{"jobs":[{"absolute_url":"https://www.klaviyo.com/careers/jobs/7776856003?gh_jid=7776856003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5782803003,"location":{"name":"Dublin, IE"},"metadata":null,"id":7776856003,"updated_at":"2026-07-27T12:04:57-04:00","requisition_id":"R-102748","title":"Account Executive Commercial, Italian Speaker","company_name":"Klaviyo","first_published":"2026-06-19T09:05:32-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Account Executives at Klaviyo are given a tremendous opportunity to have a huge impact on Klaviyo’s prospects, on Klaviyo’s trajectory and as a result, on themselves. At Klaviyo, AEs pride themselves on being product experts who focus on closing deals the right way with the right customers whom they set up for success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;AEs at Klaviyo run the entire sales cycle from qualification to demo, driving the buying process to close with minimal air support, all while managing dozens of prospects at once. The best AEs are able to close over 70% of their opportunities, forecast their business with accuracy, and proactively manage and extract value from their territory long term.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make an Impact:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build Klaviyo’s client base across EMEA\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Actively manage your pipeline and develop a strategy for long-term sustained success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the success of your peers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exhibit Klaviyo’s values of accountability and effort\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide guidance and support to new Account Executives\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expand your skillset by participating in adjacent tasks over time\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum 1 years\u0026#39; experience carrying net-new revenue quota and consistent overachievement selling MarTech SaaS solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling to Founders/ Business Owners/ Marketing personas and strong knowledge of the Ecommerce/ Retailers/ Brands domain\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in a high-velocity and high-volume sales environment, often times with multiple stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced in and highly comfortable with outbounding and have creative techniques/ strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in English \u0026amp;amp; Italian (written \u0026amp;amp; verbal).\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excited, motivated, and inspired by exceeding goals\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Aren’t afraid to hear no and embrace failure as an opportunity to improve\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong growth mindset and continually seek improvement and are rigorous in your pursuit of it\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are encouraging of your team, thoughtful, engaging, and energetic\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are adept at influencing and relationship building\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;€57.500\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;€57.500 EUR\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4061644003,"name":"Dublin","location":"Dublin, County Dublin, Ireland","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7798615003?gh_jid=7798615003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5792507003,"location":{"name":"London, UK"},"metadata":null,"id":7798615003,"updated_at":"2026-07-27T12:04:57-04:00","requisition_id":"R-102811","title":"Account Executive, Commercial - Northern Europe","company_name":"Klaviyo","first_published":"2026-07-15T11:32:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Account Executives at Klaviyo are given a tremendous opportunity to have a huge impact on Klaviyo’s prospects, on Klaviyo’s trajectory and as a result, on themselves. At Klaviyo, AEs pride themselves on being product experts who focus on closing deals the right way with the right customers whom they set up for success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;AEs at Klaviyo run the entire sales cycle from qualification to demo, driving the buying process to close with minimal air support, all while managing dozens of prospects at once. The best AEs are able to close over 70% of their opportunities, forecast their business with accuracy, and proactively manage and extract value from their territory long term.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make an Impact:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build Klaviyo’s client base across EMEA\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Actively manage your pipeline and develop a strategy for long-term sustained success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the success of your peers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exhibit Klaviyo’s values of accountability and effort\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide guidance and support to new Account Executives\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expand your skillset by participating in adjacent tasks over time\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum 1 years\u0026#39; experience carrying net-new revenue quota and consistent overachievement selling MarTech SaaS solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling to Founders/ Business Owners/ Marketing personas and strong knowledge of the Ecommerce/ Retailers/ Brands domain\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in a high-velocity and high-volume sales environment, often times with multiple stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced in and highly comfortable with outbounding and have creative techniques/ strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in English (written \u0026amp;amp; verbal).\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excited, motivated, and inspired by exceeding goals\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Aren’t afraid to hear no and embrace failure as an opportunity to improve\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong growth mindset and continually seek improvement and are rigorous in your pursuit of it\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are encouraging of your team, thoughtful, engaging, and energetic\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are adept at influencing and relationship building\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;£65,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;£65,000 GBP\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002750003,"name":"London","location":"London, England, United Kingdom","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7776857003?gh_jid=7776857003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5782804003,"location":{"name":"Dublin, IE"},"metadata":null,"id":7776857003,"updated_at":"2026-07-27T12:04:57-04:00","requisition_id":"R-102749","title":"Account Executive Commercial, Spanish Speaker","company_name":"Klaviyo","first_published":"2026-06-18T04:27:57-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Account Executives at Klaviyo are given a tremendous opportunity to have a huge impact on Klaviyo’s prospects, on Klaviyo’s trajectory and as a result, on themselves. At Klaviyo, AEs pride themselves on being product experts who focus on closing deals the right way with the right customers whom they set up for success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;AEs at Klaviyo run the entire sales cycle from qualification to demo, driving the buying process to close with minimal air support, all while managing dozens of prospects at once. The best AEs are able to close over 70% of their opportunities, forecast their business with accuracy, and proactively manage and extract value from their territory long term.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make an Impact:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build Klaviyo’s client base across EMEA\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Actively manage your pipeline and develop a strategy for long-term sustained success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the success of your peers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exhibit Klaviyo’s values of accountability and effort\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide guidance and support to new Account Executives\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expand your skillset by participating in adjacent tasks over time\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum 1 years\u0026#39; experience carrying net-new revenue quota and consistent overachievement selling MarTech SaaS solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling to Founders/ Business Owners/ Marketing personas and strong knowledge of the Ecommerce/ Retailers/ Brands domain\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in a high-velocity and high-volume sales environment, often times with multiple stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced in and highly comfortable with outbounding and have creative techniques/ strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in English \u0026amp;amp; Spanish (written \u0026amp;amp; verbal).\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excited, motivated, and inspired by exceeding goals\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Aren’t afraid to hear no and embrace failure as an opportunity to improve\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong growth mindset and continually seek improvement and are rigorous in your pursuit of it\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are encouraging of your team, thoughtful, engaging, and energetic\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are adept at influencing and relationship building\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;€57.500\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;€57.500 EUR\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4061644003,"name":"Dublin","location":"Dublin, County Dublin, Ireland","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7588382003?gh_jid=7588382003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5675192003,"location":{"name":"Boston, MA"},"metadata":null,"id":7588382003,"updated_at":"2026-07-20T03:01:52-04:00","requisition_id":"R-101695","title":" Account Executive, Large Enterprise ","company_name":"Klaviyo","first_published":"2026-01-23T11:15:44-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;Role Overview\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Large Enterprise Account Executive is a strategic, high-growth role designed for proven closers ready to own the Large Enterprise segment. You will own a portfolio of high-potential accounts and untapped non-retail verticals, with the full support of Klaviyo\u0026#39;s Large Enterprise organization behind you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a unique role: you will close your own deals across emerging verticals and higher-velocity Large Enterprise accounts, while bringing the drive and instincts of a proven closer to the sophisticated multi-threading, executive alignment, and strategic deal-making that defines the segment. You will act as a key partner to the Large Enterprise (LENT) team, collaborating on complex opportunities and sharpening the enterprise instincts that define the most successful sellers in the industry.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Key Responsibilities\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Territory Ownership:\u0026lt;/strong\u0026gt; Develop and execute a \u0026quot;land and expand\u0026quot; strategy for Velocity accounts and high-potential non-retail organizations. You will be the primary driver of new business within this strategic whitespace.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborative Selling:\u0026lt;/strong\u0026gt; Partner with Large Enterprise (LENT) AEs on complex, high-value opportunities. You will have the ability to request LENT support for larger deals in exchange for an agreed-upon split, providing you with a front-row seat to enterprise deal mechanics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enterprise Pipeline Acceleration:\u0026lt;/strong\u0026gt; Take ownership of pre-qualified, high-potential opportunities that come with enterprise deal context already established — including stakeholder mapping, business objectives, and organizational dynamics. You inherit a running start and a built-in collaborative rep on the other side of every co-sell, turning each deal into both a revenue opportunity and a demonstration of enterprise sales excellence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Vertical-Specific Prospecting:\u0026lt;/strong\u0026gt; Conduct personalized, multi-threaded outreach into non-retail verticals, tailoring our value proposition to specific industry pain points and digital transformation goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;ROI-Driven Discovery:\u0026lt;/strong\u0026gt; Lead deep-dive discovery sessions to move beyond features. You will build ROI-backed business cases and bespoke demos that speak directly to the KPIs of C-suite stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Pipeline Rigor \u0026amp;amp; Forecasting:\u0026lt;/strong\u0026gt; Maintain impeccable Salesforce hygiene. You are expected to manage a diverse pipeline with clear stages, \u0026quot;why/why not\u0026quot; documentation, and accurate forecasting that provides clear visibility to Sales Ops.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Leadership:\u0026lt;/strong\u0026gt; Act as the \u0026quot;quarterback\u0026quot; for your deals, coordinating BDRs, Solutions Architects, and Marketing teams to ensure a unified and professional sales motion.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Qualifications\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven Track Record:\u0026lt;/strong\u0026gt; 3-6 years of experience as a closing Account Executive in a SaaS or high-growth tech environment, with a strong performance record at the Large Enterprise level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication Mastery:\u0026lt;/strong\u0026gt; Exceptional ability to present to large groups, with the \u0026quot;tonal intelligence\u0026quot; to pivot between technical users and executive buyers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Consultative Hunter:\u0026lt;/strong\u0026gt; Strong discovery skills with the ability to translate complex business objectives into tangible, ROI-justified use cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enterprise Expertise:\u0026lt;/strong\u0026gt; A proactive approach to multi-threading and a demonstrated track record navigating complex buying committees (IT, Finance, Marketing, and Procurement).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tools \u0026amp;amp; Hygiene:\u0026lt;/strong\u0026gt; Proficiency in Salesforce, Outreach, LinkedIn Sales Navigator, and Gong. We value data-driven sellers who treat their CRM as a strategic asset.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytical Mindset:\u0026lt;/strong\u0026gt; Comfortable interpreting funnel signals and applying core business metrics (ROI, TCO, etc.) to build a compelling case for the platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Growth Mindset:\u0026lt;/strong\u0026gt; An active desire to learn, an openness to coaching, and a collaborative spirit.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-CR1\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$128,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$192,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7519959003?gh_jid=7519959003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5675192003,"location":{"name":"Boston, MA"},"metadata":null,"id":7519959003,"updated_at":"2026-07-20T03:01:52-04:00","requisition_id":"R-101695","title":" Account Executive, Large Enterprise ","company_name":"Klaviyo","first_published":"2025-11-13T14:45:42-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;Role Overview\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Large Enterprise Account Executive is a strategic, high-growth role designed for proven closers ready to own the Large Enterprise segment. You will own a portfolio of high-potential accounts and untapped non-retail verticals, with the full support of Klaviyo\u0026#39;s Large Enterprise organization behind you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a unique role: you will close your own deals across emerging verticals and higher-velocity Large Enterprise accounts, while bringing the drive and instincts of a proven closer to the sophisticated multi-threading, executive alignment, and strategic deal-making that defines the segment. You will act as a key partner to the Large Enterprise (LENT) team, collaborating on complex opportunities and sharpening the enterprise instincts that define the most successful sellers in the industry.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Key Responsibilities\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Territory Ownership:\u0026lt;/strong\u0026gt; Develop and execute a \u0026quot;land and expand\u0026quot; strategy for Velocity accounts and high-potential non-retail organizations. You will be the primary driver of new business within this strategic whitespace.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborative Selling:\u0026lt;/strong\u0026gt; Partner with Large Enterprise (LENT) AEs on complex, high-value opportunities. You will have the ability to request LENT support for larger deals in exchange for an agreed-upon split, providing you with a front-row seat to enterprise deal mechanics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enterprise Pipeline Acceleration:\u0026lt;/strong\u0026gt; Take ownership of pre-qualified, high-potential opportunities that come with enterprise deal context already established — including stakeholder mapping, business objectives, and organizational dynamics. You inherit a running start and a built-in collaborative rep on the other side of every co-sell, turning each deal into both a revenue opportunity and a demonstration of enterprise sales excellence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Vertical-Specific Prospecting:\u0026lt;/strong\u0026gt; Conduct personalized, multi-threaded outreach into non-retail verticals, tailoring our value proposition to specific industry pain points and digital transformation goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;ROI-Driven Discovery:\u0026lt;/strong\u0026gt; Lead deep-dive discovery sessions to move beyond features. You will build ROI-backed business cases and bespoke demos that speak directly to the KPIs of C-suite stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Pipeline Rigor \u0026amp;amp; Forecasting:\u0026lt;/strong\u0026gt; Maintain impeccable Salesforce hygiene. You are expected to manage a diverse pipeline with clear stages, \u0026quot;why/why not\u0026quot; documentation, and accurate forecasting that provides clear visibility to Sales Ops.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Leadership:\u0026lt;/strong\u0026gt; Act as the \u0026quot;quarterback\u0026quot; for your deals, coordinating BDRs, Solutions Architects, and Marketing teams to ensure a unified and professional sales motion.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Qualifications\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven Track Record:\u0026lt;/strong\u0026gt; 3-6 years of experience as a closing Account Executive in a SaaS or high-growth tech environment, with a strong performance record at the Large Enterprise level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication Mastery:\u0026lt;/strong\u0026gt; Exceptional ability to present to large groups, with the \u0026quot;tonal intelligence\u0026quot; to pivot between technical users and executive buyers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Consultative Hunter:\u0026lt;/strong\u0026gt; Strong discovery skills with the ability to translate complex business objectives into tangible, ROI-justified use cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enterprise Expertise:\u0026lt;/strong\u0026gt; A proactive approach to multi-threading and a demonstrated track record navigating complex buying committees (IT, Finance, Marketing, and Procurement).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tools \u0026amp;amp; Hygiene:\u0026lt;/strong\u0026gt; Proficiency in Salesforce, Outreach, LinkedIn Sales Navigator, and Gong. We value data-driven sellers who treat their CRM as a strategic asset.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytical Mindset:\u0026lt;/strong\u0026gt; Comfortable interpreting funnel signals and applying core business metrics (ROI, TCO, etc.) to build a compelling case for the platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Growth Mindset:\u0026lt;/strong\u0026gt; An active desire to learn, an openness to coaching, and a collaborative spirit.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-CR1\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$128,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$192,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7529251003?gh_jid=7529251003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5675192003,"location":{"name":"New York, NY"},"metadata":null,"id":7529251003,"updated_at":"2026-07-20T03:01:52-04:00","requisition_id":"R-101695","title":" Account Executive, Large Enterprise ","company_name":"Klaviyo","first_published":"2025-11-14T15:18:38-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;Role Overview\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Large Enterprise Account Executive is a strategic, high-growth role designed for proven closers ready to own the Large Enterprise segment. You will own a portfolio of high-potential accounts and untapped non-retail verticals, with the full support of Klaviyo\u0026#39;s Large Enterprise organization behind you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a unique role: you will close your own deals across emerging verticals and higher-velocity Large Enterprise accounts, while bringing the drive and instincts of a proven closer to the sophisticated multi-threading, executive alignment, and strategic deal-making that defines the segment. You will act as a key partner to the Large Enterprise (LENT) team, collaborating on complex opportunities and sharpening the enterprise instincts that define the most successful sellers in the industry.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Key Responsibilities\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Territory Ownership:\u0026lt;/strong\u0026gt; Develop and execute a \u0026quot;land and expand\u0026quot; strategy for Velocity accounts and high-potential non-retail organizations. You will be the primary driver of new business within this strategic whitespace.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborative Selling:\u0026lt;/strong\u0026gt; Partner with Large Enterprise (LENT) AEs on complex, high-value opportunities. You will have the ability to request LENT support for larger deals in exchange for an agreed-upon split, providing you with a front-row seat to enterprise deal mechanics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enterprise Pipeline Acceleration:\u0026lt;/strong\u0026gt; Take ownership of pre-qualified, high-potential opportunities that come with enterprise deal context already established — including stakeholder mapping, business objectives, and organizational dynamics. You inherit a running start and a built-in collaborative rep on the other side of every co-sell, turning each deal into both a revenue opportunity and a demonstration of enterprise sales excellence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Vertical-Specific Prospecting:\u0026lt;/strong\u0026gt; Conduct personalized, multi-threaded outreach into non-retail verticals, tailoring our value proposition to specific industry pain points and digital transformation goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;ROI-Driven Discovery:\u0026lt;/strong\u0026gt; Lead deep-dive discovery sessions to move beyond features. You will build ROI-backed business cases and bespoke demos that speak directly to the KPIs of C-suite stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Pipeline Rigor \u0026amp;amp; Forecasting:\u0026lt;/strong\u0026gt; Maintain impeccable Salesforce hygiene. You are expected to manage a diverse pipeline with clear stages, \u0026quot;why/why not\u0026quot; documentation, and accurate forecasting that provides clear visibility to Sales Ops.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Leadership:\u0026lt;/strong\u0026gt; Act as the \u0026quot;quarterback\u0026quot; for your deals, coordinating BDRs, Solutions Architects, and Marketing teams to ensure a unified and professional sales motion.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Qualifications\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven Track Record:\u0026lt;/strong\u0026gt; 3-6 years of experience as a closing Account Executive in a SaaS or high-growth tech environment, with a strong performance record at the Large Enterprise level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication Mastery:\u0026lt;/strong\u0026gt; Exceptional ability to present to large groups, with the \u0026quot;tonal intelligence\u0026quot; to pivot between technical users and executive buyers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Consultative Hunter:\u0026lt;/strong\u0026gt; Strong discovery skills with the ability to translate complex business objectives into tangible, ROI-justified use cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enterprise Expertise:\u0026lt;/strong\u0026gt; A proactive approach to multi-threading and a demonstrated track record navigating complex buying committees (IT, Finance, Marketing, and Procurement).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tools \u0026amp;amp; Hygiene:\u0026lt;/strong\u0026gt; Proficiency in Salesforce, Outreach, LinkedIn Sales Navigator, and Gong. We value data-driven sellers who treat their CRM as a strategic asset.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytical Mindset:\u0026lt;/strong\u0026gt; Comfortable interpreting funnel signals and applying core business metrics (ROI, TCO, etc.) to build a compelling case for the platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Growth Mindset:\u0026lt;/strong\u0026gt; An active desire to learn, an openness to coaching, and a collaborative spirit.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-CR1\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$128,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$192,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7602220003?gh_jid=7602220003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5675192003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":7602220003,"updated_at":"2026-07-20T03:01:52-04:00","requisition_id":"R-101695","title":" Account Executive, Large Enterprise ","company_name":"Klaviyo","first_published":"2026-01-23T11:13:40-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;Role Overview\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Large Enterprise Account Executive is a strategic, high-growth role designed for proven closers ready to own the Large Enterprise segment. You will own a portfolio of high-potential accounts and untapped non-retail verticals, with the full support of Klaviyo\u0026#39;s Large Enterprise organization behind you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a unique role: you will close your own deals across emerging verticals and higher-velocity Large Enterprise accounts, while bringing the drive and instincts of a proven closer to the sophisticated multi-threading, executive alignment, and strategic deal-making that defines the segment. You will act as a key partner to the Large Enterprise (LENT) team, collaborating on complex opportunities and sharpening the enterprise instincts that define the most successful sellers in the industry.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Key Responsibilities\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Territory Ownership:\u0026lt;/strong\u0026gt; Develop and execute a \u0026quot;land and expand\u0026quot; strategy for Velocity accounts and high-potential non-retail organizations. You will be the primary driver of new business within this strategic whitespace.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborative Selling:\u0026lt;/strong\u0026gt; Partner with Large Enterprise (LENT) AEs on complex, high-value opportunities. You will have the ability to request LENT support for larger deals in exchange for an agreed-upon split, providing you with a front-row seat to enterprise deal mechanics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enterprise Pipeline Acceleration:\u0026lt;/strong\u0026gt; Take ownership of pre-qualified, high-potential opportunities that come with enterprise deal context already established — including stakeholder mapping, business objectives, and organizational dynamics. You inherit a running start and a built-in collaborative rep on the other side of every co-sell, turning each deal into both a revenue opportunity and a demonstration of enterprise sales excellence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Vertical-Specific Prospecting:\u0026lt;/strong\u0026gt; Conduct personalized, multi-threaded outreach into non-retail verticals, tailoring our value proposition to specific industry pain points and digital transformation goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;ROI-Driven Discovery:\u0026lt;/strong\u0026gt; Lead deep-dive discovery sessions to move beyond features. You will build ROI-backed business cases and bespoke demos that speak directly to the KPIs of C-suite stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Pipeline Rigor \u0026amp;amp; Forecasting:\u0026lt;/strong\u0026gt; Maintain impeccable Salesforce hygiene. You are expected to manage a diverse pipeline with clear stages, \u0026quot;why/why not\u0026quot; documentation, and accurate forecasting that provides clear visibility to Sales Ops.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Leadership:\u0026lt;/strong\u0026gt; Act as the \u0026quot;quarterback\u0026quot; for your deals, coordinating BDRs, Solutions Architects, and Marketing teams to ensure a unified and professional sales motion.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Qualifications\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven Track Record:\u0026lt;/strong\u0026gt; 3-6 years of experience as a closing Account Executive in a SaaS or high-growth tech environment, with a strong performance record at the Large Enterprise level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication Mastery:\u0026lt;/strong\u0026gt; Exceptional ability to present to large groups, with the \u0026quot;tonal intelligence\u0026quot; to pivot between technical users and executive buyers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Consultative Hunter:\u0026lt;/strong\u0026gt; Strong discovery skills with the ability to translate complex business objectives into tangible, ROI-justified use cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enterprise Expertise:\u0026lt;/strong\u0026gt; A proactive approach to multi-threading and a demonstrated track record navigating complex buying committees (IT, Finance, Marketing, and Procurement).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tools \u0026amp;amp; Hygiene:\u0026lt;/strong\u0026gt; Proficiency in Salesforce, Outreach, LinkedIn Sales Navigator, and Gong. We value data-driven sellers who treat their CRM as a strategic asset.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytical Mindset:\u0026lt;/strong\u0026gt; Comfortable interpreting funnel signals and applying core business metrics (ROI, TCO, etc.) to build a compelling case for the platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Growth Mindset:\u0026lt;/strong\u0026gt; An active desire to learn, an openness to coaching, and a collaborative spirit.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-CR1\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$128,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$192,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7602227003?gh_jid=7602227003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5675192003,"location":{"name":"San Diego, CA"},"metadata":null,"id":7602227003,"updated_at":"2026-07-20T03:01:52-04:00","requisition_id":"R-101695","title":" Account Executive, Large Enterprise ","company_name":"Klaviyo","first_published":"2026-01-23T11:15:43-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;Role Overview\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Large Enterprise Account Executive is a strategic, high-growth role designed for proven closers ready to own the Large Enterprise segment. You will own a portfolio of high-potential accounts and untapped non-retail verticals, with the full support of Klaviyo\u0026#39;s Large Enterprise organization behind you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a unique role: you will close your own deals across emerging verticals and higher-velocity Large Enterprise accounts, while bringing the drive and instincts of a proven closer to the sophisticated multi-threading, executive alignment, and strategic deal-making that defines the segment. You will act as a key partner to the Large Enterprise (LENT) team, collaborating on complex opportunities and sharpening the enterprise instincts that define the most successful sellers in the industry.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Key Responsibilities\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Territory Ownership:\u0026lt;/strong\u0026gt; Develop and execute a \u0026quot;land and expand\u0026quot; strategy for Velocity accounts and high-potential non-retail organizations. You will be the primary driver of new business within this strategic whitespace.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborative Selling:\u0026lt;/strong\u0026gt; Partner with Large Enterprise (LENT) AEs on complex, high-value opportunities. You will have the ability to request LENT support for larger deals in exchange for an agreed-upon split, providing you with a front-row seat to enterprise deal mechanics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enterprise Pipeline Acceleration:\u0026lt;/strong\u0026gt; Take ownership of pre-qualified, high-potential opportunities that come with enterprise deal context already established — including stakeholder mapping, business objectives, and organizational dynamics. You inherit a running start and a built-in collaborative rep on the other side of every co-sell, turning each deal into both a revenue opportunity and a demonstration of enterprise sales excellence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Vertical-Specific Prospecting:\u0026lt;/strong\u0026gt; Conduct personalized, multi-threaded outreach into non-retail verticals, tailoring our value proposition to specific industry pain points and digital transformation goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;ROI-Driven Discovery:\u0026lt;/strong\u0026gt; Lead deep-dive discovery sessions to move beyond features. You will build ROI-backed business cases and bespoke demos that speak directly to the KPIs of C-suite stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Pipeline Rigor \u0026amp;amp; Forecasting:\u0026lt;/strong\u0026gt; Maintain impeccable Salesforce hygiene. You are expected to manage a diverse pipeline with clear stages, \u0026quot;why/why not\u0026quot; documentation, and accurate forecasting that provides clear visibility to Sales Ops.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Leadership:\u0026lt;/strong\u0026gt; Act as the \u0026quot;quarterback\u0026quot; for your deals, coordinating BDRs, Solutions Architects, and Marketing teams to ensure a unified and professional sales motion.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Qualifications\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven Track Record:\u0026lt;/strong\u0026gt; 3-6 years of experience as a closing Account Executive in a SaaS or high-growth tech environment, with a strong performance record at the Large Enterprise level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication Mastery:\u0026lt;/strong\u0026gt; Exceptional ability to present to large groups, with the \u0026quot;tonal intelligence\u0026quot; to pivot between technical users and executive buyers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Consultative Hunter:\u0026lt;/strong\u0026gt; Strong discovery skills with the ability to translate complex business objectives into tangible, ROI-justified use cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enterprise Expertise:\u0026lt;/strong\u0026gt; A proactive approach to multi-threading and a demonstrated track record navigating complex buying committees (IT, Finance, Marketing, and Procurement).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tools \u0026amp;amp; Hygiene:\u0026lt;/strong\u0026gt; Proficiency in Salesforce, Outreach, LinkedIn Sales Navigator, and Gong. We value data-driven sellers who treat their CRM as a strategic asset.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytical Mindset:\u0026lt;/strong\u0026gt; Comfortable interpreting funnel signals and applying core business metrics (ROI, TCO, etc.) to build a compelling case for the platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Growth Mindset:\u0026lt;/strong\u0026gt; An active desire to learn, an openness to coaching, and a collaborative spirit.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-CR1\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$128,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$192,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7602221003?gh_jid=7602221003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5675192003,"location":{"name":"Denver, CO"},"metadata":null,"id":7602221003,"updated_at":"2026-07-20T03:01:52-04:00","requisition_id":"R-101695","title":" Account Executive, Large Enterprise ","company_name":"Klaviyo","first_published":"2026-01-23T11:15:43-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;Role Overview\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Large Enterprise Account Executive is a strategic, high-growth role designed for proven closers ready to own the Large Enterprise segment. You will own a portfolio of high-potential accounts and untapped non-retail verticals, with the full support of Klaviyo\u0026#39;s Large Enterprise organization behind you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a unique role: you will close your own deals across emerging verticals and higher-velocity Large Enterprise accounts, while bringing the drive and instincts of a proven closer to the sophisticated multi-threading, executive alignment, and strategic deal-making that defines the segment. You will act as a key partner to the Large Enterprise (LENT) team, collaborating on complex opportunities and sharpening the enterprise instincts that define the most successful sellers in the industry.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Key Responsibilities\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Territory Ownership:\u0026lt;/strong\u0026gt; Develop and execute a \u0026quot;land and expand\u0026quot; strategy for Velocity accounts and high-potential non-retail organizations. You will be the primary driver of new business within this strategic whitespace.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborative Selling:\u0026lt;/strong\u0026gt; Partner with Large Enterprise (LENT) AEs on complex, high-value opportunities. You will have the ability to request LENT support for larger deals in exchange for an agreed-upon split, providing you with a front-row seat to enterprise deal mechanics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enterprise Pipeline Acceleration:\u0026lt;/strong\u0026gt; Take ownership of pre-qualified, high-potential opportunities that come with enterprise deal context already established — including stakeholder mapping, business objectives, and organizational dynamics. You inherit a running start and a built-in collaborative rep on the other side of every co-sell, turning each deal into both a revenue opportunity and a demonstration of enterprise sales excellence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Vertical-Specific Prospecting:\u0026lt;/strong\u0026gt; Conduct personalized, multi-threaded outreach into non-retail verticals, tailoring our value proposition to specific industry pain points and digital transformation goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;ROI-Driven Discovery:\u0026lt;/strong\u0026gt; Lead deep-dive discovery sessions to move beyond features. You will build ROI-backed business cases and bespoke demos that speak directly to the KPIs of C-suite stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Pipeline Rigor \u0026amp;amp; Forecasting:\u0026lt;/strong\u0026gt; Maintain impeccable Salesforce hygiene. You are expected to manage a diverse pipeline with clear stages, \u0026quot;why/why not\u0026quot; documentation, and accurate forecasting that provides clear visibility to Sales Ops.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Leadership:\u0026lt;/strong\u0026gt; Act as the \u0026quot;quarterback\u0026quot; for your deals, coordinating BDRs, Solutions Architects, and Marketing teams to ensure a unified and professional sales motion.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Qualifications\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven Track Record:\u0026lt;/strong\u0026gt; 3-6 years of experience as a closing Account Executive in a SaaS or high-growth tech environment, with a strong performance record at the Large Enterprise level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication Mastery:\u0026lt;/strong\u0026gt; Exceptional ability to present to large groups, with the \u0026quot;tonal intelligence\u0026quot; to pivot between technical users and executive buyers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Consultative Hunter:\u0026lt;/strong\u0026gt; Strong discovery skills with the ability to translate complex business objectives into tangible, ROI-justified use cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enterprise Expertise:\u0026lt;/strong\u0026gt; A proactive approach to multi-threading and a demonstrated track record navigating complex buying committees (IT, Finance, Marketing, and Procurement).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tools \u0026amp;amp; Hygiene:\u0026lt;/strong\u0026gt; Proficiency in Salesforce, Outreach, LinkedIn Sales Navigator, and Gong. We value data-driven sellers who treat their CRM as a strategic asset.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytical Mindset:\u0026lt;/strong\u0026gt; Comfortable interpreting funnel signals and applying core business metrics (ROI, TCO, etc.) to build a compelling case for the platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Growth Mindset:\u0026lt;/strong\u0026gt; An active desire to learn, an openness to coaching, and a collaborative spirit.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-CR1\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$128,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$192,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7602229003?gh_jid=7602229003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5675192003,"location":{"name":"Los Angeles, CA"},"metadata":null,"id":7602229003,"updated_at":"2026-07-20T03:01:52-04:00","requisition_id":"R-101695","title":" Account Executive, Large Enterprise ","company_name":"Klaviyo","first_published":"2026-01-23T11:15:45-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;Role Overview\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Large Enterprise Account Executive is a strategic, high-growth role designed for proven closers ready to own the Large Enterprise segment. You will own a portfolio of high-potential accounts and untapped non-retail verticals, with the full support of Klaviyo\u0026#39;s Large Enterprise organization behind you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a unique role: you will close your own deals across emerging verticals and higher-velocity Large Enterprise accounts, while bringing the drive and instincts of a proven closer to the sophisticated multi-threading, executive alignment, and strategic deal-making that defines the segment. You will act as a key partner to the Large Enterprise (LENT) team, collaborating on complex opportunities and sharpening the enterprise instincts that define the most successful sellers in the industry.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Key Responsibilities\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Territory Ownership:\u0026lt;/strong\u0026gt; Develop and execute a \u0026quot;land and expand\u0026quot; strategy for Velocity accounts and high-potential non-retail organizations. You will be the primary driver of new business within this strategic whitespace.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborative Selling:\u0026lt;/strong\u0026gt; Partner with Large Enterprise (LENT) AEs on complex, high-value opportunities. You will have the ability to request LENT support for larger deals in exchange for an agreed-upon split, providing you with a front-row seat to enterprise deal mechanics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enterprise Pipeline Acceleration:\u0026lt;/strong\u0026gt; Take ownership of pre-qualified, high-potential opportunities that come with enterprise deal context already established — including stakeholder mapping, business objectives, and organizational dynamics. You inherit a running start and a built-in collaborative rep on the other side of every co-sell, turning each deal into both a revenue opportunity and a demonstration of enterprise sales excellence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Vertical-Specific Prospecting:\u0026lt;/strong\u0026gt; Conduct personalized, multi-threaded outreach into non-retail verticals, tailoring our value proposition to specific industry pain points and digital transformation goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;ROI-Driven Discovery:\u0026lt;/strong\u0026gt; Lead deep-dive discovery sessions to move beyond features. You will build ROI-backed business cases and bespoke demos that speak directly to the KPIs of C-suite stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Pipeline Rigor \u0026amp;amp; Forecasting:\u0026lt;/strong\u0026gt; Maintain impeccable Salesforce hygiene. You are expected to manage a diverse pipeline with clear stages, \u0026quot;why/why not\u0026quot; documentation, and accurate forecasting that provides clear visibility to Sales Ops.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Leadership:\u0026lt;/strong\u0026gt; Act as the \u0026quot;quarterback\u0026quot; for your deals, coordinating BDRs, Solutions Architects, and Marketing teams to ensure a unified and professional sales motion.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Qualifications\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven Track Record:\u0026lt;/strong\u0026gt; 3-6 years of experience as a closing Account Executive in a SaaS or high-growth tech environment, with a strong performance record at the Large Enterprise level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication Mastery:\u0026lt;/strong\u0026gt; Exceptional ability to present to large groups, with the \u0026quot;tonal intelligence\u0026quot; to pivot between technical users and executive buyers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Consultative Hunter:\u0026lt;/strong\u0026gt; Strong discovery skills with the ability to translate complex business objectives into tangible, ROI-justified use cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enterprise Expertise:\u0026lt;/strong\u0026gt; A proactive approach to multi-threading and a demonstrated track record navigating complex buying committees (IT, Finance, Marketing, and Procurement).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tools \u0026amp;amp; Hygiene:\u0026lt;/strong\u0026gt; Proficiency in Salesforce, Outreach, LinkedIn Sales Navigator, and Gong. We value data-driven sellers who treat their CRM as a strategic asset.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytical Mindset:\u0026lt;/strong\u0026gt; Comfortable interpreting funnel signals and applying core business metrics (ROI, TCO, etc.) to build a compelling case for the platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Growth Mindset:\u0026lt;/strong\u0026gt; An active desire to learn, an openness to coaching, and a collaborative spirit.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-CR1\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$128,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$192,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7602247003?gh_jid=7602247003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5675192003,"location":{"name":"Austin, TX"},"metadata":null,"id":7602247003,"updated_at":"2026-07-20T03:01:52-04:00","requisition_id":"R-101695","title":" Account Executive, Large Enterprise ","company_name":"Klaviyo","first_published":"2026-01-23T11:22:40-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;Role Overview\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Large Enterprise Account Executive is a strategic, high-growth role designed for proven closers ready to own the Large Enterprise segment. You will own a portfolio of high-potential accounts and untapped non-retail verticals, with the full support of Klaviyo\u0026#39;s Large Enterprise organization behind you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a unique role: you will close your own deals across emerging verticals and higher-velocity Large Enterprise accounts, while bringing the drive and instincts of a proven closer to the sophisticated multi-threading, executive alignment, and strategic deal-making that defines the segment. You will act as a key partner to the Large Enterprise (LENT) team, collaborating on complex opportunities and sharpening the enterprise instincts that define the most successful sellers in the industry.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Key Responsibilities\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Territory Ownership:\u0026lt;/strong\u0026gt; Develop and execute a \u0026quot;land and expand\u0026quot; strategy for Velocity accounts and high-potential non-retail organizations. You will be the primary driver of new business within this strategic whitespace.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborative Selling:\u0026lt;/strong\u0026gt; Partner with Large Enterprise (LENT) AEs on complex, high-value opportunities. You will have the ability to request LENT support for larger deals in exchange for an agreed-upon split, providing you with a front-row seat to enterprise deal mechanics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enterprise Pipeline Acceleration:\u0026lt;/strong\u0026gt; Take ownership of pre-qualified, high-potential opportunities that come with enterprise deal context already established — including stakeholder mapping, business objectives, and organizational dynamics. You inherit a running start and a built-in collaborative rep on the other side of every co-sell, turning each deal into both a revenue opportunity and a demonstration of enterprise sales excellence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Vertical-Specific Prospecting:\u0026lt;/strong\u0026gt; Conduct personalized, multi-threaded outreach into non-retail verticals, tailoring our value proposition to specific industry pain points and digital transformation goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;ROI-Driven Discovery:\u0026lt;/strong\u0026gt; Lead deep-dive discovery sessions to move beyond features. You will build ROI-backed business cases and bespoke demos that speak directly to the KPIs of C-suite stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Pipeline Rigor \u0026amp;amp; Forecasting:\u0026lt;/strong\u0026gt; Maintain impeccable Salesforce hygiene. You are expected to manage a diverse pipeline with clear stages, \u0026quot;why/why not\u0026quot; documentation, and accurate forecasting that provides clear visibility to Sales Ops.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Leadership:\u0026lt;/strong\u0026gt; Act as the \u0026quot;quarterback\u0026quot; for your deals, coordinating BDRs, Solutions Architects, and Marketing teams to ensure a unified and professional sales motion.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Qualifications\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven Track Record:\u0026lt;/strong\u0026gt; 3-6 years of experience as a closing Account Executive in a SaaS or high-growth tech environment, with a strong performance record at the Large Enterprise level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication Mastery:\u0026lt;/strong\u0026gt; Exceptional ability to present to large groups, with the \u0026quot;tonal intelligence\u0026quot; to pivot between technical users and executive buyers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Consultative Hunter:\u0026lt;/strong\u0026gt; Strong discovery skills with the ability to translate complex business objectives into tangible, ROI-justified use cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enterprise Expertise:\u0026lt;/strong\u0026gt; A proactive approach to multi-threading and a demonstrated track record navigating complex buying committees (IT, Finance, Marketing, and Procurement).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tools \u0026amp;amp; Hygiene:\u0026lt;/strong\u0026gt; Proficiency in Salesforce, Outreach, LinkedIn Sales Navigator, and Gong. We value data-driven sellers who treat their CRM as a strategic asset.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytical Mindset:\u0026lt;/strong\u0026gt; Comfortable interpreting funnel signals and applying core business metrics (ROI, TCO, etc.) to build a compelling case for the platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Growth Mindset:\u0026lt;/strong\u0026gt; An active desire to learn, an openness to coaching, and a collaborative spirit.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-CR1\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$128,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$192,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7817729003?gh_jid=7817729003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5715791003,"location":{"name":"Miami, FL"},"metadata":null,"id":7817729003,"updated_at":"2026-07-27T11:31:07-04:00","requisition_id":"PIPE0049","title":"Account Executive, Mid-Enterprise","company_name":"Klaviyo","first_published":"2026-07-27T11:31:07-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2 style=\u0026quot;text-align: center;\u0026quot; data-section-id=\u0026quot;11xacj1\u0026quot; data-start=\u0026quot;208\u0026quot; data-end=\u0026quot;241\u0026quot;\u0026gt;Account Executive, Mid-Enterprise @ Klaviyo!\u0026lt;/h2\u0026gt;\n\u0026lt;p data-start=\u0026quot;242\u0026quot; data-end=\u0026quot;339\u0026quot;\u0026gt;\u0026lt;br data-start=\u0026quot;293\u0026quot; data-end=\u0026quot;296\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;296\u0026quot; data-end=\u0026quot;305\u0026quot;\u0026gt;Team:\u0026lt;/strong\u0026gt; Sales – Mid- Enterprise\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;341\u0026quot; data-end=\u0026quot;500\u0026quot;\u0026gt;At Klaviyo, we believe every customer interaction is an opportunity to build stronger relationships. That mindset starts with our Sales team—and we\u0026#39;re growing.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;502\u0026quot; data-end=\u0026quot;835\u0026quot;\u0026gt;We’re looking for a Mid-Enterprise Account Executive to join our tenured, high-performing team selling into some of the world’s most recognizable brands. This is more than just closing deals. It\u0026#39;s an opportunity to shape the future of our upmarket business by bringing Klaviyo to customers who are reimagining their marketing tech stack.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;837\u0026quot; data-end=\u0026quot;1041\u0026quot;\u0026gt;From first touch to signed agreement, you’ll own the full sales cycle—partnering closely with teams across Solutions, Customer Success, Product, and Engineering to drive long-term value for our customers.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;1043\u0026quot; data-end=\u0026quot;1204\u0026quot;\u0026gt;You’ll be selling to companies like Marc Jacobs, Walmart’s Home Brands, TaylorMade Golf, and Citizen Watches. It’s a big responsibility—and a bigger opportunity.\u0026lt;/p\u0026gt;\n\u0026lt;h3 data-section-id=\u0026quot;1mh1hp4\u0026quot; data-start=\u0026quot;1206\u0026quot; data-end=\u0026quot;1238\u0026quot;\u0026gt;What You\u0026#39;ll do and How You’ll Make a Difference:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Continuously experiment with AI tools—testing, learning, and sharing insights to keep the team and organization ahead of the curve, as well as championing new applications that accelerate workflows and elevate quality responsibly.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Apply AI fluency to streamline work, reallocate saved time and reinvest into more meaningful, high-impact areas.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and grow Klaviyo’s Mid-Market and Enterprise client base\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive full-cycle sales efforts: prospecting, discovery, demo, negotiation, and close\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create and execute territory and account strategies for long-term growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally with Solutions Architects, Customer Success, and Marketing to deliver a world-class buying experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide mentorship and leadership across the AE team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Share market insights with Product and Engineering to influence roadmap decisions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3 data-section-id=\u0026quot;1rarndv\u0026quot; data-start=\u0026quot;1749\u0026quot; data-end=\u0026quot;1764\u0026quot;\u0026gt;Who You Are/Required Experience:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. \u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;You use AI tools to accelerate exploration, shorten iteration cycles, and bring sharper ideas to the table.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;As part of your craft, you’re curious, adaptable, and eager to deepen your fluency in AI (understanding capabilities, limits, and risks) as part of your craft.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;You don’t wait to be told what tool to try—you explore, test, and share what works.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1767\u0026quot; data-end=\u0026quot;1846\u0026quot;\u0026gt;Based in Boston, MA and available to be in-office 3 days/week\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1849\u0026quot; data-end=\u0026quot;1912\u0026quot;\u0026gt;6+ years of closing experience, preferably in SaaS or MarTech\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience hunting net new business from self-generated leads through negotiation and closure (closed/won)\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1915\u0026quot; data-end=\u0026quot;2011\u0026quot;\u0026gt;Comfortable navigating strategic deals with multiple stakeholders and complex buying processes\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2014\u0026quot; data-end=\u0026quot;2102\u0026quot;\u0026gt;Experienced in technical selling—able to communicate value with clarity and confidence\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2105\u0026quot; data-end=\u0026quot;2167\u0026quot;\u0026gt;Knowledge of the marketing automation or CDP space is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2170\u0026quot; data-end=\u0026quot;2250\u0026quot;\u0026gt;Resilient in the face of challenges and energized by a fast-moving environment\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2253\u0026quot; data-end=\u0026quot;2316\u0026quot;\u0026gt;A natural relationship-builder with strong influencing skills\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2319\u0026quot; data-end=\u0026quot;2399\u0026quot;\u0026gt;Committed to learning, sharing, and contributing to a high-trust sales culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr data-start=\u0026quot;2401\u0026quot; data-end=\u0026quot;2404\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;2406\u0026quot; data-end=\u0026quot;2574\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;2406\u0026quot; data-end=\u0026quot;2451\u0026quot;\u0026gt;Klaviyo is an Equal Opportunity Employer.\u0026lt;/strong\u0026gt; We’re committed to building a company that reflects the diversity of the customers we serve—and that starts with our team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-BAILEY\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$115,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$115,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7720001003?gh_jid=7720001003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5715791003,"location":{"name":"New York, NY"},"metadata":null,"id":7720001003,"updated_at":"2026-06-23T16:43:49-04:00","requisition_id":"PIPE0049","title":"Account Executive, Mid-Enterprise","company_name":"Klaviyo","first_published":"2026-04-29T15:39:38-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2 style=\u0026quot;text-align: center;\u0026quot; data-section-id=\u0026quot;11xacj1\u0026quot; data-start=\u0026quot;208\u0026quot; data-end=\u0026quot;241\u0026quot;\u0026gt;Account Executive, Mid-Enterprise @ Klaviyo!\u0026lt;/h2\u0026gt;\n\u0026lt;p data-start=\u0026quot;242\u0026quot; data-end=\u0026quot;339\u0026quot;\u0026gt;\u0026lt;br data-start=\u0026quot;293\u0026quot; data-end=\u0026quot;296\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;296\u0026quot; data-end=\u0026quot;305\u0026quot;\u0026gt;Team:\u0026lt;/strong\u0026gt; Sales – Mid- Enterprise\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;341\u0026quot; data-end=\u0026quot;500\u0026quot;\u0026gt;At Klaviyo, we believe every customer interaction is an opportunity to build stronger relationships. That mindset starts with our Sales team- and we\u0026#39;re growing.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;502\u0026quot; data-end=\u0026quot;835\u0026quot;\u0026gt;We’re looking for a Mid-Enterprise Account Executive to join our tenured, high-performing team selling into some of the world’s most recognizable brands. This is more than just closing deals. It\u0026#39;s an opportunity to shape the future of our upmarket business by bringing Klaviyo to customers who are reimagining their marketing tech stack.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;837\u0026quot; data-end=\u0026quot;1041\u0026quot;\u0026gt;From first touch to signed agreement, you’ll own the full sales cycle—partnering closely with teams across Solutions, Customer Success, Product, and Engineering to drive long-term value for our customers.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;1043\u0026quot; data-end=\u0026quot;1204\u0026quot;\u0026gt;You’ll be selling to companies like Marc Jacobs, Walmart’s Home Brands, TaylorMade Golf, and Citizen Watches. It’s a big responsibility—and a bigger opportunity.\u0026lt;/p\u0026gt;\n\u0026lt;h3 data-section-id=\u0026quot;1mh1hp4\u0026quot; data-start=\u0026quot;1206\u0026quot; data-end=\u0026quot;1238\u0026quot;\u0026gt;What You\u0026#39;ll do and How You’ll Make a Difference:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Continuously experiment with AI tools—testing, learning, and sharing insights to keep the team and organization ahead of the curve, as well as championing new applications that accelerate workflows and elevate quality responsibly.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Apply AI fluency to streamline work, reallocate saved time and reinvest into more meaningful, high-impact areas.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and grow Klaviyo’s Mid-Market and Enterprise client base\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive full-cycle sales efforts: prospecting, discovery, demo, negotiation, and close\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create and execute territory and account strategies for long-term growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally with Solutions Architects, Customer Success, and Marketing to deliver a world-class buying experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide mentorship and leadership across the AE team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Share market insights with Product and Engineering to influence roadmap decisions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3 data-section-id=\u0026quot;1rarndv\u0026quot; data-start=\u0026quot;1749\u0026quot; data-end=\u0026quot;1764\u0026quot;\u0026gt;Who You Are/Required Experience:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. \u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;You use AI tools to accelerate exploration, shorten iteration cycles, and bring sharper ideas to the table.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;As part of your craft, you’re curious, adaptable, and eager to deepen your fluency in AI (understanding capabilities, limits, and risks) as part of your craft.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;You don’t wait to be told what tool to try—you explore, test, and share what works.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1767\u0026quot; data-end=\u0026quot;1846\u0026quot;\u0026gt;Based in Boston, MA and available to be in-office 3 days/week\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1849\u0026quot; data-end=\u0026quot;1912\u0026quot;\u0026gt;6+ years of closing experience, preferably in SaaS or MarTech\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience hunting net new business from self-generated leads through negotiation and closure (closed/won)\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1915\u0026quot; data-end=\u0026quot;2011\u0026quot;\u0026gt;Comfortable navigating strategic deals with multiple stakeholders and complex buying processes\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2014\u0026quot; data-end=\u0026quot;2102\u0026quot;\u0026gt;Experienced in technical selling—able to communicate value with clarity and confidence\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2105\u0026quot; data-end=\u0026quot;2167\u0026quot;\u0026gt;Knowledge of the marketing automation or CDP space is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2170\u0026quot; data-end=\u0026quot;2250\u0026quot;\u0026gt;Resilient in the face of challenges and energized by a fast-moving environment\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2253\u0026quot; data-end=\u0026quot;2316\u0026quot;\u0026gt;A natural relationship-builder with strong influencing skills\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2319\u0026quot; data-end=\u0026quot;2399\u0026quot;\u0026gt;Committed to learning, sharing, and contributing to a high-trust sales culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr data-start=\u0026quot;2401\u0026quot; data-end=\u0026quot;2404\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;2406\u0026quot; data-end=\u0026quot;2574\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;2406\u0026quot; data-end=\u0026quot;2451\u0026quot;\u0026gt;Klaviyo is an Equal Opportunity Employer.\u0026lt;/strong\u0026gt; We’re committed to building a company that reflects the diversity of the customers we serve—and that starts with our team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-BAILEY\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$115,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$115,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7624146003?gh_jid=7624146003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5715791003,"location":{"name":"Boston, MA"},"metadata":null,"id":7624146003,"updated_at":"2026-06-23T16:43:49-04:00","requisition_id":"PIPE0049","title":"Account Executive, Mid-Enterprise","company_name":"Klaviyo","first_published":"2026-02-20T16:35:05-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2 style=\u0026quot;text-align: center;\u0026quot; data-section-id=\u0026quot;11xacj1\u0026quot; data-start=\u0026quot;208\u0026quot; data-end=\u0026quot;241\u0026quot;\u0026gt;Account Executive, Mid-Enterprise @ Klaviyo!\u0026lt;/h2\u0026gt;\n\u0026lt;p data-start=\u0026quot;242\u0026quot; data-end=\u0026quot;339\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;242\u0026quot; data-end=\u0026quot;255\u0026quot;\u0026gt;Hybrid Role Requirement:\u0026lt;/strong\u0026gt; Boston, MA (In-Office 3x/Week)\u0026lt;br data-start=\u0026quot;293\u0026quot; data-end=\u0026quot;296\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;296\u0026quot; data-end=\u0026quot;305\u0026quot;\u0026gt;Team:\u0026lt;/strong\u0026gt; Sales – Mid- Enterprise\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;341\u0026quot; data-end=\u0026quot;500\u0026quot;\u0026gt;At Klaviyo, we believe every customer interaction is an opportunity to build stronger relationships. That mindset starts with our Sales team—and we\u0026#39;re growing.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;502\u0026quot; data-end=\u0026quot;835\u0026quot;\u0026gt;We’re looking for a Mid-Enterprise Account Executive to join our tenured, high-performing team selling into some of the world’s most recognizable brands. This is more than just closing deals. It\u0026#39;s an opportunity to shape the future of our upmarket business by bringing Klaviyo to customers who are reimagining their marketing tech stack.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;837\u0026quot; data-end=\u0026quot;1041\u0026quot;\u0026gt;From first touch to signed agreement, you’ll own the full sales cycle—partnering closely with teams across Solutions, Customer Success, Product, and Engineering to drive long-term value for our customers.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;1043\u0026quot; data-end=\u0026quot;1204\u0026quot;\u0026gt;You’ll be selling to companies like Marc Jacobs, Walmart’s Home Brands, TaylorMade Golf, and Citizen Watches. It’s a big responsibility—and a bigger opportunity.\u0026lt;/p\u0026gt;\n\u0026lt;h3 data-section-id=\u0026quot;1mh1hp4\u0026quot; data-start=\u0026quot;1206\u0026quot; data-end=\u0026quot;1238\u0026quot;\u0026gt;What You\u0026#39;ll do and How You’ll Make a Difference:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Continuously experiment with AI tools—testing, learning, and sharing insights to keep the team and organization ahead of the curve, as well as championing new applications that accelerate workflows and elevate quality responsibly.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Apply AI fluency to streamline work, reallocate saved time and reinvest into more meaningful, high-impact areas.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and grow Klaviyo’s Mid-Market and Enterprise client base\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive full-cycle sales efforts: prospecting, discovery, demo, negotiation, and close\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create and execute territory and account strategies for long-term growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally with Solutions Architects, Customer Success, and Marketing to deliver a world-class buying experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide mentorship and leadership across the AE team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Share market insights with Product and Engineering to influence roadmap decisions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3 data-section-id=\u0026quot;1rarndv\u0026quot; data-start=\u0026quot;1749\u0026quot; data-end=\u0026quot;1764\u0026quot;\u0026gt;Who You Are/Required Experience:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. \u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;You use AI tools to accelerate exploration, shorten iteration cycles, and bring sharper ideas to the table.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;As part of your craft, you’re curious, adaptable, and eager to deepen your fluency in AI (understanding capabilities, limits, and risks) as part of your craft.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;You don’t wait to be told what tool to try—you explore, test, and share what works.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1767\u0026quot; data-end=\u0026quot;1846\u0026quot;\u0026gt;Based in Boston, MA and available to be in-office 3 days/week\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1849\u0026quot; data-end=\u0026quot;1912\u0026quot;\u0026gt;6+ years of closing experience, preferably in SaaS or MarTech\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience hunting net new business from self-generated leads through negotiation and closure (closed/won)\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1915\u0026quot; data-end=\u0026quot;2011\u0026quot;\u0026gt;Comfortable navigating strategic deals with multiple stakeholders and complex buying processes\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2014\u0026quot; data-end=\u0026quot;2102\u0026quot;\u0026gt;Experienced in technical selling—able to communicate value with clarity and confidence\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2105\u0026quot; data-end=\u0026quot;2167\u0026quot;\u0026gt;Knowledge of the marketing automation or CDP space is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2170\u0026quot; data-end=\u0026quot;2250\u0026quot;\u0026gt;Resilient in the face of challenges and energized by a fast-moving environment\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2253\u0026quot; data-end=\u0026quot;2316\u0026quot;\u0026gt;A natural relationship-builder with strong influencing skills\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2319\u0026quot; data-end=\u0026quot;2399\u0026quot;\u0026gt;Committed to learning, sharing, and contributing to a high-trust sales culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr data-start=\u0026quot;2401\u0026quot; data-end=\u0026quot;2404\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;2406\u0026quot; data-end=\u0026quot;2574\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;2406\u0026quot; data-end=\u0026quot;2451\u0026quot;\u0026gt;Klaviyo is an Equal Opportunity Employer.\u0026lt;/strong\u0026gt; We’re committed to building a company that reflects the diversity of the customers we serve—and that starts with our team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-BAILEY\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$115,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$115,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7624149003?gh_jid=7624149003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":5715791003,"location":{"name":"Denver, CO"},"metadata":null,"id":7624149003,"updated_at":"2026-06-23T16:43:49-04:00","requisition_id":"PIPE0049","title":"Account Executive, Mid-Enterprise","company_name":"Klaviyo","first_published":"2026-02-09T11:35:14-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2 style=\u0026quot;text-align: center;\u0026quot; data-section-id=\u0026quot;11xacj1\u0026quot; data-start=\u0026quot;208\u0026quot; data-end=\u0026quot;241\u0026quot;\u0026gt;Account Executive, Mid-Enterprise @ Klaviyo!\u0026lt;/h2\u0026gt;\n\u0026lt;p data-start=\u0026quot;242\u0026quot; data-end=\u0026quot;339\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;242\u0026quot; data-end=\u0026quot;255\u0026quot;\u0026gt;Hybrid Role Requirement:\u0026lt;/strong\u0026gt; Denver, CO\u0026lt;br data-start=\u0026quot;293\u0026quot; data-end=\u0026quot;296\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;296\u0026quot; data-end=\u0026quot;305\u0026quot;\u0026gt;Team:\u0026lt;/strong\u0026gt; Sales – Mid-Enterprise\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;341\u0026quot; data-end=\u0026quot;500\u0026quot;\u0026gt;At Klaviyo, we believe every customer interaction is an opportunity to build stronger relationships. That mindset starts with our Sales team—and we\u0026#39;re growing.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;502\u0026quot; data-end=\u0026quot;835\u0026quot;\u0026gt;We’re looking for a Mid-Enterprise Account Executive to join our tenured, high-performing team selling into some of the world’s most recognizable brands. This is more than just closing deals. It\u0026#39;s an opportunity to shape the future of our upmarket business by bringing Klaviyo to customers who are reimagining their marketing tech stack.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;837\u0026quot; data-end=\u0026quot;1041\u0026quot;\u0026gt;From first touch to signed agreement, you’ll own the full sales cycle—partnering closely with teams across Solutions, Customer Success, Product, and Engineering to drive long-term value for our customers.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;1043\u0026quot; data-end=\u0026quot;1204\u0026quot;\u0026gt;You’ll be selling to companies like Marc Jacobs, Walmart’s Home Brands, TaylorMade Golf, and Citizen Watches. It’s a big responsibility—and a bigger opportunity.\u0026lt;/p\u0026gt;\n\u0026lt;h3 data-section-id=\u0026quot;1mh1hp4\u0026quot; data-start=\u0026quot;1206\u0026quot; data-end=\u0026quot;1238\u0026quot;\u0026gt;How You’ll Make a Difference\u0026lt;/h3\u0026gt;\n\u0026lt;ul data-start=\u0026quot;1239\u0026quot; data-end=\u0026quot;1747\u0026quot;\u0026gt;\n\u0026lt;li data-start=\u0026quot;1239\u0026quot; data-end=\u0026quot;1305\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;1241\u0026quot; data-end=\u0026quot;1305\u0026quot;\u0026gt;Build and grow Klaviyo’s Mid-Market and Enterprise client base\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1306\u0026quot; data-end=\u0026quot;1394\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;1308\u0026quot; data-end=\u0026quot;1394\u0026quot;\u0026gt;Drive full-cycle sales efforts: prospecting, discovery, demo, negotiation, and close\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1395\u0026quot; data-end=\u0026quot;1471\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;1397\u0026quot; data-end=\u0026quot;1471\u0026quot;\u0026gt;Create and execute territory and account strategies for long-term growth\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1472\u0026quot; data-end=\u0026quot;1604\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;1474\u0026quot; data-end=\u0026quot;1604\u0026quot;\u0026gt;Partner cross-functionally with Solutions Architects, Customer Success, and Marketing to deliver a world-class buying experience\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1605\u0026quot; data-end=\u0026quot;1661\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;1607\u0026quot; data-end=\u0026quot;1661\u0026quot;\u0026gt;Provide mentorship and leadership across the AE team\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1662\u0026quot; data-end=\u0026quot;1747\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;1664\u0026quot; data-end=\u0026quot;1747\u0026quot;\u0026gt;Share market insights with Product and Engineering to influence roadmap decisions\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3 data-section-id=\u0026quot;1rarndv\u0026quot; data-start=\u0026quot;1749\u0026quot; data-end=\u0026quot;1764\u0026quot;\u0026gt;Who You Are\u0026lt;/h3\u0026gt;\n\u0026lt;ul data-start=\u0026quot;1765\u0026quot; data-end=\u0026quot;2399\u0026quot;\u0026gt;\n\u0026lt;li data-start=\u0026quot;1765\u0026quot; data-end=\u0026quot;1846\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;1767\u0026quot; data-end=\u0026quot;1846\u0026quot;\u0026gt;Based in the San Francisco Bay Area and available to be in-office 3 days/week\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1847\u0026quot; data-end=\u0026quot;1912\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;1849\u0026quot; data-end=\u0026quot;1912\u0026quot;\u0026gt;6+ years of closing experience, preferably in SaaS or MarTech\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1913\u0026quot; data-end=\u0026quot;2011\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;1915\u0026quot; data-end=\u0026quot;2011\u0026quot;\u0026gt;Comfortable navigating strategic deals with multiple stakeholders and complex buying processes\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2012\u0026quot; data-end=\u0026quot;2102\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;2014\u0026quot; data-end=\u0026quot;2102\u0026quot;\u0026gt;Experienced in technical selling—able to communicate value with clarity and confidence\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2103\u0026quot; data-end=\u0026quot;2167\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;2105\u0026quot; data-end=\u0026quot;2167\u0026quot;\u0026gt;Knowledge of the marketing automation or CDP space is a plus\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2168\u0026quot; data-end=\u0026quot;2250\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;2170\u0026quot; data-end=\u0026quot;2250\u0026quot;\u0026gt;Resilient in the face of challenges and energized by a fast-moving environment\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2251\u0026quot; data-end=\u0026quot;2316\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;2253\u0026quot; data-end=\u0026quot;2316\u0026quot;\u0026gt;A natural relationship-builder with strong influencing skills\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2317\u0026quot; data-end=\u0026quot;2399\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;2319\u0026quot; data-end=\u0026quot;2399\u0026quot;\u0026gt;Committed to learning, sharing, and contributing to a high-trust sales culture\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr data-start=\u0026quot;2401\u0026quot; data-end=\u0026quot;2404\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;2406\u0026quot; data-end=\u0026quot;2574\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;2406\u0026quot; data-end=\u0026quot;2451\u0026quot;\u0026gt;Klaviyo is an Equal Opportunity Employer.\u0026lt;/strong\u0026gt; We’re committed to building a company that reflects the diversity of the customers we serve—and that starts with our team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-BAILEY\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#IndeedGTM\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$115,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$115,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7801432003?gh_jid=7801432003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5718710003,"location":{"name":"Boston, MA"},"metadata":null,"id":7801432003,"updated_at":"2026-07-13T12:40:30-04:00","requisition_id":"R-102149","title":"AI Enablement Program Manager","company_name":"Klaviyo","first_published":"2026-07-10T13:40:08-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p class=\u0026quot;font-claude-response-body break-words whitespace-normal\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This role is based in our Boston office — and it\u0026#39;s one of the most visible things we\u0026#39;re building right now.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;font-claude-response-body break-words whitespace-normal\u0026quot;\u0026gt;Klaviyo\u0026#39;s engineering org is scaling fast, and we\u0026#39;re making a deliberate bet on AI-first engineering. We don\u0026#39;t want AI to be something engineers use occasionally, we want it embedded in how every engineer at Klaviyo works from day one. This is the role that makes that happen.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll help every engineer at Klaviyo move faster with more confidence—by design, not by accident. If you love building systems that enable outsized impact and enjoy teaching others how to win, this is the role. This IC role sits at the heart of engineering effectiveness. You’ll partner closely with Developer Infrastructure, Eng Leadership, HRBP, Recruiting/RCs, L\u0026amp;amp;D, Security, and peers in Engineering Operations (e.g., Tools \u0026amp;amp; Metrics) to translate insights into programs, tAI ooling, and rituals that help teams deliver.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Build the systems, onboarding, and learning programs that make every Klaviyo engineer productive from day one—and more effective every quarter. You’ll design an AI‑first onboarding and enablement experience, standardize “how engineering works” at Klaviyo, and run experiments that measurably improve developer velocity, quality, and satisfaction. The result: faster ramps, fewer friction points, and a culture of continuous improvement across R\u0026amp;amp;D.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you’ll make a difference\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own engineering team onboarding and time-to-impact. Design and run a Day 0 through Day 30/60/90 onboarding experience that is AI-first by default, including environments, access, labs, first PRs, and success metrics. Reduce time-to-first-impact and ensure a consistent, high-quality ramp for new engineers, in close partnership with L\u0026amp;amp;D.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable embedding AI into daily engineering workflows like backlog and PR synthesis, and incident summaries. Partner closely with Developer Infrastructure and Engineering Leadership to operationalize AI in ways that align with platform direction. Pilot tools, measure adoption and impact, and share playbooks that lift team productivity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Codify how engineering works. Build and maintain living training and documentation that explain our engineering systems, development lifecycle, code review norms, CI and release practices, and incident hygiene, so teams can move fast in the same direction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and scale technical learning programs. Create, pilot, and iterate on learning paths, workshops, demos, and lunch-and-learns that build fluency in AI and emerging technologies. Use stakeholder input and program data to continuously improve and scale what works.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable engineering manager effectiveness. Translate Klaviyo’s leadership expectations to Engineering. Design and deliver learning and enablement for Engineering Managers focused on how engineering operates, including planning and execution norms, tooling, metrics, onboarding new team members, and leading effectively within Klaviyo’s engineering system. Partner with HRBP and L\u0026amp;amp;D to diagnose the needs and customize content specific to technical leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate high-impact live learning. Lead engaging, audience-appropriate learning sessions for engineers and engineering managers, incorporate feedback, and evolve content to maximize relevance and impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and track enablement success. Establish north-star metrics and success criteria for onboarding, learning, and productivity initiatives. Use data, qualitative feedback, and experimentation to assess impact, surface trade-offs, and recommend next steps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner on onboarding delivery and iteration. Facilitate engineering onboarding on a rotating basis, ensure smooth execution, and share feedback with onboarding DRIs. Maintain and evolve onboarding documentation, content, and training materials.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strengthen the recruiting-to-onboarding handoff. Partner with Recruiting and RCs to align competencies, interview assessments and starter projects so new hires are set up to succeed from day one.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Elevate engineering culture and learning. Enable tech talks, internal workshops, and communities of practice that spread best practices, reinforce learning norms, and raise the bar on craft and collaboration. Partner closely with HRBP, EBP, and Engineering Leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate clearly and consistently. Craft timely, high-quality communications for engineering programs and initiatives, including announcements, updates, and internal resources, ensuring clarity, consistency, and discoverability.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical practitioner and systems thinker.\u0026lt;/strong\u0026gt; You’ve been an engineer or worked very closely with engineering and truly understand the workflow; you understand IDEs, Git, CI/CD, testing, and can break down technical systems for others. You care about measurable impact, reliability, and developer productivity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operator‑teacher.\u0026lt;/strong\u0026gt; Clear writer and facilitator who creates clarity, reduces ambiguity, and equips others with crisp guidance, examples, and artifacts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Outcome‑oriented and accountable.\u0026lt;/strong\u0026gt; You model ownership, intensity, and urgency; you push work to closure and measure results, not just activity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborative across functions.\u0026lt;/strong\u0026gt; Comfortably partners with Eng Leaders, Dev Infra, Product, HRBP, Recruiting/RCs, L\u0026amp;amp;D, and Security; aligns to Klaviyo values and is motivated by winning as a team..\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Preferred experience (guidance, not gates):\u0026lt;/strong\u0026gt; 5–8+ years across software engineering, developer productivity/enablement, platform/dev‑tools, or engineering operations; experience designing onboarding/bootcamps or developer education is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to haves\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience measuring and improving developer experience (e.g., review SLAs, CI stability, environment setup) and publishing impact metrics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands‑on with CI/CD and modern SDLC tooling; ability to script/lightweight automate workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Program design for learning (labs, guilds, workshops) and strong technical writing portfolio.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience rolling out AI tools internally and establishing responsible‑use guardrails.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$160,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$240,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7737707003?gh_jid=7737707003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5767581003,"location":{"name":"Boston, MA"},"metadata":null,"id":7737707003,"updated_at":"2026-07-23T14:00:53-04:00","requisition_id":"R-102674","title":"Analytics Engineer","company_name":"Klaviyo","first_published":"2026-07-23T14:00:30-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Data is at the heart of every decision at Klaviyo. Our Analytics Engineering team sits within a hub-and-spoke model, partnering closely with Go-To-Market (GTM), Product, Engineering, and Business Intelligence teams to build scalable, trusted data systems. You’ll work at the intersection of business and engineering, owning core data models, enabling self-service analytics, and ensuring our data ecosystem is reliable, scalable, and compliant.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Senior Analytics Engineer to own end-to-end data pipelines and modeling across GTM (Sales) and Product domains. You’ll build and maintain the source of truth for operational and product data, enabling leadership, analysts, and product teams to answer complex questions with confidence. This role combines deep technical execution with high-impact business partnership, requiring you to translate ambiguous needs into scalable data products. You will operate as a trusted, embedded partner to stakeholders while leveraging the broader Data Engineering organization’s standards, tooling, and best practices. You’ll help build the foundation that powers everything from forecasting and compensation to product insights and experimentation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and deliver end-to-end data pipelines and models that power Sales and Product analytics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build curated, governed data marts that enable fast, reliable decision-making\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design dimensional data models (dbt) for core entities such as accounts, pipeline, performance, and product usage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Sales, Product, and Analytics teams to create holistic views of the customer and product lifecycle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raise the bar on data quality, testing, monitoring, and documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable reverse ETL workflows to operationalize insights into business systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a data ambassador across Product, Engineering, BI, and Legal, ensuring alignment on data contracts and governance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead and mentor others through design reviews, best practices, and technical guidance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evolve internal tooling and infrastructure to improve developer and analyst productivity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data Modeling \u0026amp;amp; Pipelines:\u0026lt;/strong\u0026gt; Build and maintain production-grade dbt models in Snowflake\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrations \u0026amp;amp; Ingestion:\u0026lt;/strong\u0026gt; Own ingestion from systems like Salesforce, ERP, and product data sources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Reverse ETL:\u0026lt;/strong\u0026gt; Push high-value data models into downstream tools and workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data Quality \u0026amp;amp; Governance: \u0026lt;/strong\u0026gt;Implement testing frameworks, monitoring, and documentation to ensure trust and compliance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Partnership: \u0026lt;/strong\u0026gt;Work closely with Sales Ops, Product Managers, Engineering, Finance, and GTM teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Repository Stewardship:\u0026lt;/strong\u0026gt; Maintain dbt codebase, enforce best practices, and ensure scalability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tooling \u0026amp;amp; Infrastructure:\u0026lt;/strong\u0026gt; Contribute to Airflow, Terraform, AWS, and other platform tools as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in analytics or data engineering in a modern data stack (Snowflake, BigQuery, or Redshift)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong expertise in SQL and dbt, with a focus on building scalable, production-grade data models\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in Python (or similar) for orchestration or tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience owning end-to-end data workflows, from ingestion to business impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to translate ambiguous business needs into structured data solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills with the ability to partner with non-technical stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience implementing data testing, monitoring, and governance frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to lead cross-functional projects with minimal guidance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with Sales Operations, compensation, or GTM analytics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with reverse ETL tools and workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Airflow, Fivetran, Workato, or similar tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS experience (S3, EC2, Lambda) and infrastructure-as-code (Terraform)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to experimentation frameworks or product analytics systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with data privacy controls (masking, role-based access, compliance)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$112,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$168,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4007869003,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7742938003?gh_jid=7742938003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5769544003,"location":{"name":"Sydney, AU"},"metadata":null,"id":7742938003,"updated_at":"2026-07-17T10:32:16-04:00","requisition_id":"R-102663","title":"Business Development Representative","company_name":"Klaviyo","first_published":"2026-05-25T23:03:47-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Business Development Representative (BDR)\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, our mission is to \u0026lt;strong\u0026gt;help businesses own their growth\u0026lt;/strong\u0026gt;. We empower creators, entrepreneurs, and e-commerce brands to build meaningful relationships with their customers through powerful data, automation, and marketing tools. As a Business Development Representative (BDR), you’ll be a key part of bringing that mission to life—introducing eCommerce brands to the Klaviyo platform, setting the foundation for long-term success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BDRs\u0026lt;/strong\u0026gt; take a proactive approach—researching and reaching out to brands who haven’t yet engaged with us. You’ll build a pipeline through cold outreach, strategic prospecting, and compelling messaging. This track requires \u0026lt;strong\u0026gt;grit, creativity, and resilience\u0026lt;/strong\u0026gt; to open doors and create new opportunities.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make an Impact\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Generate qualified opportunities for the sales team(Account Executive’s) through a rigorous qualification approach\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build prospective relationships with e-commerce brands and help them understand how Klaviyo can drive their growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Learn to effectively identify buyer needs, position Klaviyo’s value, and route leads appropriately to Account Executives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay organized, focused, and consistent in your outreach across multiple channels—calls, emails, and social.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate \u0026lt;strong\u0026gt;grit and resilience\u0026lt;/strong\u0026gt; by staying positive and motivated, even in the face of rejection.\u0026lt;br\u0026gt;Reflect Klaviyo’s core values of \u0026lt;strong\u0026gt;accountability, effort, and winning as one\u0026lt;/strong\u0026gt; in every interaction.\u0026lt;br\u0026gt;Share insights, contribute to a supportive team culture, and help improve our processes as we scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Driven by a strong desire to launch a career in tech sales, with ambitions to grow into roles like Account Executive.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Possess \u0026lt;strong\u0026gt;grit, resilience, and curiosity\u0026lt;/strong\u0026gt;—you bounce back quickly and always want to learn more.\u0026lt;br\u0026gt;Thrive in fast-paced, dynamic environments with high standards and clear goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong communicator who’s confident over the phone, clear in writing, and thoughtful in your approach.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-motivated, coachable, and energized by being part of a high-performing team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have valid authorization to work in Australia\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;div class=\u0026quot;section page-centered\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Klaviyo in APAC:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are starting small but have big plans for Klaviyo in APAC. Our Sydney team began to take shape throughout 2022 and has now built out our go to market teams in sales, customer success, partnerships, marketing, recruiting and product support. As the team grows we will see a continued expansion of Klaviyo’s customer base and the building of a fantastic working culture in line with what we see elsewhere in Klaviyo but with its own local identity within our Sydney based team. This is your unique opportunity to join us at a very early stage and help to shape our future Klaviyo in APAC.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One of our values as a company is ‘always learning’ and you can feel that in APAC. People are looking to grow and develop and Klaviyo provides a great platform to do so. As we are still relatively early in our journey in APAC this means there is a lot of headroom to grow and develop within your role - we are looking for the leaders of the future. At Klaviyo generally managers are often promoted up into their roles and people are regularly being promoted or moving into new functional areas - it really is an education through experience here.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$70,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$70,000 AUD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4031923003,"name":"Sydney","location":"Sydney, New South Wales, Australia","child_ids":[],"parent_id":4123826003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7577984003?gh_jid=7577984003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5696472003,"location":{"name":"Boston, MA"},"metadata":null,"id":7577984003,"updated_at":"2026-06-23T16:43:49-04:00","requisition_id":"PIPE0039","title":"Commercial Account Executive","company_name":"Klaviyo","first_published":"2026-01-26T09:44:40-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Summary:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Commercial AE’s are product experts who run the full sales cycle—from qualification and tailored discovery to demo, evaluation management, and driving the buying process through close—with minimal support. They own a portfolio, manage a high‑velocity pipeline, and balance transactional motions with increasingly strategic, multi-threaded engagements across stakeholders to deliver measurable business impact and predictable results.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Supervisory Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;None.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Duties/Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Run full‑cycle sales, including discovery, ROI‑backed business cases, tailored demos, and orchestrated evaluations through close, consistently applying a consultative approach over feature selling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and manage a diverse pipeline with clear creation and coverage targets; execute personalized outreach (e.g., Tier 1 strategies, effective sequences), follow up on inbound and partner-sourced leads, and align product releases to prospect interest to progress deals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain territory/account plans with tiering, prioritized top accounts, and documented account maps; maintain org charts and stakeholder alignment to accelerate access to economic buyers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Multi-thread proactively across marketing, finance, IT, and executive stakeholders; design and run workback/joint evaluation plans that incorporate all decision makers at the right times.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quantify value by running ROI analyses based on discovery insights and benchmarks; articulate the business case clearly and tailor assets (decks, case studies) to each persona.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross‑functionally (BDRs, Solution Architects, Customer Success, Partnerships, Marketing/ABM, and leadership) with clear pre‑call prep, role clarity, and project‑managed work plans to advance opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain pipeline rigor and forecasting hygiene in SFDC: accurate stages, dates, next steps, “why/why not,” forecast categories, and timely deal updates that roll up predictably to leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Negotiate strategically using business value, pricing/packaging fluency, and trade‑based approaches; limit discounting to justified scenarios and time‑bound non‑standard offers with clear walk‑away points.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage time intentionally (prospecting blocks, customer meetings, CRM admin, enablement); drive continuous improvement through self‑development and Gong usage to raise deal quality and consistency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent and operate in alignment with company values, reinforcing trust and long‑term partnership with prospects and customer\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other related duties as assigned.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required Skills/Abilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Excellent verbal and written communication; active listening; ability to present to larger internal and external groups with confidence and tailor tone and content to the audience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consultative selling with strong discovery; ability to translate business objectives into ROI‑justified use cases and demos tailored to discovery, not generic walkthroughs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytical mindset; ability to calculate ROI, interpret funnel and forecast signals, and apply core e‑commerce/SMB metrics to build compelling business cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactive multi‑threading and executive engagement; persona‑specific messaging and sequencing to build consensus across stakeholders, including economic buyers and sponsors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic territory and account planning; tiering, top‑account prioritization, and competitive plays supported by account research and mapping.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pipeline creation excellence; consistent outbound generation, coverage management, timely lead follow‑up, and orchestration of marketing/partner programs and events.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Negotiation mastery; fluency in pricing and packaging, disciplined use of commercial levers, and trade‑based approaches that protect value while driving timely closes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative selling; ability to quarterback cross‑functional teams (BDR, SA, CS, Partnerships, Marketing/ABM, Leadership) with clear roles and workback plans.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tools proficiency: Salesforce, Outreach, LinkedIn Sales Navigator, Apollo, and Gong; strong SFDC hygiene and usage for forecasting and deal strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Growth mindset; openness to feedback, enablement participation, sharing best practices, and mentoring peers to lift team performance.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Education and Experience:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of Business Development experience with strong performance, 1+ years of Account Executive/closing experience in a sales role preferred\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience within SaaS/MarTech, a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A Bachelor’s degree or above, a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Physical Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prolonged periods of sitting at a desk and working on a computer.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please note that job responsibilities may change from time to time. Your team lead will be the most up to date source for job expectations.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;#LI-HYBRID\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;#LI-BAILEY\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot; style=\u0026quot;text-decoration:underline\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$65,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$65,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7577985003?gh_jid=7577985003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5696472003,"location":{"name":"Denver, CO"},"metadata":null,"id":7577985003,"updated_at":"2026-06-23T16:43:49-04:00","requisition_id":"PIPE0039","title":"Commercial Account Executive","company_name":"Klaviyo","first_published":"2026-03-06T12:26:29-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Summary:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Commercial AE’s are product experts who run the full sales cycle—from qualification and tailored discovery to demo, evaluation management, and driving the buying process through close—with minimal support. They own a portfolio, manage a high‑velocity pipeline, and balance transactional motions with increasingly strategic, multi-threaded engagements across stakeholders to deliver measurable business impact and predictable results.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Supervisory Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;None.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Duties/Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Run full‑cycle sales, including discovery, ROI‑backed business cases, tailored demos, and orchestrated evaluations through close, consistently applying a consultative approach over feature selling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and manage a diverse pipeline with clear creation and coverage targets; execute personalized outreach (e.g., Tier 1 strategies, effective sequences), follow up on inbound and partner-sourced leads, and align product releases to prospect interest to progress deals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain territory/account plans with tiering, prioritized top accounts, and documented account maps; maintain org charts and stakeholder alignment to accelerate access to economic buyers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Multi-thread proactively across marketing, finance, IT, and executive stakeholders; design and run workback/joint evaluation plans that incorporate all decision makers at the right times.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quantify value by running ROI analyses based on discovery insights and benchmarks; articulate the business case clearly and tailor assets (decks, case studies) to each persona.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross‑functionally (BDRs, Solution Architects, Customer Success, Partnerships, Marketing/ABM, and leadership) with clear pre‑call prep, role clarity, and project‑managed work plans to advance opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain pipeline rigor and forecasting hygiene in SFDC: accurate stages, dates, next steps, “why/why not,” forecast categories, and timely deal updates that roll up predictably to leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Negotiate strategically using business value, pricing/packaging fluency, and trade‑based approaches; limit discounting to justified scenarios and time‑bound non‑standard offers with clear walk‑away points.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage time intentionally (prospecting blocks, customer meetings, CRM admin, enablement); drive continuous improvement through self‑development and Gong usage to raise deal quality and consistency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent and operate in alignment with company values, reinforcing trust and long‑term partnership with prospects and customer\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other related duties as assigned.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required Skills/Abilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Excellent verbal and written communication; active listening; ability to present to larger internal and external groups with confidence and tailor tone and content to the audience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consultative selling with strong discovery; ability to translate business objectives into ROI‑justified use cases and demos tailored to discovery, not generic walkthroughs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytical mindset; ability to calculate ROI, interpret funnel and forecast signals, and apply core e‑commerce/SMB metrics to build compelling business cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactive multi‑threading and executive engagement; persona‑specific messaging and sequencing to build consensus across stakeholders, including economic buyers and sponsors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic territory and account planning; tiering, top‑account prioritization, and competitive plays supported by account research and mapping.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pipeline creation excellence; consistent outbound generation, coverage management, timely lead follow‑up, and orchestration of marketing/partner programs and events.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Negotiation mastery; fluency in pricing and packaging, disciplined use of commercial levers, and trade‑based approaches that protect value while driving timely closes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative selling; ability to quarterback cross‑functional teams (BDR, SA, CS, Partnerships, Marketing/ABM, Leadership) with clear roles and workback plans.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tools proficiency: Salesforce, Outreach, LinkedIn Sales Navigator, Apollo, and Gong; strong SFDC hygiene and usage for forecasting and deal strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Growth mindset; openness to feedback, enablement participation, sharing best practices, and mentoring peers to lift team performance.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Education and Experience:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of Business Development experience with strong performance, 1+ years of Account Executive/closing experience in a sales role preferred\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience within SaaS/MarTech, a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A Bachelor’s degree or above, a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Physical Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prolonged periods of sitting at a desk and working on a computer.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please note that job responsibilities may change from time to time. Your team lead will be the most up to date source for job expectations.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;#LI-HYBRID\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;#LI-BAILEY\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$65,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$65,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7807681003?gh_jid=7807681003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5796702003,"location":{"name":"Singapore"},"metadata":null,"id":7807681003,"updated_at":"2026-07-21T16:23:33-04:00","requisition_id":"PIPE0087","title":"Commercial Account Executive - Greater China Region","company_name":"Klaviyo","first_published":"2026-07-21T16:23:33-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Account Executives at Klaviyo are given a tremendous opportunity to have a huge impact on Klaviyo’s prospects, on Klaviyo’s trajectory and as a result, on themselves. At Klaviyo, AEs pride themselves on being product experts who focus on closing deals the right way - with the right customers whom they set up for success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;AEs at Klaviyo run the entire sales cycle - from qualification to demo to driving the buying process to close - with minimal air support, all while managing dozens of prospects at once.\u0026amp;nbsp; The best AEs are able to close over 70% of their opportunities, forecast their business with accuracy, and proactively manage and extract value from their territory long term.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build Klaviyo’s client base\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Actively manage your pipeline and develop a strategy for long-term sustained success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the success of your peers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exhibit Klaviyo’s values of accountability and effort\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide guidance and support to new Account Executives\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expand your skill set by participating in adjacent tasks over time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years\u0026#39; carrying net-new revenue quota and consistent overachievement selling MarTech SaaS solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling to C-Suite/ Marketing personas and strong knowledge of the Ecommerce/ Retailers/ Brands domain\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in a high-velocity and high-volume sales environment, often times with multiple stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excited, motivated, and inspired by exceeding goals\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Aren’t afraid to hear no and embrace failure as an opportunity to improve\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong growth mindset and continually seek improvement and are rigorous in your pursuit of it\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are adept at influencing and relationship building\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are encouraging of your team, thoughtful, engaging, and energetic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling into Greater China Region Export eCommerce Market is required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in Mandarin is required to work with the clients in the region\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full authorisation to work in Singapore without any restrictions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Klaviyo in APAC:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are rapidly expanding our footprint in Asia-Pacific with our new Singapore Hub. Since launching here just six months ago we are already scaling fast, aggressively building out our core GTM functions, including Sales, Pre-sales, Business Development, Customer Success, Partnerships, Marketing, and People.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a true \u0026lt;strong\u0026gt;“1% done”\u0026lt;/strong\u0026gt; moment. While we build on the strong foundation of our Sydney presence, our Singapore Hub offers the unique energy of a startup within a global company. We are looking for \u0026lt;strong\u0026gt;“Drivers”\u0026lt;/strong\u0026gt;—builders who want to shape our local culture and define the future of Klaviyo in Asia-Pacific and Japan.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Aligned with our value of \u0026lt;strong\u0026gt;Always Learning\u0026lt;/strong\u0026gt;, we are looking for the leaders of the future. The headroom for growth here is massive. If you are insatiably curious and eager to accelerate your career, Klaviyo provides the platform. Join us, and help build something exceptional from the ground up.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using\u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt; Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey\u0026lt;a href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt; here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI- Hybrid\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4063612003,"name":"Singapore","location":"Singapore","child_ids":[],"parent_id":4123826003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7776017003?gh_jid=7776017003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5696472003,"location":{"name":"Boston, MA; Denver, CO"},"metadata":null,"id":7776017003,"updated_at":"2026-06-23T16:43:49-04:00","requisition_id":"PIPE0039","title":"Commercial Account Executive (Spanish and/or Portuguese Speaking)","company_name":"Klaviyo","first_published":"2026-06-17T08:57:11-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Summary:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Commercial AE’s are product experts who run the full sales cycle—from qualification and tailored discovery to demo, evaluation management, and driving the buying process through close—with minimal support. They own a portfolio, manage a high‑velocity pipeline, and balance transactional motions with increasingly strategic, multi-threaded engagements across stakeholders to deliver measurable business impact and predictable results.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Supervisory Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;None.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Duties/Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Run full‑cycle sales, including discovery, ROI‑backed business cases, tailored demos, and orchestrated evaluations through close, consistently applying a consultative approach over feature selling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and manage a diverse pipeline with clear creation and coverage targets; execute personalized outreach (e.g., Tier 1 strategies, effective sequences), follow up on inbound and partner-sourced leads, and align product releases to prospect interest to progress deals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain territory/account plans with tiering, prioritized top accounts, and documented account maps; maintain org charts and stakeholder alignment to accelerate access to economic buyers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Multi-thread proactively across marketing, finance, IT, and executive stakeholders; design and run workback/joint evaluation plans that incorporate all decision makers at the right times.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quantify value by running ROI analyses based on discovery insights and benchmarks; articulate the business case clearly and tailor assets (decks, case studies) to each persona.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross‑functionally (BDRs, Solution Architects, Customer Success, Partnerships, Marketing/ABM, and leadership) with clear pre‑call prep, role clarity, and project‑managed work plans to advance opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain pipeline rigor and forecasting hygiene in SFDC: accurate stages, dates, next steps, “why/why not,” forecast categories, and timely deal updates that roll up predictably to leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Negotiate strategically using business value, pricing/packaging fluency, and trade‑based approaches; limit discounting to justified scenarios and time‑bound non‑standard offers with clear walk‑away points.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage time intentionally (prospecting blocks, customer meetings, CRM admin, enablement); drive continuous improvement through self‑development and Gong usage to raise deal quality and consistency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent and operate in alignment with company values, reinforcing trust and long‑term partnership with prospects and customer\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other related duties as assigned.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required Skills/Abilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Fluent in Spanish/English/Portuguese (required)\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent verbal and written communication; active listening; ability to present to larger internal and external groups with confidence and tailor tone and content to the audience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consultative selling with strong discovery; ability to translate business objectives into ROI‑justified use cases and demos tailored to discovery, not generic walkthroughs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytical mindset; ability to calculate ROI, interpret funnel and forecast signals, and apply core e‑commerce/SMB metrics to build compelling business cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactive multi‑threading and executive engagement; persona‑specific messaging and sequencing to build consensus across stakeholders, including economic buyers and sponsors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic territory and account planning; tiering, top‑account prioritization, and competitive plays supported by account research and mapping.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pipeline creation excellence; consistent outbound generation, coverage management, timely lead follow‑up, and orchestration of marketing/partner programs and events.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Negotiation mastery; fluency in pricing and packaging, disciplined use of commercial levers, and trade‑based approaches that protect value while driving timely closes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative selling; ability to quarterback cross‑functional teams (BDR, SA, CS, Partnerships, Marketing/ABM, Leadership) with clear roles and workback plans.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tools proficiency: Salesforce, Outreach, LinkedIn Sales Navigator, Apollo, and Gong; strong SFDC hygiene and usage for forecasting and deal strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Growth mindset; openness to feedback, enablement participation, sharing best practices, and mentoring peers to lift team performance.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Education and Experience:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of Business Development experience with strong performance, 1+ years of Account Executive/closing experience in a sales role preferred\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in Spanish/Portugeuse\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience within SaaS/MarTech, a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A Bachelor’s degree or above, a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Physical Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prolonged periods of sitting at a desk and working on a computer.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please note that job responsibilities may change from time to time. Your team lead will be the most up to date source for job expectations.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;#LI-HYBRID\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;#LI-BAILEY\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$65,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$65,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7725524003?gh_jid=7725524003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5760811003,"location":{"name":"Sydney, AU"},"metadata":null,"id":7725524003,"updated_at":"2026-06-29T10:11:06-04:00","requisition_id":"R-102594","title":"Commercial AE - APAC","company_name":"Klaviyo","first_published":"2026-05-07T22:21:31-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Commercial Account Executive - Sydney\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Account Executives\u0026lt;/strong\u0026gt; at Klaviyo are given a tremendous opportunity to have a huge impact on Klaviyo’s prospects, on Klaviyo’s trajectory and as a result, on themselves. At Klaviyo, AEs pride themselves on being product experts who focus on closing deals the right way—with the right customers whom they set up for success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a \u0026lt;strong\u0026gt;Commercial AE\u0026lt;/strong\u0026gt;, you will run the entire sales cycle for our SMB prospects—from qualification to demo to driving the buying process to close—all while managing a high-velocity pipeline. The best AEs are able to forecast their business with accuracy and proactively extract value from their territory long-term.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join us, and let\u0026#39;s build the future of marketing technology together.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location:\u0026lt;/strong\u0026gt; This role is \u0026lt;strong\u0026gt;hybrid\u0026lt;/strong\u0026gt; and based out of our \u0026lt;strong\u0026gt;Sydney, Australia\u0026lt;/strong\u0026gt; office.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Seek and qualify\u0026lt;/strong\u0026gt; new opportunities across the Commercial segment in Australia and New Zealand.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Actively manage pipeline\u0026lt;/strong\u0026gt; and develop a strategy for sustained, long-term success in your territory.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborate with cross-functional team members\u0026lt;/strong\u0026gt; in product, engineering, partnerships, and customer success to ensure a seamless onboarding experience for your clients.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Support the success of your peers\u0026lt;/strong\u0026gt; and contribute to the high-energy culture of the Sydney office.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Exhibit Klaviyo’s values\u0026lt;/strong\u0026gt; of accountability and effort in every interaction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Transform workflows\u0026lt;/strong\u0026gt; by putting AI at the center, building smarter systems and ways of working from the ground up.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experienced:\u0026lt;/strong\u0026gt; 3+ years of sales experience, with at least 2 years specifically in SaaS or Martech in a new logo acquisition role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Commercial Mindset:\u0026lt;/strong\u0026gt; Proven track record of managing SMB or Commercial-sized deals with multiple stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborative:\u0026lt;/strong\u0026gt; Ability to build relationships with internal (BDRs, Marketing, Ops, Partnerships) and external (clients, agencies) stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Self-Starter:\u0026lt;/strong\u0026gt; You define yourself as an energetic, results-oriented individual who thrives in an entrepreneurial environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data-Driven:\u0026lt;/strong\u0026gt; A track record of using data to inform decision-making and managing pipeline accurately.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic \u0026amp;amp; Independent:\u0026lt;/strong\u0026gt; A results-oriented, highly motivated attitude and the ability to work independently to execute sales strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI Fluent:\u0026lt;/strong\u0026gt; You’ve already experimented with AI in work or personal projects and are excited to responsibly explore new AI tools to make your work smarter and more efficient.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Local Compliance:\u0026lt;/strong\u0026gt; Eligible to work in \u0026lt;strong\u0026gt;Australia\u0026lt;/strong\u0026gt; without restrictions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Soft Skills \u0026amp;amp; Tools\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Exemplary presentation and communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong sense of curiosity with a bias towards action.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with tools such as \u0026lt;strong\u0026gt;Salesforce, Gong\u0026lt;/strong\u0026gt;, \u0026lt;strong\u0026gt;Clari\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with structured sales methodologies (e.g., MEDDICC, Command of the Message).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Klaviyo in APAC:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are “1% done” but have big plans for Klaviyo in APAC. Our Sydney team began to take shape throughout 2022 and has now built out our go to market teams in sales, customer success, services, partnerships, marketing, employee experience and product support. We opened our Singapore Hub in late 2025 and are scaling fast. As the team grows we will see a continued expansion of Klaviyo’s customer base and the building of a fantastic working culture in line with what we see elsewhere in Klaviyo but with its own local identity within our Sydney based team. This is your unique opportunity to join us at an early stage and help to shape our future Klaviyo in APAC.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One of our values as a company is ‘always learning’ and you can feel that in APAC. People are looking to grow and develop and Klaviyo provides a great platform to do so. As we are still early in our journey in APAC this means there is a lot of headroom to grow and develop within your role - we are looking for the leaders of the future. At Klaviyo we aim to hire within first, Klaviyos (our team members are called Klaviyos) are regularly being promoted or moving into new functional areas - it really is an education through experience here.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using\u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;\u0026amp;nbsp;Covey Scout for Inbound\u0026lt;/a\u0026gt;\u0026amp;nbsp;on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey\u0026lt;a href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;\u0026amp;nbsp;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$100,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$100,000 AUD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4031923003,"name":"Sydney","location":"Sydney, New South Wales, Australia","child_ids":[],"parent_id":4123826003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7728408003?gh_jid=7728408003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5762266003,"location":{"name":"Sydney, AU"},"metadata":null,"id":7728408003,"updated_at":"2026-06-23T16:43:49-04:00","requisition_id":"R-102580","title":"Commercial Manager","company_name":"Klaviyo","first_published":"2026-05-29T06:14:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Commercial Sales Manager\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT THE ROLE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is the marketing automation platform powering the world\u0026#39;s fastest-growing ecommerce brands. As a Commercial Sales Manager, you\u0026#39;ll lead a team of Account Executives responsible for bringing net new merchants onto the Klaviyo platform — to win a generation of brands rethinking how they own their customer relationships.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll build a team that wins consistently, runs a disciplined sales process, and moves quickly in a high-velocity, high-transaction segment. This is a role for a leader who is equally comfortable in the weeds of a deal review and in front of a whiteboard designing a coaching plan.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;TEAM LEADERSHIP RESPONSIBILITIES\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Recruit, interview, hire, onboard, and retain top commercial AE talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Inspect the daily workflow of your team — pipeline hygiene, activity cadence, deal velocity — to drive KPI accountability and surface coaching opportunities in real time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run structured weekly 1:1s and team meetings that reinforce priorities, sharpen skills, and sustain a high-performance culture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and execute individualized coaching plans to close performance gaps and accelerate development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with AEs on live deals — joining calls, supporting negotiations, and helping navigate internal approvals for complex or high-value opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead timely, honest performance conversations in accordance with Klaviyo policy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion career development: understand each rep\u0026#39;s goals and create a visible path toward them\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;SALES EXECUTION RESPONSIBILITIES\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deliver results: Build and lead a team that exceeds plan goals and operates with high collaboration, transparency and trust. Living and showcasing Klaviyo’s values internally and externally.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Forecast ownership: maintain pipeline accuracy in Salesforce, call your number with conviction, and give senior leadership early visibility into risks and tailwinds\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New logo growth: drive a disciplined outbound and inbound motion focused on acquiring net new merchants in the commercial segment — SMB to mid-market\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive positioning: equip your team to win against competitors both point solutions and incumbent platforms by articulating Klaviyo\u0026#39;s data-first, owned-channel advantage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enablement and curriculum: design a repeatable skills framework covering prospecting, discovery, product demos, objection handling, and multi-stakeholder deal management — continuously iterated based on what\u0026#39;s working in the field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-functional deal support: work with Solutions Engineering, Legal, and Finance to accelerate deal cycles and remove blockers on complex opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Field intelligence: bring insights from the frontline — win/loss patterns, competitive dynamics, pricing friction, product gaps — back to leadership, Product, and Marketing\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years as a closing Account Executive, with a consistent track record of top performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ years in a team lead or management role, with demonstrated ability to develop and retain sales talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in high-velocity, high-transaction sales — comfort moving multiple deals simultaneously at pace\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Salesforce proficiency and a disciplined approach to pipeline management and forecasting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience navigating cross-functional deal processes involving Legal, Finance, and senior leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Genuine passion for coaching and developing people — you see rep growth as a core part of the job\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High emotional intelligence — you adapt your communication and coaching style to each individual\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to thrive in a fast-paced, evolving environment and make clear decisions under ambiguity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;NICE TO HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with the MarTech, ecommerce, or DTC ecosystem — understanding how brands think about owned channels (email, SMS) is a meaningful advantage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background selling against legacy MarTech or Service platforms or experience in a displacement / switch motion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to Klaviyo\u0026#39;s platform or comparable marketing automation tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree or equivalent professional experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Klaviyo in APAC:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are “1% done” but have big plans for Klaviyo in APAC. Our Sydney team began to take shape throughout 2022 and has now built out our go to market teams in sales, customer success, services, partnerships, marketing, employee experience and product support. We opened our Singapore Hub in late 2025 and are scaling fast. As the team grows we will see a continued expansion of Klaviyo’s customer base and the building of a fantastic working culture in line with what we see elsewhere in Klaviyo but with its own local identity within our Sydney based team. This is your unique opportunity to join us at an early stage and help to shape our future Klaviyo in APAC.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One of our values as a company is ‘always learning’ and you can feel that in APAC. People are looking to grow and develop and Klaviyo provides a great platform to do so. As we are still early in our journey in APAC this means there is a lot of headroom to grow and develop within your role - we are looking for the leaders of the future. At Klaviyo we aim to hire within first, Klaviyos (our team members are called Klaviyos) are regularly being promoted or moving into new functional areas - it really is an education through experience here.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using\u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt; Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey\u0026lt;a href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt; here \u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$198,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$198,000 AUD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4031923003,"name":"Sydney","location":"Sydney, New South Wales, Australia","child_ids":[],"parent_id":4123826003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7798572003?gh_jid=7798572003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5792483003,"location":{"name":"Sydney, AU"},"metadata":null,"id":7798572003,"updated_at":"2026-07-25T03:31:08-04:00","requisition_id":"R-102802","title":"Customer Support Specialist, Bilingual English \u0026 Japanese","company_name":"Klaviyo","first_published":"2026-07-10T10:52:36-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Customer Support Specialists (called Product Experts at Klaviyo) are a critical part of our future success. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations. We are looking for a Product Expert who is passionate about providing the best support to our APAC customers who are scaling their businesses with Klaviyo.\u0026lt;/p\u0026gt;\n\u0026lt;div class=\u0026quot;section page-centered\u0026quot;\u0026gt;\n\u0026lt;div\u0026gt;We are very interested in individuals who have a track record of finding creative solutions to unique problems, who thrive in challenging situations and want to apply these skills to solve for customers using our software.\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;section page-centered\u0026quot;\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;h3\u0026gt;How you will make a difference:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop an in-depth knowledge of the Klaviyo platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide high-quality product support for Klaviyo customers, partnering with them to effectively resolve their issues through email and live chat\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate thoughtfully to provide answers to questions for both technical and non-technical end users while also supporting a wide range of technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diagnose software issues and resolve escalated customer complaints engage using established processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide support \u0026amp;amp; guidance on non-technical related questions (e.g: marketing, sales, other e-commerce setup questions)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate thoughtfully and effectively with all Klaviyo customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document troubleshooting and problem resolution steps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;section page-centered\u0026quot;\u0026gt;\n\u0026lt;h3\u0026gt;Who You Are:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;An exceptional communicator with strong written and verbal skills in English and Japanese.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A thoughtful communicator who is excellent at communicating through a variety of channels that require both written and verbal skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about creative problem solving for customers and end users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-motivated, eager to learn and thrive in a collaborative environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Capable of adapting quickly to changing priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with or able to quickly pick-up:\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Microsoft Office Suite, G-Suite, Google Sheets, PowerPoint, Zendesk, and Salesforce\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Web works, networking, and software products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;DNS, IPs and other networking concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Email marketing platforms and E-Commerce platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;p-rich_text_list p-rich_text_list__bullet\u0026quot; data-stringify-type=\u0026quot;unordered-list\u0026quot; data-indent=\u0026quot;0\u0026quot; data-border=\u0026quot;0\u0026quot;\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Full authorisation to work in Australia without any restrictions\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Ability to work weekends (available shifts include Tuesday-Saturday or Sunday-Thursday)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This role requires bilingual proficiency: English and Japanese\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You must be able to support customers in both English and Japanese\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$80,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$120,000 AUD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005189003,"name":"Customer Support","child_ids":[],"parent_id":null}],"offices":[{"id":4031923003,"name":"Sydney","location":"Sydney, New South Wales, Australia","child_ids":[],"parent_id":4123826003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7785582003?gh_jid=7785582003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5744537003,"location":{"name":"Dublin, IE"},"metadata":null,"id":7785582003,"updated_at":"2026-07-27T12:04:56-04:00","requisition_id":"R-102453","title":"Customer Support Specialist, German (Weekend Shift)","company_name":"Klaviyo","first_published":"2026-06-25T09:15:40-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Dublin, Ireland (Hybrid: 3 days p/week in office)\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div class=\u0026quot;section page-centered\u0026quot;\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;The role:\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Customer Support Specialists (called Product Experts at Klaviyo) are a critical part of our future success, and our growing PE team is based in our Dublin office, which has quickly become a thriving hub for our EMEA operations. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations. We are looking for \u0026lt;strong\u0026gt;German-fluent\u0026lt;/strong\u0026gt; Product Experts who are passionate about providing the best support to our EMEA customers who are scaling their businesses with Klaviyo.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;You must be able to work weekends, available shifts include: Tuesday to Saturday or Sunday to Thursday.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Working hours will either be 7am - 3pm or 9am - 5pm\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;section page-centered\u0026quot;\u0026gt;\n\u0026lt;h3\u0026gt;How you will make a difference:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop an in-depth knowledge of the Klaviyo platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide high-quality product support for Klaviyo customers, partnering with them to effectively resolve their issues through email and live chat\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate thoughtfully to provide answers to questions for both technical and non-technical end users while also supporting a wide range of technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diagnose software issues and resolve escalated customer complaints engage using established processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide support \u0026amp;amp; guidance on non-technical related questions (e.g: marketing, sales, other e-commerce setup questions)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate thoughtfully and effectively with all Klaviyo customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document troubleshooting and problem resolution steps\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;section page-centered\u0026quot;\u0026gt;\n\u0026lt;h3\u0026gt;Who You Are:\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for individuals who thrive in challenging situations and brings a positive, self-driven attitude. You\u0026#39;ll have a track record of finding creative solutions to unique problems and love supporting customers in a collaborative way.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Must-Haves\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Fluent English \u0026amp;amp; German language skills (written and spoken)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work weekends (available shifts include Tuesday-Saturday or Sunday-Thursday)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ years experience working in a customer-facing role (ideally where you’ve successfully troubleshooted and resolved software/ SaaS issues)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills: clear, empathetic, and able to explain technical concepts in simple terms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working in a high-volume, fast-paced environment, meeting and exceeding defined metrics and KPIs while maintaining quality of service\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexibility to work varied shifts (occasional 8am - 4pm or 10am - 6pm alongside standard 9am - 5pm)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative mindset: loves to share knowledge, contribute ideas, and support teammates\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactive and positive: self-motivated, adaptable, and willing to go above and beyond for customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full authorisation to work in Ireland without any restrictions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice-to-Haves\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience troubleshooting: APIs, integrations, HTML/ CSS/ JavaScript, or networking basics (DNS, IPs)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in MarTech SaaS, email deliverability, or e-commerce platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with tools like Zendesk, G-Suite, or similar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://academy.klaviyo.com/en-us/collections/product-certification?utm_source=support_job_listing\u0026amp;amp;utm_medium=cross_promo\u0026amp;amp;utm_campaign=klaviyo_product_certificate\u0026quot;\u0026gt;Klaviyo Product Certification\u0026lt;/a\u0026gt; (can be achieved after joining)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;#\u0026lt;span class=\u0026quot;il\u0026quot;\u0026gt;LI\u0026lt;/span\u0026gt;-\u0026lt;span class=\u0026quot;il\u0026quot;\u0026gt;Hybrid #LI-JW1\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;€40.000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;€60.000 EUR\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005189003,"name":"Customer Support","child_ids":[],"parent_id":null}],"offices":[{"id":4061644003,"name":"Dublin","location":"Dublin, County Dublin, Ireland","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7806434003?gh_jid=7806434003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5796024003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":7806434003,"updated_at":"2026-07-27T08:30:51-04:00","requisition_id":"R-102841","title":"Director, Events","company_name":"Klaviyo","first_published":"2026-07-16T09:53:46-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Brand | Creative | Events Team at Klaviyo is seeking an experienced, proven Director of Events to own the vision and leadership of our event experiences, from our growing, annual flagship user conference - K:BOS –\u0026amp;nbsp; to the third-party stages like NRF, Shoptalk and eTail, where the Klaviyo brand shows up in remarkable, impactful, and standout ways.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Reporting to the VP of Brand/Creative/Events, our next events leader will\u0026amp;nbsp; undoubtedly work at a fast pace, connect the dots intuitively, and drive results while working collaboratively across multiple stakeholder groups. You’ll help set the multi-year strategy for Klaviyo\u0026#39;s owned and third-party events\u0026amp;nbsp; — and to drive the team – including supporting event and experiential agencies – that bring that strategy to life.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In your day to day, you’ll work across teams to develop and own the comprehensive events strategy that builds brand awareness, generates qualified pipeline, and deepens engagement within the Klaviyo and broader B2C community.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role offers the ideal balance of strategic ownership, people leadership, operational rigor, and creative direction — the latitude to set a bold, multi-year vision for events, and the cross-functional team to help you deliver it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and own the year-long strategy for Klaviyo\u0026#39;s owned, third-party, and internal events — setting the calendar, priorities, ROI metrics, and\u0026amp;nbsp; investment case that ladder up to broader marketing and business goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the annual, multi-million-dollar events budget - forecasting spend, negotiating vendor and agency contracts, and reallocating investment across the portfolio to maximize ROI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Present to marketing leadership and executive leadership to build the case for investment and report on impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead and develop event team, including direct management of the Sr. Events Manager and event contractor, providing the coaching and structure that lets them do their best work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive alignment with agencies, internal stakeholders, and outside production partners to consistently deliver remarkable, on-brand experiences — setting the creative and operational bar and holding partners to it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the strategy and executive-level oversight of Klaviyo\u0026#39;s flagship user conference (K:BOS) and third-party events, from big-picture vision through on-site execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own promotional plan to drive leads, registrations and engagement for events, including but not limited to microsite planning, lifecycle strategy, paid, and internal enablement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally with marketing, sales, customer success, product marketing, and executive stakeholders to ensure events strategy supports broader go-to-market and brand goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with our Field Marketing team to measure event performance and translate results into strategic recommendations for future investment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay ahead of industry trends and competitive events activity, ensuring Klaviyo\u0026#39;s presence stays fresh, innovative, and category-defining\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;12+ years of hands-on event management experience, ideally at a fast-paced, growth-oriented B2B SaaS or consumer brand company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 3+ years of experience as a people leader\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with partnership and co-branding activations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven portfolio of event experiences, with compelling stories to tell about their development, management and success metrics, including holistic campaigns spanning online and in-person touchpoints\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of leading people and directing agency or contractor relationships to deliver high-bar creative and operational outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic thinker who can set a year-long vision and calendar while staying close enough to execution to catch what matters\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional communicator with strong verbal and written skills, comfortable presenting to senior leaders and executive stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Natural collaborator and people leader who builds strong relationships across teams and gets the best out of the people and partners around them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Confident decision-maker who can navigate ambiguity, competing priorities, and high-stakes, high-visibility moments with composure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tech-savvy with AI tool and skill-building proficiency, including Claude/ChatGPT, Salesforce, event platforms (Splash, Swoogo), and the adaptability to learn new tools quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel approximately 30% of the time, as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$164,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$246,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005184003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7806128003?gh_jid=7806128003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5796024003,"location":{"name":"Boston, MA"},"metadata":null,"id":7806128003,"updated_at":"2026-07-27T08:30:40-04:00","requisition_id":"R-102841","title":"Director, Events","company_name":"Klaviyo","first_published":"2026-07-16T09:53:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Brand | Creative | Events Team at Klaviyo is seeking an experienced, proven Director of Events to own the vision and leadership of our event experiences, from our growing, annual flagship user conference - K:BOS –\u0026amp;nbsp; to the third-party stages like NRF, Shoptalk and eTail, where the Klaviyo brand shows up in remarkable, impactful, and standout ways.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Reporting to the VP of Brand/Creative/Events, our next events leader will\u0026amp;nbsp; undoubtedly work at a fast pace, connect the dots intuitively, and drive results while working collaboratively across multiple stakeholder groups. You’ll help set the multi-year strategy for Klaviyo\u0026#39;s owned and third-party events\u0026amp;nbsp; — and to drive the team – including supporting event and experiential agencies – that bring that strategy to life.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In your day to day, you’ll work across teams to develop and own the comprehensive events strategy that builds brand awareness, generates qualified pipeline, and deepens engagement within the Klaviyo and broader B2C community.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role offers the ideal balance of strategic ownership, people leadership, operational rigor, and creative direction — the latitude to set a bold, multi-year vision for events, and the cross-functional team to help you deliver it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and own the year-long strategy for Klaviyo\u0026#39;s owned, third-party, and internal events — setting the calendar, priorities, ROI metrics, and\u0026amp;nbsp; investment case that ladder up to broader marketing and business goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the annual, multi-million-dollar events budget - forecasting spend, negotiating vendor and agency contracts, and reallocating investment across the portfolio to maximize ROI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Present to marketing leadership and executive leadership to build the case for investment and report on impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead and develop event team, including direct management of the Sr. Events Manager and event contractor, providing the coaching and structure that lets them do their best work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive alignment with agencies, internal stakeholders, and outside production partners to consistently deliver remarkable, on-brand experiences — setting the creative and operational bar and holding partners to it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the strategy and executive-level oversight of Klaviyo\u0026#39;s flagship user conference (K:BOS) and third-party events, from big-picture vision through on-site execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own promotional plan to drive leads, registrations and engagement for events, including but not limited to microsite planning, lifecycle strategy, paid, and internal enablement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally with marketing, sales, customer success, product marketing, and executive stakeholders to ensure events strategy supports broader go-to-market and brand goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with our Field Marketing team to measure event performance and translate results into strategic recommendations for future investment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay ahead of industry trends and competitive events activity, ensuring Klaviyo\u0026#39;s presence stays fresh, innovative, and category-defining\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;12+ years of hands-on event management experience, ideally at a fast-paced, growth-oriented B2B SaaS or consumer brand company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 3+ years of experience as a people leader\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with partnership and co-branding activations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven portfolio of event experiences, with compelling stories to tell about their development, management and success metrics, including holistic campaigns spanning online and in-person touchpoints\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of leading people and directing agency or contractor relationships to deliver high-bar creative and operational outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic thinker who can set a year-long vision and calendar while staying close enough to execution to catch what matters\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional communicator with strong verbal and written skills, comfortable presenting to senior leaders and executive stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Natural collaborator and people leader who builds strong relationships across teams and gets the best out of the people and partners around them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Confident decision-maker who can navigate ambiguity, competing priorities, and high-stakes, high-visibility moments with composure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tech-savvy with AI tool and skill-building proficiency, including Claude/ChatGPT, Salesforce, event platforms (Splash, Swoogo), and the adaptability to learn new tools quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel approximately 30% of the time, as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$164,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$246,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005184003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7792562003?gh_jid=7792562003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5787985003,"location":{"name":"Chicago, IL"},"metadata":null,"id":7792562003,"updated_at":"2026-07-02T13:45:47-04:00","requisition_id":"R-102791","title":"Director, Large Enterprise Sales","company_name":"Klaviyo","first_published":"2026-07-02T10:23:34-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Director of Large Enterprise Sales for the Americas, you will be responsible for hiring, training, coaching, and leading a team of front-line leaders and account executives that work territories of customers with a $500M+ revenue band. This team\u0026#39;s primary objective is to land and expand a portfolio of key strategic accounts in the upmarket segment. Reporting to our VP, Americas Sales, this director will drive sales development, hold direct reports accountable to their KPIs, effectively operate in a fast-paced and rapidly changing environment, and provide Senior Sales Leadership with accurate forecasts and any notable updates or learnings from the field.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Account Executives on complex deals to navigate any customer negotiations and assist in identifying and navigating any internal approvals and processes via a consultative and value-driven sales process\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work cross functionally with CS leadership, onboarding, marketing and product to continue a proactive approach to our upmarket growth strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross functionally to coordinate resources throughout prospecting and sales cycles (i.e., building pipeline via partnerships and business development)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver presentations to a wide audience of potential buyers including C-level executives and executive sponsors, both via in-person and virtual environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate Salesforce hygiene and opportunity forecasting\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work strategically with senior sales and cross-functional leadership to identify trends, challenges, and areas of opportunity to reiterate our enterprise playbooks as we continue to go upmarket\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a knack for building high performing teams and corresponding culture to instill team engagement, collaboration, and satisfaction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply AI fluency to streamline work, reallocate saved time and reinvest into more meaningful, high-impact areas\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You\u0026#39;ll Make an Impact\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We are a great place to work, and our leaders set the tone. You will need to ensure team morale remains high, people feel energized by their work, and we maintain a high standard for performance.\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Regular tactical and developmental 1:1’s with your team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Setting both quantitative and qualitative goals and targets for the team to both hit business goals as well as support career development within the team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Klaviyos delivers work that is deemed ‘remarkable’ by our peers, our customers, and the market. You will focus on the quality of work, then learn how to do it faster, frugally, and more efficiently but never compromising on the quality.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Leadership\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Working closely with the sales leadership team you will provide thought leadership and strategic direction on our Mid-Market segment within AMER\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working cross functionally you will collaborate radically across all functions but particularly ops and enablement, marketing, partnerships and success both here in AMER and in the US\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Inspire and coach AE Managers and AEs, alike, to fulfill their potential and serve as the foundation for future generations of Klaviyos\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Operationally\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be able to understand and compile data, using it to support your strategic direction for the team. Data will be both external in the market and internal tracking team activity and impact. You will be able to clearly and concisely communicate key trends in data to your peers and key stakeholders\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work to assess and introduce new tools and processes into the workflow and manage the change to ensure success\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Customers\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Klaviyos start with the customer and work backward. With this in mind you will put the customer first when thinking about the strategies being put in place for the team.\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of sales management experience with at least 3+ years managing an enterprise or named account team, experience at a hyper-growth SaaS company preferred and MarTech a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years leading front-line sales managers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of both landing and expanding large enterprise and/or named accounts with a dedication to delivering results that exceed sales targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience driving sales opportunities that have a high level of complexity requiring legal modifications, RFP and ROI reports, security assessments, and workback plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborative, critical thinker with a natural sense of curiosity, ambition, and a strong team-oriented approach\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in conducting one-on-one meetings, team gatherings, and maintaining a consistent rhythm of communication with the team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about fostering sales acumen development both at the rep and front-line leadership levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Confident and open to engaging in constructive discussions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exhibits strong coaching and leadership qualities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A deep understanding of SaaS and sales economics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with MEDDICC or other similar sales methodologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Capable of thriving in a fast-paced and occasionally stressful environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You use AI tools to accelerate exploration, shorten iteration cycles, and bring sharper ideas to the table\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$184,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$276,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7792561003?gh_jid=7792561003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5787985003,"location":{"name":"New York, NY"},"metadata":null,"id":7792561003,"updated_at":"2026-07-02T13:45:47-04:00","requisition_id":"R-102791","title":"Director, Large Enterprise Sales","company_name":"Klaviyo","first_published":"2026-07-02T10:23:33-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Director of Large Enterprise Sales for the Americas, you will be responsible for hiring, training, coaching, and leading a team of front-line leaders and account executives that work territories of customers with a $500M+ revenue band. This team\u0026#39;s primary objective is to land and expand a portfolio of key strategic accounts in the upmarket segment. Reporting to our VP, Americas Sales, this director will drive sales development, hold direct reports accountable to their KPIs, effectively operate in a fast-paced and rapidly changing environment, and provide Senior Sales Leadership with accurate forecasts and any notable updates or learnings from the field.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Account Executives on complex deals to navigate any customer negotiations and assist in identifying and navigating any internal approvals and processes via a consultative and value-driven sales process\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work cross functionally with CS leadership, onboarding, marketing and product to continue a proactive approach to our upmarket growth strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross functionally to coordinate resources throughout prospecting and sales cycles (i.e., building pipeline via partnerships and business development)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver presentations to a wide audience of potential buyers including C-level executives and executive sponsors, both via in-person and virtual environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate Salesforce hygiene and opportunity forecasting\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work strategically with senior sales and cross-functional leadership to identify trends, challenges, and areas of opportunity to reiterate our enterprise playbooks as we continue to go upmarket\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a knack for building high performing teams and corresponding culture to instill team engagement, collaboration, and satisfaction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply AI fluency to streamline work, reallocate saved time and reinvest into more meaningful, high-impact areas\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You\u0026#39;ll Make an Impact\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We are a great place to work, and our leaders set the tone. You will need to ensure team morale remains high, people feel energized by their work, and we maintain a high standard for performance.\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Regular tactical and developmental 1:1’s with your team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Setting both quantitative and qualitative goals and targets for the team to both hit business goals as well as support career development within the team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Klaviyos delivers work that is deemed ‘remarkable’ by our peers, our customers, and the market. You will focus on the quality of work, then learn how to do it faster, frugally, and more efficiently but never compromising on the quality.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Leadership\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Working closely with the sales leadership team you will provide thought leadership and strategic direction on our Mid-Market segment within AMER\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working cross functionally you will collaborate radically across all functions but particularly ops and enablement, marketing, partnerships and success both here in AMER and in the US\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Inspire and coach AE Managers and AEs, alike, to fulfill their potential and serve as the foundation for future generations of Klaviyos\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Operationally\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be able to understand and compile data, using it to support your strategic direction for the team. Data will be both external in the market and internal tracking team activity and impact. You will be able to clearly and concisely communicate key trends in data to your peers and key stakeholders\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work to assess and introduce new tools and processes into the workflow and manage the change to ensure success\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Customers\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Klaviyos start with the customer and work backward. With this in mind you will put the customer first when thinking about the strategies being put in place for the team.\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of sales management experience with at least 3+ years managing an enterprise or named account team, experience at a hyper-growth SaaS company preferred and MarTech a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years leading front-line sales managers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of both landing and expanding large enterprise and/or named accounts with a dedication to delivering results that exceed sales targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience driving sales opportunities that have a high level of complexity requiring legal modifications, RFP and ROI reports, security assessments, and workback plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborative, critical thinker with a natural sense of curiosity, ambition, and a strong team-oriented approach\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in conducting one-on-one meetings, team gatherings, and maintaining a consistent rhythm of communication with the team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about fostering sales acumen development both at the rep and front-line leadership levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Confident and open to engaging in constructive discussions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exhibits strong coaching and leadership qualities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A deep understanding of SaaS and sales economics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with MEDDICC or other similar sales methodologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Capable of thriving in a fast-paced and occasionally stressful environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You use AI tools to accelerate exploration, shorten iteration cycles, and bring sharper ideas to the table\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$184,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$276,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7792564003?gh_jid=7792564003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5787985003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":7792564003,"updated_at":"2026-07-02T13:45:47-04:00","requisition_id":"R-102791","title":"Director, Large Enterprise Sales","company_name":"Klaviyo","first_published":"2026-07-02T10:23:36-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Director of Large Enterprise Sales for the Americas, you will be responsible for hiring, training, coaching, and leading a team of front-line leaders and account executives that work territories of customers with a $500M+ revenue band. This team\u0026#39;s primary objective is to land and expand a portfolio of key strategic accounts in the upmarket segment. Reporting to our VP, Americas Sales, this director will drive sales development, hold direct reports accountable to their KPIs, effectively operate in a fast-paced and rapidly changing environment, and provide Senior Sales Leadership with accurate forecasts and any notable updates or learnings from the field.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Account Executives on complex deals to navigate any customer negotiations and assist in identifying and navigating any internal approvals and processes via a consultative and value-driven sales process\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work cross functionally with CS leadership, onboarding, marketing and product to continue a proactive approach to our upmarket growth strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross functionally to coordinate resources throughout prospecting and sales cycles (i.e., building pipeline via partnerships and business development)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver presentations to a wide audience of potential buyers including C-level executives and executive sponsors, both via in-person and virtual environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate Salesforce hygiene and opportunity forecasting\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work strategically with senior sales and cross-functional leadership to identify trends, challenges, and areas of opportunity to reiterate our enterprise playbooks as we continue to go upmarket\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a knack for building high performing teams and corresponding culture to instill team engagement, collaboration, and satisfaction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply AI fluency to streamline work, reallocate saved time and reinvest into more meaningful, high-impact areas\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You\u0026#39;ll Make an Impact\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We are a great place to work, and our leaders set the tone. You will need to ensure team morale remains high, people feel energized by their work, and we maintain a high standard for performance.\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Regular tactical and developmental 1:1’s with your team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Setting both quantitative and qualitative goals and targets for the team to both hit business goals as well as support career development within the team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Klaviyos delivers work that is deemed ‘remarkable’ by our peers, our customers, and the market. You will focus on the quality of work, then learn how to do it faster, frugally, and more efficiently but never compromising on the quality.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Leadership\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Working closely with the sales leadership team you will provide thought leadership and strategic direction on our Mid-Market segment within AMER\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working cross functionally you will collaborate radically across all functions but particularly ops and enablement, marketing, partnerships and success both here in AMER and in the US\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Inspire and coach AE Managers and AEs, alike, to fulfill their potential and serve as the foundation for future generations of Klaviyos\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Operationally\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be able to understand and compile data, using it to support your strategic direction for the team. Data will be both external in the market and internal tracking team activity and impact. You will be able to clearly and concisely communicate key trends in data to your peers and key stakeholders\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work to assess and introduce new tools and processes into the workflow and manage the change to ensure success\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Customers\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Klaviyos start with the customer and work backward. With this in mind you will put the customer first when thinking about the strategies being put in place for the team.\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of sales management experience with at least 3+ years managing an enterprise or named account team, experience at a hyper-growth SaaS company preferred and MarTech a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years leading front-line sales managers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of both landing and expanding large enterprise and/or named accounts with a dedication to delivering results that exceed sales targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience driving sales opportunities that have a high level of complexity requiring legal modifications, RFP and ROI reports, security assessments, and workback plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborative, critical thinker with a natural sense of curiosity, ambition, and a strong team-oriented approach\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in conducting one-on-one meetings, team gatherings, and maintaining a consistent rhythm of communication with the team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about fostering sales acumen development both at the rep and front-line leadership levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Confident and open to engaging in constructive discussions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exhibits strong coaching and leadership qualities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A deep understanding of SaaS and sales economics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with MEDDICC or other similar sales methodologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Capable of thriving in a fast-paced and occasionally stressful environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You use AI tools to accelerate exploration, shorten iteration cycles, and bring sharper ideas to the table\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$184,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$276,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7789123003?gh_jid=7789123003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5787985003,"location":{"name":"Boston, MA"},"metadata":null,"id":7789123003,"updated_at":"2026-07-02T13:45:47-04:00","requisition_id":"R-102791","title":"Director, Large Enterprise Sales","company_name":"Klaviyo","first_published":"2026-07-02T10:08:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Director of Large Enterprise Sales for the Americas, you will be responsible for hiring, training, coaching, and leading a team of front-line leaders and account executives that work territories of customers with a $500M+ revenue band. This team\u0026#39;s primary objective is to land and expand a portfolio of key strategic accounts in the upmarket segment. Reporting to our VP, Americas Sales, this director will drive sales development, hold direct reports accountable to their KPIs, effectively operate in a fast-paced and rapidly changing environment, and provide Senior Sales Leadership with accurate forecasts and any notable updates or learnings from the field.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Account Executives on complex deals to navigate any customer negotiations and assist in identifying and navigating any internal approvals and processes via a consultative and value-driven sales process\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work cross functionally with CS leadership, onboarding, marketing and product to continue a proactive approach to our upmarket growth strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross functionally to coordinate resources throughout prospecting and sales cycles (i.e., building pipeline via partnerships and business development)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver presentations to a wide audience of potential buyers including C-level executives and executive sponsors, both via in-person and virtual environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate Salesforce hygiene and opportunity forecasting\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work strategically with senior sales and cross-functional leadership to identify trends, challenges, and areas of opportunity to reiterate our enterprise playbooks as we continue to go upmarket\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a knack for building high performing teams and corresponding culture to instill team engagement, collaboration, and satisfaction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply AI fluency to streamline work, reallocate saved time and reinvest into more meaningful, high-impact areas\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You\u0026#39;ll Make an Impact\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We are a great place to work, and our leaders set the tone. You will need to ensure team morale remains high, people feel energized by their work, and we maintain a high standard for performance.\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Regular tactical and developmental 1:1’s with your team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Setting both quantitative and qualitative goals and targets for the team to both hit business goals as well as support career development within the team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Klaviyos delivers work that is deemed ‘remarkable’ by our peers, our customers, and the market. You will focus on the quality of work, then learn how to do it faster, frugally, and more efficiently but never compromising on the quality.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Leadership\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Working closely with the sales leadership team you will provide thought leadership and strategic direction on our Mid-Market segment within AMER\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working cross functionally you will collaborate radically across all functions but particularly ops and enablement, marketing, partnerships and success both here in AMER and in the US\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Inspire and coach AE Managers and AEs, alike, to fulfill their potential and serve as the foundation for future generations of Klaviyos\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Operationally\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be able to understand and compile data, using it to support your strategic direction for the team. Data will be both external in the market and internal tracking team activity and impact. You will be able to clearly and concisely communicate key trends in data to your peers and key stakeholders\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work to assess and introduce new tools and processes into the workflow and manage the change to ensure success\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Customers\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Klaviyos start with the customer and work backward. With this in mind you will put the customer first when thinking about the strategies being put in place for the team.\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of sales management experience with at least 3+ years managing an enterprise or named account team, experience at a hyper-growth SaaS company preferred and MarTech a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years leading front-line sales managers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of both landing and expanding large enterprise and/or named accounts with a dedication to delivering results that exceed sales targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience driving sales opportunities that have a high level of complexity requiring legal modifications, RFP and ROI reports, security assessments, and workback plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborative, critical thinker with a natural sense of curiosity, ambition, and a strong team-oriented approach\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in conducting one-on-one meetings, team gatherings, and maintaining a consistent rhythm of communication with the team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about fostering sales acumen development both at the rep and front-line leadership levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Confident and open to engaging in constructive discussions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exhibits strong coaching and leadership qualities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A deep understanding of SaaS and sales economics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with MEDDICC or other similar sales methodologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Capable of thriving in a fast-paced and occasionally stressful environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You use AI tools to accelerate exploration, shorten iteration cycles, and bring sharper ideas to the table\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$184,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$276,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7792565003?gh_jid=7792565003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5787985003,"location":{"name":"Los Angeles, CA"},"metadata":null,"id":7792565003,"updated_at":"2026-07-02T13:45:47-04:00","requisition_id":"R-102791","title":"Director, Large Enterprise Sales","company_name":"Klaviyo","first_published":"2026-07-02T10:23:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Director of Large Enterprise Sales for the Americas, you will be responsible for hiring, training, coaching, and leading a team of front-line leaders and account executives that work territories of customers with a $500M+ revenue band. This team\u0026#39;s primary objective is to land and expand a portfolio of key strategic accounts in the upmarket segment. Reporting to our VP, Americas Sales, this director will drive sales development, hold direct reports accountable to their KPIs, effectively operate in a fast-paced and rapidly changing environment, and provide Senior Sales Leadership with accurate forecasts and any notable updates or learnings from the field.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Account Executives on complex deals to navigate any customer negotiations and assist in identifying and navigating any internal approvals and processes via a consultative and value-driven sales process\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work cross functionally with CS leadership, onboarding, marketing and product to continue a proactive approach to our upmarket growth strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross functionally to coordinate resources throughout prospecting and sales cycles (i.e., building pipeline via partnerships and business development)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver presentations to a wide audience of potential buyers including C-level executives and executive sponsors, both via in-person and virtual environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate Salesforce hygiene and opportunity forecasting\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work strategically with senior sales and cross-functional leadership to identify trends, challenges, and areas of opportunity to reiterate our enterprise playbooks as we continue to go upmarket\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a knack for building high performing teams and corresponding culture to instill team engagement, collaboration, and satisfaction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply AI fluency to streamline work, reallocate saved time and reinvest into more meaningful, high-impact areas\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You\u0026#39;ll Make an Impact\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We are a great place to work, and our leaders set the tone. You will need to ensure team morale remains high, people feel energized by their work, and we maintain a high standard for performance.\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Regular tactical and developmental 1:1’s with your team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Setting both quantitative and qualitative goals and targets for the team to both hit business goals as well as support career development within the team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Klaviyos delivers work that is deemed ‘remarkable’ by our peers, our customers, and the market. You will focus on the quality of work, then learn how to do it faster, frugally, and more efficiently but never compromising on the quality.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Leadership\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Working closely with the sales leadership team you will provide thought leadership and strategic direction on our Mid-Market segment within AMER\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working cross functionally you will collaborate radically across all functions but particularly ops and enablement, marketing, partnerships and success both here in AMER and in the US\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Inspire and coach AE Managers and AEs, alike, to fulfill their potential and serve as the foundation for future generations of Klaviyos\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Operationally\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be able to understand and compile data, using it to support your strategic direction for the team. Data will be both external in the market and internal tracking team activity and impact. You will be able to clearly and concisely communicate key trends in data to your peers and key stakeholders\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work to assess and introduce new tools and processes into the workflow and manage the change to ensure success\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Customers\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Klaviyos start with the customer and work backward. With this in mind you will put the customer first when thinking about the strategies being put in place for the team.\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of sales management experience with at least 3+ years managing an enterprise or named account team, experience at a hyper-growth SaaS company preferred and MarTech a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years leading front-line sales managers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of both landing and expanding large enterprise and/or named accounts with a dedication to delivering results that exceed sales targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience driving sales opportunities that have a high level of complexity requiring legal modifications, RFP and ROI reports, security assessments, and workback plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborative, critical thinker with a natural sense of curiosity, ambition, and a strong team-oriented approach\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in conducting one-on-one meetings, team gatherings, and maintaining a consistent rhythm of communication with the team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about fostering sales acumen development both at the rep and front-line leadership levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Confident and open to engaging in constructive discussions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exhibits strong coaching and leadership qualities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A deep understanding of SaaS and sales economics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with MEDDICC or other similar sales methodologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Capable of thriving in a fast-paced and occasionally stressful environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You use AI tools to accelerate exploration, shorten iteration cycles, and bring sharper ideas to the table\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$184,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$276,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7792563003?gh_jid=7792563003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5787985003,"location":{"name":"Austin, TX"},"metadata":null,"id":7792563003,"updated_at":"2026-07-02T13:45:47-04:00","requisition_id":"R-102791","title":"Director, Large Enterprise Sales","company_name":"Klaviyo","first_published":"2026-07-02T10:23:35-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Director of Large Enterprise Sales for the Americas, you will be responsible for hiring, training, coaching, and leading a team of front-line leaders and account executives that work territories of customers with a $500M+ revenue band. This team\u0026#39;s primary objective is to land and expand a portfolio of key strategic accounts in the upmarket segment. Reporting to our VP, Americas Sales, this director will drive sales development, hold direct reports accountable to their KPIs, effectively operate in a fast-paced and rapidly changing environment, and provide Senior Sales Leadership with accurate forecasts and any notable updates or learnings from the field.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Account Executives on complex deals to navigate any customer negotiations and assist in identifying and navigating any internal approvals and processes via a consultative and value-driven sales process\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work cross functionally with CS leadership, onboarding, marketing and product to continue a proactive approach to our upmarket growth strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross functionally to coordinate resources throughout prospecting and sales cycles (i.e., building pipeline via partnerships and business development)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver presentations to a wide audience of potential buyers including C-level executives and executive sponsors, both via in-person and virtual environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate Salesforce hygiene and opportunity forecasting\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work strategically with senior sales and cross-functional leadership to identify trends, challenges, and areas of opportunity to reiterate our enterprise playbooks as we continue to go upmarket\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a knack for building high performing teams and corresponding culture to instill team engagement, collaboration, and satisfaction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply AI fluency to streamline work, reallocate saved time and reinvest into more meaningful, high-impact areas\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You\u0026#39;ll Make an Impact\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We are a great place to work, and our leaders set the tone. You will need to ensure team morale remains high, people feel energized by their work, and we maintain a high standard for performance.\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Regular tactical and developmental 1:1’s with your team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Setting both quantitative and qualitative goals and targets for the team to both hit business goals as well as support career development within the team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Klaviyos delivers work that is deemed ‘remarkable’ by our peers, our customers, and the market. You will focus on the quality of work, then learn how to do it faster, frugally, and more efficiently but never compromising on the quality.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Leadership\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Working closely with the sales leadership team you will provide thought leadership and strategic direction on our Mid-Market segment within AMER\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working cross functionally you will collaborate radically across all functions but particularly ops and enablement, marketing, partnerships and success both here in AMER and in the US\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Inspire and coach AE Managers and AEs, alike, to fulfill their potential and serve as the foundation for future generations of Klaviyos\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Operationally\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be able to understand and compile data, using it to support your strategic direction for the team. Data will be both external in the market and internal tracking team activity and impact. You will be able to clearly and concisely communicate key trends in data to your peers and key stakeholders\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work to assess and introduce new tools and processes into the workflow and manage the change to ensure success\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Customers\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Klaviyos start with the customer and work backward. With this in mind you will put the customer first when thinking about the strategies being put in place for the team.\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of sales management experience with at least 3+ years managing an enterprise or named account team, experience at a hyper-growth SaaS company preferred and MarTech a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years leading front-line sales managers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of both landing and expanding large enterprise and/or named accounts with a dedication to delivering results that exceed sales targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience driving sales opportunities that have a high level of complexity requiring legal modifications, RFP and ROI reports, security assessments, and workback plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborative, critical thinker with a natural sense of curiosity, ambition, and a strong team-oriented approach\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in conducting one-on-one meetings, team gatherings, and maintaining a consistent rhythm of communication with the team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about fostering sales acumen development both at the rep and front-line leadership levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Confident and open to engaging in constructive discussions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exhibits strong coaching and leadership qualities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A deep understanding of SaaS and sales economics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with MEDDICC or other similar sales methodologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Capable of thriving in a fast-paced and occasionally stressful environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You use AI tools to accelerate exploration, shorten iteration cycles, and bring sharper ideas to the table\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$184,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$276,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7768263003?gh_jid=7768263003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5779286003,"location":{"name":"Boston, MA"},"metadata":null,"id":7768263003,"updated_at":"2026-06-23T16:43:49-04:00","requisition_id":"R-102741","title":"Director of Engineering, Infrastructure","company_name":"Klaviyo","first_published":"2026-06-15T09:48:06-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo’s mission is to empower businesses to independently drive their growth, and the Engineering Department\u0026#39;s contribution to this mission is crucial. As Director of Production Infrastructure, you\u0026#39;ll helm the creation and management of a high-performance platform designed to support the rapid innovation demanded by our R\u0026amp;amp;D teams. This role is all about defining the pillars of our infrastructure, compute, storage, networking, observability, and setting a robust set of principles that guide their use.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this position, you\u0026#39;ll be entrusted with the responsibility of developing and maintaining platform primitives that empower our engineering teams to bring ideas to life seamlessly. Collaborating with industry leaders across engineering, security, and finance, your decisions will shape the infrastructure blueprint that underpins our scalable, secure, and cost-effective operations. As a leader, your mission is to foster a culture of ownership, innovation, and productivity while steering teams toward achieving critical reliability and performance metrics. Your role will span across defining clear service contracts, instituting capacity plans, and honing our developer enablement strategy to reduce friction and enhance developer velocity.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the definition of platform primitives such as compute runtimes, storage options, and service networking, ensuring they are scalable, secure, and aligned with Klaviyo\u0026#39;s standards for operational excellence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create and disseminate golden paths and decision trees that simplify the technological choices for R\u0026amp;amp;D teams, enhancing consistency and self-sufficiency across engineering efforts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive initiatives that enhance the reliability of production systems, focusing on incident prevention, transparent response protocols, and proactive capacity planning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate with product teams to identify and eliminate infrastructure bottlenecks, aiding in improving the time-to-market for new services and increasing developer satisfaction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish frameworks for cost-effective infrastructure management, balancing financial discipline with flexibility and efficiency to maximize value delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and develop high-performing teams, fostering a culture of inclusivity and ownership, while setting clear, impactful goals that align with business priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with cross-functional partners to manage platform investments, clarify ownership, and safely implement infrastructure changes that drive strategic outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track and report critical performance metrics, such as system reliability, developer productivity, and infrastructure costs, enabling data-driven decision-making and accountability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Optimize the use of AI to enhance infrastructure management and development processes, pioneering innovative workflows that keep Klaviyo at the forefront of technological advancement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion operational readiness by establishing robust SLAs and SLIs, ensuring all infrastructure components meet defined performance thresholds conforming to Klaviyo\u0026#39;s quality standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate a culture of continuous learning and experimentation with AI tools, deploying enhancements that intelligently streamline engineering workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead a disciplined approach to incident management and postmortems, establishing a blameless culture of learning and innovation to minimize future disruptions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have over 10 years of experience in infrastructure, SRE, platform engineering, or security engineering, with at least 5 years managing managers and senior ICs, demonstrating strong leadership and team-building skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your leadership style fosters inclusivity and empowerment, setting high standards that inspire your teams to achieve ambitious goals aligned with Klaviyo\u0026#39;s mission.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You possess a deep understanding of SRE principles, with proven expertise in designing effective SLOs and SLIs, managing incidents, and ensuring capacity planning and operational continuity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience with LiveSite (the enterprise web platform) and understand the infrastructure requirements, integration patterns, and operational demands that come with supporting enterprise-grade web properties at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You own the live site, you bring urgency, clear judgment, and a structured approach to production incidents, and you build teams that treat uptime and reliability as first-order concerns, not afterthoughts. You have a proven track record of standing up or strengthening LiveSite culture inside engineering orgs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at simplifying complexity and creating logical clarity, using your strong communication skills to drive organizational changes across product, data, and security domains.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your decision-making is driven by outcomes, and you\u0026#39;re comfortable prioritizing initiatives that deliver the most significant business impact, even if it means narrowing the scope.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your hands-on experience with AI makes you AI-curious, and you\u0026#39;re eager to leverage it to drive smarter, more efficient infrastructure operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your technical expertise is both broad and deep, you command public cloud services, container orchestration, service meshing, data storage, and observability at a systems level, and you remain hands-on when it counts, able to roll up your sleeves and debug a complex distributed-systems problem alongside your team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You build and nurture a culture of ownership and continuous improvement, encouraging your teams to innovate and excel while maintaining a strong focus on customer value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You possess a keen ability to balance strategic thinking with tactical execution, ensuring infrastructure solutions not only meet current needs but are future-proof and scalable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are an org builder, you know how to scale a team thoughtfully, develop high-potential engineers into managers, and create the conditions for leaders to emerge and grow.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You raise the bar relentlessly, you set high standards for engineering excellence, hold yourself and your teams accountable to those standards, and invest continuously in growing the people around you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are an org builder, you know how to scale a team thoughtfully, develop high-potential engineers into managers, and create the conditions for leaders to emerge and grow.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You raise the bar relentlessly, you set high standards for engineering excellence, hold yourself and your teams accountable to those standards, and invest continuously in growing the people around you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Committed to fostering a learning environment, you continually seek ways to improve team skills, processes, and technologies to align with Klaviyo\u0026#39;s growth and innovation objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You bring a security-first mindset to infrastructure decisions, with experience partnering closely with security engineering teams to build platforms that are secure by design and operationally hardened.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You bring a security-first mindset to infrastructure decisions, with experience partnering closely with security engineering teams to build platforms that are secure by design and operationally hardened.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Previous experience in transforming internal platforms into productized services, complete with SLAs and developer experience-focused roadmaps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in architecting data-centric and event-driven systems at a large scale, particularly within a high-growth environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Established partnerships with centralized data platforms, defining clean ownership boundaries and integrating efficiently with existing workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of optimizing both cost-to-serve and reliability metrics in a scaling SaaS company, driving significant impact on the bottom line.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with the challenges and opportunities characteristic of a high-growth SaaS milieu, with a focus on leveraging those to drive platform innovation and efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why This Role Matters\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Director of Production Infrastructure at Klaviyo is a mission-critical role that directly influences the core foundations of our technology stack. Ensuring that our infrastructure is robust, scalable, and future-proof enables our engineering teams to accelerate product development effectively and safely, cementing Klaviyo’s position as an industry leader in empowering business growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your leadership will impact our ability to innovate rapidly and maintain the high standards of reliability our customers expect. By driving infrastructure improvements that reduce developer friction, enhance system reliability, and lower operational costs, you ensure Klaviyo can offer exceptional value to our clients while scaling our operations sustainably.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;For a top candidate, this role represents a unique opportunity to lead a team in redefining infrastructure excellence against the backdrop of a dynamic business landscape. You’ll play a pivotal role in shaping the technological trajectory of Klaviyo, working alongside passionate professionals committed to creating powerful solutions that enable our customers to achieve significant growth.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$244,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$366,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7762361003?gh_jid=7762361003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5776602003,"location":{"name":"Dublin, IE"},"metadata":null,"id":7762361003,"updated_at":"2026-07-27T12:04:57-04:00","requisition_id":"R-102712","title":"Director of Sales, Commercial (Europe)","company_name":"Klaviyo","first_published":"2026-06-16T04:34:25-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Director of Sales, Commercial – Europe\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, we\u0026#39;re building one of the most ambitious go-to-market organisations in SaaS, and Dublin is at the heart of that growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a talented Director of Sales to lead our Commercial organisation at Klaviyo. Reporting to our VP of EMEA Sales, you’ll be responsible for leading a team of Sales Managers and a wider team of Commercial Account Executives across two offices (Dublin and London) and three sub-regions (Northern, Southern, and Central).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes hiring, training, operational rigour, forecast management, performance analysis, and day-to-day coaching and talent development. The ideal candidate will have a strong track record of developing high-performing sales teams in a fast-paced environment and be able to demonstrate strong deal management and AI fluency.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;In This Role You Will Be Responsible For\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Build and Develop the Team\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead, coach, and develop a team of Sales Managers and Account Executives across Europe.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hire exceptional talent and raise the bar on what great looks like — building the pipeline of future Klaviyo leaders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach Sales Managers to become strong people leaders in their own right.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create clear development pathways and a culture of accountability, learning, and high performance.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Own the Regional Strategy\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute the go-to-market strategy for Klaviyo\u0026#39;s Commercial segment across Europe.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate business objectives into clear priorities and operational plans.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify growth opportunities, optimise performance, and bring a founder\u0026#39;s mindset to problem-solving.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a strategic partner to EMEA leadership on regional business decisions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Drive Operational Excellence\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Accurately forecast and manage monthly, quarterly, and annual business performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use data to make decisions, surface trends, and drive accountability across the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously improve pipeline management, sales process, and team productivity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate and implement tools and processes that help the team scale effectively.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Partner Across the Business\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Marketing, Partnerships, Revenue Operations, Enablement, and Customer Success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influence strategy, share market insights, and align cross-functional teams around shared goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to EMEA succession planning and help shape the broader Klaviyo Dublin community.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make an Impact\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Team\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We are a great place to work, and our leaders set the tone. You will need to ensure team morale remains high, people feel energised by their work, and we maintain a high standard for performance.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Regular tactical and developmental 1:1s with your team of managers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Setting both quantitative and qualitative goals and targets for the team to hit business goals as well as support career development within the team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Klaviyos deliver work that is deemed ‘remarkable’ by our peers, our customers, and the market. You will focus on the quality of work, then learn how to do it faster, frugally, and more efficiently, but never compromising on quality.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Leadership\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Working closely with the sales leadership team, you will provide thought leadership and strategic direction on our SMB segment within Southern and Central Europe.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working cross-functionally, you will collaborate radically across all functions — particularly ops and enablement, marketing, partnerships, and success — both here in EMEA and in the US.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Inspire and coach AE Managers and AEs alike to fulfil their potential and serve as the foundation for future generations of Klaviyos.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Operationally\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Understand and compile data, using it to support your strategic direction for the team. Data will be both external — in the market — and internal, tracking team activity and impact. You will clearly and concisely communicate key trends in data to your peers and key stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work to assess and introduce new tools and processes into the workflow and manage the change to ensure success.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Customers\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Klaviyos start with the customer and work backward. With this in mind, you will put the customer first when thinking about the strategies being put in place for the team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A proven sales leader with a track record of building and developing high-performing teams in a fast-growth environment — ideally within SaaS or technology.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Someone who has led leaders before, and knows what it takes to develop managers into great people leaders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable operating across a broad scope — multiple markets, segments, and functions — without needing everything perfectly defined.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Resilient and adaptable: you\u0026#39;ve navigated ambiguity, led through change, and built in environments where the path wasn\u0026#39;t always clear.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a builder\u0026#39;s mindset — energised by creating structure where none exists and improving systems that are still evolving.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data-driven: you use numbers to tell stories, make decisions, and hold teams accountable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong communicator who can influence at all levels and bring people together around a shared vision.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer-focused and deeply committed to team success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You bring energy, grit, and a genuine belief that how you build the team is as important as the results you deliver.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in a high-growth SaaS or technology business, ideally with exposure to earlier-stage or scale-up environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading sales teams across European markets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in French or German.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in ecommerce, marketing technology, or related industries.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with sales methodologies such as Challenger, Sandler, or SPIN.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;€144.000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;€216.000 EUR\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4061644003,"name":"Dublin","location":"Dublin, County Dublin, Ireland","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7797878003?gh_jid=7797878003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5776602003,"location":{"name":"London, UK"},"metadata":null,"id":7797878003,"updated_at":"2026-07-27T12:04:57-04:00","requisition_id":"R-102712","title":"Director of Sales, Commercial (Europe)","company_name":"Klaviyo","first_published":"2026-07-07T12:19:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Director of Sales, Commercial – Europe\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, we\u0026#39;re building one of the most ambitious go-to-market organisations in SaaS, and Dublin is at the heart of that growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a talented Director of Sales to lead our Commercial organisation at Klaviyo. Reporting to our VP of EMEA Sales, you’ll be responsible for leading a team of Sales Managers and a wider team of Commercial Account Executives across two offices (Dublin and London) and three sub-regions (Northern, Southern, and Central).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes hiring, training, operational rigour, forecast management, performance analysis, and day-to-day coaching and talent development. The ideal candidate will have a strong track record of developing high-performing sales teams in a fast-paced environment and be able to demonstrate strong deal management and AI fluency.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;In This Role You Will Be Responsible For\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Build and Develop the Team\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead, coach, and develop a team of Sales Managers and Account Executives across Europe.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hire exceptional talent and raise the bar on what great looks like — building the pipeline of future Klaviyo leaders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach Sales Managers to become strong people leaders in their own right.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create clear development pathways and a culture of accountability, learning, and high performance.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Own the Regional Strategy\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute the go-to-market strategy for Klaviyo\u0026#39;s Commercial segment across Europe.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate business objectives into clear priorities and operational plans.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify growth opportunities, optimise performance, and bring a founder\u0026#39;s mindset to problem-solving.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a strategic partner to EMEA leadership on regional business decisions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Drive Operational Excellence\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Accurately forecast and manage monthly, quarterly, and annual business performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use data to make decisions, surface trends, and drive accountability across the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously improve pipeline management, sales process, and team productivity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate and implement tools and processes that help the team scale effectively.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Partner Across the Business\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Marketing, Partnerships, Revenue Operations, Enablement, and Customer Success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influence strategy, share market insights, and align cross-functional teams around shared goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to EMEA succession planning and help shape the broader Klaviyo Dublin community.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make an Impact\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Team\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We are a great place to work, and our leaders set the tone. You will need to ensure team morale remains high, people feel energised by their work, and we maintain a high standard for performance.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Regular tactical and developmental 1:1s with your team of managers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Setting both quantitative and qualitative goals and targets for the team to hit business goals as well as support career development within the team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Klaviyos deliver work that is deemed ‘remarkable’ by our peers, our customers, and the market. You will focus on the quality of work, then learn how to do it faster, frugally, and more efficiently, but never compromising on quality.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Leadership\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Working closely with the sales leadership team, you will provide thought leadership and strategic direction on our SMB segment within Southern and Central Europe.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working cross-functionally, you will collaborate radically across all functions — particularly ops and enablement, marketing, partnerships, and success — both here in EMEA and in the US.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Inspire and coach AE Managers and AEs alike to fulfil their potential and serve as the foundation for future generations of Klaviyos.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Operationally\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Understand and compile data, using it to support your strategic direction for the team. Data will be both external — in the market — and internal, tracking team activity and impact. You will clearly and concisely communicate key trends in data to your peers and key stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work to assess and introduce new tools and processes into the workflow and manage the change to ensure success.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Customers\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Klaviyos start with the customer and work backward. With this in mind, you will put the customer first when thinking about the strategies being put in place for the team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A proven sales leader with a track record of building and developing high-performing teams in a fast-growth environment — ideally within SaaS or technology.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Someone who has led leaders before, and knows what it takes to develop managers into great people leaders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable operating across a broad scope — multiple markets, segments, and functions — without needing everything perfectly defined.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Resilient and adaptable: you\u0026#39;ve navigated ambiguity, led through change, and built in environments where the path wasn\u0026#39;t always clear.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a builder\u0026#39;s mindset — energised by creating structure where none exists and improving systems that are still evolving.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data-driven: you use numbers to tell stories, make decisions, and hold teams accountable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong communicator who can influence at all levels and bring people together around a shared vision.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer-focused and deeply committed to team success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You bring energy, grit, and a genuine belief that how you build the team is as important as the results you deliver.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in a high-growth SaaS or technology business, ideally with exposure to earlier-stage or scale-up environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading sales teams across European markets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in French or German.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in ecommerce, marketing technology, or related industries.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with sales methodologies such as Challenger, Sandler, or SPIN.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;€144.000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;€216.000 EUR\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4061644003,"name":"Dublin","location":"Dublin, County Dublin, Ireland","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7766942003?gh_jid=7766942003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5778660003,"location":{"name":"Boston, MA"},"metadata":null,"id":7766942003,"updated_at":"2026-07-22T03:00:50-04:00","requisition_id":"R-102734","title":"Director, Product Management - Channel Infrastructure \u0026 Mobile","company_name":"Klaviyo","first_published":"2026-06-23T10:50:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo’s mission is helping businesses grow by owning their data and experiences. The Director of Product, Channel Infrastructure and Mobile will lead shared infrastructure for all channels, with deep ownership of email, push, and in-app messaging. This leader will advance robust, global infrastructure and manage the full product lifecycle, focusing on mobile ecosystems (iOS, Android, and SDKs). You will own the strategic roadmap and collaborate across engineering, design, and marketing to deliver impactful customer solutions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Influence how top brands communicate at scale within a fast-growing company. You will work with industry leaders to foster a culture of innovation and excellence aligned with Klaviyo’s values. This unique opportunity places you at the helm of a transforming omnichannel platform. Your contributions will shape global business interactions and leave a lasting mark on Klaviyo’s growth journey.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define, develop, and execute a strategic roadmap for Klaviyo\u0026#39;s messaging platforms to enhance their scalability and performance across multiple channels. This effort will directly support our mission of customer data ownership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead cross-functional teams to innovate and implement new features in mobile ecosystems, increasing our value proposition for iOS and Android. Strengthening these platforms will fortify Klaviyo\u0026#39;s leadership in the market.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive the end-to-end product lifecycle management, from ideation through delivery, ensuring product offerings meet high-quality standards and align with customer expectations. This will contribute to customer satisfaction and retention.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish key performance metrics for the channel infrastructure and use data-driven insights to make informed decisions that propel performance improvements. This approach will foster data ownership and business growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cultivate relationships with major platform partners and stakeholders to strengthen Klaviyo\u0026#39;s market position and enhance collaborative innovation. Such partnerships are essential for maintaining our customer-first proposition.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage a team of talented product managers, providing mentorship and guidance to develop their skills and align their work with Klaviyo\u0026#39;s strategic goals. Talented teams are crucial to achieving our mission.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously assess market trends and consumer feedback to identify opportunities for new channel features or enhancements. Responding to changing dynamics will ensure competitiveness and relevance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enhance communication processes to better coordinate and unify efforts across Klaviyo\u0026#39;s global teams, ensuring the seamless integration of channel and mobile functionalities. Streamlining communication maximizes efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion an agile development approach to bring flexibility and adaptability to product development processes. This methodology supports rapid iteration and faster time-to-market for new features.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate feedback loops with customers to ensure product developments resonate with end-user needs, reinforcing Klaviyo\u0026#39;s commitment to customer-first solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement rigorous testing methodologies to ensure product reliabilities, such that each channel release is dependable and meets enterprise-grade standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate for a customer-centric approach in all development initiatives, ensuring that our channels deliver personalized and impactful experiences that resonate with our clients\u0026#39; audiences.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have at least 3+ years of direct management experience and 10 years of experience in product management with a proven track record in scaling messaging platforms like email, SMS, RCS, WhatsApp, and mobile push notifications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your technical depth is exemplary, with robust understanding of iOS, Android, and mobile SDK ecosystems, enabling you to make informed strategic decisions that drive innovation and scalability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at cross-functional leadership, effectively bringing together teams from engineering, marketing, and customer success to deliver cohesive and effective product strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your data-driven mindset is impeccable, enabling you to employ analytics effectively in monitoring success metrics and iterating product strategies that enhance user experiences and business growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with AI and machine learning technologies is a plus, as these are increasingly influential in designing intuitive, predictive customer communication strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a visionary leader, capable of inspiring and mentoring teams to achieve strategic objectives while fostering a collaborative and high-performance work environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your strategic acumen is backed by hands-on experience in managing end-to-end product development lifecycles, from ideation and planning through to launch and iteration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You thrive in fast-paced, dynamic environments and can deliver results in high-pressure situations, maintaining a focus on customer satisfaction and business value creation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your exceptional communication skills allow you to articulate complex technical concepts to diverse audiences, thereby facilitating mutual understanding and stakeholder alignment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A natural innovator, you enjoy exploring uncharted territories, taking risks, and seizing opportunities to disrupt markets with new, compelling product adventures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate a customer-first mindset, continuously advocating for the end-user and striving to enhance customer engagement, satisfaction, and loyalty through groundbreaking tech solutions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Haves\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;An advanced degree in a relevant field such as Computer Science, Engineering, or an MBA is advantageous, reflecting a sophisticated grasp of business and technology integration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with global teams and managing products in international markets will be beneficial, offering a broader perspective on diverse customer needs and market dynamics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous experience in a startup or rapidly scaling tech company is valued, granting agility and insight into navigating high-growth environments effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of successful product launches in a highly competitive landscape will further differentiate candidates, showcasing an ability to manage complexity and deliver impactful results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of experience working with large Enterprise customers, understanding their needs around scale, data governance, and data reliability.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why This Role Matters\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Director of Product, Channel Infrastructure and Mobile is essential to Klaviyo\u0026#39;s goal of leading in personalized customer experiences. As businesses grow, they require the scalable and flexible communication platforms this role oversees.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Tasked with enhancing omnichannel messaging, the director empowers customers to maximize their preferred channels, driving engagement and substantive growth. This position highlights technology\u0026#39;s power to forge deeper relationships and expand businesses.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ideal candidates will lead Klaviyo\u0026#39;s product development during this high-growth phase, impacting how global brands interact with millions of consumers. This role offers a unique opportunity for professional impact at the forefront of innovation.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$224,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$336,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4007869003,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7746935003?gh_jid=7746935003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5769972003,"location":{"name":"London, UK"},"metadata":null,"id":7746935003,"updated_at":"2026-07-27T12:04:57-04:00","requisition_id":"R-102694","title":"Director, Professional Services, EMEA","company_name":"Klaviyo","first_published":"2026-06-05T10:54:50-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;The Director, Professional Services, EMEA leads our Professional Services business in the region. You own the performance and development of our EMEA Implementation Consultants, Solution Architects, and Deliverability Strategists — delivering enterprise-level services and the kind of impact, customer experience, and sustained growth that defines a strategic partner. You partner with each global function leader to uphold global fidelity across AMER, EMEA, and APAC while bringing the regional judgment that makes services land for EMEA customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are equally a GTM leader and the Professional Services voice in EMEA\u0026#39;s commercial conversations — partnering with Sales to drive services attach and with Customer Success to drive customer growth across the lifecycle through PSSP, Expert Services, and post-implementation engagements. You are credible on services value, fluent in solution selling, and accountable for the region\u0026#39;s services pipeline, attach, and renewal performance.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You report to the Global Director of Professional Services and operate as a peer to the global function leaders for Implementation Consulting, Solution Architecture, and Deliverability Strategy — together scaling Professional Services as a disciplined, growth-enabling business. You are a Professional Services business owner, not a project leader: credible with customers, sharp on services economics, and accountable for the outcomes that compound — delivery excellence, attach growth, referenceable customers, and a team that scales without losing the bar.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;How You\u0026#39;ll Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead and develop the existing EMEA Professional Services team — Implementation Consultants, Solution Architects, and Deliverability Strategists — setting the regional performance standard and development culture; partner with each global function leader on future hires to uphold role craft, delivery standards, and the bar that lifts the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set the standard for the enterprise customer experience in EMEA — building the engagement models and advisory motions that produce deep, measurable impact and turn initial implementations into durable partnerships customers expand on, advocate for, and return to. The bar is not delivery to spec; it is moving the customer\u0026#39;s business forward and earning the right to do it again.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the EMEA region\u0026#39;s performance across services delivery, sales growth, and customer advocacy — driving productive utilization, on-time completion, budget adherence, services attach, bookings, pipeline, and referenceable outcomes through disciplined operating habits and rigorous documentation that codifies regional patterns into the global practice.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build the GTM partnership with EMEA Sales and Customer Success that makes Professional Services a regional growth engine — through joint pipeline reviews, account team enablement, and shared accountability for attach, bookings, and lifecycle expansion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the senior escalation point for the most complex regional engagements and customer relationships — with the credibility and commercial fluency to resolve them at the right level, including with C-level customer stakeholders and EMEA executive leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead a distributed team across our London and Dublin offices with consistency, equity, and cohesion; coordinate with AMER and APAC counterparts on capacity sharing and follow-the-sun delivery; and partner with the London-based Senior Manager, Onboarding — a Global Services peer outside Professional Services — for a cohesive in-region presence and seamless customer journey handoffs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the global Professional Services leadership team alongside the Global Director and global function leaders — informing strategy, services portfolio evolution, and operating model decisions with the regional perspective and data only you can provide.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion customer advocacy in EMEA through referenceable outcomes and a regional success story pipeline; turn engagement patterns into evidence-based input that influences product, positioning, and enablement across R\u0026amp;amp;D, GTM, and Marketing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Model and drive AI-forward ways of working — setting the expectation for how the EMEA team uses AI to deliver better, scope sharper, and continuously raise the bar on what\u0026#39;s possible across services delivery and services sales.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of SaaS Professional Services, technical client services, or enterprise consulting — including 5+ years leading managers and senior ICs in matrixed environments, developing leaders, and scaling distributed teams across geographies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven as a regional or business-unit Professional Services leader — fluent in services operations data (utilization, on-time completion, budget adherence, attach, bookings, pipeline, referenceability) and using it as strategic levers across delivery, sales growth, and advocacy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A demonstrated GTM partner with strong commercial instincts — productive partnerships with Sales and Customer Success leadership, fluent in services economics, SOW strategy, recurring services pricing, and executive commercial conversations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep knowledge of marketing technology — Email, SMS, CDP, eCommerce, B2C CRM — and how enterprise customers operationalize these platforms; able to evaluate the work of Solution Architects and Deliverability Strategists with credibility.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive presence and exceptional communication across customer C-level, internal executive partners, and your own team; a builder of operating rhythms, hiring standards, and development structures that outlast any individual.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Already working AI-first — bringing this mindset to your team and the evolution of the function.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;London-based, experienced leading a distributed EMEA team and translating regional nuance into how it shows up for customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional English required; French, German, Italian, or Spanish a strong plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;£124,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;£186,000 GBP\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005180003,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":4002750003,"name":"London","location":"London, England, United Kingdom","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7453448003?gh_jid=7453448003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5634495003,"location":{"name":"Boston, MA"},"metadata":null,"id":7453448003,"updated_at":"2026-07-23T03:01:16-04:00","requisition_id":"R-101603","title":"Engineering Manager, Customer Agent","company_name":"Klaviyo","first_published":"2025-12-04T10:44:43-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Engineering Manager, Customer Agent\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Are you looking for one of the most impactful AI-native leadership roles in Boston? Join us at Klaviyo and lead the team building Customer Agent, a conversational AI system that enables brands to interact with their customers at a scale they have never achieved before.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Customer Agent is central to Klaviyo’s vision for AI-powered customer engagement. It delivers real-time, contextually aware conversations that help brands support, convert, and retain millions of consumers. We are just beginning to unlock what is possible, and we are looking for an engineering leader who is eager to define that future.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We are seeking someone with deep experience building and scaling agentic systems and AI-enabled products. You will shape how Customer Agent evolves into a highly extensible and reliable platform. This includes setting technical direction in partnership with your team, developing and growing the team, driving foundational architectural decisions through the team, and keeping pace with rapid advances in the AI ecosystem. Although this is a leadership role, we value candidates with strong hands-on engineering experience who can engage deeply with complex technical problems.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In this role, you will own the team’s mission, strategy, and roadmap. You will work closely with leaders across engineering, product, data science, and go-to-market functions to define requirements, set priorities, and measure success. You will guide system design, ensure platform reliability, and deliver features that significantly improve customer conversations and outcomes. You will also lead teams that apply machine learning models and LLM-based APIs to create adaptive and personalized conversational agents.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;This position is ideal for a leader who wants to shape the next generation of conversational AI and redefine how brands and customers interact at global scale.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;How You Will Make a Difference:\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead and manage a team of full-stack and AI engineers and directly manage some workstreams yourself.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate on project planning, define achievements, identify dependencies, and ensure business goals are met.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Actively participate in interviewing, hiring, and team leveling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop SMART goals and career development plans for direct reports.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute technical strategies aligned with Klaviyo\u0026#39;s business goals, ensuring exceptional products and a reliable, user-friendly AI systems roadmap.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engage with internal and external stakeholders to understand needs, resolve blockers, manage expectations, and translate customer needs into valuable AI-driven roadmaps and solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advise the team on modeling, system design, experimental design, and implementation decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve engineering-wide processes such as recruiting, performance development, communication, and agile development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay current with emerging AI trends and technologies, identifying and leveraging opportunities within Klaviyo’s ecosystem.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience building AI-driven product features in a full-stack capacity and leading teams who have built scaled systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in software engineering, 2+ years of experience\u0026amp;nbsp; managing engineering teams, including remote members and lead engineers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional communication skills, capable of collaborating with diverse stakeholders to translate business/product roadmaps into AI-driven technical roadmaps and solutions that add significant customer and business value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Motivated to grow the team through developing current members and attracting new talent to expand capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eager to engage with code, understand the product area, and provide applicable technical mentorship.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In-depth understanding of common engineering architectures for highly scalable systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to lead and deliver complex, multi-quarter projects involving at least two teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable conducting performance reviews and mentoring team members at all levels.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Bonus Points:\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We love recovering entrepreneurs. If you’ve ever run your own thing, you’ll have company on our team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Boston, MA - In-Office Role\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$176,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$264,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7570250003?gh_jid=7570250003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5693243003,"location":{"name":"Boston, MA"},"metadata":null,"id":7570250003,"updated_at":"2026-07-23T03:01:18-04:00","requisition_id":"R-101881","title":"Engineering Manager - Data Automation","company_name":"Klaviyo","first_published":"2026-01-06T10:38:04-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Klaviyo, we love tackling tough engineering problems and look for engineers who specialize in certain areas but are passionate about building, owning \u0026amp;amp; scaling features end to end from scratch and breaking through any obstacle or technical challenge in their way. We push each other to move out of our comfort zone, learn new technologies and work hard to ensure each day is better than the last.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Team Overview:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo operates a real-time data analytics platform written primarily in Python that is built for massive scale and hosted on Amazon Web Services (AWS). The Data Automation team builds tooling and establishes best practices and technology choices that help enable the Data Platform area to power core Klaviyo functionality and generate data-driven insights.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a founding member on the Data Automation team, you will have ownership over defining the technical and organizational vision for the team. You will be responsible for leading the team to design and build systems that help us operate our mission critical analytics infrastructure.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Team Tech Stack:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;AWS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Terraform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Python\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clickhouse\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;DynamoDB\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MySQL\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Kafka\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Spark\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flink\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airflow\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You\u0026#39;ll Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You will be responsible for building and managing a team of 7+ engineers to fulfill your data automation vision and roadmap.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Responsible for coaching engineers, managing/reviewing technical documentation and articulating a phased approach to achieving the team\u0026#39;s overall technical vision.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be responsible for the mission, technical direction and operations of projects that have immediate impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Wholly owning the frameworks that enable us to provision, update, test, monitor, and scale infrastructure to power features that 183,000+ customers rely on daily to reach 4B+ consumers to drive their business forward.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Optimizing infrastructure with the teams that own Klaviyo’s analytics system that provides insight on hundreds of terabytes of data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required Skills\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;BA or BS Degree in Computer Science, related field, or equivalent experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;8+ years of software engineering experience in a DevOps environment with specific experience in data processing systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of people management experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience designing, building, and operating reliable, fault-tolerant, and high performance distributed systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to handle yourself in outage situations and to drive failures to root cause analysis and prevention of future issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience writing code using best practices in a language such as Python, Ruby, Go, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to come up to speed quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hybrid office work 3x/week out of our Boston office\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$176,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$264,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7807934003?gh_jid=7807934003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5796823003,"location":{"name":"London, UK"},"metadata":null,"id":7807934003,"updated_at":"2026-07-27T12:04:57-04:00","requisition_id":"R-102843","title":"Enterprise Enablement Partner, EMEA","company_name":"Klaviyo","first_published":"2026-07-21T11:11:36-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Principal Enablement Partner, EMEA Enterprise\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;Our GTM Enablement team supports 1000+ sales and customer success professionals driving revenue and growth at one of the fastest-growing publicly traded companies in the SaaS industry. We pride ourselves on being a reliable, real-time, and consistent resource for the Sales and Customer Success Teams, and empowering them to do their jobs more efficiently while growing their skill set and enabling Klaviyo’s long-term strategy. Our team is growing and we are currently looking for a \u0026lt;strong\u0026gt;Principal Enablement Partner\u0026lt;/strong\u0026gt; to partner with our EMEA Sales Org. You will be a strategic advisor to sales leadership and responsible for building the enablement strategy to empower their growth and achieve results.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;As our strategic partner to many cross-functional teams around the company, you will act as the voice and representative of the EMEA Enterprise Sales Organisation as your end customer. Your goal is to create an exceptional and equitable learning experience that empowers our sales teams to achieve their full potential, ensuring their success and fostering their growth. To succeed, you will bring a strong point of view on applying sales methodology, specifically MEDDPICC \u0026amp;amp; BANT, to the day to day life of a seller or sales manager. You have experience building strategic enablement programmes and can switch from project manager to facilitator as needed.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you’ll make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the enablement strategy and roadmap for the EMEA sales organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop the local strategy for driving adoption of global enablement programs, such as sales methodology, product launches and onboarding.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a comprehensive approach to sales rep development, from the day they are hired through promotion and beyond.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct in-depth needs and gap analyses through enablement councils, 1:1 meetings, surveys and other methods of data collection.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive continuous learning, ensuring readiness through refreshers and additional assessments and certifications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach and support front-line managers and AEs in best practices regarding skills coaching and territory management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver sessions focused on key EMEA processes and skills such as discovery, demo, negotiation, deal execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with the Marketing and Product teams to deliver content designed specifically for AEs to use in their conversations with prospects and customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and present Quarterly Business Reviews that drive alignment with your segment and report on previous quarter results.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Measure and report on enablement success metrics and draw insights from data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Regularly present and align on project plans, strategies, and updates to Sales Leadership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in Sales/ GTM Enablement at a high-growth global tech company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working as the EMEA representative within a global organization with deep understanding of the diverse markets across the EMEA region.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing engaging workshops and delivering presentations. Talent for driving process improvement, operational excellence, and creative problem solving.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct experience in a B2B SaaS customer facing role, preferably selling to Mid-Market or Enterprise prospects.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of Sales dynamics, with demonstrated ability to gain buy-in from diverse stakeholders, shape expectations, plan strategically, and communicate effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong data-driven decision-making skills, using data and analysis to drive strategic planning or business changes and influence change.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to set strategic direction by understanding needs and translating vision into a clear, global strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent proactive verbal and written communication skills, with the ability to engage and collaborate with stakeholders at all levels, addressing communication needs and setting clear expectations throughout project lifecycles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-motivated and proactive mindset, taking initiative without requiring external motivation. Comfortability and confidence in an ambiguous environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;£79,200\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;£118,800 GBP\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005184003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4002750003,"name":"London","location":"London, England, United Kingdom","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7790310003?gh_jid=7790310003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5788503003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":7790310003,"updated_at":"2026-07-09T11:25:02-04:00","requisition_id":"R-102793","title":"Executive Business Partner","company_name":"Klaviyo","first_published":"2026-06-30T15:50:25-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About the team and role\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;The Executive Business Partner (EBP) provides direct executive support to the CMO and ensures the operational cadence of the Marketing organization is clear, aligned, and prioritized. You will be the trusted owner of the CMO’s time, information flow, and day-to-day operating rhythm — operating at the intersection of a high-visibility C-suite function and a fast-moving go-to-market organization. This means your work carries real stakes: the discretion you exercise, the judgment calls you make, and the quality of the support you deliver directly affect how one of Klaviyo’s most senior leaders shows up. You will build toward proactive partnership by anticipating needs, solving logistical and scheduling challenges independently, and creating structure in ambiguous situations.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;In this role, you will:\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prepare and consolidate materials for key meetings so your leader is well-briefed and able to focus on strategy rather than catching up in real time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track action items and decisions from leadership meetings, proactively following up with owners to drive completion and reinforce accountability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate logistics and execution for team events, all-hands meetings, board preparation cycles, and external appearances — including high-visibility moments tied to the CMO’s external presence (e.g., conferences, analyst briefings, earnings-adjacent activities).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary point of contact and gatekeeper for the CMO, triaging inbound requests with sound judgment and a deep understanding of their priorities — protecting their time and attention with confidence while maintaining trust with the people who need access.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure the day-to-day and week-to-week schedule is logical, manageable, and aligned with the leader\u0026#39;s stated priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel up to 20%\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This is not a traditional administrative assistant role — it is a high-impact, visible, and fast-paced position suited for someone who understands that supporting a C-suite leader is a craft. You will earn trust through discretion, follow-through, and judgment, and you will actively develop your executive partnership skills in one of the most dynamic functions at a hyper-growth public company.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;How you’ll make a difference\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Strategic impact \u0026amp;amp; meeting excellence\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prepare and synthesize pre-reads, decks, and briefing materials so your leader enters key meetings fully prepared — focused on the substance of the discussion, not on getting up to speed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track action items and decisions from leadership meetings, proactively following up with owners to drive completion and reinforce a culture of accountability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage end-to-end logistics (scheduling, agendas, materials, tech, room/virtual setup) for leadership meetings, all-hands, and team events, creating a seamless experience for all participants.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Operational ownership \u0026amp;amp; calendar management\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage your leader\u0026#39;s calendar with a focus on prioritization and time protection — applying critical thinking to every request, defending focus blocks, and flagging low-value items.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Review the upcoming schedule in its entirety, proactively identifying conflicts, optimizing sequencing, and ensuring a sustainable and strategically aligned pace.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execute within an established operating cadence (e.g., staff meetings, MBRs, planning check-ins), ensuring logistics are tight and the leader\u0026#39;s time is used well across each recurring forum.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Influence, communication \u0026amp;amp; stakeholder management\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary point of contact and gatekeeper for the CMO, managing inbound requests with professionalism and sound judgment — elevating what warrants the CMO’s attention, handling what doesn’t, and ensuring the people who need access feel respected in the process.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong, trust-based relationships with direct reports and key cross-functional partners, becoming a reliable hub for communication and context.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Attend selected meetings to capture notes, action items, and risks; provide concise, accurate summaries that keep your leader informed on topics they could not attend directly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure timely and accurate flow of information to and from the leader\u0026#39;s office, eliminating bottlenecks and keeping key stakeholders well-informed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Problem-solving \u0026amp;amp; proactive support\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Look ahead at the immediate future (day/week) to identify potential needs or problems and address them before they become urgent — ensuring a smooth, uninterrupted workflow for your leader.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Independently resolve complex scheduling conflicts and logistical challenges, using creativity and persistence to find workable solutions without needing to escalate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate sound judgment by handling most situations autonomously while correctly identifying the few issues that genuinely require the leader\u0026#39;s awareness or intervention.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Tools \u0026amp;amp; technology\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate advanced proficiency in Google Workspace and collaboration tools (e.g., Slack, project management software) to organize information, track tasks, and enable effective collaboration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Show strong curiosity for AI tools, experimenting with them for basic tasks like summarizing notes and drafting communications — increasing personal productivity and freeing time for higher-value work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use basic data analysis (spreadsheets, dashboards) to track project or operational metrics and provide clear, accessible views that support day-to-day decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Who you are\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Exceptionally organized and detail-oriented\u0026lt;/strong\u0026gt; — you manage high volumes of information, logistics, and context without dropping the ball.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;An excellent communicator\u0026lt;/strong\u0026gt; — strong written and verbal skills; you convey complex information clearly, tailor your message to the audience, and represent your leader with professionalism.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Relationship-driven and highly trustworthy\u0026lt;/strong\u0026gt; — known for discretion, sound judgment, and the ability to handle sensitive information and dynamics with care.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A reliable gatekeeper\u0026lt;/strong\u0026gt; — you protect your leader\u0026#39;s time and attention with confidence, filtering noise without creating friction for the people who need access.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proactive and resourceful\u0026lt;/strong\u0026gt; — you anticipate needs, flag risks early, and propose solutions rather than waiting to be told what to do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Calm under pressure\u0026lt;/strong\u0026gt; — you operate effectively in a fast-paced, sometimes ambiguous environment and don\u0026#39;t require the leader to manage your stress.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technically curious\u0026lt;/strong\u0026gt; — advanced in Google Workspace and collaboration tools; actively experimenting with AI to improve your own productivity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Growth-minded\u0026lt;/strong\u0026gt; — you seek feedback, learn from each planning cycle or event, and are actively building toward the next level of executive partnership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Education and Experience\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;High school diploma or equivalent required; Bachelor\u0026#39;s degree preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience in an executive assistant, business partner, project coordination, or similar role supporting senior leaders in a fast-paced environment (high-growth tech/SaaS strongly preferred).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience managing complex calendars, travel, and events, including executive offsites or large team meetings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of building trust with leaders and exercising sound judgment in the handling of sensitive information and competing demands.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Physical Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prolonged periods of sitting at a desk and working on a computer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be available to support events and meetings outside of standard business hours; C-suite support roles carry predictable high-demand moments including board preparation cycles, executive offsites, major company events, and earnings-adjacent periods.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please note that job responsibilities may change from time to time. Your team lead will be the most up-to-date source for job expectations.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$84,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$126,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4004595003,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7806991003?gh_jid=7806991003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5796426003,"location":{"name":"Sydney, AU"},"metadata":null,"id":7806991003,"updated_at":"2026-07-27T10:38:33-04:00","requisition_id":"R-102825","title":"Finance Deal Desk Manager","company_name":"Klaviyo","first_published":"2026-07-21T23:52:32-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Deal Desk Manager, APAC\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a Deal Desk Manager to be our first Deal Desk hire in APAC, joining our global Revenue and Finance Operations team. In this role you will be the primary point of contact for Sales and Customer Success teams across Australia, Singapore, and the broader APAC region, supporting deal structuring, contract negotiations, and quoting processes. You will need to operate with a high degree of autonomy, applying sound business judgment to protect the company from undue risk and financial exposure while still finding solutions that work for our customers.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Position Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As Deal Desk Manager for APAC, you will own the end-to-end deal support function for the region. You will be a trusted commercial partner to Sales and Customer Success, helping navigate non-standard deal structures, pricing exceptions, and contract terms while maintaining compliance with internal policies and revenue recognition standards. This is a high-visibility, high-impact role that directly influences revenue, cash flow, and the customer experience.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Regional Deal Support:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Serve as the primary Deal Desk resource for APAC Sales and Customer Success teams, reviewing and advising on non-standard pricing, discounting, and contract terms across a range of deal sizes and complexities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Business Judgment \u0026amp;amp; Risk Management:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Evaluate deal structures and approval requests with an eye toward protecting company revenue, margin, and compliance — while remaining commercially minded and customer-focused.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration: \u0026lt;/strong\u0026gt;Partner closely with Sales, Legal, Finance, and Operations stakeholders globally to align on deal structures, escalate appropriately, and drive deals to close.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Process \u0026amp;amp; Policy Ownership: \u0026lt;/strong\u0026gt;Implement and uphold scalable quoting and contracting processes for the region; identify gaps and propose improvements as the business grows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Compliance \u0026amp;amp; Revenue Recognition: \u0026lt;/strong\u0026gt;Ensure all deal structures adhere to internal standards, ASC 606 revenue recognition guidelines, and applicable legal requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Training \u0026amp;amp; Enablement: \u0026lt;/strong\u0026gt;Provide guidance and training to the APAC Sales and CS teams on quoting, contracting workflows, and Deal Desk policies so they are well-equipped to move deals forward efficiently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Systems \u0026amp;amp; Reporting: \u0026lt;/strong\u0026gt;Leverage CRM, CPQ, and CLM tools to manage deal workflows and produce regular reporting on deal metrics, trends, and regional performance.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Education:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Bachelor’s degree in Business, Finance, or a related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience: \u0026lt;/strong\u0026gt;5+ years of Deal Desk, Sales Operations, or commercial operations experience, preferably in a SaaS or technology company. Prior experience supporting an APAC market is a strong plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Autonomous Operator:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Comfortable being the first and sole Deal Desk resource in a region; able to prioritize independently, make sound judgment calls, and escalate effectively when needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Contract \u0026amp;amp; Commercial Acumen:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Familiarity with software contract terms, MSA structures, and the ability to review and negotiate standard commercial language. Experience with SaaS pricing models as expected.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytical Mindset:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Strong attention to detail and data-driven approach to problem-solving; able to build and review financial models and ad-hoc reports to support deal decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication Skills:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Clear and confident communicator, able to explain commercial positions and policy guidance to Sales, Legal, and Finance stakeholders — and occasionally up to executive level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Proficiency:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Experience working in CRM, CPQ, and CLM systems (Salesforce experience preferred). Ability to generate and analyze deal-level reports.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Revenue Recognition Knowledge:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Working familiarity with ASC 606 and how deal structure impacts revenue recognition.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Klaviyo in APAC:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are “1% done” but have big plans for Klaviyo in APAC. Our Sydney team began to take shape throughout 2022 and has now built out our go to market teams in sales, customer success, services, partnerships, marketing, employee experience and product support. We opened our Singapore Hub in late 2025 and are scaling fast. As the team grows we will see a continued expansion of Klaviyo’s customer base and the building of a fantastic working culture in line with what we see elsewhere in Klaviyo but with its own local identity within our Sydney based team. This is your unique opportunity to join us at an early stage and help to shape our future Klaviyo in APAC.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One of our values as a company is ‘always learning’ and you can feel that in APAC. People are looking to grow and develop and Klaviyo provides a great platform to do so. As we are still early in our journey in APAC this means there is a lot of headroom to grow and develop within your role - we are looking for the leaders of the future. At Klaviyo we aim to hire within first, Klaviyos (our team members are called Klaviyos) are regularly being promoted or moving into new functional areas - it really is an education through experience here.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using\u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;\u0026amp;nbsp;Covey Scout for Inbound\u0026lt;/a\u0026gt;\u0026amp;nbsp;on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey\u0026lt;a href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt; here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$128,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$192,000 AUD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005182003,"name":"Finance \u0026 Accounting","child_ids":[],"parent_id":null}],"offices":[{"id":4031923003,"name":"Sydney","location":"Sydney, New South Wales, Australia","child_ids":[],"parent_id":4123826003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7808689003?gh_jid=7808689003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5797125003,"location":{"name":"Boston, MA"},"metadata":null,"id":7808689003,"updated_at":"2026-07-23T13:06:05-04:00","requisition_id":"R-102854","title":"Global Onboarding Lead","company_name":"Klaviyo","first_published":"2026-07-20T16:21:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The Global Onboarding Lead will play a critical role in building and running the global onboarding experience that sets every new Klaviyo up to drive impact from day one. This role is a great opportunity for someone who loves building, operating, and iterating—someone who can translate organizational needs and stakeholder input into a seamless, high-impact onboarding experience at global scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role sits on the Talent \u0026amp;amp; Learning team and reports to the Senior Manager of Learning \u0026amp;amp; Development. The Onboarding Lead will have a direct impact on how new hires experience Klaviyo from the moment they accept an offer, while also shaping how our most senior leaders onboard and integrate into the company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You Will Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A successful Onboarding Lead at Klaviyo is a builder, operator, and cross-functional connector who is energized by owning complex programs end-to-end. You are comfortable managing details and driving strategy, and you thrive in a small, high-impact team. In this role, you will:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the end-to-end operational delivery of Base Camp across all global cohorts, ensuring consistency, quality, and scalability as Klaviyo grows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain program infrastructure including schedules, facilitator guides, logistics, tooling, and vendor relationships\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Serve as the lead facilitator for live onboarding experiences in our Boston office, creating an engaging and high-impact start for every new hire.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track and report on program health using qualitative and quantitative data—including completion rates, satisfaction scores, and time-to-productivity metrics—and use those insights to drive continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design, develop, and maintain onboarding curriculum that reflects Klaviyo\u0026#39;s culture, values, and business priorities, applying instructional design best practices across live, async, and digital modalities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply AI tools actively and creatively across every stage of the content lifecycle—from needs analysis and curriculum design to content generation, personalization, and reinforcement—continuously experimenting to make learning faster to build and more impactful to experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with subject matter experts to keep content accurate, regionally appropriate, and refreshed as needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong relationships with People Partners, Talent Acquisition, IT, Finance, Legal, and business leaders to ensure a seamless experience from pre-boarding through ramp\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary point of contact for stakeholder input on onboarding scope, timing, and priorities—influencing without authority to align partners around a unified new hire experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with HRBPs, VP of HRBP \u0026amp;amp; Talent Development, and the Senior Manager of L\u0026amp;amp;D to design and deliver a dedicated onboarding experience for executives and senior leaders, including curated connection opportunities, briefing materials, and frameworks tailored to each leader\u0026#39;s role and context\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI to streamline program operations—automating workflows, surfacing insights from data, and finding new ways to scale a high-touch experience without sacrificing quality\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have 8+ years of experience in program management, learning \u0026amp;amp; development, or people programs—ideally with a focus on onboarding, new hire experience, or large-scale program operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience managing complex, multi-stakeholder programs in a global or distributed environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a strong content developer with instructional design skills and experience building curriculum from scratch across multiple modalities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You use AI as a core part of how you work—not just as a productivity tool, but as a creative partner for building better, faster, and smarter; you are always experimenting with what\u0026#39;s possible\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are highly organized and detail-oriented, with the ability to manage multiple workstreams without dropping the ball\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a clear, confident communicator who can facilitate engaging learning sessions and influence senior stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are curious and data-driven—you measure what matters and use insights to improve program outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are energized by experimentation and continuous improvement and are comfortable operating in fast-changing, ambiguous environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are excited about the intersection of AI and learning and are actively staying at the edge of new tools, technologies, and approaches that can raise the bar for the employee experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re a strong collaborator who brings a team-first mindset and knows how to build trust across functions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re excited to be a culture carrier, modeling Klaviyo\u0026#39;s values and reinforcing them through every touchpoint of the onboarding experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Please note that this is an onsite position based in our Boston office.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$124,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$186,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4004595003,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7670555003?gh_jid=7670555003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5735042003,"location":{"name":"Boston, MA"},"metadata":null,"id":7670555003,"updated_at":"2026-06-23T16:43:49-04:00","requisition_id":"R-102369","title":"Head of Engineering, Finance Systems","company_name":"Klaviyo","first_published":"2026-03-25T16:49:36-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;HYBRID\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt; in \u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;BOSTON\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, we know that building a great company starts with building a great team. We welcome candidates from a wide range of backgrounds and experiences, and we care as much about your trajectory and potential as we do about direct, one‑to‑one matches with every requirement.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About the team\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo went public in 2023 and is scaling fast. This is a rare chance to architect the Finance systems foundation for a company at this inflection point. The Finance Technology Systems team is part of G\u0026amp;amp;A Systems within Global Technology Solutions (GTS). This group designs, operates, and continually improves the applications and workflows that power how Klaviyo manages money, risk, and financial reporting at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The team partners closely with Finance, Accounting, Tax, Treasury, FP\u0026amp;amp;A, Procurement, and Internal Audit, as well as adjacent technology teams like Corporate IT, Data, and GTM Systems, to ensure our back‑office stack is reliable, well‑integrated, compliant, and ready for a public, AI‑forward SaaS business. We own the roadmap, health, and governance of platforms including our ERP and financial systems (e.g., NetSuite/Oracle), procure‑to‑pay (e.g., Coupa), revenue and billing systems, and related integrations and automation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role reports to the Senior Director, G\u0026amp;amp;A Systems and leads the team responsible for Finance Technology Solutions across Klaviyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Head of Engineering, Finance Systems, you will be the accountable technology leader for Klaviyo’s Finance application landscape and core financial workflows. You will define and execute the multi‑year vision for our Finance systems, lead a high‑performing team, and partner with senior Finance and GTS leaders to deliver automation, control, and insight across our procure‑to‑pay, record‑to‑report, and order‑to‑cash processes.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Own the Finance systems vision and roadmap\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and maintain the multi‑year strategy and roadmap for Klaviyo’s Finance technology stack (ERP, procure‑to‑pay, revenue and billing, treasury, close and reconciliation tooling), aligned to the CFO’s agenda and the company’s financial plan.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate Finance, Accounting, Tax, and FP\u0026amp;amp;A objectives into clear systems investments and sequencing, balancing foundational platform work with high‑impact automation and analytics use cases.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Lead and develop the Finance Technology team\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage and grow a team of application owners, business systems analysts, administrators, and integration specialists who collectively own the Finance systems portfolio and its integrations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set clear expectations around domain ownership, service reliability, partnership with Finance stakeholders, and measurable business outcomes; build strong succession and leadership bench strength within the team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Drive AI-native transformation across Finance\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead Klaviyo\u0026#39;s push to make Finance one of the most automated, insight-driven functions in the company. You\u0026#39;ll identify and deliver high-value AI use cases across the Finance workflow.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ll partner directly with Klaviyo\u0026#39;s AI and data platform teams to embed AI into core Finance processes with clear guardrails, measurable productivity gains, and the rigor expected of a public company. This isn\u0026#39;t a future-state vision, it\u0026#39;s work already underway, and you\u0026#39;ll own it.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Design and optimize core Finance processes and systems\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Controllership, FP\u0026amp;amp;A, Tax, Treasury, and Procurement leaders to design and continuously refine end‑to‑end Finance workflows across procure‑to‑pay, record‑to‑report, and order‑to‑cash, ensuring systems and processes are tightly aligned.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure our ERP and Finance applications are configured, integrated, and operated to support accurate, timely close, scalable revenue and billing, and high‑quality financial data that downstream teams can trust.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Own SOX, controls, and audit readiness for Finance systems\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the design, implementation, and operation of IT General Controls (ITGCs) and other key controls across Finance applications, in partnership with Internal Audit, Security, and external auditors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continually simplify and automate controls and evidence collection so audits are reliable and predictable, with fewer deficiencies and lower friction for Finance and GTS teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Manage the Finance systems portfolio and vendors\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the Finance systems portfolio budget (applications, services, and related programs), including vendor selection, contract evaluation, and ROI analysis for major investments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Rationalize overlapping tools, simplify the application landscape, and ensure Finance systems integrate cleanly with G\u0026amp;amp;A, GTM, and data platforms.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Act as a strategic partner and communicator\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary technology partner for the CFO, Controller, and Finance leadership team on systems, data, and process topics; translate business strategy into clear technical decisions and trade‑offs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent Finance Technology Systems in executive forums, planning cycles, and cross‑functional initiatives, ensuring Finance needs are anticipated and built into wider GTS and company roadmaps.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026amp;nbsp;\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ve spent your career at the intersection of Finance and technology and you\u0026#39;ve moved beyond just keeping systems running. You think in roadmaps, outcomes, and partnerships. You know what a well-run Finance technology function looks like, and you know how to build one.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ve led teams through real complexity: ERP and other transformations, SOX audits, billing system overhauls, or the messy work of integrating Finance systems across a growing company. You don\u0026#39;t need a perfect environment to do great work, you create structure where there isn\u0026#39;t any, and you bring Finance and engineering stakeholders along with you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Specifically, you likely bring:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;15+ years in enterprise or business systems, with meaningful ownership of Finance technology at a tech or SaaS company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4+ years leading teams, including managers, responsible for order-to cash, record-to-report, procure-to-pay, revenue/billing, and financial close systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep, practical SOX ITGC experience and a clean track record working with Internal Audit and external auditors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of enterprise-led growth and system features required to enable moving upmarket\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in ERP and Finance application architecture (NetSuite/Oracle, Coupa, Avalara, Zip, Zuora, or similar), integration patterns, and how Finance data flows across a modern tech stack\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Led strong engineering team with AI build-first mentality coupled with engineering excellence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Personally built or scaled AI and automation in Finance workflows - reconciliations, invoice processing, forecasting prep and can speak to what worked and what didn\u0026#39;t\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A reputation as a trusted partner to engineering and finance leadership; someone who translates complexity into clear decisions and earns credibility with CFOs, CAOs, Controllers, Revenue Operations, and auditors alike\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$184,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$276,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7709951003?gh_jid=7709951003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5754274003,"location":{"name":"Boston, MA"},"metadata":null,"id":7709951003,"updated_at":"2026-07-23T12:46:20-04:00","requisition_id":"R-102536","title":"Hospitality Partner Account Manager, Mid-Enterprise","company_name":"Klaviyo","first_published":"2026-04-22T11:40:52-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Klaviyo, the partnerships team prides themselves on being marketing and product experts. As a Mid- Enterprise Partner Manager, you\u0026#39;ll play a foundational role in building out Klaviyo\u0026#39;s hospitality partnerships vertical from the ground up in this builder\u0026#39;s role. You\u0026#39;ll be responsible for identifying, developing, and building long term, deep, mutually-beneficial relationships with Klaviyo\u0026#39;s hospitality partners, including hotel groups, restaurant and food \u0026amp;amp; beverage brands, and the technology/agency partners that serve them. You will leverage strong consultative skills to understand your partners\u0026#39; business model and growth strategy so that you can identify ways Klaviyo can help them (and their guests/clients) grow.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you are responsible for developing and managing relationships with Klaviyo\u0026#39;s hospitality partners — many of which you\u0026#39;ll be identifying and bringing into the ecosystem yourself — articulating the value of Klaviyo, differentiating Klaviyo from other solutions, managing business development opportunities (and co-selling) to/from your partners, driving co-marketing alongside the ecosystem marketing team, acting as a thought leader in the hospitality space, and coaching your partners on how to grow their business, including their profitability, with Klaviyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify, recruit, and develop new hospitality partners, building trusted advisor relationships with key leaders \u0026amp;amp; decision makers at these orgs + building relationships with those managing front line teams working with Klaviyo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop technical knowledge of the Klaviyo product and understand how your hospitality partners can take advanced use cases (guest engagement, loyalty, personalization) to market, while driving value back to their business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and manage a lead referral pipeline with your partner portfolio.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work to understand a partner\u0026#39;s organization structure and business goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a long-term strategy with your partner to help them meet their business goals alongside Klaviyo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a consultant to help our partners build or optimize their offerings around Klaviyo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Become a product expert on Klaviyo and adept at presenting how Klaviyo services and software can help a hospitality partner improve their business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be comfortable operating with and exceeding revenue-focused goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring your creative thinking, strategies, and ideas to advance Klaviyo\u0026#39;s values, build our culture, and execute on our vision for the future.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have an opportunity to own projects and collaborate with a highly driven team to create new partner enablement and process.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive co-marketing with our hospitality partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel: up to 25%, to meet and develop relationships with our hospitality partners / industry events.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Are adept at influencing and relationship building.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have partnerships, sales, or account management experience within the hotel, restaurant, or broader hospitality/food \u0026amp;amp; beverage industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have largely worked on accounts in the SMB/MM/Enterprise customer segment within hospitality and can thoughtfully reference those experiences and relationships.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thrive in ambiguity and enjoy building something new — comfortable operating without an established playbook, partner list, or internal precedent to lean on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Learning about a new product offering excites you!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable presenting product led discussions and demo\u0026#39;ing the Klaviyo product to your partner network.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are thoughtful, engaging, and energetic.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Obsessed with understanding your customer or partner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable operating independently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable presenting in large groups \u0026amp;amp; showcasing yourself as a thought leader in the hospitality industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively solicit and act on feedback from your customers, partners, and peers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are excited to be a part of and have an impact on a rapidly-growing, profitable startup.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a positive outlook and excellent written and verbal communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have 3-4 years of experience in hospitality technology, SaaS account management, channel, and/or sales roles — ideally with exposure to hotel PMS/CRM systems, restaurant tech, or guest experience platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work collaboratively with enablement, CS, Marketing and Product to introduce and educate hospitality partners on new enhancements to Klaviyo\u0026#39;s platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring your thinking, strategies, and ideas to advance our company\u0026#39;s values, unique culture, and vision for the future.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-CR1 #LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$130,900\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$177,100 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7710838003?gh_jid=7710838003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5754274003,"location":{"name":"Denver, CO"},"metadata":null,"id":7710838003,"updated_at":"2026-07-23T12:46:22-04:00","requisition_id":"R-102536","title":"Hospitality Partner Account Manager, Mid-Enterprise","company_name":"Klaviyo","first_published":"2026-04-22T11:40:53-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Klaviyo, the partnerships team prides themselves on being marketing and product experts. As a Mid- Enterprise Partner Manager, you\u0026#39;ll play a foundational role in building out Klaviyo\u0026#39;s hospitality partnerships vertical from the ground up in this builder\u0026#39;s role. You\u0026#39;ll be responsible for identifying, developing, and building long term, deep, mutually-beneficial relationships with Klaviyo\u0026#39;s hospitality partners, including hotel groups, restaurant and food \u0026amp;amp; beverage brands, and the technology/agency partners that serve them. You will leverage strong consultative skills to understand your partners\u0026#39; business model and growth strategy so that you can identify ways Klaviyo can help them (and their guests/clients) grow.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you are responsible for developing and managing relationships with Klaviyo\u0026#39;s hospitality partners — many of which you\u0026#39;ll be identifying and bringing into the ecosystem yourself — articulating the value of Klaviyo, differentiating Klaviyo from other solutions, managing business development opportunities (and co-selling) to/from your partners, driving co-marketing alongside the ecosystem marketing team, acting as a thought leader in the hospitality space, and coaching your partners on how to grow their business, including their profitability, with Klaviyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify, recruit, and develop new hospitality partners, building trusted advisor relationships with key leaders \u0026amp;amp; decision makers at these orgs + building relationships with those managing front line teams working with Klaviyo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop technical knowledge of the Klaviyo product and understand how your hospitality partners can take advanced use cases (guest engagement, loyalty, personalization) to market, while driving value back to their business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and manage a lead referral pipeline with your partner portfolio.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work to understand a partner\u0026#39;s organization structure and business goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a long-term strategy with your partner to help them meet their business goals alongside Klaviyo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a consultant to help our partners build or optimize their offerings around Klaviyo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Become a product expert on Klaviyo and adept at presenting how Klaviyo services and software can help a hospitality partner improve their business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be comfortable operating with and exceeding revenue-focused goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring your creative thinking, strategies, and ideas to advance Klaviyo\u0026#39;s values, build our culture, and execute on our vision for the future.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have an opportunity to own projects and collaborate with a highly driven team to create new partner enablement and process.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive co-marketing with our hospitality partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel: up to 25%, to meet and develop relationships with our hospitality partners / industry events.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Are adept at influencing and relationship building.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have partnerships, sales, or account management experience within the hotel, restaurant, or broader hospitality/food \u0026amp;amp; beverage industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have largely worked on accounts in the SMB/MM/Enterprise customer segment within hospitality and can thoughtfully reference those experiences and relationships.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thrive in ambiguity and enjoy building something new — comfortable operating without an established playbook, partner list, or internal precedent to lean on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Learning about a new product offering excites you!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable presenting product led discussions and demo\u0026#39;ing the Klaviyo product to your partner network.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are thoughtful, engaging, and energetic.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Obsessed with understanding your customer or partner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable operating independently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable presenting in large groups \u0026amp;amp; showcasing yourself as a thought leader in the hospitality industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively solicit and act on feedback from your customers, partners, and peers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are excited to be a part of and have an impact on a rapidly-growing, profitable startup.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a positive outlook and excellent written and verbal communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have 3-4 years of experience in hospitality technology, SaaS account management, channel, and/or sales roles — ideally with exposure to hotel PMS/CRM systems, restaurant tech, or guest experience platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work collaboratively with enablement, CS, Marketing and Product to introduce and educate hospitality partners on new enhancements to Klaviyo\u0026#39;s platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring your thinking, strategies, and ideas to advance our company\u0026#39;s values, unique culture, and vision for the future.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-CR1 #LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$130,900\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$177,100 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7710839003?gh_jid=7710839003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5754274003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":7710839003,"updated_at":"2026-07-23T12:46:23-04:00","requisition_id":"R-102536","title":"Hospitality Partner Account Manager, Mid-Enterprise","company_name":"Klaviyo","first_published":"2026-04-22T11:40:54-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, the partnerships team prides themselves on being marketing and product experts. As a Mid- Enterprise Partner Manager, you\u0026#39;ll play a foundational role in building out Klaviyo\u0026#39;s hospitality partnerships vertical from the ground up in this builder\u0026#39;s role. You\u0026#39;ll be responsible for identifying, developing, and building long term, deep, mutually-beneficial relationships with Klaviyo\u0026#39;s hospitality partners, including hotel groups, restaurant and food \u0026amp;amp; beverage brands, and the technology/agency partners that serve them. You will leverage strong consultative skills to understand your partners\u0026#39; business model and growth strategy so that you can identify ways Klaviyo can help them (and their guests/clients) grow.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you are responsible for developing and managing relationships with Klaviyo\u0026#39;s hospitality partners — many of which you\u0026#39;ll be identifying and bringing into the ecosystem yourself — articulating the value of Klaviyo, differentiating Klaviyo from other solutions, managing business development opportunities (and co-selling) to/from your partners, driving co-marketing alongside the ecosystem marketing team, acting as a thought leader in the hospitality space, and coaching your partners on how to grow their business, including their profitability, with Klaviyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify, recruit, and develop new hospitality partners, building trusted advisor relationships with key leaders \u0026amp;amp; decision makers at these orgs + building relationships with those managing front line teams working with Klaviyo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop technical knowledge of the Klaviyo product and understand how your hospitality partners can take advanced use cases (guest engagement, loyalty, personalization) to market, while driving value back to their business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and manage a lead referral pipeline with your partner portfolio.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work to understand a partner\u0026#39;s organization structure and business goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a long-term strategy with your partner to help them meet their business goals alongside Klaviyo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a consultant to help our partners build or optimize their offerings around Klaviyo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Become a product expert on Klaviyo and adept at presenting how Klaviyo services and software can help a hospitality partner improve their business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be comfortable operating with and exceeding revenue-focused goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring your creative thinking, strategies, and ideas to advance Klaviyo\u0026#39;s values, build our culture, and execute on our vision for the future.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have an opportunity to own projects and collaborate with a highly driven team to create new partner enablement and process.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive co-marketing with our hospitality partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel: up to 25%, to meet and develop relationships with our hospitality partners / industry events.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Are adept at influencing and relationship building.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have partnerships, sales, or account management experience within the hotel, restaurant, or broader hospitality/food \u0026amp;amp; beverage industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have largely worked on accounts in the SMB/MM/Enterprise customer segment within hospitality and can thoughtfully reference those experiences and relationships.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thrive in ambiguity and enjoy building something new — comfortable operating without an established playbook, partner list, or internal precedent to lean on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Learning about a new product offering excites you!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable presenting product led discussions and demo\u0026#39;ing the Klaviyo product to your partner network.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are thoughtful, engaging, and energetic.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Obsessed with understanding your customer or partner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable operating independently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable presenting in large groups \u0026amp;amp; showcasing yourself as a thought leader in the hospitality industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively solicit and act on feedback from your customers, partners, and peers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are excited to be a part of and have an impact on a rapidly-growing, profitable startup.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a positive outlook and excellent written and verbal communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have 3-4 years of experience in hospitality technology, SaaS account management, channel, and/or sales roles — ideally with exposure to hotel PMS/CRM systems, restaurant tech, or guest experience platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work collaboratively with enablement, CS, Marketing and Product to introduce and educate hospitality partners on new enhancements to Klaviyo\u0026#39;s platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring your thinking, strategies, and ideas to advance our company\u0026#39;s values, unique culture, and vision for the future.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$130,900\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$177,100 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7684381003?gh_jid=7684381003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5742557003,"location":{"name":"Boston, MA"},"metadata":null,"id":7684381003,"updated_at":"2026-07-08T18:12:37-04:00","requisition_id":"R-102422","title":"HRIS Manager (Workday)","company_name":"Klaviyo","first_published":"2026-04-03T14:54:33-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;We have an incredible team at Klaviyo - collaborative, diverse, fun - and we won’t settle for less. We’re looking for a HRIS Manager\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;to join our team. This is equal parts systems thinker, problem solver, and leader.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you like untangling messy processes, building smarter systems, and improving user experiences, you’ll thrive here. This role will report directly to the Senior Manager, People Technology and play a key part in shaping how People Technology supports Klaviyo employees globally through thoughtful system design, strong team leadership, and a focus on leveraging AI to drive smarter, more scalable solutions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Own your domain\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be the go-to owner for your Workday modules\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize your team to configure, optimize, and continuously improve how these modules work together\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive enhancements, releases, and fixes, not just maintain the status quo\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Heavy focus on improving the end user experience (employee, manager \u0026amp;amp; stakeholder personas)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage and drive projects end-to-end, anticipating changing requirements along the way\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Responsible for SOX compliance deliverables including recurring and ad hoc audit processes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Connect the dots\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work across People, IT, Finance, and other stakeholders to solve problems end-to-end not just the immediate task in front of you\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate business needs into smart Workday or AI forward solutions (and vice versa)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Integrations and follow the data across systems\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Drive smarter processes\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify what’s manual, broken, or overly complex and fix it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build workflows that actually reflect how and where people work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;With strong AI resources at your fingertips, think differently about how to solve problems and push beyond traditional approaches\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Be a strong leader\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Coach and mentor team members, helping them grow both technically and in how they partner with the business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set clear priorities and create structure in a space that can get complex quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Balance hands-on work with leadership; knowing when to dive into the details and when to step back and guide\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive accountability and ownership across the team without micromanaging\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong relationships with stakeholders and establish trust as a reliable, strategic partner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create clarity out of ambiguity, helping the team navigate shifting priorities and evolving business needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish scalable processes, documentation, and support models that set the team up for long-term success\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years in the Workday ecosystem, with strong understanding across functional modules\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience with at least 3 Workday modules\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Greenhouse experience a plus\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable owning systems end-to-end, from configuration to rollout to optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter who thrives in ambiguity and can lead complex projects with high autonomy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong cross-functional partner,\u0026amp;nbsp; you can work just as well with engineers as with HRBPs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A builder mindset: you don’t just maintain systems, you improve them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI-forward mindset\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Curious and proactive about how AI can improve People systems and operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable experimenting with AI to automate workflows, improve data quality, and reduce manual work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to spot practical use cases (not just hype) and bring them into day-to-day processes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting global HR technology across multiple countries, with an understanding of regulatory requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in a public company environment, with compliance and controls in mind\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong project management and communication skills — able to tailor messaging across executive and project audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organized with strong attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$128,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$192,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7685123003?gh_jid=7685123003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5742956003,"location":{"name":"Boston, MA"},"metadata":null,"id":7685123003,"updated_at":"2026-07-27T14:30:12-04:00","requisition_id":"R-102428","title":"Inbound Growth Specialist","company_name":"Klaviyo","first_published":"2026-03-31T11:17:40-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As an \u0026lt;strong\u0026gt;Inbound Growth Specialist (iGS)\u0026lt;/strong\u0026gt;, you are the first human touchpoint for a high volume of \u0026lt;strong\u0026gt;inbound demo requests and free Klaviyo accounts\u0026lt;/strong\u0026gt;. You provide fast, high‑quality first interactions with Klaviyo’s smallest accounts to create a seamless experience from first touch through purchase.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This team sits within the \u0026lt;strong\u0026gt;Marketing organization\u0026lt;/strong\u0026gt; as part of the \u0026lt;strong\u0026gt;Growth\u0026lt;/strong\u0026gt; motion and partners closely with Sales, Business Development, Product, and Customer Success. The \u0026lt;strong\u0026gt;primary goal\u0026lt;/strong\u0026gt; of this role is to \u0026lt;strong\u0026gt;acquire as many high‑quality new logos as possible while maintaining an exceptional customer experience.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Field inbound demand\u0026lt;/strong\u0026gt; (demos, trials, free accounts, and product inquiries) via phone, email, and other channels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run \u0026lt;strong\u0026gt;consultative, decision‑driven demos\u0026lt;/strong\u0026gt; focused on \u0026lt;strong\u0026gt;one‑call closes whenever possible\u0026lt;/strong\u0026gt; for smaller opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Do targeted \u0026lt;strong\u0026gt;business discovery\u0026lt;/strong\u0026gt; to understand goals, urgency, and fit.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Qualify in or out efficiently\u0026lt;/strong\u0026gt;, so you know where to double‑down and where to quickly move on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own and work a high‑velocity pipeline\u0026lt;/strong\u0026gt;, using strong prioritization and time management to maximize new logo acquisition.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;This role is a \u0026lt;strong\u0026gt;proven stepping stone into Account Executive and other closing roles in sales\u0026lt;/strong\u0026gt;, while also opening doors into other go-to-market paths such as \u0026lt;strong\u0026gt;customer success, marketing, enablement, or operations\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;How You’ll Make a Difference\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive new logo acquisition as a primary objective, maximizing the number of high-quality new customers while maintaining an exceptional customer experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to broader Growth team goals across free-to-paid conversion, logo count, ADS, and other core growth metrics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Navigate a high volume of incoming product and sales related inquiries via phone and email\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consult with customers to advise and design solutions based on ecommerce best practices and optimal utilization of Klaviyo’s platform to drive customer value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct consultative qualification of prospects, and provide demonstrations of the platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and deliver best next steps and/or resources to persuade prospects to purchase and/or activate subscriptions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross-functionally and with marketing and sales management to improve our overall customer experience, including creating a structured feedback loop on product, web experience, onboarding experience, and other key customer touchpoints\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate substantive knowledge of e-commerce, SMS and email marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other related duties as assigned\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Who You Are\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have previous academic, work and/or internship experience with some \u0026lt;strong\u0026gt;transferable skills\u0026lt;/strong\u0026gt; (sales, customer service, support, retail, hospitality, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a BA/BS or equivalent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excited, motivated, and inspired by exceeding goals and continuously learning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thoughtful, engaging, energetic, and a self-initiator\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience or the ability to operate in a \u0026lt;strong\u0026gt;fast-paced, high-volume\u0026lt;/strong\u0026gt; environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Detail-oriented with strong time management and prioritization skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent interpersonal and customer service skills; you enjoy talking to customers and helping them make decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;6 months+ experience in business development is a plus\u0026lt;/strong\u0026gt;, but not required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient with Google Suite and Microsoft Office Suite or related software;\u0026amp;nbsp;\u0026lt;strong\u0026gt;CRM proficiency (Salesforce or similar) is a plus\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot; style=\u0026quot;text-decoration:underline\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$23.08\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$34.62 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005184003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7635994003?gh_jid=7635994003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5720337003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":7635994003,"updated_at":"2026-06-23T16:43:49-04:00","requisition_id":"R-102190","title":"Integrated Marketing Lead - K:Service","company_name":"Klaviyo","first_published":"2026-02-18T13:21:51-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Are you a demand gen marketer with a keen eye for data and analytics? A storyteller who seeks to know their audiences and build compelling programs that drive action? We’re looking for an Integrated Marketing Lead who understands the unique combination of precise audience segmentation, relevant messaging, strategic media planning, experimental design and overall customer journey, while rooted in driving ROI and scalable outcomes. In this role, you’ll work with Product Marketing, Content, Creative, Lifecycle, Web, and Field teams to help Klaviyo realize our vision for K:Service, our AI‑first customer service platform that connects Customer Hub, Customer Agent, and Helpdesk so brands can turn every support interaction into a revenue and loyalty moment—not just a resolved ticket. You will report directly to the Sr. Director of Integrated Marketing.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You\u0026#39;ll Make a Difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ideate, design, and execute the K:Service marketing customer journey across all channels\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Product Marketing and Service GTM teams to position K:Service for both marketing and service buyers, ensuring campaigns speak to CX metrics (deflection, resolution rate, CSAT) as well as pipeline, revenue, and retention.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the campaign strategy and planning inclusive of high reach channels and performance focused digital channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Optimize audience-specific messaging and positioning with Product Marketing teams to create engagement at each stage of the funnel for net new leads\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Refine end-to-end customer journey by partnering with content and creative teams to optimize existing content and ideate/build new content to keep leads engaged\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate and work cross-functionally to align campaign strategies and goals across the organization including Brand, Lifecycle, Product Marketing, Content Marketing, Product-Led Growth, Web, and SEO.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and build measurement plan with Analytics team ensuring understanding of K:Service success drivers and growth levers by country, audience, channel and tactic\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gather and analyze campaign performance, including reporting learnings of key findings and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand industry landscape, tech capabilities and competitive approach to recommend content, creative assets, CTAs, landing page experience to increase and scale new customers\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and establish success criteria to help inform resource planning, campaign flighting and overall prioritization across multiple stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Performs other related duties as assigned.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of\u0026amp;nbsp; experience in combination of channel, performance, lifecycle, demand gen, revenue, and integrated campaign marketing\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven expertise building end-to-end customer journeys and relevant campaigns to drive leads through the funnel\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Foundational knowledge of performance marketing success metrics and ability to report KPIs to executive leadership teams\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced analytics experience with ability to manage complex data sets across site analytics and attribution models, Google Analytics and Salesforce preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Accountable and goal-oriented, with strong ownership of results and execution quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communicator who can align stakeholders, ask the right questions, and drive clarity across teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organized, able to manage multiple campaigns, partners, and timelines simultaneously\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable in a fast paced, agile and high growth environment with ability to navigate gray areas by developing new processes and streamline workflows\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot; style=\u0026quot;text-decoration:underline\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$124,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$186,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005184003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7635660003?gh_jid=7635660003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5720337003,"location":{"name":"Boston, MA"},"metadata":null,"id":7635660003,"updated_at":"2026-06-23T16:43:49-04:00","requisition_id":"R-102190","title":"Integrated Marketing Lead - K:Service","company_name":"Klaviyo","first_published":"2026-02-18T13:21:50-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Are you a demand gen marketer with a keen eye for data and analytics? A storyteller who seeks to know their audiences and build compelling programs that drive action? We’re looking for an Integrated Marketing Lead who understands the unique combination of precise audience segmentation, relevant messaging, strategic media planning, experimental design and overall customer journey, while rooted in driving ROI and scalable outcomes. In this role, you’ll work with Product Marketing, Content, Creative, Lifecycle, Web, and Field teams to help Klaviyo realize our vision for K:Service, our AI‑first customer service platform that connects Customer Hub, Customer Agent, and Helpdesk so brands can turn every support interaction into a revenue and loyalty moment—not just a resolved ticket. You will report directly to the Sr. Director of Integrated Marketing.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You\u0026#39;ll Make a Difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ideate, design, and execute the K:Service marketing customer journey across all channels\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Product Marketing and Service GTM teams to position K:Service for both marketing and service buyers, ensuring campaigns speak to CX metrics (deflection, resolution rate, CSAT) as well as pipeline, revenue, and retention.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the campaign strategy and planning inclusive of high reach channels and performance focused digital channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Optimize audience-specific messaging and positioning with Product Marketing teams to create engagement at each stage of the funnel for net new leads\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Refine end-to-end customer journey by partnering with content and creative teams to optimize existing content and ideate/build new content to keep leads engaged\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate and work cross-functionally to align campaign strategies and goals across the organization including Brand, Lifecycle, Product Marketing, Content Marketing, Product-Led Growth, Web, and SEO.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and build measurement plan with Analytics team ensuring understanding of K:Service success drivers and growth levers by country, audience, channel and tactic\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gather and analyze campaign performance, including reporting learnings of key findings and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand industry landscape, tech capabilities and competitive approach to recommend content, creative assets, CTAs, landing page experience to increase and scale new customers\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and establish success criteria to help inform resource planning, campaign flighting and overall prioritization across multiple stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Performs other related duties as assigned.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of\u0026amp;nbsp; experience in combination of channel, performance, lifecycle, demand gen, revenue, and integrated campaign marketing\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven expertise building end-to-end customer journeys and relevant campaigns to drive leads through the funnel\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Foundational knowledge of performance marketing success metrics and ability to report KPIs to executive leadership teams\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced analytics experience with ability to manage complex data sets across site analytics and attribution models, Google Analytics and Salesforce preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Accountable and goal-oriented, with strong ownership of results and execution quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communicator who can align stakeholders, ask the right questions, and drive clarity across teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organized, able to manage multiple campaigns, partners, and timelines simultaneously\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable in a fast paced, agile and high growth environment with ability to navigate gray areas by developing new processes and streamline workflows\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#IndeedGTM\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$124,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$186,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005184003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7687789003?gh_jid=7687789003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5744260003,"location":{"name":"Boston, MA"},"metadata":null,"id":7687789003,"updated_at":"2026-07-22T09:00:29-04:00","requisition_id":"R-102437","title":"Lead Data Science Analyst, GTM Strategic Analytics and Insights","company_name":"Klaviyo","first_published":"2026-04-16T11:17:25-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Summary\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is looking for a Lead Data Science Analyst to join our GTM Strategic Analytics \u0026amp;amp; Insights team. In this role, you will serve as a senior individual contributor at the intersection of advanced data science, AI/LLM-driven innovation, and Go-to-Market strategy. You will build and maintain sophisticated predictive and inferential models, conduct deep-dive statistical analyses, and develop AI-first solutions that unlock meaningful insights across the pre and post Sales Customer lifecycle.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The successful candidate will partner closely with GTM leadership to shape how Klaviyo understands, measures, and accelerates new business and customer outcomes; from pre-sales motion through onboarding, expansion and retention. You will operate with a strong bias toward AI-augmented workflows and bring a modern, LLM-aware approach to every analytical challenge.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate is intellectually curious, strategically minded, and energized by hard problems. They bring deep technical fluency across the full data science stack, a demonstrated ability to influence senior stakeholders through clear storytelling, and a genuine commitment to building AI-first solutions in a fast-moving SaaS environment.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build and maintain advanced models\u0026lt;/strong\u0026gt;: Build and maintain advanced predictive and time-series models: design, train, deploy, and monitor models across use cases such as demand forecasting, capacity planning, deal scoring, and customer propensity; incorporate seasonality, exogenous drivers, and backtesting frameworks to ensure accuracy and robustness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Apply statistical rigor\u0026lt;/strong\u0026gt;: lead deep-dive analyses leveraging regression, causal inference, hypothesis testing, correlation analysis, and other statistical methods to surface actionable signals from complex, large-scale datasets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Develop AI/LLM-powered solutions\u0026lt;/strong\u0026gt;: architect and implement AI-first analyses and tooling using large language models, prompt engineering, retrieval-augmented generation (RAG), and related techniques to automate insight generation, surface qualitative signals at scale, and augment team capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own forecasting and decision systems:\u0026lt;/strong\u0026gt; Own end-to-end forecasting and operational decision systems, including time-series demand forecasting, capacity planning models (e.g., Erlang-based staffing), and production pipelines that power GTM and Support planning workflows; ensure reliability, scalability, and business adoption of outputs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive customer intelligence\u0026lt;/strong\u0026gt;: develop and maintain prospect, deal health, archetype, and capacity models that inform GTM strategy, planning, and growth initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Define the measurement framework\u0026lt;/strong\u0026gt;: identify, create, and steward benchmarks and metrics that meaningfully represent growth, engagement, and success outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communicate with impact\u0026lt;/strong\u0026gt;: distill complex analyses into clear, cohesive narratives with executive-ready materials that drive decisions at the senior leadership level\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborate cross-functionally\u0026lt;/strong\u0026gt;: partner with Systems \u0026amp;amp; Engineering, GTM Operations, Rev Ops \u0026amp;amp; Planning, Product, Business Intelligence, Data Science, and Finance to ensure analytical solutions are integrated, scalable, and trusted\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;6+ years\u0026lt;/strong\u0026gt; of professional experience in an advanced analytics or data science role; SaaS experience strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise in \u0026lt;strong\u0026gt;statistical inference and modeling\u0026lt;/strong\u0026gt;, including supervised techniques (regression, classification, gradient boosting, decision trees) and unsupervised techniques (clustering, PCA, anomaly detection, topic modeling)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience designing and deploying \u0026lt;strong\u0026gt;AI/LLM-based solutions\u0026lt;/strong\u0026gt;, including prompt engineering, fine-tuning, RAG pipelines, or LLM-integrated analytics workflows; you approach new problems with an AI-first mindset\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity and experience with distributed coding projects, including using Git for code management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced proficiency in \u0026lt;strong\u0026gt;Python\u0026lt;/strong\u0026gt; (pandas, numpy, scikit-learn, xgboost, statsmodels, and LLM/AI libraries such as LangChain, OpenAI SDK, or HuggingFace) and \u0026lt;strong\u0026gt;SQL\u0026lt;/strong\u0026gt;; working knowledge of DBT\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and scale end-to-end data pipelines, including orchestration with Airflow and transformation/modeling with dbt; design reliable, testable, and modular workflows that support production-grade analytics and machine learning use cases, with a focus on performance, data quality, and maintainability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and iterate on time-series forecasting frameworks using approaches such as ARIMA/SARIMAX, ETS, MSTL, and machine learning-based models; evaluate performance through rigorous backtesting and continuously improve model accuracy and business applicability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building \u0026lt;strong\u0026gt;data visualizations and dashboards\u0026lt;/strong\u0026gt; across platforms such as Tableau, ThoughtSpot, matplotlib, seaborn, plotly, or similar tooling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong \u0026lt;strong\u0026gt;project ownership\u0026lt;/strong\u0026gt;: experienced operating to a roadmap, managing milestones and deliverables, and delivering high-quality work product in a timely manner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable with \u0026lt;strong\u0026gt;autonomy and ambiguity\u0026lt;/strong\u0026gt;, with a proactive orientation toward identifying and solving problems before they\u0026#39;re fully defined\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent \u0026lt;strong\u0026gt;written and verbal communication skills\u0026lt;/strong\u0026gt;, including experience preparing materials for executive audiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$120,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$180,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4046211003,"name":"Go-To-Market Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7702330003?gh_jid=7702330003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5744260003,"location":{"name":"Denver, CO"},"metadata":null,"id":7702330003,"updated_at":"2026-07-22T09:00:29-04:00","requisition_id":"R-102437","title":"Lead Data Science Analyst, GTM Strategic Analytics and Insights","company_name":"Klaviyo","first_published":"2026-04-16T11:17:26-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Summary\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is looking for a Lead Data Science Analyst to join our GTM Strategic Analytics \u0026amp;amp; Insights team. In this role, you will serve as a senior individual contributor at the intersection of advanced data science, AI/LLM-driven innovation, and Go-to-Market strategy. You will build and maintain sophisticated predictive and inferential models, conduct deep-dive statistical analyses, and develop AI-first solutions that unlock meaningful insights across the pre and post Sales Customer lifecycle.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The successful candidate will partner closely with GTM leadership to shape how Klaviyo understands, measures, and accelerates new business and customer outcomes; from pre-sales motion through onboarding, expansion and retention. You will operate with a strong bias toward AI-augmented workflows and bring a modern, LLM-aware approach to every analytical challenge.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate is intellectually curious, strategically minded, and energized by hard problems. They bring deep technical fluency across the full data science stack, a demonstrated ability to influence senior stakeholders through clear storytelling, and a genuine commitment to building AI-first solutions in a fast-moving SaaS environment.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build and maintain advanced models\u0026lt;/strong\u0026gt;: Build and maintain advanced predictive and time-series models: design, train, deploy, and monitor models across use cases such as demand forecasting, capacity planning, deal scoring, and customer propensity; incorporate seasonality, exogenous drivers, and backtesting frameworks to ensure accuracy and robustness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Apply statistical rigor\u0026lt;/strong\u0026gt;: lead deep-dive analyses leveraging regression, causal inference, hypothesis testing, correlation analysis, and other statistical methods to surface actionable signals from complex, large-scale datasets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Develop AI/LLM-powered solutions\u0026lt;/strong\u0026gt;: architect and implement AI-first analyses and tooling using large language models, prompt engineering, retrieval-augmented generation (RAG), and related techniques to automate insight generation, surface qualitative signals at scale, and augment team capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own forecasting and decision systems:\u0026lt;/strong\u0026gt; Own end-to-end forecasting and operational decision systems, including time-series demand forecasting, capacity planning models (e.g., Erlang-based staffing), and production pipelines that power GTM and Support planning workflows; ensure reliability, scalability, and business adoption of outputs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive customer intelligence\u0026lt;/strong\u0026gt;: develop and maintain prospect, deal health, archetype, and capacity models that inform GTM strategy, planning, and growth initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Define the measurement framework\u0026lt;/strong\u0026gt;: identify, create, and steward benchmarks and metrics that meaningfully represent growth, engagement, and success outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communicate with impact\u0026lt;/strong\u0026gt;: distill complex analyses into clear, cohesive narratives with executive-ready materials that drive decisions at the senior leadership level\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborate cross-functionally\u0026lt;/strong\u0026gt;: partner with Systems \u0026amp;amp; Engineering, GTM Operations, Rev Ops \u0026amp;amp; Planning, Product, Business Intelligence, Data Science, and Finance to ensure analytical solutions are integrated, scalable, and trusted\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;6+ years\u0026lt;/strong\u0026gt; of professional experience in an advanced analytics or data science role; SaaS experience strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise in \u0026lt;strong\u0026gt;statistical inference and modeling\u0026lt;/strong\u0026gt;, including supervised techniques (regression, classification, gradient boosting, decision trees) and unsupervised techniques (clustering, PCA, anomaly detection, topic modeling)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience designing and deploying \u0026lt;strong\u0026gt;AI/LLM-based solutions\u0026lt;/strong\u0026gt;, including prompt engineering, fine-tuning, RAG pipelines, or LLM-integrated analytics workflows; you approach new problems with an AI-first mindset\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity and experience with distributed coding projects, including using Git for code management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced proficiency in \u0026lt;strong\u0026gt;Python\u0026lt;/strong\u0026gt; (pandas, numpy, scikit-learn, xgboost, statsmodels, and LLM/AI libraries such as LangChain, OpenAI SDK, or HuggingFace) and \u0026lt;strong\u0026gt;SQL\u0026lt;/strong\u0026gt;; working knowledge of DBT\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and scale end-to-end data pipelines, including orchestration with Airflow and transformation/modeling with dbt; design reliable, testable, and modular workflows that support production-grade analytics and machine learning use cases, with a focus on performance, data quality, and maintainability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and iterate on time-series forecasting frameworks using approaches such as ARIMA/SARIMAX, ETS, MSTL, and machine learning-based models; evaluate performance through rigorous backtesting and continuously improve model accuracy and business applicability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building \u0026lt;strong\u0026gt;data visualizations and dashboards\u0026lt;/strong\u0026gt; across platforms such as Tableau, ThoughtSpot, matplotlib, seaborn, plotly, or similar tooling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong \u0026lt;strong\u0026gt;project ownership\u0026lt;/strong\u0026gt;: experienced operating to a roadmap, managing milestones and deliverables, and delivering high-quality work product in a timely manner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable with \u0026lt;strong\u0026gt;autonomy and ambiguity\u0026lt;/strong\u0026gt;, with a proactive orientation toward identifying and solving problems before they\u0026#39;re fully defined\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent \u0026lt;strong\u0026gt;written and verbal communication skills\u0026lt;/strong\u0026gt;, including experience preparing materials for executive audiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$120,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$180,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4046211003,"name":"Go-To-Market Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7724065003?gh_jid=7724065003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5757637003,"location":{"name":"Denver, CO"},"metadata":null,"id":7724065003,"updated_at":"2026-07-20T12:30:10-04:00","requisition_id":"R-102522","title":" Lead GTM Data Operations Analyst, AI Workflows","company_name":"Klaviyo","first_published":"2026-05-04T17:29:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Why This Role, Why Now\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;GTM Data Strategy \u0026amp;amp; Operations stood up from scratch with no predecessor. Today the function runs on \u0026lt;strong\u0026gt;three offshore contractors and zero FTEs\u0026lt;/strong\u0026gt;, managed by a single leader who is simultaneously building the agentic infrastructure, operating it in production, and driving major initiatives (hierarchy redesign, data quality assessment, vendor optimization).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The operating model is deliberately \u0026lt;strong\u0026gt;agentic AI–first\u0026lt;/strong\u0026gt;: a multi-agent pipeline (Cartographer, Sentinel, Resolver, Reporting) handles detection, enrichment, hierarchy mapping, and conflict resolution at scale. This is not a future-state vision, these agents are live and processing enterprise account families in production today.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The problem: \u0026lt;/strong\u0026gt;one person cannot build, operate, and extend this system while also managing strategic workstreams. The function currently covers only core Tier‑1 fields. Dozens of account, contact, and lead signals remain unaddressed. Every pipeline run, every failure diagnosis, and every offshore handoff flows through a single point of failure.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is the first onshore execution hire for an agent operator who can keep the system running, improve it, and extend detection and resolution coverage as GTM leadership prioritizes new data elements.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Role Summary\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Sit between AI systems and GTM data. Operate, tune, and extend our agentic data quality pipeline (detection, enrichment, hierarchy mapping, conflict resolution) so it runs reliably, improves continuously, and expands to cover more of the data landscape. Own the handoff between automated output and human review, managing quality and throughput with our offshore team. You don’t build agents from scratch, but you run them, evaluate their output with GTM data judgment, and make them better.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Core Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;Agent Pipeline Operations\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Run and monitor production pipeline sessions (Cartographer, Sentinel, Resolver) across scheduled cadences; diagnose and resolve failures (API errors, session timeouts, data anomalies) without escalating to the function lead.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execute pipeline runs in Claude Claude and tmux; manage long-running batch processes; interpret logs and output to confirm data integrity before downstream handoff.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain pipeline orchestration scripts and configuration; extend agent coverage as new data elements are prioritized by GTM leadership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Agent Tuning \u0026amp;amp; Improvement\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Refine detection rules, prompt logic, and confidence thresholds based on output analysis and false-positive/negative patterns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate agent accuracy by segment (Enterprise vs. MM/SMB) and recommend rule or workflow changes backed by evidence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run bake-offs (vendor vs. AI enrichment) to optimize cost, coverage, and accuracy; document results for decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Sentinel → Offshore Resolution Loop\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the handoff between Sentinel detection output and Concentrix triage queues; define queue structure, priority tiers, and resolution instructions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor offshore resolution quality and throughput; refine detection rules based on patterns surfaced through triage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Close the feedback loop: track resolution outcomes back to agent configuration to reduce recurring false positives and improve detection precision.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Data Quality \u0026amp;amp; Enrichment Operations\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Maintain ops-only staging fields; manage the promote-to-production flow with audit controls.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and run AI-assisted enrichment workflows (Clay + LLM prompts) with evidence links and confidence thresholds.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor fill-rate, sampled accuracy, freshness, and cost-per-record by source and segment; surface vendor performance issues and recommend changes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Keep data dictionaries, SOPs, and runbooks current as agents and processes evolve.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Partnership\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;GTM Systems (SFDC): field configuration, permission sets, automation, flows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data Engineering: source availability, ID mapping, lineage (no pipeline coding).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reporting: define metrics and acceptance criteria; partner on dashboard requirements.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What to Expect\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;This is a triage environment, not a steady-state one. The function is young, the data has known gaps, and the work is to stabilize and extend, not maintain and optimize. You’ll be building the plane while flying it, alongside a small team that operates with high autonomy and a bias toward measurable outcomes. If ambiguity and mess energize you, this is the right fit.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Success Metrics (6–12 Months)\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Pipeline Reliability\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Scheduled pipeline runs execute without function-lead intervention; failure-to-resolution cycle time under 24 hours for non-blocking issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Agent coverage extended to new data elements as prioritized (measured by number of signals under active detection).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Detection \u0026amp;amp; Resolution Quality\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Sentinel detection precision and recall improve quarter over quarter, tracked by segment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Concentrix resolution queue throughput and accuracy meet defined acceptance thresholds.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;False-positive rate decreases through feedback-loop refinement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Data Quality Outcomes\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Tier-1 field fill-rates: Country ≥95%; Vertical ≥90% at ≥85% sampled accuracy; Revenue bands ≥90%.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hierarchy coverage 65–80%+ across target segments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise cost-per-record reduction of 30–40% via AI-first + selective vendor usage.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3–6 years in Data Ops, Sales Ops, or GTM Ops with hands-on data quality ownership for account and contact data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with Snowflake (SQL for querying, analysis, validation) and SFDC (object model, field configuration, data flows).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working experience with Claude Code or comparable LLM-based tooling in an operational (not just experimental) context.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing and running AI-assisted enrichment workflows (e.g., Clay + LLM prompts) and evaluating accuracy/coverage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort operating in a command-line environment: tmux, shell scripts, log analysis, batch process monitoring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Process design mindset with a bias toward measurable outcomes; strong written communication.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Strong Plus\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with account/contact data vendors (D\u0026amp;amp;B, ZoomInfo, Clearbit, StoreLeads) and waterfall enrichment logic.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Python for QA scripting, sampling, or light automation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with prompt engineering, confidence scoring, and AI guardrails (evidence capture, versioned prompts, QA sampling gates).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Tool Stack\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Core: \u0026lt;/strong\u0026gt;Snowflake (SQL), SFDC, Claude Code, Clay\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Pipeline: \u0026lt;/strong\u0026gt;Shell orchestration, Cartographer / Sentinel / Resolver agents\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Enrichment: \u0026lt;/strong\u0026gt;D\u0026amp;amp;B, ZoomInfo, Clearbit, StoreLeads, LLM prompts\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Nice to Have: \u0026lt;/strong\u0026gt;Python, SOQL, prompt engineering frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;AI Guardrails (Expected Practice):\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Confidence floors, evidence capture, versioned prompts, 10% QA sampling gates, audit-on-promote, drift alerts, and privacy/compliance checks. This role is expected to uphold and improve these practices, not just follow them.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$124,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$186,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4046211003,"name":"Go-To-Market Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7724068003?gh_jid=7724068003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5757637003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":7724068003,"updated_at":"2026-07-20T12:30:11-04:00","requisition_id":"R-102522","title":"Lead GTM Data Operations Analyst, AI Workflows","company_name":"Klaviyo","first_published":"2026-05-04T17:29:25-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Why This Role, Why Now\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;GTM Data Strategy \u0026amp;amp; Operations stood up from scratch with no predecessor. Today the function runs on \u0026lt;strong\u0026gt;three offshore contractors and zero FTEs\u0026lt;/strong\u0026gt;, managed by a single leader who is simultaneously building the agentic infrastructure, operating it in production, and driving major initiatives (hierarchy redesign, data quality assessment, vendor optimization).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The operating model is deliberately \u0026lt;strong\u0026gt;agentic AI–first\u0026lt;/strong\u0026gt;: a multi-agent pipeline (Cartographer, Sentinel, Resolver, Reporting) handles detection, enrichment, hierarchy mapping, and conflict resolution at scale. This is not a future-state vision, these agents are live and processing enterprise account families in production today.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The problem: \u0026lt;/strong\u0026gt;one person cannot build, operate, and extend this system while also managing strategic workstreams. The function currently covers only core Tier‑1 fields. Dozens of account, contact, and lead signals remain unaddressed. Every pipeline run, every failure diagnosis, and every offshore handoff flows through a single point of failure.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is the first onshore execution hire for an agent operator who can keep the system running, improve it, and extend detection and resolution coverage as GTM leadership prioritizes new data elements.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Role Summary\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Sit between AI systems and GTM data. Operate, tune, and extend our agentic data quality pipeline (detection, enrichment, hierarchy mapping, conflict resolution) so it runs reliably, improves continuously, and expands to cover more of the data landscape. Own the handoff between automated output and human review, managing quality and throughput with our offshore team. You don’t build agents from scratch, but you run them, evaluate their output with GTM data judgment, and make them better.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Core Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;Agent Pipeline Operations\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Run and monitor production pipeline sessions (Cartographer, Sentinel, Resolver) across scheduled cadences; diagnose and resolve failures (API errors, session timeouts, data anomalies) without escalating to the function lead.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execute pipeline runs in Claude Claude and tmux; manage long-running batch processes; interpret logs and output to confirm data integrity before downstream handoff.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain pipeline orchestration scripts and configuration; extend agent coverage as new data elements are prioritized by GTM leadership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Agent Tuning \u0026amp;amp; Improvement\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Refine detection rules, prompt logic, and confidence thresholds based on output analysis and false-positive/negative patterns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate agent accuracy by segment (Enterprise vs. MM/SMB) and recommend rule or workflow changes backed by evidence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run bake-offs (vendor vs. AI enrichment) to optimize cost, coverage, and accuracy; document results for decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Sentinel → Offshore Resolution Loop\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the handoff between Sentinel detection output and Concentrix triage queues; define queue structure, priority tiers, and resolution instructions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor offshore resolution quality and throughput; refine detection rules based on patterns surfaced through triage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Close the feedback loop: track resolution outcomes back to agent configuration to reduce recurring false positives and improve detection precision.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Data Quality \u0026amp;amp; Enrichment Operations\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Maintain ops-only staging fields; manage the promote-to-production flow with audit controls.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and run AI-assisted enrichment workflows (Clay + LLM prompts) with evidence links and confidence thresholds.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor fill-rate, sampled accuracy, freshness, and cost-per-record by source and segment; surface vendor performance issues and recommend changes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Keep data dictionaries, SOPs, and runbooks current as agents and processes evolve.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Partnership\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;GTM Systems (SFDC): field configuration, permission sets, automation, flows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data Engineering: source availability, ID mapping, lineage (no pipeline coding).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reporting: define metrics and acceptance criteria; partner on dashboard requirements.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What to Expect\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;This is a triage environment, not a steady-state one. The function is young, the data has known gaps, and the work is to stabilize and extend, not maintain and optimize. You’ll be building the plane while flying it, alongside a small team that operates with high autonomy and a bias toward measurable outcomes. If ambiguity and mess energize you, this is the right fit.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Success Metrics (6–12 Months)\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Pipeline Reliability\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Scheduled pipeline runs execute without function-lead intervention; failure-to-resolution cycle time under 24 hours for non-blocking issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Agent coverage extended to new data elements as prioritized (measured by number of signals under active detection).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Detection \u0026amp;amp; Resolution Quality\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Sentinel detection precision and recall improve quarter over quarter, tracked by segment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Concentrix resolution queue throughput and accuracy meet defined acceptance thresholds.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;False-positive rate decreases through feedback-loop refinement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Data Quality Outcomes\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Tier-1 field fill-rates: Country ≥95%; Vertical ≥90% at ≥85% sampled accuracy; Revenue bands ≥90%.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hierarchy coverage 65–80%+ across target segments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise cost-per-record reduction of 30–40% via AI-first + selective vendor usage.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3–6 years in Data Ops, Sales Ops, or GTM Ops with hands-on data quality ownership for account and contact data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with Snowflake (SQL for querying, analysis, validation) and SFDC (object model, field configuration, data flows).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working experience with Claude Code or comparable LLM-based tooling in an operational (not just experimental) context.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing and running AI-assisted enrichment workflows (e.g., Clay + LLM prompts) and evaluating accuracy/coverage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort operating in a command-line environment: tmux, shell scripts, log analysis, batch process monitoring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Process design mindset with a bias toward measurable outcomes; strong written communication.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Strong Plus\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with account/contact data vendors (D\u0026amp;amp;B, ZoomInfo, Clearbit, StoreLeads) and waterfall enrichment logic.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Python for QA scripting, sampling, or light automation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with prompt engineering, confidence scoring, and AI guardrails (evidence capture, versioned prompts, QA sampling gates).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Tool Stack\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Core: \u0026lt;/strong\u0026gt;Snowflake (SQL), SFDC, Claude Code, Clay\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Pipeline: \u0026lt;/strong\u0026gt;Shell orchestration, Cartographer / Sentinel / Resolver agents\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Enrichment: \u0026lt;/strong\u0026gt;D\u0026amp;amp;B, ZoomInfo, Clearbit, StoreLeads, LLM prompts\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Nice to Have: \u0026lt;/strong\u0026gt;Python, SOQL, prompt engineering frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;AI Guardrails (Expected Practice):\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Confidence floors, evidence capture, versioned prompts, 10% QA sampling gates, audit-on-promote, drift alerts, and privacy/compliance checks. This role is expected to uphold and improve these practices, not just follow them.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$124,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$186,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4046211003,"name":"Go-To-Market Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7718967003?gh_jid=7718967003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5757637003,"location":{"name":"Boston, MA"},"metadata":null,"id":7718967003,"updated_at":"2026-07-20T12:30:10-04:00","requisition_id":"R-102522","title":"Lead GTM Data Operations Analyst, AI Workflows","company_name":"Klaviyo","first_published":"2026-05-04T17:29:24-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Why This Role, Why Now\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;GTM Data Strategy \u0026amp;amp; Operations stood up from scratch with no predecessor. Today the function runs on \u0026lt;strong\u0026gt;three offshore contractors and zero FTEs\u0026lt;/strong\u0026gt;, managed by a single leader who is simultaneously building the agentic infrastructure, operating it in production, and driving major initiatives (hierarchy redesign, data quality assessment, vendor optimization).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The operating model is deliberately \u0026lt;strong\u0026gt;agentic AI–first\u0026lt;/strong\u0026gt;: a multi-agent pipeline (Cartographer, Sentinel, Resolver, Reporting) handles detection, enrichment, hierarchy mapping, and conflict resolution at scale. This is not a future-state vision, these agents are live and processing enterprise account families in production today.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The problem: \u0026lt;/strong\u0026gt;one person cannot build, operate, and extend this system while also managing strategic workstreams. The function currently covers only core Tier‑1 fields. Dozens of account, contact, and lead signals remain unaddressed. Every pipeline run, every failure diagnosis, and every offshore handoff flows through a single point of failure.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is the first onshore execution hire for an agent operator who can keep the system running, improve it, and extend detection and resolution coverage as GTM leadership prioritizes new data elements.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Role Summary\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Sit between AI systems and GTM data. Operate, tune, and extend our agentic data quality pipeline (detection, enrichment, hierarchy mapping, conflict resolution) so it runs reliably, improves continuously, and expands to cover more of the data landscape. Own the handoff between automated output and human review, managing quality and throughput with our offshore team. You don’t build agents from scratch, but you run them, evaluate their output with GTM data judgment, and make them better.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Core Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;Agent Pipeline Operations\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Run and monitor production pipeline sessions (Cartographer, Sentinel, Resolver) across scheduled cadences; diagnose and resolve failures (API errors, session timeouts, data anomalies) without escalating to the function lead.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execute pipeline runs in Claude Claude and tmux; manage long-running batch processes; interpret logs and output to confirm data integrity before downstream handoff.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain pipeline orchestration scripts and configuration; extend agent coverage as new data elements are prioritized by GTM leadership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Agent Tuning \u0026amp;amp; Improvement\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Refine detection rules, prompt logic, and confidence thresholds based on output analysis and false-positive/negative patterns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate agent accuracy by segment (Enterprise vs. MM/SMB) and recommend rule or workflow changes backed by evidence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run bake-offs (vendor vs. AI enrichment) to optimize cost, coverage, and accuracy; document results for decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Sentinel → Offshore Resolution Loop\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the handoff between Sentinel detection output and Concentrix triage queues; define queue structure, priority tiers, and resolution instructions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor offshore resolution quality and throughput; refine detection rules based on patterns surfaced through triage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Close the feedback loop: track resolution outcomes back to agent configuration to reduce recurring false positives and improve detection precision.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Data Quality \u0026amp;amp; Enrichment Operations\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Maintain ops-only staging fields; manage the promote-to-production flow with audit controls.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and run AI-assisted enrichment workflows (Clay + LLM prompts) with evidence links and confidence thresholds.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor fill-rate, sampled accuracy, freshness, and cost-per-record by source and segment; surface vendor performance issues and recommend changes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Keep data dictionaries, SOPs, and runbooks current as agents and processes evolve.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Partnership\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;GTM Systems (SFDC): field configuration, permission sets, automation, flows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data Engineering: source availability, ID mapping, lineage (no pipeline coding).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reporting: define metrics and acceptance criteria; partner on dashboard requirements.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What to Expect\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;This is a triage environment, not a steady-state one. The function is young, the data has known gaps, and the work is to stabilize and extend, not maintain and optimize. You’ll be building the plane while flying it, alongside a small team that operates with high autonomy and a bias toward measurable outcomes. If ambiguity and mess energize you, this is the right fit.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Success Metrics (6–12 Months)\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Pipeline Reliability\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Scheduled pipeline runs execute without function-lead intervention; failure-to-resolution cycle time under 24 hours for non-blocking issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Agent coverage extended to new data elements as prioritized (measured by number of signals under active detection).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Detection \u0026amp;amp; Resolution Quality\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Sentinel detection precision and recall improve quarter over quarter, tracked by segment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Concentrix resolution queue throughput and accuracy meet defined acceptance thresholds.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;False-positive rate decreases through feedback-loop refinement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Data Quality Outcomes\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Tier-1 field fill-rates: Country ≥95%; Vertical ≥90% at ≥85% sampled accuracy; Revenue bands ≥90%.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hierarchy coverage 65–80%+ across target segments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise cost-per-record reduction of 30–40% via AI-first + selective vendor usage.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3–6 years in Data Ops, Sales Ops, or GTM Ops with hands-on data quality ownership for account and contact data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with Snowflake (SQL for querying, analysis, validation) and SFDC (object model, field configuration, data flows).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working experience with Claude Code or comparable LLM-based tooling in an operational (not just experimental) context.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing and running AI-assisted enrichment workflows (e.g., Clay + LLM prompts) and evaluating accuracy/coverage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort operating in a command-line environment: tmux, shell scripts, log analysis, batch process monitoring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Process design mindset with a bias toward measurable outcomes; strong written communication.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Strong Plus\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with account/contact data vendors (D\u0026amp;amp;B, ZoomInfo, Clearbit, StoreLeads) and waterfall enrichment logic.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Python for QA scripting, sampling, or light automation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with prompt engineering, confidence scoring, and AI guardrails (evidence capture, versioned prompts, QA sampling gates).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Tool Stack\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Core: \u0026lt;/strong\u0026gt;Snowflake (SQL), SFDC, Claude Code, Clay\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Pipeline: \u0026lt;/strong\u0026gt;Shell orchestration, Cartographer / Sentinel / Resolver agents\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Enrichment: \u0026lt;/strong\u0026gt;D\u0026amp;amp;B, ZoomInfo, Clearbit, StoreLeads, LLM prompts\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Nice to Have: \u0026lt;/strong\u0026gt;Python, SOQL, prompt engineering frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;AI Guardrails (Expected Practice):\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Confidence floors, evidence capture, versioned prompts, 10% QA sampling gates, audit-on-promote, drift alerts, and privacy/compliance checks. This role is expected to uphold and improve these practices, not just follow them.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$124,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$186,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4046211003,"name":"Go-To-Market Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7727703003?gh_jid=7727703003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5761618003,"location":{"name":"Boston, MA"},"metadata":null,"id":7727703003,"updated_at":"2026-07-08T19:34:29-04:00","requisition_id":"R-102572","title":"Lead People Systems Engineer","company_name":"Klaviyo","first_published":"2026-05-29T14:31:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo is building an AI-first company—and that starts with how we support and scale our people.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a \u0026lt;strong\u0026gt;Lead People Technology Engineer\u0026lt;/strong\u0026gt; to be the first dedicated AI engineer within our People Technology (KPPL) team. As an early leader in this space, you’ll reimagine how our People teams operate in an AI-first world by shaping our architecture, standards, and long-term vision.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll partner across People Operations, Talent Acquisition, Talent, and Finance to design and build intelligent systems that transform how we hire, develop, retain, and support Klaviyos globally. This role is not just about applying AI it’s about defining how AI becomes embedded into the employee lifecycle at Klaviyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;What You’ll Be Doing\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;AI-First People Systems \u0026amp;amp; Architecture\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Reimagine core People workflows (recruiting, onboarding, performance, daily tasks) through an AI-first lens, not just incremental automation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and build AI-powered workflows, copilots, and agents that automate and augment People processes across the employee lifecycle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Architect and implement systems that integrate across SaaS such as Workday, Greenhouse, Sana, and internal Klaviyo platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with our internal IT AI team and establish best practices for:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prompt engineering and evaluation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;LLM system design and orchestration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Versioning, testing, security, and observability of AI systems\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Enable AI Use Cases (copilots, assistants, automated workflows) that drive faster execution and better decision-making for People teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with stakeholders to translate business problems into scalable AI solutions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Driving an AI-First Operating Model\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify high-leverage opportunities to replace manual workflows with AI-native solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and track success metrics tied to efficiency gains, time savings, and operational effectiveness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help the People organization shift toward AI-augmented ways of working\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a thought partner to People leadership on what’s possible with AI, not just what’s requested\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Responsible AI, Privacy \u0026amp;amp; Governance: Design systems that handle sensitive employee data with security, privacy, and trust at the core\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Security, Legal, and Global IT to ensure compliant and ethical AI deployment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration \u0026amp;amp; Enablement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Security, IT, and GTM Systems to align on shared AI infrastructure and standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to and adopt company-wide AI patterns, tooling, and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable People teams to leverage AI by building:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Reusable frameworks and workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Playbooks and training materials\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Help non-technical stakeholders confidently use and iterate on AI-powered tools\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technical Leadership\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advocate for scalable, well-governed AI systems that integrate cleanly into Klaviyo’s broader tech ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a key voice in shaping how Klaviyo becomes AI-first internally, starting with People systems\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What Makes You a Great Fit\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Passion and Curiosity to experiment and reimagine People workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of engineering or data engineering experience, with 2+ years building AI/ML or LLM-powered delivering tangible business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to set technical direction and build 0→1 systems with meaningful organizational impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience with but not limited to:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Python, SQL, and modern APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;LLM platforms (OpenAI, Claude, Gemini, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;LangChain and LangGraph\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Designing AI-powered workflows, agents, or copilots\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating with enterprise SaaS systems (HRIS, ATS, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing scalable systems, automation frameworks, and internal tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with sensitive data and implementing responsible AI practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong ability to translate ambiguous business problems into scalable technical solutions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus Points\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with People/HR systems (Workday, Greenhouse, Sana)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with workflow automation platforms (e.g., n8n, Workato, Zapier)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in high-growth SaaS environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contributions to AI governance, internal AI platforms, or experimentation frameworks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why This Role Matters at Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a foundational role in defining how Klaviyo becomes an AI-first company from the inside out.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You won’t just be implementing AI you’ll be:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Shaping how People teams operate with AI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Defining standards for responsible, scalable internal AI systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building the blueprint for how AI is embedded across the business\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;If you’re excited about building from scratch, influencing across functions, and applying AI to core business workflows, this role offers a unique opportunity to have outsized impact.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$140,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$210,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7728815003?gh_jid=7728815003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5762643003,"location":{"name":"Boston, MA"},"metadata":null,"id":7728815003,"updated_at":"2026-06-25T11:44:53-04:00","requisition_id":"R-102620","title":"Lead Product Manager, Core Data","company_name":"Klaviyo","first_published":"2026-06-11T17:35:17-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a highly technical Lead Product Manager to set the vision, strategy, and execution for our Data Ingestion Platform. This is a platform PM role, ideal for someone who operates comfortably at the intersection of deep architectural discussions and long-range product strategy — with a track record of driving measurable outcomes across complex, distributed systems.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will define the vision and roadmap for how large volumes of data from diverse sources are ingested, transformed, and made reliable within Klaviyo’s core systems. You’ll work closely with engineering, integration teams, and downstream stakeholders to modernize legacy pipelines and build a scalable, unified ingestion framework. At the Lead level, you’re not only executing the roadmap — you’re setting the direction, influencing engineering leadership, and driving org-wide alignment on data platform strategy. \u0026lt;strong\u0026gt;Please note this role requires 5 \u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;days/week in our Boston office.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why This Role Matters\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Data is foundational to everything Klaviyo delivers. This role sits at the heart of how that data\u0026amp;nbsp;enters and powers the platform. You’ll shape the architecture that enables reliable, scalable data\u0026amp;nbsp;ingestion for years to come — driving platform health, reducing complexity, and unlocking\u0026amp;nbsp;innovation across the company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re energized by building structure where it doesn’t yet exist, modernizing complex\u0026amp;nbsp;systems, and operating at the intersection of data architecture and product strategy, this is a\u0026amp;nbsp;high-impact opportunity to define a critical platform capability at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Set the Vision: \u0026lt;/strong\u0026gt;Define the long-term mission, charter, and ownership boundaries for a newly formed team — establishing clarity where ambiguity currently exists.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own the Roadmap: \u0026lt;/strong\u0026gt;Develop and maintain a coherent, high-impact roadmap that balances foundational investments with active initiatives; refine prioritization and sequencing across concurrent projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive Ingestion Strategy: \u0026lt;/strong\u0026gt;Define the strategy for ingesting large volumes of data from numerous sources; think holistically about data movement, transformation, and reliability at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partner with Engineering: \u0026lt;/strong\u0026gt;Partner with engineering to design ingestion systems that are scalable, resilient, and maintainable; navigate tradeoffs across performance, latency, cost, and reliability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Accelerate with AI: \u0026lt;/strong\u0026gt;Institutionalize AI and automation as force multipliers — identify opportunities to reduce toil, improve pipeline observability, and accelerate the roadmap through intelligent tooling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Deliver Measurable Outcomes: \u0026lt;/strong\u0026gt;Establish instrumentation and success metrics (e.g., ingestion reliability, pipeline latency, data freshness, change failure rate) to validate impact and adjust priorities based on outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Champion Quality \u0026amp;amp; Reliability: \u0026lt;/strong\u0026gt;Drive improvements in observability, monitoring, and operational excellence for ingestion systems; partner with SRE and platform teams to ensure reliability is built into every component.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Scale for the Future: \u0026lt;/strong\u0026gt;Identify and drive architectural simplifications that improve platform health over time; guide tooling choices that will keep the data ingestion platform sustainable and scalable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build for Collaboration: \u0026lt;/strong\u0026gt;Create transparency and open feedback loops with engineers, engineering managers, and senior leadership to ensure alignment and adoption of platform direction.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Bring\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Builder: \u0026lt;/strong\u0026gt;Proven experience as a Lead or Senior Platform Product Manager in data infrastructure, distributed systems, or developer platform environments — with a track record of driving velocity and reliability at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data Infrastructure Depth: \u0026lt;/strong\u0026gt;Deep understanding of data architecture and large-scale systems; experience with event-driven systems, high-volume ingestion pipelines, or complex data movement patterns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Fluency: \u0026lt;/strong\u0026gt;Comfort engaging in highly technical discussions around pipelines, infrastructure, and system evolution; ability to operate at both strategic and highly detailed technical levels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI-Forward Mindset: \u0026lt;/strong\u0026gt;Understanding of the transformative potential of AI in platform engineering; ability to separate hype from practical value and drive adoption of AI-forward practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Metrics-Oriented: \u0026lt;/strong\u0026gt;Fluency in measuring success via engineering productivity, quality, and reliability metrics; data-driven approach to prioritization and investment decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Influential Collaborator: \u0026lt;/strong\u0026gt;Proven ability to define structure and clarity in ambiguous, newly forming teams; skilled at stakeholder management across multiple technical organizations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Bias for Action: \u0026lt;/strong\u0026gt;Thrives in fast-moving environments; balances short-term wins with long-term strategy and biases toward automation, simplicity, and self- service solutions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What Success Looks Like\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Engineering teams feel they can deliver data-dependent features faster, safer, and with higher confidence than ever before.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The data ingestion platform is recognized internally as reliable, observable, and a competitive advantage for product teams building on top of Klaviyo’s core data objects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pipeline reliability improves, incidents decrease, and data freshness and quality metrics trend in the right direction — even as ingestion volume grows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The roadmap and platform strategy are clear, measurable, and directly tied to Klaviyo’s ability to deliver customer value quickly and reliably.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI and automation reduce operational toil, with measurable gains in engineering productivity across ingestion workflows.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$168,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$252,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4007869003,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4061308003,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":4123824003},{"id":4117753003,"name":"Palo Alto","location":"Palo Alto, California, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7710126003?gh_jid=7710126003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5751633003,"location":{"name":"Boston, MA"},"metadata":null,"id":7710126003,"updated_at":"2026-07-06T03:02:17-04:00","requisition_id":"R-102499","title":"Lead Product Marketing Manager - Enterprise","company_name":"Klaviyo","first_published":"2026-04-21T15:23:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Klaviyo, we value the unique backgrounds, experiences, and perspectives each Klaviyo brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you\u0026#39;re a close but not exact match with the description, we hope you\u0026#39;ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is moving upmarket. Built on first-party data and trusted by tens of thousands of ecommerce brands, we\u0026#39;re competing aggressively in Mid and Large Enterprise, taking on entrenched marketing clouds that have dominated that space for years. Winning at this level requires a different motion: longer sales cycles, more complex buying committees, higher scrutiny on platform maturity and data infrastructure, and a field that needs a sharp, confident story to displace incumbents. This role is the strategic engine behind that motion.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Lead, Product Marketing – Mid \u0026amp;amp; Large Enterprise GTM, you\u0026#39;ll set priorities alongside GTM leaders, develop the positioning and plays that give sales a competitive edge, and serve as the PMM lead on integrated campaigns that build Klaviyo\u0026#39;s credibility in the enterprise market. You\u0026#39;ll operate with a high degree of autonomy — this is a role for someone who sets direction, not waits for it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate has been in rooms where the deal is on the line and knows what it takes to arm a sales team with a confident, differentiated story. You think at the level of market strategy and translate that into a sales play, a campaign anchor asset, or a crisp objection handler, depending on what the moment requires. You\u0026#39;re as comfortable in a strategy session with GTM leadership as you are prepping a sales team before a big deal.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You\u0026#39;ll Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enterprise GTM Strategy:\u0026lt;/strong\u0026gt; Partner with GTM leaders to define and prioritize field selling motions for the Mid and Large Enterprise segment, synthesizing market trends, competitive dynamics, seasonal signals, and what\u0026#39;s resonating across marketing and the field to determine where to focus. Ensure GTM efforts across plays, campaigns, and enablement are aligned to market needs and sequenced to maximize their collective impact on pipeline and revenue.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Sales Plays:\u0026lt;/strong\u0026gt; Design Enterprise sales plays from ICP definition through field launch. Identify high-value displacement opportunities, develop the competitive positioning and messaging that gives sales a clear edge, and partner with Enablement to make sure plays land in the field rather than live in a deck.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrated Marketing Campaigns:\u0026lt;/strong\u0026gt; Serve as the PMM lead on Enterprise integrated marketing campaigns, contributing strategy, messaging, and assets alongside Creative, Lifecycle, and Demand Gen. Own the strategic concept behind anchor assets, including the frameworks, research, and benchmarks (e.g., maturity assessments, industry benchmarks) that drive top-of-funnel engagement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Field Assets:\u0026lt;/strong\u0026gt; Maintain and evolve core Enterprise assets, including the pitch deck library, enterprise landing page, EBC materials, objection handling, and discovery frameworks. Keep the field\u0026#39;s source of truth current and usable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Product Storytelling:\u0026lt;/strong\u0026gt; Translate the Klaviyo product vision and roadmap into compelling narratives for Enterprise audiences. Synthesize field and customer insights to influence roadmap prioritization, and where product gaps exist, develop positioning that gives the field a credible point of view rather than waiting on the roadmap.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Performance \u0026amp;amp; Insights:\u0026lt;/strong\u0026gt; Track Mid and Large Enterprise GTM performance across pipeline sourced, pipeline influenced, and closed-won rates by segment. Deliver structured readouts with clear recommendations on what to continue, change, or stop.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of product marketing experience, with a meaningful portion focused on B2B SaaS; direct experience marketing to mid-market and enterprise buyers is required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to own GTM programs end-to-end, from positioning through execution and performance readout, operating independently without close management oversight\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting complex, multi-stakeholder sales cycles and enabling large sales organizations to communicate nuanced value propositions effectively\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled at adapting positioning and messaging across segments, motions, and competitive contexts; strong instincts for what resonates with Enterprise buyers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to frame ambiguous problems, synthesize competing inputs, and communicate clear, structured recommendations to senior stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High craft bar for written and visual work. Output should be ready for executive and external audiences with minimal revision: clear narrative flow, strong slide titles, purposeful structure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to drive alignment across teams with competing priorities, through influence rather than formal authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Active mentor who raises the quality bar of work around them and contributes to a high-performing team environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$140,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$210,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005184003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7703120003?gh_jid=7703120003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5751633003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":7703120003,"updated_at":"2026-07-06T03:02:17-04:00","requisition_id":"R-102499","title":"Lead Product Marketing Manager - Enterprise","company_name":"Klaviyo","first_published":"2026-04-21T14:39:12-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Klaviyo, we value the unique backgrounds, experiences, and perspectives each Klaviyo brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you\u0026#39;re a close but not exact match with the description, we hope you\u0026#39;ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is moving upmarket. Built on first-party data and trusted by tens of thousands of ecommerce brands, we\u0026#39;re competing aggressively in Mid and Large Enterprise, taking on entrenched marketing clouds that have dominated that space for years. Winning at this level requires a different motion: longer sales cycles, more complex buying committees, higher scrutiny on platform maturity and data infrastructure, and a field that needs a sharp, confident story to displace incumbents. This role is the strategic engine behind that motion.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Lead, Product Marketing – Mid \u0026amp;amp; Large Enterprise GTM, you\u0026#39;ll set priorities alongside GTM leaders, develop the positioning and plays that give sales a competitive edge, and serve as the PMM lead on integrated campaigns that build Klaviyo\u0026#39;s credibility in the enterprise market. You\u0026#39;ll operate with a high degree of autonomy — this is a role for someone who sets direction, not waits for it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate has been in rooms where the deal is on the line and knows what it takes to arm a sales team with a confident, differentiated story. You think at the level of market strategy and translate that into a sales play, a campaign anchor asset, or a crisp objection handler, depending on what the moment requires. You\u0026#39;re as comfortable in a strategy session with GTM leadership as you are prepping a sales team before a big deal.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You\u0026#39;ll Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enterprise GTM Strategy:\u0026lt;/strong\u0026gt; Partner with GTM leaders to define and prioritize field selling motions for the Mid and Large Enterprise segment, synthesizing market trends, competitive dynamics, seasonal signals, and what\u0026#39;s resonating across marketing and the field to determine where to focus. Ensure GTM efforts across plays, campaigns, and enablement are aligned to market needs and sequenced to maximize their collective impact on pipeline and revenue.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Sales Plays:\u0026lt;/strong\u0026gt; Design Enterprise sales plays from ICP definition through field launch. Identify high-value displacement opportunities, develop the competitive positioning and messaging that gives sales a clear edge, and partner with Enablement to make sure plays land in the field rather than live in a deck.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrated Marketing Campaigns:\u0026lt;/strong\u0026gt; Serve as the PMM lead on Enterprise integrated marketing campaigns, contributing strategy, messaging, and assets alongside Creative, Lifecycle, and Demand Gen. Own the strategic concept behind anchor assets, including the frameworks, research, and benchmarks (e.g., maturity assessments, industry benchmarks) that drive top-of-funnel engagement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Field Assets:\u0026lt;/strong\u0026gt; Maintain and evolve core Enterprise assets, including the pitch deck library, enterprise landing page, EBC materials, objection handling, and discovery frameworks. Keep the field\u0026#39;s source of truth current and usable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Product Storytelling:\u0026lt;/strong\u0026gt; Translate the Klaviyo product vision and roadmap into compelling narratives for Enterprise audiences. Synthesize field and customer insights to influence roadmap prioritization, and where product gaps exist, develop positioning that gives the field a credible point of view rather than waiting on the roadmap.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Performance \u0026amp;amp; Insights:\u0026lt;/strong\u0026gt; Track Mid and Large Enterprise GTM performance across pipeline sourced, pipeline influenced, and closed-won rates by segment. Deliver structured readouts with clear recommendations on what to continue, change, or stop.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of product marketing experience, with a meaningful portion focused on B2B SaaS; direct experience marketing to mid-market and enterprise buyers is required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to own GTM programs end-to-end, from positioning through execution and performance readout, operating independently without close management oversight\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting complex, multi-stakeholder sales cycles and enabling large sales organizations to communicate nuanced value propositions effectively\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled at adapting positioning and messaging across segments, motions, and competitive contexts; strong instincts for what resonates with Enterprise buyers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to frame ambiguous problems, synthesize competing inputs, and communicate clear, structured recommendations to senior stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High craft bar for written and visual work. Output should be ready for executive and external audiences with minimal revision: clear narrative flow, strong slide titles, purposeful structure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to drive alignment across teams with competing priorities, through influence rather than formal authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Active mentor who raises the quality bar of work around them and contributes to a high-performing team environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$140,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$210,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005184003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7740028003?gh_jid=7740028003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5768369003,"location":{"name":"Boston, MA"},"metadata":null,"id":7740028003,"updated_at":"2026-06-29T17:50:49-04:00","requisition_id":"R-102628","title":"Lead Security Engineer, Enterprise Security","company_name":"Klaviyo","first_published":"2026-05-20T15:23:34-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Lead Security Engineer on the Enterprise Security team, you’ll play a central role in securing the corporate systems and platforms that Klaviyo runs on — spanning critical SaaS applications, identity and access, endpoints, Zero Trust network architecture, and perimeter security. You’ll partner across Engineering, IT, and the broader Security organization to mature existing programs, introduce new capabilities, and ensure our corporate security posture keeps pace with a fast-moving, AI-first company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a hands-on technical leadership role. You’ll be expected to deliver complex, cross-functional projects end to end, establish the design patterns and standards your team works from, and mentor the engineers around you. You bring deep expertise in at least one enterprise security domain and the range to work credibly across several others.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, AI fluency isn’t optional — it’s foundational. You’ll lead with AI at every stage of your work, from designing solutions to iterating on implementations, and you’ll take full ownership of the quality and security of what you ship.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner across several teams to drive the security architecture and lifecycle of Klaviyo’s critical SaaS applications, from procurement to offboarding\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure the design and operations of identity and access management (IAM) across corporate SaaS platforms, including Just-in-Time Access (JITA), privilege management, and SSO/SCIM integrations; ensuring identity implementation meets or exceeds security standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mature and expand Klaviyo’s Zero Trust network architecture — establishing web gateways, defining secure access policies, and building the foundation for a modern corporate network security posture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion an AI-first approach to security engineering: designing, prototyping, and iterating with AI tools, and owning the responsible review and deployment of AI-generated artifacts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage and mature Cloudflare WAF policies and other perimeter security controls, ensuring coverage, tuning, and continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expand and mature Klaviyo’s endpoint security strategy and tooling, partnering with IT, Detection, Response, and the broader security teams to achieve full endpoint visibility, proactive threat coverage, and rapid response capability across the fleet\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver complex, multi-team projects by decomposing technical problems into actionable workstreams, setting the pace through all phases from requirements through production\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have 7+ years of experience in security or infrastructure engineering roles, with demonstrated ownership of enterprise security domains such as SaaS security, IAM, Zero Trust, endpoint security, or cloud-delivered security services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Approach every project AI-first: you design with AI, refine with AI, and take full responsibility for validating and owning what you deploy — you are not a passive consumer of AI output\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on by default — you are equally comfortable writing policy-as-code, reviewing architecture, and debugging a production issue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient with Terraform for building and maintaining infrastructure-as-code across enterprise security systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced operating in AWS environments, with strong familiarity with cloud security services, IAM policies, and secure architecture patterns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with enterprise IdP solutions such as Okta, AWS Cognito\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced with enterprise security tooling such as Cloudflare (WAF, gateway), Wiz (CNAPP/cloud security), and CrowdStrike (EDR/endpoint)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledgeable in secrets management, JITA, and modern identity patterns including SSO, SCIM, and privileged access workflows including SAML 2.0, SCIM, OAuth and OIDC — note this is not a dedicated IAM role; fluency in these areas supports broader enterprise security ownership, not identity program management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced mentoring engineers and working through influence: you raise the bar for the people around you and hold team-wide technical standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Nice to have: experience with GCP or Azure environments, Spacelift for IaC orchestration, AI agent development, or securing AI coding platforms (e.g., Lovable, Vercel, Cursor)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is\u0026amp;nbsp;\u0026lt;strong\u0026gt;hybrid\u0026lt;/strong\u0026gt;, with an expectation of coming into the office \u0026lt;strong\u0026gt;three (3) times per week.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$175,200\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$262,800 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7742054003?gh_jid=7742054003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5768369003,"location":{"name":"Denver, CO"},"metadata":null,"id":7742054003,"updated_at":"2026-06-29T17:50:50-04:00","requisition_id":"R-102628","title":"Lead Security Engineer, Enterprise Security","company_name":"Klaviyo","first_published":"2026-05-20T15:26:07-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Lead Security Engineer on the Enterprise Security team, you’ll play a central role in securing the corporate systems and platforms that Klaviyo runs on — spanning critical SaaS applications, identity and access, endpoints, Zero Trust network architecture, and perimeter security. You’ll partner across Engineering, IT, and the broader Security organization to mature existing programs, introduce new capabilities, and ensure our corporate security posture keeps pace with a fast-moving, AI-first company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a hands-on technical leadership role. You’ll be expected to deliver complex, cross-functional projects end to end, establish the design patterns and standards your team works from, and mentor the engineers around you. You bring deep expertise in at least one enterprise security domain and the range to work credibly across several others.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, AI fluency isn’t optional — it’s foundational. You’ll lead with AI at every stage of your work, from designing solutions to iterating on implementations, and you’ll take full ownership of the quality and security of what you ship.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner across several teams to drive the security architecture and lifecycle of Klaviyo’s critical SaaS applications, from procurement to offboarding\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure the design and operations of identity and access management (IAM) across corporate SaaS platforms, including Just-in-Time Access (JITA), privilege management, and SSO/SCIM integrations; ensuring identity implementation meets or exceeds security standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mature and expand Klaviyo’s Zero Trust network architecture — establishing web gateways, defining secure access policies, and building the foundation for a modern corporate network security posture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion an AI-first approach to security engineering: designing, prototyping, and iterating with AI tools, and owning the responsible review and deployment of AI-generated artifacts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage and mature Cloudflare WAF policies and other perimeter security controls, ensuring coverage, tuning, and continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expand and mature Klaviyo’s endpoint security strategy and tooling, partnering with IT, Detection, Response, and the broader security teams to achieve full endpoint visibility, proactive threat coverage, and rapid response capability across the fleet\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver complex, multi-team projects by decomposing technical problems into actionable workstreams, setting the pace through all phases from requirements through production\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have 7+ years of experience in security or infrastructure engineering roles, with demonstrated ownership of enterprise security domains such as SaaS security, IAM, Zero Trust, endpoint security, or cloud-delivered security services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Approach every project AI-first: you design with AI, refine with AI, and take full responsibility for validating and owning what you deploy — you are not a passive consumer of AI output\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on by default — you are equally comfortable writing policy-as-code, reviewing architecture, and debugging a production issue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient with Terraform for building and maintaining infrastructure-as-code across enterprise security systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced operating in AWS environments, with strong familiarity with cloud security services, IAM policies, and secure architecture patterns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with enterprise IdP solutions such as Okta, AWS Cognito\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced with enterprise security tooling such as Cloudflare (WAF, gateway), Wiz (CNAPP/cloud security), and CrowdStrike (EDR/endpoint)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledgeable in secrets management, JITA, and modern identity patterns including SSO, SCIM, and privileged access workflows including SAML 2.0, SCIM, OAuth and OIDC — note this is not a dedicated IAM role; fluency in these areas supports broader enterprise security ownership, not identity program management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced mentoring engineers and working through influence: you raise the bar for the people around you and hold team-wide technical standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Nice to have: experience with GCP or Azure environments, Spacelift for IaC orchestration, AI agent development, or securing AI coding platforms (e.g., Lovable, Vercel, Cursor)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is\u0026amp;nbsp;\u0026lt;strong\u0026gt;hybrid\u0026lt;/strong\u0026gt;, with an expectation of coming into the office \u0026lt;strong\u0026gt;three (3) times per week.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$175,200\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$262,800 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7783906003?gh_jid=7783906003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5786045003,"location":{"name":"Boston, MA"},"metadata":null,"id":7783906003,"updated_at":"2026-07-15T10:34:02-04:00","requisition_id":"R-102777","title":"Lead Security Governance \u0026 Risk Engineer","company_name":"Klaviyo","first_published":"2026-07-15T10:34:02-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;An exciting opportunity within the Security Trust and Risk (STAR) team whose mission is to ensure the safety and security of our customers, partners and Klaviyos as well as deliver best in class technology solutions, infrastructure and services. This is achieved by providing a robust and secure technology foundation to do great work. We solve problems using technology, embrace automation and AI, and support Klaviyo\u0026#39;s continued scalability and sustainable employee growth in a rapidly evolving environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The STAR team assists the Global Security Services (GSS) organization in developing and refining information security policies, standards and strategy, enterprise risk management, creating metrics and reporting, coordinating cross-functional projects, and strategically aligning global information security initiatives with the broader CISO vision amongst other governance, risk and compliance efforts. The STAR team is highly collaborative and cross-functional, working closely with various functions within the GSS team (namely Security Product and Development and Security Intelligence Operations), Global Technology Solutions (GTS) team and the broader Klaviyo organization.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About the role:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;The Lead Security Governance \u0026amp;amp; Risk Engineer is a senior, hands-on role at the point where security governance meets risk engineering. You will own the parts of the risk programme that turn policy and standards into measured, monitored, and automated risk decisions. Reporting to the Senior Manager, Security Risk Engineering and operating as a second line of defense, you will run the technology and third-party risk register, lead AI risk governance and ISO 42001 readiness, and build the automation that gives Klaviyo a continuously updated, quantified view of its risk posture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will work alongside the Trust and Compliance team who are the custodians of our security policies and standards, making sure each one connects to a specific risk it reduces and is enforced through operational controls rather than living as a document. You will partner closely with Engineering, Product, GTS, Legal, Internal Audit, the ARIA team, and Finance to make risk legible across the business, and you will challenge first-line teams credibly while keeping your independence. This is a role for an engineer who thinks like a risk professional: someone who automates repeatable assessment, instruments controls, quantifies risk in financial terms, and treats AI as foundational infrastructure rather than an afterthought.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;​​\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;How you’ll have an impact:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operate and maintain the risk register and taxonomy.\u0026lt;/strong\u0026gt; Run the technology and third-party risk register on a consistent standard (threat actor, technique, scenario, safeguard, loss event, quantification) so that risks aggregate, prioritise, and report meaningfully across the business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead AI risk governance and ISO 42001 readiness.\u0026lt;/strong\u0026gt; Maintain the AI risk assessment methodology and risk criteria, maintain the consolidated AI risk register against the K:AI inventory, and define AI risk treatment plans that map each risk to specific controls and treatment decisions. Drive ISO/IEC 42001 readiness (Clauses 6.1 and 8.2/8.3) toward the certification target, working with the Trust \u0026amp;amp; Compliance and ARIA teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive third-party risk automation and risk scoring. \u0026lt;/strong\u0026gt;Contribute vendor and application risk signals into the composite risk score, partnering with the TPRM lead who owns vendor onboarding automation and the TPRM process.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Perform the hands-on risk quantification. \u0026lt;/strong\u0026gt;Apply cyber risk quantification (expected loss, probability, and cost of remediation versus acceptance) so leadership and the Technology Risk Committee can make rational investment and risk-acceptance decisions rather than relying on qualitative severity labels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Support the risk governance cadence. \u0026lt;/strong\u0026gt;Contribute to weekly risk huddles, monthly risk reviews, and the quarterly Technology Risk Committee (CIO, CISO, CTO), preparing accurate, succinct, decision-ready risk materials and translating high-severity findings into clear business impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operate as a second line of defense.\u0026lt;/strong\u0026gt; Provide independent oversight, credible challenge, and guidance to first-line teams, apply consistent risk taxonomies and reporting standards, and escalate risks that exceed established tolerance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partner cross-functionally and close the loop. \u0026lt;/strong\u0026gt;Work with Engineering, Product, GTS, Legal, Internal Audit, ARIA, and Finance on risk and audit findings affecting systems and processes, tracking findings and remediation through to closure with clear ownership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of experience in information security, technology risk, cyber risk, or operational risk within a large, complex, or high-growth organization, including hands-on risk engineering or quantitative risk work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong command of cyber risk quantification, able to express risk in financial and business terms (FAIR, riskquant, or similar) rather than qualitative severity ratings alone.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on engineering ability: SQL, Python, and integrating with APIs to extract, transform, and load data between systems and to automate risk reporting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building and running a technology and/or third-party risk register and taxonomy, with the tooling and process automation behind it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of security and AI frameworks (NIST CSF and RMF, ISO 27000 series, ISO 42001, SOC 2, PCI DSS, CIS Controls) and how they translate into credible control requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on familiarity with modern risk and security tooling: third-party risk platforms, cyber risk quantification, vulnerability management, and endpoint and data-security telemetry, with a clear point of view on where AI augments versus replaces human judgement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience authoring and maintaining security policies and standards, with a governance mindset that ties policy to the risk it reduces and to operational controls.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to operate independently as a second line of defense while engaging credibly with senior engineers, architects, and security teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency discussing complex, nuanced topics with technical and non-technical audiences alike, and translating technical risk into clear business impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent ability to plan, prioritise, and execute work cross-functionally and on time.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Nice to have:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience leading an evolution from a traditional GRC / compliance model toward an automated, engineering-led, or AI-enabled risk capability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI governance, model risk, or responsible-AI programme experience, and ISO 42001 readiness or certification work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building metrics and dashboards (KPIs, KRIs, KCIs) using business intelligence or dashboarding tools like Tableau and so on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in a regulated or high-trust environment (SOC 2, ISO 27000 series, ISO 42001, HIPAA, GDPR).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Threat modeling or secure design reviews, and experience designing or implementing technical security controls in AWS.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience securing web applications, Kubernetes clusters, and/or containers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relevant professional certifications such as CISSP, CISM, CRISC, ISO 27001 Lead Auditor / Lead Implementer, an ISO 42001 / AI governance certification, or Open FAIR.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$156,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$234,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4061308003,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7774822003?gh_jid=7774822003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5781987003,"location":{"name":"Dublin, IE"},"metadata":null,"id":7774822003,"updated_at":"2026-07-27T12:04:57-04:00","requisition_id":"R-102764","title":"Lead Software Engineer, Messaging Infrastructure","company_name":"Klaviyo","first_published":"2026-06-18T17:15:27-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is a leading marketing automation platform that helps businesses grow by delivering personalized experiences. Our mission is to empower creators to own their destiny. We believe in providing an exceptional developer experience that enables our engineering teams to build and ship high-quality software efficiently and with confidence.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Messaging Infra organization at Klaviyo is focused on high-growth customer engagement through various messaging channels (email, SMS/MMS/RCS, mobile push, WhatsApp, and more). We work with multiple stakeholders to provide best-in-class service and reliability to connect a wide range of businesses, from entrepreneurs to enterprises, with their end users. The messaging platform is a mission-critical system, responsible for delivering billions of messages, and must be architected for massive scale and reliability.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;As a \u0026lt;strong\u0026gt;Lead Software Engineer \u0026lt;/strong\u0026gt;in the Messaging Infrastructure organization, you\u0026#39;ll provide technical leadership to a group of engineers building and scaling the services that power Klaviyo\u0026#39;s messaging pipeline end-to-end. You\u0026#39;ll drive technical strategy, own critical components of the delivery infrastructure, and help the team navigate the unique challenges of multi-channel compliance, regulatory requirements, provider integrations, and global deliverability. This is a hands-on technical leadership role where you\u0026#39;ll contribute to architecture, code, and mentorship while shaping the future of messaging at Klaviyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you will make a difference\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and drive the architecture of key components in Klaviyo\u0026#39;s messaging pipeline — from ingestion and routing through to delivery and status tracking\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead a team of engineers building and scaling highly-available, high-throughput services across one or more messaging channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and implement scalable backend services in Python and/or Go\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work on a campaign pipeline that processes and delivers hundreds of millions of messages daily, growing to billions-scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring clarity to ambiguous technical problems — breaking undefined challenges into concrete, actionable plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate across product, deliverability, compliance, and platform teams to expand messaging capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive best practices in system design, code quality, and engineering process across your team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and grow engineers, contributing to a high bar across the broader Messaging Infra organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build smarter systems and workflows by putting AI at the center of how you and your team work\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of engineering experience with strong backend and distributed systems design skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in Python and/or Go, and able to pick up the other quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced with large-scale system architecture — familiar with the tradeoffs involved and able to apply them against real business constraints\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable contributing to architecture and code directly; this is a hands-on role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled in scaling infrastructure on AWS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong product and business mindset — you think beyond the code to understand customer impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-directed and delivery-focused — you ship incremental value and iterate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator who thrives in a high-autonomy, cross-functional environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve already experimented with AI in your work or personal projects and are excited to keep pushing on that\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technologies we use (not exhaustive):\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Languages \u0026amp;amp; Frameworks:\u0026lt;/em\u0026gt; Python, Django, React\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Data \u0026amp;amp; Infrastructure:\u0026lt;/em\u0026gt; MySQL, Redis, Memcached, Apache Zookeeper, Apache Pulsar\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Cloud \u0026amp;amp; DevOps:\u0026lt;/em\u0026gt; AWS (EC2, RDS, Aurora), Terraform, Jenkins\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location \u0026amp;amp; Work Model:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is based in Dublin, Ireland and follows a hybrid working model. Klaviyo supports work authorization and relocation for this position.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, we enjoy tackling meaningful engineering challenges and value people who take ownership, learn continuously, and collaborate openly. We are committed to building inclusive teams and encourage applications from candidates of all backgrounds.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is growing fast and we have openings for all skill levels across all of our teams. Learn more about our engineering culture at https://klaviyo.tech\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;€112.000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;€168.000 EUR\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4061644003,"name":"Dublin","location":"Dublin, County Dublin, Ireland","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7788557003?gh_jid=7788557003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5787793003,"location":{"name":"Paris, FR"},"metadata":null,"id":7788557003,"updated_at":"2026-07-27T12:04:57-04:00","requisition_id":"R-102782","title":"Lead Solution Engineer (Presales)","company_name":"Klaviyo","first_published":"2026-07-22T10:16:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;p-pdf_iframe__page\u0026quot; data-page-number=\u0026quot;1\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;textLayer\u0026quot;\u0026gt;Chez Klaviyo, l\u0026#39;équipe commerciale est fière d\u0026#39;être experte en marketing et en produits. Alors que la plupart des entreprises recrutent des Solutions Architects avant-vente pour faire des démonstrations, remplir des questionnaires, et expliquer les configurations du produit, cela nous fait bâiller. En tant que Solutions Architects avant-vente, travaillant sur le segment des moyennes et grandes entreprises, vous serez en charge de faciliter les relations approfondies et à long terme avec nos Prospects, Clients et Partenaires afin d\u0026#39;aider à renforcer notre position de leader du marché dans le domaine du CRM B2C.\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;textLayer\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;textLayer\u0026quot;\u0026gt;Nous ouvrons nos bureaux parisiens pour accompagner notre développement en France, c’est une occasion unique de rejoindre l’équipe fondatrice en pleine croissance internationale.\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;textLayer\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;textLayer\u0026quot;\u0026gt;Que faisons-nous en tant que Solutions Architects? Nous travaillons directement avec nos\u0026amp;nbsp; clients potentiels et existants pour créer des champions techniques et aider à projeter \u0026lt;br\u0026gt;l’utilisation et l\u0026#39;intégration de Klaviyo dans les stacks technologiques de nos clients et prospects. \u0026lt;br\u0026gt;Nous plongeons en profondeur, adoptons un état d\u0026#39;esprit de consultant d\u0026#39;abord, et développons\u0026amp;nbsp;des solutions qui garantissent le succès à long terme de nos clients. Nous utilisons ces\u0026amp;nbsp;engagements comme une opportunité d\u0026#39;apprendre, de prototyper et d\u0026#39;apporter des\u0026amp;nbsp;améliorations significatives à l\u0026#39;expérience Klaviyo. Nous recherchons des problèmes\u0026amp;nbsp;intéressants et visons des solutions extensibles et réutilisables.\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;textLayer\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;textLayer\u0026quot;\u0026gt;Voici quelques exemples de ce que notre équipe a récemment construit dans le cadre de ses\u0026amp;nbsp; engagements:\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;textLayer\u0026quot;\u0026gt;\u0026lt;br\u0026gt;● Rédiger des spécifications d\u0026#39;intégration pour les clients hébergeant leurs boutiques de\u0026amp;nbsp;commerce électronique sur des plates-formes non standard, afin de garantir un flux de\u0026amp;nbsp;données transparent tout en préservant l\u0026#39;intégrité de la plate-forme.\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;textLayer\u0026quot;\u0026gt;● Développement d\u0026#39;une nouvelle intégration pour Demandware à partir de zéro,\u0026amp;nbsp;démontrant notre capacité à étendre l\u0026#39;écosystème de partenaires de Klaviyo.\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;textLayer\u0026quot;\u0026gt;● Création de la première extension chrome publique de Klaviyo, qui permet à tout\u0026amp;nbsp; marketeur ou développeur d’utiliser et d\u0026#39;auditer plus facilement les appels API frontaux\u0026amp;nbsp;envoyés à Klaviyo.\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;textLayer\u0026quot;\u0026gt;\u0026lt;br\u0026gt;Si vous êtes un créateur qui se passionne pour la réussite technique et le prototypage de nouvelles solutions, tout en influençant les ventes stratégiques, ce poste pourrait être pour vous. \u0026lt;br\u0026gt;En retour, vous aurez l\u0026#39;opportunité de faire partie d\u0026#39;une équipe extrêmement performante et\u0026amp;nbsp;stratégiquement importante qui travaille à l\u0026#39;intersection passionnante de l\u0026#39;ingénierie, des ventes\u0026amp;nbsp;et de l\u0026#39;engagement des clients.\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;textLayer\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;textLayer\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Comment vous ferez la différence:\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;textLayer\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;textLayer\u0026quot;\u0026gt;● Vous êtes le fer de lance de la campagne de prévente de solutions techniques auprès\u0026amp;nbsp;des clients potentiels de Klaviyo Mid Market et Enterprise afin d\u0026#39;aider Klaviyo à atteindre \u0026lt;br\u0026gt;ses objectifs de chiffre d\u0026#39;affaires, y compris :\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;textLayer\u0026quot;\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body whitespace-normal break-words pl-2\u0026quot;\u0026gt;Découverte technique des architectures des clients actuels, compréhension de leurs défis commerciaux et techniques et des possibilités qui s\u0026#39;offrent à eux\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body whitespace-normal break-words pl-2\u0026quot;\u0026gt;Organisation d\u0026#39;ateliers techniques où vous travaillerez avec des développeurs et des équipes commerciales afin d\u0026#39;aligner les solutions techniques sur les résultats commerciaux globaux.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body whitespace-normal break-words pl-2\u0026quot;\u0026gt;Élaboration et exécution de plans de démonstration de la valeur afin d\u0026#39;obtenir une sélection technique par rapport à la concurrence.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;textLayer\u0026quot;\u0026gt;● Vous deviendrez un expert complet de l\u0026#39;expérience Klaviyo, de la compréhension des pipelines de données et de la base de code de nos intégrations à la compréhension des\u0026amp;nbsp;compromis techniques entre les différentes implémentations.\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;textLayer\u0026quot;\u0026gt;● Soutenir l\u0026#39;alignement des produits sur le terrain en étant la voix des besoins de nos\u0026amp;nbsp; clients et en travaillant en étroite collaboration avec l\u0026#39;équipe Expérience des développeurs et les équipes Produits pour contribuer à la roadmap du Produit.\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;textLayer\u0026quot;\u0026gt;● Être le référent technique interne, former les membres de l\u0026#39;équipe de vente ainsi que\u0026amp;nbsp; les prospects/clients afin d\u0026#39;offrir une expérience Klaviyo toujours positive.\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;textLayer\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;textLayer\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Qui êtes-vous ?\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;textLayer\u0026quot;\u0026gt;● 7 ans d\u0026#39;expérience ou plus en tant que Solution Architect, l\u0026#39;ingénierie de solutions ou\u0026amp;nbsp; l\u0026#39;architecture d\u0026#39;un produit logiciel\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;textLayer\u0026quot;\u0026gt;● 5+ ans dans un rôle travaillant avec des langages de développement web (Javascript,\u0026amp;nbsp; Node.js, React) ; des API REST ; et/ou avec un langage de programmation à usage \u0026lt;br\u0026gt;général tel que Python.\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;textLayer\u0026quot;\u0026gt;● Solides connaissances dans plusieurs des domaines suivants et capacité avérée à apprendre rapidement de nouveaux domaines : outils d\u0026#39;automatisation du marketing, \u0026lt;br\u0026gt;plateformes de données clients (CDP), systèmes d’e-commerce, applications mobiles,\u0026amp;nbsp;analyse, technologie publicitaire, data science.\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;textLayer\u0026quot;\u0026gt;● Capacité avérée à suivre l\u0026#39;évolution constante du paysage technique et à en tirer des\u0026amp;nbsp; enseignements, ainsi qu\u0026#39;à intégrer des solutions modernes et optimisées afin d’apporter de la valeur à nos clients.\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;textLayer\u0026quot;\u0026gt;● Communiquant et ouvert, convaincant et honnête, capable d\u0026#39;apporter de la valeur aux prospects à tous les niveaux, du directeur au développeur, avec la capacité de \u0026lt;br\u0026gt;persuader les parties prenantes techniques et d\u0026#39;expliquer les concepts techniques aux\u0026amp;nbsp;parties prenantes non-techniques.\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;textLayer\u0026quot;\u0026gt;● Un vendeur dans l\u0026#39;âme, motivé par les résultats des clients, capable de découvrir les problèmes, d\u0026#39;articuler la valeur et de conclure des accords techniques en partenariat \u0026lt;br\u0026gt;avec les responsables de comptes ; familiarisé avec MEDDPICC et d\u0026#39;autres méthodologies de qualification et de vente structurées.\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;€86.400\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;€129.600 EUR\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4071447003,"name":"Paris","location":"Paris, Paris, France","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7800316003?gh_jid=7800316003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5793232003,"location":{"name":"London, UK"},"metadata":null,"id":7800316003,"updated_at":"2026-07-27T12:04:57-04:00","requisition_id":"R-102828","title":"Manager, Customer Success - Mid-Enterprise (Northern) ","company_name":"Klaviyo","first_published":"2026-07-10T10:15:01-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Customer Success is a critical part of the success of our customers and of Klaviyo. Our mission is to exceed customer expectations and help customers grow, and we are looking for a leader who can scale that impact across our Mid-Enterprise segment.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;About the role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As the Manager, Customer Success - Mid-Enterprise, you will lead a team of Customer Success Managers focused on delivering a high-touch, proactive engagement model for some of Klaviyo’s most strategic and high-growth customers. You will be reporting into Senior-Director for EMEA Customer Success, with close collaboration with the Director for Large Enterprise Customer Success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your mission involves fostering intensive customer relationships and mentoring your team to establish broad multi-threaded networks within accounts. You will guide them in navigating complex executive-level stakeholder environments and designing adoption strategies that ensure clients achieve their desired business results.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will be responsible for hiring, coaching, developing, and leading a team in a fast-paced and rapidly changing environment, while helping define the operating rhythms, engagement model, and cross-functional partnerships needed to drive long-term customer value.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is equal parts people leadership, segment strategy, and operational execution. You will partner closely with Sales, Professional Services, Support, Product, Solution Architects, Onboarding, Renewal Management, Partner Success, and Operations to help customers achieve business outcomes, mitigate risk, and identify opportunities for growth.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;How you\u0026#39;ll make a difference\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build, hire, and manage a high-performing team of Enterprise Customer Success Managers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach and develop individual contributors through regular performance management, career development, and hands-on support in day-to-day customer strategy and escalations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own key business outcomes for the segment, including Net Revenue Retention, expansion, churn mitigation, and overall customer satisfaction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute customer engagement models and success plans that drive product adoption, customer health, retention, and accelerated growth across Enterprise accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze customer usage patterns, sentiment, and business trends to identify risks, surface opportunities, and shape segment strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Foster strong relationships with executive stakeholders internally and externally, acting as an advocate for customers while helping the business prioritize the right actions and product improvements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead strategic account planning, white space prioritization, and business review cadences to uncover growth opportunities and strengthen long-term partnerships.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally to define processes, rules of engagement, and operating motions that improve the Enterprise customer experience and enable your team to perform at a high level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Remove roadblocks, improve team operations, and create an environment rooted in collaboration, accountability, learning, and inclusion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Who you are\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have strong experience in enterprise customer management, with a track record of leading through complexity and driving measurable customer outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are an experienced people leader who knows how to coach individual contributors, set a high bar for performance, and build productive teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have demonstrated success managing complex customer relationships and driving retention, customer satisfaction, and expansion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You bring strong business acumen and can translate customer goals into clear plans, value-based conversations, and outcome-oriented execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are highly analytical and comfortable using data to identify trends, assess performance, and inform decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are an excellent communicator who can engage effectively with stakeholders at all levels, including senior customer decision-makers and internal cross-functional partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable navigating ambiguity, handling escalations, and solving problems in a thoughtful, customer-centric way.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience with customer success and CRM tooling such as Salesforce and Gainsight; experience in SaaS and Martech is strongly preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are energized by fast-paced environments, continuous learning, and building strong partnerships across the business.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Why this role matters\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;This leader will help shape how Klaviyo serves and grows its overall Enterprise customer base in EMEA by building a strong team, creating clear operating rhythms, and ensuring customers realize long-term value from the platform\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;£88,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;£132,000 GBP\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005180003,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":4002750003,"name":"London","location":"London, England, United Kingdom","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7797768003?gh_jid=7797768003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5792031003,"location":{"name":"Denver, CO"},"metadata":null,"id":7797768003,"updated_at":"2026-07-07T12:45:59-04:00","requisition_id":"R-102808","title":"Manager, GTM Strategic Intelligence \u0026 Advanced Analytics","company_name":"Klaviyo","first_published":"2026-07-07T11:41:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Summary\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;The Manager/Sr. Manager, GTM Strategic Intelligence \u0026amp;amp; Advanced Analytics will help further Klaviyo\u0026#39;s strategic intelligence capability for the Go-to-Market (GTM) organization. This role sits within GTM Strategy \u0026amp;amp; Operations, reporting to the Head of GTM Strategic Intelligence \u0026amp;amp; Analytics, and serves as an analytical thought partner to Executive Leadership, Sales, Customer Success, and Revenue Operations, by transforming complex data into predictive insights, strategic recommendations, and executive decision support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will develop the analytical frameworks, predictive \u0026amp;amp; scenario models, AI-enabled insights, and executive narratives that shape how Klaviyo grows revenue, retains customers, allocates investments, and evolves its GTM strategy.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate is intellectually curious, strategically and analytically minded, proactive in seeking solutions to challenging problems, and highly focused on driving strategic decision making. Success in this role requires exceptional business acumen, deep analytical expertise, executive communication skills, and strong technical capabilities across AI-enabled analytics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;How You\u0026#39;ll Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Drive Strategic Decision-Making\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as a trusted advisor to GTM and Executive Leadership, translating complex business performance data into actionable recommendations, driving strategic analytics and supporting initiatives that shape the growth trajectory of Klaviyo\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop executive narratives, monthly and quarterly business reviews, strategic planning materials, business cases, and GTM strategic investment analyses that influence company priorities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Build Predictive Intelligence\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Create predictive models and scenario analyses that identify revenue opportunities, customer risk, capacity needs, and future business performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop measurement frameworks that evaluate the impact of GTM, Product, AI, Sales, and Customer Success initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Deliver GTM \u0026amp;amp; Customer Insights\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deliver high impact strategic and root cause analytics across operations and the customer lifecycle, highlighting insights that improve new business growth, customer retention, revenue growth, territory and quota strategy, resource allocation, and operating performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dissect trends, quantify opportunities, and undertake customer and driver based journey analytics to support business planning \u0026amp;amp; strategic decision making within GTM\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Sales, Customer Success, Revenue Operations, and Product teams to shape GTM strategy and operations frameworks through data-driven recommendations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Scale Strategic Intelligence\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build scalable analytical frameworks, AI-enabled insights, and automations that improve forecasting, planning, executive decision-making, and organizational effectiveness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Product Analytics, Data Science, Data Engineering, GTM \u0026amp;amp; Revenue Operations to operationalize advanced analytics and establish GTM Strategic Intelligence as a core capability across the business.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of experience in Analytics, Business Intelligence, Data Science, Revenue Operations, or Strategic Planning within a SaaS or technology company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience influencing executive leadership through data-driven recommendations and strategic analysis.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong business acumen with experience supporting revenue growth, forecasting \u0026amp;amp; modeling, customer \u0026amp;amp; pipeline analytics, or GTM strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to translate complex analytical findings into executive-ready narratives and business recommendations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading ambiguous, cross-functional strategic initiatives from concept through execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable operating independently while partnering across , Sales, Customer Success, Data Science, Product, Finance, and Executive Leadership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Technical Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Expert SQL with experience building complex analytical queries and scalable data models\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience with Snowflake or modern cloud data warehouses\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience with Python and methodologies for statistical analysis, predictive modeling, and automation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building executive dashboards using Tableau, ThoughtSpot, Power BI, Streamlit, or similar BI platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with Git/GitHub and collaborative development workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced Excel / Google Sheets modeling skills\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience developing predictive models, statistical inference, experimentation, or machine learning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with AI platforms and LLM tooling including ChatGPT, Claude, Cursor, OpenAI APIs, LangChain, or similar technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building workflow automations using tools such as n8n, Airflow, or similar orchestration platforms\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$120,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$180,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4046211003,"name":"Go-To-Market Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7797613003?gh_jid=7797613003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5792031003,"location":{"name":"Boston, MA"},"metadata":null,"id":7797613003,"updated_at":"2026-07-07T12:45:59-04:00","requisition_id":"R-102808","title":"Manager, GTM Strategic Intelligence \u0026 Advanced Analytics","company_name":"Klaviyo","first_published":"2026-07-07T11:41:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Summary\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;The Manager/Sr. Manager, GTM Strategic Intelligence \u0026amp;amp; Advanced Analytics will help further Klaviyo\u0026#39;s strategic intelligence capability for the Go-to-Market (GTM) organization. This role sits within GTM Strategy \u0026amp;amp; Operations, reporting to the Head of GTM Strategic Intelligence \u0026amp;amp; Analytics, and serves as an analytical thought partner to Executive Leadership, Sales, Customer Success, and Revenue Operations, by transforming complex data into predictive insights, strategic recommendations, and executive decision support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will develop the analytical frameworks, predictive \u0026amp;amp; scenario models, AI-enabled insights, and executive narratives that shape how Klaviyo grows revenue, retains customers, allocates investments, and evolves its GTM strategy.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate is intellectually curious, strategically and analytically minded, proactive in seeking solutions to challenging problems, and highly focused on driving strategic decision making. Success in this role requires exceptional business acumen, deep analytical expertise, executive communication skills, and strong technical capabilities across AI-enabled analytics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;How You\u0026#39;ll Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Drive Strategic Decision-Making\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as a trusted advisor to GTM and Executive Leadership, translating complex business performance data into actionable recommendations, driving strategic analytics and supporting initiatives that shape the growth trajectory of Klaviyo\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop executive narratives, monthly and quarterly business reviews, strategic planning materials, business cases, and GTM strategic investment analyses that influence company priorities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Build Predictive Intelligence\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Create predictive models and scenario analyses that identify revenue opportunities, customer risk, capacity needs, and future business performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop measurement frameworks that evaluate the impact of GTM, Product, AI, Sales, and Customer Success initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Deliver GTM \u0026amp;amp; Customer Insights\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deliver high impact strategic and root cause analytics across operations and the customer lifecycle, highlighting insights that improve new business growth, customer retention, revenue growth, territory and quota strategy, resource allocation, and operating performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dissect trends, quantify opportunities, and undertake customer and driver based journey analytics to support business planning \u0026amp;amp; strategic decision making within GTM\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Sales, Customer Success, Revenue Operations, and Product teams to shape GTM strategy and operations frameworks through data-driven recommendations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Scale Strategic Intelligence\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build scalable analytical frameworks, AI-enabled insights, and automations that improve forecasting, planning, executive decision-making, and organizational effectiveness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Product Analytics, Data Science, Data Engineering, GTM \u0026amp;amp; Revenue Operations to operationalize advanced analytics and establish GTM Strategic Intelligence as a core capability across the business.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of experience in Analytics, Business Intelligence, Data Science, Revenue Operations, or Strategic Planning within a SaaS or technology company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience influencing executive leadership through data-driven recommendations and strategic analysis.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong business acumen with experience supporting revenue growth, forecasting \u0026amp;amp; modeling, customer \u0026amp;amp; pipeline analytics, or GTM strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to translate complex analytical findings into executive-ready narratives and business recommendations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading ambiguous, cross-functional strategic initiatives from concept through execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable operating independently while partnering across , Sales, Customer Success, Data Science, Product, Finance, and Executive Leadership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Technical Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Expert SQL with experience building complex analytical queries and scalable data models\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience with Snowflake or modern cloud data warehouses\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience with Python and methodologies for statistical analysis, predictive modeling, and automation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building executive dashboards using Tableau, ThoughtSpot, Power BI, Streamlit, or similar BI platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with Git/GitHub and collaborative development workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced Excel / Google Sheets modeling skills\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience developing predictive models, statistical inference, experimentation, or machine learning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with AI platforms and LLM tooling including ChatGPT, Claude, Cursor, OpenAI APIs, LangChain, or similar technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building workflow automations using tools such as n8n, Airflow, or similar orchestration platforms\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$120,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$180,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4046211003,"name":"Go-To-Market Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7802659003?gh_jid=7802659003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5794254003,"location":{"name":"Dublin, IE"},"metadata":null,"id":7802659003,"updated_at":"2026-07-27T12:04:57-04:00","requisition_id":"R-102817","title":"Manager, Workplace Experience","company_name":"Klaviyo","first_published":"2026-07-14T03:53:33-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Manager, Workplace Experience\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, we’re Built Different: a company of builders who take ownership, operate with candor, and believe we’re 1% done. That mindset extends to how we think about our workplaces. They’re not spaces to manage; they’re experiences to design.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re seeking a Manager, Workplace Experience to lead Workplace Experience operations across Klaviyo’s international office portfolio, including Dublin, London, Paris, Munich, Sydney, and Singapore, while helping scale future EMEA and APAC evolution efforts.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Based in Dublin, this role will oversee a distributed Workplace Experience team supporting office operations, employee experience, workplace programs, and regional expansion initiatives across multiple countries and time zones. This leader will partner closely with the Head of Communications, Workplace \u0026amp;amp; Experiences, the US Workplace Experience Manager, and Real Estate leadership to help shape and scale Klaviyo’s global workplace strategy.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate is an experienced people leader who combines operational excellence with a genuine passion for creating environments where people thrive. You think in systems, lead with empathy, and hold a high bar for your team, vendors, and workplace experience. You’re energized by building scalable programs, navigating ambiguity, and creating workplaces that help teams do their best work.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead, hire, coach, and develop the international Workplace Experience team supporting Klaviyo offices across EMEA and APAC.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own Workplace Experience operations across Klaviyo’s international office portfolio, balancing consistency, scalability, and local market needs across multiple countries, vendors, and regulatory environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner on the evolution of Klaviyo’s global workplace experience strategy while driving operational excellence across the international office portfolio.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as the on-the-ground Workplace Experience partner for the continued evolution of Klaviyo’s Dublin headquarters, supporting buildout execution, employee readiness, workplace operations, and change management efforts in partnership with Real Estate and cross-functional teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support EMEA and APAC expansion initiatives, including evaluating new office locations, standing up operational processes, managing vendors and facilities partners, and helping launch new workplaces that reflect Klaviyo’s culture and standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a strategic partner to Workplace Experience leadership and cross-functional stakeholders, translating employee feedback, utilization data, and operational insights into recommendations that shape workplace investment, office design, and programming decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build a culture of continuous improvement by identifying operational gaps, diagnosing root causes, and implementing scalable solutions across offices and workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Employee Experience and Internal Communications teams to support thoughtful, high-quality in-office programming, cultural initiatives, and employee events across regions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead vendor management across the international portfolio, including sourcing, contract negotiation, performance management, and strategic vendor partnerships.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner on workplace planning and space utilization strategy using tools like OfficeSpace, leveraging data and employee feedback to inform workplace decisions and future growth planning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive workplace technology improvements in partnership with Global IT, evaluating tools and systems that improve the employee experience across conference rooms, desk booking, digital signage, visitor management, and office operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help evolve workplace policies, procedures, and safety standards to ensure consistency, scalability, and local compliance across EMEA and APAC offices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with New Hire Success and local office teams to deliver a thoughtful and consistent onboarding experience for employees joining across international offices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish operational standards and accountability mechanisms that ensure every Klaviyo office reflects the quality of our brand and employee experience expectations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee workplace operations across office services, supplies, food \u0026amp;amp; beverage, and employee amenities with a focus on quality, efficiency, and scalability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead complex, cross-functional workplace projects including office launches, moves, reconfigurations, and operational improvement initiatives across multiple regions and time zones.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create a thoughtful, high-quality visitor and employee experience that reflects Klaviyo’s culture across every office location.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help shape the future of the Workplace Experience function as the company continues to scale internationally.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7–10+ years of progressive experience in workplace experience, office operations, hospitality, facilities management, or related operational leadership roles, including experience managing and developing teams in fast-growing environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An experienced people leader who builds high-performing teams through clear expectations, coaching, accountability, and strong operational partnership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A systems thinker who operates comfortably at both the strategic and tactical level. You can zoom out to improve long-term operating models while staying close to day-to-day workplace execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong operational expertise across workplace management, vendor operations, office launches, workplace technology, employee experience programming, and regional office management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience operating across multiple offices, countries, or regions with an understanding of how to balance global consistency with local market needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional communicator who builds trust and collaborates effectively across leadership teams, vendors, and cross-functional partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong project and program management instincts with the ability to manage competing priorities, navigate ambiguity, and drive execution across multiple stakeholders and time zones.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with GSuite and Slack required. Experience with workplace management platforms such as OfficeSpace, Freshworks, or similar tools strongly preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable operating with high autonomy in a fast-growing environment while balancing strategic thinking with hands-on execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outgoing, personable, and polished, with a hospitality-minded approach to workplace experience and team leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This is a highly collaborative, primarily onsite role based in Dublin, with flexibility required to support workplace programming, office operations, and coordination across international time zones.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to lift 20+ lbs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;€72.000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;€108.000 EUR\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4004595003,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":4061644003,"name":"Dublin","location":"Dublin, County Dublin, Ireland","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7728381003?gh_jid=7728381003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5762252003,"location":{"name":"Sydney, AU"},"metadata":null,"id":7728381003,"updated_at":"2026-06-25T02:04:48-04:00","requisition_id":"R-102569","title":"Mid Enterprise Account Executive","company_name":"Klaviyo","first_published":"2026-06-25T02:04:48-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;section page-centered\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Account Executives at Klaviyo are given a tremendous opportunity to have a huge impact on Klaviyo’s prospects, on Klaviyo’s trajectory and as a result, on themselves.\u0026amp;nbsp; At Klaviyo, AEs pride themselves on being product experts who focus on closing deals the right way -- with the right customers whom they set up for success.\u0026amp;nbsp; AEs at Klaviyo run the entire sales cycle -- from qualification to demo to driving the buying process to close, all while managing dozens of prospects at once.\u0026amp;nbsp; The best AEs are able to close over 80% of their opportunities, forecast their business with accuracy, and proactively manage and extract value from their territory long term.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join us, and let\u0026#39;s build the future of marketing technology together.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo’s Headquarters are based in Boston, US. This current role is hybrid and based out of our Sydney office.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Seek and qualify new opportunities across the Enterprise segment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Actively manage pipeline and develop a strategy for long-term sustained success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with cross functional team members in product, engineering, partnerships and customer success to\u0026amp;nbsp; improve cross-departmental efforts for upmarket clients\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the success of your peers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exhibit Klaviyo’s values of accountability and effort\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide guidance and support to new Account Executives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years sales experience\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;8+ years experience in SaaS or Martech sales in a new logo acquisition role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to build relationships with internal (business development, marketing, ops and enablement partnerships, etc.) and external (clients, prospects, agencies etc.) stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In line with our value of always learning, you define yourself as an energetic self-starter who is results-oriented and works effectively in an entrepreneurial environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience and interest in working with strategic accounts with multiple stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven strategic pipeline management experience to ensure long term success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of using data to inform decision making.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of working with leadership to define and implement successful new programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic mindset to define and execute sales strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A results oriented, highly motivated, enthusiastic attitude and the ability to work independently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A deep understanding of SaaS and sales economics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eligible to work in Australia without restrictions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Soft-skills:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Exemplary presentation and communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent analytical, problem-solving and decision making skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Detail-oriented and persuasive.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong sense of curiosity with a bias towards action.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with tools such as Salesforce, Outreach, and Gong.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use of, implementation and understanding of sales process and methodologies.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Klaviyo in APAC:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are “1% done” but have big plans for Klaviyo in APAC. Our Sydney team began to take shape throughout 2022 and has now built out our go to market teams in sales, customer success, services, partnerships, marketing, employee experience and product support. We opened our Singapore Hub in late 2025 and are scaling fast. As the team grows we will see a continued expansion of Klaviyo’s customer base and the building of a fantastic working culture in line with what we see elsewhere in Klaviyo but with its own local identity within our Sydney based team. This is your unique opportunity to join us at an early stage and help to shape our future Klaviyo in APAC.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One of our values as a company is ‘always learning’ and you can feel that in APAC. People are looking to grow and develop and Klaviyo provides a great platform to do so. As we are still early in our journey in APAC this means there is a lot of headroom to grow and develop within your role - we are looking for the leaders of the future. At Klaviyo we aim to hire within first, Klaviyos (our team members are called Klaviyos) are regularly being promoted or moving into new functional areas - it really is an education through experience here.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using\u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;\u0026amp;nbsp;Covey Scout for Inbound\u0026lt;/a\u0026gt;\u0026amp;nbsp;on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey\u0026lt;a href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;\u0026amp;nbsp;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$160,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$160,000 AUD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4031923003,"name":"Sydney","location":"Sydney, New South Wales, Australia","child_ids":[],"parent_id":4123826003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7733880003?gh_jid=7733880003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5765841003,"location":{"name":"Madrid, ES"},"metadata":null,"id":7733880003,"updated_at":"2026-07-27T12:04:57-04:00","requisition_id":"PIPE0071","title":"Mid-Enterprise Account Executive, Southern","company_name":"Klaviyo","first_published":"2026-05-13T17:37:43-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;At Klaviyo, we believe the businesses that own their customer relationships win. Our Sales team is how that belief becomes reality for some of the world\u0026#39;s most ambitious brands—and we\u0026#39;re growing our presence in Spain.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;We\u0026#39;re looking for a Mid-Enterprise Account Executive based in Madrid to help us bring Klaviyo to companies that are reimagining how they connect with their customers. You\u0026#39;ll own the full sales cycle—from first conversation to signed agreement—selling into complex, multi-stakeholder organisations and partnering closely with Solutions, Customer Success, Product, and Engineering to deliver lasting value. This is a high-ownership role on a tenured, high-performing team, with real opportunity to shape Klaviyo\u0026#39;s upmarket trajectory in the Spanish market.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;How You\u0026#39;ll Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;[li_\u0026amp;amp;]:mb-0 [li_\u0026amp;amp;]:mt-1 [li_\u0026amp;amp;]:gap-1 [\u0026amp;amp;:not(:last-child)_ul]:pb-1 [\u0026amp;amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body whitespace-normal break-words pl-2\u0026quot;\u0026gt;Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body whitespace-normal break-words pl-2\u0026quot;\u0026gt;Continuously experiment with AI tools—testing, learning, and sharing insights to keep the team ahead of the curve, and championing new applications that accelerate workflows and elevate quality responsibly.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body whitespace-normal break-words pl-2\u0026quot;\u0026gt;Apply AI fluency to streamline your work and reinvest saved time into higher-impact selling activity.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body whitespace-normal break-words pl-2\u0026quot;\u0026gt;Own the full sales cycle—from self-generated pipeline through prospecting, discovery, demo, negotiation, and close—with a focus on net-new mid-enterprise logos.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body whitespace-normal break-words pl-2\u0026quot;\u0026gt;Build and execute territory and account strategies that drive long-term growth across your patch.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body whitespace-normal break-words pl-2\u0026quot;\u0026gt;Partner cross-functionally with Solutions Architects, Customer Success, and Marketing to deliver a world-class buying experience for every prospect.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body whitespace-normal break-words pl-2\u0026quot;\u0026gt;Navigate complex, multi-stakeholder deals with clarity and confidence, translating Klaviyo\u0026#39;s technical capabilities into business value.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body whitespace-normal break-words pl-2\u0026quot;\u0026gt;Contribute to team culture by mentoring peers, sharing market intelligence, and raising the bar across the AE team.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body whitespace-normal break-words pl-2\u0026quot;\u0026gt;Feed insights back to Product and Engineering to help shape roadmap decisions based on what you\u0026#39;re hearing in market.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;[li_\u0026amp;amp;]:mb-0 [li_\u0026amp;amp;]:mt-1 [li_\u0026amp;amp;]:gap-1 [\u0026amp;amp;:not(:last-child)_ul]:pb-1 [\u0026amp;amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body whitespace-normal break-words pl-2\u0026quot;\u0026gt;You\u0026#39;ve already experimented with AI in work or personal projects, and you\u0026#39;re excited to dive in and learn fast. You\u0026#39;re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body whitespace-normal break-words pl-2\u0026quot;\u0026gt;You use AI tools to accelerate exploration, shorten iteration cycles, and bring sharper ideas to the table—you don\u0026#39;t wait to be told what to try.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body whitespace-normal break-words pl-2\u0026quot;\u0026gt;You\u0026#39;re based in Madrid and available to be in-office three days per week.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body whitespace-normal break-words pl-2\u0026quot;\u0026gt;You\u0026#39;re fluent in both Spanish and English—able to sell, negotiate, and build relationships with confidence in either language.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body whitespace-normal break-words pl-2\u0026quot;\u0026gt;You bring 6+ years of closing experience, preferably in SaaS or MarTech, with a track record of winning net-new business from self-generated leads through to close.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body whitespace-normal break-words pl-2\u0026quot;\u0026gt;You\u0026#39;re comfortable in complex deals—experienced navigating multiple stakeholders, long cycles, and sophisticated buying processes without losing momentum.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body whitespace-normal break-words pl-2\u0026quot;\u0026gt;You sell with technical confidence, translating product capability into business impact in a way that resonates with both technical evaluators and commercial decision-makers.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body whitespace-normal break-words pl-2\u0026quot;\u0026gt;You\u0026#39;re resilient and adaptable—energised by a fast-moving environment and willing to find a way forward when the path isn\u0026#39;t obvious.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body whitespace-normal break-words pl-2\u0026quot;\u0026gt;You\u0026#39;re a natural relationship-builder with strong influencing skills and a genuine interest in your customers\u0026#39; success beyond the deal.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body whitespace-normal break-words pl-2\u0026quot;\u0026gt;You\u0026#39;re committed to the craft—curious, coachable, and invested in contributing to a high-trust, high-performance sales culture.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Nice to Haves\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;[li_\u0026amp;amp;]:mb-0 [li_\u0026amp;amp;]:mt-1 [li_\u0026amp;amp;]:gap-1 [\u0026amp;amp;:not(:last-child)_ul]:pb-1 [\u0026amp;amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body whitespace-normal break-words pl-2\u0026quot;\u0026gt;Familiarity with marketing automation, CDPs, or the broader MarTech ecosystem.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body whitespace-normal break-words pl-2\u0026quot;\u0026gt;Experience selling into retail, ecommerce, or consumer brands.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body whitespace-normal break-words pl-2\u0026quot;\u0026gt;Prior experience building or expanding a market presence in Spain.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Why This Role Matters\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;Spain represents a significant and underpenetrated opportunity for Klaviyo. The Mid-Enterprise Account Executive in Madrid will be central to how we build credibility and pipeline in one of Europe\u0026#39;s most dynamic ecommerce markets—working with brands that are genuinely rethinking their marketing stack. If you want ownership, impact, and the chance to shape a market from the ground up, this is the role.\u0026lt;/p\u0026gt;\n\u0026lt;hr class=\u0026quot;border-border-200 border-t-0.5 my-3 mx-1.5\u0026quot;\u0026gt;\n\u0026lt;p class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Klaviyo is an Equal Opportunity Employer. We\u0026#39;re committed to building a company that reflects the diversity of the customers we serve—and that starts with our team.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;\u0026lt;em\u0026gt;#LI-Hybrid\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;€92.500\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;€92.500 EUR\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4132806003,"name":"Madrid","location":"Madrid, Spain","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7718462003?gh_jid=7718462003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5757415003,"location":{"name":"Singapore"},"metadata":null,"id":7718462003,"updated_at":"2026-06-23T16:43:49-04:00","requisition_id":"R-102558","title":"MM Account Executive","company_name":"Klaviyo","first_published":"2026-06-03T08:05:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;section page-centered\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Account Executives at Klaviyo are given a tremendous opportunity to have a huge impact on Klaviyo’s prospects, on Klaviyo’s trajectory and as a result, on themselves.\u0026amp;nbsp; At Klaviyo, AEs pride themselves on being product experts who focus on closing deals the right way -- with the right customers whom they set up for success.\u0026amp;nbsp; AEs at Klaviyo run the entire sales cycle -- from qualification to demo to driving the buying process to close, all while managing dozens of prospects at once.\u0026amp;nbsp; The best AEs are able to close over 80% of their opportunities, forecast their business with accuracy, and proactively manage and extract value from their territory long term.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join us, and let\u0026#39;s build the future of marketing technology together.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo’s Headquarters are based in Boston, US. This current role is hybrid and based out of our Singapore office.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Seek and qualify new opportunities across the Mid-Enterprise segment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Actively manage pipeline and develop a strategy for long-term sustained success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with cross functional team members in product, engineering, partnerships and customer success to\u0026amp;nbsp; improve cross-departmental efforts for upmarket clients\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the success of your peers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exhibit Klaviyo’s values of accountability and effort\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide guidance and support to new Account Executives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;More than 8 years sales experience\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;More than 5 years experience in SaaS or Martech sales in a new logo acquisition role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in large complex Mid Enterprise and Enterprise Deals\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to build relationships with internal (business development, marketing, ops and enablement partnerships, etc.) and external (clients, prospects, agencies etc.) stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In line with our value of always learning, you define yourself as an energetic self-starter who is results-oriented and works effectively in an entrepreneurial environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience and interest in working with strategic accounts with multiple stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven strategic pipeline management experience to ensure long term success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of using data to inform decision making.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of working with leadership to define and implement successful new programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic mindset to define and execute sales strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A results oriented, highly motivated, enthusiastic attitude and the ability to work independently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A deep understanding of SaaS and sales economics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling into the eCommerce Market across Southeast Asia is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in English, and \u0026lt;strong\u0026gt;proficiency in Bahasa or Thai\u0026lt;/strong\u0026gt;\u0026amp;nbsp;is required to work with the clients in the region.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eligible to work in Singapore without restrictions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Soft-skills:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Exemplary presentation and communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent analytical, problem-solving and decision making skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Detail-oriented and persuasive.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong sense of curiosity with a bias towards action.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with tools such as Salesforce, Outreach, and Gong.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use of, implementation and understanding of sales process and methodologies.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Klaviyo in APAC:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are rapidly expanding our footprint in Asia-Pacific with our new Singapore Hub. Since launching here just six months ago we are already scaling fast, aggressively building out our core GTM functions, including Sales, Pre-sales, Business Development, Customer Success, Partnerships, Marketing, and People.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a true \u0026lt;strong\u0026gt;“1% done”\u0026lt;/strong\u0026gt; moment. While we build on the strong foundation of our Sydney presence, our Singapore Hub offers the unique energy of a startup within a global company. We are looking for \u0026lt;strong\u0026gt;“Drivers”\u0026lt;/strong\u0026gt;—builders who want to shape our local culture and define the future of Klaviyo in Asia-Pacific and Japan.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Aligned with our value of \u0026lt;strong\u0026gt;Always Learning\u0026lt;/strong\u0026gt;, we are looking for the leaders of the future. The headroom for growth here is massive. If you are insatiably curious and eager to accelerate your career, Klaviyo provides the platform. Join us, and help build something exceptional from the ground up.\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;#LI- Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4063612003,"name":"Singapore","location":"Singapore","child_ids":[],"parent_id":4123826003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7799563003?gh_jid=7799563003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5792961003,"location":{"name":"Dublin, IE"},"metadata":null,"id":7799563003,"updated_at":"2026-07-27T12:04:57-04:00","requisition_id":"R-102819","title":"Onboarding Specialist (Italian Speaking)","company_name":"Klaviyo","first_published":"2026-07-09T09:40:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1 data-section-id=\u0026quot;s0ohvw\u0026quot; data-start=\u0026quot;253\u0026quot; data-end=\u0026quot;304\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;255\u0026quot; data-end=\u0026quot;302\u0026quot;\u0026gt;Onboarding Specialist (Italian Speaking)\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2 data-section-id=\u0026quot;1j99pbb\u0026quot; data-start=\u0026quot;346\u0026quot; data-end=\u0026quot;368\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;349\u0026quot; data-end=\u0026quot;366\u0026quot;\u0026gt;About Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p data-start=\u0026quot;369\u0026quot; data-end=\u0026quot;661\u0026quot;\u0026gt;At Klaviyo, we believe businesses should own their growth. Our platform powers smarter digital relationships by combining marketing automation, analytics, and customer data into one place. We’re building a future where every customer interaction feels personal—and we’re just getting started.\u0026lt;/p\u0026gt;\n\u0026lt;h2 data-section-id=\u0026quot;1l3goxx\u0026quot; data-start=\u0026quot;668\u0026quot; data-end=\u0026quot;691\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;671\u0026quot; data-end=\u0026quot;689\u0026quot;\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p data-start=\u0026quot;692\u0026quot; data-end=\u0026quot;973\u0026quot;\u0026gt;Onboarding Specialists at Klaviyo play a critical role in setting our customers up for long-term success. As the first point of contact post-sale, you’ll guide new customers through their first 30–90 days, helping them successfully implement Klaviyo and achieve fast time-to-value.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;975\u0026quot; data-end=\u0026quot;1176\u0026quot;\u0026gt;You’ll act as a trusted advisor—combining project management, product expertise, and strategic thinking to drive product adoption, reduce friction, and build strong customer relationships from day one.\u0026lt;/p\u0026gt;\n\u0026lt;h2 data-section-id=\u0026quot;1n4ueij\u0026quot; data-start=\u0026quot;1183\u0026quot; data-end=\u0026quot;1220\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;1186\u0026quot; data-end=\u0026quot;1218\u0026quot;\u0026gt;How You’ll Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul data-start=\u0026quot;1221\u0026quot; data-end=\u0026quot;2126\u0026quot;\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;ykqjdz\u0026quot; data-start=\u0026quot;1221\u0026quot; data-end=\u0026quot;1353\u0026quot;\u0026gt;Own a portfolio of new customers from post-sale through successful go-live, managing multiple onboarding journeys simultaneously\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;hofu5y\u0026quot; data-start=\u0026quot;1354\u0026quot; data-end=\u0026quot;1449\u0026quot;\u0026gt;Design and execute tailored onboarding plans aligned to each customer’s goals and use cases\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;ormni5\u0026quot; data-start=\u0026quot;1450\u0026quot; data-end=\u0026quot;1552\u0026quot;\u0026gt;Guide customers through platform setup, configuration, testing, and early performance optimization\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;10rxoyy\u0026quot; data-start=\u0026quot;1553\u0026quot; data-end=\u0026quot;1687\u0026quot;\u0026gt;Provide proactive, 1:1 support across both technical and non-technical topics (e.g., deliverability, campaign setup, integrations)\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;v5yrqh\u0026quot; data-start=\u0026quot;1688\u0026quot; data-end=\u0026quot;1783\u0026quot;\u0026gt;Track onboarding progress, ensuring milestones are met and holding stakeholders accountable\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;15fhofi\u0026quot; data-start=\u0026quot;1784\u0026quot; data-end=\u0026quot;1881\u0026quot;\u0026gt;Monitor onboarding health metrics to identify risks early and take action to improve outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1w3i5l3\u0026quot; data-start=\u0026quot;1882\u0026quot; data-end=\u0026quot;2012\u0026quot;\u0026gt;Partner cross-functionally with Sales, Support, and Product teams to resolve issues and deliver a seamless customer experience\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;fy0fyt\u0026quot; data-start=\u0026quot;2013\u0026quot; data-end=\u0026quot;2126\u0026quot;\u0026gt;Act as a trusted advisor, helping customers build a strong foundation for their marketing and growth strategy\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2 data-section-id=\u0026quot;1s4w0kl\u0026quot; data-start=\u0026quot;2133\u0026quot; data-end=\u0026quot;2159\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;2136\u0026quot; data-end=\u0026quot;2157\u0026quot;\u0026gt;What You’ll Bring\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul data-start=\u0026quot;2160\u0026quot; data-end=\u0026quot;2859\u0026quot;\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;arfxvt\u0026quot; data-start=\u0026quot;2160\u0026quot; data-end=\u0026quot;2245\u0026quot;\u0026gt;2–3+ years of experience in Customer Success, Onboarding, or Implementation roles\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;m09f4y\u0026quot; data-start=\u0026quot;2246\u0026quot; data-end=\u0026quot;2334\u0026quot;\u0026gt;Fluent Italian and English\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;m09f4y\u0026quot; data-start=\u0026quot;2246\u0026quot; data-end=\u0026quot;2334\u0026quot;\u0026gt;Proven ability to manage multiple customer relationships and projects simultaneously\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;kh7div\u0026quot; data-start=\u0026quot;2335\u0026quot; data-end=\u0026quot;2433\u0026quot;\u0026gt;Strong project management and organizational skills, with a track record of delivering on time\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1evqx45\u0026quot; data-start=\u0026quot;2434\u0026quot; data-end=\u0026quot;2549\u0026quot;\u0026gt;Excellent communication skills, with the ability to explain complex concepts clearly and influence stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;v72qyh\u0026quot; data-start=\u0026quot;2550\u0026quot; data-end=\u0026quot;2610\u0026quot;\u0026gt;Analytical mindset with strong problem-solving abilities\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;borib9\u0026quot; data-start=\u0026quot;2611\u0026quot; data-end=\u0026quot;2705\u0026quot;\u0026gt;Ability to manage customer expectations and navigate ambiguity in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;136846m\u0026quot; data-start=\u0026quot;2706\u0026quot; data-end=\u0026quot;2793\u0026quot;\u0026gt;Experience working with CRM or customer success tools (e.g., Salesforce, Gainsight)\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1wdy22s\u0026quot; data-start=\u0026quot;2794\u0026quot; data-end=\u0026quot;2859\u0026quot;\u0026gt;Comfortable learning and adapting to new technologies quickly\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2 data-section-id=\u0026quot;16ujpid\u0026quot; data-start=\u0026quot;2866\u0026quot; data-end=\u0026quot;2887\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;2869\u0026quot; data-end=\u0026quot;2885\u0026quot;\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul data-start=\u0026quot;2888\u0026quot; data-end=\u0026quot;3128\u0026quot;\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1w7nwiu\u0026quot; data-start=\u0026quot;2888\u0026quot; data-end=\u0026quot;2973\u0026quot;\u0026gt;Experience in marketing technology, email/SMS platforms, or e-commerce ecosystems\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;22orhd\u0026quot; data-start=\u0026quot;2974\u0026quot; data-end=\u0026quot;3053\u0026quot;\u0026gt;Experience advising customers on marketing strategies or campaign execution\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1jcph83\u0026quot; data-start=\u0026quot;3054\u0026quot; data-end=\u0026quot;3128\u0026quot;\u0026gt;Familiarity with data analysis, reporting, or performance optimization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2 data-section-id=\u0026quot;qvddca\u0026quot; data-start=\u0026quot;3135\u0026quot; data-end=\u0026quot;3167\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;3138\u0026quot; data-end=\u0026quot;3165\u0026quot;\u0026gt;AI \u0026amp;amp; Innovation Mindset\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p data-start=\u0026quot;3168\u0026quot; data-end=\u0026quot;3419\u0026quot;\u0026gt;At Klaviyo, we’re investing heavily in AI to enhance both our product and how we work. We’re looking for candidates who are \u0026lt;strong data-start=\u0026quot;3292\u0026quot; data-end=\u0026quot;3338\u0026quot;\u0026gt;curious and proactive about using AI tools\u0026lt;/strong\u0026gt; to improve efficiency, scale their impact, and deliver better customer outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;ul data-start=\u0026quot;3421\u0026quot; data-end=\u0026quot;3810\u0026quot;\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;vpt5ff\u0026quot; data-start=\u0026quot;3421\u0026quot; data-end=\u0026quot;3590\u0026quot;\u0026gt;Experience using AI tools (e.g., ChatGPT, automation tools, or similar) to streamline workflows, improve communication, or enhance customer delivery is highly valued\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;6kkkzg\u0026quot; data-start=\u0026quot;3591\u0026quot; data-end=\u0026quot;3702\u0026quot;\u0026gt;Demonstrated ability (or strong interest) in adopting new technologies to work smarter and more efficiently\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1attzeo\u0026quot; data-start=\u0026quot;3703\u0026quot; data-end=\u0026quot;3810\u0026quot;\u0026gt;A mindset focused on continuous improvement, experimentation, and leveraging AI to drive better results\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;€44.000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;€66.000 EUR\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005180003,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":4061644003,"name":"Dublin","location":"Dublin, County Dublin, Ireland","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7802850003?gh_jid=7802850003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5781973003,"location":{"name":"Boston, MA"},"metadata":null,"id":7802850003,"updated_at":"2026-07-13T11:56:09-04:00","requisition_id":"R-102762","title":"Order to Cash Track Lead, Finance Engineering","company_name":"Klaviyo","first_published":"2026-07-13T11:56:09-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Klaviyo, we know that building a great company starts with building a great team. We welcome candidates from a wide range of backgrounds and experiences, and we care as much about your trajectory and potential as we do about direct, one‑to‑one matches with every requirement.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo went public in 2023 and is scaling fast. This is a rare chance to lead and build the Order to Cash (O2C) foundation for a company at this inflection point. The Finance Technology Systems team is part of G\u0026amp;amp;A Systems within Global Technology Solutions (GTS). This group designs, operates, and continually improves the applications and workflows that power how Klaviyo manages money, risk, and financial reporting at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The team partners closely with Finance, Accounting, Tax, Treasury, FP\u0026amp;amp;A, Procurement, and Internal Audit, as well as adjacent technology teams like Corporate IT, Data, and GTM Systems, to ensure our back‑office stack is reliable, well‑integrated, compliant, and ready for a public, AI‑forward SaaS business. We own the roadmap, health, and governance of platforms including our ERP and financial systems (e.g., NetSuite/Oracle), procure‑to‑pay (e.g., Coupa), revenue and billing systems, and related integrations and automation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role reports to the Director, G\u0026amp;amp;A Systems and leads the team responsible for Finance Technology Solutions across Klaviyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Order to Cash (O2C) Lead, Finance Systems, you will be the accountable technology leader for Klaviyo’s O2C application landscape and core financial workflows. You will lead Enterprise and International Expansion capabilities that will provide revenue uplift for Klaviyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Own the O2C track\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Execute on the roadmap for Klaviyo’s O2C stack aligned to the company priorities by translating business requirements into functional and technical design. Bring first principles thinking to your design.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrate CPQ to NetSuite and ensure that all Enterprise capabilities are delivered with scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Look at O2C systems landscape and provide recommendations to set Klaviyo for the future\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure we deliver with the highest code quality by thoroughly thinking through test cases and applying rigorous build and test.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Own SOX, controls, and audit readiness for Finance systems\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the design, implementation, and operation of IT General Controls (ITGCs) and other key controls across O2C applications, in partnership with Internal Audit, Security, and external auditors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continually simplify and automate controls and evidence collection so audits are reliable and predictable, with fewer deficiencies and lower friction for Finance and GTS teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Drive AI-native transformation across Finance\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead Klaviyo\u0026#39;s push to make Finance one of the most automated, insight-driven functions in the company. You\u0026#39;ll identify and deliver high-value AI use cases across the O2C workflow.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ll partner directly with Klaviyo\u0026#39;s AI and data platform teams and Finance Engineering\u0026amp;nbsp; to embed AI into core Finance processes with clear guardrails, measurable productivity gains, and the rigor expected of a public company. This isn\u0026#39;t a future-state vision, it\u0026#39;s work already underway, and you\u0026#39;ll own it from a Product standpoint.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Design and optimize core Finance processes and systems\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have a leader mindset and partner with Controllership, Tax, Treasury\u0026amp;nbsp; leaders to improve and continuously refine end‑to‑end O2C workflows ensuring systems and processes are tightly aligned.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure our ERP and other SaaS O2C applications are configured, integrated, and operated to support accurate, timely close, scalable revenue and billing, and high‑quality financial data that downstream teams can trust.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Act as a strategic partner and communicator\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary technology partner for Controller, and Finance leadership team on systems, data, and process topics;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;As needed, represent Finance Technology Systems in executive forums, planning cycles, and cross‑functional initiatives, ensuring O2C needs are anticipated and built into wider GTS and company roadmaps.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ve spent your career at the intersection of Finance and Technology and you\u0026#39;ve moved beyond just keeping systems running. You think in product design, roadmaps, outcomes, and partnerships. You know what a well-run O2C\u0026amp;nbsp; function looks like, and you know how to build one.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ve worked in\u0026amp;nbsp; teams through real complexity: ERP and other transformations, SOX audits, billing system overhauls, or the messy work of integrating Finance systems across a growing company. You don\u0026#39;t need a perfect environment to do great work, you create structure where there isn\u0026#39;t any, and you bring Finance and engineering stakeholders along with you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Specifically, you likely bring:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in enterprise or business systems, with meaningful ownership of Finance technology at a tech or SaaS company; 4+ years in O2C, responsible for order-to cash\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding\u0026amp;nbsp; of practical SOX ITGC experience and a clean track record working with Internal Audit and external auditors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of enterprise-led growth, international expansion and system features required to enable moving upmarket\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on in\u0026amp;nbsp; ERP and Finance application architecture (NetSuite/Oracle, Avalara, Zuora, or similar), integration patterns, and how Finance data flows across a modern tech stack\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver business outcomes by partnering\u0026amp;nbsp; strong engineering team with AI build-first mentality\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Personally built or scaled AI and automation in Finance workflows - reconciliations, invoice processing, forecasting prep and can speak to what worked and what didn\u0026#39;t\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$140,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$210,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7737859003?gh_jid=7737859003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5767640003,"location":{"name":"Dublin, IE"},"metadata":null,"id":7737859003,"updated_at":"2026-07-27T12:04:57-04:00","requisition_id":"R-102658","title":"Outbound BDR Manager - Southern Europe","company_name":"Klaviyo","first_published":"2026-05-19T02:35:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;EMEA oBDR Manager - Join our Growing Klaviyo Sales Team!\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a dynamic and results-driven Business Development Manager to lead one of high-performing oBDR teams. As an integral part of our rapidly expanding Klaviyo Sales organisation, you’ll guide your oBDR team to exceed monthly quotas, fostering a culture of over-performance.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Team Leadership:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Recruit, train and support oBDRs to meet and exceed their individual attainment metrics whilst hitting our wider strategic goals\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct impactful 1:1s, providing guidance and motivation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive and develop a high-performing, diverse and inclusive team culture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate radically with your peers in the Business Development, Sales \u0026amp;amp; Sales Enablement to share best practices and ensure an optimal customer experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Training and Development\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Motivate the team to surpass KPIs using a variety of outreach channels and prospecting techniques\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Spearhead creative prospecting initiatives focusing on delivering a differentiated experience to the prospect\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enforce weekly scorecard reviews, identifying performance gaps for improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Nurture and stretch high-performing oBDRs to become our bench of AE talent\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum 1 year of experience managing BDRs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;History of over-performance in an Individual Contributor and Manager role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong interpersonal and communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passion for training and development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data-savvy with a focus on trend analysis\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable with change and a fast-paced work environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient with sales tools like Outreach, Salesforce, Cognism etc\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are Detail-oriented, organised and have a bias towards action\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in French and English\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You Will Make a Difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Conduct impactful 1:1s and drive team motivation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enforce weekly scorecard reviews for continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execute on strategic KPIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop ongoing skills analysis for a scalable curriculum\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Foster inter-departmental collaboration across Business Development, Sales and Sales Enablement teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;If you\u0026#39;re passionate about leading a high-performing team in a dynamic environment, we want to hear from you! Apply now to be a part of our exciting journey at Klaviyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using\u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt; Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey\u0026lt;a href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt; here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;€90.000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;€90.000 EUR\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4061644003,"name":"Dublin","location":"Dublin, County Dublin, Ireland","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7641196003?gh_jid=7641196003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5722413003,"location":{"name":"Boston, MA"},"metadata":null,"id":7641196003,"updated_at":"2026-06-23T16:43:49-04:00","requisition_id":"PIPE0051","title":"Outbound Business Development Representative","company_name":"Klaviyo","first_published":"2026-02-23T13:23:36-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Boston, MA (Hybrid 3x per week)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the first point of contact in the sales cycle, you are on the front-lines. We consider the oBDR role essential to the success of our business as your contribution to the sales and marketing feedback loop significantly influences our go-to-market strategy. We pride ourselves on accountability, effort and working collaboratively to create positive outcomes. We understand that these values are essential to meeting goals and exceeding expectations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You Will Make A Difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify high potential companies who can benefit from Klaviyo’s solution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with experienced SMB and Mid-Market Account Executives to come up with and execute on effective prospecting strategies to generate opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop, test and iterate messaging across multiple channels, industries and personas\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute learnings and best practices to the Outbound process and team members to support\u0026amp;nbsp; the success of your peers\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reflect Klaviyo’s values of accountability and effort\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Located in the Boston area\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have 1+ years of work experience, preferably in an inbound or outbound BDR role at another marketing technology company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a BA/BS or equivalent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continually seek improvement and are rigorous in your pursuit of it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are excited, motivated, and inspired by exceeding goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are thoughtful, engaging, energetic, and self-aware\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have experience working in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Focus on details, are a self-starter, and are relentless but professional\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have excellent written/verbal communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-BAILEY\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-HYBRID\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$24.04\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$24.04 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7748290003?gh_jid=7748290003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5770536003,"location":{"name":"Dublin, IE"},"metadata":null,"id":7748290003,"updated_at":"2026-07-27T12:04:57-04:00","requisition_id":"R-102634","title":"Outbound Business Development Representative - Central (German speaking)","company_name":"Klaviyo","first_published":"2026-05-27T07:36:54-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Dublin, Ireland (3 days p/week in-office)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the first point of contact in the sales cycle, you are on the front lines. We consider Outbound Business Development Reps essential to the success of our business as your contribution to the sales and marketing feedback loop significantly influences our go-to-market strategy. We pride ourselves on accountability, effort and working collaboratively to create positive outcomes. We understand that these values are essential to meeting goals and exceeding expectations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You Will Make A Difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify high potential companies who can benefit from Klaviyo’s solution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with experienced Mid-Market Account Executives to come up with and execute on effective prospecting strategies to generate opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop, test and iterate messaging across multiple channels, industries and personas\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute learnings and best practices to the Outbound process and team members to support\u0026amp;nbsp; the success of your peers\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reflect Klaviyo’s values of accountability and effort\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have 1+ years of work experience, preferably in an inbound or outbound BDR role at another marketing technology company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent German \u0026amp;amp; English (written and verbal)\u0026amp;nbsp;\u0026lt;strong\u0026gt;essential\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continually seek improvement and are rigorous in your pursuit of it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are excited, motivated, and inspired by exceeding goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are thoughtful, engaging, energetic, and self-aware\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have experience working in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Focus on details, are a self-starter, and are relentless but professional\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have excellent written/verbal communication skills\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;€43.550\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;€43.550 EUR\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4061644003,"name":"Dublin","location":"Dublin, County Dublin, Ireland","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7803031003?gh_jid=7803031003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5794339003,"location":{"name":"Denver, CO"},"metadata":null,"id":7803031003,"updated_at":"2026-07-15T08:58:48-04:00","requisition_id":"R-102830","title":"Partner Account Manager, Commercial","company_name":"Klaviyo","first_published":"2026-07-14T14:53:30-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Klaviyo, the partnerships team prides themselves on being marketing and product experts. As a Commercial Partner Account Manager, you will manage a book of active/existing partners that live within our Commercial ecosystem. You will leverage strong consultative skills to understand your partners’ business model and growth strategy so that you can identify ways Klaviyo can help them (and their clients) grow.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you are responsible for building, and then managing relationships with Klaviyo partners, articulating the value of Klaviyo, differentiating Klaviyo from other solutions, managing business development opportunities (and co-selling) to/from your partners, and coaching your partners on how to grow their business, including their profitability, with Klaviyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you’ll make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Become a trusted advisor with a subset of active partners, cultivating partnerships and maintaining these relationships with key leaders \u0026amp;amp; decision makers at these orgs.\u0026amp;nbsp; The goal will be to build relationships with those managing front line teams working with Klaviyo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assess the potential of partners with the goal of encouraging them to move up tiers within our partner program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work to understand a partner’s organizational structure and business goals and develop a long-term strategy with your partner to help them meet their business goals alongside Klaviyo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be comfortable operating with and exceeding revenue-focused goals at the individual level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring your creative thinking, strategies, and ideas to advance Klaviyo’s values, build our culture, and execute on our vision for the future.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take part in owning projects which will in turn allow you to collaborate with a highly driven team to ensure success in attaining company wide goals, initiatives and maintaining focus on revenue production.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Are adept at influencing and relationship building\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have partnerships and/or sales experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are thoughtful, engaging, and energetic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Obsessed with understanding your customer or partner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable both operating independently and working alongside a team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable presenting in large groups as you will be showcasing yourself as a thought leader in our organization\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively solicit and act on feedback from your customers, partners, team members, and peers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are excited to be a part of and have an impact on a rapidly-growing, public company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a positive outlook and excellent written and verbal communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have 3-5 years of SaaS account management, partner and/or sales experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work collaboratively with Sales, Enablement, CS, Marketing and Product to introduce and educate solutions partners on new enhancements to Klaviyo’s platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$88,480\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$132,720 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7802896003?gh_jid=7802896003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5794339003,"location":{"name":"Boston, MA"},"metadata":null,"id":7802896003,"updated_at":"2026-07-15T08:59:06-04:00","requisition_id":"R-102830","title":"Partner Account Manager, Commercial","company_name":"Klaviyo","first_published":"2026-07-14T14:53:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Klaviyo, the partnerships team prides themselves on being marketing and product experts. As a Commercial Partner Account Manager, you will manage a book of active/existing partners that live within our Commercial ecosystem. You will leverage strong consultative skills to understand your partners’ business model and growth strategy so that you can identify ways Klaviyo can help them (and their clients) grow.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you are responsible for building, and then managing relationships with Klaviyo partners, articulating the value of Klaviyo, differentiating Klaviyo from other solutions, managing business development opportunities (and co-selling) to/from your partners, and coaching your partners on how to grow their business, including their profitability, with Klaviyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you’ll make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Become a trusted advisor with a subset of active partners, cultivating partnerships and maintaining these relationships with key leaders \u0026amp;amp; decision makers at these orgs.\u0026amp;nbsp; The goal will be to build relationships with those managing front line teams working with Klaviyo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assess the potential of partners with the goal of encouraging them to move up tiers within our partner program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work to understand a partner’s organizational structure and business goals and develop a long-term strategy with your partner to help them meet their business goals alongside Klaviyo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be comfortable operating with and exceeding revenue-focused goals at the individual level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring your creative thinking, strategies, and ideas to advance Klaviyo’s values, build our culture, and execute on our vision for the future.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take part in owning projects which will in turn allow you to collaborate with a highly driven team to ensure success in attaining company wide goals, initiatives and maintaining focus on revenue production.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Are adept at influencing and relationship building\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have partnerships and/or sales experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are thoughtful, engaging, and energetic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Obsessed with understanding your customer or partner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable both operating independently and working alongside a team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable presenting in large groups as you will be showcasing yourself as a thought leader in our organization\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively solicit and act on feedback from your customers, partners, team members, and peers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are excited to be a part of and have an impact on a rapidly-growing, public company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a positive outlook and excellent written and verbal communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have 3-5 years of SaaS account management, partner and/or sales experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work collaboratively with Sales, Enablement, CS, Marketing and Product to introduce and educate solutions partners on new enhancements to Klaviyo’s platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$88,480\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$132,720 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7811983003?gh_jid=7811983003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5798854003,"location":{"name":"Paris, FR"},"metadata":null,"id":7811983003,"updated_at":"2026-07-27T12:04:57-04:00","requisition_id":"R-102769","title":"Partner Account Manager, Mid-Enterprise - Southern Europe","company_name":"Klaviyo","first_published":"2026-07-23T09:34:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Hybrid: 3 days p/ week in office\u0026lt;br\u0026gt;Full-time permanent role\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, Partner Account Managers (PAM) pride themselves on being marketing and product experts. As our Partner Account Manager for Mid Enterprise in Southern Europe, you will be part of our expansion into France and join a newly founded team in Paris helping drive international growth. You will be responsible for building and developing an enterprise focused portfolio of marketing agencies and systems integrator partners.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will build deep relationships and will leverage strong consultative skills to understand your partners’ business model and growth strategy so that you can identify ways Klaviyo can help them (and their clients) grow. You will be responsible for articulating the value of Klaviyo’s platform, differentiating Klaviyo from other solutions, managing business development referrals (and co-selling opportunities) to/ from your partners, and coaching your partners on how to grow their business, including their profitability with Klaviyo.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll make an impact\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Make an impact: \u0026lt;/strong\u0026gt;Be a founding member of our French go-to-market team in Paris, helping shape our presence in the region.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build Enterprise Partner Business: \u0026lt;/strong\u0026gt;Identify, activate and develop a set of qualified partners alongside the partner recruitment team to expand our mid-enterprise partner ecosystem in Southern Europe (France, Italy and Spain)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive partner growth\u0026lt;/strong\u0026gt;: Develop and execute long-term strategies to help partners achieve their growth objectives with Klaviyo\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead referrals and co-selling\u0026lt;/strong\u0026gt;: Build and manage a lead referral pipeline between Klaviyo and your partners, identifying co-selling opportunities to drive mutual success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Showcase Klaviyo expertise\u0026lt;/strong\u0026gt;: Articulate the value of Klaviyo’s platform, differentiating it from competitors and demonstrating how it can improve partners’ profitability and business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Practice building:\u0026lt;/strong\u0026gt; Driving enablement of Klaviyo’s tools and completion of partner certifications, ensuring partners have the skills and capabilities to achieve customers value realisation and growth.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operate with revenue goals\u0026lt;/strong\u0026gt;: Be comfortable operating with revenue-focused objectives, ensuring partners contribute meaningfully to klaviyo’s growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborate cross-functionally\u0026lt;/strong\u0026gt;: Work closely with sales, marketing, customer success and product teams to drive new customer acquisition, customer value realisation and educate partners on platform enhancements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Travel\u0026lt;/strong\u0026gt;: Spend up to 25% of your time traveling across the Europe region to build relationships and attend events when needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Experience:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 5 years experience in a quota-carrying enterprise sales environment, with a consistent record of exceeding revenue targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success in managing partnerships, demonstrating success in growing partner-sourced and influenced pipeline and bookings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with SaaS or eCommerce agency networks, particularly within Shopify, Magento, or SFDC ecosystems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience partnering with large agencies and consulting partners is beneficial\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Languages:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Fluent in \u0026lt;strong\u0026gt;English and French\u0026lt;/strong\u0026gt; (written and verbal), \u0026lt;strong\u0026gt;essential\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Skills:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Exceptional influencing and relationship-building abilities across all levels of seniority, with the capacity to navigate complex organizational structures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adept at identifying and aligning partner goals with Klaviyo’s platform capabilities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Mindset:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;High-energy, proactive, and commercially proficient.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, strategic, and creative problem-solver.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about strong partnerships and value delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Other Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Willing and able to travel as needed\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid #LI-JW1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;€95.200\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;€128.800 EUR\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4071447003,"name":"Paris","location":"Paris, Paris, France","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7662735003?gh_jid=7662735003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5731197003,"location":{"name":"London, UK"},"metadata":null,"id":7662735003,"updated_at":"2026-07-27T12:04:56-04:00","requisition_id":"R-102241","title":"Presales Project Manager - AI Strategy","company_name":"Klaviyo","first_published":"2026-05-01T08:50:18-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the team and role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;font-claude-response-body break-words whitespace-normal\u0026quot;\u0026gt;At Klaviyo, our mission is to empower creators to own their growth. We\u0026#39;re looking for a high-performing Presales Project Manager to lead a function built around AI-driven deliverables, creative problem-solving and cross-functional project management. The setting is customer questionnaires and proposals, but the day-to-day is about running creative, fast-moving delivery rather than traditional RFP processes.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;font-claude-response-body break-words whitespace-normal\u0026quot;\u0026gt;This is an individual contributor role with real visibility across the go-to-market organization. You\u0026#39;ll be the first dedicated hire in this function, which means you\u0026#39;ll shape it from the ground up rather than inherit a fixed process. Some software and practices already exist, but the expectation is that you\u0026#39;ll rethink them using AI, not simply operate within them. If your instinct is to question whether a step should exist at all before optimizing it, this role is built for you.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;font-claude-response-body break-words whitespace-normal\u0026quot;\u0026gt;You\u0026#39;ll find strong support and eager partners across Sales, Presales, Marketing and other parts of the business. This is a chance to build something new: a function that treats every customer response as an opportunity to produce something creative and tailored, while directly impacting revenue, win rate, and brand perception.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;font-claude-response-body break-words whitespace-normal\u0026quot;\u0026gt;This role sits in the Presales organization, alongside our Presales Solution Architects and Demo Experience team. If you think in terms of projects rather than paperwork, have real hands-on AI fluency, and have a strong creative instinct for what makes a client-facing deliverable land, this role could be for you. In return, you\u0026#39;ll be part of a high-performing team working at the intersection of engineering, sales, and customer engagement.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;font-claude-response-body break-words whitespace-normal\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll make a difference:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body whitespace-normal break-words pl-2\u0026quot;\u0026gt;Lead complex, multi-stakeholder deliverables end to end, coordinating input from Sales, Product, Legal, and Security under tight deadlines.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body whitespace-normal break-words pl-2\u0026quot;\u0026gt;Bring fresh, creative thinking to how proposals and client deliverables are structured and presented, rather than defaulting to existing templates and formats.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body whitespace-normal break-words pl-2\u0026quot;\u0026gt;Use AI to build new categories of customer-facing deliverables beyond the traditional written proposal, such as personalized microsites or interactive formats, in partnership with Sales, Marketing, and Presales.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body whitespace-normal break-words pl-2\u0026quot;\u0026gt;Bring an informed point of view on where AI can replace, accelerate, or improve existing processes, and pilot those changes.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body whitespace-normal break-words pl-2\u0026quot;\u0026gt;Partner with Sales and Go-to-Market operational leadership to ensure our process is measurable and built for maximum effectiveness and efficiency, including qualification, response rates, win rates, and turnaround times.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body whitespace-normal break-words pl-2\u0026quot;\u0026gt;Own the end-to-end RFP, RFI, and security questionnaire response process, from intake through submission, including maintaining a scalable, up-to-date knowledge base of approved answers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;font-claude-response-body break-words whitespace-normal\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;[li_\u0026amp;amp;]:mb-0 [li_\u0026amp;amp;]:mt-1 [li_\u0026amp;amp;]:gap-1 [\u0026amp;amp;:not(:last-child)_ul]:pb-1 [\u0026amp;amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body whitespace-normal break-words pl-2\u0026quot;\u0026gt;You have strong project management instincts: you have experience managing complex, multi-stakeholder deliverables under deadline, ideally in a high-growth SaaS environment.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body whitespace-normal break-words pl-2\u0026quot;\u0026gt;You have genuine, hands-on experience using AI tools to speed up or improve your work, and you can speak specifically to what worked, what didn\u0026#39;t, and what you had to fix.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body whitespace-normal break-words pl-2\u0026quot;\u0026gt;You have a point of view on how AI will change proposal and deliverable work over the next few years, and you\u0026#39;re energized by that change rather than protective of the process you know.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body whitespace-normal break-words pl-2\u0026quot;\u0026gt;You have an eye for what makes a customer-facing deliverable feel tailored and compelling to a senior buyer, whether or not that experience comes from traditional RFP work.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body whitespace-normal break-words pl-2\u0026quot;\u0026gt;You\u0026#39;re naturally creative: you look at an existing process or format and instinctively see how it could be reimagined, not just executed more efficiently.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body whitespace-normal break-words pl-2\u0026quot;\u0026gt;You\u0026#39;re collaborative and low-ego—you know how to bring people together to get things done and aren\u0026#39;t afraid to chase down answers or ask for help.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body whitespace-normal break-words pl-2\u0026quot;\u0026gt;You\u0026#39;re excited by the idea of joining a company where your work will be visible, valued, and essential to how we win.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;£56,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;£84,000 GBP\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002750003,"name":"London","location":"London, England, United Kingdom","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7728345003?gh_jid=7728345003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5762236003,"location":{"name":"Sydney, AU"},"metadata":null,"id":7728345003,"updated_at":"2026-06-23T16:43:49-04:00","requisition_id":"R-102604","title":"Principal, APAC Partner Enablement","company_name":"Klaviyo","first_published":"2026-05-11T09:53:26-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;About the Role\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is looking for a \u0026lt;strong\u0026gt;Lead Principal of APAC Partner Enablement\u0026lt;/strong\u0026gt; to lead the strategy and execution of partner enablement across the Asia-Pacific region, with an initial focus on Australia \u0026amp;amp; New Zealand, Southeast Asia, and broader emerging markets in the region.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is critical to scaling our APAC partner ecosystem and accelerating regional growth, with partners serving as the \u0026lt;strong\u0026gt;tip of the spear\u0026lt;/strong\u0026gt; for selling, implementing, and driving adoption of Klaviyo’s \u0026lt;strong\u0026gt;Autonomous CRM platform\u0026lt;/strong\u0026gt; across a diverse set of markets, business models, and levels of digital maturity.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will own the \u0026lt;strong\u0026gt;APAC partner enablement strategy\u0026lt;/strong\u0026gt;, evolving and scaling existing programs to drive deeper partner capability, stronger pipeline impact, and broader platform adoption across marketing, service, and analytics—underpinned by AI. A core part of this role is helping partners evolve their offerings and Klaviyo skills to align with the future of Klaviyo’s Autonomous CRM, adapted for regional nuances (channels, languages, verticals, and go‑to‑market motions).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Based in\u0026amp;nbsp;\u0026lt;strong\u0026gt;Sydney\u0026lt;/strong\u0026gt;, this role sits on the \u0026lt;strong\u0026gt;Global Partnerships\u0026lt;/strong\u0026gt; team and works closely with APAC regional and cross-functional leaders to deliver high-impact enablement that prepares partners not just for today’s platform—but for where Klaviyo is going next.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a \u0026lt;strong\u0026gt;player-coach\u0026lt;/strong\u0026gt; role: you will operate hands-on in the field, contributing to content creation while also setting strategy, influencing roadmap priorities, and mentoring a growing APAC enablement team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;What You’ll Do\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;APAC Partner Enablement Strategy \u0026amp;amp; Execution\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and execute Klaviyo’s \u0026lt;strong\u0026gt;APAC partner enablement strategy\u0026lt;/strong\u0026gt;, aligned to top company priorities, regional growth goals, and in‑market realities (e.g., ANZ maturity vs. emerging markets in Southeast Asia).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure APAC enablement supports the \u0026lt;strong\u0026gt;full partner lifecycle\u0026lt;/strong\u0026gt;—from selling/co‑selling and implementation to expansion and long-term customer growth—tailored to agency, consultancy, and SI partner motions in the region.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain a regional partner enablement framework that can be localized by \u0026lt;strong\u0026gt;country, language, and vertical\u0026lt;/strong\u0026gt; (e.g., ecommerce, hospitality, financial services) while staying consistent with global standards.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Regional Growth \u0026amp;amp; Expansion\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support continued impact and optimization of partnerships in \u0026lt;strong\u0026gt;Australia \u0026amp;amp; New Zealand\u0026lt;/strong\u0026gt;, while driving scalable playbooks the rest of APAC can inherit and adapt.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with regional leadership to accelerate expansion into \u0026lt;strong\u0026gt;priority APAC markets\u0026lt;/strong\u0026gt; (e.g., Southeast Asia, Japan, Korea, India), using partners as a primary growth lever.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a senior representative of Klaviyo in the field, delivering \u0026lt;strong\u0026gt;regionalized enablement\u0026lt;/strong\u0026gt; through live 1:1, 1:few, and 1:many trainings, workshops, and localized content—both virtually and in‑person across the region.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help define and refine the \u0026lt;strong\u0026gt;ideal APAC partner profile\u0026lt;/strong\u0026gt; and partner value propositions, working closely with regional Partner Sales and Partner Marketing.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Platform Enablement\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Enable APAC partners to confidently \u0026lt;strong\u0026gt;position, sell, and execute\u0026lt;/strong\u0026gt; across Klaviyo’s Autonomous CRM platform, spanning marketing, service, and analytics, including country-specific channels (e.g., SMS, messaging apps) and compliance considerations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to \u0026lt;strong\u0026gt;enablement content creation\u0026lt;/strong\u0026gt; and flagship initiatives for new platform capabilities, ensuring global assets are adapted for APAC use cases, examples, and customer stories—not just translated.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a \u0026lt;strong\u0026gt;product-obsessed\u0026lt;/strong\u0026gt; leader who stays fluent across platform capabilities and can translate new features into clear, practical partner plays for APAC markets.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Cross-Functional Engagement\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work closely with \u0026lt;strong\u0026gt;Product Marketing, Internal Enablement, Partner Marketing, and Partner Sales\u0026lt;/strong\u0026gt; to execute the APAC enablement strategy, ensuring regional needs are clearly represented in global planning and content.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influence enablement strategy, tooling, and roadmap priorities so that APAC partners can access the right content, in the right format and language, at the right time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with \u0026lt;strong\u0026gt;Customer Success, Sales, and Solutions\u0026lt;/strong\u0026gt; teams in APAC to close the loop between partner enablement, field feedback, and customer outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;APJ Enablement Vision \u0026amp;amp; Strategic Leadership\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Orchestrate a unified APJ enablement strategy\u0026lt;/strong\u0026gt; that prioritizes partner health maturity and establishes clear, scalable development paths aligned with regional growth objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Execute as a strategic player-coach\u0026lt;/strong\u0026gt;, optimizing cross-functional performance across presales and channel teams while driving hands-on resell activation for high-impact markets and partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Champion an agile culture of experimentation\u0026lt;/strong\u0026gt;, leveraging data-driven feedback loops to transform the APJ enablement function into a primary engine for partner self-sufficiency and accelerated revenue readiness.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Measurement \u0026amp;amp; Impact\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Drive measurable outcomes including:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Increased \u0026lt;strong\u0026gt;partner-sourced and partner-influenced pipeline\u0026lt;/strong\u0026gt; in APAC, with clear attribution back to enablement programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Increased \u0026lt;strong\u0026gt;platform adoption and depth of usage\u0026lt;/strong\u0026gt; through partners across priority products and key APAC verticals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Growth in \u0026lt;strong\u0026gt;certified APAC partners\u0026lt;/strong\u0026gt; and trained practitioners, with clear regional certification and accreditation paths.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improved \u0026lt;strong\u0026gt;time-to-first-value\u0026lt;/strong\u0026gt; and \u0026lt;strong\u0026gt;time-to-scaled-value\u0026lt;/strong\u0026gt; for customers onboarded via partners in the region.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;What We’re Looking For\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;Experience\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proven experience leading \u0026lt;strong\u0026gt;partner enablement, Partner Success, or Education\u0026lt;/strong\u0026gt; in a SaaS environment, ideally within CRM, MarTech, or platform-based ecosystems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong background working with \u0026lt;strong\u0026gt;international partner ecosystems\u0026lt;/strong\u0026gt;, with significant hands-on experience in APAC (and ideally some familiarity with EMEA or other international regions).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting a wide range of partner types, including \u0026lt;strong\u0026gt;digital agencies, consultancies, and system integrators\u0026lt;/strong\u0026gt;, ideally across multiple APAC countries and levels of maturity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success building or scaling partner enablement programs in \u0026lt;strong\u0026gt;high-growth, rapidly evolving\u0026lt;/strong\u0026gt; environments.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Skills \u0026amp;amp; Capabilities\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Exceptional storytelling and presentation skills\u0026lt;/strong\u0026gt;, with the ability to inspire and enable partners in live, field-based settings across diverse cultures and markets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep \u0026lt;strong\u0026gt;product curiosity and fluency\u0026lt;/strong\u0026gt;, with the ability to translate complex product capabilities into simple, outcome-oriented partner plays for APAC customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong \u0026lt;strong\u0026gt;cross-functional operator\u0026lt;/strong\u0026gt; who can influence without direct authority and align global and regional teams behind APAC enablement priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A \u0026lt;strong\u0026gt;bias towards action\u0026lt;/strong\u0026gt;, with an extreme ownership mentality and growth mindset—comfortable testing, iterating, and scaling what works.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An \u0026lt;strong\u0026gt;AI-first mindset\u0026lt;/strong\u0026gt;, using AI to increase speed, scale, and impact of enablement efforts, and to help APAC partners work smarter across content creation, analysis, and execution.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Leadership\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Player-coach\u0026lt;/strong\u0026gt; mentality with experience managing and developing talent; able to stay close to the work while zooming out to set direction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic thinker\u0026lt;/strong\u0026gt; who is equally comfortable executing tactically—willing to roll up their sleeves in market while shaping long-term APAC enablement strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to operate effectively in a \u0026lt;strong\u0026gt;fast-paced, high-growth\u0026lt;/strong\u0026gt; environment, navigating ambiguity and changing priorities while keeping partners and internal teams aligned.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Klaviyo in APAC:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are starting small but have big plans for Klaviyo in APAC. Our Sydney team began to take shape throughout 2022 and has now built out our go to market teams in sales, customer success, partnerships, marketing, recruiting and product support. As the team grows we will see a continued expansion of Klaviyo’s customer base and the building of a fantastic working culture in line with what we see elsewhere in Klaviyo but with its own local identity within our Sydney based team. This is your unique opportunity to join us at an very early stage and help to shape our future Klaviyo in APAC.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One of our values as a company is ‘always learning’ and you can feel that in APAC. People are looking to grow and develop and Klaviyo provides a great platform to do so. As we are still relatively early in our journey in APAC this means there is a lot of headroom to grow and develop within your role - we are looking for the leaders of the future. At Klaviyo generally managers are often promoted up into their roles and people are regularly being promoted or moving into new functional areas - it really is an education through experience here.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using\u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt; Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey\u0026lt;a href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt; here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$148,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$222,000 AUD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4031923003,"name":"Sydney","location":"Sydney, New South Wales, Australia","child_ids":[],"parent_id":4123826003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7777760003?gh_jid=7777760003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5783117003,"location":{"name":"Dublin, IE"},"metadata":null,"id":7777760003,"updated_at":"2026-07-27T12:04:57-04:00","requisition_id":"R-102745","title":"Principal Commercial Sales Enablement Partner, EMEA","company_name":"Klaviyo","first_published":"2026-06-19T04:15:01-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Principal Sales Enablement Partner, EMEA Commercial\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;Our GTM Enablement team supports 1000+ sales and customer success professionals driving revenue and growth at one of the fastest-growing publicly traded companies in the SaaS industry. We pride ourselves on being a reliable, real-time, and consistent resource for the Sales and Customer Success Teams, and empowering them to do their jobs more efficiently while growing their skill set and enabling Klaviyo’s long-term strategy. Our team is growing and we are currently looking for a \u0026lt;strong\u0026gt;Principal Enablement Partner\u0026lt;/strong\u0026gt; to partner with our EMEA Sales Org. You will be a strategic advisor to sales leadership and responsible for building the enablement strategy to empower their growth and achieve results.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;As our strategic partner to many cross-functional teams around the company, you will act as the voice and representative of the EMEA Commercial Sales Organisation as your end customer. Your goal is to create an exceptional and equitable learning experience that empowers our sales teams to achieve their full potential, ensuring their success and fostering their growth. To succeed, you will bring a strong point of view on applying sales methodology, specifically MEDDPICC \u0026amp;amp; BANT, to the day to day life of a seller or sales manager. You have experience building strategic enablement programmes and can switch from project manager to facilitator as needed.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you’ll make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the enablement strategy and roadmap for the EMEA sales organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop the local strategy for driving adoption of global enablement programs, such as sales methodology, product launches and onboarding.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a comprehensive approach to sales rep development, from the day they are hired through promotion and beyond.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct in-depth needs and gap analyses through enablement councils, 1:1 meetings, surveys and other methods of data collection.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive continuous learning, ensuring readiness through refreshers and additional assessments and certifications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach and support front-line managers and AEs in best practices regarding skills coaching and territory management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver sessions focused on key EMEA processes and skills such as discovery, demo, negotiation, deal execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with the Marketing and Product teams to deliver content designed specifically for AEs to use in their conversations with prospects and customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and present Quarterly Business Reviews that drive alignment with your segment and report on previous quarter results.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Measure and report on enablement success metrics and draw insights from data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Regularly present and align on project plans, strategies, and updates to Sales Leadership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in Sales/ GTM Enablement at a high-growth global tech company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working as the EMEA representative within a global organization with deep understanding of the diverse markets across the EMEA region.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing engaging workshops and delivering presentations. Talent for driving process improvement, operational excellence, and creative problem solving.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct experience in a B2B SaaS customer facing role, preferably selling to Mid-Market or Enterprise prospects.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of Sales dynamics, with demonstrated ability to gain buy-in from diverse stakeholders, shape expectations, plan strategically, and communicate effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong data-driven decision-making skills, using data and analysis to drive strategic planning or business changes and influence change.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to set strategic direction by understanding needs and translating vision into a clear, global strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent proactive verbal and written communication skills, with the ability to engage and collaborate with stakeholders at all levels, addressing communication needs and setting clear expectations throughout project lifecycles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-motivated and proactive mindset, taking initiative without requiring external motivation. Comfortability and confidence in an ambiguous environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional language skills is a nice to have (French or German)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;€88.000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;€132.000 EUR\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005184003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4061644003,"name":"Dublin","location":"Dublin, County Dublin, Ireland","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7678193003?gh_jid=7678193003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5739163003,"location":{"name":"Boston, MA"},"metadata":null,"id":7678193003,"updated_at":"2026-07-18T05:16:16-04:00","requisition_id":"R-102401","title":"Principal Enablement Partner, BDR","company_name":"Klaviyo","first_published":"2026-03-26T10:49:40-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Our GTM Enablement team supports 1000+ sales and customer success professionals driving revenue and growth at one of the fastest-growing publicly traded companies in the SaaS industry. We Pride ourselves on being a reliable, real-time, and consistent resource for the Sales and CS Teams, and empowering them to do their jobs more efficiently while growing their skill set and enabling Klaviyo\u0026#39;s long term strategy.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our team is growing and we are currently looking for a \u0026lt;strong\u0026gt;Principal Enablement Partner\u0026lt;/strong\u0026gt; to partner with our Global BDR org. You will be a strategic advisor to BDR leadership and responsible for building the enablement strategy to empower their growth and achieve results.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a strategic partner to many cross-functional teams around the company, you will act as the voice and representative of the BDR Organization as your end customer. Your\u0026amp;nbsp;objective is to create an exceptional and equitable learning experience that empowers our BDR team to achieve their full potential, ensuring their success and fostering their growth. In order to succeed, you will bring a strong point of view on the lifecycle of BDR development, including onboarding, skill development and role progression programs to prepare BDRs as they graduate to AE roles in the Klaviyo org. This is a global role, and you will be responsible for BDR enablement across the Americas, EMEA and APAC.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you’ll make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the enablement strategy and roadmap for the BDR organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute the BDR strategy for driving adoption of global enablement programs, such as sales methodology, sales process, and product launches.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and enhance the existing BDR Onboarding program (program management, content creation, SME management, reporting and facilitation)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and enhance the existing BDR → AE advancement program to prepare our “promotion-ready” BDRs for an AE role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a comprehensive approach to in-seat BDR skill development, from the day they are hired through promotion and beyond.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct in-depth needs and gap analyses through enablement councils, 1:1 meetings, surveys and other methods of data collection.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach and support front-line managers and BDRs in best practices around prospecting strategies.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with the Marketing and Product teams to deliver content designed specifically for BDRs to use in their conversations with prospects and customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and present Quarterly Business Reviews that drive alignment with your segment and report on previous quarter results.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Measure and report on enablement success metrics and draw insights from data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Regularly present and align on project plans, strategies, and updates to Sales Leadership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You default to using AI and have tangible examples of how AI has made you and those around you more productive.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;8+ years experience in Sales/GTM Enablement at a high-growth global tech company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong project and program management skills and experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executor at heart. This is not a “strategy” role.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct experience in a B2B SaaS sales role, preferably selling to Mid-Market or Enterprise prospects.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of Sales dynamics, with the ability to empathize, build trust, and offer support as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing engaging workshops and facilitation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortability and confidence in an ambiguous environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent proactive verbal and written communication skills, with the ability to engage and collaborate with stakeholders at all levels, addressing communication needs and setting clear expectations throughout project lifecycles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to gain buy-in from diverse stakeholders, shape expectations, plan strategically, and communicate effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to set strategic direction by understanding needs and translating vision into a clear, global strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong data-driven decision-making skills, using data and analysis to drive strategic planning or business changes and influence change.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-motivated and proactive mindset, taking initiative without requiring external motivation.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;br\u0026gt;\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot; style=\u0026quot;text-decoration:underline\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$152,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$228,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005184003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7780642003?gh_jid=7780642003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5739163003,"location":{"name":"Denver, CO"},"metadata":null,"id":7780642003,"updated_at":"2026-07-18T05:16:16-04:00","requisition_id":"R-102401","title":"Principal Enablement Partner, BDR","company_name":"Klaviyo","first_published":"2026-06-22T18:28:02-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Our GTM Enablement team supports 1000+ sales and customer success professionals driving revenue and growth at one of the fastest-growing publicly traded companies in the SaaS industry. We Pride ourselves on being a reliable, real-time, and consistent resource for the Sales and CS Teams, and empowering them to do their jobs more efficiently while growing their skill set and enabling Klaviyo\u0026#39;s long term strategy.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our team is growing and we are currently looking for a \u0026lt;strong\u0026gt;Principal Enablement Partner\u0026lt;/strong\u0026gt; to partner with our Global BDR org. You will be a strategic advisor to BDR leadership and responsible for building the enablement strategy to empower their growth and achieve results.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a strategic partner to many cross-functional teams around the company, you will act as the voice and representative of the BDR Organization as your end customer. Your\u0026amp;nbsp;objective is to create an exceptional and equitable learning experience that empowers our BDR team to achieve their full potential, ensuring their success and fostering their growth. In order to succeed, you will bring a strong point of view on the lifecycle of BDR development, including onboarding, skill development and role progression programs to prepare BDRs as they graduate to AE roles in the Klaviyo org. This is a global role, and you will be responsible for BDR enablement across the Americas, EMEA and APAC.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you’ll make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the enablement strategy and roadmap for the BDR organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute the BDR strategy for driving adoption of global enablement programs, such as sales methodology, sales process, and product launches.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and enhance the existing BDR Onboarding program (program management, content creation, SME management, reporting and facilitation)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and enhance the existing BDR → AE advancement program to prepare our “promotion-ready” BDRs for an AE role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a comprehensive approach to in-seat BDR skill development, from the day they are hired through promotion and beyond.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct in-depth needs and gap analyses through enablement councils, 1:1 meetings, surveys and other methods of data collection.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach and support front-line managers and BDRs in best practices around prospecting strategies.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with the Marketing and Product teams to deliver content designed specifically for BDRs to use in their conversations with prospects and customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and present Quarterly Business Reviews that drive alignment with your segment and report on previous quarter results.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Measure and report on enablement success metrics and draw insights from data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Regularly present and align on project plans, strategies, and updates to Sales Leadership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You default to using AI and have tangible examples of how AI has made you and those around you more productive.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;8+ years experience in Sales/GTM Enablement at a high-growth global tech company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong project and program management skills and experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executor at heart. This is not a “strategy” role.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct experience in a B2B SaaS sales role, preferably selling to Mid-Market or Enterprise prospects.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of Sales dynamics, with the ability to empathize, build trust, and offer support as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing engaging workshops and facilitation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortability and confidence in an ambiguous environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent proactive verbal and written communication skills, with the ability to engage and collaborate with stakeholders at all levels, addressing communication needs and setting clear expectations throughout project lifecycles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to gain buy-in from diverse stakeholders, shape expectations, plan strategically, and communicate effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to set strategic direction by understanding needs and translating vision into a clear, global strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong data-driven decision-making skills, using data and analysis to drive strategic planning or business changes and influence change.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-motivated and proactive mindset, taking initiative without requiring external motivation.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$152,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$228,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005184003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7559750003?gh_jid=7559750003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5689090003,"location":{"name":"Boston, MA"},"metadata":null,"id":7559750003,"updated_at":"2026-07-27T09:30:50-04:00","requisition_id":"R-101741","title":"Principal Engineer, Core Infrastructure","company_name":"Klaviyo","first_published":"2026-01-08T10:43:02-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a hands‑on principal for compute, networking, storage, runtimes (e.g., Kubernetes), CI/CD, and observability, you’ll architect the service platform that lets teams ship fast and safely. IC role—no direct reports—you lead via design, code, and incident excellence, setting technical standards and SLOs for platform services.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architect and evolve the Kubernetes platform, service mesh, networking, storage, and CI/CD pipelines; ship golden paths and IaC modules.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define platform SLOs; use error budgets to guide reliability vs. velocity trade‑offs; drive incident learning and readiness reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve developer velocity (build/deploy times, flaky tests, local dev ergonomics) with measurable results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead capacity planning and commitments; build guardrails for cost, security, and compliance with Security/FinOps partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write high‑impact code, automation, and tooling; mentor across teams and raise the bar on operational excellence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Embed AI in the developer experience—from code generation to observability and incident response—so teams ship faster and safer by default.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience: 10+ years building and operating cloud platforms (compute, networking, storage, runtimes like Kubernetes), with a track record of multi‑region HA and SLO rigor.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical expertise: Deep in Kubernetes, service mesh, Terraform/IaC, CI/CD, and production observability; you ship golden paths and guardrails that lift the whole org.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with databases and storage systems, including SQL and NoSQL databases, and object, block, or file storage platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI tools \u0026amp;amp; automation: You’ve brought AI into platform engineering—from copilot‑assisted workflows and intelligent test generation to AIOps for incident triage, anomaly detection, and runbook automation—with clear security and cost boundaries.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ops leadership: You lead via design reviews, incident excellence, and SLO/error‑budget tradeoffs communicated in business terms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI fluency: You’re hands‑on with AI tools and help teams adopt them responsibly.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Haves\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Core SLOs \u0026amp;amp; velocity: ≥99.95% SLOs for core services; 25–50% faster build/deploy times; developer‑reported friction trending down.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI‑enabled platform: Approved AI tooling is integrated into IDE/CI/CD with repo policies and auditability; ≥70% MAU among eligible engineers; MTTR down 20–30% via AI‑assisted triage; flaky‑test rate decreases through targeted, AI‑suggested fixes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guardrails in place: Cost, security, and compliance controls are codified as IaC modules and enforced in paved roads.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with enterprise governance, including compliance and audit requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with GDPR and data privacy considerations in large-scale, production environments.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Success in 6–12 Months\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;≥99.95% SLOs for core services; 25–50% faster build/deploy times; reduced developer‑reported friction; incident recurrence trending down.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;br\u0026gt;\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot; style=\u0026quot;text-decoration:underline\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$244,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$366,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7559751003?gh_jid=7559751003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5689091003,"location":{"name":"Boston, MA"},"metadata":null,"id":7559751003,"updated_at":"2026-06-23T17:54:32-04:00","requisition_id":"R-101743","title":"Principal Engineer, Data Infrastructure","company_name":"Klaviyo","first_published":"2026-06-23T17:54:32-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Own the technical direction and delivery for Klaviyo\u0026#39;s data platform - streaming, batch compute, storage/lakehouse, and governance - now the foundation for autonomous, agent-driven experiences. Klaviyo\u0026#39;s data platform processes billions of events daily across billions of consumer profiles for hundreds of thousands of brands, and increasingly that data is consumed not just by people but by a growing number of AI agents acting on customers\u0026#39; behalf. The footprint grows on two axes at once, ever‑larger data volumes and a steady stream of new data scenarios (new sources, domains, and consumption patterns) and your systems have to scale on both.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll design and ship systems that are fast, reliable, cost‑efficient, and safe for autonomous access, creating paved roads for data producers and consumers, human and agent alike. This is an individual‑contributor role (no direct reports); you lead through architecture, code, and influence. Expectations align to Lead/Principal IC behaviors: establishing SLOs, driving technical evolution, and acting as the interface across teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and implement core data platform capabilities (e.g., event ingestion/CDC, stream processing, batch orchestration, data lake/warehouse patterns, catalog/lineage, governance, access, and compliance).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and uphold SLOs for data freshness, availability, and correctness; author/run readiness reviews, incident response, and post‑incident learning for your domain.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Author ADRs/RFCs, land data contracts and schema governance, and standardize connectors and templates that accelerate developer velocity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Profile, tune, and right‑size systems for performance and cost; partner with FinOps on unit‑economics guardrails.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pair with product teams and analytics/ML to expose the right abstractions and unblock customer value quickly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute high‑quality code and reviews; mentor Staff/ Sr. engineers across pillars through example and enablement (not line management).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI to streamline data workflows, from authoring and testing pipelines to catalog/search and DQ, so analysts, ML, and product teams move faster with confidence.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience: 10+ years building and operating distributed data systems (e.g., Kafka/PubSub, Flink/Spark/Beam, Airflow/Dagster, Iceberg/Delta/Hudi; Snowflake/BigQuery; object storage) with multi‑tenant reliability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical expertise: Data ingestion/CDC, stream processing, batch orchestration, lakehouse patterns, catalog/lineage, governance, and access controls, measured by freshness, availability, and correctness SLOs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI tools \u0026amp;amp; automation: You apply ML/GenAI to data platforms - semantic catalog search, auto‑docs, data‑quality anomaly detection, SQL/pipeline generation - with human‑in‑the‑loop review and privacy controls.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influence \u0026amp;amp; enablement: You land data contracts, connectors, and templates that speed delivery for producers and consumers; you mentor via design docs and pairing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI fluency (Klaviyo default): You experiment, learn fast, and share AI wins responsibly.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Haves\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Regional isolation/replication strategies, privacy‑by‑design, and data governance in regulated contexts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adopted paved roads: Producers/consumers are on standard ingestion, processing, and storage paths; schema governance and contracts reduce breakage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;SLOs \u0026amp;amp; efficiency: ≥99.9% freshness for key domains; measurable cost/TB reductions; production debugging is faster with defined readiness reviews and incident learning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI‑augmented data operations: Semantic discovery and auto‑documentation cover the majority of high‑value datasets; AI‑assisted DQ monitors reduce data incidents on top pipelines by 25–40%; pipeline authoring and review times drop 15–25% with AI in the loop.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Success in 6 - 12 Months\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Adopted “paved roads” for producers/consumers; ≥99.9% freshness SLO for key domains; measurable cost/TB reductions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;One or more step‑change improvements (e.g., 2× faster ingest → analytics latency) demonstrated with metrics and post‑incident trend‑down.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$244,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$366,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7774157003?gh_jid=7774157003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5781754003,"location":{"name":"Boston, MA"},"metadata":null,"id":7774157003,"updated_at":"2026-06-24T12:17:30-04:00","requisition_id":"R-102742","title":"Principal Engineer, Security","company_name":"Klaviyo","first_published":"2026-06-24T12:17:30-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo\u0026#39;s platform sends billions of messages and processes petabytes of customer data for hundreds of thousands of businesses. As we scale up-market and embed AI/agentic systems throughout our product and platform, security must be built into the foundation, not bolted on. The \u0026lt;strong\u0026gt;Principal Engineer, Security\u0026lt;/strong\u0026gt; is a hands-on IC who owns Klaviyo\u0026#39;s infrastructure security architecture: IAM, secrets management, network defenses, vulnerability management, security tooling, and the compliance controls that underpin our enterprise and regulatory obligations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is an individual-contributor role, no direct reports. You lead through technical depth, code, and design quality, partnering closely with the Core Infrastructure PE, SRE, and AppSec teams to make \u0026quot;secure by default\u0026quot; a reality for every engineering team at Klaviyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and own Klaviyo\u0026#39;s infrastructure security architecture: IAM frameworks, service-to-service auth, secrets management, network segmentation, and production access controls, designed to scale with our multi-tenant, multi-region footprint.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain security guardrails as IaC modules; codify controls into golden paths that teams inherit automatically so security improves with velocity, not against it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the vulnerability management program: SLO-backed triage and remediation, trend tracking, and systemic fixes, turn recurring vulnerability classes into solved engineering problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define the security SLO and compliance framework for production infrastructure; run readiness reviews, communicate posture clearly to engineering and exec stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Author security ADRs and RFCs; partner with the Core Infrastructure PE to embed security controls in CI/CD pipelines, paved roads, and the observability stack.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead threat modeling and security design reviews for high-risk architectural changes, accelerate delivery by making reviews lightweight and high-signal.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with SRE, AppSec, and FinOps on cross-cutting initiatives: zero-trust progress, GDPR/compliance guardrails, and audit readiness for SOC 2/ISO 27001.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write high-impact code, automation, and tooling; mentor Staff and Senior security engineers across teams through design pairing, code review, and example.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience:\u0026lt;/strong\u0026gt; 10+ years in infrastructure or platform security engineering, with a track record of shipping security improvements that measurably reduced risk or improved compliance posture at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical depth:\u0026lt;/strong\u0026gt; Deep in cloud infrastructure security (AWS/GCP IAM, service mesh mTLS, secrets management, network defenses); you architect and ship production controls, not just audit them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;SLO and compliance rigor:\u0026lt;/strong\u0026gt; You define security SLOs, track MTTR for vulnerabilities, and communicate risk posture clearly; you translate security work into business language that non-security stakeholders act on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Developer-centric mindset:\u0026lt;/strong\u0026gt; You build tools and guardrails that other engineers adopt because they make their work easier—not because they\u0026#39;re required to.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-org influence:\u0026lt;/strong\u0026gt; You align teams through threat models, security reviews, and IaC guardrails; you earn credibility via code, design quality, and clear reasoning, not title.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operational excellence:\u0026lt;/strong\u0026gt; You\u0026#39;ve been on-call for security incidents. You write runbooks, lead readiness reviews, and treat recurring vulnerabilities as systemic engineering problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication:\u0026lt;/strong\u0026gt; You write crisp ADRs and RFCs, run effective security design reviews, and translate risk exposure into decisions business stakeholders can act on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI tools and automation:\u0026lt;/strong\u0026gt; You\u0026#39;ve brought AI into security engineering, automated threat detection, intelligent vulnerability triage, AI-assisted compliance checks, or security copilots—with explicit guardrails and audit trails.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve already experimented with AI in work or personal projects, and you\u0026#39;re excited to dive in and learn fast. You\u0026#39;re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Haves\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with zero-trust architecture and progressive access control in a large multi-tenant SaaS environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep familiarity with enterprise compliance frameworks (SOC 2, ISO 27001, GDPR) and the infrastructure controls that underpin them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of embedding security tooling into CI/CD and IaC pipelines adopted org-wide.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience securing AI/ML systems: model access controls, data privacy guardrails, and agentic system security boundaries.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Success in 6 - 12 Months\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Security guardrails codified as IaC modules and enforced in paved roads; IAM and secrets management posture measurably improved.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Security SLO framework established; MTTR for critical vulnerabilities trending down; recurring vulnerability classes addressed systemically.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Zero-trust progress measurable against defined milestones; demonstrable audit readiness for SOC 2 / ISO 27001.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$244,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$366,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7554273003?gh_jid=7554273003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5688732003,"location":{"name":"Boston, MA"},"metadata":null,"id":7554273003,"updated_at":"2026-06-23T16:43:49-04:00","requisition_id":"R-101742","title":"Principal Software Engineer, Enterprise Scalability","company_name":"Klaviyo","first_published":"2025-12-23T14:45:28-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Be Klaviyo’s senior IC for scale, you will report into a VP of Engineering and lead performance, reliability, multi‑region, and large‑tenant readiness. You’ll drive platform-wide architectural change, hunt bottlenecks and optimize systems, and partner across teams to productionize improvements. Given that this is an IC role with no direct reports; you will lead via technical depth, hands‑on impact, and crisp cross‑org alignment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define enterprise scalability fitness functions (latency/throughput/error rates) and a scorecard; align teams to SLOs and budgets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design/implement sharding and partitioning strategies, caching/back‑pressure, multi‑region readiness, and high‑volume migration paths.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build lightweight enablement: benchmarks, profiling harnesses, reproducible testbeds; pair with teams to land fixes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead scalability reviews and readiness gates that accelerate—not block—delivery; drive incident deep dives tied to systemic fixes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate clearly to execs and engineers, tying technical work to business impact and customer outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrate AI into scale and resiliency work—from proactive anomaly detection to synthetic load and guided runbooks—so performance improvements stick and incidents don’t repeat.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience: 12+ years scaling multi‑tenant SaaS with a reputation for removing major bottlenecks and proving impact with data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical expertise: Performance engineering, capacity planning, sharding/partitioning, caching/back‑pressure, multi‑region readiness, and high‑volume migrations; you turn hotspots into robust patterns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI tools \u0026amp;amp; automation: You apply AI to scale work—profiling assistance, workload modeling, synthetic traffic generation, anomaly detection, and runbook copilots—always with explicit guardrails and observability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross‑org influence: You align teams through fitness functions, scorecards, and readiness gates that accelerate—not block—delivery; you communicate tradeoffs crisply to execs and engineers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI fluency: Curious, adaptable, and proactive in exploring AI that responsibly improves scale outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Haves\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Scale scorecard: Company‑wide fitness functions (latency/throughput/error rates) are adopted and reviewed regularly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High‑impact wins: 2–3 bottlenecks removed with documented, reproducible testbeds; pXX latencies and error rates improve on top enterprise workloads; repeat P0s trend down.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI‑assisted scale engineering: AI‑driven anomaly detection reduces alert noise while improving signal; generative load testing and copilot runbooks are used in release/readiness checks for the top critical services; time‑to‑isolate regressions drops 20–30%.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Success in 6–12 Months\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Company‑wide scale scorecard in place; 2–3 high‑impact bottlenecks removed; top enterprise workloads show improved pXX latencies and error rates; fewer repeat P0s.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$244,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$366,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7503712003?gh_jid=7503712003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5668595003,"location":{"name":"Boston, MA"},"metadata":null,"id":7503712003,"updated_at":"2026-07-18T22:06:18-04:00","requisition_id":"PIPE0032","title":"Product Designer","company_name":"Klaviyo","first_published":"2025-10-24T15:05:56-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About the role\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, we\u0026#39;re building the platform that helps businesses create and deliver personalized customer experiences at scale, powered by first-party data.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for product designers to help shape that future. This role focuses on delivering polished, user-centered designs for a defined product area by improving usability, reducing friction, and helping customers move faster and make better decisions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Designers at Klaviyo actively use AI throughout their process, from exploring ideas and generating prototypes to refining and shipping high-quality experiences. You\u0026#39;ll partner closely with product and engineering to understand problems, iterate on ideas, and deliver meaningful outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a role where you\u0026#39;ll grow your independence over time. We share work early, iterate often, and prioritize curiosity, collaboration, and craft.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What you’ll do\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design end-to-end product experiences across Klaviyo’s platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate complex workflows into clear, intuitive, well-documented solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design AI-assisted experiences that help users create, decide, and act more effectively\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prototype and iterate using AI tools alongside traditional design workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply Klaviyo\u0026#39;s design systems consistently and contribute feedback to help evolve them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with PM and engineering from problem definition through launch, with a focus on clear and consistent communication\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in and conduct customer research and usability testing to validate ideas and connect design decisions to real user needs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What you’ll need\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Excellent design craft with strong fundamentals in visual hierarchy, interaction design, and usability.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to translate complexity into clear, polished solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with design systems and applying patterns consistently across a product\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI fluency. Actively uses tools like Claude, Cursor, v0, or similar to accelerate workflows and prototyping\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prototyping mindset. Comfortable moving from concept to prototype to iteration, focused on learning and improving quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative approach. Partners closely with product and engineering throughout the design process, shares work regularly, and communicates design rationale clearly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Research-driven. Participates in and conducts usability testing and customer conversations to connect design decisions to real user needs and outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adaptability. Proactively seeks out feedback, iterates quickly, and navigates evolving priorities with a positive and curious attitude\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Nice to have:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with complex or data-rich products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with marketing, messaging, or growth platforms\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$104,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$156,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005186003,"name":"Design","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7802849003?gh_jid=7802849003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5781974003,"location":{"name":"Boston, MA"},"metadata":null,"id":7802849003,"updated_at":"2026-07-13T11:52:45-04:00","requisition_id":"R-102765","title":"Product Leader, Finance Engineering","company_name":"Klaviyo","first_published":"2026-07-13T11:52:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Klaviyo, we know that building a great company starts with building a great team. We welcome candidates from a wide range of backgrounds and experiences, and we care as much about your trajectory and potential as we do about direct, one‑to‑one matches with every requirement.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo went public in 2023 and is scaling fast. This is a rare chance to make a difference in building Finance systems foundation for a company at this inflection point. The Finance Technology Systems team is part of G\u0026amp;amp;A Systems within Global Technology Solutions (GTS). This group designs, operates, and continually improves the applications and workflows that power how Klaviyo manages money, risk, and financial reporting at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The team partners closely with Finance, Accounting, Tax, Treasury, FP\u0026amp;amp;A, Procurement, and Internal Audit, as well as adjacent technology teams like Corporate IT, Data, and GTM Systems, to ensure our back‑office stack is reliable, well‑integrated, compliant, and ready for a public, AI‑forward SaaS business. We own the roadmap, health, and governance of platforms including our ERP and financial systems (e.g., NetSuite/Oracle), procure‑to‑pay (e.g., Coupa), revenue and billing systems, and related integrations and automation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role reports to the Senior Director, G\u0026amp;amp;A Systems and leads the team responsible for Finance Technology Solutions across Klaviyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Product Lead, Finance Systems, you will be the accountable technology leader for Klaviyo’s Finance application landscape and core financial workflows. You will define and execute the multi‑year vision for our Finance systems, and partner with senior Finance and GTS leaders to deliver automation, control, and insight across our procure‑to‑pay, record‑to‑report, and order‑to‑cash processes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Own the Finance systems vision and roadmap\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and maintain the multi‑year strategy and roadmap for Klaviyo’s Finance technology stack ( procure‑to‑pay, order-to-cash( revenue and billing,treasury), record-to-report( close and reconciliation), aligned to the CFO’s agenda and the company’s financial plan.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate Finance - Accounting, Tax, and FP\u0026amp;amp;A objectives into clear systems investments and sequencing, balancing foundational platform work with high‑impact automation and analytics use cases.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Deliver on the Roadmap\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with\u0026amp;nbsp; application owners, x-functional teams, business systems analysts, administrators, and integration specialists in driving functional design and delivering the agreed upon roadmap\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set clear expectations around timelines, measurable business outcomes with Finance stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Drive AI-native transformation across Finance\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead Klaviyo\u0026#39;s push to make Finance one of the most automated, insight-driven functions in the company. You\u0026#39;ll identify and deliver high-value AI use cases across the Finance workflow.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ll partner directly with Klaviyo\u0026#39;s AI and data platform teams and Finance Engineering\u0026amp;nbsp; to embed AI into core Finance processes with clear guardrails, measurable productivity gains, and the rigor expected of a public company. This isn\u0026#39;t a future-state vision, it\u0026#39;s work already underway, and you\u0026#39;ll own it from a Product standpoint.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Design and optimize core Finance processes and systems\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have a product mindset and partner with Controllership, FP\u0026amp;amp;A, Tax, Treasury, and Procurement leaders to improve and continuously refine end‑to‑end Finance workflows across procure‑to‑pay, record‑to‑report, and order‑to‑cash, ensuring systems and processes are tightly aligned.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure our ERP and Finance applications are configured, integrated, and operated to support accurate, timely close, scalable revenue and billing, and high‑quality financial data that downstream teams can trust.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Act as a strategic partner and communicator\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary technology partner for the CFO, Controller, and Finance leadership team on systems, data, and process topics; translate business strategy into clear product technical decisions and trade‑offs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;As needed, represent Finance Technology Systems in executive forums, planning cycles, and cross‑functional initiatives, ensuring Finance needs are anticipated and built into wider GTS and company roadmaps.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ve spent your career at the intersection of Product, Finance and Technology and you\u0026#39;ve moved beyond just keeping systems running. You think in product design, roadmaps, outcomes, and partnerships. You know what a well-run Finance technology function looks like, and you know how to build one.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ve worked in or led\u0026amp;nbsp; teams through real complexity: ERP and other transformations, SOX audits, billing system overhauls, or the messy work of integrating Finance systems across a growing company. You don\u0026#39;t need a perfect environment to do great work, you create structure where there isn\u0026#39;t any, and you bring Finance and engineering stakeholders along with you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Specifically, you likely bring:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in enterprise or business systems, with meaningful ownership of Finance technology at a tech or SaaS company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4+ years in product design, responsible for order-to cash, record-to-report, procure-to-pay, revenue/billing, and financial close systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding\u0026amp;nbsp; of practical SOX ITGC experience and a clean track record working with Internal Audit and external auditors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of enterprise-led growth and system features required to enable moving upmarket\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in ERP and Finance application architecture (NetSuite/Oracle, Coupa, Avalara, Zip, Zuora, or similar), integration patterns, and how Finance data flows across a modern tech stack\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partnering with strong engineering team with AI build-first mentality\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Personally built or scaled AI and automation in Finance workflows - reconciliations, invoice processing, forecasting prep and can speak to what worked and what didn\u0026#39;t\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A reputation as a trusted partner to engineering and finance leadership; someone who translates complexity into clear decisions and earns credibility with CFOs, CAOs, Controllers, Revenue Operations, and auditors alike\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$164,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$246,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7798763003?gh_jid=7798763003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5792565003,"location":{"name":"Boston, MA"},"metadata":null,"id":7798763003,"updated_at":"2026-07-20T03:02:15-04:00","requisition_id":"R-102814","title":"Product Manager, Checkout Experience","company_name":"Klaviyo","first_published":"2026-07-14T13:43:33-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;This team owns one of the most important customer journeys across Klaviyo: helping prospective customers become customers. From selecting the right plan to completing a purchase, every interaction during checkout shapes conversion, customer confidence, and long-term adoption.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The team is focused on building a fast, intuitive, and frictionless purchasing experience that helps customers easily understand pricing, complete their purchase, and get started with Klaviyo. Along the way, the team also owns key capabilities that support a modern SaaS purchasing experience, including subscriptions, billing, promotions, payment workflows, and customer self-service.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Working closely with Engineering, Design, Growth, Finance, and Analytics, the team continuously improves the checkout experience through customer research, experimentation, and data-driven product development.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Product Manager to help shape the future of Klaviyo\u0026#39;s Checkout Experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll own key parts of the customer purchasing journey, with a primary focus on improving checkout conversion and reducing friction throughout the buying experience. You\u0026#39;ll partner closely with Engineering, Design, Analytics, and Growth to build intuitive experiences that help more customers successfully evaluate, purchase, and activate Klaviyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll use customer research, experimentation, and product analytics to identify opportunities to simplify the purchasing flow, improve conversion, and deliver a best-in-class SaaS checkout experience. You\u0026#39;ll also have the opportunity to work on adjacent areas including subscriptions, billing, promotions, payment experiences, and integrations with platforms like Stripe as the product continues to evolve.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is ideal for someone who enjoys solving customer problems, shipping polished user experiences, and using data to drive measurable business outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own product initiatives across Klaviyo\u0026#39;s customer checkout experience, with a focus on increasing conversion and reducing friction throughout the purchasing journey.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build intuitive purchasing experiences that help customers confidently select a plan, complete checkout, and activate their subscription.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Design and Engineering to continuously improve the checkout flow through customer research, usability testing, experimentation, and iterative product development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze conversion funnels, customer behavior, and product metrics to identify opportunities for improvement and measure business impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Growth, Marketing, Finance, and Customer Success to support new purchasing experiences, pricing experiments, and go-to-market initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help evolve adjacent experiences including subscriptions, billing, promotions, payment methods, customer self-service, and payment recovery where they improve the overall customer experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Engineering on integrations with payment platforms such as Stripe and other supporting infrastructure as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define product success metrics and use experimentation to continuously improve customer outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years of product management experience building B2B customer-facing SaaS products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re obsessed with optimizing the growth funnel and have experience owning user journeys where conversion, onboarding, growth, or customer experience were primary success metrics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with SaaS checkout UX, purchasing flows, subscription products, PLG, growth, onboarding, or monetization is highly preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with subscription billing, payment platforms (such as Stripe, Metronome, Paypal, Chargbee), to manage promotions, pricing experimentation, or payment recovery is a plus—but not required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong product intuition around UX and customer experience, with a passion for simplifying complex workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re data-first and AI-native. Comfortable using experimentation, funnel analysis, customer research, and analytics to inform product decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent cross-functional partner who enjoys working closely with Engineering, Design, Data, and GTM teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curious, collaborative, and excited to build products that have measurable customer and business impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a point-of-view on the Billing, Payments, and Monetization Landscape and how it supports the Growth lever at a Public Company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;High ownership and follow‑through\u0026lt;/strong\u0026gt;: you reliably drive work from “vague problem” to shipped outcome, turning feedback and ambiguity into clear next steps.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Why this Role Matters\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Checkout is one of the highest-leverage moments in the customer journey. Every improvement to the purchasing experience—whether reducing friction, increasing conversion, or making it easier for customers to activate and manage their subscription—has a direct impact on customer growth and business outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll help shape how thousands of businesses experience Klaviyo from their very first purchase. By building intuitive, data-driven checkout experiences and continuously optimizing the customer journey through experimentation and customer insights, you\u0026#39;ll play a key role in driving acquisition, improving customer satisfaction, and supporting Klaviyo\u0026#39;s next phase of growth.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$104,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$156,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4007869003,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7738446003?gh_jid=7738446003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5767873003,"location":{"name":"Dublin, IE"},"metadata":null,"id":7738446003,"updated_at":"2026-07-27T12:04:57-04:00","requisition_id":"R-102629","title":"Renewal Specialist","company_name":"Klaviyo","first_published":"2026-05-21T09:39:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Renewal Specialist\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The global renewals team at Klaviyo focuses on retaining and expanding customer relationships by ensuring clients continue to see value in Klaviyo\u0026#39;s platform. The team works closely with Customer Success, Sales, and other GTM teams to drive retention, reduce churn, and maximize renewal rates.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Renewal Specialist will own and drive timely renewals for contracted Klaviyo customers (Commercial/SMB market). They partner with Customer Success and Growth teams to manage renewals, support upsell opportunities, and ensure a seamless customer experience throughout the renewal cycle. They thrive in a fast-paced environment, ensuring smooth execution through strong organization and cross-functional collaboration.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Renewal Specialist is responsible for managing a portfolio of customer renewals, supporting retention efforts, and helping customers continue to realize value from Klaviyo’s platform. This individual will engage with customer stakeholders, collaborate across internal teams, and contribute to operational excellence within the renewals function.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How you’ll make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Renewal Management\u0026lt;/strong\u0026gt; – Manage the end-to-end execution of customer renewals (Commercial / SMB), ensuring timely contract completion and supporting customer retention goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Customer Relationship Management\u0026lt;/strong\u0026gt; – Build and maintain relationships with customer stakeholders, providing a positive and professional renewal experience while addressing customer questions and concerns.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration\u0026lt;/strong\u0026gt; – Partner closely with Customer Success, Sales, Finance, Legal, and other internal teams to support renewal execution and identify potential growth opportunities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Risk Identification \u0026amp;amp; Retention Support\u0026lt;/strong\u0026gt; – Monitor customer renewal activity and proactively identify risks to renewal success, escalating concerns and partnering with internal stakeholders on retention efforts.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Forecasting \u0026amp;amp; Pipeline Management\u0026lt;/strong\u0026gt; – Maintain accurate renewal forecasts, pipeline tracking, and CRM hygiene to support business visibility and planning.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Process Execution \u0026amp;amp; Operational Excellence\u0026lt;/strong\u0026gt; – Follow established renewal processes and contribute feedback and ideas to improve efficiency, scalability, and customer experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Negotiation \u0026amp;amp; Commercial Support\u0026lt;/strong\u0026gt; – Support renewal discussions and pricing conversations within established guidelines to help drive mutually beneficial outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Customer Advocacy\u0026lt;/strong\u0026gt; – Act as a customer advocate internally, ensuring customer needs and feedback are communicated effectively across teams.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you’ll bring:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Experience:\u0026lt;/strong\u0026gt; 2–5 years in renewals, account management, customer success, sales support, or another customer-facing role, preferably within enterprise software or SaaS.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Collaboration \u0026amp;amp; Communication:\u0026lt;/strong\u0026gt; Strong interpersonal, written, and verbal communication skills with the ability to build effective working relationships internally and externally.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Organization \u0026amp;amp; Time Management:\u0026lt;/strong\u0026gt; Ability to manage multiple priorities and deadlines in a fast-paced environment with strong attention to detail.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Problem Solving:\u0026lt;/strong\u0026gt; Ability to identify customer challenges, think critically, and collaborate on solutions to support successful renewal outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Analytical Mindset:\u0026lt;/strong\u0026gt; Comfortable leveraging customer data, reporting, and CRM systems to manage renewals and identify risks or opportunities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technical Acumen:\u0026lt;/strong\u0026gt; Proficiency in CRM tools (Salesforce, Gainsight, etc.) and other customer management systems preferred.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Nice to have:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Fluent French or German (written and spoken)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High school diploma or equivalent work experience required; Bachelor’s degree preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in SaaS, subscription-based businesses, or customer lifecycle management environments preferred.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;€62.400\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;€93.600 EUR\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005180003,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":4061644003,"name":"Dublin","location":"Dublin, County Dublin, Ireland","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7727831003?gh_jid=7727831003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5760678003,"location":{"name":"Boston, MA"},"metadata":null,"id":7727831003,"updated_at":"2026-07-04T03:46:26-04:00","requisition_id":"R-102600","title":"Sales Manager, Large Enterprise","company_name":"Klaviyo","first_published":"2026-05-07T16:46:08-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;group relative relative pb-3\u0026quot; data-is-streaming=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;font-claude-response relative leading-[1.65rem] [\u0026amp;amp;_pre\u0026gt;div]:bg-bg-000/50 [\u0026amp;amp;_pre\u0026gt;div]:border-0.5 [\u0026amp;amp;_pre\u0026gt;div]:border-border-400 [\u0026amp;amp;_.ignore-pre-bg\u0026gt;div]:bg-transparent [\u0026amp;amp;_.standard-markdown_:is(p,blockquote,h1,h2,h3,h4,h5,h6)]:pl-2 [\u0026amp;amp;_.standard-markdown_:is(p,blockquote,ul,ol,h1,h2,h3,h4,h5,h6)]:pr-8 [\u0026amp;amp;_.progressive-markdown_:is(p,blockquote,h1,h2,h3,h4,h5,h6)]:pl-2 [\u0026amp;amp;_.progressive-markdown_:is(p,blockquote,ul,ol,h1,h2,h3,h4,h5,h6)]:pr-8\u0026quot;\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div class=\u0026quot;grid grid-rows-[auto_auto] min-w-0\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;row-start-2 col-start-1 relative grid isolate min-w-0\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;row-start-1 col-start-1 relative z-[2] min-w-0\u0026quot;\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div class=\u0026quot;standard-markdown grid-cols-1 grid [\u0026amp;amp;_\u0026gt;_*]:min-w-0 gap-3 standard-markdown\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;flex justify-start\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;text-text-300\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;text-text-300 flex items-stretch justify-between\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;w-fit\u0026quot; data-state=\u0026quot;closed\u0026quot;\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Klaviyo is the B2C CRM built for consumer brands — combining customer data, segmentation, and campaign execution across email, SMS, and owned channels in a single platform. We closed 2025 at $1.2B in revenue (+32% YoY), with Q4 alone coming in at $350M (+30% YoY) — a record quarter. We\u0026#39;ve raised our fiscal year 2026 outlook, our customer base has grown to over 193,000, and the number of customers generating $50K+ in ARR grew 37% year over year. We\u0026#39;re scaling up-market and this role sits at the center of that motion.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;You\u0026#39;ll lead a team of experienced Enterprise AEs focused on large, complex deals in the East Coast region. This is an execution-first leadership role — you\u0026#39;ll be accountable for pipeline health, forecast accuracy, and the development of your team.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ul1\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Own the team forecast: set the cadence, track leading indicators, and drive accountability quarter over quarter\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Recruit and develop seasoned enterprise sellers; partner with TA to build the bench as we scale\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Build and execute regional enterprise strategy in close coordination with senior leadership, product, marketing, and customer success\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Help your team manage pipeline quality, prioritize deals, and close large, multi-stakeholder opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Identify skill gaps and run targeted coaching — individual and group — to raise the floor and ceiling of the team\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Partner with Business Development, Solutions Engineering, Partnerships, Finance, Legal, and Customer Success to run tight enterprise account motions\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Surface pipeline and performance insights to senior leadership with clear recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Handle conflict, underperformance, and process friction directly and constructively\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What We\u0026#39;re Looking For\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ul1\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;4+ years managing enterprise or strategic sales teams in SaaS; MarTech, CRM, or e-commerce experience preferred\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;6+ years of enterprise selling experience into Fortune 5000 accounts, with a consistent track record above quota\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Fluency in sales metrics, pipeline management, and Salesforce; you run your business from data\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Experience with MEDDPICC and Command the Message\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Comfortable engaging C-suite stakeholders and navigating complex, multi-threaded deals\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Familiarity with AI tools and a practical interest in using them to work faster and sharper — this matters here\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Working knowledge of e-commerce KPIs, consumer behavior, and the broader CRM/CDP/marketing automation landscape\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Why Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ul1\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Category-defining position: we\u0026#39;re the only purpose-built B2C CRM at scale\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Real enterprise momentum: we\u0026#39;re moving up-market fast, with the product and GTM infrastructure to back it\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Strong financial footing: $1.2B in 2025 revenue, 32% growth, raised 2026 outlook\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;A place that takes execution seriously — and gives you the tools, team, and support to deliver\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;w-fit\u0026quot; data-state=\u0026quot;closed\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;w-fit\u0026quot; data-state=\u0026quot;closed\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;flex items-center\u0026quot;\u0026gt;#LI-Hybrid #LI-CR1\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$168,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$252,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7726333003?gh_jid=7726333003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5760678003,"location":{"name":"Austin, TX"},"metadata":null,"id":7726333003,"updated_at":"2026-07-04T03:46:26-04:00","requisition_id":"R-102600","title":"Sales Manager, Large Enterprise","company_name":"Klaviyo","first_published":"2026-05-06T12:24:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;group relative relative pb-3\u0026quot; data-is-streaming=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;font-claude-response relative leading-[1.65rem] [\u0026amp;amp;_pre\u0026gt;div]:bg-bg-000/50 [\u0026amp;amp;_pre\u0026gt;div]:border-0.5 [\u0026amp;amp;_pre\u0026gt;div]:border-border-400 [\u0026amp;amp;_.ignore-pre-bg\u0026gt;div]:bg-transparent [\u0026amp;amp;_.standard-markdown_:is(p,blockquote,h1,h2,h3,h4,h5,h6)]:pl-2 [\u0026amp;amp;_.standard-markdown_:is(p,blockquote,ul,ol,h1,h2,h3,h4,h5,h6)]:pr-8 [\u0026amp;amp;_.progressive-markdown_:is(p,blockquote,h1,h2,h3,h4,h5,h6)]:pl-2 [\u0026amp;amp;_.progressive-markdown_:is(p,blockquote,ul,ol,h1,h2,h3,h4,h5,h6)]:pr-8\u0026quot;\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div class=\u0026quot;grid grid-rows-[auto_auto] min-w-0\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;row-start-2 col-start-1 relative grid isolate min-w-0\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;row-start-1 col-start-1 relative z-[2] min-w-0\u0026quot;\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div class=\u0026quot;standard-markdown grid-cols-1 grid [\u0026amp;amp;_\u0026gt;_*]:min-w-0 gap-3 standard-markdown\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;flex justify-start\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;text-text-300\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;text-text-300 flex items-stretch justify-between\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;w-fit\u0026quot; data-state=\u0026quot;closed\u0026quot;\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Klaviyo is the B2C CRM built for consumer brands — combining customer data, segmentation, and campaign execution across email, SMS, and owned channels in a single platform. We closed 2025 at $1.2B in revenue (+32% YoY), with Q4 alone coming in at $350M (+30% YoY) — a record quarter. We\u0026#39;ve raised our fiscal year 2026 outlook, our customer base has grown to over 193,000, and the number of customers generating $50K+ in ARR grew 37% year over year. We\u0026#39;re scaling up-market and this role sits at the center of that motion.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;You\u0026#39;ll lead a team of experienced Enterprise AEs focused on large, complex deals in the East Coast region. This is an execution-first leadership role — you\u0026#39;ll be accountable for pipeline health, forecast accuracy, and the development of your team.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ul1\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Own the team forecast: set the cadence, track leading indicators, and drive accountability quarter over quarter\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Recruit and develop seasoned enterprise sellers; partner with TA to build the bench as we scale\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Build and execute regional enterprise strategy in close coordination with senior leadership, product, marketing, and customer success\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Help your team manage pipeline quality, prioritize deals, and close large, multi-stakeholder opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Identify skill gaps and run targeted coaching — individual and group — to raise the floor and ceiling of the team\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Partner with Business Development, Solutions Engineering, Partnerships, Finance, Legal, and Customer Success to run tight enterprise account motions\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Surface pipeline and performance insights to senior leadership with clear recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Handle conflict, underperformance, and process friction directly and constructively\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What We\u0026#39;re Looking For\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ul1\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;4+ years managing enterprise or strategic sales teams in SaaS; MarTech, CRM, or e-commerce experience preferred\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;6+ years of enterprise selling experience into Fortune 5000 accounts, with a consistent track record above quota\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Fluency in sales metrics, pipeline management, and Salesforce; you run your business from data\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Experience with MEDDPICC and Command the Message\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Comfortable engaging C-suite stakeholders and navigating complex, multi-threaded deals\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Familiarity with AI tools and a practical interest in using them to work faster and sharper — this matters here\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Working knowledge of e-commerce KPIs, consumer behavior, and the broader CRM/CDP/marketing automation landscape\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Why Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ul1\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Category-defining position: we\u0026#39;re the only purpose-built B2C CRM at scale\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Real enterprise momentum: we\u0026#39;re moving up-market fast, with the product and GTM infrastructure to back it\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Strong financial footing: $1.2B in 2025 revenue, 32% growth, raised 2026 outlook\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;A place that takes execution seriously — and gives you the tools, team, and support to deliver\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;w-fit\u0026quot; data-state=\u0026quot;closed\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;w-fit\u0026quot; data-state=\u0026quot;closed\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;flex items-center\u0026quot;\u0026gt;#LI-Hybrid #LI-CR1\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$168,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$252,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7726332003?gh_jid=7726332003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5760678003,"location":{"name":"Chicago, IL"},"metadata":null,"id":7726332003,"updated_at":"2026-07-04T03:46:26-04:00","requisition_id":"R-102600","title":"Sales Manager, Large Enterprise","company_name":"Klaviyo","first_published":"2026-05-06T12:23:16-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;group relative relative pb-3\u0026quot; data-is-streaming=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;font-claude-response relative leading-[1.65rem] [\u0026amp;amp;_pre\u0026gt;div]:bg-bg-000/50 [\u0026amp;amp;_pre\u0026gt;div]:border-0.5 [\u0026amp;amp;_pre\u0026gt;div]:border-border-400 [\u0026amp;amp;_.ignore-pre-bg\u0026gt;div]:bg-transparent [\u0026amp;amp;_.standard-markdown_:is(p,blockquote,h1,h2,h3,h4,h5,h6)]:pl-2 [\u0026amp;amp;_.standard-markdown_:is(p,blockquote,ul,ol,h1,h2,h3,h4,h5,h6)]:pr-8 [\u0026amp;amp;_.progressive-markdown_:is(p,blockquote,h1,h2,h3,h4,h5,h6)]:pl-2 [\u0026amp;amp;_.progressive-markdown_:is(p,blockquote,ul,ol,h1,h2,h3,h4,h5,h6)]:pr-8\u0026quot;\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div class=\u0026quot;grid grid-rows-[auto_auto] min-w-0\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;row-start-2 col-start-1 relative grid isolate min-w-0\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;row-start-1 col-start-1 relative z-[2] min-w-0\u0026quot;\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div class=\u0026quot;standard-markdown grid-cols-1 grid [\u0026amp;amp;_\u0026gt;_*]:min-w-0 gap-3 standard-markdown\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;flex justify-start\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;text-text-300\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;text-text-300 flex items-stretch justify-between\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;w-fit\u0026quot; data-state=\u0026quot;closed\u0026quot;\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Klaviyo is the B2C CRM built for consumer brands — combining customer data, segmentation, and campaign execution across email, SMS, and owned channels in a single platform. We closed 2025 at $1.2B in revenue (+32% YoY), with Q4 alone coming in at $350M (+30% YoY) — a record quarter. We\u0026#39;ve raised our fiscal year 2026 outlook, our customer base has grown to over 193,000, and the number of customers generating $50K+ in ARR grew 37% year over year. We\u0026#39;re scaling up-market and this role sits at the center of that motion.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;You\u0026#39;ll lead a team of experienced Enterprise AEs focused on large, complex deals in the East Coast region. This is an execution-first leadership role — you\u0026#39;ll be accountable for pipeline health, forecast accuracy, and the development of your team.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ul1\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Own the team forecast: set the cadence, track leading indicators, and drive accountability quarter over quarter\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Recruit and develop seasoned enterprise sellers; partner with TA to build the bench as we scale\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Build and execute regional enterprise strategy in close coordination with senior leadership, product, marketing, and customer success\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Help your team manage pipeline quality, prioritize deals, and close large, multi-stakeholder opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Identify skill gaps and run targeted coaching — individual and group — to raise the floor and ceiling of the team\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Partner with Business Development, Solutions Engineering, Partnerships, Finance, Legal, and Customer Success to run tight enterprise account motions\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Surface pipeline and performance insights to senior leadership with clear recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Handle conflict, underperformance, and process friction directly and constructively\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What We\u0026#39;re Looking For\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ul1\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;4+ years managing enterprise or strategic sales teams in SaaS; MarTech, CRM, or e-commerce experience preferred\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;6+ years of enterprise selling experience into Fortune 5000 accounts, with a consistent track record above quota\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Fluency in sales metrics, pipeline management, and Salesforce; you run your business from data\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Experience with MEDDPICC and Command the Message\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Comfortable engaging C-suite stakeholders and navigating complex, multi-threaded deals\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Familiarity with AI tools and a practical interest in using them to work faster and sharper — this matters here\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Working knowledge of e-commerce KPIs, consumer behavior, and the broader CRM/CDP/marketing automation landscape\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Why Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ul1\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Category-defining position: we\u0026#39;re the only purpose-built B2C CRM at scale\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Real enterprise momentum: we\u0026#39;re moving up-market fast, with the product and GTM infrastructure to back it\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Strong financial footing: $1.2B in 2025 revenue, 32% growth, raised 2026 outlook\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;A place that takes execution seriously — and gives you the tools, team, and support to deliver\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;w-fit\u0026quot; data-state=\u0026quot;closed\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;w-fit\u0026quot; data-state=\u0026quot;closed\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;flex items-center\u0026quot;\u0026gt;#LI-Hybrid #LI-CR1\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$168,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$252,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7727832003?gh_jid=7727832003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5760678003,"location":{"name":"New York, NY"},"metadata":null,"id":7727832003,"updated_at":"2026-07-04T03:46:26-04:00","requisition_id":"R-102600","title":"Sales Manager, Large Enterprise","company_name":"Klaviyo","first_published":"2026-05-07T16:46:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;group relative relative pb-3\u0026quot; data-is-streaming=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;font-claude-response relative leading-[1.65rem] [\u0026amp;amp;_pre\u0026gt;div]:bg-bg-000/50 [\u0026amp;amp;_pre\u0026gt;div]:border-0.5 [\u0026amp;amp;_pre\u0026gt;div]:border-border-400 [\u0026amp;amp;_.ignore-pre-bg\u0026gt;div]:bg-transparent [\u0026amp;amp;_.standard-markdown_:is(p,blockquote,h1,h2,h3,h4,h5,h6)]:pl-2 [\u0026amp;amp;_.standard-markdown_:is(p,blockquote,ul,ol,h1,h2,h3,h4,h5,h6)]:pr-8 [\u0026amp;amp;_.progressive-markdown_:is(p,blockquote,h1,h2,h3,h4,h5,h6)]:pl-2 [\u0026amp;amp;_.progressive-markdown_:is(p,blockquote,ul,ol,h1,h2,h3,h4,h5,h6)]:pr-8\u0026quot;\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div class=\u0026quot;grid grid-rows-[auto_auto] min-w-0\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;row-start-2 col-start-1 relative grid isolate min-w-0\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;row-start-1 col-start-1 relative z-[2] min-w-0\u0026quot;\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div class=\u0026quot;standard-markdown grid-cols-1 grid [\u0026amp;amp;_\u0026gt;_*]:min-w-0 gap-3 standard-markdown\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;flex justify-start\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;text-text-300\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;text-text-300 flex items-stretch justify-between\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;w-fit\u0026quot; data-state=\u0026quot;closed\u0026quot;\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Klaviyo is the B2C CRM built for consumer brands — combining customer data, segmentation, and campaign execution across email, SMS, and owned channels in a single platform. We closed 2025 at $1.2B in revenue (+32% YoY), with Q4 alone coming in at $350M (+30% YoY) — a record quarter. We\u0026#39;ve raised our fiscal year 2026 outlook, our customer base has grown to over 193,000, and the number of customers generating $50K+ in ARR grew 37% year over year. We\u0026#39;re scaling up-market and this role sits at the center of that motion.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;You\u0026#39;ll lead a team of experienced Enterprise AEs focused on large, complex deals in the East Coast region. This is an execution-first leadership role — you\u0026#39;ll be accountable for pipeline health, forecast accuracy, and the development of your team.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ul1\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Own the team forecast: set the cadence, track leading indicators, and drive accountability quarter over quarter\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Recruit and develop seasoned enterprise sellers; partner with TA to build the bench as we scale\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Build and execute regional enterprise strategy in close coordination with senior leadership, product, marketing, and customer success\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Help your team manage pipeline quality, prioritize deals, and close large, multi-stakeholder opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Identify skill gaps and run targeted coaching — individual and group — to raise the floor and ceiling of the team\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Partner with Business Development, Solutions Engineering, Partnerships, Finance, Legal, and Customer Success to run tight enterprise account motions\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Surface pipeline and performance insights to senior leadership with clear recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Handle conflict, underperformance, and process friction directly and constructively\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What We\u0026#39;re Looking For\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ul1\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;4+ years managing enterprise or strategic sales teams in SaaS; MarTech, CRM, or e-commerce experience preferred\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;6+ years of enterprise selling experience into Fortune 5000 accounts, with a consistent track record above quota\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Fluency in sales metrics, pipeline management, and Salesforce; you run your business from data\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Experience with MEDDPICC and Command the Message\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Comfortable engaging C-suite stakeholders and navigating complex, multi-threaded deals\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Familiarity with AI tools and a practical interest in using them to work faster and sharper — this matters here\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Working knowledge of e-commerce KPIs, consumer behavior, and the broader CRM/CDP/marketing automation landscape\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Why Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ul1\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Category-defining position: we\u0026#39;re the only purpose-built B2C CRM at scale\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Real enterprise momentum: we\u0026#39;re moving up-market fast, with the product and GTM infrastructure to back it\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Strong financial footing: $1.2B in 2025 revenue, 32% growth, raised 2026 outlook\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;A place that takes execution seriously — and gives you the tools, team, and support to deliver\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;w-fit\u0026quot; data-state=\u0026quot;closed\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;w-fit\u0026quot; data-state=\u0026quot;closed\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;flex items-center\u0026quot;\u0026gt;#LI-Hybrid #LI-CR1\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$168,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$252,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7502768003?gh_jid=7502768003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5634493003,"location":{"name":"Boston, MA"},"metadata":null,"id":7502768003,"updated_at":"2026-07-16T13:52:53-04:00","requisition_id":"R-101601","title":"Senior AI Engineer - Customer Agent","company_name":"Klaviyo","first_published":"2025-10-20T11:50:52-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p data-start=\u0026quot;137\u0026quot; data-end=\u0026quot;834\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;137\u0026quot; data-end=\u0026quot;834\u0026quot;\u0026gt;At Klaviyo, we believe the future of software lies not in productivity tools for human users but in software that can run and optimize itself based on outcome or reward metrics. We’ve built the infrastructure and application that serve as the interface between businesses and consumers. We now have over 167,000 customers, billions of consumer profiles, and hundreds of billions of customer messages and follow-on conversion data. We have a big opportunity to build state-of-the-art AI and machine learning technologies at Klaviyo to power our products and develop AI agents that can automatically create and execute marketing or customer experiences, strategies, and campaigns for any business.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;836\u0026quot; data-end=\u0026quot;1282\u0026quot;\u0026gt;Our team is looking for a Sr. AI Engineer on the Customer Agent team, Klaviyo’s AI-native conversational platform. You’ll play a key role in designing and building scalable backend systems and user experiences that power our AI products and AI agent solutions. You’ll partner closely with product managers, machine learning engineers, and data scientists, to drive real-world impact at scale. This is a backend-heavy role with opportunities to influence architecture, async processing pipelines, distributed systems, and more.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You Will Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-start=\u0026quot;1321\u0026quot; data-end=\u0026quot;1414\u0026quot;\u0026gt;Design and build backend systems that support scaling our AI solutions for 167K+ customers.\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1417\u0026quot; data-end=\u0026quot;1547\u0026quot;\u0026gt;Develop robust, reliable and scalable data collection and processing pipelines for machine learning models to train and consume.\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1550\u0026quot; data-end=\u0026quot;1645\u0026quot;\u0026gt;Develop robust, reliable and scalable services to serve AI models in production environments.\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1648\u0026quot; data-end=\u0026quot;1757\u0026quot;\u0026gt;Contribute to evolving our agentic architecture, making our AI agents more self-sufficient and performant.\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1760\u0026quot; data-end=\u0026quot;1855\u0026quot;\u0026gt;Contribute to a culture of ownership, experimentation, and customer-centric product thinking.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-start=\u0026quot;1875\u0026quot; data-end=\u0026quot;2012\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;1875\u0026quot; data-end=\u0026quot;1915\u0026quot;\u0026gt;5-7 years of professional experience\u0026lt;/strong\u0026gt; in software engineering, with a strong focus on backend systems and distributed architectures.\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2015\u0026quot; data-end=\u0026quot;2208\u0026quot;\u0026gt;Have hands-on experience building and deploying generative AI and agentic AI applications into production, with expertise in prompt engineering, few-shot learning, fine tuning and evaluation.\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2211\u0026quot; data-end=\u0026quot;2363\u0026quot;\u0026gt;Experienced backend engineer with a strong track record of building scalable, distributed systems, especially in the service of AI agent capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2366\u0026quot; data-end=\u0026quot;2447\u0026quot;\u0026gt;Proficient in Python and modern backend frameworks (FastAPI, Django preferred).\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2450\u0026quot; data-end=\u0026quot;2530\u0026quot;\u0026gt;Experience creating human and automated evals to ensure high AI model quality.\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2533\u0026quot; data-end=\u0026quot;2596\u0026quot;\u0026gt;Proficient in big data tools such as Apache Spark and Hadoop.\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2599\u0026quot; data-end=\u0026quot;2712\u0026quot;\u0026gt;Deep experience with asynchronous processing and distributed task queues (Celery, Kafka, SQS, RabbitMQ, Redis).\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2715\u0026quot; data-end=\u0026quot;2794\u0026quot;\u0026gt;Strong understanding of database technologies and ORMs (SQLAlchemy, Alembic).\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2797\u0026quot; data-end=\u0026quot;2937\u0026quot;\u0026gt;Comfortable with cloud-native architectures (AWS) and container orchestration (Kubernetes); can manage infrastructure and CI/CD pipelines.\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2940\u0026quot; data-end=\u0026quot;2988\u0026quot;\u0026gt;Skilled at designing and building robust APIs.\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2991\u0026quot; data-end=\u0026quot;3113\u0026quot;\u0026gt;Able to operate with a high degree of autonomy, handle ambiguity, and thrive in a fast-moving, startup-like environment.\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;3116\u0026quot; data-end=\u0026quot;3219\u0026quot;\u0026gt;Driven by curiosity. You\u0026#39;re someone who learns and stays up to date with this rapidly evolving field.\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;3222\u0026quot; data-end=\u0026quot;3314\u0026quot;\u0026gt;Comfortable collaborating directly with product managers and customers to shape solutions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-start=\u0026quot;3335\u0026quot; data-end=\u0026quot;3440\u0026quot;\u0026gt;Trained ML models in the past and deployed them in production systems to generate impact to businesses.\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;3443\u0026quot; data-end=\u0026quot;3482\u0026quot;\u0026gt;Experience in reinforcement learning.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#indeedRD\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$148,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$222,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7812185003?gh_jid=7812185003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5798944003,"location":{"name":"London, UK"},"metadata":null,"id":7812185003,"updated_at":"2026-07-27T12:04:57-04:00","requisition_id":"R-102853","title":"Senior Brand Designer, EMEA","company_name":"Klaviyo","first_published":"2026-07-23T09:35:16-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;London (Hybrid 3 days p/ week in office)\u0026lt;br\u0026gt;12 month fixed-term contract\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Start date: August/ ASAP\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Now with over 196,000 customers worldwide, Klaviyo is the CRM built for B2C brands. Powered by its built-in data platform and AI insights, Klaviyo combines marketing automation, analytics, and customer service into one unified solution, making it easy for businesses to know their customers and grow faster.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a talented \u0026lt;strong\u0026gt;Senior Brand Designer to join our team on a 12 month fixed-term contract\u0026lt;/strong\u0026gt; basis and play a pivotal role in supporting our EMEA Marketing and Global teams through high-performing creative.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You\u0026#39;ll Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll work closely as an extension of two teams:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The EMEA Marketing team is small but mighty -\u0026lt;/strong\u0026gt;\u0026amp;nbsp;a mix of content marketers, event professionals, partner marketers, and demand generation specialists who move fast and work both collaboratively and independently. You\u0026#39;ll play a key role in bringing Klaviyo\u0026#39;s brand to life across Northern, Southern and Central Europe, balancing local market needs with global priorities to drive real impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Klaviyo Brand \u0026amp;amp; Creative Team (AMER-based)\u0026lt;/strong\u0026gt;, who own and evolve our brand systems and express the Klaviyo brand across digital, events, and beyond. You\u0026#39;ll directly impact strategic goals including brand awareness, conversion, and event NPS.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll be creating compelling visual concepts and designs across a wide range of formats including digital advertising, motion and video, event experiences, and print collateral. The ability to write copy in a pinch is a bonus.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is an AI-first organisation that actively experiments with, integrates, and operationalises AI and automation tools across our work. We expect our contractors and collaborators to do the same.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Areas of Impact\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Brand Design \u0026amp;amp; Documentation:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Contribute to cohesive, high-quality brand design solutions that support Klaviyo\u0026#39;s recognition and growth goals across EMEA\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a brand steward, ensuring all work aligns with our visual identity and elevates the brand\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design thoughtful, compelling assets that guide and enhance the customer journey\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Multi-Channel Campaigns:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design creative assets for campaigns across email, social, web, print, events, video, basic animation, and more\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Produce final assets with accuracy and attention to detail, optimised for each channel and ready for handoff or launch\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain visual consistency across touchpoints while bringing a fresh, engaging perspective\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Design Excellence \u0026amp;amp; Governance:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate strong fundamentals in typography, colour, layout, and composition\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay current on design and B2B marketing trends across key EMEA markets to bring fresh inspiration to the team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Optimise and iterate creative based on performance results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take pride in the details and strive for design excellence in everything you create\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Collaborate \u0026amp;amp; Ideate:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work closely with AMER-based designers, writers, directors, and creators, as well as local agencies and marketers, to bring concepts to life\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support ideation and creative campaign development that connects with our audience and reflects our brand positioning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in cross-functional projects, contributing visual ideas and executing with care\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Celebrate cultural nuances in design and copy as you collaborate across EMEA sub-regions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;re an exceptional Senior Designer with a sharp eye for detail and a genuine passion for problem-solving.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in advertising agencies, design studios, and/or in-house creative teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Online portfolio showcasing strong visual branding and campaign capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in Figma (including Figma Make), Adobe Creative Suite, Google Workspace; experience with lightweight motion tools like Jitter or Canva\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing within a brand system and consistently adhering to guidelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in graphic design or equivalent practical experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Creative Problem-Solver:\u0026lt;/strong\u0026gt; You approach design challenges with curiosity and strategy - finding smart solutions that balance brand, business, and customer needs.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Clear Communicator:\u0026lt;/strong\u0026gt; You can confidently explain your design decisions, and you\u0026#39;re always open to feedback. Comfortable working across time zones with a largely remote, globally distributed team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Customer-Focused:\u0026lt;/strong\u0026gt; You think about how design supports the customer journey and brand experience, with a solid understanding of different channels, audiences, and marketing goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Proactive \u0026amp;amp; Reliable:\u0026lt;/strong\u0026gt; You take ownership of your work from kickoff to delivery - high quality, on time, and aligned to the brief. You look for opportunities to contribute beyond what you\u0026#39;ve been assigned.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Organised \u0026amp;amp; Efficient:\u0026lt;/strong\u0026gt; You manage your time well, juggle multiple projects, and keep things moving in a fast-paced environment. Experience working across multiple European markets or languages is a plus.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Collaborative \u0026amp;amp; Positive:\u0026lt;/strong\u0026gt; You care about the work and the people behind it - bringing a thoughtful, can-do attitude that makes collaboration productive and enjoyable.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;#LI-Hybrid #LI-JW1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;£54,400\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;£81,600 GBP\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005184003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4002750003,"name":"London","location":"London, England, United Kingdom","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7786392003?gh_jid=7786392003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5786813003,"location":{"name":"Singapore"},"metadata":null,"id":7786392003,"updated_at":"2026-06-28T21:52:50-04:00","requisition_id":"R-102757","title":"Senior Customer Success Manager - Commercial","company_name":"Klaviyo","first_published":"2026-06-26T01:46:44-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://careers.klaviyo.com/en/\u0026quot;\u0026gt;\u0026lt;em\u0026gt;careers.klaviyo.com\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is a leading marketing platform that helps eCommerce store owners deliver a more personalized experience for their customers. Klaviyo has helped brands across the world make more than $3.7 billion in revenue in the last year alone. It has never been easier to create deeper, higher-value customer relationships, which is why an average of 67 brands move to Klaviyo every day.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an organization, we approach challenges with humility, radical collaboration, take ownership of our contributions, and embrace a growth mindset that pushes us to be remarkable each day.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Klaviyo’s Commitment to Diversity Equity \u0026amp;amp; Inclusion (DEI): \u0026lt;/strong\u0026gt;Klaviyo believes that diversity enables creation of better products, ability to solve complex problems, and drive more powerful solutions. In order to make diversity possible, we commit to striving to create an environment of inclusion: an environment focused on psychological safety, empathy, and human connection, which will allow employees of all backgrounds to feel the care they need to thrive.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About The Team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a Senior Customer Success Manager to join our Singapore Office who is passionate about providing the best experience and support to APAC customers.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Sydney team began to take shape in early 2022 and has now built our go to market teams in sales, customer success, partnerships, marketing, recruiting and product support. As the team grows we will see a continued expansion of Klaviyo’s customer base and the building of a fantastic working culture in line with what we see elsewhere in Klaviyo but with its own local identity. This is your unique opportunity to join us at a very early stage and help to shape our future in Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Working at Klaviyo means you’ll work on things you never imagined you would; you’ll grow in ways you didn’t consider possible; and you’ll do the best work of your career with people who are just as motivated and talented as you are.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Customer Success Managers (CSMs) at Klaviyo are a critical part of our success and the success of our customers. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations. We are looking for CSMs who are passionate about partnering with SMB brands using Klaviyo to drive revenue and growth. You are passionate about finding creative solutions to unique problems, you thrive in challenging situations and you want to apply these skills to solve problems for customers using our software.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a great opportunity for someone with a passion for customer success, has strong technical skills, and a previous background in ecommerce or general strategic marketing solutions. As we expand our presence across Asia, fluency in an additional Asian language especially Mandarin will be a strong asset.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You\u0026#39;ll Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Passionately establishing yourself as the trusted advisor for 20-45 SMB Klaviyo customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategically consult with these customers to devise strategies to help increase email and SMS revenue for all customers through the Klaviyo platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use creative problem solving to help customers reach their business goals and maximize the value they are getting from Klaviyo\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong relationships with customers to drive executive stakeholder alignment on both the customer and Klaviyo side\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate thoughtfully to provide answers to questions for both technical and non-technical end users while also supporting a wide range of technologies to reach their goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensuring customer sentiment is strong, serving as an internal advocate for your customers and leading cross-functional efforts to solve for the customer\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to a positive team environment of collaboration, customer empathy, equality and inclusion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of account management experience with a track record for building and nurturing relationships with multiple stakeholders on an account at a time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent program management skills, you are able to own customer projects from scoping \u0026amp;amp; planning through to implementation and measuring success\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a trusted advisor to your customers, able to assist in prioritizing initiatives based on competing priorities and resources. You can effectively push back and challenge customers, and leverage data to reinforce your recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills via phone, video conference and email\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curious and eager to learn\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are adaptable to change and thrive working in a fast paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing customer relationships through Salesforce, Gainsight or similar CRMs and experience using email / SMS marketing platforms and E-Commerce platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Professional Mandarin speaking\u0026lt;/strong\u0026gt; is needed to support our Asia expansion ambitions and our clients\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Klaviyo; completing the \u0026lt;a href=\u0026quot;https://academy.klaviyo.com/en-us/collections/product-certification?utm_source=onboarding_job_listing\u0026amp;amp;utm_medium=cross_promo\u0026amp;amp;utm_campaign=klaviyo_product_certificate\u0026quot;\u0026gt;Product Certificate\u0026lt;/a\u0026gt; is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div class=\u0026quot;section page-centered\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Klaviyo in APAC:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are rapidly expanding our footprint in Asia-Pacific with our new Singapore Hub. Since launching here just six months ago we are already scaling fast, aggressively building out our core GTM functions, including Sales, Pre-sales, Business Development, Customer Success, Partnerships, Marketing, and People.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a true \u0026lt;strong\u0026gt;“1% done”\u0026lt;/strong\u0026gt; moment. While we build on the strong foundation of our Sydney presence, our Singapore Hub offers the unique energy of a startup within a global company. We are looking for \u0026lt;strong\u0026gt;“Drivers”\u0026lt;/strong\u0026gt;—builders who want to shape our local culture and define the future of Klaviyo in Asia-Pacific and Japan.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Aligned with our value of \u0026lt;strong\u0026gt;Always Learning\u0026lt;/strong\u0026gt;, we are looking for the leaders of the future. The headroom for growth here is massive. If you are insatiably curious and eager to accelerate your career, Klaviyo provides the platform. Join us, and help build something exceptional from the ground up.\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;#LI- Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005180003,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":4063612003,"name":"Singapore","location":"Singapore","child_ids":[],"parent_id":4123826003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7802701003?gh_jid=7802701003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5794269003,"location":{"name":"Boston, MA"},"metadata":null,"id":7802701003,"updated_at":"2026-07-17T17:05:58-04:00","requisition_id":"R-102823","title":"Senior Engineering Manager - Customer Agent","company_name":"Klaviyo","first_published":"2026-07-17T17:05:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Senior Engineering Manager, Customer Agent\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Are you looking for one of the most impactful AI-native leadership roles in Boston? Join us at Klaviyo and lead the team building Customer Agent, a conversational AI system that enables brands to interact with their customers at a scale they have never achieved before.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Customer Agent is central to Klaviyo’s vision for AI-powered customer engagement. It delivers real-time, contextually aware conversations that help brands support, convert, and retain millions of consumers. We are just beginning to unlock what is possible, and we are looking for an engineering leader who is eager to define that future.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We are seeking someone with deep experience building and scaling agentic systems and AI-enabled products. You will shape how Customer Agent evolves into a highly extensible and reliable platform. This includes setting technical direction in partnership with your team, developing and growing the team, driving foundational architectural decisions through the team, and keeping pace with rapid advances in the AI ecosystem. Although this is a leadership role, we value candidates with strong hands-on engineering experience who can engage deeply with complex technical problems.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In this role, you will own the team’s mission, strategy, and roadmap. You will work closely with leaders across engineering, product, data science, and go-to-market functions to define requirements, set priorities, and measure success. You will guide system design, ensure platform reliability, and deliver features that significantly improve customer conversations and outcomes. You will also lead teams that apply machine learning models and LLM-based APIs to create adaptive and personalized conversational agents.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;This position is ideal for a leader who wants to shape the next generation of conversational AI and redefine how brands and customers interact at global scale.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;How You Will Make a Difference:\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead and manage a team of managers, leads, plus full-stack and AI engineers and directly manage some workstreams yourself.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate on project planning, define achievements, identify dependencies, and ensure business goals are met.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Actively participate in interviewing, hiring, and team leveling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop SMART goals and career development plans for direct reports.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute technical strategies aligned with Klaviyo\u0026#39;s business goals, ensuring exceptional products and a reliable, user-friendly AI systems roadmap.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engage with internal and external stakeholders to understand needs, resolve blockers, manage expectations, and translate customer needs into valuable AI-driven roadmaps and solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advise the team on modeling, system design, experimental design, and implementation decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve engineering-wide processes such as recruiting, performance development, communication, and agile development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay current with emerging AI trends and technologies, identifying and leveraging opportunities within Klaviyo’s ecosystem.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of experience in software engineering, with extensive work building AI-driven product features in a full-stack capacity and leading teams who have built scaled systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of engineering management experience, including managing managers or multiple teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional communication skills, capable of collaborating with diverse stakeholders to translate business/product roadmaps into AI-driven technical roadmaps and solutions that add significant customer and business value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Motivated to grow the team through developing current members and attracting new talent to expand capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eager to engage with code, understand the product area, and provide applicable technical mentorship.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In-depth understanding of common engineering architectures for highly scalable systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to lead and deliver complex, multi-quarter projects involving at least two teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable conducting performance reviews and mentoring team members at all levels.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Bonus Points:\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We love recovering entrepreneurs. If you’ve ever run your own thing, you’ll have company on our team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Boston, MA - In-Office Role\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;-\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$216,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$324,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7748320003?gh_jid=7748320003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5770554003,"location":{"name":"Boston, MA"},"metadata":null,"id":7748320003,"updated_at":"2026-06-23T16:43:49-04:00","requisition_id":"R-102705","title":"Senior Financial Analyst – R\u0026D","company_name":"Klaviyo","first_published":"2026-05-26T10:49:13-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;About The Position\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is seeking an experienced Senior Financial Analyst of R\u0026amp;amp;D who will be a critical resource in driving and efficiently scaling Klaviyo’s innovation engine. This position will be part of a Finance team that supports all functions across Engineering, Product, Design, and GTS. This role will work closely with cross-functional teams to provide financial analysis, reporting, and recommendations that contribute to the overall success of Klaviyo’s R\u0026amp;amp;D organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a fantastic opportunity for a candidate that wants to be part of a dynamic FP\u0026amp;amp;A organization that is scaling for the future. The ideal candidate is highly motivated, a problem-solver, a team player, detail-oriented, analytical, and outstanding at foundational FP\u0026amp;amp;A. This candidate is able to effectively translate financial guardrails and insights into actionable decisions for stakeholders. This candidate will be responsible for both owning core FP\u0026amp;amp;A work streams as well as supporting ad-hoc strategic projects.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;How You Will Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;In partnership with the FP\u0026amp;amp;A Manager and broader FP\u0026amp;amp;A team, manage annual and quarterly R\u0026amp;amp;D OpEx forecasting, reporting, analytics, and the monthly close and forecasting process.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advise Engineering, Product, and GTS leaders on financial implications of strategic decisions, including long-term planning, investment tradeoffs, and resource allocation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain flexible financial models for R\u0026amp;amp;D headcount planning, capitalized software tracking, scenario planning, and ad-hoc analyses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate product strategy and roadmap decisions into clear financial implications and actionable insights for business partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively identify risks, opportunities, and cost drivers through data-driven insights across R\u0026amp;amp;D investments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build financial models and business cases for major product initiatives, platform investments, and build vs. buy decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze cloud spend efficiency and identify infrastructure cost optimization opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally with Operations, Accounting, People Ops, Talent Acquisition, and Finance stakeholders to support planning, forecasting, and business efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the implementation and transition of forecasting tools and processes in partnership with Finance stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Finance, Accounting, or Economics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in FP\u0026amp;amp;A or Finance at software companies with a subscription or SaaS business model.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working in a fast-paced, high-growth environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent storyteller with deep strategic thinking, analytical, and financial modeling skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Attention to detail with passion for achieving a high degree of accuracy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills, both written and verbal, with the ability to translate financial concepts for non-financial audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working with ambiguity and influencing cross-functional stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about innovation and scaling technology organizations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly proficient in Excel and PowerPoint, and/or Google Suite.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with financial tools (e.g., Pigment, Adaptive, Planful, NetSuite, ERP/BI integrations).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-ABBEY\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-HYBRID\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$96,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$144,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005182003,"name":"Finance \u0026 Accounting","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7548896003?gh_jid=7548896003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":5686658003,"location":{"name":"Boston, MA"},"metadata":null,"id":7548896003,"updated_at":"2026-07-21T14:17:18-04:00","requisition_id":"R-101783","title":"Senior Full Stack Engineer - Customer Agent","company_name":"Klaviyo","first_published":"2025-12-09T14:02:36-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our team is looking for a Senior Full Stack Engineer to lead key initiatives that will enhance our product offerings and support our company’s growth. In this role, you\u0026#39;ll play a crucial part in shaping outcomes by developing innovative end-to-end solutions using both front-end and back-end technologies. You’ll optimize existing products and create new solutions that redefine what’s possible for our customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Engineer, you’ll tackle complex challenges, develop multiple solutions, and evaluate business and technical trade-offs to determine the best path forward. You’ll also act as a leader and mentor, and drive key technology decisions. Additionally, you’ll be responsible for deploying well-designed, thoroughly tested solutions that ensure reliability and performance.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Customer Agent team drives Klaviyo’s most ambitious innovations—creating and scaling the company’s boldest new bets. As a nimble group with a flat structure and fast-moving culture, we prioritize simplicity, speed, and impact. Every team member is expected to take radical ownership—rolling up their sleeves, collaborating across disciplines, and pushing beyond traditional role boundaries to make things happen. Success in this role means delivering exceptional work that sets the standard for velocity and results company-wide, while helping shape Klaviyo’s future through experimentation, creativity, and executional excellence.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We’re Looking For\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A proven track record of building high-quality products and systems, with pride in writing clean, high-quality code.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;7+ years of experience in a software engineering role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience developing end-to-end software solutions or extensive experience with both front-end and back-end technologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading projects and being accountable for their outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience mentoring team members or driving initiatives that help the team learn new skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience conducting code reviews and running a robust testing cycle.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in agile, fast-paced environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Skills with Python and related technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skills with React and related technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience developing digital marketing or customer data software solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with machine learning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building cloud-native solutions, ideally with AWS.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using\u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt; Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey\u0026lt;a href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt; here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#indeedRD\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$116,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$174,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7817147003?gh_jid=7817147003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5800891003,"location":{"name":"London, UK"},"metadata":null,"id":7817147003,"updated_at":"2026-07-27T12:04:57-04:00","requisition_id":"R-102873","title":"Senior Human Resources Business Partner, EMEA","company_name":"Klaviyo","first_published":"2026-07-27T11:43:13-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;London, UK (Hybrid: 3 days p/ week in office)\u0026lt;br\u0026gt;Full-time permanent contract\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;The Role:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Joining as our Sr HR Business Partner - EMEA, you’ll\u0026amp;nbsp; own and execute Klaviyo’s HRBP Playbook, partnering with leaders across the UK, Ireland, France, Germany, and the broader EMEA region, often supporting them from a different location to your own. You’ll act as a thought partner for leaders and a trusted confidant to employees, coaching them on aligning teams to business objectives and enhancing team culture through learning and development, talent management, and performance management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A key focus of this role is supporting Go-To-Market (GTM) teams across EMEA Sales, Customer Success, Marketing, and Partnerships. You’ll bring strong employment law expertise across multiple EMEA jurisdictions and navigate complex employee relations situations with confidence. Experience working with works councils is advantageous and welcomed.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Your Impact:\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Strategic HR Business Partnership\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide strategic HR partnership and executive coaching to EMEA leaders and people managers across Sales, Customer Success, Marketing, and Partnerships (GTM functions), driving engagement, development, and retention.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Director of HR International to ensure full leadership coverage across EMEA, managing a broad and diverse client group.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong relationships with leaders across the UK, Ireland, France, Germany, and the wider EMEA region, adapting your approach to local context.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Employment Law \u0026amp;amp; Employee Relations\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Apply deep knowledge of employment law across multiple EMEA jurisdictions to give compliant, pragmatic guidance on complex employee relations issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engage and collaborate with works councils and employee representative bodies where applicable (preferred, not required).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Diversity, Equity \u0026amp;amp; Inclusion\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with the DEI team as an advocate, coach, and facilitator, helping leaders build diverse and inclusive teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;People Analytics \u0026amp;amp; Organisational Strategy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Use data to identify people trends and translate them into recommendations, programs, and projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify organisational gaps and deploy people strategies that help GTM and other teams scale effectively.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Talent Management \u0026amp;amp; Programme Delivery\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Talent Management COE to launch and run initiatives including performance reviews, succession planning, and org design.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with the wider HRBP team and People Ops functions (Talent Acquisition, Learning \u0026amp;amp; Enablement, Compensation, DEI) to build and deploy programs across client groups.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What Success Looks Like:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;EMEA leaders treat you as a trusted advisor, you’re sought out for your expertise and perspective.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve built a strong, trusted presence across the UK, Ireland, France, Germany, and the wider EMEA region, despite operating across geographies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employment law situations are handled with confidence, pragmatism, and without surprises.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your GTM clients report a measurably better partnership experience as Klaviyo scales across EMEA.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;People and org decisions are grounded in data and reflect a clear point of view, not just process.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note that job responsibilities may change from time to time. Your team lead will be the most up-to-date source for job expectations.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Who You Are:\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Education and Experience\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;BA/ BSc degree in Human Resources or related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;7+ years of experience as an HRBP, with a significant proportion of that time supporting EMEA-based organisations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;EMEA Expertise \u0026amp;amp; Employment Law\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deep pan-EMEA HR experience, with strong understanding of the cultural, legal, and organisational landscape across the region.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong, demonstrable employment law knowledge across multiple EMEA jurisdictions (UK, Ireland, France, and Germany required; additional markets a plus), with the ability to provide pragmatic, commercially sound guidance on complex employee relations matters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with works councils or other employee representative bodies across EMEA markets.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Business Partnering Across Distance\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to build trust and deliver impact with leaders based outside your own location, managing relationships primarily through remote and cross-border ways of working.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting GTM teams, including Sales, Customer Success, Marketing, and/or Partnerships, ideally in a fast-paced, high-growth environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to coach leaders and managers at all levels on personal and team development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience influencing and advising executives on talent and employment matters across multiple geographies.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Analytical \u0026amp;amp; Change Capability\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ability to use people analytics to spot trends, build a case for investment, and measure whether people strategies are delivering results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong ability to drive change management in a rapidly scaling environment, with high levels of autonomy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to manage multiple, complex, competing priorities across a broad EMEA remit, with strong business acumen.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Systems \u0026amp;amp; Travel:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;HRIS experience, such as Workday, as well as proficiency Google Suite/ Microsoft.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working in an environment where AI is changing how teams operate and how work gets done\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willing and able to travel depending on business needs (e.g. HQ Boston for Summits, EMEA office hubs).\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid #LI-JW1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;£72,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;£108,000 GBP\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4004595003,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":4002750003,"name":"London","location":"London, England, United Kingdom","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7688488003?gh_jid=7688488003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5744505003,"location":{"name":"Boston, MA"},"metadata":null,"id":7688488003,"updated_at":"2026-07-14T10:01:08-04:00","requisition_id":"R-102434","title":"Senior Integrations Engineer","company_name":"Klaviyo","first_published":"2026-04-03T11:37:56-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, our mission is to help businesses grow by delivering personalized experiences powered by unique data insights. The ARIA team plays a crucial role in facilitating this mission by ensuring seamless integration of various SaaS systems, databases, and cloud infrastructures, enabling our clients to derive actionable insights and drive their business objectives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Senior Integrations Engineer will be at the forefront of this mission, tasked with developing and maintaining complex integrations that support the scalability and efficiency of our platforms. The role involves architecting robust solutions that integrate cloud services, databases, and third-party applications using tools like AWS, GitHub, and Python. You will be pivotal in implementing and optimizing automation tools such as Workato or Mulesoft, ensuring our systems operate with high reliability and minimal manual intervention.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Integrations Engineer, you will own the end-to-end integration processes and partner cross-functionally with Product, Engineering, and Customer Success teams. Your collaboration with stakeholders will ensure the delivery of high-quality solutions that enhance customer satisfaction and operational efficiency.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a rare and exciting opportunity to shape the technology landscape at Klaviyo. You will work on cutting-edge integrations that have a direct impact on business growth and customer engagement. Join us to be part of a dynamic team that values innovation, collaboration, and technical excellence.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the design and implementation of integrations across various SaaS platforms, ensuring they are robust, scalable, and well-documented, in alignment with Klaviyo’s growth strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain cloud infrastructure integrations using AWS to ensure seamless data flow and process automation between Klaviyo and external SaaS systems, enhancing operational efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize advanced features of integration tools such as Workato or Mulesoft to automate repetitive tasks, increasing productivity and allowing our teams to focus on strategic initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Product and Engineering teams to identify integration needs and develop tailored solutions that enhance our product capabilities and customer experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure all integrations are secure and compliant with industry standards, protecting customer data and maintaining trust in Klaviyo\u0026#39;s platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor and troubleshoot integration processes to quickly resolve issues, ensuring high system uptime and reliability, which is critical to customer satisfaction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain technical documentation for integrations, providing clear guidelines and insights to internal stakeholders and customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive continuous improvement in integration processes by staying updated on industry trends and refining our approaches to meet evolving business needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Customer Success teams to gather feedback on integration performance and incorporate enhancements that align with customer requirements and perceptions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor junior engineers and share expertise on integration best practices, fostering a culture of learning and development within the team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You possess at least 5 years of experience in designing and implementing complex integrations using AWS, GitHub, and Python, demonstrating strong technical proficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a deep understanding of automation tools such as Workato or Mulesoft, with experience in creating efficient workflows that improve system operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are an excellent problem solver with a keen attention to detail, able to troubleshoot integration issues quickly and effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a collaborative mindset, with proven experience working cross-functionally with diverse teams to achieve shared goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are customer-focused and committed to delivering high-quality solutions that exceed expectations and drive business success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong communication skills, able to convey complex technical concepts to non-technical stakeholders in an understandable manner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are proactive and take ownership of your work, always seeking ways to improve processes and products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are adaptable and open to learning, eager to stay ahead of industry trends and continuously enhance your skills.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Haves\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with automating solutions in tools like Salesforce, bolstering CRM capabilities and integrations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with event-driven architectures and experience with event streams, optimizing real-time data processing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous experience in a SaaS environment, gaining insights into the unique challenges and opportunities within the industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of RESTful APIs and experience in creating and consuming them for seamless application connectivity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of database management and data warehousing, enhancing your ability to design comprehensive integration solutions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why This Role Matters\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Senior Integrations Engineer role is pivotal to Klaviyo\u0026#39;s strategic growth as it addresses the increasing demand for seamless integration of diverse technology platforms. Successfully integrating various SaaS applications and automating key processes will enable Klaviyo to offer unparalleled data-driven insights and efficiencies to our clients, fostering greater customer loyalty and engagement.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;By driving innovation in integrations and automation, this role directly impacts our ability to scale and adapt to the fast-evolving market needs. It empowers us to offer robust, agile, and secure solutions that our customers can trust, ultimately contributing to Klaviyo’s reputation as a leader in personalized marketing solutions. The right candidate will have the opportunity to be at the forefront of transformative technology initiatives, shaping the future direction of our platform, and adding significant value to both the company and our clientele.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;***This role is\u0026amp;nbsp;\u0026lt;em\u0026gt;hybrid\u0026lt;/em\u0026gt; in our Boston, MA office. The in-office expectation is three (3) times per week***\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$132,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$198,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7766993003?gh_jid=7766993003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5766199003,"location":{"name":"Boston, MA"},"metadata":null,"id":7766993003,"updated_at":"2026-06-23T16:43:49-04:00","requisition_id":"R-102642","title":"Senior Lead AI Software Engineer","company_name":"Klaviyo","first_published":"2026-06-09T10:11:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Team Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Amplify Engineering team builds the internal tools, platforms, and AI-powered automation that help Klaviyos work more efficiently and at scale as the company grows. We partner across the organization, including Sales, Marketing, Engineering \u0026amp;amp; Product, and Customer Service \u0026amp;amp; Success, to solve real operational problems with practical, well-designed software.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work spans internal applications, 3rd-party integrations, interactive dashboards, CMS integrations, and robust AI systems and agents that automate repetitive tasks, surface the right information at the right time, and help teams make better decisions. We operate in tight feedback loops with our internal customers, shipping quickly, learning fast, and seeing the impact of our work immediately in how deals move faster, tickets resolve sooner, and launches go more smoothly.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is for senior technical leaders who own hard problems end-to-end across multiple domains, set the technical bar for how Amplify builds, and drive engineering excellence across the broader organization. The work is highly visible and has a direct impact on how thousands of Klaviyos get their work done every day.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make an Impact\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Amplify team builds the internal platforms, automation, and AI-driven systems that power how Klaviyos work every day. As a Senior Lead Software Engineer on Amplify, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Independently own and drive high-impact objectives that span multiple Amplify teams and align with company priorities, defining the technical roadmap that ensures our internal applications, APIs, data and event pipelines, and AI-powered workflows can scale with Klaviyo and continue delivering measurable business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be accountable, in partnership with Engineering Managers, for the long-term technical health of Amplify’s systems — quality, reliability, scalability, cost, and security — across a significant slice of Klaviyo engineering, maintaining strong system-level thinking across interconnected internal platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Independently lead the end-to-end lifecycle of large, multi-team initiatives with clear technical direction, architectural leadership, and active workstream curation, from discovery and design through implementation, rollout, and long-term ownership of complex programs that span internal customers across the company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make high-judgment architectural calls in ambiguous situations, committing decisively even when facing disagreement, and use prototypes and reference implementations to de-risk decisions before broader investment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish shared standards, patterns, and reference implementations that multiply team effectiveness across Amplify and adjacent engineering teams, and proactively redirect efforts away from low-leverage approaches and toward higher-impact solutions when projects are off-course.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and communicate forward-looking technical strategy that integrates input from Product, Design, Data, and operational partners, and use that strategy to lead technical discussions and influence the roadmaps of adjacent teams whose work intersects with Amplify.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set the standard for AI-native engineering at Amplify. Use modern AI tools — coding assistants, agentic workflows, RAG pipelines, and evaluation harnesses — as a core part of your day-to-day workflow, define guardrails for building AI-powered systems responsibly, and help the broader engineering organization adopt AI effectively in design, coding, testing, and operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the response to complex performance, scalability, and reliability issues across Amplify systems, working side by side with teams in the trenches during incidents, owning mistakes, and turning post-incident learnings into changes that prevent recurrence and raise the bar across the organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and own the operational standards Amplify holds itself to, including SLOs, monitoring and alerting, incident response, security, observability, and cost, and continuously evolve them as usage and complexity grow.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Get work done primarily through influence, delegation, and clarity, providing clear technical direction and creating the patterns, platforms, and de-risked references that let dozens of engineers across Amplify move quickly and safely.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Invest in the growth of engineers across levels at Amplify, with a particular focus on developing emerging Senior and Lead engineers through design reviews, pairing, RFC feedback, and intentional one-on-one coaching, and participate actively in senior engineering hiring to represent Klaviyo’s technical challenges and culture.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Connect technical work to customer outcomes and business objectives, ensuring Amplify is investing in the highest-leverage opportunities and that engineering practices advance with measurable, multiplicative impact across the organization.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are passionate about building software effectively and for the long term, balancing technical quality, velocity, and business impact, and you are comfortable making and explaining trade-offs at that intersection across multiple teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;BA or BS Degree in Computer Science, related field, or equivalent experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;12+ years of experience in software development with deep knowledge of computer science fundamentals, domain-driven design, and architectural patterns for distributed, multi-tenant systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You bring deep expertise in a core problem space — internal platforms, full-stack or backend SaaS systems, data and event pipelines, web applications, or AI-enabled systems — and you maintain strong system-level thinking across interconnected areas.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have independently led delivery of large, multi-team programs spanning multiple quarters, including discovery, design, implementation, rollout, and ongoing ownership, and have a track record of breaking through technical obstacles and leading teams through crises by working alongside them in the trenches.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable making high-judgment architectural calls in ambiguous situations and committing decisively even when facing disagreement, and you use prototypes and reference implementations to de-risk decisions before broader investment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have demonstrated experience defining technical strategy and roadmaps that align with company priorities, integrating input from cross-functional partners, and influencing the roadmaps of adjacent teams whose work intersects with yours.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a track record of redirecting teams from low-value approaches toward higher-leverage solutions, and of building patterns, processes, and reference implementations that multiply team effectiveness with measurable, multiplicative impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are an AI-native engineer and leader. You regularly use modern AI tools — coding assistants, LLM APIs and SDKs, agentic workflows, RAG pipelines, and evaluation harnesses — to accelerate your engineering workflow, you have practical experience building or integrating AI-powered systems, and you are excited to set the standard for how an organization adopts AI thoughtfully and responsibly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You take direct ownership of operational excellence for the systems your teams build, including performance, reliability, observability, security, cost, and on-call, and you are comfortable defining SLOs, leading incident response, and owning RCAs end-to-end.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are highly effective at working through influence and delegation. You provide clear technical direction, create the clarity, patterns, and guardrails that let a large group of engineers move quickly and safely, and you are an exceptional communicator across technical and non-technical audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You own mistakes openly, take action to prevent recurrence, and share learnings broadly so the wider organization benefits from what your team has learned.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are passionate about mentorship and have direct experience growing senior engineers and leads, including emerging Seniors and Leads, through design reviews, technical coaching, and creating opportunities for others to step up. You participate actively in senior engineering hiring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You enjoy questioning convention and continuously improving how things work — architecture, tooling, workflows, or processes — and you know how to introduce change while bringing people along with you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You enjoy working in small, autonomous, agile teams, shipping incrementally, and partnering closely with product, data, and design partners to deliver better outcomes for internal customers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deep experience building internal tools, developer platforms, or operations automation, with measurable impact on reliability, productivity, or operational efficiency across multiple teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practical experience building or integrating production AI systems and agents, including workflows using LLM APIs and SDKs, agentic or automated workflows, RAG pipelines, evaluation harnesses, and monitoring frameworks for AI systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing and operating large-scale services on AWS with infrastructure as code (Terraform) and containerized environments (Kubernetes), including capacity planning, cost optimization, and disaster recovery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience partnering closely with go-to-market, customer service \u0026amp;amp; support, finance, or operations leaders to translate complex workflows into internal tools that drive measurable efficiency and business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Technologies We Use\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo’s platform is primarily built with Python and React and runs on AWS. Engineers join us from a wide range of technical backgrounds and are supported in learning our stack. Core technologies include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Python / Django / FastAPI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;TypeScript / React\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MySQL / Redis / Memcached\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;RabbitMQ / Celery / Apache Kafka / Apache Pulsar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS / Terraform / Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI: Anthropic, OpenAI, and Google Models. Claude Code \u0026amp;amp; Cursor\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Location \u0026amp;amp; Work Model\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;This role is based in Boston, Massachusetts and follows a hybrid working model. Klaviyo supports work authorization and relocation for this position.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, we enjoy tackling meaningful engineering challenges and value people who take ownership, learn continuously, and collaborate openly. We are committed to building inclusive teams and encourage applications from candidates of all backgrounds.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is growing fast and we have openings for all skill levels across all of our teams. Learn more about our engineering culture at \u0026lt;a href=\u0026quot;https://klaviyo.tech\u0026quot;\u0026gt;https://klaviyo.tech\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$216,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$324,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7517734003?gh_jid=7517734003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5674259003,"location":{"name":"Boston, MA"},"metadata":null,"id":7517734003,"updated_at":"2026-07-27T17:01:24-04:00","requisition_id":"R-101696","title":"Senior Lead Product Manager, Enterprise","company_name":"Klaviyo","first_published":"2026-01-26T13:53:57-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo helps businesses own their growth by making it easy to turn customer data into powerful personalized experiences. More than 183,000 brands worldwide use Klaviyo to deliver smarter marketing, build stronger relationships, and accelerate revenue all powered by data, automation, and intelligence. As we expand further into the enterprise market, we’re scaling our platform to meet the needs of the world’s largest and fastest-growing consumer brands by building for performance, security, extensibility, and trust without sacrificing the usability and speed that make Klaviyo special.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is seeking a Senior Lead Product Manager to drive our Enterprise product strategy and lead the evolution of our platform for the world’s most sophisticated, data-driven brands. This role sits at the center of one of Klaviyo’s most important growth opportunities: becoming the trusted B2C CRM for Enterprise customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will own multiple product areas critical to our Enterprise initiatives—including unifying customer data, powering AI-driven automation, and expanding our ecosystem integrations—while partnering closely with Product, Engineering, Design, Go-to-Market and Partner teams. This is a highly visible role that balances long-term platform strategy with near-term delivery, ensuring we meet enterprise customer expectations without compromising scalability or reliability.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Set and evangelize a 2–3 year vision for Klaviyo’s Enterprise platform that delivers scalability, flexibility, and enterprise-grade governance while preserving ease of use.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate company goals into clear OKRs and roadmaps that accelerate Enterprise adoption, retention, and ARR growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent the voice of large, global customers in strategic product discussions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;B2C CRM for Enterprise: Deliver capabilities that unify customer data across channels, enable real-time personalization, and support global data governance and compliance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate deeply with Engineering, Design, Sales, Solutions, Customer Success, Security, and Legal to deliver cohesive enterprise experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead roadmap reviews, facilitate strategic tradeoffs, and ensure alignment across teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a central point of coordination for enterprise commitments from RFP support and security reviews through onboarding and long-term success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Bring:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;12+ years of experience in Product Management with significant exposure to Enterprise SaaS products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success leading enterprise-grade or platform products such as CRM, marketing automation, customer data platforms, analytics, data infrastructure, or AI-driven systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct experience supporting large enterprise customers (e.g., Fortune 1000), not just SMB or self-serve products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong intuition for what drives enterprise purchasing decisions: trust, compliance, scalability, configurability, integrations, and roadmap credibility.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience partnering with Sales, Solutions Engineering, and Customer Success on enterprise deals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable discussing system architecture, data models, APIs, integrations, data flows, and security standards with engineering teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working on products with complex data infrastructure, distributed systems, or significant integration dependencies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to influence and lead across Product, Engineering, GTM, Security, and Legal without direct authority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of translating enterprise customer needs into clear product requirements, thoughtful tradeoffs, and scalable platform solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication and storytelling skills, with the ability to align diverse teams around shared priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$196,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$294,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4007869003,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7453469003?gh_jid=7453469003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5634516003,"location":{"name":"Boston, MA"},"metadata":null,"id":7453469003,"updated_at":"2026-06-23T16:43:49-04:00","requisition_id":"R-101624","title":"Senior Lead Program Manager, Technical Programs","company_name":"Klaviyo","first_published":"2025-10-16T10:04:39-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo started with the simple idea that businesses should own their own data and use it to create better, more personalized experiences for their customers. In this role you will be a dedicated leader for the long-term health, strategy, and continuous evolution of a critical, core technology platform supporting a key customer vertical.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Engineering and Product to define the multi-year technical strategy and roadmap, ensuring platform evolution aligns with long-term business goals and providing technical oversight for foundational work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prioritize and program manage strategic, non-functional programs (e.g., technical debt, capacity planning, architecture scaling) and specific enterprise initiatives, ensuring system stability and future readiness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee the full lifecycle of platform features, from technical design to implementation, establishing predictable development and release processes, and ensuring high standards for quality and scalability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define clear ways of working, create frameworks for cross-team collaboration, establish content repositories, and articulate the platform\u0026#39;s enterprise narrative and boundaries.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary communication leader, tailoring information to secure buy-in and consensus across engineering and business leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive a mindset of operational excellence, challenging existing processes and implementing solutions that prioritize automation over manual efforts, while working comfortably with ambiguity during capability building.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of experience in technical program management within a fast-paced engineering environment (ideally SaaS or high-growth tech).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to successfully manage a perpetual program with a rolling roadmap\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to manage multiple priorities and deliver results across complex, cross-functional programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong project management skills with fluency in tools such as Asana, Jira, Linear or Smartsheet.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;br\u0026gt;\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot; style=\u0026quot;text-decoration:underline\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$192,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$288,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7809608003?gh_jid=7809608003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5797613003,"location":{"name":"Boston, MA"},"metadata":null,"id":7809608003,"updated_at":"2026-07-22T09:23:52-04:00","requisition_id":"R-102857","title":"Senior Lead Software Engineer - Data Platform","company_name":"Klaviyo","first_published":"2026-07-22T09:23:52-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;Senior Lead Software Engineer - Data Platform\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;Team Overview\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Data Platform organization owns the foundational data systems that power analytics, AI/ML, and product use cases across Klaviyo. This Senior Lead role is anchored in the Data Lake domain, while working broadly across Data Platform to support and align with adjacent teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In practice, this role helps shape and connect the technical direction across lakehouse storage and compute, data onboarding and orchestration, modeled data layers, and the operational automation that keeps the platform reliable, observable, and usable at scale. The role requires strong judgment in connecting work across teams rather than optimizing only within a single technical boundary.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The scope is not just to improve one system in isolation, but to make the broader data platform more trustworthy, scalable, and easier to operate. That includes aligning roadmaps across teams, supporting high-impact and complex cross-team projects, and helping represent Data Platform clearly to partner teams and stakeholders.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;How You’ll Make an Impact\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Lead Software Engineer in Data Platform, with primary focus on Data Lake, you will:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Independently own and drive high-impact technical objectives that span multiple Data Platform teams, especially Data Lake while supporting work that intersects with Data Automation and Data Warehouse.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help align technical roadmaps across Data Platform so teams are making coherent investments against shared priorities, dependencies, and long-term platform direction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead large, complex, cross-team initiatives from discovery through rollout and long-term ownership, especially where success depends on coordination across organizational and technical boundaries.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make high-judgment architectural decisions across core platform systems including lakehouse storage and compute, orchestration, modeled data layers, and operational automation, and create reference patterns that other teams can reuse.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish paved paths, standards, and shared abstractions that reduce repetitive manual work and make onboarding, operating, and evolving data systems dramatically faster and more reliable across the platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with engineering, product, analytics, AI/ML, and governance stakeholders, and represent Data Platform clearly in cross-functional discussions that require both technical depth and strong external communication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help drive alignment on complex projects by clarifying trade-offs, surfacing dependencies early, and ensuring teams stay coordinated as priorities or execution details shift.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be accountable, with team and engineering leaders, for the long-term technical health of the systems in your scope across reliability, scalability, performance, cost, security, and operational excellence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the response to complex platform issues when needed, working directly with engineers across teams during high-severity situations and turning lessons learned into lasting improvements in architecture, operations, and communication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Invest in the growth of senior and lead engineers through design reviews, RFC feedback, architectural coaching, and active participation in senior engineering hiring.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Who You Are\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are passionate about building platforms for the long term and can balance technical quality, engineering velocity, and business impact across multiple teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have 12+ years of software engineering experience and deep knowledge of distributed systems, data platform architecture, and large-scale analytical processing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You bring deep expertise in one or more core Data Platform problem spaces such as lakehouse architecture, data ingestion and transformation, distributed compute, data warehousing, platform reliability, or developer-facing data infrastructure, while maintaining strong system-level thinking across interconnected areas.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have independently led large, ambiguous, multi-quarter programs and have a track record of making clear architectural calls, breaking through technical obstacles, and leading teams through critical operational moments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong hands-on experience with the kinds of systems this role touches, including Iceberg-based storage, Spark or EMR-based compute, Airflow-based orchestration, Python-based data platform tooling, modeled data systems, and AWS-hosted infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You understand how to build and operate trustworthy data platforms, including schema evolution, materialization patterns, observability, backfills, repairs, audits, access controls, and cost-aware platform operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are highly effective at driving outcomes through influence and technical leadership rather than direct authority, and you communicate clearly with both technical and non-technical partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are passionate about mentoring other engineers and creating the patterns, guidance, and opportunities that help senior engineers and leads grow.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You enjoy improving how systems and teams work, whether through better architecture, tooling, workflows, or operating practices.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Nice to Have\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with custom built databases and CDM-style modeled data layers, especially transforming landing data into durable, queryable business entities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building or extending managed table frameworks such as Materialized Views and related operational tooling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with data governance, ownership, discoverability, residency, or regulated-data programs such as GDPR or HIPAA.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building platform automation for backfills, repairs, optimization, autoscaling, and agentic support for engineers operating complex data systems.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Technologies We Use\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Core technologies and platform components used by the Data Lake team include:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Iceberg S3 tables for the foundational storage layer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Spark / EMR for large-scale analytical compute.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airflow for orchestration, scheduling, and workflow tracking.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Materialized Views and Python-based platform frameworks for managed Iceberg tables and related data tooling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Landing-table loaders and CDM tables for ingestion and modeled data transformations that support KDB.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Audit and operational automation for maintenance, observability, backfills, repairs, optimization, autoscaling, and access controls.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS-hosted infrastructure supporting the lakehouse platform and its surrounding systems.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$216,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$324,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7710023003?gh_jid=7710023003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5754273003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":7710023003,"updated_at":"2026-07-27T16:22:17-04:00","requisition_id":"R-102520","title":"Senior Manager, Mid- Enterprise Partner Sales","company_name":"Klaviyo","first_published":"2026-04-21T14:53:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Klaviyo, the partnerships team prides themselves on being marketing and product experts. As a Senior Manager, Mid-Enterprise PAMs, you will oversee a team of Partner Account Managers, ensuring they are set up for success to achieve their goals. These goals will also be met by working on a variety of initiatives that ultimately will benefit the ongoing partner experience. This includes, but is not limited to overseeing and iterating on our partner engagement model, aligning with our Partner Marketing team, and driving revenue. You will leverage strong communication and consultative skills to understand your team\u0026#39;s needs and establish a growth strategy so that your team is able to hit various goals presented to them.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Senior Manager, Mid-Enterprise Partner Account Managers recruits, trains, develops and supports experienced Partner Managers working within the Mid-Enterprise and enterprise segment to ensure that they meet specific new business goals on a weekly, monthly, quarterly and annual basis. Responsible for training and developing their direct reports, while also being on top of the forecast and important leading indicators of success. In this role you are responsible for enabling your team to manage Klaviyo partners, and ensure they are articulating the value of Klaviyo, differentiating Klaviyo from other solutions, managing business development opportunities (and co-selling) with their partners, driving co-marketing alongside the ecosystem marketing team, and ensuring they are acting as a thought leaders in their space.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you’ll make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Become a trusted management advisor that your team can lean on regularly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Become a fierce internal advocate of the partner program to ensure our team is interlocked with other departments in order to achieve our goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with your team to enable them to activate new agency partners by building and managing a lead referral pipeline with your partner portfolio\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be comfortable operating with and exceeding revenue-focused goals at the team level\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring your creative thinking, strategies, and ideas to advance Klaviyo’s values, build our culture, and execute on our vision for the future\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take part in owning projects which will in turn allow you to collaborate with a highly driven team to ensure success in attaining company wide goals, initiatives and maintaining focus on revenue production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage new and existing team members to ensure success across the entirety of the Agency Partnerships managed program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel: up to 25%, to meet and develop relationships with our agency partners, team members and participate in events\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have 6+ years of relationship building experience that you can share with your team and showcase that you are adept at influencing and relationship building\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Management experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have partnerships and/or sales experience with a direct revenue target\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are thoughtful, engaging, and energetic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable and confident teaching your team members on how to thoughtfully hunt and adding/extracting value from new partnerships\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Obsessed with understanding how you can make the partnership experience more beneficial to our service partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extremely comfortable both operating on a team level and working with management peers to identify and solve complex problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable presenting in large groups (both internally and externally) as you will be showcasing yourself as a thought leader in our organization and industry\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively solicit and act on feedback from your customers, partners, team members, and peers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a positive outlook and excellent written and verbal communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have 4-6 years of SaaS account management, channel and/or sales experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work collaboratively with Sales, Enablement, CS, Marketing and Product to achieve top line company revenue goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#CR1 #LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$140,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$210,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7709950003?gh_jid=7709950003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5754273003,"location":{"name":"Boston, MA"},"metadata":null,"id":7709950003,"updated_at":"2026-06-23T16:43:49-04:00","requisition_id":"R-102520","title":"Senior Manager, Mid- Enterprise Partner Sales","company_name":"Klaviyo","first_published":"2026-04-21T14:53:35-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Klaviyo, the partnerships team prides themselves on being marketing and product experts. As a Senior Manager, Mid-Enterprise PAMs, you will oversee a team of Partner Account Managers, ensuring they are set up for success to achieve their goals. These goals will also be met by working on a variety of initiatives that ultimately will benefit the ongoing partner experience. This includes, but is not limited to overseeing and iterating on our partner engagement model, aligning with our Partner Marketing team, and driving revenue. You will leverage strong communication and consultative skills to understand your team\u0026#39;s needs and establish a growth strategy so that your team is able to hit various goals presented to them.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Senior Manager, Mid-Enterprise Partner Account Managers recruits, trains, develops and supports experienced Partner Managers working within the Mid-Enterprise and enterprise segment to ensure that they meet specific new business goals on a weekly, monthly, quarterly and annual basis. Responsible for training and developing their direct reports, while also being on top of the forecast and important leading indicators of success. In this role you are responsible for enabling your team to manage Klaviyo partners, and ensure they are articulating the value of Klaviyo, differentiating Klaviyo from other solutions, managing business development opportunities (and co-selling) with their partners, driving co-marketing alongside the ecosystem marketing team, and ensuring they are acting as a thought leaders in their space.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you’ll make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Become a trusted management advisor that your team can lean on regularly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Become a fierce internal advocate of the partner program to ensure our team is interlocked with other departments in order to achieve our goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with your team to enable them to activate new agency partners by building and managing a lead referral pipeline with your partner portfolio\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be comfortable operating with and exceeding revenue-focused goals at the team level\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring your creative thinking, strategies, and ideas to advance Klaviyo’s values, build our culture, and execute on our vision for the future\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take part in owning projects which will in turn allow you to collaborate with a highly driven team to ensure success in attaining company wide goals, initiatives and maintaining focus on revenue production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage new and existing team members to ensure success across the entirety of the Agency Partnerships managed program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel: up to 25%, to meet and develop relationships with our agency partners, team members and participate in events\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have 6+ years of relationship building experience that you can share with your team and showcase that you are adept at influencing and relationship building\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Management experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have partnerships and/or sales experience with a direct revenue target\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are thoughtful, engaging, and energetic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable and confident teaching your team members on how to thoughtfully hunt and adding/extracting value from new partnerships\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Obsessed with understanding how you can make the partnership experience more beneficial to our service partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extremely comfortable both operating on a team level and working with management peers to identify and solve complex problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable presenting in large groups (both internally and externally) as you will be showcasing yourself as a thought leader in our organization and industry\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively solicit and act on feedback from your customers, partners, team members, and peers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a positive outlook and excellent written and verbal communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have 4-6 years of SaaS account management, channel and/or sales experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work collaboratively with Sales, Enablement, CS, Marketing and Product to achieve top line company revenue goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#CR1 #LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$140,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$210,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7710022003?gh_jid=7710022003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5754273003,"location":{"name":"Denver, CO"},"metadata":null,"id":7710022003,"updated_at":"2026-07-27T16:22:08-04:00","requisition_id":"R-102520","title":"Senior Manager, Mid- Enterprise Partner Sales","company_name":"Klaviyo","first_published":"2026-04-21T14:53:36-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Klaviyo, the partnerships team prides themselves on being marketing and product experts. As a Senior Manager, Mid-Enterprise PAMs, you will oversee a team of Partner Account Managers, ensuring they are set up for success to achieve their goals. These goals will also be met by working on a variety of initiatives that ultimately will benefit the ongoing partner experience. This includes, but is not limited to overseeing and iterating on our partner engagement model, aligning with our Partner Marketing team, and driving revenue. You will leverage strong communication and consultative skills to understand your team\u0026#39;s needs and establish a growth strategy so that your team is able to hit various goals presented to them.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Senior Manager, Mid-Enterprise Partner Account Managers recruits, trains, develops and supports experienced Partner Managers working within the Mid-Enterprise and enterprise segment to ensure that they meet specific new business goals on a weekly, monthly, quarterly and annual basis. Responsible for training and developing their direct reports, while also being on top of the forecast and important leading indicators of success. In this role you are responsible for enabling your team to manage Klaviyo partners, and ensure they are articulating the value of Klaviyo, differentiating Klaviyo from other solutions, managing business development opportunities (and co-selling) with their partners, driving co-marketing alongside the ecosystem marketing team, and ensuring they are acting as a thought leaders in their space.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you’ll make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Become a trusted management advisor that your team can lean on regularly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Become a fierce internal advocate of the partner program to ensure our team is interlocked with other departments in order to achieve our goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with your team to enable them to activate new agency partners by building and managing a lead referral pipeline with your partner portfolio\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be comfortable operating with and exceeding revenue-focused goals at the team level\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring your creative thinking, strategies, and ideas to advance Klaviyo’s values, build our culture, and execute on our vision for the future\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take part in owning projects which will in turn allow you to collaborate with a highly driven team to ensure success in attaining company wide goals, initiatives and maintaining focus on revenue production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage new and existing team members to ensure success across the entirety of the Agency Partnerships managed program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel: up to 25%, to meet and develop relationships with our agency partners, team members and participate in events\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have 6+ years of relationship building experience that you can share with your team and showcase that you are adept at influencing and relationship building\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Management experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have partnerships and/or sales experience with a direct revenue target\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are thoughtful, engaging, and energetic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable and confident teaching your team members on how to thoughtfully hunt and adding/extracting value from new partnerships\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Obsessed with understanding how you can make the partnership experience more beneficial to our service partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extremely comfortable both operating on a team level and working with management peers to identify and solve complex problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable presenting in large groups (both internally and externally) as you will be showcasing yourself as a thought leader in our organization and industry\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively solicit and act on feedback from your customers, partners, team members, and peers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a positive outlook and excellent written and verbal communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have 4-6 years of SaaS account management, channel and/or sales experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work collaboratively with Sales, Enablement, CS, Marketing and Product to achieve top line company revenue goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#CR1 #LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$140,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$210,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7795894003?gh_jid=7795894003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5791097003,"location":{"name":"London, UK"},"metadata":null,"id":7795894003,"updated_at":"2026-07-27T12:04:57-04:00","requisition_id":"R-102806","title":"Senior Pre-Sales Solutions Engineer - Enterprise","company_name":"Klaviyo","first_published":"2026-07-13T05:17:07-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p2\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p3\u0026quot;\u0026gt;At Klaviyo, the Sales team prides itself on being made up of marketing and product experts. While many companies hire pre-sales Solutions Engineers simply to give demos, fill out questionnaires, and explain setups, that approach makes us yawn.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p2\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p3\u0026quot;\u0026gt;We’re looking for a \u0026lt;span class=\u0026quot;s2\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Senior Solutions Engineer\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt; who brings deep technical mastery, strategic thinking, and the ability to own the most complex, high-stakes Enterprise deals. This is a high-impact individual contributor role for someone who thrives in ambiguity, rolls up their sleeves to master our product at a molecular level, and uses AI and automation to punch above their weight.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p2\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p3\u0026quot;\u0026gt;As a Senior SE, you’ll be a trusted advisor to both customers and our sales organization — \u0026lt;span class=\u0026quot;s2\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;leading technical strategy\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt; in 6–7 figure deals, owning solution design, and setting the standard for Solutions Engineering excellence through your work.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What We Do as Solutions Engineers\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p2\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p3\u0026quot;\u0026gt;We’re technical sellers who drive revenue by winning complex Enterprise deals. Our job is to \u0026lt;span class=\u0026quot;s2\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;own the technical win\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt; — building champions, proving value, and ensuring prospects choose Klaviyo over the competition.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p2\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p3\u0026quot;\u0026gt;We work directly with customers to architect solutions that integrate seamlessly into their tech stacks, taking a consultant-first approach that builds confidence and secures technical buy-in.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p2\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p3\u0026quot;\u0026gt;Beyond closing deals, we use customer engagements as opportunities to prototype and ship improvements to Klaviyo. Recent team projects include AI-powered demo data generators, a public Chrome extension for troubleshooting API calls, web SDK injectors, and templatized mobile apps that showcase our SDK capabilities.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p2\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p3\u0026quot;\u0026gt;If you’re a creator excited by winning high-stakes deals, prototyping technical solutions, and driving strategic revenue outcomes, this could be the role for you.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p2\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Lead the Technical Win in High-Stakes, Complex Deals\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Own technical strategy for the most complex Enterprise opportunities, navigating multi-layered stakeholder environments, competitive pressures, and sophisticated buying processes with minimal oversight\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Drive advanced technical discovery, uncovering nuanced pain points and proactively identifying differentiation opportunities\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Host technical workshops that align solutions to business outcomes, demonstrating executive presence and strategic communication\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Architect and execute Proof of Value plans that secure technical selection over competitors\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Partner closely with AEs on deal strategy, bringing competitive intelligence and industry expertise to influence outcomes\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p2\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Bring Subject Matter Expertise and Industry Leadership\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Serve as a domain expert in marketing technology, CDPs, AI-driven personalization, analytics, and eCommerce\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Act as a go-to resource for competitive and industry landscape questions\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Build strong relationships with R\u0026amp;amp;D, collaborating to drive positive outcomes and influence Klaviyo’s roadmap\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Contribute high-impact content to the SE Learning Library and mentor peers through example\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p2\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Operate with Deep Technical Mastery and Innovation\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Become an expert across Klaviyo’s platform, from data pipelines and integrations to technical trade-offs between implementations\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Develop broad, advanced familiarity with web development, APIs, cloud computing, and modern software development practices\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Confidently coach experienced engineers on complex solution design\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Leverage AI tools and automation to scale impact and improve customer outcomes\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Prototype solutions and build proof-of-concepts that clearly demonstrate Klaviyo’s differentiation\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p2\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;5+ years of experience in Solutions Engineering or Pre-Sales, with 3+ years leading technical strategy on high-complexity Enterprise deals (6–7 figures) with minimal oversight\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;5+ years working across modern development stacks, including Python, JavaScript frameworks (Node.js, React), RESTful APIs, SQL, and some exposure to mobile development\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Familiarity with AI-assisted development tools (e.g. Codex, Claude Code) and emerging patterns such as MCP\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Strong domain knowledge in marketing automation, CDPs, eCommerce systems, analytics, or data engineering\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Advanced discovery and requirements-gathering skills across multi-layered stakeholder environments\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Executive presence with exceptional communication skills, from executive-level conversations to deep technical discussions\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Proven ability to manage objections, handle challenging conversations, and deliver strategic insights\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p2\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What Sets You Apart\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;You’ve used AI to scale your effectiveness through automation, research, solution design, or development\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;You bring deep competitive intelligence and understand the landscape intimately\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;You build strong R\u0026amp;amp;D relationships and drive outcomes through influence rather than authority\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;You roll up your sleeves, dig in, and become the expert\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;You elevate team performance through example and enablement\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;You thrive in ambiguity and fast-moving environments\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;£86,400\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;£129,600 GBP\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002750003,"name":"London","location":"London, England, United Kingdom","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7503717003?gh_jid=7503717003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5668597003,"location":{"name":"Boston, MA"},"metadata":null,"id":7503717003,"updated_at":"2026-06-23T16:43:49-04:00","requisition_id":"PIPE0034","title":"Senior Product Designer","company_name":"Klaviyo","first_published":"2025-10-21T10:50:00-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About the role\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, we’re building the platform that helps businesses create and deliver personalized customer experiences at scale, powered by first-party data.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for product designers to help shape that future. This role focuses on simplifying complex systems, improving usability, and designing experiences that help customers move faster and make better decisions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Designers at Klaviyo actively use AI throughout their process, from exploring ideas and generating prototypes to refining and shipping high-quality experiences. You’ll partner closely with product and engineering to define problems, test ideas quickly, and deliver meaningful outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a role with a high degree of ownership. We share work early, iterate often, and prioritize speed, learning, and impact.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What you’ll do\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design end-to-end product experiences across Klaviyo’s platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Simplify complex workflows into intuitive, scalable solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design AI-assisted experiences that help users create, decide, and act more effectively\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Rapidly prototype and iterate using AI tools alongside traditional design workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raise the quality of frontend experiences by proactively identifying UX issues and driving them through to ensure they are fixed in the product\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to shared systems, patterns, and foundations across the product\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use customer insights and research to validate ideas and guide decisions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What you’ll need\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong systems thinking and ability to design across complex, end-to-end experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High-quality UX and interaction design craft, with the ability to simplify complexity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in fast-moving, ambiguous environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI-first design practice. Actively uses tools like Claude, Cursor, v0, or similar as part of day-to-day workflows. Comfortable using AI to explore ideas, generate code, and accelerate prototyping\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Builder mindset. Able to move quickly from concept to prototype to iteration, shaping both structure and UX quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative approach. Works closely with product and engineering from problem definition through launch, and contributes to shared thinking across teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Research-driven. Uses customer conversations and testing to validate ideas and adjust direction quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adaptability. Comfortable navigating evolving product spaces and shifting priorities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Nice to have:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with complex or data-rich products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with marketing, messaging, or growth platforms\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$134,400\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$201,600 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005186003,"name":"Design","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7708059003?gh_jid=7708059003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5753632003,"location":{"name":"Boston, MA"},"metadata":null,"id":7708059003,"updated_at":"2026-07-20T03:02:03-04:00","requisition_id":"R-102505","title":"Senior Product Manager, Platform Integrity","company_name":"Klaviyo","first_published":"2026-04-21T09:54:13-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo’s platform is built on a foundation of secure, scalable account and identity systems that power every customer interaction. As we continue to grow into more complex enterprise use cases and regulated environments, the importance of account integrity, abuse prevention, and flexible organization modeling is critical.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role sits at the intersection of Platform Integrity \u0026amp;amp; Protection area (PAA) and the Accounts teams, partnering closely with Identity \u0026amp;amp; Access Management (IAM), Security, Compliance, and Core Platform teams. Together, these teams define how accounts are created, structured, secured, and governed across Klaviyo. \u0026lt;strong\u0026gt;Please note this role requires 5 \u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;days/week in our Boston office.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re hiring a Senior Product Manager to own the end-to-end strategy across Platform Integrity \u0026amp;amp; Protection (PAA) and Accounts.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a high-impact, cross-functional role responsible for shaping how Klaviyo:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Protects customer accounts and prevents abuse\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Models accounts and organizations at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Supports enterprise, compliance, and multi-entity use cases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Builds platform tools that unlock self-serve capabilities and scalable workflows for stakeholders across the entire business\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;You will serve as the single-threaded product owner across these domains, ensuring that decisions around security, identity, and account structure are made cohesively, not in silos.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and drive product strategy and roadmap across Platform Integrity \u0026amp;amp; Protection and Accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and evolve Klaviyo’s account and organization model to support enterprise scale and complexity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead initiatives focused on account security, authentication abuse prevention, and risk mitigation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner deeply with IAM to align authentication, authorization, and identity systems with account modeling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Security, Compliance, Legal, and GTM teams to meet regulatory and enterprise requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Align multiple engineering teams around shared data models, platform capabilities, and security posture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and track metrics for account security, abuse prevention, and platform health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable other product teams by building shared frameworks (e.g., permissions, lifecycle hooks, settings systems)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive clarity and alignment across stakeholders on tradeoffs between security, usability, and scalability\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Work On\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Building a unified account model that supports multi-brand, multi-entity customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Developing a scalable anti-abuse platform with consistent enforcement across channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improving account lifecycle management, from creation through closure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strengthening platform security and risk detection capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reducing friction for customers and internal teams through clearer account and org experiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have 5+ years of product management experience, ideally in platform, infrastructure, or security domains\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience working on account systems, identity, permissions, or data models in B2B SaaS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable operating in technical problem spaces and partnering closely with engineering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience driving cross-team alignment and influencing without direct authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You can balance short-term execution with long-term platform strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable navigating ambiguity and defining structure in complex environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You communicate clearly and can articulate tradeoffs to both technical and non-technical audiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with identity and access management (IAM) systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with security, compliance, or abuse prevention\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting enterprise or regulated environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building platform APIs or shared services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience mentoring PMs or leading cross-functional initiatives\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$136,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$204,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4007869003,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7709682003?gh_jid=7709682003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5754183003,"location":{"name":"Boston, MA"},"metadata":null,"id":7709682003,"updated_at":"2026-07-20T03:02:05-04:00","requisition_id":"R-102529","title":"Senior Product Manager, Profiles Platform","company_name":"Klaviyo","first_published":"2026-04-21T11:52:08-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Profiles Platform team owns Klaviyo’s core customer data system, the foundation that powers every product experience across the platform. This team is responsible for storing, managing, and serving customer profile data as the source of truth for downstream products like segmentation, flows, reporting, and analytics. Their work ensures that profile data is accurate, scalable, and usable across the entire product ecosystem.\u0026amp;nbsp;From improving data modeling and computed properties to enabling enterprise-scale ingestion and supporting global compliance needs, this team plays a critical role in making Klaviyo’s platform intelligent and reliable at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Senior Product Manager to own the strategy and roadmap for Klaviyo’s Profiles Platform.\u0026amp;nbsp;In this role, you will define how customer profile data is structured, processed, and served across the platform. You’ll work at the intersection of data infrastructure, computed data, and scalability, ensuring that profile data remains trustworthy and performant as Klaviyo grows into more complex enterprise and global use cases. This is a high-impact platform role where your work will directly influence nearly every product team and customer experience.\u0026amp;nbsp;\u0026lt;strong\u0026gt;Please note that this is an onsite role that requires 5 days/week in our Boston office. Fully remote candidates will not be considered at this time.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the strategy and roadmap for Klaviyo’s core profile data system, including profile traits, transformations, and storage layers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the product owner for the source of truth for customer data across the platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with engineering to evolve profile data architecture and services at massive scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with the Identity, Data, and Consent teams to ensure accurate and unified customer records\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive improvements in profile data quality, usability, and modeling for downstream consumers (segmentation, flows, analytics, AI)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable enterprise and global expansion by supporting data residency, compliance, and regional infrastructure requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and track key metrics around data quality, performance, and system efficiency\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Work On\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Building a computed properties platform to support derived traits (e.g., LTV, recency/frequency, propensity scoring)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improving profile data modeling and transformations to make data more usable across the platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Scaling ingestion systems to support billions of profiles and high-throughput workloads\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reducing cost and improving performance through sharding, traffic smoothing, and optimized write patterns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Supporting identity quality initiatives (e.g., deduplication, multi-email profiles, probabilistic matching)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enabling regulated and global use cases, including data residency (e.g., EU, Japan) and compliance requirements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have 6+ years of product management experience, ideally in platform, data infrastructure, or backend systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience working on data models, pipelines, or large-scale distributed systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable operating in highly technical environments and partnering closely with engineering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience driving cross-team alignment across multiple stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You think in terms of systems and tradeoffs (scale, cost, performance, usability)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You can balance long-term platform investments with short-term product needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You communicate clearly and can translate complex technical concepts into business impact\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with customer data platforms (CDPs) or identity systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with data modeling, event pipelines, or storage systems (e.g., KVS, streaming ingestion)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting enterprise-scale or high-volume systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to AI/analytics platforms that depend on structured customer data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with data residency, privacy, or compliance (e.g., GDPR, HIPAA)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$136,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$204,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4007869003,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7664280003?gh_jid=7664280003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5731096003,"location":{"name":"Boston, MA"},"metadata":null,"id":7664280003,"updated_at":"2026-06-23T16:43:49-04:00","requisition_id":"R-102323","title":"Senior Product Marketing Manager - Verticals","company_name":"Klaviyo","first_published":"2026-03-13T13:58:49-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo is looking for a strategic Senior Product Marketing Manager to accelerate growth within priority verticals — starting with Hospitality (Food \u0026amp;amp; Beverage and Hotel \u0026amp;amp; Travel). This role owns vertical positioning and go-to-market strategy, translating market insight into differentiated messaging, scalable sales plays, and measurable revenue impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will lead vertical-specific messaging, pitch decks, and enablement assets, partnering closely with Sales, Partnerships, Integrated Marketing, CS, and Product to strengthen our right to win. You’ll bring structured market and field insights into roadmap discussions while operating within an established vertical strategy.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate is a data-driven PMM who thrives in fast-moving environments, independently owns complex GTM initiatives, and turns customer insight into compelling narratives that drive pipeline and revenue.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Vertical Market Expertise\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and refine ICP, segmentation, and TAM/SAM to guide prioritization and investment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop deep customer and buyer insight across sub-segments and geographies, including pain points, workflows, and buying dynamics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build differentiated vertical narratives by translating Klaviyo’s capabilities and ecosystem integrations (loyalty, reservations, POS, PMS) into clear use cases and measurable business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain a strong point of view on the competitive landscape and how it varies by segment and region.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;GTM \u0026amp;amp; Revenue Impact\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop scalable sales plays and cross-channel GTM programs in partnership with Sales and Marketing leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equip Sales and Enablement with high-impact collateral, discovery frameworks, objection handling, and customer proof points.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with CS and Customer Marketing to turn customer outcomes into repeatable expansion and advocacy motions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;5+ years\u0026lt;/strong\u0026gt; of product marketing experience, including B2B SaaS.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting complex, multi-stakeholder sales cycles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strong analytical mindset; \u0026lt;/strong\u0026gt;able to translate pipeline, revenue, and usage data into actionable strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Clear communicator \u0026lt;/strong\u0026gt;who simplifies complex technical concepts into business value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Influential cross-functional partner \u0026lt;/strong\u0026gt;who can drive alignment without formal authority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Self-starter comfortable operating in ambiguity\u0026lt;/strong\u0026gt; and managing competing priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Owner mindset\u0026lt;/strong\u0026gt; with accountability for business results, not just deliverables.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;br\u0026gt;\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot; style=\u0026quot;text-decoration:underline\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$116,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$174,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005184003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7664279003?gh_jid=7664279003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5731096003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":7664279003,"updated_at":"2026-06-23T16:43:49-04:00","requisition_id":"R-102323","title":"Senior Product Marketing Manager - Verticals","company_name":"Klaviyo","first_published":"2026-03-13T13:58:48-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo is looking for a strategic Senior Product Marketing Manager to accelerate growth within priority verticals — starting with Hospitality (Food \u0026amp;amp; Beverage and Hotel \u0026amp;amp; Travel). This role owns vertical positioning and go-to-market strategy, translating market insight into differentiated messaging, scalable sales plays, and measurable revenue impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will lead vertical-specific messaging, pitch decks, and enablement assets, partnering closely with Sales, Partnerships, Integrated Marketing, CS, and Product to strengthen our right to win. You’ll bring structured market and field insights into roadmap discussions while operating within an established vertical strategy.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate is a data-driven PMM who thrives in fast-moving environments, independently owns complex GTM initiatives, and turns customer insight into compelling narratives that drive pipeline and revenue.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Vertical Market Expertise\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and refine ICP, segmentation, and TAM/SAM to guide prioritization and investment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop deep customer and buyer insight across sub-segments and geographies, including pain points, workflows, and buying dynamics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build differentiated vertical narratives by translating Klaviyo’s capabilities and ecosystem integrations (loyalty, reservations, POS, PMS) into clear use cases and measurable business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain a strong point of view on the competitive landscape and how it varies by segment and region.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;GTM \u0026amp;amp; Revenue Impact\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop scalable sales plays and cross-channel GTM programs in partnership with Sales and Marketing leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equip Sales and Enablement with high-impact collateral, discovery frameworks, objection handling, and customer proof points.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with CS and Customer Marketing to turn customer outcomes into repeatable expansion and advocacy motions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;5+ years\u0026lt;/strong\u0026gt; of product marketing experience, including B2B SaaS.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting complex, multi-stakeholder sales cycles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strong analytical mindset; \u0026lt;/strong\u0026gt;able to translate pipeline, revenue, and usage data into actionable strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Clear communicator \u0026lt;/strong\u0026gt;who simplifies complex technical concepts into business value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Influential cross-functional partner \u0026lt;/strong\u0026gt;who can drive alignment without formal authority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Self-starter comfortable operating in ambiguity\u0026lt;/strong\u0026gt; and managing competing priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Owner mindset\u0026lt;/strong\u0026gt; with accountability for business results, not just deliverables.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;br\u0026gt;\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot; style=\u0026quot;text-decoration:underline\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$116,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$174,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005184003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7805298003?gh_jid=7805298003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5795664003,"location":{"name":"Boston, MA"},"metadata":null,"id":7805298003,"updated_at":"2026-07-25T03:31:10-04:00","requisition_id":"R-102842","title":"Senior Recruiter","company_name":"Klaviyo","first_published":"2026-07-15T11:12:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;We are looking for a Talent Acquisition Professional to join our recruiting team as a Senior Recruiter in our Boston HQ. As part of the Talent Acquisition team, you will have the chance to build relationships with leaders across the organization. You will have a direct impact in contributing to our growth of Klaviyo, affecting the culture and business tremendously with the hyper-intelligent, driven and empathetic people you bring into the company. You’ll take ownership of the process and your results, drawing insights from analytics to make our hiring process more efficient whilst maintaining an outstanding candidate experience. As a Senior Recruiter, you will work across all Klaviyo go-to-market teams in the region.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;How you\u0026#39;ll make a difference:\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own Your Process: From sourcing passive candidates to closing offers, you will be responsible for providing all candidates with an exceptional experience and ensure Klaviyo is engaging with and hiring exceptional people who will help take Klaviyo to the next level!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve Our Process: We’re not perfect, but we do like to recognize and work towards improving those imperfections. Every Klaviyo has a voice, and we want to hear yours! Fresh perspectives grounded in data and analytics are encouraged and considered in order to make sure we are doing things as best as we can! This includes leveraging AI tools to streamline recruiting workflows, improve productivity, and enhance decision-making across sourcing, interviewing, and candidate communication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build Relationships: Your empathy and people-centric approach will forge lasting relationships with both candidates and hiring managers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be an Ambassador: Whether through Klaviyo’s Social Media channels, a recruiting event or good old-fashioned cold outreach, you are an ambassador for Klaviyo and in most cases, the first impression a candidate will have of the company. Candidates are people and you’ll take a balanced approach that makes a candidate feel like an individual while keeping in mind Klaviyo’s business objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Level Up: Learning and growth is a core value at Klaviyo and we want each and every employee who joins to learn new skills, work on things they haven’t had the chance to, and achieve in ways that will significantly advance their career.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Who you are:\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in full-cycle recruiting, ideally supporting high-growth or scaling sales organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deeply people-centric, empathetic, and relationship-driven\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data-informed and results-oriented, with a strong sense of ownership and accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Energized by challenge and motivated by continuous personal and professional growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to balance exceptional candidate experience with ambitious hiring goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Early adopter of AI and continuously explore new tools and workflows to improve your effectiveness as a recruiter\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$108,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$162,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4004595003,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7780011003?gh_jid=7780011003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5784073003,"location":{"name":"Boston, MA"},"metadata":null,"id":7780011003,"updated_at":"2026-06-23T16:43:49-04:00","requisition_id":"R-102771","title":"Senior Security Compliance Engineer","company_name":"Klaviyo","first_published":"2026-06-23T10:42:43-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Klaviyo, we\u0026#39;re on a mission to empower creators to own their destiny. Our AI-first B2C CRM platform empowers 176,000+ brands in 80+ countries to cultivate relationships with hundreds of millions of consumers. We love solving hard problems and look for people who specialize in certain areas while being passionate about building, owning, and scaling solutions end-to-end, overcoming any obstacle in their way. We are a team of ambitious, customer-obsessed peers who are insatiably curious and meticulous in our craft. We push each other to grow beyond our comfort zone, learn new things, and work hard to ensure each day is better than the last.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;An exciting opportunity within the Security Trust and Risk (STAR) team whose mission is to ensure the safety and security of our customers, partners and Klaviyos as well as deliver best in class technology solutions, infrastructure and services. This is achieved by providing a robust and secure technology foundation to do great work. We solve problems using technology, embrace automation and AI, and support Klaviyo\u0026#39;s continued scalability and sustainable employee growth in a rapidly evolving environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About this role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re seeking a highly motivated \u0026lt;strong\u0026gt;Senior\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;Security Compliance Engineer\u0026lt;/strong\u0026gt; to serve as a trusted advisor and hands-on engineer within our Security Trust \u0026amp;amp; Compliance team. You’ll design, build, and optimize automated solutions that streamline compliance operations, strengthen continuous control monitoring, and integrate GRC tooling across Klaviyo’s systems. You’ll partner closely with cross-functional teams, such as Engineering, IT, Security, Legal, Internal Audit, and more. You’ll help Klaviyo scale securely, sustainably deliver more value for our customers, and bolster their trust in us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Security Compliance Engineer, you’ll focus primarily on:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Compliance operations \u0026amp;amp; audits (for SOC 2, ISO 27001, ISO 27017, PCI, and SOX ITGCs)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuous control monitoring\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;GRC automation \u0026amp;amp; tooling (e.g. compliance automation platforms, API integrations, scripted evidence collection and control validation)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you’ll have an impact\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, develop, and maintain automated compliance workflows using scripting, APIs, and GRC tooling to streamline evidence collection, control validation, and audit readiness across SOC 2, ISO 27001, ISO 27017, PCI, and SOX ITGCs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and improve continuous control monitoring capabilities that provide real-time visibility into Klaviyo’s compliance posture and proactively surface control gaps\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Security Risk team to streamline end-to-end Security Compliance-to-Risk operations, ensuring compliance findings and control observations flow efficiently into risk management workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement and customize compliance automation platforms (e.g. Drata, Vanta, Anecdotes) and integrate them with Klaviyo’s internal systems, CI/CD pipelines, and cloud infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a trusted advisor to Engineering and Product teams, embedding compliance-by-design into architecture decisions and helping teams understand and meet security control requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and drive high-value opportunities to use AI and automation to eliminate toil, improve compliance operations, and scale our programs alongside Klaviyo’s growth\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3–5 years of experience in security compliance, GRC engineering, security engineering, or a closely related field with a strong emphasis on automation and scalable processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of modern cloud-native web application architectures and related security best practices, especially in the context of AWS, Kubernetes, and AI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience implementing and operating Compliance Automation platforms, such as Drata, Vanta, Anecdotes, HyperProof, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience executing compliance programs for SOC 2, ISO 27001, ISO 27017, PCI, and/or SOX ITGCs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in one or more programming/scripting languages (e.g. Python, Go, SQL) with hands-on experience building automation for compliance workflows, integrating REST APIs, and working with GRC tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience applying\u0026lt;a href=\u0026quot;https://grc.engineering\u0026quot;\u0026gt; GRC Engineering principles and values in practice\u0026lt;/a\u0026gt;, especially with regard to automation, systems + design thinking, and threat-informed GRC\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Everyone on our team \u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;must\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt; have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A strong bias toward evidence, logic, math, and reason when communicating risk (instead of fear, uncertainty, and doubt)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong bias toward “guardrails, not gates” and “paved security roads” philosophies (instead of rigid “centralized command-and-control” processes and operating styles)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent ability to plan, prioritize, and deliver results cross-functionally and in a timely fashion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency discussing complex, nuanced topics with technical \u0026amp;amp; non-technical audiences alike, especially software engineers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong alignment with\u0026lt;a href=\u0026quot;https://careers.klaviyo.com/en/our-values/\u0026quot;\u0026gt; Klaviyo’s core values\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Ideally, you \u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;may\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt; also have \u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;any\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt; of the following:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience implementing Identity Governance tools and processes, such as for user access reviews (UARs) and just-in-time access (JITA)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in security operations, security engineering, and/or security architecture roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with additional compliance frameworks such as ISO 27018, HIPAA, GDPR, CCPA, or NIS2\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$120,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$180,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4061308003,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7791993003?gh_jid=7791993003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5784073003,"location":{"name":"Denver, CO"},"metadata":null,"id":7791993003,"updated_at":"2026-07-01T16:32:58-04:00","requisition_id":"R-102771","title":"Senior Security Compliance Engineer","company_name":"Klaviyo","first_published":"2026-07-01T16:32:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Klaviyo, we\u0026#39;re on a mission to empower creators to own their destiny. Our AI-first B2C CRM platform empowers 176,000+ brands in 80+ countries to cultivate relationships with hundreds of millions of consumers. We love solving hard problems and look for people who specialize in certain areas while being passionate about building, owning, and scaling solutions end-to-end, overcoming any obstacle in their way. We are a team of ambitious, customer-obsessed peers who are insatiably curious and meticulous in our craft. We push each other to grow beyond our comfort zone, learn new things, and work hard to ensure each day is better than the last.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;An exciting opportunity within the Security Trust and Risk (STAR) team whose mission is to ensure the safety and security of our customers, partners and Klaviyos as well as deliver best in class technology solutions, infrastructure and services. This is achieved by providing a robust and secure technology foundation to do great work. We solve problems using technology, embrace automation and AI, and support Klaviyo\u0026#39;s continued scalability and sustainable employee growth in a rapidly evolving environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About this role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re seeking a highly motivated \u0026lt;strong\u0026gt;Senior\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;Security Compliance Engineer\u0026lt;/strong\u0026gt; to serve as a trusted advisor and hands-on engineer within our Security Trust \u0026amp;amp; Compliance team. You’ll design, build, and optimize automated solutions that streamline compliance operations, strengthen continuous control monitoring, and integrate GRC tooling across Klaviyo’s systems. You’ll partner closely with cross-functional teams, such as Engineering, IT, Security, Legal, Internal Audit, and more. You’ll help Klaviyo scale securely, sustainably deliver more value for our customers, and bolster their trust in us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Security Compliance Engineer, you’ll focus primarily on:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Compliance operations \u0026amp;amp; audits (for SOC 2, ISO 27001, ISO 27017, PCI, and SOX ITGCs)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuous control monitoring\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;GRC automation \u0026amp;amp; tooling (e.g. compliance automation platforms, API integrations, scripted evidence collection and control validation)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you’ll have an impact\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, develop, and maintain automated compliance workflows using scripting, APIs, and GRC tooling to streamline evidence collection, control validation, and audit readiness across SOC 2, ISO 27001, ISO 27017, PCI, and SOX ITGCs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and improve continuous control monitoring capabilities that provide real-time visibility into Klaviyo’s compliance posture and proactively surface control gaps\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Security Risk team to streamline end-to-end Security Compliance-to-Risk operations, ensuring compliance findings and control observations flow efficiently into risk management workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement and customize compliance automation platforms (e.g. Drata, Vanta, Anecdotes) and integrate them with Klaviyo’s internal systems, CI/CD pipelines, and cloud infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a trusted advisor to Engineering and Product teams, embedding compliance-by-design into architecture decisions and helping teams understand and meet security control requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and drive high-value opportunities to use AI and automation to eliminate toil, improve compliance operations, and scale our programs alongside Klaviyo’s growth\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3–5 years of experience in security compliance, GRC engineering, security engineering, or a closely related field with a strong emphasis on automation and scalable processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of modern cloud-native web application architectures and related security best practices, especially in the context of AWS, Kubernetes, and AI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience implementing and operating Compliance Automation platforms, such as Drata, Vanta, Anecdotes, HyperProof, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience executing compliance programs for SOC 2, ISO 27001, ISO 27017, PCI, and/or SOX ITGCs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in one or more programming/scripting languages (e.g. Python, Go, SQL) with hands-on experience building automation for compliance workflows, integrating REST APIs, and working with GRC tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience applying\u0026lt;a href=\u0026quot;https://grc.engineering\u0026quot;\u0026gt; GRC Engineering principles and values in practice\u0026lt;/a\u0026gt;, especially with regard to automation, systems + design thinking, and threat-informed GRC\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Everyone on our team \u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;must\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt; have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A strong bias toward evidence, logic, math, and reason when communicating risk (instead of fear, uncertainty, and doubt)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong bias toward “guardrails, not gates” and “paved security roads” philosophies (instead of rigid “centralized command-and-control” processes and operating styles)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent ability to plan, prioritize, and deliver results cross-functionally and in a timely fashion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency discussing complex, nuanced topics with technical \u0026amp;amp; non-technical audiences alike, especially software engineers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong alignment with\u0026lt;a href=\u0026quot;https://careers.klaviyo.com/en/our-values/\u0026quot;\u0026gt; Klaviyo’s core values\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Ideally, you \u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;may\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt; also have \u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;any\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt; of the following:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience implementing Identity Governance tools and processes, such as for user access reviews (UARs) and just-in-time access (JITA)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in security operations, security engineering, and/or security architecture roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with additional compliance frameworks such as ISO 27018, HIPAA, GDPR, CCPA, or NIS2\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$120,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$180,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4061308003,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7659972003?gh_jid=7659972003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5730086003,"location":{"name":"Boston, MA"},"metadata":null,"id":7659972003,"updated_at":"2026-07-15T17:34:12-04:00","requisition_id":"R-102295","title":"Senior Security Engineer - Detection and Response","company_name":"Klaviyo","first_published":"2026-03-10T14:06:02-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo is looking for a \u0026lt;strong\u0026gt;Senior Security Engineer\u0026lt;/strong\u0026gt; to add to our growing Detection and Response (D\u0026amp;amp;R) Team. This is a hands-on technical role that involves building and maintaining secure, reliable, and scalable detection and response systems to enhance our security observability capabilities. This role will also be responsible for participating in full end-to-end detection development and response lifecycle and support with threat response operations. As a Senior Security Engineer, you will have the opportunity to leverage your security and engineering skills to provide thought leadership, solve complex security challenges and ultimately improve Klaviyo’s overall security posture.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you will make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build systems that facilitate security observability for detection and response\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop AI-first security systems to automate detection and response operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Onboard, normalize and optimize security logging data for large-scale data analysis, detection engineering, deployment of ML models, and efficient querying during incidents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop high-fidelity rule-based and/or ML-based detections as code\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Respond to security alerts, cyber threats, and security incidents\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive end-to-end incident response investigations\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automate and codify detection and response workflows and processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct ad-hoc threat hunts and be an active member of D\u0026amp;amp;R on-call rotations\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We’d love to hear from you if you have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in software, security, and/or data engineering\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automation-first and AI-first approach for all work performed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with centralized logging, data lakes, and SIEM solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with large-scale data pipelines and data engineering techniques\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in programming languages to automate / build (e.g., Python, Go or similar)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience with git/GitHub and CI/CD automations\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with tactics, techniques, and procedures used by threat actors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience being part of detection and response or incident response on-call\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong passion for continuous learning and staying updated on evolving technology\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong oral and written communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Team player with a strong, self-managing work ethic\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;br\u0026gt;\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot; style=\u0026quot;text-decoration:underline\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$141,600\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$212,400 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4061308003,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7660012003?gh_jid=7660012003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5730086003,"location":{"name":"Denver, CO"},"metadata":null,"id":7660012003,"updated_at":"2026-07-15T17:34:12-04:00","requisition_id":"R-102295","title":"Senior Security Engineer - Detection and Response","company_name":"Klaviyo","first_published":"2026-03-10T14:06:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo is looking for a \u0026lt;strong\u0026gt;Senior Security Engineer\u0026lt;/strong\u0026gt; to add to our growing Detection and Response (D\u0026amp;amp;R) Team. This is a hands-on technical role that involves building and maintaining secure, reliable, and scalable detection and response systems to enhance our security observability capabilities. This role will also be responsible for participating in full end-to-end detection development and response lifecycle and support with threat response operations. As a Senior Security Engineer, you will have the opportunity to leverage your security and engineering skills to provide thought leadership, solve complex security challenges and ultimately improve Klaviyo’s overall security posture.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you will make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build systems that facilitate security observability for detection and response\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop AI-first security systems to automate detection and response operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Onboard, normalize and optimize security logging data for large-scale data analysis, detection engineering, deployment of ML models, and efficient querying during incidents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop high-fidelity rule-based and/or ML-based detections as code\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Respond to security alerts, cyber threats, and security incidents\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive end-to-end incident response investigations\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automate and codify detection and response workflows and processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct ad-hoc threat hunts and be an active member of D\u0026amp;amp;R on-call rotations\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We’d love to hear from you if you have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in software, security, and/or data engineering\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automation-first and AI-first approach for all work performed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with centralized logging, data lakes, and SIEM solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with large-scale data pipelines and data engineering techniques\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in programming languages to automate / build (e.g., Python, Go or similar)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience with git/GitHub and CI/CD automations\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with tactics, techniques, and procedures used by threat actors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience being part of detection and response or incident response on-call\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong passion for continuous learning and staying updated on evolving technology\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong oral and written communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Team player with a strong, self-managing work ethic\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;br\u0026gt;\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot; style=\u0026quot;text-decoration:underline\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$141,600\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$212,400 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4061308003,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7749877003?gh_jid=7749877003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5747850003,"location":{"name":"Boston, MA"},"metadata":null,"id":7749877003,"updated_at":"2026-07-23T03:01:20-04:00","requisition_id":"R-102465","title":"Senior Software Engineer, Agent Platform","company_name":"Klaviyo","first_published":"2026-05-27T14:48:42-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;Senior Software Engineer - Agent Platform\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, we believe the future of software lies not in productivity tools for human users but in software that can run and optimize itself based on outcome or reward metrics. We’ve built the infrastructure and application that serve as the interface between businesses and consumers. We now have over 167,000 customers, billions of consumer profiles, and hundreds of billions of customer messages and follow-on conversion data. We have a big opportunity to build state-of-the-art AI and machine learning technologies at Klaviyo to power our products and develop AI agents that can automatically create and execute marketing or customer experiences, strategies, and campaigns for any business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a \u0026lt;strong\u0026gt;Senior Software Engineer, Agent Platform\u0026lt;/strong\u0026gt;, you’ll play a key role in designing and scaling the backend systems that power our AI products and agent solutions. This backend-heavy role gives you opportunities to influence architecture, async processing, and distributed systems. You’ll collaborate closely with product managers, ML engineers, and data scientists to deliver real-world impact at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role is hybrid and based in Boston.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and build backend systems to scale AI solutions for 167K+ customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to our agentic architecture to support performant AI agents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build tools to tune LLM-based features, deploy agents, MCP and RAG in production, and evaluate performance using tools like Arize, OpenAI, Bedrock, LangChain, vLLM and Ray.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop reliable, scalable data pipelines and APIs for AI systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Foster a culture of ownership, experimentation, and customer-first thinking.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;We encourage candidates to apply even if they do not meet all the qualifications listed. AI Ops is a rapidly evolving space and we are all constantly learning!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience as a backend software engineer, building scalable, distributed systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience working in production environments and launching ML/AI projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with generative AI and agentic AI applications in production.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in Python (or similar).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable collaborating with cross-functional technical partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curious, proactive, and eager to learn.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with big data tools (e.g., Apache Spark, Ray).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with cloud infrastructure (AWS, Terraform, Kubernetes).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of ML frameworks (Huggingface, PyTorch, TensorFlow, Keras).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$148,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$222,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7767542003?gh_jid=7767542003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5778909003,"location":{"name":"Boston, MA"},"metadata":null,"id":7767542003,"updated_at":"2026-07-02T10:02:54-04:00","requisition_id":"R-102692","title":"Senior Software Engineer, Composer AI Product","company_name":"Klaviyo","first_published":"2026-06-24T07:56:18-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Klaviyo Composer team is building the foundation for how Klaviyo customers plan, create, edit, and iterate on their marketing strategy through an in‑app, AI‑powered conversational experience. We own the native chat surface, the agent orchestrator, and the agentic UI framework that other teams across Klaviyo will plug into.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;By joining the Klaviyo Conversational AI Platform team, you will have the opportunity to have a direct impact on over 170,000 brands that use Klaviyo every day to engage with their customers. You’ll also help define and build Klaviyo’s Autonomous Marketing platform: an ecosystem of LLM‑powered agents that can analyze, create, and optimize marketing programs across campaigns, flows, forms, and more.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Engineer, you’ll tackle complex technical and product challenges, develop multiple solution paths, and evaluate business and architectural trade-offs to determine the best approach. You’ll also act as a technical leader and mentor, driving engineering quality, execution, and decision-making across projects. Additionally, you’ll be responsible for deploying well-designed, thoroughly tested solutions that prioritize reliability, scalability, and customer impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Success in this role means shipping high-quality systems quickly, contributing to foundational platform decisions, improving the intelligence and reliability of our agent experiences, and helping define how AI-powered customer engagement evolves at Klaviyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We’re Looking For\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A proven track record of building high-quality products and systems, with pride in writing clean, maintainable, high-quality code.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;7+ years of experience in a software engineering role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience developing end-to-end software solutions or extensive experience across both front-end and back-end technologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building scalable, customer-facing systems in fast-moving product environments - we operate like a startup inside of Klaviyo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading projects and being accountable for technical and business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience mentoring team members or driving initiatives that help the team grow and learn new skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience conducting code reviews and maintaining a robust testing and deployment cycle.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curiosity and enthusiasm for AI-native product development, including practical experience experimenting with LLMs, AI tooling, or agentic workflows in professional or personal projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excitement about leveraging AI to improve engineering velocity, customer experiences, and operational workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong product mindset and willingness to collaborate cross-functionally to solve ambiguous problems with urgency and pragmatism.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Skills with Python and related technologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skills with React and related technologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building conversational AI systems, workflow engines, or agentic platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with retrieval systems, embeddings, eval frameworks, or LLM orchestration patterns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building cloud-native solutions, ideally with AWS.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience developing customer support, commerce, marketing, or customer data software solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with machine learning systems or AI infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building multi-tenant or highly configurable SaaS platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with observability, tracing, experimentation, or AI quality/evaluation tooling.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$148,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$222,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7695230003?gh_jid=7695230003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":5748539003,"location":{"name":"Boston, MA"},"metadata":null,"id":7695230003,"updated_at":"2026-07-02T10:02:50-04:00","requisition_id":"R-102477","title":"Senior Software Engineer - Customer Agent","company_name":"Klaviyo","first_published":"2026-06-04T20:44:16-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our team is looking for a Senior Full Stack Engineer to help build the future of Customer Agent, Klaviyo’s AI-native conversational platform. In this role, you’ll play a critical part in shaping how autonomous service, AI-driven support, and agentic commerce experiences evolve at scale across millions of customer interactions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll work across the stack to design, build, and scale systems that power intelligent workflows, conversational experiences, tools integrations, retrieval systems, onboarding flows, observability, and multi-channel customer engagement. You’ll help develop both foundational platform capabilities and customer-facing experiences that enable brands to launch, customize, and continuously improve their own highly-configurable AI agents.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Engineer, you’ll tackle complex technical and product challenges, develop multiple solution paths, and evaluate business and architectural trade-offs to determine the best approach. You’ll also act as a technical leader and mentor, driving engineering quality, execution, and decision-making across projects. Additionally, you’ll be responsible for deploying well-designed, thoroughly tested solutions that prioritize reliability, scalability, and customer impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Customer Agent team is building one of Klaviyo’s most ambitious and strategic product areas: an extensible AI platform that enables brands to deliver personalized, autonomous customer experiences across channels like chat, email, SMS, and beyond. We operate with high ownership, rapid iteration cycles, and a strong bias toward execution. Every engineer is expected to think holistically about customer outcomes, collaborate deeply across engineering, product, design, data science, and go-to-market teams, and push beyond traditional role boundaries to help the team move faster.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Success in this role means shipping high-quality systems quickly, contributing to foundational platform decisions, improving the intelligence and reliability of our agent experiences, and helping define how AI-powered customer engagement evolves at Klaviyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We’re Looking For\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A proven track record of building high-quality products and systems, with pride in writing clean, maintainable, high-quality code.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;7+ years of experience in a software engineering role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience developing end-to-end software solutions or extensive experience across both front-end and back-end technologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building scalable, customer-facing systems in fast-moving product environments - we operate like a startup inside of Klaviyo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading projects and being accountable for technical and business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience mentoring team members or driving initiatives that help the team grow and learn new skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience conducting code reviews and maintaining a robust testing and deployment cycle.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curiosity and enthusiasm for AI-native product development, including practical experience experimenting with LLMs, AI tooling, or agentic workflows in professional or personal projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excitement about leveraging AI to improve engineering velocity, customer experiences, and operational workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong product mindset and willingness to collaborate cross-functionally to solve ambiguous problems with urgency and pragmatism.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Skills with Python and related technologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skills with React and related technologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building conversational AI systems, workflow engines, or agentic platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with retrieval systems, embeddings, eval frameworks, or LLM orchestration patterns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building cloud-native solutions, ideally with AWS.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience developing customer support, commerce, marketing, or customer data software solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with machine learning systems or AI infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building multi-tenant or highly configurable SaaS platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with observability, tracing, experimentation, or AI quality/evaluation tooling.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using\u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt; Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey\u0026lt;a href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt; here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#indeedRD\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$148,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$222,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7780009003?gh_jid=7780009003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5784071003,"location":{"name":"Boston, MA"},"metadata":null,"id":7780009003,"updated_at":"2026-07-02T10:02:58-04:00","requisition_id":"R-102755","title":"Senior Software Engineer, Customer Agent","company_name":"Klaviyo","first_published":"2026-06-24T13:10:48-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Our team is looking for a Senior Full Stack Engineer to help build the future of Customer Agent, Klaviyo’s AI-native conversational platform. In this role, you’ll play a critical part in shaping how autonomous service, AI-driven support, and agentic commerce experiences evolve at scale across millions of customer interactions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll work across the stack to design, build, and scale systems that power intelligent workflows, conversational experiences, tools integrations, retrieval systems, onboarding flows, observability, and multi-channel customer engagement. You’ll help develop both foundational platform capabilities and customer-facing experiences that enable brands to launch, customize, and continuously improve their own highly-configurable AI agents.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Engineer, you’ll tackle complex technical and product challenges, develop multiple solution paths, and evaluate business and architectural trade-offs to determine the best approach. You’ll also act as a technical leader and mentor, driving engineering quality, execution, and decision-making across projects. Additionally, you’ll be responsible for deploying well-designed, thoroughly tested solutions that prioritize reliability, scalability, and customer impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Customer Agent team is building one of Klaviyo’s most ambitious and strategic product areas: an extensible AI platform that enables brands to deliver personalized, autonomous customer experiences across channels like chat, email, SMS, and beyond. We operate with high ownership, rapid iteration cycles, and a strong bias toward execution. Every engineer is expected to think holistically about customer outcomes, collaborate deeply across engineering, product, design, data science, and go-to-market teams, and push beyond traditional role boundaries to help the team move faster.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Success in this role means shipping high-quality systems quickly, contributing to foundational platform decisions, improving the intelligence and reliability of our agent experiences, and helping define how AI-powered customer engagement evolves at Klaviyo.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What We’re Looking For\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A proven track record of building high-quality products and systems, with pride in writing clean, maintainable, high-quality code.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;7+ years of experience in a software engineering role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience developing end-to-end software solutions or extensive experience across both front-end and back-end technologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building scalable, customer-facing systems in fast-moving product environments - we operate like a startup inside of Klaviyo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading projects and being accountable for technical and business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience mentoring team members or driving initiatives that help the team grow and learn new skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience conducting code reviews and maintaining a robust testing and deployment cycle.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curiosity and enthusiasm for AI-native product development, including practical experience experimenting with LLMs, AI tooling, or agentic workflows in professional or personal projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excitement about leveraging AI to improve engineering velocity, customer experiences, and operational workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong product mindset and willingness to collaborate cross-functionally to solve ambiguous problems with urgency and pragmatism.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Skills with Python and related technologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skills with React and related technologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building conversational AI systems, workflow engines, or agentic platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with retrieval systems, embeddings, eval frameworks, or LLM orchestration patterns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building cloud-native solutions, ideally with AWS.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience developing customer support, commerce, marketing, or customer data software solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with machine learning systems or AI infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building multi-tenant or highly configurable SaaS platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with observability, tracing, experimentation, or AI quality/evaluation tooling.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;-\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$148,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$222,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7711217003?gh_jid=7711217003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5754749003,"location":{"name":"Boston, MA"},"metadata":null,"id":7711217003,"updated_at":"2026-07-07T11:12:53-04:00","requisition_id":"R-102527","title":"Senior Software Engineer - Developer Infrastructure","company_name":"Klaviyo","first_published":"2026-04-29T12:52:53-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why You Should Join the Developer Infrastructure Team\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our core focus is empowering engineers to ship code efficiently and safely. We own the build systems, dependency lifecycle, and platform infrastructure that underpin every engineer\u0026#39;s daily workflow. As a Senior Software Engineer on this team, you will help define and execute the technical roadmap for Klaviyo\u0026#39;s backend platform — from dependency management and major framework upgrades to developer productivity tools that reduce toil and accelerate velocity. By building and maintaining the foundational systems that keep our codebase healthy and scalable, you will play a pivotal role in ensuring every engineer at Klaviyo can move fast with confidence.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Achieve: Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Software Engineer for this team, you will drive the evolution of our developer platform across the organization:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Dependency Management:\u0026lt;/strong\u0026gt; Analyze, optimize, and secure backend and third-party dependencies across the codebase. Build frameworks for evaluating risk and ensuring our dependency graph stays healthy, performant, and maintainable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Platform Upgrades and Rollouts:\u0026lt;/strong\u0026gt; Lead the planning and execution of major software releases and updates — from design through production rollout — including hands-on individual contribution throughout.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Developer Productivity:\u0026lt;/strong\u0026gt; Drive improvements across key cycle time metrics including PR CI speed, code review turnaround, and commit velocity. Relentlessly reduce toil and increase engineering efficiency across the organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Set Engineering Standards:\u0026lt;/strong\u0026gt; Contribute to the standards for code quality, dependency hygiene, and platform reliability that all teams follow.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI-Driven Strategy:\u0026lt;/strong\u0026gt; Spearhead efforts to leverage AI within the platform lifecycle and use AI tooling to accelerate your own development work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration:\u0026lt;/strong\u0026gt; Partner with engineers, security teams, and stakeholders to gather requirements, resolve conflicts, and roll out platform changes that teams can adopt with confidence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operational Excellence:\u0026lt;/strong\u0026gt; Proactively monitor the health and reliability of the platform, diagnosing and resolving complex issues before they become critical incidents.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What Makes This Role Exciting:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;High-Leverage Work:\u0026lt;/strong\u0026gt; You are not just building features; you are building the systems that determine how fast every engineer at Klaviyo can ship.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Real Architectural Impact:\u0026lt;/strong\u0026gt; You will influence the structure of a large, complex backend codebase and make decisions that scale with the company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Innovation at the Edge:\u0026lt;/strong\u0026gt; You will have the autonomy to experiment with AI and emerging tooling to solve hard problems in dependency management, build performance, and developer experience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experienced Engineer:\u0026lt;/strong\u0026gt; You have 5+ years of software engineering experience with strong computer science fundamentals and a focus on clean, maintainable, well-architected code.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytical Problem Solver:\u0026lt;/strong\u0026gt; You don\u0026#39;t just fix symptoms — you hunt down root causes, implement systemic fixes, and build in safeguards to prevent recurrence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Platform-Minded:\u0026lt;/strong\u0026gt; You are comfortable reasoning about distributed systems, dependency graphs, and the downstream impact of platform-level decisions across many teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Generalist:\u0026lt;/strong\u0026gt; You can move across the stack when needed — whether debugging a Python integration, optimizing a Go service, or wiring up infrastructure automation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI Enthusiast:\u0026lt;/strong\u0026gt; You have already experimented with AI in your work or personal projects and are eager to find ways to use it to make your work smarter and more efficient.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Extreme Ownership:\u0026lt;/strong\u0026gt; You take pride in the end-to-end health of the platform and proactively advocate for engineering excellence.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Technologies we use (not exhaustive):\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Backend:\u0026lt;/strong\u0026gt; Python, Django, FastAPI, Go\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Frontend:\u0026lt;/strong\u0026gt; React, TypeScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Infrastructure and CI:\u0026lt;/strong\u0026gt; AWS, Kubernetes, Terraform, Helm, Buildkite, Pants\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data:\u0026lt;/strong\u0026gt; MySQL, PostgreSQL, Redis, Kafka\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI Tools:\u0026lt;/strong\u0026gt; Claude, Cursor, Copilot, or internal AI enablement frameworks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$148,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$222,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7751100003?gh_jid=7751100003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5771838003,"location":{"name":"Boston, MA"},"metadata":null,"id":7751100003,"updated_at":"2026-07-02T10:02:55-04:00","requisition_id":"R-102710","title":"Senior Software Engineer - Flows AI","company_name":"Klaviyo","first_published":"2026-06-22T16:52:17-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, we believe the future of software lies not in productivity tools for human users but in software that can run and optimize itself based on outcome or reward metrics. We’ve built the infrastructure and application that serve as the interface between businesses and consumers. We now have over 167,000 customers, billions of consumer profiles, and hundreds of billions of customer messages and follow-on conversion data. We have a big opportunity to build state-of-the-art AI and machine learning technologies at Klaviyo to power our products and develop AI agents that can automatically create and execute marketing or customer experiences, strategies, and campaigns for any business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our team is looking for a Sr. Software Engineer to join Flows AI. You’ll help build the backend systems and product experiences behind our AI agent capabilities in Klaviyo’s Flows product. Flows is a core part of Klaviyo that helps marketers automate personalized customer journeys across channels, and our team is focused on making those journeys easier to create, manage, and improve with practical AI. You’ll partner closely with product managers, machine learning engineers, and data scientists to deliver customer impact at scale. This is a full-stack role with opportunities to shape architecture, async processing pipelines, and distributed systems.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You Will Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive the technical design and implementation of customer-facing AI capabilities within Klaviyo Flows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own projects end to end, from working through ambiguity and refining requirements to shipping and operating production features.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build reliable, scalable full-stack systems, including backend services, async processing pipelines, and product experiences that help marketers create and improve automated journeys.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner proactively with product, design, and engineering teammates to shape priorities and deliver measurable customer value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raise the bar for engineering quality, operational health, and technical strategy in a fast-moving product area.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;5-7 years of professional experience\u0026lt;/strong\u0026gt; in full-stack software engineering.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a track record of building and maintaining high-scale, customer-facing product features.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring experience shipping AI-powered product capabilities or other complex, ambiguous product initiatives in production.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience creating human and automated evals to ensure high AI model quality.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with one or more front end technologies (React, TypeScript, Angular, Vue, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Python / Django or similarly typed languages.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with designing and managing scalable databases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with asynchronous processing and distributed task queues (Celery, Kafka, SQS, RabbitMQ, Redis).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with cloud-native architectures (AWS) and container orchestration (Kubernetes); can manage infrastructure and CI/CD pipelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with building REST APIs, GraphQL, and other middleware development tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to operate with a high degree of autonomy, handle ambiguity, and thrive in a fast-moving, startup-like environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Driven by curiosity. You\u0026#39;re someone who learns and stays up to date with this rapidly evolving field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable collaborating directly with product managers and customers to shape solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thrive in customer-focused, fast-moving environments and help make the team around you more effective.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with workflow builders, automation products, or journey-orchestration style systems\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$148,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$222,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7696724003?gh_jid=7696724003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5711923003,"location":{"name":"Boston, MA"},"metadata":null,"id":7696724003,"updated_at":"2026-06-24T17:28:39-04:00","requisition_id":"PIPE0044","title":"Senior Software Engineer - Growth","company_name":"Klaviyo","first_published":"2026-04-10T12:45:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Why You Should Join the Onboarding Team\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt;\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The [Product Expansion / Activation] team at Klaviyo is focused on improving the early experience of Klaviyo for new customers. We work diligently to improve the rate at which customers are successfully setting up their Klaviyo account and gaining value from the platform. Engineers on the team use data to discover opportunities for improvement, implement A/B tests to validate ideas, and work across the product to iteratively improve UX and reduce friction for new customers. We are looking for great generalist software engineers with a passion for the experience-layer that have an interest in or experience with growing a user-base and building a great customer onboarding pipeline and experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;How You Will Make a Difference\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;In this role, you will drive the technical design and lead the implementation of high-impact user-experience improvements across the Klaviyo product, focusing on areas critical to new customer success and adoption. You will own the entire project lifecycle, working through ambiguity and requirements refinement to execution and delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will own the end-to-end experimentation process, including contributing to the definition of strategy, architecting and implementing A/B tests to validate product hypotheses, and interpreting data to drive significant iterative improvements. You will be accountable for the quality and operational health of the features you deliver.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will serve as a technical leader and liaison, collaborating proactively with partners across teams to define and prioritize key technical initiatives to shape the long-term product roadmap.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will take a lead role in mentoring and providing technical guidance to other engineers on the team, elevating our experimentation, development, and operational practices, ensuring contributions consistently leave the product area better than when you found it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will define the architectural approach and technical strategy for your area of responsibility, anticipating scalability and reliability needs, including leveraging AI agents in our work and delivery, ensuring the solution is robust, scalable, and adheres to best practices for security, performance, and maintainability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working from our Boston HQ 5 times per week\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Who You Are\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have an extensive background in full stack software engineering, demonstrating deep understanding of Klaviyo’s systems and the ability to architect, deliver, and maintain software with an emphasis on high-scale, user-facing features, and their supporting APIs and infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to drive technical strategy and improvement using a data-driven mindset, leading to measurable business results and upholding best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated technical experience in using and championing AI-driven software delivery practices and methods, a passion for continuous learning and mentoring, and the ability to work productively through others to set them up for project success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience driving A/B testing strategies for products with metric-based goals to significantly improve user experience, customer acquisition, and success is a \u0026lt;em\u0026gt;strong\u0026lt;/em\u0026gt; plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thrives in an entrepreneurial type environment that is customer focused and strategic, while bringing clarity and technical stability to ambiguous challenges and prioritizing work that enables the team to move faster.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Technologies we use (not exhaustive):\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;HTML, TypeScript, JavaScript, React\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Python, Django\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MySQL, Cassandra, RabbitMQ, Redis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Amazon Web Services (EC2, RDS, Aurora, etc.), Terraform, Ansible, Packer, and other DevOps tools\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$148,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$222,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7777369003?gh_jid=7777369003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5782986003,"location":{"name":"Boston, MA"},"metadata":null,"id":7777369003,"updated_at":"2026-07-11T04:16:05-04:00","requisition_id":"R-102721","title":"Senior Software Engineer - Infrastructure Security","company_name":"Klaviyo","first_published":"2026-06-22T09:21:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Team Overview\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;The Infrastructure Security team makes it simple and easy for engineers to make secure choices while developing world-class software at high speed. Security is built in by default—seamless and effortless—making engineers’ lives better and Klaviyo more secure.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work sits at the intersection of security, infrastructure, and software engineering. We build cloud-native platforms and services that are reliable, secure, and performant at global scale, forming the foundation that Klaviyo engineers rely on every day.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is for engineers who enjoy building modern distributed systems, care about security and reliability, and want to have real impact across a large engineering organization.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;How you’ll make an impact\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Software Engineer on the Infrastructure Security team, you will build and operate the systems that help Klaviyo engineers ship secure software with confidence. You will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, build, and maintain cloud-native security services used across Klaviyo\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own meaningful components and services end to end, from implementation through production operation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve the availability, scalability, latency, and efficiency of infrastructure security systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with senior engineers on system design and architecture, contributing ideas and technical solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify performance, reliability, and security issues in distributed systems and drive improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work extensively with technologies such as Python, Golang, AWS, Kubernetes, Terraform, and modern data stores\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate actively in design reviews, code reviews, and whiteboarding sessions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to operational excellence through monitoring, alerting, and incident response\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in an on-call rotation with a focus on learning, prevention, and reducing operational toil\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build tooling, automation, and documentation that improve developer experience and security posture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with product-facing and platform engineers to ship impactful, secure solutions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Who you are\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have \u0026lt;strong\u0026gt;6+ years \u0026lt;/strong\u0026gt;of solid experience building and operating \u0026lt;strong\u0026gt;cloud-native, distributed systems\u0026lt;/strong\u0026gt; in production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable writing production-quality code in a language such as \u0026lt;strong\u0026gt;Python or Go\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have hands-on experience with \u0026lt;strong\u0026gt;AWS (or a similar cloud provider)\u0026lt;/strong\u0026gt; and understand managed services, networking, and IAM concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience working with \u0026lt;strong\u0026gt;containers and orchestration platforms\u0026lt;/strong\u0026gt; such as Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience writing infrastructure as code using languages such as \u0026lt;strong\u0026gt;Terraform\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable owning services and features independently, while knowing when to ask for feedback or support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You understand the fundamentals of scalable, multi-tenant architectures and secure system design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You care about reliability, performance, observability, and security—not just shipping features\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable participating in on-call and responding to production issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are an excellent communicator and collaborator. You lead technical discussions at the project and product-area level, write clear technical design documents and RFCs, and keep stakeholders aligned on progress, risks, and trade-offs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to handle yourself and complex systems in outage situations and to drive failures to root cause analysis and prevention of future issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You question convention and proactively look for ways to improve, whether that’s workflows, architecture, tooling, or team processes. You are intrinsically motivated to drive incremental and step-change improvements that deliver value to the business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You mentor and support other engineers, offering thoughtful feedback in design and code reviews, helping refine specifications, and investing in the growth of more junior engineers on the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You enjoy working on small, autonomous, agile teams, shipping early and often, pairing with product managers, business stakeholders, and other engineers to craft better software.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Nice to have\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience building security tooling, working with security infrastructure systems like Vault, AWS IAM, WAFs, and more\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with service meshes, API gateways, or zero-trust architectures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience improving performance in distributed systems or debugging complex multi-service workflows\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Tech Stack\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo’s platform is primarily built with Python and React and runs on AWS. Engineers join us from a wide range of technical backgrounds and are supported in learning our stack. Core technologies include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Python / Django / Golang / FastAPI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MySQL / Redis / Memcached\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;RabbitMQ / Celery / Apache Kafka / Apache Pulsar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS / Terraform / Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Location \u0026amp;amp; Work Model\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;This role is based in \u0026lt;strong\u0026gt;Boston, Massachusetts\u0026lt;/strong\u0026gt;. Klaviyo supports work authorization and relocation for this position.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, we enjoy tackling meaningful engineering challenges and value people who take ownership, learn continuously, and collaborate openly. We are committed to building inclusive teams and encourage applications from candidates of all backgrounds.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is growing fast and we have openings for all skill levels across all of our teams. Learn more about our engineering culture at https://klaviyo.tech\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using\u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt; Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey\u0026lt;a href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt; here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$148,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$222,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7783904003?gh_jid=7783904003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5786043003,"location":{"name":"Boston, MA"},"metadata":null,"id":7783904003,"updated_at":"2026-07-02T10:02:57-04:00","requisition_id":"R-102737","title":"Senior Software Engineer, Platform Engineering","company_name":"Klaviyo","first_published":"2026-06-25T12:54:20-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The mission of the Platform Engineering team is to provide infrastructure primitives, platforms, tooling, and guidance to Klaviyo engineering. This role will specifically focus on our core platform services and developer experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Software Engineer, you\u0026#39;ll work on crafting a paved path for product teams to manage their services and applications. You will own the design and development of foundational platform services that enable Klaviyo\u0026#39;s engineering teams to move faster with confidence. This role will be required to be in office 5x a week.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;How you will make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ship foundational services to enable Klaviyo engineering to move faster with confidence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build a deep understanding of engineering needs across the organization, guiding the design and development of appropriate platform primitives (Infra, Databases, Queuing, etc), that align with the platform\u0026#39;s vision and practically empower product teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design, develop, and deliver software to dramatically improve the availability, scalability, latency, and efficiency of Klaviyo\u0026#39;s core platforms, helping teams to better serve customers and meet their SLOs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and develop systems and processes that enable highly available and scalable applications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage technology such as Python, Go, AWS, and Kubernetes to advance Klaviyo\u0026#39;s platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and pair with other Klaviyo engineers to build better software by focusing on performance, self-healing systems, configuration as code, and defensive programming.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;BA or BS Degree in Computer Science, related field, or equivalent experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of responsibility operating and scaling complex distributed systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in a cloud-native environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience developing applications in Python and Go.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in operating Kubernetes at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Terraform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fundamental understanding of Linux and all layers of the networking stack.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in a subset of platform-related areas such as Kubernetes, infrastructure as code, API gateways \u0026amp;amp; traffic management, observability, or asynchronous processing tooling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$148,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$222,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7597868003?gh_jid=7597868003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":5704770003,"location":{"name":"Boston, MA"},"metadata":null,"id":7597868003,"updated_at":"2026-07-02T10:02:38-04:00","requisition_id":"R-102012","title":"Senior Software Engineer - Profiles, Lists and Segments","company_name":"Klaviyo","first_published":"2026-01-22T17:35:08-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why You Should Join the PLS (Profiles, Lists and Segments) Team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The PLS team is responsible for building and scaling the core customer data experiences at Klaviyo —\u0026amp;nbsp;\u0026lt;strong\u0026gt;profiles, lists, and real-time segments\u0026lt;/strong\u0026gt;. We own the tools that let customers understand who their users are, group them into meaningful audiences, and keep those audiences up to date as new data flows in. Our work underpins how customers target, personalize, and measure every message they send, making this product area core to Klaviyo’s continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Software Engineer on the team, you’ll play a key role in designing and building scalable systems that power how customers manage and activate their data. Partnering closely with product managers, data scientists, and other platform teams, you’ll help define scope, translate complex data and UX problems into practical implementations, and build intuitive workflows that give customers confidence in their audiences. This role leans frontend, with a strong focus on crafting thoughtful, reusable components and seamless user experiences using technologies like TypeScript, React, Python, and Django. There are ample opportunities for growth given the scope of this role and the team’s central role in Klaviyo’s product.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You Will Make a Difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You will be a core member of the PLS team, working on impactful customer-facing features that will make our product the best in the industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will work on creating easy-to-use editors that are highly performant.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will work closely with Product, Design, and Data Science to provide the best experience for our customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will mentor team members and drive initiatives that help the team learn new skills.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in full-stack development with strong hands-on skills in React, Redux, JavaScript, HTML, and CSS, along with familiarity with general web best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Has a track record of delivering and shipping work powered by or accelerated through AI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience conducting code reviews and running a robust testing cycle using automated testing practices and frameworks, including end-to-end and integration tests (e.g., cypress, pytest).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced with RESTful and GraphQL APIs, and evolving APIs and data models to support product success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You take ownership of your work—from requirements and edge cases to implementation and testing—and are motivated by solving tough problems with others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of leading complex, multi-quarter projects involving cross-team collaboration and being accountable for their outcomes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technologies We Use (not exhaustive):\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;React, TypeScript, Redux\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Python, Django\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Amazon Web Services (EC2, RDS, Aurora, S3, etc.), Terraform, and other DevOps tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MySQL, RabbitMQ, Redis, ProxySQL\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;br\u0026gt;\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot; style=\u0026quot;text-decoration:underline\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$148,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$222,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7806004003?gh_jid=7806004003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5795972003,"location":{"name":"Dublin, IE"},"metadata":null,"id":7806004003,"updated_at":"2026-07-27T12:04:57-04:00","requisition_id":"R-102832","title":"Senior Software Engineer, Reliability ","company_name":"Klaviyo","first_published":"2026-07-16T09:02:21-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;Team Overview:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Software Engineer, Reliability, you’ll ensure Klaviyo’s critical platforms are reliable, scalable, and sustainable while enabling rapid product development. We treat reliability as a core product feature and use software engineering to solve complex systems and operational challenges.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work spans security, infrastructure, and software development, requiring us to understand systems and engineering. We build complex, foundational solutions that must be extremely reliable, secure, and performant at global scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our charter is to build and operate foundational services and infrastructure, define clear reliability objectives, reduce operational toil through automation, and continuously improve systems based on real production learnings. The work is highly visible and directly impacts how Klaviyos build software and how customers experience Klaviyo every day.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make an Impact:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Software Engineer, Reliability, you will build and operate the platforms, systems, and services that underpin Klaviyo’s reliability and operational excellence. You will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and operate foundational, security-critical services with a strong emphasis on availability, scalability, latency, and fault tolerance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply software engineering principles to automate infrastructure, reduce operational toil, and improve system reliability at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design, implement, and evolve systems using SRE best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and refine SLIs, SLOs, and error budgets to guide engineering decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve observability, alerting, and incident response to reduce mean time to detection and recovery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in on-call rotations with a focus on sustainable operations and automatic remediations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform quantitative analysis to understand system behavior, capacity constraints, and scaling limits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify systemic risks and reliability bottlenecks and drive long-term, preventative solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with product, platform, and security engineers to influence architecture early and ship reliable systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and pair with other engineers, helping raise the bar for reliability, operational maturity, and engineering excellence\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;You are a cloud-native, platform-focused SRE who uses software to build and operate reliable production systems at scale.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You write and maintain production-quality code (e.g. Python, Go, or similar) to build internal platforms, automate operations, and improve system reliability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have built, deployed, and operated distributed, cloud-native systems and understand failure modes such as partial outages, dependency failures, resource saturation, and cascading impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience operating containerized workloads and platforms (e.g. Kubernetes) in production, including deployment strategies, scaling behavior, and service networking\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable participating in on-call rotations and diagnosing production issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have designed and operated observability systems and know how to build actionable alerts that reflect real user and service impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You apply SRE concepts such as SLIs, SLOs, error budgets, and burn-rate–based alerting to guide engineering decisions and operational response\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have hands-on experience with infrastructure as code and declarative configuration (e.g. Terraform, Kubernetes manifests, policy-as-code)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have performed capacity planning, load testing, and performance analysis for distributed services and platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You routinely contribute to post-incident reviews and drive concrete, code-focused follow-up actions that prevent recurrence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable reviewing and contributing to technical designs, platform APIs, operational runbooks, and system documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Nice to Have:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting security-critical platforms or building internal security tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with identity, access management, secrets management, or policy enforcement systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience operating systems at scale in cloud environments (AWS preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in resilience testing, fault injection, or chaos engineering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong comprehension of algorithms and data structures at scale\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Tech Stack:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo’s platform is primarily built with Python and React and runs on AWS. Engineers join us from a wide range of technical backgrounds and are supported in learning our stack.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Core technologies include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Python / Django / FastAPI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MySQL / Redis / Memcached\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;RabbitMQ / Celery / Apache Kafka / Apache Pulsar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS / Terraform / Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;€92.000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;€138.000 EUR\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4061644003,"name":"Dublin","location":"Dublin, County Dublin, Ireland","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7636622003?gh_jid=7636622003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5720792003,"location":{"name":"London, UK"},"metadata":null,"id":7636622003,"updated_at":"2026-07-27T12:04:56-04:00","requisition_id":"R-102231","title":"Senior Solution Architect - Professional Services","company_name":"Klaviyo","first_published":"2026-02-25T12:16:38-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;About the Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Professional Services team members are critical to our customers’ success. They combine \u0026lt;strong\u0026gt;enterprise-grade project ownership\u0026lt;/strong\u0026gt;, \u0026lt;strong\u0026gt;deep Klaviyo and martech expertise\u0026lt;/strong\u0026gt;, and \u0026lt;strong\u0026gt;consultative engagement skills\u0026lt;/strong\u0026gt; to deliver high-impact implementations and strategic technical solutions for complex customers. They lead scoped, post-sales engagements, shaping how work is delivered and scaled.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own strategic customer engagements end-to-end, from shaping delivery in partnership with Sales to driving successful implementation and long-term adoption alongside Customer Success and Partner teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate as a \u0026lt;strong\u0026gt;senior individual contributor\u0026lt;/strong\u0026gt; who is trusted by customers and internal stakeholders to lead through complexity, influence at the executive level, and consistently deliver measurable outcomes for enterprise accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Combine strong \u0026lt;strong\u0026gt;delivery/project leadership\u0026lt;/strong\u0026gt; with \u0026lt;strong\u0026gt;technical depth and solution design\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;How You’ll Make a Difference\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;Core Responsibilities\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Shape and scope strategic engagements\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Assist in defining Statements of Work (SOWs) that clearly articulate scope, deliverables, timelines, dependencies, and success metrics for complex technical engagements, ensuring alignment between customer goals and Klaviyo delivery capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead consultative conversations with customers to clarify business objectives, identify risks, and translate desired outcomes into actionable technical implementation plans.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Lead strategic technical engagements\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the owner for key technical phases of the customer journey, ensuring projects are delivered on time, on budget, and in line with agreed outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong stakeholder relationships and communicate effectively with internal and external stakeholders to maintain visibility, accountability, and momentum toward customer goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Anticipate risks, build mitigation strategies, and adjust plans to keep enterprise projects on track.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Act as a strategic advisor and subject-matter expert\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Become a deep expert in the Klaviyo platform and surrounding martech ecosystem, from data models and integrations to messaging channels (Email, SMS) and CDP use cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate customer business goals into technical and operational solutions that leverage platform capabilities and best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate and enable internal teams and customer stakeholders, becoming the go-to resource for complex questions, best practices, and solution tradeoffs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Drive repeatable, scalable solutions and continuous improvement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Approach engagements with a highly analytical mindset - solving for the specific customer first, then identifying patterns and codifying repeatable solutions or feeding insights to internal product and engineering teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to internal initiatives and process improvements that elevate overall Professional Services delivery quality and consistency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain excellent operational hygiene by regularly updating tools and systems (e.g., project status, risks, timesheets) without management reminders.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Lead through influence and mentorship\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate executive presence and the ability to articulate solution tradeoffs, securing buy-in from technical and non-technical stakeholders across all organizational levels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide informal coaching and mentorship to peers, sharing best practices and supporting skill development across the team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technical Solution Leadership\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as an ongoing technical advisor for enterprise customers, translating business goals into robust technical designs that align with objectives and industry best practices.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Take full ownership of technical deliverables and their project milestones, collaborating with customer teams and internal teams to ensure high-quality outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your technical expertise to design and prototype tailored and scalable solutions for internal and external projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quantify and communicate business cases for product enhancements, using evidence from customer usage to inform roadmap discussions for enterprise needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act with urgency and precision to troubleshoot complex technical issues, ensuring customers receive best-in-class support during critical moments.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Who You Are\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Experience\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years in SaaS Professional Services, implementation, solution consulting, or similar customer-facing technical roles, with a track record of leading \u0026lt;strong\u0026gt;enterprise-level\u0026lt;/strong\u0026gt; projects or solutioning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success working with multiple stakeholders across diverse teams and departments in complex, often global, environments.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Consultative \u0026amp;amp; Commercial Acumen\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Comfortable articulating how Professional Services accelerate time to value and business impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adept at balancing technical depth with commercial clarity, ensuring proposed engagements are both feasible to deliver and impactful for customers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Domain \u0026amp;amp; Technical Skills\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with modern web development languages/frameworks (eg. HTML, CSS, JavaScript) and general-purpose programming languages (eg. Node, Python), and a proven ability to learn new languages and technical concepts with minimal guidance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of the martech landscape and surrounding technologies, including Email, SMS/Mobile, and how to leverage a CDP for advanced use cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated familiarity with APIs, webhooks, and integrating SaaS platforms into complex enterprise tech stacks; able to guide customers toward best-practice architectures.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Leadership \u0026amp;amp; Collaboration\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated executive presence and ability to engage, influence, and align C-level and senior stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communicator across written, verbal, and virtual channels, able to convey and translate technical and marketing concepts to a range of audiences (project managers, marketers, developers, executives).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong collaborator with a positive attitude, curiosity, and eagerness to learn, who thrives in a rapidly changing environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience acting as a technical advisor or architect for complex implementations, especially in martech, CDP, or B2C CRM contexts.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Working Style\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proactive, resourceful problem-solver who takes ownership and drives solutions forward autonomously.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consistently maintains operational rigor (status updates, risks, time tracking) without management reminders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interested in mentoring others and contributing to team-level execution and enablement beyond individual delivery.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;£73,600\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;£110,400 GBP\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005180003,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":4002750003,"name":"London","location":"London, England, United Kingdom","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7792538003?gh_jid=7792538003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5789350003,"location":{"name":"Boston, MA"},"metadata":null,"id":7792538003,"updated_at":"2026-07-08T11:58:26-04:00","requisition_id":"R-102800","title":"Senior Systems Engineering Manager, Corporate IT","company_name":"Klaviyo","first_published":"2026-07-08T11:58:26-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Klaviyo, the IT Systems team builds and maintains the enterprise technology foundation that enables Klaviyos to do their best work. We are looking for a Senior Systems Engineering Manager, Corporate IT to lead and scale a high-impact engineering team responsible for the SaaS systems, identity and access management, endpoint management, and infrastructure that power Klaviyo’s global operations. In this role, you will manage a team of engineers—and as the team grows, managers of engineers—setting the organizational and technical direction for the group. You will be responsible for building team structure, developing engineering leaders, and driving engineering excellence across the IT Systems organization, all while partnering closely with senior stakeholders to deliver outcomes aligned with Klaviyo’s business priorities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will report into the Director of Global IT.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you’ll make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build and scale the IT Systems organization:\u0026lt;/strong\u0026gt; Own organizational design for the IT Systems team. As the team grows, establish the right team topology, define spans of control, and create clear ownership areas. Recruit, develop, and retain engineers and engineering leaders across SaaS systems administration, identity and access management, endpoint management, and infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive team performance and delivery:\u0026lt;/strong\u0026gt; Set clear goals and OKRs, establish healthy team rhythms, and create an environment where engineers are focused, unblocked, and delivering high-quality outcomes consistently. Establish processes that scale—project intake, incident management, change management, and retrospectives—and evolve them as the organization matures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partner with cross-functional stakeholders:\u0026lt;/strong\u0026gt; Work closely with Security, Risk and Trust, People Operations, Finance, and Business Operations to understand needs, prioritize effectively, and align technical investments to company goals. Serve as the senior IT engineering voice in cross-functional planning forums.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Set technical direction and engineering standards:\u0026lt;/strong\u0026gt; Define the technical vision and roadmap for the IT Systems team, promoting best practices in reliability, security, scalability, and operational excellence. Balance short-term delivery with long-term technical investment across identity, endpoint, SaaS, and networking domains.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Champion automation and efficiency:\u0026lt;/strong\u0026gt; Drive the adoption of automation to reduce toil, improve IT service delivery, and enable Klaviyo’s teams to operate at scale across our global footprint.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Represent your organization with clarity:\u0026lt;/strong\u0026gt; Communicate progress, blockers, and strategy to senior leadership and cross-functional partners. Advocate for the resources your teams need.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of IT or systems engineering experience, with 3+ years in an engineering management or technical leadership role at a high-growth technology company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of building, scaling, and leading high-performing IT engineering teams. You’ve grown teams from small squads into structured organizations and know how to design teams for autonomy and accountability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical foundation across enterprise IT domains—SaaS systems administration, identity and access management (Okta or similar), endpoint management (Jamf, Intune), and enterprise networking.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience partnering with cross-functional stakeholders to define requirements, prioritize work, and deliver measurable outcomes aligned with business goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to set technical strategy and drive engineering excellence across multiple IT domains simultaneously.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills with the ability to clearly articulate technical concepts to non-technical audiences and influence without authority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with vendor management, SaaS lifecycle management, and IT budget ownership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;***This position is designated as\u0026amp;nbsp;\u0026lt;em\u0026gt;hybrid\u0026lt;/em\u0026gt;, and has an in office component of three (3) times per week***\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$144,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$216,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7811667003?gh_jid=7811667003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5798666003,"location":{"name":"Boston, MA"},"metadata":null,"id":7811667003,"updated_at":"2026-07-24T12:20:12-04:00","requisition_id":"R-102862","title":"Software Engineer - Advanced Reporting","company_name":"Klaviyo","first_published":"2026-07-24T12:20:12-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;SWE II, Advanced Reporting (Boston, MA onsite 5x a week)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you\u0026#39;re a close but not exact match with the description, we hope you\u0026#39;ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo operates a real-time data analytics platform coded primarily in Python that is built for massive scale. Engineers come to Klaviyo with experience in a variety of languages and from a number of disciplines.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The \u0026lt;strong\u0026gt;Advanced Reporting Team\u0026lt;/strong\u0026gt; is responsible for delivering enterprise-grade, AI-powered analytics that help sophisticated brands understand their business, make confident decisions, and take action, all directly inside the Klaviyo platform. The team builds curated and customizable reporting experiences that serve all of Klaviyo’s customers with complex data, multiple channels, and advanced analytical needs. The team collaborates closely with Product, Design, and cross-functional partners across Klaviyo to ensure that insights are not just observed but operationalized, connecting analytics directly to action.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Engineer on the Advanced Reporting Team, you can expect to be deeply involved in the technical strategy behind how we access, aggregate, and present data at scale across the Klaviyo platform. You\u0026#39;ll own projects that contribute to driving adoption and retention of Marketing Analytics, building the reporting capabilities that are a key reason customers purchase and expand with Klaviyo. You\u0026#39;ll work full stack, from the data access and storage layers that power enterprise-grade analytics, to the front-end experiences that make complex data intuitive and actionable. Your tech stack will include Python, TypeScript, React, AWS, and Django.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You Will Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deliver advanced reporting capabilities that drive adoption and directly contribute to growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build experiences that close the loop from insight to action, enabling customers to create segments, campaigns, and flows directly from reporting surfaces.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop product-led experiences that make the value of Marketing Analytics visible and compelling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work cross-functionally with Product, Design, Data Science, and partner engineering teams to shape the roadmap and technical direction of analytics at Klaviyo\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have ample opportunities for growth as the team expands its scope across enterprise portfolio analytics, AI-assisted exploration, and agentic integrations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience working in a in a full stack capacity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in at least one modern programming language (Python or TypeScript/React are a plus)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Degree or equivalent experience in a software engineering discipline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to communicate well and collaborate effectively across disciplines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to work with others on a team and partner closely with product, design, and data stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to learn continuously and adapt to a high-growth environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to stick with and solve difficult problems, particularly around data at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excited to work at the intersection of data visualization, analytics, and AI. Building experiences that help customers understand and act on their data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interested in up-market product challenges, including enterprise-grade reliability, and customization.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technologies We Use (non-exhaustive)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Front-end technologies like TypeScript, React, and CSS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Backend primarily using Django, FastAPI, and Python, with data pipelines via Airflow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Infrastructure on AWS, Kubernetes, Docker, and Terraform\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$116,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$174,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7659484003?gh_jid=7659484003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5729888003,"location":{"name":"Boston, MA"},"metadata":null,"id":7659484003,"updated_at":"2026-07-21T14:17:22-04:00","requisition_id":"R-102320","title":"Software Engineer II - Growth","company_name":"Klaviyo","first_published":"2026-06-23T12:36:50-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;About Klaviyo\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is a world-leading marketing automation platform dedicated to accelerating revenue and customer connection for online businesses using the channels they own like email, web and mobile. Enabling brands to leverage these owned marketing channels, Klaviyo makes it easy to store, access, analyze and use transactional and behavioral data to power highly-targeted customer and prospect communications. The company’s hybrid customer-data and marketing-platform model allows companies to grow by fostering direct, high-fidelity relationships with customers, without giving up their valuable data to Facebook or Amazon. In 2020, Klaviyo reached coveted unicorn status with a robust Series C of $200m at $4.15B valuation. Innovative companies like Unilever, Custom Ink, and Huckberry sell more with Klaviyo. Learn more at \u0026lt;a href=\u0026quot;http://www.klaviyo.com\u0026quot;\u0026gt;www.klaviyo.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Why You Should Join the Onboarding Team\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Product Expansion / Activation team at Klaviyo is focused on improving the early experience of Klaviyo for new customers. We work diligently to improve the rate at which customers are successfully setting up their Klaviyo account and gaining value from the platform. Engineers on the team use data to discover opportunities for improvement, implement A/B tests to validate ideas, and work across the product to iteratively improve UX and reduce friction for new customers. We are looking for great generalist software engineers with a passion for the experience-layer that have an interest in or experience with growing a user-base and building a great customer onboarding pipeline and experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;How You Will Make a Difference\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;In this role, you will implement user-experience improvements across the Klaviyo product, especially in areas that affect new customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will design and implement A/B tests to validate ideas, and interpret the results of these tests to inform iterative improvements to the product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will collaborate with marketing, data-science, sales, and engineering teams to discover areas for improvement, as well as engaging with customers directly to learn more about how we can better serve their needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will help us improve our experimentation and development processes, and mentor other engineers on the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will clearly define the goal, constraints, and context for AI agents, while remaining responsible for the correctness of the implementation, with a focus on security, performance, and maintainability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working from our Boston HQ 5 days a week.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Who You Are\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have a background in full stack software engineering with experience building and improving products with an emphasis on user-facing features, along with the APIs and infrastructure to support them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about growing and improving a product on a daily basis using a data driven mindset.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced with A/B Testing products with metric based goals to improve user experience and customer acquisition and success (nice to have)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability and success in using AI-driven software delivery practices and methods and/or a willingness and excitement to learn.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thrives in an entrepreneurial type environment that is fast paced, customer focused, and strategic.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technologies we use (not exhaustive):\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;HTML, TypeScript, JavaScript, React\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Python, Django\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MySQL, Cassandra, RabbitMQ, Redis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Amazon Web Services (EC2, RDS, Aurora, etc.), Terraform, Ansible, Packer, and other DevOps tools\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$116,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$174,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7609528003?gh_jid=7609528003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5709741003,"location":{"name":"Dublin, IE"},"metadata":null,"id":7609528003,"updated_at":"2026-07-27T12:04:56-04:00","requisition_id":"R-102127","title":"Software Engineer II, Infrastructure Security","company_name":"Klaviyo","first_published":"2026-02-02T11:14:32-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Team Overview\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;The Infrastructure Security team makes it simple and easy for engineers to make secure choices while developing world-class software at high speed. Security is built in by default—seamless and effortless—making engineers’ lives better and Klaviyo more secure.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work sits at the intersection of security, infrastructure, and software engineering. We build cloud-native platforms and services that are reliable, secure, and performant at global scale, forming the foundation that Klaviyo engineers rely on every day.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is for engineers who enjoy building modern distributed systems, care about security and reliability, and want to have real impact across a large engineering organization.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;How you’ll make an impact\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As a Software Engineer on the Infrastructure Security team, you will build and operate the systems that help Klaviyo engineers ship secure software with confidence. You will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, build, and maintain cloud-native security services used across Klaviyo\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own meaningful components and services end to end, from implementation through production operation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve the availability, scalability, latency, and efficiency of infrastructure security systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with senior engineers on system design and architecture, contributing ideas and technical solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify performance, reliability, and security issues in distributed systems and drive improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work extensively with technologies such as Python, Golang, AWS, Kubernetes, Terraform, and modern data stores\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate actively in design reviews, code reviews, and whiteboarding sessions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to operational excellence through monitoring, alerting, and incident response\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in an on-call rotation with a focus on learning, prevention, and reducing operational toil\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build tooling, automation, and documentation that improve developer experience and security posture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with product-facing and platform engineers to ship impactful, secure solutions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Who you are\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have solid experience building and operating \u0026lt;strong\u0026gt;cloud-native, distributed systems\u0026lt;/strong\u0026gt; in production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable writing production-quality code in a language such as \u0026lt;strong\u0026gt;Python or Go\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have hands-on experience with \u0026lt;strong\u0026gt;AWS (or a similar cloud provider)\u0026lt;/strong\u0026gt; and understand managed services, networking, and IAM concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience working with \u0026lt;strong\u0026gt;containers and orchestration platforms\u0026lt;/strong\u0026gt; such as Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable owning services and features independently, while knowing when to ask for feedback or support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You understand the fundamentals of scalable, multi-tenant architectures and secure system design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You care about reliability, performance, observability, and security—not just shipping features\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable participating in on-call and responding to production issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You communicate clearly, collaborate well, and enjoy working through technical problems as a team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You regularly use modern developer tooling, including AI-powered tools, to improve productivity and code quality\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Nice to have\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience building or integrating security-focused systems (e.g. secrets management, IAM, authn/z, policy enforcement)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with service meshes, API gateways, or zero-trust architectures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience improving performance in distributed systems or debugging complex multi-service workflows\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Tech Stack\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo’s platform is primarily built with Python and React and runs on AWS. Engineers join us from a wide range of technical backgrounds and are supported in learning our stack. Core technologies include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Python / Django / FastAPI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MySQL / Redis / Memcached\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;RabbitMQ / Celery / Apache Kafka / Apache Pulsar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS / Terraform / Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Location \u0026amp;amp; Work Model\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;This role is based in \u0026lt;strong\u0026gt;Dublin, Ireland\u0026lt;/strong\u0026gt; and follows a \u0026lt;strong\u0026gt;hybrid working model\u0026lt;/strong\u0026gt;. Klaviyo supports work authorization and relocation for this position.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, we enjoy tackling meaningful engineering challenges and value people who take ownership, learn continuously, and collaborate openly. We are committed to building inclusive teams and encourage applications from candidates of all backgrounds.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot; style=\u0026quot;text-decoration:underline\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;€76.000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;€114.000 EUR\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4061644003,"name":"Dublin","location":"Dublin, County Dublin, Ireland","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7774824003?gh_jid=7774824003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5781989003,"location":{"name":"Dublin, IE"},"metadata":null,"id":7774824003,"updated_at":"2026-07-27T12:04:57-04:00","requisition_id":"R-102767","title":"Software Engineer II, Messaging Infrastructure","company_name":"Klaviyo","first_published":"2026-06-18T17:21:35-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is a leading marketing automation platform that helps businesses grow by delivering personalized experiences. Our mission is to empower creators to own their destiny. We believe in providing an exceptional developer experience that enables our engineering teams to build and ship high-quality software efficiently and with confidence.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Messaging Infra organization at Klaviyo is focused on high-growth customer engagement through various messaging channels (email, SMS/MMS/RCS, mobile push, WhatsApp, and more). We work with multiple stakeholders to provide best-in-class service and reliability to connect a wide range of businesses, from entrepreneurs to enterprises, with their end users. The messaging platform is a mission-critical system, responsible for delivering billions of messages, and must be architected for massive scale and reliability.\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;How You Will Make a Difference\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;In this role, you will own and build features/services that hundreds of thousands of Klaviyo customers rely on daily to drive their business forward.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work on crafting our highly-scalable, highly-available campaign pipeline that processes and delivers hundreds of millions of messages daily growing to billions scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate radically with teams and stakeholders across Klaviyo on designs, implementations, and engineering practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Learn new technologies, bring them to the team and apply them to evolve our systems to the next level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help us improve our experimentation and development processes, and mentor other engineers on the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in the technical interview process to help maintain a high bar for our growing teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the company as a subject matter expert, constantly pushing yourself to be a better engineer and to level up all of your peers within your team and within Klaviyo.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have 4+ years of experience in a software engineering discipline and have architected, built and delivered at least one complex system.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience on large-scale system architecture, technologies and patterns. Have a good understanding of their pros/cons and use scenarios, able to apply them to system design by making appropriate tradeoffs to meet the business needs best.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Love digging into performance and scalability issues to drive breakthrough solutions-- whether it\u0026#39;s a performance degradation or too many clicks in a workflow, a database query timing out, or a queue that just won’t drain. You recognize all problems can be solved.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about growing and improving a product daily using a data driven mindset, familiar with system monitoring and alerting techniques.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience with being a coach and a mentor for team members and helping them grow.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Like working on small, high-performing autonomous agile teams. At Klaviyo, you will have ownership of features, but you\u0026#39;ll collaborate radically with everyone to make sure we produce the right solution.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technologies we use (not exhaustive):\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Languages \u0026amp;amp; Frameworks:\u0026lt;/em\u0026gt; Python, Django, React\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Data \u0026amp;amp; Infrastructure:\u0026lt;/em\u0026gt; MySQL, Redis, Memcached, Apache Zookeeper, Apache Pulsar\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Cloud \u0026amp;amp; DevOps:\u0026lt;/em\u0026gt; AWS (EC2, RDS, Aurora), Terraform, Jenkins\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location \u0026amp;amp; Work Model:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is based in Dublin, Ireland and follows a hybrid working model. Klaviyo supports work authorization and relocation for this position.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, we enjoy tackling meaningful engineering challenges and value people who take ownership, learn continuously, and collaborate openly. We are committed to building inclusive teams and encourage applications from candidates of all backgrounds.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is growing fast and we have openings for all skill levels across all of our teams. Learn more about our engineering culture at https://klaviyo.tech\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;€76.000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;€114.000 EUR\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4061644003,"name":"Dublin","location":"Dublin, County Dublin, Ireland","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7792539003?gh_jid=7792539003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5789351003,"location":{"name":"Boston, MA"},"metadata":null,"id":7792539003,"updated_at":"2026-07-21T14:17:29-04:00","requisition_id":"R-102801","title":"Software Engineer II (Mobile Developer - Android/Kotlin) - Mobile App Growth","company_name":"Klaviyo","first_published":"2026-07-08T11:57:28-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why you should join the Mobile App Growth team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Mobile App Growth team\u0026#39;s mission is to enable Klaviyo customers to develop and maintain personalized relationships with their mobile app users through rich mobile app experiences. The team is part of the Mobile App Marketing org and owns Klaviyo\u0026#39;s mobile SDKs — the foundational layer that enables customers to integrate Klaviyo into their mobile apps. We maintain native and wrapper SDKs across iOS, Android, React Native, Expo, and Flutter.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a natural extension of the SDK, the team also builds and maintains adjacent mobile products that are enabled by it:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;In-app messaging — including the in-app messaging publishing and scheduling pipeline\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Universal linking — universal links settings pages and web tier\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Geofencing\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;That product list keeps expanding — this year alone the team is greenfielding several new features, including mobile inbox. We\u0026#39;re looking for passionate engineers who want to roll up their sleeves and grow beyond just Android into the other areas the team owns.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll make an impact\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, build, and ship features and fixes to the Android SDK — your primary area of ownership — used across a huge range of third-party apps and OS versions/devices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pitch in on our other mobile SDKs (iOS, React Native, Expo, and Flutter) when priorities call for it; you don\u0026#39;t need to be an expert everywhere, but you should be willing to get hands-on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the backend services, infrastructure, and embedded web UI that power products like in-app messaging, universal linking, and geofencing — including newer greenfield work like mobile inbox.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diagnose and resolve SDK issues reported by customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write clean, well-tested code and participate in code and design review.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with product and other engineering teams to keep tracking and messaging behavior consistent across platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to documentation, sample apps, and integration guides that customers use to adopt the SDKs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Android-first\u0026lt;/strong\u0026gt; — 1-3 years of professional Android development experience, ideally including Kotlin; this is your core strength and primary focus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Self-motivated \u0026lt;/strong\u0026gt;— you don\u0026#39;t need heavy oversight to make progress; you take a problem, figure out the right questions, and drive it to done.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;High ownership\u0026lt;/strong\u0026gt; — you treat outcomes as yours end-to-end, not just the code you personally typed. As AI tooling raises how much one engineer can credibly own, this matters more than it used to.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Adaptable\u0026lt;/strong\u0026gt; — willing to pick up iOS, backend, or frontend work when it falls under the team\u0026#39;s ownership; you don\u0026#39;t need to be an expert everywhere.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Production-tested\u0026lt;/strong\u0026gt; — experience shipping and maintaining production Android code, with a solid grasp of the Android lifecycle, threading, and Gradle.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Comfortable in the weeds\u0026lt;/strong\u0026gt; — used to debugging across a wide matrix of devices, OS versions, and third-party app environments, since SDK work means you don\u0026#39;t control the host app.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Quality-minded \u0026lt;/strong\u0026gt;— familiar with testing practices (unit, integration, instrumentation) and CI/CD for mobile.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Clear communicator\u0026lt;/strong\u0026gt; — you\u0026#39;ll work with customers\u0026#39; engineering teams as well as your own.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Curious\u0026lt;/strong\u0026gt; — comfortable with webviews and location services, and open to picking up new technologies (Python, React, AWS) as the team\u0026#39;s surface area grows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Bonus\u0026lt;/strong\u0026gt;: experience building or maintaining an SDK/library (versus an app), exposure to iOS/Swift or backend services, familiarity with push notification/messaging systems, or contributions to open source.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Technologies We Use (not exhaustive)\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;iOS (Swift)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Android (Kotlin)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;React Native\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flutter\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;React, TypeScript, Redux\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Python, Django\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MySQL, Redis, DynamoDB\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS (EC2, RDS, Aurora), Terraform\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;***This is an \u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;in-office\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt; position and the expectation is to work from the Boston office five (5) days per week***\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$116,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$174,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7806006003?gh_jid=7806006003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5795974003,"location":{"name":"Dublin, IE"},"metadata":null,"id":7806006003,"updated_at":"2026-07-27T12:04:57-04:00","requisition_id":"R-102834","title":"Software Engineer II, Platform Engineering","company_name":"Klaviyo","first_published":"2026-07-16T09:11:11-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Software Engineer II, Reliability\u0026amp;nbsp;(Dublin)\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Team Overview:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As a Software Engineer II, Reliability, you will help ensure Klaviyo’s critical platforms are reliable, scalable, and sustainable while enabling rapid product development.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We treat reliability as a core product feature and use software engineering to solve complex systems and operational challenges. Our work spans infrastructure, security, and software engineering, and focuses on building and operating systems that are reliable, secure, and performant at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The SRE team’s charter is to build and operate foundational services and infrastructure, reduce operational toil through automation, and continuously improve systems based on real production learnings. Your work will directly impact how Klaviyo engineers build software and how customers experience our platform every day.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make an Impact:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As a Software Engineer II, Reliability, you will contribute to the reliability and operational excellence of Klaviyo’s platforms by working on well-scoped projects and owning services with support from senior engineers. You will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build, operate, and improve production systems with a focus on reliability, scalability, and performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply software engineering principles to automate operational tasks and reduce manual toil\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the design and implementation of systems using established SRE best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help define and measure SLIs and SLOs for services you support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve observability through metrics, dashboards, logging, and tracing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in on-call rotations and respond to production incidents with guidance and support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with incident investigation and contribute to post-incident reviews and follow-up actions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform basic analysis around system behavior, capacity usage, and scaling characteristics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify reliability issues or operational pain points and work with teammates to address them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with product, platform, and security engineers to ship reliable systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write and maintain clear operational runbooks and system documentation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;You are an early-to-mid career SRE who is comfortable operating production systems and eager to deepen your expertise in reliability engineering.\u0026amp;nbsp;You:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have experience operating cloud-native production systems and services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write production-quality code (e.g. Python, Go, or similar) to automate operations and improve reliability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand common failure modes in distributed systems, such as dependency failures, resource exhaustion, and partial outages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have experience working with containerized workloads and platforms (e.g. Kubernetes) in production environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable participating in on-call rotations and diagnosing straightforward production issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have experience using observability tools and responding to alerts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are familiar with SRE concepts such as SLIs, SLOs, and error budgets, and are learning how to apply them in practice\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have hands-on experience with infrastructure as code or declarative configuration (e.g. Terraform, Kubernetes manifests)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can follow incident response processes and contribute meaningfully during outages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable receiving feedback, learning from incidents, and improving your systems over time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Nice to Have:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting security-sensitive systems or internal platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with AWS or other cloud providers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to messaging or asynchronous systems (e.g. Kafka, RabbitMQ, Celery)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interest in performance testing, capacity planning, or resilience work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practical experience with algorithms and data structures\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Tech Stack:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo’s platform is primarily built with Python and React and runs on AWS. Engineers join us from a wide range of technical backgrounds and are supported in learning our stack.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Core technologies include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Python / Django / FastAPI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MySQL / Redis / Memcached\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;RabbitMQ / Celery / Apache Kafka / Apache Pulsar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS / Terraform / Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Location \u0026amp;amp; Work Model:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;This role is based in Dublin, Ireland and follows a hybrid working model. Klaviyo supports work authorization and relocation for this position.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, we value people who take ownership, learn continuously, and collaborate openly. We are committed to building inclusive teams and encourage applications from candidates of all backgrounds.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;€76.000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;€114.000 EUR\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4061644003,"name":"Dublin","location":"Dublin, County Dublin, Ireland","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7788887003?gh_jid=7788887003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5787874003,"location":{"name":"Boston, MA"},"metadata":null,"id":7788887003,"updated_at":"2026-06-30T08:40:12-04:00","requisition_id":"R-102785","title":"Sr. Director, HR Business Partner — R\u0026D","company_name":"Klaviyo","first_published":"2026-06-30T08:40:12-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Build the people strategy behind Klaviyo\u0026#39;s AI-first R\u0026amp;amp;D engine.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is becoming an AI-first company - not as positioning, but as a fundamental shift in how we operate, hire, and build. Our R\u0026amp;amp;D organization is at the center of that transformation. Engineering, Product, Design, Data Science, Security, and IT are all being reshaped by it - and, pushing the company forward on our journey.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We need an HR leader who can sit at the table with our CPO, CTO, and CIO - not as just their HR partner, but as a genuine strategic partner who is helping drive their business into our next phase of growth. Someone who can navigate the tension between moving fast and building something that lasts. Someone who\u0026#39;s comfortable challenging a senior leader on org design at 9am and coaching a first-time people leader at 2pm.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is not a typical HR partnership role. It\u0026#39;s a mandate to build.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Partner at the top.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll be the primary HRBP for our R\u0026amp;amp;D organization - directly supporting VP+ leaders including the CPO, CTO, and CIO. That means candid advice, not polished answers. You\u0026#39;ll help them think through the hardest people questions: how to structure growing teams, where talent risk is hiding, and when a leadership problem is actually an org design problem (or vice versa).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Shape how R\u0026amp;amp;D runs as AI changes everything.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;AI isn\u0026#39;t coming to Klaviyo\u0026#39;s R\u0026amp;amp;D org - it\u0026#39;s already here. You\u0026#39;ll partner with leaders and teams to navigate what that actually means: redesigning roles, rethinking team structures, and building the skills that let people work alongside AI rather than behind it.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Drive talent strategy, not just talent process.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll translate business priorities into people strategies - org design, succession planning, hiring strategy, and leadership development - that hold up as the company scales. You know the difference between a process that creates clarity and one that just creates paperwork.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Lead with data.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll use advanced people analytics and data signaling tools to spot trends before they become problems, make the case for investment, and measure whether the things we\u0026#39;re doing are actually working.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Lead and develop an HRBP team.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll build and coach a team of HRBPs supporting R\u0026amp;amp;D - setting a high bar, modeling what great HRBP work looks like, and creating the conditions for them to do their best work.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Connect the dots across the People function.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll work closely with the Head of HRBP and Talent Development to shape how the broader HRBP team operates - building efficient / automated processes, leading cross-functional projects (performance calibration, org design, career architecture), and maintaining strong partnerships with close partners such as TA, People Ops, Total Rewards, and Employment Legal.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What Success Looks Like\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;R\u0026amp;amp;D leaders treat you as a trusted advisor - not because you\u0026#39;re available, but because your perspective is worth seeking out.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve built a team of HRBPs who are raising the bar on what strategic partnership looks like.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Org design, succession, and talent decisions are grounded in data and built around a clear point of view.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your fingerprints are on how R\u0026amp;amp;D has evolved through AI transformation - the structures, the capabilities, the culture.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;People Leaders and experts across R\u0026amp;amp;D report a measurably better partnership experience as we evolve our people strategy.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Bring\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Non-Negotiables:\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;15-20+ years of HRBP or related HR experience, with meaningful time supporting R\u0026amp;amp;D, Engineering, or Product organizations in high-growth tech.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years leading and developing HR teams - you know what great coaching looks like, and you practice it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven track record partnering with senior leaders, including the C-suite, on high-stakes decisions with wide and long-ranging impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience guiding organizations through real change - not just process improvement, but structural and strategic transformation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise on org design, performance management, and leadership development - and the data literacy to back them up.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The judgment to know when to push back and when to get out of the way.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Strong signals:\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve been inside a company during a major strategic pivot - and you helped shape how the people side of that went.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve worked in an environment where AI is changing the nature of the work itself, not just the tools used to do it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You operate with urgency. You don\u0026#39;t need consensus to move.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re comfortable in ambiguity and know how to create clarity for the people around you without pretending certainty you don\u0026#39;t have.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$224,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$336,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4004595003,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7669343003?gh_jid=7669343003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5734416003,"location":{"name":"Boston, MA"},"metadata":null,"id":7669343003,"updated_at":"2026-07-13T12:28:25-04:00","requisition_id":"R-102363","title":"Sr. Lead AI Engineer","company_name":"Klaviyo","first_published":"2026-03-18T14:15:16-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Title:\u0026lt;/strong\u0026gt; Sr. Lead AI Engineer\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Location:\u0026lt;/strong\u0026gt; Boston, MA\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is based in our Boston, MA hub (Onsite-5x week).\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, we believe the future of software isn’t just better productivity tools for humans—it’s systems that can run, optimize, and adapt themselves based on outcome and reward signals. We’ve already built the infrastructure and applications that sit between businesses and consumers—serving 183,000+ customers, billions of consumer profiles, and hundreds of billions of messages and conversion events. Now we’re investing heavily in Marketing AI and Service AI: the shared services and agentic capabilities that power AI‑native experiences across Klaviyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a \u0026lt;strong\u0026gt;Sr.\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;Lead AI Engineer \u0026lt;/strong\u0026gt;in the AI \u0026amp;amp; Analytics organization, you’ll be the technical leader for a set of high‑impact AI services and agentic systems. You’ll own architecture and execution for complex, distributed backend systems; guide other engineers through design and implementation; and partner closely with product, machine learning, and data science to turn AI ideas into reliable, scalable production capabilities. This is a hands-on tech lead role, not a people‑manager role.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Define and improve the engineering architecture for Service and Marketing AI capabilities.\u0026lt;/strong\u0026gt; Lead the design of scalable, low‑latency backend systems and APIs that power our AI products and agents for 183K+ customers, handling billions of events and interactions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build and harden AI serving systems.\u0026lt;/strong\u0026gt; Lead the development of services that host and orchestrate AI models (LLMs, tools, evaluators, retrieval systems), with clear contracts, SLOs, and observability so other teams can depend on them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Evolve our agentic architecture.\u0026lt;/strong\u0026gt; Drive the technical roadmap for Service and Marketing AI agents—improving tool use, autonomy, and reliability so agents can safely take actions on behalf of customers and internal users with minimal human intervention.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Set engineering standards for AI services.\u0026lt;/strong\u0026gt; Establish best practices for evaluation, safety/guardrails, prompt and model versioning, offline and online tests, and incident response for AI‑backed systems; hold the bar for design reviews and code quality.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead cross‑team technical work.\u0026lt;/strong\u0026gt; Act as the primary technical interface between Service / Marketing AI and other product/platform teams—clarifying ownership boundaries, aligning on interfaces, and unblocking dependencies across hubs and time zones.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Mentor and uplevel engineers.\u0026lt;/strong\u0026gt; Coach senior and mid‑level engineers through design, implementation, and operational best practices, helping them grow into stronger system owners and future tech leads.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Help build the Palo Alto hub.\u0026lt;/strong\u0026gt; Shape local engineering rituals, help with hiring and onboarding, and create healthy patterns for cross‑hub collaboration so work and career opportunities are not constrained by geography.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Measure what matters.\u0026lt;/strong\u0026gt; Define and track key metrics for your systems—availability, latency, cost‑to‑serve, agent success rates, eval scores, and customer adoption—and use those insights to drive roadmap and technical decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Transform engineering and product development workflows by putting AI at the center, building \u0026amp;amp; utilizing agentic coding tools and AI-first working.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Seasoned backend engineer \u0026amp;amp; tech lead.\u0026lt;/strong\u0026gt; 8+ years of professional software engineering experience with a strong focus on backend and distributed systems; you’ve led complex projects or areas end‑to‑end and acted as the go‑to technical owner for key services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Hands‑on with generative \u0026amp;amp; agentic AI in production.\u0026lt;/strong\u0026gt; You’ve built and shipped generative or agentic AI applications (e.g., LLM‑backed flows, tool‑using agents, retrieval‑augmented systems) and are comfortable with prompt design, few‑shot approaches, fine‑tuning, and evaluation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Deep experience with large‑scale distributed systems.\u0026lt;/strong\u0026gt; You’ve architected and operated reliable services, async processing pipelines, and distributed task queues (e.g., Celery, Kafka, SQS, RabbitMQ, Redis) supporting high‑throughput workloads.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strong Python and data tooling fluency.\u0026lt;/strong\u0026gt; Proficient in Python and modern backend frameworks (FastAPI, Django or similar), with experience using big data tools such as Spark/Hadoop and ORMs like SQLAlchemy/Alembic.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Production‑grade cloud experience.\u0026lt;/strong\u0026gt; Comfortable with AWS and Kubernetes, CI/CD pipelines, observability, and operational best practices; you treat infrastructure choices as part of the system design, not an afterthought.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Evaluation and quality‑obsessed.\u0026lt;/strong\u0026gt; You’ve designed human and automated evals for AI systems, know how to instrument for quality, and understand how to balance latency, cost, and response quality in real‑world usage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical leader, not just individual contributor.\u0026lt;/strong\u0026gt; You influence architecture beyond your own code, facilitate design reviews, rally cross‑functional partners, and help teams converge on pragmatic decisions in ambiguous spaces.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborative and customer‑first.\u0026lt;/strong\u0026gt; You’re comfortable collaborating directly with PMs, ML engineers, and customers; you can translate between customer needs, product goals, and technical constraints, and you care deeply about the customer experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You’ve already been effectively practicing agentic coding in your daily work. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Bonus:\u0026lt;/em\u0026gt; You use AI tools to accelerate exploration, shorten iteration cycles, and bring sharper ideas to the table—for yourself and your teammates.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Nice to Haves\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prior experience training and deploying ML models (including RL or RLHF) into production systems that drove measurable business impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building shared AI/ML platforms or services used by multiple product teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in marketing tech, ecommerce, or other domains where customer data, personalization, and experimentation are central.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$216,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$324,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7747511003?gh_jid=7747511003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5769475003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":7747511003,"updated_at":"2026-06-23T16:43:49-04:00","requisition_id":"R-102685","title":" Sr. Manager of GTM Incentive Compensation","company_name":"Klaviyo","first_published":"2026-05-24T10:11:28-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The GTM Incentive Compensation team sits at the intersection of Revenue Operations, Finance, Strategy, and Systems. The team owns the design, governance, administration, and operational integrity of incentive compensation programs across Klaviyo’s go-to-market organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This team partners closely with Sales, Customer Experience, Partnerships, Finance, HR, and Business Systems to ensure compensation programs drive the right business outcomes while maintaining operational accuracy, scalability, and trust.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a strategic and operationally excellent \u0026lt;strong\u0026gt;Senior Manager, GTM Incentive Compensation\u0026lt;/strong\u0026gt; to lead the team responsible for designing and managing incentive compensation programs across all GTM functions. This role will oversee both people and processes, ensuring incentive plans are aligned to company objectives, operationally scalable, financially sound, and accurately executed.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate combines deep expertise in compensation strategy and sales operations with strong analytical rigor, systems thinking, and people leadership. You will lead a high-impact team responsible for compensation design, commission operations, crediting logic, transaction integrity, and cost modeling for a global GTM organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role requires strong cross-functional partnership and executive communication skills, as well as the ability to balance strategic planning with operational execution in a fast-growing environment\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Incentive Compensation Strategy \u0026amp;amp; Design\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the design, governance, and ongoing optimization of incentive compensation plans across:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Business Development Representatives (BDRs)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sales Executives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sales Management \u0026amp;amp; Leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solution Engineers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partnerships\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer Experience teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Translate company growth objectives into scalable compensation strategies that drive desired behaviors and outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with GTM leadership, Finance, and People Operations during annual and mid-year compensation planning cycles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure plans are competitive, equitable, measurable, and aligned to business priorities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Commission Operations \u0026amp;amp; Data Integrity\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own compensation governance and operational integrity across commission processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure accurate crediting logic, transaction attribution, and data integrity for all commissionable events\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Business Systems and Analytics teams to improve automation, scalability, and reporting capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and maintain strong controls, audit processes, and documentation standards\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Financial Modeling \u0026amp;amp; Analysis\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead cost modeling and financial analysis of incentive compensation programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze plan effectiveness, attainment distributions, payout trends, and cost of sales\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide scenario modeling and recommendations for plan changes and organizational investments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support forecasting, budgeting, and accrual processes in partnership with Finance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Team Leadership \u0026amp;amp; Cross-Functional Partnership\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage and develop a high-performing Incentive Compensation team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build scalable processes, operating cadences, and career development frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a trusted advisor to GTM leadership on compensation strategy and operational impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive alignment across Revenue Operations, Finance, HR, Legal, and Systems teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What We’re Looking For\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience in incentive compensation, sales operations, revenue operations, finance, or related fields\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of people management experience leading high-performing operational or analytical teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise designing incentive compensation plans for complex GTM organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of commission operations, crediting logic, and compensation governance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with financial modeling, cost analysis, and scenario planning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional analytical and problem-solving skills with strong attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong executive communication and stakeholder management skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in high-growth SaaS or technology environments preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with compensation and sales systems such as Xactly, CaptivateIQ, Salesforce, Pigment, Anaplan, or similar platforms preferred\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You May Be a Good Fit If You\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Thrive in highly cross-functional environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy balancing strategic thinking with operational execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a systems-oriented mindset and naturally identify process improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can simplify complex compensation concepts for a wide range of audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead with curiosity, accountability, and collaboration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are energized by building scalable processes in a fast-growing company\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-CR-1 #LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$156,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$234,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4046211003,"name":"Go-To-Market Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7747510003?gh_jid=7747510003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5769475003,"location":{"name":"Denver, CO"},"metadata":null,"id":7747510003,"updated_at":"2026-06-23T16:43:49-04:00","requisition_id":"R-102685","title":"Sr. Manager of GTM Incentive Compensation","company_name":"Klaviyo","first_published":"2026-05-24T10:11:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The GTM Incentive Compensation team sits at the intersection of Revenue Operations, Finance, Strategy, and Systems. The team owns the design, governance, administration, and operational integrity of incentive compensation programs across Klaviyo’s go-to-market organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This team partners closely with Sales, Customer Experience, Partnerships, Finance, HR, and Business Systems to ensure compensation programs drive the right business outcomes while maintaining operational accuracy, scalability, and trust.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a strategic and operationally excellent \u0026lt;strong\u0026gt;Senior Manager, GTM Incentive Compensation\u0026lt;/strong\u0026gt; to lead the team responsible for designing and managing incentive compensation programs across all GTM functions. This role will oversee both people and processes, ensuring incentive plans are aligned to company objectives, operationally scalable, financially sound, and accurately executed.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate combines deep expertise in compensation strategy and sales operations with strong analytical rigor, systems thinking, and people leadership. You will lead a high-impact team responsible for compensation design, commission operations, crediting logic, transaction integrity, and cost modeling for a global GTM organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role requires strong cross-functional partnership and executive communication skills, as well as the ability to balance strategic planning with operational execution in a fast-growing environment\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Incentive Compensation Strategy \u0026amp;amp; Design\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the design, governance, and ongoing optimization of incentive compensation plans across:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Business Development Representatives (BDRs)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sales Executives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sales Management \u0026amp;amp; Leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solution Engineers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partnerships\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer Experience teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Translate company growth objectives into scalable compensation strategies that drive desired behaviors and outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with GTM leadership, Finance, and People Operations during annual and mid-year compensation planning cycles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure plans are competitive, equitable, measurable, and aligned to business priorities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Commission Operations \u0026amp;amp; Data Integrity\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own compensation governance and operational integrity across commission processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure accurate crediting logic, transaction attribution, and data integrity for all commissionable events\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Business Systems and Analytics teams to improve automation, scalability, and reporting capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and maintain strong controls, audit processes, and documentation standards\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Financial Modeling \u0026amp;amp; Analysis\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead cost modeling and financial analysis of incentive compensation programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze plan effectiveness, attainment distributions, payout trends, and cost of sales\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide scenario modeling and recommendations for plan changes and organizational investments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support forecasting, budgeting, and accrual processes in partnership with Finance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Team Leadership \u0026amp;amp; Cross-Functional Partnership\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage and develop a high-performing Incentive Compensation team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build scalable processes, operating cadences, and career development frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a trusted advisor to GTM leadership on compensation strategy and operational impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive alignment across Revenue Operations, Finance, HR, Legal, and Systems teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What We’re Looking For\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience in incentive compensation, sales operations, revenue operations, finance, or related fields\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of people management experience leading high-performing operational or analytical teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise designing incentive compensation plans for complex GTM organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of commission operations, crediting logic, and compensation governance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with financial modeling, cost analysis, and scenario planning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional analytical and problem-solving skills with strong attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong executive communication and stakeholder management skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in high-growth SaaS or technology environments preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with compensation and sales systems such as Xactly, CaptivateIQ, Salesforce, Pigment, Anaplan, or similar platforms preferred\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You May Be a Good Fit If You\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Thrive in highly cross-functional environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy balancing strategic thinking with operational execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a systems-oriented mindset and naturally identify process improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can simplify complex compensation concepts for a wide range of audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead with curiosity, accountability, and collaboration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are energized by building scalable processes in a fast-growing company\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-CR-1 #LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$156,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$234,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4046211003,"name":"Go-To-Market Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7742671003?gh_jid=7742671003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5769475003,"location":{"name":"Boston, MA"},"metadata":null,"id":7742671003,"updated_at":"2026-06-23T16:43:49-04:00","requisition_id":"R-102685","title":"Sr. Manager of GTM Incentive Compensation","company_name":"Klaviyo","first_published":"2026-05-24T10:10:25-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The GTM Incentive Compensation team sits at the intersection of Revenue Operations, Finance, Strategy, and Systems. The team owns the design, governance, administration, and operational integrity of incentive compensation programs across Klaviyo’s go-to-market organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This team partners closely with Sales, Customer Experience, Partnerships, Finance, HR, and Business Systems to ensure compensation programs drive the right business outcomes while maintaining operational accuracy, scalability, and trust.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a strategic and operationally excellent \u0026lt;strong\u0026gt;Senior Manager, GTM Incentive Compensation\u0026lt;/strong\u0026gt; to lead the team responsible for designing and managing incentive compensation programs across all GTM functions. This role will oversee both people and processes, ensuring incentive plans are aligned to company objectives, operationally scalable, financially sound, and accurately executed.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate combines deep expertise in compensation strategy and sales operations with strong analytical rigor, systems thinking, and people leadership. You will lead a high-impact team responsible for compensation design, commission operations, crediting logic, transaction integrity, and cost modeling for a global GTM organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role requires strong cross-functional partnership and executive communication skills, as well as the ability to balance strategic planning with operational execution in a fast-growing environment\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Incentive Compensation Strategy \u0026amp;amp; Design\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the design, governance, and ongoing optimization of incentive compensation plans across:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Business Development Representatives (BDRs)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sales Executives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sales Management \u0026amp;amp; Leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solution Engineers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partnerships\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer Experience teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Translate company growth objectives into scalable compensation strategies that drive desired behaviors and outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with GTM leadership, Finance, and People Operations during annual and mid-year compensation planning cycles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure plans are competitive, equitable, measurable, and aligned to business priorities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Commission Operations \u0026amp;amp; Data Integrity\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own compensation governance and operational integrity across commission processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure accurate crediting logic, transaction attribution, and data integrity for all commissionable events\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Business Systems and Analytics teams to improve automation, scalability, and reporting capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and maintain strong controls, audit processes, and documentation standards\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Financial Modeling \u0026amp;amp; Analysis\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead cost modeling and financial analysis of incentive compensation programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze plan effectiveness, attainment distributions, payout trends, and cost of sales\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide scenario modeling and recommendations for plan changes and organizational investments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support forecasting, budgeting, and accrual processes in partnership with Finance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Team Leadership \u0026amp;amp; Cross-Functional Partnership\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage and develop a high-performing Incentive Compensation team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build scalable processes, operating cadences, and career development frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a trusted advisor to GTM leadership on compensation strategy and operational impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive alignment across Revenue Operations, Finance, HR, Legal, and Systems teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What We’re Looking For\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience in incentive compensation, sales operations, revenue operations, finance, or related fields\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of people management experience leading high-performing operational or analytical teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise designing incentive compensation plans for complex GTM organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of commission operations, crediting logic, and compensation governance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with financial modeling, cost analysis, and scenario planning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional analytical and problem-solving skills with strong attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong executive communication and stakeholder management skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in high-growth SaaS or technology environments preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with compensation and sales systems such as Xactly, CaptivateIQ, Salesforce, Pigment, Anaplan, or similar platforms preferred\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You May Be a Good Fit If You\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Thrive in highly cross-functional environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy balancing strategic thinking with operational execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a systems-oriented mindset and naturally identify process improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can simplify complex compensation concepts for a wide range of audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead with curiosity, accountability, and collaboration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are energized by building scalable processes in a fast-growing company\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-CR-1 #LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$156,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$234,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4046211003,"name":"Go-To-Market Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7688416003?gh_jid=7688416003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5744471003,"location":{"name":"Boston, MA"},"metadata":null,"id":7688416003,"updated_at":"2026-07-02T10:02:46-04:00","requisition_id":"R-102441","title":"Sr. Software Engineer, AI Enablement","company_name":"Klaviyo","first_published":"2026-06-15T11:44:18-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;Senior Software Engineer, AI Enablement\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why You Should Join the AI Enablement Team\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join our dynamic AI Enablement team and play a pivotal role in accelerating our engineering organization\u0026#39;s velocity and innovation. As a Senior Software Engineer, you’ll be at the forefront of how we apply Artificial Intelligence to software engineering—building the foundational frameworks, experimenting in real production workflows, and contributing to how teams across the company build with AI. We are looking for an experienced\u0026amp;nbsp;\u0026lt;strong\u0026gt;Full Stack Engineer\u0026lt;/strong\u0026gt; with a deep passion for using AI and automation to solve complex, large-scale problems.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Achieve: Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will be the driving force behind AI adoption across our engineering teams, focusing on tangible, impactful outcomes:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Leadership:\u0026lt;/strong\u0026gt; Act as a subject matter expert for AI-driven engineering tools, mentoring other engineers and championing a culture of AI-first development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experiment: \u0026lt;/strong\u0026gt;Continuously experiment with AI tools—testing, learning, and sharing insights to keep the team and organization ahead of the curve, as well as championing new applications that accelerate workflows and elevate quality responsibly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build Paved Paths:\u0026lt;/strong\u0026gt; Design, implement, and maintain robust, scalable \u0026lt;strong\u0026gt;full-stack platforms and tools\u0026lt;/strong\u0026gt; that allow other engineers to easily integrate and utilize AI services and capabilities within their projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive Automation:\u0026lt;/strong\u0026gt; Identify high-leverage opportunities to apply AI for \u0026lt;strong\u0026gt;automating engineering processes\u0026lt;/strong\u0026gt;, such as code generation, testing, deployment, and operational tasks, to dramatically improve engineering efficiency and velocity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Establish Best Practices:\u0026lt;/strong\u0026gt; Apply and contribute to the standards, patterns, and architectural guidance for responsible and effective AI enablement, ensuring reliability, security, and performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration:\u0026lt;/strong\u0026gt; Partner closely with Product, Design, and other Engineering teams to understand needs, gather requirements, and deliver production-ready solutions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What Makes This Role Exciting\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Hot Start \u0026amp;amp; High Impact:\u0026lt;/strong\u0026gt; You won\u0026#39;t be on a \u0026quot;listening tour.\u0026quot; Your first 90 days will involve tackling tangible projects that provide an immediate impact on engineering productivity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Shape the Future:\u0026lt;/strong\u0026gt; You will be at the forefront of applying generative AI and ML to drive meaningful improvements to how our engineering teams work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ownership and Ambition:\u0026lt;/strong\u0026gt; You will have significant ownership over the tools and platforms you build, solving complex, open-ended problems that directly contribute to our company\u0026#39;s ambition and growth.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of full stack development experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with one or more front end technologies (React, TypeScript, Angular, Vue, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience with specific AI/ML frameworks or platforms (e.g., PyTorch, TensorFlow, LangChain, Claude, Gemini, Copilot).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a high-growth environment, navigating technical complexity and change.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Python / Django or similarly typed languages.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with designing and managing scalable databases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building and maintaining complex software. You’ll join us in writing clean, maintainable software that solves hard problems. You’ll write testable, quality code. You’ll push the team and the mission forward with your contributions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience with AWS services, how to stand up infrastructure, and monitor for defects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with building REST APIs, GraphQL, and other middleware development tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Technologies we use (not exhaustive):\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Python, Django, Celery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Braintrust, chronosphere\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Claude, Cursor\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MySQL, Redis, Pulsar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Amazon Web Services (EC2, RDS, Aurora, etc.), Kubernetes, Terraform, and other DevOps tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;React, TypeScript, JavaScript, HTML, CSS\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$148,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$222,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7774823003?gh_jid=7774823003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5781988003,"location":{"name":"Dublin, IE"},"metadata":null,"id":7774823003,"updated_at":"2026-07-27T12:04:57-04:00","requisition_id":"R-102766","title":"Sr. Software Engineer, Messaging Infrastructure","company_name":"Klaviyo","first_published":"2026-06-18T17:21:33-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is a leading marketing automation platform that helps businesses grow by delivering personalized experiences. Our mission is to empower creators to own their destiny. We believe in providing an exceptional developer experience that enables our engineering teams to build and ship high-quality software efficiently and with confidence.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Messaging Infra organization at Klaviyo is focused on high-growth customer engagement through various messaging channels (email, SMS/MMS/RCS, mobile push, WhatsApp, and more). We work with multiple stakeholders to provide best-in-class service and reliability to connect a wide range of businesses, from entrepreneurs to enterprises, with their end users. The messaging platform is a mission-critical system, responsible for delivering billions of messages, and must be architected for massive scale and reliability.\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;How You Will Make a Difference\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;In this role, you will own and build features/services that hundreds of thousands of Klaviyo customers rely on daily to drive their business forward.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work on crafting our highly-scalable, highly-available campaign pipeline that processes and delivers hundreds of millions of messages daily growing to billions scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate radically with teams and stakeholders across Klaviyo on designs, implementations, and engineering practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Learn new technologies, bring them to the team and apply them to evolve our systems to the next level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help us improve our experimentation and development processes, and mentor other engineers on the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in the technical interview process to help maintain a high bar for our growing teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the company as a subject matter expert, constantly pushing yourself to be a better engineer and to level up all of your peers within your team and within Klaviyo.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of professional software engineering experience building and operating production distributed systems.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Deep fluency in at least one backend language (Python, Go, Java, Scala, or similar) and comfort navigating large, complex codebases.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Experience on large-scale system architecture, technologies and patterns. Have a good understanding of their pros/cons and use scenarios, able to apply them to system design by making appropriate tradeoffs to meet the business needs best.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Love digging into performance and scalability issues to drive breakthrough solutions-- whether it\u0026#39;s a performance degradation or too many clicks in a workflow, a database query timing out, or a queue that just won’t drain. You recognize all problems can be solved.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Passionate about growing and improving a product daily using a data driven mindset, familiar with system monitoring and alerting techniques.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Proven experience with being a coach and a mentor for team members and helping them grow.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Solid understanding of distributed systems fundamentals: consistency models, CAP, tradeoffs, idempotency, retries and backoff, rate limiting, and graceful degradation.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Ability to operate effectively in a high-ownership culture: you drive your work forward,unblock yourself, and hold yourself accountable to outcomes, not just effort.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technologies we use (not exhaustive):\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Languages \u0026amp;amp; Frameworks:\u0026lt;/em\u0026gt; Python, Django, React\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Data \u0026amp;amp; Infrastructure:\u0026lt;/em\u0026gt; MySQL, Redis, Memcached, Apache Zookeeper, Apache Pulsar\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Cloud \u0026amp;amp; DevOps:\u0026lt;/em\u0026gt; AWS (EC2, RDS, Aurora), Terraform, Jenkins\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location \u0026amp;amp; Work Model:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is based in Dublin, Ireland and follows a hybrid working model. Klaviyo supports work authorization and relocation for this position.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, we enjoy tackling meaningful engineering challenges and value people who take ownership, learn continuously, and collaborate openly. We are committed to building inclusive teams and encourage applications from candidates of all backgrounds.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is growing fast and we have openings for all skill levels across all of our teams. Learn more about our engineering culture at https://klaviyo.tech\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;€92.000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;€138.000 EUR\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4061644003,"name":"Dublin","location":"Dublin, County Dublin, Ireland","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null}],"meta":{"total":151}}