{"jobs":[{"absolute_url":"https://www.klaviyo.com/careers/jobs/7917345003?gh_jid=7917345003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5848560003,"location":{"name":"Dublin, IE"},"metadata":null,"id":7917345003,"updated_at":"2026-08-26T11:10:57-04:00","requisition_id":"R-102941","title":"Account Executive Commercial, Italian Speaker","company_name":"Klaviyo","first_published":"2026-08-24T10:48:26-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Account Executives at Klaviyo are given a tremendous opportunity to have a huge impact on Klaviyo’s prospects, on Klaviyo’s trajectory and as a result, on themselves. At Klaviyo, AEs pride themselves on being product experts who focus on closing deals the right way with the right customers whom they set up for success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;AEs at Klaviyo run the entire sales cycle from qualification to demo, driving the buying process to close with minimal air support, all while managing dozens of prospects at once. The best AEs are able to close over 70% of their opportunities, forecast their business with accuracy, and proactively manage and extract value from their territory long term.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make an Impact:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build Klaviyo’s client base across EMEA\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Actively manage your pipeline and develop a strategy for long-term sustained success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the success of your peers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exhibit Klaviyo’s values of accountability and effort\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide guidance and support to new Account Executives\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expand your skillset by participating in adjacent tasks over time\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum 1 years\u0026#39; experience carrying net-new revenue quota and consistent overachievement selling MarTech SaaS solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling to Founders/ Business Owners/ Marketing personas and strong knowledge of the Ecommerce/ Retailers/ Brands domain\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in a high-velocity and high-volume sales environment, often times with multiple stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced in and highly comfortable with outbounding and have creative techniques/ strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in English \u0026amp;amp; Italian (written \u0026amp;amp; verbal).\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excited, motivated, and inspired by exceeding goals\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Aren’t afraid to hear no and embrace failure as an opportunity to improve\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong growth mindset and continually seek improvement and are rigorous in your pursuit of it\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are encouraging of your team, thoughtful, engaging, and energetic\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are adept at influencing and relationship building\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;€65.000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;€65.000 EUR\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4061644003,"name":"Dublin","location":"Dublin, County Dublin, Ireland","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7994121003?gh_jid=7994121003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5885387003,"location":{"name":"London, UK"},"metadata":null,"id":7994121003,"updated_at":"2026-09-15T11:07:17-04:00","requisition_id":"R-103004","title":"Account Executive - Commercial (MEA)","company_name":"Klaviyo","first_published":"2026-09-15T11:07:17-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Account Executives at Klaviyo are given a tremendous opportunity to have a huge impact on Klaviyo’s prospects, on Klaviyo’s trajectory and as a result, on themselves. At Klaviyo, AEs pride themselves on being product experts who focus on closing deals the right way with the right customers whom they set up for success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;AEs at Klaviyo run the entire sales cycle from qualification to demo, driving the buying process to close with minimal air support, all while managing dozens of prospects at once. The best AEs are able to close over 70% of their opportunities, forecast their business with accuracy, and proactively manage and extract value from their territory long term.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make an Impact:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build Klaviyo’s client base across MEA\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Actively manage your pipeline and develop a strategy for long-term sustained success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the success of your peers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exhibit Klaviyo’s values of accountability and effort\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide guidance and support to new Account Executives\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expand your skillset by participating in adjacent tasks over time\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum 1 years\u0026#39; experience carrying net-new revenue quota and consistent overachievement selling MarTech SaaS solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling to Founders/ Business Owners/ Marketing personas and strong knowledge of the Ecommerce/ Retailers/ Brands domain\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in a high-velocity and high-volume sales environment, often times with multiple stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced in and highly comfortable with outbounding and have creative techniques/ strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in English (written \u0026amp;amp; verbal).\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excited, motivated, and inspired by exceeding goals\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Aren’t afraid to hear no and embrace failure as an opportunity to improve\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong growth mindset and continually seek improvement and are rigorous in your pursuit of it\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are encouraging of your team, thoughtful, engaging, and energetic\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are adept at influencing and relationship building\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;£65,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;£65,000 GBP\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002750003,"name":"London","location":"London, England, United Kingdom","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7776857003?gh_jid=7776857003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5782804003,"location":{"name":"Dublin, IE"},"metadata":null,"id":7776857003,"updated_at":"2026-08-26T11:10:56-04:00","requisition_id":"R-102749","title":"Account Executive Commercial, Spanish Speaker","company_name":"Klaviyo","first_published":"2026-06-18T04:27:57-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Account Executives at Klaviyo are given a tremendous opportunity to have a huge impact on Klaviyo’s prospects, on Klaviyo’s trajectory and as a result, on themselves. At Klaviyo, AEs pride themselves on being product experts who focus on closing deals the right way with the right customers whom they set up for success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;AEs at Klaviyo run the entire sales cycle from qualification to demo, driving the buying process to close with minimal air support, all while managing dozens of prospects at once. The best AEs are able to close over 70% of their opportunities, forecast their business with accuracy, and proactively manage and extract value from their territory long term.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make an Impact:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build Klaviyo’s client base across EMEA\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Actively manage your pipeline and develop a strategy for long-term sustained success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the success of your peers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exhibit Klaviyo’s values of accountability and effort\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide guidance and support to new Account Executives\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expand your skillset by participating in adjacent tasks over time\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum 1 years\u0026#39; experience carrying net-new revenue quota and consistent overachievement selling MarTech SaaS solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling to Founders/ Business Owners/ Marketing personas and strong knowledge of the Ecommerce/ Retailers/ Brands domain\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in a high-velocity and high-volume sales environment, often times with multiple stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced in and highly comfortable with outbounding and have creative techniques/ strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in English \u0026amp;amp; Spanish (written \u0026amp;amp; verbal).\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excited, motivated, and inspired by exceeding goals\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Aren’t afraid to hear no and embrace failure as an opportunity to improve\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong growth mindset and continually seek improvement and are rigorous in your pursuit of it\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are encouraging of your team, thoughtful, engaging, and energetic\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are adept at influencing and relationship building\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;€57.500\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;€57.500 EUR\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4061644003,"name":"Dublin","location":"Dublin, County Dublin, Ireland","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7979422003?gh_jid=7979422003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5871271003,"location":{"name":"Denver, CO"},"metadata":null,"id":7979422003,"updated_at":"2026-09-01T03:03:49-04:00","requisition_id":"R-102945","title":"Account Executive, Large Enterprise","company_name":"Klaviyo","first_published":"2026-08-27T11:55:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Large Enterprise Account Executive is a strategic, high-growth role designed for proven closers ready to own the Large Enterprise segment. You will own a portfolio of high-potential accounts and untapped non-retail verticals, with the full support of Klaviyo\u0026#39;s Large Enterprise organization behind you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a unique role: you will close your own deals across emerging verticals and higher-velocity Large Enterprise accounts, while bringing the drive and instincts of a proven closer to the sophisticated multi-threading, executive alignment, and strategic deal-making that defines the segment. You will act as a key partner to the Large Enterprise (LENT) team, collaborating on complex opportunities and sharpening the enterprise instincts that define the most successful sellers in the industry.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Territory Ownership:\u0026lt;/strong\u0026gt; Develop and execute a \u0026quot;land and expand\u0026quot; strategy for Velocity accounts and high-potential non-retail organizations. You will be the primary driver of new business within this strategic whitespace.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborative Selling:\u0026lt;/strong\u0026gt; Partner with Large Enterprise (LENT) AEs on complex, high-value opportunities. You will have the ability to request LENT support for larger deals in exchange for an agreed-upon split, providing you with a front-row seat to enterprise deal mechanics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enterprise Pipeline Acceleration:\u0026lt;/strong\u0026gt; Take ownership of pre-qualified, high-potential opportunities that come with enterprise deal context already established — including stakeholder mapping, business objectives, and organizational dynamics. You inherit a running start and a built-in collaborative rep on the other side of every co-sell, turning each deal into both a revenue opportunity and a demonstration of enterprise sales excellence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Vertical-Specific Prospecting:\u0026lt;/strong\u0026gt; Conduct personalized, multi-threaded outreach into non-retail verticals, tailoring our value proposition to specific industry pain points and digital transformation goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;ROI-Driven Discovery:\u0026lt;/strong\u0026gt; Lead deep-dive discovery sessions to move beyond features. You will build ROI-backed business cases and bespoke demos that speak directly to the KPIs of C-suite stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Pipeline Rigor \u0026amp;amp; Forecasting:\u0026lt;/strong\u0026gt; Maintain impeccable Salesforce hygiene. You are expected to manage a diverse pipeline with clear stages, \u0026quot;why/why not\u0026quot; documentation, and accurate forecasting that provides clear visibility to Sales Ops.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Leadership:\u0026lt;/strong\u0026gt; Act as the \u0026quot;quarterback\u0026quot; for your deals, coordinating BDRs, Solutions Architects, and Marketing teams to ensure a unified and professional sales motion.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven Track Record:\u0026lt;/strong\u0026gt; 3-6 years of experience as a closing Account Executive in a SaaS or high-growth tech environment, with a strong performance record at the Large Enterprise level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication Mastery:\u0026lt;/strong\u0026gt; Exceptional ability to present to large groups, with the \u0026quot;tonal intelligence\u0026quot; to pivot between technical users and executive buyers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Consultative Hunter:\u0026lt;/strong\u0026gt; Strong discovery skills with the ability to translate complex business objectives into tangible, ROI-justified use cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enterprise Expertise:\u0026lt;/strong\u0026gt; A proactive approach to multi-threading and a demonstrated track record navigating complex buying committees (IT, Finance, Marketing, and Procurement).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tools \u0026amp;amp; Hygiene:\u0026lt;/strong\u0026gt; Proficiency in Salesforce, Outreach, LinkedIn Sales Navigator, and Gong. We value data-driven sellers who treat their CRM as a strategic asset.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytical Mindset:\u0026lt;/strong\u0026gt; Comfortable interpreting funnel signals and applying core business metrics (ROI, TCO, etc.) to build a compelling case for the platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Growth Mindset:\u0026lt;/strong\u0026gt; An active desire to learn, an openness to coaching, and a collaborative spirit.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$128,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$192,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7979424003?gh_jid=7979424003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5871271003,"location":{"name":"Boston, MA"},"metadata":null,"id":7979424003,"updated_at":"2026-09-01T03:03:49-04:00","requisition_id":"R-102945","title":"Account Executive, Large Enterprise","company_name":"Klaviyo","first_published":"2026-08-27T11:55:25-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Large Enterprise Account Executive is a strategic, high-growth role designed for proven closers ready to own the Large Enterprise segment. You will own a portfolio of high-potential accounts and untapped non-retail verticals, with the full support of Klaviyo\u0026#39;s Large Enterprise organization behind you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a unique role: you will close your own deals across emerging verticals and higher-velocity Large Enterprise accounts, while bringing the drive and instincts of a proven closer to the sophisticated multi-threading, executive alignment, and strategic deal-making that defines the segment. You will act as a key partner to the Large Enterprise (LENT) team, collaborating on complex opportunities and sharpening the enterprise instincts that define the most successful sellers in the industry.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Territory Ownership:\u0026lt;/strong\u0026gt; Develop and execute a \u0026quot;land and expand\u0026quot; strategy for Velocity accounts and high-potential non-retail organizations. You will be the primary driver of new business within this strategic whitespace.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborative Selling:\u0026lt;/strong\u0026gt; Partner with Large Enterprise (LENT) AEs on complex, high-value opportunities. You will have the ability to request LENT support for larger deals in exchange for an agreed-upon split, providing you with a front-row seat to enterprise deal mechanics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enterprise Pipeline Acceleration:\u0026lt;/strong\u0026gt; Take ownership of pre-qualified, high-potential opportunities that come with enterprise deal context already established — including stakeholder mapping, business objectives, and organizational dynamics. You inherit a running start and a built-in collaborative rep on the other side of every co-sell, turning each deal into both a revenue opportunity and a demonstration of enterprise sales excellence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Vertical-Specific Prospecting:\u0026lt;/strong\u0026gt; Conduct personalized, multi-threaded outreach into non-retail verticals, tailoring our value proposition to specific industry pain points and digital transformation goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;ROI-Driven Discovery:\u0026lt;/strong\u0026gt; Lead deep-dive discovery sessions to move beyond features. You will build ROI-backed business cases and bespoke demos that speak directly to the KPIs of C-suite stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Pipeline Rigor \u0026amp;amp; Forecasting:\u0026lt;/strong\u0026gt; Maintain impeccable Salesforce hygiene. You are expected to manage a diverse pipeline with clear stages, \u0026quot;why/why not\u0026quot; documentation, and accurate forecasting that provides clear visibility to Sales Ops.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Leadership:\u0026lt;/strong\u0026gt; Act as the \u0026quot;quarterback\u0026quot; for your deals, coordinating BDRs, Solutions Architects, and Marketing teams to ensure a unified and professional sales motion.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven Track Record:\u0026lt;/strong\u0026gt; 3-6 years of experience as a closing Account Executive in a SaaS or high-growth tech environment, with a strong performance record at the Large Enterprise level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication Mastery:\u0026lt;/strong\u0026gt; Exceptional ability to present to large groups, with the \u0026quot;tonal intelligence\u0026quot; to pivot between technical users and executive buyers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Consultative Hunter:\u0026lt;/strong\u0026gt; Strong discovery skills with the ability to translate complex business objectives into tangible, ROI-justified use cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enterprise Expertise:\u0026lt;/strong\u0026gt; A proactive approach to multi-threading and a demonstrated track record navigating complex buying committees (IT, Finance, Marketing, and Procurement).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tools \u0026amp;amp; Hygiene:\u0026lt;/strong\u0026gt; Proficiency in Salesforce, Outreach, LinkedIn Sales Navigator, and Gong. We value data-driven sellers who treat their CRM as a strategic asset.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytical Mindset:\u0026lt;/strong\u0026gt; Comfortable interpreting funnel signals and applying core business metrics (ROI, TCO, etc.) to build a compelling case for the platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Growth Mindset:\u0026lt;/strong\u0026gt; An active desire to learn, an openness to coaching, and a collaborative spirit.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$128,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$192,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7963078003?gh_jid=7963078003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5871271003,"location":{"name":"New York, NY"},"metadata":null,"id":7963078003,"updated_at":"2026-09-01T03:03:49-04:00","requisition_id":"R-102945","title":"Account Executive, Large Enterprise","company_name":"Klaviyo","first_published":"2026-08-27T11:55:18-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Large Enterprise Account Executive is a strategic, high-growth role designed for proven closers ready to own the Large Enterprise segment. You will own a portfolio of high-potential accounts and untapped non-retail verticals, with the full support of Klaviyo\u0026#39;s Large Enterprise organization behind you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a unique role: you will close your own deals across emerging verticals and higher-velocity Large Enterprise accounts, while bringing the drive and instincts of a proven closer to the sophisticated multi-threading, executive alignment, and strategic deal-making that defines the segment. You will act as a key partner to the Large Enterprise (LENT) team, collaborating on complex opportunities and sharpening the enterprise instincts that define the most successful sellers in the industry.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Territory Ownership:\u0026lt;/strong\u0026gt; Develop and execute a \u0026quot;land and expand\u0026quot; strategy for Velocity accounts and high-potential non-retail organizations. You will be the primary driver of new business within this strategic whitespace.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborative Selling:\u0026lt;/strong\u0026gt; Partner with Large Enterprise (LENT) AEs on complex, high-value opportunities. You will have the ability to request LENT support for larger deals in exchange for an agreed-upon split, providing you with a front-row seat to enterprise deal mechanics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enterprise Pipeline Acceleration:\u0026lt;/strong\u0026gt; Take ownership of pre-qualified, high-potential opportunities that come with enterprise deal context already established — including stakeholder mapping, business objectives, and organizational dynamics. You inherit a running start and a built-in collaborative rep on the other side of every co-sell, turning each deal into both a revenue opportunity and a demonstration of enterprise sales excellence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Vertical-Specific Prospecting:\u0026lt;/strong\u0026gt; Conduct personalized, multi-threaded outreach into non-retail verticals, tailoring our value proposition to specific industry pain points and digital transformation goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;ROI-Driven Discovery:\u0026lt;/strong\u0026gt; Lead deep-dive discovery sessions to move beyond features. You will build ROI-backed business cases and bespoke demos that speak directly to the KPIs of C-suite stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Pipeline Rigor \u0026amp;amp; Forecasting:\u0026lt;/strong\u0026gt; Maintain impeccable Salesforce hygiene. You are expected to manage a diverse pipeline with clear stages, \u0026quot;why/why not\u0026quot; documentation, and accurate forecasting that provides clear visibility to Sales Ops.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Leadership:\u0026lt;/strong\u0026gt; Act as the \u0026quot;quarterback\u0026quot; for your deals, coordinating BDRs, Solutions Architects, and Marketing teams to ensure a unified and professional sales motion.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven Track Record:\u0026lt;/strong\u0026gt; 3-6 years of experience as a closing Account Executive in a SaaS or high-growth tech environment, with a strong performance record at the Large Enterprise level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication Mastery:\u0026lt;/strong\u0026gt; Exceptional ability to present to large groups, with the \u0026quot;tonal intelligence\u0026quot; to pivot between technical users and executive buyers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Consultative Hunter:\u0026lt;/strong\u0026gt; Strong discovery skills with the ability to translate complex business objectives into tangible, ROI-justified use cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enterprise Expertise:\u0026lt;/strong\u0026gt; A proactive approach to multi-threading and a demonstrated track record navigating complex buying committees (IT, Finance, Marketing, and Procurement).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tools \u0026amp;amp; Hygiene:\u0026lt;/strong\u0026gt; Proficiency in Salesforce, Outreach, LinkedIn Sales Navigator, and Gong. We value data-driven sellers who treat their CRM as a strategic asset.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytical Mindset:\u0026lt;/strong\u0026gt; Comfortable interpreting funnel signals and applying core business metrics (ROI, TCO, etc.) to build a compelling case for the platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Growth Mindset:\u0026lt;/strong\u0026gt; An active desire to learn, an openness to coaching, and a collaborative spirit.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$128,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$192,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7979420003?gh_jid=7979420003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5871271003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":7979420003,"updated_at":"2026-09-01T03:03:49-04:00","requisition_id":"R-102945","title":"Account Executive, Large Enterprise","company_name":"Klaviyo","first_published":"2026-08-27T11:55:21-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Large Enterprise Account Executive is a strategic, high-growth role designed for proven closers ready to own the Large Enterprise segment. You will own a portfolio of high-potential accounts and untapped non-retail verticals, with the full support of Klaviyo\u0026#39;s Large Enterprise organization behind you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a unique role: you will close your own deals across emerging verticals and higher-velocity Large Enterprise accounts, while bringing the drive and instincts of a proven closer to the sophisticated multi-threading, executive alignment, and strategic deal-making that defines the segment. You will act as a key partner to the Large Enterprise (LENT) team, collaborating on complex opportunities and sharpening the enterprise instincts that define the most successful sellers in the industry.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Territory Ownership:\u0026lt;/strong\u0026gt; Develop and execute a \u0026quot;land and expand\u0026quot; strategy for Velocity accounts and high-potential non-retail organizations. You will be the primary driver of new business within this strategic whitespace.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborative Selling:\u0026lt;/strong\u0026gt; Partner with Large Enterprise (LENT) AEs on complex, high-value opportunities. You will have the ability to request LENT support for larger deals in exchange for an agreed-upon split, providing you with a front-row seat to enterprise deal mechanics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enterprise Pipeline Acceleration:\u0026lt;/strong\u0026gt; Take ownership of pre-qualified, high-potential opportunities that come with enterprise deal context already established — including stakeholder mapping, business objectives, and organizational dynamics. You inherit a running start and a built-in collaborative rep on the other side of every co-sell, turning each deal into both a revenue opportunity and a demonstration of enterprise sales excellence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Vertical-Specific Prospecting:\u0026lt;/strong\u0026gt; Conduct personalized, multi-threaded outreach into non-retail verticals, tailoring our value proposition to specific industry pain points and digital transformation goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;ROI-Driven Discovery:\u0026lt;/strong\u0026gt; Lead deep-dive discovery sessions to move beyond features. You will build ROI-backed business cases and bespoke demos that speak directly to the KPIs of C-suite stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Pipeline Rigor \u0026amp;amp; Forecasting:\u0026lt;/strong\u0026gt; Maintain impeccable Salesforce hygiene. You are expected to manage a diverse pipeline with clear stages, \u0026quot;why/why not\u0026quot; documentation, and accurate forecasting that provides clear visibility to Sales Ops.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Leadership:\u0026lt;/strong\u0026gt; Act as the \u0026quot;quarterback\u0026quot; for your deals, coordinating BDRs, Solutions Architects, and Marketing teams to ensure a unified and professional sales motion.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven Track Record:\u0026lt;/strong\u0026gt; 3-6 years of experience as a closing Account Executive in a SaaS or high-growth tech environment, with a strong performance record at the Large Enterprise level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication Mastery:\u0026lt;/strong\u0026gt; Exceptional ability to present to large groups, with the \u0026quot;tonal intelligence\u0026quot; to pivot between technical users and executive buyers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Consultative Hunter:\u0026lt;/strong\u0026gt; Strong discovery skills with the ability to translate complex business objectives into tangible, ROI-justified use cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enterprise Expertise:\u0026lt;/strong\u0026gt; A proactive approach to multi-threading and a demonstrated track record navigating complex buying committees (IT, Finance, Marketing, and Procurement).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tools \u0026amp;amp; Hygiene:\u0026lt;/strong\u0026gt; Proficiency in Salesforce, Outreach, LinkedIn Sales Navigator, and Gong. We value data-driven sellers who treat their CRM as a strategic asset.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytical Mindset:\u0026lt;/strong\u0026gt; Comfortable interpreting funnel signals and applying core business metrics (ROI, TCO, etc.) to build a compelling case for the platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Growth Mindset:\u0026lt;/strong\u0026gt; An active desire to learn, an openness to coaching, and a collaborative spirit.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$128,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$192,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7979425003?gh_jid=7979425003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5871271003,"location":{"name":"San Diego, CA"},"metadata":null,"id":7979425003,"updated_at":"2026-09-01T03:03:49-04:00","requisition_id":"R-102945","title":"Account Executive, Large Enterprise","company_name":"Klaviyo","first_published":"2026-08-27T11:55:27-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Large Enterprise Account Executive is a strategic, high-growth role designed for proven closers ready to own the Large Enterprise segment. You will own a portfolio of high-potential accounts and untapped non-retail verticals, with the full support of Klaviyo\u0026#39;s Large Enterprise organization behind you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a unique role: you will close your own deals across emerging verticals and higher-velocity Large Enterprise accounts, while bringing the drive and instincts of a proven closer to the sophisticated multi-threading, executive alignment, and strategic deal-making that defines the segment. You will act as a key partner to the Large Enterprise (LENT) team, collaborating on complex opportunities and sharpening the enterprise instincts that define the most successful sellers in the industry.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Territory Ownership:\u0026lt;/strong\u0026gt; Develop and execute a \u0026quot;land and expand\u0026quot; strategy for Velocity accounts and high-potential non-retail organizations. You will be the primary driver of new business within this strategic whitespace.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborative Selling:\u0026lt;/strong\u0026gt; Partner with Large Enterprise (LENT) AEs on complex, high-value opportunities. You will have the ability to request LENT support for larger deals in exchange for an agreed-upon split, providing you with a front-row seat to enterprise deal mechanics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enterprise Pipeline Acceleration:\u0026lt;/strong\u0026gt; Take ownership of pre-qualified, high-potential opportunities that come with enterprise deal context already established — including stakeholder mapping, business objectives, and organizational dynamics. You inherit a running start and a built-in collaborative rep on the other side of every co-sell, turning each deal into both a revenue opportunity and a demonstration of enterprise sales excellence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Vertical-Specific Prospecting:\u0026lt;/strong\u0026gt; Conduct personalized, multi-threaded outreach into non-retail verticals, tailoring our value proposition to specific industry pain points and digital transformation goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;ROI-Driven Discovery:\u0026lt;/strong\u0026gt; Lead deep-dive discovery sessions to move beyond features. You will build ROI-backed business cases and bespoke demos that speak directly to the KPIs of C-suite stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Pipeline Rigor \u0026amp;amp; Forecasting:\u0026lt;/strong\u0026gt; Maintain impeccable Salesforce hygiene. You are expected to manage a diverse pipeline with clear stages, \u0026quot;why/why not\u0026quot; documentation, and accurate forecasting that provides clear visibility to Sales Ops.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Leadership:\u0026lt;/strong\u0026gt; Act as the \u0026quot;quarterback\u0026quot; for your deals, coordinating BDRs, Solutions Architects, and Marketing teams to ensure a unified and professional sales motion.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven Track Record:\u0026lt;/strong\u0026gt; 3-6 years of experience as a closing Account Executive in a SaaS or high-growth tech environment, with a strong performance record at the Large Enterprise level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication Mastery:\u0026lt;/strong\u0026gt; Exceptional ability to present to large groups, with the \u0026quot;tonal intelligence\u0026quot; to pivot between technical users and executive buyers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Consultative Hunter:\u0026lt;/strong\u0026gt; Strong discovery skills with the ability to translate complex business objectives into tangible, ROI-justified use cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enterprise Expertise:\u0026lt;/strong\u0026gt; A proactive approach to multi-threading and a demonstrated track record navigating complex buying committees (IT, Finance, Marketing, and Procurement).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tools \u0026amp;amp; Hygiene:\u0026lt;/strong\u0026gt; Proficiency in Salesforce, Outreach, LinkedIn Sales Navigator, and Gong. We value data-driven sellers who treat their CRM as a strategic asset.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytical Mindset:\u0026lt;/strong\u0026gt; Comfortable interpreting funnel signals and applying core business metrics (ROI, TCO, etc.) to build a compelling case for the platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Growth Mindset:\u0026lt;/strong\u0026gt; An active desire to learn, an openness to coaching, and a collaborative spirit.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$128,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$192,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7979426003?gh_jid=7979426003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5871271003,"location":{"name":"Los Angeles, CA"},"metadata":null,"id":7979426003,"updated_at":"2026-09-01T03:03:49-04:00","requisition_id":"R-102945","title":"Account Executive, Large Enterprise","company_name":"Klaviyo","first_published":"2026-08-27T11:55:30-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Large Enterprise Account Executive is a strategic, high-growth role designed for proven closers ready to own the Large Enterprise segment. You will own a portfolio of high-potential accounts and untapped non-retail verticals, with the full support of Klaviyo\u0026#39;s Large Enterprise organization behind you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a unique role: you will close your own deals across emerging verticals and higher-velocity Large Enterprise accounts, while bringing the drive and instincts of a proven closer to the sophisticated multi-threading, executive alignment, and strategic deal-making that defines the segment. You will act as a key partner to the Large Enterprise (LENT) team, collaborating on complex opportunities and sharpening the enterprise instincts that define the most successful sellers in the industry.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Territory Ownership:\u0026lt;/strong\u0026gt; Develop and execute a \u0026quot;land and expand\u0026quot; strategy for Velocity accounts and high-potential non-retail organizations. You will be the primary driver of new business within this strategic whitespace.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborative Selling:\u0026lt;/strong\u0026gt; Partner with Large Enterprise (LENT) AEs on complex, high-value opportunities. You will have the ability to request LENT support for larger deals in exchange for an agreed-upon split, providing you with a front-row seat to enterprise deal mechanics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enterprise Pipeline Acceleration:\u0026lt;/strong\u0026gt; Take ownership of pre-qualified, high-potential opportunities that come with enterprise deal context already established — including stakeholder mapping, business objectives, and organizational dynamics. You inherit a running start and a built-in collaborative rep on the other side of every co-sell, turning each deal into both a revenue opportunity and a demonstration of enterprise sales excellence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Vertical-Specific Prospecting:\u0026lt;/strong\u0026gt; Conduct personalized, multi-threaded outreach into non-retail verticals, tailoring our value proposition to specific industry pain points and digital transformation goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;ROI-Driven Discovery:\u0026lt;/strong\u0026gt; Lead deep-dive discovery sessions to move beyond features. You will build ROI-backed business cases and bespoke demos that speak directly to the KPIs of C-suite stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Pipeline Rigor \u0026amp;amp; Forecasting:\u0026lt;/strong\u0026gt; Maintain impeccable Salesforce hygiene. You are expected to manage a diverse pipeline with clear stages, \u0026quot;why/why not\u0026quot; documentation, and accurate forecasting that provides clear visibility to Sales Ops.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Leadership:\u0026lt;/strong\u0026gt; Act as the \u0026quot;quarterback\u0026quot; for your deals, coordinating BDRs, Solutions Architects, and Marketing teams to ensure a unified and professional sales motion.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven Track Record:\u0026lt;/strong\u0026gt; 3-6 years of experience as a closing Account Executive in a SaaS or high-growth tech environment, with a strong performance record at the Large Enterprise level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication Mastery:\u0026lt;/strong\u0026gt; Exceptional ability to present to large groups, with the \u0026quot;tonal intelligence\u0026quot; to pivot between technical users and executive buyers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Consultative Hunter:\u0026lt;/strong\u0026gt; Strong discovery skills with the ability to translate complex business objectives into tangible, ROI-justified use cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enterprise Expertise:\u0026lt;/strong\u0026gt; A proactive approach to multi-threading and a demonstrated track record navigating complex buying committees (IT, Finance, Marketing, and Procurement).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tools \u0026amp;amp; Hygiene:\u0026lt;/strong\u0026gt; Proficiency in Salesforce, Outreach, LinkedIn Sales Navigator, and Gong. We value data-driven sellers who treat their CRM as a strategic asset.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytical Mindset:\u0026lt;/strong\u0026gt; Comfortable interpreting funnel signals and applying core business metrics (ROI, TCO, etc.) to build a compelling case for the platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Growth Mindset:\u0026lt;/strong\u0026gt; An active desire to learn, an openness to coaching, and a collaborative spirit.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$128,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$192,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7979427003?gh_jid=7979427003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5871271003,"location":{"name":"Austin, TX"},"metadata":null,"id":7979427003,"updated_at":"2026-09-01T03:03:49-04:00","requisition_id":"R-102945","title":"Account Executive, Large Enterprise","company_name":"Klaviyo","first_published":"2026-08-27T11:55:32-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Large Enterprise Account Executive is a strategic, high-growth role designed for proven closers ready to own the Large Enterprise segment. You will own a portfolio of high-potential accounts and untapped non-retail verticals, with the full support of Klaviyo\u0026#39;s Large Enterprise organization behind you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a unique role: you will close your own deals across emerging verticals and higher-velocity Large Enterprise accounts, while bringing the drive and instincts of a proven closer to the sophisticated multi-threading, executive alignment, and strategic deal-making that defines the segment. You will act as a key partner to the Large Enterprise (LENT) team, collaborating on complex opportunities and sharpening the enterprise instincts that define the most successful sellers in the industry.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Territory Ownership:\u0026lt;/strong\u0026gt; Develop and execute a \u0026quot;land and expand\u0026quot; strategy for Velocity accounts and high-potential non-retail organizations. You will be the primary driver of new business within this strategic whitespace.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborative Selling:\u0026lt;/strong\u0026gt; Partner with Large Enterprise (LENT) AEs on complex, high-value opportunities. You will have the ability to request LENT support for larger deals in exchange for an agreed-upon split, providing you with a front-row seat to enterprise deal mechanics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enterprise Pipeline Acceleration:\u0026lt;/strong\u0026gt; Take ownership of pre-qualified, high-potential opportunities that come with enterprise deal context already established — including stakeholder mapping, business objectives, and organizational dynamics. You inherit a running start and a built-in collaborative rep on the other side of every co-sell, turning each deal into both a revenue opportunity and a demonstration of enterprise sales excellence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Vertical-Specific Prospecting:\u0026lt;/strong\u0026gt; Conduct personalized, multi-threaded outreach into non-retail verticals, tailoring our value proposition to specific industry pain points and digital transformation goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;ROI-Driven Discovery:\u0026lt;/strong\u0026gt; Lead deep-dive discovery sessions to move beyond features. You will build ROI-backed business cases and bespoke demos that speak directly to the KPIs of C-suite stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Pipeline Rigor \u0026amp;amp; Forecasting:\u0026lt;/strong\u0026gt; Maintain impeccable Salesforce hygiene. You are expected to manage a diverse pipeline with clear stages, \u0026quot;why/why not\u0026quot; documentation, and accurate forecasting that provides clear visibility to Sales Ops.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Leadership:\u0026lt;/strong\u0026gt; Act as the \u0026quot;quarterback\u0026quot; for your deals, coordinating BDRs, Solutions Architects, and Marketing teams to ensure a unified and professional sales motion.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven Track Record:\u0026lt;/strong\u0026gt; 3-6 years of experience as a closing Account Executive in a SaaS or high-growth tech environment, with a strong performance record at the Large Enterprise level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication Mastery:\u0026lt;/strong\u0026gt; Exceptional ability to present to large groups, with the \u0026quot;tonal intelligence\u0026quot; to pivot between technical users and executive buyers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Consultative Hunter:\u0026lt;/strong\u0026gt; Strong discovery skills with the ability to translate complex business objectives into tangible, ROI-justified use cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enterprise Expertise:\u0026lt;/strong\u0026gt; A proactive approach to multi-threading and a demonstrated track record navigating complex buying committees (IT, Finance, Marketing, and Procurement).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tools \u0026amp;amp; Hygiene:\u0026lt;/strong\u0026gt; Proficiency in Salesforce, Outreach, LinkedIn Sales Navigator, and Gong. We value data-driven sellers who treat their CRM as a strategic asset.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytical Mindset:\u0026lt;/strong\u0026gt; Comfortable interpreting funnel signals and applying core business metrics (ROI, TCO, etc.) to build a compelling case for the platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Growth Mindset:\u0026lt;/strong\u0026gt; An active desire to learn, an openness to coaching, and a collaborative spirit.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$128,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$192,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7624149003?gh_jid=7624149003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":5715791003,"location":{"name":"Denver, CO"},"metadata":null,"id":7624149003,"updated_at":"2026-08-26T11:10:55-04:00","requisition_id":"PIPE0049","title":"Account Executive, Mid-Enterprise","company_name":"Klaviyo","first_published":"2026-02-09T11:35:14-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2 style=\u0026quot;text-align: center;\u0026quot; data-section-id=\u0026quot;11xacj1\u0026quot; data-start=\u0026quot;208\u0026quot; data-end=\u0026quot;241\u0026quot;\u0026gt;Account Executive, Mid-Enterprise @ Klaviyo!\u0026lt;/h2\u0026gt;\n\u0026lt;p data-start=\u0026quot;242\u0026quot; data-end=\u0026quot;339\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;242\u0026quot; data-end=\u0026quot;255\u0026quot;\u0026gt;Hybrid Role Requirement:\u0026lt;/strong\u0026gt; Denver, CO\u0026lt;br data-start=\u0026quot;293\u0026quot; data-end=\u0026quot;296\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;296\u0026quot; data-end=\u0026quot;305\u0026quot;\u0026gt;Team:\u0026lt;/strong\u0026gt; Sales – Mid-Enterprise\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;341\u0026quot; data-end=\u0026quot;500\u0026quot;\u0026gt;At Klaviyo, we believe every customer interaction is an opportunity to build stronger relationships. That mindset starts with our Sales team—and we\u0026#39;re growing.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;502\u0026quot; data-end=\u0026quot;835\u0026quot;\u0026gt;We’re looking for a Mid-Enterprise Account Executive to join our tenured, high-performing team selling into some of the world’s most recognizable brands. This is more than just closing deals. It\u0026#39;s an opportunity to shape the future of our upmarket business by bringing Klaviyo to customers who are reimagining their marketing tech stack.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;837\u0026quot; data-end=\u0026quot;1041\u0026quot;\u0026gt;From first touch to signed agreement, you’ll own the full sales cycle—partnering closely with teams across Solutions, Customer Success, Product, and Engineering to drive long-term value for our customers.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;1043\u0026quot; data-end=\u0026quot;1204\u0026quot;\u0026gt;You’ll be selling to companies like Marc Jacobs, Walmart’s Home Brands, TaylorMade Golf, and Citizen Watches. It’s a big responsibility—and a bigger opportunity.\u0026lt;/p\u0026gt;\n\u0026lt;h3 data-section-id=\u0026quot;1mh1hp4\u0026quot; data-start=\u0026quot;1206\u0026quot; data-end=\u0026quot;1238\u0026quot;\u0026gt;How You’ll Make a Difference\u0026lt;/h3\u0026gt;\n\u0026lt;ul data-start=\u0026quot;1239\u0026quot; data-end=\u0026quot;1747\u0026quot;\u0026gt;\n\u0026lt;li data-start=\u0026quot;1239\u0026quot; data-end=\u0026quot;1305\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;1241\u0026quot; data-end=\u0026quot;1305\u0026quot;\u0026gt;Build and grow Klaviyo’s Mid-Market and Enterprise client base\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1306\u0026quot; data-end=\u0026quot;1394\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;1308\u0026quot; data-end=\u0026quot;1394\u0026quot;\u0026gt;Drive full-cycle sales efforts: prospecting, discovery, demo, negotiation, and close\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1395\u0026quot; data-end=\u0026quot;1471\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;1397\u0026quot; data-end=\u0026quot;1471\u0026quot;\u0026gt;Create and execute territory and account strategies for long-term growth\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1472\u0026quot; data-end=\u0026quot;1604\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;1474\u0026quot; data-end=\u0026quot;1604\u0026quot;\u0026gt;Partner cross-functionally with Solutions Architects, Customer Success, and Marketing to deliver a world-class buying experience\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1605\u0026quot; data-end=\u0026quot;1661\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;1607\u0026quot; data-end=\u0026quot;1661\u0026quot;\u0026gt;Provide mentorship and leadership across the AE team\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1662\u0026quot; data-end=\u0026quot;1747\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;1664\u0026quot; data-end=\u0026quot;1747\u0026quot;\u0026gt;Share market insights with Product and Engineering to influence roadmap decisions\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3 data-section-id=\u0026quot;1rarndv\u0026quot; data-start=\u0026quot;1749\u0026quot; data-end=\u0026quot;1764\u0026quot;\u0026gt;Who You Are\u0026lt;/h3\u0026gt;\n\u0026lt;ul data-start=\u0026quot;1765\u0026quot; data-end=\u0026quot;2399\u0026quot;\u0026gt;\n\u0026lt;li data-start=\u0026quot;1765\u0026quot; data-end=\u0026quot;1846\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;1767\u0026quot; data-end=\u0026quot;1846\u0026quot;\u0026gt;Based in the San Francisco Bay Area and available to be in-office 3 days/week\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1847\u0026quot; data-end=\u0026quot;1912\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;1849\u0026quot; data-end=\u0026quot;1912\u0026quot;\u0026gt;6+ years of closing experience, preferably in SaaS or MarTech\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1913\u0026quot; data-end=\u0026quot;2011\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;1915\u0026quot; data-end=\u0026quot;2011\u0026quot;\u0026gt;Comfortable navigating strategic deals with multiple stakeholders and complex buying processes\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2012\u0026quot; data-end=\u0026quot;2102\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;2014\u0026quot; data-end=\u0026quot;2102\u0026quot;\u0026gt;Experienced in technical selling—able to communicate value with clarity and confidence\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2103\u0026quot; data-end=\u0026quot;2167\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;2105\u0026quot; data-end=\u0026quot;2167\u0026quot;\u0026gt;Knowledge of the marketing automation or CDP space is a plus\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2168\u0026quot; data-end=\u0026quot;2250\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;2170\u0026quot; data-end=\u0026quot;2250\u0026quot;\u0026gt;Resilient in the face of challenges and energized by a fast-moving environment\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2251\u0026quot; data-end=\u0026quot;2316\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;2253\u0026quot; data-end=\u0026quot;2316\u0026quot;\u0026gt;A natural relationship-builder with strong influencing skills\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2317\u0026quot; data-end=\u0026quot;2399\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;2319\u0026quot; data-end=\u0026quot;2399\u0026quot;\u0026gt;Committed to learning, sharing, and contributing to a high-trust sales culture\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr data-start=\u0026quot;2401\u0026quot; data-end=\u0026quot;2404\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;2406\u0026quot; data-end=\u0026quot;2574\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;2406\u0026quot; data-end=\u0026quot;2451\u0026quot;\u0026gt;Klaviyo is an Equal Opportunity Employer.\u0026lt;/strong\u0026gt; We’re committed to building a company that reflects the diversity of the customers we serve—and that starts with our team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-BAILEY\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#IndeedGTM\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$115,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$115,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7624146003?gh_jid=7624146003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5715791003,"location":{"name":"Boston, MA"},"metadata":null,"id":7624146003,"updated_at":"2026-08-26T11:10:55-04:00","requisition_id":"PIPE0049","title":"Account Executive, Mid-Enterprise","company_name":"Klaviyo","first_published":"2026-02-20T16:35:05-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2 style=\u0026quot;text-align: center;\u0026quot; data-section-id=\u0026quot;11xacj1\u0026quot; data-start=\u0026quot;208\u0026quot; data-end=\u0026quot;241\u0026quot;\u0026gt;Account Executive, Mid-Enterprise @ Klaviyo!\u0026lt;/h2\u0026gt;\n\u0026lt;p data-start=\u0026quot;242\u0026quot; data-end=\u0026quot;339\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;242\u0026quot; data-end=\u0026quot;255\u0026quot;\u0026gt;Hybrid Role Requirement:\u0026lt;/strong\u0026gt; Boston, MA (In-Office 3x/Week)\u0026lt;br data-start=\u0026quot;293\u0026quot; data-end=\u0026quot;296\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;296\u0026quot; data-end=\u0026quot;305\u0026quot;\u0026gt;Team:\u0026lt;/strong\u0026gt; Sales – Mid- Enterprise\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;341\u0026quot; data-end=\u0026quot;500\u0026quot;\u0026gt;At Klaviyo, we believe every customer interaction is an opportunity to build stronger relationships. That mindset starts with our Sales team—and we\u0026#39;re growing.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;502\u0026quot; data-end=\u0026quot;835\u0026quot;\u0026gt;We’re looking for a Mid-Enterprise Account Executive to join our tenured, high-performing team selling into some of the world’s most recognizable brands. This is more than just closing deals. It\u0026#39;s an opportunity to shape the future of our upmarket business by bringing Klaviyo to customers who are reimagining their marketing tech stack.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;837\u0026quot; data-end=\u0026quot;1041\u0026quot;\u0026gt;From first touch to signed agreement, you’ll own the full sales cycle—partnering closely with teams across Solutions, Customer Success, Product, and Engineering to drive long-term value for our customers.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;1043\u0026quot; data-end=\u0026quot;1204\u0026quot;\u0026gt;You’ll be selling to companies like Marc Jacobs, Walmart’s Home Brands, TaylorMade Golf, and Citizen Watches. It’s a big responsibility—and a bigger opportunity.\u0026lt;/p\u0026gt;\n\u0026lt;h3 data-section-id=\u0026quot;1mh1hp4\u0026quot; data-start=\u0026quot;1206\u0026quot; data-end=\u0026quot;1238\u0026quot;\u0026gt;What You\u0026#39;ll do and How You’ll Make a Difference:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Continuously experiment with AI tools—testing, learning, and sharing insights to keep the team and organization ahead of the curve, as well as championing new applications that accelerate workflows and elevate quality responsibly.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Apply AI fluency to streamline work, reallocate saved time and reinvest into more meaningful, high-impact areas.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and grow Klaviyo’s Mid-Market and Enterprise client base\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive full-cycle sales efforts: prospecting, discovery, demo, negotiation, and close\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create and execute territory and account strategies for long-term growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally with Solutions Architects, Customer Success, and Marketing to deliver a world-class buying experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide mentorship and leadership across the AE team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Share market insights with Product and Engineering to influence roadmap decisions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3 data-section-id=\u0026quot;1rarndv\u0026quot; data-start=\u0026quot;1749\u0026quot; data-end=\u0026quot;1764\u0026quot;\u0026gt;Who You Are/Required Experience:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. \u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;You use AI tools to accelerate exploration, shorten iteration cycles, and bring sharper ideas to the table.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;As part of your craft, you’re curious, adaptable, and eager to deepen your fluency in AI (understanding capabilities, limits, and risks) as part of your craft.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;You don’t wait to be told what tool to try—you explore, test, and share what works.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1767\u0026quot; data-end=\u0026quot;1846\u0026quot;\u0026gt;Based in Boston, MA and available to be in-office 3 days/week\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1849\u0026quot; data-end=\u0026quot;1912\u0026quot;\u0026gt;6+ years of closing experience, preferably in SaaS or MarTech\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience hunting net new business from self-generated leads through negotiation and closure (closed/won)\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1915\u0026quot; data-end=\u0026quot;2011\u0026quot;\u0026gt;Comfortable navigating strategic deals with multiple stakeholders and complex buying processes\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2014\u0026quot; data-end=\u0026quot;2102\u0026quot;\u0026gt;Experienced in technical selling—able to communicate value with clarity and confidence\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2105\u0026quot; data-end=\u0026quot;2167\u0026quot;\u0026gt;Knowledge of the marketing automation or CDP space is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2170\u0026quot; data-end=\u0026quot;2250\u0026quot;\u0026gt;Resilient in the face of challenges and energized by a fast-moving environment\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2253\u0026quot; data-end=\u0026quot;2316\u0026quot;\u0026gt;A natural relationship-builder with strong influencing skills\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2319\u0026quot; data-end=\u0026quot;2399\u0026quot;\u0026gt;Committed to learning, sharing, and contributing to a high-trust sales culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr data-start=\u0026quot;2401\u0026quot; data-end=\u0026quot;2404\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;2406\u0026quot; data-end=\u0026quot;2574\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;2406\u0026quot; data-end=\u0026quot;2451\u0026quot;\u0026gt;Klaviyo is an Equal Opportunity Employer.\u0026lt;/strong\u0026gt; We’re committed to building a company that reflects the diversity of the customers we serve—and that starts with our team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-BAILEY\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$115,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$115,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7817729003?gh_jid=7817729003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5715791003,"location":{"name":"Miami, FL"},"metadata":null,"id":7817729003,"updated_at":"2026-08-26T11:10:55-04:00","requisition_id":"PIPE0049","title":"Account Executive, Mid-Enterprise","company_name":"Klaviyo","first_published":"2026-07-27T11:31:07-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2 style=\u0026quot;text-align: center;\u0026quot; data-section-id=\u0026quot;11xacj1\u0026quot; data-start=\u0026quot;208\u0026quot; data-end=\u0026quot;241\u0026quot;\u0026gt;Account Executive, Mid-Enterprise @ Klaviyo!\u0026lt;/h2\u0026gt;\n\u0026lt;p data-start=\u0026quot;242\u0026quot; data-end=\u0026quot;339\u0026quot;\u0026gt;\u0026lt;br data-start=\u0026quot;293\u0026quot; data-end=\u0026quot;296\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;296\u0026quot; data-end=\u0026quot;305\u0026quot;\u0026gt;Team:\u0026lt;/strong\u0026gt; Sales – Mid- Enterprise\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;341\u0026quot; data-end=\u0026quot;500\u0026quot;\u0026gt;At Klaviyo, we believe every customer interaction is an opportunity to build stronger relationships. That mindset starts with our Sales team—and we\u0026#39;re growing.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;502\u0026quot; data-end=\u0026quot;835\u0026quot;\u0026gt;We’re looking for a Mid-Enterprise Account Executive to join our tenured, high-performing team selling into some of the world’s most recognizable brands. This is more than just closing deals. It\u0026#39;s an opportunity to shape the future of our upmarket business by bringing Klaviyo to customers who are reimagining their marketing tech stack.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;837\u0026quot; data-end=\u0026quot;1041\u0026quot;\u0026gt;From first touch to signed agreement, you’ll own the full sales cycle—partnering closely with teams across Solutions, Customer Success, Product, and Engineering to drive long-term value for our customers.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;1043\u0026quot; data-end=\u0026quot;1204\u0026quot;\u0026gt;You’ll be selling to companies like Marc Jacobs, Walmart’s Home Brands, TaylorMade Golf, and Citizen Watches. It’s a big responsibility—and a bigger opportunity.\u0026lt;/p\u0026gt;\n\u0026lt;h3 data-section-id=\u0026quot;1mh1hp4\u0026quot; data-start=\u0026quot;1206\u0026quot; data-end=\u0026quot;1238\u0026quot;\u0026gt;What You\u0026#39;ll do and How You’ll Make a Difference:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Continuously experiment with AI tools—testing, learning, and sharing insights to keep the team and organization ahead of the curve, as well as championing new applications that accelerate workflows and elevate quality responsibly.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Apply AI fluency to streamline work, reallocate saved time and reinvest into more meaningful, high-impact areas.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and grow Klaviyo’s Mid-Market and Enterprise client base\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive full-cycle sales efforts: prospecting, discovery, demo, negotiation, and close\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create and execute territory and account strategies for long-term growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally with Solutions Architects, Customer Success, and Marketing to deliver a world-class buying experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide mentorship and leadership across the AE team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Share market insights with Product and Engineering to influence roadmap decisions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3 data-section-id=\u0026quot;1rarndv\u0026quot; data-start=\u0026quot;1749\u0026quot; data-end=\u0026quot;1764\u0026quot;\u0026gt;Who You Are/Required Experience:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. \u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;You use AI tools to accelerate exploration, shorten iteration cycles, and bring sharper ideas to the table.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;As part of your craft, you’re curious, adaptable, and eager to deepen your fluency in AI (understanding capabilities, limits, and risks) as part of your craft.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;You don’t wait to be told what tool to try—you explore, test, and share what works.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1767\u0026quot; data-end=\u0026quot;1846\u0026quot;\u0026gt;Based in Boston, MA and available to be in-office 3 days/week\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1849\u0026quot; data-end=\u0026quot;1912\u0026quot;\u0026gt;6+ years of closing experience, preferably in SaaS or MarTech\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience hunting net new business from self-generated leads through negotiation and closure (closed/won)\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1915\u0026quot; data-end=\u0026quot;2011\u0026quot;\u0026gt;Comfortable navigating strategic deals with multiple stakeholders and complex buying processes\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2014\u0026quot; data-end=\u0026quot;2102\u0026quot;\u0026gt;Experienced in technical selling—able to communicate value with clarity and confidence\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2105\u0026quot; data-end=\u0026quot;2167\u0026quot;\u0026gt;Knowledge of the marketing automation or CDP space is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2170\u0026quot; data-end=\u0026quot;2250\u0026quot;\u0026gt;Resilient in the face of challenges and energized by a fast-moving environment\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2253\u0026quot; data-end=\u0026quot;2316\u0026quot;\u0026gt;A natural relationship-builder with strong influencing skills\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2319\u0026quot; data-end=\u0026quot;2399\u0026quot;\u0026gt;Committed to learning, sharing, and contributing to a high-trust sales culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr data-start=\u0026quot;2401\u0026quot; data-end=\u0026quot;2404\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;2406\u0026quot; data-end=\u0026quot;2574\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;2406\u0026quot; data-end=\u0026quot;2451\u0026quot;\u0026gt;Klaviyo is an Equal Opportunity Employer.\u0026lt;/strong\u0026gt; We’re committed to building a company that reflects the diversity of the customers we serve—and that starts with our team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-BAILEY\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$115,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$115,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7720001003?gh_jid=7720001003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5715791003,"location":{"name":"New York, NY"},"metadata":null,"id":7720001003,"updated_at":"2026-08-26T11:10:55-04:00","requisition_id":"PIPE0049","title":"Account Executive, Mid-Enterprise","company_name":"Klaviyo","first_published":"2026-04-29T15:39:38-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2 style=\u0026quot;text-align: center;\u0026quot; data-section-id=\u0026quot;11xacj1\u0026quot; data-start=\u0026quot;208\u0026quot; data-end=\u0026quot;241\u0026quot;\u0026gt;Account Executive, Mid-Enterprise @ Klaviyo!\u0026lt;/h2\u0026gt;\n\u0026lt;p data-start=\u0026quot;242\u0026quot; data-end=\u0026quot;339\u0026quot;\u0026gt;\u0026lt;br data-start=\u0026quot;293\u0026quot; data-end=\u0026quot;296\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;296\u0026quot; data-end=\u0026quot;305\u0026quot;\u0026gt;Team:\u0026lt;/strong\u0026gt; Sales – Mid- Enterprise\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;341\u0026quot; data-end=\u0026quot;500\u0026quot;\u0026gt;At Klaviyo, we believe every customer interaction is an opportunity to build stronger relationships. That mindset starts with our Sales team- and we\u0026#39;re growing.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;502\u0026quot; data-end=\u0026quot;835\u0026quot;\u0026gt;We’re looking for a Mid-Enterprise Account Executive to join our tenured, high-performing team selling into some of the world’s most recognizable brands. This is more than just closing deals. It\u0026#39;s an opportunity to shape the future of our upmarket business by bringing Klaviyo to customers who are reimagining their marketing tech stack.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;837\u0026quot; data-end=\u0026quot;1041\u0026quot;\u0026gt;From first touch to signed agreement, you’ll own the full sales cycle—partnering closely with teams across Solutions, Customer Success, Product, and Engineering to drive long-term value for our customers.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;1043\u0026quot; data-end=\u0026quot;1204\u0026quot;\u0026gt;You’ll be selling to companies like Marc Jacobs, Walmart’s Home Brands, TaylorMade Golf, and Citizen Watches. It’s a big responsibility—and a bigger opportunity.\u0026lt;/p\u0026gt;\n\u0026lt;h3 data-section-id=\u0026quot;1mh1hp4\u0026quot; data-start=\u0026quot;1206\u0026quot; data-end=\u0026quot;1238\u0026quot;\u0026gt;What You\u0026#39;ll do and How You’ll Make a Difference:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Continuously experiment with AI tools—testing, learning, and sharing insights to keep the team and organization ahead of the curve, as well as championing new applications that accelerate workflows and elevate quality responsibly.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Apply AI fluency to streamline work, reallocate saved time and reinvest into more meaningful, high-impact areas.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and grow Klaviyo’s Mid-Market and Enterprise client base\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive full-cycle sales efforts: prospecting, discovery, demo, negotiation, and close\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create and execute territory and account strategies for long-term growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally with Solutions Architects, Customer Success, and Marketing to deliver a world-class buying experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide mentorship and leadership across the AE team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Share market insights with Product and Engineering to influence roadmap decisions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3 data-section-id=\u0026quot;1rarndv\u0026quot; data-start=\u0026quot;1749\u0026quot; data-end=\u0026quot;1764\u0026quot;\u0026gt;Who You Are/Required Experience:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. \u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;You use AI tools to accelerate exploration, shorten iteration cycles, and bring sharper ideas to the table.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;As part of your craft, you’re curious, adaptable, and eager to deepen your fluency in AI (understanding capabilities, limits, and risks) as part of your craft.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;You don’t wait to be told what tool to try—you explore, test, and share what works.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1767\u0026quot; data-end=\u0026quot;1846\u0026quot;\u0026gt;Based in Boston, MA and available to be in-office 3 days/week\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1849\u0026quot; data-end=\u0026quot;1912\u0026quot;\u0026gt;6+ years of closing experience, preferably in SaaS or MarTech\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience hunting net new business from self-generated leads through negotiation and closure (closed/won)\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1915\u0026quot; data-end=\u0026quot;2011\u0026quot;\u0026gt;Comfortable navigating strategic deals with multiple stakeholders and complex buying processes\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2014\u0026quot; data-end=\u0026quot;2102\u0026quot;\u0026gt;Experienced in technical selling—able to communicate value with clarity and confidence\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2105\u0026quot; data-end=\u0026quot;2167\u0026quot;\u0026gt;Knowledge of the marketing automation or CDP space is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2170\u0026quot; data-end=\u0026quot;2250\u0026quot;\u0026gt;Resilient in the face of challenges and energized by a fast-moving environment\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2253\u0026quot; data-end=\u0026quot;2316\u0026quot;\u0026gt;A natural relationship-builder with strong influencing skills\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2319\u0026quot; data-end=\u0026quot;2399\u0026quot;\u0026gt;Committed to learning, sharing, and contributing to a high-trust sales culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr data-start=\u0026quot;2401\u0026quot; data-end=\u0026quot;2404\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;2406\u0026quot; data-end=\u0026quot;2574\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;2406\u0026quot; data-end=\u0026quot;2451\u0026quot;\u0026gt;Klaviyo is an Equal Opportunity Employer.\u0026lt;/strong\u0026gt; We’re committed to building a company that reflects the diversity of the customers we serve—and that starts with our team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-BAILEY\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$115,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$115,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7801432003?gh_jid=7801432003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":5718710003,"location":{"name":"Boston, MA"},"metadata":null,"id":7801432003,"updated_at":"2026-08-26T11:10:55-04:00","requisition_id":"R-102149","title":"AI Enablement Program Manager","company_name":"Klaviyo","first_published":"2026-07-10T13:40:08-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p class=\u0026quot;font-claude-response-body break-words whitespace-normal\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This role is based in our Boston office — and it\u0026#39;s one of the most visible things we\u0026#39;re building right now.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;font-claude-response-body break-words whitespace-normal\u0026quot;\u0026gt;Klaviyo\u0026#39;s engineering org is scaling fast, and we\u0026#39;re making a deliberate bet on AI-first engineering. We don\u0026#39;t want AI to be something engineers use occasionally, we want it embedded in how every engineer at Klaviyo works from day one. This is the role that makes that happen.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll help every engineer at Klaviyo move faster with more confidence—by design, not by accident. If you love building systems that enable outsized impact and enjoy teaching others how to win, this is the role. This IC role sits at the heart of engineering effectiveness. You’ll partner closely with Developer Infrastructure, Eng Leadership, HRBP, Recruiting/RCs, L\u0026amp;amp;D, Security, and peers in Engineering Operations (e.g., Tools \u0026amp;amp; Metrics) to translate insights into programs, tAI ooling, and rituals that help teams deliver.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Build the systems, onboarding, and learning programs that make every Klaviyo engineer productive from day one—and more effective every quarter. You’ll design an AI‑first onboarding and enablement experience, standardize “how engineering works” at Klaviyo, and run experiments that measurably improve developer velocity, quality, and satisfaction. The result: faster ramps, fewer friction points, and a culture of continuous improvement across R\u0026amp;amp;D.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you’ll make a difference\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own engineering team onboarding and time-to-impact. Design and run a Day 0 through Day 30/60/90 onboarding experience that is AI-first by default, including environments, access, labs, first PRs, and success metrics. Reduce time-to-first-impact and ensure a consistent, high-quality ramp for new engineers, in close partnership with L\u0026amp;amp;D.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable embedding AI into daily engineering workflows like backlog and PR synthesis, and incident summaries. Partner closely with Developer Infrastructure and Engineering Leadership to operationalize AI in ways that align with platform direction. Pilot tools, measure adoption and impact, and share playbooks that lift team productivity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Codify how engineering works. Build and maintain living training and documentation that explain our engineering systems, development lifecycle, code review norms, CI and release practices, and incident hygiene, so teams can move fast in the same direction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and scale technical learning programs. Create, pilot, and iterate on learning paths, workshops, demos, and lunch-and-learns that build fluency in AI and emerging technologies. Use stakeholder input and program data to continuously improve and scale what works.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable engineering manager effectiveness. Translate Klaviyo’s leadership expectations to Engineering. Design and deliver learning and enablement for Engineering Managers focused on how engineering operates, including planning and execution norms, tooling, metrics, onboarding new team members, and leading effectively within Klaviyo’s engineering system. Partner with HRBP and L\u0026amp;amp;D to diagnose the needs and customize content specific to technical leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate high-impact live learning. Lead engaging, audience-appropriate learning sessions for engineers and engineering managers, incorporate feedback, and evolve content to maximize relevance and impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and track enablement success. Establish north-star metrics and success criteria for onboarding, learning, and productivity initiatives. Use data, qualitative feedback, and experimentation to assess impact, surface trade-offs, and recommend next steps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner on onboarding delivery and iteration. Facilitate engineering onboarding on a rotating basis, ensure smooth execution, and share feedback with onboarding DRIs. Maintain and evolve onboarding documentation, content, and training materials.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strengthen the recruiting-to-onboarding handoff. Partner with Recruiting and RCs to align competencies, interview assessments and starter projects so new hires are set up to succeed from day one.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Elevate engineering culture and learning. Enable tech talks, internal workshops, and communities of practice that spread best practices, reinforce learning norms, and raise the bar on craft and collaboration. Partner closely with HRBP, EBP, and Engineering Leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate clearly and consistently. Craft timely, high-quality communications for engineering programs and initiatives, including announcements, updates, and internal resources, ensuring clarity, consistency, and discoverability.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical practitioner and systems thinker.\u0026lt;/strong\u0026gt; You’ve been an engineer or worked very closely with engineering and truly understand the workflow; you understand IDEs, Git, CI/CD, testing, and can break down technical systems for others. You care about measurable impact, reliability, and developer productivity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operator‑teacher.\u0026lt;/strong\u0026gt; Clear writer and facilitator who creates clarity, reduces ambiguity, and equips others with crisp guidance, examples, and artifacts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Outcome‑oriented and accountable.\u0026lt;/strong\u0026gt; You model ownership, intensity, and urgency; you push work to closure and measure results, not just activity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborative across functions.\u0026lt;/strong\u0026gt; Comfortably partners with Eng Leaders, Dev Infra, Product, HRBP, Recruiting/RCs, L\u0026amp;amp;D, and Security; aligns to Klaviyo values and is motivated by winning as a team..\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Preferred experience (guidance, not gates):\u0026lt;/strong\u0026gt; 5–8+ years across software engineering, developer productivity/enablement, platform/dev‑tools, or engineering operations; experience designing onboarding/bootcamps or developer education is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to haves\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience measuring and improving developer experience (e.g., review SLAs, CI stability, environment setup) and publishing impact metrics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands‑on with CI/CD and modern SDLC tooling; ability to script/lightweight automate workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Program design for learning (labs, guilds, workshops) and strong technical writing portfolio.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience rolling out AI tools internally and establishing responsible‑use guardrails.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$160,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$240,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7737707003?gh_jid=7737707003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5767581003,"location":{"name":"Boston, MA"},"metadata":null,"id":7737707003,"updated_at":"2026-08-26T11:10:55-04:00","requisition_id":"R-102674","title":"Analytics Engineer","company_name":"Klaviyo","first_published":"2026-07-23T14:00:30-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Data is at the heart of every decision at Klaviyo. Our Analytics Engineering team sits within a hub-and-spoke model, partnering closely with Go-To-Market (GTM), Product, Engineering, and Business Intelligence teams to build scalable, trusted data systems. You’ll work at the intersection of business and engineering, owning core data models, enabling self-service analytics, and ensuring our data ecosystem is reliable, scalable, and compliant.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Senior Analytics Engineer to own end-to-end data pipelines and modeling across GTM (Sales) and Product domains. You’ll build and maintain the source of truth for operational and product data, enabling leadership, analysts, and product teams to answer complex questions with confidence. This role combines deep technical execution with high-impact business partnership, requiring you to translate ambiguous needs into scalable data products. You will operate as a trusted, embedded partner to stakeholders while leveraging the broader Data Engineering organization’s standards, tooling, and best practices. You’ll help build the foundation that powers everything from forecasting and compensation to product insights and experimentation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and deliver end-to-end data pipelines and models that power Sales and Product analytics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build curated, governed data marts that enable fast, reliable decision-making\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design dimensional data models (dbt) for core entities such as accounts, pipeline, performance, and product usage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Sales, Product, and Analytics teams to create holistic views of the customer and product lifecycle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raise the bar on data quality, testing, monitoring, and documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable reverse ETL workflows to operationalize insights into business systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a data ambassador across Product, Engineering, BI, and Legal, ensuring alignment on data contracts and governance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead and mentor others through design reviews, best practices, and technical guidance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evolve internal tooling and infrastructure to improve developer and analyst productivity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data Modeling \u0026amp;amp; Pipelines:\u0026lt;/strong\u0026gt; Build and maintain production-grade dbt models in Snowflake\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrations \u0026amp;amp; Ingestion:\u0026lt;/strong\u0026gt; Own ingestion from systems like Salesforce, ERP, and product data sources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Reverse ETL:\u0026lt;/strong\u0026gt; Push high-value data models into downstream tools and workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data Quality \u0026amp;amp; Governance: \u0026lt;/strong\u0026gt;Implement testing frameworks, monitoring, and documentation to ensure trust and compliance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Partnership: \u0026lt;/strong\u0026gt;Work closely with Sales Ops, Product Managers, Engineering, Finance, and GTM teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Repository Stewardship:\u0026lt;/strong\u0026gt; Maintain dbt codebase, enforce best practices, and ensure scalability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tooling \u0026amp;amp; Infrastructure:\u0026lt;/strong\u0026gt; Contribute to Airflow, Terraform, AWS, and other platform tools as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in analytics or data engineering in a modern data stack (Snowflake, BigQuery, or Redshift)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong expertise in SQL and dbt, with a focus on building scalable, production-grade data models\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in Python (or similar) for orchestration or tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience owning end-to-end data workflows, from ingestion to business impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to translate ambiguous business needs into structured data solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills with the ability to partner with non-technical stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience implementing data testing, monitoring, and governance frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to lead cross-functional projects with minimal guidance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with Sales Operations, compensation, or GTM analytics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with reverse ETL tools and workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Airflow, Fivetran, Workato, or similar tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS experience (S3, EC2, Lambda) and infrastructure-as-code (Terraform)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to experimentation frameworks or product analytics systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with data privacy controls (masking, role-based access, compliance)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$112,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$168,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4007872003,"name":"Administrative","child_ids":[4056357003,4038654003],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7854355003?gh_jid=7854355003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5818165003,"location":{"name":"Sydney, AU"},"metadata":null,"id":7854355003,"updated_at":"2026-09-04T11:48:01-04:00","requisition_id":"R-102918","title":"Business Development Representative","company_name":"Klaviyo","first_published":"2026-09-04T11:48:01-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Business Development Representative (BDR)\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, our mission is to \u0026lt;strong\u0026gt;help businesses own their growth\u0026lt;/strong\u0026gt;. We empower creators, entrepreneurs, and e-commerce brands to build meaningful relationships with their customers through powerful data, automation, and marketing tools. As a Business Development Representative (BDR), you’ll be a key part of bringing that mission to life—introducing eCommerce brands to the Klaviyo platform, setting the foundation for long-term success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BDRs\u0026lt;/strong\u0026gt; take a proactive approach—researching and reaching out to brands who haven’t yet engaged with us. You’ll build a pipeline through cold outreach, strategic prospecting, and compelling messaging. This track requires \u0026lt;strong\u0026gt;grit, creativity, and resilience\u0026lt;/strong\u0026gt; to open doors and create new opportunities.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make an Impact\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Generate qualified opportunities for the sales team(Account Executive’s) through a rigorous qualification approach\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build prospective relationships with e-commerce brands and help them understand how Klaviyo can drive their growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Learn to effectively identify buyer needs, position Klaviyo’s value, and route leads appropriately to Account Executives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay organized, focused, and consistent in your outreach across multiple channels—calls, emails, and social.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate \u0026lt;strong\u0026gt;grit and resilience\u0026lt;/strong\u0026gt; by staying positive and motivated, even in the face of rejection.\u0026lt;br\u0026gt;Reflect Klaviyo’s core values of \u0026lt;strong\u0026gt;accountability, effort, and winning as one\u0026lt;/strong\u0026gt; in every interaction.\u0026lt;br\u0026gt;Share insights, contribute to a supportive team culture, and help improve our processes as we scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Driven by a strong desire to launch a career in tech sales, with ambitions to grow into roles like Account Executive.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Possess \u0026lt;strong\u0026gt;grit, resilience, and curiosity\u0026lt;/strong\u0026gt;—you bounce back quickly and always want to learn more.\u0026lt;br\u0026gt;Thrive in fast-paced, dynamic environments with high standards and clear goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong communicator who’s confident over the phone, clear in writing, and thoughtful in your approach.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-motivated, coachable, and energized by being part of a high-performing team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have valid authorization to work in Australia\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;div class=\u0026quot;section page-centered\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Klaviyo in APAC:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are starting small but have big plans for Klaviyo in APAC. Our Sydney team began to take shape throughout 2022 and has now built out our go to market teams in sales, customer success, partnerships, marketing, recruiting and product support. As the team grows we will see a continued expansion of Klaviyo’s customer base and the building of a fantastic working culture in line with what we see elsewhere in Klaviyo but with its own local identity within our Sydney based team. This is your unique opportunity to join us at a very early stage and help to shape our future Klaviyo in APAC.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One of our values as a company is ‘always learning’ and you can feel that in APAC. People are looking to grow and develop and Klaviyo provides a great platform to do so. As we are still relatively early in our journey in APAC this means there is a lot of headroom to grow and develop within your role - we are looking for the leaders of the future. At Klaviyo generally managers are often promoted up into their roles and people are regularly being promoted or moving into new functional areas - it really is an education through experience here.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$70,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$70,000 AUD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4031923003,"name":"Sydney","location":"Sydney, New South Wales, Australia","child_ids":[],"parent_id":4123826003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7577984003?gh_jid=7577984003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5696472003,"location":{"name":"Boston, MA"},"metadata":null,"id":7577984003,"updated_at":"2026-08-26T11:10:54-04:00","requisition_id":"PIPE0039","title":"Commercial Account Executive","company_name":"Klaviyo","first_published":"2026-01-26T09:44:40-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Summary:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Commercial AE’s are product experts who run the full sales cycle—from qualification and tailored discovery to demo, evaluation management, and driving the buying process through close—with minimal support. They own a portfolio, manage a high‑velocity pipeline, and balance transactional motions with increasingly strategic, multi-threaded engagements across stakeholders to deliver measurable business impact and predictable results.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Supervisory Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;None.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Duties/Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Run full‑cycle sales, including discovery, ROI‑backed business cases, tailored demos, and orchestrated evaluations through close, consistently applying a consultative approach over feature selling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and manage a diverse pipeline with clear creation and coverage targets; execute personalized outreach (e.g., Tier 1 strategies, effective sequences), follow up on inbound and partner-sourced leads, and align product releases to prospect interest to progress deals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain territory/account plans with tiering, prioritized top accounts, and documented account maps; maintain org charts and stakeholder alignment to accelerate access to economic buyers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Multi-thread proactively across marketing, finance, IT, and executive stakeholders; design and run workback/joint evaluation plans that incorporate all decision makers at the right times.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quantify value by running ROI analyses based on discovery insights and benchmarks; articulate the business case clearly and tailor assets (decks, case studies) to each persona.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross‑functionally (BDRs, Solution Architects, Customer Success, Partnerships, Marketing/ABM, and leadership) with clear pre‑call prep, role clarity, and project‑managed work plans to advance opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain pipeline rigor and forecasting hygiene in SFDC: accurate stages, dates, next steps, “why/why not,” forecast categories, and timely deal updates that roll up predictably to leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Negotiate strategically using business value, pricing/packaging fluency, and trade‑based approaches; limit discounting to justified scenarios and time‑bound non‑standard offers with clear walk‑away points.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage time intentionally (prospecting blocks, customer meetings, CRM admin, enablement); drive continuous improvement through self‑development and Gong usage to raise deal quality and consistency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent and operate in alignment with company values, reinforcing trust and long‑term partnership with prospects and customer\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other related duties as assigned.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required Skills/Abilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Excellent verbal and written communication; active listening; ability to present to larger internal and external groups with confidence and tailor tone and content to the audience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consultative selling with strong discovery; ability to translate business objectives into ROI‑justified use cases and demos tailored to discovery, not generic walkthroughs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytical mindset; ability to calculate ROI, interpret funnel and forecast signals, and apply core e‑commerce/SMB metrics to build compelling business cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactive multi‑threading and executive engagement; persona‑specific messaging and sequencing to build consensus across stakeholders, including economic buyers and sponsors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic territory and account planning; tiering, top‑account prioritization, and competitive plays supported by account research and mapping.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pipeline creation excellence; consistent outbound generation, coverage management, timely lead follow‑up, and orchestration of marketing/partner programs and events.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Negotiation mastery; fluency in pricing and packaging, disciplined use of commercial levers, and trade‑based approaches that protect value while driving timely closes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative selling; ability to quarterback cross‑functional teams (BDR, SA, CS, Partnerships, Marketing/ABM, Leadership) with clear roles and workback plans.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tools proficiency: Salesforce, Outreach, LinkedIn Sales Navigator, Apollo, and Gong; strong SFDC hygiene and usage for forecasting and deal strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Growth mindset; openness to feedback, enablement participation, sharing best practices, and mentoring peers to lift team performance.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Education and Experience:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of Business Development experience with strong performance, 1+ years of Account Executive/closing experience in a sales role preferred\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience within SaaS/MarTech, a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A Bachelor’s degree or above, a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Physical Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prolonged periods of sitting at a desk and working on a computer.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please note that job responsibilities may change from time to time. Your team lead will be the most up to date source for job expectations.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;#LI-HYBRID\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;#LI-BAILEY\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot; style=\u0026quot;text-decoration:underline\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$65,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$65,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7577985003?gh_jid=7577985003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5696472003,"location":{"name":"Denver, CO"},"metadata":null,"id":7577985003,"updated_at":"2026-08-26T11:10:54-04:00","requisition_id":"PIPE0039","title":"Commercial Account Executive","company_name":"Klaviyo","first_published":"2026-03-06T12:26:29-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Summary:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Commercial AE’s are product experts who run the full sales cycle—from qualification and tailored discovery to demo, evaluation management, and driving the buying process through close—with minimal support. They own a portfolio, manage a high‑velocity pipeline, and balance transactional motions with increasingly strategic, multi-threaded engagements across stakeholders to deliver measurable business impact and predictable results.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Supervisory Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;None.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Duties/Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Run full‑cycle sales, including discovery, ROI‑backed business cases, tailored demos, and orchestrated evaluations through close, consistently applying a consultative approach over feature selling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and manage a diverse pipeline with clear creation and coverage targets; execute personalized outreach (e.g., Tier 1 strategies, effective sequences), follow up on inbound and partner-sourced leads, and align product releases to prospect interest to progress deals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain territory/account plans with tiering, prioritized top accounts, and documented account maps; maintain org charts and stakeholder alignment to accelerate access to economic buyers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Multi-thread proactively across marketing, finance, IT, and executive stakeholders; design and run workback/joint evaluation plans that incorporate all decision makers at the right times.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quantify value by running ROI analyses based on discovery insights and benchmarks; articulate the business case clearly and tailor assets (decks, case studies) to each persona.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross‑functionally (BDRs, Solution Architects, Customer Success, Partnerships, Marketing/ABM, and leadership) with clear pre‑call prep, role clarity, and project‑managed work plans to advance opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain pipeline rigor and forecasting hygiene in SFDC: accurate stages, dates, next steps, “why/why not,” forecast categories, and timely deal updates that roll up predictably to leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Negotiate strategically using business value, pricing/packaging fluency, and trade‑based approaches; limit discounting to justified scenarios and time‑bound non‑standard offers with clear walk‑away points.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage time intentionally (prospecting blocks, customer meetings, CRM admin, enablement); drive continuous improvement through self‑development and Gong usage to raise deal quality and consistency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent and operate in alignment with company values, reinforcing trust and long‑term partnership with prospects and customer\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other related duties as assigned.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required Skills/Abilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Excellent verbal and written communication; active listening; ability to present to larger internal and external groups with confidence and tailor tone and content to the audience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consultative selling with strong discovery; ability to translate business objectives into ROI‑justified use cases and demos tailored to discovery, not generic walkthroughs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytical mindset; ability to calculate ROI, interpret funnel and forecast signals, and apply core e‑commerce/SMB metrics to build compelling business cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactive multi‑threading and executive engagement; persona‑specific messaging and sequencing to build consensus across stakeholders, including economic buyers and sponsors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic territory and account planning; tiering, top‑account prioritization, and competitive plays supported by account research and mapping.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pipeline creation excellence; consistent outbound generation, coverage management, timely lead follow‑up, and orchestration of marketing/partner programs and events.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Negotiation mastery; fluency in pricing and packaging, disciplined use of commercial levers, and trade‑based approaches that protect value while driving timely closes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative selling; ability to quarterback cross‑functional teams (BDR, SA, CS, Partnerships, Marketing/ABM, Leadership) with clear roles and workback plans.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tools proficiency: Salesforce, Outreach, LinkedIn Sales Navigator, Apollo, and Gong; strong SFDC hygiene and usage for forecasting and deal strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Growth mindset; openness to feedback, enablement participation, sharing best practices, and mentoring peers to lift team performance.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Education and Experience:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of Business Development experience with strong performance, 1+ years of Account Executive/closing experience in a sales role preferred\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience within SaaS/MarTech, a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A Bachelor’s degree or above, a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Physical Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prolonged periods of sitting at a desk and working on a computer.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please note that job responsibilities may change from time to time. Your team lead will be the most up to date source for job expectations.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;#LI-HYBRID\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;#LI-BAILEY\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$65,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$65,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7835654003?gh_jid=7835654003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5809047003,"location":{"name":"Sydney, AU"},"metadata":null,"id":7835654003,"updated_at":"2026-08-26T11:10:57-04:00","requisition_id":"R-102913","title":"Commercial Account Executive- Customer Growth ","company_name":"Klaviyo","first_published":"2026-08-14T04:25:43-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Account Executive — Customer Growth (ANZ)\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;Account Executives at Klaviyo are given a tremendous opportunity to have a huge impact on Klaviyo\u0026#39;s customers, on Klaviyo\u0026#39;s trajectory, and as a result, on themselves. At Klaviyo, AEs pride themselves on being product experts who focus on expanding the right customers in the right way — driving genuine platform adoption and long-term value.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;CG AEs own the full expansion sales cycle with existing Klaviyo customers — from identifying whitespace to running discovery, demo, and driving the buying process to close — across Klaviyo\u0026#39;s growing product suite including Marketing, K:Service (Customer Hub, Customer Agent, Helpdesk), SMS, and Analytics.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The best CG AEs are trusted advisors to their customers, able to close a high percentage of their opportunities, forecast with accuracy, and proactively manage and grow their book of business over time.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You\u0026#39;ll Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Grow Klaviyo\u0026#39;s revenue within our existing ANZ customer base by introducing and closing new products across Marketing, K:Service, SMS, and Analytics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Actively manage your pipeline and develop a strategy for long-term sustained territory growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the success of your peers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exhibit Klaviyo\u0026#39;s values of accountability and effort\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years carrying revenue quota with consistent overachievement, ideally selling MarTech or SaaS solutions into an existing customer base — or a Customer Success background with a strong commercial track record and a genuine appetite to move into a closing role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling platform or multi-product solutions — you understand how to map customer needs to a broader product suite, not just close a single SKU\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Customer Support SaaS platforms (e.g. Gorgias, Zendesk, Freshdesk) and/or SMS marketing is a bonus — but not a requirement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling to Marketing, CX, or Operations personas and solid knowledge of the Ecommerce / Retail / Brands domain\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strategic seller — able to map customer goals to multi-product solutions, build consensus across stakeholders, and manage longer, more complex buying cycles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to work cross-functionally with CSMs, Partners, and internal stakeholders to drive deals and deliver customer outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excited, motivated, and inspired by exceeding goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Embrace failure as feedback — not afraid to hear no, and rigorous in your pursuit of improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong growth mindset with a bias toward action\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adept at influencing and relationship building; encouraging, engaging, and energetic with your team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve already experimented with AI in work or personal projects, and you\u0026#39;re excited to dive in and learn fast — finding ways to make your work smarter and more efficient\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full authorisation to work in Australia without any restrictions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Based in Sydney and able to work from our Sydney office a minimum of 3 days per week\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Klaviyo in APAC:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are starting small but have big plans for Klaviyo in APAC. Our Sydney team began to take shape throughout 2022 and has now built out our go to market teams in sales, customer success, partnerships, marketing, recruiting and product support. As the team grows we will see a continued expansion of Klaviyo’s customer base and the building of a fantastic working culture in line with what we see elsewhere in Klaviyo but with its own local identity within our Sydney based team. This is your unique opportunity to join us at an very early stage and help to shape our future Klaviyo in APAC.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One of our values as a company is ‘always learning’ and you can feel that in APAC. People are looking to grow and develop and Klaviyo provides a great platform to do so. As we are still relatively early in our journey in APAC this means there is a lot of headroom to grow and develop within your role - we are looking for the leaders of the future. At Klaviyo generally managers are often promoted up into their roles and people are regularly being promoted or moving into new functional areas - it really is an education through experience here.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using\u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt; Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey\u0026lt;a href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt; here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$110,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$110,000 AUD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4031923003,"name":"Sydney","location":"Sydney, New South Wales, Australia","child_ids":[],"parent_id":4123826003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7807681003?gh_jid=7807681003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5796702003,"location":{"name":"Singapore"},"metadata":null,"id":7807681003,"updated_at":"2026-08-26T11:10:56-04:00","requisition_id":"PIPE0087","title":"Commercial Account Executive - Greater China Region","company_name":"Klaviyo","first_published":"2026-07-21T16:23:33-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Account Executives at Klaviyo are given a tremendous opportunity to have a huge impact on Klaviyo’s prospects, on Klaviyo’s trajectory and as a result, on themselves. At Klaviyo, AEs pride themselves on being product experts who focus on closing deals the right way - with the right customers whom they set up for success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;AEs at Klaviyo run the entire sales cycle - from qualification to demo to driving the buying process to close - with minimal air support, all while managing dozens of prospects at once.\u0026amp;nbsp; The best AEs are able to close over 70% of their opportunities, forecast their business with accuracy, and proactively manage and extract value from their territory long term.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build Klaviyo’s client base\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Actively manage your pipeline and develop a strategy for long-term sustained success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the success of your peers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exhibit Klaviyo’s values of accountability and effort\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide guidance and support to new Account Executives\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expand your skill set by participating in adjacent tasks over time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years\u0026#39; carrying net-new revenue quota and consistent overachievement selling MarTech SaaS solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling to C-Suite/ Marketing personas and strong knowledge of the Ecommerce/ Retailers/ Brands domain\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in a high-velocity and high-volume sales environment, often times with multiple stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excited, motivated, and inspired by exceeding goals\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Aren’t afraid to hear no and embrace failure as an opportunity to improve\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong growth mindset and continually seek improvement and are rigorous in your pursuit of it\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are adept at influencing and relationship building\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are encouraging of your team, thoughtful, engaging, and energetic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling into Greater China Region Export eCommerce Market is required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in Mandarin is required to work with the clients in the region\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full authorisation to work in Singapore without any restrictions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Klaviyo in APAC:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are rapidly expanding our footprint in Asia-Pacific with our new Singapore Hub. Since launching here just six months ago we are already scaling fast, aggressively building out our core GTM functions, including Sales, Pre-sales, Business Development, Customer Success, Partnerships, Marketing, and People.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a true \u0026lt;strong\u0026gt;“1% done”\u0026lt;/strong\u0026gt; moment. While we build on the strong foundation of our Sydney presence, our Singapore Hub offers the unique energy of a startup within a global company. We are looking for \u0026lt;strong\u0026gt;“Drivers”\u0026lt;/strong\u0026gt;—builders who want to shape our local culture and define the future of Klaviyo in Asia-Pacific and Japan.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Aligned with our value of \u0026lt;strong\u0026gt;Always Learning\u0026lt;/strong\u0026gt;, we are looking for the leaders of the future. The headroom for growth here is massive. If you are insatiably curious and eager to accelerate your career, Klaviyo provides the platform. Join us, and help build something exceptional from the ground up.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using\u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt; Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey\u0026lt;a href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt; here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI- Hybrid\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4063612003,"name":"Singapore","location":"Singapore","child_ids":[],"parent_id":4123826003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7776017003?gh_jid=7776017003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5696472003,"location":{"name":"Boston, MA; Denver, CO"},"metadata":null,"id":7776017003,"updated_at":"2026-08-26T11:10:54-04:00","requisition_id":"PIPE0039","title":"Commercial Account Executive (Portuguese Speaking)","company_name":"Klaviyo","first_published":"2026-06-17T08:57:11-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Summary:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Commercial AE’s are product experts who run the full sales cycle—from qualification and tailored discovery to demo, evaluation management, and driving the buying process through close—with minimal support. They own a portfolio, manage a high‑velocity pipeline, and balance transactional motions with increasingly strategic, multi-threaded engagements across stakeholders to deliver measurable business impact and predictable results.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Supervisory Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;None.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Duties/Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Run full‑cycle sales, including discovery, ROI‑backed business cases, tailored demos, and orchestrated evaluations through close, consistently applying a consultative approach over feature selling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and manage a diverse pipeline with clear creation and coverage targets; execute personalized outreach (e.g., Tier 1 strategies, effective sequences), follow up on inbound and partner-sourced leads, and align product releases to prospect interest to progress deals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain territory/account plans with tiering, prioritized top accounts, and documented account maps; maintain org charts and stakeholder alignment to accelerate access to economic buyers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Multi-thread proactively across marketing, finance, IT, and executive stakeholders; design and run workback/joint evaluation plans that incorporate all decision makers at the right times.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quantify value by running ROI analyses based on discovery insights and benchmarks; articulate the business case clearly and tailor assets (decks, case studies) to each persona.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross‑functionally (BDRs, Solution Architects, Customer Success, Partnerships, Marketing/ABM, and leadership) with clear pre‑call prep, role clarity, and project‑managed work plans to advance opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain pipeline rigor and forecasting hygiene in SFDC: accurate stages, dates, next steps, “why/why not,” forecast categories, and timely deal updates that roll up predictably to leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Negotiate strategically using business value, pricing/packaging fluency, and trade‑based approaches; limit discounting to justified scenarios and time‑bound non‑standard offers with clear walk‑away points.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage time intentionally (prospecting blocks, customer meetings, CRM admin, enablement); drive continuous improvement through self‑development and Gong usage to raise deal quality and consistency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent and operate in alignment with company values, reinforcing trust and long‑term partnership with prospects and customer\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other related duties as assigned.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required Skills/Abilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Fluent in English/Portuguese (required)\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent verbal and written communication; active listening; ability to present to larger internal and external groups with confidence and tailor tone and content to the audience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consultative selling with strong discovery; ability to translate business objectives into ROI‑justified use cases and demos tailored to discovery, not generic walkthroughs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytical mindset; ability to calculate ROI, interpret funnel and forecast signals, and apply core e‑commerce/SMB metrics to build compelling business cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactive multi‑threading and executive engagement; persona‑specific messaging and sequencing to build consensus across stakeholders, including economic buyers and sponsors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic territory and account planning; tiering, top‑account prioritization, and competitive plays supported by account research and mapping.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pipeline creation excellence; consistent outbound generation, coverage management, timely lead follow‑up, and orchestration of marketing/partner programs and events.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Negotiation mastery; fluency in pricing and packaging, disciplined use of commercial levers, and trade‑based approaches that protect value while driving timely closes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative selling; ability to quarterback cross‑functional teams (BDR, SA, CS, Partnerships, Marketing/ABM, Leadership) with clear roles and workback plans.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tools proficiency: Salesforce, Outreach, LinkedIn Sales Navigator, Apollo, and Gong; strong SFDC hygiene and usage for forecasting and deal strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Growth mindset; openness to feedback, enablement participation, sharing best practices, and mentoring peers to lift team performance.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Education and Experience:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of Business Development experience with strong performance, 1+ years of Account Executive/closing experience in a sales role preferred\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in Portugeuse\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience within SaaS/MarTech, a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A Bachelor’s degree or above, a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Physical Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prolonged periods of sitting at a desk and working on a computer.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please note that job responsibilities may change from time to time. Your team lead will be the most up to date source for job expectations.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;#LI-HYBRID\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;#LI-BAILEY\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$65,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$65,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7798572003?gh_jid=7798572003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5792483003,"location":{"name":"Sydney, AU"},"metadata":null,"id":7798572003,"updated_at":"2026-09-17T06:24:57-04:00","requisition_id":"R-102802","title":"Customer Support Specialist, Bilingual English \u0026 Japanese","company_name":"Klaviyo","first_published":"2026-07-10T10:52:36-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Customer Support Specialists (called Product Experts at Klaviyo) are a critical part of our future success. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations. We are looking for a Product Expert who is passionate about providing the best support to our APAC customers who are scaling their businesses with Klaviyo.\u0026lt;/p\u0026gt;\n\u0026lt;div class=\u0026quot;section page-centered\u0026quot;\u0026gt;\n\u0026lt;div\u0026gt;We are very interested in individuals who have a track record of finding creative solutions to unique problems, who thrive in challenging situations and want to apply these skills to solve for customers using our software.\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;section page-centered\u0026quot;\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;h3\u0026gt;How you will make a difference:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop an in-depth knowledge of the Klaviyo platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide high-quality product support for Klaviyo customers, partnering with them to effectively resolve their issues through email and live chat\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate thoughtfully to provide answers to questions for both technical and non-technical end users while also supporting a wide range of technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diagnose software issues and resolve escalated customer complaints engage using established processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide support \u0026amp;amp; guidance on non-technical related questions (e.g: marketing, sales, other e-commerce setup questions)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate thoughtfully and effectively with all Klaviyo customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document troubleshooting and problem resolution steps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;section page-centered\u0026quot;\u0026gt;\n\u0026lt;h3\u0026gt;Who You Are:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;An exceptional communicator with strong written and verbal skills in English and Japanese.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A thoughtful communicator who is excellent at communicating through a variety of channels that require both written and verbal skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about creative problem solving for customers and end users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-motivated, eager to learn and thrive in a collaborative environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Capable of adapting quickly to changing priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with or able to quickly pick-up:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Microsoft Office Suite, G-Suite, Google Sheets, PowerPoint, Zendesk, and Salesforce\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Web works, networking, and software products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;DNS, IPs and other networking concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Email marketing platforms and E-Commerce platforms\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;p-rich_text_list p-rich_text_list__bullet\u0026quot; data-stringify-type=\u0026quot;unordered-list\u0026quot; data-indent=\u0026quot;0\u0026quot; data-border=\u0026quot;0\u0026quot;\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Full authorisation to work in Australia without any restrictions\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot; data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Ability to work weekends (available shifts include Tuesday-Saturday or Sunday-Thursday AND 9-5pm or 10-6pm)\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This role requires bilingual proficiency: English and Japanese (essential)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You must be able to support customers in both English and Japanese\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid #LI-JW1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$80,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$120,000 AUD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005189003,"name":"Customer Support","child_ids":[],"parent_id":null}],"offices":[{"id":4031923003,"name":"Sydney","location":"Sydney, New South Wales, Australia","child_ids":[],"parent_id":4123826003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7785582003?gh_jid=7785582003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5744537003,"location":{"name":"Dublin, IE"},"metadata":null,"id":7785582003,"updated_at":"2026-09-01T03:02:57-04:00","requisition_id":"R-102453","title":"Customer Support Specialist, German (Weekend Shift)","company_name":"Klaviyo","first_published":"2026-06-25T09:15:40-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Dublin, Ireland (Hybrid: 3 days p/week in office)\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div class=\u0026quot;section page-centered\u0026quot;\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;The role:\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Customer Support Specialists (called Product Experts at Klaviyo) are a critical part of our future success, and our growing PE team is based in our Dublin office, which has quickly become a thriving hub for our EMEA operations. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations. We are looking for \u0026lt;strong\u0026gt;German-fluent\u0026lt;/strong\u0026gt; Product Experts who are passionate about providing the best support to our EMEA customers who are scaling their businesses with Klaviyo.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;You must be able to work weekends, available shifts include: Tuesday to Saturday or Sunday to Thursday.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Working hours will either be 7am - 3pm or 9am - 5pm\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;section page-centered\u0026quot;\u0026gt;\n\u0026lt;h3\u0026gt;How you will make a difference:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop an in-depth knowledge of the Klaviyo platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide high-quality product support for Klaviyo customers, partnering with them to effectively resolve their issues through email and live chat\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate thoughtfully to provide answers to questions for both technical and non-technical end users while also supporting a wide range of technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diagnose software issues and resolve escalated customer complaints engage using established processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide support \u0026amp;amp; guidance on non-technical related questions (e.g: marketing, sales, other e-commerce setup questions)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate thoughtfully and effectively with all Klaviyo customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document troubleshooting and problem resolution steps\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;section page-centered\u0026quot;\u0026gt;\n\u0026lt;h3\u0026gt;Who You Are:\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for individuals who thrive in challenging situations and brings a positive, self-driven attitude. You\u0026#39;ll have a track record of finding creative solutions to unique problems and love supporting customers in a collaborative way.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Must-Haves\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Fluent English \u0026amp;amp; German language skills (written and spoken)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work weekends (available shifts include Tuesday-Saturday or Sunday-Thursday)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ years experience working in a customer-facing role (ideally where you’ve successfully troubleshooted and resolved software/ SaaS issues)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills: clear, empathetic, and able to explain technical concepts in simple terms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working in a high-volume, fast-paced environment, meeting and exceeding defined metrics and KPIs while maintaining quality of service\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexibility to work varied shifts (occasional 8am - 4pm or 10am - 6pm alongside standard 9am - 5pm)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative mindset: loves to share knowledge, contribute ideas, and support teammates\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactive and positive: self-motivated, adaptable, and willing to go above and beyond for customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full authorisation to work in Ireland without any restrictions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice-to-Haves\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience troubleshooting: APIs, integrations, HTML/ CSS/ JavaScript, or networking basics (DNS, IPs)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in MarTech SaaS, email deliverability, or e-commerce platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with tools like Zendesk, G-Suite, or similar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://academy.klaviyo.com/en-us/collections/product-certification?utm_source=support_job_listing\u0026amp;amp;utm_medium=cross_promo\u0026amp;amp;utm_campaign=klaviyo_product_certificate\u0026quot;\u0026gt;Klaviyo Product Certification\u0026lt;/a\u0026gt; (can be achieved after joining)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;#\u0026lt;span class=\u0026quot;il\u0026quot;\u0026gt;LI\u0026lt;/span\u0026gt;-\u0026lt;span class=\u0026quot;il\u0026quot;\u0026gt;Hybrid #LI-JW1\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;€40.000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;€60.000 EUR\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005189003,"name":"Customer Support","child_ids":[],"parent_id":null}],"offices":[{"id":4061644003,"name":"Dublin","location":"Dublin, County Dublin, Ireland","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7818147003?gh_jid=7818147003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5801240003,"location":{"name":"Singapore"},"metadata":null,"id":7818147003,"updated_at":"2026-08-26T11:10:56-04:00","requisition_id":"R-102859","title":"Demand Generation Manager,Asia","company_name":"Klaviyo","first_published":"2026-07-31T01:55:01-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Team and Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Demand generation in ANZ and Southeast Asia isn\u0026#39;t a smaller version of the US playbook - it\u0026#39;s its own game. Different buying behaviours, different channel mixes, different languages, and a region that spans everything from mature enterprise markets to fast-growing SMB ecosystems. We\u0026#39;re looking for a Demand Generation Manager who\u0026#39;s energised by that complexity, not intimidated by it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll own integrated campaign execution across the full funnel - SMB through enterprise - for Southeast Asia, working closely with our Head of Demand Generation APAC, to adapt global and regional campaign strategy for local relevance - and to flag when local reality means we should do something different altogether. You\u0026#39;ll partner with Brand \u0026amp;amp; Content, Creative Services, Field, BDR, Sales and Partnerships to make sure campaigns don\u0026#39;t just run, but actually move pipeline in-region.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is an individual contributor role. You won\u0026#39;t have direct reports, but you\u0026#39;ll need the judgement and stakeholder skills of someone who could.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Supervisory Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;None.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You\u0026#39;ll Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Plan and execute integrated demand generation campaigns across Southeast Asia, spanning paid, organic, lifecycle, field and ABM\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Localise and adapt global campaign frameworks for regional relevance - language, buyer behaviour, channel mix, and competitive context differ market to market, and campaigns need to reflect that\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with BDR, Sales, field, Partner Marketing and shared services team - Brand \u0026amp;amp; Content, Creative Services, Lifecycle, Product Marketing -\u0026amp;nbsp; to align campaign timing and messaging with regional pipeline goals and account priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Brand \u0026amp;amp; Content and Product Marketing to identify where existing assets translate well regionally and where new, locally relevant content is needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage campaign calendars, budgets, and vendor relationships across multiple markets and timezones\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track and report campaign performance by market and channel, with a clear point of view on what\u0026#39;s working, what isn\u0026#39;t, and why\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain a regional measurement view in partnership with Marketing Analytics, so decisions are grounded in data rather than assumption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring forward recommendations on where regional investment should shift based on results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish success criteria that inform resource planning, campaign flighting, and prioritisation across multiple stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent Southeast Asia\u0026#39;s needs and constraints in global campaign planning, so strategy isn\u0026#39;t built only from a US, EMEA or ANZ lens\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Other related duties as assigned\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years in demand generation, integrated campaigns, or performance marketing, ideally with experience across Southeast Asia markets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable owning campaigns end-to-end, from planning through execution to reporting, without a large supporting team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable self-serving in a lean-resource environment - from copywriting, basic design, case study interviews, to event execution - are part of the job here, not someone else\u0026#39;s\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing media budgets - with or without agencies - across multiple markets in Asia, with a clear read on where spend is and isn\u0026#39;t working\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of the channels and platforms relevant to APAC (regional media partners, local search and social nuances, established martech stack)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to read data and turn it into a recommendation, not just a report. Familiarity with Tableau and Salesforce (or equivalent) preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to report performance against OKRs/KPIs to executive leadership, translating market-level detail into a regional story\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong collaborator who can align global and local priorities without treating either as the default answer\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organised enough to manage multiple markets, stakeholders, and timelines at once, and pragmatic about where to flex process versus where to hold the line\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Genuinely curious about what makes buyers different in Southeast Asia, and willing to say so when a global template doesn\u0026#39;t fit\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working async across timezones with a Sydney-based manager and a globally distributed marketing team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Mandarin proficiency\u0026lt;/strong\u0026gt; is highly desirable, with Bahasa Malaysia considered a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Klaviyo in APAC:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div class=\u0026quot;section page-centered\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;We are rapidly expanding our footprint in Asia-Pacific with our new Singapore Hub. Since launching here just six months ago we are already scaling fast, aggressively building out our core GTM functions, including Sales, Pre-sales, Business Development, Customer Success, Partnerships, Marketing, and People.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a true \u0026lt;strong\u0026gt;“1% done”\u0026lt;/strong\u0026gt; moment. While we build on the strong foundation of our Sydney presence, our Singapore Hub offers the unique energy of a startup within a global company. We are looking for \u0026lt;strong\u0026gt;“Drivers”\u0026lt;/strong\u0026gt;—builders who want to shape our local culture and define the future of Klaviyo in Asia-Pacific and Japan.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Aligned with our value of \u0026lt;strong\u0026gt;Always Learning\u0026lt;/strong\u0026gt;, we are looking for the leaders of the future. The headroom for growth here is massive. If you are insatiably curious and eager to accelerate your career, Klaviyo provides the platform. Join us, and help build something exceptional from the ground up.\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;#LI- Hybrid\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005184003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4063612003,"name":"Singapore","location":"Singapore","child_ids":[],"parent_id":4123826003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7979747003?gh_jid=7979747003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5879375003,"location":{"name":"Boston, MA"},"metadata":null,"id":7979747003,"updated_at":"2026-09-01T15:59:10-04:00","requisition_id":"R-102954","title":"Director, Customer Success - Enterprise","company_name":"Klaviyo","first_published":"2026-09-01T13:13:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2 style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a strategic leader of the Customer Success organization, our job is to solve for both the customer experience and our employee experience. We do this by creating trust with our customers and our team through humility and open-mindedness, and by giving the team a strong sense of purpose as part of the Customer Success organization. Our job is to empower the team by giving them the clear vision, direction, and support they need to grow and help our customers own their growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Director of Enterprise CSMs, you\u0026#39;ll lead a team of managers to deliver the Enterprise CSM team\u0026#39;s vision: a world-class customer experience. You\u0026#39;ll own the growth and development of your team, drive efficiency through improved process and operationalized plans, act as an escalation point for customer and team issues, and lead your team to develop and execute the strategies needed to reach Klaviyo\u0026#39;s business goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll report to the Vice President of Customer Success and focus on refining the Enterprise customer experience, collaborating closely with Onboarding, Sales, Finance, Product, and Marketing leaders to build out the upmarket customer engagement model. You\u0026#39;ll fully own the Enterprise customer experience post-onboarding, with success measured against retention and cross-sell numbers for the North American Enterprise CSM team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;re highly collaborative and innovative, with a track record of relentless and effective execution. You\u0026#39;re results-driven, you ensure data informs every decision, and you\u0026#39;re excited to tackle some of Klaviyo\u0026#39;s most challenging opportunities for improving the customer experience.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Vice President of CS to plan and direct a world-class Enterprise CSM function through clear goal setting, objectives, plans of execution, and team metrics, and ensure goals cascade to all CSMs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage a team of ~40–50 Enterprise CSMs (5–7 managers, each with 5–10 CSMs) regionally dispersed across North America.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross-functionally with Sales, Onboarding, CSM, and Technical Solutions Architects to deliver a strong, aligned customer experience and improve customer sentiment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Keep the customer journey at the center of every decision, identify opportunities to improve and scale the customer experience, and mitigate customer risk at scale with cross-functional partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner proactively with marketing, sales, finance, and product to achieve shared goals — including in sensitive situations where you need to shift thinking or gain buy-in without damaging the relationship.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage data and objective measures to make key business decisions; review key objectives and success metrics with the Vice President of CS, highlighting wins, risks, and opportunities across your customer base.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze issues and problem-solve in an objective, scalable way; assign accounts and distribute work across the team for optimal coverage and balance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as an escalation point for managers and customers, building strong relationships with economic buyers and champions in key accounts to protect renewals and drive upsell/cross-sell.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hire and develop managers — coaching on effective 1:1s, team meetings, accountability, stretching top talent, and performance management — while modeling an inclusive culture built on humility, open-mindedness, and high integrity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage AI (Claude, Gleen, ChatGPT) to strengthen complex account strategies, identify high-impact use cases, and share best practices with the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop advanced prompt frameworks for complex, multi-step tasks, train the team on prompt strategy and iteration, and use predictive AI signals to inform renewal and expansion strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in Customer Success or related GTM leadership, including 5+ years managing people leaders (not just individual contributors), ideally within a SaaS or subscription business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record scaling and leading a multi-layered Enterprise CS organization (40+ CSMs across several regional managers), with direct accountability for retention and cross-sell/upsell targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to translate executive goals into team-wide plans — setting clear objectives, cascading metrics, and holding managers accountable for execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong cross-functional operator, able to align Sales, Onboarding, Product, Marketing, and Finance around a shared customer experience, and to shift thinking or gain buy-in in sensitive situations without damaging the relationship.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data-driven decision-maker who uses account health signals, retention/expansion data, and predictive analytics to guide strategy and resource allocation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience hiring and leading a high-performing team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable as an executive-level escalation point, building trusted relationships with economic buyers and champions inside complex enterprise accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Successful balancing humility and directness — building trust through open-mindedness, giving and receiving feedback well, and creating an inclusive team culture by example.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve already experimented with AI in work or personal projects, and you\u0026#39;re excited to dive in and learn fast. You\u0026#39;re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You use AI tools to accelerate exploration, shorten iteration cycles, and bring sharper ideas to the table.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$168,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$252,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005180003,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7884478003?gh_jid=7884478003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5832906003,"location":{"name":"Boston, MA"},"metadata":null,"id":7884478003,"updated_at":"2026-08-26T11:10:57-04:00","requisition_id":"R-102922","title":"Director, Global Field Enablement","company_name":"Klaviyo","first_published":"2026-08-18T13:24:48-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Global Field Enablement team equips every customer-facing function — Sales, Business Development, Customer Success, and Partnerships — to hit revenue and retention targets through consistent execution. The \u0026lt;strong\u0026gt;Director, Global Field Enablement\u0026lt;/strong\u0026gt; owns enablement strategy and the operating model across the full GTM and post-sale lifecycle, from pipeline generation through renewal and expansion, and is accountable for measurable outcomes: faster ramp, higher productivity, stronger attainment, and consistent adoption of Klaviyo\u0026#39;s sales and customer engagement methodologies.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role partners closely with GTM Operations, Sales, Business Development, Customer Success, Partnerships, Product, Product Marketing, and RevOps, increasingly leveraging AI-enabled tools to keep GTM teams faster, more effective, and always learning. It also aligns with adjacent enablement teams — Channel \u0026amp;amp; Partner Enablement, ProServe Enablement, and Learning \u0026amp;amp; Development — to drive unified standards, embedding core processes deeply enough into daily behavior that they scale reliably as Klaviyo grows.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you’ll make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Strategy \u0026amp;amp; GTM alignment\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the enablement KPI framework (ramp time, quota/goal attainment, win rate, pipeline conversion, multi-product adoption) and partner with GTM, Product, and Marketing leaders to build a shared roadmap and prioritize investment against the highest-leverage gaps.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Sales, pipeline, and post-sale enablement\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and deliver enablement across the full customer lifecycle — outbound/inbound pipeline generation (BDR/SDR), AE selling, account management/expansion, and post-sale onboarding, adoption, retention, and expansion — including certification and manager-led coaching.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain playbooks, prospecting/qualification frameworks, battlecards, objection-handling guides, and talk tracks that extend the Klaviyo Sales Methodology, and ensure consistent value messaging from first engagement through renewal.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Product launches \u0026amp;amp; Field Kickoff\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead planning and execution of product launches, developing launch plans, GTM enablement materials, and training to drive adoption and revenue.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own end-to-end program management of Field Kickoff — timeline, workstreams, logistics, executive alignment, messaging, and content — as the connective tissue across Sales, Marketing, Product, and CS.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Technology, AI, and change management\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the global enablement tech stack (content/knowledge management, conversation intelligence, LMS) and the standards for its use.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead evaluation and adoption of AI-driven tools for coaching, content delivery, deal inspection, and productivity, with a clear point of view on where AI helps versus adds noise.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build reinforcement and manager-coaching systems that make new behaviors stick, rather than deliver one-time training.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Process, operations, and market intelligence\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Marketing, Sales, Partner, and CS Ops to streamline GTM processes and co-develop frameworks for pipeline management and forecasting accuracy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive training, certification, and manager reinforcement so standard processes (Sales Process, Customer Engagement Process, core systems) get embedded in daily behavior, not just documented — building a consistent operating standard that scales with headcount, segments, and geography.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Competitive Intelligence and Product Marketing to keep content current with market and competitive trends, and cascade that intelligence into enablement materials and field communications.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Global operating model \u0026amp;amp; leadership\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design an operating model balancing central standards with regional autonomy, and align a unified enablement approach with peer teams (Channel \u0026amp;amp; Partner Enablement, ProServe Enablement, L\u0026amp;amp;D) without direct authority over them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead and develop a high-performing, globally distributed enablement team, providing coaching, mentorship, and clear growth paths.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in enablement, L\u0026amp;amp;D, PMM, or related roles spanning at least two customer-facing functions (e.g., sales and CS, or sales and business development).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years managing and developing high-performing teams, ideally across multiple regions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years in subscription/SaaS, preferably a hyperscale cloud-native platform, with a proven record scaling enablement for GTM orgs of meaningful scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable owning enablement for both top-of-funnel/pipeline generation (BDR/SDR) and closing/post-sale motions, recognizing these require distinct coaching and content approaches.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic leader with a vision for global field enablement, able to set and own enablement strategy across the full customer lifecycle and influence cross-functional VPs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Globally minded, balancing central and regional decision-making and creating space for regional autonomy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong relationship-builder able to lead and influence in a highly matrixed organization (Sales, Business Development, Marketing, Product, Partnerships, CS), including driving alignment with peer enablement teams without direct authority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional coach committed to the professional development of team members and leaders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong point of view on GTM methodology and how CS, Sales, Business Development, Marketing, and Partnerships work together.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent with modern GTM/enablement technology (conversation intelligence, content/knowledge platforms, LMS) and a working point of view on where AI can responsibly improve productivity; experience piloting or scaling AI-enabled tools is a strong plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience partnering with Revenue/GTM Operations to align enablement with systems, process, and data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Change-oriented, data-driven, and action-biased, with a track record of making new behaviors stick rather than delivering one-time training.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Values soft skills (relationship building, stakeholder management, leadership) as much as hard skills (enablement best practices, quantitative acumen, project management), with strong time management, analytical, and prioritization skills, and the ability to perform well in a fast-paced environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$180,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$270,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005184003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4061308003,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7894057003?gh_jid=7894057003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5832906003,"location":{"name":"Denver, CO"},"metadata":null,"id":7894057003,"updated_at":"2026-08-26T11:10:57-04:00","requisition_id":"R-102922","title":"Director, Global Field Enablement","company_name":"Klaviyo","first_published":"2026-08-18T13:24:49-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Global Field Enablement team equips every customer-facing function — Sales, Business Development, Customer Success, and Partnerships — to hit revenue and retention targets through consistent execution. The \u0026lt;strong\u0026gt;Director, Global Field Enablement\u0026lt;/strong\u0026gt; owns enablement strategy and the operating model across the full GTM and post-sale lifecycle, from pipeline generation through renewal and expansion, and is accountable for measurable outcomes: faster ramp, higher productivity, stronger attainment, and consistent adoption of Klaviyo\u0026#39;s sales and customer engagement methodologies.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role partners closely with GTM Operations, Sales, Business Development, Customer Success, Partnerships, Product, Product Marketing, and RevOps, increasingly leveraging AI-enabled tools to keep GTM teams faster, more effective, and always learning. It also aligns with adjacent enablement teams — Channel \u0026amp;amp; Partner Enablement, ProServe Enablement, and Learning \u0026amp;amp; Development — to drive unified standards, embedding core processes deeply enough into daily behavior that they scale reliably as Klaviyo grows.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you’ll make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Strategy \u0026amp;amp; GTM alignment\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the enablement KPI framework (ramp time, quota/goal attainment, win rate, pipeline conversion, multi-product adoption) and partner with GTM, Product, and Marketing leaders to build a shared roadmap and prioritize investment against the highest-leverage gaps.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Sales, pipeline, and post-sale enablement\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and deliver enablement across the full customer lifecycle — outbound/inbound pipeline generation (BDR/SDR), AE selling, account management/expansion, and post-sale onboarding, adoption, retention, and expansion — including certification and manager-led coaching.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain playbooks, prospecting/qualification frameworks, battlecards, objection-handling guides, and talk tracks that extend the Klaviyo Sales Methodology, and ensure consistent value messaging from first engagement through renewal.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Product launches \u0026amp;amp; Field Kickoff\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead planning and execution of product launches, developing launch plans, GTM enablement materials, and training to drive adoption and revenue.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own end-to-end program management of Field Kickoff — timeline, workstreams, logistics, executive alignment, messaging, and content — as the connective tissue across Sales, Marketing, Product, and CS.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Technology, AI, and change management\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the global enablement tech stack (content/knowledge management, conversation intelligence, LMS) and the standards for its use.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead evaluation and adoption of AI-driven tools for coaching, content delivery, deal inspection, and productivity, with a clear point of view on where AI helps versus adds noise.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build reinforcement and manager-coaching systems that make new behaviors stick, rather than deliver one-time training.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Process, operations, and market intelligence\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Marketing, Sales, Partner, and CS Ops to streamline GTM processes and co-develop frameworks for pipeline management and forecasting accuracy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive training, certification, and manager reinforcement so standard processes (Sales Process, Customer Engagement Process, core systems) get embedded in daily behavior, not just documented — building a consistent operating standard that scales with headcount, segments, and geography.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Competitive Intelligence and Product Marketing to keep content current with market and competitive trends, and cascade that intelligence into enablement materials and field communications.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Global operating model \u0026amp;amp; leadership\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design an operating model balancing central standards with regional autonomy, and align a unified enablement approach with peer teams (Channel \u0026amp;amp; Partner Enablement, ProServe Enablement, L\u0026amp;amp;D) without direct authority over them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead and develop a high-performing, globally distributed enablement team, providing coaching, mentorship, and clear growth paths.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in enablement, L\u0026amp;amp;D, PMM, or related roles spanning at least two customer-facing functions (e.g., sales and CS, or sales and business development).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years managing and developing high-performing teams, ideally across multiple regions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years in subscription/SaaS, preferably a hyperscale cloud-native platform, with a proven record scaling enablement for GTM orgs of meaningful scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable owning enablement for both top-of-funnel/pipeline generation (BDR/SDR) and closing/post-sale motions, recognizing these require distinct coaching and content approaches.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic leader with a vision for global field enablement, able to set and own enablement strategy across the full customer lifecycle and influence cross-functional VPs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Globally minded, balancing central and regional decision-making and creating space for regional autonomy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong relationship-builder able to lead and influence in a highly matrixed organization (Sales, Business Development, Marketing, Product, Partnerships, CS), including driving alignment with peer enablement teams without direct authority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional coach committed to the professional development of team members and leaders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong point of view on GTM methodology and how CS, Sales, Business Development, Marketing, and Partnerships work together.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent with modern GTM/enablement technology (conversation intelligence, content/knowledge platforms, LMS) and a working point of view on where AI can responsibly improve productivity; experience piloting or scaling AI-enabled tools is a strong plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience partnering with Revenue/GTM Operations to align enablement with systems, process, and data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Change-oriented, data-driven, and action-biased, with a track record of making new behaviors stick rather than delivering one-time training.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Values soft skills (relationship building, stakeholder management, leadership) as much as hard skills (enablement best practices, quantitative acumen, project management), with strong time management, analytical, and prioritization skills, and the ability to perform well in a fast-paced environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$180,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$270,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005184003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4061308003,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7762361003?gh_jid=7762361003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5776602003,"location":{"name":"Dublin, IE"},"metadata":null,"id":7762361003,"updated_at":"2026-08-26T11:10:55-04:00","requisition_id":"R-102712","title":"Director of Sales, Commercial (Europe)","company_name":"Klaviyo","first_published":"2026-06-16T04:34:25-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Director of Sales, Commercial – Europe\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, we\u0026#39;re building one of the most ambitious go-to-market organisations in SaaS, and Dublin is at the heart of that growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a talented Director of Sales to lead our Commercial organisation at Klaviyo. Reporting to our VP of EMEA Sales, you’ll be responsible for leading a team of Sales Managers and a wider team of Commercial Account Executives across two offices (Dublin and London) and three sub-regions (Northern, Southern, and Central).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This includes hiring, training, operational rigour, forecast management, performance analysis, and day-to-day coaching and talent development. The ideal candidate will have a strong track record of developing high-performing sales teams in a fast-paced environment and be able to demonstrate strong deal management and AI fluency.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;In This Role You Will Be Responsible For\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Build and Develop the Team\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead, coach, and develop a team of Sales Managers and Account Executives across Europe.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hire exceptional talent and raise the bar on what great looks like — building the pipeline of future Klaviyo leaders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach Sales Managers to become strong people leaders in their own right.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create clear development pathways and a culture of accountability, learning, and high performance.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Own the Regional Strategy\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute the go-to-market strategy for Klaviyo\u0026#39;s Commercial segment across Europe.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate business objectives into clear priorities and operational plans.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify growth opportunities, optimise performance, and bring a founder\u0026#39;s mindset to problem-solving.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a strategic partner to EMEA leadership on regional business decisions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Drive Operational Excellence\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Accurately forecast and manage monthly, quarterly, and annual business performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use data to make decisions, surface trends, and drive accountability across the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously improve pipeline management, sales process, and team productivity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate and implement tools and processes that help the team scale effectively.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Partner Across the Business\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Marketing, Partnerships, Revenue Operations, Enablement, and Customer Success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influence strategy, share market insights, and align cross-functional teams around shared goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to EMEA succession planning and help shape the broader Klaviyo Dublin community.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make an Impact\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Team\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We are a great place to work, and our leaders set the tone. You will need to ensure team morale remains high, people feel energised by their work, and we maintain a high standard for performance.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Regular tactical and developmental 1:1s with your team of managers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Setting both quantitative and qualitative goals and targets for the team to hit business goals as well as support career development within the team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Klaviyos deliver work that is deemed ‘remarkable’ by our peers, our customers, and the market. You will focus on the quality of work, then learn how to do it faster, frugally, and more efficiently, but never compromising on quality.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Leadership\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Working closely with the sales leadership team, you will provide thought leadership and strategic direction on our SMB segment within Southern and Central Europe.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working cross-functionally, you will collaborate radically across all functions — particularly ops and enablement, marketing, partnerships, and success — both here in EMEA and in the US.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Inspire and coach AE Managers and AEs alike to fulfil their potential and serve as the foundation for future generations of Klaviyos.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Operationally\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Understand and compile data, using it to support your strategic direction for the team. Data will be both external — in the market — and internal, tracking team activity and impact. You will clearly and concisely communicate key trends in data to your peers and key stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work to assess and introduce new tools and processes into the workflow and manage the change to ensure success.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Customers\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Klaviyos start with the customer and work backward. With this in mind, you will put the customer first when thinking about the strategies being put in place for the team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A proven sales leader with a track record of building and developing high-performing teams in a fast-growth environment — ideally within SaaS or technology.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Someone who has led leaders before, and knows what it takes to develop managers into great people leaders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable operating across a broad scope — multiple markets, segments, and functions — without needing everything perfectly defined.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Resilient and adaptable: you\u0026#39;ve navigated ambiguity, led through change, and built in environments where the path wasn\u0026#39;t always clear.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a builder\u0026#39;s mindset — energised by creating structure where none exists and improving systems that are still evolving.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data-driven: you use numbers to tell stories, make decisions, and hold teams accountable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong communicator who can influence at all levels and bring people together around a shared vision.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer-focused and deeply committed to team success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You bring energy, grit, and a genuine belief that how you build the team is as important as the results you deliver.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in a high-growth SaaS or technology business, ideally with exposure to earlier-stage or scale-up environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading sales teams across European markets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in French or German.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in ecommerce, marketing technology, or related industries.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with sales methodologies such as Challenger, Sandler, or SPIN.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;€144.000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;€216.000 EUR\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4061644003,"name":"Dublin","location":"Dublin, County Dublin, Ireland","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7766942003?gh_jid=7766942003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5778660003,"location":{"name":"Boston, MA"},"metadata":null,"id":7766942003,"updated_at":"2026-09-19T04:02:48-04:00","requisition_id":"R-102734","title":"Director, Product Management - Channel Infrastructure \u0026 Mobile","company_name":"Klaviyo","first_published":"2026-06-23T10:50:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo’s mission is helping businesses grow by owning their data and experiences. The Director of Product, Channel Infrastructure and Mobile will lead shared infrastructure for all channels, with deep ownership of email, push, and in-app messaging. This leader will advance robust, global infrastructure and manage the full product lifecycle, focusing on mobile ecosystems (iOS, Android, and SDKs). You will own the strategic roadmap and collaborate across engineering, design, and marketing to deliver impactful customer solutions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Influence how top brands communicate at scale within a fast-growing company. You will work with industry leaders to foster a culture of innovation and excellence aligned with Klaviyo’s values. This unique opportunity places you at the helm of a transforming omnichannel platform. Your contributions will shape global business interactions and leave a lasting mark on Klaviyo’s growth journey.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define, develop, and execute a strategic roadmap for Klaviyo\u0026#39;s messaging platforms to enhance their scalability and performance across multiple channels. This effort will directly support our mission of customer data ownership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead cross-functional teams to innovate and implement new features in mobile ecosystems, increasing our value proposition for iOS and Android. Strengthening these platforms will fortify Klaviyo\u0026#39;s leadership in the market.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive the end-to-end product lifecycle management, from ideation through delivery, ensuring product offerings meet high-quality standards and align with customer expectations. This will contribute to customer satisfaction and retention.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish key performance metrics for the channel infrastructure and use data-driven insights to make informed decisions that propel performance improvements. This approach will foster data ownership and business growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cultivate relationships with major platform partners and stakeholders to strengthen Klaviyo\u0026#39;s market position and enhance collaborative innovation. Such partnerships are essential for maintaining our customer-first proposition.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage a team of talented product managers, providing mentorship and guidance to develop their skills and align their work with Klaviyo\u0026#39;s strategic goals. Talented teams are crucial to achieving our mission.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously assess market trends and consumer feedback to identify opportunities for new channel features or enhancements. Responding to changing dynamics will ensure competitiveness and relevance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enhance communication processes to better coordinate and unify efforts across Klaviyo\u0026#39;s global teams, ensuring the seamless integration of channel and mobile functionalities. Streamlining communication maximizes efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion an agile development approach to bring flexibility and adaptability to product development processes. This methodology supports rapid iteration and faster time-to-market for new features.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate feedback loops with customers to ensure product developments resonate with end-user needs, reinforcing Klaviyo\u0026#39;s commitment to customer-first solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement rigorous testing methodologies to ensure product reliabilities, such that each channel release is dependable and meets enterprise-grade standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate for a customer-centric approach in all development initiatives, ensuring that our channels deliver personalized and impactful experiences that resonate with our clients\u0026#39; audiences.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have at least 3+ years of direct management experience and 10 years of experience in product management with a proven track record in scaling messaging platforms like email, SMS, RCS, WhatsApp, and mobile push notifications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your technical depth is exemplary, with robust understanding of iOS, Android, and mobile SDK ecosystems, enabling you to make informed strategic decisions that drive innovation and scalability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at cross-functional leadership, effectively bringing together teams from engineering, marketing, and customer success to deliver cohesive and effective product strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your data-driven mindset is impeccable, enabling you to employ analytics effectively in monitoring success metrics and iterating product strategies that enhance user experiences and business growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with AI and machine learning technologies is a plus, as these are increasingly influential in designing intuitive, predictive customer communication strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a visionary leader, capable of inspiring and mentoring teams to achieve strategic objectives while fostering a collaborative and high-performance work environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your strategic acumen is backed by hands-on experience in managing end-to-end product development lifecycles, from ideation and planning through to launch and iteration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You thrive in fast-paced, dynamic environments and can deliver results in high-pressure situations, maintaining a focus on customer satisfaction and business value creation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your exceptional communication skills allow you to articulate complex technical concepts to diverse audiences, thereby facilitating mutual understanding and stakeholder alignment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A natural innovator, you enjoy exploring uncharted territories, taking risks, and seizing opportunities to disrupt markets with new, compelling product adventures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate a customer-first mindset, continuously advocating for the end-user and striving to enhance customer engagement, satisfaction, and loyalty through groundbreaking tech solutions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Haves\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;An advanced degree in a relevant field such as Computer Science, Engineering, or an MBA is advantageous, reflecting a sophisticated grasp of business and technology integration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with global teams and managing products in international markets will be beneficial, offering a broader perspective on diverse customer needs and market dynamics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous experience in a startup or rapidly scaling tech company is valued, granting agility and insight into navigating high-growth environments effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of successful product launches in a highly competitive landscape will further differentiate candidates, showcasing an ability to manage complexity and deliver impactful results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of experience working with large Enterprise customers, understanding their needs around scale, data governance, and data reliability.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why This Role Matters\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Director of Product, Channel Infrastructure and Mobile is essential to Klaviyo\u0026#39;s goal of leading in personalized customer experiences. As businesses grow, they require the scalable and flexible communication platforms this role oversees.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Tasked with enhancing omnichannel messaging, the director empowers customers to maximize their preferred channels, driving engagement and substantive growth. This position highlights technology\u0026#39;s power to forge deeper relationships and expand businesses.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ideal candidates will lead Klaviyo\u0026#39;s product development during this high-growth phase, impacting how global brands interact with millions of consumers. This role offers a unique opportunity for professional impact at the forefront of innovation.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$224,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$336,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4007869003,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7855799003?gh_jid=7855799003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5818839003,"location":{"name":"Dublin, IE"},"metadata":null,"id":7855799003,"updated_at":"2026-08-26T11:10:57-04:00","requisition_id":"R-102902","title":"Director, Site Reliability Engineering","company_name":"Klaviyo","first_published":"2026-08-13T08:06:44-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Klaviyo, we empower creators to own their destiny. Our SaaS platform provides businesses of all sizes with powerful, easy-to-use marketing automation tools, making first-party data accessible and actionable like never before. We are a team of ambitious, bold peers who are insatiably curious and meticulous in our craft. As we scale globally, we are seeking a foundational leader to build and lead our Site Reliability functions from our new strategic hub in Dublin.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The SRE team is the bedrock of trust for the 200,000+ businesses that rely on Klaviyo to power their growth. This team is responsible for the secure reliability, scalability, and performance of our entire platform: from our core data processing pipelines to our cutting-edge AI services. As a foundational leader in our new Dublin office, you will build this team from the ground up, establishing a center of excellence for platform integrity and playing a pivotal role in Klaviyo’s European expansion. You will be the ultimate custodian of the trust our customers place in us every day.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You\u0026#39;ll Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Architect and Lead:\u0026lt;/strong\u0026gt; Define the vision, strategy, and roadmap for a unified SRE organization. You will build and mentor a world-class, multi-disciplinary team of engineers in Dublin, fostering a culture of operational excellence, proactive problem-solving, and blameless learning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Champion Reliability:\u0026lt;/strong\u0026gt; Drive a \u0026quot;reliable by design\u0026quot; philosophy across all of engineering. Partner with product and platform teams to embed reliability principles into the entire software development lifecycle, from initial design to production deployment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own Platform Integrity:\u0026lt;/strong\u0026gt; Take ownership of the availability, latency, performance efficiency, change management, monitoring, emergency response, and capacity planning for Klaviyo’s global platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive Automation:\u0026lt;/strong\u0026gt; Build the \u0026quot;paved road\u0026quot; for Klaviyo engineers by developing automated, self-service tooling and infrastructure that enables teams to \u0026quot;move fast, no shortcuts\u0026quot;.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead Through Incidents:\u0026lt;/strong\u0026gt; Command reliability incidents, guiding teams to rapid resolution while fostering a culture of blameless post-mortems that drive meaningful, systemic improvements.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are a proven engineering leader with a track record of building and scaling high-performing, geographically distributed teams in a fast-paced SaaS environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are intellectually curious and a continuous learner, with a deep understanding of modern reliability principles.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a \u0026quot;Driver\u0026quot; who is biased toward action. You don’t wait for problems to find you; you proactively identify risks and rally teams to solve them.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a cross-functional influencer and an exceptional communicator, capable of articulating complex technical concepts to diverse audiences, from engineers to executives to enterprise customers.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a player-coach who can dive deep into technical details with your team while also developing and articulating a long-term strategic vision.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are passionate about building a strong, inclusive team culture and have experience integrating new teams with existing ones across different time zones and cultures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You thrive in an environment of high ambiguity and rapid change, embodying a \u0026quot;1% done\u0026quot; mindset and seeing opportunity in every challenge.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Need\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;12+ years of experience in software engineering, with at least 5+ years in a leadership role managing SRE teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience building and scaling engineering teams, ideally with experience establishing a new team or office.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep, hands-on experience with cloud-native production systems at scale (AWS preferred).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical background in distributed systems, observability, container orchestration (Kubernetes), infrastructure as code (Terraform), and CI/CD principles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing geographically distributed teams and fostering a strong, unified culture across multiple time zones.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;€160.000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;€240.000 EUR\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4061644003,"name":"Dublin","location":"Dublin, County Dublin, Ireland","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7554273003?gh_jid=7554273003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5688732003,"location":{"name":"Boston, MA"},"metadata":null,"id":7554273003,"updated_at":"2026-09-03T04:22:56-04:00","requisition_id":"R-101742","title":"Distinguished Engineer, Enterprise Scalability","company_name":"Klaviyo","first_published":"2025-12-23T14:45:28-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Be Klaviyo’s senior IC for scale, you will report into a VP of Engineering and lead performance, reliability, multi‑region, and large‑tenant readiness. You’ll drive platform-wide architectural change, hunt bottlenecks and optimize systems, and partner across teams to productionize improvements. Given that this is an IC role with no direct reports; you will lead via technical depth, hands‑on impact, and crisp cross‑org alignment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define enterprise scalability fitness functions (latency/throughput/error rates) and a scorecard; align teams to SLOs and budgets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design/implement sharding and partitioning strategies, caching/back‑pressure, multi‑region readiness, and high‑volume migration paths.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build lightweight enablement: benchmarks, profiling harnesses, reproducible testbeds; pair with teams to land fixes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead scalability reviews and readiness gates that accelerate—not block—delivery; drive incident deep dives tied to systemic fixes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate clearly to execs and engineers, tying technical work to business impact and customer outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrate AI into scale and resiliency work—from proactive anomaly detection to synthetic load and guided runbooks—so performance improvements stick and incidents don’t repeat.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience: 12+ years scaling multi‑tenant SaaS with a reputation for removing major bottlenecks and proving impact with data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical expertise: Performance engineering, capacity planning, sharding/partitioning, caching/back‑pressure, multi‑region readiness, and high‑volume migrations; you turn hotspots into robust patterns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI tools \u0026amp;amp; automation: You apply AI to scale work—profiling assistance, workload modeling, synthetic traffic generation, anomaly detection, and runbook copilots—always with explicit guardrails and observability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross‑org influence: You align teams through fitness functions, scorecards, and readiness gates that accelerate—not block—delivery; you communicate tradeoffs crisply to execs and engineers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI fluency: Curious, adaptable, and proactive in exploring AI that responsibly improves scale outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Haves\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Scale scorecard: Company‑wide fitness functions (latency/throughput/error rates) are adopted and reviewed regularly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High‑impact wins: 2–3 bottlenecks removed with documented, reproducible testbeds; pXX latencies and error rates improve on top enterprise workloads; repeat P0s trend down.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI‑assisted scale engineering: AI‑driven anomaly detection reduces alert noise while improving signal; generative load testing and copilot runbooks are used in release/readiness checks for the top critical services; time‑to‑isolate regressions drops 20–30%.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Success in 6–12 Months\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Company‑wide scale scorecard in place; 2–3 high‑impact bottlenecks removed; top enterprise workloads show improved pXX latencies and error rates; fewer repeat P0s.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$244,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$366,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7807934003?gh_jid=7807934003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5796823003,"location":{"name":"London, UK"},"metadata":null,"id":7807934003,"updated_at":"2026-08-26T11:10:56-04:00","requisition_id":"R-102843","title":"Enterprise Enablement Partner, EMEA","company_name":"Klaviyo","first_published":"2026-07-21T11:11:36-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Principal Enablement Partner, EMEA Enterprise\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;Our GTM Enablement team supports 1000+ sales and customer success professionals driving revenue and growth at one of the fastest-growing publicly traded companies in the SaaS industry. We pride ourselves on being a reliable, real-time, and consistent resource for the Sales and Customer Success Teams, and empowering them to do their jobs more efficiently while growing their skill set and enabling Klaviyo’s long-term strategy. Our team is growing and we are currently looking for a \u0026lt;strong\u0026gt;Principal Enablement Partner\u0026lt;/strong\u0026gt; to partner with our EMEA Sales Org. You will be a strategic advisor to sales leadership and responsible for building the enablement strategy to empower their growth and achieve results.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;As our strategic partner to many cross-functional teams around the company, you will act as the voice and representative of the EMEA Enterprise Sales Organisation as your end customer. Your goal is to create an exceptional and equitable learning experience that empowers our sales teams to achieve their full potential, ensuring their success and fostering their growth. To succeed, you will bring a strong point of view on applying sales methodology, specifically MEDDPICC \u0026amp;amp; BANT, to the day to day life of a seller or sales manager. You have experience building strategic enablement programmes and can switch from project manager to facilitator as needed.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you’ll make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the enablement strategy and roadmap for the EMEA sales organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop the local strategy for driving adoption of global enablement programs, such as sales methodology, product launches and onboarding.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a comprehensive approach to sales rep development, from the day they are hired through promotion and beyond.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct in-depth needs and gap analyses through enablement councils, 1:1 meetings, surveys and other methods of data collection.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive continuous learning, ensuring readiness through refreshers and additional assessments and certifications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach and support front-line managers and AEs in best practices regarding skills coaching and territory management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver sessions focused on key EMEA processes and skills such as discovery, demo, negotiation, deal execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with the Marketing and Product teams to deliver content designed specifically for AEs to use in their conversations with prospects and customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and present Quarterly Business Reviews that drive alignment with your segment and report on previous quarter results.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Measure and report on enablement success metrics and draw insights from data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Regularly present and align on project plans, strategies, and updates to Sales Leadership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in Sales/ GTM Enablement at a high-growth global tech company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working as the EMEA representative within a global organization with deep understanding of the diverse markets across the EMEA region.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing engaging workshops and delivering presentations. Talent for driving process improvement, operational excellence, and creative problem solving.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct experience in a B2B SaaS customer facing role, preferably selling to Mid-Market or Enterprise prospects.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of Sales dynamics, with demonstrated ability to gain buy-in from diverse stakeholders, shape expectations, plan strategically, and communicate effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong data-driven decision-making skills, using data and analysis to drive strategic planning or business changes and influence change.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to set strategic direction by understanding needs and translating vision into a clear, global strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent proactive verbal and written communication skills, with the ability to engage and collaborate with stakeholders at all levels, addressing communication needs and setting clear expectations throughout project lifecycles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-motivated and proactive mindset, taking initiative without requiring external motivation. Comfortability and confidence in an ambiguous environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;£79,200\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;£118,800 GBP\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005184003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4002750003,"name":"London","location":"London, England, United Kingdom","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7808689003?gh_jid=7808689003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5797125003,"location":{"name":"Boston, MA"},"metadata":null,"id":7808689003,"updated_at":"2026-08-26T11:10:56-04:00","requisition_id":"R-102854","title":"Global Onboarding Lead","company_name":"Klaviyo","first_published":"2026-07-20T16:21:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The Global Onboarding Lead will play a critical role in building and running the global onboarding experience that sets every new Klaviyo up to drive impact from day one. This role is a great opportunity for someone who loves building, operating, and iterating—someone who can translate organizational needs and stakeholder input into a seamless, high-impact onboarding experience at global scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role sits on the Talent \u0026amp;amp; Learning team and reports to the Senior Manager of Learning \u0026amp;amp; Development. The Onboarding Lead will have a direct impact on how new hires experience Klaviyo from the moment they accept an offer, while also shaping how our most senior leaders onboard and integrate into the company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You Will Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A successful Onboarding Lead at Klaviyo is a builder, operator, and cross-functional connector who is energized by owning complex programs end-to-end. You are comfortable managing details and driving strategy, and you thrive in a small, high-impact team. In this role, you will:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the end-to-end operational delivery of Base Camp across all global cohorts, ensuring consistency, quality, and scalability as Klaviyo grows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain program infrastructure including schedules, facilitator guides, logistics, tooling, and vendor relationships\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Serve as the lead facilitator for live onboarding experiences in our Boston office, creating an engaging and high-impact start for every new hire.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track and report on program health using qualitative and quantitative data—including completion rates, satisfaction scores, and time-to-productivity metrics—and use those insights to drive continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design, develop, and maintain onboarding curriculum that reflects Klaviyo\u0026#39;s culture, values, and business priorities, applying instructional design best practices across live, async, and digital modalities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply AI tools actively and creatively across every stage of the content lifecycle—from needs analysis and curriculum design to content generation, personalization, and reinforcement—continuously experimenting to make learning faster to build and more impactful to experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with subject matter experts to keep content accurate, regionally appropriate, and refreshed as needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong relationships with People Partners, Talent Acquisition, IT, Finance, Legal, and business leaders to ensure a seamless experience from pre-boarding through ramp\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary point of contact for stakeholder input on onboarding scope, timing, and priorities—influencing without authority to align partners around a unified new hire experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with HRBPs, VP of HRBP \u0026amp;amp; Talent Development, and the Senior Manager of L\u0026amp;amp;D to design and deliver a dedicated onboarding experience for executives and senior leaders, including curated connection opportunities, briefing materials, and frameworks tailored to each leader\u0026#39;s role and context\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI to streamline program operations—automating workflows, surfacing insights from data, and finding new ways to scale a high-touch experience without sacrificing quality\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have 8+ years of experience in program management, learning \u0026amp;amp; development, or people programs—ideally with a focus on onboarding, new hire experience, or large-scale program operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience managing complex, multi-stakeholder programs in a global or distributed environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a strong content developer with instructional design skills and experience building curriculum from scratch across multiple modalities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You use AI as a core part of how you work—not just as a productivity tool, but as a creative partner for building better, faster, and smarter; you are always experimenting with what\u0026#39;s possible\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are highly organized and detail-oriented, with the ability to manage multiple workstreams without dropping the ball\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a clear, confident communicator who can facilitate engaging learning sessions and influence senior stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are curious and data-driven—you measure what matters and use insights to improve program outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are energized by experimentation and continuous improvement and are comfortable operating in fast-changing, ambiguous environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are excited about the intersection of AI and learning and are actively staying at the edge of new tools, technologies, and approaches that can raise the bar for the employee experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re a strong collaborator who brings a team-first mindset and knows how to build trust across functions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re excited to be a culture carrier, modeling Klaviyo\u0026#39;s values and reinforcing them through every touchpoint of the onboarding experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Please note that this is an onsite position based in our Boston office.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$124,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$186,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4004595003,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7984272003?gh_jid=7984272003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5881325003,"location":{"name":"Boston, MA"},"metadata":null,"id":7984272003,"updated_at":"2026-09-08T16:15:44-04:00","requisition_id":"R-102983","title":"Head of Compensation","company_name":"Klaviyo","first_published":"2026-09-03T11:03:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Make comp the reason people choose us — and the reason they stay\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Compensation, as most companies run it, is a compliance function wearing a strategy costume: annual surveys, static bands, spreadsheets nobody trusts, and comp conversations nobody feels equipped to have.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re hiring a Head of Comp to make sure how we compensate people actually works for the business. Not a once-a-year cycle everyone dreads, but a strategic lever. This role is central to how we compete for talent and how we reward the people already here.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Three things you\u0026#39;ll own\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;1. Comp architecture — write the new playbook\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll write the playbook for how we think about comp, from the ground up. That means questioning the assumptions baked into how we level roles and price the market today, deciding what\u0026#39;s worth carrying forward and what gets rebuilt, and setting a standard nobody\u0026#39;s set here before. The specifics are yours to define — the bar is this: a philosophy that scales as we grow, and gives people a real reason to stay.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;2. Burn rate \u0026amp;amp; multi-year equity — model what\u0026#39;s sustainable\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Equity is the comp lever most companies manage least well. You\u0026#39;ll own the multi-year equity model — refresh grants, dilution, burn rate against plan — so the business can see three years out, not just this cycle. That means partnering with Finance and the exec team on what\u0026#39;s sustainable, catching burn rate problems before they become board-level surprises, and building a model that holds up when Leadership and Finance asks the hard questions.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;3. Business partnership — be the person leaders call when it\u0026#39;s hard\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Comp gets called in when things are hard: a top performer with a competing offer in hand, a manager pushing back on a leveling decision they don\u0026#39;t agree with, a reorg that leaves two people doing the same job at different comp. You\u0026#39;ll be the person business leaders call in those moments — someone who can have the tough conversation directly, defuse a tense situation without dodging the real issue, and bring a creative solution instead of just citing policy. That same instinct is also what makes our comp story a recruiting asset: partnering with Talent Acquisition so comp clarity shows up in job posts, offer conversations, and how we talk about pay transparency publicly.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Plus, Built AI-first\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Comp still runs on spreadsheets and manual survey cuts more than almost any other People function. Your job is to change that: define the requirements for market data ingestion, pay equity analysis, and manage self-serve tools, and push the automation forward instead of waiting for someone else to build it. That\u0026#39;s what frees you and the team to spend time on the judgment calls that actually need a human, not pulling the same data every cycle.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Everything else that doesn\u0026#39;t fit in three boxes\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;Real jobs don\u0026#39;t stay inside three pillars. Here\u0026#39;s what else lands on your desk:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Annual and off-cycle comp strategy — merit philosophy, equity refresh design, and budget modeling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive and board-level comp support — materials for the compensation committee, executive offer structuring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partnering with Talent Acquisition on offer strategy for hard-to-fill and competitive roles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pay equity analysis and remediation, in partnership with Legal and People Ops.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;International comp — extending our comp structures as we grow into new markets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;M\u0026amp;amp;A comp — talent diligence, leveling incoming employees against our framework, and integrating bonus and equity payout structures as we bring acquired teams on board\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Special projects — the “just for this” asks from senior leadership that don\u0026#39;t fit a template.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;What you bring\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Non-negotiables:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in compensation, with real ownership of comp strategy and structure at a growth-stage company — not just cycle administration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve rebuilt or meaningfully overhauled a comp function or framework before — leveling, market pricing, or philosophy — not just maintained one you inherited.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep fluency with modern comp tools and data sources (market pricing platforms, pay equity analytics, compensation management systems) — you\u0026#39;ve actually used them hands-on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record designing comp structures that hold up under scrutiny: defensible, explainable, and equitable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record navigating tense comp conversations — comp disputes, promotion denials, retention counters — with solutions that hold up, not just policy citations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You work closely with Talent Acquisition, Finance, and business leaders — comp touches everyone, and you know how to translate between all of them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with pay transparency practices and the regulatory landscape around them.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Strong signals:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience applying AI tools to automate comp analysis or reporting at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in a company going through rapid growth or a strategic pivot, where the comp structure had to keep pace.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background spanning both in-house comp leadership and consulting or advisory work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You default to shipping a version and iterating over waiting for a perfect model.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll find here\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A build mandate, not a “run the annual cycle” brief.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A Leadership and People team that wants comp to be a strategic lever, not a back-office function.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Business leaders who want a thought partner on comp, not a rate-card lookup.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An organization that backs conviction with investment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A level and package built for owning comp end to end — not just administering it.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;None of this is about prettier band charts. It\u0026#39;s about giving our leaders a comp structure they can trust, giving our people a reason to believe we compensate fairly, and making every offer count. Let\u0026#39;s build it!\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$200,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$300,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4004595003,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7670555003?gh_jid=7670555003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5735042003,"location":{"name":"Boston, MA"},"metadata":null,"id":7670555003,"updated_at":"2026-08-26T11:10:55-04:00","requisition_id":"R-102369","title":"Head of Engineering, Finance Systems","company_name":"Klaviyo","first_published":"2026-03-25T16:49:36-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;HYBRID\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt; in \u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;BOSTON\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, we know that building a great company starts with building a great team. We welcome candidates from a wide range of backgrounds and experiences, and we care as much about your trajectory and potential as we do about direct, one‑to‑one matches with every requirement.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About the team\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo went public in 2023 and is scaling fast. This is a rare chance to architect the Finance systems foundation for a company at this inflection point. The Finance Technology Systems team is part of G\u0026amp;amp;A Systems within Global Technology Solutions (GTS). This group designs, operates, and continually improves the applications and workflows that power how Klaviyo manages money, risk, and financial reporting at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The team partners closely with Finance, Accounting, Tax, Treasury, FP\u0026amp;amp;A, Procurement, and Internal Audit, as well as adjacent technology teams like Corporate IT, Data, and GTM Systems, to ensure our back‑office stack is reliable, well‑integrated, compliant, and ready for a public, AI‑forward SaaS business. We own the roadmap, health, and governance of platforms including our ERP and financial systems (e.g., NetSuite/Oracle), procure‑to‑pay (e.g., Coupa), revenue and billing systems, and related integrations and automation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role reports to the Senior Director, G\u0026amp;amp;A Systems and leads the team responsible for Finance Technology Solutions across Klaviyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Head of Engineering, Finance Systems, you will be the accountable technology leader for Klaviyo’s Finance application landscape and core financial workflows. You will define and execute the multi‑year vision for our Finance systems, lead a high‑performing team, and partner with senior Finance and GTS leaders to deliver automation, control, and insight across our procure‑to‑pay, record‑to‑report, and order‑to‑cash processes.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Own the Finance systems vision and roadmap\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and maintain the multi‑year strategy and roadmap for Klaviyo’s Finance technology stack (ERP, procure‑to‑pay, revenue and billing, treasury, close and reconciliation tooling), aligned to the CFO’s agenda and the company’s financial plan.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate Finance, Accounting, Tax, and FP\u0026amp;amp;A objectives into clear systems investments and sequencing, balancing foundational platform work with high‑impact automation and analytics use cases.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Lead and develop the Finance Technology team\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage and grow a team of application owners, business systems analysts, administrators, and integration specialists who collectively own the Finance systems portfolio and its integrations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set clear expectations around domain ownership, service reliability, partnership with Finance stakeholders, and measurable business outcomes; build strong succession and leadership bench strength within the team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Drive AI-native transformation across Finance\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead Klaviyo\u0026#39;s push to make Finance one of the most automated, insight-driven functions in the company. You\u0026#39;ll identify and deliver high-value AI use cases across the Finance workflow.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ll partner directly with Klaviyo\u0026#39;s AI and data platform teams to embed AI into core Finance processes with clear guardrails, measurable productivity gains, and the rigor expected of a public company. This isn\u0026#39;t a future-state vision, it\u0026#39;s work already underway, and you\u0026#39;ll own it.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Design and optimize core Finance processes and systems\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Controllership, FP\u0026amp;amp;A, Tax, Treasury, and Procurement leaders to design and continuously refine end‑to‑end Finance workflows across procure‑to‑pay, record‑to‑report, and order‑to‑cash, ensuring systems and processes are tightly aligned.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure our ERP and Finance applications are configured, integrated, and operated to support accurate, timely close, scalable revenue and billing, and high‑quality financial data that downstream teams can trust.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Own SOX, controls, and audit readiness for Finance systems\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the design, implementation, and operation of IT General Controls (ITGCs) and other key controls across Finance applications, in partnership with Internal Audit, Security, and external auditors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continually simplify and automate controls and evidence collection so audits are reliable and predictable, with fewer deficiencies and lower friction for Finance and GTS teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Manage the Finance systems portfolio and vendors\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the Finance systems portfolio budget (applications, services, and related programs), including vendor selection, contract evaluation, and ROI analysis for major investments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Rationalize overlapping tools, simplify the application landscape, and ensure Finance systems integrate cleanly with G\u0026amp;amp;A, GTM, and data platforms.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Act as a strategic partner and communicator\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary technology partner for the CFO, Controller, and Finance leadership team on systems, data, and process topics; translate business strategy into clear technical decisions and trade‑offs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent Finance Technology Systems in executive forums, planning cycles, and cross‑functional initiatives, ensuring Finance needs are anticipated and built into wider GTS and company roadmaps.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026amp;nbsp;\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ve spent your career at the intersection of Finance and technology and you\u0026#39;ve moved beyond just keeping systems running. You think in roadmaps, outcomes, and partnerships. You know what a well-run Finance technology function looks like, and you know how to build one.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ve led teams through real complexity: ERP and other transformations, SOX audits, billing system overhauls, or the messy work of integrating Finance systems across a growing company. You don\u0026#39;t need a perfect environment to do great work, you create structure where there isn\u0026#39;t any, and you bring Finance and engineering stakeholders along with you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Specifically, you likely bring:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;15+ years in enterprise or business systems, with meaningful ownership of Finance technology at a tech or SaaS company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4+ years leading teams, including managers, responsible for order-to cash, record-to-report, procure-to-pay, revenue/billing, and financial close systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep, practical SOX ITGC experience and a clean track record working with Internal Audit and external auditors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of enterprise-led growth and system features required to enable moving upmarket\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in ERP and Finance application architecture (NetSuite/Oracle, Coupa, Avalara, Zip, Zuora, or similar), integration patterns, and how Finance data flows across a modern tech stack\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Led strong engineering team with AI build-first mentality coupled with engineering excellence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Personally built or scaled AI and automation in Finance workflows - reconciliations, invoice processing, forecasting prep and can speak to what worked and what didn\u0026#39;t\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A reputation as a trusted partner to engineering and finance leadership; someone who translates complexity into clear decisions and earns credibility with CFOs, CAOs, Controllers, Revenue Operations, and auditors alike\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$188,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$282,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7985568003?gh_jid=7985568003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5881911003,"location":{"name":"Sydney, AU"},"metadata":null,"id":7985568003,"updated_at":"2026-09-17T21:22:47-04:00","requisition_id":"R-102972","title":"Head of Sales, ANZ","company_name":"Klaviyo","first_published":"2026-09-17T02:57:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;Role Overview\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is consolidating its Australia and New Zealand sales business under a single country leader. This is a newly shaped role: one leader accountable for the entire ANZ number across both Commercial and Enterprise, based in Sydney, reporting to the APAC Managing Director.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ANZ is currently the region\u0026#39;s largest team and market. We are looking for someone who has personally taken a sales and supporting functions organisation from good to great — and who can tell us exactly how, including the key decisions they made and when.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role also carries the senior Klaviyo presence in the Australian market: partner and agency relationships, executive sponsorship on major customers, and site culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is not a BAU mandate, if you want a business with real headroom, a strong front line already in place, and a mandate to build and fix what\u0026#39;s needed to scale and win, this may be the right opportunity for you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What You\u0026#39;ll Do\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;Own the ANZ Number\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Full accountability for ANZ revenue across Commercial and Enterprise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead front-line sales managers and their teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the sales organisation to deliver on the growth potential of the ANZ market. Own customer acquisition and growth, team culture, pipeline health and forecast across segments and route to market, and be able to deliver results and “know the score” in detail.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Diagnose and Fix Performance\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Establish quickly and honestly whats needed for growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act on the diagnosis, including making decisions in the first 90 days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raise the performance bar visibly, and hold it when it\u0026#39;s uncomfortable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Remove obstacles and be able to roll up your sleeves and get into deals when necessary, building capability in the team as your core priority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Distinguish between problems a leader can fix and problems that need a broader conversation — and escalate the second kind early\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Build and Develop the Leadership Layer\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Coach and develop front-line managers to be world class in their craft and inspire their creativity and results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hire, develop and retain best-in-class sellers; create real career paths and succession depth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set a high bar for talent and act on the gap between the bar and reality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Model Klaviyo\u0026#39;s values in how you lead, especially when the pressure is on\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Model our “win as one” cross functional spirit. Building trust and collaboration across the entire team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Bring Operating Rigour\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Install and hold weekly cadences — pipeline inspection, forecast, deal review, 1:1s — that are consistent enough that problems surface early\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use data as the primary instrument, combined with instinct. Know the score - distribution, coverage trend, tenure cohorts and win/loss reasons\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Ops to strengthen the reporting and operating systems currently being built out\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive a culture of being meticulous in your craft across the organisation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Put AI and automation as core capabilities of how the team works\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Represent Klaviyo in ANZ\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Senior Klaviyo presence in market: agency and partner relationships, events, and community engagement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive sponsorship on the region\u0026#39;s most significant customers and deals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own site culture in Sydney — the person the team looks to, and the person the market sees\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Work Across the Business\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Marketing, Partnerships, Business Development, Solution Engineering, Enablement, RevOps, Product and Customer Success to drive ANZ growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influence regional and global GTM strategy and investment decisions with evidence from the market\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with the Asia sales leaders as peers within one APAC business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent the APAC regions priorities as a senior member of the APAC Leadership team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Who You Are\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;Required\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A demonstrated builder and fixer.\u0026lt;/strong\u0026gt; You have personally taken a sales team or organisation through a performance step change. You can name what you diagnosed, what you changed, when, and what the numbers looked like before and after.\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;8+ years leading sales teams\u0026lt;/strong\u0026gt;, including leading leaders — managing front-line managers, not just ICs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Commercial-motion native.\u0026lt;/strong\u0026gt; Deep fluency in velocity, cadence, activity discipline and ramp rigour. This business is majority Commercial; this role needs depth in the high velocity and capacity driven mechanics of the commercial/SMB segments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Credible across both segments.\u0026lt;/strong\u0026gt; You can lead an Enterprise deal review and coach a manager on it — MEDDPICC or an equivalent large account strategic sales methodology as well as a high velocity sales motion in the Commercial segment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Sydney-based or genuinely relocating.\u0026lt;/strong\u0026gt; In-market presence is a requirement of the role, leading from the front and building culture in our offices and rituals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data-led operator.\u0026lt;/strong\u0026gt; Metrics drive your decisions and you can show which ones and why\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Willing to make decisions with intentionality\u0026lt;/strong\u0026gt; and to be accountable on having made them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Comfortable in collaboration.\u0026lt;/strong\u0026gt; Our culture is intentionally about winning together. We invite inspection and deep collaboration both within the reporting lines and across functions.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strong SaaS sales economics\u0026lt;/strong\u0026gt; — forecasting, pipeline management, segmentation, coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient with Salesforce and a modern stack (Gong, Clay or similar) and deliberate about making these part of the everyday workflow.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Soft Skills\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Clear, confident communicator with genuine executive presence — internally and in front of customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Structured, analytical and decisive under pressure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High energy but calm under pressure. This business needs a bringer of energy with steadiness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High ownership over annual and quarterly planning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curious, adaptable, biased toward action\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Nice to Have\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;ANZ market depth — you know the retail and e-commerce landscape and the agency ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MarTech, e-commerce or PLG-adjacent experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in a business transitioning upmarket\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior country-leader or site-leader scope\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;How Great Looks Like For This Role?\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We\u0026#39;ll be direct about what we\u0026#39;re testing\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve done the step change, not just watched one. A pattern of hitting the number, and at least one real turnaround with the specifics attached.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You diagnose from data. Not from the last conversation you had — and you can get a team aligned behind what you\u0026#39;ve found.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You build people up before you write them up. Deliberate development, underperformance coached before it\u0026#39;s formalised, decisions that are right for the person and the business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You run a cadence, not a vibe. Structured, evidence-led, and willing to change course when the evidence does.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You do the unglamorous work. No passengers, no ego.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You carry the room. In Sydney, and in the market.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Klaviyo Values\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Put customers first\u0026lt;/strong\u0026gt; — start with what\u0026#39;s best for our customers and their customers, and work back from their biggest pain points\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Win together\u0026lt;/strong\u0026gt; — one team: honest, direct, respectful, inclusive; willing to disagree and commit\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Know the score\u0026lt;/strong\u0026gt; — clear on what success looks like and how it ladders up; results over activity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Be meticulous in your craft\u0026lt;/strong\u0026gt; — rigorous, prepared, the expert others turn to\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Move fast, no shortcuts\u0026lt;/strong\u0026gt; — speed matters, but never at the cost of quality or ethics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drivers wanted\u0026lt;/strong\u0026gt; — no passengers: act like owners, fix what\u0026#39;s broken, do the unglamorous work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Stay hungry, stay humble\u0026lt;/strong\u0026gt; — curious, high-slope learners who seek feedback and don\u0026#39;t tolerate brilliant jerks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We\u0026#39;re 1% done\u0026lt;/strong\u0026gt; — beginner\u0026#39;s mindset, benchmarked against the best\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Klaviyo in APAC\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Sydney team has been built out since 2022 across sales, CS, partnerships, marketing, recruiting and product support, with a growing Singapore presence. This is still an early-stage APAC business with significant headroom — a team established across the region today, and a leadership bench largely promoted from within.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;d be joining at a genuinely formative moment: the country model for ANZ is new, the operating systems are being built now, and the person in this seat will shape how Klaviyo runs this market for years rather than inheriting someone else\u0026#39;s design.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$280,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$420,000 AUD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4031923003,"name":"Sydney","location":"Sydney, New South Wales, Australia","child_ids":[],"parent_id":4123826003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7684381003?gh_jid=7684381003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":5742557003,"location":{"name":"Boston, MA"},"metadata":null,"id":7684381003,"updated_at":"2026-08-28T10:55:05-04:00","requisition_id":"R-102422","title":"HRIS Manager (Workday)","company_name":"Klaviyo","first_published":"2026-04-03T14:54:33-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;We have an incredible team at Klaviyo - collaborative, diverse, fun - and we won’t settle for less. We’re looking for a HRIS Manager\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;to join our team. This is equal parts systems thinker, problem solver, and leader.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you like untangling messy processes, building smarter systems, and improving user experiences, you’ll thrive here. This role will report directly to the Senior Manager, People Technology and play a key part in shaping how People Technology supports Klaviyo employees globally through thoughtful system design, strong team leadership, and a focus on leveraging AI to drive smarter, more scalable solutions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Own your domain\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be the go-to owner for your Workday modules\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize your team to configure, optimize, and continuously improve how these modules work together\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive enhancements, releases, and fixes, not just maintain the status quo\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Heavy focus on improving the end user experience (employee, manager \u0026amp;amp; stakeholder personas)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage and drive projects end-to-end, anticipating changing requirements along the way\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Responsible for SOX compliance deliverables including recurring and ad hoc audit processes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Connect the dots\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work across People, IT, Finance, and other stakeholders to solve problems end-to-end not just the immediate task in front of you\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate business needs into smart Workday or AI forward solutions (and vice versa)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Integrations and follow the data across systems\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Drive smarter processes\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify what’s manual, broken, or overly complex and fix it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build workflows that actually reflect how and where people work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;With strong AI resources at your fingertips, think differently about how to solve problems and push beyond traditional approaches\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Be a strong leader\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Coach and mentor team members, helping them grow both technically and in how they partner with the business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set clear priorities and create structure in a space that can get complex quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Balance hands-on work with leadership; knowing when to dive into the details and when to step back and guide\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive accountability and ownership across the team without micromanaging\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong relationships with stakeholders and establish trust as a reliable, strategic partner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create clarity out of ambiguity, helping the team navigate shifting priorities and evolving business needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish scalable processes, documentation, and support models that set the team up for long-term success\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years in the Workday ecosystem, with strong understanding across functional modules\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience with at least 3 Workday modules\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Greenhouse experience a plus\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable owning systems end-to-end, from configuration to rollout to optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter who thrives in ambiguity and can lead complex projects with high autonomy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong cross-functional partner,\u0026amp;nbsp; you can work just as well with engineers as with HRBPs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A builder mindset: you don’t just maintain systems, you improve them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI-forward mindset\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Curious and proactive about how AI can improve People systems and operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable experimenting with AI to automate workflows, improve data quality, and reduce manual work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to spot practical use cases (not just hype) and bring them into day-to-day processes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting global HR technology across multiple countries, with an understanding of regulatory requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in a public company environment, with compliance and controls in mind\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong project management and communication skills — able to tailor messaging across executive and project audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organized with strong attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$128,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$192,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7990570003?gh_jid=7990570003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5884002003,"location":{"name":"Boston, MA"},"metadata":null,"id":7990570003,"updated_at":"2026-09-11T15:01:08-04:00","requisition_id":"R-103032","title":"IT Systems Engineer ","company_name":"Klaviyo","first_published":"2026-09-11T15:01:08-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Klaviyo, we value the unique backgrounds, experiences, and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About the team:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo’s global corporate Information Technology (IT) team is responsible for providing technology systems, administration, and support to Klaviyos around the world. Our main goal is to ensure that Klaviyos everywhere have a strong technology foundation to do great work. The IT Team solves problems using technology and provides Klaviyo’s continued scalability and sustainable employee growth in a rapidly evolving environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The IT Systems team is primarily responsible for SaaS systems administration and end-to-end lifecycle management, building automation, and engineering solutions for both other internal teams and the business. The IT Systems team is highly collaborative, working closely with the IT Searchbar team, our end-user support team as well as with our Security, Networking, AI, Risk, and Trust teams, and the broader Engineering department.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About the role:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an IT Systems Engineer on the IT Systems team, you will help design, implement, and maintain the enterprise systems every Klaviyo depends on identity, endpoint management, and the SaaS platforms that run the company. You’ll contribute to projects that range from SSO/SCIM implementations to multi-tool integrations and automations, with a focus on scalability and efficiency. You’ll work closely with operations, engineering, and the IT Searchbar team to keep systems healthy and help work through technical escalations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is building an AI-first future, and IT is where a lot of that gets real. You will be expected to use AI in your day-to-day work to research, script, document, and troubleshoot faster, and to help bring AI-assisted workflows to the systems we run for the rest of the company. This is a hands-on, high-learning role for someone early in their systems career who wants to build depth quickly alongside senior engineers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;How you’ll have an impact\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own your projects and tickets end to end from problem statement to rollout to documentation and when you see something broken, fix it or get it to the right owner rather than route around it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ship changes quickly to systems that thousands of Klaviyos rely on, while testing your work, getting a peer review, and having a rollback plan before you touch production. Speed matters, and so does not skipping steps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Treat Klaviyos as your customers partner with stakeholders to build and improve the tooling, integrations, and documentation that make their work easier today and scale for where the business is headed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leave behind clean configurations, least-privilege access, and runbooks and knowledge base articles good enough that the next person never has to ask you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be clear on what success looks like for each project, and use ticket data, system telemetry, and adoption metrics to show the impact of what you built.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ramp on new platforms quickly, use AI to accelerate both your learning and your output, and treat feedback from your team as a gift.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years of hands-on experience in IT support, systems administration, or systems engineering, or equivalent practical experience through an apprenticeship, internship, help desk role, home lab, or certification-backed project work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working familiarity with the admin side of core SaaS platforms such as Google Workspace, Jamf, Slack, Atlassian, and Zoom.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with problem identification and the ability to collaborate with stakeholders to find solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Foundational understanding of IT systems, including enterprise device management, secure identity, and endpoint security.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience or familiarity with deploying and managing macOS and iOS devices through an MDM (Jamf preferred), including configuration profiles and policies. Exposure to Windows management such as Intune and Autopilot is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interest in learning how to automate workflows and repetitive tasks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Some experience with or willingness to learn IdP configuration, management, and maintenance, including SSO (SAML/OIDC) and SCIM provisioning. Experience with Okta or Entra ID (Azure AD) is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of the importance of clean, concise controls and easily editable security functionality within tools, and a willingness to support access reviews and audit evidence requests for SOC 2 and SOX.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI proficiency: you already use AI as part of how you work. You are comfortable using LLM assistants and agents such as ChatGPT, Claude, Gemini, or Glean to research, draft and debug scripts, write documentation, and cut down repetitive work, and you can explain where AI accelerated you and where you applied your own judgment to verify its output. You are curious about applying AI to IT problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Foundational scripting skills with an interest in further developing these skills. Experience with Bash, PowerShell, or Python is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with the identity lifecycle onboarding, role changes, and offboarding and why timely, accurate access matters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort reading API documentation and working with REST and JSON to connect systems together, or a clear appetite to learn.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A disciplined approach to change: you test before you deploy, document what you changed, and communicate clearly with the people it affects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written communication and a habit of documenting your work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participation in an after-hours on-call rotation with the IT Systems team is required for site-specific or business-blocking issues.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Nice to have\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with SSO and automation solutions such as Workato, Okta Workflows, n8n, or similar.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic understanding of enterprise-scale networking topics including routing, DNS, DHCP, VPN, and corporate Wi-Fi.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in a fast-paced, high-growth IT environment is preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interest in developing skills to build applications and tools that utilize APIs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with AWS and GCP concepts such as VPC, EC2, Security Groups, ACLs, and IAM is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building with AI beyond the chat window prompt and context engineering, connecting an LLM to systems via APIs or MCP, or standing up an AI-assisted workflow or agent that saved real time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience administering an ITSM or ticketing platform such as Freshservice or Jira Service Management, including forms, workflows, and reporting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relevant certifications such as Jamf 100/200, Okta Certified Professional, CompTIA A+, Network+, or Security+, or AWS, Azure, or Google Cloud fundamentals.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$96,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$144,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7802701003?gh_jid=7802701003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5794269003,"location":{"name":"Boston, MA"},"metadata":null,"id":7802701003,"updated_at":"2026-09-18T03:02:01-04:00","requisition_id":"R-102823","title":"Lead Engineer, Applied AI (Customer Agent)","company_name":"Klaviyo","first_published":"2026-07-17T17:05:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Lead Engineer, Applied AI (Customer Agent)\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Our Engineering team builds the AI systems that power how brands run their businesses on Klaviyo. We move fast, ship in production, and hold a high bar for what \u0026quot;AI-native\u0026quot; actually means: systems that make real judgment calls, not demos.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Customer Agent team is one of the newest and most ambitious groups in that org, based in Boston and working in-office: we\u0026#39;re building a conversational AI system that lets brands serve their own customers at a scale no human support team could match. We\u0026#39;re still small enough that one engineer’s work visibly shapes how the whole platform evolves. We\u0026#39;re past the demo stage: the team ships changes against live customer traffic, measures quality with real evaluation frameworks, and treats reliability as a product feature, not an afterthought.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As Lead Engineer, you\u0026#39;ll set the technical and product direction for a core area of Customer Agent end to end, building a 0-to-1 agentic product with the speed and ownership of a startup, backed by the scale and resources of one of the most innovative tech companies on the East Coast, while staying hands-on with the hardest problems yourself. This is a lead role, with a wide footprint across our agentic product - from orchestration to governance - that grows based on where the product is when you join. We\u0026#39;re looking for an engineer who owns complex, ambiguous problems, who has built, scaled, and supported a production agentic system through everything that comes after the demo, and who up-levels the people, process, and technology around them.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You\u0026#39;ll Make an Impact:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Set the technical and product direction for a core area of Customer Agent, from architecture through production, and contribute to the direction of the platform overall.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take on the hardest technical problems in your area: orchestration, evaluation, guardrails, memory \u0026amp;amp; context, failure handling for non-deterministic systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write and ship code, review designs, and make the hard calls in your area when there’s no obvious right answer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define patterns that other engineers adopt, and mentor through design reviews rather than direct management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with product, design, data science, and go-to-market leaders to shape what gets built, not just how it’s built.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate emerging AI technologies and bring the ones worth betting on into production.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What We\u0026#39;re Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve built, scaled, and supported production agentic systems, not just prototyped them: real orchestration, evals, guardrails, and non-deterministic failure handling. You\u0026#39;ve owned your part of one through launch, incidents, and the operational reality after the demo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve learned the hard lessons that only come from running agents in production: securing them against misuse and abuse, and the operational scar tissue of keeping a non-deterministic system reliable as usage grows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve owned technical and product direction for a significant area before, not just your own component, and you can point to something you designed and championed that shipped and that other engineers built on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re hands-on: writing code, reviewing your own and others’ architecture decisions, and debugging production issues yourself, not delegating the hardest problems away.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your patterns and designs are reused by other engineers, and you\u0026#39;ve unblocked many others’ projects, not just your own.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You communicate complex technical trade-offs clearly across engineering and product audiences, and you can turn an undefined problem into a plan others rally behind.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Nice to Haves:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience working on a multi-tenant agent platform at production scale, where external customers configure their own agent behavior on shared infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building 0-to-1 products or working in startup environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record with production evaluation systems, AI observability, or human-in-the-loop workflows for LLM-powered products.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Boston, MA - In-Office Role\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$176,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$264,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7724065003?gh_jid=7724065003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5757637003,"location":{"name":"Denver, CO"},"metadata":null,"id":7724065003,"updated_at":"2026-09-01T03:03:02-04:00","requisition_id":"R-102522","title":" Lead GTM Data Operations Analyst, AI Workflows","company_name":"Klaviyo","first_published":"2026-05-04T17:29:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Why This Role, Why Now\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;GTM Data Strategy \u0026amp;amp; Operations stood up from scratch with no predecessor. Today the function runs on \u0026lt;strong\u0026gt;three offshore contractors and zero FTEs\u0026lt;/strong\u0026gt;, managed by a single leader who is simultaneously building the agentic infrastructure, operating it in production, and driving major initiatives (hierarchy redesign, data quality assessment, vendor optimization).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The operating model is deliberately \u0026lt;strong\u0026gt;agentic AI–first\u0026lt;/strong\u0026gt;: a multi-agent pipeline (Cartographer, Sentinel, Resolver, Reporting) handles detection, enrichment, hierarchy mapping, and conflict resolution at scale. This is not a future-state vision, these agents are live and processing enterprise account families in production today.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The problem: \u0026lt;/strong\u0026gt;one person cannot build, operate, and extend this system while also managing strategic workstreams. The function currently covers only core Tier‑1 fields. Dozens of account, contact, and lead signals remain unaddressed. Every pipeline run, every failure diagnosis, and every offshore handoff flows through a single point of failure.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is the first onshore execution hire for an agent operator who can keep the system running, improve it, and extend detection and resolution coverage as GTM leadership prioritizes new data elements.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Role Summary\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Sit between AI systems and GTM data. Operate, tune, and extend our agentic data quality pipeline (detection, enrichment, hierarchy mapping, conflict resolution) so it runs reliably, improves continuously, and expands to cover more of the data landscape. Own the handoff between automated output and human review, managing quality and throughput with our offshore team. You don’t build agents from scratch, but you run them, evaluate their output with GTM data judgment, and make them better.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Core Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;Agent Pipeline Operations\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Run and monitor production pipeline sessions (Cartographer, Sentinel, Resolver) across scheduled cadences; diagnose and resolve failures (API errors, session timeouts, data anomalies) without escalating to the function lead.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execute pipeline runs in Claude Claude and tmux; manage long-running batch processes; interpret logs and output to confirm data integrity before downstream handoff.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain pipeline orchestration scripts and configuration; extend agent coverage as new data elements are prioritized by GTM leadership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Agent Tuning \u0026amp;amp; Improvement\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Refine detection rules, prompt logic, and confidence thresholds based on output analysis and false-positive/negative patterns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate agent accuracy by segment (Enterprise vs. MM/SMB) and recommend rule or workflow changes backed by evidence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run bake-offs (vendor vs. AI enrichment) to optimize cost, coverage, and accuracy; document results for decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Sentinel → Offshore Resolution Loop\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the handoff between Sentinel detection output and Concentrix triage queues; define queue structure, priority tiers, and resolution instructions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor offshore resolution quality and throughput; refine detection rules based on patterns surfaced through triage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Close the feedback loop: track resolution outcomes back to agent configuration to reduce recurring false positives and improve detection precision.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Data Quality \u0026amp;amp; Enrichment Operations\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Maintain ops-only staging fields; manage the promote-to-production flow with audit controls.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and run AI-assisted enrichment workflows (Clay + LLM prompts) with evidence links and confidence thresholds.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor fill-rate, sampled accuracy, freshness, and cost-per-record by source and segment; surface vendor performance issues and recommend changes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Keep data dictionaries, SOPs, and runbooks current as agents and processes evolve.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Partnership\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;GTM Systems (SFDC): field configuration, permission sets, automation, flows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data Engineering: source availability, ID mapping, lineage (no pipeline coding).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reporting: define metrics and acceptance criteria; partner on dashboard requirements.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What to Expect\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;This is a triage environment, not a steady-state one. The function is young, the data has known gaps, and the work is to stabilize and extend, not maintain and optimize. You’ll be building the plane while flying it, alongside a small team that operates with high autonomy and a bias toward measurable outcomes. If ambiguity and mess energize you, this is the right fit.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Success Metrics (6–12 Months)\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Pipeline Reliability\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Scheduled pipeline runs execute without function-lead intervention; failure-to-resolution cycle time under 24 hours for non-blocking issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Agent coverage extended to new data elements as prioritized (measured by number of signals under active detection).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Detection \u0026amp;amp; Resolution Quality\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Sentinel detection precision and recall improve quarter over quarter, tracked by segment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Concentrix resolution queue throughput and accuracy meet defined acceptance thresholds.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;False-positive rate decreases through feedback-loop refinement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Data Quality Outcomes\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Tier-1 field fill-rates: Country ≥95%; Vertical ≥90% at ≥85% sampled accuracy; Revenue bands ≥90%.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hierarchy coverage 65–80%+ across target segments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise cost-per-record reduction of 30–40% via AI-first + selective vendor usage.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3–6 years in Data Ops, Sales Ops, or GTM Ops with hands-on data quality ownership for account and contact data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with Snowflake (SQL for querying, analysis, validation) and SFDC (object model, field configuration, data flows).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working experience with Claude Code or comparable LLM-based tooling in an operational (not just experimental) context.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing and running AI-assisted enrichment workflows (e.g., Clay + LLM prompts) and evaluating accuracy/coverage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort operating in a command-line environment: tmux, shell scripts, log analysis, batch process monitoring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Process design mindset with a bias toward measurable outcomes; strong written communication.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Strong Plus\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with account/contact data vendors (D\u0026amp;amp;B, ZoomInfo, Clearbit, StoreLeads) and waterfall enrichment logic.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Python for QA scripting, sampling, or light automation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with prompt engineering, confidence scoring, and AI guardrails (evidence capture, versioned prompts, QA sampling gates).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Tool Stack\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Core: \u0026lt;/strong\u0026gt;Snowflake (SQL), SFDC, Claude Code, Clay\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Pipeline: \u0026lt;/strong\u0026gt;Shell orchestration, Cartographer / Sentinel / Resolver agents\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Enrichment: \u0026lt;/strong\u0026gt;D\u0026amp;amp;B, ZoomInfo, Clearbit, StoreLeads, LLM prompts\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Nice to Have: \u0026lt;/strong\u0026gt;Python, SOQL, prompt engineering frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;AI Guardrails (Expected Practice):\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Confidence floors, evidence capture, versioned prompts, 10% QA sampling gates, audit-on-promote, drift alerts, and privacy/compliance checks. This role is expected to uphold and improve these practices, not just follow them.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$124,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$186,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4046211003,"name":"Go-To-Market Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7718967003?gh_jid=7718967003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5757637003,"location":{"name":"Boston, MA"},"metadata":null,"id":7718967003,"updated_at":"2026-09-01T03:03:02-04:00","requisition_id":"R-102522","title":"Lead GTM Data Operations Analyst, AI Workflows","company_name":"Klaviyo","first_published":"2026-05-04T17:29:24-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Why This Role, Why Now\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;GTM Data Strategy \u0026amp;amp; Operations stood up from scratch with no predecessor. Today the function runs on \u0026lt;strong\u0026gt;three offshore contractors and zero FTEs\u0026lt;/strong\u0026gt;, managed by a single leader who is simultaneously building the agentic infrastructure, operating it in production, and driving major initiatives (hierarchy redesign, data quality assessment, vendor optimization).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The operating model is deliberately \u0026lt;strong\u0026gt;agentic AI–first\u0026lt;/strong\u0026gt;: a multi-agent pipeline (Cartographer, Sentinel, Resolver, Reporting) handles detection, enrichment, hierarchy mapping, and conflict resolution at scale. This is not a future-state vision, these agents are live and processing enterprise account families in production today.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The problem: \u0026lt;/strong\u0026gt;one person cannot build, operate, and extend this system while also managing strategic workstreams. The function currently covers only core Tier‑1 fields. Dozens of account, contact, and lead signals remain unaddressed. Every pipeline run, every failure diagnosis, and every offshore handoff flows through a single point of failure.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is the first onshore execution hire for an agent operator who can keep the system running, improve it, and extend detection and resolution coverage as GTM leadership prioritizes new data elements.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Role Summary\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Sit between AI systems and GTM data. Operate, tune, and extend our agentic data quality pipeline (detection, enrichment, hierarchy mapping, conflict resolution) so it runs reliably, improves continuously, and expands to cover more of the data landscape. Own the handoff between automated output and human review, managing quality and throughput with our offshore team. You don’t build agents from scratch, but you run them, evaluate their output with GTM data judgment, and make them better.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Core Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;Agent Pipeline Operations\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Run and monitor production pipeline sessions (Cartographer, Sentinel, Resolver) across scheduled cadences; diagnose and resolve failures (API errors, session timeouts, data anomalies) without escalating to the function lead.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execute pipeline runs in Claude Claude and tmux; manage long-running batch processes; interpret logs and output to confirm data integrity before downstream handoff.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain pipeline orchestration scripts and configuration; extend agent coverage as new data elements are prioritized by GTM leadership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Agent Tuning \u0026amp;amp; Improvement\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Refine detection rules, prompt logic, and confidence thresholds based on output analysis and false-positive/negative patterns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate agent accuracy by segment (Enterprise vs. MM/SMB) and recommend rule or workflow changes backed by evidence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run bake-offs (vendor vs. AI enrichment) to optimize cost, coverage, and accuracy; document results for decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Sentinel → Offshore Resolution Loop\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the handoff between Sentinel detection output and Concentrix triage queues; define queue structure, priority tiers, and resolution instructions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor offshore resolution quality and throughput; refine detection rules based on patterns surfaced through triage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Close the feedback loop: track resolution outcomes back to agent configuration to reduce recurring false positives and improve detection precision.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Data Quality \u0026amp;amp; Enrichment Operations\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Maintain ops-only staging fields; manage the promote-to-production flow with audit controls.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and run AI-assisted enrichment workflows (Clay + LLM prompts) with evidence links and confidence thresholds.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor fill-rate, sampled accuracy, freshness, and cost-per-record by source and segment; surface vendor performance issues and recommend changes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Keep data dictionaries, SOPs, and runbooks current as agents and processes evolve.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Partnership\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;GTM Systems (SFDC): field configuration, permission sets, automation, flows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data Engineering: source availability, ID mapping, lineage (no pipeline coding).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reporting: define metrics and acceptance criteria; partner on dashboard requirements.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What to Expect\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;This is a triage environment, not a steady-state one. The function is young, the data has known gaps, and the work is to stabilize and extend, not maintain and optimize. You’ll be building the plane while flying it, alongside a small team that operates with high autonomy and a bias toward measurable outcomes. If ambiguity and mess energize you, this is the right fit.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Success Metrics (6–12 Months)\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Pipeline Reliability\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Scheduled pipeline runs execute without function-lead intervention; failure-to-resolution cycle time under 24 hours for non-blocking issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Agent coverage extended to new data elements as prioritized (measured by number of signals under active detection).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Detection \u0026amp;amp; Resolution Quality\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Sentinel detection precision and recall improve quarter over quarter, tracked by segment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Concentrix resolution queue throughput and accuracy meet defined acceptance thresholds.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;False-positive rate decreases through feedback-loop refinement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Data Quality Outcomes\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Tier-1 field fill-rates: Country ≥95%; Vertical ≥90% at ≥85% sampled accuracy; Revenue bands ≥90%.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hierarchy coverage 65–80%+ across target segments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise cost-per-record reduction of 30–40% via AI-first + selective vendor usage.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3–6 years in Data Ops, Sales Ops, or GTM Ops with hands-on data quality ownership for account and contact data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with Snowflake (SQL for querying, analysis, validation) and SFDC (object model, field configuration, data flows).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working experience with Claude Code or comparable LLM-based tooling in an operational (not just experimental) context.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing and running AI-assisted enrichment workflows (e.g., Clay + LLM prompts) and evaluating accuracy/coverage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort operating in a command-line environment: tmux, shell scripts, log analysis, batch process monitoring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Process design mindset with a bias toward measurable outcomes; strong written communication.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Strong Plus\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with account/contact data vendors (D\u0026amp;amp;B, ZoomInfo, Clearbit, StoreLeads) and waterfall enrichment logic.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Python for QA scripting, sampling, or light automation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with prompt engineering, confidence scoring, and AI guardrails (evidence capture, versioned prompts, QA sampling gates).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Tool Stack\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Core: \u0026lt;/strong\u0026gt;Snowflake (SQL), SFDC, Claude Code, Clay\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Pipeline: \u0026lt;/strong\u0026gt;Shell orchestration, Cartographer / Sentinel / Resolver agents\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Enrichment: \u0026lt;/strong\u0026gt;D\u0026amp;amp;B, ZoomInfo, Clearbit, StoreLeads, LLM prompts\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Nice to Have: \u0026lt;/strong\u0026gt;Python, SOQL, prompt engineering frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;AI Guardrails (Expected Practice):\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Confidence floors, evidence capture, versioned prompts, 10% QA sampling gates, audit-on-promote, drift alerts, and privacy/compliance checks. This role is expected to uphold and improve these practices, not just follow them.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$124,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$186,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4046211003,"name":"Go-To-Market Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7724068003?gh_jid=7724068003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5757637003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":7724068003,"updated_at":"2026-09-01T03:03:02-04:00","requisition_id":"R-102522","title":"Lead GTM Data Operations Analyst, AI Workflows","company_name":"Klaviyo","first_published":"2026-05-04T17:29:25-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Why This Role, Why Now\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;GTM Data Strategy \u0026amp;amp; Operations stood up from scratch with no predecessor. Today the function runs on \u0026lt;strong\u0026gt;three offshore contractors and zero FTEs\u0026lt;/strong\u0026gt;, managed by a single leader who is simultaneously building the agentic infrastructure, operating it in production, and driving major initiatives (hierarchy redesign, data quality assessment, vendor optimization).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The operating model is deliberately \u0026lt;strong\u0026gt;agentic AI–first\u0026lt;/strong\u0026gt;: a multi-agent pipeline (Cartographer, Sentinel, Resolver, Reporting) handles detection, enrichment, hierarchy mapping, and conflict resolution at scale. This is not a future-state vision, these agents are live and processing enterprise account families in production today.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The problem: \u0026lt;/strong\u0026gt;one person cannot build, operate, and extend this system while also managing strategic workstreams. The function currently covers only core Tier‑1 fields. Dozens of account, contact, and lead signals remain unaddressed. Every pipeline run, every failure diagnosis, and every offshore handoff flows through a single point of failure.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is the first onshore execution hire for an agent operator who can keep the system running, improve it, and extend detection and resolution coverage as GTM leadership prioritizes new data elements.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Role Summary\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Sit between AI systems and GTM data. Operate, tune, and extend our agentic data quality pipeline (detection, enrichment, hierarchy mapping, conflict resolution) so it runs reliably, improves continuously, and expands to cover more of the data landscape. Own the handoff between automated output and human review, managing quality and throughput with our offshore team. You don’t build agents from scratch, but you run them, evaluate their output with GTM data judgment, and make them better.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Core Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;Agent Pipeline Operations\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Run and monitor production pipeline sessions (Cartographer, Sentinel, Resolver) across scheduled cadences; diagnose and resolve failures (API errors, session timeouts, data anomalies) without escalating to the function lead.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execute pipeline runs in Claude Claude and tmux; manage long-running batch processes; interpret logs and output to confirm data integrity before downstream handoff.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain pipeline orchestration scripts and configuration; extend agent coverage as new data elements are prioritized by GTM leadership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Agent Tuning \u0026amp;amp; Improvement\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Refine detection rules, prompt logic, and confidence thresholds based on output analysis and false-positive/negative patterns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate agent accuracy by segment (Enterprise vs. MM/SMB) and recommend rule or workflow changes backed by evidence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run bake-offs (vendor vs. AI enrichment) to optimize cost, coverage, and accuracy; document results for decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Sentinel → Offshore Resolution Loop\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the handoff between Sentinel detection output and Concentrix triage queues; define queue structure, priority tiers, and resolution instructions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor offshore resolution quality and throughput; refine detection rules based on patterns surfaced through triage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Close the feedback loop: track resolution outcomes back to agent configuration to reduce recurring false positives and improve detection precision.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Data Quality \u0026amp;amp; Enrichment Operations\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Maintain ops-only staging fields; manage the promote-to-production flow with audit controls.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and run AI-assisted enrichment workflows (Clay + LLM prompts) with evidence links and confidence thresholds.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor fill-rate, sampled accuracy, freshness, and cost-per-record by source and segment; surface vendor performance issues and recommend changes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Keep data dictionaries, SOPs, and runbooks current as agents and processes evolve.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Partnership\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;GTM Systems (SFDC): field configuration, permission sets, automation, flows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data Engineering: source availability, ID mapping, lineage (no pipeline coding).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reporting: define metrics and acceptance criteria; partner on dashboard requirements.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What to Expect\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;This is a triage environment, not a steady-state one. The function is young, the data has known gaps, and the work is to stabilize and extend, not maintain and optimize. You’ll be building the plane while flying it, alongside a small team that operates with high autonomy and a bias toward measurable outcomes. If ambiguity and mess energize you, this is the right fit.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Success Metrics (6–12 Months)\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Pipeline Reliability\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Scheduled pipeline runs execute without function-lead intervention; failure-to-resolution cycle time under 24 hours for non-blocking issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Agent coverage extended to new data elements as prioritized (measured by number of signals under active detection).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Detection \u0026amp;amp; Resolution Quality\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Sentinel detection precision and recall improve quarter over quarter, tracked by segment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Concentrix resolution queue throughput and accuracy meet defined acceptance thresholds.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;False-positive rate decreases through feedback-loop refinement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Data Quality Outcomes\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Tier-1 field fill-rates: Country ≥95%; Vertical ≥90% at ≥85% sampled accuracy; Revenue bands ≥90%.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hierarchy coverage 65–80%+ across target segments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise cost-per-record reduction of 30–40% via AI-first + selective vendor usage.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3–6 years in Data Ops, Sales Ops, or GTM Ops with hands-on data quality ownership for account and contact data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with Snowflake (SQL for querying, analysis, validation) and SFDC (object model, field configuration, data flows).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working experience with Claude Code or comparable LLM-based tooling in an operational (not just experimental) context.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing and running AI-assisted enrichment workflows (e.g., Clay + LLM prompts) and evaluating accuracy/coverage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort operating in a command-line environment: tmux, shell scripts, log analysis, batch process monitoring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Process design mindset with a bias toward measurable outcomes; strong written communication.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Strong Plus\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with account/contact data vendors (D\u0026amp;amp;B, ZoomInfo, Clearbit, StoreLeads) and waterfall enrichment logic.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Python for QA scripting, sampling, or light automation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with prompt engineering, confidence scoring, and AI guardrails (evidence capture, versioned prompts, QA sampling gates).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Tool Stack\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Core: \u0026lt;/strong\u0026gt;Snowflake (SQL), SFDC, Claude Code, Clay\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Pipeline: \u0026lt;/strong\u0026gt;Shell orchestration, Cartographer / Sentinel / Resolver agents\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Enrichment: \u0026lt;/strong\u0026gt;D\u0026amp;amp;B, ZoomInfo, Clearbit, StoreLeads, LLM prompts\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Nice to Have: \u0026lt;/strong\u0026gt;Python, SOQL, prompt engineering frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;AI Guardrails (Expected Practice):\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Confidence floors, evidence capture, versioned prompts, 10% QA sampling gates, audit-on-promote, drift alerts, and privacy/compliance checks. This role is expected to uphold and improve these practices, not just follow them.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$124,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$186,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4046211003,"name":"Go-To-Market Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7859272003?gh_jid=7859272003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5820528003,"location":{"name":"Boston, MA"},"metadata":null,"id":7859272003,"updated_at":"2026-09-07T00:00:59-04:00","requisition_id":"R-102924","title":"Lead People Analytics Partner","company_name":"Klaviyo","first_published":"2026-08-12T15:27:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Turn data into decisions the business actually makes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo moves fast, and the decisions our leaders and stakeholders make about comp, hiring, performance, retention, org design, engagement, and culture are only as good as the data behind them.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re hiring a Lead People Analytics Partner to make sure great data actually shows up — not as a report that lands six weeks too late, but as a partner in the room helping leaders make the call. This role is central to how we build and listen to functions that thrive, providing leaders with key signals that drive top performance and retention of our best Klaviyos.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Four things you\u0026#39;ll help drive\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;1. Strategic partnership — be the HRBP of data\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll operate like an HRBP, except your currency is data. You’ll build deep connections with the people team’s critical stakeholders – HRBPs, TA, Total Rewards, Learning \u0026amp;amp; Talent, and business leaders – helping influence business decisions with actionable insights. Shape questions worth asking before anyone thinks about them, chase hunches on things bugging leaders, and feel confident to push back when the data says something the business doesn\u0026#39;t want to hear.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;2. Employee listening and workforce signal — know why people stay, and what opportunities we have for improvement\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll help build and implement the strategy behind how we listen to our Klaviyos — more than just sending out an annual engagement survey. Empower Klaviyos to provide feedback via different mediums, especially after personal and company-wide moments that matter. Design the questions, build the tools, conduct the interviews, launch the survey, analyze the data, ship results – you’ll be involved at every level . Arm our leaders with this data to consistently have a pulse on what is keeping Klaviyos engaged and what improvements are being asked for.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;3. Storytelling with data — insight, not just information\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;Dashboards only go so far, your job is to help leaders use data to tell a story that influences action across the business. Know how to connect the dots between people data and business strategy, the why behind the metrics we monitor and when to bring out an honest hot take.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;4. Scalable, self-serve insights — build the foundation\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;Using AI, build a foundation of dashboarding, reporting, and automation so your stakeholders can self-serve 80% of their insights. The other 20% is reserved for the fun part of the job and where you should spend most of your time – the hunches worth investigating, net new questions nobody’s asked before, going incredibly deep on a topic to understand the ins and outs. Build the foundation so you can be the data driving impact.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Everything else that doesn\u0026#39;t fit in four boxes\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Real jobs don\u0026#39;t stay inside four pillars. Here\u0026#39;s what else lands on your desk:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Comp \u0026amp;amp; Performance cycle support — performance, merit, equity refreshes, and pay equity analysis alongside Total Rewards and Talent \u0026amp;amp; Learning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Workforce and headcount planning — modeling scenarios to drive healthy org design.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working closely with our data engineering team to continuously build out our Snowflake data warehouse.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data governance — keeping sensitive people data accurate, secure, and used responsibly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Special projects — the “just for this” asks from senior leadership that don\u0026#39;t fit a template.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;What you bring\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Non-negotiables:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years in people analytics, HR analytics, or a related analytics function, ideally at a high-growth tech company, with broad or unique expertise in the space.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to draft people data narratives to drive conversation and influence at the senior leadership level\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong SQL skills and fluency with a BI/dashboarding tool (Tableau, or similar).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of solving complex, ambiguous problems without much guidance and with raw data, and exercising independent judgment on how to get there.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of turning data into a narrative that changed a real business decision — not just a report that got read.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building self-serve tools or processes that reduced reliance on a central team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort building and coordinating formal networks across HRBPs, TA, Total Rewards, People Tech,\u0026amp;nbsp; and senior business leaders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing and running employee listening programs (engagement surveys, pulse surveys, exit interviews) and turning results into action, not just a readout.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience analyzing quality of hire and retention/attrition drivers, including why employees choose to leave.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Strong signals:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience applying AI tools to automate reporting or surface insights at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A bias toward influence over output — you\u0026#39;d rather change a decision than ship a dashboard.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort operating against defined outcomes with milestone check-ins, rather than close day-to-day direction.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;What you\u0026#39;ll find here\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A team that treats analytics as a strategic function, not a service desk.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Real access to HRBPs, TA, Total Rewards, and business leaders — not gatekept relationships.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A mandate to build the self-serve foundation your way, with the tools (AI included) to do it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Autonomy: you\u0026#39;re measured on outcomes at key milestones, not managed day-to-day.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A leader who wants a thought partner, not an order-taker.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;None of this is about prettier dashboards. It\u0026#39;s about giving Klaviyo\u0026#39;s leaders the truth faster, keeping our best people, and making every hire count. There\u0026#39;s a lot of data to wrangle and a lot of decisions to influence. Let\u0026#39;s get to work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is an equal opportunity employer. We welcome candidates from all backgrounds and are committed to building a diverse, inclusive team.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$124,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$186,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4004595003,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7822352003?gh_jid=7822352003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":5761618003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":7822352003,"updated_at":"2026-08-26T11:10:55-04:00","requisition_id":"R-102572","title":"Lead People Systems Engineer","company_name":"Klaviyo","first_published":"2026-07-30T17:22:13-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo is building an AI-first company—and that starts with how we support and scale our people.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a \u0026lt;strong\u0026gt;Lead People Technology Engineer\u0026lt;/strong\u0026gt; to be the first dedicated AI engineer within our People Technology (KPPL) team. As an early leader in this space, you’ll reimagine how our People teams operate in an AI-first world by shaping our architecture, standards, and long-term vision.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll partner across People Operations, Talent Acquisition, Talent, and Finance to design and build intelligent systems that transform how we hire, develop, retain, and support Klaviyos globally. This role is not just about applying AI it’s about defining how AI becomes embedded into the employee lifecycle at Klaviyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;What You’ll Be Doing\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;AI-First People Systems \u0026amp;amp; Architecture\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Reimagine core People workflows (recruiting, onboarding, performance, daily tasks) through an AI-first lens, not just incremental automation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and build AI-powered workflows, copilots, and agents that automate and augment People processes across the employee lifecycle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Architect and implement systems that integrate across SaaS such as Workday, Greenhouse, Sana, and internal Klaviyo platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with our internal IT AI team and establish best practices for:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prompt engineering and evaluation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;LLM system design and orchestration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Versioning, testing, security, and observability of AI systems\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Enable AI Use Cases (copilots, assistants, automated workflows) that drive faster execution and better decision-making for People teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with stakeholders to translate business problems into scalable AI solutions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Driving an AI-First Operating Model\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify high-leverage opportunities to replace manual workflows with AI-native solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and track success metrics tied to efficiency gains, time savings, and operational effectiveness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help the People organization shift toward AI-augmented ways of working\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a thought partner to People leadership on what’s possible with AI, not just what’s requested\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Responsible AI, Privacy \u0026amp;amp; Governance: Design systems that handle sensitive employee data with security, privacy, and trust at the core\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Security, Legal, and Global IT to ensure compliant and ethical AI deployment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration \u0026amp;amp; Enablement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Security, IT, and GTM Systems to align on shared AI infrastructure and standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to and adopt company-wide AI patterns, tooling, and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable People teams to leverage AI by building:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Reusable frameworks and workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Playbooks and training materials\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Help non-technical stakeholders confidently use and iterate on AI-powered tools\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technical Leadership\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advocate for scalable, well-governed AI systems that integrate cleanly into Klaviyo’s broader tech ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a key voice in shaping how Klaviyo becomes AI-first internally, starting with People systems\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What Makes You a Great Fit\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Passion and Curiosity to experiment and reimagine People workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of engineering or data engineering experience, with 2+ years building AI/ML or LLM-powered delivering tangible business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to set technical direction and build 0→1 systems with meaningful organizational impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience with but not limited to:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Python, SQL, and modern APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;LLM platforms (OpenAI, Claude, Gemini, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;LangChain and LangGraph\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Designing AI-powered workflows, agents, or copilots\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating with enterprise SaaS systems (HRIS, ATS, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing scalable systems, automation frameworks, and internal tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with sensitive data and implementing responsible AI practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong ability to translate ambiguous business problems into scalable technical solutions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus Points\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with People/HR systems (Workday, Greenhouse, Sana)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with workflow automation platforms (e.g., n8n, Workato, Zapier)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in high-growth SaaS environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contributions to AI governance, internal AI platforms, or experimentation frameworks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why This Role Matters at Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a foundational role in defining how Klaviyo becomes an AI-first company from the inside out.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You won’t just be implementing AI you’ll be:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Shaping how People teams operate with AI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Defining standards for responsible, scalable internal AI systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building the blueprint for how AI is embedded across the business\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;If you’re excited about building from scratch, influencing across functions, and applying AI to core business workflows, this role offers a unique opportunity to have outsized impact.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$140,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$210,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7727703003?gh_jid=7727703003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":5761618003,"location":{"name":"Boston, MA"},"metadata":null,"id":7727703003,"updated_at":"2026-08-26T11:10:55-04:00","requisition_id":"R-102572","title":"Lead People Systems Engineer","company_name":"Klaviyo","first_published":"2026-05-29T14:31:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo is building an AI-first company—and that starts with how we support and scale our people.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a \u0026lt;strong\u0026gt;Lead People Technology Engineer\u0026lt;/strong\u0026gt; to be the first dedicated AI engineer within our People Technology (KPPL) team. As an early leader in this space, you’ll reimagine how our People teams operate in an AI-first world by shaping our architecture, standards, and long-term vision.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll partner across People Operations, Talent Acquisition, Talent, and Finance to design and build intelligent systems that transform how we hire, develop, retain, and support Klaviyos globally. This role is not just about applying AI it’s about defining how AI becomes embedded into the employee lifecycle at Klaviyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;What You’ll Be Doing\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;AI-First People Systems \u0026amp;amp; Architecture\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Reimagine core People workflows (recruiting, onboarding, performance, daily tasks) through an AI-first lens, not just incremental automation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and build AI-powered workflows, copilots, and agents that automate and augment People processes across the employee lifecycle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Architect and implement systems that integrate across SaaS such as Workday, Greenhouse, Sana, and internal Klaviyo platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with our internal IT AI team and establish best practices for:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prompt engineering and evaluation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;LLM system design and orchestration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Versioning, testing, security, and observability of AI systems\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Enable AI Use Cases (copilots, assistants, automated workflows) that drive faster execution and better decision-making for People teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with stakeholders to translate business problems into scalable AI solutions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Driving an AI-First Operating Model\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify high-leverage opportunities to replace manual workflows with AI-native solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and track success metrics tied to efficiency gains, time savings, and operational effectiveness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help the People organization shift toward AI-augmented ways of working\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a thought partner to People leadership on what’s possible with AI, not just what’s requested\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Responsible AI, Privacy \u0026amp;amp; Governance: Design systems that handle sensitive employee data with security, privacy, and trust at the core\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Security, Legal, and Global IT to ensure compliant and ethical AI deployment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration \u0026amp;amp; Enablement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Security, IT, and GTM Systems to align on shared AI infrastructure and standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to and adopt company-wide AI patterns, tooling, and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable People teams to leverage AI by building:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Reusable frameworks and workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Playbooks and training materials\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Help non-technical stakeholders confidently use and iterate on AI-powered tools\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technical Leadership\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advocate for scalable, well-governed AI systems that integrate cleanly into Klaviyo’s broader tech ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a key voice in shaping how Klaviyo becomes AI-first internally, starting with People systems\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What Makes You a Great Fit\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Passion and Curiosity to experiment and reimagine People workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of engineering or data engineering experience, with 2+ years building AI/ML or LLM-powered delivering tangible business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to set technical direction and build 0→1 systems with meaningful organizational impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience with but not limited to:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Python, SQL, and modern APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;LLM platforms (OpenAI, Claude, Gemini, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;LangChain and LangGraph\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Designing AI-powered workflows, agents, or copilots\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating with enterprise SaaS systems (HRIS, ATS, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing scalable systems, automation frameworks, and internal tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with sensitive data and implementing responsible AI practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong ability to translate ambiguous business problems into scalable technical solutions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus Points\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with People/HR systems (Workday, Greenhouse, Sana)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with workflow automation platforms (e.g., n8n, Workato, Zapier)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in high-growth SaaS environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contributions to AI governance, internal AI platforms, or experimentation frameworks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why This Role Matters at Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a foundational role in defining how Klaviyo becomes an AI-first company from the inside out.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You won’t just be implementing AI you’ll be:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Shaping how People teams operate with AI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Defining standards for responsible, scalable internal AI systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building the blueprint for how AI is embedded across the business\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;If you’re excited about building from scratch, influencing across functions, and applying AI to core business workflows, this role offers a unique opportunity to have outsized impact.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$140,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$210,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7986462003?gh_jid=7986462003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5882287003,"location":{"name":"Boston, MA"},"metadata":null,"id":7986462003,"updated_at":"2026-09-09T13:05:41-04:00","requisition_id":"R-102985","title":"Lead, Production \u0026 Collaboration Technology","company_name":"Klaviyo","first_published":"2026-09-04T12:38:54-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Klaviyo, we’re Built Different: a company of builders who take ownership, operate with candor, and believe we’re 1% done. That mindset shapes how we think about the experiences and technology that help Klaviyos connect, communicate, and do their best work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re seeking a \u0026lt;strong\u0026gt;Production \u0026amp;amp; Collaboration Technology Lead\u0026lt;/strong\u0026gt; to own the strategy, delivery, and technology experiences that power how Klaviyos connect, collaborate, and come together globally. This is a role for someone who sees what needs to be better and takes ownership of making it happen. You won’t wait for a roadmap to be handed to you. You’ll understand where we are today, define where we need to go, and drive the work to get us there.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a highly hands-on role with global scope. The ideal candidate is equal parts technical operator, project owner, and experience builder: someone who can set the vision and standards for the function, lead complex initiatives from concept through launch, and personally jump into the work when needed. You’ll work through a network of partners across our global offices, providing technical direction and building the systems and standards that enable great experiences wherever Klaviyos work.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the global strategy and roadmap for production, audiovisual systems, conference rooms, collaboration technology, digital signage, and related infrastructure, while remaining hands-on in the design, implementation, and support of those environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Personally lead and execute high-profile productions and technical experiences when needed, including executive meetings, town halls, broadcasts, internal events, and hybrid experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own complex AV and collaboration technology projects end to end, from requirements gathering and technical design through project planning, vendor selection, implementation, testing, launch, and ongoing optimization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the AV and collaboration technology workstream for new workplaces, renovations, studios, and major infrastructure projects, coordinating internal stakeholders, integrators, vendors, timelines, budgets, and technical delivery from concept through handoff.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure Klaviyo’s collaboration technology environment is intuitive, reliable, scalable, and built around how Klaviyos actually work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set global technical standards and provide direction to local partners supporting production and collaboration technology in other Klaviyo locations, creating consistency across our workplaces.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Communications, Workplace Experience, Events, executive leadership, IT, Networking, Security, and other teams to align technology investments and experiences with company priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own production and collaboration technology budgets, vendor strategy, equipment lifecycle planning, and major technology investments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish clear operating standards, service expectations, metrics, and accountability across the function.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use operational data, incident trends, production retrospectives, and employee feedback to identify opportunities and continuously improve the experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build scalable systems, playbooks, standards, and processes that enable local teams to deliver a consistent experience and make excellent execution repeatable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create clarity around priorities and resource allocation, particularly when production demands, technical issues, and project work compete for attention.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the senior escalation point for critical production and collaboration technology issues, including jumping directly into troubleshooting and resolution when the situation requires it.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience in live production, broadcast, audiovisual technology, collaboration technology, or a related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You operate like an owner. You see what needs to be better, take initiative without waiting for direction, and drive the work through to completion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep technical expertise across live production and AV, with experience owning complex projects from design through implementation and launch.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with technologies and applications such as Jamf Pro, Okta, 1Password, Google Workspace, Atlassian, OfficeSpace, Freshservice, Greetly, and Zoom, or similar platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong cross-functional partner and clear communicator who can work effectively with executives, technical teams, vendors, and partners across the business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Calm under pressure and comfortable making decisions when the stakes are high, particularly during live productions and critical technical issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willing and able to travel up to 20% of the time to support major productions, workplace build-outs, AV installations, and collaboration technology initiatives across Klaviyo’s global offices.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$112,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$168,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7728815003?gh_jid=7728815003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5762643003,"location":{"name":"Boston, MA"},"metadata":null,"id":7728815003,"updated_at":"2026-09-19T04:02:44-04:00","requisition_id":"R-102620","title":"Lead Product Manager, Core Data","company_name":"Klaviyo","first_published":"2026-06-11T17:35:17-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a highly technical Lead Product Manager to set the vision, strategy, and execution for our Data Ingestion Platform. This is a platform PM role, ideal for someone who operates comfortably at the intersection of deep architectural discussions and long-range product strategy — with a track record of driving measurable outcomes across complex, distributed systems.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will define the vision and roadmap for how large volumes of data from diverse sources are ingested, transformed, and made reliable within Klaviyo’s core systems. You’ll work closely with engineering, integration teams, and downstream stakeholders to modernize legacy pipelines and build a scalable, unified ingestion framework. At the Lead level, you’re not only executing the roadmap — you’re setting the direction, influencing engineering leadership, and driving org-wide alignment on data platform strategy. \u0026lt;strong\u0026gt;Please note this role requires 5 \u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;days/week in our Boston office.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why This Role Matters\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Data is foundational to everything Klaviyo delivers. This role sits at the heart of how that data\u0026amp;nbsp;enters and powers the platform. You’ll shape the architecture that enables reliable, scalable data\u0026amp;nbsp;ingestion for years to come — driving platform health, reducing complexity, and unlocking\u0026amp;nbsp;innovation across the company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re energized by building structure where it doesn’t yet exist, modernizing complex\u0026amp;nbsp;systems, and operating at the intersection of data architecture and product strategy, this is a\u0026amp;nbsp;high-impact opportunity to define a critical platform capability at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Set the Vision: \u0026lt;/strong\u0026gt;Define the long-term mission, charter, and ownership boundaries for a newly formed team — establishing clarity where ambiguity currently exists.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own the Roadmap: \u0026lt;/strong\u0026gt;Develop and maintain a coherent, high-impact roadmap that balances foundational investments with active initiatives; refine prioritization and sequencing across concurrent projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive Ingestion Strategy: \u0026lt;/strong\u0026gt;Define the strategy for ingesting large volumes of data from numerous sources; think holistically about data movement, transformation, and reliability at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partner with Engineering: \u0026lt;/strong\u0026gt;Partner with engineering to design ingestion systems that are scalable, resilient, and maintainable; navigate tradeoffs across performance, latency, cost, and reliability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Accelerate with AI: \u0026lt;/strong\u0026gt;Institutionalize AI and automation as force multipliers — identify opportunities to reduce toil, improve pipeline observability, and accelerate the roadmap through intelligent tooling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Deliver Measurable Outcomes: \u0026lt;/strong\u0026gt;Establish instrumentation and success metrics (e.g., ingestion reliability, pipeline latency, data freshness, change failure rate) to validate impact and adjust priorities based on outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Champion Quality \u0026amp;amp; Reliability: \u0026lt;/strong\u0026gt;Drive improvements in observability, monitoring, and operational excellence for ingestion systems; partner with SRE and platform teams to ensure reliability is built into every component.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Scale for the Future: \u0026lt;/strong\u0026gt;Identify and drive architectural simplifications that improve platform health over time; guide tooling choices that will keep the data ingestion platform sustainable and scalable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build for Collaboration: \u0026lt;/strong\u0026gt;Create transparency and open feedback loops with engineers, engineering managers, and senior leadership to ensure alignment and adoption of platform direction.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Bring\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Builder: \u0026lt;/strong\u0026gt;Proven experience as a Lead or Senior Platform Product Manager in data infrastructure, distributed systems, or developer platform environments — with a track record of driving velocity and reliability at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data Infrastructure Depth: \u0026lt;/strong\u0026gt;Deep understanding of data architecture and large-scale systems; experience with event-driven systems, high-volume ingestion pipelines, or complex data movement patterns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Fluency: \u0026lt;/strong\u0026gt;Comfort engaging in highly technical discussions around pipelines, infrastructure, and system evolution; ability to operate at both strategic and highly detailed technical levels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI-Forward Mindset: \u0026lt;/strong\u0026gt;Understanding of the transformative potential of AI in platform engineering; ability to separate hype from practical value and drive adoption of AI-forward practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Metrics-Oriented: \u0026lt;/strong\u0026gt;Fluency in measuring success via engineering productivity, quality, and reliability metrics; data-driven approach to prioritization and investment decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Influential Collaborator: \u0026lt;/strong\u0026gt;Proven ability to define structure and clarity in ambiguous, newly forming teams; skilled at stakeholder management across multiple technical organizations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Bias for Action: \u0026lt;/strong\u0026gt;Thrives in fast-moving environments; balances short-term wins with long-term strategy and biases toward automation, simplicity, and self- service solutions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What Success Looks Like\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Engineering teams feel they can deliver data-dependent features faster, safer, and with higher confidence than ever before.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The data ingestion platform is recognized internally as reliable, observable, and a competitive advantage for product teams building on top of Klaviyo’s core data objects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pipeline reliability improves, incidents decrease, and data freshness and quality metrics trend in the right direction — even as ingestion volume grows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The roadmap and platform strategy are clear, measurable, and directly tied to Klaviyo’s ability to deliver customer value quickly and reliably.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI and automation reduce operational toil, with measurable gains in engineering productivity across ingestion workflows.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$168,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$252,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4007869003,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4061308003,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":4123824003},{"id":4117753003,"name":"Palo Alto","location":"Palo Alto, California, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7806009003?gh_jid=7806009003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":5795977003,"location":{"name":"Boston, MA"},"metadata":null,"id":7806009003,"updated_at":"2026-08-26T11:10:56-04:00","requisition_id":"R-102844","title":"Lead Project Manager","company_name":"Klaviyo","first_published":"2026-08-06T12:14:42-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Klaviyo, we are building the future of employee experience through intelligent AI, automation, and seamless system integration. The ARIA (Applications, Resources, Intelligence, and Automations) team develops the tools that help employees move faster, work smarter, and spend more time on high-impact work. As Klaviyo continues to scale, the need for AI-powered workflows and connected internal systems has never been greater. We are looking for a Senior Project Manager to define and execute the project delivery for our employee-facing AI and automation platform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will report into the Director of AI and App Engineering.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you’ll make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own the project lifecycle management and program execution for the ARIA platform: \u0026lt;/strong\u0026gt;Coordinate how Klaviyo employees interact with AI-powered tools that automate workflows, surface insights, and reduce manual overhead across the organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build and scale employee-facing automation workflows: \u0026lt;/strong\u0026gt;Identify high-impact automation opportunities across Finance, People, Engineering, and Sales and ship scalable solutions using AI, APIs, and integration platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive AI-powered integrations through cross-functional stakeholder coordination: \u0026lt;/strong\u0026gt;Lead the integration strategy between key systems such as HRIS, ticketing, messaging, and knowledge management to create seamless employee experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partner with IT and Business Operations: \u0026lt;/strong\u0026gt;Translate complex operational needs into well-scoped, technically feasible product solutions with a clear focus on employee productivity and satisfaction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Champion AI adoption across the organization: \u0026lt;/strong\u0026gt;Define and execute a responsible strategy for introducing AI tools to employees including change management, enablement, and governance frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Establish and track project delivery metrics: \u0026lt;/strong\u0026gt;Define success metrics for employee automation and AI projects, reporting regularly on adoption, time saved, and measurable business impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborate with Security and Compliance: \u0026lt;/strong\u0026gt;Ensure AI tools and integrations meet security, privacy, and compliance standards, especially when handling sensitive employee data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Evaluate new AI vendors and platforms: \u0026lt;/strong\u0026gt;Lead build vs. buy decisions for automation capabilities, developing a vendor strategy that balances speed, cost, and control.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Serve as an internal project lead for AI: \u0026lt;/strong\u0026gt;Partner across teams to identify the next frontier of employee-facing automation and help Klaviyo stay at the cutting edge of enterprise AI adoption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Define the long-term project delivery plan: \u0026lt;/strong\u0026gt;Create a compelling timeline and resource management plan for how AI will transform work at Klaviyo over the next 2-3 years, aligning stakeholders and driving investment decisions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of project management experience, with a strong focus on enterprise software delivery, internal tools, or employee-facing projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience in project management methodologies, risk assessment, and delivery success for automation or integration projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing the project delivery of AI and ML capabilities, including LLM-based tools, AI assistants, or intelligent automation systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to partner cross-functionally with Engineering, IT, People, and Business Operations stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience translating ambiguous operational problems into clear, actionable project requirements and budget tracking frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expertise in project management tools and methodologies with the ability to define, measure, and communicate delivery impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expertise in enterprise tool ecosystems with strong working knowledge of Slack, Workday, Jira, Salesforce, and similar platforms.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$112,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$168,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7997470003?gh_jid=7997470003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5886394003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":7997470003,"updated_at":"2026-09-17T13:42:45-04:00","requisition_id":"R-103057","title":"Lead, Public Relations","company_name":"Klaviyo","first_published":"2026-09-17T13:42:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the team and role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Public Relations Lead who\u0026#39;s always plugged into what\u0026#39;s trending. Someone who knows which brand\u0026#39;s marketing is having a moment, which campaign just went viral, and what CMOs are talking about right now. And already thinking about how to insert Klaviyo into that conversation. You\u0026#39;ll tell that story to brand marketers, CMOs, and the customers we serve. You\u0026#39;ll be responsible for building out our biggest research moments including Black Friday/Cyber Monday and quarterly reports on the trends marketers care about most. This is a role for someone who\u0026#39;s fully entrenched in what good marketing looks like, quick to newsjack a great campaign, and driven to build the story so our customers see the role Klaviyo can play in it too.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Run the press office day-to-day in partnership with our PR agencies, proactively pitching stories, securing high-impact coverage, and building relationships with reporters and influencers across marketing, retail, and commerce.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Keep a close pulse on marketing, commerce, and the broader news cycle — know what\u0026#39;s trending, move fast to newsjack the moments worth jumping on, and draft exec statements and comments that can go out same-day.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;I\u0026lt;/strong\u0026gt;dentify and secure speaker opportunities at key events and award opportunities to amplify Klaviyo’s thought leaders.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive thought leadership programs for our CMO and other key executives, developing compelling points of view and identifying opportunities to build their presence in market\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Customer Marketing to find the customers with the most compelling stories for press.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own our thought leadership research arm, the stake-in-the-ground research that fuels our storytelling, from shaping our BFCM story each year to planning what research we\u0026#39;ll publish every quarter.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring the creative energy to our biggest moments like K:BOS and K:LDN: get press to the event, organize panelists, and build the brand story around it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use and build AI tools to automate and speed up the team\u0026#39;s workflows\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A genuine, active interest in marketing and culture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep relationships with reporters covering marketing, retail, and commerce, and familiarity with emerging channels and influencers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience running a press office and moving fast — comfortable making the call on what\u0026#39;s newsworthy without waiting for direction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent writing skills, with the ability to turn research and trends into sharp, pitchable narratives and exec talking points.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience partnering with executives on thought leadership — shaping their point of view and building their presence in market.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable using AI tools to move faster, with a collaborative, self-starter mindset who can run with ideas and execute.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Education and Experience:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field, or equivalent practical experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;8+ years of relevant experience in public relations, communications, media relations, or a related field, including experience in-house and/or at an agency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting marketing, retail, ecommerce, technology, or other relevant consumer-facing industries preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience running media relations programs, securing earned media coverage, and developing thought leadership and research-driven communications\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$132,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$198,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005184003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7996253003?gh_jid=7996253003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5886394003,"location":{"name":"Boston, MA"},"metadata":null,"id":7996253003,"updated_at":"2026-09-17T13:42:43-04:00","requisition_id":"R-103057","title":"Lead, Public Relations","company_name":"Klaviyo","first_published":"2026-09-17T13:42:43-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the team and role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Public Relations Lead who\u0026#39;s always plugged into what\u0026#39;s trending. Someone who knows which brand\u0026#39;s marketing is having a moment, which campaign just went viral, and what CMOs are talking about right now. And already thinking about how to insert Klaviyo into that conversation. You\u0026#39;ll tell that story to brand marketers, CMOs, and the customers we serve. You\u0026#39;ll be responsible for building out our biggest research moments including Black Friday/Cyber Monday and quarterly reports on the trends marketers care about most. This is a role for someone who\u0026#39;s fully entrenched in what good marketing looks like, quick to newsjack a great campaign, and driven to build the story so our customers see the role Klaviyo can play in it too.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Run the press office day-to-day in partnership with our PR agencies, proactively pitching stories, securing high-impact coverage, and building relationships with reporters and influencers across marketing, retail, and commerce.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Keep a close pulse on marketing, commerce, and the broader news cycle — know what\u0026#39;s trending, move fast to newsjack the moments worth jumping on, and draft exec statements and comments that can go out same-day.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;I\u0026lt;/strong\u0026gt;dentify and secure speaker opportunities at key events and award opportunities to amplify Klaviyo’s thought leaders.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive thought leadership programs for our CMO and other key executives, developing compelling points of view and identifying opportunities to build their presence in market\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Customer Marketing to find the customers with the most compelling stories for press.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own our thought leadership research arm, the stake-in-the-ground research that fuels our storytelling, from shaping our BFCM story each year to planning what research we\u0026#39;ll publish every quarter.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring the creative energy to our biggest moments like K:BOS and K:LDN: get press to the event, organize panelists, and build the brand story around it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use and build AI tools to automate and speed up the team\u0026#39;s workflows\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A genuine, active interest in marketing and culture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep relationships with reporters covering marketing, retail, and commerce, and familiarity with emerging channels and influencers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience running a press office and moving fast — comfortable making the call on what\u0026#39;s newsworthy without waiting for direction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent writing skills, with the ability to turn research and trends into sharp, pitchable narratives and exec talking points.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience partnering with executives on thought leadership — shaping their point of view and building their presence in market.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable using AI tools to move faster, with a collaborative, self-starter mindset who can run with ideas and execute.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Education and Experience:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field, or equivalent practical experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;8+ years of relevant experience in public relations, communications, media relations, or a related field, including experience in-house and/or at an agency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting marketing, retail, ecommerce, technology, or other relevant consumer-facing industries preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience running media relations programs, securing earned media coverage, and developing thought leadership and research-driven communications\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$132,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$198,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005184003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7783906003?gh_jid=7783906003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5786045003,"location":{"name":"Boston, MA"},"metadata":null,"id":7783906003,"updated_at":"2026-08-26T11:10:56-04:00","requisition_id":"R-102777","title":"Lead Security Governance \u0026 Risk Engineer","company_name":"Klaviyo","first_published":"2026-07-15T10:34:02-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;An exciting opportunity within the Security Trust and Risk (STAR) team whose mission is to ensure the safety and security of our customers, partners and Klaviyos as well as deliver best in class technology solutions, infrastructure and services. This is achieved by providing a robust and secure technology foundation to do great work. We solve problems using technology, embrace automation and AI, and support Klaviyo\u0026#39;s continued scalability and sustainable employee growth in a rapidly evolving environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The STAR team assists the Global Security Services (GSS) organization in developing and refining information security policies, standards and strategy, enterprise risk management, creating metrics and reporting, coordinating cross-functional projects, and strategically aligning global information security initiatives with the broader CISO vision amongst other governance, risk and compliance efforts. The STAR team is highly collaborative and cross-functional, working closely with various functions within the GSS team (namely Security Product and Development and Security Intelligence Operations), Global Technology Solutions (GTS) team and the broader Klaviyo organization.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About the role:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;The Lead Security Governance \u0026amp;amp; Risk Engineer is a senior, hands-on role at the point where security governance meets risk engineering. You will own the parts of the risk programme that turn policy and standards into measured, monitored, and automated risk decisions. Reporting to the Senior Manager, Security Risk Engineering and operating as a second line of defense, you will run the technology and third-party risk register, lead AI risk governance and ISO 42001 readiness, and build the automation that gives Klaviyo a continuously updated, quantified view of its risk posture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will work alongside the Trust and Compliance team who are the custodians of our security policies and standards, making sure each one connects to a specific risk it reduces and is enforced through operational controls rather than living as a document. You will partner closely with Engineering, Product, GTS, Legal, Internal Audit, the ARIA team, and Finance to make risk legible across the business, and you will challenge first-line teams credibly while keeping your independence. This is a role for an engineer who thinks like a risk professional: someone who automates repeatable assessment, instruments controls, quantifies risk in financial terms, and treats AI as foundational infrastructure rather than an afterthought.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;​​\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;How you’ll have an impact:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operate and maintain the risk register and taxonomy.\u0026lt;/strong\u0026gt; Run the technology and third-party risk register on a consistent standard (threat actor, technique, scenario, safeguard, loss event, quantification) so that risks aggregate, prioritise, and report meaningfully across the business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead AI risk governance and ISO 42001 readiness.\u0026lt;/strong\u0026gt; Maintain the AI risk assessment methodology and risk criteria, maintain the consolidated AI risk register against the K:AI inventory, and define AI risk treatment plans that map each risk to specific controls and treatment decisions. Drive ISO/IEC 42001 readiness (Clauses 6.1 and 8.2/8.3) toward the certification target, working with the Trust \u0026amp;amp; Compliance and ARIA teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive third-party risk automation and risk scoring. \u0026lt;/strong\u0026gt;Contribute vendor and application risk signals into the composite risk score, partnering with the TPRM lead who owns vendor onboarding automation and the TPRM process.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Perform the hands-on risk quantification. \u0026lt;/strong\u0026gt;Apply cyber risk quantification (expected loss, probability, and cost of remediation versus acceptance) so leadership and the Technology Risk Committee can make rational investment and risk-acceptance decisions rather than relying on qualitative severity labels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Support the risk governance cadence. \u0026lt;/strong\u0026gt;Contribute to weekly risk huddles, monthly risk reviews, and the quarterly Technology Risk Committee (CIO, CISO, CTO), preparing accurate, succinct, decision-ready risk materials and translating high-severity findings into clear business impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operate as a second line of defense.\u0026lt;/strong\u0026gt; Provide independent oversight, credible challenge, and guidance to first-line teams, apply consistent risk taxonomies and reporting standards, and escalate risks that exceed established tolerance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partner cross-functionally and close the loop. \u0026lt;/strong\u0026gt;Work with Engineering, Product, GTS, Legal, Internal Audit, ARIA, and Finance on risk and audit findings affecting systems and processes, tracking findings and remediation through to closure with clear ownership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of experience in information security, technology risk, cyber risk, or operational risk within a large, complex, or high-growth organization, including hands-on risk engineering or quantitative risk work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong command of cyber risk quantification, able to express risk in financial and business terms (FAIR, riskquant, or similar) rather than qualitative severity ratings alone.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on engineering ability: SQL, Python, and integrating with APIs to extract, transform, and load data between systems and to automate risk reporting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building and running a technology and/or third-party risk register and taxonomy, with the tooling and process automation behind it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of security and AI frameworks (NIST CSF and RMF, ISO 27000 series, ISO 42001, SOC 2, PCI DSS, CIS Controls) and how they translate into credible control requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on familiarity with modern risk and security tooling: third-party risk platforms, cyber risk quantification, vulnerability management, and endpoint and data-security telemetry, with a clear point of view on where AI augments versus replaces human judgement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience authoring and maintaining security policies and standards, with a governance mindset that ties policy to the risk it reduces and to operational controls.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to operate independently as a second line of defense while engaging credibly with senior engineers, architects, and security teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency discussing complex, nuanced topics with technical and non-technical audiences alike, and translating technical risk into clear business impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent ability to plan, prioritise, and execute work cross-functionally and on time.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Nice to have:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience leading an evolution from a traditional GRC / compliance model toward an automated, engineering-led, or AI-enabled risk capability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI governance, model risk, or responsible-AI programme experience, and ISO 42001 readiness or certification work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building metrics and dashboards (KPIs, KRIs, KCIs) using business intelligence or dashboarding tools like Tableau and so on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in a regulated or high-trust environment (SOC 2, ISO 27000 series, ISO 42001, HIPAA, GDPR).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Threat modeling or secure design reviews, and experience designing or implementing technical security controls in AWS.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience securing web applications, Kubernetes clusters, and/or containers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relevant professional certifications such as CISSP, CISM, CRISC, ISO 27001 Lead Auditor / Lead Implementer, an ISO 42001 / AI governance certification, or Open FAIR.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$156,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$234,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4061308003,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7990569003?gh_jid=7990569003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5884001003,"location":{"name":"Boston, MA"},"metadata":null,"id":7990569003,"updated_at":"2026-09-18T03:02:04-04:00","requisition_id":"R-103020","title":"Lead Software Engineer, CICD","company_name":"Klaviyo","first_published":"2026-09-14T10:00:10-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why You Should Join the Developer Infrastructure Team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our core focus is empowering engineers to ship code efficiently and safely. We own the CI/CD pipelines and infrastructure automation that drastically improves developer productivity. As the Lead for this team, you will define the technical roadmap for the software pipeline from idea to delivery, enabling every engineer in the company to ship at terminal velocity with total confidence. By building the foundational tools that streamline the path to production, you will play a pivotal role in maximizing developer throughput, minimizing deployment friction, and ensuring our organization can move fast without the fear of breaking things.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Achieve: Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the technical leader for this team, you will drive the evolution of our CI/CD pipeline to enable fast, seamless development and deployments across the organization:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Define Architectural Vision:\u0026lt;/strong\u0026gt; Lead the long-term strategy for our CI/CD pipelines and frameworks across both backend and frontend stacks. You will ensure these systems are not just reliable, but world-class in their ease of adoption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;CI/CD Strategy:\u0026lt;/strong\u0026gt; Architect how we execute fast, reliable deployments and rollbacks. You will own the end-to-end delivery pipelines, ensuring the highest standards of security, efficiency, and compliance from code commit to production.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Set Engineering Standards:\u0026lt;/strong\u0026gt; Establish the standards for our repositories. You will define the benchmarks for PRs, cycle time, velocity, code quality metrics, and systemic reliability that all teams will follow.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Scalable Tooling \u0026amp;amp; Coverage:\u0026lt;/strong\u0026gt; Design and build the next generation of tools that simplify CI/CD pipelines. You will lead efforts to help bring all teams and repos up to best in class standards at scale .\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI-Driven Strategy:\u0026lt;/strong\u0026gt; Spearhead our efforts to leverage AI within the CI/CD lifecycle as well as using AI to accelerate our own development efforts.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Leadership:\u0026lt;/strong\u0026gt; Act as a consultant to feature teams to solve their most complex engineering challenges. You will use root-cause analysis from major incidents to propose and implement pillar-wide velocity improvements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operational Excellence:\u0026lt;/strong\u0026gt; Oversee the health and performance of our entire CI/CD pipeline, taking ultimate responsibility for the stability of the environment that hundreds of engineers rely on daily.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What Makes This Role Exciting\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;High-Leverage Leadership:\u0026lt;/strong\u0026gt; You are not just building features; you are building the platform that defines the developer experience for the entire company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Innovation at the Edge:\u0026lt;/strong\u0026gt; You will have the autonomy to experiment with emerging technologies like AI and LLMs to solve the age-old problems of flakiness and slow feedback loops.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Pillar-Wide Influence:\u0026lt;/strong\u0026gt; As a Lead, your decisions on testing standards and infrastructure will directly impact the speed and quality of every shipping team in the organization.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Seasoned Technical Leader:\u0026lt;/strong\u0026gt; You have 7+ years of software engineering experience with a history of leading complex, high-impact technical projects. You are a hands-on lead who stays close to the code while steering the broader vision.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Master of Root-Cause Analysis:\u0026lt;/strong\u0026gt; You don\u0026#39;t just fix symptoms; you hunt down systemic failures. You excel at debugging deep-stack issues and transforming those lessons into automated preventions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Full-Stack Architect:\u0026lt;/strong\u0026gt; You are comfortable designing systems across the stack. Whether it is a React-based quality dashboard or a Python service for data seeding, you understand how to build for scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI Visionary:\u0026lt;/strong\u0026gt; You are passionate about the intersection of AI and Software Quality. You have a clear perspective on how AI can automate the mundane parts of testing and accelerate the SDLC.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Extreme Ownership:\u0026lt;/strong\u0026gt; You take pride in the end-to-end health of the platform. You are proactive in identifying technical debt and are a relentless advocate for engineering excellence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;CI/CD Expert:\u0026lt;/strong\u0026gt; You have deep experience with modern CI/CD tools and a sophisticated understanding of how to integrate automated testing into high-frequency deployment pipelines.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technologies we use (not exhaustive):\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Backend:\u0026lt;/strong\u0026gt; Python, Django, Go\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Frontend:\u0026lt;/strong\u0026gt; React, TypeScript, JavaScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Testing Frameworks:\u0026lt;/strong\u0026gt; Playwright, Cypress, Pytest, Jest\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Infrastructure and CI:\u0026lt;/strong\u0026gt; AWS, Kubernetes, Terraform, Helm, Buildkite\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data:\u0026lt;/strong\u0026gt; MySQL, Redis, Kafka\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI Tools:\u0026lt;/strong\u0026gt; Integration with Claude, Cursor, Copilot, or internal AI enablement frameworks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$176,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$264,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7986742003?gh_jid=7986742003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5882381003,"location":{"name":"Boston, MA"},"metadata":null,"id":7986742003,"updated_at":"2026-09-04T13:57:55-04:00","requisition_id":"R-102998","title":"Lead Treasury Analyst","company_name":"Klaviyo","first_published":"2026-09-04T13:57:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the team and role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo\u0026#39;s Treasury team manages the company\u0026#39;s global cash, liquidity, insurance and foreign exchange (FX) risk so the business can operate and grow with confidence. As Lead Treasury Analyst, you\u0026#39;ll take ownership of day-to-day global cash positioning and forecasting while building the FX, risk-management, and cross-functional skills needed to grow further into a Treasury career. This role is ideal for someone with a foundation in treasury or corporate finance who is eager to take the next step: you already know the fundamentals of cash management and forecasting, have basic exposure to FX concepts, and are ready to own more of the process and partner directly with banking, accounting, and FP\u0026amp;amp;A stakeholders. This is a highly collaborative role — you\u0026#39;ll work closely with the Treasury Director and cross-functional partners in an environment where ideas and perspectives are shared constantly, and strong interpersonal skills matter as much as technical ones.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The essential job duties for this role include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Synthesize complex cash, forecasting, and FX data into clear, concise analysis and reporting for the Treasury Director and senior management, with confidence presenting findings and recommendations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor the company\u0026#39;s FX exposure arising from international receivables, intercompany transactions, and foreign currency balances, and flag emerging risks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the development and execution of FX hedging strategies in partnership with the Treasury Director, including trade execution and settlement tracking.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prepare treasury reporting and KPIs (cash position, forecast accuracy, FX exposure, liquidity metrics) for senior leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own daily global cash positioning across multiple entities, currencies, and banking partners, ensuring accurate visibility into consolidated cash balances.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build, maintain, and continuously improve sophisticated short- and long-term cash flow forecasting and financial models to support liquidity planning and working capital decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Initiate and review wire transfers, funds transfers, and intercompany settlements, ensuring appropriate controls and approvals are followed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage bank account administration, including account opening/closing, signatory updates, KYC documentation, and banking fee analysis.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor cash and investment balances for compliance with the corporate investment policy, and evaluate short-term investment options for excess cash.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Accounting on treasury-related reconciliations, journal entries, and month-end close activities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and help implement process improvements and automation opportunities within the Trovata (the Treasury forecast system) and banking platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support external audit and bank requests as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely and continuously with Accounting, FP\u0026amp;amp;A, Tax, and Legal, actively contributing ideas and perspective in a highly collaborative team environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Performs other related duties as assigned.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Very strong interpersonal and communication skills; genuinely enjoys a collaborative environment built on openly sharing thoughts and ideas.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong financial modeling skills, with the ability to independently build, stress-test, and explain cash flow models.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to manage global, multi-currency cash positions across several banking relationships.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic working knowledge of FX concepts (exposure, hedging, spot/forward transactions) and a genuine eagerness to deepen that expertise.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Confidence and skill in synthesizing complex data into clear insights, narratives, and recommendations for senior management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent analytical and problem-solving skills with strong attention to detail and data accuracy with assistance of AI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational and time-management skills, with the ability to manage multiple priorities and deadlines in a fast-paced environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter mindset with the ambition and readiness to grow into a treasury management role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work independently with minimal supervision while knowing when to escalate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced Microsoft Excel/Google Sheets skills; experience with CitiDirect and banking/FX platforms (e.g., FXAll) is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High intellectual curiosity and a bias toward improving and simplifying existing processes via AI.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Education and Experience:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Finance, Accounting, Economics, or a related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;8+\u0026amp;nbsp; years of progressive experience in treasury, corporate finance, or cash management, typically including time as a Treasury Analyst or Senior Treasury Analyst.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with treasury management systems, ERP systems, and banking portals preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Certified Treasury Professional (CTP) or progress toward the certification is a plus, but not required.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$128,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$192,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005182003,"name":"Finance \u0026 Accounting","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7986841003?gh_jid=7986841003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5882381003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":7986841003,"updated_at":"2026-09-04T13:57:57-04:00","requisition_id":"R-102998","title":"Lead Treasury Analyst","company_name":"Klaviyo","first_published":"2026-09-04T13:57:57-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the team and role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo\u0026#39;s Treasury team manages the company\u0026#39;s global cash, liquidity, insurance and foreign exchange (FX) risk so the business can operate and grow with confidence. As Lead Treasury Analyst, you\u0026#39;ll take ownership of day-to-day global cash positioning and forecasting while building the FX, risk-management, and cross-functional skills needed to grow further into a Treasury career. This role is ideal for someone with a foundation in treasury or corporate finance who is eager to take the next step: you already know the fundamentals of cash management and forecasting, have basic exposure to FX concepts, and are ready to own more of the process and partner directly with banking, accounting, and FP\u0026amp;amp;A stakeholders. This is a highly collaborative role — you\u0026#39;ll work closely with the Treasury Director and cross-functional partners in an environment where ideas and perspectives are shared constantly, and strong interpersonal skills matter as much as technical ones.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The essential job duties for this role include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Synthesize complex cash, forecasting, and FX data into clear, concise analysis and reporting for the Treasury Director and senior management, with confidence presenting findings and recommendations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor the company\u0026#39;s FX exposure arising from international receivables, intercompany transactions, and foreign currency balances, and flag emerging risks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the development and execution of FX hedging strategies in partnership with the Treasury Director, including trade execution and settlement tracking.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prepare treasury reporting and KPIs (cash position, forecast accuracy, FX exposure, liquidity metrics) for senior leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own daily global cash positioning across multiple entities, currencies, and banking partners, ensuring accurate visibility into consolidated cash balances.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build, maintain, and continuously improve sophisticated short- and long-term cash flow forecasting and financial models to support liquidity planning and working capital decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Initiate and review wire transfers, funds transfers, and intercompany settlements, ensuring appropriate controls and approvals are followed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage bank account administration, including account opening/closing, signatory updates, KYC documentation, and banking fee analysis.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor cash and investment balances for compliance with the corporate investment policy, and evaluate short-term investment options for excess cash.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Accounting on treasury-related reconciliations, journal entries, and month-end close activities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and help implement process improvements and automation opportunities within the Trovata (the Treasury forecast system) and banking platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support external audit and bank requests as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely and continuously with Accounting, FP\u0026amp;amp;A, Tax, and Legal, actively contributing ideas and perspective in a highly collaborative team environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Performs other related duties as assigned.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Very strong interpersonal and communication skills; genuinely enjoys a collaborative environment built on openly sharing thoughts and ideas.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong financial modeling skills, with the ability to independently build, stress-test, and explain cash flow models.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to manage global, multi-currency cash positions across several banking relationships.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic working knowledge of FX concepts (exposure, hedging, spot/forward transactions) and a genuine eagerness to deepen that expertise.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Confidence and skill in synthesizing complex data into clear insights, narratives, and recommendations for senior management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent analytical and problem-solving skills with strong attention to detail and data accuracy with assistance of AI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational and time-management skills, with the ability to manage multiple priorities and deadlines in a fast-paced environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter mindset with the ambition and readiness to grow into a treasury management role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work independently with minimal supervision while knowing when to escalate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced Microsoft Excel/Google Sheets skills; experience with CitiDirect and banking/FX platforms (e.g., FXAll) is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High intellectual curiosity and a bias toward improving and simplifying existing processes via AI.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Education and Experience:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Finance, Accounting, Economics, or a related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;8+\u0026amp;nbsp; years of progressive experience in treasury, corporate finance, or cash management, typically including time as a Treasury Analyst or Senior Treasury Analyst.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with treasury management systems, ERP systems, and banking portals preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Certified Treasury Professional (CTP) or progress toward the certification is a plus, but not required.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$128,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$192,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005182003,"name":"Finance \u0026 Accounting","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7800316003?gh_jid=7800316003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5793232003,"location":{"name":"London, UK"},"metadata":null,"id":7800316003,"updated_at":"2026-08-26T11:10:56-04:00","requisition_id":"R-102828","title":"Manager, Customer Success - Mid-Enterprise (Northern) ","company_name":"Klaviyo","first_published":"2026-07-10T10:15:01-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Customer Success is a critical part of the success of our customers and of Klaviyo. Our mission is to exceed customer expectations and help customers grow, and we are looking for a leader who can scale that impact across our Mid-Enterprise segment.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;About the role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As the Manager, Customer Success - Mid-Enterprise, you will lead a team of Customer Success Managers focused on delivering a high-touch, proactive engagement model for some of Klaviyo’s most strategic and high-growth customers. You will be reporting into Senior-Director for EMEA Customer Success, with close collaboration with the Director for Large Enterprise Customer Success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your mission involves fostering intensive customer relationships and mentoring your team to establish broad multi-threaded networks within accounts. You will guide them in navigating complex executive-level stakeholder environments and designing adoption strategies that ensure clients achieve their desired business results.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will be responsible for hiring, coaching, developing, and leading a team in a fast-paced and rapidly changing environment, while helping define the operating rhythms, engagement model, and cross-functional partnerships needed to drive long-term customer value.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is equal parts people leadership, segment strategy, and operational execution. You will partner closely with Sales, Professional Services, Support, Product, Solution Architects, Onboarding, Renewal Management, Partner Success, and Operations to help customers achieve business outcomes, mitigate risk, and identify opportunities for growth.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;How you\u0026#39;ll make a difference\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build, hire, and manage a high-performing team of Enterprise Customer Success Managers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach and develop individual contributors through regular performance management, career development, and hands-on support in day-to-day customer strategy and escalations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own key business outcomes for the segment, including Net Revenue Retention, expansion, churn mitigation, and overall customer satisfaction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute customer engagement models and success plans that drive product adoption, customer health, retention, and accelerated growth across Enterprise accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze customer usage patterns, sentiment, and business trends to identify risks, surface opportunities, and shape segment strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Foster strong relationships with executive stakeholders internally and externally, acting as an advocate for customers while helping the business prioritize the right actions and product improvements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead strategic account planning, white space prioritization, and business review cadences to uncover growth opportunities and strengthen long-term partnerships.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally to define processes, rules of engagement, and operating motions that improve the Enterprise customer experience and enable your team to perform at a high level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Remove roadblocks, improve team operations, and create an environment rooted in collaboration, accountability, learning, and inclusion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Who you are\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have strong experience in enterprise customer management, with a track record of leading through complexity and driving measurable customer outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are an experienced people leader who knows how to coach individual contributors, set a high bar for performance, and build productive teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have demonstrated success managing complex customer relationships and driving retention, customer satisfaction, and expansion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You bring strong business acumen and can translate customer goals into clear plans, value-based conversations, and outcome-oriented execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are highly analytical and comfortable using data to identify trends, assess performance, and inform decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are an excellent communicator who can engage effectively with stakeholders at all levels, including senior customer decision-makers and internal cross-functional partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable navigating ambiguity, handling escalations, and solving problems in a thoughtful, customer-centric way.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience with customer success and CRM tooling such as Salesforce and Gainsight; experience in SaaS and Martech is strongly preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are energized by fast-paced environments, continuous learning, and building strong partnerships across the business.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Why this role matters\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;This leader will help shape how Klaviyo serves and grows its overall Enterprise customer base in EMEA by building a strong team, creating clear operating rhythms, and ensuring customers realize long-term value from the platform\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;£88,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;£132,000 GBP\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005180003,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":4002750003,"name":"London","location":"London, England, United Kingdom","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7802659003?gh_jid=7802659003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5794254003,"location":{"name":"Dublin, IE"},"metadata":null,"id":7802659003,"updated_at":"2026-09-16T12:45:32-04:00","requisition_id":"R-102817","title":"Manager, Workplace Experience","company_name":"Klaviyo","first_published":"2026-07-14T03:53:33-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Manager, Workplace Experience\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, we’re Built Different: a company of builders who take ownership, operate with candor, and believe we’re 1% done. That mindset extends to how we think about our workplaces. They’re not spaces to manage; they’re experiences to design.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re seeking a Manager, Workplace Experience to lead Workplace Experience operations across Klaviyo’s international office portfolio, including Dublin, London, Paris, Munich, Sydney, and Singapore, while helping scale future EMEA and APAC evolution efforts.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Based in Dublin, this role will oversee a distributed Workplace Experience team supporting office operations, employee experience, workplace programs, and regional expansion initiatives across multiple countries and time zones. This leader will partner closely with the Head of Communications, Workplace \u0026amp;amp; Experiences, the US Workplace Experience Manager, and Real Estate leadership to help shape and scale Klaviyo’s global workplace strategy.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate is an experienced people leader who combines operational excellence with a genuine passion for creating environments where people thrive. You think in systems, lead with empathy, and hold a high bar for your team, vendors, and workplace experience. You’re energized by building scalable programs, navigating ambiguity, and creating workplaces that help teams do their best work.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead, hire, coach, and develop the international Workplace Experience team supporting Klaviyo offices across EMEA and APAC.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own Workplace Experience operations across Klaviyo’s international office portfolio, balancing consistency, scalability, and local market needs across multiple countries, vendors, and regulatory environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner on the evolution of Klaviyo’s global workplace experience strategy while driving operational excellence across the international office portfolio.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as the on-the-ground Workplace Experience partner for the continued evolution of Klaviyo’s Dublin headquarters, supporting buildout execution, employee readiness, workplace operations, and change management efforts in partnership with Real Estate and cross-functional teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support EMEA and APAC expansion initiatives, including evaluating new office locations, standing up operational processes, managing vendors and facilities partners, and helping launch new workplaces that reflect Klaviyo’s culture and standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a strategic partner to Workplace Experience leadership and cross-functional stakeholders, translating employee feedback, utilization data, and operational insights into recommendations that shape workplace investment, office design, and programming decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build a culture of continuous improvement by identifying operational gaps, diagnosing root causes, and implementing scalable solutions across offices and workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Employee Experience and Internal Communications teams to support thoughtful, high-quality in-office programming, cultural initiatives, and employee events across regions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead vendor management across the international portfolio, including sourcing, contract negotiation, performance management, and strategic vendor partnerships.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner on workplace planning and space utilization strategy using tools like OfficeSpace, leveraging data and employee feedback to inform workplace decisions and future growth planning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive workplace technology improvements in partnership with Global IT, evaluating tools and systems that improve the employee experience across conference rooms, desk booking, digital signage, visitor management, and office operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help evolve workplace policies, procedures, and safety standards to ensure consistency, scalability, and local compliance across EMEA and APAC offices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with New Hire Success and local office teams to deliver a thoughtful and consistent onboarding experience for employees joining across international offices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish operational standards and accountability mechanisms that ensure every Klaviyo office reflects the quality of our brand and employee experience expectations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee workplace operations across office services, supplies, food \u0026amp;amp; beverage, and employee amenities with a focus on quality, efficiency, and scalability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead complex, cross-functional workplace projects including office launches, moves, reconfigurations, and operational improvement initiatives across multiple regions and time zones.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create a thoughtful, high-quality visitor and employee experience that reflects Klaviyo’s culture across every office location.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help shape the future of the Workplace Experience function as the company continues to scale internationally.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7–10+ years of progressive experience in workplace experience, office operations, hospitality, facilities management, or related operational leadership roles, including experience managing and developing teams in fast-growing environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An experienced people leader who builds high-performing teams through clear expectations, coaching, accountability, and strong operational partnership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A systems thinker who operates comfortably at both the strategic and tactical level. You can zoom out to improve long-term operating models while staying close to day-to-day workplace execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong operational expertise across workplace management, vendor operations, office launches, workplace technology, employee experience programming, and regional office management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience operating across multiple offices, countries, or regions with an understanding of how to balance global consistency with local market needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional communicator who builds trust and collaborates effectively across leadership teams, vendors, and cross-functional partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong project and program management instincts with the ability to manage competing priorities, navigate ambiguity, and drive execution across multiple stakeholders and time zones.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with GSuite and Slack required. Experience with workplace management platforms such as OfficeSpace, Freshworks, or similar tools strongly preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable operating with high autonomy in a fast-growing environment while balancing strategic thinking with hands-on execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outgoing, personable, and polished, with a hospitality-minded approach to workplace experience and team leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This is a highly collaborative, primarily onsite role based in Dublin, with flexibility required to support workplace programming, office operations, and coordination across international time zones.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to lift 20+ lbs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;€80.000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;€120.000 EUR\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4004595003,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":4061644003,"name":"Dublin","location":"Dublin, County Dublin, Ireland","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7999305003?gh_jid=7999305003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5709239003,"location":{"name":"Boston, MA"},"metadata":null,"id":7999305003,"updated_at":"2026-09-18T10:35:43-04:00","requisition_id":"R-102111","title":"Marketing Operations Lead","company_name":"Klaviyo","first_published":"2026-09-18T10:35:43-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;We’re looking for a Marketing Operations Lead to own and optimize the systems, processes, and integrations that power our inbound and demand generation engine. This role sits at the intersection of Marketing and Sales and is responsible for ensuring top-of-funnel demand is captured, qualified, routed, and delivered to Sales with speed and accuracy.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a hands-on role focused on marketing automation, data flow, and funnel operations. You’ll work closely with Inbound Sales, Demand Generation, Web, Analytics, and Systems teams to improve lead quality, conversion, and velocity across product-led and sales-assisted motions. The ideal candidate is technically strong, detail-oriented, and curious about how AI and automation can improve process speed, accuracy, and operational efficiency.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You\u0026#39;ll Make a Difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Act as the primary marketing operations partner to the Inbound Sales team, ensuring high-quality handoffs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own day-to-day configuration, troubleshooting, and optimization of the marketing automation platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain workflows, lifecycle automation, and event-based logic supporting inbound and product-led growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own lead and PQL scoring models and routing logic to ensure fast, accurate delivery to the right sales teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Demand Generation and Web teams to capture and activate top-of-funnel signals (web, product, form, behavioral).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support audience creation, segmentation, and funnel experimentation to improve conversion from first touch to sales-ready demand.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor inbound funnel performance and identify opportunities to improve volume quality, speed, and efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor handoff metrics (e.g., response time, acceptance rates) and drive continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own core marketing system integrations with CRM and other GTM tools, ensuring data accuracy and sync health.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage a large and evolving marketing technology stack, including tool setup, integrations, permissions, troubleshooting, vendor coordination, and evaluation of new capabilities as needs evolve.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experiment with automation and AI-powered capabilities to reduce manual work and improve process speed, accuracy, and scalability.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience in marketing operations or GTM operations supporting inbound, demand generation, or PLG motions in a B2B environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience managing marketing automation platforms, including workflows, lifecycle stages, scoring, and routing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong working knowledge of CRM concepts (leads, contacts, accounts, opportunities) and how data flows across GTM systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working with funnel and handoff metrics (e.g., conversion rates, response time, acceptance rates) to drive operational improvements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curious and practical about AI and automation, with experience testing ways to improve process speed, accuracy, or scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organized, execution-focused, and comfortable operating in fast-moving, ambiguous environments while owning outcomes end to end.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$132,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$198,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005184003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7617363003?gh_jid=7617363003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5709239003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":7617363003,"updated_at":"2026-09-18T10:35:16-04:00","requisition_id":"R-102111","title":"Marketing Operations Lead","company_name":"Klaviyo","first_published":"2026-02-03T12:46:46-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;We’re looking for a Marketing Operations Lead to own and optimize the systems, processes, and integrations that power our inbound and demand generation engine. This role sits at the intersection of Marketing and Sales and is responsible for ensuring top-of-funnel demand is captured, qualified, routed, and delivered to Sales with speed and accuracy.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a hands-on role focused on marketing automation, data flow, and funnel operations. You’ll work closely with Inbound Sales, Demand Generation, Web, Analytics, and Systems teams to improve lead quality, conversion, and velocity across product-led and sales-assisted motions. The ideal candidate is technically strong, detail-oriented, and curious about how AI and automation can improve process speed, accuracy, and operational efficiency.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You\u0026#39;ll Make a Difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Act as the primary marketing operations partner to the Inbound Sales team, ensuring high-quality handoffs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own day-to-day configuration, troubleshooting, and optimization of the marketing automation platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain workflows, lifecycle automation, and event-based logic supporting inbound and product-led growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own lead and PQL scoring models and routing logic to ensure fast, accurate delivery to the right sales teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Demand Generation and Web teams to capture and activate top-of-funnel signals (web, product, form, behavioral).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support audience creation, segmentation, and funnel experimentation to improve conversion from first touch to sales-ready demand.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor inbound funnel performance and identify opportunities to improve volume quality, speed, and efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor handoff metrics (e.g., response time, acceptance rates) and drive continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own core marketing system integrations with CRM and other GTM tools, ensuring data accuracy and sync health.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage a large and evolving marketing technology stack, including tool setup, integrations, permissions, troubleshooting, vendor coordination, and evaluation of new capabilities as needs evolve.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experiment with automation and AI-powered capabilities to reduce manual work and improve process speed, accuracy, and scalability.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience in marketing operations or GTM operations supporting inbound, demand generation, or PLG motions in a B2B environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience managing marketing automation platforms, including workflows, lifecycle stages, scoring, and routing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong working knowledge of CRM concepts (leads, contacts, accounts, opportunities) and how data flows across GTM systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working with funnel and handoff metrics (e.g., conversion rates, response time, acceptance rates) to drive operational improvements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curious and practical about AI and automation, with experience testing ways to improve process speed, accuracy, or scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organized, execution-focused, and comfortable operating in fast-moving, ambiguous environments while owning outcomes end to end.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;br\u0026gt;\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot; style=\u0026quot;text-decoration:underline\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$132,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$198,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005184003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7894454003?gh_jid=7894454003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5837617003,"location":{"name":"Singapore"},"metadata":null,"id":7894454003,"updated_at":"2026-08-26T11:10:57-04:00","requisition_id":"R-102936","title":"Mid Enterprise Account Executive- Greater China Region ","company_name":"Klaviyo","first_published":"2026-08-25T10:03:44-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;section page-centered\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Account Executives at Klaviyo are given a tremendous opportunity to have a huge impact on Klaviyo’s prospects, on Klaviyo’s trajectory and as a result, on themselves.\u0026amp;nbsp; At Klaviyo, AEs pride themselves on being product experts who focus on closing deals the right way -- with the right customers whom they set up for success.\u0026amp;nbsp; AEs at Klaviyo run the entire sales cycle -- from qualification to demo to driving the buying process to close, all while managing dozens of prospects at once.\u0026amp;nbsp; The best AEs are able to close over 80% of their opportunities, forecast their business with accuracy, and proactively manage and extract value from their territory long term.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join us, and let\u0026#39;s build the future of marketing technology together.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo’s Headquarters are based in Boston, US. This current role is hybrid and based out of our Singapore office.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Seek and qualify new opportunities across the Mid-Enterprise segment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Actively manage pipeline and develop a strategy for long-term sustained success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with cross functional team members in product, engineering, partnerships and customer success to\u0026amp;nbsp; improve cross-departmental efforts for upmarket clients\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the success of your peers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exhibit Klaviyo’s values of accountability and effort\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide guidance and support to new Account Executives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;More than 8 years sales experience\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;More than 5 years experience in SaaS or Martech sales in a new logo acquisition role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in large complex Mid Enterprise and Enterprise Deals\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to build relationships with internal (business development, marketing, ops and enablement partnerships, etc.) and external (clients, prospects, agencies etc.) stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In line with our value of always learning, you define yourself as an energetic self-starter who is results-oriented and works effectively in an entrepreneurial environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience and interest in working with strategic accounts with multiple stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven strategic pipeline management experience to ensure long term success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of using data to inform decision making.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of working with leadership to define and implement successful new programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic mindset to define and execute sales strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A results oriented, highly motivated, enthusiastic attitude and the ability to work independently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A deep understanding of SaaS and sales economics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling into the eCommerce Market across Greater China Region is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in English, and \u0026lt;strong\u0026gt;business proficiency in Mandarin\u0026lt;/strong\u0026gt; is required to work with the clients in the Greater China Region.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eligible to work in Singapore without restrictions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Soft-skills:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Exemplary presentation and communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent analytical, problem-solving and decision making skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Detail-oriented and persuasive.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong sense of curiosity with a bias towards action.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with tools such as Salesforce, Outreach, and Gong.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use of, implementation and understanding of sales process and methodologies.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Klaviyo in APAC:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are rapidly expanding our footprint in Asia-Pacific with our new Singapore Hub. Since launching here just six months ago we are already scaling fast, aggressively building out our core GTM functions, including Sales, Pre-sales, Business Development, Customer Success, Partnerships, Marketing, and People.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a true \u0026lt;strong\u0026gt;“1% done”\u0026lt;/strong\u0026gt; moment. While we build on the strong foundation of our Sydney presence, our Singapore Hub offers the unique energy of a startup within a global company. We are looking for \u0026lt;strong\u0026gt;“Drivers”\u0026lt;/strong\u0026gt;—builders who want to shape our local culture and define the future of Klaviyo in Asia-Pacific and Japan.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Aligned with our value of \u0026lt;strong\u0026gt;Always Learning\u0026lt;/strong\u0026gt;, we are looking for the leaders of the future. The headroom for growth here is massive. If you are insatiably curious and eager to accelerate your career, Klaviyo provides the platform. Join us, and help build something exceptional from the ground up.\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;#LI- Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4063612003,"name":"Singapore","location":"Singapore","child_ids":[],"parent_id":4123826003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7718462003?gh_jid=7718462003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5757415003,"location":{"name":"Singapore"},"metadata":null,"id":7718462003,"updated_at":"2026-09-19T08:08:51-04:00","requisition_id":"R-102558","title":"MM Account Executive","company_name":"Klaviyo","first_published":"2026-06-03T08:05:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;section page-centered\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Account Executives at Klaviyo are given a tremendous opportunity to have a huge impact on Klaviyo’s prospects, on Klaviyo’s trajectory and as a result, on themselves.\u0026amp;nbsp; At Klaviyo, AEs pride themselves on being product experts who focus on closing deals the right way -- with the right customers whom they set up for success.\u0026amp;nbsp; AEs at Klaviyo run the entire sales cycle -- from qualification to demo to driving the buying process to close, all while managing dozens of prospects at once.\u0026amp;nbsp; The best AEs are able to close over 80% of their opportunities, forecast their business with accuracy, and proactively manage and extract value from their territory long term.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join us, and let\u0026#39;s build the future of marketing technology together.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo’s Headquarters are based in Boston, US. This current role is hybrid and based out of our Singapore office.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Seek and qualify new opportunities across the Mid-Enterprise segment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Actively manage pipeline and develop a strategy for long-term sustained success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with cross functional team members in product, engineering, partnerships and customer success to\u0026amp;nbsp; improve cross-departmental efforts for upmarket clients\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the success of your peers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exhibit Klaviyo’s values of accountability and effort\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide guidance and support to new Account Executives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;More than 8 years sales experience\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;More than 5 years experience in SaaS or Martech sales in a new logo acquisition role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in large complex Mid Enterprise and Enterprise Deals\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to build relationships with internal (business development, marketing, ops and enablement partnerships, etc.) and external (clients, prospects, agencies etc.) stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In line with our value of always learning, you define yourself as an energetic self-starter who is results-oriented and works effectively in an entrepreneurial environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience and interest in working with strategic accounts with multiple stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven strategic pipeline management experience to ensure long term success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of using data to inform decision making.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of working with leadership to define and implement successful new programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic mindset to define and execute sales strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A results oriented, highly motivated, enthusiastic attitude and the ability to work independently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A deep understanding of SaaS and sales economics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling into the eCommerce Market across Southeast Asia is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eligible to work in Singapore without restrictions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Soft-skills:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Exemplary presentation and communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent analytical, problem-solving and decision making skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Detail-oriented and persuasive.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong sense of curiosity with a bias towards action.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with tools such as Salesforce, Outreach, and Gong.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use of, implementation and understanding of sales process and methodologies.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Klaviyo in APAC:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are rapidly expanding our footprint in Asia-Pacific with our new Singapore Hub. Since launching here just six months ago we are already scaling fast, aggressively building out our core GTM functions, including Sales, Pre-sales, Business Development, Customer Success, Partnerships, Marketing, and People.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a true \u0026lt;strong\u0026gt;“1% done”\u0026lt;/strong\u0026gt; moment. While we build on the strong foundation of our Sydney presence, our Singapore Hub offers the unique energy of a startup within a global company. We are looking for \u0026lt;strong\u0026gt;“Drivers”\u0026lt;/strong\u0026gt;—builders who want to shape our local culture and define the future of Klaviyo in Asia-Pacific and Japan.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Aligned with our value of \u0026lt;strong\u0026gt;Always Learning\u0026lt;/strong\u0026gt;, we are looking for the leaders of the future. The headroom for growth here is massive. If you are insatiably curious and eager to accelerate your career, Klaviyo provides the platform. Join us, and help build something exceptional from the ground up.\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;#LI- Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4063612003,"name":"Singapore","location":"Singapore","child_ids":[],"parent_id":4123826003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7998530003?gh_jid=7998530003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":5781973003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":7998530003,"updated_at":"2026-09-17T14:00:49-04:00","requisition_id":"R-102762","title":"Order to Cash Track Lead, Finance Engineering","company_name":"Klaviyo","first_published":"2026-09-17T14:00:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Klaviyo, we know that building a great company starts with building a great team. We welcome candidates from a wide range of backgrounds and experiences, and we care as much about your trajectory and potential as we do about direct, one‑to‑one matches with every requirement.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo went public in 2023 and is scaling fast. This is a rare chance to lead and build the Order to Cash (O2C) foundation for a company at this inflection point. The Finance Technology Systems team is part of G\u0026amp;amp;A Systems within Global Technology Solutions (GTS). This group designs, operates, and continually improves the applications and workflows that power how Klaviyo manages money, risk, and financial reporting at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The team partners closely with Finance, Accounting, Tax, Treasury, FP\u0026amp;amp;A, Procurement, and Internal Audit, as well as adjacent technology teams like Corporate IT, Data, and GTM Systems, to ensure our back‑office stack is reliable, well‑integrated, compliant, and ready for a public, AI‑forward SaaS business. We own the roadmap, health, and governance of platforms including our ERP and financial systems (e.g., NetSuite/Oracle), procure‑to‑pay (e.g., Coupa), revenue and billing systems, and related integrations and automation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role reports to the Director, G\u0026amp;amp;A Systems and leads the team responsible for Finance Technology Solutions across Klaviyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Order to Cash (O2C) Lead, Finance Systems, you will be the accountable technology leader for Klaviyo’s O2C application landscape and core financial workflows. You will lead Enterprise and International Expansion capabilities that will provide revenue uplift for Klaviyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Own the O2C track\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Execute on the roadmap for Klaviyo’s O2C stack aligned to the company priorities by translating business requirements into functional and technical design. Bring first principles thinking to your design.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrate CPQ to NetSuite and ensure that all Enterprise capabilities are delivered with scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Look at O2C systems landscape and provide recommendations to set Klaviyo for the future\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure we deliver with the highest code quality by thoroughly thinking through test cases and applying rigorous build and test.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Own SOX, controls, and audit readiness for Finance systems\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the design, implementation, and operation of IT General Controls (ITGCs) and other key controls across O2C applications, in partnership with Internal Audit, Security, and external auditors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continually simplify and automate controls and evidence collection so audits are reliable and predictable, with fewer deficiencies and lower friction for Finance and GTS teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Drive AI-native transformation across Finance\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead Klaviyo\u0026#39;s push to make Finance one of the most automated, insight-driven functions in the company. You\u0026#39;ll identify and deliver high-value AI use cases across the O2C workflow.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ll partner directly with Klaviyo\u0026#39;s AI and data platform teams and Finance Engineering\u0026amp;nbsp; to embed AI into core Finance processes with clear guardrails, measurable productivity gains, and the rigor expected of a public company. This isn\u0026#39;t a future-state vision, it\u0026#39;s work already underway, and you\u0026#39;ll own it from a Product standpoint.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Design and optimize core Finance processes and systems\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have a leader mindset and partner with Controllership, Tax, Treasury\u0026amp;nbsp; leaders to improve and continuously refine end‑to‑end O2C workflows ensuring systems and processes are tightly aligned.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure our ERP and other SaaS O2C applications are configured, integrated, and operated to support accurate, timely close, scalable revenue and billing, and high‑quality financial data that downstream teams can trust.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Act as a strategic partner and communicator\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary technology partner for Controller, and Finance leadership team on systems, data, and process topics;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;As needed, represent Finance Technology Systems in executive forums, planning cycles, and cross‑functional initiatives, ensuring O2C needs are anticipated and built into wider GTS and company roadmaps.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ve spent your career at the intersection of Finance and Technology and you\u0026#39;ve moved beyond just keeping systems running. You think in product design, roadmaps, outcomes, and partnerships. You know what a well-run O2C\u0026amp;nbsp; function looks like, and you know how to build one.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ve worked in\u0026amp;nbsp; teams through real complexity: ERP and other transformations, SOX audits, billing system overhauls, or the messy work of integrating Finance systems across a growing company. You don\u0026#39;t need a perfect environment to do great work, you create structure where there isn\u0026#39;t any, and you bring Finance and engineering stakeholders along with you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Specifically, you likely bring:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in enterprise or business systems, with meaningful ownership of Finance technology at a tech or SaaS company; 4+ years in O2C, responsible for order-to cash\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding\u0026amp;nbsp; of practical SOX ITGC experience and a clean track record working with Internal Audit and external auditors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of enterprise-led growth, international expansion and system features required to enable moving upmarket\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on in\u0026amp;nbsp; ERP and Finance application architecture (NetSuite/Oracle, Avalara, Zuora, or similar), integration patterns, and how Finance data flows across a modern tech stack\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver business outcomes by partnering\u0026amp;nbsp; strong engineering team with AI build-first mentality\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Personally built or scaled AI and automation in Finance workflows - reconciliations, invoice processing, forecasting prep and can speak to what worked and what didn\u0026#39;t\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$140,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$210,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7802850003?gh_jid=7802850003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":5781973003,"location":{"name":"Boston, MA"},"metadata":null,"id":7802850003,"updated_at":"2026-09-17T14:00:49-04:00","requisition_id":"R-102762","title":"Order to Cash Track Lead, Finance Engineering","company_name":"Klaviyo","first_published":"2026-07-13T11:56:09-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Klaviyo, we know that building a great company starts with building a great team. We welcome candidates from a wide range of backgrounds and experiences, and we care as much about your trajectory and potential as we do about direct, one‑to‑one matches with every requirement.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo went public in 2023 and is scaling fast. This is a rare chance to lead and build the Order to Cash (O2C) foundation for a company at this inflection point. The Finance Technology Systems team is part of G\u0026amp;amp;A Systems within Global Technology Solutions (GTS). This group designs, operates, and continually improves the applications and workflows that power how Klaviyo manages money, risk, and financial reporting at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The team partners closely with Finance, Accounting, Tax, Treasury, FP\u0026amp;amp;A, Procurement, and Internal Audit, as well as adjacent technology teams like Corporate IT, Data, and GTM Systems, to ensure our back‑office stack is reliable, well‑integrated, compliant, and ready for a public, AI‑forward SaaS business. We own the roadmap, health, and governance of platforms including our ERP and financial systems (e.g., NetSuite/Oracle), procure‑to‑pay (e.g., Coupa), revenue and billing systems, and related integrations and automation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role reports to the Director, G\u0026amp;amp;A Systems and leads the team responsible for Finance Technology Solutions across Klaviyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Order to Cash (O2C) Lead, Finance Systems, you will be the accountable technology leader for Klaviyo’s O2C application landscape and core financial workflows. You will lead Enterprise and International Expansion capabilities that will provide revenue uplift for Klaviyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Own the O2C track\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Execute on the roadmap for Klaviyo’s O2C stack aligned to the company priorities by translating business requirements into functional and technical design. Bring first principles thinking to your design.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrate CPQ to NetSuite and ensure that all Enterprise capabilities are delivered with scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Look at O2C systems landscape and provide recommendations to set Klaviyo for the future\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure we deliver with the highest code quality by thoroughly thinking through test cases and applying rigorous build and test.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Own SOX, controls, and audit readiness for Finance systems\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the design, implementation, and operation of IT General Controls (ITGCs) and other key controls across O2C applications, in partnership with Internal Audit, Security, and external auditors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continually simplify and automate controls and evidence collection so audits are reliable and predictable, with fewer deficiencies and lower friction for Finance and GTS teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Drive AI-native transformation across Finance\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead Klaviyo\u0026#39;s push to make Finance one of the most automated, insight-driven functions in the company. You\u0026#39;ll identify and deliver high-value AI use cases across the O2C workflow.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ll partner directly with Klaviyo\u0026#39;s AI and data platform teams and Finance Engineering\u0026amp;nbsp; to embed AI into core Finance processes with clear guardrails, measurable productivity gains, and the rigor expected of a public company. This isn\u0026#39;t a future-state vision, it\u0026#39;s work already underway, and you\u0026#39;ll own it from a Product standpoint.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Design and optimize core Finance processes and systems\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have a leader mindset and partner with Controllership, Tax, Treasury\u0026amp;nbsp; leaders to improve and continuously refine end‑to‑end O2C workflows ensuring systems and processes are tightly aligned.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure our ERP and other SaaS O2C applications are configured, integrated, and operated to support accurate, timely close, scalable revenue and billing, and high‑quality financial data that downstream teams can trust.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Act as a strategic partner and communicator\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary technology partner for Controller, and Finance leadership team on systems, data, and process topics;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;As needed, represent Finance Technology Systems in executive forums, planning cycles, and cross‑functional initiatives, ensuring O2C needs are anticipated and built into wider GTS and company roadmaps.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ve spent your career at the intersection of Finance and Technology and you\u0026#39;ve moved beyond just keeping systems running. You think in product design, roadmaps, outcomes, and partnerships. You know what a well-run O2C\u0026amp;nbsp; function looks like, and you know how to build one.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ve worked in\u0026amp;nbsp; teams through real complexity: ERP and other transformations, SOX audits, billing system overhauls, or the messy work of integrating Finance systems across a growing company. You don\u0026#39;t need a perfect environment to do great work, you create structure where there isn\u0026#39;t any, and you bring Finance and engineering stakeholders along with you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Specifically, you likely bring:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in enterprise or business systems, with meaningful ownership of Finance technology at a tech or SaaS company; 4+ years in O2C, responsible for order-to cash\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding\u0026amp;nbsp; of practical SOX ITGC experience and a clean track record working with Internal Audit and external auditors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of enterprise-led growth, international expansion and system features required to enable moving upmarket\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on in\u0026amp;nbsp; ERP and Finance application architecture (NetSuite/Oracle, Avalara, Zuora, or similar), integration patterns, and how Finance data flows across a modern tech stack\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver business outcomes by partnering\u0026amp;nbsp; strong engineering team with AI build-first mentality\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Personally built or scaled AI and automation in Finance workflows - reconciliations, invoice processing, forecasting prep and can speak to what worked and what didn\u0026#39;t\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$140,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$210,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7895144003?gh_jid=7895144003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5837972003,"location":{"name":"Dublin, IE"},"metadata":null,"id":7895144003,"updated_at":"2026-08-26T11:10:57-04:00","requisition_id":"R-102929","title":"Outbound BDR - Central Europe (Polish speaking)","company_name":"Klaviyo","first_published":"2026-08-19T09:45:38-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Dublin, Ireland (3 days p/week in-office)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the first point of contact in the sales cycle, you are on the front lines. We consider Outbound Business Development Reps essential to the success of our business as your contribution to the sales and marketing feedback loop significantly influences our go-to-market strategy. We pride ourselves on accountability, effort and working collaboratively to create positive outcomes. We understand that these values are essential to meeting goals and exceeding expectations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You Will Make A Difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify high potential companies who can benefit from Klaviyo’s solution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with experienced Mid-Market Account Executives to come up with and execute on effective prospecting strategies to generate opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop, test and iterate messaging across multiple channels, industries and personas\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute learnings and best practices to the Outbound process and team members to support\u0026amp;nbsp; the success of your peers\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reflect Klaviyo’s values of accountability and effort\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have 1+ years of work experience, preferably in an inbound or outbound BDR role at another marketing technology company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent Polish \u0026amp;amp; English (written and verbal) \u0026lt;strong\u0026gt;essential\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continually seek improvement and are rigorous in your pursuit of it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are excited, motivated, and inspired by exceeding goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are thoughtful, engaging, energetic, and self-aware\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have experience working in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Focus on details, are a self-starter, and are relentless but professional\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have excellent written/verbal communication skills\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;€43.550\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;€43.550 EUR\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4061644003,"name":"Dublin","location":"Dublin, County Dublin, Ireland","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7641196003?gh_jid=7641196003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5722413003,"location":{"name":"Boston, MA"},"metadata":null,"id":7641196003,"updated_at":"2026-08-26T11:31:14-04:00","requisition_id":"PIPE0051","title":"Outbound Business Development Representative","company_name":"Klaviyo","first_published":"2026-02-23T13:23:36-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Boston, MA (Hybrid 3x per week)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the first point of contact in the sales cycle, you are on the front-lines. We consider the oBDR role essential to the success of our business as your contribution to the sales and marketing feedback loop significantly influences our go-to-market strategy. We pride ourselves on accountability, effort and working collaboratively to create positive outcomes. We understand that these values are essential to meeting goals and exceeding expectations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You Will Make A Difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify high potential companies who can benefit from Klaviyo’s solution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with experienced SMB and Mid-Market Account Executives to come up with and execute on effective prospecting strategies to generate opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop, test and iterate messaging across multiple channels, industries and personas\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute learnings and best practices to the Outbound process and team members to support\u0026amp;nbsp; the success of your peers\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reflect Klaviyo’s values of accountability and effort\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Located in the Boston area\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have 1+ years of work experience, preferably in an inbound or outbound BDR role at another marketing technology company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a BA/BS or equivalent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continually seek improvement and are rigorous in your pursuit of it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are excited, motivated, and inspired by exceeding goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are thoughtful, engaging, energetic, and self-aware\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have experience working in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Focus on details, are a self-starter, and are relentless but professional\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have excellent written/verbal communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-BAILEY\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-HYBRID\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$24.04\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$24.04 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7748290003?gh_jid=7748290003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5770536003,"location":{"name":"Dublin, IE"},"metadata":null,"id":7748290003,"updated_at":"2026-08-26T11:10:55-04:00","requisition_id":"R-102634","title":"Outbound Business Development Representative - Central (German speaking)","company_name":"Klaviyo","first_published":"2026-05-27T07:36:54-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Dublin, Ireland (3 days p/week in-office)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the first point of contact in the sales cycle, you are on the front lines. We consider Outbound Business Development Reps essential to the success of our business as your contribution to the sales and marketing feedback loop significantly influences our go-to-market strategy. We pride ourselves on accountability, effort and working collaboratively to create positive outcomes. We understand that these values are essential to meeting goals and exceeding expectations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You Will Make A Difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify high potential companies who can benefit from Klaviyo’s solution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with experienced Mid-Market Account Executives to come up with and execute on effective prospecting strategies to generate opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop, test and iterate messaging across multiple channels, industries and personas\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute learnings and best practices to the Outbound process and team members to support\u0026amp;nbsp; the success of your peers\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reflect Klaviyo’s values of accountability and effort\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have 1+ years of work experience, preferably in an inbound or outbound BDR role at another marketing technology company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent German \u0026amp;amp; English (written and verbal)\u0026amp;nbsp;\u0026lt;strong\u0026gt;essential\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continually seek improvement and are rigorous in your pursuit of it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are excited, motivated, and inspired by exceeding goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are thoughtful, engaging, energetic, and self-aware\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have experience working in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Focus on details, are a self-starter, and are relentless but professional\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have excellent written/verbal communication skills\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;€43.550\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;€43.550 EUR\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4061644003,"name":"Dublin","location":"Dublin, County Dublin, Ireland","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7991137003?gh_jid=7991137003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5884234003,"location":{"name":"Dublin, IE"},"metadata":null,"id":7991137003,"updated_at":"2026-09-14T09:31:31-04:00","requisition_id":"R-102993","title":"Outbound Business Development Representative - Italian Speaking","company_name":"Klaviyo","first_published":"2026-09-14T02:28:48-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Dublin, Ireland (3 days p/week in-office)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the first point of contact in the sales cycle, you are on the front lines. We consider Outbound Business Development Reps essential to the success of our business as your contribution to the sales and marketing feedback loop significantly influences our go-to-market strategy. We pride ourselves on accountability, effort and working collaboratively to create positive outcomes. We understand that these values are essential to meeting goals and exceeding expectations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You Will Make A Difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify high potential companies who can benefit from Klaviyo’s solution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with experienced Mid-Market Account Executives to come up with and execute on effective prospecting strategies to generate opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop, test and iterate messaging across multiple channels, industries and personas\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute learnings and best practices to the Outbound process and team members to support\u0026amp;nbsp; the success of your peers\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reflect Klaviyo’s values of accountability and effort\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have 1+ years of work experience, preferably in an inbound or outbound BDR role at another marketing technology company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent Italian \u0026amp;amp; English (written and verbal) \u0026lt;strong\u0026gt;essential\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continually seek improvement and are rigorous in your pursuit of it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are excited, motivated, and inspired by exceeding goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are thoughtful, engaging, energetic, and self-aware\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have experience working in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Focus on details, are a self-starter, and are relentless but professional\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have excellent written/verbal communication skills\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;€43.550\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;€43.550 EUR\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4061644003,"name":"Dublin","location":"Dublin, County Dublin, Ireland","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7817694003?gh_jid=7817694003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5801053003,"location":{"name":"Singapore"},"metadata":null,"id":7817694003,"updated_at":"2026-08-26T11:10:56-04:00","requisition_id":"R-102706","title":"Partner Account Manager, Commercial","company_name":"Klaviyo","first_published":"2026-07-28T09:08:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;Commercial Partner Account Manager, Asia\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, we value the unique backgrounds, experiences, and perspectives each Klaviyo brings to our workplace every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;About the team\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo’s Partnerships team helps drive durable growth through our ecosystem of agency, systems integrator, consultant, and technology partners. We work closely with partners to create demand, unlock new revenue, improve customer outcomes, and bring the full value of Klaviyo to market.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our best Partner Managers are commercial, partner-first, and highly collaborative. They know how to turn strong relationships into measurable business outcomes through joint go-to-market planning, co-sell execution, and partner enablement.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;About the role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As Commercial Partner Account Manager, Asia, you will build Klaviyo’s Commercial partner pipeline across Asia by recruiting, onboarding, and activating high-potential new partners. This is a high-build, execution-first role with a clear mandate: grow the partner engine in Asia and turn that partner momentum into pipeline, co-sell activity, and revenue impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is focused on identifying and winning the right agency, services, and technology partners across Asia, prioritizing partners that meet Klaviyo’s ideal partner profile, help them build a stronger Klaviyo practice, and create repeatable motions that generate qualified demand across the region.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is ideal for someone with strong business development instincts who can open doors, build credibility quickly, and move fluidly between partner recruitment, GTM planning, co-sell execution, and field collaboration. We are looking for someone who operates with a high degree of autonomy: someone who can develop a clear point of view on which partners to prioritize, lead value conversations independently, and proactively bring together the right internal and external stakeholders to move opportunities forward. You should be excited by building from the ground up, comfortable working across diverse Asia markets, and motivated by revenue outcomes rather than partner activity alone.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;How you’ll make an impact\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Recruit, onboard, and activate high-potential new Commercial partners across Asia, with a focus on agencies and ecosystem players that meet Klaviyo’s ideal partner profile\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build a repeatable Asia partner recruitment engine that expands Klaviyo’s regional coverage and creates durable partner-sourced pipeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive partner-sourced and partner-influenced pipeline through structured joint GTM plans, partner business plans, and co-sell execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong working relationships with partner executives, sales leaders, and delivery teams to accelerate activation and long-term value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Klaviyo Sales on account planning, opportunity creation, and deal acceleration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help partners strengthen their Klaviyo positioning, service offerings, and commercial motion so they can grow their practice profitably\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Partner Marketing and cross-functional counterparts to launch programs that generate awareness, demand, and qualified pipeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use data and commercial judgment to prioritize the right partners, inspect progress, and improve conversion, velocity, and output over time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build an evidence-backed point of view on where Klaviyo should place its bets across markets, partner types, and growth plays in Asia\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Independently lead account mapping, joint business planning, and structured partner planning sessions that translate into measurable pipeline and revenue outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel as needed to meet with partners, support field engagement, and represent Klaviyo at key events\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What success looks like\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A strong shortlist and steady stream of high-potential new partners entering the funnel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Newly recruited partners activated into real co-sell and pipeline generation motions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear progress building a partner growth engine in Asia around high-fit partners that match the ideal partner profile\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Healthy partner-sourced pipeline creation, with a focus on quality, velocity, and conversion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong cross-functional alignment with Sales, Partner Marketing, and regional stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Trusted judgment on partner prioritization, forecasting, and opportunity quality, with clear visibility into risks, upside, and next actions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partners and internal stakeholders view you as a credible, proactive operator who can move complex opportunities forward without heavy manager involvement\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Who you are\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in partnerships, channel, business development, sales, account management, or a related SaaS go-to-market role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of recruiting, building, or growing partners that generate measurable pipeline or revenue outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong commercial instincts and a bias for action; you know how to turn activity into real business impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with agency, services, consulting, and/or technology partners in growth-stage or scaled SaaS environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of how agency and technology partners build profitable go-to-market motions and create commercial value with SaaS platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mandarin language capability is strongly preferred given the role’s market coverage and partner opportunity across Asia\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in Greater China Region also preferred but not required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Confidence working directly with sales teams on account planning, co-sell motions, and opportunity progression\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to build trust quickly with external partners and internal stakeholders across multiple markets and functions, from practitioners through executive leaders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable operating in ambiguity, setting priorities independently, and building structure where little exists today\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator with strong executive presence and the ability to lead value-based business conversations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to articulate Klaviyo’s product differentiation in a way that connects platform capability to partner revenue outcomes and client value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong operator with sound forecasting discipline, CRM hygiene, and the ability to use data to self-diagnose gaps, risks, and whitespace\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI fluent and comfortable using AI responsibly to improve productivity, sharpen thinking, and model modern ways of working\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactive, accountable, and solutions-oriented; you take ownership of outcomes, surface issues early, and improve how the work gets done\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Why this role is compelling\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Asia is a high-upside growth opportunity for Klaviyo, and this role sits at the center of how we expand our partner-led motion in the region. You’ll have the opportunity to build in-market momentum, shape how we win with partners, and play a visible role in scaling one of the most important growth engines in APAC.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re excited by building, commercial problem-solving, and creating partner momentum from zero to one, we’d love to hear from you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;div class=\u0026quot;section page-centered\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Klaviyo in APAC:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are rapidly expanding our footprint in Asia-Pacific with our new Singapore Hub. Since launching here just six months ago we are already scaling fast, aggressively building out our core GTM functions, including Sales, Pre-sales, Business Development, Customer Success, Partnerships, Marketing, and People.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a true \u0026lt;strong\u0026gt;“1% done”\u0026lt;/strong\u0026gt; moment. While we build on the strong foundation of our Sydney presence, our Singapore Hub offers the unique energy of a startup within a global company. We are looking for \u0026lt;strong\u0026gt;“Drivers”\u0026lt;/strong\u0026gt;—builders who want to shape our local culture and define the future of Klaviyo in Asia-Pacific and Japan.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Aligned with our value of \u0026lt;strong\u0026gt;Always Learning\u0026lt;/strong\u0026gt;, we are looking for the leaders of the future. The headroom for growth here is massive. If you are insatiably curious and eager to accelerate your career, Klaviyo provides the platform. Join us, and help build something exceptional from the ground up.\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;#LI- Hybrid\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4063612003,"name":"Singapore","location":"Singapore","child_ids":[],"parent_id":4123826003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7997912003?gh_jid=7997912003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5887123003,"location":{"name":"Dublin, IE"},"metadata":null,"id":7997912003,"updated_at":"2026-09-18T10:55:56-04:00","requisition_id":"R-102949","title":"Partner Account Manager (Commercial), Southern Europe","company_name":"Klaviyo","first_published":"2026-09-18T10:55:56-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Dublin, Ireland (3 days p/week in-office)\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Full-time permanent role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, Partner Account Managers (PAM) pride themselves on being marketing and product experts. As our Partner Account Manager for EMEA \u0026lt;strong\u0026gt;(specifically for the Spanish region) \u0026lt;/strong\u0026gt;you will be responsible for building a long term, deep, and mutually-beneficial relationship with Klaviyo’s digital marketing agencies and systems integrator partners. You will leverage strong consultative skills to understand your partners’ business model and growth strategy so that you can identify ways Klaviyo can help them (and their clients) grow.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are responsible for articulating the value of Klaviyo’s software, differentiating Klaviyo from other solutions, managing business development referrals (and co-selling opportunities) to/ from your partners, and coaching your partners on how to grow their business, including their profitability with Klaviyo.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll make an impact\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Manage relationships\u0026lt;/strong\u0026gt;: Nurture a portfolio of 40 partner relationships, serving as a trusted advisor\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive partner growth\u0026lt;/strong\u0026gt;: develop and execute long-term strategies to help partners achieve their growth objectives with klaviyo\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead referrals and co-selling\u0026lt;/strong\u0026gt;: build and manage a lead referral pipeline between klaviyo and your partners, identifying co-selling opportunities to drive mutual success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Showcase Klaviyo expertise\u0026lt;/strong\u0026gt;: articulate the value of klaviyo’s platform, differentiating it from competitors and demonstrating how it can improve partners’ profitability and business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operate with revenue goals\u0026lt;/strong\u0026gt;: be comfortable operating with revenue-focused objectives, ensuring partners contribute meaningfully to klaviyo’s growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborate cross-functionally\u0026lt;/strong\u0026gt;: work closely with marketing, sales, and product teams to educate partners on platform enhancements and support their integration into their offerings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Travel\u0026lt;/strong\u0026gt;: spend up to 25% of your time traveling across the the Spanish region to build relationships and attend events when needed\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Experience:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;2+ years\u0026lt;/strong\u0026gt; in Partnerships, Channel, Account Management, or Commercial Customer Success roles within SaaS (preferably in MarTech or working with eCommerce-focused accounts)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with digital marketing agencies and/ or systems integrator partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to manage multiple accounts and relationships in a high-velocity, high-volume environment with a focus on driving partner productivity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Languages:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Fluent in \u0026lt;strong\u0026gt;English and Spanish\u0026lt;/strong\u0026gt; (written and verbal), essential\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Business-fluent Italian (written \u0026amp;amp; verbal), a bonus!\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Skills:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Exceptional influencing and relationship-building abilities across all levels of seniority, with the capacity to navigate complex organizational structures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adept at identifying and aligning partner goals with Klaviyo’s platform capabilities\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Mindset:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, strategic thinker with a creative approach to problem-solving\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about building strong partnerships and delivering value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Other Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Willing and able to travel across the UKI and Europe as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid #LI-JW1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;€59.500\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;€80.500 EUR\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4061644003,"name":"Dublin","location":"Dublin, County Dublin, Ireland","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7916089003?gh_jid=7916089003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5847948003,"location":{"name":"Singapore"},"metadata":null,"id":7916089003,"updated_at":"2026-08-26T11:10:57-04:00","requisition_id":"R-102943","title":"Partner Account Manager, Mid Enterprise","company_name":"Klaviyo","first_published":"2026-08-24T04:30:28-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Want to learn more about life at Klaviyo? Visit\u0026lt;a href=\u0026quot;http://klaviyo.com/careers\u0026quot;\u0026gt; klaviyo.com/careers\u0026lt;/a\u0026gt; to see how we empower creators to own their own destiny.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo’s Partnerships team drives durable growth through an ecosystem of agencies, systems integrators, consultants, MSPs, OSPs, and other strategic services partners. We work closely with partners to create demand, unlock new revenue, improve customer outcomes, and bring the full value of Klaviyo to market.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our best Partner Managers are commercial, partner-first, and highly collaborative. They turn strong executive relationships into measurable business outcomes through joint go-to-market planning, co-sell execution, partner recruitment, partner enablement, and strategic account development.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;This is a senior, execution-focused strategic partnerships role supporting Klaviyo’s Mid/Large Enterprise motion across Asia. The role will help build and scale high-impact relationships with global and regional strategic partners, including Accenture, WPP, Hakuhodo, and Dentsu, while developing a broader partner ecosystem across Southeast Asia, Japan, Greater China, and South Korea.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Reporting to the APAC Partnerships Leader, you will identify, recruit, and grow strategic partnerships from the ground up. You will navigate complex, multi-threaded stakeholder environments and translate partner engagement into measurable pipeline, revenue, customer outcomes, and market expansion.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A key part of the role is building Klaviyo’s presence with partners that have strong enterprise reach, delivery capability, and influence across the target markets. Experience working with MSP and OSP models will be beneficial as we creatively explore how these partners can help bring Klaviyo’s next generation of AI-forward product capabilities to market.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will articulate and differentiate Klaviyo in the market, drive business development and co-sell opportunities, and shape services-led go-to-market plays that help partners grow their Klaviyo practice and profitability. You will also work closely with Partner Marketing, Sales, Product, Customer Success, and regional leadership to bring Klaviyo’s broader platform story to market, including our B2C CRM, AI-powered capabilities, and service offerings.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Strong martech experience is preferred but not required. More important is the ability to understand complex customer and partner environments, build credibility with senior stakeholders, and turn strategic relationships into repeatable commercial outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Focus markets\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Southeast Asia (SEA)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Japan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Greater China (GCR)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;South Korea\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How you’ll make an impact\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the development and execution of Klaviyo’s strategic partnerships strategy across SEA, Japan, GCR, and South Korea.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify, recruit, and build high-impact partnerships with global and regional GSIs, SIs, agency holding companies, MSPs, OSPs, and other strategic services providers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and deepen relationships with priority partners such as Accenture, WPP, Hakuhodo, and Dentsu.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build joint business plans that align partner priorities, Klaviyo’s growth objectives, target accounts, routes to market, and measurable revenue outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create repeatable co-sell and partner-led motions across enterprise and upper mid-market accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and grow a focused portfolio of strategic partners, with accountability for partner-sourced pipeline, partner-influenced revenue, activation, and market coverage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish executive relationships across partner leadership, alliance teams, sales organisations, delivery teams, and relevant country or market leads.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop multi-partner plays that combine Klaviyo with GSIs, SIs, MSPs, OSPs, technology partners, and adjacent ecosystem partners to deliver differentiated customer value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Sales to identify whitespace, map strategic accounts, create executive alignment, and accelerate complex opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shape services-led and transformation-driven go-to-market plays that help partners build, scale, and monetise their Klaviyo practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Partner Marketing on regional campaigns, executive programs, events, and partner-led demand generation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Product, Solutions Engineering, Customer Success, and Enablement to remove barriers to partner activation and customer adoption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring Klaviyo’s broader platform story to partners and customers, including martech, AI, data, and service use cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive regular business reviews with strategic partners, using data and insight to improve performance, accountability, and long-term impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel across Asia, up to 25%, to meet partners, support field engagement, and attend strategic events.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who you are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have 8+ years of experience in strategic partnerships, alliances, business development, enterprise sales, channel, or a related SaaS go-to-market role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience building and scaling high-value relationships with GSIs, SIs, agency holding companies, MSPs, OSPs, or broader services partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have direct experience with partner recruitment, ideally taking partnerships from zero to one and creating the structure, momentum, and commercial case for growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You understand MSP and OSP operating models and how these partners influence technology decisions, customer relationships, implementation, and ongoing services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a track record of driving partner-sourced, partner-influenced, or direct revenue outcomes against clear targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable engaging senior executives across organisations such as Accenture, WPP, Hakuhodo, Dentsu, and comparable strategic partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience working across multiple Asian markets and can adapt your approach to different business cultures, buying processes, and partner ecosystems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a strong commercial mindset and know how to turn partner activity into pipeline, revenue, and strategic growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable managing complex, multi-threaded relationships across external partners and internal cross-functional teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a strong understanding of SaaS sales motions, enterprise deal cycles, co-sell dynamics, and services-led growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience building and executing joint go-to-market plans across co-sell, co-marketing, partner enablement, strategic accounts, and partner-led demand generation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are credible with executive stakeholders and confident leading solution, value, and business discussions with partners and customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong strategic judgement, balanced with the ability to execute hands-on and maintain momentum.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a challenger mindset and are comfortable bringing a clear point of view, asking hard questions, and pushing toward better outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are highly collaborative, operate well independently, set priorities effectively, and drive outcomes in a fast-moving environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong martech experience is preferred but not required; experience in adjacent SaaS, CRM, data, commerce, or digital transformation ecosystems is also relevant.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are AI fluent and use AI responsibly in your day-to-day work to improve productivity, sharpen thinking, and model new ways of working for partners and internal teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bilingual capability, particularly in a language relevant to the focus markets, is an advantage.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Klaviyo in APAC:\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt; We are rapidly expanding our footprint in Asia-Pacific with our new Singapore Hub. Since launching here just six months ago we are already scaling fast, aggressively building out our core GTM functions, including Sales, Pre-sales, Business Development, Customer Success, Partnerships, Marketing, and People.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;This is a true \u0026lt;strong\u0026gt;“1% done”\u0026lt;/strong\u0026gt; moment. While we build on the strong foundation of our Sydney presence, our Singapore Hub offers the unique energy of a startup within a global company. We are looking for \u0026lt;strong\u0026gt;“Drivers”\u0026lt;/strong\u0026gt;—builders who want to shape our local culture and define the future of Klaviyo in Asia-Pacific and Japan.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Aligned with our value of \u0026lt;strong\u0026gt;Always Learning\u0026lt;/strong\u0026gt;, we are looking for the leaders of the future. The headroom for growth here is massive. If you are insatiably curious and eager to accelerate your career, Klaviyo provides the platform. Join us, and help build something exceptional from the ground up.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using\u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt; Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please see the independent bias audit report covering our use of Covey\u0026lt;a href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt; here\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/a\u0026gt;#LI- Hybrid\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4063612003,"name":"Singapore","location":"Singapore","child_ids":[],"parent_id":4123826003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7821524003?gh_jid=7821524003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5802737003,"location":{"name":"London, UK"},"metadata":null,"id":7821524003,"updated_at":"2026-09-04T14:20:48-04:00","requisition_id":"R-102893","title":"Partner Account Manager (Mid-Enterprise), Northern Europe","company_name":"Klaviyo","first_published":"2026-07-31T06:18:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;London, UK (3 days p/week in office)\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Full-time permanent role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, Partner Account Managers (PAM) pride themselves on being marketing and product experts. As our \u0026lt;strong\u0026gt;Partner Account Manager for Mid Enterprise in Northern Europe\u0026lt;/strong\u0026gt;, you will be responsible for building and developing an enterprise focused portfolio of marketing agencies and systems integrator partners.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will build deep relationships and will leverage strong consultative skills to understand your partners’ business model and growth strategy so that you can identify ways Klaviyo can help them (and their clients) grow. You will be responsible for articulating the value of Klaviyo’s platform, differentiating Klaviyo from other solutions, managing business development referrals (and co-selling opportunities) to/ from your partners, and coaching your partners on how to grow their business, including their profitability with Klaviyo.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll make an impact\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build Enterprise Partner Business: \u0026lt;/strong\u0026gt;Identify, activate and develop a portfolio of partners alongside the partner recruitment team to expand our enterprise partner ecosystem in Northern Europe (UK, Ireland, Nordics, Benelux and MENA)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive partner growth\u0026lt;/strong\u0026gt;: Develop and execute long-term strategies to help partners achieve their growth objectives with Klaviyo\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead referrals and co-selling\u0026lt;/strong\u0026gt;: Build and manage a lead referral pipeline between Klaviyo and your partners, identifying co-selling opportunities to drive mutual success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Showcase Klaviyo expertise\u0026lt;/strong\u0026gt;: Articulate the value of Klaviyo’s platform, differentiating it from competitors and demonstrating how it can improve partners’ profitability and business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Practice building:\u0026lt;/strong\u0026gt; Driving enablement of Klaviyo’s tools and completion of partner certifications, ensuring partners have the skills and capabilities to achieve customers value realisation and growth.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operate with revenue goals\u0026lt;/strong\u0026gt;: Be comfortable operating with revenue-focused objectives, ensuring partners contribute meaningfully to klaviyo’s growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborate cross-functionally\u0026lt;/strong\u0026gt;: Work closely with marketing, sales, and product teams to educate partners on platform enhancements and support their integration into their offerings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Travel\u0026lt;/strong\u0026gt;: Spend up to 25% of your time traveling across the Northern Europe region to build relationships and attend events when needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Experience:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 5 years experience in a quota-carrying enterprise sales environment, with a consistent record of exceeding revenue targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success in managing partnerships, demonstrating success in growing partner-sourced and influenced pipeline and bookings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with SaaS or eCommerce agency networks, particularly within Shopify, Magento, or SFDC ecosystems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience partnering with large agencies and consulting partners is beneficial\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Skills:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Exceptional influencing and relationship-building abilities across all levels of seniority, with the capacity to navigate complex organizational structures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adept at identifying and aligning partner goals with Klaviyo’s platform capabilities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Mindset:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;High-energy, proactive, and commercially proficient.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, strategic, and creative problem-solver.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about strong partnerships and value delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Other Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Willing and able to travel across the UK and Europe as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid #LI-JW1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;£74,375\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;£100,625 GBP\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002750003,"name":"London","location":"London, England, United Kingdom","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7811983003?gh_jid=7811983003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5798854003,"location":{"name":"Paris, FR"},"metadata":null,"id":7811983003,"updated_at":"2026-09-17T09:25:38-04:00","requisition_id":"R-102769","title":"Partner Account Manager (Mid-Enterprise), Southern Europe","company_name":"Klaviyo","first_published":"2026-07-23T09:34:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Hybrid: 3 days p/ week in office\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Full-time permanent role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, Partner Account Managers (PAM) pride themselves on being marketing and product experts. As our \u0026lt;strong\u0026gt;Partner Account Manager for Mid Enterprise in Southern Europe\u0026lt;/strong\u0026gt;, you will be part of our expansion into France and join a newly founded team in Paris helping drive international growth. You will be responsible for building and developing an enterprise focused portfolio of marketing agencies and systems integrator partners.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will build deep relationships and will leverage strong consultative skills to understand your partners’ business model and growth strategy so that you can identify ways Klaviyo can help them (and their clients) grow. You will be responsible for articulating the value of Klaviyo’s platform, differentiating Klaviyo from other solutions, managing business development referrals (and co-selling opportunities) to/ from your partners, and coaching your partners on how to grow their business, including their profitability with Klaviyo.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll make an impact\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Make an impact: \u0026lt;/strong\u0026gt;Be a founding member of our French go-to-market team in Paris, helping shape our presence in the region.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build Enterprise Partner Business: \u0026lt;/strong\u0026gt;Identify, activate and develop a set of qualified partners alongside the partner recruitment team to expand our mid-enterprise partner ecosystem in Southern Europe (France, Italy and Spain)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive partner growth\u0026lt;/strong\u0026gt;: Develop and execute long-term strategies to help partners achieve their growth objectives with Klaviyo\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead referrals and co-selling\u0026lt;/strong\u0026gt;: Build and manage a lead referral pipeline between Klaviyo and your partners, identifying co-selling opportunities to drive mutual success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Showcase Klaviyo expertise\u0026lt;/strong\u0026gt;: Articulate the value of Klaviyo’s platform, differentiating it from competitors and demonstrating how it can improve partners’ profitability and business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Practice building:\u0026lt;/strong\u0026gt; Driving enablement of Klaviyo’s tools and completion of partner certifications, ensuring partners have the skills and capabilities to achieve customers value realisation and growth.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operate with revenue goals\u0026lt;/strong\u0026gt;: Be comfortable operating with revenue-focused objectives, ensuring partners contribute meaningfully to klaviyo’s growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborate cross-functionally\u0026lt;/strong\u0026gt;: Work closely with sales, marketing, customer success and product teams to drive new customer acquisition, customer value realisation and educate partners on platform enhancements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Travel\u0026lt;/strong\u0026gt;: Spend up to 25% of your time traveling across the Europe region to build relationships and attend events when needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Experience:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 5 years experience in a quota-carrying enterprise sales environment, with a consistent record of exceeding revenue targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success in managing partnerships, demonstrating success in growing partner-sourced and influenced pipeline and bookings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with SaaS or eCommerce agency networks, particularly within Shopify, Magento, or SFDC ecosystems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience partnering with large agencies and consulting partners is beneficial\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Languages:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Fluent in \u0026lt;strong\u0026gt;English and French\u0026lt;/strong\u0026gt; (written and verbal), \u0026lt;strong\u0026gt;essential\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Skills:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Exceptional influencing and relationship-building abilities across all levels of seniority, with the capacity to navigate complex organizational structures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adept at identifying and aligning partner goals with Klaviyo’s platform capabilities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Mindset:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;High-energy, proactive, and commercially proficient.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, strategic, and creative problem-solver.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about strong partnerships and value delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Other Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Willing and able to travel as needed\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid #LI-JW1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;€95.200\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;€128.800 EUR\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4071447003,"name":"Paris","location":"Paris, Paris, France","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7777760003?gh_jid=7777760003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5783117003,"location":{"name":"Dublin, IE"},"metadata":null,"id":7777760003,"updated_at":"2026-08-26T11:10:56-04:00","requisition_id":"R-102745","title":"Principal Commercial Sales Enablement Partner, EMEA","company_name":"Klaviyo","first_published":"2026-06-19T04:15:01-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Principal Sales Enablement Partner, EMEA Commercial\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;Our GTM Enablement team supports 1000+ sales and customer success professionals driving revenue and growth at one of the fastest-growing publicly traded companies in the SaaS industry. We pride ourselves on being a reliable, real-time, and consistent resource for the Sales and Customer Success Teams, and empowering them to do their jobs more efficiently while growing their skill set and enabling Klaviyo’s long-term strategy. Our team is growing and we are currently looking for a \u0026lt;strong\u0026gt;Principal Enablement Partner\u0026lt;/strong\u0026gt; to partner with our EMEA Sales Org. You will be a strategic advisor to sales leadership and responsible for building the enablement strategy to empower their growth and achieve results.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;As our strategic partner to many cross-functional teams around the company, you will act as the voice and representative of the EMEA Commercial Sales Organisation as your end customer. Your goal is to create an exceptional and equitable learning experience that empowers our sales teams to achieve their full potential, ensuring their success and fostering their growth. To succeed, you will bring a strong point of view on applying sales methodology, specifically MEDDPICC \u0026amp;amp; BANT, to the day to day life of a seller or sales manager. You have experience building strategic enablement programmes and can switch from project manager to facilitator as needed.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you’ll make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the enablement strategy and roadmap for the EMEA sales organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop the local strategy for driving adoption of global enablement programs, such as sales methodology, product launches and onboarding.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a comprehensive approach to sales rep development, from the day they are hired through promotion and beyond.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct in-depth needs and gap analyses through enablement councils, 1:1 meetings, surveys and other methods of data collection.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive continuous learning, ensuring readiness through refreshers and additional assessments and certifications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach and support front-line managers and AEs in best practices regarding skills coaching and territory management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver sessions focused on key EMEA processes and skills such as discovery, demo, negotiation, deal execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with the Marketing and Product teams to deliver content designed specifically for AEs to use in their conversations with prospects and customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and present Quarterly Business Reviews that drive alignment with your segment and report on previous quarter results.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Measure and report on enablement success metrics and draw insights from data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Regularly present and align on project plans, strategies, and updates to Sales Leadership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in Sales/ GTM Enablement at a high-growth global tech company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working as the EMEA representative within a global organization with deep understanding of the diverse markets across the EMEA region.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing engaging workshops and delivering presentations. Talent for driving process improvement, operational excellence, and creative problem solving.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct experience in a B2B SaaS customer facing role, preferably selling to Mid-Market or Enterprise prospects.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of Sales dynamics, with demonstrated ability to gain buy-in from diverse stakeholders, shape expectations, plan strategically, and communicate effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong data-driven decision-making skills, using data and analysis to drive strategic planning or business changes and influence change.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to set strategic direction by understanding needs and translating vision into a clear, global strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent proactive verbal and written communication skills, with the ability to engage and collaborate with stakeholders at all levels, addressing communication needs and setting clear expectations throughout project lifecycles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-motivated and proactive mindset, taking initiative without requiring external motivation. Comfortability and confidence in an ambiguous environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional language skills is a nice to have (French or German)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;€88.000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;€132.000 EUR\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005184003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4061644003,"name":"Dublin","location":"Dublin, County Dublin, Ireland","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7559750003?gh_jid=7559750003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5689090003,"location":{"name":"Boston, MA"},"metadata":null,"id":7559750003,"updated_at":"2026-09-04T10:15:49-04:00","requisition_id":"R-101741","title":"Principal Engineer, Core Infrastructure","company_name":"Klaviyo","first_published":"2026-01-08T10:43:02-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a hands‑on principal for compute, networking, storage, runtimes (e.g., Kubernetes), CI/CD, and observability, you’ll architect the service platform that lets teams ship fast and safely. IC role—no direct reports—you lead via design, code, and incident excellence, setting technical standards and SLOs for platform services.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architect and evolve the Kubernetes platform, service mesh, networking, storage, and CI/CD pipelines; ship golden paths and IaC modules.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define platform SLOs; use error budgets to guide reliability vs. velocity trade‑offs; drive incident learning and readiness reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve developer velocity (build/deploy times, flaky tests, local dev ergonomics) with measurable results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead capacity planning and commitments; build guardrails for cost, security, and compliance with Security/FinOps partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write high‑impact code, automation, and tooling; mentor across teams and raise the bar on operational excellence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Embed AI in the developer experience—from code generation to observability and incident response—so teams ship faster and safer by default.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience: 10+ years building and operating cloud platforms (compute, networking, storage, runtimes like Kubernetes), with a track record of multi‑region HA and SLO rigor.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical expertise: Deep in Kubernetes, service mesh, Terraform/IaC, CI/CD, and production observability; you ship golden paths and guardrails that lift the whole org.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with databases and storage systems, including SQL and NoSQL databases, and object, block, or file storage platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI tools \u0026amp;amp; automation: You’ve brought AI into platform engineering—from copilot‑assisted workflows and intelligent test generation to AIOps for incident triage, anomaly detection, and runbook automation—with clear security and cost boundaries.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ops leadership: You lead via design reviews, incident excellence, and SLO/error‑budget tradeoffs communicated in business terms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI fluency: You’re hands‑on with AI tools and help teams adopt them responsibly.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Haves\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Core SLOs \u0026amp;amp; velocity: ≥99.95% SLOs for core services; 25–50% faster build/deploy times; developer‑reported friction trending down.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI‑enabled platform: Approved AI tooling is integrated into IDE/CI/CD with repo policies and auditability; ≥70% MAU among eligible engineers; MTTR down 20–30% via AI‑assisted triage; flaky‑test rate decreases through targeted, AI‑suggested fixes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guardrails in place: Cost, security, and compliance controls are codified as IaC modules and enforced in paved roads.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with enterprise governance, including compliance and audit requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with GDPR and data privacy considerations in large-scale, production environments.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Success in 6–12 Months\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;≥99.95% SLOs for core services; 25–50% faster build/deploy times; reduced developer‑reported friction; incident recurrence trending down.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;br\u0026gt;\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot; style=\u0026quot;text-decoration:underline\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$244,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$366,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7855794003?gh_jid=7855794003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5818836003,"location":{"name":"Boston, MA"},"metadata":null,"id":7855794003,"updated_at":"2026-09-01T03:03:33-04:00","requisition_id":"R-102896","title":"Product Designer","company_name":"Klaviyo","first_published":"2026-08-12T16:34:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, we\u0026#39;re building the platform that helps businesses create and deliver personalized customer experiences at scale, powered by first-party data.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for product designers to help shape that future. This role focuses on delivering polished, user-centered designs for a defined product area by improving usability, reducing friction, and helping customers move faster and make better decisions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Designers at Klaviyo actively use AI throughout their process, from exploring ideas and generating prototypes to refining and shipping high-quality experiences. You\u0026#39;ll partner closely with product and engineering to understand problems, iterate on ideas, and deliver meaningful outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a role where you\u0026#39;ll grow your independence over time. We share work early, iterate often, and prioritize curiosity, collaboration, and craft.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you’ll do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design end-to-end product experiences across Klaviyo’s platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate complex workflows into clear, intuitive, well-documented solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design AI-assisted experiences that help users create, decide, and act more effectively\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prototype and iterate using AI tools alongside traditional design workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply Klaviyo\u0026#39;s design systems consistently and contribute feedback to help evolve them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with PM and engineering from problem definition through launch, with a focus on clear and consistent communication\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in and conduct customer research and usability testing to validate ideas and connect design decisions to real user needs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you’ll need\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Excellent design craft with strong fundamentals in visual hierarchy, interaction design, and usability.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to translate complexity into clear, polished solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with design systems and applying patterns consistently across a product\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI fluency. Actively uses tools like Claude, Cursor, v0, or similar to accelerate workflows and prototyping\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prototyping mindset. Comfortable moving from concept to prototype to iteration, focused on learning and improving quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative approach. Partners closely with product and engineering throughout the design process, shares work regularly, and communicates design rationale clearly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Research-driven. Participates in and conducts usability testing and customer conversations to connect design decisions to real user needs and outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adaptability. Proactively seeks out feedback, iterates quickly, and navigates evolving priorities with a positive and curious attitude\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Nice to have:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with complex or data-rich products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with marketing, messaging, or growth platforms\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$104,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$156,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005186003,"name":"Design","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7503712003?gh_jid=7503712003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5668595003,"location":{"name":"Boston, MA"},"metadata":null,"id":7503712003,"updated_at":"2026-08-26T11:10:54-04:00","requisition_id":"PIPE0032","title":"Product Designer","company_name":"Klaviyo","first_published":"2025-10-24T15:05:56-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About the role\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, we\u0026#39;re building the platform that helps businesses create and deliver personalized customer experiences at scale, powered by first-party data.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for product designers to help shape that future. This role focuses on delivering polished, user-centered designs for a defined product area by improving usability, reducing friction, and helping customers move faster and make better decisions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Designers at Klaviyo actively use AI throughout their process, from exploring ideas and generating prototypes to refining and shipping high-quality experiences. You\u0026#39;ll partner closely with product and engineering to understand problems, iterate on ideas, and deliver meaningful outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a role where you\u0026#39;ll grow your independence over time. We share work early, iterate often, and prioritize curiosity, collaboration, and craft.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What you’ll do\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design end-to-end product experiences across Klaviyo’s platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate complex workflows into clear, intuitive, well-documented solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design AI-assisted experiences that help users create, decide, and act more effectively\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prototype and iterate using AI tools alongside traditional design workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply Klaviyo\u0026#39;s design systems consistently and contribute feedback to help evolve them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with PM and engineering from problem definition through launch, with a focus on clear and consistent communication\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in and conduct customer research and usability testing to validate ideas and connect design decisions to real user needs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What you’ll need\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Excellent design craft with strong fundamentals in visual hierarchy, interaction design, and usability.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to translate complexity into clear, polished solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with design systems and applying patterns consistently across a product\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI fluency. Actively uses tools like Claude, Cursor, v0, or similar to accelerate workflows and prototyping\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prototyping mindset. Comfortable moving from concept to prototype to iteration, focused on learning and improving quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative approach. Partners closely with product and engineering throughout the design process, shares work regularly, and communicates design rationale clearly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Research-driven. Participates in and conducts usability testing and customer conversations to connect design decisions to real user needs and outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adaptability. Proactively seeks out feedback, iterates quickly, and navigates evolving priorities with a positive and curious attitude\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Nice to have:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with complex or data-rich products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with marketing, messaging, or growth platforms\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$104,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$156,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005186003,"name":"Design","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7990473003?gh_jid=7990473003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5879448003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":7990473003,"updated_at":"2026-09-09T15:09:03-04:00","requisition_id":"R-102960","title":"Product Marketing Manager - Mobile","company_name":"Klaviyo","first_published":"2026-09-09T15:09:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team and Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a versatile Product Marketing Lead—a true Swiss Army knife—to join our K:Marketing PMM team. In this role, you’ll tackle SMS and Mobile Messaging, a premier strategic growth engine for Klaviyo and a critical component of our flagship marketing automation platform. Mobile communication—spanning SMS, MMS, push notifications, and emerging channels—is no longer an add-on; it is a foundational pillar of modern omnichannel commerce and a top priority driving revenue growth across our entire customer base.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll serve as the dedicated PMM partner for our Klaviyo SMS \u0026amp;amp; Mobile product team, understanding market opportunities, deciphering the evolving mobile compliance landscape, analyzing competitive dynamics, and directly influencing our product roadmap. You will lead global product launches, rallying cross-functional stakeholders to execute comprehensive go-to-market strategies that accelerate adoption, expand global carrier coverage, and establish mobile as an indispensable, high-ROI channel for brands worldwide. You’ll leverage the momentum of Klaviyo’s trusted platform while driving the zero-to-one messaging strategy for new mobile innovations— mastering product-market fit, and unlocking high-velocity revenue growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you thrive in a fast-paced, high-growth environment, and want to show the world how real-time, hyper-personalized mobile experiences power modern customer relationships, this role is built for you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Positioning \u0026amp;amp; Storytelling:\u0026lt;/strong\u0026gt; Define the value proposition, messaging hierarchy, and positioning for Klaviyo’s SMS and Mobile product suite.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;GTM \u0026amp;amp; Product Launches:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Drive end-to-end go-to-market strategies across Sales, Customer Success, Enablement, and Growth Marketing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Market \u0026amp;amp; Competitive Intelligence:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Track global mobile trends to position Klaviyo as the most trusted, compliant, and powerful mobile marketing solution on the market.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Roadmap Evangelization \u0026amp;amp; Influence:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Partner closely with Product Management to champion customer needs, surface market gaps, and synthesize feedback.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Adoption \u0026amp;amp; Revenue Growth:\u0026lt;/strong\u0026gt; Develop targeted campaigns, ROI models, and cross-sell playbooks to enable merchants to scale seamlessly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Sales Enablement \u0026amp;amp; Deal Support:\u0026lt;/strong\u0026gt; Build essential GTM assets (pitch decks, one-pagers, ROI calculators, enablement trainings) as a mobile Subject Matter Expert (SME) with sales.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Leadership:\u0026lt;/strong\u0026gt; Perform other related duties as assigned to support the overall objectives of the K:Marketing PMM organization and the mobile business unit.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience in B2B SaaS product marketing roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Marketing tech experience and or e-commerce is a huge plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Know what great work looks like – bringing in new product intro frameworks and playbooks for our team, while knowing when to create our own playbook to move fast\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have examples of great positioning and messaging that cut through the noise and differentiated your product or service\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Love and thrive in a fast-paced, dynamic environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$88,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$132,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005184003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7979927003?gh_jid=7979927003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5879448003,"location":{"name":"Boston, MA"},"metadata":null,"id":7979927003,"updated_at":"2026-09-09T15:09:01-04:00","requisition_id":"R-102960","title":"Product Marketing Manager - Mobile","company_name":"Klaviyo","first_published":"2026-09-09T15:09:01-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team and Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a versatile Product Marketing Lead—a true Swiss Army knife—to join our K:Marketing PMM team. In this role, you’ll tackle SMS and Mobile Messaging, a premier strategic growth engine for Klaviyo and a critical component of our flagship marketing automation platform. Mobile communication—spanning SMS, MMS, push notifications, and emerging channels—is no longer an add-on; it is a foundational pillar of modern omnichannel commerce and a top priority driving revenue growth across our entire customer base.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll serve as the dedicated PMM partner for our Klaviyo SMS \u0026amp;amp; Mobile product team, understanding market opportunities, deciphering the evolving mobile compliance landscape, analyzing competitive dynamics, and directly influencing our product roadmap. You will lead global product launches, rallying cross-functional stakeholders to execute comprehensive go-to-market strategies that accelerate adoption, expand global carrier coverage, and establish mobile as an indispensable, high-ROI channel for brands worldwide. You’ll leverage the momentum of Klaviyo’s trusted platform while driving the zero-to-one messaging strategy for new mobile innovations— mastering product-market fit, and unlocking high-velocity revenue growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you thrive in a fast-paced, high-growth environment, and want to show the world how real-time, hyper-personalized mobile experiences power modern customer relationships, this role is built for you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Positioning \u0026amp;amp; Storytelling:\u0026lt;/strong\u0026gt; Define the value proposition, messaging hierarchy, and positioning for Klaviyo’s SMS and Mobile product suite.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;GTM \u0026amp;amp; Product Launches:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Drive end-to-end go-to-market strategies across Sales, Customer Success, Enablement, and Growth Marketing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Market \u0026amp;amp; Competitive Intelligence:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Track global mobile trends to position Klaviyo as the most trusted, compliant, and powerful mobile marketing solution on the market.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Roadmap Evangelization \u0026amp;amp; Influence:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Partner closely with Product Management to champion customer needs, surface market gaps, and synthesize feedback.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Adoption \u0026amp;amp; Revenue Growth:\u0026lt;/strong\u0026gt; Develop targeted campaigns, ROI models, and cross-sell playbooks to enable merchants to scale seamlessly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Sales Enablement \u0026amp;amp; Deal Support:\u0026lt;/strong\u0026gt; Build essential GTM assets (pitch decks, one-pagers, ROI calculators, enablement trainings) as a mobile Subject Matter Expert (SME) with sales.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Leadership:\u0026lt;/strong\u0026gt; Perform other related duties as assigned to support the overall objectives of the K:Marketing PMM organization and the mobile business unit.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience in B2B SaaS product marketing roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Marketing tech experience and or e-commerce is a huge plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Know what great work looks like – bringing in new product intro frameworks and playbooks for our team, while knowing when to create our own playbook to move fast\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have examples of great positioning and messaging that cut through the noise and differentiated your product or service\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Love and thrive in a fast-paced, dynamic environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$88,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$132,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005184003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7694788003?gh_jid=7694788003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5748310003,"location":{"name":"Boston, MA"},"metadata":null,"id":7694788003,"updated_at":"2026-08-26T14:46:10-04:00","requisition_id":"R-102457","title":"Product Owner, GTM Sales Systems","company_name":"Klaviyo","first_published":"2026-04-13T13:40:38-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is building the operating system for consumer businesses. Behind every sales motion, every account handoff, and every renewal is a product ecosystem that either accelerates or constrains growth. This role exists to ensure our GTM Sales systems are an accelerant.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Product Owner for GTM Sales Systems (Accounts \u0026amp;amp; Opportunities) is a strategic and executional leader who owns the product vision, roadmap, and delivery for how Klaviyo manages its most foundational sales domains: Accounts and Opportunities. You will define how sellers interact with account data, how opportunity workflows drive deal velocity, and how the systems and processes that underpin these domains evolve to meet the demands of a rapidly scaling enterprise GTM motion. The platform today is Salesforce, but the thinking is not constrained by any single tool. You are designing the right experience and architecture first, then determining how to deliver it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is not a systems administration role. You are a product owner who happens to operate in the GTM technology space. You will write product requirements, define success metrics, drive discovery, own sprint prioritization, and deliver outcomes that move business KPIs. Critically, you will approach every workflow with an AI-first mindset: mapping processes, categorizing what should be human-led versus AI-augmented versus AI-automated, and redesigning how work gets done rather than layering AI onto broken processes. You report into the GTS Product Owner team, which sits within the CIO organization and is accountable for product strategy across all GTM business systems.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You think in systems, not tickets. You see an Account and think about data architecture, seller workflows, and downstream analytics. You see an Opportunity and think about pipeline velocity, conversion rates, and forecast accuracy. When you encounter a manual process, your instinct is to ask whether AI should be doing this, not how to make the manual version faster. You are equally comfortable presenting a product vision to a CRO and writing acceptance criteria for a sprint. You have deep CRM expertise, but you do not let any single platform define the boundaries of your product thinking.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Will Own\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Product Vision \u0026amp;amp; Roadmap\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Discovery \u0026amp;amp; Requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execution \u0026amp;amp; Delivery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data Architecture \u0026amp;amp; Quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stakeholder Partnership\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$132,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$198,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4061308003,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7502768003?gh_jid=7502768003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5634493003,"location":{"name":"Boston, MA"},"metadata":null,"id":7502768003,"updated_at":"2026-09-09T03:00:37-04:00","requisition_id":"R-101601","title":"Senior AI Engineer - Customer Agent","company_name":"Klaviyo","first_published":"2025-10-20T11:50:52-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p data-start=\u0026quot;137\u0026quot; data-end=\u0026quot;834\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;137\u0026quot; data-end=\u0026quot;834\u0026quot;\u0026gt;At Klaviyo, we believe the future of software lies not in productivity tools for human users but in software that can run and optimize itself based on outcome or reward metrics. We’ve built the infrastructure and application that serve as the interface between businesses and consumers. We now have over 167,000 customers, billions of consumer profiles, and hundreds of billions of customer messages and follow-on conversion data. We have a big opportunity to build state-of-the-art AI and machine learning technologies at Klaviyo to power our products and develop AI agents that can automatically create and execute marketing or customer experiences, strategies, and campaigns for any business.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;836\u0026quot; data-end=\u0026quot;1282\u0026quot;\u0026gt;Our team is looking for a Sr. AI Engineer on the Customer Agent team, Klaviyo’s AI-native conversational platform. You’ll play a key role in designing and building scalable backend systems and user experiences that power our AI products and AI agent solutions. You’ll partner closely with product managers, machine learning engineers, and data scientists, to drive real-world impact at scale. This is a backend-heavy role with opportunities to influence architecture, async processing pipelines, distributed systems, and more.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You Will Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-start=\u0026quot;1321\u0026quot; data-end=\u0026quot;1414\u0026quot;\u0026gt;Design and build backend systems that support scaling our AI solutions for 167K+ customers.\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1417\u0026quot; data-end=\u0026quot;1547\u0026quot;\u0026gt;Develop robust, reliable and scalable data collection and processing pipelines for machine learning models to train and consume.\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1550\u0026quot; data-end=\u0026quot;1645\u0026quot;\u0026gt;Develop robust, reliable and scalable services to serve AI models in production environments.\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1648\u0026quot; data-end=\u0026quot;1757\u0026quot;\u0026gt;Contribute to evolving our agentic architecture, making our AI agents more self-sufficient and performant.\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1760\u0026quot; data-end=\u0026quot;1855\u0026quot;\u0026gt;Contribute to a culture of ownership, experimentation, and customer-centric product thinking.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-start=\u0026quot;1875\u0026quot; data-end=\u0026quot;2012\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;1875\u0026quot; data-end=\u0026quot;1915\u0026quot;\u0026gt;5-7 years of professional experience\u0026lt;/strong\u0026gt; in software engineering, with a strong focus on backend systems and distributed architectures.\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2015\u0026quot; data-end=\u0026quot;2208\u0026quot;\u0026gt;Have hands-on experience building and deploying generative AI and agentic AI applications into production, with expertise in prompt engineering, few-shot learning, fine tuning and evaluation.\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2211\u0026quot; data-end=\u0026quot;2363\u0026quot;\u0026gt;Experienced backend engineer with a strong track record of building scalable, distributed systems, especially in the service of AI agent capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2366\u0026quot; data-end=\u0026quot;2447\u0026quot;\u0026gt;Proficient in Python and modern backend frameworks (FastAPI, Django preferred).\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2450\u0026quot; data-end=\u0026quot;2530\u0026quot;\u0026gt;Experience creating human and automated evals to ensure high AI model quality.\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2533\u0026quot; data-end=\u0026quot;2596\u0026quot;\u0026gt;Proficient in big data tools such as Apache Spark and Hadoop.\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2599\u0026quot; data-end=\u0026quot;2712\u0026quot;\u0026gt;Deep experience with asynchronous processing and distributed task queues (Celery, Kafka, SQS, RabbitMQ, Redis).\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2715\u0026quot; data-end=\u0026quot;2794\u0026quot;\u0026gt;Strong understanding of database technologies and ORMs (SQLAlchemy, Alembic).\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2797\u0026quot; data-end=\u0026quot;2937\u0026quot;\u0026gt;Comfortable with cloud-native architectures (AWS) and container orchestration (Kubernetes); can manage infrastructure and CI/CD pipelines.\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2940\u0026quot; data-end=\u0026quot;2988\u0026quot;\u0026gt;Skilled at designing and building robust APIs.\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2991\u0026quot; data-end=\u0026quot;3113\u0026quot;\u0026gt;Able to operate with a high degree of autonomy, handle ambiguity, and thrive in a fast-moving, startup-like environment.\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;3116\u0026quot; data-end=\u0026quot;3219\u0026quot;\u0026gt;Driven by curiosity. You\u0026#39;re someone who learns and stays up to date with this rapidly evolving field.\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;3222\u0026quot; data-end=\u0026quot;3314\u0026quot;\u0026gt;Comfortable collaborating directly with product managers and customers to shape solutions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-start=\u0026quot;3335\u0026quot; data-end=\u0026quot;3440\u0026quot;\u0026gt;Trained ML models in the past and deployed them in production systems to generate impact to businesses.\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;3443\u0026quot; data-end=\u0026quot;3482\u0026quot;\u0026gt;Experience in reinforcement learning.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#indeedRD\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$148,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$222,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7786392003?gh_jid=7786392003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5786813003,"location":{"name":"Singapore"},"metadata":null,"id":7786392003,"updated_at":"2026-08-26T11:10:56-04:00","requisition_id":"R-102757","title":"Senior Customer Success Manager - Commercial (Mandarin Speaker)","company_name":"Klaviyo","first_published":"2026-06-26T01:46:44-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://careers.klaviyo.com/en/\u0026quot;\u0026gt;\u0026lt;em\u0026gt;careers.klaviyo.com\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is a leading marketing platform that helps eCommerce store owners deliver a more personalized experience for their customers. Klaviyo has helped brands across the world make more than $3.7 billion in revenue in the last year alone. It has never been easier to create deeper, higher-value customer relationships, which is why an average of 67 brands move to Klaviyo every day.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an organization, we approach challenges with humility, radical collaboration, take ownership of our contributions, and embrace a growth mindset that pushes us to be remarkable each day.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Klaviyo’s Commitment to Diversity Equity \u0026amp;amp; Inclusion (DEI): \u0026lt;/strong\u0026gt;Klaviyo believes that diversity enables creation of better products, ability to solve complex problems, and drive more powerful solutions. In order to make diversity possible, we commit to striving to create an environment of inclusion: an environment focused on psychological safety, empathy, and human connection, which will allow employees of all backgrounds to feel the care they need to thrive.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About The Team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a Senior Customer Success Manager to join our Singapore Office who is passionate about providing the best experience and support to APAC customers.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Sydney team began to take shape in early 2022 and has now built our go to market teams in sales, customer success, partnerships, marketing, recruiting and product support. As the team grows we will see a continued expansion of Klaviyo’s customer base and the building of a fantastic working culture in line with what we see elsewhere in Klaviyo but with its own local identity. This is your unique opportunity to join us at a very early stage and help to shape our future in Singapore.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Working at Klaviyo means you’ll work on things you never imagined you would; you’ll grow in ways you didn’t consider possible; and you’ll do the best work of your career with people who are just as motivated and talented as you are.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Customer Success Managers (CSMs) at Klaviyo are a critical part of our success and the success of our customers. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations. We are looking for CSMs who are passionate about partnering with SMB brands using Klaviyo to drive revenue and growth. You are passionate about finding creative solutions to unique problems, you thrive in challenging situations and you want to apply these skills to solve problems for customers using our software.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a great opportunity for someone with a passion for customer success, has strong technical skills, and a previous background in ecommerce or general strategic marketing solutions. As we expand our presence across Asia, fluency in an additional Asian language especially Mandarin will be a strong asset.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You\u0026#39;ll Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Passionately establishing yourself as the trusted advisor for 20-45 SMB Klaviyo customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategically consult with these customers to devise strategies to help increase email and SMS revenue for all customers through the Klaviyo platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use creative problem solving to help customers reach their business goals and maximize the value they are getting from Klaviyo\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong relationships with customers to drive executive stakeholder alignment on both the customer and Klaviyo side\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate thoughtfully to provide answers to questions for both technical and non-technical end users while also supporting a wide range of technologies to reach their goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensuring customer sentiment is strong, serving as an internal advocate for your customers and leading cross-functional efforts to solve for the customer\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to a positive team environment of collaboration, customer empathy, equality and inclusion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of account management experience with a track record for building and nurturing relationships with multiple stakeholders on an account at a time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent program management skills, you are able to own customer projects from scoping \u0026amp;amp; planning through to implementation and measuring success\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a trusted advisor to your customers, able to assist in prioritizing initiatives based on competing priorities and resources. You can effectively push back and challenge customers, and leverage data to reinforce your recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills via phone, video conference and email\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curious and eager to learn\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are adaptable to change and thrive working in a fast paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing customer relationships through Salesforce, Gainsight or similar CRMs and experience using email / SMS marketing platforms and E-Commerce platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Professional Mandarin speaking\u0026lt;/strong\u0026gt; is needed to support our Asia expansion ambitions and our clients\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Klaviyo; completing the \u0026lt;a href=\u0026quot;https://academy.klaviyo.com/en-us/collections/product-certification?utm_source=onboarding_job_listing\u0026amp;amp;utm_medium=cross_promo\u0026amp;amp;utm_campaign=klaviyo_product_certificate\u0026quot;\u0026gt;Product Certificate\u0026lt;/a\u0026gt; is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div class=\u0026quot;section page-centered\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Klaviyo in APAC:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are rapidly expanding our footprint in Asia-Pacific with our new Singapore Hub. Since launching here just six months ago we are already scaling fast, aggressively building out our core GTM functions, including Sales, Pre-sales, Business Development, Customer Success, Partnerships, Marketing, and People.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a true \u0026lt;strong\u0026gt;“1% done”\u0026lt;/strong\u0026gt; moment. While we build on the strong foundation of our Sydney presence, our Singapore Hub offers the unique energy of a startup within a global company. We are looking for \u0026lt;strong\u0026gt;“Drivers”\u0026lt;/strong\u0026gt;—builders who want to shape our local culture and define the future of Klaviyo in Asia-Pacific and Japan.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Aligned with our value of \u0026lt;strong\u0026gt;Always Learning\u0026lt;/strong\u0026gt;, we are looking for the leaders of the future. The headroom for growth here is massive. If you are insatiably curious and eager to accelerate your career, Klaviyo provides the platform. Join us, and help build something exceptional from the ground up.\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;#LI- Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005180003,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":4063612003,"name":"Singapore","location":"Singapore","child_ids":[],"parent_id":4123826003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7855881003?gh_jid=7855881003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5818870003,"location":{"name":"Boston, MA"},"metadata":null,"id":7855881003,"updated_at":"2026-09-01T11:14:12-04:00","requisition_id":"R-102903","title":"Senior GTM Partner Systems Architect (Salesforce)","company_name":"Klaviyo","first_published":"2026-08-12T16:57:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Our GTM Systems team sits at the center of Klaviyo\u0026#39;s GTM engine, powering the operational infrastructure that connects marketing, sales, partnerships, and customer success. We build and own the systems that enable our teams to move quickly, trust their data, and focus on what matters most: helping our customers grow.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our GTM Systems Partner team is a small group of technical builders owning the Salesforce platform and its integrations across our full GTM stack from lead routing and lifecycle management to the external-facing partner portal and its integrations with partner management and payment systems data.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As the Senior GTM Partner Systems Architect, you are the domain expert for our partnerships business systems. You own the Salesforce-to-partner-portal ecosystem, including all integrations with partner management and payment data. You translate ambiguous business problems into system architecture (diagrams, data models, design docs), drive the roadmap by looking around the corner with the Product Owner, and stay hands-on to build and ship meaningful parts of the solution yourself, not just diagram it from a distance.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo\u0026#39;s operational infrastructure, built and managed by our GTM Systems team, powers our GTM engine. We’re looking for a Senior GTM Partner Systems Architect - a domain expert who can architect how our partnerships business systems work, and who is hands-on enough to build, ship, and de-risk the hardest parts.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll make an impact\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own end-to-end architecture for our partnerships business systems — turning ambiguous business asks into documented designs (architecture diagrams, data models, sequence flows) that the wider GTM Systems team can build against.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay hands-on: build proof-of-concepts and ship Apex, LWC, Flow, and complex integrations yourself. Track your work in GitHub to ensure it remains a reusable asset for the wider team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set and uphold engineering standards through architecture reviews, GitHub-based pull request reviews, and pairing that other developers build against.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead story and backlog refinement with the Product Owner, surfacing technical constraints and tradeoffs early, and looking around the corner to shape the roadmap before problems become urgent.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the go-to domain expert for Sales Ops, Marketing Ops, RevOps, and senior leadership. You will translate complex architectural decisions into language that resonates with both technical and non-technical stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor developers on system design, code quality, and tradeoff thinking, building the muscle for others to make good architectural calls without you in the room.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$116,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$174,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7806010003?gh_jid=7806010003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5795978003,"location":{"name":"Boston, MA"},"metadata":null,"id":7806010003,"updated_at":"2026-09-01T11:13:29-04:00","requisition_id":"R-102845","title":"Senior GTM Partner Systems Engineer (Salesforce)","company_name":"Klaviyo","first_published":"2026-08-12T16:33:49-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About the team\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Our GTM Systems team sits at the center of Klaviyo\u0026#39;s go-to-market engine, powering the operational infrastructure that connects marketing, sales, partnerships, and customer success. We build and own the systems that enable our teams to move quickly, trust their data, and focus on what matters most: helping our customers grow.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Our GTM Systems Partner team is a small group of technical builders owning the Salesforce platform and its integrations across our full GTM stack — from lead routing and lifecycle management to the external-facing partner portal and its integrations with partner management and payment systems data.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Klaviyo\u0026#39;s operational infrastructure, built and managed by our GTM Systems team, powers our GTM engine. We\u0026#39;re looking for a Senior Systems Engineer to keep those systems reliable, extensible, and ahead of the business so the teams that depend on them can focus on what they do best.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About the role\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;As a Senior Systems Engineer on the GTM Systems Partner team, you will own the enterprise systems end-to-end — from understanding the business process, to engineering the right solution, to measuring whether it moved the needle. You will own delivery, platform health, and code quality across a GTM stack — including the external-facing partner portal by sizing and building features, maintaining platform health, and shipping reliable integrations across our GTM stack. This is a high-craft, high-ownership role for someone who wants to write great code, drive quality standards, and see their work translate directly to Klaviyo’s goals.\u0026lt;/span\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll make an impact\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Own delivery of Salesforce solutions — Apex, Lightning Web Components, Flow, and integrations — from sprint planning through deployment, applying engineering best practices (DRY, SOLID, KISS) and holding a high bar for code quality through GitHub-based pull request reviews.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Develop and maintain integrations between Salesforce and the broader GTM stack, including the external-facing partner portal; ensure reliable, secure data flows across partner management and payments while prioritizing strict access and permission governance.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Triage and resolve high-impact platform and data issues quickly, owning the technical fix and communicating status clearly to the Product Owner and business partners.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Use AI tools as part of your daily engineering workflow to ship faster, explore unfamiliar systems, and automate repetitive work — and help teammates build the same habits.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Partner with the Product Owner and Architect during story refinement to size work accurately, surface technical constraints early, and ensure stories are fully ready before sprint planning.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Mentor junior developers through code reviews, engineering standards, and pairing — accelerating the team\u0026#39;s shift to professional-grade, git-based development practices.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$116,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$174,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7893998003?gh_jid=7893998003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5837395003,"location":{"name":"London, UK"},"metadata":null,"id":7893998003,"updated_at":"2026-08-26T11:10:57-04:00","requisition_id":"R-102927","title":"Senior Implementation Consultant","company_name":"Klaviyo","first_published":"2026-08-26T11:10:40-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Sr Implementation Consultant\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Sr. Implementation Consultants at Klaviyo are a critical part of our Customers’ success, providing the highest quality implementation experience by delivering exceptional guidance, executing effectively on key launch tasks, demonstrating deep product expertise, and consistently exceeding customer expectations. A Sr. Implementation Consultant is a highly motivated professional with a proven record of proactively managing enterprise-level projects, implementing products for large and complex customer accounts, delivering on schedule, and yielding high customer satisfaction.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Sr. Implementation Consultant, you’ll not only lead the implementation phase for enterprise customers, but also engage early in the presales process, shaping delivery strategy, crafting and presenting Statements of Work (SOWs), and ensuring that every engagement is scoped for success and aligned with customer outcomes. As an implementation project owner, you will be the first point of contact with new Klaviyo customers, working with them to understand their key marketing goals and the complexity of their enterprise-level tech stacks, building and owning the appropriate project plan, and leading both the customer and internal project teams to execute the plan. You will work closely with the full Klaviyo Account Team to drive customers forward, ensuring customers see value quickly, key stakeholders are informed, challenges are identified early, mitigation strategies are built and executed, and customers leave the implementation stage set up to achieve long-term success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you will make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Enterprise Sales early in the opportunity cycle to assess customer needs, shape services solutions, and ensure alignment between customer goals and Klaviyo delivery capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define, craft, and present Statements of Work (SOWs) that clearly articulate scope, deliverables, timelines, dependencies, and success metrics for enterprise engagements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead consultative conversations with prospects and customers to clarify business objectives, identify risks, and translate desired outcomes into actionable delivery plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effectively implement new customers, leading them through migration, executing on customer use cases and key milestones, and fast-tracking value for enterprise-level accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the implementation phase for new customers, including managing enterprise project scope, budget, plan, resources, and timeline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong stakeholder relationships and communicate effectively with internal and external stakeholders to drive the project forward through visibility and accountability to reach customer goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead and collaborate with senior leadership and multiple departments across complex, cross-functional teams to ensure successful project delivery in enterprise environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to engage with and influence C-level stakeholders, ensuring alignment and driving forward complex projects with multiple dependencies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven expertise in navigating and managing complex, cross-functional projects across global teams with an emphasis on large enterprise environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply expertise in risk management to identify, assess, and mitigate project risks, ensuring smooth delivery of enterprise projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adapt processes to provide a tailored experience for complex environments and meet customer needs while achieving key milestones.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand each customer’s existing tech stack and make best practice recommendations for their integration with Klaviyo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply a core understanding of API and Webhook functionality to help customers achieve key customer use cases utilizing the Klaviyo platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor implementation health across your book of business to ensure we are fast-tracking value and setting customers up for long-term success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely and proactively with the full Account Team including Solutions Architects, Sales, Customer Success Managers, Deliverability Strategists, and Support in order to drive the implementation, advocate for customers, and achieve customer goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Regularly update tools and systems without management reminders (project status, risks, timesheets, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide informal coaching and mentorship to other Implementation Consultants, supporting delivery excellence, skill development, and consistent execution across the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Supports team enablement, sharing best practices, and contributing to internal initiatives or process improvements, as aligned with business needs.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Who you are:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years SaaS implementation experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced in defining and presenting Statements of Work and delivery proposals for complex enterprise implementations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adept at balancing technical depth with commercial clarity, ensuring that proposed engagements drive measurable customer value and delivery feasibility.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled in consultative selling and capable of articulating how Services accelerate time to value and business impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven expertise in managing large, enterprise-level projects with multiple stakeholders across diverse teams and departments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A professional with proven expertise in establishing trusted customer relationships across multiple stakeholders on global teams, building partnerships with internal and external teams to drive creative solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well-informed and continuously learning about the evolving martech landscape, surrounding technologies, with an ability to appropriately position Klaviyo value propositions to complex customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced with implementing Martech solutions leveraging best practices across Email, SMS with a keen understanding of how to leverage a CDP for advanced use cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience customizing implementation processes and strategies to meet the specific needs and scale of enterprise-level environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An excellent communicator through a variety of channels, demonstrating strong written and verbal skills, and the ability to work effectively represent marketing needs across a variety of audiences (project managers, marketing leads, developers, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong project manager with a track record of independently leading through complexity and driving outcomes on time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced in managing large-scale, integrated tech stacks in enterprise environments and working with a variety of enterprise systems (Financial Force/ Certinia, SFDC).\u0026lt;br\u0026gt;A strong collaborator with a positive attitude, curiosity, and eagerness to learn, who thrives in a quickly changing environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;PMP certification strongly recommended to demonstrate expertise in formal project management processes and methodologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;Interest in mentoring others and contributing to team-level execution and enablement beyond individual delivery.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;£76,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;£114,000 GBP\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005180003,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":4002750003,"name":"London","location":"London, England, United Kingdom","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7990571003?gh_jid=7990571003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5884003003,"location":{"name":"Boston, MA"},"metadata":null,"id":7990571003,"updated_at":"2026-09-11T14:09:53-04:00","requisition_id":"R-103033","title":"Senior IT Systems Engineer","company_name":"Klaviyo","first_published":"2026-09-11T14:09:53-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Klaviyo, we value the unique backgrounds, experiences, and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About the team:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo’s global corporate Information Technology (IT) team is responsible for providing technology systems, administration, and support to Klaviyos around the world. Our main goal is to ensure that Klaviyos everywhere have a strong technology foundation to do great work. The IT Team solves problems using technology and provides Klaviyo’s continued scalability and sustainable employee growth in a rapidly evolving environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The IT Systems team is primarily responsible for SaaS systems administration and end-to-end lifecycle management, building automation, and engineering solutions for both other internal teams and the business. The IT Systems team is highly collaborative, working closely with the IT Searchbar team, our end-user support team as well as with our Security, Risk, and Trust teams and the broader Engineering department.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About the role:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior IT Systems Engineer on the IT Systems team, you own the design, implementation, and long-term health of the enterprise systems Klaviyo runs on identity, endpoint management, and the SaaS platforms every Klaviyo touches. You will lead projects end to end, from SSO/SCIM rollouts to complex multi-tool integrations and automations, and you will be trusted to take an ambiguous business problem, define the problem statement yourself, and deliver a solution that scales. You will partner with operations, engineering, Security, and the IT Searchbar team, and act as a technical escalation point when systems break.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is building an AI-first future, and IT is where a lot of that gets real. You will use AI fluently in your own work and help design AI-assisted workflows into the systems we run for the rest of the company. This is a senior individual contributor role: no direct reports, high autonomy, and real ownership. We are looking for someone who has already run systems at scale, holds opinions grounded in experience, and can be handed a domain and trusted to run it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;How you’ll have an impact\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own systems, not tickets. You will take a domain identity, endpoint, or a set of core SaaS platforms and be accountable for its reliability, security, and roadmap, raising the decisions that need to go higher and driving everything else yourself.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead projects end to end at pace: scope the work, design the solution, plan the rollout and the rollback, communicate the change, and land it without skipping testing, peer review, or documentation to hit a date.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Turn ambiguous business needs into clear problem statements and systems that hold up, so Klaviyos spend their time on their work instead of fighting their tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set the technical bar: clean configuration, least-privilege access by default, automation over manual toil, and runbooks the rest of the team can operate from without you in the room.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define what success looks like before you build, then prove it with data tickets deflected, provisioning time saved, coverage and compliance gaps closed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raise the people around you: review others’ work, mentor engineers earlier in their careers, and give and receive direct, useful feedback.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a technical escalation point for complex system issues, drive root cause rather than symptoms, and feed what you learn back into the platform so the same incident does not happen twice.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years of hands-on experience as a systems engineer or systems administrator, with a track record of owning enterprise systems in production not just operating them, but deciding how they should work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You define problem statements yourself. You can take a vague or contested business need, scope it, drive alignment with stakeholders, and deliver with minimal direction without losing the thread when priorities shift.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep working knowledge across a wide range of IT systems, including enterprise device management, identity and access management, and endpoint security.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have deployed and managed macOS and iOS devices at scale through an MDM (Jamf preferred), including configuration profiles, policies, and OS update strategy. Windows management (Intune, Autopilot) is a strong plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have administered core SaaS platforms such as Google Workspace, Slack, Atlassian, and Zoom, including their security and admin controls.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with IdP configuration, management, and maintenance: SSO (SAML/OIDC), SCIM provisioning, group and role design, and app onboarding. Experience with Okta or Entra ID (Azure AD) is preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have owned the identity lifecycle in practice onboarding, role changes, and offboarding and understand the security and audit consequences of getting it wrong.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI proficiency: AI is already part of how you work, and you can show it. You use LLM assistants and agents to research, write and debug code, draft documentation, and compress routine work, and you exercise judgment about when to trust the output. You are actively interested in putting AI into the systems you run automating triage, enrichment, and repetitive workflows for the wider company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You automate by default, and you have the scripting skills to do it: Bash, PowerShell, or Python. Python is preferred and AWS Lambda experience is a plus. You have replaced manual, repetitive work with automation other people now rely on, and you can safely read and modify someone else’s script.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working with APIs REST, JSON, authentication, and rate limits and building integrations between systems that do not natively talk to each other.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You value clean, concise controls and easily editable security functionality within tools, and you can produce evidence for access reviews and audits (SOC 2, SOX) without it derailing your week.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Disciplined change management: you test, get peer review, plan rollback, communicate to affected users, and document what changed including under pressure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You can debug a system problem you have never seen before, drive it to the root cause, and communicate clearly to non-technical stakeholders while it is still unresolved.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You can evaluate vendors and tools on their merits: security posture, integration surface, total cost and make a defensible recommendation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written communication. Your documentation, runbooks, and change notices are good enough that other people can act on them without asking you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participation in an after-hours on-call rotation with the IT Systems team is required for site-specific or business-blocking issues.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Nice to have\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have worked with Workato, Okta Workflows, n8n, or other similar SSO and automation solutions, and have built something non-trivial in one.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with enterprise-scale networking topics, including routing, DNS, DHCP, VPN, and building and maintaining multiple global office networks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience as a systems administrator or systems engineer in a fast-paced, high-growth IT environment, ideally supporting a globally distributed workforce.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building with AI beyond the chat window prompt and context engineering, connecting an LLM to systems via APIs or MCP, or running an AI-assisted workflow or agent in production.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with VPC, EC2, Security Groups, ACLs, and IAM in AWS and GCP.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with infrastructure-as-code (Terraform, Ansible) or version-controlled configuration management for IT systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience administering an ITSM platform such as Freshservice or Jira Service Management, including forms, workflows, SLAs, and reporting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relevant certifications such as Jamf 200/300, Okta Certified Professional or Administrator, or associate-level AWS, Azure, or Google Cloud.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$112,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$168,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7992821003?gh_jid=7992821003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5884003003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":7992821003,"updated_at":"2026-09-11T14:09:55-04:00","requisition_id":"R-103033","title":"Senior IT Systems Engineer","company_name":"Klaviyo","first_published":"2026-09-11T14:09:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Klaviyo, we value the unique backgrounds, experiences, and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About the team:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo’s global corporate Information Technology (IT) team is responsible for providing technology systems, administration, and support to Klaviyos around the world. Our main goal is to ensure that Klaviyos everywhere have a strong technology foundation to do great work. The IT Team solves problems using technology and provides Klaviyo’s continued scalability and sustainable employee growth in a rapidly evolving environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The IT Systems team is primarily responsible for SaaS systems administration and end-to-end lifecycle management, building automation, and engineering solutions for both other internal teams and the business. The IT Systems team is highly collaborative, working closely with the IT Searchbar team, our end-user support team as well as with our Security, Risk, and Trust teams and the broader Engineering department.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About the role:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior IT Systems Engineer on the IT Systems team, you own the design, implementation, and long-term health of the enterprise systems Klaviyo runs on identity, endpoint management, and the SaaS platforms every Klaviyo touches. You will lead projects end to end, from SSO/SCIM rollouts to complex multi-tool integrations and automations, and you will be trusted to take an ambiguous business problem, define the problem statement yourself, and deliver a solution that scales. You will partner with operations, engineering, Security, and the IT Searchbar team, and act as a technical escalation point when systems break.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is building an AI-first future, and IT is where a lot of that gets real. You will use AI fluently in your own work and help design AI-assisted workflows into the systems we run for the rest of the company. This is a senior individual contributor role: no direct reports, high autonomy, and real ownership. We are looking for someone who has already run systems at scale, holds opinions grounded in experience, and can be handed a domain and trusted to run it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;How you’ll have an impact\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own systems, not tickets. You will take a domain identity, endpoint, or a set of core SaaS platforms and be accountable for its reliability, security, and roadmap, raising the decisions that need to go higher and driving everything else yourself.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead projects end to end at pace: scope the work, design the solution, plan the rollout and the rollback, communicate the change, and land it without skipping testing, peer review, or documentation to hit a date.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Turn ambiguous business needs into clear problem statements and systems that hold up, so Klaviyos spend their time on their work instead of fighting their tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set the technical bar: clean configuration, least-privilege access by default, automation over manual toil, and runbooks the rest of the team can operate from without you in the room.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define what success looks like before you build, then prove it with data tickets deflected, provisioning time saved, coverage and compliance gaps closed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raise the people around you: review others’ work, mentor engineers earlier in their careers, and give and receive direct, useful feedback.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a technical escalation point for complex system issues, drive root cause rather than symptoms, and feed what you learn back into the platform so the same incident does not happen twice.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years of hands-on experience as a systems engineer or systems administrator, with a track record of owning enterprise systems in production not just operating them, but deciding how they should work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You define problem statements yourself. You can take a vague or contested business need, scope it, drive alignment with stakeholders, and deliver with minimal direction without losing the thread when priorities shift.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep working knowledge across a wide range of IT systems, including enterprise device management, identity and access management, and endpoint security.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have deployed and managed macOS and iOS devices at scale through an MDM (Jamf preferred), including configuration profiles, policies, and OS update strategy. Windows management (Intune, Autopilot) is a strong plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have administered core SaaS platforms such as Google Workspace, Slack, Atlassian, and Zoom, including their security and admin controls.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with IdP configuration, management, and maintenance: SSO (SAML/OIDC), SCIM provisioning, group and role design, and app onboarding. Experience with Okta or Entra ID (Azure AD) is preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have owned the identity lifecycle in practice onboarding, role changes, and offboarding and understand the security and audit consequences of getting it wrong.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI proficiency: AI is already part of how you work, and you can show it. You use LLM assistants and agents to research, write and debug code, draft documentation, and compress routine work, and you exercise judgment about when to trust the output. You are actively interested in putting AI into the systems you run automating triage, enrichment, and repetitive workflows for the wider company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You automate by default, and you have the scripting skills to do it: Bash, PowerShell, or Python. Python is preferred and AWS Lambda experience is a plus. You have replaced manual, repetitive work with automation other people now rely on, and you can safely read and modify someone else’s script.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working with APIs REST, JSON, authentication, and rate limits and building integrations between systems that do not natively talk to each other.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You value clean, concise controls and easily editable security functionality within tools, and you can produce evidence for access reviews and audits (SOC 2, SOX) without it derailing your week.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Disciplined change management: you test, get peer review, plan rollback, communicate to affected users, and document what changed including under pressure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You can debug a system problem you have never seen before, drive it to the root cause, and communicate clearly to non-technical stakeholders while it is still unresolved.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You can evaluate vendors and tools on their merits: security posture, integration surface, total cost and make a defensible recommendation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written communication. Your documentation, runbooks, and change notices are good enough that other people can act on them without asking you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participation in an after-hours on-call rotation with the IT Systems team is required for site-specific or business-blocking issues.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Nice to have\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have worked with Workato, Okta Workflows, n8n, or other similar SSO and automation solutions, and have built something non-trivial in one.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with enterprise-scale networking topics, including routing, DNS, DHCP, VPN, and building and maintaining multiple global office networks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience as a systems administrator or systems engineer in a fast-paced, high-growth IT environment, ideally supporting a globally distributed workforce.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building with AI beyond the chat window prompt and context engineering, connecting an LLM to systems via APIs or MCP, or running an AI-assisted workflow or agent in production.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with VPC, EC2, Security Groups, ACLs, and IAM in AWS and GCP.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with infrastructure-as-code (Terraform, Ansible) or version-controlled configuration management for IT systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience administering an ITSM platform such as Freshservice or Jira Service Management, including forms, workflows, SLAs, and reporting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relevant certifications such as Jamf 200/300, Okta Certified Professional or Administrator, or associate-level AWS, Azure, or Google Cloud.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$112,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$168,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7999545003?gh_jid=7999545003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":5886776003,"location":{"name":"Boston, MA"},"metadata":null,"id":7999545003,"updated_at":"2026-09-18T14:46:37-04:00","requisition_id":"R-103040","title":"Senior Lead Go-To-Market Architect","company_name":"Klaviyo","first_published":"2026-09-18T14:46:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo\u0026#39;s operational infrastructure, built and managed by our GTM Systems team, powers our GTM engine. We\u0026#39;re looking for a Senior GTM Architect, a technical expert with end-to-end understanding of the systems behind marketing, sales, and customer experience, who can reimagine how that system works with an AI-first approach, and who is hands-on enough to build, ship, and de-risk the hardest parts.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our GTM Systems team sits at the center of Klaviyo\u0026#39;s GTM engine, powering the operational infrastructure that connects marketing, sales, partnerships, and customer success. We build and own the systems that enable our teams to move quickly, trust their data, and focus on what matters most: helping our customers grow. As we scale, we\u0026#39;re rebuilding the marketing, sales, and CX stack around agentic AI as the operating model, not a bolt-on experiment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Senior GTM Architect, you are the domain expert for how Klaviyo\u0026#39;s marketing, sales, and customer experience systems work together and how they should work differently once AI agents, not just dashboards and workflows, are doing meaningful parts of the job. You own the architecture across our CRM (Salesforce), marketing automation, sales engagement, data enrichment, and CS/support platforms. You translate ambiguous GTM strategy into system architecture (data models, integration patterns, agentic workflows), drive the roadmap by looking around the corner with GTM leadership, and stay hands-on to build and ship meaningful parts of the solution yourself, not just diagram it from a distance.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Because of the breadth of this remit, you\u0026#39;ll regularly present architecture decisions and AI transformation strategy directly to senior GTM, RevOps, and executive leadership, and need to influence outcomes well above your reporting line.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll make an impact\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own end-to-end GTM systems architecture: \u0026lt;/strong\u0026gt;Salesforce, marketing automation, sales engagement, data enrichment, and CS/support platforms, ensuring seamless integration and clean, bidirectional data flow across marketing, sales, and customer success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ship AI agents into production, not pilots: \u0026lt;/strong\u0026gt;build and deploy agentic workflows replacing manual GTM work with intelligent, auditable automation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Redesign core GTM processes around AI: \u0026lt;/strong\u0026gt;lead-to-revenue, opportunity management, renewals/expansion, and support handoffs, evaluating and piloting AI-native tools rather than just administering the existing stack.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Stay hands-on: \u0026lt;/strong\u0026gt;architect and ship meaningful pieces of the solution yourself (Apex, LWC, SOQL, integrations, AI orchestration layers), track your work transparently, and set the technical bar through code review and pairing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Establish data quality and governance standards \u0026lt;/strong\u0026gt;that keep GTM data trustworthy at scale, and build the reporting infrastructure that leadership relies on to make decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Serve as the go-to domain expert and trusted advisor \u0026lt;/strong\u0026gt;to Marketing, Sales, RevOps, CX, and senior/executive leadership translating complex architectural and AI tradeoffs into language that drives decisions in the room, not just documentation after the fact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Mentor engineers and GTM Systems teammates \u0026lt;/strong\u0026gt;on system design, AI-native workflow design, and technical tradeoff thinking.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What makes you a great fit\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve been the technical decision-maker for a complex, multi-system GTM platform (Salesforce or similar) spanning more than one function: marketing, sales, and/or customer success. You are\u0026amp;nbsp; able to both design the architecture and build meaningful parts of it yourself, hands-on with Apex, LWC, Flow, and integrations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have hands-on experience designing and building agentic AI/LLM-powered workflows for real business problems, and a clear, defensible point of view on where AI should replace human judgment in GTM workflows and where it shouldn\u0026#39;t.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You can translate ambiguous, cross-functional business problems (marketing, sales, CX, revenue operations) into a technical solution and a clear set of tradeoffs, then explain your reasoning to engineers and business stakeholders alike.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You operate with a high degree of autonomy and influence: given a fuzzy, high-visibility problem, you can drive it from discovery through design through delivery, and you\u0026#39;re comfortable being the person senior and executive leadership turns to for a straight answer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a track record of raising the bar for a team\u0026#39;s engineering practice through code review, GitHub-based workflows, and technical mentorship,\u0026amp;nbsp; even when you\u0026#39;re the most senior technical voice in the room.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to haves\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salesforce Application Architect, System Architect, or similar architect-track certification (or equivalent demonstrated experience).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with LLM/agent frameworks (LangChain, CrewAI, LlamaIndex, Agentforce, or similar) and deploying them into production environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with the broader GTM tooling ecosystem, conversation intelligence (Gong), marketing automation (HubSpot), customer success (Gainsight) and data enrichment (ZoomInfo/Clearbit/Clay) and how each integrates with a CRM.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with vector databases and RAG patterns for grounding AI agents in GTM and CRM knowledge.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at a high-growth software company supporting marketing, sales, and CX systems together not just a single function.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why this role matters at Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is not a purely strategic, diagrams-only architect role. Klaviyo\u0026#39;s GTM Systems function is actively shifting its engineering standard toward pro-code, GitHub-based development and AI-assisted, agentic workflows across marketing, sales, and CX. You\u0026#39;ll both set that direction and help build it. Here\u0026#39;s what makes it worth your time:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Your architecture decisions and your code directly affect how Klaviyo generates, converts, and retains revenue\u0026amp;nbsp; you own enough of both the design and the build to know it holds up.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ll have a broader canvas than a single-function systems role: marketing, sales, and CX are yours to architect as one system, not three.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ll help define what an AI-first GTM operating model looks like at Klaviyo establishing standards and practices that outlast any single sprint, and that leadership adopts because you made the case.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$164,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$246,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7997136003?gh_jid=7997136003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":5886776003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":7997136003,"updated_at":"2026-09-18T14:46:35-04:00","requisition_id":"R-103040","title":"Senior Lead Go-To-Market Architect","company_name":"Klaviyo","first_published":"2026-09-18T14:46:35-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo\u0026#39;s operational infrastructure, built and managed by our GTM Systems team, powers our GTM engine. We\u0026#39;re looking for a Senior GTM Architect, a technical expert with end-to-end understanding of the systems behind marketing, sales, and customer experience, who can reimagine how that system works with an AI-first approach, and who is hands-on enough to build, ship, and de-risk the hardest parts.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our GTM Systems team sits at the center of Klaviyo\u0026#39;s GTM engine, powering the operational infrastructure that connects marketing, sales, partnerships, and customer success. We build and own the systems that enable our teams to move quickly, trust their data, and focus on what matters most: helping our customers grow. As we scale, we\u0026#39;re rebuilding the marketing, sales, and CX stack around agentic AI as the operating model, not a bolt-on experiment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Senior GTM Architect, you are the domain expert for how Klaviyo\u0026#39;s marketing, sales, and customer experience systems work together and how they should work differently once AI agents, not just dashboards and workflows, are doing meaningful parts of the job. You own the architecture across our CRM (Salesforce), marketing automation, sales engagement, data enrichment, and CS/support platforms. You translate ambiguous GTM strategy into system architecture (data models, integration patterns, agentic workflows), drive the roadmap by looking around the corner with GTM leadership, and stay hands-on to build and ship meaningful parts of the solution yourself, not just diagram it from a distance.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Because of the breadth of this remit, you\u0026#39;ll regularly present architecture decisions and AI transformation strategy directly to senior GTM, RevOps, and executive leadership, and need to influence outcomes well above your reporting line.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll make an impact\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own end-to-end GTM systems architecture: \u0026lt;/strong\u0026gt;Salesforce, marketing automation, sales engagement, data enrichment, and CS/support platforms, ensuring seamless integration and clean, bidirectional data flow across marketing, sales, and customer success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ship AI agents into production, not pilots: \u0026lt;/strong\u0026gt;build and deploy agentic workflows replacing manual GTM work with intelligent, auditable automation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Redesign core GTM processes around AI: \u0026lt;/strong\u0026gt;lead-to-revenue, opportunity management, renewals/expansion, and support handoffs, evaluating and piloting AI-native tools rather than just administering the existing stack.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Stay hands-on: \u0026lt;/strong\u0026gt;architect and ship meaningful pieces of the solution yourself (Apex, LWC, SOQL, integrations, AI orchestration layers), track your work transparently, and set the technical bar through code review and pairing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Establish data quality and governance standards \u0026lt;/strong\u0026gt;that keep GTM data trustworthy at scale, and build the reporting infrastructure that leadership relies on to make decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Serve as the go-to domain expert and trusted advisor \u0026lt;/strong\u0026gt;to Marketing, Sales, RevOps, CX, and senior/executive leadership translating complex architectural and AI tradeoffs into language that drives decisions in the room, not just documentation after the fact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Mentor engineers and GTM Systems teammates \u0026lt;/strong\u0026gt;on system design, AI-native workflow design, and technical tradeoff thinking.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What makes you a great fit\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve been the technical decision-maker for a complex, multi-system GTM platform (Salesforce or similar) spanning more than one function: marketing, sales, and/or customer success. You are\u0026amp;nbsp; able to both design the architecture and build meaningful parts of it yourself, hands-on with Apex, LWC, Flow, and integrations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have hands-on experience designing and building agentic AI/LLM-powered workflows for real business problems, and a clear, defensible point of view on where AI should replace human judgment in GTM workflows and where it shouldn\u0026#39;t.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You can translate ambiguous, cross-functional business problems (marketing, sales, CX, revenue operations) into a technical solution and a clear set of tradeoffs, then explain your reasoning to engineers and business stakeholders alike.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You operate with a high degree of autonomy and influence: given a fuzzy, high-visibility problem, you can drive it from discovery through design through delivery, and you\u0026#39;re comfortable being the person senior and executive leadership turns to for a straight answer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a track record of raising the bar for a team\u0026#39;s engineering practice through code review, GitHub-based workflows, and technical mentorship,\u0026amp;nbsp; even when you\u0026#39;re the most senior technical voice in the room.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to haves\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salesforce Application Architect, System Architect, or similar architect-track certification (or equivalent demonstrated experience).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with LLM/agent frameworks (LangChain, CrewAI, LlamaIndex, Agentforce, or similar) and deploying them into production environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with the broader GTM tooling ecosystem, conversation intelligence (Gong), marketing automation (HubSpot), customer success (Gainsight) and data enrichment (ZoomInfo/Clearbit/Clay) and how each integrates with a CRM.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with vector databases and RAG patterns for grounding AI agents in GTM and CRM knowledge.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at a high-growth software company supporting marketing, sales, and CX systems together not just a single function.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why this role matters at Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is not a purely strategic, diagrams-only architect role. Klaviyo\u0026#39;s GTM Systems function is actively shifting its engineering standard toward pro-code, GitHub-based development and AI-assisted, agentic workflows across marketing, sales, and CX. You\u0026#39;ll both set that direction and help build it. Here\u0026#39;s what makes it worth your time:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Your architecture decisions and your code directly affect how Klaviyo generates, converts, and retains revenue\u0026amp;nbsp; you own enough of both the design and the build to know it holds up.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ll have a broader canvas than a single-function systems role: marketing, sales, and CX are yours to architect as one system, not three.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ll help define what an AI-first GTM operating model looks like at Klaviyo establishing standards and practices that outlast any single sprint, and that leadership adopts because you made the case.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$164,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$246,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7517734003?gh_jid=7517734003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5674259003,"location":{"name":"Boston, MA"},"metadata":null,"id":7517734003,"updated_at":"2026-09-19T04:02:37-04:00","requisition_id":"R-101696","title":"Senior Lead Product Manager, Enterprise","company_name":"Klaviyo","first_published":"2026-01-26T13:53:57-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo helps businesses own their growth by making it easy to turn customer data into powerful personalized experiences. More than 183,000 brands worldwide use Klaviyo to deliver smarter marketing, build stronger relationships, and accelerate revenue all powered by data, automation, and intelligence. As we expand further into the enterprise market, we’re scaling our platform to meet the needs of the world’s largest and fastest-growing consumer brands by building for performance, security, extensibility, and trust without sacrificing the usability and speed that make Klaviyo special.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is seeking a Senior Lead Product Manager to drive our Enterprise product strategy and lead the evolution of our platform for the world’s most sophisticated, data-driven brands. This role sits at the center of one of Klaviyo’s most important growth opportunities: becoming the trusted B2C CRM for Enterprise customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will own multiple product areas critical to our Enterprise initiatives—including unifying customer data, powering AI-driven automation, and expanding our ecosystem integrations—while partnering closely with Product, Engineering, Design, Go-to-Market and Partner teams. This is a highly visible role that balances long-term platform strategy with near-term delivery, ensuring we meet enterprise customer expectations without compromising scalability or reliability.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Set and evangelize a 2–3 year vision for Klaviyo’s Enterprise platform that delivers scalability, flexibility, and enterprise-grade governance while preserving ease of use.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate company goals into clear OKRs and roadmaps that accelerate Enterprise adoption, retention, and ARR growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent the voice of large, global customers in strategic product discussions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;B2C CRM for Enterprise: Deliver capabilities that unify customer data across channels, enable real-time personalization, and support global data governance and compliance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate deeply with Engineering, Design, Sales, Solutions, Customer Success, Security, and Legal to deliver cohesive enterprise experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead roadmap reviews, facilitate strategic tradeoffs, and ensure alignment across teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a central point of coordination for enterprise commitments from RFP support and security reviews through onboarding and long-term success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Bring:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;12+ years of experience in Product Management with significant exposure to Enterprise SaaS products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success leading enterprise-grade or platform products such as CRM, marketing automation, customer data platforms, analytics, data infrastructure, or AI-driven systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct experience supporting large enterprise customers (e.g., Fortune 1000), not just SMB or self-serve products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong intuition for what drives enterprise purchasing decisions: trust, compliance, scalability, configurability, integrations, and roadmap credibility.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience partnering with Sales, Solutions Engineering, and Customer Success on enterprise deals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable discussing system architecture, data models, APIs, integrations, data flows, and security standards with engineering teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working on products with complex data infrastructure, distributed systems, or significant integration dependencies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to influence and lead across Product, Engineering, GTM, Security, and Legal without direct authority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of translating enterprise customer needs into clear product requirements, thoughtful tradeoffs, and scalable platform solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication and storytelling skills, with the ability to align diverse teams around shared priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$196,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$294,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4007869003,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7453469003?gh_jid=7453469003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":5634516003,"location":{"name":"Boston, MA"},"metadata":null,"id":7453469003,"updated_at":"2026-08-26T11:10:54-04:00","requisition_id":"R-101624","title":"Senior Lead Program Manager, Technical Programs","company_name":"Klaviyo","first_published":"2025-10-16T10:04:39-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo started with the simple idea that businesses should own their own data and use it to create better, more personalized experiences for their customers. In this role you will be a dedicated leader for the long-term health, strategy, and continuous evolution of a critical, core technology platform supporting a key customer vertical.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Engineering and Product to define the multi-year technical strategy and roadmap, ensuring platform evolution aligns with long-term business goals and providing technical oversight for foundational work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prioritize and program manage strategic, non-functional programs (e.g., technical debt, capacity planning, architecture scaling) and specific enterprise initiatives, ensuring system stability and future readiness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee the full lifecycle of platform features, from technical design to implementation, establishing predictable development and release processes, and ensuring high standards for quality and scalability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define clear ways of working, create frameworks for cross-team collaboration, establish content repositories, and articulate the platform\u0026#39;s enterprise narrative and boundaries.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary communication leader, tailoring information to secure buy-in and consensus across engineering and business leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive a mindset of operational excellence, challenging existing processes and implementing solutions that prioritize automation over manual efforts, while working comfortably with ambiguity during capability building.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of experience in technical program management within a fast-paced engineering environment (ideally SaaS or high-growth tech).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to successfully manage a perpetual program with a rolling roadmap\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to manage multiple priorities and deliver results across complex, cross-functional programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong project management skills with fluency in tools such as Asana, Jira, Linear or Smartsheet.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$192,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$288,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7996252003?gh_jid=7996252003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5886393003,"location":{"name":"Boston, MA"},"metadata":null,"id":7996252003,"updated_at":"2026-09-17T14:01:29-04:00","requisition_id":"R-103056","title":"Senior Lead, Public Relations","company_name":"Klaviyo","first_published":"2026-09-17T14:01:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Summary:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Senior Public Relations Lead to join Klaviyo\u0026#39;s growing Communications team. This is a senior role for a strategic storyteller who can turn complex product and business narratives into compelling, media-ready stories, with a focus on corporate and product communications. You\u0026#39;ll be a critical player in building out our AI and agent story for the enterprise and help tell it as we reposition Klaviyo as the autonomous B2C CRM. You\u0026#39;ll partner directly with our Head of Communications and work closely with our C-suite, especially our Chief Product Officer, to bring these stories to life in unique and compelling ways that go beyond traditional media.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own PR across corporate and product communications\u0026lt;/strong\u0026gt;, aligning media strategy and messaging with company goals, product launches, and business milestones.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive media engagement \u0026lt;/strong\u0026gt;across business, tech, trade and broadcast.\u0026amp;nbsp; Proactively pitch stories, build relationships with media, and secure standout coverage while finding creative, non-traditional ways to tell our story too.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Develop executive thought leadership programs\u0026lt;/strong\u0026gt;: shape unique points of view, craft messaging and soundbites, grow executive presence on LinkedIn, and secure top-tier speaking and media opportunities for our C-suite - especially our Chief Product Officer but also supporting programs for our CTO, CMO and on occasion co-CEOs and CFO.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own and evolve Klaviyo\u0026#39;s agent story:\u0026lt;/strong\u0026gt; build a distinctive point of view that sets Klaviyo’s agents apart to help position Klaviyo as a leader in the agent and AI space.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead data-driven narrative development:\u0026lt;/strong\u0026gt; Collaborate with product, marketing, and analytics teams to surface insights from Klaviyo’s platform and turn them into compelling narratives and media angles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Manage PR agencies\u0026lt;/strong\u0026gt;: Lead our relationship with our US and European PR agencies\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Support and train spokespeople\u0026lt;/strong\u0026gt;: providing message development, prep, and coaching for interviews, and speaking engagements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ll also partner cross-functionally - especially with Product Marketing, Investor Relations, Content, Internal Comms - to identify timely, relevant stories and ensure our messaging is consistent, clear, and media-ready.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with the content team on reactive blog posts responding to industry news\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use and build AI tools to automate and speed up the team\u0026#39;s workflows\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to secure standout coverage across top-tier business, technology, trade, and broadcast outlets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience partnering directly with senior executives on media opportunities, speaking engagements, messaging, and thought leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong ability to translate complex technical products, data, and business concepts into clear, compelling, media-ready narratives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic and creative thinker with exceptional writing and communication skills, and the ability to move seamlessly between strategy and hands-on execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of how corporate and product communications intersect, with the ability to bring both together through compelling, integrated storytelling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong relationship builder who can effectively influence and collaborate with senior leaders, cross-functional partners, media, and external agencies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable operating with a high degree of ownership and autonomy in a fast-paced environment where priorities and business needs can evolve quickly\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Education and Experience:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field, or equivalent practical experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10+ years of relevant experience in public relations, corporate communications, media relations, or a related field, including experience in-house and/or at an agency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting technology, SaaS, B2B, or other high-growth companies strongly preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience developing corporate and product communications strategies, partnering with senior executives, and leading high-impact media and thought leadership programs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$152,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$228,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005184003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7997472003?gh_jid=7997472003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5886393003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":7997472003,"updated_at":"2026-09-17T14:01:32-04:00","requisition_id":"R-103056","title":"Senior Lead, Public Relations","company_name":"Klaviyo","first_published":"2026-09-17T14:01:32-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Summary:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Senior Public Relations Lead to join Klaviyo\u0026#39;s growing Communications team. This is a senior role for a strategic storyteller who can turn complex product and business narratives into compelling, media-ready stories, with a focus on corporate and product communications. You\u0026#39;ll be a critical player in building out our AI and agent story for the enterprise and help tell it as we reposition Klaviyo as the autonomous B2C CRM. You\u0026#39;ll partner directly with our Head of Communications and work closely with our C-suite, especially our Chief Product Officer, to bring these stories to life in unique and compelling ways that go beyond traditional media.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own PR across corporate and product communications\u0026lt;/strong\u0026gt;, aligning media strategy and messaging with company goals, product launches, and business milestones.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive media engagement \u0026lt;/strong\u0026gt;across business, tech, trade and broadcast.\u0026amp;nbsp; Proactively pitch stories, build relationships with media, and secure standout coverage while finding creative, non-traditional ways to tell our story too.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Develop executive thought leadership programs\u0026lt;/strong\u0026gt;: shape unique points of view, craft messaging and soundbites, grow executive presence on LinkedIn, and secure top-tier speaking and media opportunities for our C-suite - especially our Chief Product Officer but also supporting programs for our CTO, CMO and on occasion co-CEOs and CFO.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own and evolve Klaviyo\u0026#39;s agent story:\u0026lt;/strong\u0026gt; build a distinctive point of view that sets Klaviyo’s agents apart to help position Klaviyo as a leader in the agent and AI space.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead data-driven narrative development:\u0026lt;/strong\u0026gt; Collaborate with product, marketing, and analytics teams to surface insights from Klaviyo’s platform and turn them into compelling narratives and media angles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Manage PR agencies\u0026lt;/strong\u0026gt;: Lead our relationship with our US and European PR agencies\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Support and train spokespeople\u0026lt;/strong\u0026gt;: providing message development, prep, and coaching for interviews, and speaking engagements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ll also partner cross-functionally - especially with Product Marketing, Investor Relations, Content, Internal Comms - to identify timely, relevant stories and ensure our messaging is consistent, clear, and media-ready.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with the content team on reactive blog posts responding to industry news\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use and build AI tools to automate and speed up the team\u0026#39;s workflows\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to secure standout coverage across top-tier business, technology, trade, and broadcast outlets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience partnering directly with senior executives on media opportunities, speaking engagements, messaging, and thought leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong ability to translate complex technical products, data, and business concepts into clear, compelling, media-ready narratives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic and creative thinker with exceptional writing and communication skills, and the ability to move seamlessly between strategy and hands-on execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of how corporate and product communications intersect, with the ability to bring both together through compelling, integrated storytelling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong relationship builder who can effectively influence and collaborate with senior leaders, cross-functional partners, media, and external agencies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable operating with a high degree of ownership and autonomy in a fast-paced environment where priorities and business needs can evolve quickly\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Education and Experience:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field, or equivalent practical experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10+ years of relevant experience in public relations, corporate communications, media relations, or a related field, including experience in-house and/or at an agency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting technology, SaaS, B2B, or other high-growth companies strongly preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience developing corporate and product communications strategies, partnering with senior executives, and leading high-impact media and thought leadership programs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$152,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$228,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005184003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7809608003?gh_jid=7809608003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5797613003,"location":{"name":"Boston, MA"},"metadata":null,"id":7809608003,"updated_at":"2026-09-01T03:03:29-04:00","requisition_id":"R-102857","title":"Senior Lead Software Engineer - Data Platform","company_name":"Klaviyo","first_published":"2026-07-22T09:23:52-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;Senior Lead Software Engineer - Data Platform\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;Team Overview\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Data Platform organization owns the foundational data systems that power analytics, AI/ML, and product use cases across Klaviyo. This Senior Lead role is anchored in the Data Lake domain, while working broadly across Data Platform to support and align with adjacent teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In practice, this role helps shape and connect the technical direction across lakehouse storage and compute, data onboarding and orchestration, modeled data layers, and the operational automation that keeps the platform reliable, observable, and usable at scale. The role requires strong judgment in connecting work across teams rather than optimizing only within a single technical boundary.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The scope is not just to improve one system in isolation, but to make the broader data platform more trustworthy, scalable, and easier to operate. That includes aligning roadmaps across teams, supporting high-impact and complex cross-team projects, and helping represent Data Platform clearly to partner teams and stakeholders.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;How You’ll Make an Impact\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Lead Software Engineer in Data Platform, with primary focus on Data Lake, you will:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Independently own and drive high-impact technical objectives that span multiple Data Platform teams, especially Data Lake while supporting work that intersects with Data Automation and Data Warehouse.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help align technical roadmaps across Data Platform so teams are making coherent investments against shared priorities, dependencies, and long-term platform direction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead large, complex, cross-team initiatives from discovery through rollout and long-term ownership, especially where success depends on coordination across organizational and technical boundaries.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make high-judgment architectural decisions across core platform systems including lakehouse storage and compute, orchestration, modeled data layers, and operational automation, and create reference patterns that other teams can reuse.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish paved paths, standards, and shared abstractions that reduce repetitive manual work and make onboarding, operating, and evolving data systems dramatically faster and more reliable across the platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with engineering, product, analytics, AI/ML, and governance stakeholders, and represent Data Platform clearly in cross-functional discussions that require both technical depth and strong external communication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help drive alignment on complex projects by clarifying trade-offs, surfacing dependencies early, and ensuring teams stay coordinated as priorities or execution details shift.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be accountable, with team and engineering leaders, for the long-term technical health of the systems in your scope across reliability, scalability, performance, cost, security, and operational excellence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the response to complex platform issues when needed, working directly with engineers across teams during high-severity situations and turning lessons learned into lasting improvements in architecture, operations, and communication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Invest in the growth of senior and lead engineers through design reviews, RFC feedback, architectural coaching, and active participation in senior engineering hiring.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Who You Are\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are passionate about building platforms for the long term and can balance technical quality, engineering velocity, and business impact across multiple teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have 12+ years of software engineering experience and deep knowledge of distributed systems, data platform architecture, and large-scale analytical processing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You bring deep expertise in one or more core Data Platform problem spaces such as lakehouse architecture, data ingestion and transformation, distributed compute, data warehousing, platform reliability, or developer-facing data infrastructure, while maintaining strong system-level thinking across interconnected areas.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have independently led large, ambiguous, multi-quarter programs and have a track record of making clear architectural calls, breaking through technical obstacles, and leading teams through critical operational moments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong hands-on experience with the kinds of systems this role touches, including Iceberg-based storage, Spark or EMR-based compute, Airflow-based orchestration, Python-based data platform tooling, modeled data systems, and AWS-hosted infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You understand how to build and operate trustworthy data platforms, including schema evolution, materialization patterns, observability, backfills, repairs, audits, access controls, and cost-aware platform operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are highly effective at driving outcomes through influence and technical leadership rather than direct authority, and you communicate clearly with both technical and non-technical partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are passionate about mentoring other engineers and creating the patterns, guidance, and opportunities that help senior engineers and leads grow.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You enjoy improving how systems and teams work, whether through better architecture, tooling, workflows, or operating practices.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Nice to Have\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with custom built databases and CDM-style modeled data layers, especially transforming landing data into durable, queryable business entities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building or extending managed table frameworks such as Materialized Views and related operational tooling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with data governance, ownership, discoverability, residency, or regulated-data programs such as GDPR or HIPAA.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building platform automation for backfills, repairs, optimization, autoscaling, and agentic support for engineers operating complex data systems.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Technologies We Use\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Core technologies and platform components used by the Data Lake team include:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Iceberg S3 tables for the foundational storage layer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Spark / EMR for large-scale analytical compute.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airflow for orchestration, scheduling, and workflow tracking.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Materialized Views and Python-based platform frameworks for managed Iceberg tables and related data tooling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Landing-table loaders and CDM tables for ingestion and modeled data transformations that support KDB.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Audit and operational automation for maintenance, observability, backfills, repairs, optimization, autoscaling, and access controls.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS-hosted infrastructure supporting the lakehouse platform and its surrounding systems.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$216,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$324,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7855726003?gh_jid=7855726003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":5818802003,"location":{"name":"Boston, MA"},"metadata":null,"id":7855726003,"updated_at":"2026-09-11T14:16:50-04:00","requisition_id":"R-102900","title":"Senior Lead Technical Program Manager - Infrastructure","company_name":"Klaviyo","first_published":"2026-08-17T11:19:11-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo\u0026#39;s infrastructure is the foundation that every product, every customer, and every engineer depends on. In this role you will be the connective tissue between our Infrastructure organization and the rest of engineering, driving the rollout of critical, cross-cutting programs that affect how we build, operate, and secure our platform at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will juggle a high volume of parallel efforts across cloud infrastructure, FinOps, build systems, software migrations, security operations, and more, keeping each moving, supporting teams to be successful, and escalating quickly when capacity or priority decisions need to be made. This is not a role for someone who waits to be told what to do. It\u0026#39;s a role for someone who drives.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll make a difference\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the rollout of infrastructure initiatives across engineering. Drive programs from planning through completion, coordinating across teams that don\u0026#39;t report to you and don\u0026#39;t always have capacity to prioritize infrastructure work. Keep things moving.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage a high volume of concurrent efforts. At any given time you\u0026#39;ll be tracking security operations improvements, FinOps initiatives, build system changes, software migrations, and other cross-cutting infrastructure programs simultaneously. Clear prioritization and status visibility are non-negotiable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hold teams accountable and escalate when needed. You know how to build the relationships and create the visibility that keeps infrastructure work from getting deprioritized. When a team genuinely lacks capacity, you surface that quickly, bring the right people into the conversation, and get a trade-off decision made — not absorb the delay quietly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a way to provide program health continuously. Establish and maintain clear, actionable reporting on the status of all infrastructure rollouts. Leadership should always know what\u0026#39;s on track, what\u0026#39;s at risk, and what decisions are needed from them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Infrastructure leadership on planning and prioritization. Work closely with engineering and SRE leadership to build and maintain a rolling roadmap, sequence work across teams, and ensure infrastructure investments align with engineering and business priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define clear ways of working across teams. Create frameworks, templates, and coordination models that make it easier for infrastructure and product engineering teams to work together effectively. Build the playbook as you go.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop deep technical fluency in the programs you own. You don\u0026#39;t need to write the code, but you need to understand what\u0026#39;s being built, why it matters, and what the technical risks are well enough to ask the right questions, identify blockers early, and represent the work credibly to engineering leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive automation and operational excellence. Challenge manual processes wherever you find them. Partner with infrastructure teams to identify opportunities to centralize and automate change rather than default to simply assigning out the same work to different teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Who you are\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Technically fluent. You\u0026#39;ve worked closely with infrastructure, SRE, or platform engineering teams. You understand security operations, cloud infrastructure, CI/CD, and software migrations well enough to engage substantively, not just track status.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A driver, not a facilitator. You move work forward. You follow up, push back, escalate, and hold people accountable, constructively, but consistently. You don\u0026#39;t wait for the next meeting to surface a problem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influential and relationship-driven. You know that infrastructure work gets done through trust, not authority. You build strong relationships across engineering teams, understand what motivates different stakeholders, and use that context to create alignment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI-first in how you work. You don\u0026#39;t just talk about AI, you use it daily to move faster, work smarter, and do more with less. You bring that mindset to the teams you work with and actively look for opportunities to automate, accelerate, and improve how programs are run.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable with high volume and ambiguity. You can manage many parallel workstreams without losing track of any of them, and you don\u0026#39;t need a clean problem statement to get started.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear and direct communicator. You tailor your message by audience, engineering teams need different information than engineering VPs, and you make it easy for leadership to understand status and make decisions quickly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outcome-oriented. You measure success by realizing the impact and what improves, not by the quality of your tracking.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Preferred experience (guidance, not gates)\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience in technical program management within a fast-paced product engineering environment, ideally SaaS or high-growth tech.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience driving large-scale infrastructure rollouts across multiple engineering teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with cloud infrastructure, FinOps, security operations, and software migration programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong fluency in tools such as Jira, Linear, Asana, or Smartsheet.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of managing competing priorities and delivering results without direct authority over engineering teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Nice to haves\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in both infrastructure and product engineering contexts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with FinOps frameworks and cloud cost optimization programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building or evolving TPM practices in a nascent or growing function.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on with CI/CD tooling, build systems, or security compliance frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$192,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$288,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7992869003?gh_jid=7992869003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":5818802003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":7992869003,"updated_at":"2026-09-11T14:22:52-04:00","requisition_id":"R-102900","title":"Senior Lead Technical Program Manager - Infrastructure","company_name":"Klaviyo","first_published":"2026-09-11T14:22:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo\u0026#39;s infrastructure is the foundation that every product, every customer, and every engineer depends on. In this role you will be the connective tissue between our Infrastructure organization and the rest of engineering, driving the rollout of critical, cross-cutting programs that affect how we build, operate, and secure our platform at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will juggle a high volume of parallel efforts across cloud infrastructure, FinOps, build systems, software migrations, security operations, and more, keeping each moving, supporting teams to be successful, and escalating quickly when capacity or priority decisions need to be made. This is not a role for someone who waits to be told what to do. It\u0026#39;s a role for someone who drives.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll make a difference\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the rollout of infrastructure initiatives across engineering. Drive programs from planning through completion, coordinating across teams that don\u0026#39;t report to you and don\u0026#39;t always have capacity to prioritize infrastructure work. Keep things moving.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage a high volume of concurrent efforts. At any given time you\u0026#39;ll be tracking security operations improvements, FinOps initiatives, build system changes, software migrations, and other cross-cutting infrastructure programs simultaneously. Clear prioritization and status visibility are non-negotiable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hold teams accountable and escalate when needed. You know how to build the relationships and create the visibility that keeps infrastructure work from getting deprioritized. When a team genuinely lacks capacity, you surface that quickly, bring the right people into the conversation, and get a trade-off decision made — not absorb the delay quietly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a way to provide program health continuously. Establish and maintain clear, actionable reporting on the status of all infrastructure rollouts. Leadership should always know what\u0026#39;s on track, what\u0026#39;s at risk, and what decisions are needed from them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Infrastructure leadership on planning and prioritization. Work closely with engineering and SRE leadership to build and maintain a rolling roadmap, sequence work across teams, and ensure infrastructure investments align with engineering and business priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define clear ways of working across teams. Create frameworks, templates, and coordination models that make it easier for infrastructure and product engineering teams to work together effectively. Build the playbook as you go.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop deep technical fluency in the programs you own. You don\u0026#39;t need to write the code, but you need to understand what\u0026#39;s being built, why it matters, and what the technical risks are well enough to ask the right questions, identify blockers early, and represent the work credibly to engineering leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive automation and operational excellence. Challenge manual processes wherever you find them. Partner with infrastructure teams to identify opportunities to centralize and automate change rather than default to simply assigning out the same work to different teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Who you are\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Technically fluent. You\u0026#39;ve worked closely with infrastructure, SRE, or platform engineering teams. You understand security operations, cloud infrastructure, CI/CD, and software migrations well enough to engage substantively, not just track status.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A driver, not a facilitator. You move work forward. You follow up, push back, escalate, and hold people accountable, constructively, but consistently. You don\u0026#39;t wait for the next meeting to surface a problem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influential and relationship-driven. You know that infrastructure work gets done through trust, not authority. You build strong relationships across engineering teams, understand what motivates different stakeholders, and use that context to create alignment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI-first in how you work. You don\u0026#39;t just talk about AI, you use it daily to move faster, work smarter, and do more with less. You bring that mindset to the teams you work with and actively look for opportunities to automate, accelerate, and improve how programs are run.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable with high volume and ambiguity. You can manage many parallel workstreams without losing track of any of them, and you don\u0026#39;t need a clean problem statement to get started.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear and direct communicator. You tailor your message by audience, engineering teams need different information than engineering VPs, and you make it easy for leadership to understand status and make decisions quickly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outcome-oriented. You measure success by realizing the impact and what improves, not by the quality of your tracking.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Preferred experience (guidance, not gates)\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience in technical program management within a fast-paced product engineering environment, ideally SaaS or high-growth tech.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience driving large-scale infrastructure rollouts across multiple engineering teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with cloud infrastructure, FinOps, security operations, and software migration programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong fluency in tools such as Jira, Linear, Asana, or Smartsheet.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of managing competing priorities and delivering results without direct authority over engineering teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Nice to haves\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in both infrastructure and product engineering contexts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with FinOps frameworks and cloud cost optimization programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building or evolving TPM practices in a nascent or growing function.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on with CI/CD tooling, build systems, or security compliance frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$192,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$288,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7855802003?gh_jid=7855802003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":5818842003,"location":{"name":"Palo Alto, CA"},"metadata":null,"id":7855802003,"updated_at":"2026-09-01T12:41:13-04:00","requisition_id":"R-102916","title":"Senior Machine Learning Engineer","company_name":"Klaviyo","first_published":"2026-09-01T12:41:13-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Sr. Machine Learning Engineer\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Palo Alto, CA (Onsite 5x a week)\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, we believe the future of software lies not in productivity tools for human users but in software that can run and optimize itself based on outcome or reward metrics. We’ve built the infrastructure and application that serve as the interface between businesses and consumers. We now have over 200,000+ customers, billions of consumer profiles, and hundreds of billions of customer messages and follow-on conversion data. We have a big opportunity to build state-of-the-art AI and machine learning technologies at Klaviyo to power our products and develop AI agents that can automatically create and execute marketing or customer experiences, strategies, and campaigns for any business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a \u0026lt;strong\u0026gt;Sr. Machine Learning Engineer at Klaviyo\u0026lt;/strong\u0026gt;, you will help build models that extract insights from the massive streams of data that Klaviyo ingests continuously. You will apply cutting-edge techniques from deep learning, recommender systems, language modeling, and more to integrate artificial intelligence into our product and bring customers value. You will need to deep dive into the product and the code to understand and contribute to solutions with your technical knowledge and experiences. You will be working with partners in Engineering, Product, and Design to solve challenging problems, and talking to stakeholders and customers firsthand.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Things you’ll do \u0026amp;amp; make a difference\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Train and deploy large-scale Machine Learning models in production systems to improve the values our product provide to our customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create AI engines or agents that can automatically create and execute marketing or customer experiences, strategies, and campaigns for any business and demonstrably outperform our human customers at Klaviyo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Introduce conversational AI interfaces into our software to make our customers more efficient users of our products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build generative AI models that can automatically generate content for marketing given customer input on context, to maximize customer ROI or improve customers’ productivity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work in high impact environments with fast experimentation and product development cycles\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What we are looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advanced degree in Computer Science, Artificial Intelligence, Machine Learning, or a related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in AI, machine learning, or related fields, with a track record of successfully leading large-scale AI / machine learning projects launched in products with a significant impact on users / customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with machine learning frameworks such as Huggingface, PyTorch, Tensorflow, Keras; Experience with distributed training with Spark, Ray, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading technical projects and working with engineering teams and product managers successfully to deliver customer-facing features\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience of developing and putting machine learning models into production, while also owning and maintaining production models long term\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience owning the full product lifecycle of ML development, including defining success metrics, designing and analyzing A/B tests, and iterating based on result\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience mentoring others\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with recommendation systems, including designing, training, and deploying recommendation models, as well as building retrieval and ranking systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in B2B businesses and interacting with customers directly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience developing technical roadmaps for solving complex business problems using Machine Learning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience fine-tuning and productionizing transformer-based models at scale, particularly large language models.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$196,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$294,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4117753003,"name":"Palo Alto","location":"Palo Alto, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7710022003?gh_jid=7710022003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5754273003,"location":{"name":"Denver, CO"},"metadata":null,"id":7710022003,"updated_at":"2026-08-26T11:10:55-04:00","requisition_id":"R-102520","title":"Senior Manager, Partner Sales","company_name":"Klaviyo","first_published":"2026-04-21T14:53:36-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Klaviyo, the partnerships team prides themselves on being marketing and product experts. As a Senior Manager, Mid-Enterprise PAMs, you will oversee a team of Partner Account Managers, ensuring they are set up for success to achieve their goals. These goals will also be met by working on a variety of initiatives that ultimately will benefit the ongoing partner experience. This includes, but is not limited to overseeing and iterating on our partner engagement model, aligning with our Partner Marketing team, and driving revenue. You will leverage strong communication and consultative skills to understand your team\u0026#39;s needs and establish a growth strategy so that your team is able to hit various goals presented to them.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Senior Manager, Mid-Enterprise Partner Account Managers recruits, trains, develops and supports experienced Partner Managers working within the Mid-Enterprise and enterprise segment to ensure that they meet specific new business goals on a weekly, monthly, quarterly and annual basis. Responsible for training and developing their direct reports, while also being on top of the forecast and important leading indicators of success. In this role you are responsible for enabling your team to manage Klaviyo partners, and ensure they are articulating the value of Klaviyo, differentiating Klaviyo from other solutions, managing business development opportunities (and co-selling) with their partners, driving co-marketing alongside the ecosystem marketing team, and ensuring they are acting as a thought leaders in their space.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you’ll make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Become a trusted management advisor that your team can lean on regularly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Become a fierce internal advocate of the partner program to ensure our team is interlocked with other departments in order to achieve our goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with your team to enable them to activate new agency partners by building and managing a lead referral pipeline with your partner portfolio\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be comfortable operating with and exceeding revenue-focused goals at the team level\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring your creative thinking, strategies, and ideas to advance Klaviyo’s values, build our culture, and execute on our vision for the future\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take part in owning projects which will in turn allow you to collaborate with a highly driven team to ensure success in attaining company wide goals, initiatives and maintaining focus on revenue production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage new and existing team members to ensure success across the entirety of the Agency Partnerships managed program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel: up to 25%, to meet and develop relationships with our agency partners, team members and participate in events\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have 6+ years of relationship building experience that you can share with your team and showcase that you are adept at influencing and relationship building\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Management experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have partnerships and/or sales experience with a direct revenue target\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are thoughtful, engaging, and energetic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable and confident teaching your team members on how to thoughtfully hunt and adding/extracting value from new partnerships\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Obsessed with understanding how you can make the partnership experience more beneficial to our service partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extremely comfortable both operating on a team level and working with management peers to identify and solve complex problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable presenting in large groups (both internally and externally) as you will be showcasing yourself as a thought leader in our organization and industry\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively solicit and act on feedback from your customers, partners, team members, and peers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a positive outlook and excellent written and verbal communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have 4-6 years of SaaS account management, channel and/or sales experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work collaboratively with Sales, Enablement, CS, Marketing and Product to achieve top line company revenue goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#CR1 #LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$140,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$210,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7709950003?gh_jid=7709950003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5754273003,"location":{"name":"Boston, MA"},"metadata":null,"id":7709950003,"updated_at":"2026-08-26T11:10:55-04:00","requisition_id":"R-102520","title":"Senior Manager, Partner Sales","company_name":"Klaviyo","first_published":"2026-04-21T14:53:35-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Klaviyo, the partnerships team prides themselves on being marketing and product experts. As a Senior Manager, Mid-Enterprise PAMs, you will oversee a team of Partner Account Managers, ensuring they are set up for success to achieve their goals. These goals will also be met by working on a variety of initiatives that ultimately will benefit the ongoing partner experience. This includes, but is not limited to overseeing and iterating on our partner engagement model, aligning with our Partner Marketing team, and driving revenue. You will leverage strong communication and consultative skills to understand your team\u0026#39;s needs and establish a growth strategy so that your team is able to hit various goals presented to them.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Senior Manager, Mid-Enterprise Partner Account Managers recruits, trains, develops and supports experienced Partner Managers working within the Mid-Enterprise and enterprise segment to ensure that they meet specific new business goals on a weekly, monthly, quarterly and annual basis. Responsible for training and developing their direct reports, while also being on top of the forecast and important leading indicators of success. In this role you are responsible for enabling your team to manage Klaviyo partners, and ensure they are articulating the value of Klaviyo, differentiating Klaviyo from other solutions, managing business development opportunities (and co-selling) with their partners, driving co-marketing alongside the ecosystem marketing team, and ensuring they are acting as a thought leaders in their space.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you’ll make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Become a trusted management advisor that your team can lean on regularly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Become a fierce internal advocate of the partner program to ensure our team is interlocked with other departments in order to achieve our goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with your team to enable them to activate new agency partners by building and managing a lead referral pipeline with your partner portfolio\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be comfortable operating with and exceeding revenue-focused goals at the team level\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring your creative thinking, strategies, and ideas to advance Klaviyo’s values, build our culture, and execute on our vision for the future\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take part in owning projects which will in turn allow you to collaborate with a highly driven team to ensure success in attaining company wide goals, initiatives and maintaining focus on revenue production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage new and existing team members to ensure success across the entirety of the Agency Partnerships managed program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel: up to 25%, to meet and develop relationships with our agency partners, team members and participate in events\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have 6+ years of relationship building experience that you can share with your team and showcase that you are adept at influencing and relationship building\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Management experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have partnerships and/or sales experience with a direct revenue target\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are thoughtful, engaging, and energetic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable and confident teaching your team members on how to thoughtfully hunt and adding/extracting value from new partnerships\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Obsessed with understanding how you can make the partnership experience more beneficial to our service partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extremely comfortable both operating on a team level and working with management peers to identify and solve complex problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable presenting in large groups (both internally and externally) as you will be showcasing yourself as a thought leader in our organization and industry\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively solicit and act on feedback from your customers, partners, team members, and peers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a positive outlook and excellent written and verbal communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have 4-6 years of SaaS account management, channel and/or sales experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work collaboratively with Sales, Enablement, CS, Marketing and Product to achieve top line company revenue goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#CR1 #LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$140,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$210,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7710023003?gh_jid=7710023003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5754273003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":7710023003,"updated_at":"2026-08-26T11:10:55-04:00","requisition_id":"R-102520","title":"Senior Manager, Partner Sales","company_name":"Klaviyo","first_published":"2026-04-21T14:53:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Klaviyo, the partnerships team prides themselves on being marketing and product experts. As a Senior Manager, Mid-Enterprise PAMs, you will oversee a team of Partner Account Managers, ensuring they are set up for success to achieve their goals. These goals will also be met by working on a variety of initiatives that ultimately will benefit the ongoing partner experience. This includes, but is not limited to overseeing and iterating on our partner engagement model, aligning with our Partner Marketing team, and driving revenue. You will leverage strong communication and consultative skills to understand your team\u0026#39;s needs and establish a growth strategy so that your team is able to hit various goals presented to them.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Senior Manager, Mid-Enterprise Partner Account Managers recruits, trains, develops and supports experienced Partner Managers working within the Mid-Enterprise and enterprise segment to ensure that they meet specific new business goals on a weekly, monthly, quarterly and annual basis. Responsible for training and developing their direct reports, while also being on top of the forecast and important leading indicators of success. In this role you are responsible for enabling your team to manage Klaviyo partners, and ensure they are articulating the value of Klaviyo, differentiating Klaviyo from other solutions, managing business development opportunities (and co-selling) with their partners, driving co-marketing alongside the ecosystem marketing team, and ensuring they are acting as a thought leaders in their space.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you’ll make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Become a trusted management advisor that your team can lean on regularly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Become a fierce internal advocate of the partner program to ensure our team is interlocked with other departments in order to achieve our goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with your team to enable them to activate new agency partners by building and managing a lead referral pipeline with your partner portfolio\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be comfortable operating with and exceeding revenue-focused goals at the team level\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring your creative thinking, strategies, and ideas to advance Klaviyo’s values, build our culture, and execute on our vision for the future\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take part in owning projects which will in turn allow you to collaborate with a highly driven team to ensure success in attaining company wide goals, initiatives and maintaining focus on revenue production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage new and existing team members to ensure success across the entirety of the Agency Partnerships managed program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel: up to 25%, to meet and develop relationships with our agency partners, team members and participate in events\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have 6+ years of relationship building experience that you can share with your team and showcase that you are adept at influencing and relationship building\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Management experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have partnerships and/or sales experience with a direct revenue target\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are thoughtful, engaging, and energetic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable and confident teaching your team members on how to thoughtfully hunt and adding/extracting value from new partnerships\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Obsessed with understanding how you can make the partnership experience more beneficial to our service partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extremely comfortable both operating on a team level and working with management peers to identify and solve complex problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable presenting in large groups (both internally and externally) as you will be showcasing yourself as a thought leader in our organization and industry\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively solicit and act on feedback from your customers, partners, team members, and peers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a positive outlook and excellent written and verbal communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have 4-6 years of SaaS account management, channel and/or sales experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work collaboratively with Sales, Enablement, CS, Marketing and Product to achieve top line company revenue goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#CR1 #LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$140,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$210,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005187003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7636105003?gh_jid=7636105003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5720548003,"location":{"name":"Boston, MA"},"metadata":null,"id":7636105003,"updated_at":"2026-09-10T03:01:49-04:00","requisition_id":"R-102228","title":"Senior Product Designer","company_name":"Klaviyo","first_published":"2026-03-20T13:32:26-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the role\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, we’re building the platform that helps businesses create and deliver personalized customer experiences at scale, powered by first-party data.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for product designers to help shape that future. This role focuses on simplifying complex systems, improving usability, and designing experiences that help customers move faster and make better decisions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Designers at Klaviyo actively use AI throughout their process, from exploring ideas and generating prototypes to refining and shipping high-quality experiences. You’ll partner closely with product and engineering to define problems, test ideas quickly, and deliver meaningful outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a role with a high degree of ownership. We share work early, iterate often, and prioritize speed, learning, and impact.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you’ll do\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design end-to-end product experiences across Klaviyo’s platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Simplify complex workflows into intuitive, scalable solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design AI-assisted experiences that help users create, decide, and act more effectively\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Rapidly prototype and iterate using AI tools alongside traditional design workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raise the quality of frontend experiences by proactively identifying UX issues and driving them through to ensure they are fixed in the product\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to shared systems, patterns, and foundations across the product\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use customer insights and research to validate ideas and guide decisions\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you’ll need\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong systems thinking and ability to design across complex, end-to-end experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High-quality UX and interaction design craft, with the ability to simplify complexity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in fast-moving, ambiguous environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI-first design practice. Actively uses tools like Claude, Cursor, v0, or similar as part of day-to-day workflows. Comfortable using AI to explore ideas, generate code, and accelerate prototyping\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Builder mindset. Able to move quickly from concept to prototype to iteration, shaping both structure and UX quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative approach. Works closely with product and engineering from problem definition through launch, and contributes to shared thinking across teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Research-driven. Uses customer conversations and testing to validate ideas and adjust direction quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adaptability. Comfortable navigating evolving product spaces and shifting priorities\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Nice to have:\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with complex or data-rich products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with marketing, messaging, or growth platforms\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$134,400\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$201,600 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005186003,"name":"Design","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7503717003?gh_jid=7503717003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5668597003,"location":{"name":"Boston, MA"},"metadata":null,"id":7503717003,"updated_at":"2026-08-26T11:10:54-04:00","requisition_id":"PIPE0034","title":"Senior Product Designer","company_name":"Klaviyo","first_published":"2025-10-21T10:50:00-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About the role\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, we’re building the platform that helps businesses create and deliver personalized customer experiences at scale, powered by first-party data.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for product designers to help shape that future. This role focuses on simplifying complex systems, improving usability, and designing experiences that help customers move faster and make better decisions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Designers at Klaviyo actively use AI throughout their process, from exploring ideas and generating prototypes to refining and shipping high-quality experiences. You’ll partner closely with product and engineering to define problems, test ideas quickly, and deliver meaningful outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a role with a high degree of ownership. We share work early, iterate often, and prioritize speed, learning, and impact.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What you’ll do\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design end-to-end product experiences across Klaviyo’s platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Simplify complex workflows into intuitive, scalable solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design AI-assisted experiences that help users create, decide, and act more effectively\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Rapidly prototype and iterate using AI tools alongside traditional design workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raise the quality of frontend experiences by proactively identifying UX issues and driving them through to ensure they are fixed in the product\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to shared systems, patterns, and foundations across the product\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use customer insights and research to validate ideas and guide decisions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What you’ll need\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong systems thinking and ability to design across complex, end-to-end experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High-quality UX and interaction design craft, with the ability to simplify complexity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in fast-moving, ambiguous environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI-first design practice. Actively uses tools like Claude, Cursor, v0, or similar as part of day-to-day workflows. Comfortable using AI to explore ideas, generate code, and accelerate prototyping\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Builder mindset. Able to move quickly from concept to prototype to iteration, shaping both structure and UX quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative approach. Works closely with product and engineering from problem definition through launch, and contributes to shared thinking across teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Research-driven. Uses customer conversations and testing to validate ideas and adjust direction quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adaptability. Comfortable navigating evolving product spaces and shifting priorities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Nice to have:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with complex or data-rich products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with marketing, messaging, or growth platforms\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$134,400\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$201,600 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005186003,"name":"Design","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7806008003?gh_jid=7806008003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5795976003,"location":{"name":"Boston, MA"},"metadata":null,"id":7806008003,"updated_at":"2026-09-01T03:03:27-04:00","requisition_id":"R-102840","title":"Senior Product Manager, AI Analytics","company_name":"Klaviyo","first_published":"2026-07-28T09:22:32-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The AI \u0026amp;amp; Analytics pillar powers how Klaviyo\u0026#39;s customers understand their business, trust their data, and take action on insights. Our work spans the full analytics stack: from the foundational reporting infrastructure that every team at Klaviyo builds on top of, to AI-powered experiences that help marketers understand performance, explore their data, and take action — all from within the Klaviyo platform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Klaviyo expands into Enterprise, Omnichannel, and AI-driven marketing, our analytics platform is evolving to match. That means modernizing the infrastructure underneath reporting, building AI experiences that are genuinely trustworthy and differentiated, and extending analytics to serve the needs of multi-brand Enterprise customers for the first time.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Senior Product Manager to own Klaviyo\u0026#39;s Analytics AI product area — a cluster of tightly connected product challenges at the intersection of AI, data infrastructure, and analytics UX.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your primary and largest ownership area is the \u0026lt;strong\u0026gt;Analytics Agent\u0026lt;/strong\u0026gt;: Klaviyo\u0026#39;s in-product AI inside Composer that answers performance questions, surfaces insights, and serves as the shared intelligence foundation that every other Expert Agent in Klaviyo relies on for data grounding.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;How do you build an AI that gives answers a marketer can trust — ones that match the numbers already in the app? How do you go beyond returning metrics to delivering the \u0026quot;why\u0026quot; and the recommended next action? How do you reach data that generic LLMs over public APIs structurally cannot, and translate complex query infrastructure into simple, intuitive experiences that customers actually use? These are the questions this role is organized around.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Beyond the Analytics Agent, this PM will own AI-native analytics UX (data visualization skills, AI-generated dashboards), the PM-side of Klaviyo\u0026#39;s query infrastructure modernization, multi-brand organization analytics experiences, and ongoing platform health for core reporting surfaces.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a high-visibility, high-leverage seat. The work you deliver will be felt across Klaviyo\u0026#39;s entire agentic product suite, the Analytics SKU, and the Enterprise customer base.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You\u0026#39;ll Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own strategy and H2+ roadmap execution for the Analytics Agent across five pillars: Trust (quality, correctness, and reaching parity), Intelligence (metrics → insight → recommendation → action), Breadth (expanding to data that public APIs can\u0026#39;t reach), Foundation (agent-as-a-tool architecture for Composer\u0026#39;s multi-agent orchestration layer), and Experience (AI-generated charts, dashboards, and proactive in-context insights)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and own the quality measurement system for the Analytics Agent — design evals, LLM-as-judge scoring, and a golden set of production cases so the team can measure quality improvements reliably every week\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own AI-generated analytics UX: define the right integration model between Composer\u0026#39;s charting infrastructure, Core Reporting, and Analytics AI; ship a coherent NLI-driven visualization and dashboard creation experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the PM-side of Klaviyo\u0026#39;s query infrastructure transition — as query execution engine migrates and new analytics capabilities become possible, define what that unlocks for customers, sequence migration priorities by customer value, and ensure the transition doesn\u0026#39;t create gaps in existing surfaces\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with the hiring manager on multi-account analytics \u0026amp;amp; activation experiences for Enterprise Organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work cross-functionally to drive multi-team alignment across a fast-moving, architecturally complex product area\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write clear, rigorous product specs for AI behaviors, data-heavy features, and platform-level changes — artifacts that reflect deep understanding of edge cases, data semantics, and technical tradeoffs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accountability for the health, quality, and steady-state reliability of core reporting surfaces\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have 3–5+ years of product management experience, with a strong track record of independently owning complex, multi-stakeholder product areas from strategy through execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have direct, hands-on experience building AI or ML-powered products — not just products that use AI as a feature, but products where model quality, evaluation, and data grounding were core PM responsibilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a strong data and analytics product background — you\u0026#39;ve built or owned analytics, reporting, data visualization, or BI products and you care deeply about data accuracy, metric consistency, and customer trust in data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have demonstrated UX judgment for complex data experiences: you translate hard query infrastructure problems into simple, intuitive user-facing patterns, and you have a strong opinion on what makes a great data product\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re comfortable working alongside major platform migrations or infrastructure transitions and can translate technical architecture shifts into product decisions and customer-value sequencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You can influence multi-team roadmaps without direct authority — you\u0026#39;ve navigated competing priorities across platform, feature, and infrastructure teams and made things move\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You write clear, rigorous product specs for data-heavy and AI features — your artifacts reflect deep understanding of edge cases, failure modes, and technical tradeoffs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re technically fluent enough to reason about LLM-based systems (evals, agent architecture, tool-use, retrieval), query infrastructure (semantic layers, schema design, query performance), and how they connect to customer-facing product decisions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prior ownership of an in-product AI assistant, chatbot, or analytics agent in a B2B SaaS context\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing agent-to-agent interfaces or building products within a multi-agent orchestration system\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with semantic data layers, query abstraction, or analytics infrastructure modernization projects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in e-commerce, martech, or CDPs/CRMs, or marketing analytics — you understand how marketers think about campaign performance, attribution, and audience analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working closely with data engineering or data platform teams as a PM partner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting Enterprise or upmarket customers with complex, multi-account or multi-brand data needs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$136,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$204,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4007869003,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7708059003?gh_jid=7708059003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5753632003,"location":{"name":"Boston, MA"},"metadata":null,"id":7708059003,"updated_at":"2026-09-01T03:03:00-04:00","requisition_id":"R-102505","title":"Senior Product Manager, Identity and Access Management","company_name":"Klaviyo","first_published":"2026-04-21T09:54:13-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo’s platform is built on a foundation of secure, scalable account and identity systems that power every customer interaction. As we continue to grow into more complex enterprise use cases and regulated environments, the importance of account integrity, abuse prevention, and flexible organization modeling is critical.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role sits at the intersection of Platform Integrity \u0026amp;amp; Protection area (PAA) and the Accounts teams, partnering closely with Identity \u0026amp;amp; Access Management (IAM), Security, Compliance, and Core Platform teams. Together, these teams define how accounts are created, structured, secured, and governed across Klaviyo. \u0026lt;strong\u0026gt;Please note this role requires 5 \u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;days/week in our Boston office.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re hiring a Senior Product Manager to own the end-to-end strategy across Platform Integrity \u0026amp;amp; Protection (PAA) and Accounts.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a high-impact, cross-functional role responsible for shaping how Klaviyo:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Protects customer accounts and prevents abuse\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Models accounts and organizations at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Supports enterprise, compliance, and multi-entity use cases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Builds platform tools that unlock self-serve capabilities and scalable workflows for stakeholders across the entire business\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;You will serve as the single-threaded product owner across these domains, ensuring that decisions around security, identity, and account structure are made cohesively, not in silos.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and drive product strategy and roadmap across Platform Integrity \u0026amp;amp; Protection and Accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and evolve Klaviyo’s account and organization model to support enterprise scale and complexity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead initiatives focused on account security, authentication abuse prevention, and risk mitigation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner deeply with IAM to align authentication, authorization, and identity systems with account modeling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Security, Compliance, Legal, and GTM teams to meet regulatory and enterprise requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Align multiple engineering teams around shared data models, platform capabilities, and security posture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and track metrics for account security, abuse prevention, and platform health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable other product teams by building shared frameworks (e.g., permissions, lifecycle hooks, settings systems)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive clarity and alignment across stakeholders on tradeoffs between security, usability, and scalability\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Work On\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Building a unified account model that supports multi-brand, multi-entity customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Developing a scalable anti-abuse platform with consistent enforcement across channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improving account lifecycle management, from creation through closure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strengthening platform security and risk detection capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reducing friction for customers and internal teams through clearer account and org experiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have 5+ years of product management experience, ideally in platform, infrastructure, or security domains\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience working on account systems, identity, permissions, or data models in B2B SaaS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable operating in technical problem spaces and partnering closely with engineering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience driving cross-team alignment and influencing without direct authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You can balance short-term execution with long-term platform strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable navigating ambiguity and defining structure in complex environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You communicate clearly and can articulate tradeoffs to both technical and non-technical audiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with identity and access management (IAM) systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with security, compliance, or abuse prevention\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting enterprise or regulated environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building platform APIs or shared services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience mentoring PMs or leading cross-functional initiatives\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$136,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$204,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4007869003,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7809609003?gh_jid=7809609003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5797614003,"location":{"name":"Boston, MA"},"metadata":null,"id":7809609003,"updated_at":"2026-09-08T17:44:21-04:00","requisition_id":"R-102858","title":"Senior Product Manager, ML Modeling \u0026 Platform","company_name":"Klaviyo","first_published":"2026-07-28T09:14:49-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo\u0026#39;s AI \u0026amp;amp; Analytics pillar is building the intelligence layer behind the product — models that optimize send times, predict churn, surface product recommendations, and power the agentic experiences that help marketers run their business autonomously. With over 200,000+ customers, billions of consumer profiles, and hundreds of billions of messages and conversion events, Klaviyo has the data and scale to build world-class AI and machine learning products.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ML Platform team is the engine that makes all of that possible. Every model that ships at Klaviyo — whether it\u0026#39;s predicting the best moment to send an email or powering a Marketing Agent recommendation — runs on infrastructure this team owns. That includes training pipelines (built on Ray), experiment tracking and model registries (MLflow), inference serving infrastructure, feature pipelines, and emerging workflow orchestration tooling (Prefect). As Klaviyo leans harder into agentic products and generative AI, the demands on this infrastructure are accelerating — and so is the team\u0026#39;s impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This PM role is embedded in Palo Alto alongside our ML engineering org. You\u0026#39;ll have the kind of proximity to your engineering team that most ML PMs only read about.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Senior Product Manager to own both what Klaviyo\u0026#39;s ML models do and the platform that makes building them possible. That\u0026#39;s a deliberate pairing: the best ML PM at this stage isn\u0026#39;t someone who thinks exclusively about model quality or exclusively about infrastructure tooling — it\u0026#39;s someone who can reason across both, connecting platform investment to model outcomes and model outcomes to customer impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;On the modeling side, you\u0026#39;ll own the roadmap for Klaviyo\u0026#39;s core predictive models — smart send time, audience optimization, product recommendations, and churn prediction — as well as the AI-assisted content and agent capabilities that are growing in importance. You\u0026#39;ll define what quality means for each model family, set the evaluation frameworks, and work with ML engineers and data scientists to ensure improvements compound over time.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;On the platform side, you\u0026#39;ll own the roadmap for the internal infrastructure that every ML team at Klaviyo builds on: DART (our Ray-based offline ML job platform), MLflow, model serving, feature pipelines, and Prefect. Your job is to make Klaviyo\u0026#39;s ML engineers faster, safer, and more confident shipping models to production — and to make sure the platform stays ahead of, not behind, the pace of our AI ambitions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a highly technical role. You\u0026#39;ll be the only PM on the team, embedded with engineering in Palo Alto, and you\u0026#39;ll need to earn credibility by speaking the language — not by knowing how to code, but by knowing enough about distributed training, inference tradeoffs, and ML developer experience to make good calls and ask the right questions.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You\u0026#39;ll Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the product strategy and roadmap for Klaviyo\u0026#39;s core predictive and generative ML models — including smart send time, audience optimization, product recommendations, and churn prediction — defining what \u0026quot;better\u0026quot; looks like and how we get there\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the ML Platform roadmap: training infrastructure (DART/Ray), experiment tracking (MLflow), model serving, feature pipelines, and emerging tooling (Prefect) — making time-to-production for new models a first-class metric and driving it down continuously\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain evaluation and monitoring frameworks so model quality is measurable, regressions are caught before they reach customers, and improvements compound over time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with engineering leadership on build vs. buy decisions across the ML stack — ensuring the platform evolves ahead of the needs of ML and AI product teams, not reactively behind them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Connect platform and modeling investments to customer and business outcomes, working with go-to-market and customer success teams to ensure AI-powered features are well-understood and improving based on real feedback\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure platform reliability, observability, and cost efficiency for ML workloads operating across hundreds of billions of events and 200,000+ customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reduce developer experience friction for ML and AI engineers — making it materially easier and faster to ship new models safely and maintain them in production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;As Klaviyo\u0026#39;s agent products place new demands on inference infrastructure and LLM tooling, help shape how the ML platform evolves to meet those needs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have 5+ years of product management experience, ideally owning ML, AI, or data platform products in a production environment — not just products that use AI as a feature\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have working knowledge of ML systems — training pipelines, model serving, experiment tracking, feature stores, or related infrastructure — and understand the tradeoffs involved in building and operating them at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know how to connect internal platform investments to customer and business outcomes, and can translate \u0026quot;we improved training throughput by 40%\u0026quot; into a product story leadership and go-to-market partners actually care about\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re comfortable being the only PM in a highly technical room — you know when to drive decisions, when to defer to engineers, and how to build credibility without needing to be the most technical person there\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You think in terms of systems and tradeoffs — model quality, inference latency, training cost, developer velocity — and can make well-reasoned prioritization decisions when they conflict\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You can balance long-term platform investments with short-term product needs, and know when to build, buy, or defer\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You communicate clearly and can translate complex ML and infrastructure concepts into business impact for both technical and non-technical audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a track record of moving roadmaps and priorities across ML, data science, infrastructure, and product teams without direct authority\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hands-on prior-career background in ML engineering, data science, or software engineering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Ray, MLflow, Prefect, or similar distributed compute and workflow orchestration platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with LLM inference infrastructure or building products on top of generative AI and agent frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to high-volume, low-latency inference systems or large-scale distributed training workloads\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience as a PM embedded with an ML engineering team in a B2B SaaS or high-growth tech context\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience at a martech, ecommerce, or data-forward SaaS company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Klaviyo\u0026#39;s product surface and the email/SMS marketing ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$136,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$204,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4007869003,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7709682003?gh_jid=7709682003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5754183003,"location":{"name":"Boston, MA"},"metadata":null,"id":7709682003,"updated_at":"2026-09-01T03:03:04-04:00","requisition_id":"R-102529","title":"Senior Product Manager, Profiles Platform","company_name":"Klaviyo","first_published":"2026-04-21T11:52:08-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Profiles Platform team owns Klaviyo’s core customer data system, the foundation that powers every product experience across the platform. This team is responsible for storing, managing, and serving customer profile data as the source of truth for downstream products like segmentation, flows, reporting, and analytics. Their work ensures that profile data is accurate, scalable, and usable across the entire product ecosystem.\u0026amp;nbsp;From improving data modeling and computed properties to enabling enterprise-scale ingestion and supporting global compliance needs, this team plays a critical role in making Klaviyo’s platform intelligent and reliable at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Senior Product Manager to own the strategy and roadmap for Klaviyo’s Profiles Platform.\u0026amp;nbsp;In this role, you will define how customer profile data is structured, processed, and served across the platform. You’ll work at the intersection of data infrastructure, computed data, and scalability, ensuring that profile data remains trustworthy and performant as Klaviyo grows into more complex enterprise and global use cases. This is a high-impact platform role where your work will directly influence nearly every product team and customer experience.\u0026amp;nbsp;\u0026lt;strong\u0026gt;Please note that this is an onsite role that requires 5 days/week in our Boston office. Fully remote candidates will not be considered at this time.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the strategy and roadmap for Klaviyo’s core profile data system, including profile traits, transformations, and storage layers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the product owner for the source of truth for customer data across the platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with engineering to evolve profile data architecture and services at massive scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with the Identity, Data, and Consent teams to ensure accurate and unified customer records\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive improvements in profile data quality, usability, and modeling for downstream consumers (segmentation, flows, analytics, AI)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable enterprise and global expansion by supporting data residency, compliance, and regional infrastructure requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and track key metrics around data quality, performance, and system efficiency\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Work On\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Building a computed properties platform to support derived traits (e.g., LTV, recency/frequency, propensity scoring)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improving profile data modeling and transformations to make data more usable across the platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Scaling ingestion systems to support billions of profiles and high-throughput workloads\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reducing cost and improving performance through sharding, traffic smoothing, and optimized write patterns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Supporting identity quality initiatives (e.g., deduplication, multi-email profiles, probabilistic matching)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enabling regulated and global use cases, including data residency (e.g., EU, Japan) and compliance requirements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have 6+ years of product management experience, ideally in platform, data infrastructure, or backend systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience working on data models, pipelines, or large-scale distributed systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable operating in highly technical environments and partnering closely with engineering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience driving cross-team alignment across multiple stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You think in terms of systems and tradeoffs (scale, cost, performance, usability)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You can balance long-term platform investments with short-term product needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You communicate clearly and can translate complex technical concepts into business impact\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with customer data platforms (CDPs) or identity systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with data modeling, event pipelines, or storage systems (e.g., KVS, streaming ingestion)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting enterprise-scale or high-volume systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to AI/analytics platforms that depend on structured customer data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with data residency, privacy, or compliance (e.g., GDPR, HIPAA)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$136,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$204,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4007869003,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7859960003?gh_jid=7859960003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5820856003,"location":{"name":"Sydney, AU"},"metadata":null,"id":7859960003,"updated_at":"2026-09-05T03:47:22-04:00","requisition_id":"R-102917","title":"Senior Recruiter","company_name":"Klaviyo","first_published":"2026-09-02T00:05:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit\u0026amp;nbsp;\u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a Talent Acquisition Professional to join our recruiting team as a Senior Recruiter in our Sydney Office. As part of the Talent Acquisition team, you will have the chance to build relationships with leaders across the organization. You will have a direct impact in contributing to our growth of Klaviyo, affecting the culture and business tremendously with the hyper-intelligent, driven and empathetic people you bring into the company. You’ll take ownership of the process and your results, drawing insights from analytics to make our hiring process more efficient whilst maintaining an outstanding candidate experience. As a Senior Recruiter, you will work across all Klaviyo go-to-market teams in the region.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;How you\u0026#39;ll make a difference:\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own Your Process: From sourcing passive candidates to closing offers, you will be responsible for providing all candidates with an exceptional experience and ensure Klaviyo is engaging with and hiring exceptional people who will help take Klaviyo to the next level!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve Our Process: We’re not perfect, but we do like to recognize and work towards improving those imperfections. Every Klaviyo has a voice, and we want to hear yours! Fresh perspectives grounded in data and analytics are encouraged and considered in order to make sure we are doing things as best as we can! This includes leveraging AI tools to streamline recruiting workflows, improve productivity, and enhance decision-making across sourcing, interviewing, and candidate communication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build Relationships: Your empathy and people-centric approach will forge lasting relationships with both candidates and hiring managers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be an Ambassador: Whether through Klaviyo’s Social Media channels, a recruiting event or good old-fashioned cold outreach, you are an ambassador for Klaviyo and in most cases, the first impression a candidate will have of the company. Candidates are people and you’ll take a balanced approach that makes a candidate feel like an individual while keeping in mind Klaviyo’s business objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Level Up: Learning and growth is a core value at Klaviyo and we want each and every employee who joins to learn new skills, work on things they haven’t had the chance to, and achieve in ways that will significantly advance their career.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Who you are:\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in full-cycle recruiting, ideally supporting high-growth or scaling sales organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deeply people-centric, empathetic, and relationship-driven\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data-informed and results-oriented, with a strong sense of ownership and accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Energized by challenge and motivated by continuous personal and professional growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to balance exceptional candidate experience with ambitious hiring goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Early adopter of AI and continuously explore new tools and workflows to improve your effectiveness as a recruite\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have valid authorization to work in Australia\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Klaviyo in APAC:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div class=\u0026quot;section page-centered\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;We are starting small but have big plans for Klaviyo in APAC. Our Sydney team began to take shape throughout 2022 and has now built out our go to market teams in sales, customer success, partnerships, marketing, recruiting and product support. As the team grows we will see a continued expansion of Klaviyo’s customer base and the building of a fantastic working culture in line with what we see elsewhere in Klaviyo but with its own local identity within our Sydney based team. This is your unique opportunity to join us at a very early stage and help to shape our future Klaviyo in APAC.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One of our values as a company is ‘always learning’ and you can feel that in APAC. People are looking to grow and develop and Klaviyo provides a great platform to do so. As we are still relatively early in our journey in APAC this means there is a lot of headroom to grow and develop within your role - we are looking for the leaders of the future. At Klaviyo generally managers are often promoted up into their roles and people are regularly being promoted or moving into new functional areas - it really is an education through experience here.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$124,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$186,000 AUD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4004595003,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":4031923003,"name":"Sydney","location":"Sydney, New South Wales, Australia","child_ids":[],"parent_id":4123826003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7836335003?gh_jid=7836335003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5809361003,"location":{"name":"Boston, MA"},"metadata":null,"id":7836335003,"updated_at":"2026-08-26T11:10:57-04:00","requisition_id":"PIPE0089","title":"Senior Recruiter (Contract)","company_name":"Klaviyo","first_published":"2026-08-08T05:51:16-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p class=\u0026quot;font-claude-response-body break-words whitespace-normal\u0026quot;\u0026gt;Please note that this is a contract position based in our Boston office; this is an hourly role and will be paid through an external partner.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a Talent Acquisition Professional to join our recruiting team as a \u0026lt;strong\u0026gt;Senior Recruiter\u0026lt;/strong\u0026gt; in our Boston HQ. As part of the Talent Acquisition team, you will have the opportunity to build strong relationships with leaders across the organization, with a particular focus on supporting our \u0026lt;strong\u0026gt;Customer Support and Customer Success teams\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will have a direct impact on Klaviyo’s continued growth, helping shape our culture and business through the talented, driven, and empathetic people you bring into the company. You’ll take ownership of the recruiting process and your results, using data and insights to make our hiring more effective and efficient while maintaining an outstanding candidate experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Recruiter, you will act as a trusted talent partner to our \u0026lt;strong\u0026gt;Customer Support and Customer Success organizations\u0026lt;/strong\u0026gt;, helping us attract and hire exceptional talent as these teams continue to scale.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;How you\u0026#39;ll make a difference:\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Own Your Process:\u0026lt;/strong\u0026gt; From sourcing passive candidates to closing offers, you will own the full recruiting lifecycle and provide every candidate with an exceptional experience. You’ll ensure Klaviyo is engaging with and hiring exceptional people who can help take our Customer Support and Customer Success organizations to the next level.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Improve Our Process:\u0026lt;/strong\u0026gt; We’re not perfect, but we do like to recognize and improve those imperfections. Every Klaviyo has a voice, and we want to hear yours! Fresh perspectives grounded in data and analytics are encouraged as we continuously improve how we hire. This includes leveraging AI tools to streamline recruiting workflows, improve productivity, and enhance decision-making across sourcing, interviewing, and candidate communication.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Build Relationships:\u0026lt;/strong\u0026gt; Your empathy and people-centric approach will help you build lasting relationships with candidates and hiring managers. You’ll develop a deep understanding of the teams you support and act as a trusted advisor on talent strategy, market insights, and hiring decisions.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Be an Ambassador:\u0026lt;/strong\u0026gt; Whether through Klaviyo’s social media channels, recruiting events, or good old-fashioned cold outreach, you are an ambassador for Klaviyo and, in many cases, the first impression a candidate will have of the company. Candidates are people, and you’ll take a balanced approach that makes each candidate feel like an individual while keeping Klaviyo’s business objectives in mind.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Level Up:\u0026lt;/strong\u0026gt; Learning and growth is a core value at Klaviyo. We want every employee who joins to learn new skills, take on new challenges, and achieve things that significantly advance their career.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Who you are:\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;5+ years of experience in full-cycle recruiting, ideally supporting \u0026lt;strong\u0026gt;Customer Success, Customer Support, or other customer-facing organizations\u0026lt;/strong\u0026gt; in a high-growth or scaling environment\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Experienced partnering with senior leaders and hiring managers to understand business needs and translate them into effective talent strategies\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Deeply people-centric, empathetic, and relationship-driven\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Data-informed and results-oriented, with a strong sense of ownership and accountability\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Energized by challenge and motivated by continuous personal and professional growth\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Able to balance an exceptional candidate experience with ambitious hiring goals\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;An early adopter of AI who continuously explores new tools and workflows to improve your effectiveness as a recruiter\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$80\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$90 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4004595003,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7659972003?gh_jid=7659972003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5730086003,"location":{"name":"Boston, MA"},"metadata":null,"id":7659972003,"updated_at":"2026-09-01T03:02:51-04:00","requisition_id":"R-102295","title":"Senior Security Engineer - Detection and Response","company_name":"Klaviyo","first_published":"2026-03-10T14:06:02-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo is looking for a \u0026lt;strong\u0026gt;Senior Security Engineer\u0026lt;/strong\u0026gt; to add to our growing Detection and Response (D\u0026amp;amp;R) Team. This is a hands-on technical role that involves building and maintaining secure, reliable, and scalable detection and response systems to enhance our security observability capabilities. This role will also be responsible for participating in full end-to-end detection development and response lifecycle and support with threat response operations. As a Senior Security Engineer, you will have the opportunity to leverage your security and engineering skills to provide thought leadership, solve complex security challenges and ultimately improve Klaviyo’s overall security posture.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you will make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build systems that facilitate security observability for detection and response\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop AI-first security systems to automate detection and response operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Onboard, normalize and optimize security logging data for large-scale data analysis, detection engineering, deployment of ML models, and efficient querying during incidents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop high-fidelity rule-based and/or ML-based detections as code\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Respond to security alerts, cyber threats, and security incidents\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive end-to-end incident response investigations\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automate and codify detection and response workflows and processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct ad-hoc threat hunts and be an active member of D\u0026amp;amp;R on-call rotations\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We’d love to hear from you if you have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in software, security, and/or data engineering\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automation-first and AI-first approach for all work performed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with centralized logging, data lakes, and SIEM solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with large-scale data pipelines and data engineering techniques\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in programming languages to automate / build (e.g., Python, Go or similar)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience with git/GitHub and CI/CD automations\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with tactics, techniques, and procedures used by threat actors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience being part of detection and response or incident response on-call\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong passion for continuous learning and staying updated on evolving technology\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong oral and written communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Team player with a strong, self-managing work ethic\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;br\u0026gt;\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot; style=\u0026quot;text-decoration:underline\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$141,600\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$212,400 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4061308003,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7661765003?gh_jid=7661765003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5730086003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":7661765003,"updated_at":"2026-09-02T12:19:58-04:00","requisition_id":"R-102295","title":"Senior Security Engineer - Detection and Response","company_name":"Klaviyo","first_published":"2026-03-11T12:54:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo is looking for a \u0026lt;strong\u0026gt;Senior Security Engineer\u0026lt;/strong\u0026gt; to add to our growing Detection and Response (D\u0026amp;amp;R) Team. This is a hands-on technical role that involves building and maintaining secure, reliable, and scalable detection and response systems to enhance our security observability capabilities. This role will also be responsible for participating in full end-to-end detection development and response lifecycle and support with threat response operations. As a Senior Security Engineer, you will have the opportunity to leverage your security and engineering skills to provide thought leadership, solve complex security challenges and ultimately improve Klaviyo’s overall security posture.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you will make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build systems that facilitate security observability for detection and response\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop AI-first security systems to automate detection and response operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Onboard, normalize and optimize security logging data for large-scale data analysis, detection engineering, deployment of ML models, and efficient querying during incidents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop high-fidelity rule-based and/or ML-based detections as code\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Respond to security alerts, cyber threats, and security incidents\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive end-to-end incident response investigations\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automate and codify detection and response workflows and processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct ad-hoc threat hunts and be an active member of D\u0026amp;amp;R on-call rotations\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We’d love to hear from you if you have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in software, security, and/or data engineering\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automation-first and AI-first approach for all work performed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with centralized logging, data lakes, and SIEM solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with large-scale data pipelines and data engineering techniques\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in programming languages to automate / build (e.g., Python, Go or similar)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience with git/GitHub and CI/CD automations\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with tactics, techniques, and procedures used by threat actors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience being part of detection and response or incident response on-call\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong passion for continuous learning and staying updated on evolving technology\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong oral and written communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Team player with a strong, self-managing work ethic\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$141,600\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$212,400 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4061308003,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7660012003?gh_jid=7660012003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5730086003,"location":{"name":"Denver, CO"},"metadata":null,"id":7660012003,"updated_at":"2026-09-01T03:02:51-04:00","requisition_id":"R-102295","title":"Senior Security Engineer - Detection and Response","company_name":"Klaviyo","first_published":"2026-03-10T14:06:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo is looking for a \u0026lt;strong\u0026gt;Senior Security Engineer\u0026lt;/strong\u0026gt; to add to our growing Detection and Response (D\u0026amp;amp;R) Team. This is a hands-on technical role that involves building and maintaining secure, reliable, and scalable detection and response systems to enhance our security observability capabilities. This role will also be responsible for participating in full end-to-end detection development and response lifecycle and support with threat response operations. As a Senior Security Engineer, you will have the opportunity to leverage your security and engineering skills to provide thought leadership, solve complex security challenges and ultimately improve Klaviyo’s overall security posture.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you will make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build systems that facilitate security observability for detection and response\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop AI-first security systems to automate detection and response operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Onboard, normalize and optimize security logging data for large-scale data analysis, detection engineering, deployment of ML models, and efficient querying during incidents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop high-fidelity rule-based and/or ML-based detections as code\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Respond to security alerts, cyber threats, and security incidents\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive end-to-end incident response investigations\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automate and codify detection and response workflows and processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct ad-hoc threat hunts and be an active member of D\u0026amp;amp;R on-call rotations\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We’d love to hear from you if you have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in software, security, and/or data engineering\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automation-first and AI-first approach for all work performed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with centralized logging, data lakes, and SIEM solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with large-scale data pipelines and data engineering techniques\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in programming languages to automate / build (e.g., Python, Go or similar)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience with git/GitHub and CI/CD automations\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with tactics, techniques, and procedures used by threat actors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience being part of detection and response or incident response on-call\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong passion for continuous learning and staying updated on evolving technology\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong oral and written communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Team player with a strong, self-managing work ethic\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;br\u0026gt;\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot; style=\u0026quot;text-decoration:underline\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$141,600\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$212,400 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4061308003,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7991777003?gh_jid=7991777003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5883435003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":7991777003,"updated_at":"2026-09-10T16:23:52-04:00","requisition_id":"R-103017","title":"Senior Security Engineer - Detection \u0026 Response","company_name":"Klaviyo","first_published":"2026-09-10T14:23:00-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo is looking for a \u0026lt;strong\u0026gt;Senior Security Engineer\u0026lt;/strong\u0026gt; to add to our growing Detection \u0026amp;amp; Response Team. This is an engineering role that spans the full detection and response lifecycle - leveraging software development practices to build detections, triaging alerts, lead investigations, respond to incidents, perform threat hunting, and build the tooling that keeps us from doing the same work twice. As a member of the team, you will have the opportunity to work on complex large-scale security challenges across Klaviyo’s enterprise, cloud, and product environments, and shape how an engineering-first D\u0026amp;amp;R function uses automation and AI in production, at scale, alongside talented and ambitious colleagues spanning multiple regions and timezones.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;How you will make a difference:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Leverage engineering practices to develop, test, and deploy high-fidelity rule-based and anomaly-based detections-as-code\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Detect and respond to cyber threats using security data lake, SIEM, and cloud platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Respond to alerts, cyber threats, and drive end-to-end incident response investigations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform digital forensic investigations to include collection and analysis of evidence\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automate and codify detection and response workflows and processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build security tooling to drive automation across D\u0026amp;amp;R lifecycle\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve and maintain detection and response pipelines and underlying systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with our Threat Intelligence team to identify and respond to sophisticated threats\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop AI-first security systems to automate detection and response operations\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct threat hunts across corporate, cloud and product environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support data engineering workflows for core security data lake and SIEM platforms\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be an active member of D\u0026amp;amp;R on-call rotations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach and mentor security engineers within the detection \u0026amp;amp; response team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’d love to hear from you if you have:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of hands-on security experience in modern cloud environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in triaging and responding to cyber threats\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in large-scale log analysis, incident response and/or digital forensics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with centralized security data lakes and SIEM solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience in writing detections-as-code\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid data querying skills (e.g. SQL, Splunk)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with large-scale data pipelines and data engineering techniques\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in programming languages to automate / build (e.g., Python, Go or similar)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience with git/GitHub and CI/CD automations\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with tactics, techniques, and procedures used by threat actors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience being part of detection and response or incident response on-call\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engineering-first and AI-first approach for all work performed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong passion for continuous learning and staying updated on evolving technology\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong oral and written communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Team player with a strong, self-managing work ethic\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$141,600\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$212,400 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4061308003,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7989325003?gh_jid=7989325003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5883435003,"location":{"name":"Boston, MA"},"metadata":null,"id":7989325003,"updated_at":"2026-09-10T16:22:20-04:00","requisition_id":"R-103017","title":"Senior Security Engineer - Detection \u0026 Response","company_name":"Klaviyo","first_published":"2026-09-10T14:11:15-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo is looking for a \u0026lt;strong\u0026gt;Senior Security Engineer\u0026lt;/strong\u0026gt; to add to our growing Detection \u0026amp;amp; Response Team. This is an engineering role that spans the full detection and response lifecycle - leveraging software development practices to build detections, triaging alerts, lead investigations, respond to incidents, perform threat hunting, and build the tooling that keeps us from doing the same work twice. As a member of the team, you will have the opportunity to work on complex large-scale security challenges across Klaviyo’s enterprise, cloud, and product environments, and shape how an engineering-first D\u0026amp;amp;R function uses automation and AI in production, at scale, alongside talented and ambitious colleagues spanning multiple regions and timezones.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;How you will make a difference:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Leverage engineering practices to develop, test, and deploy high-fidelity rule-based and anomaly-based detections-as-code\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Detect and respond to cyber threats using security data lake, SIEM, and cloud platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Respond to alerts, cyber threats, and drive end-to-end incident response investigations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform digital forensic investigations to include collection and analysis of evidence\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automate and codify detection and response workflows and processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build security tooling to drive automation across D\u0026amp;amp;R lifecycle\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve and maintain detection and response pipelines and underlying systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with our Threat Intelligence team to identify and respond to sophisticated threats\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop AI-first security systems to automate detection and response operations\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct threat hunts across corporate, cloud and product environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support data engineering workflows for core security data lake and SIEM platforms\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be an active member of D\u0026amp;amp;R on-call rotations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach and mentor security engineers within the detection \u0026amp;amp; response team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’d love to hear from you if you have:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of hands-on security experience in modern cloud environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in triaging and responding to cyber threats\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in large-scale log analysis, incident response and/or digital forensics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with centralized security data lakes and SIEM solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience in writing detections-as-code\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid data querying skills (e.g. SQL, Splunk)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with large-scale data pipelines and data engineering techniques\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in programming languages to automate / build (e.g., Python, Go or similar)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience with git/GitHub and CI/CD automations\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with tactics, techniques, and procedures used by threat actors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience being part of detection and response or incident response on-call\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engineering-first and AI-first approach for all work performed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong passion for continuous learning and staying updated on evolving technology\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong oral and written communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Team player with a strong, self-managing work ethic\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$141,600\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$212,400 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4061308003,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7991733003?gh_jid=7991733003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5883435003,"location":{"name":"Denver, CO"},"metadata":null,"id":7991733003,"updated_at":"2026-09-10T16:23:24-04:00","requisition_id":"R-103017","title":"Senior Security Engineer - Detection \u0026 Response","company_name":"Klaviyo","first_published":"2026-09-10T14:13:00-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo is looking for a \u0026lt;strong\u0026gt;Senior Security Engineer\u0026lt;/strong\u0026gt; to add to our growing Detection \u0026amp;amp; Response Team. This is an engineering role that spans the full detection and response lifecycle - leveraging software development practices to build detections, triaging alerts, lead investigations, respond to incidents, perform threat hunting, and build the tooling that keeps us from doing the same work twice. As a member of the team, you will have the opportunity to work on complex large-scale security challenges across Klaviyo’s enterprise, cloud, and product environments, and shape how an engineering-first D\u0026amp;amp;R function uses automation and AI in production, at scale, alongside talented and ambitious colleagues spanning multiple regions and timezones.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;How you will make a difference:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Leverage engineering practices to develop, test, and deploy high-fidelity rule-based and anomaly-based detections-as-code\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Detect and respond to cyber threats using security data lake, SIEM, and cloud platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Respond to alerts, cyber threats, and drive end-to-end incident response investigations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform digital forensic investigations to include collection and analysis of evidence\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automate and codify detection and response workflows and processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build security tooling to drive automation across D\u0026amp;amp;R lifecycle\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve and maintain detection and response pipelines and underlying systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with our Threat Intelligence team to identify and respond to sophisticated threats\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop AI-first security systems to automate detection and response operations\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct threat hunts across corporate, cloud and product environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support data engineering workflows for core security data lake and SIEM platforms\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be an active member of D\u0026amp;amp;R on-call rotations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach and mentor security engineers within the detection \u0026amp;amp; response team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’d love to hear from you if you have:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of hands-on security experience in modern cloud environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in triaging and responding to cyber threats\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in large-scale log analysis, incident response and/or digital forensics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with centralized security data lakes and SIEM solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience in writing detections-as-code\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid data querying skills (e.g. SQL, Splunk)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with large-scale data pipelines and data engineering techniques\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in programming languages to automate / build (e.g., Python, Go or similar)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience with git/GitHub and CI/CD automations\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with tactics, techniques, and procedures used by threat actors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience being part of detection and response or incident response on-call\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engineering-first and AI-first approach for all work performed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong passion for continuous learning and staying updated on evolving technology\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong oral and written communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Team player with a strong, self-managing work ethic\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$141,600\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$212,400 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049462003,"name":"IT \u0026 Security","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4061308003,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7973663003?gh_jid=7973663003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5876566003,"location":{"name":"Boston, MA"},"metadata":null,"id":7973663003,"updated_at":"2026-09-19T04:02:54-04:00","requisition_id":"R-102948","title":"Senior Software Engineer","company_name":"Klaviyo","first_published":"2026-09-01T16:25:08-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Senior Software Engineer - Customer Hub\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our team is looking for a Senior Full Stack Engineer to lead key initiatives that will enhance our product offerings and support our company’s growth. In this role, you\u0026#39;ll play a crucial part in shaping outcomes by developing innovative end-to-end solutions using both front-end and back-end technologies. You’ll optimize existing products and create new solutions that redefine what’s possible for our customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Engineer, you’ll tackle complex challenges, develop multiple solutions, and evaluate business and technical trade-offs to determine the best path forward. You’ll also act as a leader and mentor, and drive key technology decisions. Additionally, you’ll be responsible for deploying well-designed, thoroughly tested solutions that ensure reliability and performance.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Customer Hub is an entrepreneurial team pioneering one of Klaviyo\u0026#39;s boldest bets: reinventing how ecommerce brands personalize the shopper journey. We\u0026#39;re bringing personalization on-site, building a unified account experience for shoppers across every touchpoint, and turning that into measurable conversion lift. As a nimble group with a fast-moving culture, we prioritize simplicity, speed, and impact. Every team member is expected to take radical ownership—rolling up their sleeves, collaborating across disciplines, and pushing beyond traditional role boundaries to make things happen. Success in this role means delivering exceptional work that sets the standard for velocity and results company-wide, while helping shape Klaviyo’s future through experimentation, creativity, and executional excellence.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A proven track record of building high-quality products and systems, with pride in writing clean, high-quality code.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in a software engineering role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience developing end-to-end software solutions or extensive experience with both front-end and back-end technologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with React and related technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading projects and being accountable for their outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience mentoring team members or driving initiatives that help the team learn new skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience conducting code reviews and running a robust testing cycle.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in agile, fast-paced environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using AI effectively in software development and delivery, leveraging AI tools to build smarter systems and ways of working from the ground up.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Skills with Python and Django web framework\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with Typescript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience developing digital marketing or customer data software solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building cloud-native solutions, ideally with AWS.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$148,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$222,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7767542003?gh_jid=7767542003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5778909003,"location":{"name":"Boston, MA"},"metadata":null,"id":7767542003,"updated_at":"2026-09-19T04:02:46-04:00","requisition_id":"R-102692","title":"Senior Software Engineer, Composer AI Product","company_name":"Klaviyo","first_published":"2026-06-24T07:56:18-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Klaviyo Composer team is building the foundation for how Klaviyo customers plan, create, edit, and iterate on their marketing strategy through an in‑app, AI‑powered conversational experience. We own the native chat surface, the agent orchestrator, and the agentic UI framework that other teams across Klaviyo will plug into.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;By joining the Klaviyo Conversational AI Platform team, you will have the opportunity to have a direct impact on over 170,000 brands that use Klaviyo every day to engage with their customers. You’ll also help define and build Klaviyo’s Autonomous Marketing platform: an ecosystem of LLM‑powered agents that can analyze, create, and optimize marketing programs across campaigns, flows, forms, and more.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Engineer, you’ll tackle complex technical and product challenges, develop multiple solution paths, and evaluate business and architectural trade-offs to determine the best approach. You’ll also act as a technical leader and mentor, driving engineering quality, execution, and decision-making across projects. Additionally, you’ll be responsible for deploying well-designed, thoroughly tested solutions that prioritize reliability, scalability, and customer impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Success in this role means shipping high-quality systems quickly, contributing to foundational platform decisions, improving the intelligence and reliability of our agent experiences, and helping define how AI-powered customer engagement evolves at Klaviyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We’re Looking For\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A proven track record of building high-quality products and systems, with pride in writing clean, maintainable, high-quality code.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;7+ years of experience in a software engineering role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience developing end-to-end software solutions or extensive experience across both front-end and back-end technologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building scalable, customer-facing systems in fast-moving product environments - we operate like a startup inside of Klaviyo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading projects and being accountable for technical and business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience mentoring team members or driving initiatives that help the team grow and learn new skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience conducting code reviews and maintaining a robust testing and deployment cycle.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curiosity and enthusiasm for AI-native product development, including practical experience experimenting with LLMs, AI tooling, or agentic workflows in professional or personal projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excitement about leveraging AI to improve engineering velocity, customer experiences, and operational workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong product mindset and willingness to collaborate cross-functionally to solve ambiguous problems with urgency and pragmatism.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Skills with Python and related technologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skills with React and related technologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building conversational AI systems, workflow engines, or agentic platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with retrieval systems, embeddings, eval frameworks, or LLM orchestration patterns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building cloud-native solutions, ideally with AWS.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience developing customer support, commerce, marketing, or customer data software solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with machine learning systems or AI infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building multi-tenant or highly configurable SaaS platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with observability, tracing, experimentation, or AI quality/evaluation tooling.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$148,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$222,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7695230003?gh_jid=7695230003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":5748539003,"location":{"name":"Boston, MA"},"metadata":null,"id":7695230003,"updated_at":"2026-09-19T04:02:40-04:00","requisition_id":"R-102477","title":"Senior Software Engineer - Customer Agent","company_name":"Klaviyo","first_published":"2026-06-04T20:44:16-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our team is looking for a Senior Full Stack Engineer to help build the future of Customer Agent, Klaviyo’s AI-native conversational platform. In this role, you’ll play a critical part in shaping how autonomous service, AI-driven support, and agentic commerce experiences evolve at scale across millions of customer interactions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll work across the stack to design, build, and scale systems that power intelligent workflows, conversational experiences, tools integrations, retrieval systems, onboarding flows, observability, and multi-channel customer engagement. You’ll help develop both foundational platform capabilities and customer-facing experiences that enable brands to launch, customize, and continuously improve their own highly-configurable AI agents.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Engineer, you’ll tackle complex technical and product challenges, develop multiple solution paths, and evaluate business and architectural trade-offs to determine the best approach. You’ll also act as a technical leader and mentor, driving engineering quality, execution, and decision-making across projects. Additionally, you’ll be responsible for deploying well-designed, thoroughly tested solutions that prioritize reliability, scalability, and customer impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Customer Agent team is building one of Klaviyo’s most ambitious and strategic product areas: an extensible AI platform that enables brands to deliver personalized, autonomous customer experiences across channels like chat, email, SMS, and beyond. We operate with high ownership, rapid iteration cycles, and a strong bias toward execution. Every engineer is expected to think holistically about customer outcomes, collaborate deeply across engineering, product, design, data science, and go-to-market teams, and push beyond traditional role boundaries to help the team move faster.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Success in this role means shipping high-quality systems quickly, contributing to foundational platform decisions, improving the intelligence and reliability of our agent experiences, and helping define how AI-powered customer engagement evolves at Klaviyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We’re Looking For\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A proven track record of building high-quality products and systems, with pride in writing clean, maintainable, high-quality code.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;7+ years of experience in a software engineering role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience developing end-to-end software solutions or extensive experience across both front-end and back-end technologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building scalable, customer-facing systems in fast-moving product environments - we operate like a startup inside of Klaviyo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading projects and being accountable for technical and business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience mentoring team members or driving initiatives that help the team grow and learn new skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience conducting code reviews and maintaining a robust testing and deployment cycle.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curiosity and enthusiasm for AI-native product development, including practical experience experimenting with LLMs, AI tooling, or agentic workflows in professional or personal projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excitement about leveraging AI to improve engineering velocity, customer experiences, and operational workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong product mindset and willingness to collaborate cross-functionally to solve ambiguous problems with urgency and pragmatism.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Skills with Python and related technologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skills with React and related technologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building conversational AI systems, workflow engines, or agentic platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with retrieval systems, embeddings, eval frameworks, or LLM orchestration patterns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building cloud-native solutions, ideally with AWS.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience developing customer support, commerce, marketing, or customer data software solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with machine learning systems or AI infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building multi-tenant or highly configurable SaaS platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with observability, tracing, experimentation, or AI quality/evaluation tooling.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using\u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt; Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey\u0026lt;a href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt; here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#indeedRD\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$148,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$222,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7780009003?gh_jid=7780009003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5784071003,"location":{"name":"Boston, MA"},"metadata":null,"id":7780009003,"updated_at":"2026-09-19T04:02:50-04:00","requisition_id":"R-102755","title":"Senior Software Engineer, Customer Agent","company_name":"Klaviyo","first_published":"2026-06-24T13:10:48-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Our team is looking for a Senior Full Stack Engineer to help build the future of Customer Agent, Klaviyo’s AI-native conversational platform. In this role, you’ll play a critical part in shaping how autonomous service, AI-driven support, and agentic commerce experiences evolve at scale across millions of customer interactions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll work across the stack to design, build, and scale systems that power intelligent workflows, conversational experiences, tools integrations, retrieval systems, onboarding flows, observability, and multi-channel customer engagement. You’ll help develop both foundational platform capabilities and customer-facing experiences that enable brands to launch, customize, and continuously improve their own highly-configurable AI agents.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Engineer, you’ll tackle complex technical and product challenges, develop multiple solution paths, and evaluate business and architectural trade-offs to determine the best approach. You’ll also act as a technical leader and mentor, driving engineering quality, execution, and decision-making across projects. Additionally, you’ll be responsible for deploying well-designed, thoroughly tested solutions that prioritize reliability, scalability, and customer impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Customer Agent team is building one of Klaviyo’s most ambitious and strategic product areas: an extensible AI platform that enables brands to deliver personalized, autonomous customer experiences across channels like chat, email, SMS, and beyond. We operate with high ownership, rapid iteration cycles, and a strong bias toward execution. Every engineer is expected to think holistically about customer outcomes, collaborate deeply across engineering, product, design, data science, and go-to-market teams, and push beyond traditional role boundaries to help the team move faster.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Success in this role means shipping high-quality systems quickly, contributing to foundational platform decisions, improving the intelligence and reliability of our agent experiences, and helping define how AI-powered customer engagement evolves at Klaviyo.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What We’re Looking For\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A proven track record of building high-quality products and systems, with pride in writing clean, maintainable, high-quality code.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;7+ years of experience in a software engineering role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience developing end-to-end software solutions or extensive experience across both front-end and back-end technologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building scalable, customer-facing systems in fast-moving product environments - we operate like a startup inside of Klaviyo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading projects and being accountable for technical and business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience mentoring team members or driving initiatives that help the team grow and learn new skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience conducting code reviews and maintaining a robust testing and deployment cycle.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curiosity and enthusiasm for AI-native product development, including practical experience experimenting with LLMs, AI tooling, or agentic workflows in professional or personal projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excitement about leveraging AI to improve engineering velocity, customer experiences, and operational workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong product mindset and willingness to collaborate cross-functionally to solve ambiguous problems with urgency and pragmatism.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Skills with Python and related technologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skills with React and related technologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building conversational AI systems, workflow engines, or agentic platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with retrieval systems, embeddings, eval frameworks, or LLM orchestration patterns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building cloud-native solutions, ideally with AWS.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience developing customer support, commerce, marketing, or customer data software solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with machine learning systems or AI infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building multi-tenant or highly configurable SaaS platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with observability, tracing, experimentation, or AI quality/evaluation tooling.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;-\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$148,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$222,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7997137003?gh_jid=7997137003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5886777003,"location":{"name":"Boston, MA"},"metadata":null,"id":7997137003,"updated_at":"2026-09-19T04:02:56-04:00","requisition_id":"R-103043","title":"Senior Software Engineer - Data Platform","company_name":"Klaviyo","first_published":"2026-09-17T10:57:49-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo is growing fast and we have openings for all skill levels across all of our teams. Learn more about our engineering culture at \u0026lt;a href=\u0026quot;https://klaviyo.tech/\u0026quot;\u0026gt;https://klaviyo.tech\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We love tackling tough engineering problems and look for Engineers who specialize in certain areas but are passionate about building, owning \u0026amp;amp; scaling features end to end from scratch and breaking through any obstacle or technical challenge in their way. We push each other to move out of our comfort zone, learn new technologies and work hard to ensure each day is better than the last.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo operates a real-time data platform built for massive scale on Amazon Web Services (AWS). Engineers come to Klaviyo with experience in a variety of languages and from a number of disciplines.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Responsibilities\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo operates a real-time data analytics platform written primarily in Python that is built for massive scale and hosted on Amazon Web Services (AWS). The Data Platform team builds tooling and establishes best practices and technology choices that help enable the Data Platform area to power core Klaviyo functionality and generate data-driven insights. As an engineer on this team, you will be responsible for designing, building, and maintaining our mission critical data and analytics infrastructure. You will work with a cross functional team to write technical design documents, create system infrastructure, write high quality code, and operate large scale systems in production. You will also review other engineer’s designs and code, and provide technical mentorship to other engineers on the team and in the broader engineering organization.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Team Tech Stack\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;AWS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Terraform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Python\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clickhouse\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;DynamoDB\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MySQL\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Kafka\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Spark\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flink\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Iceberg\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airflow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;DataHub\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Required Skills\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;BA or BS Degree in Computer Science, related field, or equivalent experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;7+ years of experience in a software engineering discipline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly skilled in using at least one modern programming language\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience provisioning infrastructure using Terraform or a similar infrastructure as code tool\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing, building, and operating distributed systems in a cloud computing environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using Linux operating systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with OLTP and OLAP databases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with high volume data processing and storage systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to communicate well, both verbally and in writing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to work with others on a team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to learn continuously and adapt to a high growth environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to stick with and solve difficult problems\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$148,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$222,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7711217003?gh_jid=7711217003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5754749003,"location":{"name":"Boston, MA"},"metadata":null,"id":7711217003,"updated_at":"2026-09-19T04:02:41-04:00","requisition_id":"R-102527","title":"Senior Software Engineer - Developer Infrastructure","company_name":"Klaviyo","first_published":"2026-04-29T12:52:53-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why You Should Join the Developer Infrastructure Team\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our core focus is empowering engineers to ship code efficiently and safely. We own the build systems, dependency lifecycle, and platform infrastructure that underpin every engineer\u0026#39;s daily workflow. As a Senior Software Engineer on this team, you will help define and execute the technical roadmap for Klaviyo\u0026#39;s backend platform — from dependency management and major framework upgrades to developer productivity tools that reduce toil and accelerate velocity. By building and maintaining the foundational systems that keep our codebase healthy and scalable, you will play a pivotal role in ensuring every engineer at Klaviyo can move fast with confidence.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Achieve: Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Software Engineer for this team, you will drive the evolution of our developer platform across the organization:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Dependency Management:\u0026lt;/strong\u0026gt; Analyze, optimize, and secure backend and third-party dependencies across the codebase. Build frameworks for evaluating risk and ensuring our dependency graph stays healthy, performant, and maintainable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Platform Upgrades and Rollouts:\u0026lt;/strong\u0026gt; Lead the planning and execution of major software releases and updates — from design through production rollout — including hands-on individual contribution throughout.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Developer Productivity:\u0026lt;/strong\u0026gt; Drive improvements across key cycle time metrics including PR CI speed, code review turnaround, and commit velocity. Relentlessly reduce toil and increase engineering efficiency across the organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Set Engineering Standards:\u0026lt;/strong\u0026gt; Contribute to the standards for code quality, dependency hygiene, and platform reliability that all teams follow.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI-Driven Strategy:\u0026lt;/strong\u0026gt; Spearhead efforts to leverage AI within the platform lifecycle and use AI tooling to accelerate your own development work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration:\u0026lt;/strong\u0026gt; Partner with engineers, security teams, and stakeholders to gather requirements, resolve conflicts, and roll out platform changes that teams can adopt with confidence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operational Excellence:\u0026lt;/strong\u0026gt; Proactively monitor the health and reliability of the platform, diagnosing and resolving complex issues before they become critical incidents.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What Makes This Role Exciting:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;High-Leverage Work:\u0026lt;/strong\u0026gt; You are not just building features; you are building the systems that determine how fast every engineer at Klaviyo can ship.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Real Architectural Impact:\u0026lt;/strong\u0026gt; You will influence the structure of a large, complex backend codebase and make decisions that scale with the company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Innovation at the Edge:\u0026lt;/strong\u0026gt; You will have the autonomy to experiment with AI and emerging tooling to solve hard problems in dependency management, build performance, and developer experience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experienced Engineer:\u0026lt;/strong\u0026gt; You have 5+ years of software engineering experience with strong computer science fundamentals and a focus on clean, maintainable, well-architected code.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytical Problem Solver:\u0026lt;/strong\u0026gt; You don\u0026#39;t just fix symptoms — you hunt down root causes, implement systemic fixes, and build in safeguards to prevent recurrence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Platform-Minded:\u0026lt;/strong\u0026gt; You are comfortable reasoning about distributed systems, dependency graphs, and the downstream impact of platform-level decisions across many teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Generalist:\u0026lt;/strong\u0026gt; You can move across the stack when needed — whether debugging a Python integration, optimizing a Go service, or wiring up infrastructure automation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI Enthusiast:\u0026lt;/strong\u0026gt; You have already experimented with AI in your work or personal projects and are eager to find ways to use it to make your work smarter and more efficient.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Extreme Ownership:\u0026lt;/strong\u0026gt; You take pride in the end-to-end health of the platform and proactively advocate for engineering excellence.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Technologies we use (not exhaustive):\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Backend:\u0026lt;/strong\u0026gt; Python, Django, FastAPI, Go\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Frontend:\u0026lt;/strong\u0026gt; React, TypeScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Infrastructure and CI:\u0026lt;/strong\u0026gt; AWS, Kubernetes, Terraform, Helm, Buildkite, Pants\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data:\u0026lt;/strong\u0026gt; MySQL, PostgreSQL, Redis, Kafka\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI Tools:\u0026lt;/strong\u0026gt; Claude, Cursor, Copilot, or internal AI enablement frameworks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$148,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$222,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7774823003?gh_jid=7774823003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5781988003,"location":{"name":"Dublin, IE"},"metadata":null,"id":7774823003,"updated_at":"2026-08-26T11:10:56-04:00","requisition_id":"R-102766","title":"Senior Software Engineer, Distributed Systems - Messaging","company_name":"Klaviyo","first_published":"2026-06-18T17:21:33-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is a leading marketing automation platform that helps businesses grow by delivering personalized experiences. Our mission is to empower creators to own their destiny. We believe in providing an exceptional developer experience that enables our engineering teams to build and ship high-quality software efficiently and with confidence.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Messaging Infra organization at Klaviyo is focused on high-growth customer engagement through various messaging channels (email, SMS/MMS/RCS, mobile push, WhatsApp, and more). We work with multiple stakeholders to provide best-in-class service and reliability to connect a wide range of businesses, from entrepreneurs to enterprises, with their end users. The messaging platform is a mission-critical, \u0026lt;strong\u0026gt;event-driven system responsible for delivering billions of real-time, low-latency messages\u0026lt;/strong\u0026gt;, and must be architected for massive scale and reliability.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You Will Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Build and scale \u0026lt;strong\u0026gt;highly-available, low-latency, high-throughput, event-driven services\u0026lt;/strong\u0026gt; that process live messaging events across one or more channels.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Work on Klaviyo\u0026#39;s \u0026lt;strong\u0026gt;real-time messaging pipeline\u0026lt;/strong\u0026gt;, processing and delivering \u0026lt;strong\u0026gt;hundreds of millions of messages\u0026lt;/strong\u0026gt; daily and growing to billions scale, with performance and reliability critical to whether messages reach customers when expected.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Design and implement backend services that handle \u0026lt;strong\u0026gt;real-time traffic, asynchronous processing, queues and streams\u0026lt;/strong\u0026gt;, making tradeoffs around throughput, latency, reliability and failure handling.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Own and evolve components of a highly-scalable, highly-available campaign pipeline, from processing and routing through to delivery and status tracking.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Collaborate radically with teams and stakeholders across Klaviyo on designs, implementations, and engineering practices.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Learn new technologies, bring them to the team and apply them to evolve our systems to the next level.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Help us improve our experimentation and development processes, and mentor other engineers on the team.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Participate in the technical interview process to help maintain a high bar for our growing teams.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Contribute to the company as a subject matter expert, constantly pushing yourself to be a better engineer and to level up all of your peers within your team and within Klaviyo.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;5+ years of professional software engineering experience \u0026lt;strong\u0026gt;building and operating online, real-time distributed systems\u0026lt;/strong\u0026gt; where latency, throughput and reliable processing matter to customers or downstream services.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Experience designing and building \u0026lt;strong\u0026gt;event-driven or asynchronous systems\u0026lt;/strong\u0026gt;, using events, queues, streams or messaging platforms as a core part of the architecture.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Experience with \u0026lt;strong\u0026gt;streaming or message-queue platforms\u0026lt;/strong\u0026gt; such as Kafka, Pulsar, RabbitMQ, SQS, or similar, and an understanding of the tradeoffs they introduce around throughput, latency, ordering, retries and reliability.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Experience with large-scale system architecture, technologies and patterns. Have a good understanding of their pros/cons and use scenarios, able to apply them to system design by making appropriate tradeoffs to meet business needs.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Deep fluency in at least one backend language (Python, Go, Java, Scala, or similar) and comfort navigating large, complex codebases.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Love digging into \u0026lt;strong\u0026gt;performance and scalability issues\u0026lt;/strong\u0026gt; to drive breakthrough solutions -- whether it\u0026#39;s a performance degradation, a database query timing out, or a queue that just won’t drain. You recognize all problems can be solved.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Passionate about growing and improving a product daily using a data driven mindset, familiar with system monitoring and alerting techniques.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Proven experience with being a coach and a mentor for team members and helping them grow.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Solid understanding of distributed systems fundamentals: consistency models, CAP, tradeoffs, idempotency, retries and backoff, rate limiting, and graceful degradation.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Ability to operate effectively in a high-ownership culture: you drive your work forward, unblock yourself, and hold yourself accountable to outcomes, not just effort.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technologies we use (not exhaustive):\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Languages \u0026amp;amp; Frameworks:\u0026lt;/em\u0026gt; Python, Django, React\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Data \u0026amp;amp; Infrastructure:\u0026lt;/em\u0026gt; MySQL, Redis, Memcached, Apache Zookeeper, Apache Pulsar\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Cloud \u0026amp;amp; DevOps:\u0026lt;/em\u0026gt; AWS (EC2, RDS, Aurora), Terraform, Jenkins\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location \u0026amp;amp; Work Model:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is based in Dublin, Ireland and follows a hybrid working model. Klaviyo supports work authorization and relocation for this position.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, we enjoy tackling meaningful engineering challenges and value people who take ownership, learn continuously, and collaborate openly. We are committed to building inclusive teams and encourage applications from all backgrounds.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is growing fast and we have openings for all skill levels across all of our teams. Learn more about our engineering culture at \u0026lt;a href=\u0026quot;https://klaviyo.tech/\u0026quot;\u0026gt;https://klaviyo.tech\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;€92.000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;€138.000 EUR\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4061644003,"name":"Dublin","location":"Dublin, County Dublin, Ireland","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7696724003?gh_jid=7696724003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5711923003,"location":{"name":"Boston, MA"},"metadata":null,"id":7696724003,"updated_at":"2026-08-26T11:10:54-04:00","requisition_id":"PIPE0044","title":"Senior Software Engineer - Growth","company_name":"Klaviyo","first_published":"2026-04-10T12:45:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Why You Should Join the Onboarding Team\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt;\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The [Product Expansion / Activation] team at Klaviyo is focused on improving the early experience of Klaviyo for new customers. We work diligently to improve the rate at which customers are successfully setting up their Klaviyo account and gaining value from the platform. Engineers on the team use data to discover opportunities for improvement, implement A/B tests to validate ideas, and work across the product to iteratively improve UX and reduce friction for new customers. We are looking for great generalist software engineers with a passion for the experience-layer that have an interest in or experience with growing a user-base and building a great customer onboarding pipeline and experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;How You Will Make a Difference\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;In this role, you will drive the technical design and lead the implementation of high-impact user-experience improvements across the Klaviyo product, focusing on areas critical to new customer success and adoption. You will own the entire project lifecycle, working through ambiguity and requirements refinement to execution and delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will own the end-to-end experimentation process, including contributing to the definition of strategy, architecting and implementing A/B tests to validate product hypotheses, and interpreting data to drive significant iterative improvements. You will be accountable for the quality and operational health of the features you deliver.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will serve as a technical leader and liaison, collaborating proactively with partners across teams to define and prioritize key technical initiatives to shape the long-term product roadmap.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will take a lead role in mentoring and providing technical guidance to other engineers on the team, elevating our experimentation, development, and operational practices, ensuring contributions consistently leave the product area better than when you found it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will define the architectural approach and technical strategy for your area of responsibility, anticipating scalability and reliability needs, including leveraging AI agents in our work and delivery, ensuring the solution is robust, scalable, and adheres to best practices for security, performance, and maintainability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working from our Boston HQ 5 times per week\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Who You Are\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have an extensive background in full stack software engineering, demonstrating deep understanding of Klaviyo’s systems and the ability to architect, deliver, and maintain software with an emphasis on high-scale, user-facing features, and their supporting APIs and infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to drive technical strategy and improvement using a data-driven mindset, leading to measurable business results and upholding best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated technical experience in using and championing AI-driven software delivery practices and methods, a passion for continuous learning and mentoring, and the ability to work productively through others to set them up for project success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience driving A/B testing strategies for products with metric-based goals to significantly improve user experience, customer acquisition, and success is a \u0026lt;em\u0026gt;strong\u0026lt;/em\u0026gt; plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thrives in an entrepreneurial type environment that is customer focused and strategic, while bringing clarity and technical stability to ambiguous challenges and prioritizing work that enables the team to move faster.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Technologies we use (not exhaustive):\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;HTML, TypeScript, JavaScript, React\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Python, Django\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MySQL, Cassandra, RabbitMQ, Redis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Amazon Web Services (EC2, RDS, Aurora, etc.), Terraform, Ansible, Packer, and other DevOps tools\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$148,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$222,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7986459003?gh_jid=7986459003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5882285003,"location":{"name":"Boston, MA"},"metadata":null,"id":7986459003,"updated_at":"2026-09-19T04:02:56-04:00","requisition_id":"R-102975","title":"Senior Software Engineer - Identity and Access Management","company_name":"Klaviyo","first_published":"2026-09-15T14:42:28-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;Senior Software Engineer, Identity and Access Management\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, we value the different backgrounds, experiences, and perspectives that each Klaviyo brings to work. If you are close, but not an exact match, we hope you will still apply.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;About the team\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Identity and Access Management (IAM) controls how people, services, integrations, and AI agents access Klaviyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We build authentication and authorization for users, agents, and machines that access the Klaviyo platform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a chance to solve hard identity problems that affect nearly every part of our product.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;How you will make an impact\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Software Engineer, you will lead complex projects across several components while staying hands-on with the software. You will:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead business-critical projects from design through launch and long-term operation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build secure, reliable services for authentication, authorization, delegation, auditing, and revocation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Break ambiguous problems into clear work that several engineers can deliver together.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the customer impact, reliability, and technical quality of your work in production.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve the architecture of your area as scale, security, and product needs change.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and maintain SLOs for the systems that you own.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Security, Product, Platform, and product engineering teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create reusable patterns that make IAM easier and safer for other teams to adopt.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor engineers and help project contributors succeed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply new engineering and AI tools responsibly, then share what you learn with the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take on important unowned work that helps the team move faster.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Who you are\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have 7+ years of experience building and operating production software.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have hands-on experience developing production services in Go or Python.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience with authentication, authorization, identity, or related security systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have built networking systems, API gateways, APIs, or SDKs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have led complex projects that spanned multiple engineers and several months.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You take end-to-end ownership and stay with your work after launch.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You communicate clearly, work well across teams, and make practical technical decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You mentor other engineers and raise the quality bar through feedback and example.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You balance long-term improvements with steady customer delivery.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Nice to have\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with auth or policy systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building secure platforms used by other engineering teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with AWS, Terraform, Kubernetes, React, or Django.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with enterprise security, auditability, data residency, or compliance needs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You do not need to know every part of our stack on day one. We care most about strong judgment, ownership, and care for the customer experience.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$148,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$222,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7777369003?gh_jid=7777369003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5782986003,"location":{"name":"Boston, MA"},"metadata":null,"id":7777369003,"updated_at":"2026-09-19T04:02:47-04:00","requisition_id":"R-102721","title":"Senior Software Engineer - Infrastructure Security","company_name":"Klaviyo","first_published":"2026-06-22T09:21:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Team Overview\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;The Infrastructure Security team makes it simple and easy for engineers to make secure choices while developing world-class software at high speed. Security is built in by default—seamless and effortless—making engineers’ lives better and Klaviyo more secure.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work sits at the intersection of security, infrastructure, and software engineering. We build cloud-native platforms and services that are reliable, secure, and performant at global scale, forming the foundation that Klaviyo engineers rely on every day.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is for engineers who enjoy building modern distributed systems, care about security and reliability, and want to have real impact across a large engineering organization.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;How you’ll make an impact\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Software Engineer on the Infrastructure Security team, you will build and operate the systems that help Klaviyo engineers ship secure software with confidence. You will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, build, and maintain cloud-native security services used across Klaviyo\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own meaningful components and services end to end, from implementation through production operation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve the availability, scalability, latency, and efficiency of infrastructure security systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with senior engineers on system design and architecture, contributing ideas and technical solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify performance, reliability, and security issues in distributed systems and drive improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work extensively with technologies such as Python, Golang, AWS, Kubernetes, Terraform, and modern data stores\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate actively in design reviews, code reviews, and whiteboarding sessions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to operational excellence through monitoring, alerting, and incident response\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in an on-call rotation with a focus on learning, prevention, and reducing operational toil\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build tooling, automation, and documentation that improve developer experience and security posture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with product-facing and platform engineers to ship impactful, secure solutions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Who you are\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have \u0026lt;strong\u0026gt;6+ years \u0026lt;/strong\u0026gt;of solid experience building and operating \u0026lt;strong\u0026gt;cloud-native, distributed systems\u0026lt;/strong\u0026gt; in production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable writing production-quality code in a language such as \u0026lt;strong\u0026gt;Python or Go\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have hands-on experience with \u0026lt;strong\u0026gt;AWS (or a similar cloud provider)\u0026lt;/strong\u0026gt; and understand managed services, networking, and IAM concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience working with \u0026lt;strong\u0026gt;containers and orchestration platforms\u0026lt;/strong\u0026gt; such as Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience writing infrastructure as code using languages such as \u0026lt;strong\u0026gt;Terraform\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable owning services and features independently, while knowing when to ask for feedback or support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You understand the fundamentals of scalable, multi-tenant architectures and secure system design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You care about reliability, performance, observability, and security—not just shipping features\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable participating in on-call and responding to production issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are an excellent communicator and collaborator. You lead technical discussions at the project and product-area level, write clear technical design documents and RFCs, and keep stakeholders aligned on progress, risks, and trade-offs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to handle yourself and complex systems in outage situations and to drive failures to root cause analysis and prevention of future issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You question convention and proactively look for ways to improve, whether that’s workflows, architecture, tooling, or team processes. You are intrinsically motivated to drive incremental and step-change improvements that deliver value to the business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You mentor and support other engineers, offering thoughtful feedback in design and code reviews, helping refine specifications, and investing in the growth of more junior engineers on the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You enjoy working on small, autonomous, agile teams, shipping early and often, pairing with product managers, business stakeholders, and other engineers to craft better software.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Nice to have\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience building security tooling, working with security infrastructure systems like Vault, AWS IAM, WAFs, and more\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with service meshes, API gateways, or zero-trust architectures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience improving performance in distributed systems or debugging complex multi-service workflows\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Tech Stack\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo’s platform is primarily built with Python and React and runs on AWS. Engineers join us from a wide range of technical backgrounds and are supported in learning our stack. Core technologies include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Python / Django / Golang / FastAPI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MySQL / Redis / Memcached\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;RabbitMQ / Celery / Apache Kafka / Apache Pulsar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS / Terraform / Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Location \u0026amp;amp; Work Model\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;This role is based in \u0026lt;strong\u0026gt;Boston, Massachusetts\u0026lt;/strong\u0026gt;. Klaviyo supports work authorization and relocation for this position.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, we enjoy tackling meaningful engineering challenges and value people who take ownership, learn continuously, and collaborate openly. We are committed to building inclusive teams and encourage applications from candidates of all backgrounds.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is growing fast and we have openings for all skill levels across all of our teams. Learn more about our engineering culture at https://klaviyo.tech\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using\u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt; Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey\u0026lt;a href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt; here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$148,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$222,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7783904003?gh_jid=7783904003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5786043003,"location":{"name":"Boston, MA"},"metadata":null,"id":7783904003,"updated_at":"2026-09-19T04:02:49-04:00","requisition_id":"R-102737","title":"Senior Software Engineer, Platform Engineering","company_name":"Klaviyo","first_published":"2026-06-25T12:54:20-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The mission of the Platform Engineering team is to provide infrastructure primitives, platforms, tooling, and guidance to Klaviyo engineering. This role will specifically focus on our core platform services and developer experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Software Engineer, you\u0026#39;ll work on crafting a paved path for product teams to manage their services and applications. You will own the design and development of foundational platform services that enable Klaviyo\u0026#39;s engineering teams to move faster with confidence. This role will be required to be in office 5x a week.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;How you will make a difference:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ship foundational services to enable Klaviyo engineering to move faster with confidence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build a deep understanding of engineering needs across the organization, guiding the design and development of appropriate platform primitives (Infra, Databases, Queuing, etc), that align with the platform\u0026#39;s vision and practically empower product teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design, develop, and deliver software to dramatically improve the availability, scalability, latency, and efficiency of Klaviyo\u0026#39;s core platforms, helping teams to better serve customers and meet their SLOs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and develop systems and processes that enable highly available and scalable applications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage technology such as Python, Go, AWS, and Kubernetes to advance Klaviyo\u0026#39;s platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and pair with other Klaviyo engineers to build better software by focusing on performance, self-healing systems, configuration as code, and defensive programming.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;BA or BS Degree in Computer Science, related field, or equivalent experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of responsibility operating and scaling complex distributed systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in a cloud-native environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience developing applications in Python and Go.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in operating Kubernetes at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Terraform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fundamental understanding of Linux and all layers of the networking stack.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in a subset of platform-related areas such as Kubernetes, infrastructure as code, API gateways \u0026amp;amp; traffic management, observability, or asynchronous processing tooling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$148,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$222,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7597868003?gh_jid=7597868003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_optional","internal_job_id":5704770003,"location":{"name":"Boston, MA"},"metadata":null,"id":7597868003,"updated_at":"2026-09-19T04:02:38-04:00","requisition_id":"R-102012","title":"Senior Software Engineer - Profiles, Lists and Segments","company_name":"Klaviyo","first_published":"2026-01-22T17:35:08-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why You Should Join the PLS (Profiles, Lists and Segments) Team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The PLS team is responsible for building and scaling the core customer data experiences at Klaviyo —\u0026amp;nbsp;\u0026lt;strong\u0026gt;profiles, lists, and real-time segments\u0026lt;/strong\u0026gt;. We own the tools that let customers understand who their users are, group them into meaningful audiences, and keep those audiences up to date as new data flows in. Our work underpins how customers target, personalize, and measure every message they send, making this product area core to Klaviyo’s continued success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Software Engineer on the team, you’ll play a key role in designing and building scalable systems that power how customers manage and activate their data. Partnering closely with product managers, data scientists, and other platform teams, you’ll help define scope, translate complex data and UX problems into practical implementations, and build intuitive workflows that give customers confidence in their audiences. This role leans frontend, with a strong focus on crafting thoughtful, reusable components and seamless user experiences using technologies like TypeScript, React, Python, and Django. There are ample opportunities for growth given the scope of this role and the team’s central role in Klaviyo’s product.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You Will Make a Difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You will be a core member of the PLS team, working on impactful customer-facing features that will make our product the best in the industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will work on creating easy-to-use editors that are highly performant.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will work closely with Product, Design, and Data Science to provide the best experience for our customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will mentor team members and drive initiatives that help the team learn new skills.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in full-stack development with strong hands-on skills in React, Redux, JavaScript, HTML, and CSS, along with familiarity with general web best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Has a track record of delivering and shipping work powered by or accelerated through AI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience conducting code reviews and running a robust testing cycle using automated testing practices and frameworks, including end-to-end and integration tests (e.g., cypress, pytest).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced with RESTful and GraphQL APIs, and evolving APIs and data models to support product success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You take ownership of your work—from requirements and edge cases to implementation and testing—and are motivated by solving tough problems with others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of leading complex, multi-quarter projects involving cross-team collaboration and being accountable for their outcomes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technologies We Use (not exhaustive):\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;React, TypeScript, Redux\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Python, Django\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Amazon Web Services (EC2, RDS, Aurora, S3, etc.), Terraform, and other DevOps tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MySQL, RabbitMQ, Redis, ProxySQL\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;br\u0026gt;\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot; style=\u0026quot;text-decoration:underline\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$148,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$222,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7806004003?gh_jid=7806004003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5795972003,"location":{"name":"Dublin, IE"},"metadata":null,"id":7806004003,"updated_at":"2026-09-11T13:07:27-04:00","requisition_id":"R-102832","title":"Senior Software Engineer, Reliability ","company_name":"Klaviyo","first_published":"2026-07-16T09:02:21-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;Team Overview:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Software Engineer, Reliability, you’ll ensure Klaviyo’s critical platforms are reliable, scalable, and sustainable while enabling rapid product development. We treat reliability as a core product feature and use software engineering to solve complex systems and operational challenges.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work spans security, infrastructure, and software development, requiring us to understand systems and engineering. We build complex, foundational solutions that must be extremely reliable, secure, and performant at global scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our charter is to build and operate foundational services and infrastructure, define clear reliability objectives, reduce operational toil through automation, and continuously improve systems based on real production learnings. The work is highly visible and directly impacts how Klaviyos build software and how customers experience Klaviyo every day.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make an Impact:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Software Engineer, Reliability, you will build and operate the platforms, systems, and services that underpin Klaviyo’s reliability and operational excellence. You will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and operate foundational, security-critical services with a strong emphasis on availability, scalability, latency, and fault tolerance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply software engineering principles to automate infrastructure, reduce operational toil, and improve system reliability at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design, implement, and evolve systems using SRE best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and refine SLIs, SLOs, and error budgets to guide engineering decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve observability, alerting, and incident response to reduce mean time to detection and recovery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in on-call rotations with a focus on sustainable operations and automatic remediations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform quantitative analysis to understand system behavior, capacity constraints, and scaling limits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify systemic risks and reliability bottlenecks and drive long-term, preventative solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with product, platform, and security engineers to influence architecture early and ship reliable systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and pair with other engineers, helping raise the bar for reliability, operational maturity, and engineering excellence\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;You are a cloud-native, platform-focused SRE who uses software to build and operate reliable production systems at scale.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You write and maintain production-quality code (e.g. Python, Go, or similar) to build internal platforms, automate operations, and improve system reliability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have built, deployed, and operated distributed, cloud-native systems and understand failure modes such as partial outages, dependency failures, resource saturation, and cascading impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience operating containerized workloads and platforms (e.g. Kubernetes) in production, including deployment strategies, scaling behavior, and service networking\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable participating in on-call rotations and diagnosing production issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have designed and operated observability systems and know how to build actionable alerts that reflect real user and service impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You apply SRE concepts such as SLIs, SLOs, error budgets, and burn-rate–based alerting to guide engineering decisions and operational response\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have hands-on experience with infrastructure as code and declarative configuration (e.g. Terraform, Kubernetes manifests, policy-as-code)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have performed capacity planning, load testing, and performance analysis for distributed services and platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You routinely contribute to post-incident reviews and drive concrete, code-focused follow-up actions that prevent recurrence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable reviewing and contributing to technical designs, platform APIs, operational runbooks, and system documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Nice to Have:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting security-critical platforms or building internal security tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with identity, access management, secrets management, or policy enforcement systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience operating systems at scale in cloud environments (AWS preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in resilience testing, fault injection, or chaos engineering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong comprehension of algorithms and data structures at scale\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Tech Stack:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo’s platform is primarily built with Python and React and runs on AWS. Engineers join us from a wide range of technical backgrounds and are supported in learning our stack.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Core technologies include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Python / Django / FastAPI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MySQL / Redis / Memcached\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;RabbitMQ / Celery / Apache Kafka / Apache Pulsar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS / Terraform / Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;€92.000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;€138.000 EUR\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4061644003,"name":"Dublin","location":"Dublin, County Dublin, Ireland","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7774824003?gh_jid=7774824003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5781989003,"location":{"name":"Dublin, IE"},"metadata":null,"id":7774824003,"updated_at":"2026-08-26T11:10:56-04:00","requisition_id":"R-102767","title":"Software Engineer II, Distributed Systems- Messaging","company_name":"Klaviyo","first_published":"2026-06-18T17:21:35-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is a leading marketing automation platform that helps businesses grow by delivering personalized experiences. Our mission is to empower creators to own their destiny. We believe in providing an exceptional developer experience that enables our engineering teams to build and ship high-quality software efficiently and with confidence.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Messaging Infra organization at Klaviyo is focused on high-growth customer engagement through various messaging channels (email, SMS/MMS/RCS, mobile push, WhatsApp, and more). We work with multiple stakeholders to provide best-in-class service and reliability to connect a wide range of businesses, from entrepreneurs to enterprises, with their end users. The messaging platform is a mission-critical system, responsible for delivering billions of messages, and must be architected for massive scale and reliability.\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You Will Make a Difference\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Build and scale \u0026lt;strong\u0026gt;highly-available, low-latency, high-throughput, event-driven services\u0026lt;/strong\u0026gt; that process live messaging events across one or more channels.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Work on Klaviyo\u0026#39;s \u0026lt;strong\u0026gt;real-time messaging pipeline\u0026lt;/strong\u0026gt;, processing and delivering hundreds of millions of messages daily and growing to billions scale.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Design and implement backend services that handle \u0026lt;strong\u0026gt;real-time traffic and asynchronous processing\u0026lt;/strong\u0026gt;, working with queues, streams and messaging systems to process large volumes of events reliably.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Contribute to highly-scalable, highly-available services across the messaging pipeline, developing solutions to problems involving \u0026lt;strong\u0026gt;throughput, latency, performance and reliability\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Collaborate radically with teams and stakeholders across Klaviyo on designs, implementations, and engineering practices.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Learn new technologies, bring them to the team and apply them to evolve our systems to the next level.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Help us improve our experimentation and development processes, and mentor other engineers on the team.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Participate in the technical interview process to help maintain a high bar for our growing teams.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Contribute to the company as a subject matter expert, constantly pushing yourself to be a better engineer and to level up all of your peers within your team and within Klaviyo.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Have 4+ years of experience in a software engineering discipline and have architected, built and delivered at least one complex production system at scale.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Experience building and operating \u0026lt;strong\u0026gt;online, real-time systems\u0026lt;/strong\u0026gt; that process live requests, events or messages, with a strong understanding of the importance of latency, throughput, availability and reliable processing.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Experience working with \u0026lt;strong\u0026gt;event-driven or asynchronous architectures\u0026lt;/strong\u0026gt;, such as systems built around queues, streams, events or messaging patterns.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Experience working with \u0026lt;strong\u0026gt;streaming or message-queue platforms\u0026lt;/strong\u0026gt; such as Kafka, Pulsar, RabbitMQ, SQS, or similar.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Experience with large-scale system architecture, technologies and patterns. Have a good understanding of their pros/cons and use scenarios, able to apply them to system design by making appropriate tradeoffs to meet business needs.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Deep fluency in at least one backend language (Python, Go, Java, Scala, or similar) and comfort navigating large, complex codebases.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Love digging into performance and scalability issues to drive breakthrough solutions -- whether it\u0026#39;s a performance degradation, a database query timing out, or a queue that just won’t drain. You recognize all problems can be solved.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Passionate about growing and improving a product daily using a data driven mindset, familiar with system monitoring and alerting techniques.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Proven experience with being a coach and a mentor for team members and helping them grow.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Like working on small, high-performing autonomous agile teams. At Klaviyo, you will have ownership of features, but you\u0026#39;ll collaborate radically with everyone to make sure we produce the right solution.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technologies we use (not exhaustive):\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Languages \u0026amp;amp; Frameworks:\u0026lt;/em\u0026gt; Python, Django, React\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Data \u0026amp;amp; Infrastructure:\u0026lt;/em\u0026gt; MySQL, Redis, Memcached, Apache Zookeeper, Apache Pulsar\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Cloud \u0026amp;amp; DevOps:\u0026lt;/em\u0026gt; AWS (EC2, RDS, Aurora), Terraform, Jenkins\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location \u0026amp;amp; Work Model:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is based in Dublin, Ireland and follows a hybrid working model. Klaviyo supports work authorization and relocation for this position.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, we enjoy tackling meaningful engineering challenges and value people who take ownership, learn continuously, and collaborate openly. We are committed to building inclusive teams and encourage applications from candidates of all backgrounds.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is growing fast and we have openings for all skill levels across all of our teams. Learn more about our engineering culture at https://klaviyo.tech\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;€76.000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;€114.000 EUR\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4061644003,"name":"Dublin","location":"Dublin, County Dublin, Ireland","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7659484003?gh_jid=7659484003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5729888003,"location":{"name":"Boston, MA"},"metadata":null,"id":7659484003,"updated_at":"2026-09-05T03:47:10-04:00","requisition_id":"R-102320","title":"Software Engineer II - Growth","company_name":"Klaviyo","first_published":"2026-06-23T12:36:50-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Software Engineer ii - Growth\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Why You Should Join the Onboarding Team\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Product Expansion / Activation team at Klaviyo is focused on improving the early experience of Klaviyo for new customers. We work diligently to improve the rate at which customers are successfully setting up their Klaviyo account and gaining value from the platform. Engineers on the team use data to discover opportunities for improvement, implement A/B tests to validate ideas, and work across the product to iteratively improve UX and reduce friction for new customers. We are looking for great generalist software engineers with a passion for the experience-layer that have an interest in or experience with growing a user-base and building a great customer onboarding pipeline and experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;How You Will Make a Difference\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;In this role, you will implement user-experience improvements across the Klaviyo product, especially in areas that affect new customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will design and implement A/B tests to validate ideas, and interpret the results of these tests to inform iterative improvements to the product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will collaborate with marketing, data-science, sales, and engineering teams to discover areas for improvement, as well as engaging with customers directly to learn more about how we can better serve their needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will help us improve our experimentation and development processes, and mentor other engineers on the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will clearly define the goal, constraints, and context for AI agents, while remaining responsible for the correctness of the implementation, with a focus on security, performance, and maintainability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working from our Boston HQ 5 days a week.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Who You Are\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have a background in full stack software engineering with experience building and improving products with an emphasis on user-facing features, along with the APIs and infrastructure to support them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about growing and improving a product on a daily basis using a data driven mindset.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced with A/B Testing products with metric based goals to improve user experience and customer acquisition and success (nice to have)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability and success in using AI-driven software delivery practices and methods and/or a willingness and excitement to learn.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thrives in an entrepreneurial type environment that is fast paced, customer focused, and strategic.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technologies we use (not exhaustive):\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;HTML, TypeScript, JavaScript, React\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Python, Django\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MySQL, Cassandra, RabbitMQ, Redis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Amazon Web Services (EC2, RDS, Aurora, etc.), Terraform, Ansible, Packer, and other DevOps tools\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$116,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$174,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7980319003?gh_jid=7980319003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5879608003,"location":{"name":"Dublin, IE"},"metadata":null,"id":7980319003,"updated_at":"2026-08-28T10:43:24-04:00","requisition_id":"R-102951","title":"Software Engineer II, Infrastructure Security","company_name":"Klaviyo","first_published":"2026-08-28T10:43:24-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Team Overview\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;The Infrastructure Security team makes it simple and easy for engineers to make secure choices while developing world-class software at high speed. Security is built in by default—seamless and effortless—making engineers’ lives better and Klaviyo more secure.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work sits at the intersection of security, infrastructure, and software engineering. We build cloud-native platforms and services that are reliable, secure, and performant at global scale, forming the foundation that Klaviyo engineers rely on every day.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is for engineers who enjoy building modern distributed systems, care about security and reliability, and want to have real impact across a large engineering organization.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;How you’ll make an impact\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As a Software Engineer on the Infrastructure Security team, you will build and operate the systems that help Klaviyo engineers ship secure software with confidence. You will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, build, and maintain cloud-native security services used across Klaviyo\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own meaningful components and services end to end, from implementation through production operation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve the availability, scalability, latency, and efficiency of infrastructure security systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with senior engineers on system design and architecture, contributing ideas and technical solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify performance, reliability, and security issues in distributed systems and drive improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work extensively with technologies such as Python, Golang, AWS, Kubernetes, Terraform, and modern data stores\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate actively in design reviews, code reviews, and whiteboarding sessions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to operational excellence through monitoring, alerting, and incident response\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in an on-call rotation with a focus on learning, prevention, and reducing operational toil\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build tooling, automation, and documentation that improve developer experience and security posture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with product-facing and platform engineers to ship impactful, secure solutions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Who you are\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have 3+ years of experience building and operating\u0026amp;nbsp;\u0026lt;strong\u0026gt;cloud-native, distributed systems\u0026lt;/strong\u0026gt; in production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable writing production-quality code in a language such as \u0026lt;strong\u0026gt;Python or Go\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have hands-on experience with \u0026lt;strong\u0026gt;AWS (or a similar cloud provider)\u0026lt;/strong\u0026gt; and understand managed services, networking, and IAM concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience working with \u0026lt;strong\u0026gt;containers and orchestration platforms\u0026lt;/strong\u0026gt; such as Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable owning services and features independently, while knowing when to ask for feedback or support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You understand the fundamentals of scalable, multi-tenant architectures and secure system design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You care about reliability, performance, observability, and security—not just shipping features\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable participating in on-call and responding to production issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You communicate clearly, collaborate well, and enjoy working through technical problems as a team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You regularly use modern developer tooling, including AI-powered tools, to improve productivity and code quality\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Nice to have\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience building or integrating security-focused systems (e.g. secrets management, IAM, authn/z, policy enforcement)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with service meshes, API gateways, or zero-trust architectures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience improving performance in distributed systems or debugging complex multi-service workflows\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Tech Stack\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo’s platform is primarily built with Python and React and runs on AWS. Engineers join us from a wide range of technical backgrounds and are supported in learning our stack. Core technologies include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Python / Django / FastAPI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MySQL / Redis / Memcached\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;RabbitMQ / Celery / Apache Kafka / Apache Pulsar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS / Terraform / Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Location \u0026amp;amp; Work Model\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;This role is based in \u0026lt;strong\u0026gt;Dublin, Ireland\u0026lt;/strong\u0026gt; and follows a \u0026lt;strong\u0026gt;hybrid working model\u0026lt;/strong\u0026gt;. Klaviyo supports work authorization and relocation for this position.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, we enjoy tackling meaningful engineering challenges and value people who take ownership, learn continuously, and collaborate openly. We are committed to building inclusive teams and encourage applications from candidates of all backgrounds.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;€76.000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;€114.000 EUR\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4061644003,"name":"Dublin","location":"Dublin, County Dublin, Ireland","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7855798003?gh_jid=7855798003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5818838003,"location":{"name":"Boston, MA"},"metadata":null,"id":7855798003,"updated_at":"2026-09-05T03:47:20-04:00","requisition_id":"R-102899","title":"Software Engineer II - Recommendations","company_name":"Klaviyo","first_published":"2026-08-14T14:23:33-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Software Engineer II - Recommendations\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;(Boston, MA onsite 5x a week)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why you should join the Recommendations Platform Team\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Recommendations Platform Team is responsible for developing and deploying machine learning-based recommendation systems at scale, and building out the foundation for new use cases for technologies such as embedding-based similarity search to power agentic workflows. We are evolving to act as a layer of product intelligence, making sense of customer data in order to personalize messages with the right item at the right time across multiple channels. Our systems span large-scale data pipelines and querying workflows, batch training and inference, and low-latency online retrieval and ranking systems. We are also building the experimentation, tracking, and measurement capabilities needed to evaluate recommendation quality and business impact over time.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you will make a difference\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Contribute to the architecture and evolution of backend services\u0026lt;/strong\u0026gt; that power product recommendations across Klaviyo experiences (email, SMS, KAgent, onsite, etc.), meeting standards for reliability, performance, and clear APIs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Contribute to and maintain robust, large-scale data processing pipelines\u0026lt;/strong\u0026gt; (e.g., using Apache Spark or similar frameworks) that transform raw events and catalog data into high-quality features and inputs for recommendation models, ensuring data quality and lineage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborate closely with ML engineers and product stakeholders to productionize recommendation models\u0026lt;/strong\u0026gt;—defining high-level interfaces, feature contracts, and deployment patterns for batch and/or real-time inference systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Contribute to the development of the vector database\u0026lt;/strong\u0026gt; that powers recommendation, semantic search, and agentic use cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ensure data and service observability\u0026lt;/strong\u0026gt; (metrics, logging, tracing, dashboards) to facilitate recommendations that are correct, explainable, fast, and highly available for all customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Work with Product to break down projects\u0026lt;/strong\u0026gt; into clear milestones, balancing the need for rapid experimentation with technical soundness and long-term maintainability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead data-driven decision making and A/B testing efforts\u0026lt;/strong\u0026gt;—ensuring recommendation systems are instrumented with the right metrics, and independently interpreting results to guide future product and engineering iterations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Participate in on-call and incident response for the systems you own,\u0026lt;/strong\u0026gt; driving major post-incident follow-ups that substantially improve the resilience and operability of our recommendation stack.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrate AI into your and the team’s development workflow from the ground up\u0026lt;/strong\u0026gt;—for example, using AI to accelerate development, automate complex tests, or build smarter monitoring and debugging tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Share knowledge, mentor junior engineers, and define best practices\u0026lt;/strong\u0026gt; on working with large-scale data frameworks, distributed systems, and integrating ML into production systems.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;2+ years of professional software engineering experience with a focus on backend and distributed systems at scale;\u0026lt;/strong\u0026gt; you have a proven track record working on production services and optimizing for latency, reliability, and operability as well as business requirements.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proficient in Python\u0026lt;/strong\u0026gt; and open to working in other languages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Comfortable with cloud-native architectures (AWS preferred) and container orchestration (e.g., Kubernetes);\u0026lt;/strong\u0026gt; you manage infrastructure and CI/CD pipelines as a core part of your development process.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience in data-driven decision making and A/B testing\u0026lt;/strong\u0026gt;—you can define (or are interested in learning how to) how to instrument experiments, read and interpret results, and ensure learnings are folded back into system design.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Comfortable designing and querying data models\u0026lt;/strong\u0026gt; in relational, analytical, and NoSQL datastores (e.g., Postgres, MySQL, data warehouses, Redis, vector databases).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Feel at home with modern DevOps practices\u0026lt;/strong\u0026gt; (CI/CD, monitoring, alerting) and how to apply them to architect large-scale data and recommendation systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Track record of owning features end-to-end\u0026lt;/strong\u0026gt;—from initial technical design and implementation through rollout, monitoring, and sustained iteration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Excellent technical collaborator and communicator:\u0026lt;/strong\u0026gt; you can clearly articulate complex technical trade-offs to both technical peers and non-technical partners, and you work effectively to drive alignment across ML Engineers, Software Engineers, PMs, and other teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You are a self-starter who has actively experimented with AI\u0026lt;/strong\u0026gt; in work or personal projects and are excited to responsibly explore and define new AI tools and workflows to enhance team productivity and system intelligence.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Previous experience working on product recommendation systems or adjacent ML-powered features (ranking, personalization, search, or similar).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with big data frameworks such as Apache Spark (or similar technologies like Flink, Beam, etc.) for architecting and building complex batch or streaming pipelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in AI/ML systems and products, such as integrating models into production systems, building features powered by ML, or contributing to the ML infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience training and iterating on machine learning models (e.g., for ranking, prediction, or personalization).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with ML and distributed compute frameworks such as Ray or similar tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience partnering with data science or ML teams to productionize models (designing feature stores, ensuring offline/online parity, advanced model deployment and monitoring).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in e-commerce, marketing tech, or consumer personalization products.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$116,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$174,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7806006003?gh_jid=7806006003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5795974003,"location":{"name":"Dublin, IE"},"metadata":null,"id":7806006003,"updated_at":"2026-08-26T11:10:56-04:00","requisition_id":"R-102834","title":"Software Engineer II, Reliability","company_name":"Klaviyo","first_published":"2026-07-16T09:11:11-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Software Engineer II, Reliability\u0026amp;nbsp;(Dublin)\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Team Overview:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As a Software Engineer II, Reliability, you will help ensure Klaviyo’s critical platforms are reliable, scalable, and sustainable while enabling rapid product development.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We treat reliability as a core product feature and use software engineering to solve complex systems and operational challenges. Our work spans infrastructure, security, and software engineering, and focuses on building and operating systems that are reliable, secure, and performant at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The SRE team’s charter is to build and operate foundational services and infrastructure, reduce operational toil through automation, and continuously improve systems based on real production learnings. Your work will directly impact how Klaviyo engineers build software and how customers experience our platform every day.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make an Impact:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As a Software Engineer II, Reliability, you will contribute to the reliability and operational excellence of Klaviyo’s platforms by working on well-scoped projects and owning services with support from senior engineers. You will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build, operate, and improve production systems with a focus on reliability, scalability, and performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply software engineering principles to automate operational tasks and reduce manual toil\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the design and implementation of systems using established SRE best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help define and measure SLIs and SLOs for services you support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve observability through metrics, dashboards, logging, and tracing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in on-call rotations and respond to production incidents with guidance and support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with incident investigation and contribute to post-incident reviews and follow-up actions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform basic analysis around system behavior, capacity usage, and scaling characteristics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify reliability issues or operational pain points and work with teammates to address them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with product, platform, and security engineers to ship reliable systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write and maintain clear operational runbooks and system documentation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;You are an early-to-mid career SRE who is comfortable operating production systems and eager to deepen your expertise in reliability engineering.\u0026amp;nbsp;You:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have experience operating cloud-native production systems and services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write production-quality code (e.g. Python, Go, or similar) to automate operations and improve reliability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand common failure modes in distributed systems, such as dependency failures, resource exhaustion, and partial outages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have experience working with containerized workloads and platforms (e.g. Kubernetes) in production environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable participating in on-call rotations and diagnosing straightforward production issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have experience using observability tools and responding to alerts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are familiar with SRE concepts such as SLIs, SLOs, and error budgets, and are learning how to apply them in practice\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have hands-on experience with infrastructure as code or declarative configuration (e.g. Terraform, Kubernetes manifests)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can follow incident response processes and contribute meaningfully during outages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable receiving feedback, learning from incidents, and improving your systems over time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Nice to Have:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting security-sensitive systems or internal platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with AWS or other cloud providers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to messaging or asynchronous systems (e.g. Kafka, RabbitMQ, Celery)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interest in performance testing, capacity planning, or resilience work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practical experience with algorithms and data structures\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Tech Stack:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo’s platform is primarily built with Python and React and runs on AWS. Engineers join us from a wide range of technical backgrounds and are supported in learning our stack.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Core technologies include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Python / Django / FastAPI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MySQL / Redis / Memcached\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;RabbitMQ / Celery / Apache Kafka / Apache Pulsar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS / Terraform / Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Location \u0026amp;amp; Work Model:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;This role is based in Dublin, Ireland and follows a hybrid working model. Klaviyo supports work authorization and relocation for this position.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, we value people who take ownership, learn continuously, and collaborate openly. We are committed to building inclusive teams and encourage applications from candidates of all backgrounds.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound\u0026lt;/a\u0026gt; on April 3, 2025.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please see the independent bias audit report covering our use of Covey \u0026lt;a style=\u0026quot;text-decoration: underline;\u0026quot; href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;€76.000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;€114.000 EUR\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4061644003,"name":"Dublin","location":"Dublin, County Dublin, Ireland","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7820704003?gh_jid=7820704003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5802363003,"location":{"name":"Boston, MA"},"metadata":null,"id":7820704003,"updated_at":"2026-08-26T11:10:57-04:00","requisition_id":"R-102876","title":"Sr. AI Systems \u0026 Solutions Architect, Customer Success","company_name":"Klaviyo","first_published":"2026-08-12T09:29:36-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo is seeking an AI Solutions Architect to accelerate how our Customer Success organization leverages AI to operate smarter and deliver more impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role sits at the intersection of applied AI, solutions architecture, and internal enablement. We\u0026#39;re looking for a strong technical problem solver who can quickly turn business challenges into practical AI solutions while collaborating across technical and non-technical teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll build AI-powered solutions that solve both creative and operational challenges. Your work will span accelerating content creation, enabling smarter learning experiences, connecting internal data sources, and automating workflows that improve efficiency and decision-making.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll also help teams use tools like Claude, ChatGPT, and Glean more effectively by building skills, prompts, and AI workflows that are reliable, reusable, and aligned to real business needs. As solutions grow in complexity, you\u0026#39;ll help facilitate the evolution of workflows and prototypes into production-grade systems, working closely with Klaviyo\u0026#39;s centralized AI engineering team and leveraging their support to scale larger, cross-functional initiatives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role sits within the Strategy \u0026amp;amp; Operations team and serves as connective tissue across the broader Success organization, helping identify high-impact opportunities, accelerate experimentation, and scale successful AI solutions across the business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Program Strategy \u0026amp;amp; Discovery\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Success leaders to identify high impact areas that could benefit from AI or automation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prioritize opportunities based on efficiency gains and impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate ambiguous ideas into clear program roadmaps with defined outcomes and milestones\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technical Prototyping \u0026amp;amp; Productization\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build AI-powered prototypes and workflows using Claude, LLMs, and modern AI development platforms to rapidly validate business solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and connect AI systems using APIs, MCPs, automation platforms, and internal data sources to create intelligent, end-to-end workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand how to integrate AI solutions with existing systems, collaborating with engineering teams when production-grade implementations are needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop effective prompts, skills, agents, and retrieval workflows that improve the quality, reliability, and usefulness of AI-generated outputs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate and iterate on AI solutions using user feedback, business outcomes, and emerging best practices to drive adoption and impact.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Enablement \u0026amp;amp; AI Literacy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Create clear documentation, implementation guides, and best practices that enable teams to effectively build and adopt AI solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead enablement sessions, workshops, and office hours to grow AI fluency and help teams build effective prompts, skills, agents, and workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay current on emerging AI capabilities, tools, and best practices\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A systems thinker with a strong technical foundation and a passion for solving business problems with AI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced building AI-powered prototypes using LLMs and modern AI tools, with an understanding of APIs and system integrations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong communicator who can translate technical concepts, create clear documentation, and enable others to adopt AI effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable partnering with engineering teams to scale successful solutions into production when needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred skills:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years of experience in AI solutions, solutions architecture, internal tooling, automation, or similar technical roles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience building solutions with Claude or other leading LLM platforms, including prompt engineering, skills, agents, and AI workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating AI with APIs, internal systems, or data sources to solve business problems and improve team workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to rapidly prototype, test, and iterate on AI-powered solutions based on user feedback and business needs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$112,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$168,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005180003,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4061308003,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7859208003?gh_jid=7859208003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5802363003,"location":{"name":"Denver, CO"},"metadata":null,"id":7859208003,"updated_at":"2026-08-26T11:10:57-04:00","requisition_id":"R-102876","title":"Sr. AI Systems \u0026 Solutions Architect, Customer Success","company_name":"Klaviyo","first_published":"2026-08-12T09:29:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo is seeking an AI Solutions Architect to accelerate how our Customer Success organization leverages AI to operate smarter and deliver more impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role sits at the intersection of applied AI, solutions architecture, and internal enablement. We\u0026#39;re looking for a strong technical problem solver who can quickly turn business challenges into practical AI solutions while collaborating across technical and non-technical teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll build AI-powered solutions that solve both creative and operational challenges. Your work will span accelerating content creation, enabling smarter learning experiences, connecting internal data sources, and automating workflows that improve efficiency and decision-making.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll also help teams use tools like Claude, ChatGPT, and Glean more effectively by building skills, prompts, and AI workflows that are reliable, reusable, and aligned to real business needs. As solutions grow in complexity, you\u0026#39;ll help facilitate the evolution of workflows and prototypes into production-grade systems, working closely with Klaviyo\u0026#39;s centralized AI engineering team and leveraging their support to scale larger, cross-functional initiatives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role sits within the Strategy \u0026amp;amp; Operations team and serves as connective tissue across the broader Success organization, helping identify high-impact opportunities, accelerate experimentation, and scale successful AI solutions across the business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Program Strategy \u0026amp;amp; Discovery\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Success leaders to identify high impact areas that could benefit from AI or automation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prioritize opportunities based on efficiency gains and impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate ambiguous ideas into clear program roadmaps with defined outcomes and milestones\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technical Prototyping \u0026amp;amp; Productization\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build AI-powered prototypes and workflows using Claude, LLMs, and modern AI development platforms to rapidly validate business solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and connect AI systems using APIs, MCPs, automation platforms, and internal data sources to create intelligent, end-to-end workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand how to integrate AI solutions with existing systems, collaborating with engineering teams when production-grade implementations are needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop effective prompts, skills, agents, and retrieval workflows that improve the quality, reliability, and usefulness of AI-generated outputs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate and iterate on AI solutions using user feedback, business outcomes, and emerging best practices to drive adoption and impact.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Enablement \u0026amp;amp; AI Literacy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Create clear documentation, implementation guides, and best practices that enable teams to effectively build and adopt AI solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead enablement sessions, workshops, and office hours to grow AI fluency and help teams build effective prompts, skills, agents, and workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay current on emerging AI capabilities, tools, and best practices\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A systems thinker with a strong technical foundation and a passion for solving business problems with AI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced building AI-powered prototypes using LLMs and modern AI tools, with an understanding of APIs and system integrations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong communicator who can translate technical concepts, create clear documentation, and enable others to adopt AI effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable partnering with engineering teams to scale successful solutions into production when needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred skills:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years of experience in AI solutions, solutions architecture, internal tooling, automation, or similar technical roles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience building solutions with Claude or other leading LLM platforms, including prompt engineering, skills, agents, and AI workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating AI with APIs, internal systems, or data sources to solve business problems and improve team workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to rapidly prototype, test, and iterate on AI-powered solutions based on user feedback and business needs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$112,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$168,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005180003,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4061308003,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7859210003?gh_jid=7859210003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5802363003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":7859210003,"updated_at":"2026-08-26T11:10:57-04:00","requisition_id":"R-102876","title":"Sr. AI Systems \u0026 Solutions Architect, Customer Success","company_name":"Klaviyo","first_published":"2026-08-12T09:29:38-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo is seeking an AI Solutions Architect to accelerate how our Customer Success organization leverages AI to operate smarter and deliver more impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role sits at the intersection of applied AI, solutions architecture, and internal enablement. We\u0026#39;re looking for a strong technical problem solver who can quickly turn business challenges into practical AI solutions while collaborating across technical and non-technical teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll build AI-powered solutions that solve both creative and operational challenges. Your work will span accelerating content creation, enabling smarter learning experiences, connecting internal data sources, and automating workflows that improve efficiency and decision-making.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll also help teams use tools like Claude, ChatGPT, and Glean more effectively by building skills, prompts, and AI workflows that are reliable, reusable, and aligned to real business needs. As solutions grow in complexity, you\u0026#39;ll help facilitate the evolution of workflows and prototypes into production-grade systems, working closely with Klaviyo\u0026#39;s centralized AI engineering team and leveraging their support to scale larger, cross-functional initiatives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role sits within the Strategy \u0026amp;amp; Operations team and serves as connective tissue across the broader Success organization, helping identify high-impact opportunities, accelerate experimentation, and scale successful AI solutions across the business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Program Strategy \u0026amp;amp; Discovery\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Success leaders to identify high impact areas that could benefit from AI or automation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prioritize opportunities based on efficiency gains and impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate ambiguous ideas into clear program roadmaps with defined outcomes and milestones\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technical Prototyping \u0026amp;amp; Productization\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build AI-powered prototypes and workflows using Claude, LLMs, and modern AI development platforms to rapidly validate business solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and connect AI systems using APIs, MCPs, automation platforms, and internal data sources to create intelligent, end-to-end workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand how to integrate AI solutions with existing systems, collaborating with engineering teams when production-grade implementations are needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop effective prompts, skills, agents, and retrieval workflows that improve the quality, reliability, and usefulness of AI-generated outputs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate and iterate on AI solutions using user feedback, business outcomes, and emerging best practices to drive adoption and impact.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Enablement \u0026amp;amp; AI Literacy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Create clear documentation, implementation guides, and best practices that enable teams to effectively build and adopt AI solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead enablement sessions, workshops, and office hours to grow AI fluency and help teams build effective prompts, skills, agents, and workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay current on emerging AI capabilities, tools, and best practices\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A systems thinker with a strong technical foundation and a passion for solving business problems with AI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced building AI-powered prototypes using LLMs and modern AI tools, with an understanding of APIs and system integrations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong communicator who can translate technical concepts, create clear documentation, and enable others to adopt AI effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable partnering with engineering teams to scale successful solutions into production when needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred skills:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years of experience in AI solutions, solutions architecture, internal tooling, automation, or similar technical roles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience building solutions with Claude or other leading LLM platforms, including prompt engineering, skills, agents, and AI workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating AI with APIs, internal systems, or data sources to solve business problems and improve team workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to rapidly prototype, test, and iterate on AI-powered solutions based on user feedback and business needs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$112,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$168,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005180003,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4061308003,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7859379003?gh_jid=7859379003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5802362003,"location":{"name":"San Francisco, CA"},"metadata":null,"id":7859379003,"updated_at":"2026-08-26T11:10:57-04:00","requisition_id":"R-102872","title":"Sr. AI Systems \u0026 Solutions Architect, Global Services","company_name":"Klaviyo","first_published":"2026-08-12T10:11:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo is seeking an AI Solutions Architect to accelerate how our Global Services organization leverages AI to operate smarter and deliver more impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role sits at the intersection of applied AI, solutions architecture, and internal enablement. We\u0026#39;re looking for a strong technical problem solver who can quickly turn business challenges into practical AI solutions while collaborating across technical and non-technical teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll build AI-powered solutions that solve both creative and operational challenges. Your work will span accelerating content creation, enabling smarter learning experiences, connecting internal data sources, and automating workflows that improve efficiency and decision-making.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll also help teams use tools like Claude, ChatGPT, and Glean more effectively by building skills, prompts, and AI workflows that are reliable, reusable, and aligned to real business needs. As solutions grow in complexity, you\u0026#39;ll help facilitate the evolution of workflows and prototypes into production-grade systems, working closely with Klaviyo\u0026#39;s centralized AI engineering team and leveraging their support to scale larger, cross-functional initiatives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role sits within the Strategy \u0026amp;amp; Operations team and serves as connective tissue across the broader Services organization, helping identify high-impact opportunities, accelerate experimentation, and scale successful AI solutions across the business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Program Strategy \u0026amp;amp; Discovery\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Services leaders to identify high impact areas that could benefit from AI or automation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prioritize opportunities based on efficiency gains and impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate ambiguous ideas into clear program roadmaps with defined outcomes and milestones\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technical Prototyping \u0026amp;amp; Productization\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build AI-powered prototypes and workflows using Claude, LLMs, and modern AI development platforms to rapidly validate business solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and connect AI systems using APIs, MCPs, automation platforms, and internal data sources to create intelligent, end-to-end workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand how to integrate AI solutions with existing systems, collaborating with engineering teams when production-grade implementations are needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop effective prompts, skills, agents, and retrieval workflows that improve the quality, reliability, and usefulness of AI-generated outputs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate and iterate on AI solutions using user feedback, business outcomes, and emerging best practices to drive adoption and impact.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Enablement \u0026amp;amp; AI Literacy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Create clear documentation, implementation guides, and best practices that enable teams to effectively build and adopt AI solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead enablement sessions, workshops, and office hours to grow AI fluency and help teams build effective prompts, skills, agents, and workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay current on emerging AI capabilities, tools, and best practices\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A systems thinker with a strong technical foundation and a passion for solving business problems with AI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced building AI-powered prototypes using LLMs and modern AI tools, with an understanding of APIs and system integrations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong communicator who can translate technical concepts, create clear documentation, and enable others to adopt AI effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable partnering with engineering teams to scale successful solutions into production when needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred skills:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years of experience in AI solutions, solutions architecture, internal tooling, automation, or similar technical roles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience building solutions with Claude or other leading LLM platforms, including prompt engineering, skills, agents, and AI workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating AI with APIs, internal systems, or data sources to solve business problems and improve team workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to rapidly prototype, test, and iterate on AI-powered solutions based on user feedback and business needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Global Services functions, such as onboarding, education, consulting, or customer success is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$112,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$168,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005180003,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4061308003,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7829675003?gh_jid=7829675003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5802362003,"location":{"name":"Denver, CO"},"metadata":null,"id":7829675003,"updated_at":"2026-08-26T11:10:56-04:00","requisition_id":"R-102872","title":"Sr. AI Systems \u0026 Solutions Architect, Global Services","company_name":"Klaviyo","first_published":"2026-08-05T16:50:16-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo is seeking an AI Solutions Architect to accelerate how our Global Services organization leverages AI to operate smarter and deliver more impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role sits at the intersection of applied AI, solutions architecture, and internal enablement. We\u0026#39;re looking for a strong technical problem solver who can quickly turn business challenges into practical AI solutions while collaborating across technical and non-technical teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll build AI-powered solutions that solve both creative and operational challenges. Your work will span accelerating content creation, enabling smarter learning experiences, connecting internal data sources, and automating workflows that improve efficiency and decision-making.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll also help teams use tools like Claude, ChatGPT, and Glean more effectively by building skills, prompts, and AI workflows that are reliable, reusable, and aligned to real business needs. As solutions grow in complexity, you\u0026#39;ll help facilitate the evolution of workflows and prototypes into production-grade systems, working closely with Klaviyo\u0026#39;s centralized AI engineering team and leveraging their support to scale larger, cross-functional initiatives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role sits within the Strategy \u0026amp;amp; Operations team and serves as connective tissue across the broader Services organization, helping identify high-impact opportunities, accelerate experimentation, and scale successful AI solutions across the business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Program Strategy \u0026amp;amp; Discovery\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Services leaders to identify high impact areas that could benefit from AI or automation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prioritize opportunities based on efficiency gains and impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate ambiguous ideas into clear program roadmaps with defined outcomes and milestones\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technical Prototyping \u0026amp;amp; Productization\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build AI-powered prototypes and workflows using Claude, LLMs, and modern AI development platforms to rapidly validate business solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and connect AI systems using APIs, MCPs, automation platforms, and internal data sources to create intelligent, end-to-end workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand how to integrate AI solutions with existing systems, collaborating with engineering teams when production-grade implementations are needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop effective prompts, skills, agents, and retrieval workflows that improve the quality, reliability, and usefulness of AI-generated outputs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate and iterate on AI solutions using user feedback, business outcomes, and emerging best practices to drive adoption and impact.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Enablement \u0026amp;amp; AI Literacy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Create clear documentation, implementation guides, and best practices that enable teams to effectively build and adopt AI solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead enablement sessions, workshops, and office hours to grow AI fluency and help teams build effective prompts, skills, agents, and workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay current on emerging AI capabilities, tools, and best practices\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A systems thinker with a strong technical foundation and a passion for solving business problems with AI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced building AI-powered prototypes using LLMs and modern AI tools, with an understanding of APIs and system integrations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong communicator who can translate technical concepts, create clear documentation, and enable others to adopt AI effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable partnering with engineering teams to scale successful solutions into production when needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred skills:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years of experience in AI solutions, solutions architecture, internal tooling, automation, or similar technical roles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience building solutions with Claude or other leading LLM platforms, including prompt engineering, skills, agents, and AI workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating AI with APIs, internal systems, or data sources to solve business problems and improve team workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to rapidly prototype, test, and iterate on AI-powered solutions based on user feedback and business needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Global Services functions, such as onboarding, education, consulting, or customer success is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$112,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$168,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005180003,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4061308003,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7820703003?gh_jid=7820703003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5802362003,"location":{"name":"Boston, MA"},"metadata":null,"id":7820703003,"updated_at":"2026-08-26T11:10:57-04:00","requisition_id":"R-102872","title":"Sr. AI Systems \u0026 Solutions Architect, Global Services","company_name":"Klaviyo","first_published":"2026-08-05T13:20:38-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Klaviyo is seeking an AI Solutions Architect to accelerate how our Global Services organization leverages AI to operate smarter and deliver more impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role sits at the intersection of applied AI, solutions architecture, and internal enablement. We\u0026#39;re looking for a strong technical problem solver who can quickly turn business challenges into practical AI solutions while collaborating across technical and non-technical teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll build AI-powered solutions that solve both creative and operational challenges. Your work will span accelerating content creation, enabling smarter learning experiences, connecting internal data sources, and automating workflows that improve efficiency and decision-making.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll also help teams use tools like Claude, ChatGPT, and Glean more effectively by building skills, prompts, and AI workflows that are reliable, reusable, and aligned to real business needs. As solutions grow in complexity, you\u0026#39;ll help facilitate the evolution of workflows and prototypes into production-grade systems, working closely with Klaviyo\u0026#39;s centralized AI engineering team and leveraging their support to scale larger, cross-functional initiatives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role sits within the Strategy \u0026amp;amp; Operations team and serves as connective tissue across the broader Services organization, helping identify high-impact opportunities, accelerate experimentation, and scale successful AI solutions across the business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You’ll Make a Difference:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Program Strategy \u0026amp;amp; Discovery\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Services leaders to identify high impact areas that could benefit from AI or automation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prioritize opportunities based on efficiency gains and impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate ambiguous ideas into clear program roadmaps with defined outcomes and milestones\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technical Prototyping \u0026amp;amp; Productization\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build AI-powered prototypes and workflows using Claude, LLMs, and modern AI development platforms to rapidly validate business solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and connect AI systems using APIs, MCPs, automation platforms, and internal data sources to create intelligent, end-to-end workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand how to integrate AI solutions with existing systems, collaborating with engineering teams when production-grade implementations are needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop effective prompts, skills, agents, and retrieval workflows that improve the quality, reliability, and usefulness of AI-generated outputs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate and iterate on AI solutions using user feedback, business outcomes, and emerging best practices to drive adoption and impact.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Enablement \u0026amp;amp; AI Literacy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Create clear documentation, implementation guides, and best practices that enable teams to effectively build and adopt AI solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead enablement sessions, workshops, and office hours to grow AI fluency and help teams build effective prompts, skills, agents, and workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay current on emerging AI capabilities, tools, and best practices\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A systems thinker with a strong technical foundation and a passion for solving business problems with AI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced building AI-powered prototypes using LLMs and modern AI tools, with an understanding of APIs and system integrations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong communicator who can translate technical concepts, create clear documentation, and enable others to adopt AI effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable partnering with engineering teams to scale successful solutions into production when needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred skills:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years of experience in AI solutions, solutions architecture, internal tooling, automation, or similar technical roles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience building solutions with Claude or other leading LLM platforms, including prompt engineering, skills, agents, and AI workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating AI with APIs, internal systems, or data sources to solve business problems and improve team workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to rapidly prototype, test, and iterate on AI-powered solutions based on user feedback and business needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Global Services functions, such as onboarding, education, consulting, or customer success is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$112,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$168,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005180003,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003},{"id":4061308003,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":4123824003},{"id":4066175003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7780010003?gh_jid=7780010003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5784072003,"location":{"name":"Boston, MA"},"metadata":null,"id":7780010003,"updated_at":"2026-09-01T03:03:16-04:00","requisition_id":"R-102770","title":"Sr. Lead Engineer, Applied AI (Customer Agent)","company_name":"Klaviyo","first_published":"2026-07-29T12:19:56-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;Senior Lead Engineer, Applied AI (Customer Agent)\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Our Engineering team builds the AI systems that power how brands run their businesses on Klaviyo. We move fast, ship in production, and hold a high bar for what \u0026quot;AI-native\u0026quot; actually means: systems that make real judgment calls, not demos.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Customer Agent team is one of the newest and most ambitious groups in that org, based in Boston and working in-office: we\u0026#39;re building a conversational AI system that lets brands serve their own customers at a scale no human support team could match. We\u0026#39;re still small enough that a single senior engineer can shape how the whole platform evolves. We\u0026#39;re past the demo stage: the team ships changes against live customer traffic, measures quality with real evaluation frameworks, and treats reliability as a product feature, not an afterthought.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As Senior Lead Engineer, you\u0026#39;ll set technical and product direction for Customer Agent end to end, building a 0-to-1 agentic product with the speed and ownership of a startup, backed by the scale and resources of one of the most innovative tech companies on the East Coast, while staying hands-on with the hardest problems yourself. This is a principal-caliber individual contributor role: we\u0026#39;re looking for an engineer who has personally architected, built, scaled, and supported a production agentic system through everything that comes after the demo, and who acts as a force multiplier across the org through the strength of their technical judgment.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You\u0026#39;ll Make an Impact:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Set the technical and product direction for Customer Agent\u0026#39;s core platform, from architecture through production.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take on the platform\u0026#39;s hardest technical problems personally: orchestration, evaluation, guardrails, memory \u0026amp;amp; context, self-healing/improving and failure handling for non-deterministic systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write and ship code, review designs, and make the calls other engineers can\u0026#39;t make alone.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build architecture and frameworks that other engineers and teams adopt, and mentor through design reviews rather than direct management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with product, design, data science, and go-to-market leaders to shape the roadmap, not just execute against it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate emerging AI technologies and bring the ones worth betting on into production.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What We\u0026#39;re Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve architected, built, scaled, and supported a production agentic system end to end, not just prototyped one: real orchestration, evals, guardrails, and non-deterministic failure handling. You\u0026#39;ve owned it through launch, scale, incidents, and the years of operational reality after the demo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve learned the hard lessons that only come from running agents in production: securing them against misuse and abuse, and the operational scar tissue of keeping a non-deterministic system reliable as usage grows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve set technical and product direction for an entire product area before, not just your own component, and you can point to something you designed and championed that shipped and that other teams built on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve stayed hands-on through all of it: still writing code, reviewing your own architecture decisions, and debugging production issues yourself, not delegating the hardest problems away.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your past architecture and frameworks got reused by other teams, and you\u0026#39;ve unblocked multiple teams at once, not just your own.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You communicate complex technical trade-offs clearly across engineering, product, and executive audiences, and you can turn an undefined problem into a plan others rally behind.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Nice to Haves:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience running a multi-tenant agent platform at production scale, where external customers configure their own agent behavior on shared infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building 0-to-1 products or working in startup environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record with production evaluation systems, AI observability, or human-in-the-loop workflows for LLM-powered products.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Boston, MA – In-Office Role\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;-\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$216,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$324,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7802698003?gh_jid=7802698003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5794267003,"location":{"name":"Boston, MA"},"metadata":null,"id":7802698003,"updated_at":"2026-09-01T03:03:23-04:00","requisition_id":"R-102821","title":"Sr. Lead Engineer, Applied AI (Customer Agent)","company_name":"Klaviyo","first_published":"2026-07-29T12:24:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;Senior Lead Engineer, Applied AI (Customer Agent)\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Our Engineering team builds the AI systems that power how brands run their businesses on Klaviyo. We move fast, ship in production, and hold a high bar for what \u0026quot;AI-native\u0026quot; actually means: systems that make real judgment calls, not demos.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Customer Agent team is one of the newest and most ambitious groups in that org, based in Boston and working in-office: we\u0026#39;re building a conversational AI system that lets brands serve their own customers at a scale no human support team could match. We\u0026#39;re still small enough that a single senior engineer can shape how the whole platform evolves. We\u0026#39;re past the demo stage: the team ships changes against live customer traffic, measures quality with real evaluation frameworks, and treats reliability as a product feature, not an afterthought.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As Senior Lead Engineer, you\u0026#39;ll set technical and product direction for Customer Agent end to end, building a 0-to-1 agentic product with the speed and ownership of a startup, backed by the scale and resources of one of the most innovative tech companies on the East Coast, while staying hands-on with the hardest problems yourself. This is a principal-caliber individual contributor role: we\u0026#39;re looking for an engineer who has personally architected, built, scaled, and supported a production agentic system through everything that comes after the demo, and who acts as a force multiplier across the org through the strength of their technical judgment.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You\u0026#39;ll Make an Impact:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Set the technical and product direction for Customer Agent\u0026#39;s core platform, from architecture through production.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take on the platform\u0026#39;s hardest technical problems personally: orchestration, evaluation, guardrails, memory \u0026amp;amp; context, self-healing/improving and failure handling for non-deterministic systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write and ship code, review designs, and make the calls other engineers can\u0026#39;t make alone.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build architecture and frameworks that other engineers and teams adopt, and mentor through design reviews rather than direct management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with product, design, data science, and go-to-market leaders to shape the roadmap, not just execute against it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate emerging AI technologies and bring the ones worth betting on into production.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What We\u0026#39;re Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve architected, built, scaled, and supported a production agentic system end to end, not just prototyped one: real orchestration, evals, guardrails, and non-deterministic failure handling. You\u0026#39;ve owned it through launch, scale, incidents, and the years of operational reality after the demo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve learned the hard lessons that only come from running agents in production: securing them against misuse and abuse, and the operational scar tissue of keeping a non-deterministic system reliable as usage grows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve set technical and product direction for an entire product area before, not just your own component, and you can point to something you designed and championed that shipped and that other teams built on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve stayed hands-on through all of it: still writing code, reviewing your own architecture decisions, and debugging production issues yourself, not delegating the hardest problems away.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your past architecture and frameworks got reused by other teams, and you\u0026#39;ve unblocked multiple teams at once, not just your own.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You communicate complex technical trade-offs clearly across engineering, product, and executive audiences, and you can turn an undefined problem into a plan others rally behind.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Nice to Haves:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience running a multi-tenant agent platform at production scale, where external customers configure their own agent behavior on shared infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building 0-to-1 products or working in startup environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record with production evaluation systems, AI observability, or human-in-the-loop workflows for LLM-powered products.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Boston, MA – In-Office Role\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;-\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$216,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$324,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7688416003?gh_jid=7688416003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5744471003,"location":{"name":"Boston, MA"},"metadata":null,"id":7688416003,"updated_at":"2026-09-19T04:02:39-04:00","requisition_id":"R-102441","title":"Sr. Software Engineer, AI Enablement","company_name":"Klaviyo","first_published":"2026-06-15T11:44:18-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;Senior Software Engineer, AI Enablement\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why You Should Join the AI Enablement Team\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join our dynamic AI Enablement team and play a pivotal role in accelerating our engineering organization\u0026#39;s velocity and innovation. As a Senior Software Engineer, you’ll be at the forefront of how we apply Artificial Intelligence to software engineering—building the foundational frameworks, experimenting in real production workflows, and contributing to how teams across the company build with AI. We are looking for an experienced\u0026amp;nbsp;\u0026lt;strong\u0026gt;Full Stack Engineer\u0026lt;/strong\u0026gt; with a deep passion for using AI and automation to solve complex, large-scale problems.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Achieve: Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will be the driving force behind AI adoption across our engineering teams, focusing on tangible, impactful outcomes:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Leadership:\u0026lt;/strong\u0026gt; Act as a subject matter expert for AI-driven engineering tools, mentoring other engineers and championing a culture of AI-first development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experiment: \u0026lt;/strong\u0026gt;Continuously experiment with AI tools—testing, learning, and sharing insights to keep the team and organization ahead of the curve, as well as championing new applications that accelerate workflows and elevate quality responsibly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build Paved Paths:\u0026lt;/strong\u0026gt; Design, implement, and maintain robust, scalable \u0026lt;strong\u0026gt;full-stack platforms and tools\u0026lt;/strong\u0026gt; that allow other engineers to easily integrate and utilize AI services and capabilities within their projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive Automation:\u0026lt;/strong\u0026gt; Identify high-leverage opportunities to apply AI for \u0026lt;strong\u0026gt;automating engineering processes\u0026lt;/strong\u0026gt;, such as code generation, testing, deployment, and operational tasks, to dramatically improve engineering efficiency and velocity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Establish Best Practices:\u0026lt;/strong\u0026gt; Apply and contribute to the standards, patterns, and architectural guidance for responsible and effective AI enablement, ensuring reliability, security, and performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration:\u0026lt;/strong\u0026gt; Partner closely with Product, Design, and other Engineering teams to understand needs, gather requirements, and deliver production-ready solutions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What Makes This Role Exciting\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Hot Start \u0026amp;amp; High Impact:\u0026lt;/strong\u0026gt; You won\u0026#39;t be on a \u0026quot;listening tour.\u0026quot; Your first 90 days will involve tackling tangible projects that provide an immediate impact on engineering productivity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Shape the Future:\u0026lt;/strong\u0026gt; You will be at the forefront of applying generative AI and ML to drive meaningful improvements to how our engineering teams work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ownership and Ambition:\u0026lt;/strong\u0026gt; You will have significant ownership over the tools and platforms you build, solving complex, open-ended problems that directly contribute to our company\u0026#39;s ambition and growth.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of full stack development experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with one or more front end technologies (React, TypeScript, Angular, Vue, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience with specific AI/ML frameworks or platforms (e.g., PyTorch, TensorFlow, LangChain, Claude, Gemini, Copilot).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a high-growth environment, navigating technical complexity and change.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Python / Django or similarly typed languages.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with designing and managing scalable databases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building and maintaining complex software. You’ll join us in writing clean, maintainable software that solves hard problems. You’ll write testable, quality code. You’ll push the team and the mission forward with your contributions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience with AWS services, how to stand up infrastructure, and monitor for defects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with building REST APIs, GraphQL, and other middleware development tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Technologies we use (not exhaustive):\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Python, Django, Celery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Braintrust, chronosphere\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Claude, Cursor\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MySQL, Redis, Pulsar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Amazon Web Services (EC2, RDS, Aurora, etc.), Kubernetes, Terraform, and other DevOps tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;React, TypeScript, JavaScript, HTML, CSS\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$148,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$222,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7861843003?gh_jid=7861843003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5784072003,"location":{"name":"Boston, MA"},"metadata":null,"id":7861843003,"updated_at":"2026-09-09T23:37:01-04:00","requisition_id":"R-102770","title":"Sr. Staff Engineer, Applied AI (Customer Agent)","company_name":"Klaviyo","first_published":"2026-08-12T21:19:02-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;Senior Staff Engineer, Applied AI (Customer Agent)\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Our Engineering team builds the AI systems that power how brands run their businesses on Klaviyo. We move fast, ship in production, and hold a high bar for what \u0026quot;AI-native\u0026quot; actually means: systems that make real judgment calls, not demos.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Customer Agent team is one of the newest and most ambitious groups in that org, based in Boston and working in-office: we\u0026#39;re building a conversational AI system that lets brands serve their own customers at a scale no human support team could match. We\u0026#39;re still small enough that a single senior engineer can shape how the whole platform evolves. We\u0026#39;re past the demo stage: the team ships changes against live customer traffic, measures quality with real evaluation frameworks, and treats reliability as a product feature, not an afterthought.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As Senior Staff Engineer, you\u0026#39;ll set technical and product direction for Customer Agent end to end, building a 0-to-1 agentic product with the speed and ownership of a startup, backed by the scale and resources of one of the most innovative tech companies on the East Coast, while staying hands-on with the hardest problems yourself. This is a principal-caliber individual contributor role: we\u0026#39;re looking for an engineer who has personally architected, built, scaled, and supported a production agentic system through everything that comes after the demo, and who acts as a force multiplier across the org through the strength of their technical judgment.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You\u0026#39;ll Make an Impact:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Set the technical and product direction for Customer Agent\u0026#39;s core platform, from architecture through production.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take on the platform\u0026#39;s hardest technical problems personally: orchestration, evaluation, guardrails, memory \u0026amp;amp; context, self-healing/improving and failure handling for non-deterministic systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write and ship code, review designs, and make the calls other engineers can\u0026#39;t make alone.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build architecture and frameworks that other engineers and teams adopt, and mentor through design reviews rather than direct management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with product, design, data science, and go-to-market leaders to shape the roadmap, not just execute against it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate emerging AI technologies and bring the ones worth betting on into production.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What We\u0026#39;re Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve architected, built, scaled, and supported a production agentic system end to end, not just prototyped one: real orchestration, evals, guardrails, and non-deterministic failure handling. You\u0026#39;ve owned it through launch, scale, incidents, and the years of operational reality after the demo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve learned the hard lessons that only come from running agents in production: securing them against misuse and abuse, and the operational scar tissue of keeping a non-deterministic system reliable as usage grows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve set technical and product direction for an entire product area before, not just your own component, and you can point to something you designed and championed that shipped and that other teams built on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve stayed hands-on through all of it: still writing code, reviewing your own architecture decisions, and debugging production issues yourself, not delegating the hardest problems away.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your past architecture and frameworks got reused by other teams, and you\u0026#39;ve unblocked multiple teams at once, not just your own.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You communicate complex technical trade-offs clearly across engineering, product, and executive audiences, and you can turn an undefined problem into a plan others rally behind.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Nice to Haves:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience running a multi-tenant agent platform at production scale, where external customers configure their own agent behavior on shared infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building 0-to-1 products or working in startup environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record with production evaluation systems, AI observability, or human-in-the-loop workflows for LLM-powered products.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Boston, MA – In-Office Role\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;-\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$216,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$324,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7861870003?gh_jid=7861870003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5794267003,"location":{"name":"Boston, MA"},"metadata":null,"id":7861870003,"updated_at":"2026-09-09T23:36:55-04:00","requisition_id":"R-102821","title":"Sr. Staff Engineer, Applied AI (Customer Agent)","company_name":"Klaviyo","first_published":"2026-08-12T21:20:20-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;Senior Staff Engineer, Applied AI (Customer Agent)\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Our Engineering team builds the AI systems that power how brands run their businesses on Klaviyo. We move fast, ship in production, and hold a high bar for what \u0026quot;AI-native\u0026quot; actually means: systems that make real judgment calls, not demos.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Customer Agent team is one of the newest and most ambitious groups in that org, based in Boston and working in-office: we\u0026#39;re building a conversational AI system that lets brands serve their own customers at a scale no human support team could match. We\u0026#39;re still small enough that a single senior engineer can shape how the whole platform evolves. We\u0026#39;re past the demo stage: the team ships changes against live customer traffic, measures quality with real evaluation frameworks, and treats reliability as a product feature, not an afterthought.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As Senior Staff Engineer, you\u0026#39;ll set technical and product direction for Customer Agent end to end, building a 0-to-1 agentic product with the speed and ownership of a startup, backed by the scale and resources of one of the most innovative tech companies on the East Coast, while staying hands-on with the hardest problems yourself. This is a principal-caliber individual contributor role: we\u0026#39;re looking for an engineer who has personally architected, built, scaled, and supported a production agentic system through everything that comes after the demo, and who acts as a force multiplier across the org through the strength of their technical judgment.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You\u0026#39;ll Make an Impact:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Set the technical and product direction for Customer Agent\u0026#39;s core platform, from architecture through production.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take on the platform\u0026#39;s hardest technical problems personally: orchestration, evaluation, guardrails, memory \u0026amp;amp; context, self-healing/improving and failure handling for non-deterministic systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write and ship code, review designs, and make the calls other engineers can\u0026#39;t make alone.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build architecture and frameworks that other engineers and teams adopt, and mentor through design reviews rather than direct management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with product, design, data science, and go-to-market leaders to shape the roadmap, not just execute against it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate emerging AI technologies and bring the ones worth betting on into production.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What We\u0026#39;re Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve architected, built, scaled, and supported a production agentic system end to end, not just prototyped one: real orchestration, evals, guardrails, and non-deterministic failure handling. You\u0026#39;ve owned it through launch, scale, incidents, and the years of operational reality after the demo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve learned the hard lessons that only come from running agents in production: securing them against misuse and abuse, and the operational scar tissue of keeping a non-deterministic system reliable as usage grows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve set technical and product direction for an entire product area before, not just your own component, and you can point to something you designed and championed that shipped and that other teams built on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve stayed hands-on through all of it: still writing code, reviewing your own architecture decisions, and debugging production issues yourself, not delegating the hardest problems away.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your past architecture and frameworks got reused by other teams, and you\u0026#39;ve unblocked multiple teams at once, not just your own.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You communicate complex technical trade-offs clearly across engineering, product, and executive audiences, and you can turn an undefined problem into a plan others rally behind.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Nice to Haves:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience running a multi-tenant agent platform at production scale, where external customers configure their own agent behavior on shared infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building 0-to-1 products or working in startup environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record with production evaluation systems, AI observability, or human-in-the-loop workflows for LLM-powered products.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Boston, MA – In-Office Role\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;-\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$216,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$324,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7993282003?gh_jid=7993282003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":5794269003,"location":{"name":"Boston, MA"},"metadata":null,"id":7993282003,"updated_at":"2026-09-18T03:02:01-04:00","requisition_id":"R-102823","title":"Staff Engineer, Applied AI (Customer Agent)","company_name":"Klaviyo","first_published":"2026-09-11T17:49:30-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Staff Engineer, Applied AI (Customer Agent)\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Our Engineering team builds the AI systems that power how brands run their businesses on Klaviyo. We move fast, ship in production, and hold a high bar for what \u0026quot;AI-native\u0026quot; actually means: systems that make real judgment calls, not demos.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Customer Agent team is one of the newest and most ambitious groups in that org, based in Boston and working in-office: we\u0026#39;re building a conversational AI system that lets brands serve their own customers at a scale no human support team could match. We\u0026#39;re still small enough that one engineer’s work visibly shapes how the whole platform evolves. We\u0026#39;re past the demo stage: the team ships changes against live customer traffic, measures quality with real evaluation frameworks, and treats reliability as a product feature, not an afterthought.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Staff Engineer, you\u0026#39;ll set the technical and product direction for a core area of Customer Agent end to end, building a 0-to-1 agentic product with the speed and ownership of a startup, backed by the scale and resources of one of the most innovative tech companies on the East Coast, while staying hands-on with the hardest problems yourself. This is a lead-level role, with a wide footprint across our agentic product - from orchestration to governance - that grows based on where the product is when you join. We\u0026#39;re looking for an engineer who owns complex, ambiguous problems, who has built, scaled, and supported a production agentic system through everything that comes after the demo, and who up-levels the people, process, and technology around them.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You\u0026#39;ll Make an Impact:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Set the technical and product direction for a core area of Customer Agent, from architecture through production, and contribute to the direction of the platform overall.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take on the hardest technical problems in your area: orchestration, evaluation, guardrails, memory \u0026amp;amp; context, failure handling for non-deterministic systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write and ship code, review designs, and make the hard calls in your area when there’s no obvious right answer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define patterns that other engineers adopt, and mentor through design reviews rather than direct management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with product, design, data science, and go-to-market leaders to shape what gets built, not just how it’s built.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate emerging AI technologies and bring the ones worth betting on into production.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What We\u0026#39;re Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve built, scaled, and supported production agentic systems, not just prototyped them: real orchestration, evals, guardrails, and non-deterministic failure handling. You\u0026#39;ve owned your part of one through launch, incidents, and the operational reality after the demo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve learned the hard lessons that only come from running agents in production: securing them against misuse and abuse, and the operational scar tissue of keeping a non-deterministic system reliable as usage grows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve owned technical and product direction for a significant area before, not just your own component, and you can point to something you designed and championed that shipped and that other engineers built on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re hands-on: writing code, reviewing your own and others’ architecture decisions, and debugging production issues yourself, not delegating the hardest problems away.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your patterns and designs are reused by other engineers, and you\u0026#39;ve unblocked many others’ projects, not just your own.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You communicate complex technical trade-offs clearly across engineering and product audiences, and you can turn an undefined problem into a plan others rally behind.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Nice to Haves:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience working on a multi-tenant agent platform at production scale, where external customers configure their own agent behavior on shared infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building 0-to-1 products or working in startup environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record with production evaluation systems, AI observability, or human-in-the-loop workflows for LLM-powered products.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Boston, MA - In-Office Role\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Massachusetts Applicants:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range For US Locations:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$176,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$264,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4002457003,"name":"Boston","location":"Boston, Massachusetts, United States","child_ids":[],"parent_id":4123824003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://www.klaviyo.com/careers/jobs/7774822003?gh_jid=7774822003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5781987003,"location":{"name":"Dublin, IE"},"metadata":null,"id":7774822003,"updated_at":"2026-09-09T06:33:35-04:00","requisition_id":"R-102764","title":"Technical Lead, Distributed Systems - Messaging","company_name":"Klaviyo","first_published":"2026-06-18T17:15:27-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit \u0026lt;a class=\u0026quot;_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\u0026quot; href=\u0026quot;http://klaviyo.com/careers\u0026quot; data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;klaviyo.com/careers\u0026lt;/a\u0026gt;\u0026amp;nbsp;to see how we empower creators to own their own destiny.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is a leading marketing automation platform that helps businesses grow by delivering personalized experiences. Our mission is to empower creators to own their destiny. We believe in providing an exceptional developer experience that enables our engineering teams to build and ship high-quality software efficiently and with confidence.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Messaging Infra organization at Klaviyo is focused on high-growth customer engagement through various messaging channels (email, SMS/MMS/RCS, mobile push, WhatsApp, and more). We work with multiple stakeholders to provide best-in-class service to connect a wide range of businesses, from entrepreneurs to enterprises, with their end users. The messaging platform is a mission-critical, event-driven system, responsible for delivering billions of real-time, low-latency messages, and must be architected for massive scale.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;As a \u0026lt;strong\u0026gt;Lead Software Engineer\u0026lt;/strong\u0026gt; in the Messaging Infrastructure organization, you\u0026#39;ll provide technical leadership to a group of engineers building and scaling the live, event-driven services that power Klaviyo\u0026#39;s messaging pipeline end-to-end. You\u0026#39;ll drive technical strategy for a system where every message is a real-time event with a customer\u0026#39;s business outcome riding on it, own critical components of the delivery infrastructure, and help the team navigate the unique challenges of multi-channel compliance, regulatory requirements, provider integrations, and global deliverability. This is a hands-on technical leadership role where you\u0026#39;ll contribute to architecture, code, and mentorship while shaping the future of messaging at Klaviyo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you will make a difference\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead a team of engineers building and scaling highly-available, \u0026lt;strong\u0026gt;low-latency\u0026lt;/strong\u0026gt;, \u0026lt;strong\u0026gt;high-throughput\u0026lt;/strong\u0026gt; services across one or more messaging channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and drive the architecture of key components in Klaviyo\u0026#39;s messaging pipeline — from ingestion and routing through to delivery and status tracking\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and implement scalable backend services in Python and/or Go, built to hold up under \u0026lt;strong\u0026gt;real-time\u0026lt;/strong\u0026gt;, unpredictable load rather than scheduled batch windows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work on a campaign pipeline that processes and delivers hundreds of millions of messages daily, growing to billions-scale, with peak throughput measured in \u0026lt;strong\u0026gt;messages per second\u0026lt;/strong\u0026gt; and performance tracked against\u0026lt;strong\u0026gt; p99 latency\u0026lt;/strong\u0026gt;, not just daily volume\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make real-time architectural tradeoffs on \u0026lt;strong\u0026gt;backpressure\u0026lt;/strong\u0026gt;, delivery guarantees, and failure handling — decisions that affect whether a message goes out now\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring clarity to ambiguous technical problems — breaking undefined challenges into concrete, actionable plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate across product, deliverability, compliance, and platform teams to expand messaging capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive best practices in system design, code quality, and engineering process across your team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and grow engineers, contributing to a high bar across the broader Messaging Infra organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build smarter systems and workflows by putting AI at the center of how you and your team work\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of engineering experience building and operating online, real-time distributed systems — systems processing live events where latency and timely processing matter to the customer or downstream service, rather than primarily offline/batch pipelines where processing can be deferred and replayed without immediate customer impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve owned production services measured in \u0026lt;strong\u0026gt;messages/events per second\u0026lt;/strong\u0026gt;, not just daily or monthly totals, and can speak concretely to \u0026lt;strong\u0026gt;p95/p99 latency\u0026lt;/strong\u0026gt; under real, unpredictable traffic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve built with \u0026lt;strong\u0026gt;streaming or message-queue platforms\u0026lt;/strong\u0026gt; (Kafka, Pulsar, RabbitMQ, SQS, or similar) as a core part of a system\u0026#39;s design, and can talk through the tradeoffs of the ones you\u0026#39;ve used\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced architecting distributed, \u0026lt;strong\u0026gt;event-driven systems\u0026lt;/strong\u0026gt; at scale — familiar with the tradeoffs involved in keeping a live, \u0026lt;strong\u0026gt;high-throughput\u0026lt;/strong\u0026gt; pipeline reliable, and able to apply them against real business constraints\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in Python and/or Go, and able to pick up the other quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled in scaling infrastructure on AWS for systems that must stay available and \u0026lt;strong\u0026gt;low-latency\u0026lt;/strong\u0026gt; under spiky, unpredictable load\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable contributing to architecture and code directly; this is a hands-on role\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;whitespace-normal break-words\u0026quot;\u0026gt;Strong product and business mindset — you think beyond the code to understand customer impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-directed and delivery-focused — you ship incremental value and iterate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator who thrives in a high-autonomy, cross-functional environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve already experimented with AI in your work or personal projects and are excited to keep pushing on that\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technologies we use (not exhaustive):\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Languages \u0026amp;amp; Frameworks:\u0026lt;/em\u0026gt; Python, Django, React\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Data \u0026amp;amp; Infrastructure:\u0026lt;/em\u0026gt; MySQL, Redis, Memcached, Apache Zookeeper, Apache Pulsar\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Cloud \u0026amp;amp; DevOps:\u0026lt;/em\u0026gt; AWS (EC2, RDS, Aurora), Terraform, Jenkins\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location \u0026amp;amp; Work Model:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is based in Dublin, Ireland and follows a hybrid working model. Klaviyo supports work authorization and relocation for this position.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Klaviyo, we enjoy tackling meaningful engineering challenges and value people who take ownership, learn continuously, and collaborate openly. We are committed to building inclusive teams and encourage applications from candidates of all backgrounds.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Klaviyo is growing fast and we have openings for all skill levels across all of our teams. Learn more about our engineering culture at https://klaviyo.tech\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your recruiter can provide more details about the specific salary/OTE\u0026amp;nbsp; range for your preferred location during the hiring process.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Pay Range in Local Currency:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;€112.000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;€168.000 EUR\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Get to Know Klaviyo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/careers/ai-guidance\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj\u0026quot;\u0026gt;Guidelines for using AI in the Klaviyo interview Process\u0026lt;/a\u0026gt;. For more information about how we process your personal data, see our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026amp;amp;source=gmail\u0026amp;amp;ust=1761072778777000\u0026amp;amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b\u0026quot;\u0026gt;Job Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1737752197.414839\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737752197.414839\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;By clicking \u0026quot;Submit Application\u0026quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.\u0026amp;nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;You can find our Job Applicant Privacy Notice\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.klaviyo.com/legal/job-applicant-privacy-notice\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;\u0026amp;nbsp;and \u0026lt;a href=\u0026quot;https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; (FR).\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;1737477146.268809\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1737477146.268809\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005170003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4061644003,"name":"Dublin","location":"Dublin, County Dublin, Ireland","child_ids":[],"parent_id":4123825003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null}],"meta":{"total":144}}