improve process speed, accuracy, or scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organized, execution-focused, and comfortable operating in fast-moving, ambiguous environments while owning outcomes end to end.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;br\u0026gt;\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot; style=\u0026quot;text-decoration:underline\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$132,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$198,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005184003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8034555003?gh_jid=8034555003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5903589003,"location":{"name":"Sydney, AU"},"metadata":null,"id":8034555003,"updated_at":"2026-10-30T08:38:53-04:00","requisition_id":"R-103115","title":"Mid Enterprise Account Executive","company_name":"Klaviyo","first_published":"2026-10-16T01:29:21-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Account Executives at Klaviyo are given a tremendous opportunity to have a huge impact on Klaviyo’s prospects, on Klaviyo’s trajectory and as a result, on themselves.\u0026amp;nbsp; At Klaviyo, AEs pride themselves on being product experts who focus on closing deals the right way -- with the right customers whom they set up for success.\u0026amp;nbsp; AEs at Klaviyo run the entire sales cycle -- from qualification to demo to driving the buying process to close, all while managing dozens of prospects at once.\u0026amp;nbsp; The best AEs are able to close over 80% of their opportunities, forecast their business with accuracy, and proactively manage and extract value from their territory long term.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join us, and let\u0026#39;s build the future of marketing technology together.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo’s Headquarters are based in Boston, US. This current role is hybrid and based out of our Sydney office.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Seek and qualify new opportunities across the Enterprise segment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Actively manage pipeline and develop a strategy for long-term sustained success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with cross functional team members in product, engineering, partnerships and customer success to\u0026amp;nbsp; improve cross-departmental efforts for upmarket clients\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the success of your peers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exhibit Klaviyo’s values of accountability and effort\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide guidance and support to new Account Executives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years sales experience\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;8+ years experience in SaaS or Martech sales in a new logo acquisition role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to build relationships with internal (business development, marketing, ops and enablement partnerships, etc.) and external (clients, prospects, agencies etc.) stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In line with our value of always learning, you define yourself as an energetic self-starter who is results-oriented and works effectively in an entrepreneurial environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience and interest in working with strategic accounts with multiple stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven strategic pipeline management experience to ensure long term success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of using data to inform decision making.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of working with leadership to define and implement successful new programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic mindset to define and execute sales strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A results oriented, highly motivated, enthusiastic attitude and the ability to work independently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A deep understanding of SaaS and sales economics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eligible to work in Australia without restrictions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Soft-skills:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Exemplary presentation and communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent analytical, problem-solving and decision making skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Detail-oriented and persuasive.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong sense of curiosity with a bias towards action.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with tools such as Salesforce, Outreach, and Gong.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use of, implementation and understanding of sales process and methodologies.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Klaviyo in APAC:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are “1% done” but have big plans for Klaviyo in APAC. Our Sydney team began to take shape throughout 2022 and has now built out our go to market teams in sales, customer success, services, partnerships, marketing, employee experience and product support. We opened our Singapore Hub in late 2025 and are scaling fast. As the team grows we will see a continued expansion of Klaviyo’s customer base and the building of a fantastic working culture in line with what we see elsewhere in Klaviyo but with its own local identity within our Sydney based team. This is your unique opportunity to join us at an early stage and help to shape our future Klaviyo in APAC.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One of our values as a company is ‘always learning’ and you can feel that in APAC. People are looking to grow and develop and Klaviyo provides a great platform to do so. As we are still early in our journey in APAC this means there is a lot of headroom to grow and develop within your role - we are looking for the leaders of the future. At Klaviyo we aim to hire within first, Klaviyos (our team members are called Klaviyos) are regularly being promoted or moving into new functional areas - it really is an education through experience here.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using\u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;\u0026amp;nbsp;Covey Scout for Inbound\u0026lt;/a\u0026gt;\u0026amp;nbsp;on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey\u0026lt;a href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;\u0026amp;nbsp;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$160,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$160,000 AUD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4031923003,"name":"Sydney","location":"Sydney, New South Wales, Australia","child_ids":[],"parent_id":4123826003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8017123003?gh_jid=8017123003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":5895116003,"location":{"name":"Boston, MA"},"metadata":null,"id":8017123003,"updated_at":"2026-10-30T08:38:42-04:00","requisition_id":"R-103101","title":"Order to Cash Track Lead, Finance Engineering","company_name":"Klaviyo","first_published":"2026-10-22T11:01:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Klaviyo, we know that building a great company starts with building a great team. We welcome candidates from a wide range of backgrounds and experiences, and we care as much about your trajectory and potential as we do about direct, one‑to‑one matches with every requirement.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo went public in 2023 and is scaling fast. This is a rare chance to lead and build the Order to Cash (O2C) foundation for a company at this inflection point. The Finance Technology Systems team is part of G\u0026amp;amp;A Systems within Global Technology Solutions (GTS). This group designs, operates, and continually improves the applications and workflows that power how Klaviyo manages money, risk, and financial reporting at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The team partners closely with Finance, Accounting, Tax, Treasury, FP\u0026amp;amp;A, Procurement, and Internal Audit, as well as adjacent technology teams like Corporate IT, Data, and GTM Systems, to ensure our back‑office stack is reliable, well‑integrated, compliant, and ready for a public, AI‑forward SaaS business. We own the roadmap, health, and governance of platforms including our ERP and financial systems (e.g., NetSuite/Oracle), procure‑to‑pay (e.g., Coupa), revenue and billing systems, and related integrations and automation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role reports to the Director, G\u0026amp;amp;A Systems and leads the team responsible for Finance Technology Solutions across Klaviyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Order to Cash (O2C) Lead, Finance Systems, you will be the accountable technology leader for Klaviyo’s O2C application landscape and core financial workflows. You will lead Enterprise and International Expansion capabilities that will provide revenue uplift for Klaviyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Own the O2C track\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Execute on the roadmap for Klaviyo’s O2C stack aligned to the company priorities by translating business requirements into functional and technical design. Bring first principles thinking to your design.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrate CPQ to NetSuite and ensure that all Enterprise capabilities are delivered with scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Look at O2C systems landscape and provide recommendations to set Klaviyo for the future\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure we deliver with the highest code quality by thoroughly thinking through test cases and applying rigorous build and test.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Own SOX, controls, and audit readiness for Finance systems\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the design, implementation, and operation of IT General Controls (ITGCs) and other key controls across O2C applications, in partnership with Internal Audit, Security, and external auditors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continually simplify and automate controls and evidence collection so audits are reliable and predictable, with fewer deficiencies and lower friction for Finance and GTS teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Drive AI-native transformation across Finance\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead Klaviyo\u0026#39;s push to make Finance one of the most automated, insight-driven functions in the company. You\u0026#39;ll identify and deliver high-value AI use cases across the O2C workflow.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ll partner directly with Klaviyo\u0026#39;s AI and data platform teams and Finance Engineering\u0026amp;nbsp; to embed AI into core Finance processes with clear guardrails, measurable productivity gains, and the rigor expected of a public company. This isn\u0026#39;t a future-state vision, it\u0026#39;s work already underway, and you\u0026#39;ll own it from a Product standpoint.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Design and optimize core Finance processes and systems\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have a leader mindset and partner with Controllership, Tax, Treasury\u0026amp;nbsp; leaders to improve and continuously refine end‑to‑end O2C workflows ensuring systems and processes are tightly aligned.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure our ERP and other SaaS O2C applications are configured, integrated, and operated to support accurate, timely close, scalable revenue and billing, and high‑quality financial data that downstream teams can trust.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Act as a strategic partner and communicator\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary technology partner for Controller, and Finance leadership team on systems, data, and process topics;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;As needed, represent Finance Technology Systems in executive forums, planning cycles, and cross‑functional initiatives, ensuring O2C needs are anticipated and built into wider GTS and company roadmaps.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ve spent your career at the intersection of Finance and Technology and you\u0026#39;ve moved beyond just keeping systems running. You think in product design, roadmaps, outcomes, and partnerships. You know what a well-run O2C\u0026amp;nbsp; function looks like, and you know how to build one.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ve worked in\u0026amp;nbsp; teams through real complexity: ERP and other transformations, SOX audits, billing system overhauls, or the messy work of integrating Finance systems across a growing company. You don\u0026#39;t need a perfect environment to do great work, you create structure where there isn\u0026#39;t any, and you bring Finance and engineering stakeholders along with you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Specifically, you likely bring:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in enterprise or business systems, with meaningful ownership of Finance technology at a tech or SaaS company; 4+ years in O2C, responsible for order-to cash\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding\u0026amp;nbsp; of practical SOX ITGC experience and a clean track record working with Internal Audit and external auditors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of enterprise-led growth, international expansion and system features required to enable moving upmarket\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on in\u0026amp;nbsp; ERP and Finance application architecture (NetSuite/Oracle, Avalara, Zuora, or similar), integration patterns, and how Finance data flows across a modern tech stack\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver business outcomes by partnering\u0026amp;nbsp; strong engineering team with AI build-first mentality\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Personally built or scaled AI and automation in Finance workflows - reconciliations, invoice processing, forecasting prep and can speak to what worked and what didn\u0026#39;t\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$140,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$210,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8041534003?gh_jid=8041534003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":5895116003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":8041534003,"updated_at":"2026-10-30T08:38:42-04:00","requisition_id":"R-103101","title":"Order to Cash Track Lead, Finance Engineering","company_name":"Klaviyo","first_published":"2026-10-22T11:01:04-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Klaviyo, we know that building a great company starts with building a great team. We welcome candidates from a wide range of backgrounds and experiences, and we care as much about your trajectory and potential as we do about direct, one‑to‑one matches with every requirement.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo went public in 2023 and is scaling fast. This is a rare chance to lead and build the Order to Cash (O2C) foundation for a company at this inflection point. The Finance Technology Systems team is part of G\u0026amp;amp;A Systems within Global Technology Solutions (GTS). This group designs, operates, and continually improves the applications and workflows that power how Klaviyo manages money, risk, and financial reporting at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The team partners closely with Finance, Accounting, Tax, Treasury, FP\u0026amp;amp;A, Procurement, and Internal Audit, as well as adjacent technology teams like Corporate IT, Data, and GTM Systems, to ensure our back‑office stack is reliable, well‑integrated, compliant, and ready for a public, AI‑forward SaaS business. We own the roadmap, health, and governance of platforms including our ERP and financial systems (e.g., NetSuite/Oracle), procure‑to‑pay (e.g., Coupa), revenue and billing systems, and related integrations and automation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role reports to the Director, G\u0026amp;amp;A Systems and leads the team responsible for Finance Technology Solutions across Klaviyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Order to Cash (O2C) Lead, Finance Systems, you will be the accountable technology leader for Klaviyo’s O2C application landscape and core financial workflows. You will lead Enterprise and International Expansion capabilities that will provide revenue uplift for Klaviyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Own the O2C track\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Execute on the roadmap for Klaviyo’s O2C stack aligned to the company priorities by translating business requirements into functional and technical design. Bring first principles thinking to your design.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrate CPQ to NetSuite and ensure that all Enterprise capabilities are delivered with scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Look at O2C systems landscape and provide recommendations to set Klaviyo for the future\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure we deliver with the highest code quality by thoroughly thinking through test cases and applying rigorous build and test.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Own SOX, controls, and audit readiness for Finance systems\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the design, implementation, and operation of IT General Controls (ITGCs) and other key controls across O2C applications, in partnership with Internal Audit, Security, and external auditors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continually simplify and automate controls and evidence collection so audits are reliable and predictable, with fewer deficiencies and lower friction for Finance and GTS teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Drive AI-native transformation across Finance\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead Klaviyo\u0026#39;s push to make Finance one of the most automated, insight-driven functions in the company. You\u0026#39;ll identify and deliver high-value AI use cases across the O2C workflow.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ll partner directly with Klaviyo\u0026#39;s AI and data platform teams and Finance Engineering\u0026amp;nbsp; to embed AI into core Finance processes with clear guardrails, measurable productivity gains, and the rigor expected of a public company. This isn\u0026#39;t a future-state vision, it\u0026#39;s work already underway, and you\u0026#39;ll own it from a Product standpoint.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Design and optimize core Finance processes and systems\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have a leader mindset and partner with Controllership, Tax, Treasury\u0026amp;nbsp; leaders to improve and continuously refine end‑to‑end O2C workflows ensuring systems and processes are tightly aligned.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure our ERP and other SaaS O2C applications are configured, integrated, and operated to support accurate, timely close, scalable revenue and billing, and high‑quality financial data that downstream teams can trust.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Act as a strategic partner and communicator\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary technology partner for Controller, and Finance leadership team on systems, data, and process topics;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;As needed, represent Finance Technology Systems in executive forums, planning cycles, and cross‑functional initiatives, ensuring O2C needs are anticipated and built into wider GTS and company roadmaps.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ve spent your career at the intersection of Finance and Technology and you\u0026#39;ve moved beyond just keeping systems running. You think in product design, roadmaps, outcomes, and partnerships. You know what a well-run O2C\u0026amp;nbsp; function looks like, and you know how to build one.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ve worked in\u0026amp;nbsp; teams through real complexity: ERP and other transformations, SOX audits, billing system overhauls, or the messy work of integrating Finance systems across a growing company. You don\u0026#39;t need a perfect environment to do great work, you create structure where there isn\u0026#39;t any, and you bring Finance and engineering stakeholders along with you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Specifically, you likely bring:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in enterprise or business systems, with meaningful ownership of Finance technology at a tech or SaaS company; 4+ years in O2C, responsible for order-to cash\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding\u0026amp;nbsp; of practical SOX ITGC experience and a clean track record working with Internal Audit and external auditors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of enterprise-led growth, international expansion and system features required to enable moving upmarket\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on in\u0026amp;nbsp; ERP and Finance application architecture (NetSuite/Oracle, Avalara, Zuora, or similar), integration patterns, and how Finance data flows across a modern tech stack\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver business outcomes by partnering\u0026amp;nbsp; strong engineering team with AI build-first mentality\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Personally built or scaled AI and automation in Finance workflows - reconciliations, invoice processing, forecasting prep and can speak to what worked and what didn\u0026#39;t\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$140,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$210,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8005686003?gh_jid=8005686003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5890042003,"location":{"name":"Denver, CO"},"metadata":null,"id":8005686003,"updated_at":"2026-10-30T08:37:54-04:00","requisition_id":"R-103053","title":"Partner Account Manager","company_name":"Klaviyo","first_published":"2026-09-25T15:25:36-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Klaviyo, the partnerships team prides themselves on being marketing and product experts. As a Partner Account Manager, you will be responsible for building a long term, deep, and mutually-beneficial relationship with Klaviyo’s marketing agency and systems integrator partners. You will leverage strong consultative skills to understand your partners’ business model and growth strategy so that you can identify ways Klaviyo can help them (and their clients) grow.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you are responsible for managing relationships with Klaviyo partners, articulating the value of Klaviyo, differentiating Klaviyo from other solutions, managing business development opportunities (and co-selling) to/from your partners, driving co-marketing alongside the ecosystem marketing team, acting as a thought leader in our space, and coaching your partners on how to grow their business, including their profitability, with Klaviyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Become a trusted advisor to the ~30 partner relationships you manage with key leaders \u0026amp;amp; decision makers at these orgs + build relationships with those managing front line teams working with Klaviyo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop technical knowledge of the Klaviyo product and understand how your partners can take advance use cases to market\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and manage a lead referral pipeline with your partner portfolio.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work to understand a partner’s organization structure and business goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a long-term strategy with your partner to help them meet their business goals alongside Klaviyo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a consultant to help our partners build or optimize their offerings around Klaviyo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Become a product expert on Klaviyo and adept at presenting how Klaviyo services and software can help a partner improve their business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be comfortable operating with and exceeding revenue-focused goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring your creative thinking, strategies, and ideas to advance Klaviyo’s values, build our culture, and execute on our vision for the future.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have an opportunity to own projects and collaborate with a highly driven team to create new partner enablement and process.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive co-marketing with our partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel: up to 25%, to meet and develop relationships with our agency partners / events.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Are adept at influencing and relationship building.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have partnerships, sales, or account management experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have largely worked on accounts in the Enterprise ($30M-$500M+ GMV) customer segment and can thoughtfully reference those experiences and relationships.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Learning about a new product offering excites you!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable presenting product led discussions and demo’ing the Klaviyo product to your partner network.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are thoughtful, engaging, and energetic.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Obsessed with understanding your customer or partner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable operating independently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable presenting in large groups \u0026amp;amp; showcasing yourself as a thought leader in our industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively solicit and act on feedback from your customers, partners, and peers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are excited to be a part of and have an impact on a rapidly-growing, profitable startup.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a positive outlook and excellent written and verbal communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have 4-5 years of SaaS account management, channel and/or sales experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work collaboratively with enablement, CS, Marketing and Product to introduce and educate agency partners on new enhancements to Klaviyo’s platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$130,900\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$177,100 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8005687003?gh_jid=8005687003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5890042003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":8005687003,"updated_at":"2026-10-30T08:37:54-04:00","requisition_id":"R-103053","title":"Partner Account Manager","company_name":"Klaviyo","first_published":"2026-09-25T15:25:38-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Klaviyo, the partnerships team prides themselves on being marketing and product experts. As a Partner Account Manager, you will be responsible for building a long term, deep, and mutually-beneficial relationship with Klaviyo’s marketing agency and systems integrator partners. You will leverage strong consultative skills to understand your partners’ business model and growth strategy so that you can identify ways Klaviyo can help them (and their clients) grow.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you are responsible for managing relationships with Klaviyo partners, articulating the value of Klaviyo, differentiating Klaviyo from other solutions, managing business development opportunities (and co-selling) to/from your partners, driving co-marketing alongside the ecosystem marketing team, acting as a thought leader in our space, and coaching your partners on how to grow their business, including their profitability, with Klaviyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Become a trusted advisor to the ~30 partner relationships you manage with key leaders \u0026amp;amp; decision makers at these orgs + build relationships with those managing front line teams working with Klaviyo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop technical knowledge of the Klaviyo product and understand how your partners can take advance use cases to market\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and manage a lead referral pipeline with your partner portfolio.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work to understand a partner’s organization structure and business goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a long-term strategy with your partner to help them meet their business goals alongside Klaviyo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a consultant to help our partners build or optimize their offerings around Klaviyo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Become a product expert on Klaviyo and adept at presenting how Klaviyo services and software can help a partner improve their business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be comfortable operating with and exceeding revenue-focused goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring your creative thinking, strategies, and ideas to advance Klaviyo’s values, build our culture, and execute on our vision for the future.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have an opportunity to own projects and collaborate with a highly driven team to create new partner enablement and process.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive co-marketing with our partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel: up to 25%, to meet and develop relationships with our agency partners / events.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Are adept at influencing and relationship building.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have partnerships, sales, or account management experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have largely worked on accounts in the Enterprise ($30M-$500M+ GMV) customer segment and can thoughtfully reference those experiences and relationships.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Learning about a new product offering excites you!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable presenting product led discussions and demo’ing the Klaviyo product to your partner network.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are thoughtful, engaging, and energetic.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Obsessed with understanding your customer or partner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable operating independently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable presenting in large groups \u0026amp;amp; showcasing yourself as a thought leader in our industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively solicit and act on feedback from your customers, partners, and peers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are excited to be a part of and have an impact on a rapidly-growing, profitable startup.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a positive outlook and excellent written and verbal communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have 4-5 years of SaaS account management, channel and/or sales experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work collaboratively with enablement, CS, Marketing and Product to introduce and educate agency partners on new enhancements to Klaviyo’s platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$130,900\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$177,100 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8004963003?gh_jid=8004963003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5890042003,"location":{"name":"Boston, MA"},"metadata":null,"id":8004963003,"updated_at":"2026-10-30T08:37:54-04:00","requisition_id":"R-103053","title":"Partner Account Manager","company_name":"Klaviyo","first_published":"2026-09-25T15:25:34-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Klaviyo, the partnerships team prides themselves on being marketing and product experts. As a Partner Account Manager, you will be responsible for building a long term, deep, and mutually-beneficial relationship with Klaviyo’s marketing agency and systems integrator partners. You will leverage strong consultative skills to understand your partners’ business model and growth strategy so that you can identify ways Klaviyo can help them (and their clients) grow.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you are responsible for managing relationships with Klaviyo partners, articulating the value of Klaviyo, differentiating Klaviyo from other solutions, managing business development opportunities (and co-selling) to/from your partners, driving co-marketing alongside the ecosystem marketing team, acting as a thought leader in our space, and coaching your partners on how to grow their business, including their profitability, with Klaviyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Become a trusted advisor to the ~30 partner relationships you manage with key leaders \u0026amp;amp; decision makers at these orgs + build relationships with those managing front line teams working with Klaviyo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop technical knowledge of the Klaviyo product and understand how your partners can take advance use cases to market\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and manage a lead referral pipeline with your partner portfolio.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work to understand a partner’s organization structure and business goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a long-term strategy with your partner to help them meet their business goals alongside Klaviyo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a consultant to help our partners build or optimize their offerings around Klaviyo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Become a product expert on Klaviyo and adept at presenting how Klaviyo services and software can help a partner improve their business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be comfortable operating with and exceeding revenue-focused goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring your creative thinking, strategies, and ideas to advance Klaviyo’s values, build our culture, and execute on our vision for the future.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have an opportunity to own projects and collaborate with a highly driven team to create new partner enablement and process.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive co-marketing with our partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel: up to 25%, to meet and develop relationships with our agency partners / events.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Are adept at influencing and relationship building.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have partnerships, sales, or account management experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have largely worked on accounts in the Enterprise ($30M-$500M+ GMV) customer segment and can thoughtfully reference those experiences and relationships.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Learning about a new product offering excites you!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable presenting product led discussions and demo’ing the Klaviyo product to your partner network.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are thoughtful, engaging, and energetic.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Obsessed with understanding your customer or partner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable operating independently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable presenting in large groups \u0026amp;amp; showcasing yourself as a thought leader in our industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively solicit and act on feedback from your customers, partners, and peers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are excited to be a part of and have an impact on a rapidly-growing, profitable startup.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a positive outlook and excellent written and verbal communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have 4-5 years of SaaS account management, channel and/or sales experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work collaboratively with enablement, CS, Marketing and Product to introduce and educate agency partners on new enhancements to Klaviyo’s platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$130,900\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$177,100 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8009594003?gh_jid=8009594003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5892069003,"location":{"name":"Sydney, AU"},"metadata":null,"id":8009594003,"updated_at":"2026-11-02T23:22:46-05:00","requisition_id":"R-103090","title":"Partner Account Manager, Commercial","company_name":"Klaviyo","first_published":"2026-11-02T23:22:46-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;About the team\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo\u0026#39;s Partnerships team helps drive durable growth through our ecosystem of agency, systems integrator, and consultant partners. We work closely with partners to create demand, unlock new revenue, improve customer outcomes, and bring the full value of Klaviyo to market.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is shipping faster than ever. Our product doesn\u0026#39;t wait on multi-year plans; it evolves in weekly sprints. A business moving at this speed needs an ecosystem that keeps up, and our partners are central to how we grow. Program Partners are a vital part of that story. So we design for self-service first, then wrap it in a local community and a network of peers, so every partner still feels a human connectio\u0026lt;em\u0026gt;n\u0026lt;/em\u0026gt;. A partner who doesn\u0026#39;t feel valued can\u0026#39;t make their full impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, we serve our partners through two experiences. \u0026lt;strong\u0026gt;Managed partners\u0026lt;/strong\u0026gt; have graduated to a dedicated, high-touch Partner Account Manager by meeting our tier requirements and graduation thresholds.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Program Partners\u0026lt;/strong\u0026gt; are building their Klaviyo practice, from newly onboarded agencies and boutique specialists to established firms who work with Klaviyo on select projects and referrals. Every Program Partner gets an always-on experience of digital enablement, workshops, office hours, community, and joint go-to-market opportunities, with a clear path to a named Partner Account Manager as their Klaviyo business grows.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our best Partner Managers are commercial, partner-first, and highly collaborative. They know how to turn strong relationships into measurable business outcomes through joint go-to-market planning, co-sell execution, and partner enablement. In this role, you\u0026#39;ll bring that approach to every Program Partner at scale.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;About the role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;This role primarily supports our Commercial segment, which serves small to medium brands with under $30M in company revenue. As a Partner Account Manager, Program Partners, you will own our Program Partners across the segment: the hundreds of partners who have not yet graduated to managed status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Program Partners are not a consolation prize. They drive new logos and Commercial coverage that other partners won\u0026#39;t pursue, and we activate them through self-service portals, on-demand enablement, AI, and community.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll build a one-to-many growth model that combines partner lifecycle marketing, enablement, community, commercial activation, data, and automation. \u0026lt;strong\u0026gt;Your mission: \u0026lt;/strong\u0026gt;help more partners build and grow a thriving Klaviyo practice, more frequently, so their business and their clients\u0026#39; results grow alongside measurable revenue growth with Klaviyo. You will turn that untapped potential into a reliable, repeatable source of partner-sourced revenue.\u0026lt;/p\u0026gt;\n\u0026lt;table\u0026gt;\n\u0026lt;tbody\u0026gt;\n\u0026lt;tr\u0026gt;\n\u0026lt;td\u0026gt;\n\u0026lt;p\u0026gt;Our motto is that no partner is left behind, and our north star is that we have no inactive partners. The Klaviyo partner program should be a valuable asset and community for every partner, helping their business, and in turn their clients, grow.\u0026lt;/p\u0026gt;\n\u0026lt;/td\u0026gt;\n\u0026lt;/tr\u0026gt;\n\u0026lt;/tbody\u0026gt;\n\u0026lt;/table\u0026gt;\n\u0026lt;p\u0026gt;Success is measured by partner-sourced pipeline and closed-won attached revenue. We also track the health of the Program Partner book of business through reach (how many partners are active), frequency (how often they source or attach deals), and yield (the value of each deal). Leading indicators such as certification progress, community engagement, portal adoption, and enablement cohort participation show us where to focus next.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;How you\u0026#39;ll make an impact\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Drive activation and commercial growth\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Increase the number of partners generating qualified opportunities and repeatable partner-sourced revenue.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build growth plays that help partners move from onboarding to first registered lead, first opportunity, and repeat sourcing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with sales leaders, account executives, and BDRs on partner engagement, lead handoffs, and effective co-selling, including attaching certified, enabled partners for implementation and ongoing Klaviyo management and optimization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive the right behaviors with push and pull across content, resources, tasks in the partner portal, and lead registration adoption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify high-potential partners through performance and engagement signals, and trigger targeted support when it accelerates results. Fast-track the strongest toward managed status in partnership with the PAM team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Create an exceptional partnership experience at scale\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deliver a predictable cadence of digital enablement, partner workshops, office hours, community activities, and demand generation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure partners feel connected and supported, and are enabled to use the right channels and avenues for their needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Partner Marketing and regional Partner Enablement to build sales plays, enablement cohorts, and demand-gen motions that partners can run with us.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Market to our partners, and market through our partners to generate sourced opportunities. Build ecosystem and community along the way.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Run the book with data and AI\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Use partner health data and leading indicators (portal and content engagement, certification progress, lead registrations, pipeline, time to first deal) to decide where monthly GTM motions and sales plays should focus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Catch partners before they go inactive, and re-activate those who have.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Surface accounts, opportunities, and untapped revenue or service opportunities for partners, proactively and at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI and automation daily to segment the book, personalize outreach, build plays, and clear admin.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Who you are\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have 5+ years of experience in partnerships, channel, business development, sales, or a related SaaS go-to-market role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have driven partner-sourced pipeline or revenue through programs and scaled motions, not only through a handful of strategic relationships.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have worked with agencies, consultancies or tech partners that serve small and medium brands, ideally in ecommerce or martech.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a data-first mindset: you read leading indicators, build segments, and turn them into action in tools like Salesforce and Tableau.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are AI native: you know how to use the content, frameworks, and program resources at your disposal, and you build repeatable workflows, templates, and plays.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You communicate well at scale, running webinars, cohorts, office hours, and campaigns that change partner behavior.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are confident working with sales leaders, AEs, and BDRs, and with Partner Marketing, Enablement, and Operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a knack for uncovering revenue opportunities and surfacing them to partners and sales teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;You thrive in a high-pace environment, with a \u0026quot;1% done\u0026quot; mentality: you move fast, ship, learn, and iterate, with no shortcuts in an industry and product that keep innovating.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Klaviyo in APAC:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are “1% done” but have big plans for Klaviyo in APAC. Our Sydney team began to take shape throughout 2022 and has now built out our go to market teams in sales, customer success, services, partnerships, marketing, employee experience and product support. We opened our Singapore Hub in late 2025 and are scaling fast. As the team grows we will see a continued expansion of Klaviyo’s customer base and the building of a fantastic working culture in line with what we see elsewhere in Klaviyo but with its own local identity within our Sydney based team. This is your unique opportunity to join us at an early stage and help to shape our future Klaviyo in APAC.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One of our values as a company is ‘always learning’ and you can feel that in APAC. People are looking to grow and develop and Klaviyo provides a great platform to do so. As we are still early in our journey in APAC this means there is a lot of headroom to grow and develop within your role - we are looking for the leaders of the future. At Klaviyo we aim to hire within first, Klaviyos (our team members are called Klaviyos) are regularly being promoted or moving into new functional areas - it really is an education through experience here.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using\u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;\u0026amp;nbsp;Covey Scout for Inbound\u0026lt;/a\u0026gt;\u0026amp;nbsp;on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey\u0026lt;a href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;\u0026amp;nbsp;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$119,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$161,000 AUD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4031923003,"name":"Sydney","location":"Sydney, New South Wales, Australia","child_ids":[],"parent_id":4123826003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8034707003?gh_jid=8034707003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5887123003,"location":{"name":"London, UK"},"metadata":null,"id":8034707003,"updated_at":"2026-10-30T08:36:36-04:00","requisition_id":"R-102949","title":"Partner Account Manager (Commercial), Spanish-Speaker","company_name":"Klaviyo","first_published":"2026-10-15T12:01:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;London, UK (3 days p/week in-office)\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Full-time permanent role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, Partner Account Managers (PAM) pride themselves on being marketing and product experts. As our Partner Account Manager for EMEA \u0026lt;strong\u0026gt;(specifically for the Spanish region) \u0026lt;/strong\u0026gt;you will be responsible for building a long term, deep, and mutually-beneficial relationship with Klaviyo’s digital marketing agencies and systems integrator partners. You will leverage strong consultative skills to understand your partners’ business model and growth strategy so that you can identify ways Klaviyo can help them (and their clients) grow.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are responsible for articulating the value of Klaviyo’s software, differentiating Klaviyo from other solutions, managing business development referrals (and co-selling opportunities) to/ from your partners, and coaching your partners on how to grow their business, including their profitability with Klaviyo.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll make an impact\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Manage relationships\u0026lt;/strong\u0026gt;: Nurture a portfolio of 40 partner relationships, serving as a trusted advisor\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive partner growth\u0026lt;/strong\u0026gt;: develop and execute long-term strategies to help partners achieve their growth objectives with klaviyo\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead referrals and co-selling\u0026lt;/strong\u0026gt;: build and manage a lead referral pipeline between klaviyo and your partners, identifying co-selling opportunities to drive mutual success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Showcase Klaviyo expertise\u0026lt;/strong\u0026gt;: articulate the value of klaviyo’s platform, differentiating it from competitors and demonstrating how it can improve partners’ profitability and business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operate with revenue goals\u0026lt;/strong\u0026gt;: be comfortable operating with revenue-focused objectives, ensuring partners contribute meaningfully to klaviyo’s growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborate cross-functionally\u0026lt;/strong\u0026gt;: work closely with marketing, sales, and product teams to educate partners on platform enhancements and support their integration into their offerings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Travel\u0026lt;/strong\u0026gt;: spend up to 25% of your time traveling across the the Spanish region to build relationships and attend events when needed\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Experience:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;2+ years\u0026lt;/strong\u0026gt; in Partnerships, Channel, Account Management, or Commercial Customer Success roles within SaaS (preferably in MarTech or working with eCommerce-focused accounts)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with digital marketing agencies and/ or systems integrator partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to manage multiple accounts and relationships in a high-velocity, high-volume environment with a focus on driving partner productivity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Languages:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Fluent in \u0026lt;strong\u0026gt;English and Spanish\u0026lt;/strong\u0026gt; (written and verbal), essential\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Business-fluent Italian (written \u0026amp;amp; verbal), a bonus!\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Skills:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Exceptional influencing and relationship-building abilities across all levels of seniority, with the capacity to navigate complex organizational structures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adept at identifying and aligning partner goals with Klaviyo’s platform capabilities\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Mindset:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, strategic thinker with a creative approach to problem-solving\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about building strong partnerships and delivering value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Other Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Willing and able to travel across the UKI and Europe as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;£50,575 - \u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;£68,425\u0026lt;/span\u0026gt; GBP (70:30 OTE split)\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid #LI-JW1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;€59.500\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;€80.500 EUR\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4061644003,"name":"Dublin","location":"Dublin, County Dublin, Ireland","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7997912003?gh_jid=7997912003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5887123003,"location":{"name":"Dublin, IE"},"metadata":null,"id":7997912003,"updated_at":"2026-10-30T08:36:36-04:00","requisition_id":"R-102949","title":"Partner Account Manager (Commercial), Spanish-Speaker","company_name":"Klaviyo","first_published":"2026-09-18T10:55:56-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Dublin, Ireland (3 days p/week in-office)\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Full-time permanent role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, Partner Account Managers (PAM) pride themselves on being marketing and product experts. As our Partner Account Manager for EMEA \u0026lt;strong\u0026gt;(specifically for the Spanish region) \u0026lt;/strong\u0026gt;you will be responsible for building a long term, deep, and mutually-beneficial relationship with Klaviyo’s digital marketing agencies and systems integrator partners. You will leverage strong consultative skills to understand your partners’ business model and growth strategy so that you can identify ways Klaviyo can help them (and their clients) grow.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are responsible for articulating the value of Klaviyo’s software, differentiating Klaviyo from other solutions, managing business development referrals (and co-selling opportunities) to/ from your partners, and coaching your partners on how to grow their business, including their profitability with Klaviyo.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll make an impact\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Manage relationships\u0026lt;/strong\u0026gt;: Nurture a portfolio of 40 partner relationships, serving as a trusted advisor\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive partner growth\u0026lt;/strong\u0026gt;: develop and execute long-term strategies to help partners achieve their growth objectives with klaviyo\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead referrals and co-selling\u0026lt;/strong\u0026gt;: build and manage a lead referral pipeline between klaviyo and your partners, identifying co-selling opportunities to drive mutual success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Showcase Klaviyo expertise\u0026lt;/strong\u0026gt;: articulate the value of klaviyo’s platform, differentiating it from competitors and demonstrating how it can improve partners’ profitability and business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operate with revenue goals\u0026lt;/strong\u0026gt;: be comfortable operating with revenue-focused objectives, ensuring partners contribute meaningfully to klaviyo’s growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborate cross-functionally\u0026lt;/strong\u0026gt;: work closely with marketing, sales, and product teams to educate partners on platform enhancements and support their integration into their offerings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Travel\u0026lt;/strong\u0026gt;: spend up to 25% of your time traveling across the the Spanish region to build relationships and attend events when needed\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Experience:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;2+ years\u0026lt;/strong\u0026gt; in Partnerships, Channel, Account Management, or Commercial Customer Success roles within SaaS (preferably in MarTech or working with eCommerce-focused accounts)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with digital marketing agencies and/ or systems integrator partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to manage multiple accounts and relationships in a high-velocity, high-volume environment with a focus on driving partner productivity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Languages:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Fluent in \u0026lt;strong\u0026gt;English and Spanish\u0026lt;/strong\u0026gt; (written and verbal), essential\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Business-fluent Italian (written \u0026amp;amp; verbal), a bonus!\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Skills:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Exceptional influencing and relationship-building abilities across all levels of seniority, with the capacity to navigate complex organizational structures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adept at identifying and aligning partner goals with Klaviyo’s platform capabilities\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Mindset:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, strategic thinker with a creative approach to problem-solving\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about building strong partnerships and delivering value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Other Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Willing and able to travel across the UKI and Europe as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid #LI-JW1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;€59.500\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;€80.500 EUR\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4061644003,"name":"Dublin","location":"Dublin, County Dublin, Ireland","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8009592003?gh_jid=8009592003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5892067003,"location":{"name":"Sydney, AU"},"metadata":null,"id":8009592003,"updated_at":"2026-10-30T08:38:24-04:00","requisition_id":"R-103084","title":"Partner Account Manager, Mid Enteprise","company_name":"Klaviyo","first_published":"2026-10-06T06:12:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;http://klaviyo.com/careers\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;klaviyo.com/careers\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo’s Partnerships team helps drive durable growth through our ecosystem of agency, systems integrator, and consultant partners. We work closely with partners to create demand, unlock new revenue, improve customer outcomes, and bring the full value of Klaviyo to market.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our best Partner Managers are commercial, partner-first, and highly collaborative. They know how to turn strong relationships into measurable business outcomes through joint go-to-market planning, co-sell execution, and partner enablement.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Partner Account Manager, Mid-Market, you will own and grow a portfolio of strategic agency and services partners while also recruiting and activating new partners across your territory. You will be responsible for driving partner-sourced pipeline, building repeatable co-sell motions and GTM plans, and helping partners expand their Klaviyo practice and profitability.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is ideal for someone who can move fluidly between executive relationship management, partner enablement, pipeline creation, and hands-on deal execution. You should be comfortable leading joint business planning, identifying whitespace, building partner account plans, and working side by side with Klaviyo sellers to move opportunities forward.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will also help partners bring Klaviyo’s broader platform story to market, including our evolving B2C CRM, AI-powered capabilities, and service offerings.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll make an impact\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and grow a portfolio of 15–20 partners across your territory, building trusted relationships with executive stakeholders, sales leaders, and delivery teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Recruit, onboard, and activate high-potential new partners to expand Klaviyo’s mid-market ecosystem and improve regional coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive partner-sourced pipeline through structured joint GTM plans, partner business plans, and co-sell execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and manage a healthy referral and co-sell pipeline, with a strong focus on opportunity volume, velocity, and quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead joint account planning and account mapping with partners and Klaviyo AEs to identify whitespace, unlock new logos, and accelerate expansion opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help partners strengthen their Klaviyo positioning, service offerings, and go-to-market motion to grow the commercial value of their practice\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Partner Marketing to execute joint GTM programs that generate awareness, demand, and pipeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive regular business reviews with partners, using data and insight to improve performance and long-term impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel up to 25% to meet with partners, support field engagement, and attend events\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who you are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have 5+ years of experience in partnerships, channel, account management, business development, sales, or a related SaaS go-to-market role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience working with partners that support mid-market and/or enterprise customers and can speak credibly to that segment and its buying dynamics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a strong relationship builder, have a challenger mindset with commercial instincts and are motivated by revenue outcomes, not just partner activity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have prior quota-carrying experience, with a track record of hitting monthly and quarterly partner or revenue targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience building and executing joint GTM plans across co-sell, co-marketing, and partner-led demand generation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are confident working directly with AEs and sales teams on account planning, pipeline generation, and deal acceleration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable presenting product, solution, and value-based discussions with partners and customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are highly collaborative, operate well independently, and can set priorities and drive outcomes in a fast-moving environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You hold a valid work authorisation to work in Australia\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;Klaviyo in APAC:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are “1% done” but have big plans for Klaviyo in APAC. Our Sydney team began to take shape throughout 2022 and has now built out our go to market teams in sales, customer success, services, partnerships, marketing, employee experience and product support. We opened our Singapore Hub in late 2025 and are scaling fast. As the team grows we will see a continued expansion of Klaviyo’s customer base and the building of a fantastic working culture in line with what we see elsewhere in Klaviyo but with its own local identity within our Sydney based team. This is your unique opportunity to join us at an early stage and help to shape our future Klaviyo in APAC.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One of our values as a company is ‘always learning’ and you can feel that in APAC. People are looking to grow and develop and Klaviyo provides a great platform to do so. As we are still early in our journey in APAC this means there is a lot of headroom to grow and develop within your role - we are looking for the leaders of the future. At Klaviyo we aim to hire within first, Klaviyos (our team members are called Klaviyos) are regularly being promoted or moving into new functional areas - it really is an education through experience here.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using\u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;\u0026amp;nbsp;Covey Scout for Inbound\u0026lt;/a\u0026gt;\u0026amp;nbsp;on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey\u0026lt;a href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;\u0026amp;nbsp;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$163,625\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$221,375 AUD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4031923003,"name":"Sydney","location":"Sydney, New South Wales, Australia","child_ids":[],"parent_id":4123826003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7916089003?gh_jid=7916089003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5847948003,"location":{"name":"Singapore"},"metadata":null,"id":7916089003,"updated_at":"2026-10-30T08:36:33-04:00","requisition_id":"R-102943","title":"Partner Account Manager, Mid Enterprise","company_name":"Klaviyo","first_published":"2026-08-24T04:30:28-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Want to learn more about life at Klaviyo? Visit\u0026lt;a href=\u0026quot;http://klaviyo.com/careers\u0026quot;\u0026gt; klaviyo.com/careers\u0026lt;/a\u0026gt; to see how we empower creators to own their own destiny.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo’s Partnerships team drives durable growth through an ecosystem of agencies, systems integrators, consultants, MSPs, OSPs, and other strategic services partners. We work closely with partners to create demand, unlock new revenue, improve customer outcomes, and bring the full value of Klaviyo to market.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our best Partner Managers are commercial, partner-first, and highly collaborative. They turn strong executive relationships into measurable business outcomes through joint go-to-market planning, co-sell execution, partner recruitment, partner enablement, and strategic account development.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;This is a senior, execution-focused strategic partnerships role supporting Klaviyo’s Mid/Large Enterprise motion across Asia. The role will help build and scale high-impact relationships with global and regional strategic partners, including Accenture, WPP, Hakuhodo, and Dentsu, while developing a broader partner ecosystem across Southeast Asia, Japan, Greater China, and South Korea.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Reporting to the APAC Partnerships Leader, you will identify, recruit, and grow strategic partnerships from the ground up. You will navigate complex, multi-threaded stakeholder environments and translate partner engagement into measurable pipeline, revenue, customer outcomes, and market expansion.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A key part of the role is building Klaviyo’s presence with partners that have strong enterprise reach, delivery capability, and influence across the target markets. Experience working with MSP and OSP models will be beneficial as we creatively explore how these partners can help bring Klaviyo’s next generation of AI-forward product capabilities to market.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will articulate and differentiate Klaviyo in the market, drive business development and co-sell opportunities, and shape services-led go-to-market plays that help partners grow their Klaviyo practice and profitability. You will also work closely with Partner Marketing, Sales, Product, Customer Success, and regional leadership to bring Klaviyo’s broader platform story to market, including our B2C CRM, AI-powered capabilities, and service offerings.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Strong martech experience is preferred but not required. More important is the ability to understand complex customer and partner environments, build credibility with senior stakeholders, and turn strategic relationships into repeatable commercial outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Focus markets\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Southeast Asia (SEA)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Japan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Greater China (GCR)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;South Korea\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How you’ll make an impact\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the development and execution of Klaviyo’s strategic partnerships strategy across SEA, Japan, GCR, and South Korea.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify, recruit, and build high-impact partnerships with global and regional GSIs, SIs, agency holding companies, MSPs, OSPs, and other strategic services providers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and deepen relationships with priority partners such as Accenture, WPP, Hakuhodo, and Dentsu.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build joint business plans that align partner priorities, Klaviyo’s growth objectives, target accounts, routes to market, and measurable revenue outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create repeatable co-sell and partner-led motions across enterprise and upper mid-market accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and grow a focused portfolio of strategic partners, with accountability for partner-sourced pipeline, partner-influenced revenue, activation, and market coverage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish executive relationships across partner leadership, alliance teams, sales organisations, delivery teams, and relevant country or market leads.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop multi-partner plays that combine Klaviyo with GSIs, SIs, MSPs, OSPs, technology partners, and adjacent ecosystem partners to deliver differentiated customer value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Sales to identify whitespace, map strategic accounts, create executive alignment, and accelerate complex opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shape services-led and transformation-driven go-to-market plays that help partners build, scale, and monetise their Klaviyo practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Partner Marketing on regional campaigns, executive programs, events, and partner-led demand generation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Product, Solutions Engineering, Customer Success, and Enablement to remove barriers to partner activation and customer adoption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring Klaviyo’s broader platform story to partners and customers, including martech, AI, data, and service use cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive regular business reviews with strategic partners, using data and insight to improve performance, accountability, and long-term impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel across Asia, up to 25%, to meet partners, support field engagement, and attend strategic events.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who you are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have 8+ years of experience in strategic partnerships, alliances, business development, enterprise sales, channel, or a related SaaS go-to-market role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience building and scaling high-value relationships with GSIs, SIs, agency holding companies, MSPs, OSPs, or broader services partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have direct experience with partner recruitment, ideally taking partnerships from zero to one and creating the structure, momentum, and commercial case for growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You understand MSP and OSP operating models and how these partners influence technology decisions, customer relationships, implementation, and ongoing services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a track record of driving partner-sourced, partner-influenced, or direct revenue outcomes against clear targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable engaging senior executives across organisations such as Accenture, WPP, Hakuhodo, Dentsu, and comparable strategic partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience working across multiple Asian markets and can adapt your approach to different business cultures, buying processes, and partner ecosystems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a strong commercial mindset and know how to turn partner activity into pipeline, revenue, and strategic growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable managing complex, multi-threaded relationships across external partners and internal cross-functional teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a strong understanding of SaaS sales motions, enterprise deal cycles, co-sell dynamics, and services-led growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience building and executing joint go-to-market plans across co-sell, co-marketing, partner enablement, strategic accounts, and partner-led demand generation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are credible with executive stakeholders and confident leading solution, value, and business discussions with partners and customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong strategic judgement, balanced with the ability to execute hands-on and maintain momentum.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a challenger mindset and are comfortable bringing a clear point of view, asking hard questions, and pushing toward better outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are highly collaborative, operate well independently, set priorities effectively, and drive outcomes in a fast-moving environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong martech experience is preferred but not required; experience in adjacent SaaS, CRM, data, commerce, or digital transformation ecosystems is also relevant.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are AI fluent and use AI responsibly in your day-to-day work to improve productivity, sharpen thinking, and model new ways of working for partners and internal teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bilingual capability, particularly in a language relevant to the focus markets, is an advantage.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Klaviyo in APAC:\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt; We are rapidly expanding our footprint in Asia-Pacific with our new Singapore Hub. Since launching here just six months ago we are already scaling fast, aggressively building out our core GTM functions, including Sales, Pre-sales, Business Development, Customer Success, Partnerships, Marketing, and People.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;This is a true \u0026lt;strong\u0026gt;“1% done”\u0026lt;/strong\u0026gt; moment. While we build on the strong foundation of our Sydney presence, our Singapore Hub offers the unique energy of a startup within a global company. We are looking for \u0026lt;strong\u0026gt;“Drivers”\u0026lt;/strong\u0026gt;—builders who want to shape our local culture and define the future of Klaviyo in Asia-Pacific and Japan.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Aligned with our value of \u0026lt;strong\u0026gt;Always Learning\u0026lt;/strong\u0026gt;, we are looking for the leaders of the future. The headroom for growth here is massive. If you are insatiably curious and eager to accelerate your career, Klaviyo provides the platform. Join us, and help build something exceptional from the ground up.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using\u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt; Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see the independent bias audit report covering our use of Covey\u0026lt;a href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt; here\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/a\u0026gt;#LI- Hybrid\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4063612003,"name":"Singapore","location":"Singapore","child_ids":[],"parent_id":4123826003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7559750003?gh_jid=7559750003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5689090003,"location":{"name":"Boston, MA"},"metadata":null,"id":7559750003,"updated_at":"2026-10-30T08:33:26-04:00","requisition_id":"R-101741","title":"Principal Engineer, Core Infrastructure","company_name":"Klaviyo","first_published":"2026-01-08T10:43:02-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a hands‑on principal for compute, networking, storage, runtimes (e.g., Kubernetes), CI/CD, and observability, you’ll architect the service platform that lets teams ship fast and safely. IC role—no direct reports—you lead via design, code, and incident excellence, setting technical standards and SLOs for platform services.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architect and evolve the Kubernetes platform, service mesh, networking, storage, and CI/CD pipelines; ship golden paths and IaC modules.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define platform SLOs; use error budgets to guide reliability vs. velocity trade‑offs; drive incident learning and readiness reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve developer velocity (build/deploy times, flaky tests, local dev ergonomics) with measurable results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead capacity planning and commitments; build guardrails for cost, security, and compliance with Security/FinOps partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write high‑impact code, automation, and tooling; mentor across teams and raise the bar on operational excellence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Embed AI in the developer experience—from code generation to observability and incident response—so teams ship faster and safer by default.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience: 10+ years building and operating cloud platforms (compute, networking, storage, runtimes like Kubernetes), with a track record of multi‑region HA and SLO rigor.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical expertise: Deep in Kubernetes, service mesh, Terraform/IaC, CI/CD, and production observability; you ship golden paths and guardrails that lift the whole org.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with databases and storage systems, including SQL and NoSQL databases, and object, block, or file storage platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI tools \u0026amp;amp; automation: You’ve brought AI into platform engineering—from copilot‑assisted workflows and intelligent test generation to AIOps for incident triage, anomaly detection, and runbook automation—with clear security and cost boundaries.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ops leadership: You lead via design reviews, incident excellence, and SLO/error‑budget tradeoffs communicated in business terms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI fluency: You’re hands‑on with AI tools and help teams adopt them responsibly.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Haves\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Core SLOs \u0026amp;amp; velocity: ≥99.95% SLOs for core services; 25–50% faster build/deploy times; developer‑reported friction trending down.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI‑enabled platform: Approved AI tooling is integrated into IDE/CI/CD with repo policies and auditability; ≥70% MAU among eligible engineers; MTTR down 20–30% via AI‑assisted triage; flaky‑test rate decreases through targeted, AI‑suggested fixes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guardrails in place: Cost, security, and compliance controls are codified as IaC modules and enforced in paved roads.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with enterprise governance, including compliance and audit requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with GDPR and data privacy considerations in large-scale, production environments.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Success in 6–12 Months\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;≥99.95% SLOs for core services; 25–50% faster build/deploy times; reduced developer‑reported friction; incident recurrence trending down.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;br\u0026gt;\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot; style=\u0026quot;text-decoration:underline\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$244,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$366,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8179279003?gh_jid=8179279003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5688732003,"location":{"name":"Boston, MA"},"metadata":null,"id":8179279003,"updated_at":"2026-11-03T11:47:27-05:00","requisition_id":"R-101742","title":"Principal Engineer, Enterprise Scalability","company_name":"Klaviyo","first_published":"2026-11-03T11:47:27-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Here’s a rewrite that uses the structure and tone of the Axon example, adapted for Klaviyo’s senior technical IC role. It makes ownership clearer, keeps the hands-on expectations prominent, and separates candidate qualifications from measures of success.\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, we help businesses build stronger relationships with their customers. As our customers grow, our platform needs to support greater data volumes, more demanding workloads, and increasingly complex operations—with the performance and reliability they depend on.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Engineering at this scale takes technical depth, sound judgment, and close collaboration. You’ll work across teams to solve challenging problems, turn architectural improvements into production results, and help build a platform ready for our largest customers.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Your Impact\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a senior technical leader to own Klaviyo’s approach to enterprise scalability, performance, reliability, and multi-region readiness. Reporting to a VP of Engineering, you will be a senior individual contributor with no direct reports. You will lead through technical expertise, hands-on engineering, and influence, partnering across teams to deliver improvements that matter to our customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will identify and remove major bottlenecks, drive platform-wide architectural changes, and establish clear measures of readiness for our largest tenants and most demanding workloads. Your work will span system design, profiling, implementation, and production rollout. You will also help teams adopt practical tools and repeatable patterns that make performance and reliability part of everyday engineering.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role suits an experienced engineer who can move between deep technical investigation and clear executive communication, make and defend architectural decisions, and build alignment across teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Reports to:\u0026lt;/strong\u0026gt; VP of Engineering\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Direct reports:\u0026lt;/strong\u0026gt; None\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What You’ll Do\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Define what scale readiness means.\u0026lt;/strong\u0026gt; Establish measurable targets for latency, throughput, error rates, and capacity. Build a shared scorecard and align teams on service-level objectives, error budgets, and performance expectations for critical enterprise workloads.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Remove the bottlenecks that matter most.\u0026lt;/strong\u0026gt; Use production data, profiling, and reproducible benchmarks to identify constraints. Partner with service owners to implement fixes and verify improvements under representative workloads.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Drive architectural change.\u0026lt;/strong\u0026gt; Design and implement sharding, partitioning, caching, back-pressure, and workload isolation strategies. Advance multi-region readiness and build safe paths for high-volume data migrations.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Make scale engineering repeatable.\u0026lt;/strong\u0026gt; Create lightweight benchmarks, profiling harnesses, and test environments that teams can use independently. Pair with engineers to turn successful fixes into reusable patterns.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Build readiness into delivery.\u0026lt;/strong\u0026gt; Lead scalability reviews and establish clear, proportionate release gates that surface risks early and help teams ship confidently.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Turn incidents into lasting improvements.\u0026lt;/strong\u0026gt; Lead technical deep dives, identify systemic causes, and work with teams to deliver and validate fixes that reduce recurring incidents.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Apply AI where it improves outcomes.\u0026lt;/strong\u0026gt; Use AI-assisted profiling, workload modeling, synthetic traffic, anomaly detection, and guided runbooks to improve investigation and response. Establish explicit guardrails, evaluate results, and measure operational impact.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Connect engineering decisions to customer needs.\u0026lt;/strong\u0026gt; Communicate priorities, tradeoffs, and results clearly to engineers and executives, tying technical investments to customer experience, enterprise growth, and operating efficiency.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What You’ll Bring\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Deep experience scaling multi-tenant SaaS.\u0026lt;/strong\u0026gt; You bring 12+ years of relevant engineering experience, with a track record of removing significant bottlenecks and demonstrating measurable production impact.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Strong performance and distributed systems expertise.\u0026lt;/strong\u0026gt; You have hands-on experience with performance engineering, capacity planning, sharding and partitioning, caching, back-pressure, tenant isolation, multi-region architectures, and large-scale migrations.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Engineering depth from diagnosis through delivery.\u0026lt;/strong\u0026gt; You can investigate unfamiliar systems, test hypotheses, write production code, and work with service owners to roll out changes safely.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Sound technical judgment.\u0026lt;/strong\u0026gt; You use evidence to weigh architectural tradeoffs and know when to address an immediate constraint versus invest in a broader platform change.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Leadership across organizational boundaries.\u0026lt;/strong\u0026gt; You align teams around shared outcomes, clarify ownership, and build practical standards that help engineers move faster.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Clear communication.\u0026lt;/strong\u0026gt; You explain complex technical decisions and their business implications to both engineering and executive audiences.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Practical AI fluency.\u0026lt;/strong\u0026gt; You have applied AI tools or automation to engineering work and can evaluate their usefulness, limitations, and operational risks. You are curious about new approaches and disciplined about validating them.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What Success Looks Like in 6–12 Months\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;A company-wide scale scorecard is adopted and reviewed regularly, with agreed targets and clear ownership for critical enterprise workloads.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Two to three high-impact bottlenecks are removed, with reproducible benchmarks demonstrating sustained improvements.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Our largest customer workloads show measurable improvements in tail latency, throughput, and error rates.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Multi-region readiness and high-volume migration plans have clear priorities, tested assumptions, and actionable next steps.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Teams use shared benchmarks and readiness checks to catch regressions earlier, and repeat P0 incidents decline.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;AI-assisted tools demonstrate measurable value in investigation or incident response, such as faster regression isolation or fewer noisy alerts, with appropriate controls and observability.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;hr\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$244,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$366,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8179354003?gh_jid=8179354003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5688732003,"location":{"name":"Boston, MA"},"metadata":null,"id":8179354003,"updated_at":"2026-11-04T14:48:26-05:00","requisition_id":"R-101742","title":"Principal Engineer, Enterprise Scalability (Remote - East Coast Only)","company_name":"Klaviyo","first_published":"2026-11-03T11:51:06-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, we help businesses build stronger relationships with their customers. As our customers grow, our platform needs to support greater data volumes, more demanding workloads, and increasingly complex operations—with the performance and reliability they depend on.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Engineering at this scale takes technical depth, sound judgment, and close collaboration. You’ll work across teams to solve challenging problems, turn architectural improvements into production results, and help build a platform ready for our largest customers.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Your Impact\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a senior technical leader to own Klaviyo’s approach to enterprise scalability, performance, reliability, and multi-region readiness. Reporting to a VP of Engineering, you will be a senior individual contributor with no direct reports. You will lead through technical expertise, hands-on engineering, and influence, partnering across teams to deliver improvements that matter to our customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will identify and remove major bottlenecks, drive platform-wide architectural changes, and establish clear measures of readiness for our largest tenants and most demanding workloads. Your work will span system design, profiling, implementation, and production rollout. You will also help teams adopt practical tools and repeatable patterns that make performance and reliability part of everyday engineering.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role suits an experienced engineer who can move between deep technical investigation and clear executive communication, make and defend architectural decisions, and build alignment across teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Reports to:\u0026lt;/strong\u0026gt; VP of Engineering\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Direct reports:\u0026lt;/strong\u0026gt; None\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location: Remote (Only applicable to candidates outside of MA. Requires travel to Boston HQ at least once per quarter)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What You’ll Do\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Define what scale readiness means.\u0026lt;/strong\u0026gt; Establish measurable targets for latency, throughput, error rates, and capacity. Build a shared scorecard and align teams on service-level objectives, error budgets, and performance expectations for critical enterprise workloads.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Remove the bottlenecks that matter most.\u0026lt;/strong\u0026gt; Use production data, profiling, and reproducible benchmarks to identify constraints. Partner with service owners to implement fixes and verify improvements under representative workloads.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Drive architectural change.\u0026lt;/strong\u0026gt; Design and implement sharding, partitioning, caching, back-pressure, and workload isolation strategies. Advance multi-region readiness and build safe paths for high-volume data migrations.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Make scale engineering repeatable.\u0026lt;/strong\u0026gt; Create lightweight benchmarks, profiling harnesses, and test environments that teams can use independently. Pair with engineers to turn successful fixes into reusable patterns.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Build readiness into delivery.\u0026lt;/strong\u0026gt; Lead scalability reviews and establish clear, proportionate release gates that surface risks early and help teams ship confidently.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Turn incidents into lasting improvements.\u0026lt;/strong\u0026gt; Lead technical deep dives, identify systemic causes, and work with teams to deliver and validate fixes that reduce recurring incidents.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Apply AI where it improves outcomes.\u0026lt;/strong\u0026gt; Use AI-assisted profiling, workload modeling, synthetic traffic, anomaly detection, and guided runbooks to improve investigation and response. Establish explicit guardrails, evaluate results, and measure operational impact.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Connect engineering decisions to customer needs.\u0026lt;/strong\u0026gt; Communicate priorities, tradeoffs, and results clearly to engineers and executives, tying technical investments to customer experience, enterprise growth, and operating efficiency.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What You’ll Bring\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Deep experience scaling multi-tenant SaaS.\u0026lt;/strong\u0026gt; You bring 12+ years of relevant engineering experience, with a track record of removing significant bottlenecks and demonstrating measurable production impact.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Strong performance and distributed systems expertise.\u0026lt;/strong\u0026gt; You have hands-on experience with performance engineering, capacity planning, sharding and partitioning, caching, back-pressure, tenant isolation, multi-region architectures, and large-scale migrations.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Engineering depth from diagnosis through delivery.\u0026lt;/strong\u0026gt; You can investigate unfamiliar systems, test hypotheses, write production code, and work with service owners to roll out changes safely.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Sound technical judgment.\u0026lt;/strong\u0026gt; You use evidence to weigh architectural tradeoffs and know when to address an immediate constraint versus invest in a broader platform change.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Leadership across organizational boundaries.\u0026lt;/strong\u0026gt; You align teams around shared outcomes, clarify ownership, and build practical standards that help engineers move faster.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Clear communication.\u0026lt;/strong\u0026gt; You explain complex technical decisions and their business implications to both engineering and executive audiences.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Practical AI fluency.\u0026lt;/strong\u0026gt; You have applied AI tools or automation to engineering work and can evaluate their usefulness, limitations, and operational risks. You are curious about new approaches and disciplined about validating them.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What Success Looks Like in 6–12 Months\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;A company-wide scale scorecard is adopted and reviewed regularly, with agreed targets and clear ownership for critical enterprise workloads.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Two to three high-impact bottlenecks are removed, with reproducible benchmarks demonstrating sustained improvements.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Our largest customer workloads show measurable improvements in tail latency, throughput, and error rates.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Multi-region readiness and high-volume migration plans have clear priorities, tested assumptions, and actionable next steps.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Teams use shared benchmarks and readiness checks to catch regressions earlier, and repeat P0 incidents decline.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;AI-assisted tools demonstrate measurable value in investigation or incident response, such as faster regression isolation or fewer noisy alerts, with appropriate controls and observability.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;hr\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$244,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$366,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8042236003?gh_jid=8042236003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5906725003,"location":{"name":"Boston, MA; Denver, CO; San Francisco, CA"},"metadata":null,"id":8042236003,"updated_at":"2026-10-30T08:39:24-04:00","requisition_id":"R-103156","title":"Principal Partner Manager II","company_name":"Klaviyo","first_published":"2026-10-23T15:27:54-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Klaviyo is seeking a strategic and ecosystem-minded Partner Manager to grow and develop our network of tech and platform partners in hotel; and other hospitality verticals.\u0026amp;nbsp; You are a sales first minded individual with a fluency in Product. You’ll own relationships with leading PMS and Wellness platforms such as Mews, Oracle Opera, Mindbody, and more. Ensure integrations deliver seamless functionality and clear customer value.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;As part of the Global Technology Partnerships organization, this role bridges tech relationship management, GTM execution, and vertical strategy. You will work with a dedicated team: partner marketing, hospitality BDRs, and R\u0026amp;amp;D partners on integrations.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Your focus is the plan, the relationships and the proof points that make that team effective.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Core Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;1. Strategic Partner Management\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ul1\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Lead management, enablement, and expansion of tech partners serving hotels and travel, with one accountable owner per partner\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Build joint strategic plans with top partners focused on integration adoption, co-marketing, product enhancements, and sales enablement.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Manage relationships with executive, product and customer success contacts at partner organizations to align on mutual revenue goals.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;2. Integration \u0026amp;amp; Product Alignment\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ul1\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Partner with Klaviyo’s or Partner’s R\u0026amp;amp;D teams to enhance tech integrations from ideation through deployment.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Ground every integration priority in customer pain: advocate for improved APIs, workflows, and data sync capabilities only where they solve a problem hotel customers have told us about or that limits adoption.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Ensure integrations meet performance, scalability, and user experience standards that customers can see and feel, including consent and data-sync behavior.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Maintain a clear view of integration coverage gaps, and prioritize tech targets that unlock customer growth opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;3. Go-To-Market Strategy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ul1\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Collaborate with Partner Marketing, Regional Sales and BDRs to launch joint GTM campaigns, sales enablement materials, and co-selling initiatives that drive pipeline, integration adoption, and new ARR for these integrations.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Equip BDRs, AEs and CSMs with partner-aligned collateral, target lists, and use cases that demonstrate hotel-specific value, and enable them on partner positioning and ideal customer profiles.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Create repeatable frameworks for co-selling and co-servicing within the hospitality ecosystem, including partner customer and CSM introductions.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Track key partner KPIs such as pipeline, integration adoption, co-sell impact, and customer outcomes. Using Salesforce and product data to focus effort on the highest-performing partnerships.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p3\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Key Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ul1\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;5+ years in technology partnerships or sales within SaaS, ideally focused on Hospitality\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Proven track record in building, scaling, and monetizing partner ecosystems.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Strong technical literacy across API-based integrations, data interoperability, and CRM data (Salesforce).\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Excellent relationship management and stakeholder communication skills, from technical to executive levels.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Strategic, highly cross-functional builder with a bias toward action, who translates partner collaboration into measurable business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$164,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$246,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8011054003?gh_jid=8011054003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5892626003,"location":{"name":"Boston, MA"},"metadata":null,"id":8011054003,"updated_at":"2026-10-28T10:56:08-04:00","requisition_id":"PIPE0092","title":"Principal Software Engineer ","company_name":"Klaviyo","first_published":"2026-10-07T12:34:15-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;qMYqUG_convSearchResultHighlightRoot\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;\u0026quot; data-turn-id-container=\u0026quot;request-WEB:6a6e3c6e-a4c1-4efa-b8c5-cbbd9b87aa97-102\u0026quot; data-is-intersecting=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;section class=\u0026quot;text-token-text-primary w-full focus:outline-none has-data-writing-block:pointer-events-none [\u0026amp;amp;:has([data-writing-block])\u0026gt;*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\u0026quot; data-turn-id=\u0026quot;request-WEB:6a6e3c6e-a4c1-4efa-b8c5-cbbd9b87aa97-102\u0026quot; data-turn-id-container=\u0026quot;request-WEB:6a6e3c6e-a4c1-4efa-b8c5-cbbd9b87aa97-102\u0026quot; data-testid=\u0026quot;conversation-turn-206\u0026quot; data-turn=\u0026quot;assistant\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;text-base my-auto mx-auto pb-8 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;[--thread-content-max-width:40rem] @w-lg/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\u0026quot; data-conversation-screenshot-content=\u0026quot;\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;flex max-w-full flex-col gap-4 grow\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+\u0026amp;amp;]:mt-1\u0026quot; data-message-author-role=\u0026quot;assistant\u0026quot; data-message-id=\u0026quot;32b1f521-5d5e-45d9-8b3a-eb6f3fd82c86\u0026quot; data-turn-start-message=\u0026quot;true\u0026quot; data-message-model-slug=\u0026quot;gpt-5-6-t-mini\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;flex w-full flex-col gap-1 empty:hidden\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;LR5Y_W_content markdown prose dark:prose-invert wrap-break-word w-full light markdown-new-styling\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;z-0 flex min-h-[46px] justify-start\u0026quot;\u0026gt;\n\u0026lt;div\u0026gt;Own the technical direction and delivery for Klaviyo\u0026#39;s data platform - streaming, batch compute, storage/lakehouse, and governance - now the foundation for autonomous, agent-driven experiences. Klaviyo\u0026#39;s data platform processes billions of events daily across billions of consumer profiles for hundreds of thousands of brands, and increasingly that data is consumed not just by people but by a growing number of AI agents acting on customers\u0026#39; behalf. The footprint grows on two axes at once, ever‑larger data volumes and a steady stream of new data scenarios (new sources, domains, and consumption patterns) and your systems have to scale on both.\u0026lt;br\u0026gt;You\u0026#39;ll design and ship systems that are fast, reliable, cost‑efficient, and safe for autonomous access, creating paved roads for data producers and consumers, human and agent alike. This is an individual‑contributor role (no direct reports); you lead through architecture, code, and influence. Expectations align to Lead/Principal IC behaviors: establishing SLOs, driving technical evolution, and acting as the interface across teams.\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and implement core data platform capabilities (e.g., event ingestion/CDC, stream processing, batch orchestration, data lake/warehouse patterns, catalog/lineage, governance, access, and compliance).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and uphold SLOs for data freshness, availability, and correctness; author/run readiness reviews, incident response, and post‑incident learning for your domain.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Author ADRs/RFCs, land data contracts and schema governance, and standardize connectors and templates that accelerate developer velocity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Profile, tune, and right‑size systems for performance and cost; partner with FinOps on unit‑economics guardrails.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pair with product teams and analytics/ML to expose the right abstractions and unblock customer value quickly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute high‑quality code and reviews; mentor Staff/ Sr. engineers across pillars through example and enablement (not line management).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI to streamline data workflows, from authoring and testing pipelines to catalog/search and DQ, so analysts, ML, and product teams move faster with confidence.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience: 10+ years building and operating distributed data systems (e.g., Kafka/PubSub, Flink/Spark/Beam, Airflow/Dagster, Iceberg/Delta/Hudi; Snowflake/BigQuery; object storage) with multi‑tenant reliability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical expertise: Data ingestion/CDC, stream processing, batch orchestration, lakehouse patterns, catalog/lineage, governance, and access controls, measured by freshness, availability, and correctness SLOs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI tools \u0026amp;amp; automation: You apply ML/GenAI to data platforms - semantic catalog search, auto‑docs, data‑quality anomaly detection, SQL/pipeline generation - with human‑in‑the‑loop review and privacy controls.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influence \u0026amp;amp; enablement: You land data contracts, connectors, and templates that speed delivery for producers and consumers; you mentor via design docs and pairing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI fluency (Klaviyo default): You experiment, learn fast, and share AI wins responsibly.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Nice to Haves\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Regional isolation/replication strategies, privacy‑by‑design, and data governance in regulated contexts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adopted paved roads: Producers/consumers are on standard ingestion, processing, and storage paths; schema governance and contracts reduce breakage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;SLOs \u0026amp;amp; efficiency: ≥99.9% freshness for key domains; measurable cost/TB reductions; production debugging is faster with defined readiness reviews and incident learning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI‑augmented data operations: Semantic discovery and auto‑documentation cover the majority of high‑value datasets; AI‑assisted DQ monitors reduce data incidents on top pipelines by 25–40%; pipeline authoring and review times drop 15–25% with AI in the loop.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Success in 6 - 12 Months\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Adopted “paved roads” for producers/consumers; ≥99.9% freshness SLO for key domains; measurable cost/TB reductions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;One or more step‑change improvements (e.g., 2× faster ingest → analytics latency) demonstrated with metrics and post‑incident trend‑down.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;[--thread-content-max-width:40rem] @w-lg/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1\u0026quot; data-conversation-screenshot-content=\u0026quot;\u0026quot;\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/section\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;pointer-events-none -mt-px h-px translate-y-(--scroll-root-safe-area-inset-bottom)\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$244,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$366,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7990473003?gh_jid=7990473003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5879448003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":7990473003,"updated_at":"2026-10-30T08:36:44-04:00","requisition_id":"R-102960","title":"Product Marketing Manager - Mobile","company_name":"Klaviyo","first_published":"2026-09-09T15:09:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team and Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a versatile Product Marketing Lead—a true Swiss Army knife—to join our K:Marketing PMM team. In this role, you’ll tackle SMS and Mobile Messaging, a premier strategic growth engine for Klaviyo and a critical component of our flagship marketing automation platform. Mobile communication—spanning SMS, MMS, push notifications, and emerging channels—is no longer an add-on; it is a foundational pillar of modern omnichannel commerce and a top priority driving revenue growth across our entire customer base.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll serve as the dedicated PMM partner for our Klaviyo SMS \u0026amp;amp; Mobile product team, understanding market opportunities, deciphering the evolving mobile compliance landscape, analyzing competitive dynamics, and directly influencing our product roadmap. You will lead global product launches, rallying cross-functional stakeholders to execute comprehensive go-to-market strategies that accelerate adoption, expand global carrier coverage, and establish mobile as an indispensable, high-ROI channel for brands worldwide. You’ll leverage the momentum of Klaviyo’s trusted platform while driving the zero-to-one messaging strategy for new mobile innovations— mastering product-market fit, and unlocking high-velocity revenue growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you thrive in a fast-paced, high-growth environment, and want to show the world how real-time, hyper-personalized mobile experiences power modern customer relationships, this role is built for you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Positioning \u0026amp;amp; Storytelling:\u0026lt;/strong\u0026gt; Define the value proposition, messaging hierarchy, and positioning for Klaviyo’s SMS and Mobile product suite.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;GTM \u0026amp;amp; Product Launches:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Drive end-to-end go-to-market strategies across Sales, Customer Success, Enablement, and Growth Marketing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Market \u0026amp;amp; Competitive Intelligence:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Track global mobile trends to position Klaviyo as the most trusted, compliant, and powerful mobile marketing solution on the market.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Roadmap Evangelization \u0026amp;amp; Influence:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Partner closely with Product Management to champion customer needs, surface market gaps, and synthesize feedback.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Adoption \u0026amp;amp; Revenue Growth:\u0026lt;/strong\u0026gt; Develop targeted campaigns, ROI models, and cross-sell playbooks to enable merchants to scale seamlessly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Sales Enablement \u0026amp;amp; Deal Support:\u0026lt;/strong\u0026gt; Build essential GTM assets (pitch decks, one-pagers, ROI calculators, enablement trainings) as a mobile Subject Matter Expert (SME) with sales.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Leadership:\u0026lt;/strong\u0026gt; Perform other related duties as assigned to support the overall objectives of the K:Marketing PMM organization and the mobile business unit.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience in B2B SaaS product marketing roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Marketing tech experience and or e-commerce is a huge plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Know what great work looks like – bringing in new product intro frameworks and playbooks for our team, while knowing when to create our own playbook to move fast\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have examples of great positioning and messaging that cut through the noise and differentiated your product or service\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Love and thrive in a fast-paced, dynamic environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$88,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$132,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005184003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7979927003?gh_jid=7979927003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5879448003,"location":{"name":"Boston, MA"},"metadata":null,"id":7979927003,"updated_at":"2026-10-30T08:36:44-04:00","requisition_id":"R-102960","title":"Product Marketing Manager - Mobile","company_name":"Klaviyo","first_published":"2026-09-09T15:09:01-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team and Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a versatile Product Marketing Lead—a true Swiss Army knife—to join our K:Marketing PMM team. In this role, you’ll tackle SMS and Mobile Messaging, a premier strategic growth engine for Klaviyo and a critical component of our flagship marketing automation platform. Mobile communication—spanning SMS, MMS, push notifications, and emerging channels—is no longer an add-on; it is a foundational pillar of modern omnichannel commerce and a top priority driving revenue growth across our entire customer base.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll serve as the dedicated PMM partner for our Klaviyo SMS \u0026amp;amp; Mobile product team, understanding market opportunities, deciphering the evolving mobile compliance landscape, analyzing competitive dynamics, and directly influencing our product roadmap. You will lead global product launches, rallying cross-functional stakeholders to execute comprehensive go-to-market strategies that accelerate adoption, expand global carrier coverage, and establish mobile as an indispensable, high-ROI channel for brands worldwide. You’ll leverage the momentum of Klaviyo’s trusted platform while driving the zero-to-one messaging strategy for new mobile innovations— mastering product-market fit, and unlocking high-velocity revenue growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you thrive in a fast-paced, high-growth environment, and want to show the world how real-time, hyper-personalized mobile experiences power modern customer relationships, this role is built for you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Positioning \u0026amp;amp; Storytelling:\u0026lt;/strong\u0026gt; Define the value proposition, messaging hierarchy, and positioning for Klaviyo’s SMS and Mobile product suite.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;GTM \u0026amp;amp; Product Launches:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Drive end-to-end go-to-market strategies across Sales, Customer Success, Enablement, and Growth Marketing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Market \u0026amp;amp; Competitive Intelligence:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Track global mobile trends to position Klaviyo as the most trusted, compliant, and powerful mobile marketing solution on the market.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Roadmap Evangelization \u0026amp;amp; Influence:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Partner closely with Product Management to champion customer needs, surface market gaps, and synthesize feedback.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Adoption \u0026amp;amp; Revenue Growth:\u0026lt;/strong\u0026gt; Develop targeted campaigns, ROI models, and cross-sell playbooks to enable merchants to scale seamlessly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Sales Enablement \u0026amp;amp; Deal Support:\u0026lt;/strong\u0026gt; Build essential GTM assets (pitch decks, one-pagers, ROI calculators, enablement trainings) as a mobile Subject Matter Expert (SME) with sales.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Leadership:\u0026lt;/strong\u0026gt; Perform other related duties as assigned to support the overall objectives of the K:Marketing PMM organization and the mobile business unit.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience in B2B SaaS product marketing roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Marketing tech experience and or e-commerce is a huge plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Know what great work looks like – bringing in new product intro frameworks and playbooks for our team, while knowing when to create our own playbook to move fast\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have examples of great positioning and messaging that cut through the noise and differentiated your product or service\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Love and thrive in a fast-paced, dynamic environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$88,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$132,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005184003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7989990003?gh_jid=7989990003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5883731003,"location":{"name":"Boston, MA"},"metadata":null,"id":7989990003,"updated_at":"2026-10-30T08:37:26-04:00","requisition_id":"R-103025","title":"Senior CS Compensation Analyst","company_name":"Klaviyo","first_published":"2026-09-28T15:02:32-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location: \u0026lt;/strong\u0026gt;Boston, Hybrid 3x per week\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Reporting to: \u0026lt;/strong\u0026gt;Senior Manager, GTM Incentive Compensation\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The GTM Incentive Compensation owns the design, governance, administration, and operational integrity of incentive compensation programs across Klaviyo’s go-to-market organization, partnering closely with Sales, Customer Experience, Partnerships, Finance, HR, and Business Systems.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a detail-oriented and analytical Senior CS Compensation Analyst to support the administration and continuous improvement of incentive compensation programs for Klaviyo’s Customer Experience organization. This is a mid-level role, ideal for someone who wants to build deep expertise in compensation operations while developing broad exposure to sales operations, finance, and systems work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll specialize in Customer Experience compensation- owning plan design, crediting data logic, modeling expected commission expense, and inquiry resolution for that population- while also contributing to the incentive compensation process more broadly, including reporting, data integrity, and cross-functional projects that support the full GTM organization. This role requires strong analytical and modeling skills, comfort working in Salesforce and BI tools, and the communication skills to explain compensation outcomes clearly to plan participants and leaders alike.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Customer Experience Compensation Administration\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Administer monthly/quarterly incentive compensation calculations for the Customer Experience organization, ensuring accuracy and timeliness of payouts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply crediting logic and plan rules consistently, flagging exceptions or edge cases for review\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain compensation plan documentation, quota/target records, and payee assignments for the CX population\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with CX leaders to answer plan questions and explain payout calculations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Ticket Resolution \u0026amp;amp; Stakeholder Support\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as a first point of contact for compensation inquiries and disputes submitted via ticketing systems, researching and resolving issues within SLA\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Investigate discrepancies by tracing transactions through Salesforce and underlying data sources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Escalate complex or policy-level questions to the Senior Manager with clear context and recommendations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Reporting, Analytics \u0026amp;amp; Modeling\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain dashboards and reports in Tableau/Looker to track attainment, payouts, and plan performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write SQL queries to pull, validate, and reconcile compensation and transaction data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support financial modeling and scenario analysis for plan design changes, budgeting, and accruals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify data quality issues and partner with Systems teams on fixes and process improvements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Cross-Functional Process Support\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support the broader Incentive Compensation team during planning cycles (plan rollouts, quota loading, documentation)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Systems and Finance teams on process improvements, automation, and audit/controls work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to team operating cadences and documentation standards that scale across all GTM functions, not just CX\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What We’re Looking For\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3-5 years of experience in compensation, on either sales/revenue operations or finance teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;SQL experience required; comfort querying and validating data from multiple sources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with Salesforce (or a comparable CRM), and compensation management tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with BI/reporting tools such as Tableau or Looker, and ETL tools (Python, Alteryx, etc.) preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong modeling skills (advanced Excel/Google Sheets); financial or compensation modeling experience a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills, with the ability to explain compensation logic clearly to non-technical stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High attention to detail and strong organizational skills, with experience managing a queue or ticket volume a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working cross-functionally with CX leaders, Systems, Operations and Finance teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You May Be a Good Fit If You\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Enjoy solving problems that combine data, process, and people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take ownership of your queue and follow through until issues are fully resolved\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are curious about how compensation design connects to business behavior\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Want to grow your career in compensation, revenue operations, or GTM strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate clearly and build trust with stakeholders at all levels\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-HYBRID\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-BAILEY\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$96,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$144,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005182003,"name":"Finance \u0026 Accounting","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4061308003,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8007274003?gh_jid=8007274003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5891070003,"location":{"name":"London, UK"},"metadata":null,"id":8007274003,"updated_at":"2026-10-30T08:38:23-04:00","requisition_id":"R-103081","title":"Senior Customer Success Manager - Enterprise","company_name":"Klaviyo","first_published":"2026-09-29T05:48:25-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Klaviyo\u0026lt;/strong\u0026gt;, a rapidly expanding NYSE listed enterprise technology company, is revolutionising the way businesses connect with their customers through advanced marketing automation solutions.\u0026amp;nbsp; Our cutting-edge platform empowers companies to create personalized, data-driven campaigns that drive exceptional results. As a leader in the industry, Klaviyo is committed to innovation, customer success, and fostering a collaborative work environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Named as one of the UK’s ‘Great Places To Work’ for the third year running, we are looking for individuals who want to join our dedicated team and help us grow our already impressive customer base in EMEA even further.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re seeking passionate \u0026lt;strong\u0026gt;Customer Success Professionals (CSMs)\u0026lt;/strong\u0026gt; for our new state of the art and dynamic London office who thrive in a hybrid working environment (3 days in the office). Our mission is to exceed customer expectations and drive their growth. We\u0026#39;re looking for CSMs who are dedicated to delivering the best experience to our EMEA customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This is an exciting opportunity for someone with a customer-first attitude, strong consultative and technical skills, and a proven track record of creatively solving unique problems in a fast-paced environment.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Ideal candidates will have a strong background in CRM, Campaign Management, Data and Analytics, Digital, E-Commerce, or Marketing Technology Solutions.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you will make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Transform workflows by putting AI at the centre, building smarter systems and ways of working from the ground up.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be passionate about customer success and establish yourself as the trusted advisor for Klaviyo’s enterprise business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive positive Net Revenue Retention by mitigating churn risk and identifying opportunities for customer expansion and upgrades.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Devise customized success plans based on customers\u0026#39; goals and challenges, holding customers accountable for driving action.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Compose strategies to increase email, SMS, and digital channel revenue for all customers through the Klaviyo platform while driving growth and expansion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively review customer performance, address any open issues, and ensure consistent messaging and appropriate escalation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Keep customers up to date on product releases and new features.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Share feedback with Product/Engineering to enhance customer engagement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to a positive team environment of collaboration, customer empathy, equality, and inclusion.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of customer success or account management with a track record for building and nurturing relationships with multiple stakeholders on an account at a time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An experienced marketer with a background in campaign management, CRM, digital marketing, data, or analytics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Marketing Automation technologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven track record of advising customers or executing marketing strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer success or account management experience with a history of building and nurturing relationships with multiple stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience explaining how to achieve key goals using software with end users.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of creative problem-solving for customers and end users.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable discussing and supporting commercial conversations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thrives in a collaborative environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational and project management skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills via phone, video conference, and email.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curious and eager to learn.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adaptable to change and comfortable working in a fast-paced environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with G-Suite, Gainsight, Salesforce, or similar tools.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;£72,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;£108,000 GBP\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005180003,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":4002750003,"name":"London","location":"London, England, United Kingdom","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8044444003?gh_jid=8044444003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5907715003,"location":{"name":"Sydney, AU"},"metadata":null,"id":8044444003,"updated_at":"2026-10-30T08:39:36-04:00","requisition_id":"R-103161","title":"Senior Director, Customer Success, APJ","company_name":"Klaviyo","first_published":"2026-10-27T02:42:08-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo’s customers in Asia Pacific and Japan are growing fast, and this leader will build the customer success function that grows with them. You will own retention, adoption, expansion, and customer experience across the region, lead a team of managers and CSMs, helping to shape the global Customer Success strategy as a core member of the CS Senior Leadership Team.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will work directly with senior leaders, including the C-suite, on customer performance, trends, and risk. As a strategic leader, you will solve for both the customer experience and the employee experience.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You build trust with customers and your team through humility and open-mindedness, and you give your team a clear vision, direction, and sense of purpose so they can help customers own their growth.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Success is measured against retention, cross-sell, platform adoption, and advocacy for the APJ region.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are collaborative and innovative, with a track record of relentless and effective execution. You use data to make decisions and want to tackle some of Klaviyo’s most challenging opportunities to improve the customer experience.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you’ll do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Lead the region and the function\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be a core member of the Customer Success Senior Leadership Team, helping guide the future of the department and the wider business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with CX leadership to set goals, objectives, execution plans, and team metrics, and make sure goals cascade to every CSM.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Review key metrics with CX leadership, covering highlights, lowlights, risks, and opportunities across your customer base.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a key leader in APJ, shaping the culture of the region and creating an inclusive team culture by leading with humility, integrity, and openness to feedback.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a cost-efficient organization that maintains a high standard of excellence in customer support.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Build and develop your team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage multiple Customer Success teams, likely across more than one location, including hiring, performance management, and development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hire and develop managers, coaching them on effective 1:1s, team meetings, accountability, stretching top talent, and performance management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build a candidate pipeline and bring new talent into the organization with clear expectations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assign accounts and distribute work for optimal customer coverage and team balance.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Drive customer outcomes\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hold your teams accountable for KPIs on platform adoption, renewal, expansion, and advocacy, and set success metrics for ROI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide your team in managing clients across the lifecycle, understanding their evolving business and technical goals, and continuously demonstrating value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Keep the customer journey at the center of decisions and identify opportunities to improve and scale the customer experience, including mitigating customer risk at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as an escalation point for managers and customers across your portfolio.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a public presence for Klaviyo, building executive relationships with Economic Buyers and Champions in key accounts and representing Klaviyo at public events.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate customer business use cases to Product development.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Partner across the business\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with senior Sales, Services, Support, Onboarding, Finance, Product, and Marketing leaders to align on customer experience and commercial outcomes, and build the upmarket and regional engagement model.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influence and gain buy-in from others in sensitive situations without damaging relationships.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with internal stakeholders to design efficient processes and working practices, and drive continuous improvement in process, reporting, and materials.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Use data and AI\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Use data and objective measures to make key business decisions, with visibility into cross-functional impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI tools (Claude, Glean, ChatGPT) to strengthen complex account strategies, identify high-impact use cases, and share best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop advanced prompt frameworks for complex, multi-step tasks, train team members on prompt strategy, and use predictive AI signals to inform renewal and expansion strategy.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Education and experience\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;12+ years of experience, including 7+ years managing managers or team leads of a Customer Success team (CSM or Onboarding Specialists) in a high-growth SaaS company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in marketing or advising customers on marketing strategy. SaaS MarTech experience is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High school diploma required; Bachelor’s degree preferred.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Klaviyo in APAC\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;The Sydney team has been built out since 2022 across sales, CS, partnerships, marketing, recruiting and product support, with a growing Singapore presence. This is still an early-stage APAC business with significant headroom — a team established across the region today, and a leadership bench largely promoted from within.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;d be joining at a genuinely formative moment: the country model for ANZ is new, the operating systems are being built now, and the person in this seat will shape how Klaviyo runs this market for years rather than inheriting someone else\u0026#39;s design.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$288,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$432,000 AUD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005180003,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":4031923003,"name":"Sydney","location":"Sydney, New South Wales, Australia","child_ids":[],"parent_id":4123826003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8035895003?gh_jid=8035895003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5904103003,"location":{"name":"Boston, MA"},"metadata":null,"id":8035895003,"updated_at":"2026-10-30T08:39:04-04:00","requisition_id":"R-103125","title":"Senior Employer Brand Specialist","company_name":"Klaviyo","first_published":"2026-10-16T15:10:27-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Klaviyo, we\u0026#39;re Built Different: a company of builders who take ownership, operate with candor, and believe we\u0026#39;re 1% done. That extends to how we tell our own story, both inside and out.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re seeking a Senior Employer Brand Specialist to own recruitment marketing execution across every channel candidates meet us in: social, our career site, and job boards. You\u0026#39;ll bring Klaviyo\u0026#39;s employer brand narrative to life in the channels that matter for hiring – turning strategy defined by our Internal Communications team into campaigns, content, and a career site experience that actually convert.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role reports into the Internal Communications team and partners closely with them on Klaviyo\u0026#39;s broader employer brand narrative. You own bringing that story to candidates: the channels, the campaigns, and the performance behind them. You\u0026#39;ll also be the person with the closest read on the market and our own hiring funnel, and you\u0026#39;ll use that to help shape what the team writes about next, not just execute what\u0026#39;s already decided.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We need someone who\u0026#39;s built recruitment marketing or employer brand programs before and can set the operating model, not just run one someone else has already defined.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate is an experienced recruitment marketer who\u0026#39;s comfortable owning a budget and vendor relationships, producing content and lightweight design work, and using performance data to sharpen what\u0026#39;s working. You\u0026#39;ll have real latitude to run channels and a budget, and you\u0026#39;ll be looked to for judgment on how this function should operate day to day.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You\u0026#39;ll Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own recruitment marketing strategy execution across channels: social, career site, and job boards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring an established point of view on how recruitment marketing should run here, since this function is new to the team. Set the operating rhythm rather than waiting for one to be defined for you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze what\u0026#39;s happening in the market and within Talent Acquisition — hiring trends, candidate sentiment, competitive employer brand moves, and funnel data — and partner with the internal communications and experience teams to help shape what we write about and when.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Govern the career site: content, job distribution, page performance, and analytics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execute paid social and recruitment ad campaigns across LinkedIn, job boards, and other targeted channels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Produce recruitment marketing content: video, social, and candidate-facing storytelling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and produce quick-turn ad creative and social assets in-house — banners, social graphics, simple video/motion edits, so most day-to-day recruitment marketing needs don\u0026#39;t have to route through our brand agency partners. Loop in the brand agency for larger or more complex creative work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze recruitment marketing metrics and campaign performance, and refine strategy accordingly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage the recruitment marketing budget and channel vendor relationships.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own job posting strategy and optimization across all channels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the internal communications and experience teams to translate Klaviyo\u0026#39;s employer brand narrative into recruitment marketing execution that stays consistent with the broader story, while surfacing market and funnel insight that informs what that narrative should be.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Talent Acquisition on funnel performance, req-level needs, and hiring priorities to keep recruitment marketing aligned with what TA actually needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate with the internal communications and experience teams on career site content updates and consistency with other comms channels.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in recruitment marketing, employer brand, or performance marketing, including having built or run a recruitment marketing function from the ground up.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A sharp read on the market and the hiring funnel, comfortable pulling signal from hiring trends, candidate feedback, and competitive employer brand moves, and turning that into concrete content ideas.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable owning a budget and vendor relationships independently, with a track record of doing so.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong content producer who can create or direct video, social, and candidate-facing storytelling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working design skills, comfortable in tools like Figma, Canva, or Adobe Express to quickly produce clean, on-brand ad creative and social assets without always needing to route through a brand or design agency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data-literate: you read campaign and funnel performance and use it to make real decisions, not just report numbers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A clear communicator who can both take direction on narrative and bring your own point of view to what that narrative should cover next.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable operating with real autonomy and minimal oversight, since this is a new function for the team you\u0026#39;re joining. You\u0026#39;ll be defining as much as executing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with GSuite and Slack required; experience with career site platforms, ad platforms (LinkedIn Campaign Manager, job board ad tools), lightweight design tools, and content production tools preferred.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$108,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$162,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4004595003,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7806010003?gh_jid=7806010003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5795978003,"location":{"name":"Boston, MA"},"metadata":null,"id":7806010003,"updated_at":"2026-10-31T03:48:38-04:00","requisition_id":"R-102845","title":"Senior GTM Partner Systems Engineer (Salesforce)","company_name":"Klaviyo","first_published":"2026-08-12T16:33:49-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About the team\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Our GTM Systems team sits at the center of Klaviyo\u0026#39;s go-to-market engine, powering the operational infrastructure that connects marketing, sales, partnerships, and customer success. We build and own the systems that enable our teams to move quickly, trust their data, and focus on what matters most: helping our customers grow.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Our GTM Systems Partner team is a small group of technical builders owning the Salesforce platform and its integrations across our full GTM stack — from lead routing and lifecycle management to the external-facing partner portal and its integrations with partner management and payment systems data.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Klaviyo\u0026#39;s operational infrastructure, built and managed by our GTM Systems team, powers our GTM engine. We\u0026#39;re looking for a Senior Systems Engineer to keep those systems reliable, extensible, and ahead of the business so the teams that depend on them can focus on what they do best.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About the role\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;As a Senior Systems Engineer on the GTM Systems Partner team, you will own the enterprise systems end-to-end — from understanding the business process, to engineering the right solution, to measuring whether it moved the needle. You will own delivery, platform health, and code quality across a GTM stack — including the external-facing partner portal by sizing and building features, maintaining platform health, and shipping reliable integrations across our GTM stack. This is a high-craft, high-ownership role for someone who wants to write great code, drive quality standards, and see their work translate directly to Klaviyo’s goals.\u0026lt;/span\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll make an impact\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Own delivery of Salesforce solutions — Apex, Lightning Web Components, Flow, and integrations — from sprint planning through deployment, applying engineering best practices (DRY, SOLID, KISS) and holding a high bar for code quality through GitHub-based pull request reviews.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Develop and maintain integrations between Salesforce and the broader GTM stack, including the external-facing partner portal; ensure reliable, secure data flows across partner management and payments while prioritizing strict access and permission governance.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Triage and resolve high-impact platform and data issues quickly, owning the technical fix and communicating status clearly to the Product Owner and business partners.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Use AI tools as part of your daily engineering workflow to ship faster, explore unfamiliar systems, and automate repetitive work — and help teammates build the same habits.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Partner with the Product Owner and Architect during story refinement to size work accurately, surface technical constraints early, and ensure stories are fully ready before sprint planning.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Mentor junior developers through code reviews, engineering standards, and pairing — accelerating the team\u0026#39;s shift to professional-grade, git-based development practices.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$116,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$174,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8037133003?gh_jid=8037133003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5904603003,"location":{"name":"Boston, MA"},"metadata":null,"id":8037133003,"updated_at":"2026-10-30T08:39:14-04:00","requisition_id":"R-103137","title":"Senior Internal IT Auditor","company_name":"Klaviyo","first_published":"2026-10-19T12:38:27-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the team and role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo’s Internal Audit (IA) function leverages industry best practices and adds value by developing consultative partnerships with operational leaders throughout the organization to monitor and improve internal controls, processes, and drive operating efficiencies. We’re building an AI-first audit function, using AI and automation across the audit lifecycle. Klaviyo is looking for an experienced Sr. IT Internal Auditor who will be a key part of the Internal Audit function. This person will report to the VP of Internal Audit \u0026amp;amp; Compliance, work closely with the Manager, IT SOX, and will work directly with key stakeholders across IT, Security, Business Intelligence, Finance, Accounting, Legal, People Operations, Engineering \u0026amp;amp; Global Technology Solutions within the company. The primary focus of the role is IT SOX controls (including IT General Controls, IT application controls, and key reports) across our homegrown and third-party systems, with the opportunity to grow into broader technology audits over time. The ideal candidate is an experienced professional who has broad experience with internal audit activities, uses AI in their day-to-day work, thrives on building companies and enjoys working in an exciting, fast paced and evolving environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Supervisory Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;None.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be a part of the Internal Audit team collaborating with the company to strengthen the internal control environment and continuously improve our SOX program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advise system control owners on the design of internal controls, while maintaining IA’s independence from implementing or operating controls, and maintain the ITGC risk and control matrix within Optro, our SOX project management system\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform end to end system walkthroughs to identify System Development Life Cycle Controls (SDLC), address risks and evaluate the related ITGC controls across homegrown applications (including code deployment and production access) and third-party SaaS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prepare audit documentation request list, coordinate with controls owners and track request status\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform periodic testing to assess the design and operating effectiveness of controls; including the buildout of test plans and audit workpapers in Optro\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assess and track audit findings / gaps including control weaknesses, root cause, and severity. Coordinate remediation of deficiencies with control owners via Optro\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Where needed, prepare ITGC control training materials to help educate those responsible for performing control activities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;As needed, review IT related policies and/or provide recommendations to policy owners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide guidance and support to internal stakeholders as they address control deficiencies or make significant process changes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain positive working relationships with process owners and stakeholders in various departments effectively, to increase awareness of the importance of risk and controls, and the role of Internal Audit\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate with co-sourced third party providers, external auditors, internal business partners to ensure engagement, alignment and timely execution of audit work and the SOX program.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and communicate status reporting for ITGC related projects and internal audits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform IT Application Control testing over in-scope systems, including system interfaces and integrations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Review SOC 1 reports, complementary user entity controls, and bridge letters for in-scope vendors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prepare key report testing over key reports used in the operation of key controls, including information produced by the entity (IPE)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate the design and implementation of Segregation of Duties (SOD) controls\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate IT controls designed to prevent or detect fraud, including management override of controls\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with internal audit related projects, including technology audits as the program grows (e.g., cloud security, data governance, AI governance), documenting planning, scoping, audit programs, documentation request lists, track and communicate observations and management action plans as well as participate and lead walkthroughs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI tools across the audit lifecycle (e.g., evidence review, walkthrough documentation, testing, drafting observations), with human review and documented validation of outputs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain reusable prompts, workflows, and automations the team can run repeatedly, and identify opportunities to improve efficiency across audit projects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help define how IA validates AI-assisted work so our external auditor can rely on it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assess the risks of AI tools and agents in the financial reporting environment, including access, data handling, and change management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Performs other related duties as assigned\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of SOX 404, PCAOB Auditing Standards, COSO 2013, COBIT, US GAAP, Internal Audit Standards, including auditing processes and methodologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding scoping, design and testing IT related controls for homegrown and off the shelf applications and cloud environments (e.g., AWS) including: ITGCs, IT application controls, interfaces, key reports, segregation of duties, and SOC1 reviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous experience auditing ITGCs related to CI/CD pipelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with planning, scoping, testing and reporting within a full year SOX program in your current or previous roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with leading the planning, scoping, execution and reporting on IT, operational or financial audits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data analytics skills with experience in SQL, Python, Tableau, or any other data analytics or visualization tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience using AI tools in your audit work, with concrete examples of how AI made the work faster or better, and an understanding of its limits (accuracy, confidentiality, over-reliance)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in collaborating with a team of internal or co-sourced consulting resources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills, including the ability to drive influence and to discuss technical concepts to other stakeholders in a simple but informative manner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional analytical and problem-solving skills with great attention to details, and an investigative mindset to get to the root cause.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-starter who demonstrates initiative, curiosity to learn (including about AI and emerging technologies), and displays a high energy level\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong organization skills, ability to prioritize one’s workload and clearly communicate status\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in using SOX GRC tools such as Optro (formerly AuditBoard) and ERP systems e.g. Netsuite is strongly preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working in a fast-paced, high growth environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of AI governance frameworks (e.g., NIST AI RMF, ISO/IEC 42001) or AI audit credentials (e.g., ISACA AAIA) is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Education and Experience:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Information Systems, Computer Science, Accounting, Business, or other relevant field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of IT audit experience in public accounting (i.e. Big 4 Accounting firms) and/or industry, including IT SOX controls testing, ideally in a Tech/SaaS environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional audit relevant certification - CISA preferred; CPA, CIA, or CISSP a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Physical Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prolonged periods of sitting at a desk and working on a computer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Occasional travel to office hubs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$100,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$150,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005182003,"name":"Finance \u0026 Accounting","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8037178003?gh_jid=8037178003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5904603003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":8037178003,"updated_at":"2026-10-30T08:39:14-04:00","requisition_id":"R-103137","title":"Senior Internal IT Auditor","company_name":"Klaviyo","first_published":"2026-10-19T12:38:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the team and role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo’s Internal Audit (IA) function leverages industry best practices and adds value by developing consultative partnerships with operational leaders throughout the organization to monitor and improve internal controls, processes, and drive operating efficiencies. We’re building an AI-first audit function, using AI and automation across the audit lifecycle. Klaviyo is looking for an experienced Sr. IT Internal Auditor who will be a key part of the Internal Audit function. This person will report to the VP of Internal Audit \u0026amp;amp; Compliance, work closely with the Manager, IT SOX, and will work directly with key stakeholders across IT, Security, Business Intelligence, Finance, Accounting, Legal, People Operations, Engineering \u0026amp;amp; Global Technology Solutions within the company. The primary focus of the role is IT SOX controls (including IT General Controls, IT application controls, and key reports) across our homegrown and third-party systems, with the opportunity to grow into broader technology audits over time. The ideal candidate is an experienced professional who has broad experience with internal audit activities, uses AI in their day-to-day work, thrives on building companies and enjoys working in an exciting, fast paced and evolving environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Supervisory Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;None.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be a part of the Internal Audit team collaborating with the company to strengthen the internal control environment and continuously improve our SOX program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advise system control owners on the design of internal controls, while maintaining IA’s independence from implementing or operating controls, and maintain the ITGC risk and control matrix within Optro, our SOX project management system\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform end to end system walkthroughs to identify System Development Life Cycle Controls (SDLC), address risks and evaluate the related ITGC controls across homegrown applications (including code deployment and production access) and third-party SaaS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prepare audit documentation request list, coordinate with controls owners and track request status\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform periodic testing to assess the design and operating effectiveness of controls; including the buildout of test plans and audit workpapers in Optro\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assess and track audit findings / gaps including control weaknesses, root cause, and severity. Coordinate remediation of deficiencies with control owners via Optro\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Where needed, prepare ITGC control training materials to help educate those responsible for performing control activities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;As needed, review IT related policies and/or provide recommendations to policy owners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide guidance and support to internal stakeholders as they address control deficiencies or make significant process changes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain positive working relationships with process owners and stakeholders in various departments effectively, to increase awareness of the importance of risk and controls, and the role of Internal Audit\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate with co-sourced third party providers, external auditors, internal business partners to ensure engagement, alignment and timely execution of audit work and the SOX program.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and communicate status reporting for ITGC related projects and internal audits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform IT Application Control testing over in-scope systems, including system interfaces and integrations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Review SOC 1 reports, complementary user entity controls, and bridge letters for in-scope vendors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prepare key report testing over key reports used in the operation of key controls, including information produced by the entity (IPE)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate the design and implementation of Segregation of Duties (SOD) controls\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate IT controls designed to prevent or detect fraud, including management override of controls\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with internal audit related projects, including technology audits as the program grows (e.g., cloud security, data governance, AI governance), documenting planning, scoping, audit programs, documentation request lists, track and communicate observations and management action plans as well as participate and lead walkthroughs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI tools across the audit lifecycle (e.g., evidence review, walkthrough documentation, testing, drafting observations), with human review and documented validation of outputs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain reusable prompts, workflows, and automations the team can run repeatedly, and identify opportunities to improve efficiency across audit projects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help define how IA validates AI-assisted work so our external auditor can rely on it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assess the risks of AI tools and agents in the financial reporting environment, including access, data handling, and change management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Performs other related duties as assigned\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of SOX 404, PCAOB Auditing Standards, COSO 2013, COBIT, US GAAP, Internal Audit Standards, including auditing processes and methodologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding scoping, design and testing IT related controls for homegrown and off the shelf applications and cloud environments (e.g., AWS) including: ITGCs, IT application controls, interfaces, key reports, segregation of duties, and SOC1 reviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous experience auditing ITGCs related to CI/CD pipelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with planning, scoping, testing and reporting within a full year SOX program in your current or previous roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with leading the planning, scoping, execution and reporting on IT, operational or financial audits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data analytics skills with experience in SQL, Python, Tableau, or any other data analytics or visualization tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience using AI tools in your audit work, with concrete examples of how AI made the work faster or better, and an understanding of its limits (accuracy, confidentiality, over-reliance)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in collaborating with a team of internal or co-sourced consulting resources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills, including the ability to drive influence and to discuss technical concepts to other stakeholders in a simple but informative manner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional analytical and problem-solving skills with great attention to details, and an investigative mindset to get to the root cause.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-starter who demonstrates initiative, curiosity to learn (including about AI and emerging technologies), and displays a high energy level\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong organization skills, ability to prioritize one’s workload and clearly communicate status\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in using SOX GRC tools such as Optro (formerly AuditBoard) and ERP systems e.g. Netsuite is strongly preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working in a fast-paced, high growth environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of AI governance frameworks (e.g., NIST AI RMF, ISO/IEC 42001) or AI audit credentials (e.g., ISACA AAIA) is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Education and Experience:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Information Systems, Computer Science, Accounting, Business, or other relevant field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of IT audit experience in public accounting (i.e. Big 4 Accounting firms) and/or industry, including IT SOX controls testing, ideally in a Tech/SaaS environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional audit relevant certification - CISA preferred; CPA, CIA, or CISSP a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Physical Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prolonged periods of sitting at a desk and working on a computer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Occasional travel to office hubs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$100,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$150,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005182003,"name":"Finance \u0026 Accounting","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7992821003?gh_jid=7992821003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5884003003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":7992821003,"updated_at":"2026-10-30T08:37:34-04:00","requisition_id":"R-103033","title":"Senior IT Systems Engineer","company_name":"Klaviyo","first_published":"2026-09-11T14:09:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Klaviyo, we value the unique backgrounds, experiences, and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About the team:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo’s global corporate Information Technology (IT) team is responsible for providing technology systems, administration, and support to Klaviyos around the world. Our main goal is to ensure that Klaviyos everywhere have a strong technology foundation to do great work. The IT Team solves problems using technology and provides Klaviyo’s continued scalability and sustainable employee growth in a rapidly evolving environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The IT Systems team is primarily responsible for SaaS systems administration and end-to-end lifecycle management, building automation, and engineering solutions for both other internal teams and the business. The IT Systems team is highly collaborative, working closely with the IT Searchbar team, our end-user support team as well as with our Security, Risk, and Trust teams and the broader Engineering department.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About the role:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior IT Systems Engineer on the IT Systems team, you own the design, implementation, and long-term health of the enterprise systems Klaviyo runs on identity, endpoint management, and the SaaS platforms every Klaviyo touches. You will lead projects end to end, from SSO/SCIM rollouts to complex multi-tool integrations and automations, and you will be trusted to take an ambiguous business problem, define the problem statement yourself, and deliver a solution that scales. You will partner with operations, engineering, Security, and the IT Searchbar team, and act as a technical escalation point when systems break.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is building an AI-first future, and IT is where a lot of that gets real. You will use AI fluently in your own work and help design AI-assisted workflows into the systems we run for the rest of the company. This is a senior individual contributor role: no direct reports, high autonomy, and real ownership. We are looking for someone who has already run systems at scale, holds opinions grounded in experience, and can be handed a domain and trusted to run it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;How you’ll have an impact\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own systems, not tickets. You will take a domain identity, endpoint, or a set of core SaaS platforms and be accountable for its reliability, security, and roadmap, raising the decisions that need to go higher and driving everything else yourself.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead projects end to end at pace: scope the work, design the solution, plan the rollout and the rollback, communicate the change, and land it without skipping testing, peer review, or documentation to hit a date.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Turn ambiguous business needs into clear problem statements and systems that hold up, so Klaviyos spend their time on their work instead of fighting their tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set the technical bar: clean configuration, least-privilege access by default, automation over manual toil, and runbooks the rest of the team can operate from without you in the room.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define what success looks like before you build, then prove it with data tickets deflected, provisioning time saved, coverage and compliance gaps closed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raise the people around you: review others’ work, mentor engineers earlier in their careers, and give and receive direct, useful feedback.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a technical escalation point for complex system issues, drive root cause rather than symptoms, and feed what you learn back into the platform so the same incident does not happen twice.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years of hands-on experience as a systems engineer or systems administrator, with a track record of owning enterprise systems in production not just operating them, but deciding how they should work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You define problem statements yourself. You can take a vague or contested business need, scope it, drive alignment with stakeholders, and deliver with minimal direction without losing the thread when priorities shift.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep working knowledge across a wide range of IT systems, including enterprise device management, identity and access management, and endpoint security.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have deployed and managed macOS and iOS devices at scale through an MDM (Jamf preferred), including configuration profiles, policies, and OS update strategy. Windows management (Intune, Autopilot) is a strong plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have administered core SaaS platforms such as Google Workspace, Slack, Atlassian, and Zoom, including their security and admin controls.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with IdP configuration, management, and maintenance: SSO (SAML/OIDC), SCIM provisioning, group and role design, and app onboarding. Experience with Okta or Entra ID (Azure AD) is preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have owned the identity lifecycle in practice onboarding, role changes, and offboarding and understand the security and audit consequences of getting it wrong.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI proficiency: AI is already part of how you work, and you can show it. You use LLM assistants and agents to research, write and debug code, draft documentation, and compress routine work, and you exercise judgment about when to trust the output. You are actively interested in putting AI into the systems you run automating triage, enrichment, and repetitive workflows for the wider company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You automate by default, and you have the scripting skills to do it: Bash, PowerShell, or Python. Python is preferred and AWS Lambda experience is a plus. You have replaced manual, repetitive work with automation other people now rely on, and you can safely read and modify someone else’s script.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working with APIs REST, JSON, authentication, and rate limits and building integrations between systems that do not natively talk to each other.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You value clean, concise controls and easily editable security functionality within tools, and you can produce evidence for access reviews and audits (SOC 2, SOX) without it derailing your week.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Disciplined change management: you test, get peer review, plan rollback, communicate to affected users, and document what changed including under pressure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You can debug a system problem you have never seen before, drive it to the root cause, and communicate clearly to non-technical stakeholders while it is still unresolved.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You can evaluate vendors and tools on their merits: security posture, integration surface, total cost and make a defensible recommendation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written communication. Your documentation, runbooks, and change notices are good enough that other people can act on them without asking you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participation in an after-hours on-call rotation with the IT Systems team is required for site-specific or business-blocking issues.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Nice to have\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have worked with Workato, Okta Workflows, n8n, or other similar SSO and automation solutions, and have built something non-trivial in one.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with enterprise-scale networking topics, including routing, DNS, DHCP, VPN, and building and maintaining multiple global office networks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience as a systems administrator or systems engineer in a fast-paced, high-growth IT environment, ideally supporting a globally distributed workforce.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building with AI beyond the chat window prompt and context engineering, connecting an LLM to systems via APIs or MCP, or running an AI-assisted workflow or agent in production.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with VPC, EC2, Security Groups, ACLs, and IAM in AWS and GCP.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with infrastructure-as-code (Terraform, Ansible) or version-controlled configuration management for IT systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience administering an ITSM platform such as Freshservice or Jira Service Management, including forms, workflows, SLAs, and reporting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relevant certifications such as Jamf 200/300, Okta Certified Professional or Administrator, or associate-level AWS, Azure, or Google Cloud.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$112,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$168,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7990571003?gh_jid=7990571003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5884003003,"location":{"name":"Boston, MA"},"metadata":null,"id":7990571003,"updated_at":"2026-10-30T08:37:34-04:00","requisition_id":"R-103033","title":"Senior IT Systems Engineer","company_name":"Klaviyo","first_published":"2026-09-11T14:09:53-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Klaviyo, we value the unique backgrounds, experiences, and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About the team:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo’s global corporate Information Technology (IT) team is responsible for providing technology systems, administration, and support to Klaviyos around the world. Our main goal is to ensure that Klaviyos everywhere have a strong technology foundation to do great work. The IT Team solves problems using technology and provides Klaviyo’s continued scalability and sustainable employee growth in a rapidly evolving environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The IT Systems team is primarily responsible for SaaS systems administration and end-to-end lifecycle management, building automation, and engineering solutions for both other internal teams and the business. The IT Systems team is highly collaborative, working closely with the IT Searchbar team, our end-user support team as well as with our Security, Risk, and Trust teams and the broader Engineering department.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About the role:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior IT Systems Engineer on the IT Systems team, you own the design, implementation, and long-term health of the enterprise systems Klaviyo runs on identity, endpoint management, and the SaaS platforms every Klaviyo touches. You will lead projects end to end, from SSO/SCIM rollouts to complex multi-tool integrations and automations, and you will be trusted to take an ambiguous business problem, define the problem statement yourself, and deliver a solution that scales. You will partner with operations, engineering, Security, and the IT Searchbar team, and act as a technical escalation point when systems break.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is building an AI-first future, and IT is where a lot of that gets real. You will use AI fluently in your own work and help design AI-assisted workflows into the systems we run for the rest of the company. This is a senior individual contributor role: no direct reports, high autonomy, and real ownership. We are looking for someone who has already run systems at scale, holds opinions grounded in experience, and can be handed a domain and trusted to run it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;How you’ll have an impact\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own systems, not tickets. You will take a domain identity, endpoint, or a set of core SaaS platforms and be accountable for its reliability, security, and roadmap, raising the decisions that need to go higher and driving everything else yourself.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead projects end to end at pace: scope the work, design the solution, plan the rollout and the rollback, communicate the change, and land it without skipping testing, peer review, or documentation to hit a date.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Turn ambiguous business needs into clear problem statements and systems that hold up, so Klaviyos spend their time on their work instead of fighting their tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set the technical bar: clean configuration, least-privilege access by default, automation over manual toil, and runbooks the rest of the team can operate from without you in the room.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define what success looks like before you build, then prove it with data tickets deflected, provisioning time saved, coverage and compliance gaps closed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raise the people around you: review others’ work, mentor engineers earlier in their careers, and give and receive direct, useful feedback.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a technical escalation point for complex system issues, drive root cause rather than symptoms, and feed what you learn back into the platform so the same incident does not happen twice.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years of hands-on experience as a systems engineer or systems administrator, with a track record of owning enterprise systems in production not just operating them, but deciding how they should work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You define problem statements yourself. You can take a vague or contested business need, scope it, drive alignment with stakeholders, and deliver with minimal direction without losing the thread when priorities shift.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep working knowledge across a wide range of IT systems, including enterprise device management, identity and access management, and endpoint security.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have deployed and managed macOS and iOS devices at scale through an MDM (Jamf preferred), including configuration profiles, policies, and OS update strategy. Windows management (Intune, Autopilot) is a strong plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have administered core SaaS platforms such as Google Workspace, Slack, Atlassian, and Zoom, including their security and admin controls.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with IdP configuration, management, and maintenance: SSO (SAML/OIDC), SCIM provisioning, group and role design, and app onboarding. Experience with Okta or Entra ID (Azure AD) is preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have owned the identity lifecycle in practice onboarding, role changes, and offboarding and understand the security and audit consequences of getting it wrong.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI proficiency: AI is already part of how you work, and you can show it. You use LLM assistants and agents to research, write and debug code, draft documentation, and compress routine work, and you exercise judgment about when to trust the output. You are actively interested in putting AI into the systems you run automating triage, enrichment, and repetitive workflows for the wider company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You automate by default, and you have the scripting skills to do it: Bash, PowerShell, or Python. Python is preferred and AWS Lambda experience is a plus. You have replaced manual, repetitive work with automation other people now rely on, and you can safely read and modify someone else’s script.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working with APIs REST, JSON, authentication, and rate limits and building integrations between systems that do not natively talk to each other.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You value clean, concise controls and easily editable security functionality within tools, and you can produce evidence for access reviews and audits (SOC 2, SOX) without it derailing your week.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Disciplined change management: you test, get peer review, plan rollback, communicate to affected users, and document what changed including under pressure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You can debug a system problem you have never seen before, drive it to the root cause, and communicate clearly to non-technical stakeholders while it is still unresolved.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You can evaluate vendors and tools on their merits: security posture, integration surface, total cost and make a defensible recommendation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written communication. Your documentation, runbooks, and change notices are good enough that other people can act on them without asking you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participation in an after-hours on-call rotation with the IT Systems team is required for site-specific or business-blocking issues.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Nice to have\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have worked with Workato, Okta Workflows, n8n, or other similar SSO and automation solutions, and have built something non-trivial in one.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with enterprise-scale networking topics, including routing, DNS, DHCP, VPN, and building and maintaining multiple global office networks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience as a systems administrator or systems engineer in a fast-paced, high-growth IT environment, ideally supporting a globally distributed workforce.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building with AI beyond the chat window prompt and context engineering, connecting an LLM to systems via APIs or MCP, or running an AI-assisted workflow or agent in production.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with VPC, EC2, Security Groups, ACLs, and IAM in AWS and GCP.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with infrastructure-as-code (Terraform, Ansible) or version-controlled configuration management for IT systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience administering an ITSM platform such as Freshservice or Jira Service Management, including forms, workflows, SLAs, and reporting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relevant certifications such as Jamf 200/300, Okta Certified Professional or Administrator, or associate-level AWS, Azure, or Google Cloud.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$112,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$168,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8044834003?gh_jid=8044834003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":5895118003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":8044834003,"updated_at":"2026-10-30T08:38:44-04:00","requisition_id":"R-103103","title":"Senior Lead AI Engineer - G\u0026A Systems","company_name":"Klaviyo","first_published":"2026-10-26T13:33:48-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo is building an AI-first company—and that starts with how we support and scale our people.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a \u0026lt;strong\u0026gt;Senior Lead\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;AI Finance Technology Engineer\u0026lt;/strong\u0026gt; to be the first dedicated AI engineer within our Finance Technology (G\u0026amp;amp;A FinTech) team. As an early leader in this space, you’ll reimagine how our Finance teams operate in an AI-first world by shaping our architecture, standards, and long-term vision.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll partner across all Finance functions - Accounting, Tax, Treasury, FP\u0026amp;amp;A, Procurement, and Internal Audit, as well as adjacent technology teams like Corporate IT, Data, and GTM Systems, to ensure our back‑office stack is reliable, well‑integrated, compliant, and ready for a public, AI‑forward SaaS business. We own the roadmap, health, and governance of platforms including our ERP and financial systems (e.g., NetSuite/Oracle), procure‑to‑pay (e.g.,Zip), revenue and billing systems, and related integrations and automation. This role is not just about applying AI it’s about defining how AI becomes embedded into the Finance at Klaviyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;What You’ll Be Doing\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;AI-First Finance Systems \u0026amp;amp; Architecture\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Reimagine core Finance workflows (accounting, procurement, deal desk approvals, revenue, ME/QE close cycle etc., ) through an AI-first lens, not just incremental automation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and build AI-powered workflows, copilots, and agents that automate and augment Finance processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Architect and implement systems that integrate across SaaS such as NetSuite, Zip, Zone Advanced Billing, Avalara/Vertex to name a few\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with our internal IT AI team and establish best practices for:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prompt engineering and evaluation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;LLM system design and orchestration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Versioning, testing, security, and observability of AI systems\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Enable AI Use Cases (copilots, assistants, automated workflows) that drive faster execution and better decision-making for Finance teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with stakeholders to translate business problems into scalable AI solutions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Driving an AI-First Operating Model\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify high-leverage opportunities to replace manual workflows with AI-native solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and track success metrics tied to efficiency gains, time savings, and operational effectiveness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a thought partner to Finance leadership on what’s possible with AI, not just what’s requested\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Responsible AI, Privacy \u0026amp;amp; Governance: Design systems that handle sensitive financial data with security, privacy, and trust at the core\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Internal Audit, Security, Legal, and Global IT to ensure compliant and ethical AI deployment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration \u0026amp;amp; Enablement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Security, Global IT, and GTM Systems to align on shared AI infrastructure and standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to and adopt company-wide AI patterns, tooling, and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable Finance teams to leverage AI by building:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Reusable frameworks and workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Playbooks and training materials\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Help non-technical stakeholders confidently use and iterate on AI-powered tools\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technical Leadership\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advocate for scalable, well-governed AI systems that integrate cleanly into Klaviyo’s broader tech ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a key voice in shaping how Klaviyo becomes AI-first internally, starting with Finance systems\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What Makes You a Great Fit\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Passion and Curiosity to experiment and reimagine Finance workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum 5+ years of engineering or data engineering experience, with 2+ years building AI/ML or LLM-powered delivering tangible business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to set technical direction and build 0→1 systems with meaningful organizational impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience with but not limited to:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;React, JSON, Python, SQL, and modern APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;LLM platforms (OpenAI, Claude, Gemini, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Designing AI-powered workflows, agents, or copilots\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrating to Finance Systems through Runlayer and MCPs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating with enterprise Financial SaaS systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing scalable and secure systems, automation frameworks, and internal tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with sensitive data and implementing responsible AI practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong ability to translate ambiguous business problems into scalable technical solutions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus Points\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with Financial systems - NetSuite, Zip, Avalara/Vertex, Zone Advanced Billing\u0026amp;nbsp; or equivalent systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with SOX \u0026amp;amp; ITGCs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with middleware automation platforms (e.g., n8n, Workato, Zapier)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in high-growth SaaS environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contributions to AI governance, internal AI platforms, or experimentation frameworks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why This Role Matters at Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a foundational role in defining how Klaviyo becomes an AI-first company from the inside out.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You won’t just be implementing AI you’ll be:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Shaping how Finance\u0026amp;nbsp; teams operate with AI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Defining standards for responsible, scalable internal AI systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building the blueprint for how AI is embedded across the business\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;If you’re excited about building from scratch, influencing across functions, and applying AI to core business workflows, this role offers a unique opportunity to have outsized impact.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$180,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$270,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8017125003?gh_jid=8017125003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":5895118003,"location":{"name":"Boston, MA"},"metadata":null,"id":8017125003,"updated_at":"2026-10-30T08:38:44-04:00","requisition_id":"R-103103","title":"Senior Lead AI Engineer - G\u0026A Systems","company_name":"Klaviyo","first_published":"2026-10-26T13:33:46-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo is building an AI-first company—and that starts with how we support and scale our people.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a \u0026lt;strong\u0026gt;Senior Lead\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;AI Finance Technology Engineer\u0026lt;/strong\u0026gt; to be the first dedicated AI engineer within our Finance Technology (G\u0026amp;amp;A FinTech) team. As an early leader in this space, you’ll reimagine how our Finance teams operate in an AI-first world by shaping our architecture, standards, and long-term vision.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll partner across all Finance functions - Accounting, Tax, Treasury, FP\u0026amp;amp;A, Procurement, and Internal Audit, as well as adjacent technology teams like Corporate IT, Data, and GTM Systems, to ensure our back‑office stack is reliable, well‑integrated, compliant, and ready for a public, AI‑forward SaaS business. We own the roadmap, health, and governance of platforms including our ERP and financial systems (e.g., NetSuite/Oracle), procure‑to‑pay (e.g.,Zip), revenue and billing systems, and related integrations and automation. This role is not just about applying AI it’s about defining how AI becomes embedded into the Finance at Klaviyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;What You’ll Be Doing\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;AI-First Finance Systems \u0026amp;amp; Architecture\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Reimagine core Finance workflows (accounting, procurement, deal desk approvals, revenue, ME/QE close cycle etc., ) through an AI-first lens, not just incremental automation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and build AI-powered workflows, copilots, and agents that automate and augment Finance processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Architect and implement systems that integrate across SaaS such as NetSuite, Zip, Zone Advanced Billing, Avalara/Vertex to name a few\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with our internal IT AI team and establish best practices for:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prompt engineering and evaluation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;LLM system design and orchestration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Versioning, testing, security, and observability of AI systems\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Enable AI Use Cases (copilots, assistants, automated workflows) that drive faster execution and better decision-making for Finance teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with stakeholders to translate business problems into scalable AI solutions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Driving an AI-First Operating Model\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify high-leverage opportunities to replace manual workflows with AI-native solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and track success metrics tied to efficiency gains, time savings, and operational effectiveness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a thought partner to Finance leadership on what’s possible with AI, not just what’s requested\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Responsible AI, Privacy \u0026amp;amp; Governance: Design systems that handle sensitive financial data with security, privacy, and trust at the core\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Internal Audit, Security, Legal, and Global IT to ensure compliant and ethical AI deployment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration \u0026amp;amp; Enablement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Security, Global IT, and GTM Systems to align on shared AI infrastructure and standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to and adopt company-wide AI patterns, tooling, and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable Finance teams to leverage AI by building:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Reusable frameworks and workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Playbooks and training materials\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Help non-technical stakeholders confidently use and iterate on AI-powered tools\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technical Leadership\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advocate for scalable, well-governed AI systems that integrate cleanly into Klaviyo’s broader tech ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a key voice in shaping how Klaviyo becomes AI-first internally, starting with Finance systems\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What Makes You a Great Fit\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Passion and Curiosity to experiment and reimagine Finance workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum 5+ years of engineering or data engineering experience, with 2+ years building AI/ML or LLM-powered delivering tangible business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to set technical direction and build 0→1 systems with meaningful organizational impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience with but not limited to:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;React, JSON, Python, SQL, and modern APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;LLM platforms (OpenAI, Claude, Gemini, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Designing AI-powered workflows, agents, or copilots\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrating to Finance Systems through Runlayer and MCPs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating with enterprise Financial SaaS systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing scalable and secure systems, automation frameworks, and internal tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with sensitive data and implementing responsible AI practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong ability to translate ambiguous business problems into scalable technical solutions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus Points\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with Financial systems - NetSuite, Zip, Avalara/Vertex, Zone Advanced Billing\u0026amp;nbsp; or equivalent systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with SOX \u0026amp;amp; ITGCs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with middleware automation platforms (e.g., n8n, Workato, Zapier)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in high-growth SaaS environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contributions to AI governance, internal AI platforms, or experimentation frameworks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why This Role Matters at Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a foundational role in defining how Klaviyo becomes an AI-first company from the inside out.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You won’t just be implementing AI you’ll be:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Shaping how Finance\u0026amp;nbsp; teams operate with AI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Defining standards for responsible, scalable internal AI systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building the blueprint for how AI is embedded across the business\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;If you’re excited about building from scratch, influencing across functions, and applying AI to core business workflows, this role offers a unique opportunity to have outsized impact.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$180,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$270,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7517734003?gh_jid=7517734003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5674259003,"location":{"name":"Boston, MA"},"metadata":null,"id":7517734003,"updated_at":"2026-10-30T08:33:25-04:00","requisition_id":"R-101696","title":"Senior Lead Product Manager, Enterprise","company_name":"Klaviyo","first_published":"2026-01-26T13:53:57-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo helps businesses own their growth by making it easy to turn customer data into powerful personalized experiences. More than 183,000 brands worldwide use Klaviyo to deliver smarter marketing, build stronger relationships, and accelerate revenue all powered by data, automation, and intelligence. As we expand further into the enterprise market, we’re scaling our platform to meet the needs of the world’s largest and fastest-growing consumer brands by building for performance, security, extensibility, and trust without sacrificing the usability and speed that make Klaviyo special.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is seeking a Senior Lead Product Manager to drive our Enterprise product strategy and lead the evolution of our platform for the world’s most sophisticated, data-driven brands. This role sits at the center of one of Klaviyo’s most important growth opportunities: becoming the trusted B2C CRM for Enterprise customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will own multiple product areas critical to our Enterprise initiatives—including unifying customer data, powering AI-driven automation, and expanding our ecosystem integrations—while partnering closely with Product, Engineering, Design, Go-to-Market and Partner teams. This is a highly visible role that balances long-term platform strategy with near-term delivery, ensuring we meet enterprise customer expectations without compromising scalability or reliability.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Set and evangelize a 2–3 year vision for Klaviyo’s Enterprise platform that delivers scalability, flexibility, and enterprise-grade governance while preserving ease of use.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate company goals into clear OKRs and roadmaps that accelerate Enterprise adoption, retention, and ARR growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent the voice of large, global customers in strategic product discussions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;B2C CRM for Enterprise: Deliver capabilities that unify customer data across channels, enable real-time personalization, and support global data governance and compliance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate deeply with Engineering, Design, Sales, Solutions, Customer Success, Security, and Legal to deliver cohesive enterprise experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead roadmap reviews, facilitate strategic tradeoffs, and ensure alignment across teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a central point of coordination for enterprise commitments from RFP support and security reviews through onboarding and long-term success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Bring:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;12+ years of experience in Product Management with significant exposure to Enterprise SaaS products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success leading enterprise-grade or platform products such as CRM, marketing automation, customer data platforms, analytics, data infrastructure, or AI-driven systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct experience supporting large enterprise customers (e.g., Fortune 1000), not just SMB or self-serve products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong intuition for what drives enterprise purchasing decisions: trust, compliance, scalability, configurability, integrations, and roadmap credibility.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience partnering with Sales, Solutions Engineering, and Customer Success on enterprise deals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable discussing system architecture, data models, APIs, integrations, data flows, and security standards with engineering teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working on products with complex data infrastructure, distributed systems, or significant integration dependencies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to influence and lead across Product, Engineering, GTM, Security, and Legal without direct authority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of translating enterprise customer needs into clear product requirements, thoughtful tradeoffs, and scalable platform solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication and storytelling skills, with the ability to align diverse teams around shared priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$196,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$294,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4007869003,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7997472003?gh_jid=7997472003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5886393003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":7997472003,"updated_at":"2026-10-30T08:37:55-04:00","requisition_id":"R-103056","title":"Senior Lead, Public Relations","company_name":"Klaviyo","first_published":"2026-09-17T14:01:32-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Summary:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Senior Public Relations Lead to join Klaviyo\u0026#39;s growing Communications team. This is a senior role for a strategic storyteller who can turn complex product and business narratives into compelling, media-ready stories, with a focus on corporate and product communications. You\u0026#39;ll be a critical player in building out our AI and agent story for the enterprise and help tell it as we reposition Klaviyo as the autonomous B2C CRM. You\u0026#39;ll partner directly with our Head of Communications and work closely with our C-suite, especially our Chief Product Officer, to bring these stories to life in unique and compelling ways that go beyond traditional media.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own PR across corporate and product communications\u0026lt;/strong\u0026gt;, aligning media strategy and messaging with company goals, product launches, and business milestones.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive media engagement \u0026lt;/strong\u0026gt;across business, tech, trade and broadcast.\u0026amp;nbsp; Proactively pitch stories, build relationships with media, and secure standout coverage while finding creative, non-traditional ways to tell our story too.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Develop executive thought leadership programs\u0026lt;/strong\u0026gt;: shape unique points of view, craft messaging and soundbites, grow executive presence on LinkedIn, and secure top-tier speaking and media opportunities for our C-suite - especially our Chief Product Officer but also supporting programs for our CTO, CMO and on occasion co-CEOs and CFO.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own and evolve Klaviyo\u0026#39;s agent story:\u0026lt;/strong\u0026gt; build a distinctive point of view that sets Klaviyo’s agents apart to help position Klaviyo as a leader in the agent and AI space.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead data-driven narrative development:\u0026lt;/strong\u0026gt; Collaborate with product, marketing, and analytics teams to surface insights from Klaviyo’s platform and turn them into compelling narratives and media angles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Manage PR agencies\u0026lt;/strong\u0026gt;: Lead our relationship with our US and European PR agencies\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Support and train spokespeople\u0026lt;/strong\u0026gt;: providing message development, prep, and coaching for interviews, and speaking engagements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ll also partner cross-functionally - especially with Product Marketing, Investor Relations, Content, Internal Comms - to identify timely, relevant stories and ensure our messaging is consistent, clear, and media-ready.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with the content team on reactive blog posts responding to industry news\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use and build AI tools to automate and speed up the team\u0026#39;s workflows\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to secure standout coverage across top-tier business, technology, trade, and broadcast outlets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience partnering directly with senior executives on media opportunities, speaking engagements, messaging, and thought leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong ability to translate complex technical products, data, and business concepts into clear, compelling, media-ready narratives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic and creative thinker with exceptional writing and communication skills, and the ability to move seamlessly between strategy and hands-on execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of how corporate and product communications intersect, with the ability to bring both together through compelling, integrated storytelling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong relationship builder who can effectively influence and collaborate with senior leaders, cross-functional partners, media, and external agencies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable operating with a high degree of ownership and autonomy in a fast-paced environment where priorities and business needs can evolve quickly\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Education and Experience:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field, or equivalent practical experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10+ years of relevant experience in public relations, corporate communications, media relations, or a related field, including experience in-house and/or at an agency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting technology, SaaS, B2B, or other high-growth companies strongly preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience developing corporate and product communications strategies, partnering with senior executives, and leading high-impact media and thought leadership programs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$152,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$228,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005184003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7996252003?gh_jid=7996252003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5886393003,"location":{"name":"Boston, MA"},"metadata":null,"id":7996252003,"updated_at":"2026-10-30T08:37:55-04:00","requisition_id":"R-103056","title":"Senior Lead, Public Relations","company_name":"Klaviyo","first_published":"2026-09-17T14:01:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Summary:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Senior Public Relations Lead to join Klaviyo\u0026#39;s growing Communications team. This is a senior role for a strategic storyteller who can turn complex product and business narratives into compelling, media-ready stories, with a focus on corporate and product communications. You\u0026#39;ll be a critical player in building out our AI and agent story for the enterprise and help tell it as we reposition Klaviyo as the autonomous B2C CRM. You\u0026#39;ll partner directly with our Head of Communications and work closely with our C-suite, especially our Chief Product Officer, to bring these stories to life in unique and compelling ways that go beyond traditional media.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own PR across corporate and product communications\u0026lt;/strong\u0026gt;, aligning media strategy and messaging with company goals, product launches, and business milestones.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive media engagement \u0026lt;/strong\u0026gt;across business, tech, trade and broadcast.\u0026amp;nbsp; Proactively pitch stories, build relationships with media, and secure standout coverage while finding creative, non-traditional ways to tell our story too.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Develop executive thought leadership programs\u0026lt;/strong\u0026gt;: shape unique points of view, craft messaging and soundbites, grow executive presence on LinkedIn, and secure top-tier speaking and media opportunities for our C-suite - especially our Chief Product Officer but also supporting programs for our CTO, CMO and on occasion co-CEOs and CFO.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own and evolve Klaviyo\u0026#39;s agent story:\u0026lt;/strong\u0026gt; build a distinctive point of view that sets Klaviyo’s agents apart to help position Klaviyo as a leader in the agent and AI space.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead data-driven narrative development:\u0026lt;/strong\u0026gt; Collaborate with product, marketing, and analytics teams to surface insights from Klaviyo’s platform and turn them into compelling narratives and media angles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Manage PR agencies\u0026lt;/strong\u0026gt;: Lead our relationship with our US and European PR agencies\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Support and train spokespeople\u0026lt;/strong\u0026gt;: providing message development, prep, and coaching for interviews, and speaking engagements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ll also partner cross-functionally - especially with Product Marketing, Investor Relations, Content, Internal Comms - to identify timely, relevant stories and ensure our messaging is consistent, clear, and media-ready.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with the content team on reactive blog posts responding to industry news\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use and build AI tools to automate and speed up the team\u0026#39;s workflows\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to secure standout coverage across top-tier business, technology, trade, and broadcast outlets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience partnering directly with senior executives on media opportunities, speaking engagements, messaging, and thought leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong ability to translate complex technical products, data, and business concepts into clear, compelling, media-ready narratives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic and creative thinker with exceptional writing and communication skills, and the ability to move seamlessly between strategy and hands-on execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of how corporate and product communications intersect, with the ability to bring both together through compelling, integrated storytelling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong relationship builder who can effectively influence and collaborate with senior leaders, cross-functional partners, media, and external agencies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable operating with a high degree of ownership and autonomy in a fast-paced environment where priorities and business needs can evolve quickly\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Education and Experience:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field, or equivalent practical experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10+ years of relevant experience in public relations, corporate communications, media relations, or a related field, including experience in-house and/or at an agency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting technology, SaaS, B2B, or other high-growth companies strongly preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience developing corporate and product communications strategies, partnering with senior executives, and leading high-impact media and thought leadership programs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$152,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$228,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005184003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7809608003?gh_jid=7809608003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5797613003,"location":{"name":"Boston, MA"},"metadata":null,"id":7809608003,"updated_at":"2026-11-02T03:02:23-05:00","requisition_id":"R-102857","title":"Senior Lead Software Engineer - Data Platform","company_name":"Klaviyo","first_published":"2026-07-22T09:23:52-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;Senior Lead Software Engineer - Data Platform\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;Team Overview\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Data Platform organization owns the foundational data systems that power analytics, AI/ML, and product use cases across Klaviyo. This Senior Lead role is anchored in the Data Lake domain, while working broadly across Data Platform to support and align with adjacent teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In practice, this role helps shape and connect the technical direction across lakehouse storage and compute, data onboarding and orchestration, modeled data layers, and the operational automation that keeps the platform reliable, observable, and usable at scale. The role requires strong judgment in connecting work across teams rather than optimizing only within a single technical boundary.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The scope is not just to improve one system in isolation, but to make the broader data platform more trustworthy, scalable, and easier to operate. That includes aligning roadmaps across teams, supporting high-impact and complex cross-team projects, and helping represent Data Platform clearly to partner teams and stakeholders.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;How You’ll Make an Impact\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Lead Software Engineer in Data Platform, with primary focus on Data Lake, you will:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Independently own and drive high-impact technical objectives that span multiple Data Platform teams, especially Data Lake while supporting work that intersects with Data Automation and Data Warehouse.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help align technical roadmaps across Data Platform so teams are making coherent investments against shared priorities, dependencies, and long-term platform direction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead large, complex, cross-team initiatives from discovery through rollout and long-term ownership, especially where success depends on coordination across organizational and technical boundaries.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make high-judgment architectural decisions across core platform systems including lakehouse storage and compute, orchestration, modeled data layers, and operational automation, and create reference patterns that other teams can reuse.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish paved paths, standards, and shared abstractions that reduce repetitive manual work and make onboarding, operating, and evolving data systems dramatically faster and more reliable across the platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with engineering, product, analytics, AI/ML, and governance stakeholders, and represent Data Platform clearly in cross-functional discussions that require both technical depth and strong external communication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help drive alignment on complex projects by clarifying trade-offs, surfacing dependencies early, and ensuring teams stay coordinated as priorities or execution details shift.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be accountable, with team and engineering leaders, for the long-term technical health of the systems in your scope across reliability, scalability, performance, cost, security, and operational excellence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the response to complex platform issues when needed, working directly with engineers across teams during high-severity situations and turning lessons learned into lasting improvements in architecture, operations, and communication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Invest in the growth of senior and lead engineers through design reviews, RFC feedback, architectural coaching, and active participation in senior engineering hiring.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Who You Are\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are passionate about building platforms for the long term and can balance technical quality, engineering velocity, and business impact across multiple teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have 12+ years of software engineering experience and deep knowledge of distributed systems, data platform architecture, and large-scale analytical processing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You bring deep expertise in one or more core Data Platform problem spaces such as lakehouse architecture, data ingestion and transformation, distributed compute, data warehousing, platform reliability, or developer-facing data infrastructure, while maintaining strong system-level thinking across interconnected areas.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have independently led large, ambiguous, multi-quarter programs and have a track record of making clear architectural calls, breaking through technical obstacles, and leading teams through critical operational moments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong hands-on experience with the kinds of systems this role touches, including Iceberg-based storage, Spark or EMR-based compute, Airflow-based orchestration, Python-based data platform tooling, modeled data systems, and AWS-hosted infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You understand how to build and operate trustworthy data platforms, including schema evolution, materialization patterns, observability, backfills, repairs, audits, access controls, and cost-aware platform operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are highly effective at driving outcomes through influence and technical leadership rather than direct authority, and you communicate clearly with both technical and non-technical partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are passionate about mentoring other engineers and creating the patterns, guidance, and opportunities that help senior engineers and leads grow.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You enjoy improving how systems and teams work, whether through better architecture, tooling, workflows, or operating practices.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Nice to Have\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with custom built databases and CDM-style modeled data layers, especially transforming landing data into durable, queryable business entities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building or extending managed table frameworks such as Materialized Views and related operational tooling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with data governance, ownership, discoverability, residency, or regulated-data programs such as GDPR or HIPAA.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building platform automation for backfills, repairs, optimization, autoscaling, and agentic support for engineers operating complex data systems.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Technologies We Use\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Core technologies and platform components used by the Data Lake team include:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Iceberg S3 tables for the foundational storage layer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Spark / EMR for large-scale analytical compute.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airflow for orchestration, scheduling, and workflow tracking.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Materialized Views and Python-based platform frameworks for managed Iceberg tables and related data tooling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Landing-table loaders and CDM tables for ingestion and modeled data transformations that support KDB.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Audit and operational automation for maintenance, observability, backfills, repairs, optimization, autoscaling, and access controls.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS-hosted infrastructure supporting the lakehouse platform and its surrounding systems.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$216,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$324,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7855726003?gh_jid=7855726003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":5818802003,"location":{"name":"Boston, MA"},"metadata":null,"id":7855726003,"updated_at":"2026-10-30T08:36:14-04:00","requisition_id":"R-102900","title":"Senior Lead Technical Program Manager - Infrastructure","company_name":"Klaviyo","first_published":"2026-08-17T11:19:11-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo\u0026#39;s infrastructure is the foundation that every product, every customer, and every engineer depends on. In this role you will be the connective tissue between our Infrastructure organization and the rest of engineering, driving the rollout of critical, cross-cutting programs that affect how we build, operate, and secure our platform at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will juggle a high volume of parallel efforts across cloud infrastructure, FinOps, build systems, software migrations, security operations, and more, keeping each moving, supporting teams to be successful, and escalating quickly when capacity or priority decisions need to be made. This is not a role for someone who waits to be told what to do. It\u0026#39;s a role for someone who drives.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll make a difference\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the rollout of infrastructure initiatives across engineering. Drive programs from planning through completion, coordinating across teams that don\u0026#39;t report to you and don\u0026#39;t always have capacity to prioritize infrastructure work. Keep things moving.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage a high volume of concurrent efforts. At any given time you\u0026#39;ll be tracking security operations improvements, FinOps initiatives, build system changes, software migrations, and other cross-cutting infrastructure programs simultaneously. Clear prioritization and status visibility are non-negotiable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hold teams accountable and escalate when needed. You know how to build the relationships and create the visibility that keeps infrastructure work from getting deprioritized. When a team genuinely lacks capacity, you surface that quickly, bring the right people into the conversation, and get a trade-off decision made — not absorb the delay quietly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a way to provide program health continuously. Establish and maintain clear, actionable reporting on the status of all infrastructure rollouts. Leadership should always know what\u0026#39;s on track, what\u0026#39;s at risk, and what decisions are needed from them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Infrastructure leadership on planning and prioritization. Work closely with engineering and SRE leadership to build and maintain a rolling roadmap, sequence work across teams, and ensure infrastructure investments align with engineering and business priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define clear ways of working across teams. Create frameworks, templates, and coordination models that make it easier for infrastructure and product engineering teams to work together effectively. Build the playbook as you go.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop deep technical fluency in the programs you own. You don\u0026#39;t need to write the code, but you need to understand what\u0026#39;s being built, why it matters, and what the technical risks are well enough to ask the right questions, identify blockers early, and represent the work credibly to engineering leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive automation and operational excellence. Challenge manual processes wherever you find them. Partner with infrastructure teams to identify opportunities to centralize and automate change rather than default to simply assigning out the same work to different teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Who you are\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Technically fluent. You\u0026#39;ve worked closely with infrastructure, SRE, or platform engineering teams. You understand security operations, cloud infrastructure, CI/CD, and software migrations well enough to engage substantively, not just track status.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A driver, not a facilitator. You move work forward. You follow up, push back, escalate, and hold people accountable, constructively, but consistently. You don\u0026#39;t wait for the next meeting to surface a problem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influential and relationship-driven. You know that infrastructure work gets done through trust, not authority. You build strong relationships across engineering teams, understand what motivates different stakeholders, and use that context to create alignment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI-first in how you work. You don\u0026#39;t just talk about AI, you use it daily to move faster, work smarter, and do more with less. You bring that mindset to the teams you work with and actively look for opportunities to automate, accelerate, and improve how programs are run.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable with high volume and ambiguity. You can manage many parallel workstreams without losing track of any of them, and you don\u0026#39;t need a clean problem statement to get started.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear and direct communicator. You tailor your message by audience, engineering teams need different information than engineering VPs, and you make it easy for leadership to understand status and make decisions quickly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outcome-oriented. You measure success by realizing the impact and what improves, not by the quality of your tracking.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Preferred experience (guidance, not gates)\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience in technical program management within a fast-paced product engineering environment, ideally SaaS or high-growth tech.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience driving large-scale infrastructure rollouts across multiple engineering teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with cloud infrastructure, FinOps, security operations, and software migration programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong fluency in tools such as Jira, Linear, Asana, or Smartsheet.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of managing competing priorities and delivering results without direct authority over engineering teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Nice to haves\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in both infrastructure and product engineering contexts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with FinOps frameworks and cloud cost optimization programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building or evolving TPM practices in a nascent or growing function.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on with CI/CD tooling, build systems, or security compliance frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$192,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$288,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7992869003?gh_jid=7992869003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":5818802003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":7992869003,"updated_at":"2026-10-30T08:36:14-04:00","requisition_id":"R-102900","title":"Senior Lead Technical Program Manager - Infrastructure","company_name":"Klaviyo","first_published":"2026-09-11T14:22:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo\u0026#39;s infrastructure is the foundation that every product, every customer, and every engineer depends on. In this role you will be the connective tissue between our Infrastructure organization and the rest of engineering, driving the rollout of critical, cross-cutting programs that affect how we build, operate, and secure our platform at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will juggle a high volume of parallel efforts across cloud infrastructure, FinOps, build systems, software migrations, security operations, and more, keeping each moving, supporting teams to be successful, and escalating quickly when capacity or priority decisions need to be made. This is not a role for someone who waits to be told what to do. It\u0026#39;s a role for someone who drives.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll make a difference\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the rollout of infrastructure initiatives across engineering. Drive programs from planning through completion, coordinating across teams that don\u0026#39;t report to you and don\u0026#39;t always have capacity to prioritize infrastructure work. Keep things moving.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage a high volume of concurrent efforts. At any given time you\u0026#39;ll be tracking security operations improvements, FinOps initiatives, build system changes, software migrations, and other cross-cutting infrastructure programs simultaneously. Clear prioritization and status visibility are non-negotiable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hold teams accountable and escalate when needed. You know how to build the relationships and create the visibility that keeps infrastructure work from getting deprioritized. When a team genuinely lacks capacity, you surface that quickly, bring the right people into the conversation, and get a trade-off decision made — not absorb the delay quietly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a way to provide program health continuously. Establish and maintain clear, actionable reporting on the status of all infrastructure rollouts. Leadership should always know what\u0026#39;s on track, what\u0026#39;s at risk, and what decisions are needed from them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Infrastructure leadership on planning and prioritization. Work closely with engineering and SRE leadership to build and maintain a rolling roadmap, sequence work across teams, and ensure infrastructure investments align with engineering and business priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define clear ways of working across teams. Create frameworks, templates, and coordination models that make it easier for infrastructure and product engineering teams to work together effectively. Build the playbook as you go.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop deep technical fluency in the programs you own. You don\u0026#39;t need to write the code, but you need to understand what\u0026#39;s being built, why it matters, and what the technical risks are well enough to ask the right questions, identify blockers early, and represent the work credibly to engineering leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive automation and operational excellence. Challenge manual processes wherever you find them. Partner with infrastructure teams to identify opportunities to centralize and automate change rather than default to simply assigning out the same work to different teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Who you are\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Technically fluent. You\u0026#39;ve worked closely with infrastructure, SRE, or platform engineering teams. You understand security operations, cloud infrastructure, CI/CD, and software migrations well enough to engage substantively, not just track status.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A driver, not a facilitator. You move work forward. You follow up, push back, escalate, and hold people accountable, constructively, but consistently. You don\u0026#39;t wait for the next meeting to surface a problem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influential and relationship-driven. You know that infrastructure work gets done through trust, not authority. You build strong relationships across engineering teams, understand what motivates different stakeholders, and use that context to create alignment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI-first in how you work. You don\u0026#39;t just talk about AI, you use it daily to move faster, work smarter, and do more with less. You bring that mindset to the teams you work with and actively look for opportunities to automate, accelerate, and improve how programs are run.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable with high volume and ambiguity. You can manage many parallel workstreams without losing track of any of them, and you don\u0026#39;t need a clean problem statement to get started.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear and direct communicator. You tailor your message by audience, engineering teams need different information than engineering VPs, and you make it easy for leadership to understand status and make decisions quickly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outcome-oriented. You measure success by realizing the impact and what improves, not by the quality of your tracking.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Preferred experience (guidance, not gates)\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience in technical program management within a fast-paced product engineering environment, ideally SaaS or high-growth tech.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience driving large-scale infrastructure rollouts across multiple engineering teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with cloud infrastructure, FinOps, security operations, and software migration programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong fluency in tools such as Jira, Linear, Asana, or Smartsheet.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of managing competing priorities and delivering results without direct authority over engineering teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Nice to haves\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in both infrastructure and product engineering contexts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with FinOps frameworks and cloud cost optimization programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building or evolving TPM practices in a nascent or growing function.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on with CI/CD tooling, build systems, or security compliance frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$192,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$288,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7855802003?gh_jid=7855802003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5818842003,"location":{"name":"Palo Alto, CA"},"metadata":null,"id":7855802003,"updated_at":"2026-10-30T08:36:18-04:00","requisition_id":"R-102916","title":"Senior Machine Learning Engineer","company_name":"Klaviyo","first_published":"2026-09-01T12:41:13-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Sr. Machine Learning Engineer\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Palo Alto, CA (Onsite 5x a week)\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, we believe the future of software lies not in productivity tools for human users but in software that can run and optimize itself based on outcome or reward metrics. We’ve built the infrastructure and application that serve as the interface between businesses and consumers. We now have over 200,000+ customers, billions of consumer profiles, and hundreds of billions of customer messages and follow-on conversion data. We have a big opportunity to build state-of-the-art AI and machine learning technologies at Klaviyo to power our products and develop AI agents that can automatically create and execute marketing or customer experiences, strategies, and campaigns for any business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a \u0026lt;strong\u0026gt;Sr. Machine Learning Engineer at Klaviyo\u0026lt;/strong\u0026gt;, you will help build models that extract insights from the massive streams of data that Klaviyo ingests continuously. You will apply cutting-edge techniques from deep learning, recommender systems, language modeling, and more to integrate artificial intelligence into our product and bring customers value. You will need to deep dive into the product and the code to understand and contribute to solutions with your technical knowledge and experiences. You will be working with partners in Engineering, Product, and Design to solve challenging problems, and talking to stakeholders and customers firsthand.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Things you’ll do \u0026amp;amp; make a difference\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Train and deploy large-scale Machine Learning models in production systems to improve the values our product provide to our customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create AI engines or agents that can automatically create and execute marketing or customer experiences, strategies, and campaigns for any business and demonstrably outperform our human customers at Klaviyo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Introduce conversational AI interfaces into our software to make our customers more efficient users of our products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build generative AI models that can automatically generate content for marketing given customer input on context, to maximize customer ROI or improve customers’ productivity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work in high impact environments with fast experimentation and product development cycles\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What we are looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advanced degree in Computer Science, Artificial Intelligence, Machine Learning, or a related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in AI, machine learning, or related fields, with a track record of successfully leading large-scale AI / machine learning projects launched in products with a significant impact on users / customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with machine learning frameworks such as Huggingface, PyTorch, Tensorflow, Keras; Experience with distributed training with Spark, Ray, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading technical projects and working with engineering teams and product managers successfully to deliver customer-facing features\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience of developing and putting machine learning models into production, while also owning and maintaining production models long term\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience owning the full product lifecycle of ML development, including defining success metrics, designing and analyzing A/B tests, and iterating based on result\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience mentoring others\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with recommendation systems, including designing, training, and deploying recommendation models, as well as building retrieval and ranking systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in B2B businesses and interacting with customers directly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience developing technical roadmaps for solving complex business problems using Machine Learning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience fine-tuning and productionizing transformer-based models at scale, particularly large language models.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$196,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$294,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8035953003?gh_jid=8035953003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5904127003,"location":{"name":"Boston, MA"},"metadata":null,"id":8035953003,"updated_at":"2026-11-03T09:22:01-05:00","requisition_id":"R-103142","title":"Senior Machine Learning Platform Engineer","company_name":"Klaviyo","first_published":"2026-10-22T11:21:09-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Klaviyo, we believe the future of software lies not in productivity tools for human users but in software that can run and optimize itself based on outcome or reward metrics. We’ve built the infrastructure and application that serve as the interface between businesses and consumers. We now have over 167,000 customers, billions of consumer profiles, and hundreds of billions of customer messages and follow-on conversion data. We are building state-of-the-art AI and machine learning technologies at Klaviyo to power Composer, as well as personalization products such as smart send time, audience optimization and product recommendations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a \u0026lt;strong\u0026gt;Senior Machine Learning Platform Engineer\u0026lt;/strong\u0026gt;, you will help build the core platforms, tools, and infrastructure that ML and AI engineers rely on to create advanced agents and models powering Klaviyo’s products. You will drive key technical initiatives for \u0026lt;strong\u0026gt;training and deploying models\u0026lt;/strong\u0026gt;, \u0026lt;strong\u0026gt;unifying and standardizing feature data\u0026lt;/strong\u0026gt;, and \u0026lt;strong\u0026gt;scaling systems\u0026lt;/strong\u0026gt; that must operate reliably at Klaviyo’s data and traffic scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a \u0026lt;strong\u0026gt;backend-heavy, hands-on technical individual contributor\u0026lt;/strong\u0026gt; role. You will lead technical execution, conduct code and design reviews, author high-impact code for critical system paths, and collaborate closely with product, ML, data science, and infrastructure partners to deliver durable, high-leverage platforms that accelerate AI development across Klaviyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role is based in Boston.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make an Impact\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Enable AI / ML teams across Klaviyo to ship new models and ML-powered features faster, more safely, and more reliably.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evolve our ML and LLM platform architecture so teams can build, evaluate, and operate production ML systems with consistent patterns and best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve reliability, observability, and cost efficiency of ML training, inference, and other ML workloads that serve features like smart send time, audience optimization and product recommendations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raise the bar on engineering and operational excellence for systems that support 167K+ customers and billions of events.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Architect and scale systems supporting feature storage and real-time retrieval for training and inference datasets\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work closely with AI \u0026amp;amp; ML application teams to design seamless workflows for continuous model training, inference, and monitoring\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead technical execution, conduct code and design reviews, and author high-impact code for critical system paths.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor engineers across the organization, promoting engineering excellence, best practices, and strong design standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive architectural design and technical direction for core components of the ML and Feature platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with product and engineering leaders to define the ML Platform roadmap.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Learn more about the team’s work in our blogs on \u0026lt;a href=\u0026quot;https://klaviyo.tech/how-klaviyo-built-an-unbreakable-system-for-running-distributed-ml-workloads-f6ea35567458\u0026quot;\u0026gt;Ray Jobs\u0026lt;/a\u0026gt; \u0026amp;amp; \u0026lt;a href=\u0026quot;https://klaviyo.tech/ray-data-train-tune-at-klaviyo-bca9f14abf21\u0026quot;\u0026gt;Ray Tune\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;We encourage candidates to apply even if they do not meet all the qualifications listed. ML Platform and MLOps are rapidly evolving spaces and we are all constantly learning.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of experience as a software engineer, ML platform engineer, or similar, building backend or distributed systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience designing and launching AI/ML systems in production at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong proficiency in Python (or a similar backend language such as Go, Java, or Scala).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with cloud infrastructure and platform fundamentals (AWS, kubernetes):\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with data-intensive systems: streaming or batch processing, data modeling, and designing systems with large-scale data in mind (spark, ray-data).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable collaborating with cross-functional technical partners (ML, product, infra, security).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills and a track record of driving technical excellence across teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What to Expect in Your First 90 Days\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;30 Days\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Complete Klaviyo boot camp and onboarding for the AI \u0026amp;amp; Analytics organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong context on our AI/ML stack, platform components, and roadmap.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Meet your team, engineering peers, and key stakeholders across product, ML, infra, and security.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Onboard to existing technical workstreams and gain familiarity with production ML deployment pipelines.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;60 Days\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deliver high-impact architectural enhancements or core features across the ML Platform end-to-end.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct deep technical dives into platform architecture and mentor peers through detailed code and design reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with staff/principal engineers and product leaders to establish technical standards and design patterns for feature platform components.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with product and technical leaders to shape the next 2–3 quarters of roadmap at a high level.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;90 Days\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own accountability for delivery, reliability, and operational health of key ML Platform systems in your area.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have multiple features or platform capabilities shipped that are in active use by ML/AI product teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate fully in on-call and incident management for your team’s services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to broader AI/ML strategy and platform direction, influencing how Klaviyo builds and operates models at scale.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$148,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$222,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8002958003?gh_jid=8002958003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5889164003,"location":{"name":"Boston, MA; San Francisco, CA"},"metadata":null,"id":8002958003,"updated_at":"2026-11-02T12:27:29-05:00","requisition_id":"R-103030","title":"Senior Manager, Corporate Development","company_name":"Klaviyo","first_published":"2026-11-02T11:43:46-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Senior Manager, Corporate Development\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, we believe in the power of technology to help businesses build smarter, more personalized relationships with their customers. As we continue to expand our platform, product capabilities, and global reach, Corporate Development plays an increasingly important role in accelerating our long-term strategy.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a Senior Manager, Corporate Development to help shape and execute Klaviyo\u0026#39;s inorganic growth strategy, spanning acquisitions, strategic investments, partnerships, and other opportunities that accelerate our product and business ambitions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Reporting to the Head of Corporate Development, you will serve as a strategic partner to senior leadership while independently driving complex, high-impact initiatives from initial thesis development through execution and integration. This is a highly visible, hands-on role with significant autonomy, requiring a unique combination of strategic judgment, financial sophistication, commercial acumen, and the ability to navigate complex transactions across multiple stakeholders.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Klaviyo\u0026#39;s platform and ambitions continue to evolve, you will play a critical role in expanding our ability to identify, evaluate, and execute transformative opportunities. Success requires someone who can operate as both a strategic thinker and an exceptional executor, translating market insights into actionable opportunities and driving transactions forward with speed, precision, and sound judgment.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own end-to-end transaction execution:\u0026lt;/strong\u0026gt; Independently lead acquisitions, strategic investments, and other inorganic initiatives from opportunity identification and initial evaluation through valuation, diligence, negotiation, internal approvals, closing, and integration planning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Shape Klaviyo\u0026#39;s inorganic growth strategy:\u0026lt;/strong\u0026gt; Partner with the Head of Corporate Development and executive leadership to identify strategic priorities, assess build/partner/buy opportunities, and develop investment theses aligned with Klaviyo\u0026#39;s long-term product and business objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive sophisticated financial and strategic analysis:\u0026lt;/strong\u0026gt; Build and evaluate complex financial models, transaction structures, valuations, business cases, and synergy analyses to inform investment decisions and capital allocation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Expand deal pipeline and execution capacity:\u0026lt;/strong\u0026gt; Proactively source, prioritize, and advance multiple opportunities simultaneously, bringing the ownership and operational rigor needed to increase the organization\u0026#39;s transaction throughput.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Influence executive-level decisions:\u0026lt;/strong\u0026gt; Develop clear, compelling investment recommendations and present complex strategic, financial, and commercial considerations to senior executives and key decision-makers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead cross-functional deal teams:\u0026lt;/strong\u0026gt; Coordinate Product, Engineering, Finance, Legal, Security, and other stakeholders through complex diligence and transaction processes, ensuring alignment, accountability, and timely execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build relationships across the technology ecosystem:\u0026lt;/strong\u0026gt; Develop and maintain a strong network of founders, investors, advisors, and industry leaders to identify emerging opportunities and strengthen Klaviyo\u0026#39;s market presence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Evaluate emerging technologies and markets:\u0026lt;/strong\u0026gt; Assess evolving industry dynamics, competitive landscapes, AI-driven innovation, and adjacent product opportunities to identify areas where inorganic growth can accelerate Klaviyo\u0026#39;s strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Navigate complex deal structures:\u0026lt;/strong\u0026gt; Evaluate and negotiate transaction economics, governance, strategic rights, and commercial considerations across acquisitions, minority investments, and strategic partnerships.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive post-transaction value creation:\u0026lt;/strong\u0026gt; Partner with functional leaders to define integration priorities, establish success metrics, and ensure transactions deliver against their strategic and financial objectives.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of relevant experience across Corporate Development, investment banking, private equity, strategic finance, or related transaction-focused roles, including meaningful experience independently leading complex transactions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated track record executing acquisitions, strategic investments, joint ventures, or other sophisticated strategic transactions, ideally within technology, software, fintech, or high-growth businesses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional financial modeling, valuation, and analytical capabilities, with experience evaluating complex business models, transaction structures, and long-term strategic and financial implications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong commercial and strategic judgment, with the ability to evaluate opportunities beyond financial returns and understand their implications for product strategy, competitive positioning, and long-term enterprise value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to operate with significant autonomy, independently manage competing priorities, and drive multiple complex workstreams from ambiguity to execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience partnering with senior executives and cross-functional leaders, translating complex analysis into concise, actionable recommendations that influence high-stakes decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of M\u0026amp;amp;A processes, including strategic evaluation, due diligence, transaction structuring, negotiation, internal governance, and integration planning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong relationship-building and negotiation skills, with the ability to engage effectively with founders, investors, external advisors, and senior business leaders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An entrepreneurial, hands-on mindset with a willingness to move seamlessly between high-level strategic thinking and detailed transaction execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills, with the ability to develop executive-ready investment materials and clearly articulate complex business decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High intellectual curiosity and a strong interest in technology, AI, commerce, and the evolving software ecosystem.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience executing transactions within a large-scale technology company, high-growth SaaS business, or similarly complex corporate environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to international transactions, cross-border investments, or global market expansion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience evaluating emerging technologies, AI-enabled businesses, fintech, or adjacent software platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MBA or other relevant advanced degree.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building or improving Corporate Development processes, transaction frameworks, or analytical infrastructure within a lean, high-performing team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Why This Role Matters\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Corporate Development is a critical lever for accelerating Klaviyo\u0026#39;s growth, expanding our capabilities, and strengthening our competitive position.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As our product portfolio and strategic opportunities expand, the ability to independently evaluate and execute complex transactions becomes increasingly important. This role will directly increase the organization\u0026#39;s capacity to pursue high-value opportunities, reduce execution bottlenecks, and ensure that strategically important deals receive the attention and rigor required to move forward.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll work closely with senior leadership, influence decisions with meaningful long-term implications, and have the opportunity to shape not only the transactions Klaviyo pursues, but how Corporate Development contributes to the company\u0026#39;s next phase of growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$168,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$252,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7710022003?gh_jid=7710022003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5754273003,"location":{"name":"Denver, CO"},"metadata":null,"id":7710022003,"updated_at":"2026-10-30T08:34:24-04:00","requisition_id":"R-102520","title":"Senior Manager, Partner Sales","company_name":"Klaviyo","first_published":"2026-04-21T14:53:36-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Klaviyo, the partnerships team prides themselves on being marketing and product experts. As a Senior Manager, Mid-Enterprise PAMs, you will oversee a team of Partner Account Managers, ensuring they are set up for success to achieve their goals. These goals will also be met by working on a variety of initiatives that ultimately will benefit the ongoing partner experience. This includes, but is not limited to overseeing and iterating on our partner engagement model, aligning with our Partner Marketing team, and driving revenue. You will leverage strong communication and consultative skills to understand your team\u0026#39;s needs and establish a growth strategy so that your team is able to hit various goals presented to them.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Senior Manager, Mid-Enterprise Partner Account Managers recruits, trains, develops and supports experienced Partner Managers working within the Mid-Enterprise and enterprise segment to ensure that they meet specific new business goals on a weekly, monthly, quarterly and annual basis. Responsible for training and developing their direct reports, while also being on top of the forecast and important leading indicators of success. In this role you are responsible for enabling your team to manage Klaviyo partners, and ensure they are articulating the value of Klaviyo, differentiating Klaviyo from other solutions, managing business development opportunities (and co-selling) with their partners, driving co-marketing alongside the ecosystem marketing team, and ensuring they are acting as a thought leaders in their space.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you’ll make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Become a trusted management advisor that your team can lean on regularly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Become a fierce internal advocate of the partner program to ensure our team is interlocked with other departments in order to achieve our goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with your team to enable them to activate new agency partners by building and managing a lead referral pipeline with your partner portfolio\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be comfortable operating with and exceeding revenue-focused goals at the team level\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring your creative thinking, strategies, and ideas to advance Klaviyo’s values, build our culture, and execute on our vision for the future\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take part in owning projects which will in turn allow you to collaborate with a highly driven team to ensure success in attaining company wide goals, initiatives and maintaining focus on revenue production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage new and existing team members to ensure success across the entirety of the Agency Partnerships managed program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel: up to 25%, to meet and develop relationships with our agency partners, team members and participate in events\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have 6+ years of relationship building experience that you can share with your team and showcase that you are adept at influencing and relationship building\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Management experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have partnerships and/or sales experience with a direct revenue target\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are thoughtful, engaging, and energetic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable and confident teaching your team members on how to thoughtfully hunt and adding/extracting value from new partnerships\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Obsessed with understanding how you can make the partnership experience more beneficial to our service partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extremely comfortable both operating on a team level and working with management peers to identify and solve complex problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable presenting in large groups (both internally and externally) as you will be showcasing yourself as a thought leader in our organization and industry\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively solicit and act on feedback from your customers, partners, team members, and peers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a positive outlook and excellent written and verbal communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have 4-6 years of SaaS account management, channel and/or sales experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work collaboratively with Sales, Enablement, CS, Marketing and Product to achieve top line company revenue goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#CR1 #LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$140,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$210,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7709950003?gh_jid=7709950003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5754273003,"location":{"name":"Boston, MA"},"metadata":null,"id":7709950003,"updated_at":"2026-10-30T08:34:24-04:00","requisition_id":"R-102520","title":"Senior Manager, Partner Sales","company_name":"Klaviyo","first_published":"2026-04-21T14:53:35-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Klaviyo, the partnerships team prides themselves on being marketing and product experts. As a Senior Manager, Mid-Enterprise PAMs, you will oversee a team of Partner Account Managers, ensuring they are set up for success to achieve their goals. These goals will also be met by working on a variety of initiatives that ultimately will benefit the ongoing partner experience. This includes, but is not limited to overseeing and iterating on our partner engagement model, aligning with our Partner Marketing team, and driving revenue. You will leverage strong communication and consultative skills to understand your team\u0026#39;s needs and establish a growth strategy so that your team is able to hit various goals presented to them.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Senior Manager, Mid-Enterprise Partner Account Managers recruits, trains, develops and supports experienced Partner Managers working within the Mid-Enterprise and enterprise segment to ensure that they meet specific new business goals on a weekly, monthly, quarterly and annual basis. Responsible for training and developing their direct reports, while also being on top of the forecast and important leading indicators of success. In this role you are responsible for enabling your team to manage Klaviyo partners, and ensure they are articulating the value of Klaviyo, differentiating Klaviyo from other solutions, managing business development opportunities (and co-selling) with their partners, driving co-marketing alongside the ecosystem marketing team, and ensuring they are acting as a thought leaders in their space.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you’ll make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Become a trusted management advisor that your team can lean on regularly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Become a fierce internal advocate of the partner program to ensure our team is interlocked with other departments in order to achieve our goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with your team to enable them to activate new agency partners by building and managing a lead referral pipeline with your partner portfolio\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be comfortable operating with and exceeding revenue-focused goals at the team level\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring your creative thinking, strategies, and ideas to advance Klaviyo’s values, build our culture, and execute on our vision for the future\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take part in owning projects which will in turn allow you to collaborate with a highly driven team to ensure success in attaining company wide goals, initiatives and maintaining focus on revenue production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage new and existing team members to ensure success across the entirety of the Agency Partnerships managed program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel: up to 25%, to meet and develop relationships with our agency partners, team members and participate in events\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have 6+ years of relationship building experience that you can share with your team and showcase that you are adept at influencing and relationship building\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Management experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have partnerships and/or sales experience with a direct revenue target\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are thoughtful, engaging, and energetic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable and confident teaching your team members on how to thoughtfully hunt and adding/extracting value from new partnerships\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Obsessed with understanding how you can make the partnership experience more beneficial to our service partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extremely comfortable both operating on a team level and working with management peers to identify and solve complex problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable presenting in large groups (both internally and externally) as you will be showcasing yourself as a thought leader in our organization and industry\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively solicit and act on feedback from your customers, partners, team members, and peers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a positive outlook and excellent written and verbal communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have 4-6 years of SaaS account management, channel and/or sales experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work collaboratively with Sales, Enablement, CS, Marketing and Product to achieve top line company revenue goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#CR1 #LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$140,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$210,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7710023003?gh_jid=7710023003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5754273003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":7710023003,"updated_at":"2026-10-30T08:34:24-04:00","requisition_id":"R-102520","title":"Senior Manager, Partner Sales","company_name":"Klaviyo","first_published":"2026-04-21T14:53:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Klaviyo, the partnerships team prides themselves on being marketing and product experts. As a Senior Manager, Mid-Enterprise PAMs, you will oversee a team of Partner Account Managers, ensuring they are set up for success to achieve their goals. These goals will also be met by working on a variety of initiatives that ultimately will benefit the ongoing partner experience. This includes, but is not limited to overseeing and iterating on our partner engagement model, aligning with our Partner Marketing team, and driving revenue. You will leverage strong communication and consultative skills to understand your team\u0026#39;s needs and establish a growth strategy so that your team is able to hit various goals presented to them.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Senior Manager, Mid-Enterprise Partner Account Managers recruits, trains, develops and supports experienced Partner Managers working within the Mid-Enterprise and enterprise segment to ensure that they meet specific new business goals on a weekly, monthly, quarterly and annual basis. Responsible for training and developing their direct reports, while also being on top of the forecast and important leading indicators of success. In this role you are responsible for enabling your team to manage Klaviyo partners, and ensure they are articulating the value of Klaviyo, differentiating Klaviyo from other solutions, managing business development opportunities (and co-selling) with their partners, driving co-marketing alongside the ecosystem marketing team, and ensuring they are acting as a thought leaders in their space.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you’ll make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Become a trusted management advisor that your team can lean on regularly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Become a fierce internal advocate of the partner program to ensure our team is interlocked with other departments in order to achieve our goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with your team to enable them to activate new agency partners by building and managing a lead referral pipeline with your partner portfolio\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be comfortable operating with and exceeding revenue-focused goals at the team level\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring your creative thinking, strategies, and ideas to advance Klaviyo’s values, build our culture, and execute on our vision for the future\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take part in owning projects which will in turn allow you to collaborate with a highly driven team to ensure success in attaining company wide goals, initiatives and maintaining focus on revenue production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage new and existing team members to ensure success across the entirety of the Agency Partnerships managed program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel: up to 25%, to meet and develop relationships with our agency partners, team members and participate in events\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have 6+ years of relationship building experience that you can share with your team and showcase that you are adept at influencing and relationship building\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Management experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have partnerships and/or sales experience with a direct revenue target\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are thoughtful, engaging, and energetic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable and confident teaching your team members on how to thoughtfully hunt and adding/extracting value from new partnerships\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Obsessed with understanding how you can make the partnership experience more beneficial to our service partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extremely comfortable both operating on a team level and working with management peers to identify and solve complex problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable presenting in large groups (both internally and externally) as you will be showcasing yourself as a thought leader in our organization and industry\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively solicit and act on feedback from your customers, partners, team members, and peers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a positive outlook and excellent written and verbal communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have 4-6 years of SaaS account management, channel and/or sales experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work collaboratively with Sales, Enablement, CS, Marketing and Product to achieve top line company revenue goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#CR1 #LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$140,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$210,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8002961003?gh_jid=8002961003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5889167003,"location":{"name":"Singapore"},"metadata":null,"id":8002961003,"updated_at":"2026-10-30T08:38:04-04:00","requisition_id":"R-103063","title":"Senior Onboarding Specialist, Mandarin Speaker","company_name":"Klaviyo","first_published":"2026-09-23T23:34:20-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Klaviyo, we value the unique backgrounds, experiences, and perspectives each Klaviyo brings to our workplace every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you\u0026#39;re a close but not exact match with the description, we hope you\u0026#39;ll still consider applying.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About the team\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo\u0026#39;s Onboarding team sets new customers up for long-term success from the moment they sign. We guide businesses of every size through setup, integration, and their first customer experiences on Klaviyo so they reach value quickly and build a strong foundation for growth. We work closely with Sales, Customer Success, Support, Product, and Engineering so every customer has a smooth path from signed contract to live revenue.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our best Onboarding Specialists are customer-obsessed, technically curious, and strong project leaders. They turn complex implementations into clear plans, build trust quickly with every stakeholder, and measure their success by customer outcomes, not tasks completed.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About the role\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As Senior Onboarding Specialist, APAC, you\u0026#39;ll be the first point of contact for new Klaviyo customers in the region. You\u0026#39;ll guide them through their first 30 to 90 days, from sale to a successful go-live, and help them launch the first customer experiences that drive revenue.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll join as a founding member of our Singapore team, so this role is both hands-on and foundational. Alongside owning a portfolio of onboardings, you\u0026#39;ll help shape how Klaviyo onboards customers across APAC: what great looks like, which processes scale, and where the product and onboarding experience need to improve for this market.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our customers vary widely in size, maturity, and technical setup. This role suits someone who enjoys solving unique problems creatively, thrives in challenging situations, and can move easily between technical troubleshooting and strategic marketing advice.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll make an impact\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own new customer relationships from sale through successful go-live, acting as their trusted guide and advocate throughout onboarding.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the implementation phase for each customer, including scope definition, project plans, resourcing, and timelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Give proactive, strategic advice on Klaviyo best practices so customers hit their initial business goals and build their first campaigns and flows with confidence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support customers on technical and non-technical questions, including integrations, data setup, marketing strategy, and wider ecommerce configuration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Explain complex concepts clearly to both technical and non-technical users across a wide range of technologies and platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diagnose software issues, resolve customer concerns through established processes, and escalate appropriately when needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Review customer dashboards proactively, address open issues early, and keep messaging consistent across every touchpoint.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor onboarding health, including time to first KAV, across your portfolio and act as a point of escalation when customers are at risk.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set priorities and build technical health plans for open problems so issues are resolved quickly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run onboarding post-mortems, identify what worked and what didn\u0026#39;t, and turn lessons learned into documented best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document troubleshooting and resolution steps to build a shared knowledge base for the growing APAC team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a product expert and bring customer insights to Product and Engineering to improve integrations, setup, UI, and anything else slowing customers down.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Surface, coordinate, and drive new ideas to improve onboarding processes as a founding member of the Singapore team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to a team culture of collaboration, customer empathy, equality, and inclusion.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What success looks like\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;New customers reach go-live on time and achieve their first KAV quickly, with strong early engagement on the platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customers finish onboarding with a clear strategy, working integrations, and live campaigns and flows that drive revenue.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High customer satisfaction and confidence at the end of onboarding, with smooth handoffs to Customer Success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Issues are spotted early, escalated appropriately, and resolved efficiently, with few surprises for customers or internal teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A growing library of documented best practices, playbooks, and troubleshooting guides tailored to APAC customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Measurable improvements in onboarding processes and time to value, driven by your post-mortems and feedback.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Product and Engineering see you as a credible source of customer insight that shapes real improvements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customers and internal stakeholders view you as a trusted, proactive operator who can manage complex implementations without heavy manager involvement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Who you are\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years of customer onboarding, implementation, or related customer-facing SaaS experience, with a track record of building relationships with multiple stakeholders on an account.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong project manager with excellent organization skills and experience running several implementations at once.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear, thoughtful communicator across phone, video, and email, able to adapt to technical and non-technical audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience helping end users reach key business goals with software.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of creative problem-solving for customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in marketing or advising customers on marketing strategy is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with email marketing and ecommerce platforms is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Foundational knowledge of APIs is advantageous.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable managing customer relationships in Salesforce or a similar CRM, and proficient with Microsoft Office, Google Workspace, and Google Sheets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI fluent and comfortable using AI responsibly to improve productivity, sharpen thinking, and model modern ways of working.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curious, eager to learn, and able to adapt in a fast-changing environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative by nature, thriving in cross-functional teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactive, accountable, and solutions-oriented; you own outcomes, raise issues early, and improve how work gets done.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Fluency in Business Mandarin is required \u0026lt;/strong\u0026gt;given the customer base across the region.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full authorisation to work in Singapore without restrictions is required.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Why this role is compelling\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;APAC is a high-growth region for Klaviyo, and onboarding is where every long-term customer relationship begins. As a founding member of our Singapore team, you\u0026#39;ll directly shape how customers across the region experience Klaviyo from day one, build the playbooks others will follow, and have a visible impact on customer growth and retention.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you\u0026#39;re excited by helping businesses grow, solving hard customer problems, and building a team from the ground up, we\u0026#39;d love to hear from you.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005180003,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":4063612003,"name":"Singapore","location":"Singapore","child_ids":[],"parent_id":4123826003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7636105003?gh_jid=7636105003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5720548003,"location":{"name":"Boston, MA"},"metadata":null,"id":7636105003,"updated_at":"2026-10-30T08:33:47-04:00","requisition_id":"R-102228","title":"Senior Product Designer","company_name":"Klaviyo","first_published":"2026-03-20T13:32:26-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the role\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, we’re building the platform that helps businesses create and deliver personalized customer experiences at scale, powered by first-party data.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for product designers to help shape that future. This role focuses on simplifying complex systems, improving usability, and designing experiences that help customers move faster and make better decisions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Designers at Klaviyo actively use AI throughout their process, from exploring ideas and generating prototypes to refining and shipping high-quality experiences. You’ll partner closely with product and engineering to define problems, test ideas quickly, and deliver meaningful outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a role with a high degree of ownership. We share work early, iterate often, and prioritize speed, learning, and impact.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you’ll do\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design end-to-end product experiences across Klaviyo’s platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Simplify complex workflows into intuitive, scalable solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design AI-assisted experiences that help users create, decide, and act more effectively\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Rapidly prototype and iterate using AI tools alongside traditional design workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raise the quality of frontend experiences by proactively identifying UX issues and driving them through to ensure they are fixed in the product\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to shared systems, patterns, and foundations across the product\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use customer insights and research to validate ideas and guide decisions\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you’ll need\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong systems thinking and ability to design across complex, end-to-end experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High-quality UX and interaction design craft, with the ability to simplify complexity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in fast-moving, ambiguous environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI-first design practice. Actively uses tools like Claude, Cursor, v0, or similar as part of day-to-day workflows. Comfortable using AI to explore ideas, generate code, and accelerate prototyping\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Builder mindset. Able to move quickly from concept to prototype to iteration, shaping both structure and UX quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative approach. Works closely with product and engineering from problem definition through launch, and contributes to shared thinking across teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Research-driven. Uses customer conversations and testing to validate ideas and adjust direction quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adaptability. Comfortable navigating evolving product spaces and shifting priorities\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Nice to have:\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with complex or data-rich products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with marketing, messaging, or growth platforms\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$134,400\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$201,600 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005186003,"name":"Design","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7708059003?gh_jid=7708059003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5753632003,"location":{"name":"Boston, MA"},"metadata":null,"id":7708059003,"updated_at":"2026-10-30T08:34:17-04:00","requisition_id":"R-102505","title":"Senior Product Manager, Identity and Access Management","company_name":"Klaviyo","first_published":"2026-04-21T09:54:13-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo’s platform is built on a foundation of secure, scalable account and identity systems that power every customer interaction. As we continue to grow into more complex enterprise use cases and regulated environments, the importance of account integrity, abuse prevention, and flexible organization modeling is critical.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role sits at the intersection of Platform Integrity \u0026amp;amp; Protection area (PAA) and the Accounts teams, partnering closely with Identity \u0026amp;amp; Access Management (IAM), Security, Compliance, and Core Platform teams. Together, these teams define how accounts are created, structured, secured, and governed across Klaviyo. \u0026lt;strong\u0026gt;Please note this role requires 5 \u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;days/week in our Boston office.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re hiring a Senior Product Manager to own the end-to-end strategy across Platform Integrity \u0026amp;amp; Protection (PAA) and Accounts.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a high-impact, cross-functional role responsible for shaping how Klaviyo:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Protects customer accounts and prevents abuse\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Models accounts and organizations at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Supports enterprise, compliance, and multi-entity use cases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Builds platform tools that unlock self-serve capabilities and scalable workflows for stakeholders across the entire business\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;You will serve as the single-threaded product owner across these domains, ensuring that decisions around security, identity, and account structure are made cohesively, not in silos.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and drive product strategy and roadmap across Platform Integrity \u0026amp;amp; Protection and Accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and evolve Klaviyo’s account and organization model to support enterprise scale and complexity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead initiatives focused on account security, authentication abuse prevention, and risk mitigation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner deeply with IAM to align authentication, authorization, and identity systems with account modeling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Security, Compliance, Legal, and GTM teams to meet regulatory and enterprise requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Align multiple engineering teams around shared data models, platform capabilities, and security posture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and track metrics for account security, abuse prevention, and platform health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable other product teams by building shared frameworks (e.g., permissions, lifecycle hooks, settings systems)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive clarity and alignment across stakeholders on tradeoffs between security, usability, and scalability\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Work On\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Building a unified account model that supports multi-brand, multi-entity customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Developing a scalable anti-abuse platform with consistent enforcement across channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improving account lifecycle management, from creation through closure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strengthening platform security and risk detection capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reducing friction for customers and internal teams through clearer account and org experiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have 5+ years of product management experience, ideally in platform, infrastructure, or security domains\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience working on account systems, identity, permissions, or data models in B2B SaaS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable operating in technical problem spaces and partnering closely with engineering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience driving cross-team alignment and influencing without direct authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You can balance short-term execution with long-term platform strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable navigating ambiguity and defining structure in complex environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You communicate clearly and can articulate tradeoffs to both technical and non-technical audiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with identity and access management (IAM) systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with security, compliance, or abuse prevention\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting enterprise or regulated environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building platform APIs or shared services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience mentoring PMs or leading cross-functional initiatives\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$136,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$204,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4007869003,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7806008003?gh_jid=7806008003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5795976003,"location":{"name":"Boston, MA"},"metadata":null,"id":7806008003,"updated_at":"2026-10-30T08:35:45-04:00","requisition_id":"R-102840","title":"Senior Product Manager, Personalization Growth","company_name":"Klaviyo","first_published":"2026-07-28T09:22:32-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo\u0026#39;s Personalization \u0026amp;amp; Analytics pillar builds the intelligence layer that helps marketers understand their customers, personalize every interaction, and prove the impact of their work. Our Personalization SKU — which includes Audience Optimization and our personalization engine — is one of Klaviyo\u0026#39;s highest-growth paid products and a cornerstone of our Marketing Analytics \u0026amp;amp; Personalization offering.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Personalization SKU is ML-powered, which means the value it delivers is real and differentiated — but it also means customers need to understand what it\u0026#39;s doing before they trust it, and trust it before they pay for it. That gap between \u0026quot;this exists\u0026quot; and \u0026quot;I can\u0026#39;t imagine working without this\u0026quot; is where this role lives.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Senior Product Manager who is obsessed with one question above all others: why do customers adopt — or fail to adopt — a product that would genuinely help them?\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This isn\u0026#39;t a traditional growth PM role. We\u0026#39;re not looking for someone who runs A/B tests on button colors and calls it a day. We\u0026#39;re looking for someone who understands that sustainable SKU growth comes from product quality and value clarity first — and that the best conversion and retention lever is an experience so good that customers can\u0026#39;t explain their business performance without it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your primary mandate is the adoption, retention, and trial conversion of the Personalization SKU. That means owning the in-product experiences that help customers discover Personalization features, understand what they\u0026#39;re doing, trust the results, and build habits around them. It means making the ROI of Personalization impossible to miss — not through marketing copy, but through product design. And it means owning the analytics surfaces that make that value visible: the dashboards, metrics, and reporting experiences that connect Personalization usage to business outcomes customers care about.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role sits at the intersection of product intuition, customer empathy, and growth strategy. You\u0026#39;ll work closely with the Personalization engineering teams, data science, go-to-market, and customer success to ensure every touchpoint in the Personalization customer journey — from trial activation through long-term retention — is designed with intention and measured with rigor.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You\u0026#39;ll Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the end-to-end in-product experience for Personalization SKU trial and adoption — from first contact with an Audience Optimization or personalization feature through the moment a customer builds a sustained usage habit\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and track what real adoption looks like for each Personalization feature — not surface engagement, but the behaviors that actually predict retention and expansion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the in-product analytics and reporting surfaces that make Personalization ROI visible to customers — the dashboards, performance summaries, and impact metrics that answer \u0026quot;what is this doing for my business?\u0026quot;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and iterate on the trial conversion experience: make it unmistakably clear what customers get with Personalization, reduce the distance between signup and first value moment, and build in-product signals that accelerate the path from trial to paid\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and close the gaps in the Personalization customer journey where value is unclear, trust breaks down, or usage falls off — and build the product experiences that fix them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain a rigorous measurement framework for Personalization SKU health: adoption depth, retention rates, trial conversion, expansion signals, and churn indicators\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with go-to-market, customer success, and data science to ensure the Personalization SKU can convert and retain customers through both self-serve and sales-assisted motions — and that the product experience works for both\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Synthesize customer feedback, usage data, and market signals into a clear point of view on what Personalization customers need next — and turn that into a sequenced roadmap that shipping teams can execute\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have 3–5+ years of PM experience, with a demonstrable track record of driving product adoption, retention, or trial conversion for a paid B2B SaaS product — not just shipping features\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You think about growth as a product quality problem: the most durable conversion and retention motion is a product experience so good that customers understand the value without being told\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong UX instincts, especially for products where the underlying complexity is high — you\u0026#39;ve taken something hard to understand and made it feel intuitive, trustworthy, and worth paying for\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know how to define and measure real adoption: you\u0026#39;ve questioned inherited engagement metrics, replaced them with something that actually predicts retention, and gotten stakeholders to buy in\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve owned a trial-to-paid conversion motion and can speak to what you changed in the product — not the marketing or lifecycle emails, but the actual in-product experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have genuine customer empathy: you talk to customers regularly, know how to synthesize what you hear into product decisions, and can advocate for the customer POV in a room full of people looking at dashboards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You can hold a PLG motion and a sales-assisted motion simultaneously — you understand that the product has to work for both and you\u0026#39;ve navigated the design tradeoffs that creates\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re data-literate: you can define your own success metrics, pull and interpret data to inform decisions, and build a measurement framework for a product area you\u0026#39;ve never owned before\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with ML-driven or AI-powered features where value is inherently probabilistic and takes time to materialize — and you\u0026#39;ve solved the \u0026quot;trust gap\u0026quot; problem before\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in martech, CDP, or ecommerce — you understand how marketers think about personalization, segmentation, and campaign performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building PLG or self-serve growth motions at a company that also runs a sales-assisted or enterprise motion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to analytics or reporting product surfaces — you\u0026#39;ve owned a dashboard or performance reporting experience and thought hard about what makes data actually actionable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with SKU or packaging strategy — you understand how in-product experience and commercial motion interact\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$136,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$204,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4007869003,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7809609003?gh_jid=7809609003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5797614003,"location":{"name":"Boston, MA"},"metadata":null,"id":7809609003,"updated_at":"2026-10-30T08:35:55-04:00","requisition_id":"R-102858","title":"Senior Product Manager, Personalization ML Products","company_name":"Klaviyo","first_published":"2026-07-28T09:14:49-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo\u0026#39;s AI \u0026amp;amp; Analytics pillar builds the intelligence layer that helps marketers understand their customers, personalize every interaction, and prove the impact of their work. Two of our highest-leverage products live at the center of this: Product Recommendations and Audience Optimization. Both are ML-powered. Both exist for one reason: to help brands running autonomous marketing get a real, measurable lift in performance and revenue.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo runs like an ecosystem of startups. Every team owns real outcomes, and the people who succeed here are builders who pull in the partners they need, even when those partners don\u0026#39;t report to them. This role is a clear example of that model in action.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Senior Product Manager to own the product and model strategy for two connected feature areas: Product Recommendations and Message Prioritization, with room to take on additional ML-powered feature pods as the portfolio grows.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Product Recommendations spans multiple model types, deep familiarity with product catalog data structures, and enterprise-grade customization: filters, guardrails, exclusions, and the business rules brands need layered on top of a model before they\u0026#39;ll trust it in production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Message prioritization decides who receives a message, which message they receive, and when. Any given profile might be eligible for several messages in a short window. This feature caps how many they actually get and picks the ones most likely to convert, so the model has to optimize for revenue and conversion at the same time it respects frequency limits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Across both areas, this PM owns the full outcome: not just what ships, but whether it delivers positive lift for the brands using it. That means you\u0026#39;re accountable for model performance the same way you\u0026#39;re accountable for the product experience wrapped around it.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You\u0026#39;ll Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the roadmap for Product Recommendations, including model type selection, catalog data structure decisions, and enterprise-grade customization such as filters, guardrails, and exclusions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the roadmap for Message Prioritization, defining how the model balances message frequency limits against conversion and revenue outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define what model success looks like for each feature area and build the frameworks to measure lift, conversion improvement, and revenue impact over time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with ML modeling teams and software engineering teams to translate model capability into features customers actually trust and adopt\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design product experiences that make ML-driven decisions understandable and explainable to marketers, so the model never feels like a black box\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influence teams beyond your direct authority to align on priorities and deliver feature outcomes, consistent with how Klaviyo\u0026#39;s product orgs operate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take full ownership of model and feature performance after launch. Shipping is the start of the job, not the end of it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build a clear point of view on why brands choose to pay for ML-powered personalization features, and use that to shape what gets built next\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Grow into ownership of additional ML-powered feature pods as Klaviyo\u0026#39;s personalization portfolio expands\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3–5+ years of PM experience owning ML-powered or data-driven product features in a production environment, not just AI-adjacent products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct experience evaluating and tracking ML model performance: you understand lift measurement, experiment design, and what good model quality tracking looks like\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable partnering with both software engineering and ML modeling or data science teams. You speak enough of both languages to make good calls without needing everything explained to you\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Genuine customer obsession: you understand why a brand decides to pay for an ML feature, and you translate that understanding directly into roadmap decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong instincts for human behavior and UX: you know how to design trust, clarity, and adoption into a feature that could otherwise feel opaque or unpredictable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working with complex data structures, like product catalogs, and turning that complexity into simple, understandable customer-facing controls\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High agency: you take ownership of outcomes, not just deliverables, and you pull in the partners you need even when they don\u0026#39;t report to you\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of driving cross-functional alignment and shipping through ambiguity, without relying on direct authority to get it done\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with recommendation systems or catalog-driven ML products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with message optimization, cadence, or frequency-capping problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in martech, ecommerce, or CDP products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building enterprise-grade customization layers (filters, guardrails, business rules) on top of ML models\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience as an embedded PM partner to a data science or ML engineering team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$136,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$204,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4007869003,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8037605003?gh_jid=8037605003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5904724003,"location":{"name":"Boston, MA"},"metadata":null,"id":8037605003,"updated_at":"2026-10-30T08:39:15-04:00","requisition_id":"R-103139","title":"Senior Product Marketing Manager, Go-to-Market Excellence","company_name":"Klaviyo","first_published":"2026-10-20T13:31:19-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the team and role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Senior Product Marketing Manager to own Go-to-Market Excellence: the programs, plays, and enablement that turn Klaviyo’s product innovation into pipeline, adoption, and revenue. You’ll make it easier for our sellers, Customer Success Managers, and partners to tell the Klaviyo story, win deals, and help customers get more value from our expanding platform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll be the connective tissue between Product Marketing and the field. You’ll partner with Sales, Customer Success, Enablement, Partnerships, GTM Ops, and fellow PMMs to build scalable sales plays, drive product adoption across the CSM organization, and shape a clear enablement strategy that reaches our direct teams and extends to agency and technology partners. You’ll bring field and customer insight back to Product and PMM so the next launch is sharper than the last.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re energized by making sellers and CSMs more effective, thrive in a fast-paced, high-growth environment, and want to build the operating model for how Klaviyo goes to market, this role is built for you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Seller Experience:\u0026lt;/strong\u0026gt; Own the end-to-end experience for sellers: what they need, when they need it, and how they find it. Make our messaging, assets, and product knowledge easy to access and use, and simplify the path from product launch to the field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Sales Plays \u0026amp;amp; Programs:\u0026lt;/strong\u0026gt; Build and maintain scalable sales plays and cross-functional GTM programs, including target personas, discovery questions, objection handling, competitive positioning, and proof points, with Sales, Marketing, and PMM leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;CSM Product Adoption:\u0026lt;/strong\u0026gt; Partner with Customer Success to turn product capabilities into repeatable adoption, cross-sell, and expansion motions, including customer-ready talk tracks, playbooks, and use cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enablement Strategy:\u0026lt;/strong\u0026gt; Define the strategy and cadence for product and messaging enablement across Sales, CS, and Support, working with Enablement to deliver training, certification, and ongoing learning that sticks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partner Extension:\u0026lt;/strong\u0026gt; Extend core messaging, plays, and enablement to agency, technology, and ecosystem partners so they can sell and implement Klaviyo with confidence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Launch-to-Field Translation:\u0026lt;/strong\u0026gt; Work with Platform and product PMMs to turn launches and roadmap into field-ready narratives, assets, and readiness, and make sure the field is prepared before go-live.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Field Insight \u0026amp;amp; Roadmap Influence:\u0026lt;/strong\u0026gt; Gather win/loss, call, and deal insight; spot patterns in what the field and customers need; and bring them to PMM and Product to shape messaging and priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Measurement:\u0026lt;/strong\u0026gt; Define and track success metrics for plays, programs, and enablement, such as win rate, pipeline influence, content usage, adoption, and attach. Use results to iterate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Performs other related duties as assigned to support the overall objectives of the Klaviyo PMM organization and GTM teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in B2B SaaS product marketing, sales enablement, or field marketing, with experience supporting complex, multi-stakeholder sales cycles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of building sales plays, programs, and enablement that measurably improved field performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working directly with sales and customer success teams, and credibility with sellers and CSMs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building enablement for, or marketing through, channel or ecosystem partners is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Marketing technology and/or e-commerce experience is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical mindset: able to translate pipeline, revenue, adoption, and usage data into practical strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator who simplifies complex products into business value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influential cross-functional partner who can drive alignment without formal authority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong program management and organizational skills, with the ability to prioritize across many stakeholders and concurrent workstreams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-starter with an owner mindset, accountable for business results and not only deliverables.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Love and thrive in a fast-paced, dynamic environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Education and Experience:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Marketing, Business, or a related field, or equivalent experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least five years of related experience required, including product marketing, sales enablement, or field marketing at a software company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with sales and CS enablement platforms and CRM tools is preferred.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$116,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$174,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005184003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8038889003?gh_jid=8038889003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5904724003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":8038889003,"updated_at":"2026-10-30T08:39:15-04:00","requisition_id":"R-103139","title":"Senior Product Marketing Manager, Go-to-Market Excellence","company_name":"Klaviyo","first_published":"2026-10-20T13:31:21-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the team and role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Senior Product Marketing Manager to own Go-to-Market Excellence: the programs, plays, and enablement that turn Klaviyo’s product innovation into pipeline, adoption, and revenue. You’ll make it easier for our sellers, Customer Success Managers, and partners to tell the Klaviyo story, win deals, and help customers get more value from our expanding platform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll be the connective tissue between Product Marketing and the field. You’ll partner with Sales, Customer Success, Enablement, Partnerships, GTM Ops, and fellow PMMs to build scalable sales plays, drive product adoption across the CSM organization, and shape a clear enablement strategy that reaches our direct teams and extends to agency and technology partners. You’ll bring field and customer insight back to Product and PMM so the next launch is sharper than the last.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re energized by making sellers and CSMs more effective, thrive in a fast-paced, high-growth environment, and want to build the operating model for how Klaviyo goes to market, this role is built for you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Seller Experience:\u0026lt;/strong\u0026gt; Own the end-to-end experience for sellers: what they need, when they need it, and how they find it. Make our messaging, assets, and product knowledge easy to access and use, and simplify the path from product launch to the field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Sales Plays \u0026amp;amp; Programs:\u0026lt;/strong\u0026gt; Build and maintain scalable sales plays and cross-functional GTM programs, including target personas, discovery questions, objection handling, competitive positioning, and proof points, with Sales, Marketing, and PMM leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;CSM Product Adoption:\u0026lt;/strong\u0026gt; Partner with Customer Success to turn product capabilities into repeatable adoption, cross-sell, and expansion motions, including customer-ready talk tracks, playbooks, and use cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enablement Strategy:\u0026lt;/strong\u0026gt; Define the strategy and cadence for product and messaging enablement across Sales, CS, and Support, working with Enablement to deliver training, certification, and ongoing learning that sticks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partner Extension:\u0026lt;/strong\u0026gt; Extend core messaging, plays, and enablement to agency, technology, and ecosystem partners so they can sell and implement Klaviyo with confidence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Launch-to-Field Translation:\u0026lt;/strong\u0026gt; Work with Platform and product PMMs to turn launches and roadmap into field-ready narratives, assets, and readiness, and make sure the field is prepared before go-live.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Field Insight \u0026amp;amp; Roadmap Influence:\u0026lt;/strong\u0026gt; Gather win/loss, call, and deal insight; spot patterns in what the field and customers need; and bring them to PMM and Product to shape messaging and priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Measurement:\u0026lt;/strong\u0026gt; Define and track success metrics for plays, programs, and enablement, such as win rate, pipeline influence, content usage, adoption, and attach. Use results to iterate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Performs other related duties as assigned to support the overall objectives of the Klaviyo PMM organization and GTM teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in B2B SaaS product marketing, sales enablement, or field marketing, with experience supporting complex, multi-stakeholder sales cycles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of building sales plays, programs, and enablement that measurably improved field performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working directly with sales and customer success teams, and credibility with sellers and CSMs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building enablement for, or marketing through, channel or ecosystem partners is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Marketing technology and/or e-commerce experience is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical mindset: able to translate pipeline, revenue, adoption, and usage data into practical strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator who simplifies complex products into business value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influential cross-functional partner who can drive alignment without formal authority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong program management and organizational skills, with the ability to prioritize across many stakeholders and concurrent workstreams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-starter with an owner mindset, accountable for business results and not only deliverables.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Love and thrive in a fast-paced, dynamic environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Education and Experience:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Marketing, Business, or a related field, or equivalent experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least five years of related experience required, including product marketing, sales enablement, or field marketing at a software company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with sales and CS enablement platforms and CRM tools is preferred.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$116,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$174,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005184003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8038891003?gh_jid=8038891003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5904723003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":8038891003,"updated_at":"2026-10-30T08:39:15-04:00","requisition_id":"R-103138","title":"Senior Product Marketing Manager, Personalization","company_name":"Klaviyo","first_published":"2026-10-20T09:38:53-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the team and role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Senior Product Marketing Manager to own the core narrative and innovation for Klaviyo Personalization, which helps brands turn first-party customer data into more relevant, higher-converting experiences across every channel. Personalization combines predictive models and AI, including Predicted CLV, RFM, Next Best Product, personalized send time, audience optimization, and personalized content and offers, and puts them to work in segments, flows, and campaigns. As Klaviyo leads the shift to AI-driven, autonomous marketing, Personalization is a key differentiator and growth priority.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll be the dedicated PMM partner to the Personalization product team. You’ll shape the roadmap with market and customer insight, lead launches that drive adoption, attach, and revenue, and turn complex data science into clear, compelling value for marketers and executives. You’ll work closely with Platform PMM, Integrated Marketing, Sales, Customer Success, Enablement, and GTM Ops to bring it to market.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you love making complex technology simple, thrive in a fast-paced, high-growth environment, and want to show how intelligent, personalized experiences drive growth, this role is built for you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Positioning \u0026amp;amp; Storytelling:\u0026lt;/strong\u0026gt; Define the value proposition, messaging, and positioning for Personalization and its place in Klaviyo’s broader platform and AI narrative.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Product Launches:\u0026lt;/strong\u0026gt; Lead go-to-market strategy and launch plans for new features and packaging, aligning Product, Sales, Customer Success, Enablement, Integrated Marketing, Support, and GTM Ops.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Packaging \u0026amp;amp; Pricing:\u0026lt;/strong\u0026gt; Partner with Product on how Personalization is packaged relative to the core platform, making it easy to buy, sell, and expand.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Roadmap Influence:\u0026lt;/strong\u0026gt; Be the voice of the customer and market with Product; synthesize research, beta feedback, win/loss data, and field input to shape priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Adoption \u0026amp;amp; Revenue Growth:\u0026lt;/strong\u0026gt; Develop campaigns, proof points, ROI models, and cross-sell playbooks that drive attach, usage, and retention.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Sales Enablement:\u0026lt;/strong\u0026gt; Build GTM assets (decks, one-pagers, ROI calculators, demos, training) and serve as the Personalization SME for Sales, Customer Success, and Partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Evidence \u0026amp;amp; Thought Leadership:\u0026lt;/strong\u0026gt; Develop customer stories, benchmarks, and data-driven content that show the impact of personalization, and represent Klaviyo at events and with analysts and press.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Measurement:\u0026lt;/strong\u0026gt; Define success metrics for launches and programs, report on results, and iterate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Performs other related duties as assigned to support the K:Marketing PMM organization and the Personalization business.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in B2B SaaS product marketing, with a track record of leading successful product launches from positioning through adoption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience marketing data-, analytics-, or AI/ML-driven products, and the ability to turn technical concepts into clear, differentiated messaging for marketers and executives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Marketing technology and/or e-commerce experience is a significant plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Examples of great positioning and messaging that cut through the noise and differentiated your product or service.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Know what great work looks like: you bring proven launch frameworks and playbooks, and know when to create your own to move fast.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical skills, with comfort using data to size opportunities, measure impact, and tell a persuasive story.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent verbal and written communication and presentation skills, including with senior leaders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent cross-functional collaboration and influence skills; able to lead without authority across Product, Sales, Marketing, and Customer Success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong organizational skills and attention to detail, with the ability to prioritize and meet deadlines across multiple concurrent workstreams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curiosity about customers and a passion for going deep into a technical product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Love and thrive in a fast-paced, dynamic environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Education and Experience:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Marketing, Business, or a related field, or equivalent experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least five years of related experience required, including product marketing at a software company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with sales enablement and working with Sales and Customer Success teams is preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with AI/ML, analytics, CDP, or marketing automation products is preferred.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$116,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$174,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005184003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8037604003?gh_jid=8037604003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5904723003,"location":{"name":"Boston, MA"},"metadata":null,"id":8037604003,"updated_at":"2026-10-30T08:39:15-04:00","requisition_id":"R-103138","title":"Senior Product Marketing Manager, Personalization","company_name":"Klaviyo","first_published":"2026-10-20T09:38:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the team and role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Senior Product Marketing Manager to own the core narrative and innovation for Klaviyo Personalization, which helps brands turn first-party customer data into more relevant, higher-converting experiences across every channel. Personalization combines predictive models and AI, including Predicted CLV, RFM, Next Best Product, personalized send time, audience optimization, and personalized content and offers, and puts them to work in segments, flows, and campaigns. As Klaviyo leads the shift to AI-driven, autonomous marketing, Personalization is a key differentiator and growth priority.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll be the dedicated PMM partner to the Personalization product team. You’ll shape the roadmap with market and customer insight, lead launches that drive adoption, attach, and revenue, and turn complex data science into clear, compelling value for marketers and executives. You’ll work closely with Platform PMM, Integrated Marketing, Sales, Customer Success, Enablement, and GTM Ops to bring it to market.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you love making complex technology simple, thrive in a fast-paced, high-growth environment, and want to show how intelligent, personalized experiences drive growth, this role is built for you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Positioning \u0026amp;amp; Storytelling:\u0026lt;/strong\u0026gt; Define the value proposition, messaging, and positioning for Personalization and its place in Klaviyo’s broader platform and AI narrative.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Product Launches:\u0026lt;/strong\u0026gt; Lead go-to-market strategy and launch plans for new features and packaging, aligning Product, Sales, Customer Success, Enablement, Integrated Marketing, Support, and GTM Ops.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Packaging \u0026amp;amp; Pricing:\u0026lt;/strong\u0026gt; Partner with Product on how Personalization is packaged relative to the core platform, making it easy to buy, sell, and expand.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Roadmap Influence:\u0026lt;/strong\u0026gt; Be the voice of the customer and market with Product; synthesize research, beta feedback, win/loss data, and field input to shape priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Adoption \u0026amp;amp; Revenue Growth:\u0026lt;/strong\u0026gt; Develop campaigns, proof points, ROI models, and cross-sell playbooks that drive attach, usage, and retention.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Sales Enablement:\u0026lt;/strong\u0026gt; Build GTM assets (decks, one-pagers, ROI calculators, demos, training) and serve as the Personalization SME for Sales, Customer Success, and Partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Evidence \u0026amp;amp; Thought Leadership:\u0026lt;/strong\u0026gt; Develop customer stories, benchmarks, and data-driven content that show the impact of personalization, and represent Klaviyo at events and with analysts and press.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Measurement:\u0026lt;/strong\u0026gt; Define success metrics for launches and programs, report on results, and iterate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Performs other related duties as assigned to support the K:Marketing PMM organization and the Personalization business.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in B2B SaaS product marketing, with a track record of leading successful product launches from positioning through adoption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience marketing data-, analytics-, or AI/ML-driven products, and the ability to turn technical concepts into clear, differentiated messaging for marketers and executives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Marketing technology and/or e-commerce experience is a significant plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Examples of great positioning and messaging that cut through the noise and differentiated your product or service.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Know what great work looks like: you bring proven launch frameworks and playbooks, and know when to create your own to move fast.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical skills, with comfort using data to size opportunities, measure impact, and tell a persuasive story.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent verbal and written communication and presentation skills, including with senior leaders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent cross-functional collaboration and influence skills; able to lead without authority across Product, Sales, Marketing, and Customer Success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong organizational skills and attention to detail, with the ability to prioritize and meet deadlines across multiple concurrent workstreams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curiosity about customers and a passion for going deep into a technical product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Love and thrive in a fast-paced, dynamic environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Education and Experience:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Marketing, Business, or a related field, or equivalent experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least five years of related experience required, including product marketing at a software company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with sales enablement and working with Sales and Customer Success teams is preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with AI/ML, analytics, CDP, or marketing automation products is preferred.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$116,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$174,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005184003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7659972003?gh_jid=7659972003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5730086003,"location":{"name":"Boston, MA"},"metadata":null,"id":7659972003,"updated_at":"2026-10-30T08:33:57-04:00","requisition_id":"R-102295","title":"Senior Security Engineer - Detection and Response","company_name":"Klaviyo","first_published":"2026-03-10T14:06:02-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo is looking for a \u0026lt;strong\u0026gt;Senior Security Engineer\u0026lt;/strong\u0026gt; to add to our growing Detection and Response (D\u0026amp;amp;R) Team. This is a hands-on technical role that involves building and maintaining secure, reliable, and scalable detection and response systems to enhance our security observability capabilities. This role will also be responsible for participating in full end-to-end detection development and response lifecycle and support with threat response operations. As a Senior Security Engineer, you will have the opportunity to leverage your security and engineering skills to provide thought leadership, solve complex security challenges and ultimately improve Klaviyo’s overall security posture.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you will make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build systems that facilitate security observability for detection and response\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop AI-first security systems to automate detection and response operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Onboard, normalize and optimize security logging data for large-scale data analysis, detection engineering, deployment of ML models, and efficient querying during incidents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop high-fidelity rule-based and/or ML-based detections as code\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Respond to security alerts, cyber threats, and security incidents\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive end-to-end incident response investigations\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automate and codify detection and response workflows and processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct ad-hoc threat hunts and be an active member of D\u0026amp;amp;R on-call rotations\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We’d love to hear from you if you have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in software, security, and/or data engineering\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automation-first and AI-first approach for all work performed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with centralized logging, data lakes, and SIEM solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with large-scale data pipelines and data engineering techniques\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in programming languages to automate / build (e.g., Python, Go or similar)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience with git/GitHub and CI/CD automations\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with tactics, techniques, and procedures used by threat actors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience being part of detection and response or incident response on-call\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong passion for continuous learning and staying updated on evolving technology\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong oral and written communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Team player with a strong, self-managing work ethic\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;br\u0026gt;\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot; style=\u0026quot;text-decoration:underline\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$141,600\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$212,400 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4061308003,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8039477003?gh_jid=8039477003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5730086003,"location":{"name":"Boston, MA"},"metadata":null,"id":8039477003,"updated_at":"2026-10-30T08:33:57-04:00","requisition_id":"R-102295","title":"Senior Security Engineer - Detection and Response","company_name":"Klaviyo","first_published":"2026-10-20T15:07:26-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo is looking for a \u0026lt;strong\u0026gt;Senior Security Engineer\u0026lt;/strong\u0026gt; to add to our growing Detection and Response (D\u0026amp;amp;R) Team. This is a hands-on technical role that involves building and maintaining secure, reliable, and scalable detection and response systems to enhance our security observability capabilities. This role will also be responsible for participating in full end-to-end detection development and response lifecycle and support with threat response operations. As a Senior Security Engineer, you will have the opportunity to leverage your security and engineering skills to provide thought leadership, solve complex security challenges and ultimately improve Klaviyo’s overall security posture.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you will make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build systems that facilitate security observability for detection and response\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop AI-first security systems to automate detection and response operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Onboard, normalize and optimize security logging data for large-scale data analysis, detection engineering, deployment of ML models, and efficient querying during incidents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop high-fidelity rule-based and/or ML-based detections as code\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Respond to security alerts, cyber threats, and security incidents\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive end-to-end incident response investigations\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automate and codify detection and response workflows and processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct ad-hoc threat hunts and be an active member of D\u0026amp;amp;R on-call rotations\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We’d love to hear from you if you have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in software, security, and/or data engineering\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automation-first and AI-first approach for all work performed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with centralized logging, data lakes, and SIEM solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with large-scale data pipelines and data engineering techniques\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in programming languages to automate / build (e.g., Python, Go or similar)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience with git/GitHub and CI/CD automations\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with tactics, techniques, and procedures used by threat actors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience being part of detection and response or incident response on-call\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong passion for continuous learning and staying updated on evolving technology\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong oral and written communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Team player with a strong, self-managing work ethic\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$141,600\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$212,400 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4061308003,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7660012003?gh_jid=7660012003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5730086003,"location":{"name":"Denver, CO"},"metadata":null,"id":7660012003,"updated_at":"2026-10-30T08:33:57-04:00","requisition_id":"R-102295","title":"Senior Security Engineer - Detection and Response","company_name":"Klaviyo","first_published":"2026-03-10T14:06:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo is looking for a \u0026lt;strong\u0026gt;Senior Security Engineer\u0026lt;/strong\u0026gt; to add to our growing Detection and Response (D\u0026amp;amp;R) Team. This is a hands-on technical role that involves building and maintaining secure, reliable, and scalable detection and response systems to enhance our security observability capabilities. This role will also be responsible for participating in full end-to-end detection development and response lifecycle and support with threat response operations. As a Senior Security Engineer, you will have the opportunity to leverage your security and engineering skills to provide thought leadership, solve complex security challenges and ultimately improve Klaviyo’s overall security posture.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you will make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build systems that facilitate security observability for detection and response\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop AI-first security systems to automate detection and response operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Onboard, normalize and optimize security logging data for large-scale data analysis, detection engineering, deployment of ML models, and efficient querying during incidents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop high-fidelity rule-based and/or ML-based detections as code\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Respond to security alerts, cyber threats, and security incidents\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive end-to-end incident response investigations\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automate and codify detection and response workflows and processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct ad-hoc threat hunts and be an active member of D\u0026amp;amp;R on-call rotations\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We’d love to hear from you if you have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in software, security, and/or data engineering\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automation-first and AI-first approach for all work performed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with centralized logging, data lakes, and SIEM solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with large-scale data pipelines and data engineering techniques\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in programming languages to automate / build (e.g., Python, Go or similar)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience with git/GitHub and CI/CD automations\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with tactics, techniques, and procedures used by threat actors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience being part of detection and response or incident response on-call\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong passion for continuous learning and staying updated on evolving technology\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong oral and written communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Team player with a strong, self-managing work ethic\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;br\u0026gt;\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot; style=\u0026quot;text-decoration:underline\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$141,600\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$212,400 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4061308003,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7661765003?gh_jid=7661765003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5730086003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":7661765003,"updated_at":"2026-10-30T08:33:57-04:00","requisition_id":"R-102295","title":"Senior Security Engineer - Detection and Response","company_name":"Klaviyo","first_published":"2026-03-11T12:54:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo is looking for a \u0026lt;strong\u0026gt;Senior Security Engineer\u0026lt;/strong\u0026gt; to add to our growing Detection and Response (D\u0026amp;amp;R) Team. This is a hands-on technical role that involves building and maintaining secure, reliable, and scalable detection and response systems to enhance our security observability capabilities. This role will also be responsible for participating in full end-to-end detection development and response lifecycle and support with threat response operations. As a Senior Security Engineer, you will have the opportunity to leverage your security and engineering skills to provide thought leadership, solve complex security challenges and ultimately improve Klaviyo’s overall security posture.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you will make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build systems that facilitate security observability for detection and response\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop AI-first security systems to automate detection and response operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Onboard, normalize and optimize security logging data for large-scale data analysis, detection engineering, deployment of ML models, and efficient querying during incidents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop high-fidelity rule-based and/or ML-based detections as code\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Respond to security alerts, cyber threats, and security incidents\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive end-to-end incident response investigations\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automate and codify detection and response workflows and processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct ad-hoc threat hunts and be an active member of D\u0026amp;amp;R on-call rotations\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We’d love to hear from you if you have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in software, security, and/or data engineering\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automation-first and AI-first approach for all work performed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with centralized logging, data lakes, and SIEM solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with large-scale data pipelines and data engineering techniques\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in programming languages to automate / build (e.g., Python, Go or similar)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience with git/GitHub and CI/CD automations\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with tactics, techniques, and procedures used by threat actors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience being part of detection and response or incident response on-call\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong passion for continuous learning and staying updated on evolving technology\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong oral and written communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Team player with a strong, self-managing work ethic\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$141,600\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$212,400 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4061308003,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7994067003?gh_jid=7994067003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5885369003,"location":{"name":"London, UK"},"metadata":null,"id":7994067003,"updated_at":"2026-10-30T08:37:23-04:00","requisition_id":"R-103018","title":"Senior Security Engineer - Detection \u0026 Response","company_name":"Klaviyo","first_published":"2026-09-22T13:30:31-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo is looking for a \u0026lt;strong\u0026gt;Senior Security Engineer\u0026lt;/strong\u0026gt; to add to our growing Detection \u0026amp;amp; Response Team. This is an engineering role that spans the full detection and response lifecycle - leveraging software development practices to build detections, triaging alerts, lead investigations, respond to incidents, perform threat hunting, and build the tooling that keeps us from doing the same work twice. As a member of the team, you will have the opportunity to work on complex large-scale security challenges across Klaviyo’s enterprise, cloud, and product environments, and shape how an engineering-first D\u0026amp;amp;R function uses automation and AI in production, at scale, alongside talented and ambitious colleagues spanning multiple regions and timezones.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;How you will make a difference:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Leverage engineering practices to develop, test, and deploy high-fidelity rule-based and anomaly-based detections-as-code\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Detect and respond to cyber threats using security data lake, SIEM, and cloud platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Respond to alerts, cyber threats, and drive end-to-end incident response investigations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform digital forensic investigations to include collection and analysis of evidence\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automate and codify detection and response workflows and processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build security tooling to drive automation across D\u0026amp;amp;R lifecycle\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve and maintain detection and response pipelines and underlying systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with our Threat Intelligence team to identify and respond to sophisticated threats\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop AI-first security systems to automate detection and response operations\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct threat hunts across corporate, cloud and product environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support data engineering workflows for core security data lake and SIEM platforms\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be an active member of D\u0026amp;amp;R on-call rotations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach and mentor security engineers within the detection \u0026amp;amp; response team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’d love to hear from you if you have:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of hands-on security experience in modern cloud environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in triaging and responding to cyber threats\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in large-scale log analysis, incident response and/or digital forensics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with centralized security data lakes and SIEM solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience in writing detections-as-code\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid data querying skills (e.g. SQL, Splunk)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with large-scale data pipelines and data engineering techniques\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in programming languages to automate / build (e.g., Python, Go or similar)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience with git/GitHub and CI/CD automations\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with tactics, techniques, and procedures used by threat actors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience being part of detection and response or incident response on-call\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engineering-first and AI-first approach for all work performed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong passion for continuous learning and staying updated on evolving technology\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong oral and written communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Team player with a strong, self-managing work ethic\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;£84,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;£126,000 GBP\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002750003,"name":"London","location":"London, England, United Kingdom","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7991777003?gh_jid=7991777003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5883435003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":7991777003,"updated_at":"2026-10-30T08:37:23-04:00","requisition_id":"R-103017","title":"Senior Security Engineer - Detection \u0026 Response","company_name":"Klaviyo","first_published":"2026-09-10T14:23:00-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo is looking for a \u0026lt;strong\u0026gt;Senior Security Engineer\u0026lt;/strong\u0026gt; to add to our growing Detection \u0026amp;amp; Response Team. This is an engineering role that spans the full detection and response lifecycle - leveraging software development practices to build detections, triaging alerts, lead investigations, respond to incidents, perform threat hunting, and build the tooling that keeps us from doing the same work twice. As a member of the team, you will have the opportunity to work on complex large-scale security challenges across Klaviyo’s enterprise, cloud, and product environments, and shape how an engineering-first D\u0026amp;amp;R function uses automation and AI in production, at scale, alongside talented and ambitious colleagues spanning multiple regions and timezones.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;How you will make a difference:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Leverage engineering practices to develop, test, and deploy high-fidelity rule-based and anomaly-based detections-as-code\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Detect and respond to cyber threats using security data lake, SIEM, and cloud platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Respond to alerts, cyber threats, and drive end-to-end incident response investigations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform digital forensic investigations to include collection and analysis of evidence\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automate and codify detection and response workflows and processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build security tooling to drive automation across D\u0026amp;amp;R lifecycle\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve and maintain detection and response pipelines and underlying systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with our Threat Intelligence team to identify and respond to sophisticated threats\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop AI-first security systems to automate detection and response operations\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct threat hunts across corporate, cloud and product environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support data engineering workflows for core security data lake and SIEM platforms\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be an active member of D\u0026amp;amp;R on-call rotations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach and mentor security engineers within the detection \u0026amp;amp; response team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’d love to hear from you if you have:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of hands-on security experience in modern cloud environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in triaging and responding to cyber threats\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in large-scale log analysis, incident response and/or digital forensics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with centralized security data lakes and SIEM solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience in writing detections-as-code\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid data querying skills (e.g. SQL, Splunk)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with large-scale data pipelines and data engineering techniques\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in programming languages to automate / build (e.g., Python, Go or similar)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience with git/GitHub and CI/CD automations\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with tactics, techniques, and procedures used by threat actors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience being part of detection and response or incident response on-call\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engineering-first and AI-first approach for all work performed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong passion for continuous learning and staying updated on evolving technology\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong oral and written communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Team player with a strong, self-managing work ethic\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$141,600\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$212,400 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4061308003,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7991733003?gh_jid=7991733003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5883435003,"location":{"name":"Denver, CO"},"metadata":null,"id":7991733003,"updated_at":"2026-10-30T08:37:23-04:00","requisition_id":"R-103017","title":"Senior Security Engineer - Detection \u0026 Response","company_name":"Klaviyo","first_published":"2026-09-10T14:13:00-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo is looking for a \u0026lt;strong\u0026gt;Senior Security Engineer\u0026lt;/strong\u0026gt; to add to our growing Detection \u0026amp;amp; Response Team. This is an engineering role that spans the full detection and response lifecycle - leveraging software development practices to build detections, triaging alerts, lead investigations, respond to incidents, perform threat hunting, and build the tooling that keeps us from doing the same work twice. As a member of the team, you will have the opportunity to work on complex large-scale security challenges across Klaviyo’s enterprise, cloud, and product environments, and shape how an engineering-first D\u0026amp;amp;R function uses automation and AI in production, at scale, alongside talented and ambitious colleagues spanning multiple regions and timezones.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;How you will make a difference:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Leverage engineering practices to develop, test, and deploy high-fidelity rule-based and anomaly-based detections-as-code\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Detect and respond to cyber threats using security data lake, SIEM, and cloud platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Respond to alerts, cyber threats, and drive end-to-end incident response investigations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform digital forensic investigations to include collection and analysis of evidence\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automate and codify detection and response workflows and processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build security tooling to drive automation across D\u0026amp;amp;R lifecycle\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve and maintain detection and response pipelines and underlying systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with our Threat Intelligence team to identify and respond to sophisticated threats\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop AI-first security systems to automate detection and response operations\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct threat hunts across corporate, cloud and product environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support data engineering workflows for core security data lake and SIEM platforms\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be an active member of D\u0026amp;amp;R on-call rotations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach and mentor security engineers within the detection \u0026amp;amp; response team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’d love to hear from you if you have:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of hands-on security experience in modern cloud environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in triaging and responding to cyber threats\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in large-scale log analysis, incident response and/or digital forensics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with centralized security data lakes and SIEM solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience in writing detections-as-code\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid data querying skills (e.g. SQL, Splunk)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with large-scale data pipelines and data engineering techniques\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in programming languages to automate / build (e.g., Python, Go or similar)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience with git/GitHub and CI/CD automations\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with tactics, techniques, and procedures used by threat actors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience being part of detection and response or incident response on-call\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engineering-first and AI-first approach for all work performed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong passion for continuous learning and staying updated on evolving technology\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong oral and written communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Team player with a strong, self-managing work ethic\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$141,600\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$212,400 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4061308003,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7989325003?gh_jid=7989325003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5883435003,"location":{"name":"Boston, MA"},"metadata":null,"id":7989325003,"updated_at":"2026-10-30T08:37:23-04:00","requisition_id":"R-103017","title":"Senior Security Engineer - Detection \u0026 Response","company_name":"Klaviyo","first_published":"2026-09-10T14:11:15-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo is looking for a \u0026lt;strong\u0026gt;Senior Security Engineer\u0026lt;/strong\u0026gt; to add to our growing Detection \u0026amp;amp; Response Team. This is an engineering role that spans the full detection and response lifecycle - leveraging software development practices to build detections, triaging alerts, lead investigations, respond to incidents, perform threat hunting, and build the tooling that keeps us from doing the same work twice. As a member of the team, you will have the opportunity to work on complex large-scale security challenges across Klaviyo’s enterprise, cloud, and product environments, and shape how an engineering-first D\u0026amp;amp;R function uses automation and AI in production, at scale, alongside talented and ambitious colleagues spanning multiple regions and timezones.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;How you will make a difference:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Leverage engineering practices to develop, test, and deploy high-fidelity rule-based and anomaly-based detections-as-code\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Detect and respond to cyber threats using security data lake, SIEM, and cloud platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Respond to alerts, cyber threats, and drive end-to-end incident response investigations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform digital forensic investigations to include collection and analysis of evidence\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automate and codify detection and response workflows and processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build security tooling to drive automation across D\u0026amp;amp;R lifecycle\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve and maintain detection and response pipelines and underlying systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with our Threat Intelligence team to identify and respond to sophisticated threats\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop AI-first security systems to automate detection and response operations\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct threat hunts across corporate, cloud and product environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support data engineering workflows for core security data lake and SIEM platforms\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be an active member of D\u0026amp;amp;R on-call rotations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach and mentor security engineers within the detection \u0026amp;amp; response team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’d love to hear from you if you have:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of hands-on security experience in modern cloud environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in triaging and responding to cyber threats\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in large-scale log analysis, incident response and/or digital forensics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with centralized security data lakes and SIEM solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience in writing detections-as-code\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid data querying skills (e.g. SQL, Splunk)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with large-scale data pipelines and data engineering techniques\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in programming languages to automate / build (e.g., Python, Go or similar)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience with git/GitHub and CI/CD automations\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with tactics, techniques, and procedures used by threat actors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience being part of detection and response or incident response on-call\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engineering-first and AI-first approach for all work performed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong passion for continuous learning and staying updated on evolving technology\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong oral and written communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Team player with a strong, self-managing work ethic\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$141,600\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$212,400 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4061308003,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7780009003?gh_jid=7780009003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5784071003,"location":{"name":"Boston, MA"},"metadata":null,"id":7780009003,"updated_at":"2026-11-03T09:21:56-05:00","requisition_id":"R-102755","title":"Senior Software Engineer, Applied AI (Customer Agent)","company_name":"Klaviyo","first_published":"2026-06-24T13:10:48-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Our team is looking for a Senior Software Engineer, Applied AI to help build the future of Customer Agent, Klaviyo’s AI-native conversational platform. In this role, you’ll play a critical part in shaping how autonomous service, AI-driven support, and agentic commerce experiences evolve at scale across millions of customer interactions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll work across the stack to design, build, and scale systems that power intelligent workflows, conversational experiences, tools integrations, retrieval systems, onboarding flows, observability, and multi-channel customer engagement. You’ll help develop both foundational platform capabilities and customer-facing experiences that enable brands to launch, customize, and continuously improve their own highly-configurable AI agents.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Engineer, you’ll tackle complex technical and product challenges, develop multiple solution paths, and evaluate business and architectural trade-offs to determine the best approach. You’ll also act as a technical leader and mentor, driving engineering quality, execution, and decision-making across projects. Additionally, you’ll be responsible for deploying well-designed, thoroughly tested solutions that prioritize reliability, scalability, and customer impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Customer Agent team is building one of Klaviyo’s most ambitious and strategic product areas: an extensible AI platform that enables brands to deliver personalized, autonomous customer experiences across channels like chat, email, SMS, and beyond. We operate with high ownership, rapid iteration cycles, and a strong bias toward execution. Every engineer is expected to think holistically about customer outcomes, collaborate deeply across engineering, product, design, data science, and go-to-market teams, and push beyond traditional role boundaries to help the team move faster.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Success in this role means shipping high-quality systems quickly, contributing to foundational platform decisions, improving the intelligence and reliability of our agent experiences, and helping define how AI-powered customer engagement evolves at Klaviyo.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What We’re Looking For\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A proven track record of building high-quality products and systems, with pride in writing clean, maintainable, high-quality code.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;7+ years of experience in a software engineering role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience developing end-to-end software solutions or extensive experience across both front-end and back-end technologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building scalable, customer-facing systems in fast-moving product environments - we operate like a startup inside of Klaviyo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading projects and being accountable for technical and business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience mentoring team members or driving initiatives that help the team grow and learn new skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience conducting code reviews and maintaining a robust testing and deployment cycle.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curiosity and enthusiasm for AI-native product development, including practical experience experimenting with LLMs, AI tooling, or agentic workflows in professional or personal projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excitement about leveraging AI to improve engineering velocity, customer experiences, and operational workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong product mindset and willingness to collaborate cross-functionally to solve ambiguous problems with urgency and pragmatism.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Skills with Python and related technologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skills with React and related technologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building conversational AI systems, workflow engines, or agentic platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with retrieval systems, embeddings, eval frameworks, or LLM orchestration patterns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building cloud-native solutions, ideally with AWS.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience developing customer support, commerce, marketing, or customer data software solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with machine learning systems or AI infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building multi-tenant or highly configurable SaaS platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with observability, tracing, experimentation, or AI quality/evaluation tooling.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;-\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$148,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$222,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7695230003?gh_jid=7695230003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":5748539003,"location":{"name":"Boston, MA"},"metadata":null,"id":7695230003,"updated_at":"2026-11-03T09:21:52-05:00","requisition_id":"R-102477","title":"Senior Software Engineer, Applied AI (Customer Agent)","company_name":"Klaviyo","first_published":"2026-06-04T20:44:16-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our team is looking for a Senior Software Engineer, Applied AI to help build the future of Customer Agent, Klaviyo’s AI-native conversational platform. In this role, you’ll play a critical part in shaping how autonomous service, AI-driven support, and agentic commerce experiences evolve at scale across millions of customer interactions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll work across the stack to design, build, and scale systems that power intelligent workflows, conversational experiences, tools integrations, retrieval systems, onboarding flows, observability, and multi-channel customer engagement. You’ll help develop both foundational platform capabilities and customer-facing experiences that enable brands to launch, customize, and continuously improve their own highly-configurable AI agents.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Engineer, you’ll tackle complex technical and product challenges, develop multiple solution paths, and evaluate business and architectural trade-offs to determine the best approach. You’ll also act as a technical leader and mentor, driving engineering quality, execution, and decision-making across projects. Additionally, you’ll be responsible for deploying well-designed, thoroughly tested solutions that prioritize reliability, scalability, and customer impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Customer Agent team is building one of Klaviyo’s most ambitious and strategic product areas: an extensible AI platform that enables brands to deliver personalized, autonomous customer experiences across channels like chat, email, SMS, and beyond. We operate with high ownership, rapid iteration cycles, and a strong bias toward execution. Every engineer is expected to think holistically about customer outcomes, collaborate deeply across engineering, product, design, data science, and go-to-market teams, and push beyond traditional role boundaries to help the team move faster.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Success in this role means shipping high-quality systems quickly, contributing to foundational platform decisions, improving the intelligence and reliability of our agent experiences, and helping define how AI-powered customer engagement evolves at Klaviyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We’re Looking For\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A proven track record of building high-quality products and systems, with pride in writing clean, maintainable, high-quality code.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;7+ years of experience in a software engineering role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience developing end-to-end software solutions or extensive experience across both front-end and back-end technologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building scalable, customer-facing systems in fast-moving product environments - we operate like a startup inside of Klaviyo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading projects and being accountable for technical and business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience mentoring team members or driving initiatives that help the team grow and learn new skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience conducting code reviews and maintaining a robust testing and deployment cycle.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curiosity and enthusiasm for AI-native product development, including practical experience experimenting with LLMs, AI tooling, or agentic workflows in professional or personal projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excitement about leveraging AI to improve engineering velocity, customer experiences, and operational workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong product mindset and willingness to collaborate cross-functionally to solve ambiguous problems with urgency and pragmatism.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Skills with Python and related technologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skills with React and related technologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building conversational AI systems, workflow engines, or agentic platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with retrieval systems, embeddings, eval frameworks, or LLM orchestration patterns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building cloud-native solutions, ideally with AWS.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience developing customer support, commerce, marketing, or customer data software solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with machine learning systems or AI infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building multi-tenant or highly configurable SaaS platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with observability, tracing, experimentation, or AI quality/evaluation tooling.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#indeedRD\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$148,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$222,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8012938003?gh_jid=8012938003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5893341003,"location":{"name":"Boston, MA"},"metadata":null,"id":8012938003,"updated_at":"2026-11-03T09:22:00-05:00","requisition_id":"R-103097","title":"Senior Software Engineer - Data Automation","company_name":"Klaviyo","first_published":"2026-10-19T11:41:26-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;Position Title: Senior SWE\u0026amp;nbsp;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is growing fast and we have openings for all skill levels across all of our teams. Learn more about our engineering culture at \u0026lt;a href=\u0026quot;https://klaviyo.tech/\u0026quot;\u0026gt;https://klaviyo.tech\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We love tackling tough engineering problems and look for Engineers who specialize in certain areas but are passionate about building, owning \u0026amp;amp; scaling features end to end from scratch and breaking through any obstacle or technical challenge in their way. We push each other to move out of our comfort zone, learn new technologies and work hard to ensure each day is better than the last.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo operates a real-time data platform built for massive scale on Amazon Web Services (AWS). Engineers come to Klaviyo with experience in a variety of languages and from a number of disciplines.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Responsibilities\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Data Automation team builds tooling that helps our Data Platform engineers provision and use infrastructure to power core Klaviyo functionality and generate data-driven insights. As an engineer on this team, you will be responsible for designing, building, and maintaining our mission critical analytics infrastructure. You will work with a cross functional team to write technical design documents, create system infrastructure, write high quality code, and operate large scale systems in production. You will also review other engineer’s designs and code, and provide technical mentorship to other engineers on the team and in the broader engineering organization.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Team Tech Stack\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;AWS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Terraform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Python\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clickhouse\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;DynamoDB\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MySQL\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Kafka\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Spark\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flink\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Iceberg\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airflow\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Required Skills\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;BA or BS Degree in Computer Science, related field, or equivalent experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;7+ years of experience in a software engineering discipline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly skilled in using at least one modern programming language\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience provisioning infrastructure using Terraform or a similar infrastructure as code tool\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing, building, and operating distributed systems in a cloud computing environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using Linux operating systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with OLTP and OLAP databases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with high volume data processing and storage systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to communicate well, both verbally and in writing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to work with others on a team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to learn continuously and adapt to a high growth environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to stick with and solve difficult problems\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$148,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$222,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7696724003?gh_jid=7696724003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5711923003,"location":{"name":"Boston, MA"},"metadata":null,"id":7696724003,"updated_at":"2026-08-26T11:10:54-04:00","requisition_id":"PIPE0044","title":"Senior Software Engineer - Growth","company_name":"Klaviyo","first_published":"2026-04-10T12:45:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Why You Should Join the Onboarding Team\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt;\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The [Product Expansion / Activation] team at Klaviyo is focused on improving the early experience of Klaviyo for new customers. We work diligently to improve the rate at which customers are successfully setting up their Klaviyo account and gaining value from the platform. Engineers on the team use data to discover opportunities for improvement, implement A/B tests to validate ideas, and work across the product to iteratively improve UX and reduce friction for new customers. We are looking for great generalist software engineers with a passion for the experience-layer that have an interest in or experience with growing a user-base and building a great customer onboarding pipeline and experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;How You Will Make a Difference\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;In this role, you will drive the technical design and lead the implementation of high-impact user-experience improvements across the Klaviyo product, focusing on areas critical to new customer success and adoption. You will own the entire project lifecycle, working through ambiguity and requirements refinement to execution and delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will own the end-to-end experimentation process, including contributing to the definition of strategy, architecting and implementing A/B tests to validate product hypotheses, and interpreting data to drive significant iterative improvements. You will be accountable for the quality and operational health of the features you deliver.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will serve as a technical leader and liaison, collaborating proactively with partners across teams to define and prioritize key technical initiatives to shape the long-term product roadmap.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will take a lead role in mentoring and providing technical guidance to other engineers on the team, elevating our experimentation, development, and operational practices, ensuring contributions consistently leave the product area better than when you found it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will define the architectural approach and technical strategy for your area of responsibility, anticipating scalability and reliability needs, including leveraging AI agents in our work and delivery, ensuring the solution is robust, scalable, and adheres to best practices for security, performance, and maintainability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working from our Boston HQ 5 times per week\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Who You Are\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have an extensive background in full stack software engineering, demonstrating deep understanding of Klaviyo’s systems and the ability to architect, deliver, and maintain software with an emphasis on high-scale, user-facing features, and their supporting APIs and infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to drive technical strategy and improvement using a data-driven mindset, leading to measurable business results and upholding best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated technical experience in using and championing AI-driven software delivery practices and methods, a passion for continuous learning and mentoring, and the ability to work productively through others to set them up for project success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience driving A/B testing strategies for products with metric-based goals to significantly improve user experience, customer acquisition, and success is a \u0026lt;em\u0026gt;strong\u0026lt;/em\u0026gt; plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thrives in an entrepreneurial type environment that is customer focused and strategic, while bringing clarity and technical stability to ambiguous challenges and prioritizing work that enables the team to move faster.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Technologies we use (not exhaustive):\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;HTML, TypeScript, JavaScript, React\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Python, Django\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MySQL, Cassandra, RabbitMQ, Redis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Amazon Web Services (EC2, RDS, Aurora, etc.), Terraform, Ansible, Packer, and other DevOps tools\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$148,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$222,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7986459003?gh_jid=7986459003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5882285003,"location":{"name":"Boston, MA"},"metadata":null,"id":7986459003,"updated_at":"2026-11-03T09:21:59-05:00","requisition_id":"R-102975","title":"Senior Software Engineer - Identity and Access Management","company_name":"Klaviyo","first_published":"2026-09-15T14:42:28-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;Senior Software Engineer, Identity and Access Management\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, we value the different backgrounds, experiences, and perspectives that each Klaviyo brings to work. If you are close, but not an exact match, we hope you will still apply.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;About the team\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Identity and Access Management (IAM) controls how people, services, integrations, and AI agents access Klaviyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We build authentication and authorization for users, agents, and machines that access the Klaviyo platform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a chance to solve hard identity problems that affect nearly every part of our product.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;How you will make an impact\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Software Engineer, you will lead complex projects across several components while staying hands-on with the software. You will:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead business-critical projects from design through launch and long-term operation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build secure, reliable services for authentication, authorization, delegation, auditing, and revocation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Break ambiguous problems into clear work that several engineers can deliver together.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the customer impact, reliability, and technical quality of your work in production.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve the architecture of your area as scale, security, and product needs change.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and maintain SLOs for the systems that you own.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Security, Product, Platform, and product engineering teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create reusable patterns that make IAM easier and safer for other teams to adopt.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor engineers and help project contributors succeed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply new engineering and AI tools responsibly, then share what you learn with the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take on important unowned work that helps the team move faster.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Who you are\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have 7+ years of experience building and operating production software.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have hands-on experience developing production services in Go or Python.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience with authentication, authorization, identity, or related security systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have built networking systems, API gateways, APIs, or SDKs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have led complex projects that spanned multiple engineers and several months.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You take end-to-end ownership and stay with your work after launch.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You communicate clearly, work well across teams, and make practical technical decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You mentor other engineers and raise the quality bar through feedback and example.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You balance long-term improvements with steady customer delivery.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Nice to have\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with auth or policy systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building secure platforms used by other engineering teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with AWS, Terraform, Kubernetes, React, or Django.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with enterprise security, auditability, data residency, or compliance needs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You do not need to know every part of our stack on day one. We care most about strong judgment, ownership, and care for the customer experience.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$148,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$222,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7777369003?gh_jid=7777369003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5782986003,"location":{"name":"Boston, MA"},"metadata":null,"id":7777369003,"updated_at":"2026-11-03T09:21:54-05:00","requisition_id":"R-102721","title":"Senior Software Engineer - Infrastructure Security","company_name":"Klaviyo","first_published":"2026-06-22T09:21:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Team Overview\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;The Infrastructure Security team makes it simple and easy for engineers to make secure choices while developing world-class software at high speed. Security is built in by default—seamless and effortless—making engineers’ lives better and Klaviyo more secure.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work sits at the intersection of security, infrastructure, and software engineering. We build cloud-native platforms and services that are reliable, secure, and performant at global scale, forming the foundation that Klaviyo engineers rely on every day.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is for engineers who enjoy building modern distributed systems, care about security and reliability, and want to have real impact across a large engineering organization.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;How you’ll make an impact\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Software Engineer on the Infrastructure Security team, you will build and operate the systems that help Klaviyo engineers ship secure software with confidence. You will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, build, and maintain cloud-native security services used across Klaviyo\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own meaningful components and services end to end, from implementation through production operation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve the availability, scalability, latency, and efficiency of infrastructure security systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with senior engineers on system design and architecture, contributing ideas and technical solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify performance, reliability, and security issues in distributed systems and drive improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work extensively with technologies such as Python, Golang, AWS, Kubernetes, Terraform, and modern data stores\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate actively in design reviews, code reviews, and whiteboarding sessions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to operational excellence through monitoring, alerting, and incident response\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in an on-call rotation with a focus on learning, prevention, and reducing operational toil\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build tooling, automation, and documentation that improve developer experience and security posture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with product-facing and platform engineers to ship impactful, secure solutions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Who you are\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have \u0026lt;strong\u0026gt;6+ years \u0026lt;/strong\u0026gt;of solid experience building and operating \u0026lt;strong\u0026gt;cloud-native, distributed systems\u0026lt;/strong\u0026gt; in production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable writing production-quality code in a language such as \u0026lt;strong\u0026gt;Python or Go\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have hands-on experience with \u0026lt;strong\u0026gt;AWS (or a similar cloud provider)\u0026lt;/strong\u0026gt; and understand managed services, networking, and IAM concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience working with \u0026lt;strong\u0026gt;containers and orchestration platforms\u0026lt;/strong\u0026gt; such as Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience writing infrastructure as code using languages such as \u0026lt;strong\u0026gt;Terraform\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable owning services and features independently, while knowing when to ask for feedback or support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You understand the fundamentals of scalable, multi-tenant architectures and secure system design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You care about reliability, performance, observability, and security—not just shipping features\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable participating in on-call and responding to production issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are an excellent communicator and collaborator. You lead technical discussions at the project and product-area level, write clear technical design documents and RFCs, and keep stakeholders aligned on progress, risks, and trade-offs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to handle yourself and complex systems in outage situations and to drive failures to root cause analysis and prevention of future issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You question convention and proactively look for ways to improve, whether that’s workflows, architecture, tooling, or team processes. You are intrinsically motivated to drive incremental and step-change improvements that deliver value to the business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You mentor and support other engineers, offering thoughtful feedback in design and code reviews, helping refine specifications, and investing in the growth of more junior engineers on the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You enjoy working on small, autonomous, agile teams, shipping early and often, pairing with product managers, business stakeholders, and other engineers to craft better software.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Nice to have\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience building security tooling, working with security infrastructure systems like Vault, AWS IAM, WAFs, and more\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with service meshes, API gateways, or zero-trust architectures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience improving performance in distributed systems or debugging complex multi-service workflows\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Tech Stack\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo’s platform is primarily built with Python and React and runs on AWS. Engineers join us from a wide range of technical backgrounds and are supported in learning our stack. Core technologies include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Python / Django / Golang / FastAPI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MySQL / Redis / Memcached\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;RabbitMQ / Celery / Apache Kafka / Apache Pulsar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS / Terraform / Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Location \u0026amp;amp; Work Model\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;This role is based in \u0026lt;strong\u0026gt;Boston, Massachusetts\u0026lt;/strong\u0026gt;. Klaviyo supports work authorization and relocation for this position.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, we enjoy tackling meaningful engineering challenges and value people who take ownership, learn continuously, and collaborate openly. We are committed to building inclusive teams and encourage applications from candidates of all backgrounds.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is growing fast and we have openings for all skill levels across all of our teams. Learn more about our engineering culture at https://klaviyo.tech\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using\u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt; Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey\u0026lt;a href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt; here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$148,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$222,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7783904003?gh_jid=7783904003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5786043003,"location":{"name":"Boston, MA"},"metadata":null,"id":7783904003,"updated_at":"2026-11-03T09:21:55-05:00","requisition_id":"R-102737","title":"Senior Software Engineer, Platform Engineering","company_name":"Klaviyo","first_published":"2026-06-25T12:54:20-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The mission of the Platform Engineering team is to provide infrastructure primitives, platforms, tooling, and guidance to Klaviyo engineering. This role will specifically focus on our core platform services and developer experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Software Engineer, you\u0026#39;ll work on crafting a paved path for product teams to manage their services and applications. You will own the design and development of foundational platform services that enable Klaviyo\u0026#39;s engineering teams to move faster with confidence. This role will be required to be in office 5x a week.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;How you will make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ship foundational services to enable Klaviyo engineering to move faster with confidence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build a deep understanding of engineering needs across the organization, guiding the design and development of appropriate platform primitives (Infra, Databases, Queuing, etc), that align with the platform\u0026#39;s vision and practically empower product teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design, develop, and deliver software to dramatically improve the availability, scalability, latency, and efficiency of Klaviyo\u0026#39;s core platforms, helping teams to better serve customers and meet their SLOs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and develop systems and processes that enable highly available and scalable applications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage technology such as Python, Go, AWS, and Kubernetes to advance Klaviyo\u0026#39;s platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and pair with other Klaviyo engineers to build better software by focusing on performance, self-healing systems, configuration as code, and defensive programming.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;BA or BS Degree in Computer Science, related field, or equivalent experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of responsibility operating and scaling complex distributed systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in a cloud-native environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience developing applications in Python and Go.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in operating Kubernetes at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Terraform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fundamental understanding of Linux and all layers of the networking stack.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in a subset of platform-related areas such as Kubernetes, infrastructure as code, API gateways \u0026amp;amp; traffic management, observability, or asynchronous processing tooling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$148,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$222,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7597868003?gh_jid=7597868003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":5704770003,"location":{"name":"Boston, MA"},"metadata":null,"id":7597868003,"updated_at":"2026-11-03T09:21:52-05:00","requisition_id":"R-102012","title":"Senior Software Engineer - Profiles, Lists and Segments","company_name":"Klaviyo","first_published":"2026-01-22T17:35:08-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why You Should Join the PLS (Profiles, Lists and Segments) Team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The PLS team is responsible for building and scaling the core customer data experiences at Klaviyo —\u0026amp;nbsp;\u0026lt;strong\u0026gt;profiles, lists, and real-time segments\u0026lt;/strong\u0026gt;. We own the tools that let customers understand who their users are, group them into meaningful audiences, and keep those audiences up to date as new data flows in. Our work underpins how customers target, personalize, and measure every message they send, making this product area core to Klaviyo’s continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Software Engineer on the team, you’ll play a key role in designing and building scalable systems that power how customers manage and activate their data. Partnering closely with product managers, data scientists, and other platform teams, you’ll help define scope, translate complex data and UX problems into practical implementations, and build intuitive workflows that give customers confidence in their audiences. This role leans frontend, with a strong focus on crafting thoughtful, reusable components and seamless user experiences using technologies like TypeScript, React, Python, and Django. There are ample opportunities for growth given the scope of this role and the team’s central role in Klaviyo’s product.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You Will Make a Difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You will be a core member of the PLS team, working on impactful customer-facing features that will make our product the best in the industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will work on creating easy-to-use editors that are highly performant.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will work closely with Product, Design, and Data Science to provide the best experience for our customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will mentor team members and drive initiatives that help the team learn new skills.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in full-stack development with strong hands-on skills in React, Redux, JavaScript, HTML, and CSS, along with familiarity with general web best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Has a track record of delivering and shipping work powered by or accelerated through AI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience conducting code reviews and running a robust testing cycle using automated testing practices and frameworks, including end-to-end and integration tests (e.g., cypress, pytest).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced with RESTful and GraphQL APIs, and evolving APIs and data models to support product success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You take ownership of your work—from requirements and edge cases to implementation and testing—and are motivated by solving tough problems with others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of leading complex, multi-quarter projects involving cross-team collaboration and being accountable for their outcomes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technologies We Use (not exhaustive):\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;React, TypeScript, Redux\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Python, Django\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Amazon Web Services (EC2, RDS, Aurora, S3, etc.), Terraform, and other DevOps tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MySQL, RabbitMQ, Redis, ProxySQL\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;br\u0026gt;\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot; style=\u0026quot;text-decoration:underline\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$148,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$222,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8041054003?gh_jid=8041054003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5889322003,"location":{"name":"Boston, MA"},"metadata":null,"id":8041054003,"updated_at":"2026-10-30T08:38:01-04:00","requisition_id":"R-103058","title":"Software Engineer, Conversational Products \u0026 Agent Workflows","company_name":"Klaviyo","first_published":"2026-10-22T00:08:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;Software Engineer, Conversational Products \u0026amp;amp; Agent Workflows\u0026lt;br\u0026gt;Customer Agent\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;About the Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, we believe the future of software lies not only in tools that help people work more efficiently, but in intelligent systems that can take action, learn from outcomes, and improve customer experiences over time.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo serves more than 167,000 customers and processes billions of consumer profiles, messages, interactions, and conversion signals. This creates a unique opportunity to build state-of-the-art AI systems that help businesses create and execute better customer experiences at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Software Engineer, Conversational Products \u0026amp;amp; Agent Workflows to join the Customer Agent team, Klaviyo’s AI-native conversational platform. You’ll help build scalable backend systems and AI-powered product experiences that enable agents to retrieve context, use tools, and take reliable action on behalf of customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a \u0026lt;strong\u0026gt;backend-heavy role with opportunities to contribute to user-facing experiences\u0026lt;/strong\u0026gt;. You’ll independently own meaningful pieces of larger systems, contribute to technical decisions, and continue developing your depth across backend engineering, applied AI, and production reliability.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;How You Will Make a Difference\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and improve reliable backend systems and APIs that power AI-driven customer experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop production agentic features involving tool use, context management, retrieval, structured outputs, orchestration, and multi-step workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to solving applied AI problems across retrieval and RAG, grounding, hallucination mitigation, model selection, and choosing between LLM-based, deterministic, or hybrid approaches.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and use evaluation approaches including representative datasets, automated and human evaluation, regression testing, qualitative error analysis, and production signals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve system reliability through guardrails, retries, fallbacks, observability, monitoring, and thoughtful failure handling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build asynchronous and distributed processing workflows that support AI workloads at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in an on-call rotation and help diagnose, mitigate, and learn from production incidents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with external customers and cross-functional partners to understand workflows, identify pain points, and translate feedback into product improvements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor shipped experiences and use quality metrics, system performance, and customer feedback to guide iteration.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Who You Are\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have \u0026lt;strong\u0026gt;3+ years of professional software engineering experience\u0026lt;/strong\u0026gt;, with experience building backend systems or distributed applications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have hands-on experience building or contributing to \u0026lt;strong\u0026gt;generative AI or agentic AI applications\u0026lt;/strong\u0026gt;, ideally used by real users or in production environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are proficient in \u0026lt;strong\u0026gt;Python\u0026lt;/strong\u0026gt; and have experience with modern backend frameworks such as FastAPI or Django.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience with asynchronous processing or distributed task/event systems such as Celery, Kafka, SQS, RabbitMQ, or Redis.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have working knowledge of databases, data modeling, APIs, and persistence patterns used in production systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable working in cloud environments and have experience with technologies such as AWS, containers, Kubernetes, infrastructure automation, or CI/CD systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You can reason about tradeoffs among quality, latency, cost, reliability, and implementation complexity, and know when to seek additional technical context.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable working through ambiguity, breaking larger problems into smaller pieces, and making progress without every requirement being fully specified.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience with, or strong interest in, \u0026lt;strong\u0026gt;working directly with external customers\u0026lt;/strong\u0026gt; to understand problems and improve products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You care about shipping useful, reliable products and are motivated to deepen your engineering judgment in a rapidly evolving technical space.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Nice to Have\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience training, fine-tuning, distilling, or otherwise adapting machine learning or language models.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with reinforcement learning or feedback-driven optimization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with evaluation infrastructure such as LLM-as-judge systems, evaluator calibration, benchmark datasets, or AI quality tooling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience operating AI systems at meaningful production scale or optimizing inference cost, latency, or throughput.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#indeedRD\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;-\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$116,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$174,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7792539003?gh_jid=7792539003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5789351003,"location":{"name":"Boston, MA"},"metadata":null,"id":7792539003,"updated_at":"2026-11-02T10:16:05-05:00","requisition_id":"R-102801","title":"Software Engineer II (Mobile Developer - Android/Kotlin) - Remote","company_name":"Klaviyo","first_published":"2026-07-08T11:57:28-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why you should join the Mobile App Growth team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Mobile App Growth team\u0026#39;s mission is to enable Klaviyo customers to develop and maintain personalized relationships with their mobile app users through rich mobile app experiences. The team is part of the Mobile App Marketing org and owns Klaviyo\u0026#39;s mobile SDKs — the foundational layer that enables customers to integrate Klaviyo into their mobile apps. We maintain native and wrapper SDKs across iOS, Android, React Native, Expo, and Flutter.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a natural extension of the SDK, the team also builds and maintains adjacent mobile products that are enabled by it:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;In-app messaging — including the in-app messaging publishing and scheduling pipeline\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Universal linking — universal links settings pages and web tier\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Geofencing\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;That product list keeps expanding — this year alone the team is greenfielding several new features, including mobile inbox. We\u0026#39;re looking for passionate engineers who want to roll up their sleeves and grow beyond just Android into the other areas the team owns.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This role is open to fully remote work from within The United States\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll make an impact\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, build, and ship features and fixes to the Android SDK — your primary area of ownership — used across a huge range of third-party apps and OS versions/devices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pitch in on our other mobile SDKs (iOS, React Native, Expo, and Flutter) when priorities call for it; you don\u0026#39;t need to be an expert everywhere, but you should be willing to get hands-on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the backend services, infrastructure, and embedded web UI that power products like in-app messaging, universal linking, and geofencing — including newer greenfield work like mobile inbox.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diagnose and resolve SDK issues reported by customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write clean, well-tested code and participate in code and design review.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with product and other engineering teams to keep tracking and messaging behavior consistent across platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to documentation, sample apps, and integration guides that customers use to adopt the SDKs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Android-first\u0026lt;/strong\u0026gt; — 1-3 years of professional Android development experience, ideally including Kotlin; this is your core strength and primary focus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Self-motivated \u0026lt;/strong\u0026gt;— you don\u0026#39;t need heavy oversight to make progress; you take a problem, figure out the right questions, and drive it to done.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;High ownership\u0026lt;/strong\u0026gt; — you treat outcomes as yours end-to-end, not just the code you personally typed. As AI tooling raises how much one engineer can credibly own, this matters more than it used to.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Adaptable\u0026lt;/strong\u0026gt; — willing to pick up iOS, backend, or frontend work when it falls under the team\u0026#39;s ownership; you don\u0026#39;t need to be an expert everywhere.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Production-tested\u0026lt;/strong\u0026gt; — experience shipping and maintaining production Android code, with a solid grasp of the Android lifecycle, threading, and Gradle.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Comfortable in the weeds\u0026lt;/strong\u0026gt; — used to debugging across a wide matrix of devices, OS versions, and third-party app environments, since SDK work means you don\u0026#39;t control the host app.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Quality-minded \u0026lt;/strong\u0026gt;— familiar with testing practices (unit, integration, instrumentation) and CI/CD for mobile.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Clear communicator\u0026lt;/strong\u0026gt; — you\u0026#39;ll work with customers\u0026#39; engineering teams as well as your own.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Curious\u0026lt;/strong\u0026gt; — comfortable with webviews and location services, and open to picking up new technologies (Python, React, AWS) as the team\u0026#39;s surface area grows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Bonus\u0026lt;/strong\u0026gt;: experience building or maintaining an SDK/library (versus an app), exposure to iOS/Swift or backend services, familiarity with push notification/messaging systems, or contributions to open source.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Technologies We Use (not exhaustive)\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;iOS (Swift)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Android (Kotlin)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;React Native\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flutter\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;React, TypeScript, Redux\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Python, Django\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MySQL, Redis, DynamoDB\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS (EC2, RDS, Aurora), Terraform\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$116,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$174,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7855798003?gh_jid=7855798003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5818838003,"location":{"name":"Boston, MA"},"metadata":null,"id":7855798003,"updated_at":"2026-11-02T03:02:26-05:00","requisition_id":"R-102899","title":"Software Engineer II - Recommendations","company_name":"Klaviyo","first_published":"2026-08-14T14:23:33-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Software Engineer II - Recommendations\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;(Boston, MA onsite 5x a week)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why you should join the Recommendations Platform Team\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Recommendations Platform Team is responsible for developing and deploying machine learning-based recommendation systems at scale, and building out the foundation for new use cases for technologies such as embedding-based similarity search to power agentic workflows. We are evolving to act as a layer of product intelligence, making sense of customer data in order to personalize messages with the right item at the right time across multiple channels. Our systems span large-scale data pipelines and querying workflows, batch training and inference, and low-latency online retrieval and ranking systems. We are also building the experimentation, tracking, and measurement capabilities needed to evaluate recommendation quality and business impact over time.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you will make a difference\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Contribute to the architecture and evolution of backend services\u0026lt;/strong\u0026gt; that power product recommendations across Klaviyo experiences (email, SMS, KAgent, onsite, etc.), meeting standards for reliability, performance, and clear APIs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Contribute to and maintain robust, large-scale data processing pipelines\u0026lt;/strong\u0026gt; (e.g., using Apache Spark or similar frameworks) that transform raw events and catalog data into high-quality features and inputs for recommendation models, ensuring data quality and lineage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborate closely with ML engineers and product stakeholders to productionize recommendation models\u0026lt;/strong\u0026gt;—defining high-level interfaces, feature contracts, and deployment patterns for batch and/or real-time inference systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Contribute to the development of the vector database\u0026lt;/strong\u0026gt; that powers recommendation, semantic search, and agentic use cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ensure data and service observability\u0026lt;/strong\u0026gt; (metrics, logging, tracing, dashboards) to facilitate recommendations that are correct, explainable, fast, and highly available for all customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Work with Product to break down projects\u0026lt;/strong\u0026gt; into clear milestones, balancing the need for rapid experimentation with technical soundness and long-term maintainability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead data-driven decision making and A/B testing efforts\u0026lt;/strong\u0026gt;—ensuring recommendation systems are instrumented with the right metrics, and independently interpreting results to guide future product and engineering iterations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Participate in on-call and incident response for the systems you own,\u0026lt;/strong\u0026gt; driving major post-incident follow-ups that substantially improve the resilience and operability of our recommendation stack.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrate AI into your and the team’s development workflow from the ground up\u0026lt;/strong\u0026gt;—for example, using AI to accelerate development, automate complex tests, or build smarter monitoring and debugging tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Share knowledge, mentor junior engineers, and define best practices\u0026lt;/strong\u0026gt; on working with large-scale data frameworks, distributed systems, and integrating ML into production systems.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;2+ years of professional software engineering experience with a focus on backend and distributed systems at scale;\u0026lt;/strong\u0026gt; you have a proven track record working on production services and optimizing for latency, reliability, and operability as well as business requirements.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proficient in Python\u0026lt;/strong\u0026gt; and open to working in other languages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Comfortable with cloud-native architectures (AWS preferred) and container orchestration (e.g., Kubernetes);\u0026lt;/strong\u0026gt; you manage infrastructure and CI/CD pipelines as a core part of your development process.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience in data-driven decision making and A/B testing\u0026lt;/strong\u0026gt;—you can define (or are interested in learning how to) how to instrument experiments, read and interpret results, and ensure learnings are folded back into system design.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Comfortable designing and querying data models\u0026lt;/strong\u0026gt; in relational, analytical, and NoSQL datastores (e.g., Postgres, MySQL, data warehouses, Redis, vector databases).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Feel at home with modern DevOps practices\u0026lt;/strong\u0026gt; (CI/CD, monitoring, alerting) and how to apply them to architect large-scale data and recommendation systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Track record of owning features end-to-end\u0026lt;/strong\u0026gt;—from initial technical design and implementation through rollout, monitoring, and sustained iteration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Excellent technical collaborator and communicator:\u0026lt;/strong\u0026gt; you can clearly articulate complex technical trade-offs to both technical peers and non-technical partners, and you work effectively to drive alignment across ML Engineers, Software Engineers, PMs, and other teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You are a self-starter who has actively experimented with AI\u0026lt;/strong\u0026gt; in work or personal projects and are excited to responsibly explore and define new AI tools and workflows to enhance team productivity and system intelligence.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Previous experience working on product recommendation systems or adjacent ML-powered features (ranking, personalization, search, or similar).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with big data frameworks such as Apache Spark (or similar technologies like Flink, Beam, etc.) for architecting and building complex batch or streaming pipelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in AI/ML systems and products, such as integrating models into production systems, building features powered by ML, or contributing to the ML infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience training and iterating on machine learning models (e.g., for ranking, prediction, or personalization).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with ML and distributed compute frameworks such as Ray or similar tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience partnering with data science or ML teams to productionize models (designing feature stores, ensuring offline/online parity, advanced model deployment and monitoring).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in e-commerce, marketing tech, or consumer personalization products.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$116,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$174,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8006729003?gh_jid=8006729003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5890836003,"location":{"name":"London, UK"},"metadata":null,"id":8006729003,"updated_at":"2026-10-30T08:38:22-04:00","requisition_id":"R-103080","title":"Software Engineer II - SMS International","company_name":"Klaviyo","first_published":"2026-09-30T09:36:32-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is for the SMS International team that is part of Mobile Platforms.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Mobile Platforms team at Klaviyo is responsible for empowering the over 200,000 Ecommerce clients we work with on a global scale to deliver effective experiences on mobile devices. This team focuses on performance optimization and continuous development of our Mobile Marketing Channels (SMS, Push Notifications, In App Messages, WhatsApp and RCS), Mobile SDKs (iOS, Android and React Native). While Email was how Klaviyo began, Mobile messaging is truly the way of the future.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The SMS International team within Mobile Platforms is responsible for the expansion of SMS capabilities into new countries and regions and is also spearheading the development of RCS as a new capability to be offered to customers alongside existing channels. We have an ambitious roadmap for 2026 and 2027 that puts the team at the heart of the company’s objectives and it is an exciting time to join the team!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Fullstack Software Engineer II joining the SMS International team you will be working with a team of 4 other colleagues to deliver RCS and SMS International expansion to meet the company’s objectives. You will get the chance to build brand new services, understand how they fit into the bigger picture and plan how to architect and scale them successfully to serve our customers.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technologies we use (not exhaustive):\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Claude Code, with other LLM tools also available\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Python, Django, Go, React, RabbitMQ, Celery, MySQL, DynamoDB, Elasticache, Redis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Amazon Web Services (EC2, RDS, Aurora, SQS etc.), Terraform, Kubernetes, Splunk, Buildkite, Grafana, and other modern DevOps tools\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What we are looking for\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3-5 years of experience in a software engineering discipline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with full stack application development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with both monolithic and microservices architectures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with AI tools to deliver business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with database design that can withstand high query volumes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with CI/CD pipelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience debugging performance issues and improving application performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An interest and aptitude for collaboration across teams and disciplines\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience creating new services with scalability in mind. Exposure to large-scale system design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with AWS or any similar cloud provider\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communication domain experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;£68,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;£102,000 GBP\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002750003,"name":"London","location":"London, England, United Kingdom","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7855793003?gh_jid=7855793003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5818835003,"location":{"name":"Boston, MA"},"metadata":null,"id":7855793003,"updated_at":"2026-11-02T03:02:25-05:00","requisition_id":"R-102890","title":"Software Engineer II, Test Frameworks \u0026 Tooling","company_name":"Klaviyo","first_published":"2026-08-24T09:50:21-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why You Should Join the\u0026amp;nbsp; Test Frameworks and Tooling Team\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Engineering confidence is our primary product. We are not testers, but rather infrastructure engineers building the sophisticated automation and CI/CD frameworks that make deploying to production a non-event. Our mission is to architect the systems, repository standards, and automated guardrails that empower every engineer in the company to ship at terminal velocity with total confidence. By building the foundational tools that guarantee production readiness, you will play a direct role in driving Sev-1 incidents toward zero and ensuring that our organization can move fast without the fear of breaking things.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Achieve: Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a core member of the team, you will own the execution of critical projects and contribute to the evolution of our testing ecosystem:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own and Enhance Frameworks:\u0026lt;/strong\u0026gt; Take ownership of our integration and E2E testing frameworks across both backend and frontend stacks. You will ensure they are fast, reliable, and easy for other teams to adopt.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;CI/CD Integration:\u0026lt;/strong\u0026gt; Contribute to how we execute tests within our CI system. You will focus on optimizing feedback loops so engineers know exactly where they stand in minutes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Establish Standards:\u0026lt;/strong\u0026gt; Help define and implement general rules for our repositories, ensuring consistency in how unit tests are written and how code quality is measured.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Scalable Feature \u0026amp;amp; Coverage Contribution:\u0026lt;/strong\u0026gt; Actively develop new tools that simplify complex testing scenarios while identifying and backfilling critical testing gaps at scale. You will build systems for data mocking and service isolation that ensure high-fidelity coverage across our most complex application flows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI-Driven Quality Innovation:\u0026lt;/strong\u0026gt; Help lead the charge in leveraging AI to accelerate our testing lifecycle. You will explore and implement AI-powered tools for automated regression detection, flaky test analysis, and intelligent test generation to decrease time-to-completion for features.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborative Problem Solving:\u0026lt;/strong\u0026gt; Partner with feature teams to troubleshoot flaky tests and identify gaps in our current coverage, making proactive suggestions to improve our overall safety net.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operational Excellence:\u0026lt;/strong\u0026gt; Monitor the health of our test suites and CI pipelines, taking pride in maintaining a stable and performant environment for the entire engineering organization.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What Makes This Role Exciting\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Direct Impact on Stability: \u0026lt;/strong\u0026gt;Your work is the primary line of defense against Sev 1 incidents. When the platform stays up and customers stay happy, it is because of the systems you help maintain.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Full-Stack Visibility:\u0026lt;/strong\u0026gt; Because you own the E2E suite, you will gain a deep understanding of how our entire ecosystem fits together, from frontend UI components to complex backend microservices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Autonomy and Growth:\u0026lt;/strong\u0026gt; While we provide the vision, you provide the execution. You will have the space to own your work end-to-end, propose technical improvements, and see your suggestions implemented company-wide.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;High-Leverage Work:\u0026lt;/strong\u0026gt; You are not just building one feature for one customer. You are building the tools that hundreds of your fellow engineers use every single day to do their jobs better.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytical Problem Solver:\u0026lt;/strong\u0026gt; You have 2+ years of software engineering experience with a focus on writing clean, maintainable code. You excel at debugging complex issues and performing root-cause analysis, using those learnings to implement systemic improvements that prevent future regressions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Quality Advocate: \u0026lt;/strong\u0026gt;You find satisfaction in a well-organized test suite. You understand that testing is a fundamental part of the development lifecycle, not an afterthought.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Generalist: \u0026lt;/strong\u0026gt;You are comfortable working across the stack. Whether it is debugging a React component in an E2E test or optimizing a Python integration test, you are ready to dive in.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI-Forward Thinker:\u0026lt;/strong\u0026gt; You are excited about the intersection of AI and Software Quality. You are eager to help us leverage AI to automate test generation, identify flaky patterns, and accelerate the overall development lifecycle.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ownership Mindset: \u0026lt;/strong\u0026gt;You do not just wait for tickets. You look for ways to make things better. You take pride in owning a project from the initial PR to its successful deployment and monitoring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;CI/CD Familiarity: \u0026lt;/strong\u0026gt;You have experience with, or a strong desire to learn, CI/CD tools and understand how automated testing fits into a modern deployment pipeline.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technologies we use (not exhaustive):\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Backend:\u0026lt;/strong\u0026gt; Python, Django, Go\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Frontend:\u0026lt;/strong\u0026gt; React, TypeScript, JavaScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Testing Frameworks:\u0026lt;/strong\u0026gt; Playwright, Cypress, Pytest, Jest\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Infrastructure and CI:\u0026lt;/strong\u0026gt; AWS, Kubernetes, Terraform, Helm, Buildkite\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data:\u0026lt;/strong\u0026gt; MySQL, Redis, Kafka\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI Tools:\u0026lt;/strong\u0026gt; Integration with Claude, Cursor, Copilot, or internal AI enablement frameworks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$116,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$174,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7820704003?gh_jid=7820704003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5802363003,"location":{"name":"Boston, MA"},"metadata":null,"id":7820704003,"updated_at":"2026-10-30T08:36:05-04:00","requisition_id":"R-102876","title":"Sr. AI Systems \u0026 Solutions Architect, Customer Success","company_name":"Klaviyo","first_published":"2026-08-12T09:29:36-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo is seeking an AI Solutions Architect to accelerate how our Customer Success organization leverages AI to operate smarter and deliver more impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role sits at the intersection of applied AI, solutions architecture, and internal enablement. We\u0026#39;re looking for a strong technical problem solver who can quickly turn business challenges into practical AI solutions while collaborating across technical and non-technical teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll build AI-powered solutions that solve both creative and operational challenges. Your work will span accelerating content creation, enabling smarter learning experiences, connecting internal data sources, and automating workflows that improve efficiency and decision-making.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll also help teams use tools like Claude, ChatGPT, and Glean more effectively by building skills, prompts, and AI workflows that are reliable, reusable, and aligned to real business needs. As solutions grow in complexity, you\u0026#39;ll help facilitate the evolution of workflows and prototypes into production-grade systems, working closely with Klaviyo\u0026#39;s centralized AI engineering team and leveraging their support to scale larger, cross-functional initiatives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role sits within the Strategy \u0026amp;amp; Operations team and serves as connective tissue across the broader Success organization, helping identify high-impact opportunities, accelerate experimentation, and scale successful AI solutions across the business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Program Strategy \u0026amp;amp; Discovery\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Success leaders to identify high impact areas that could benefit from AI or automation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prioritize opportunities based on efficiency gains and impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate ambiguous ideas into clear program roadmaps with defined outcomes and milestones\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technical Prototyping \u0026amp;amp; Productization\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build AI-powered prototypes and workflows using Claude, LLMs, and modern AI development platforms to rapidly validate business solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and connect AI systems using APIs, MCPs, automation platforms, and internal data sources to create intelligent, end-to-end workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand how to integrate AI solutions with existing systems, collaborating with engineering teams when production-grade implementations are needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop effective prompts, skills, agents, and retrieval workflows that improve the quality, reliability, and usefulness of AI-generated outputs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate and iterate on AI solutions using user feedback, business outcomes, and emerging best practices to drive adoption and impact.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Enablement \u0026amp;amp; AI Literacy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Create clear documentation, implementation guides, and best practices that enable teams to effectively build and adopt AI solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead enablement sessions, workshops, and office hours to grow AI fluency and help teams build effective prompts, skills, agents, and workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay current on emerging AI capabilities, tools, and best practices\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A systems thinker with a strong technical foundation and a passion for solving business problems with AI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced building AI-powered prototypes using LLMs and modern AI tools, with an understanding of APIs and system integrations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong communicator who can translate technical concepts, create clear documentation, and enable others to adopt AI effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable partnering with engineering teams to scale successful solutions into production when needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred skills:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years of experience in AI solutions, solutions architecture, internal tooling, automation, or similar technical roles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience building solutions with Claude or other leading LLM platforms, including prompt engineering, skills, agents, and AI workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating AI with APIs, internal systems, or data sources to solve business problems and improve team workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to rapidly prototype, test, and iterate on AI-powered solutions based on user feedback and business needs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$120,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$180,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005180003,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4061308003,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7859208003?gh_jid=7859208003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5802363003,"location":{"name":"Denver, CO"},"metadata":null,"id":7859208003,"updated_at":"2026-10-30T08:36:05-04:00","requisition_id":"R-102876","title":"Sr. AI Systems \u0026 Solutions Architect, Customer Success","company_name":"Klaviyo","first_published":"2026-08-12T09:29:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo is seeking an AI Solutions Architect to accelerate how our Customer Success organization leverages AI to operate smarter and deliver more impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role sits at the intersection of applied AI, solutions architecture, and internal enablement. We\u0026#39;re looking for a strong technical problem solver who can quickly turn business challenges into practical AI solutions while collaborating across technical and non-technical teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll build AI-powered solutions that solve both creative and operational challenges. Your work will span accelerating content creation, enabling smarter learning experiences, connecting internal data sources, and automating workflows that improve efficiency and decision-making.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll also help teams use tools like Claude, ChatGPT, and Glean more effectively by building skills, prompts, and AI workflows that are reliable, reusable, and aligned to real business needs. As solutions grow in complexity, you\u0026#39;ll help facilitate the evolution of workflows and prototypes into production-grade systems, working closely with Klaviyo\u0026#39;s centralized AI engineering team and leveraging their support to scale larger, cross-functional initiatives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role sits within the Strategy \u0026amp;amp; Operations team and serves as connective tissue across the broader Success organization, helping identify high-impact opportunities, accelerate experimentation, and scale successful AI solutions across the business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Program Strategy \u0026amp;amp; Discovery\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Success leaders to identify high impact areas that could benefit from AI or automation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prioritize opportunities based on efficiency gains and impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate ambiguous ideas into clear program roadmaps with defined outcomes and milestones\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technical Prototyping \u0026amp;amp; Productization\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build AI-powered prototypes and workflows using Claude, LLMs, and modern AI development platforms to rapidly validate business solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and connect AI systems using APIs, MCPs, automation platforms, and internal data sources to create intelligent, end-to-end workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand how to integrate AI solutions with existing systems, collaborating with engineering teams when production-grade implementations are needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop effective prompts, skills, agents, and retrieval workflows that improve the quality, reliability, and usefulness of AI-generated outputs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate and iterate on AI solutions using user feedback, business outcomes, and emerging best practices to drive adoption and impact.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Enablement \u0026amp;amp; AI Literacy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Create clear documentation, implementation guides, and best practices that enable teams to effectively build and adopt AI solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead enablement sessions, workshops, and office hours to grow AI fluency and help teams build effective prompts, skills, agents, and workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay current on emerging AI capabilities, tools, and best practices\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A systems thinker with a strong technical foundation and a passion for solving business problems with AI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced building AI-powered prototypes using LLMs and modern AI tools, with an understanding of APIs and system integrations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong communicator who can translate technical concepts, create clear documentation, and enable others to adopt AI effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable partnering with engineering teams to scale successful solutions into production when needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred skills:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years of experience in AI solutions, solutions architecture, internal tooling, automation, or similar technical roles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience building solutions with Claude or other leading LLM platforms, including prompt engineering, skills, agents, and AI workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating AI with APIs, internal systems, or data sources to solve business problems and improve team workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to rapidly prototype, test, and iterate on AI-powered solutions based on user feedback and business needs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$120,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$180,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005180003,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4061308003,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7859210003?gh_jid=7859210003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5802363003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":7859210003,"updated_at":"2026-10-30T08:36:05-04:00","requisition_id":"R-102876","title":"Sr. AI Systems \u0026 Solutions Architect, Customer Success","company_name":"Klaviyo","first_published":"2026-08-12T09:29:38-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo is seeking an AI Solutions Architect to accelerate how our Customer Success organization leverages AI to operate smarter and deliver more impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role sits at the intersection of applied AI, solutions architecture, and internal enablement. We\u0026#39;re looking for a strong technical problem solver who can quickly turn business challenges into practical AI solutions while collaborating across technical and non-technical teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll build AI-powered solutions that solve both creative and operational challenges. Your work will span accelerating content creation, enabling smarter learning experiences, connecting internal data sources, and automating workflows that improve efficiency and decision-making.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll also help teams use tools like Claude, ChatGPT, and Glean more effectively by building skills, prompts, and AI workflows that are reliable, reusable, and aligned to real business needs. As solutions grow in complexity, you\u0026#39;ll help facilitate the evolution of workflows and prototypes into production-grade systems, working closely with Klaviyo\u0026#39;s centralized AI engineering team and leveraging their support to scale larger, cross-functional initiatives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role sits within the Strategy \u0026amp;amp; Operations team and serves as connective tissue across the broader Success organization, helping identify high-impact opportunities, accelerate experimentation, and scale successful AI solutions across the business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Program Strategy \u0026amp;amp; Discovery\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Success leaders to identify high impact areas that could benefit from AI or automation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prioritize opportunities based on efficiency gains and impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate ambiguous ideas into clear program roadmaps with defined outcomes and milestones\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technical Prototyping \u0026amp;amp; Productization\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build AI-powered prototypes and workflows using Claude, LLMs, and modern AI development platforms to rapidly validate business solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and connect AI systems using APIs, MCPs, automation platforms, and internal data sources to create intelligent, end-to-end workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand how to integrate AI solutions with existing systems, collaborating with engineering teams when production-grade implementations are needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop effective prompts, skills, agents, and retrieval workflows that improve the quality, reliability, and usefulness of AI-generated outputs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate and iterate on AI solutions using user feedback, business outcomes, and emerging best practices to drive adoption and impact.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Enablement \u0026amp;amp; AI Literacy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Create clear documentation, implementation guides, and best practices that enable teams to effectively build and adopt AI solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead enablement sessions, workshops, and office hours to grow AI fluency and help teams build effective prompts, skills, agents, and workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay current on emerging AI capabilities, tools, and best practices\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A systems thinker with a strong technical foundation and a passion for solving business problems with AI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced building AI-powered prototypes using LLMs and modern AI tools, with an understanding of APIs and system integrations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong communicator who can translate technical concepts, create clear documentation, and enable others to adopt AI effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable partnering with engineering teams to scale successful solutions into production when needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred skills:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years of experience in AI solutions, solutions architecture, internal tooling, automation, or similar technical roles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience building solutions with Claude or other leading LLM platforms, including prompt engineering, skills, agents, and AI workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating AI with APIs, internal systems, or data sources to solve business problems and improve team workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to rapidly prototype, test, and iterate on AI-powered solutions based on user feedback and business needs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$120,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$180,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005180003,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4061308003,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7820703003?gh_jid=7820703003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5802362003,"location":{"name":"Boston, MA"},"metadata":null,"id":7820703003,"updated_at":"2026-10-30T08:35:57-04:00","requisition_id":"R-102872","title":"Sr. AI Systems \u0026 Solutions Architect, Global Services","company_name":"Klaviyo","first_published":"2026-08-05T13:20:38-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo is seeking an AI Solutions Architect to accelerate how our Global Services organization leverages AI to operate smarter and deliver more impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role sits at the intersection of applied AI, solutions architecture, and internal enablement. We\u0026#39;re looking for a strong technical problem solver who can quickly turn business challenges into practical AI solutions while collaborating across technical and non-technical teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll build AI-powered solutions that solve both creative and operational challenges. Your work will span accelerating content creation, enabling smarter learning experiences, connecting internal data sources, and automating workflows that improve efficiency and decision-making.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll also help teams use tools like Claude, ChatGPT, and Glean more effectively by building skills, prompts, and AI workflows that are reliable, reusable, and aligned to real business needs. As solutions grow in complexity, you\u0026#39;ll help facilitate the evolution of workflows and prototypes into production-grade systems, working closely with Klaviyo\u0026#39;s centralized AI engineering team and leveraging their support to scale larger, cross-functional initiatives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role sits within the Strategy \u0026amp;amp; Operations team and serves as connective tissue across the broader Services organization, helping identify high-impact opportunities, accelerate experimentation, and scale successful AI solutions across the business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Program Strategy \u0026amp;amp; Discovery\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Services leaders to identify high impact areas that could benefit from AI or automation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prioritize opportunities based on efficiency gains and impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate ambiguous ideas into clear program roadmaps with defined outcomes and milestones\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technical Prototyping \u0026amp;amp; Productization\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build AI-powered prototypes and workflows using Claude, LLMs, and modern AI development platforms to rapidly validate business solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and connect AI systems using APIs, MCPs, automation platforms, and internal data sources to create intelligent, end-to-end workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand how to integrate AI solutions with existing systems, collaborating with engineering teams when production-grade implementations are needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop effective prompts, skills, agents, and retrieval workflows that improve the quality, reliability, and usefulness of AI-generated outputs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate and iterate on AI solutions using user feedback, business outcomes, and emerging best practices to drive adoption and impact.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Enablement \u0026amp;amp; AI Literacy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Create clear documentation, implementation guides, and best practices that enable teams to effectively build and adopt AI solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead enablement sessions, workshops, and office hours to grow AI fluency and help teams build effective prompts, skills, agents, and workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay current on emerging AI capabilities, tools, and best practices\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A systems thinker with a strong technical foundation and a passion for solving business problems with AI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced building AI-powered prototypes using LLMs and modern AI tools, with an understanding of APIs and system integrations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong communicator who can translate technical concepts, create clear documentation, and enable others to adopt AI effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable partnering with engineering teams to scale successful solutions into production when needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred skills:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years of experience in AI solutions, solutions architecture, internal tooling, automation, or similar technical roles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience building solutions with Claude or other leading LLM platforms, including prompt engineering, skills, agents, and AI workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating AI with APIs, internal systems, or data sources to solve business problems and improve team workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to rapidly prototype, test, and iterate on AI-powered solutions based on user feedback and business needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Global Services functions, such as onboarding, education, consulting, or customer success is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$120,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$180,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005180003,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4061308003,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7829675003?gh_jid=7829675003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5802362003,"location":{"name":"Denver, CO"},"metadata":null,"id":7829675003,"updated_at":"2026-10-30T08:35:57-04:00","requisition_id":"R-102872","title":"Sr. AI Systems \u0026 Solutions Architect, Global Services","company_name":"Klaviyo","first_published":"2026-08-05T16:50:16-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo is seeking an AI Solutions Architect to accelerate how our Global Services organization leverages AI to operate smarter and deliver more impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role sits at the intersection of applied AI, solutions architecture, and internal enablement. We\u0026#39;re looking for a strong technical problem solver who can quickly turn business challenges into practical AI solutions while collaborating across technical and non-technical teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll build AI-powered solutions that solve both creative and operational challenges. Your work will span accelerating content creation, enabling smarter learning experiences, connecting internal data sources, and automating workflows that improve efficiency and decision-making.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll also help teams use tools like Claude, ChatGPT, and Glean more effectively by building skills, prompts, and AI workflows that are reliable, reusable, and aligned to real business needs. As solutions grow in complexity, you\u0026#39;ll help facilitate the evolution of workflows and prototypes into production-grade systems, working closely with Klaviyo\u0026#39;s centralized AI engineering team and leveraging their support to scale larger, cross-functional initiatives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role sits within the Strategy \u0026amp;amp; Operations team and serves as connective tissue across the broader Services organization, helping identify high-impact opportunities, accelerate experimentation, and scale successful AI solutions across the business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Program Strategy \u0026amp;amp; Discovery\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Services leaders to identify high impact areas that could benefit from AI or automation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prioritize opportunities based on efficiency gains and impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate ambiguous ideas into clear program roadmaps with defined outcomes and milestones\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technical Prototyping \u0026amp;amp; Productization\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build AI-powered prototypes and workflows using Claude, LLMs, and modern AI development platforms to rapidly validate business solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and connect AI systems using APIs, MCPs, automation platforms, and internal data sources to create intelligent, end-to-end workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand how to integrate AI solutions with existing systems, collaborating with engineering teams when production-grade implementations are needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop effective prompts, skills, agents, and retrieval workflows that improve the quality, reliability, and usefulness of AI-generated outputs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate and iterate on AI solutions using user feedback, business outcomes, and emerging best practices to drive adoption and impact.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Enablement \u0026amp;amp; AI Literacy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Create clear documentation, implementation guides, and best practices that enable teams to effectively build and adopt AI solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead enablement sessions, workshops, and office hours to grow AI fluency and help teams build effective prompts, skills, agents, and workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay current on emerging AI capabilities, tools, and best practices\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A systems thinker with a strong technical foundation and a passion for solving business problems with AI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced building AI-powered prototypes using LLMs and modern AI tools, with an understanding of APIs and system integrations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong communicator who can translate technical concepts, create clear documentation, and enable others to adopt AI effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable partnering with engineering teams to scale successful solutions into production when needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred skills:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years of experience in AI solutions, solutions architecture, internal tooling, automation, or similar technical roles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience building solutions with Claude or other leading LLM platforms, including prompt engineering, skills, agents, and AI workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating AI with APIs, internal systems, or data sources to solve business problems and improve team workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to rapidly prototype, test, and iterate on AI-powered solutions based on user feedback and business needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Global Services functions, such as onboarding, education, consulting, or customer success is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$120,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$180,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005180003,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4061308003,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7859379003?gh_jid=7859379003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5802362003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":7859379003,"updated_at":"2026-10-30T08:35:57-04:00","requisition_id":"R-102872","title":"Sr. AI Systems \u0026 Solutions Architect, Global Services","company_name":"Klaviyo","first_published":"2026-08-12T10:11:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo is seeking an AI Solutions Architect to accelerate how our Global Services organization leverages AI to operate smarter and deliver more impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role sits at the intersection of applied AI, solutions architecture, and internal enablement. We\u0026#39;re looking for a strong technical problem solver who can quickly turn business challenges into practical AI solutions while collaborating across technical and non-technical teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll build AI-powered solutions that solve both creative and operational challenges. Your work will span accelerating content creation, enabling smarter learning experiences, connecting internal data sources, and automating workflows that improve efficiency and decision-making.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll also help teams use tools like Claude, ChatGPT, and Glean more effectively by building skills, prompts, and AI workflows that are reliable, reusable, and aligned to real business needs. As solutions grow in complexity, you\u0026#39;ll help facilitate the evolution of workflows and prototypes into production-grade systems, working closely with Klaviyo\u0026#39;s centralized AI engineering team and leveraging their support to scale larger, cross-functional initiatives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role sits within the Strategy \u0026amp;amp; Operations team and serves as connective tissue across the broader Services organization, helping identify high-impact opportunities, accelerate experimentation, and scale successful AI solutions across the business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Program Strategy \u0026amp;amp; Discovery\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Services leaders to identify high impact areas that could benefit from AI or automation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prioritize opportunities based on efficiency gains and impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate ambiguous ideas into clear program roadmaps with defined outcomes and milestones\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technical Prototyping \u0026amp;amp; Productization\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build AI-powered prototypes and workflows using Claude, LLMs, and modern AI development platforms to rapidly validate business solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and connect AI systems using APIs, MCPs, automation platforms, and internal data sources to create intelligent, end-to-end workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand how to integrate AI solutions with existing systems, collaborating with engineering teams when production-grade implementations are needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop effective prompts, skills, agents, and retrieval workflows that improve the quality, reliability, and usefulness of AI-generated outputs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate and iterate on AI solutions using user feedback, business outcomes, and emerging best practices to drive adoption and impact.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Enablement \u0026amp;amp; AI Literacy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Create clear documentation, implementation guides, and best practices that enable teams to effectively build and adopt AI solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead enablement sessions, workshops, and office hours to grow AI fluency and help teams build effective prompts, skills, agents, and workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay current on emerging AI capabilities, tools, and best practices\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A systems thinker with a strong technical foundation and a passion for solving business problems with AI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced building AI-powered prototypes using LLMs and modern AI tools, with an understanding of APIs and system integrations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong communicator who can translate technical concepts, create clear documentation, and enable others to adopt AI effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable partnering with engineering teams to scale successful solutions into production when needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred skills:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years of experience in AI solutions, solutions architecture, internal tooling, automation, or similar technical roles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience building solutions with Claude or other leading LLM platforms, including prompt engineering, skills, agents, and AI workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating AI with APIs, internal systems, or data sources to solve business problems and improve team workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to rapidly prototype, test, and iterate on AI-powered solutions based on user feedback and business needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Global Services functions, such as onboarding, education, consulting, or customer success is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$120,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$180,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005180003,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4061308003,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7780010003?gh_jid=7780010003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5784072003,"location":{"name":"Boston, MA"},"metadata":null,"id":7780010003,"updated_at":"2026-11-02T03:02:19-05:00","requisition_id":"R-102770","title":"Sr. Lead Engineer, Applied AI (Customer Agent)","company_name":"Klaviyo","first_published":"2026-07-29T12:19:56-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;Senior Lead Engineer, Applied AI (Customer Agent)\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Our Engineering team builds the AI systems that power how brands run their businesses on Klaviyo. We move fast, ship in production, and hold a high bar for what \u0026quot;AI-native\u0026quot; actually means: systems that make real judgment calls, not demos.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Customer Agent team is one of the newest and most ambitious groups in that org, based in Boston and working in-office: we\u0026#39;re building a conversational AI system that lets brands serve their own customers at a scale no human support team could match. We\u0026#39;re still small enough that a single senior engineer can shape how the whole platform evolves. We\u0026#39;re past the demo stage: the team ships changes against live customer traffic, measures quality with real evaluation frameworks, and treats reliability as a product feature, not an afterthought.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As Senior Lead Engineer, you\u0026#39;ll set technical and product direction for Customer Agent end to end, building a 0-to-1 agentic product with the speed and ownership of a startup, backed by the scale and resources of one of the most innovative tech companies on the East Coast, while staying hands-on with the hardest problems yourself. This is a principal-caliber individual contributor role: we\u0026#39;re looking for an engineer who has personally architected, built, scaled, and supported a production agentic system through everything that comes after the demo, and who acts as a force multiplier across the org through the strength of their technical judgment.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You\u0026#39;ll Make an Impact:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Set the technical and product direction for Customer Agent\u0026#39;s core platform, from architecture through production.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take on the platform\u0026#39;s hardest technical problems personally: orchestration, evaluation, guardrails, memory \u0026amp;amp; context, self-healing/improving and failure handling for non-deterministic systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write and ship code, review designs, and make the calls other engineers can\u0026#39;t make alone.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build architecture and frameworks that other engineers and teams adopt, and mentor through design reviews rather than direct management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with product, design, data science, and go-to-market leaders to shape the roadmap, not just execute against it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate emerging AI technologies and bring the ones worth betting on into production.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What We\u0026#39;re Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve architected, built, scaled, and supported a production agentic system end to end, not just prototyped one: real orchestration, evals, guardrails, and non-deterministic failure handling. You\u0026#39;ve owned it through launch, scale, incidents, and the years of operational reality after the demo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve learned the hard lessons that only come from running agents in production: securing them against misuse and abuse, and the operational scar tissue of keeping a non-deterministic system reliable as usage grows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve set technical and product direction for an entire product area before, not just your own component, and you can point to something you designed and championed that shipped and that other teams built on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve stayed hands-on through all of it: still writing code, reviewing your own architecture decisions, and debugging production issues yourself, not delegating the hardest problems away.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your past architecture and frameworks got reused by other teams, and you\u0026#39;ve unblocked multiple teams at once, not just your own.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You communicate complex technical trade-offs clearly across engineering, product, and executive audiences, and you can turn an undefined problem into a plan others rally behind.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Nice to Haves:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience running a multi-tenant agent platform at production scale, where external customers configure their own agent behavior on shared infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building 0-to-1 products or working in startup environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record with production evaluation systems, AI observability, or human-in-the-loop workflows for LLM-powered products.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Boston, MA – In-Office Role\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;-\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$216,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$324,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7802698003?gh_jid=7802698003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5794267003,"location":{"name":"Boston, MA"},"metadata":null,"id":7802698003,"updated_at":"2026-11-02T03:02:21-05:00","requisition_id":"R-102821","title":"Sr. Lead Engineer, Applied AI (Customer Agent)","company_name":"Klaviyo","first_published":"2026-07-29T12:24:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;Senior Lead Engineer, Applied AI (Customer Agent)\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Our Engineering team builds the AI systems that power how brands run their businesses on Klaviyo. We move fast, ship in production, and hold a high bar for what \u0026quot;AI-native\u0026quot; actually means: systems that make real judgment calls, not demos.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Customer Agent team is one of the newest and most ambitious groups in that org, based in Boston and working in-office: we\u0026#39;re building a conversational AI system that lets brands serve their own customers at a scale no human support team could match. We\u0026#39;re still small enough that a single senior engineer can shape how the whole platform evolves. We\u0026#39;re past the demo stage: the team ships changes against live customer traffic, measures quality with real evaluation frameworks, and treats reliability as a product feature, not an afterthought.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As Senior Lead Engineer, you\u0026#39;ll set technical and product direction for Customer Agent end to end, building a 0-to-1 agentic product with the speed and ownership of a startup, backed by the scale and resources of one of the most innovative tech companies on the East Coast, while staying hands-on with the hardest problems yourself. This is a principal-caliber individual contributor role: we\u0026#39;re looking for an engineer who has personally architected, built, scaled, and supported a production agentic system through everything that comes after the demo, and who acts as a force multiplier across the org through the strength of their technical judgment.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You\u0026#39;ll Make an Impact:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Set the technical and product direction for Customer Agent\u0026#39;s core platform, from architecture through production.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take on the platform\u0026#39;s hardest technical problems personally: orchestration, evaluation, guardrails, memory \u0026amp;amp; context, self-healing/improving and failure handling for non-deterministic systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write and ship code, review designs, and make the calls other engineers can\u0026#39;t make alone.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build architecture and frameworks that other engineers and teams adopt, and mentor through design reviews rather than direct management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with product, design, data science, and go-to-market leaders to shape the roadmap, not just execute against it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate emerging AI technologies and bring the ones worth betting on into production.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What We\u0026#39;re Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve architected, built, scaled, and supported a production agentic system end to end, not just prototyped one: real orchestration, evals, guardrails, and non-deterministic failure handling. You\u0026#39;ve owned it through launch, scale, incidents, and the years of operational reality after the demo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve learned the hard lessons that only come from running agents in production: securing them against misuse and abuse, and the operational scar tissue of keeping a non-deterministic system reliable as usage grows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve set technical and product direction for an entire product area before, not just your own component, and you can point to something you designed and championed that shipped and that other teams built on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve stayed hands-on through all of it: still writing code, reviewing your own architecture decisions, and debugging production issues yourself, not delegating the hardest problems away.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your past architecture and frameworks got reused by other teams, and you\u0026#39;ve unblocked multiple teams at once, not just your own.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You communicate complex technical trade-offs clearly across engineering, product, and executive audiences, and you can turn an undefined problem into a plan others rally behind.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Nice to Haves:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience running a multi-tenant agent platform at production scale, where external customers configure their own agent behavior on shared infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building 0-to-1 products or working in startup environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record with production evaluation systems, AI observability, or human-in-the-loop workflows for LLM-powered products.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Boston, MA – In-Office Role\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;-\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$216,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$324,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8003547003?gh_jid=8003547003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5889168003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":8003547003,"updated_at":"2026-10-30T08:38:11-04:00","requisition_id":"R-103065","title":"Sr. Lead MarTech \u0026 AI Solutions Architect","company_name":"Klaviyo","first_published":"2026-09-23T13:59:32-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is seeking a Sr. Lead MarTech \u0026amp;amp; AI Solutions Architect — an individual contributor role for someone who wants deep, hands-on ownership. In this role, you\u0026#39;ll design and build the end-to-end architecture of how marketing data moves through our systems, from initial lead and data intake through to conversion and insights, embedding AI and automation directly into that journey to accelerate it.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll also architect and own a centralized marketing hub spanning the full marketing lifecycle — from budget allocation and planning, through campaign execution, to using performance insights to accelerate the next planning cycle and improve ROI.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role carries high ownership and visibility: you\u0026#39;re the architect who understands how every system connects, why it\u0026#39;s built that way, and where it needs to go next — building the technical foundation that turns customer journeys and personalization, planning cycles, and cross-functional decisions into a single, connected ecosystem.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026amp;nbsp;\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;How You\u0026#39;ll Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and build AI-powered marketing capabilities into our systems, from generative AI use cases to predictive scoring and intent-based automation, that accelerate the intake-to-conversion journey.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the technical owner of how marketing systems integrate with one another — proactively catching where data breaks or logic conflicts, and implementing the architectural solutions needed to evolve the ecosystem to support business growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and connect an ecosystem that accelerates customer journeys through personalization across the funnel — leveraging behavioral, product, and intent signals to maximize acquisition, conversion, and expansion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Turn performance data and business requirements into architecture and process improvements that shorten planning cycles and improve marketing ROI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally with Lifecycle, Marketing Analytics, Sales Ops, and other technical teams to align system architecture with business needs — representing the technical point of view in planning and governance conversations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform solution architecture reviews and serve as a critical advisor on technical design decisions — flagging trade-offs and ensuring alignment across systems, teams, and outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and own a centralized marketing hub spanning the entire execution lifecycle: budget allocation and planning, campaign execution, and the feedback loop that turns performance insights into faster planning cycles.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026amp;nbsp;\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of experience in MarTech, with demonstrated ownership of enterprise-scale system architecture — not just implementing tools, but architecting how data, process, and strategy connect across the full marketing lifecycle.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience designing and building AI-powered marketing capabilities, from generative AI use cases to predictive scoring and intent-based automation, that solve real marketing problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience architecting HubSpot, Salesforce, and in-house systems at scale, including lead scoring, lifecycle automation, customer journey and personalization, campaign/opportunity data models, and cross-system data association.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of marketing budgeting, planning cycles, and ROI measurement — able to connect spend data directly to performance outcomes through architectural decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building scalable integrations — using APIs and middleware — across marketing systems (e.g., HubSpot, Salesforce, NetSuite, Coupa).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven track record contributing to vendor evaluation and platform implementation for enterprise organizations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A natural cross-functional partner — able to sit with cross-functional teams, translate their requirements into system architecture, and be the technical advisor they trust.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and documentation skills.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$156,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$234,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005184003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8002962003?gh_jid=8002962003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5889168003,"location":{"name":"Boston, MA"},"metadata":null,"id":8002962003,"updated_at":"2026-10-30T08:38:11-04:00","requisition_id":"R-103065","title":"Sr. Lead MarTech \u0026 AI Solutions Architect","company_name":"Klaviyo","first_published":"2026-09-23T13:59:30-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is seeking a Sr. Lead MarTech \u0026amp;amp; AI Solutions Architect — an individual contributor role for someone who wants deep, hands-on ownership. In this role, you\u0026#39;ll design and build the end-to-end architecture of how marketing data moves through our systems, from initial lead and data intake through to conversion and insights, embedding AI and automation directly into that journey to accelerate it.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll also architect and own a centralized marketing hub spanning the full marketing lifecycle — from budget allocation and planning, through campaign execution, to using performance insights to accelerate the next planning cycle and improve ROI.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role carries high ownership and visibility: you\u0026#39;re the architect who understands how every system connects, why it\u0026#39;s built that way, and where it needs to go next — building the technical foundation that turns customer journeys and personalization, planning cycles, and cross-functional decisions into a single, connected ecosystem.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026amp;nbsp;\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;How You\u0026#39;ll Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and build AI-powered marketing capabilities into our systems, from generative AI use cases to predictive scoring and intent-based automation, that accelerate the intake-to-conversion journey.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the technical owner of how marketing systems integrate with one another — proactively catching where data breaks or logic conflicts, and implementing the architectural solutions needed to evolve the ecosystem to support business growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and connect an ecosystem that accelerates customer journeys through personalization across the funnel — leveraging behavioral, product, and intent signals to maximize acquisition, conversion, and expansion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Turn performance data and business requirements into architecture and process improvements that shorten planning cycles and improve marketing ROI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally with Lifecycle, Marketing Analytics, Sales Ops, and other technical teams to align system architecture with business needs — representing the technical point of view in planning and governance conversations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform solution architecture reviews and serve as a critical advisor on technical design decisions — flagging trade-offs and ensuring alignment across systems, teams, and outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and own a centralized marketing hub spanning the entire execution lifecycle: budget allocation and planning, campaign execution, and the feedback loop that turns performance insights into faster planning cycles.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026amp;nbsp;\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of experience in MarTech, with demonstrated ownership of enterprise-scale system architecture — not just implementing tools, but architecting how data, process, and strategy connect across the full marketing lifecycle.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience designing and building AI-powered marketing capabilities, from generative AI use cases to predictive scoring and intent-based automation, that solve real marketing problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience architecting HubSpot, Salesforce, and in-house systems at scale, including lead scoring, lifecycle automation, customer journey and personalization, campaign/opportunity data models, and cross-system data association.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of marketing budgeting, planning cycles, and ROI measurement — able to connect spend data directly to performance outcomes through architectural decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building scalable integrations — using APIs and middleware — across marketing systems (e.g., HubSpot, Salesforce, NetSuite, Coupa).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven track record contributing to vendor evaluation and platform implementation for enterprise organizations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A natural cross-functional partner — able to sit with cross-functional teams, translate their requirements into system architecture, and be the technical advisor they trust.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and documentation skills.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$156,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$234,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005184003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7801047003?gh_jid=7801047003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5793521003,"location":{"name":"Boston, MA"},"metadata":null,"id":7801047003,"updated_at":"2026-11-02T03:02:22-05:00","requisition_id":"R-102831","title":"Sr. Lead Software Engineer","company_name":"Klaviyo","first_published":"2026-10-16T14:26:35-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Title:\u0026lt;/strong\u0026gt; Sr. Lead Software Engineer\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Location:\u0026lt;/strong\u0026gt; Boston, MA\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is based in our Boston hub. We operate a hub‑first model, with regular in‑office collaboration expected.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, we believe the future of software isn’t just better productivity tools for humans—it’s intelligent systems that can run, optimize, and adapt themselves based on real-time outcome and reward signals. Having already built the infrastructure and applications that connect businesses with over 200,000 customers, billions of consumer profiles, and hundreds of billions of interaction events, we are now making foundational investments in Marketing AI and Service AI to power next-generation agentic capabilities across our entire ecosystem.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Klaviyo Orchestrate pillar drives the core platform experience, providing the high-throughput capabilities our customers use daily to manage and execute complex marketing workflows. This team balances strict Tier-1 availability and low-latency scalability requirements with rapid agility across the Klaviyo ecosystem. Internally, we have fully embraced AI-native engineering methodologies and are dedicated to putting sophisticated AI-native capabilities directly into the hands of our builder-customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are building a best-in-class, flexible orchestration platform designed to handle massive scale while continuously advancing reliability and performance to meet the expanding needs of our global customer base.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architect and scale Klaviyo’s Core Orchestration platform, supporting high-traffic, low-latency services with extreme reliability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive the technical vision for integrating AI-driven agentic workflows and automated decision-making into core customer interactions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the adoption of AI-native software development practices, continually improving engineering productivity and delivery speed across the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design foundational frameworks and services adopted across engineering teams, championing high technical standards through design reviews and mentorship.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with product management, data science, design, and executive leaders to shape strategic roadmaps and long-term platform architecture.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experienced Backend Leader: \u0026lt;/strong\u0026gt;8+ years of professional software engineering experience centered on distributed systems, microservices architecture, and high-availability backend platform ownership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI \u0026amp;amp; Agentic Systems Practitioner: \u0026lt;/strong\u0026gt;Hands-on experience shipping production LLM workflows, retrieval-augmented generation (RAG) pipelines, or agentic frameworks with a solid understanding of evals, prompt architecture, and fine-tuning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Distributed Systems Specialist: \u0026lt;/strong\u0026gt;Proven track record of architecting event-driven architectures, asynchronous processing pipelines, and message queues (e.g., Kafka, Celery, SQS, Redis) for heavy throughput workloads.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Python \u0026amp;amp; Tooling Mastery: \u0026lt;/strong\u0026gt;Deep proficiency in Python and modern frameworks (FastAPI, Django) alongside experience with data processing platforms and object-relational mapping tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cloud Infrastructure Native: \u0026lt;/strong\u0026gt;Strong expertise with AWS, Kubernetes, CI/CD automation, and modern observability suites, integrating cloud architecture seamlessly into system design.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Quality \u0026amp;amp; Evals Focused: \u0026lt;/strong\u0026gt;Experience establishing automated evaluation frameworks for AI models, balancing latency, accuracy, cost, and safety in production environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Influencer: \u0026lt;/strong\u0026gt;A technical leader who elevates team performance through architectural direction, collaborative problem-solving, and clear communication across engineering and business domains.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborative and customer‑first.\u0026lt;/strong\u0026gt; You’re comfortable collaborating directly with PMs, ML engineers, and customers; you can translate between customer needs, product goals, and technical constraints, and you care deeply about the customer experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI-First Engineer: \u0026lt;/strong\u0026gt;Active use of AI coding tools and modern agentic development workflows in daily work to accelerate innovation and shorten feedback cycles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer-Centric Mindset: \u0026lt;/strong\u0026gt;Driven by user outcomes, with a knack for translating complex customer needs into resilient software architecture.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Nice to Haves\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience designing or integrating shared AI/ML platforms consumed by multiple internal engineering teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Domain expertise in MarTech, e-commerce platforms, personalization engines, or real-time event streaming.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$216,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$324,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8044445003?gh_jid=8044445003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5907716003,"location":{"name":"Dublin, IE"},"metadata":null,"id":8044445003,"updated_at":"2026-10-30T08:39:42-04:00","requisition_id":"R-103162","title":"Sr. Payroll Specialist","company_name":"Klaviyo","first_published":"2026-10-27T06:08:22-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;Senior Payroll Specialist – EMEA \u0026amp;amp; APAC\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;📍\u0026lt;strong\u0026gt;Location:\u0026lt;/strong\u0026gt; Dublin, Ireland | Hybrid (3 days per week in office)\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;About the Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for an experienced Senior Payroll Specialist to join our Global Payroll team and help deliver accurate, compliant, and efficient payroll across our growing international footprint.This role will have\u0026amp;nbsp; primary responsibility for UK \u0026amp;amp; Ireland payroll, while supporting additional EMEA and APAC countries through our global partners. Beyond day-to-day payroll delivery, we\u0026#39;re looking for someone who brings strong payroll expertise, takes ownership, proactively identifies risks, and enjoys finding better ways of working.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll work closely with our International Payroll Lead and cross-functional partners to strengthen payroll controls, standardize processes, and support automation initiatives as we continue to scale our global operations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What You’ll Do\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Payroll Operations \u0026amp;amp; Compliance\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own end-to-end payroll processing for the UK and Ireland, ensuring accurate and timely delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support payroll review and coordination across additional countries, including France, Germany, Switzerland, Singapore, and Australia, as assigned.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Review payroll inputs, calculations, variances, and final outputs to ensure accuracy and compliance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with CloudPay and local payroll providers to resolve discrepancies and manage payroll-related issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support statutory reporting, tax compliance, and month-end and year-end payroll requirements.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Controls \u0026amp;amp; Operational Excellence\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Perform payroll reconciliations, validation checks, and documented controls.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate payroll records and audit-ready documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain payroll SOPs, calendars, checklists, and country-specific process documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify payroll risks, raise concerns proactively, and recommend solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support cross-training and backup coverage to ensure business continuity.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Process Improvement \u0026amp;amp; Automation\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to simplify manual processes and improve payroll accuracy and efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support automation initiatives using Workday, CloudPay, AI, and other available tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help standardize payroll processes and controls across countries.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in system enhancements, integrations, testing, and payroll-related projects.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Partnership\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work closely with People Operations, Benefits, People Tech, Finance, and other internal partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide clear and timely communication on payroll matters, deadlines, risks, and resolutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the International Payroll Lead to support operational priorities and continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to a collaborative team environment through knowledge sharing and process improvements.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What We’re Looking For\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of progressive payroll experience, ideally within a multinational organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong hands-on UK and Ireland payroll experience is essential.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing payroll across multiple countries and working with third-party payroll providers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of payroll compliance, statutory reporting, reconciliations, and controls.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Workday and CloudPay or comparable HRIS and global payroll platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to independently manage payroll deadlines, investigate discrepancies, and resolve complex payroll issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong organizational skills with the ability to balance competing priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactive mindset with a focus on process improvements and operational efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills and the ability to collaborate effectively across teams and regions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working in a changing environment and taking ownership of assigned responsibilities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Nice to Have\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Payroll experience in France, Germany, Switzerland, Singapore, or Australia.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting payroll implementations, integrations, or transformation projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience developing payroll SOPs, controls, and standardized processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with automation, AI tools, or data analytics within payroll operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting internal or external payroll audits.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Why Join\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be part of a growing Global Payroll team supporting an expanding international business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take ownership of key international payroll operations while working alongside experienced payroll professionals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help shape how we improve and scale our global payroll processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with modern payroll technology and contribute to automation and innovation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build your expertise across multiple countries and develop your career within a collaborative global team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;€56.000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;€84.000 EUR\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005182003,"name":"Finance \u0026 Accounting","child_ids":[],"parent_id":null}],"offices":[{"id":4061644003,"name":"Dublin","location":"Dublin, County Dublin, Ireland","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8011546003?gh_jid=8011546003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5892800003,"location":{"name":"Boston, MA"},"metadata":null,"id":8011546003,"updated_at":"2026-10-30T08:38:32-04:00","requisition_id":"R-103091","title":"Sr. Product Manager, Growth (PLG)","company_name":"Klaviyo","first_published":"2026-10-13T13:38:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Senior Product Manager, Product-Led Growth (PLG)\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo\u0026#39;s Growth team is responsible for making it easier for businesses to discover, adopt, and grow with Klaviyo. We build the product experiences that connect customer value to sustainable business growth, spanning onboarding, activation, self-service purchasing, subscriptions, billing, and monetization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Klaviyo continues to expand its platform and introduce new products and AI-powered capabilities, our team plays a critical role in helping customers realize value quickly, understand the full breadth of what Klaviyo offers, and seamlessly grow their investment over time.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe the best growth strategies are built into the product itself. By combining customer empathy, thoughtful design, experimentation, and data-driven decision-making, we create intuitive experiences that drive adoption, conversion, retention, and long-term customer success.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Senior Product Manager to help define and accelerate Klaviyo\u0026#39;s product-led growth strategy, with a focus on creating seamless, high-converting customer experiences across the entire product lifecycle.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role sits at the intersection of product experience, growth, and monetization. You\u0026#39;ll own key initiatives that help customers move from initial signup to activation, discover and adopt additional capabilities, and expand their relationship with Klaviyo through intuitive self-service experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This isn\u0026#39;t just about optimizing conversion funnels or running experiments. We\u0026#39;re looking for someone who understands that sustainable growth comes from delivering meaningful customer value, removing friction, and building experiences that make it easy for customers to get started, see results, and grow.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll partner closely with engineering, design, analytics, marketing, finance, and go-to-market teams to identify growth opportunities, shape product strategy, and deliver measurable business impact. You\u0026#39;ll have the opportunity to influence how Klaviyo scales its self-service business while supporting an increasingly sophisticated product portfolio and customer base.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You\u0026#39;ll Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own key product-led growth initiatives\u0026lt;/strong\u0026gt; across the customer lifecycle, including signup, onboarding, activation, conversion, retention, and expansion, with a focus on improving customer experience and driving measurable business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Optimize the self-service customer journey\u0026lt;/strong\u0026gt; by identifying and removing friction across product discovery, account setup, trial experiences, purchasing, and upgrades.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Accelerate time to value\u0026lt;/strong\u0026gt; by building intuitive onboarding and activation experiences that help customers quickly understand Klaviyo\u0026#39;s capabilities and achieve meaningful outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive conversion and monetization\u0026lt;/strong\u0026gt; through thoughtful in-product experiences that help customers understand available plans, evaluate additional capabilities, and seamlessly upgrade or expand their usage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partner on pricing, packaging, and billing experiences\u0026lt;/strong\u0026gt; to ensure customers can easily understand, purchase, and manage their subscriptions as their businesses grow.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build a culture of experimentation\u0026lt;/strong\u0026gt; by developing hypotheses, designing and evaluating experiments, and translating insights into product improvements that drive sustainable growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Define and measure success\u0026lt;/strong\u0026gt; through clear growth metrics, including activation, trial-to-paid conversion, feature adoption, retention, expansion, and revenue impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Leverage customer insights and behavioral data\u0026lt;/strong\u0026gt; to identify opportunities, understand points of friction, and prioritize initiatives with the greatest potential customer and business impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborate across product and go-to-market teams\u0026lt;/strong\u0026gt; to connect self-service and sales-assisted growth motions, creating consistent experiences for customers across different segments and stages of maturity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Develop and execute a product roadmap\u0026lt;/strong\u0026gt; that balances near-term growth opportunities with longer-term investments in scalable, customer-centric product experiences.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have 3–5+ years of product management, start-up. consulting, or investment banking experience and have a desire to create and drive growth strategies across the customer lifecycle, including signup, onboarding, activation, conversion, retention, and expansion.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong product and UX instincts, with a demonstrated ability to simplify complex customer journeys and build intuitive, high-quality experiences that drive adoption and engagement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You understand the fundamentals of product-led growth and have experience improving meaningful business metrics through product improvements rather than relying solely on marketing or acquisition strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re highly analytical and comfortable defining success metrics, interpreting behavioral data, identifying opportunities, and using experimentation to inform product decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a strong customer-first mindset and regularly leverage research, feedback, and product usage insights to understand customer needs and inform your roadmap.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You understand how product experience and monetization intersect, including the tradeoffs between reducing friction, delivering customer value, and driving revenue growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve worked closely with engineering and design teams to ship impactful products, balancing speed, quality, and long-term scalability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re comfortable operating in ambiguity, can identify opportunities without a predefined playbook, and bring a strong bias for action and execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You can influence cross-functional stakeholders, communicate a clear product vision, and align teams around measurable outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You think like a builder, with the curiosity, creativity, and ownership mindset to challenge assumptions, experiment with new approaches, and continuously improve the customer experience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience owning PLG initiatives at a high-growth B2B SaaS company with both self-service and sales-assisted customer journeys.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with subscription monetization, pricing and packaging, billing, checkout, or self-service upgrade experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with growth experimentation, funnel analytics, cohort analysis, and tools used to understand customer behavior and product performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building onboarding, activation, or expansion experiences for complex, multi-product SaaS platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in martech, ecommerce, CRM, or other data-driven SaaS products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leveraging AI-powered tools and emerging technologies to accelerate product development, experimentation, or customer value delivery.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Why This Role Matters\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Product-led growth is central to how Klaviyo scales its business and delivers value to customers. As our platform becomes more powerful and our product portfolio expands, the opportunity to simplify how customers discover, adopt, and grow with Klaviyo has never been greater.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll directly influence some of the most important moments in the customer journey, from the first experience with Klaviyo to the decision to invest more deeply in the platform. Your work will help shape how we acquire, activate, convert, and retain customers while building a more seamless, scalable, and customer-centric growth engine.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is an opportunity to own highly visible initiatives, work across multiple product areas, and make a measurable impact on both customer success and Klaviyo\u0026#39;s long-term growth.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$136,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$204,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4007869003,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/8035456003?gh_jid=8035456003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5903956003,"location":{"name":"Dublin, IE"},"metadata":null,"id":8035456003,"updated_at":"2026-10-30T08:38:58-04:00","requisition_id":"R-103122","title":"Sr Solution Engineer (Commercial) - German Speaking","company_name":"Klaviyo","first_published":"2026-10-16T11:56:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Senior Pre-Sales Solutions Engineer\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Commercial | EMEA | German Speaking\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo brings to our workplace every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you\u0026#39;re a close but not exact match with the description, we hope you\u0026#39;ll still consider applying.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;Solutions Engineers at Klaviyo are technical sellers at the heart of our revenue motion. We don\u0026#39;t just demo software. We work as trusted advisors, helping fast-growing commercial businesses understand how Klaviyo can solve their real challenges, and then we prove it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Senior Pre-Sales Solutions Engineer to join our EMEA Commercial team, covering the Entrepreneur and SMB segment. This is a role for someone who can move quickly through a sales cycle, run sharp discovery, design practical solutions, and deliver demos that actually land. You\u0026#39;ll be comfortable talking to both developers and marketers, and you know how to adapt on the fly.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll work closely with Account Executives across the German-speaking market and wider EMEA region, owning the technical side of deals from first call through to close. You bring structure and momentum to the sales cycle without slowing it down.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;What We Do as Solutions Engineers\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re technical sellers who drive revenue by winning Commercial deals. Our job is to own the technical win. That means building champions, demonstrating clear value, and making sure prospects choose Klaviyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We work directly with customers to architect solutions that integrate into their existing tech stacks, taking a consultative approach that builds confidence and secures buy-in from technical and business stakeholders alike.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our team builds beyond the day-to-day too. Recent projects include AI-powered demo data generators, a Chrome extension for troubleshooting API calls, web SDK injectors, and templatised mobile apps to showcase our SDK capabilities. If you\u0026#39;re someone who builds things to solve problems, you\u0026#39;ll fit right in.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;How You\u0026#39;ll Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Own the Technical Win\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Account Executives to lead the technical side of Commercial opportunities from qualification through to close.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run focused technical discovery to understand a prospect\u0026#39;s goals, current stack, data flows, and constraints.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design solution architectures that make the most of Klaviyo\u0026#39;s platform, APIs, and integrations to meet customer needs and best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver tailored demos and presentations to both business and technical audiences, clearly connecting capabilities to real customer outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Scope and lead proofs of concept where needed, defining success criteria and keeping things on track.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Handle objections confidently, navigate competitive situations, and bring clear strategic thinking to deal with conversations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Be a Trusted Advisor\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Act as a go-to resource for prospects on topics like data strategy, integrations, implementation approach, and long-term scalability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring subject matter expertise across marketing technology, eCommerce, CDPs, and customer data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Product, Engineering, and Support on RFPs, security reviews, and deeper technical evaluations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay close to the competitive landscape and bring that intelligence into deals in a way that\u0026#39;s useful, not just informational.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Build and Contribute\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Contribute to repeatable assets like demo narratives, reference architectures, playbooks, and templates that help the broader team move faster.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI tools and automation to scale your own impact and improve how you work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide clear feedback loops to Product and GTM teams on feature gaps, market trends, and what SMB customers are actually asking for.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support partner and channel teams where relevant, helping them position and implement Klaviyo effectively for commercial customers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Required\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Fluent in German and English, written and spoken.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience in a pre-sales, solutions engineering, or solutions architecture role at a B2B SaaS company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of web technologies, APIs, and data integrations including REST APIs, webhooks, and ecommerce or marketing platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable engaging with both technical stakeholders (developers, architects) and business stakeholders (marketing, operations, leadership).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong customer-facing communication skills, with the ability to make complex concepts feel simple and relevant.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to run live product demos and adjust in real time based on the conversation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with commercial customers, with an appreciation for their pace, constraints, and how to design practical solutions that fit.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A bias toward action and solid problem-solving instincts in fast-moving sales cycles.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with JavaScript, Python, or SQL for light technical validation, data exploration, or integration work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in marketing technology, CDPs, or customer engagement platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with AI-assisted development tools (e.g. Claude Code, Cursor) and how to use them to move faster.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with ecommerce technology stacks such as Shopify, Magento, or custom storefronts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with partners or consultancies that serve SMB customers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What Sets You Apart\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve used AI to genuinely scale your effectiveness, whether that\u0026#39;s through automation, research, demo prep, or light development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You roll up your sleeves and become the expert on whatever you need to know.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You bring competitive intelligence into deals without it feeling like a script.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You contribute to the team through the assets, playbooks, and feedback you leave behind.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You thrive in a fast-moving environment and don\u0026#39;t need everything mapped out to get started.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;How We\u0026#39;ll Measure Success\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Technical win rate and contribution to overall win rate in the Commercial segment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quality and consistency of solution designs and handoffs to implementation and Customer Success teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Impact on repeatable assets, team enablement, and process improvements for the broader go-to-market team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Feedback quality delivered back to Product and GTM on segment-specific needs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we\u0026#39;re developing to nurture personalised experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators — ambitious and collaborative teammates who stay focused on our north star: delighting our customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;€80.000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;€120.000 EUR\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4061644003,"name":"Dublin","location":"Dublin, County Dublin, Ireland","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7861870003?gh_jid=7861870003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5794267003,"location":{"name":"Boston, MA"},"metadata":null,"id":7861870003,"updated_at":"2026-11-02T03:02:21-05:00","requisition_id":"R-102821","title":"Sr. Staff Engineer, Applied AI (Customer Agent)","company_name":"Klaviyo","first_published":"2026-08-12T21:20:20-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;Senior Staff Engineer, Applied AI (Customer Agent)\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Our Engineering team builds the AI systems that power how brands run their businesses on Klaviyo. We move fast, ship in production, and hold a high bar for what \u0026quot;AI-native\u0026quot; actually means: systems that make real judgment calls, not demos.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Customer Agent team is one of the newest and most ambitious groups in that org, based in Boston and working in-office: we\u0026#39;re building a conversational AI system that lets brands serve their own customers at a scale no human support team could match. We\u0026#39;re still small enough that a single senior engineer can shape how the whole platform evolves. We\u0026#39;re past the demo stage: the team ships changes against live customer traffic, measures quality with real evaluation frameworks, and treats reliability as a product feature, not an afterthought.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As Senior Staff Engineer, you\u0026#39;ll set technical and product direction for Customer Agent end to end, building a 0-to-1 agentic product with the speed and ownership of a startup, backed by the scale and resources of one of the most innovative tech companies on the East Coast, while staying hands-on with the hardest problems yourself. This is a principal-caliber individual contributor role: we\u0026#39;re looking for an engineer who has personally architected, built, scaled, and supported a production agentic system through everything that comes after the demo, and who acts as a force multiplier across the org through the strength of their technical judgment.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You\u0026#39;ll Make an Impact:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Set the technical and product direction for Customer Agent\u0026#39;s core platform, from architecture through production.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take on the platform\u0026#39;s hardest technical problems personally: orchestration, evaluation, guardrails, memory \u0026amp;amp; context, self-healing/improving and failure handling for non-deterministic systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write and ship code, review designs, and make the calls other engineers can\u0026#39;t make alone.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build architecture and frameworks that other engineers and teams adopt, and mentor through design reviews rather than direct management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with product, design, data science, and go-to-market leaders to shape the roadmap, not just execute against it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate emerging AI technologies and bring the ones worth betting on into production.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What We\u0026#39;re Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve architected, built, scaled, and supported a production agentic system end to end, not just prototyped one: real orchestration, evals, guardrails, and non-deterministic failure handling. You\u0026#39;ve owned it through launch, scale, incidents, and the years of operational reality after the demo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve learned the hard lessons that only come from running agents in production: securing them against misuse and abuse, and the operational scar tissue of keeping a non-deterministic system reliable as usage grows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve set technical and product direction for an entire product area before, not just your own component, and you can point to something you designed and championed that shipped and that other teams built on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve stayed hands-on through all of it: still writing code, reviewing your own architecture decisions, and debugging production issues yourself, not delegating the hardest problems away.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your past architecture and frameworks got reused by other teams, and you\u0026#39;ve unblocked multiple teams at once, not just your own.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You communicate complex technical trade-offs clearly across engineering, product, and executive audiences, and you can turn an undefined problem into a plan others rally behind.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Nice to Haves:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience running a multi-tenant agent platform at production scale, where external customers configure their own agent behavior on shared infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building 0-to-1 products or working in startup environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record with production evaluation systems, AI observability, or human-in-the-loop workflows for LLM-powered products.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Boston, MA – In-Office Role\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;-\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$216,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$324,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7861843003?gh_jid=7861843003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5784072003,"location":{"name":"Boston, MA"},"metadata":null,"id":7861843003,"updated_at":"2026-11-02T03:02:19-05:00","requisition_id":"R-102770","title":"Sr. Staff Engineer, Applied AI (Customer Agent)","company_name":"Klaviyo","first_published":"2026-08-12T21:19:02-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;Senior Staff Engineer, Applied AI (Customer Agent)\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Our Engineering team builds the AI systems that power how brands run their businesses on Klaviyo. We move fast, ship in production, and hold a high bar for what \u0026quot;AI-native\u0026quot; actually means: systems that make real judgment calls, not demos.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Customer Agent team is one of the newest and most ambitious groups in that org, based in Boston and working in-office: we\u0026#39;re building a conversational AI system that lets brands serve their own customers at a scale no human support team could match. We\u0026#39;re still small enough that a single senior engineer can shape how the whole platform evolves. We\u0026#39;re past the demo stage: the team ships changes against live customer traffic, measures quality with real evaluation frameworks, and treats reliability as a product feature, not an afterthought.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As Senior Staff Engineer, you\u0026#39;ll set technical and product direction for Customer Agent end to end, building a 0-to-1 agentic product with the speed and ownership of a startup, backed by the scale and resources of one of the most innovative tech companies on the East Coast, while staying hands-on with the hardest problems yourself. This is a principal-caliber individual contributor role: we\u0026#39;re looking for an engineer who has personally architected, built, scaled, and supported a production agentic system through everything that comes after the demo, and who acts as a force multiplier across the org through the strength of their technical judgment.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You\u0026#39;ll Make an Impact:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Set the technical and product direction for Customer Agent\u0026#39;s core platform, from architecture through production.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take on the platform\u0026#39;s hardest technical problems personally: orchestration, evaluation, guardrails, memory \u0026amp;amp; context, self-healing/improving and failure handling for non-deterministic systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write and ship code, review designs, and make the calls other engineers can\u0026#39;t make alone.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build architecture and frameworks that other engineers and teams adopt, and mentor through design reviews rather than direct management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with product, design, data science, and go-to-market leaders to shape the roadmap, not just execute against it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate emerging AI technologies and bring the ones worth betting on into production.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What We\u0026#39;re Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve architected, built, scaled, and supported a production agentic system end to end, not just prototyped one: real orchestration, evals, guardrails, and non-deterministic failure handling. You\u0026#39;ve owned it through launch, scale, incidents, and the years of operational reality after the demo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve learned the hard lessons that only come from running agents in production: securing them against misuse and abuse, and the operational scar tissue of keeping a non-deterministic system reliable as usage grows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve set technical and product direction for an entire product area before, not just your own component, and you can point to something you designed and championed that shipped and that other teams built on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve stayed hands-on through all of it: still writing code, reviewing your own architecture decisions, and debugging production issues yourself, not delegating the hardest problems away.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your past architecture and frameworks got reused by other teams, and you\u0026#39;ve unblocked multiple teams at once, not just your own.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You communicate complex technical trade-offs clearly across engineering, product, and executive audiences, and you can turn an undefined problem into a plan others rally behind.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Nice to Haves:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience running a multi-tenant agent platform at production scale, where external customers configure their own agent behavior on shared infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building 0-to-1 products or working in startup environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record with production evaluation systems, AI observability, or human-in-the-loop workflows for LLM-powered products.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Boston, MA – In-Office Role\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;-\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$216,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$324,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7993282003?gh_jid=7993282003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5794269003,"location":{"name":"Boston, MA"},"metadata":null,"id":7993282003,"updated_at":"2026-10-30T08:35:36-04:00","requisition_id":"R-102823","title":"Staff Engineer, Applied AI (Customer Agent)","company_name":"Klaviyo","first_published":"2026-09-11T17:49:30-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Staff Engineer, Applied AI (Customer Agent)\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Our Engineering team builds the AI systems that power how brands run their businesses on Klaviyo. We move fast, ship in production, and hold a high bar for what \u0026quot;AI-native\u0026quot; actually means: systems that make real judgment calls, not demos.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Customer Agent team is one of the newest and most ambitious groups in that org, based in Boston and working in-office: we\u0026#39;re building a conversational AI system that lets brands serve their own customers at a scale no human support team could match. We\u0026#39;re still small enough that one engineer’s work visibly shapes how the whole platform evolves. We\u0026#39;re past the demo stage: the team ships changes against live customer traffic, measures quality with real evaluation frameworks, and treats reliability as a product feature, not an afterthought.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Staff Engineer, you\u0026#39;ll set the technical and product direction for a core area of Customer Agent end to end, building a 0-to-1 agentic product with the speed and ownership of a startup, backed by the scale and resources of one of the most innovative tech companies on the East Coast, while staying hands-on with the hardest problems yourself. This is a lead-level role, with a wide footprint across our agentic product - from orchestration to governance - that grows based on where the product is when you join. We\u0026#39;re looking for an engineer who owns complex, ambiguous problems, who has built, scaled, and supported a production agentic system through everything that comes after the demo, and who up-levels the people, process, and technology around them.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You\u0026#39;ll Make an Impact:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Set the technical and product direction for a core area of Customer Agent, from architecture through production, and contribute to the direction of the platform overall.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take on the hardest technical problems in your area: orchestration, evaluation, guardrails, memory \u0026amp;amp; context, failure handling for non-deterministic systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write and ship code, review designs, and make the hard calls in your area when there’s no obvious right answer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define patterns that other engineers adopt, and mentor through design reviews rather than direct management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with product, design, data science, and go-to-market leaders to shape what gets built, not just how it’s built.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate emerging AI technologies and bring the ones worth betting on into production.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What We\u0026#39;re Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve built, scaled, and supported production agentic systems, not just prototyped them: real orchestration, evals, guardrails, and non-deterministic failure handling. You\u0026#39;ve owned your part of one through launch, incidents, and the operational reality after the demo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve learned the hard lessons that only come from running agents in production: securing them against misuse and abuse, and the operational scar tissue of keeping a non-deterministic system reliable as usage grows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve owned technical and product direction for a significant area before, not just your own component, and you can point to something you designed and championed that shipped and that other engineers built on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re hands-on: writing code, reviewing your own and others’ architecture decisions, and debugging production issues yourself, not delegating the hardest problems away.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your patterns and designs are reused by other engineers, and you\u0026#39;ve unblocked many others’ projects, not just your own.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You communicate complex technical trade-offs clearly across engineering and product audiences, and you can turn an undefined problem into a plan others rally behind.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Nice to Haves:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience working on a multi-tenant agent platform at production scale, where external customers configure their own agent behavior on shared infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building 0-to-1 products or working in startup environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record with production evaluation systems, AI observability, or human-in-the-loop workflows for LLM-powered products.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Boston, MA - In-Office Role\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$176,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$264,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null}],"meta":{"total":156}}