{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/karbon/jobs/5794974004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5047565004,"location":{"name":"Remote, United States"},"metadata":[{"id":4512190004,"name":"Opening ID (formally Planful ID)","value":"5rot","value_type":"short_text"},{"id":4516716004,"name":"Multi Opening Second Salary","value":{"unit":"GBP","max_value":"137000.0","min_value":"137000.0"},"value_type":"currency_range"}],"id":5794974004,"updated_at":"2026-06-12T01:02:21-04:00","requisition_id":"599","title":"Account Executive - Mid Market","company_name":"Karbon","first_published":"2026-02-05T16:19:06-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Karbon\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;text-align: left;\u0026quot;\u0026gt;Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day. With customers in 40 countries, we have grown into a globally distributed team across the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture that is recognized with Great Place To Work® certification and on Fortune magazine\u0026#39;s Best Small Workplaces™ List.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Are you a sales professional looking for an opportunity to make an impact in a rapidly growing, award winning and well-funded SaaS business that is disrupting a multibillion-dollar industry?\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We are looking for top performing, self-starter sales executives with experience and desire to manage all aspects of the sales process including prospecting, lead qualification, demand creation and closing new business. Our sales team members are located throughout the United States offering flexibility to work remotely. This is a tremendous career opportunity with a high level of professional and financial upside.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;As a Sales Account Executive, you will be responsible for identifying and managing leads and opportunities, demonstrating Karbon’s value, communicating the compelling reason to change, and leading technical demonstrations of our platform while providing a first-class experience and ultimately optimizing how prospects run their firms.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Respond to prospective customers promptly, book discovery calls with inbound leads, uncover their pain points, and tailor presentations to demonstrate how Karbon will help them modernize their firm, accelerate their growth and retain top talent\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Drive and expand your portfolio of prospects through outbound engagement and call activity (~40% of appointments are generated by the rep)\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Create Outreach sequences leveraging marketing rich content and/or custom campaigns that include phone, email, e-gifting, and LI to secure meetings with decision makers in ICP accounts\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Build and maintain a strong pipeline of opportunities with a minimum of 3 times quota securing next step meetings throughout the process\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Ensure accurate and timely updates of information and forecasts (call/meeting notes, supporting documentation, next steps etc.) in Salesforce/Gong\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrate how Karbon\u0026#39;s value proposition aligns with clients\u0026#39; requirements\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Harness Karbon’s AI-first culture\u0026lt;/strong\u0026gt; by utilizing \u0026lt;strong\u0026gt;Gong\u0026lt;/strong\u0026gt; for deep-dive call analysis and \u0026lt;strong\u0026gt;ChatGPT/Gemini\u0026lt;/strong\u0026gt; to synthesize discovery notes, automate follow-up emails, and conduct rapid competitive research to win deals.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;About You!\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We are looking for someone who thrives working independently in a high growth, fast-paced environment. The ability to multitask, leverage lots of modern software to automate tasks, set and adjust priorities, and be a team-player is critical. If you are hungry to learn and enjoy being a part of a high-performance team where authenticity and passion for action are valued, Karbon is your future home.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Candidates with the following qualifications and experience are encouraged to apply:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;3+ years of experience selling SaaS to mid-market businesses with a track record of being top performing and consistently exceeding quota\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience with outbound sales; hunter mentality\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Team player with a strong work ethic who is self-motivated and driven by results\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Ability to demonstrate a strong business case for Karbon through a consultative and value driven sales process\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The technical aptitude to master our sales tools /tech stack\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Ability to prioritize and multitask sales opportunities of varying lengths and depths, and effectively articulate the potential you have with each account\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;A friendly, but assertive demeanor\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Physically located in United States preferable Central or Eastern time zones\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Bonus points if you have previous experience working at a company that sells Workflow, Accounting, or Project Management software\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our sales team has amazing additional incentives focused on performance including an annual President’s Club Trip, Rep of Month, Quarter and Year!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Why Work at Karbon?\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive salary with uncapped monthly bonus potential and high quota attainment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent benefits package including:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Paid Flexible Time Off with an encouraged 3 weeks use per year\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company paid medical for you and eligible spouse/partner and dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company paid dental and vision and eligible spouse/partner and dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fully company funded short and long term disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fully company paid life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) with company matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible Spending Account\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up to 8 weeks paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work-from-home stipend\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity to sell a leading platform (number 1 on G2) with a highly recognized and valued brand/product offering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with (and learn from) an experienced, high-performing team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be part of a fast-growing company that firmly believes in promoting high performers from within\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborative, team-oriented culture that embraces diversity, invests in development, and provides consistent feedback\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional incentives focused on performance, including President’s Club Trip, Rep of Month, Quarter, and Year\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold; font-style: italic;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;OTE for this role at target is $212,000\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;As we hire across various locations within the USA we are required by law to include a reasonable estimate of the compensation range for this role.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The range provided is broad and takes into consideration a wide range of factors that are reviewed when making a hiring decision, such as physical location/cost of living in that location, years of experience, skills, and other business needs.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;It is not typical for a candidate to be hired at or near the top of the pay range and each compensation decision is dependent on each individual case. \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;The base salary is one component of the total compensation package, which for some roles may include a target bonus, for some roles very competitive equity grant, and very generous benefits. While we believe competitive compensation is a critical aspect of you deciding to join us, we do hope you also spend time considering why our mission, purpose and values are right for you. We are creating something transformational here, and we hope you are as excited about the future as we are!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;The estimated base salary range for this role is: \u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$70,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$75,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;37024650-610f-4dfe-8f74-6e5b0feb927b\u0026quot;\u0026gt;Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you\u0026#39;ve made it this far in the job description but your past experience doesn\u0026#39;t perfectly align, we do encourage you to still apply. You could still be the right person for the role!\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;5f9e3aa2-2690-4788-af20-892dbdba6ed2\u0026quot;\u0026gt;We recruit and reward people based on capability and performance. We don’t discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;bb4a5afa-071e-49bd-9510-b951e1f125de\u0026quot;\u0026gt;Generally, if you are a good person, we want to talk to you. \u0026lt;span data-type=\u0026quot;EMOJI\u0026quot; data-emoji-colon=\u0026quot;stuck_out_tongue\u0026quot; data-emoji-id=\u0026quot;😛\u0026quot; data-id=\u0026quot;97488c7e-05ea-4a57-8774-fd75a6a1882c\u0026quot;\u0026gt;😛\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at people.support@karbonhq.com for a confidential discussion.\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;text-align: center;\u0026quot; data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(42, 46, 69); font-family: arial, helvetica, sans-serif; font-size: 14px; letter-spacing: normal; text-align: start; word-spacing: 0px; white-space: pre-wrap; float: none; display: inline !important;\u0026quot;\u0026gt;At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4007776004,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4004196004,"name":"United States","location":null,"child_ids":[4006948004,4003009004,4003011004,4006945004,4006943004,4006946004,4006949004,4006947004,4041471004,4041472004],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/karbon/jobs/6012153004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5149720004,"location":{"name":"Austin, TX, United States; Chicago, IL, United States; Denver, CO, United States; Los Angeles, CA, United States; San Diego, CA, United States; San Francisco, CA, United States"},"metadata":[{"id":4512190004,"name":"Opening ID (formally Planful ID)","value":"b2vl","value_type":"short_text"},{"id":4516716004,"name":"Multi Opening Second Salary","value":{"unit":"USD","max_value":"0.0","min_value":"0.0"},"value_type":"currency_range"}],"id":6012153004,"updated_at":"2026-06-12T01:02:27-04:00","requisition_id":"633","title":"AppSec Engineer","company_name":"Karbon","first_published":"2026-06-03T03:15:33-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Karbon\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;text-align: left;\u0026quot;\u0026gt;Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day. With customers in 40 countries, we have grown into a globally distributed team across the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture that is recognized with Great Place To Work® certification and on Fortune magazine\u0026#39;s Best Small Workplaces™ List.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;AppSec Engineer\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;Our Engineering Standards at Karbon:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Balance Speed and Quality\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Engineers are expected to balance delivery speed with a strong commitment to quality, meeting agreed timelines while producing reliable, maintainable, and well-tested solutions. Sound judgment in making trade-offs between velocity and long-term sustainability is essential.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Collaborate Effectively\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Engineering is collaborative by default. Team members are expected to contribute constructively in design discussions, reviews, and planning, communicate clearly about progress and risks, and support shared team outcomes in both hybrid and distributed environments.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Build and Maintain Systems\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Engineers are responsible for building new capabilities while maintaining and improving existing systems. This includes designing scalable solutions, reducing technical debt, supporting operational stability, and contributing to continuous improvement.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Operate with Autonomy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A high degree of autonomy is expected. Given clear objectives, engineers should independently translate problems into actionable technical approaches, proactively identify improvements, and continuously expand relevant technical expertise.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Ownership and Accountability\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ownership is fundamental. Engineers are accountable for the quality, performance, and customer impact of their work from design through post-release support, and are expected to follow through on commitments.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;AI-Enabled Engineering\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;AI is reshaping how software is built, and we are committed to leveraging it as a force multiplier for creativity, impact, and capability. Engineers are expected to confidently apply strong technical fundamentals while embracing AI tools and approaches to enhance productivity, problem-solving, and innovation. Curiosity, adaptability, and enthusiasm for integrating AI into meaningful product development are essential.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Contribute to Team Culture\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Engineers contribute positively to a culture of professionalism, transparency, low bureaucracy, and mutual respect, strengthening team performance through authenticity, curiosity, and collaboration.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;About the Role!\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;Seeking a development \u0026amp;amp; cloud focused AppSec Engineer to join our expanding security team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have passion for AppSec, Cloud and AI. They will be a skilled communicator and relationship builder capable of promoting and building security practices across the organization and into our development processes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;AI is reshaping practices across the board and at Karbon we’re fully committed. We don’t see AI as a replacement but as a force multiplier. We’re looking for Security Engineers who are confident in network \u0026amp;amp; security fundamentals, driven to grow, and excited by the challenges and opportunities AI brings.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;What You’ll Own:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with different areas within Karbon - You will make sure security is embedded from the start from feature design and development to participating in design reviews and threat modelling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Balance Security and Delivery - You know how to balance delivery needs with security and can communicate security risks and issues to non technical stakeholders. You understand when it\u0026#39;s important to push back, when to compromise and how to work with delivery teams to reach a great outcome.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You keep up to date on the latest technologies and approaches - You are excited by the new developments such as AI bring to security but also understand the importance of security foundational practices such as good account hygiene, least privilege, attack surface reduction and MFA.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and assess security risks introduced by AI tools - You’ll assist with reviewing the risks of AI tooling usage \u0026amp;amp; Integration and AI-generated code.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply AI-assisted tooling to accelerate security work - you understand the impact AI can have and utilize it across many areas including triage, threat detection, code review, and documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexibility and confidence to work across multiple security domains - We’re a small team responsible for Security at a fast moving company and you’ll get exposure to many different security domains; you could be assisting with refining and investigating corporate IT security processes in the morning, reviewing a cloud hosted system after lunch and then tweaking detection rules!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work effectively as part of a team - Security is a team sport and you understand the need to build relationships and trust across the organization to enhance Karbon’s security posture. You are happy to answer questions and offer advice to teams that will reach out for your assistance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own your work - You take pride in your work, feeling a deep sense of responsibility for the products we develop and ensuring we keep our customers\u0026#39; valuable data secure. This sense of ownership is paramount, and you share this commitment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring your passion and personality - Your creativity, curiosity, and authentic self make the team stronger. If you\u0026#39;ve worked in highly political environments, you\u0026#39;ll find our culture, free from office politics and valuing openness and authenticity, a refreshing change.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help us measure improvement and steer our roadmap - Contribute to Security Metrics so we can track progress and feedback into our roadmap.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;What Sets You Apart\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;4+ years experience in a security or development role across most of the following:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborating with teams to review designs \u0026amp;amp; implementations for security issues and embedding good security practices across software development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Triaging issues and reports, assisting teams to remedy items and testing fixes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working with external penetration test companies to validate and prioritize findings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conducting risk and vulnerability assessments of web applications and APIs and third party suppliers and integrations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Configuring and tuning SAST, SCA and DAST Tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working with build/deployment pipelines to incorporate security tooling (Github Actions or Azure Devops YAML based pipelines)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assisting with implementing security focused alerting and detections and automations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conducting and facilitating organizational \u0026amp;amp; developer focused security training\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assisting with operational security items such as EDR alerts and MDM\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contributing to our security roadmap\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In addition you’ll need:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills (spoken and written)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Some of the following Languages/Frameworks: Microsoft .NET/C#, JavaScript (we use React and EmberJS frameworks and, Python)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least one cloud platform: Azure, AWS or GCP (we use Azure predominantly)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of PowerShell or Bash and Python\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of at least one AI development tool e.g. Claude Code, GitHub Co-Pilot etc\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Portswigger Burp or similar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Certifications such as Offsec OSCP \u0026amp;amp; AWAE, GIAC, Burp Practitioner, PJPT, Microsoft/AWS development and cloud related are nice to have\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with securing AI applications, systems and AI tooling would be highly regarded\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why Work at Karbon?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Gain global experience across Australia, New Zealand, UK, and Canada\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong benefits package including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Flexible Time Off with an encouraged 4 weeks use per year\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company paid medical for you and eligible spouse/partner and dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid dental and vision and eligible spouse/partner and dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) with company matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible Spending Account\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up to 8 weeks paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work-from-home stipend\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Work with (and learn from) an experienced, high-performing team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborative, team-oriented culture that embraces diversity, invests in development and provides consistent feedback\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be part of a fast-growing company that firmly believes in promoting high performers from within\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;As we hire across various locations within the USA we are required by law to include a reasonable estimate of the compensation range for this role.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The range provided is broad and takes into consideration a wide range of factors that are reviewed when making a hiring decision, such as physical location/cost of living in that location, years of experience, skills, and other business needs.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;It is not typical for a candidate to be hired at or near the top of the pay range and each compensation decision is dependent on each individual case. \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;The base salary is one component of the total compensation package, which for some roles may include a target bonus, for some roles very competitive equity grant, and very generous benefits. While we believe competitive compensation is a critical aspect of you deciding to join us, we do hope you also spend time considering why our mission, purpose and values are right for you. We are creating something transformational here, and we hope you are as excited about the future as we are!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;The estimated base salary range for this role is: \u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$131,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$169,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;37024650-610f-4dfe-8f74-6e5b0feb927b\u0026quot;\u0026gt;Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you\u0026#39;ve made it this far in the job description but your past experience doesn\u0026#39;t perfectly align, we do encourage you to still apply. You could still be the right person for the role!\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;5f9e3aa2-2690-4788-af20-892dbdba6ed2\u0026quot;\u0026gt;We recruit and reward people based on capability and performance. We don’t discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;bb4a5afa-071e-49bd-9510-b951e1f125de\u0026quot;\u0026gt;Generally, if you are a good person, we want to talk to you. \u0026lt;span data-type=\u0026quot;EMOJI\u0026quot; data-emoji-colon=\u0026quot;stuck_out_tongue\u0026quot; data-emoji-id=\u0026quot;😛\u0026quot; data-id=\u0026quot;97488c7e-05ea-4a57-8774-fd75a6a1882c\u0026quot;\u0026gt;😛\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at people.support@karbonhq.com for a confidential discussion.\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;text-align: center;\u0026quot; data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(42, 46, 69); font-family: arial, helvetica, sans-serif; font-size: 14px; letter-spacing: normal; text-align: start; word-spacing: 0px; white-space: pre-wrap; float: none; display: inline !important;\u0026quot;\u0026gt;At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4007779004,"name":"Technology","child_ids":[],"parent_id":null}],"offices":[{"id":4004196004,"name":"United States","location":null,"child_ids":[4006948004,4003009004,4003011004,4006945004,4006943004,4006946004,4006949004,4006947004,4041471004,4041472004],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/karbon/jobs/5995013004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5154003004,"location":{"name":"Melbourne, VIC, Australia"},"metadata":[{"id":4512190004,"name":"Opening ID (formally Planful ID)","value":"9ba8","value_type":"short_text"},{"id":4516716004,"name":"Multi Opening Second Salary","value":{"unit":"USD","max_value":"0.0","min_value":"0.0"},"value_type":"currency_range"}],"id":5995013004,"updated_at":"2026-06-12T01:02:26-04:00","requisition_id":"637","title":"Associate AI Engineer","company_name":"Karbon","first_published":"2026-05-13T20:32:19-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Karbon\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;text-align: left;\u0026quot;\u0026gt;Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day. With customers in 40 countries, we have grown into a globally distributed team across the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture that is recognized with Great Place To Work® certification and on Fortune magazine\u0026#39;s Best Small Workplaces™ List.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Associate AI Engineer\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;Our Engineering Standards\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Balance Speed and Quality\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Engineers are expected to balance delivery speed with a strong commitment to quality, meeting agreed timelines while producing reliable, maintainable, and well-tested solutions. Sound judgment in making trade-offs between velocity and long-term sustainability is essential.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Collaborate Effectively\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Engineering is collaborative by default. Team members are expected to contribute constructively in design discussions, reviews, and planning, communicate clearly about progress and risks, and support shared team outcomes in both hybrid and distributed environments.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Build and Maintain Systems\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Engineers are responsible for building new capabilities while maintaining and improving existing systems. This includes designing scalable solutions, reducing technical debt, supporting operational stability, and contributing to continuous improvement.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Operate with Autonomy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A high degree of autonomy is expected. Given clear objectives, engineers should independently translate problems into actionable technical approaches, proactively identify improvements, and continuously expand relevant technical expertise.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Ownership and Accountability\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ownership is fundamental. Engineers are accountable for the quality, performance, and customer impact of their work from design through post-release support, and are expected to follow through on commitments.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;AI-Enabled Engineering\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;AI is reshaping how software is built, and we are committed to leveraging it as a force multiplier for creativity, impact, and capability. Engineers are expected to confidently apply strong technical fundamentals while embracing AI tools and approaches to enhance productivity, problem-solving, and innovation. Curiosity, adaptability, and enthusiasm for integrating AI into meaningful product development are essential.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Contribute to Team Culture\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Engineers contribute positively to a culture of professionalism, transparency, low bureaucracy, and mutual respect, strengthening team performance through authenticity, curiosity, and collaboration.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;About the Role!\u0026amp;nbsp;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;Karbon is at the cutting edge of AI and data products, and this role puts you at the centre of that progress. You\u0026#39;ll have a direct hand in shaping both our product and the processes that power it. The ideal candidate will be confident contributing to Karbon\u0026#39;s AI models in a distributed production environment, and equally skilled at building bespoke AI solutions — automating workflows, surfacing insights, and creating real efficiencies for our users.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;What you will own:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Designing AI systems\u0026lt;/strong\u0026gt; - you know how to analyse problems and apply machine learning to solve them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Machine learning \u0026lt;/strong\u0026gt;- you will be expected to develop a wide range of machine learning applications.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Productionise AI \u0026lt;/strong\u0026gt;- You will contribute to building end-to-end agentic solutions in our application\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Model evaluation and selection\u0026lt;/strong\u0026gt; - You look beyond the basic evaluation metrics and consider wider impacts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data management\u0026lt;/strong\u0026gt; - Work with data engineers to build and maintain data pipelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaboration \u0026lt;/strong\u0026gt;- You can work in a cross-functional team with data engineers, analysts and full stack developers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;What Sets You Apart (Qualifications)\u0026amp;nbsp;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1-3 years of experience developing and deploying AI/ML solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with LLMs (RAG, Chaining, MCP, etc)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in Python and relevant ML frameworks (Sklearn, Pytorch, Tensorflow, spaCy, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good understanding of traditional machine learning techniques (linear/logistic regression, randomForest, GBM, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with machine learning development lifecycles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A Bachelor’s degree in Computer Science, Artificial Intelligence, Statistics, or equivalent experience is needed (Masters or PhD advantageous).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;It would be advantageous if you have:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in agentic frameworks (ADK, LangGraph, Agent SDK etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous MLOps experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience developing and maintaining data pipelines (Snowflake, DBT, etc)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous experience in backend software development (in particular C#)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of deep learning architectures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience deploying machine learning models to complex production environments (Previous experience with Azure is advantageous)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Ideal for engineers who thrive in structured environments, complex domain systems, and enterprise-scale reliability challenges.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;Our Core Technology Stack\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;We build modern, scalable software on a thoughtfully designed stack:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Frontend:\u0026lt;/strong\u0026gt; TypeScript and JavaScript across Ember (today), React, and React Native.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Backend:\u0026lt;/strong\u0026gt; .NET / C# (Web API, .NET Core) powering distributed services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data:\u0026lt;/strong\u0026gt; SQL Server with performance and integrity at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cloud:\u0026lt;/strong\u0026gt; Microsoft Azure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Observability:\u0026lt;/strong\u0026gt; Metrics, logging, alerting, and dashboards in Datadog — because we believe you can’t improve what you don’t measure.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our architecture continues to evolve as we scale. We invest in event-driven systems, well-defined microservices, and containerized deployments (Azure Container Apps) to build resilient, decoupled, and high-performing software.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you care about clean service boundaries, reliable systems, and shipping with confidence — you’ll feel right at home here.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why work at Karbon?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4 weeks annual leave plus 5 extra \u0026quot;Karbon Days\u0026quot; off a year\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible working environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with (and learn from) an experienced, high-performing team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be part of a fast-growing company that firmly believes in promoting high performers from within\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborative, team-oriented culture that embraces diversity, invests in development, and provides consistent feedback\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous parental leave\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;37024650-610f-4dfe-8f74-6e5b0feb927b\u0026quot;\u0026gt;Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you\u0026#39;ve made it this far in the job description but your past experience doesn\u0026#39;t perfectly align, we do encourage you to still apply. You could still be the right person for the role!\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;5f9e3aa2-2690-4788-af20-892dbdba6ed2\u0026quot;\u0026gt;We recruit and reward people based on capability and performance. We don’t discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;bb4a5afa-071e-49bd-9510-b951e1f125de\u0026quot;\u0026gt;Generally, if you are a good person, we want to talk to you. \u0026lt;span data-type=\u0026quot;EMOJI\u0026quot; data-emoji-colon=\u0026quot;stuck_out_tongue\u0026quot; data-emoji-id=\u0026quot;😛\u0026quot; data-id=\u0026quot;97488c7e-05ea-4a57-8774-fd75a6a1882c\u0026quot;\u0026gt;😛\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at people.support@karbonhq.com for a confidential discussion.\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;text-align: center;\u0026quot; data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(42, 46, 69); font-family: arial, helvetica, sans-serif; font-size: 14px; letter-spacing: normal; text-align: start; word-spacing: 0px; white-space: pre-wrap; float: none; display: inline !important;\u0026quot;\u0026gt;At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4007779004,"name":"Technology","child_ids":[],"parent_id":null}],"offices":[{"id":4025644004,"name":"Australia - VIC","location":"Victoria, Australia","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/karbon/jobs/5996014004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5154899004,"location":{"name":"Remote, United States"},"metadata":[{"id":4512190004,"name":"Opening ID (formally Planful ID)","value":"zy8j","value_type":"short_text"},{"id":4516716004,"name":"Multi Opening Second Salary","value":{"unit":"USD","max_value":"0.0","min_value":"0.0"},"value_type":"currency_range"}],"id":5996014004,"updated_at":"2026-06-12T01:02:26-04:00","requisition_id":"639","title":"Corporate Controller","company_name":"Karbon","first_published":"2026-05-14T03:59:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Karbon\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;text-align: left;\u0026quot;\u0026gt;Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day. With customers in 40 countries, we have grown into a globally distributed team across the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture that is recognized with Great Place To Work® certification and on Fortune magazine\u0026#39;s Best Small Workplaces™ List.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;Karbon is preparing for the next phase of its journey, including the path to becoming a public company. The Corporate Controller is the person who builds the finance function that gets us there.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll own the close, lead audit, run treasury, and — critically — define what an AI-native accounting function looks like in practice. AI is not a feature of this role. It is a core operating expectation. We are rebuilding how accounting work gets done, and this person will lead that transformation alongside the CFO.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll be the technical accounting authority across the business and a key partner to the CFO on every major financial decision. If you\u0026#39;ve done this before at a SaaS company, ideally through a public offering, and you\u0026#39;re energized by building something rather than maintaining it, this is the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;What You\u0026#39;ll do\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;Financial Close \u0026amp;amp; Reporting\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the monthly, quarterly, and annual close end-to-end, including the general ledger (record-to-report and procure-to-pay)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prepare consolidated financial statements in accordance with US GAAP and SEC reporting requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the technical accounting authority on complex transactions, revenue recognition, and required disclosures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead AI-driven close acceleration — deploy automated reconciliations, AI-assisted variance analysis, and intelligent exception handling to continuously compress cycle time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build the KPIs, SLAs, and reporting that demonstrate the value of a high-performing, AI-augmented accounting function\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Commissions \u0026amp;amp; Sales Compensation Accounting\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own end-to-end commissions accounting in partnership with Sales and Revenue Operations: calculation, payout, accrual, and reconciliation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage AI tooling to automate commission calculations, flag anomalies, and reduce manual reconciliation cycles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure ASC 606 / 340-40 compliance on commission capitalization and amortization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the People team and RevOps on plan design changes to ensure clean accounting downstream\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Audit \u0026amp;amp; Compliance\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead all annual and interim audit projects as the primary contact for independent auditors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI-assisted audit preparation workflows to organize evidence, flag exceptions, and reduce audit cycle time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain SOX-compliant internal controls across financial reporting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document and govern accounting policies in line with US GAAP\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage international entity compliance across all operating jurisdictions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Treasury \u0026amp;amp; Systems\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage day-to-day treasury operations including liquidity, FX, and investment activity, in partnership with the CFO on strategy and policy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the financial system stack — ERP, OTC, P2P — and drive its evolution to support scale and public company readiness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrate AI-powered forecasting, scenario modeling, and cash management tools into the core finance tech stack\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate and implement procurement automation tools that reduce manual processing and improve spend visibility\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;AI Strategy \u0026amp;amp; Governance in Finance\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is where Karbon expects the most differentiated leadership. AI shows up in every section above — this section captures the strategic ownership that sits above the day-to-day.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the AI transformation roadmap for the accounting function — identify opportunities, build the business case, and lead implementation across close, reporting, audit, commissions, and treasury\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and enforce the AI governance framework for finance: human-in-the-loop review standards, output validation protocols, and escalation criteria before AI-generated results inform decisions or external reporting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as Karbon\u0026#39;s internal subject matter expert on AI in accounting — stay current on the tool landscape, evaluate new capabilities, and bring a clear point of view on what to adopt and when\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the CFO and FP\u0026amp;amp;A on AI-powered predictive modeling, cash forecasting, and board-ready management reporting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set the standard for AI fluency across the accounting team — build capability, drive adoption, and create a culture where automation is the default, not the exception\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Business Partnership \u0026amp;amp; Leadership\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be the recognized technical accounting expert across the business and a trusted partner to functional leaders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with FP\u0026amp;amp;A on budgeting, forecasting, variance analysis, and long-range planning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with the People team on headcount planning and compensation analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and develop the accounting team, with a particular emphasis on building AI skills and a continuous improvement mindset\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;About You!\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of progressive accounting experience, including time as a Controller or equivalent at a SaaS or recurring revenue business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep knowledge of US GAAP, SEC reporting, SOX, and internal controls\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience managing international, multi-entity accounting operations, including consolidations, intercompany eliminations, and local statutory compliance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of implementing AI tools to materially improve accounting workflows — not just familiarity, but demonstrated results with measurable impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong judgment on AI output quality: able to identify when a model is wrong, when a control is insufficient, and when human review is non-negotiable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Genuine enthusiasm for AI and automation — you follow the space, have a point of view on the tools, and default to building smarter processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expert in financial modeling and hands-on with NetSuite or equivalent ERP, including implementation experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communicator and business partner across functions and executive levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in accounting or related field; CPA required\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why work at Karbon?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Gain global experience across Australia, New Zealand, UK, and Canada\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong benefits package including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Flexible Time Off with an encouraged 4 weeks use per year\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company paid medical for you and eligible spouse/partner and dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid dental and vision and eligible spouse/partner and dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) with company matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible Spending Account\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up to 8 weeks paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work-from-home stipend\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Work with (and learn from) an experienced, high-performing team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborative, team-oriented culture that embraces diversity, invests in development and provides consistent feedback\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be part of a fast-growing company that firmly believes in promoting high performers from within\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;As we hire across various locations within the USA we are required by law to include a reasonable estimate of the compensation range for this role.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The range provided is broad and takes into consideration a wide range of factors that are reviewed when making a hiring decision, such as physical location/cost of living in that location, years of experience, skills, and other business needs.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;It is not typical for a candidate to be hired at or near the top of the pay range and each compensation decision is dependent on each individual case. \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;The base salary is one component of the total compensation package, which for some roles may include a target bonus, for some roles very competitive equity grant, and very generous benefits. While we believe competitive compensation is a critical aspect of you deciding to join us, we do hope you also spend time considering why our mission, purpose and values are right for you. We are creating something transformational here, and we hope you are as excited about the future as we are!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;The estimated base salary range for this role is: \u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$190,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$220,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;37024650-610f-4dfe-8f74-6e5b0feb927b\u0026quot;\u0026gt;Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you\u0026#39;ve made it this far in the job description but your past experience doesn\u0026#39;t perfectly align, we do encourage you to still apply. You could still be the right person for the role!\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;5f9e3aa2-2690-4788-af20-892dbdba6ed2\u0026quot;\u0026gt;We recruit and reward people based on capability and performance. We don’t discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;bb4a5afa-071e-49bd-9510-b951e1f125de\u0026quot;\u0026gt;Generally, if you are a good person, we want to talk to you. \u0026lt;span data-type=\u0026quot;EMOJI\u0026quot; data-emoji-colon=\u0026quot;stuck_out_tongue\u0026quot; data-emoji-id=\u0026quot;😛\u0026quot; data-id=\u0026quot;97488c7e-05ea-4a57-8774-fd75a6a1882c\u0026quot;\u0026gt;😛\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at people.support@karbonhq.com for a confidential discussion.\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;text-align: center;\u0026quot; data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(42, 46, 69); font-family: arial, helvetica, sans-serif; font-size: 14px; letter-spacing: normal; text-align: start; word-spacing: 0px; white-space: pre-wrap; float: none; display: inline !important;\u0026quot;\u0026gt;At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4007790004,"name":"Finance","child_ids":[],"parent_id":4007789004}],"offices":[{"id":4004196004,"name":"United States","location":null,"child_ids":[4006948004,4003009004,4003011004,4006945004,4006943004,4006946004,4006949004,4006947004,4041471004,4041472004],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/karbon/jobs/5982637004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5147533004,"location":{"name":"Remote, United States"},"metadata":[{"id":4512190004,"name":"Opening ID (formally Planful ID)","value":"rxpr","value_type":"short_text"},{"id":4516716004,"name":"Multi Opening Second Salary","value":{"unit":"USD","max_value":"0.0","min_value":"0.0"},"value_type":"currency_range"}],"id":5982637004,"updated_at":"2026-06-12T01:02:25-04:00","requisition_id":"632","title":"Director of Performance Marketing","company_name":"Karbon","first_published":"2026-04-28T12:40:32-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Karbon\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;text-align: left;\u0026quot;\u0026gt;Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day. With customers in 40 countries, we have grown into a globally distributed team across the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture that is recognized with Great Place To Work® certification and on Fortune magazine\u0026#39;s Best Small Workplaces™ List.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;We are looking for a Director of Performance Marketing to lead Karbon\u0026#39;s paid and digital growth engine at a pivotal moment. AI is not on the horizon for marketing - it is here. Buyer discovery is increasingly happening through AI-native surfaces. The next generation of search is agentic. This role demands a leader who is not watching these changes unfold, but actively building strategy and systems to get ahead of them.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will own paid media strategy and investment, lead Karbon\u0026#39;s approach to AI-native and agentic search, drive the website as a high-converting commercial asset, and architect lifecycle campaigns that grow revenue across the full customer journey. Critically, you will also be expected to build a team that uses AI to work smarter - automating intelligently, experimenting faster, and scaling output without scaling headcount proportionally.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Paid Media Strategy \u0026amp;amp; Execution\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own Karbon\u0026#39;s paid media portfolio with agency support across SEM, paid social, display, retargeting, content syndication, and review platforms - leveraging AI-powered bidding, audience modeling, and creative optimization to maximize performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage a multi-million dollar demand gen and advertising budget and maintain the highest standards for ROAS and payback period efficiencies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply AI-driven tools and platforms to improve targeting precision, reduce CAC, and scale what works\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Sales and RevOps to align paid investment with pipeline targets - using predictive analytics and AI-assisted forecasting to sharpen planning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build rigorous measurement frameworks and attribution models, incorporating AI-assisted analysis to surface insights faster and connect spend to revenue outcomes with greater confidence\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Website \u0026amp;amp; Digital Engagement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own karbonhq.com as a high-performing commercial asset - along with leading the team responsible for traffic quality, conversion rate optimization (CRO), and pipeline contribution and web development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deploy AI-powered personalization, dynamic content, and intelligent chat to improve on-site engagement and accelerate the path from visit to conversion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead experimentation at scale - using AI-assisted testing tools to run more experiments faster, identify winning variants sooner, and continuously compound conversion improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure the site is structured and tagged for maximum discoverability by both traditional crawlers and AI ingestion pipelines, treating technical site health as a strategic competitive lever\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own Karbon\u0026#39;s presence on G2 and other review platforms as both a paid and organic performance channel, covering category sponsorship, profile optimization, review generation programs, and the deployment of G2 assets (badges, comparison pages, buyer intent signals) as conversion tools across the site and campaigns.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;AI-Native Search Strategy: SEO, GEO, AEO \u0026amp;amp; Agentic Search\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;This is a defining responsibility of the role.\u0026lt;/strong\u0026gt; Own and lead Karbon\u0026#39;s strategy across the full modern search stack - traditional SEO, generative engine optimization (GEO), answer engine optimization (AEO), and agentic search channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive Karbon\u0026#39;s visibility and authority inside AI-native discovery surfaces - including ChatGPT, Perplexity, Google AI Overviews, Claude, Copilot, and the growing ecosystem of AI agents that research and recommend software on behalf of buyers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a structured approach to being cited, referenced, and recommended by AI models - understanding how large language models retrieve and surface brand information, and building content and technical strategies that improve Karbon\u0026#39;s presence in those outputs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Anticipate and build for the agentic web: as AI agents increasingly handle research, comparison, and vendor shortlisting on behalf of human buyers, ensure Karbon\u0026#39;s digital footprint is optimized to be discovered, understood, and recommended by those agents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with content, product marketing, and engineering to continuously evolve site architecture, structured data, and content strategy in response to how AI models index and interpret information\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Growth Campaigns \u0026amp;amp; Customer Lifecycle\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and execute integrated growth campaigns across the full customer lifecycle - from AI-assisted prospecting and first-touch acquisition through expansion and retention\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI tools to accelerate campaign development: faster creative iteration, smarter audience segmentation, AI-generated copy variants tested at scale, and intelligent send-time and channel optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and optimize nurture programs powered by behavioral signals and AI-driven lead scoring - ensuring the right message reaches the right prospect at the right moment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with product marketing, customer success, and sales to develop campaigns that grow pipeline at the top of funnel and accelerate revenue within the existing customer base\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own Karbon\u0026#39;s buyer intent data strategy, selecting and managing intent platforms (such as G2 Buyer Intent, Bombora, or 6sense), and operationalizing intent signals across paid targeting, outbound prioritization, and lifecycle campaign triggers to ensure the team is acting on in-market behavior in real time.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;AI-Powered Demand Generation\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Champion AI adoption across the demand generation function.\u0026lt;/strong\u0026gt; Identify, evaluate, and implement AI tools and processes that meaningfully improve lead to set speed, quality, and output - from creative demand gen production and workflows to analytics and reporting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and document AI-enhanced workflows that allow a lean team to operate with the output of a much larger one: scaling content, campaigns, and experimentation without proportional headcount growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay current on the rapidly evolving AI tool landscape, from LLM-powered marketing platforms to autonomous campaign agents, and bring relevant innovations to the team before competitors do\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Foster a culture of intelligent experimentation: encourage the team to test new AI capabilities, share learnings, and continuously raise the bar on what modern marketing operations look like\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;About You!\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;8+ years of performance marketing experience\u0026lt;/strong\u0026gt;, with at least 3 years in a senior leadership role in a B2B SaaS environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Deep B2B vertical SaaS experience is required\u0026lt;/strong\u0026gt; - you understand the nuances of marketing to a specific professional audience and have owned pipeline and revenue targets in a SaaS context\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A genuine practitioner of AI in marketing\u0026lt;/strong\u0026gt; - not someone who talks about AI, but someone who uses it daily, builds with it, and has meaningfully changed how their team works because of it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Demonstrable expertise in AI-native and agentic search\u0026lt;/strong\u0026gt; - you understand how GEO, AEO, and agentic discovery channels work, why they matter, and how to build strategy around them; this is a hard requirement, not a nice-to-have\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record in paid media strategy - managing significant budgets across SEM, paid social, and programmatic, with command of AI-powered ad platforms and performance optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience owning website performance as a commercial metric - with measurable CRO outcomes and a track record of deploying personalization and AI-assisted optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data-driven and analytically rigorous - you build attribution models, question default dashboards, and make decisions grounded in evidence rather than instinct alone\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong cross-functional leader who can align content, product, engineering, and sales around a coherent digital and AI search strategy\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear and confident communicator - able to translate AI strategy and performance data into executive-ready narrative and business impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in accounting, professional services, or practice management software is a plus, but not required\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why Work at Karbon?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Gain global experience across Australia, New Zealand, UK, and Canada\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong benefits package including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Flexible Time Off with an encouraged 4 weeks use per year\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company paid medical for you and eligible spouse/partner and dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid dental and vision and eligible spouse/partner and dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) with company matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible Spending Account\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up to 8 weeks paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work-from-home stipend\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Work with (and learn from) an experienced, high-performing team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborative, team-oriented culture that embraces diversity, invests in development and provides consistent feedback\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be part of a fast-growing company that firmly believes in promoting high performers from within\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;As we hire across various locations within the USA we are required by law to include a reasonable estimate of the compensation range for this role.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The range provided is broad and takes into consideration a wide range of factors that are reviewed when making a hiring decision, such as physical location/cost of living in that location, years of experience, skills, and other business needs.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;It is not typical for a candidate to be hired at or near the top of the pay range and each compensation decision is dependent on each individual case. \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;The base salary is one component of the total compensation package, which for some roles may include a target bonus, for some roles very competitive equity grant, and very generous benefits. While we believe competitive compensation is a critical aspect of you deciding to join us, we do hope you also spend time considering why our mission, purpose and values are right for you. We are creating something transformational here, and we hope you are as excited about the future as we are!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;The estimated base salary range for this role is: \u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$170,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$195,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;37024650-610f-4dfe-8f74-6e5b0feb927b\u0026quot;\u0026gt;Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you\u0026#39;ve made it this far in the job description but your past experience doesn\u0026#39;t perfectly align, we do encourage you to still apply. You could still be the right person for the role!\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;5f9e3aa2-2690-4788-af20-892dbdba6ed2\u0026quot;\u0026gt;We recruit and reward people based on capability and performance. We don’t discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;bb4a5afa-071e-49bd-9510-b951e1f125de\u0026quot;\u0026gt;Generally, if you are a good person, we want to talk to you. \u0026lt;span data-type=\u0026quot;EMOJI\u0026quot; data-emoji-colon=\u0026quot;stuck_out_tongue\u0026quot; data-emoji-id=\u0026quot;😛\u0026quot; data-id=\u0026quot;97488c7e-05ea-4a57-8774-fd75a6a1882c\u0026quot;\u0026gt;😛\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at people.support@karbonhq.com for a confidential discussion.\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;text-align: center;\u0026quot; data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(42, 46, 69); font-family: arial, helvetica, sans-serif; font-size: 14px; letter-spacing: normal; text-align: start; word-spacing: 0px; white-space: pre-wrap; float: none; display: inline !important;\u0026quot;\u0026gt;At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4007777004,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4004196004,"name":"United States","location":null,"child_ids":[4006948004,4003009004,4003011004,4006945004,4006943004,4006946004,4006949004,4006947004,4041471004,4041472004],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/karbon/jobs/5995770004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5154778004,"location":{"name":"Remote, United States"},"metadata":[{"id":4512190004,"name":"Opening ID (formally Planful ID)","value":"jeo6, y3n2, yzhv, 55h7, 2w58, re0t","value_type":"short_text"},{"id":4516716004,"name":"Multi Opening Second Salary","value":{"unit":"GBP","max_value":"56000.0","min_value":"43000.0"},"value_type":"currency_range"}],"id":5995770004,"updated_at":"2026-06-12T01:02:26-04:00","requisition_id":"638","title":"Implementation Specialist","company_name":"Karbon","first_published":"2026-05-13T16:47:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Karbon\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;text-align: left;\u0026quot;\u0026gt;Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day. With customers in 40 countries, we have grown into a globally distributed team across the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture that is recognized with Great Place To Work® certification and on Fortune magazine\u0026#39;s Best Small Workplaces™ List.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;About the Role:\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;As an Implementation Specialist, you will lead customers through onboarding, data migration, implementation, and training for small to mid-sized firms. You’ll act as a trusted partner during the implementation phase, supporting customers as they adopt Karbon and ensuring they achieve rapid time-to-value and long-term success on the Karbon platform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Implementation Specialist, you will...\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the customer implementation journey: Manage end-to-end implementation projects for small to mid-sized accounts, building and maintaining project plans, tracking milestones, and ensuring deliverables are completed on time, escalating complexity as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate across multiple stakeholders: Partner primarily with firm administrators and key users to align priorities, clarify responsibilities, and maintain momentum throughout the implementation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate structured onboarding: Lead kickoff meetings, configuration sessions, and training sessions using established frameworks and playbooks, adapting delivery to customer needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide professional guidance: Guide customers on Karbon best practices for workflow setup and day-to-day usage, helping firms establish efficient and repeatable processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach through change management: Help customers prepare their teams for new processes, reinforce adoption, and address common questions or resistance during implementation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure data integrity: Support customers in importing contacts and work items, leveraging Excel and other tools to ensure accuracy and completeness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and mitigate risks: Monitor project progress and flag potential delays or adoption challenges early, escalating risks to senior team members when appropriate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate internally: Partner with Sales, Customer Success, Product, and Support teams to ensure seamless customer handoffs and capture valuable feedback.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver measurable value: Help customers achieve early wins and milestones that demonstrate value and set the foundation for long-term success with Karbon.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI in day-to-day implementation work, including ChatGPT licenses and AI-driven workflow automations, to support project planning, customer communications, and process optimization.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;br\u0026gt;About You\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have 2-4+ years of experience in B2B SaaS Implementations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience with end-to-end technical implementations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable managing multiple customer projects simultaneously with clear priorities and organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You enjoy customer-facing work and are confident in facilitating meetings and training sessions with administrators and end users.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong communication and presentation skills and can translate technical concepts into clear, actionable guidance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are consultative and curious, open to feedback, and eager to grow your implementation and advisory skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong attention to detail and pride yourself on accuracy and follow-through.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You enjoy working with data and systems, ensuring integrity throughout migrations and configuration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are adaptable and resilient, thriving in environments where processes and priorities continue to evolve.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable working remotely and managing your time independently.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;br\u0026gt;Bonus points if you have:\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in the accounting or tax industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous experience with workflow, accounting, or project management software.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in software onboarding or enterprise implementations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of change management frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in a startup or high-growth SaaS environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep knowledge and hands-on experience using Karbon.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why work at Karbon?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent benefits package including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Paid Flexible Time Off with an encouraged 3 weeks use per year\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company paid medical for you and eligible spouse/partner and dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company paid dental and vision and eligible spouse/partner and dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fully company funded short and long term disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fully company paid life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) with company matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible Spending Account\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up to 8 weeks paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work-from-home stipend\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Work with (and learn from) an experienced, high-performing team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborative, team-oriented culture that embraces diversity, invests in development and provides consistent feedback\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be part of a fast-growing company that firmly believes in promoting high performers from within\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;As we hire across various locations within the USA we are required by law to include a reasonable estimate of the compensation range for this role.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The range provided is broad and takes into consideration a wide range of factors that are reviewed when making a hiring decision, such as physical location/cost of living in that location, years of experience, skills, and other business needs.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;It is not typical for a candidate to be hired at or near the top of the pay range and each compensation decision is dependent on each individual case. \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;The base salary is one component of the total compensation package, which for some roles may include a target bonus, for some roles very competitive equity grant, and very generous benefits. While we believe competitive compensation is a critical aspect of you deciding to join us, we do hope you also spend time considering why our mission, purpose and values are right for you. We are creating something transformational here, and we hope you are as excited about the future as we are!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;The estimated base salary range for this role is: \u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$73,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$82,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;37024650-610f-4dfe-8f74-6e5b0feb927b\u0026quot;\u0026gt;Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you\u0026#39;ve made it this far in the job description but your past experience doesn\u0026#39;t perfectly align, we do encourage you to still apply. You could still be the right person for the role!\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;5f9e3aa2-2690-4788-af20-892dbdba6ed2\u0026quot;\u0026gt;We recruit and reward people based on capability and performance. We don’t discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;bb4a5afa-071e-49bd-9510-b951e1f125de\u0026quot;\u0026gt;Generally, if you are a good person, we want to talk to you. \u0026lt;span data-type=\u0026quot;EMOJI\u0026quot; data-emoji-colon=\u0026quot;stuck_out_tongue\u0026quot; data-emoji-id=\u0026quot;😛\u0026quot; data-id=\u0026quot;97488c7e-05ea-4a57-8774-fd75a6a1882c\u0026quot;\u0026gt;😛\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at people.support@karbonhq.com for a confidential discussion.\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;text-align: center;\u0026quot; data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(42, 46, 69); font-family: arial, helvetica, sans-serif; font-size: 14px; letter-spacing: normal; text-align: start; word-spacing: 0px; white-space: pre-wrap; float: none; display: inline !important;\u0026quot;\u0026gt;At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4007785004,"name":"Services","child_ids":[],"parent_id":4007782004}],"offices":[{"id":4003012004,"name":"United Kingdom","location":null,"child_ids":[],"parent_id":null},{"id":4004196004,"name":"United States","location":null,"child_ids":[4006948004,4003009004,4003011004,4006945004,4006943004,4006946004,4006949004,4006947004,4041471004,4041472004],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/karbon/jobs/6006035004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5154778004,"location":{"name":"Remote, United Kingdom"},"metadata":[{"id":4512190004,"name":"Opening ID (formally Planful ID)","value":"jeo6, y3n2, yzhv, 55h7, 2w58, re0t","value_type":"short_text"},{"id":4516716004,"name":"Multi Opening Second Salary","value":{"unit":"GBP","max_value":"56000.0","min_value":"43000.0"},"value_type":"currency_range"}],"id":6006035004,"updated_at":"2026-06-12T01:02:27-04:00","requisition_id":"638","title":"Implementation Specialist","company_name":"Karbon","first_published":"2026-05-26T12:34:35-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Karbon\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;text-align: left;\u0026quot;\u0026gt;Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day. With customers in 40 countries, we have grown into a globally distributed team across the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture that is recognized with Great Place To Work® certification and on Fortune magazine\u0026#39;s Best Small Workplaces™ List.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;About the Role:\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;As an Implementation Specialist, you will lead customers through onboarding, data migration, implementation, and training for small to mid-sized firms. You’ll act as a trusted partner during the implementation phase, supporting customers as they adopt Karbon and ensuring they achieve rapid time-to-value and long-term success on the Karbon platform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Implementation Specialist, you will...\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the customer implementation journey: Manage end-to-end implementation projects for small to mid-sized accounts, building and maintaining project plans, tracking milestones, and ensuring deliverables are completed on time, escalating complexity as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate across multiple stakeholders: Partner primarily with firm administrators and key users to align priorities, clarify responsibilities, and maintain momentum throughout the implementation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate structured onboarding: Lead kickoff meetings, configuration sessions, and training sessions using established frameworks and playbooks, adapting delivery to customer needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide professional guidance: Guide customers on Karbon best practices for workflow setup and day-to-day usage, helping firms establish efficient and repeatable processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach through change management: Help customers prepare their teams for new processes, reinforce adoption, and address common questions or resistance during implementation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure data integrity: Support customers in importing contacts and work items, leveraging Excel and other tools to ensure accuracy and completeness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and mitigate risks: Monitor project progress and flag potential delays or adoption challenges early, escalating risks to senior team members when appropriate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate internally: Partner with Sales, Customer Success, Product, and Support teams to ensure seamless customer handoffs and capture valuable feedback.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver measurable value: Help customers achieve early wins and milestones that demonstrate value and set the foundation for long-term success with Karbon.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI in day-to-day implementation work, including ChatGPT licenses and AI-driven workflow automations, to support project planning, customer communications, and process optimization.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;br\u0026gt;About You\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have 2-4+ years of experience in B2B SaaS Implementations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience with end-to-end technical implementations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable managing multiple customer projects simultaneously with clear priorities and organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You enjoy customer-facing work and are confident in facilitating meetings and training sessions with administrators and end users.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong communication and presentation skills and can translate technical concepts into clear, actionable guidance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are consultative and curious, open to feedback, and eager to grow your implementation and advisory skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong attention to detail and pride yourself on accuracy and follow-through.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You enjoy working with data and systems, ensuring integrity throughout migrations and configuration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are adaptable and resilient, thriving in environments where processes and priorities continue to evolve.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable working remotely and managing your time independently.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;br\u0026gt;Bonus points if you have:\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in the accounting or tax industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous experience with workflow, accounting, or project management software.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in software onboarding or enterprise implementations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of change management frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in a startup or high-growth SaaS environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep knowledge and hands-on experience using Karbon.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why work at Karbon?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible work hours\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Commuter \u0026amp;amp; work from home benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Home office equipment menu for you to choose how you deck out your home office\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cultural and offsite events\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Learning and development opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Performance based and globally benchmarked pay\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee Assistance Program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up to 10 wellness days (because you don\u0026#39;t need to be \u0026quot;sick\u0026quot; to stay well)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Karbon Fun / Social Club!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up to 5 weeks paid vacation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with (and learn from) an experienced, high-performing team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborative, team-oriented culture that embraces diversity, invests in development and provides consistent feedback\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be part of a fast-growing company that firmly believes in promoting high performers from within\n\u0026lt;p class=\u0026quot;body\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;body\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;-\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;37024650-610f-4dfe-8f74-6e5b0feb927b\u0026quot;\u0026gt;Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you\u0026#39;ve made it this far in the job description but your past experience doesn\u0026#39;t perfectly align, we do encourage you to still apply. You could still be the right person for the role!\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;5f9e3aa2-2690-4788-af20-892dbdba6ed2\u0026quot;\u0026gt;We recruit and reward people based on capability and performance. We don’t discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;bb4a5afa-071e-49bd-9510-b951e1f125de\u0026quot;\u0026gt;Generally, if you are a good person, we want to talk to you. \u0026lt;span data-type=\u0026quot;EMOJI\u0026quot; data-emoji-colon=\u0026quot;stuck_out_tongue\u0026quot; data-emoji-id=\u0026quot;😛\u0026quot; data-id=\u0026quot;97488c7e-05ea-4a57-8774-fd75a6a1882c\u0026quot;\u0026gt;😛\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at people.support@karbonhq.com for a confidential discussion.\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;text-align: center;\u0026quot; data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(42, 46, 69); font-family: arial, helvetica, sans-serif; font-size: 14px; letter-spacing: normal; text-align: start; word-spacing: 0px; white-space: pre-wrap; float: none; display: inline !important;\u0026quot;\u0026gt;At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4007785004,"name":"Services","child_ids":[],"parent_id":4007782004}],"offices":[{"id":4003012004,"name":"United Kingdom","location":null,"child_ids":[],"parent_id":null},{"id":4004196004,"name":"United States","location":null,"child_ids":[4006948004,4003009004,4003011004,4006945004,4006943004,4006946004,4006949004,4006947004,4041471004,4041472004],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/karbon/jobs/6005928004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5158713004,"location":{"name":"Canberra, ACT, Australia; Melbourne, VIC, Australia; Sydney, NSW, Australia"},"metadata":[{"id":4512190004,"name":"Opening ID (formally Planful ID)","value":"t6xs","value_type":"short_text"},{"id":4516716004,"name":"Multi Opening Second Salary","value":{"unit":"USD","max_value":"0.0","min_value":"0.0"},"value_type":"currency_range"}],"id":6005928004,"updated_at":"2026-06-12T01:02:26-04:00","requisition_id":"644","title":"Implementation Specialist","company_name":"Karbon","first_published":"2026-05-26T11:29:26-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Karbon\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;text-align: left;\u0026quot;\u0026gt;Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day. With customers in 40 countries, we have grown into a globally distributed team across the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture that is recognized with Great Place To Work® certification and on Fortune magazine\u0026#39;s Best Small Workplaces™ List.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;About the Role:\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;As an Implementation Specialist, you will lead customers through onboarding, data migration, implementation, and training for small to mid-sized firms. You’ll act as a trusted partner during the implementation phase, supporting customers as they adopt Karbon and ensuring they achieve rapid time-to-value and long-term success on the Karbon platform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Implementation Specialist, you will...\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the customer implementation journey: Manage end-to-end implementation projects for small to mid-sized accounts, building and maintaining project plans, tracking milestones, and ensuring deliverables are completed on time, escalating complexity as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate across multiple stakeholders: Partner primarily with firm administrators and key users to align priorities, clarify responsibilities, and maintain momentum throughout the implementation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate structured onboarding: Lead kickoff meetings, configuration sessions, and training sessions using established frameworks and playbooks, adapting delivery to customer needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide professional guidance: Guide customers on Karbon best practices for workflow setup and day-to-day usage, helping firms establish efficient and repeatable processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach through change management: Help customers prepare their teams for new processes, reinforce adoption, and address common questions or resistance during implementation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure data integrity: Support customers in importing contacts and work items, leveraging Excel and other tools to ensure accuracy and completeness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and mitigate risks: Monitor project progress and flag potential delays or adoption challenges early, escalating risks to senior team members when appropriate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate internally: Partner with Sales, Customer Success, Product, and Support teams to ensure seamless customer handoffs and capture valuable feedback.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver measurable value: Help customers achieve early wins and milestones that demonstrate value and set the foundation for long-term success with Karbon.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI in day-to-day implementation work, including ChatGPT licenses and AI-driven workflow automations, to support project planning, customer communications, and process optimization.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;br\u0026gt;About You\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have 2-4+ years of experience in B2B SaaS Implementations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience with end-to-end technical implementations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable managing multiple customer projects simultaneously with clear priorities and organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You enjoy customer-facing work and are confident in facilitating meetings and training sessions with administrators and end users.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong communication and presentation skills and can translate technical concepts into clear, actionable guidance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are consultative and curious, open to feedback, and eager to grow your implementation and advisory skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong attention to detail and pride yourself on accuracy and follow-through.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You enjoy working with data and systems, ensuring integrity throughout migrations and configuration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are adaptable and resilient, thriving in environments where processes and priorities continue to evolve.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;br\u0026gt;Bonus points if you have:\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in the accounting or tax industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous experience with workflow, accounting, or project management software.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in software onboarding or enterprise implementations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of change management frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in a startup or high-growth SaaS environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep knowledge and hands-on experience using Karbon.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why work at Karbon?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4 weeks annual leave plus 5 extra \u0026quot;Karbon Days\u0026quot; off a year\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible working environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with (and learn from) an experienced, high-performing team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be part of a fast-growing company that firmly believes in promoting high performers from within\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborative, team-oriented culture that embraces diversity, invests in development, and provides consistent feedback\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous parental leave\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;37024650-610f-4dfe-8f74-6e5b0feb927b\u0026quot;\u0026gt;Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you\u0026#39;ve made it this far in the job description but your past experience doesn\u0026#39;t perfectly align, we do encourage you to still apply. You could still be the right person for the role!\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;5f9e3aa2-2690-4788-af20-892dbdba6ed2\u0026quot;\u0026gt;We recruit and reward people based on capability and performance. We don’t discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;bb4a5afa-071e-49bd-9510-b951e1f125de\u0026quot;\u0026gt;Generally, if you are a good person, we want to talk to you. \u0026lt;span data-type=\u0026quot;EMOJI\u0026quot; data-emoji-colon=\u0026quot;stuck_out_tongue\u0026quot; data-emoji-id=\u0026quot;😛\u0026quot; data-id=\u0026quot;97488c7e-05ea-4a57-8774-fd75a6a1882c\u0026quot;\u0026gt;😛\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at people.support@karbonhq.com for a confidential discussion.\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;text-align: center;\u0026quot; data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(42, 46, 69); font-family: arial, helvetica, sans-serif; font-size: 14px; letter-spacing: normal; text-align: start; word-spacing: 0px; white-space: pre-wrap; float: none; display: inline !important;\u0026quot;\u0026gt;At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4007785004,"name":"Services","child_ids":[],"parent_id":4007782004}],"offices":[{"id":4025643004,"name":"Australia - ACT","location":"Canberra, Australian Capital Territory, Australia","child_ids":[],"parent_id":null},{"id":4025637004,"name":"Australia - NSW","location":"Sydney, New South Wales, Australia","child_ids":[],"parent_id":null},{"id":4031172004,"name":"Australia - QLD","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/karbon/jobs/6000271004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5156571004,"location":{"name":"Remote, United States"},"metadata":[{"id":4512190004,"name":"Opening ID (formally Planful ID)","value":"xrcw","value_type":"short_text"},{"id":4516716004,"name":"Multi Opening Second Salary","value":{"unit":"USD","max_value":"0.0","min_value":"0.0"},"value_type":"currency_range"}],"id":6000271004,"updated_at":"2026-06-12T01:02:26-04:00","requisition_id":"640","title":"Implementation Team Lead","company_name":"Karbon","first_published":"2026-05-19T16:18:52-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Karbon\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;text-align: left;\u0026quot;\u0026gt;Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day. With customers in 40 countries, we have grown into a globally distributed team across the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture that is recognized with Great Place To Work® certification and on Fortune magazine\u0026#39;s Best Small Workplaces™ List.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;About the Role!\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;Karbon is transforming how accounting firms run their practices. The Implementation Team Lead is a frontline leader who will focus on helping our Americas onboarding team deliver consistent, high-quality customer outcomes. You’ll recruit and develop talented consultants, guide customers through the change curve, and keep projects moving with the trademark Karbon mix of clarity, candor, and partnership.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role sits at the heart of customer activation—where strong leadership accelerates adoption, builds trust, and sets firms up for success.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;People Leadership \u0026amp;amp; Team Development\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with People \u0026amp;amp; Talent and Services leadership to \u0026lt;strong\u0026gt;recruit, interview, and hire\u0026lt;/strong\u0026gt; high-caliber individuals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own new-hire onboarding for the Americas team—training, shadowing, certification, and ramp to full delivery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run consistent, structured 1:1s focused on coaching, skill development, operational excellence, and performance clarity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Promote Karbon’s culture of transparency, ownership, and continuous improvement—expect high standards and help the team meet them\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Customer Leadership \u0026amp;amp; Escalation Management\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Oversee the active implementation portfolio for your region and ensure every firm moves through the Karbon onboarding journey with speed and with confidence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the first escalation point for customer blockers—technical, operational, or change-management related.\u0026amp;nbsp; Move fast, keep customers calm, and partner cross-functionally to land solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide consultants on messaging, expectation management, and how to “bring the customer along” when work gets complex\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure every customer leaves implementation with a clear path into Customer Success and Support.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Operational Excellence\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Monitor delivery metrics—throughput, time-to-value, sentiment, CSAT, go-live health, and utilization—and intervene early when projects drift\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to regional forecasting and resource planning to maintain healthy bandwidth across the team in partnership with the VP of Services and Team Lead over our partners and contractors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive consistency in workflow setup, training paths, and methodology to maintain the Karbon implementation standard\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Product, Support, and Sales to share insights from the frontline and help improve internal processes and customer experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Enablement, Quality, \u0026amp;amp; Methodology\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Conduct quality checks on customer deployments, ensuring correct use of Karbon features, best-practice workflows, and data configuration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with VP of Services and other Leads to keep the team current on feature releases and rollout impacts; translate product updates into implementation playbook updates\u0026lt;br\u0026gt;Contribute to internal documentation, templates, and enablement content to strengthen team efficiency and knowledge transfer\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;br\u0026gt;About You\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3–5+ years of experience in SaaS implementation, onboarding, or professional services—accounting industry exposure is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience mentoring others; formal people leadership preferred but not required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong project management and customer-facing problem-solving skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to manage complex escalations with empathy and decisiveness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communicator—clear, direct, and comfortable guiding customers through change\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with process mapping, workflow design, and operational best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Calm under pressure; thrives in fast-moving, high-expectation environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer-centric with a knack for simplifying complexity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Takes ownership, leans into accountability, and invites the same from the team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coaches with empathy but doesn’t shy away from tough conversations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Loves building—people, processes, and operational discipline\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Bonus points if you have:\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in the accounting or tax industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous experience with workflow, accounting, or project management software.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in software onboarding or enterprise implementations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of change management frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in a startup or high-growth SaaS environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep knowledge and hands-on experience using Karbon.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why work at Karbon?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent benefits package including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Paid Flexible Time Off with an encouraged 3 weeks use per year\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company paid medical for you and eligible spouse/partner and dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company paid dental and vision and eligible spouse/partner and dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fully company funded short and long term disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fully company paid life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) with company matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible Spending Account\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up to 8 weeks paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work-from-home stipend\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Work with (and learn from) an experienced, high-performing team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborative, team-oriented culture that embraces diversity, invests in development and provides consistent feedback\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be part of a fast-growing company that firmly believes in promoting high performers from within\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;As we hire across various locations within the USA we are required by law to include a reasonable estimate of the compensation range for this role.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The range provided is broad and takes into consideration a wide range of factors that are reviewed when making a hiring decision, such as physical location/cost of living in that location, years of experience, skills, and other business needs.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;It is not typical for a candidate to be hired at or near the top of the pay range and each compensation decision is dependent on each individual case. \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;The base salary is one component of the total compensation package, which for some roles may include a target bonus, for some roles very competitive equity grant, and very generous benefits. While we believe competitive compensation is a critical aspect of you deciding to join us, we do hope you also spend time considering why our mission, purpose and values are right for you. We are creating something transformational here, and we hope you are as excited about the future as we are!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;The estimated base salary range for this role is: \u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$100,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$115,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;37024650-610f-4dfe-8f74-6e5b0feb927b\u0026quot;\u0026gt;Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you\u0026#39;ve made it this far in the job description but your past experience doesn\u0026#39;t perfectly align, we do encourage you to still apply. You could still be the right person for the role!\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;5f9e3aa2-2690-4788-af20-892dbdba6ed2\u0026quot;\u0026gt;We recruit and reward people based on capability and performance. We don’t discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;bb4a5afa-071e-49bd-9510-b951e1f125de\u0026quot;\u0026gt;Generally, if you are a good person, we want to talk to you. \u0026lt;span data-type=\u0026quot;EMOJI\u0026quot; data-emoji-colon=\u0026quot;stuck_out_tongue\u0026quot; data-emoji-id=\u0026quot;😛\u0026quot; data-id=\u0026quot;97488c7e-05ea-4a57-8774-fd75a6a1882c\u0026quot;\u0026gt;😛\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at people.support@karbonhq.com for a confidential discussion.\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;text-align: center;\u0026quot; data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(42, 46, 69); font-family: arial, helvetica, sans-serif; font-size: 14px; letter-spacing: normal; text-align: start; word-spacing: 0px; white-space: pre-wrap; float: none; display: inline !important;\u0026quot;\u0026gt;At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4007785004,"name":"Services","child_ids":[],"parent_id":4007782004}],"offices":[{"id":4004196004,"name":"United States","location":null,"child_ids":[4006948004,4003009004,4003011004,4006945004,4006943004,4006946004,4006949004,4006947004,4041471004,4041472004],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/karbon/jobs/5481516004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":null,"location":{"name":"Canberra, ACT, Australia; Cebu, Central Visayas, Philippines; Chicago, IL, United States; Los Angeles, CA, United States; Manila, Metro Manila, Philippines; Melbourne, VIC, Australia; Remote, United States; Sydney, NSW, Australia"},"metadata":[{"id":4512190004,"name":"Opening ID (formally Planful ID)","value":null,"value_type":"short_text"},{"id":4516716004,"name":"Multi Opening Second Salary","value":null,"value_type":"currency_range"}],"id":5481516004,"updated_at":"2025-07-14T17:29:03-04:00","requisition_id":null,"title":"Join our Talent Community","company_name":"Karbon","first_published":"2025-03-20T17:23:57-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Karbon\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;text-align: left;\u0026quot;\u0026gt;Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day. With customers in 40 countries, we have grown into a globally distributed team across the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture that is recognized with Great Place To Work® certification and on Fortune magazine\u0026#39;s Best Small Workplaces™ List.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;We appreciate your interest in a career at Karbon and whilst there may not be an opportunity currently available that matches your expertise, this is a great way for us to stay in touch in regards to upcoming opportunities.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;37024650-610f-4dfe-8f74-6e5b0feb927b\u0026quot;\u0026gt;Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you\u0026#39;ve made it this far in the job description but your past experience doesn\u0026#39;t perfectly align, we do encourage you to still apply. You could still be the right person for the role!\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;5f9e3aa2-2690-4788-af20-892dbdba6ed2\u0026quot;\u0026gt;We recruit and reward people based on capability and performance. We don’t discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;bb4a5afa-071e-49bd-9510-b951e1f125de\u0026quot;\u0026gt;Generally, if you are a good person, we want to talk to you. \u0026lt;span data-type=\u0026quot;EMOJI\u0026quot; data-emoji-colon=\u0026quot;stuck_out_tongue\u0026quot; data-emoji-id=\u0026quot;😛\u0026quot; data-id=\u0026quot;97488c7e-05ea-4a57-8774-fd75a6a1882c\u0026quot;\u0026gt;😛\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at people.support@karbonhq.com for a confidential discussion.\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;text-align: center;\u0026quot; data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(42, 46, 69); font-family: arial, helvetica, sans-serif; font-size: 14px; letter-spacing: normal; text-align: start; word-spacing: 0px; white-space: pre-wrap; float: none; display: inline !important;\u0026quot;\u0026gt;At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[],"offices":[]},{"absolute_url":"https://job-boards.greenhouse.io/karbon/jobs/5980760004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5146700004,"location":{"name":"Melbourne, VIC, Australia"},"metadata":[{"id":4512190004,"name":"Opening ID (formally Planful ID)","value":"0xua","value_type":"short_text"},{"id":4516716004,"name":"Multi Opening Second Salary","value":{"unit":"USD","max_value":"0.0","min_value":"0.0"},"value_type":"currency_range"}],"id":5980760004,"updated_at":"2026-06-12T01:02:25-04:00","requisition_id":"628","title":"Lead Data Engineer","company_name":"Karbon","first_published":"2026-04-24T03:32:50-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Karbon\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;text-align: left;\u0026quot;\u0026gt;Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day. With customers in 40 countries, we have grown into a globally distributed team across the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture that is recognized with Great Place To Work® certification and on Fortune magazine\u0026#39;s Best Small Workplaces™ List.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Lead Data Engineer\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;Our Engineering Standards\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Balance Speed and Quality\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Engineers are expected to balance delivery speed with a strong commitment to quality, meeting agreed timelines while producing reliable, maintainable, and well-tested solutions. Sound judgment in making trade-offs between velocity and long-term sustainability is essential.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Collaborate Effectively\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Engineering is collaborative by default. Team members are expected to contribute constructively in design discussions, reviews, and planning, communicate clearly about progress and risks, and support shared team outcomes in both hybrid and distributed environments.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Build and Maintain Systems\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Engineers are responsible for building new capabilities while maintaining and improving existing systems. This includes designing scalable solutions, reducing technical debt, supporting operational stability, and contributing to continuous improvement.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Operate with Autonomy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A high degree of autonomy is expected. Given clear objectives, engineers should independently translate problems into actionable technical approaches, proactively identify improvements, and continuously expand relevant technical expertise.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Ownership and Accountability\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ownership is fundamental. Engineers are accountable for the quality, performance, and customer impact of their work from design through post-release support, and are expected to follow through on commitments.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;AI-Enabled Engineering\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;AI is reshaping how software is built, and we are committed to leveraging it as a force multiplier for creativity, impact, and capability. Engineers are expected to confidently apply strong technical fundamentals while embracing AI tools and approaches to enhance productivity, problem-solving, and innovation. Curiosity, adaptability, and enthusiasm for integrating AI into meaningful product development are essential.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Contribute to Team Culture\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Engineers contribute positively to a culture of professionalism, transparency, low bureaucracy, and mutual respect, strengthening team performance through authenticity, curiosity, and collaboration.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;About the Role!\u0026amp;nbsp;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;Karbon is at the cutting edge of AI and data products, and this role sits at the heart of that innovation. Supporting both our AI and Insights teams, you\u0026#39;ll play a critical part in delivering features across the Karbon platform. You\u0026#39;ll evaluate and evolve our data architecture — with Databricks at its core — identifying opportunities to push our capabilities even further. We\u0026#39;re looking for a hands-on builder and strategic thinker who can design scalable, robust, and forward-looking data solutions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking an experienced Lead Data Engineer who thrives in a fast paced environment. You will have the unique opportunity to build the new unified data platform to power our suite of AI tools and insight delivery.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;What you will own:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Architecting a unified data platform\u0026lt;/strong\u0026gt;: Design, implement, and own our new unified data platform on Databricks. You will be instrumental in establishing the Medallion Architecture (Bronze, Silver, Gold layers) using dbt for data modeling and transformations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Develop Data Pipelines: \u0026lt;/strong\u0026gt;Create and manage resilient data pipelines for both batch and real-time processing from various sources in our Azure data ecosystem. This includes building a \u0026quot;hot path\u0026quot; for streaming data and orchestrating complex dependencies using Databricks Workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enable Data Integration and Access:\u0026lt;/strong\u0026gt; Implement and manage data replication processes from Databricks to Snowflake. You will also be responsible for developing a low-latency query endpoint to serve our production Karbon application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Champion Data Quality and Governance:\u0026lt;/strong\u0026gt; Establish best practices for data quality, integrity, and observability. You will build automated quality checks, tests, and monitoring for all data assets and pipelines to ensure trust in our data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Advance our MLOps Capabilities: \u0026lt;/strong\u0026gt;Partner with the AI team to design and implement MLOps frameworks. This includes building pipelines for feature engineering, model training, evaluation, and deployment to accelerate our machine learning lifecycle.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Implement Robust Security and Governance Practices:\u0026lt;/strong\u0026gt; Design and enforce a comprehensive security model for the data platform. This includes management of PII and implementing a fine-grained Role-Based Access Control (RBAC) model through IaC\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborate and Mentor: \u0026lt;/strong\u0026gt;Work within a cross-functional team of AI engineers, analysts, and developers to deliver impactful data products. As a senior member of the team, you will mentor junior engineers, lead by example, and help define our technical standards.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;What Sets You Apart (Qualifications)\u0026amp;nbsp;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of relevant work experience as a data engineer,\u0026amp;nbsp; with a proven track record of building and scaling data platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extensive experience with Databricks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extensive experience architecting ETL \u0026amp;amp; ELT data migration patterns with strong proficiency in dbt.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience scaling data pipelines in a multi-cloud environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong proficiency in Python\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong proficiency in SQL and a deep understanding of relational DBMS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with both batch and streaming data technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;DevOps experience, including CI/CD, and infrastructure-as-code (e.g., Terraform)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building and maintaining APIs or query endpoints for application data access\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to lead technical projects and mentor other engineers\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;It would be advantageous if you have:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Previous experience with Azure cloud services (Highly desirable)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;DevOps experience is highly desirable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practical MLOps experience, such as implementing solutions with MLflow, feature stores, and automated model deployment and evaluation pipelines.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Ideal for engineers who thrive in structured environments, complex domain systems, and enterprise-scale reliability challenges.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;Our Core Technology Stack\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;We build modern, scalable software on a thoughtfully designed stack:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Frontend:\u0026lt;/strong\u0026gt; TypeScript and JavaScript across Ember (today), React, and React Native.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Backend:\u0026lt;/strong\u0026gt; .NET / C# (Web API, .NET Core) powering distributed services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data:\u0026lt;/strong\u0026gt; SQL Server with performance and integrity at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cloud:\u0026lt;/strong\u0026gt; Microsoft Azure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Observability:\u0026lt;/strong\u0026gt; Metrics, logging, alerting, and dashboards in Datadog — because we believe you can’t improve what you don’t measure.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our architecture continues to evolve as we scale. We invest in event-driven systems, well-defined microservices, and containerized deployments (Azure Container Apps) to build resilient, decoupled, and high-performing software.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you care about clean service boundaries, reliable systems, and shipping with confidence — you’ll feel right at home here.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Why Work at Karbon?\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4 weeks annual leave plus 5 extra \u0026quot;Karbon Days\u0026quot; off a year\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible working environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with (and learn from) an experienced, high-performing team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be part of a fast-growing company that firmly believes in promoting high performers from within\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborative, team-oriented culture that embraces diversity, invests in development, and provides consistent feedback\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous parental leave\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;37024650-610f-4dfe-8f74-6e5b0feb927b\u0026quot;\u0026gt;Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you\u0026#39;ve made it this far in the job description but your past experience doesn\u0026#39;t perfectly align, we do encourage you to still apply. You could still be the right person for the role!\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;5f9e3aa2-2690-4788-af20-892dbdba6ed2\u0026quot;\u0026gt;We recruit and reward people based on capability and performance. We don’t discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;bb4a5afa-071e-49bd-9510-b951e1f125de\u0026quot;\u0026gt;Generally, if you are a good person, we want to talk to you. \u0026lt;span data-type=\u0026quot;EMOJI\u0026quot; data-emoji-colon=\u0026quot;stuck_out_tongue\u0026quot; data-emoji-id=\u0026quot;😛\u0026quot; data-id=\u0026quot;97488c7e-05ea-4a57-8774-fd75a6a1882c\u0026quot;\u0026gt;😛\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at people.support@karbonhq.com for a confidential discussion.\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;text-align: center;\u0026quot; data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(42, 46, 69); font-family: arial, helvetica, sans-serif; font-size: 14px; letter-spacing: normal; text-align: start; word-spacing: 0px; white-space: pre-wrap; float: none; display: inline !important;\u0026quot;\u0026gt;At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4007779004,"name":"Technology","child_ids":[],"parent_id":null}],"offices":[{"id":4025637004,"name":"Australia - NSW","location":"Sydney, New South Wales, Australia","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/karbon/jobs/5991058004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5152001004,"location":{"name":"Remote, Philippines"},"metadata":[{"id":4512190004,"name":"Opening ID (formally Planful ID)","value":"fdkk","value_type":"short_text"},{"id":4516716004,"name":"Multi Opening Second Salary","value":{"unit":"USD","max_value":"0.0","min_value":"0.0"},"value_type":"currency_range"}],"id":5991058004,"updated_at":"2026-06-12T01:02:26-04:00","requisition_id":"636","title":"Manager of People Operations","company_name":"Karbon","first_published":"2026-05-07T17:54:06-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Karbon\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;text-align: left;\u0026quot;\u0026gt;Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day. With customers in 40 countries, we have grown into a globally distributed team across the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture that is recognized with Great Place To Work® certification and on Fortune magazine\u0026#39;s Best Small Workplaces™ List.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Our People team is a high-performing group, deeply committed to our Karbonites and values. We are looking for an operations leader who is AI-native to their core, builds systems that scale, and treats agentic workflows as the foundation of how modern People Operations functions. Reporting to the VP of People, this role owns the operational backbone of how we hire, onboard, and support Karbonites across six countries, with a clear runway toward growing a pillar of the People function.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for someone unique. You\u0026#39;re the right operations leader for us if your default instinct when you see a manual process is to ask \u0026quot;what agent should own this?\u0026quot; before \u0026quot;who should own this?\u0026quot;. You don\u0026#39;t just use AI tools — you architect the workflows, build the agents, and design the systems that let a lean People team operate at the scale of a much larger one. You\u0026#39;re equally fluent in the mechanics of multi-country HR compliance and the mechanics of prompt engineering, integrations, and agentic orchestration.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is not a coordinator role and it is not a ticket-closing role. You\u0026#39;ll spend your time designing how work gets done, not doing the work itself wherever an agent can do it instead. You\u0026#39;ll own the operational engine across People Ops, with a meaningful TA overlay (forecasting, reporting, data integrity) and benefits ownership embedded in the role. You\u0026#39;ll be measured on how much of that engine runs without human intervention.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architect and continuously improve the end-to-end People Ops and TA operational stack, embedding AI agents and agentic workflows as the default execution layer across onboarding, offboarding, employee lifecycle changes, and the recruiting funnel.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and deploy AI agents to own routine operational work end-to-end, including onboarding task orchestration, compliance documentation, offer letter generation, interview scheduling, and tier-1 employee queries.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI to manage and monitor multi-country HR compliance across our six operating regions, building agentic checks that flag risk, surface regulatory changes, and keep our entity-level obligations current without manual tracking.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build AI-powered reporting and analytics across the People and TA function, producing real-time dashboards, hiring funnel insights, and operational health metrics that the VP of People and pillar leads can act on without requesting them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run our HRIS, ATS, and broader People tech stack as an integrated, AI-augmented system, evaluating new tools through the lens of agent-readiness and API-first design rather than feature lists.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI to support the TA function with a focus on pipeline forecasting, recruiting data integrity, and funnel reporting, partnering with hiring managers to embed AI into how they track and interpret hiring data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own benefits administration and vendor management across our US entity, using AI to streamline open enrollment, automate eligibility tracking, and surface utilization insights that inform future benefits strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage AI to deliver a seamless, high-quality employee experience at scale, anticipating friction points across the lifecycle and deploying agents or workflows to resolve them before they become tickets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive AI-led process documentation and knowledge management across People Ops, ensuring every workflow is documented in a way that is both human-readable and agent-executable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Finance, IT, and Legal using AI-augmented workflows for cross-functional operations, including headcount planning, system access provisioning, and contract and policy management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach and uplift the broader People team on AI fluency, agent design, and operational automation, modeling what an AI-forward People Ops function looks like in practice.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own AI governance for the People function, ensuring our use of agents and AI tools is compliant, ethical, and aligned with how we handle sensitive employee and candidate data globally.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;About You!\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of progressive experience across People Operations or HR Ops, with at least some leadership or team lead experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Prior SaaS or high-growth tech experience is essential.\u0026lt;/span\u0026gt; You understand how a global, multi-entity People function operates and what breaks at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep, hands-on fluency with AI tools, agent builders, and agentic workflows. You\u0026#39;ve personally built, deployed, and maintained agents that own real operational work, not just experimented with them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical instincts: comfortable with APIs, integrations, automation platforms (Zapier, Make, n8n, or similar), and prompt engineering as core craft, not adjacent skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Multi-country HR Ops experience strongly preferred but not essential, ideally across some combination of the US, UK, Australia/NZ, Canada, and the Philippines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to redesign operational processes from the ground up rather than incrementally improve them, with a clear bias toward automation over headcount.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of US benefits administration, including open enrollment, carrier management, and compliance (ACA, ERISA basics).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of HR compliance across multiple jurisdictions, with the judgment to know when AI can own a compliance task and when a human must.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data fluency: you build operational dashboards, you read funnel metrics natively, and you use AI to go deeper and faster than the tools alone allow.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A systems thinker who can hold the full operational picture across People Ops, TA, and Benefits simultaneously, and design how they interlock.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Player-coach mindset: senior enough to operate independently, willing to build and ship the work yourself, with the trajectory and appetite to grow a pillar as we scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unquestioned integrity, high EQ, and discretion with sensitive employee and candidate data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Genuine excitement about where AI is taking the People function, and a strong point of view on what an AI-native HR operation should look like.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why work at Karbon?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Industry-leading benefits package including Global Medical Insurance: Coverage Limit - $1M for you and up to three eligible dependents. Also:\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work-from-home allowance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Rice subsidy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Meal allowance per working day\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Laundry allowance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;15 paid time off days per year (which includes 5 Karbon Days per year)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;7 Sick leave days per year\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internet and work-from-home subsidy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Discretionary bonus program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with (and learn from) a very experienced team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be part of a startup team that will continue to grow around you\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible approach to work environment (we believe in trust and autonomy)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A culture of open communication, consistent feedback, and full transparency into company results, metrics, and financial position\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborative, team-oriented culture that embraces diversity, invests in development and provides consistent feedback\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be part of a fast-growing company that firmly believes in promoting high performers from within\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;37024650-610f-4dfe-8f74-6e5b0feb927b\u0026quot;\u0026gt;Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you\u0026#39;ve made it this far in the job description but your past experience doesn\u0026#39;t perfectly align, we do encourage you to still apply. You could still be the right person for the role!\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;5f9e3aa2-2690-4788-af20-892dbdba6ed2\u0026quot;\u0026gt;We recruit and reward people based on capability and performance. We don’t discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;bb4a5afa-071e-49bd-9510-b951e1f125de\u0026quot;\u0026gt;Generally, if you are a good person, we want to talk to you. \u0026lt;span data-type=\u0026quot;EMOJI\u0026quot; data-emoji-colon=\u0026quot;stuck_out_tongue\u0026quot; data-emoji-id=\u0026quot;😛\u0026quot; data-id=\u0026quot;97488c7e-05ea-4a57-8774-fd75a6a1882c\u0026quot;\u0026gt;😛\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at people.support@karbonhq.com for a confidential discussion.\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;text-align: center;\u0026quot; data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(42, 46, 69); font-family: arial, helvetica, sans-serif; font-size: 14px; letter-spacing: normal; text-align: start; word-spacing: 0px; white-space: pre-wrap; float: none; display: inline !important;\u0026quot;\u0026gt;At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4007771004,"name":"People","child_ids":[],"parent_id":4007789004}],"offices":[{"id":4041811004,"name":"Philippines","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/karbon/jobs/6014385004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5152001004,"location":{"name":"Remote, Philippines"},"metadata":[{"id":4512190004,"name":"Opening ID (formally Planful ID)","value":"fdkk","value_type":"short_text"},{"id":4516716004,"name":"Multi Opening Second Salary","value":{"unit":"USD","max_value":"0.0","min_value":"0.0"},"value_type":"currency_range"}],"id":6014385004,"updated_at":"2026-06-12T01:02:27-04:00","requisition_id":"636","title":"People Operations Manager","company_name":"Karbon","first_published":"2026-06-04T14:39:26-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Karbon\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;text-align: left;\u0026quot;\u0026gt;Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day. With customers in 40 countries, we have grown into a globally distributed team across the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture that is recognized with Great Place To Work® certification and on Fortune magazine\u0026#39;s Best Small Workplaces™ List.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Our People team is a high-performing group, deeply committed to our Karbonites and values. We are looking for an operations leader who is AI-native to their core, builds systems that scale, and treats agentic workflows as the foundation of how modern People Operations functions. Reporting to the VP of People, this role owns the operational backbone of how we hire, onboard, and support Karbonites across six countries, with a clear runway toward growing a pillar of the People function.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for someone unique. You\u0026#39;re the right operations leader for us if your default instinct when you see a manual process is to ask \u0026quot;what agent should own this?\u0026quot; before \u0026quot;who should own this?\u0026quot;. You don\u0026#39;t just use AI tools — you architect the workflows, build the agents, and design the systems that let a lean People team operate at the scale of a much larger one. You\u0026#39;re equally fluent in the mechanics of multi-country HR compliance and the mechanics of prompt engineering, integrations, and agentic orchestration.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is not a coordinator role and it is not a ticket-closing role. You\u0026#39;ll spend your time designing how work gets done, not doing the work itself wherever an agent can do it instead. You\u0026#39;ll own the operational engine across People Ops, with a meaningful TA overlay (forecasting, reporting, data integrity) and benefits ownership embedded in the role. You\u0026#39;ll be measured on how much of that engine runs without human intervention.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architect and continuously improve the end-to-end People Ops and TA operational stack, embedding AI agents and agentic workflows as the default execution layer across onboarding, offboarding, employee lifecycle changes, and the recruiting funnel.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and deploy AI agents to own routine operational work end-to-end, including onboarding task orchestration, compliance documentation, offer letter generation, interview scheduling, and tier-1 employee queries.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI to manage and monitor multi-country HR compliance across our six operating regions, building agentic checks that flag risk, surface regulatory changes, and keep our entity-level obligations current without manual tracking.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build AI-powered reporting and analytics across the People and TA function, producing real-time dashboards, hiring funnel insights, and operational health metrics that the VP of People and pillar leads can act on without requesting them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run our HRIS, ATS, and broader People tech stack as an integrated, AI-augmented system, evaluating new tools through the lens of agent-readiness and API-first design rather than feature lists.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI to support the TA function with a focus on pipeline forecasting, recruiting data integrity, and funnel reporting, partnering with hiring managers to embed AI into how they track and interpret hiring data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own benefits administration and vendor management across our US entity, using AI to streamline open enrollment, automate eligibility tracking, and surface utilization insights that inform future benefits strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage AI to deliver a seamless, high-quality employee experience at scale, anticipating friction points across the lifecycle and deploying agents or workflows to resolve them before they become tickets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive AI-led process documentation and knowledge management across People Ops, ensuring every workflow is documented in a way that is both human-readable and agent-executable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Finance, IT, and Legal using AI-augmented workflows for cross-functional operations, including headcount planning, system access provisioning, and contract and policy management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach and uplift the broader People team on AI fluency, agent design, and operational automation, modeling what an AI-forward People Ops function looks like in practice.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own AI governance for the People function, ensuring our use of agents and AI tools is compliant, ethical, and aligned with how we handle sensitive employee and candidate data globally.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;About You!\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of progressive experience across People Operations or HR Ops, with at least some leadership or team lead experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Prior SaaS or high-growth tech experience is essential.\u0026lt;/span\u0026gt; You understand how a global, multi-entity People function operates and what breaks at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep, hands-on fluency with AI tools, agent builders, and agentic workflows. You\u0026#39;ve personally built, deployed, and maintained agents that own real operational work, not just experimented with them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical instincts: comfortable with APIs, integrations, automation platforms (Zapier, Make, n8n, or similar), and prompt engineering as core craft, not adjacent skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Multi-country HR Ops experience strongly preferred but not essential, ideally across some combination of the US, UK, Australia/NZ, Canada, and the Philippines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to redesign operational processes from the ground up rather than incrementally improve them, with a clear bias toward automation over headcount.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of US benefits administration, including open enrollment, carrier management, and compliance (ACA, ERISA basics).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of HR compliance across multiple jurisdictions, with the judgment to know when AI can own a compliance task and when a human must.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data fluency: you build operational dashboards, you read funnel metrics natively, and you use AI to go deeper and faster than the tools alone allow.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A systems thinker who can hold the full operational picture across People Ops, TA, and Benefits simultaneously, and design how they interlock.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Player-coach mindset: senior enough to operate independently, willing to build and ship the work yourself, with the trajectory and appetite to grow a pillar as we scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unquestioned integrity, high EQ, and discretion with sensitive employee and candidate data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Genuine excitement about where AI is taking the People function, and a strong point of view on what an AI-native HR operation should look like.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why work at Karbon?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Industry-leading benefits package including Global Medical Insurance: Coverage Limit - $1M for you and up to three eligible dependents. Also:\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work-from-home allowance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Rice subsidy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Meal allowance per working day\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Laundry allowance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;15 paid time off days per year (which includes 5 Karbon Days per year)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;7 Sick leave days per year\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internet and work-from-home subsidy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Discretionary bonus program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with (and learn from) a very experienced team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be part of a startup team that will continue to grow around you\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible approach to work environment (we believe in trust and autonomy)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A culture of open communication, consistent feedback, and full transparency into company results, metrics, and financial position\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborative, team-oriented culture that embraces diversity, invests in development and provides consistent feedback\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be part of a fast-growing company that firmly believes in promoting high performers from within\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;37024650-610f-4dfe-8f74-6e5b0feb927b\u0026quot;\u0026gt;Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you\u0026#39;ve made it this far in the job description but your past experience doesn\u0026#39;t perfectly align, we do encourage you to still apply. You could still be the right person for the role!\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;5f9e3aa2-2690-4788-af20-892dbdba6ed2\u0026quot;\u0026gt;We recruit and reward people based on capability and performance. We don’t discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;bb4a5afa-071e-49bd-9510-b951e1f125de\u0026quot;\u0026gt;Generally, if you are a good person, we want to talk to you. \u0026lt;span data-type=\u0026quot;EMOJI\u0026quot; data-emoji-colon=\u0026quot;stuck_out_tongue\u0026quot; data-emoji-id=\u0026quot;😛\u0026quot; data-id=\u0026quot;97488c7e-05ea-4a57-8774-fd75a6a1882c\u0026quot;\u0026gt;😛\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at people.support@karbonhq.com for a confidential discussion.\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;text-align: center;\u0026quot; data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(42, 46, 69); font-family: arial, helvetica, sans-serif; font-size: 14px; letter-spacing: normal; text-align: start; word-spacing: 0px; white-space: pre-wrap; float: none; display: inline !important;\u0026quot;\u0026gt;At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4007771004,"name":"People","child_ids":[],"parent_id":4007789004}],"offices":[{"id":4041811004,"name":"Philippines","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/karbon/jobs/5980748004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5146692004,"location":{"name":"Canberra, ACT, Australia; Melbourne, VIC, Australia; Sydney, NSW, Australia"},"metadata":[{"id":4512190004,"name":"Opening ID (formally Planful ID)","value":"3xr8","value_type":"short_text"},{"id":4516716004,"name":"Multi Opening Second Salary","value":{"unit":"USD","max_value":"0.0","min_value":"0.0"},"value_type":"currency_range"}],"id":5980748004,"updated_at":"2026-06-12T01:02:25-04:00","requisition_id":"627","title":"Platform Engineer","company_name":"Karbon","first_published":"2026-04-24T00:21:01-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Karbon\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;text-align: left;\u0026quot;\u0026gt;Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day. With customers in 40 countries, we have grown into a globally distributed team across the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture that is recognized with Great Place To Work® certification and on Fortune magazine\u0026#39;s Best Small Workplaces™ List.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Our Engineering Standards\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Balance Speed and Quality\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Engineers are expected to balance delivery speed with a strong commitment to quality, meeting agreed timelines while producing reliable, maintainable, and well-tested solutions. Sound judgment in making trade-offs between velocity and long-term sustainability is essential.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Collaborate Effectively\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Engineering is collaborative by default. Team members are expected to contribute constructively in design discussions, reviews, and planning, communicate clearly about progress and risks, and support shared team outcomes in both hybrid and distributed environments.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Build and Maintain Systems\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Engineers are responsible for building new capabilities while maintaining and improving existing systems. This includes designing scalable solutions, reducing technical debt, supporting operational stability, and contributing to continuous improvement.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Operate with Autonomy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A high degree of autonomy is expected. Given clear objectives, engineers should independently translate problems into actionable technical approaches, proactively identify improvements, and continuously expand relevant technical expertise.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Ownership and Accountability\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ownership is fundamental. Engineers are accountable for the quality, performance, and customer impact of their work from design through post-release support, and are expected to follow through on commitments.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;AI-Enabled Engineering\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;AI is reshaping how software is built, and we are committed to leveraging it as a force multiplier for creativity, impact, and capability. Engineers are expected to confidently apply strong technical fundamentals while embracing AI tools and approaches to enhance productivity, problem-solving, and innovation. Curiosity, adaptability, and enthusiasm for integrating AI into meaningful product development are essential.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Contribute to Team Culture\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Engineers contribute positively to a culture of professionalism, transparency, low bureaucracy, and mutual respect, strengthening team performance through authenticity, curiosity, and collaboration.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;As a Platform Engineer on the Platform Team, you\u0026#39;ll thrive in a diverse and dynamic environment working alongside seasoned professionals, including senior developers, tech leads, and architects. This role sits at the intersection of platform engineering and DevOps — you\u0026#39;ll build and maintain the infrastructure, tooling, and automation that powers Karbon\u0026#39;s engineering teams while driving continuous improvement across our cloud platform\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your primary responsibilities include hands-on development, infrastructure management, and operational excellence. You\u0026#39;ll design and evolve shared platform capabilities that improve reliability, scalability, and developer productivity across the organisation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;AI is reshaping how software gets built — and we see it as a force multiplier for engineers. You’ll be expected to use AI tools effectively to accelerate development, improve productivity, and enhance engineering workflows.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Some of your main responsibilities will include:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Building and evolving shared platform capabilities that improve reliability, scalability, and developer productivity across teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Designing, building, and maintaining CI/CD pipelines and deployment workflows using GitHub Actions to enable reliable, repeatable production releases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Developing and maintaining Infrastructure as Code using Terraform to provision and manage cloud environments at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Supporting and improving containerised workloads using Docker and Azure Container Apps\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building and maintaining monitoring, alerting, and observability systems using Datadog and OpenTelemetry to ensure production visibility\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Driving cross-team platform and architectural improvements, proactively identifying and eliminating technical debt\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Investigating and resolving infrastructure and platform-related issues, contributing to operational resilience and disaster recovery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improving developer experience through tooling, automation, and self-service infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborating closely with engineering and product teams to implement platform solutions and streamline developer workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contributing to cloud cost optimisation and security fundamentals including identity, access management, and secrets management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Delivering operational support for the platform as part of a team on-call roster rotation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;What Sets You Apart!\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3–5+ years of experience in software engineering, platform engineering, DevOps, or site reliability engineering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong proficiency in C#, .NET, and SQL, with the ability to design scalable, maintainable systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building and maintaining CI/CD pipelines using GitHub Actions, Jenkins, or similar tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience with Azure cloud platforms, including Infrastructure as Code (Terraform) and operating production systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Docker containerisation and cloud-native application deployments (Azure Container Apps or similar orchestration platforms)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of distributed systems design, including fault tolerance, scalability, and event-driven architectures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of observability and production operations, including monitoring, logging, tracing, and SLO-driven reliability (Datadog, OpenTelemetry)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience improving developer experience through tooling, automation, and self-service infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience driving cross-team platform or architectural improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of cloud security fundamentals, including identity, access management, and secrets management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good understanding of infrastructure fundamentals (Linux, Windows, DNS, networking)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience automating workflows using PowerShell, Bash, Python, or similar scripting languages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong foundations in software design, clean architecture, and engineering best practices, with experience using Git in collaborative environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with a range of data storage technologies (SQL, Elasticsearch, NoSQL) and their trade-offs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills and the ability to collaborate across distributed, international engineering teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proactive approach to problem-solving with a self-starter mindset that adapts well to changing priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Computer Science or equivalent practical experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Our Core Technology Stack!\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;We build modern, scalable software on a thoughtfully designed stack:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Frontend:\u0026lt;/strong\u0026gt; TypeScript and JavaScript across Ember (today), React, and React Native.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Backend:\u0026lt;/strong\u0026gt; .NET / C# (Web API, .NET Core) powering distributed services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data:\u0026lt;/strong\u0026gt; SQL Server with performance and integrity at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cloud:\u0026lt;/strong\u0026gt; Microsoft Azure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Observability:\u0026lt;/strong\u0026gt; Metrics, logging, alerting, and dashboards in Datadog — because we believe you can’t improve what you don’t measure.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our architecture continues to evolve as we scale. We invest in event-driven systems, well-defined microservices, and containerized deployments (Azure Container Apps) to build resilient, decoupled, and high-performing software.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you care about clean service boundaries, reliable systems, and shipping with confidence — you’ll feel right at home here.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Why Work at Karbon?\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4 weeks annual leave plus 5 extra \u0026quot;Karbon Days\u0026quot; off a year\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible working environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with (and learn from) an experienced, high-performing team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be part of a fast-growing company that firmly believes in promoting high performers from within\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborative, team-oriented culture that embraces diversity, invests in development, and provides consistent feedback\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous parental leave\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;37024650-610f-4dfe-8f74-6e5b0feb927b\u0026quot;\u0026gt;Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you\u0026#39;ve made it this far in the job description but your past experience doesn\u0026#39;t perfectly align, we do encourage you to still apply. You could still be the right person for the role!\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;5f9e3aa2-2690-4788-af20-892dbdba6ed2\u0026quot;\u0026gt;We recruit and reward people based on capability and performance. We don’t discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;bb4a5afa-071e-49bd-9510-b951e1f125de\u0026quot;\u0026gt;Generally, if you are a good person, we want to talk to you. \u0026lt;span data-type=\u0026quot;EMOJI\u0026quot; data-emoji-colon=\u0026quot;stuck_out_tongue\u0026quot; data-emoji-id=\u0026quot;😛\u0026quot; data-id=\u0026quot;97488c7e-05ea-4a57-8774-fd75a6a1882c\u0026quot;\u0026gt;😛\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at people.support@karbonhq.com for a confidential discussion.\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;text-align: center;\u0026quot; data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(42, 46, 69); font-family: arial, helvetica, sans-serif; font-size: 14px; letter-spacing: normal; text-align: start; word-spacing: 0px; white-space: pre-wrap; float: none; display: inline !important;\u0026quot;\u0026gt;At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4007779004,"name":"Technology","child_ids":[],"parent_id":null}],"offices":[{"id":4025637004,"name":"Australia - NSW","location":"Sydney, New South Wales, Australia","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/karbon/jobs/6008707004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5159971004,"location":{"name":"Melbourne, VIC, Australia"},"metadata":[{"id":4512190004,"name":"Opening ID (formally Planful ID)","value":"o69t","value_type":"short_text"},{"id":4516716004,"name":"Multi Opening Second Salary","value":{"unit":"USD","max_value":"0.0","min_value":"0.0"},"value_type":"currency_range"}],"id":6008707004,"updated_at":"2026-06-12T01:02:27-04:00","requisition_id":"646","title":"Senior AI Engineer","company_name":"Karbon","first_published":"2026-05-28T20:47:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Karbon\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;text-align: left;\u0026quot;\u0026gt;Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day. With customers in 40 countries, we have grown into a globally distributed team across the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture that is recognized with Great Place To Work® certification and on Fortune magazine\u0026#39;s Best Small Workplaces™ List.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Our Engineering Standards\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Balance Speed and Quality\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Engineers are expected to balance delivery speed with a strong commitment to quality, meeting agreed timelines while producing reliable, maintainable, and well-tested solutions. Sound judgment in making trade-offs between velocity and long-term sustainability is essential.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Collaborate Effectively\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Engineering is collaborative by default. Team members are expected to contribute constructively in design discussions, reviews, and planning, communicate clearly about progress and risks, and support shared team outcomes in both hybrid and distributed environments.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Build and Maintain Systems\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Engineers are responsible for building new capabilities while maintaining and improving existing systems. This includes designing scalable solutions, reducing technical debt, supporting operational stability, and contributing to continuous improvement.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Operate with Autonomy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A high degree of autonomy is expected. Given clear objectives, engineers should independently translate problems into actionable technical approaches, proactively identify improvements, and continuously expand relevant technical expertise.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Ownership and Accountability\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ownership is fundamental. Engineers are accountable for the quality, performance, and customer impact of their work from design through post-release support, and are expected to follow through on commitments.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;AI-Enabled Engineering\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;AI is reshaping how software is built, and we are committed to leveraging it as a force multiplier for creativity, impact, and capability. Engineers are expected to confidently apply strong technical fundamentals while embracing AI tools and approaches to enhance productivity, problem-solving, and innovation. Curiosity, adaptability, and enthusiasm for integrating AI into meaningful product development are essential.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Contribute to Team Culture\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Engineers contribute positively to a culture of professionalism, transparency, low bureaucracy, and mutual respect, strengthening team performance through authenticity, curiosity, and collaboration.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;Karbon is at the cutting edge of AI and data products, and this role puts you at the centre of that progress. You\u0026#39;ll have a direct hand in shaping both our product and the processes that power it. The ideal candidate will be confident contributing to Karbon\u0026#39;s AI models in a distributed production environment, and equally skilled at building bespoke AI solutions — automating workflows, surfacing insights, and creating real efficiencies for our users\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;What you will own:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Designing AI systems\u0026lt;/strong\u0026gt; - you know how to analyse problems and apply machine learning to solve them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Machine learning \u0026lt;/strong\u0026gt;- you will be expected to develop a wide range of machine learning applications.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Productionise AI \u0026lt;/strong\u0026gt;- You will contribute to building end-to-end agentic solutions in our application\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Model evaluation and selection\u0026lt;/strong\u0026gt; - You look beyond the basic evaluation metrics and consider wider impacts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data management\u0026lt;/strong\u0026gt; - Work with data engineers to build and maintain data pipelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaboration \u0026lt;/strong\u0026gt;- You can work in a cross-functional team with data engineers, analysts and full stack developers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;What Sets You Apart!\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;If you’re the right person for this role, you have:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience developing and deploying AI/ML solutions\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong proficiency in Python and relevant ML frameworks (Sklearn, Pytorch, Tensorflow, spaCy, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of traditional machine learning techniques (linear/logistic regression, randomForest, GBM, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of machine learning development lifecycles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience deploying machine learning models to production environments (Previous experience with Azure is advantageous)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A Bachelor’s degree in Computer Science, Artificial Intelligence, Statistics, or equivalent experience is needed (Masters or PhD advantageous).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;It would be advantageous if you have:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of deep learning architectures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous MLOps experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous experience working with LLMs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience developing and maintaining data pipelines (Snowflake, DBT, etc)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous experience in backend software development (in particular C#)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Ideal for engineers who thrive in structured environments, complex domain systems, and enterprise-scale reliability challenges.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Our Core Technology Stack!\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;We build modern, scalable software on a thoughtfully designed stack:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Frontend:\u0026lt;/strong\u0026gt; TypeScript and JavaScript across Ember (today), React, and React Native.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Backend:\u0026lt;/strong\u0026gt; .NET / C# (Web API, .NET Core) powering distributed services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data:\u0026lt;/strong\u0026gt; SQL Server with performance and integrity at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cloud:\u0026lt;/strong\u0026gt; Microsoft Azure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Observability:\u0026lt;/strong\u0026gt; Metrics, logging, alerting, and dashboards in Datadog — because we believe you can’t improve what you don’t measure.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our architecture continues to evolve as we scale. We invest in event-driven systems, well-defined microservices, and containerized deployments (Azure Container Apps) to build resilient, decoupled, and high-performing software.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you care about clean service boundaries, reliable systems, and shipping with confidence — you’ll feel right at home here.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Why Work at Karbon?\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4 weeks annual leave plus 5 extra \u0026quot;Karbon Days\u0026quot; off a year\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible working environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with (and learn from) an experienced, high-performing team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be part of a fast-growing company that firmly believes in promoting high performers from within\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborative, team-oriented culture that embraces diversity, invests in development, and provides consistent feedback\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous parental leave\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;37024650-610f-4dfe-8f74-6e5b0feb927b\u0026quot;\u0026gt;Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you\u0026#39;ve made it this far in the job description but your past experience doesn\u0026#39;t perfectly align, we do encourage you to still apply. You could still be the right person for the role!\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;5f9e3aa2-2690-4788-af20-892dbdba6ed2\u0026quot;\u0026gt;We recruit and reward people based on capability and performance. We don’t discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;bb4a5afa-071e-49bd-9510-b951e1f125de\u0026quot;\u0026gt;Generally, if you are a good person, we want to talk to you. \u0026lt;span data-type=\u0026quot;EMOJI\u0026quot; data-emoji-colon=\u0026quot;stuck_out_tongue\u0026quot; data-emoji-id=\u0026quot;😛\u0026quot; data-id=\u0026quot;97488c7e-05ea-4a57-8774-fd75a6a1882c\u0026quot;\u0026gt;😛\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at people.support@karbonhq.com for a confidential discussion.\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;text-align: center;\u0026quot; data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(42, 46, 69); font-family: arial, helvetica, sans-serif; font-size: 14px; letter-spacing: normal; text-align: start; word-spacing: 0px; white-space: pre-wrap; float: none; display: inline !important;\u0026quot;\u0026gt;At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4007779004,"name":"Technology","child_ids":[],"parent_id":null}],"offices":[{"id":4025637004,"name":"Australia - NSW","location":"Sydney, New South Wales, Australia","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/karbon/jobs/6002291004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5157437004,"location":{"name":"Remote, United States"},"metadata":[{"id":4512190004,"name":"Opening ID (formally Planful ID)","value":"qa3b","value_type":"short_text"},{"id":4516716004,"name":"Multi Opening Second Salary","value":{"unit":"USD","max_value":"0.0","min_value":"0.0"},"value_type":"currency_range"}],"id":6002291004,"updated_at":"2026-06-12T01:02:26-04:00","requisition_id":"642","title":"Senior Billing Revenue Analyst","company_name":"Karbon","first_published":"2026-05-21T04:00:39-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Karbon\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;text-align: left;\u0026quot;\u0026gt;Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day. With customers in 40 countries, we have grown into a globally distributed team across the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture that is recognized with Great Place To Work® certification and on Fortune magazine\u0026#39;s Best Small Workplaces™ List.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Summary\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Senior Billing \u0026amp;amp; Revenue Analyst to join our Finance team. This role is designed for someone who brings deep expertise in subscription billing, a foundational understanding of revenue accounting principles, the systems fluency to navigate complexity and build scalable solutions, and a genuine appetite for applying AI to make billing smarter and faster.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Billing is the heartbeat of this role as you’ll own the full billing lifecycle, serve as the internal expert on Zuora, and be a trusted partner to both customers and cross-functional teams. Alongside that, you’ll bring enough revenue accounting knowledge to support month-end close activities, assist with revenue recognition questions, and ensure billing practices are aligned with accounting requirements. And you’ll be an active driver of AI adoption using intelligent tooling to reduce manual work, surface anomalies faster, and help the finance team operate at a higher level as we scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a fully remote position open to candidates based in the United States. We offer competitive compensation, benefits, and meaningful opportunities for professional growth. If you\u0026#39;re a self-starter who takes ownership and thrives on solving hard problems, we encourage you to apply!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Complex Billing Management\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own end-to-end billing operations for a global customer base, managing complex subscription scenarios including multi-year deals, mid-term amendments, upgrades, downgrades, credits, and custom billing structures, leveraging AI tooling to detect anomalies, reduce manual intervention, and scale with confidence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Investigate and resolve billing discrepancies, invoicing errors, and escalated issues with a high degree of accuracy and urgency whilst using AI-assisted diagnostics to identify patterns and root causes faster.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage renewals, adjustments, and amendments in Zuora, ensuring all billing actions are executed correctly and in alignment with contract terms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the billing team\u0026#39;s go-to resource for edge cases and non-standard scenarios that require sound judgment and creative problem-solving.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Customer-Facing Support\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Act as a senior point of contact for customers on billing-related inquiries, delivering clear, professional, and empathetic communication. Use AI-assisted drafting tools to improve response speed and quality while keeping a human lens on every interaction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Customer Success and Support teams to resolve billing issues efficiently and ensure a positive customer experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent the billing function externally with confidence and a solutions-oriented approach.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Contract Advisory\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Review customer agreements and order forms to ensure billing setup accurately reflects negotiated terms, pricing structures, and any custom provisions by applying AI-assisted contract review tools to accelerate intake and flag inconsistencies before they reach billing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advise internal stakeholders on how contract terms translate into billing and revenue recognition implications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Legal, Sales, and Finance on billing-related contract language and escalations as needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Revenue Accounting Support\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Apply foundational knowledge of ASC 606 and SaaS revenue recognition principles to support accurate revenue reporting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist the Accounting team with month-end close activities, including revenue-related reconciliations and journal entry support tied to billing. Using AI tools to accelerate reconciliation checks and surface variances that require human review.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Revenue Accounting to ensure billing data in Zuora is structured in a way that supports clean, auditable revenue recognition.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flag and escalate billing scenarios with complex revenue recognition implications for proper treatment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Accounts Receivable Management\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the end-to-end collections process, monitoring aging balances and prioritizing outreach on overdue accounts, partnering with the GTM teams and Finance to resolve outstanding invoices and using AI-assisted tools to flag at-risk accounts and streamline follow-up.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate AR reporting and support month-end close by reconciling cash receipts and applying payments in Zuora, surfacing DSO trends and collection risk to Finance leadership and driving ongoing improvements to collections efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Zuora Expertise\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the internal subject matter expert on Zuora, owning configuration, troubleshooting, and optimization of billing workflows within the platform, including identifying where AI capabilities within Zuora can reduce manual steps and improve data integrity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate subscription records, product catalog entries, and billing rules in Zuora.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with RevOps and Finance on Zuora-related projects, upgrades, and integrations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;AI Fluency \u0026amp;amp; Billing Automation\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Karbon scales, this role is expected to be an active driver of AI adoption within billing and revenue operations: testing tools, surfacing use cases, and helping define how automation improves the function.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Use AI-powered tooling to streamline billing workflows, including anomaly detection in invoicing, automated reconciliation checks, and intelligent flagging of discrepancies before they escalate to customers or impact close.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply AI capabilities within Zuora and connected systems to reduce manual intervention in complex billing scenarios, accelerate invoice processing, and improve accuracy across the subscription lifecycle.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage AI-assisted tools to improve the speed and quality of customer communications, contract reviews, and internal SOPs, while maintaining the judgment to know when human review is essential.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Revenue Accounting to explore AI applications in revenue recognition, including automated recognition schedules, variance flagging, and generating audit-ready documentation tied to billing data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the finance team\u0026#39;s AI adoption by testing new tools, documenting billing-specific use cases, and sharing learnings acting as the billing SME who helps define where automation adds the most value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain a human-in-the-loop mindset: validate AI-generated outputs before they inform customer decisions or financial reporting, and escalate edge cases that require human judgment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Systems \u0026amp;amp; Process Optimization\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate a strong ability to navigate interconnected systems (Zuora, Salesforce, and related tools) to diagnose issues and engineer scalable solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively identify gaps in billing and revenue processes and lead or contribute to continuous improvement initiatives, with a particular focus on where AI automation can eliminate low-value manual work and create capacity for higher-order problem-solving.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document workflows, edge cases, and standard operating procedures to support team scalability and knowledge sharing, using AI-assisted tools to draft, maintain, and improve documentation at pace.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Sales, Finance, Accounting, Revenue Operations, and Customer Success to ensure seamless billing execution and alignment on revenue matters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide billing and systems guidance to internal stakeholders as the team scales, including educating cross-functional partners on how AI tools are changing billing and revenue operations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Expertise\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in billing operations, revenue operations, or a related function within a SaaS or subscription-based company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extensive, hands-on experience with Zuora including subscription management, product catalog configuration, invoicing, amendments, and reporting. This is a must-have.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Foundational knowledge of revenue recognition principles (ASC 606) and experience supporting or partnering with a revenue accounting function.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience handling complex, non-standard billing scenarios with sound judgment and strong attention to detail.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable being customer-facing and communicating billing matters with clarity and empathy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong ability to interpret contract language and apply it accurately to billing setup and revenue implications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Systems-savvy: able to work across multiple platforms, connect the dots between tools, and find creative, practical solutions to operational challenges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to work with AI tools in a finance or operations context — including prompt-based workflows, AI-assisted drafting or analysis, and a clear understanding of when to validate or escalate AI outputs. This isn’t optional: we expect this person to actively use AI as part of how they work, not just be open to it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter who takes ownership, identifies problems proactively, and drives them to resolution without needing significant direction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and collaboration skills, with the ability to work effectively across a globally distributed team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Salesforce or similar CRM platforms is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Accounting, Finance, Business, or a related field preferred.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why work at Karbon?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Gain global experience across Australia, New Zealand, UK, and Canada\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong benefits package including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Flexible Time Off with an encouraged 4 weeks use per year\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company paid medical for you and eligible spouse/partner and dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid dental and vision and eligible spouse/partner and dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) with company matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible Spending Account\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up to 8 weeks paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work-from-home stipend\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Work with (and learn from) an experienced, high-performing team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborative, team-oriented culture that embraces diversity, invests in development and provides consistent feedback\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be part of a fast-growing company that firmly believes in promoting high performers from within\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;As we hire across various locations within the USA we are required by law to include a reasonable estimate of the compensation range for this role.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The range provided is broad and takes into consideration a wide range of factors that are reviewed when making a hiring decision, such as physical location/cost of living in that location, years of experience, skills, and other business needs.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;It is not typical for a candidate to be hired at or near the top of the pay range and each compensation decision is dependent on each individual case. \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;The base salary is one component of the total compensation package, which for some roles may include a target bonus, for some roles very competitive equity grant, and very generous benefits. While we believe competitive compensation is a critical aspect of you deciding to join us, we do hope you also spend time considering why our mission, purpose and values are right for you. We are creating something transformational here, and we hope you are as excited about the future as we are!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;The estimated base salary range for this role is: \u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$96,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$106,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;37024650-610f-4dfe-8f74-6e5b0feb927b\u0026quot;\u0026gt;Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you\u0026#39;ve made it this far in the job description but your past experience doesn\u0026#39;t perfectly align, we do encourage you to still apply. You could still be the right person for the role!\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;5f9e3aa2-2690-4788-af20-892dbdba6ed2\u0026quot;\u0026gt;We recruit and reward people based on capability and performance. We don’t discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;bb4a5afa-071e-49bd-9510-b951e1f125de\u0026quot;\u0026gt;Generally, if you are a good person, we want to talk to you. \u0026lt;span data-type=\u0026quot;EMOJI\u0026quot; data-emoji-colon=\u0026quot;stuck_out_tongue\u0026quot; data-emoji-id=\u0026quot;😛\u0026quot; data-id=\u0026quot;97488c7e-05ea-4a57-8774-fd75a6a1882c\u0026quot;\u0026gt;😛\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at people.support@karbonhq.com for a confidential discussion.\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;text-align: center;\u0026quot; data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(42, 46, 69); font-family: arial, helvetica, sans-serif; font-size: 14px; letter-spacing: normal; text-align: start; word-spacing: 0px; white-space: pre-wrap; float: none; display: inline !important;\u0026quot;\u0026gt;At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4007790004,"name":"Finance","child_ids":[],"parent_id":4007789004}],"offices":[{"id":4004196004,"name":"United States","location":null,"child_ids":[4006948004,4003009004,4003011004,4006945004,4006943004,4006946004,4006949004,4006947004,4041471004,4041472004],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/karbon/jobs/6016223004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5163390004,"location":{"name":"Remote, United States"},"metadata":[{"id":4512190004,"name":"Opening ID (formally Planful ID)","value":"3zdl","value_type":"short_text"},{"id":4516716004,"name":"Multi Opening Second Salary","value":{"unit":"USD","max_value":"0.0","min_value":"0.0"},"value_type":"currency_range"}],"id":6016223004,"updated_at":"2026-06-12T01:02:27-04:00","requisition_id":"647","title":"Senior Customer Success Manager","company_name":"Karbon","first_published":"2026-06-08T13:33:57-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Karbon\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;text-align: left;\u0026quot;\u0026gt;Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day. With customers in 40 countries, we have grown into a globally distributed team across the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture that is recognized with Great Place To Work® certification and on Fortune magazine\u0026#39;s Best Small Workplaces™ List.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;Are you motivated by owning the commercial performance and measurable outcomes of a portfolio of accounting firms? Do you thrive operating as a strategic advisor to executive stakeholders, helping firms improve productivity, profitability, and workflow efficiency? Do you proactively identify risk and expansion opportunities through data, insight, and strong multi-threaded relationships?\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Customer Success Manager at Karbon, you\u0026#39;ll operate as the General Manager of your portfolio — accountable for retention, expansion, value realization, and long-term customer growth. You\u0026#39;ll function as a crucial link between our customers and our Product Development teams, bringing structured customer insights into roadmap conversations and revenue strategy.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Commercial Ownership \u0026amp;amp; Growth\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive measurable value realization within the first 90 days post-sale, aligning onboarding outcomes to defined business KPIs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own renewal and expansion strategy for your portfolio, including proactive identification of cross-sell and upsell opportunities (including Billing \u0026amp;amp; Payments).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive Net Revenue Retention by increasing product adoption depth, seat expansion, and multi-threaded engagement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and manage an accurate renewal forecast 90–120 days in advance.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Strategic Customer Leadership\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop multi-threaded relationships across decision-makers, economic buyers, and operational leaders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable internal champions with structured success plans, ROI articulation, and executive-ready materials.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop deep domain fluency in accounting firm operations and translate Karbon capabilities into strategic business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate as a trusted advisor, diagnosing root causes of workflow inefficiencies and aligning product capabilities to measurable firm-level improvements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create and maintain structured Success Plans tied to customer KPIs and long-term growth objectives.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct executive-level business reviews to measure progress and unlock next best actions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Risk \u0026amp;amp; Retention Excellence\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proactively identify churn indicators through behavioral data, health metrics, and qualitative insight.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop structured save plans with clear ROI articulation and executive alignment when risk emerges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to scalable retention methodologies as Karbon grows.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Influence\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Sales to support expansion strategy and complex renewal negotiations where needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Implementation, Support, and Education teams to ensure seamless customer experience across the lifecycle.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate customer insights into structured, data-backed feedback for Product and Engineering, influencing roadmap priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Marketing to inform industry-specific messaging and thought leadership grounded in real customer outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive cross-functional alignment to remove friction and deliver measurable customer outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;AI \u0026amp;amp; Data Fluency\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Leverage AI-driven tools and usage analytics to identify expansion opportunities, risk signals, and productivity gains.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate in a metrics-rich environment, using dashboards and insights to prioritize next best actions across your portfolio.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;About You!\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Based in the US or Canada and experienced working within distributed, global teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;7+ years of experience in B2B SaaS, ideally within accounting or professional services software.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of owning renewals and driving measurable expansion revenue within complex accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong executive communication skills with the ability to influence firm leaders and articulate ROI clearly and confidently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to manage a portfolio with commercial rigor, strategic depth, and disciplined prioritization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with CRM, Customer Success platforms, forecasting tools, and analytics systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable operating in a data-driven environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong program management capability across cross-functional stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel periodically for strategic customer engagements and industry events.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Why Work at Karbon?\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent benefits package including:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Paid Flexible Time Off with an encouraged 3 weeks use per year\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company paid medical for you and eligible spouse/partner and dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company paid dental and vision and eligible spouse/partner and dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fully company funded short and long term disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fully company paid life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) with company matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible Spending Account\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up to 8 weeks paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work-from-home stipend\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with (and learn from) an experienced, high-performing team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborative, team-oriented culture that embraces diversity, invests in development and provides consistent feedback\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be part of a fast-growing company that firmly believes in promoting high performers from within\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;As we hire across various locations within the USA we are required by law to include a reasonable estimate of the compensation range for this role.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The range provided is broad and takes into consideration a wide range of factors that are reviewed when making a hiring decision, such as physical location/cost of living in that location, years of experience, skills, and other business needs.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;It is not typical for a candidate to be hired at or near the top of the pay range and each compensation decision is dependent on each individual case. \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;The base salary is one component of the total compensation package, which for some roles may include a target bonus, for some roles very competitive equity grant, and very generous benefits. While we believe competitive compensation is a critical aspect of you deciding to join us, we do hope you also spend time considering why our mission, purpose and values are right for you. We are creating something transformational here, and we hope you are as excited about the future as we are!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;The estimated base salary range for this role is: \u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$90,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$115,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;37024650-610f-4dfe-8f74-6e5b0feb927b\u0026quot;\u0026gt;Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you\u0026#39;ve made it this far in the job description but your past experience doesn\u0026#39;t perfectly align, we do encourage you to still apply. You could still be the right person for the role!\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;5f9e3aa2-2690-4788-af20-892dbdba6ed2\u0026quot;\u0026gt;We recruit and reward people based on capability and performance. We don’t discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;bb4a5afa-071e-49bd-9510-b951e1f125de\u0026quot;\u0026gt;Generally, if you are a good person, we want to talk to you. \u0026lt;span data-type=\u0026quot;EMOJI\u0026quot; data-emoji-colon=\u0026quot;stuck_out_tongue\u0026quot; data-emoji-id=\u0026quot;😛\u0026quot; data-id=\u0026quot;97488c7e-05ea-4a57-8774-fd75a6a1882c\u0026quot;\u0026gt;😛\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at people.support@karbonhq.com for a confidential discussion.\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;text-align: center;\u0026quot; data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(42, 46, 69); font-family: arial, helvetica, sans-serif; font-size: 14px; letter-spacing: normal; text-align: start; word-spacing: 0px; white-space: pre-wrap; float: none; display: inline !important;\u0026quot;\u0026gt;At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4007783004,"name":"Success","child_ids":[],"parent_id":4007782004}],"offices":[{"id":4004196004,"name":"United States","location":null,"child_ids":[4006948004,4003009004,4003011004,4006945004,4006943004,4006946004,4006949004,4006947004,4041471004,4041472004],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/karbon/jobs/5825162004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5062410004,"location":{"name":"Sydney, NSW, Australia"},"metadata":[{"id":4512190004,"name":"Opening ID (formally Planful ID)","value":"p8m7","value_type":"short_text"},{"id":4516716004,"name":"Multi Opening Second Salary","value":{"unit":"USD","max_value":"0.0","min_value":"0.0"},"value_type":"currency_range"}],"id":5825162004,"updated_at":"2026-06-12T01:02:23-04:00","requisition_id":"613","title":"Senior Fullstack Engineer","company_name":"Karbon","first_published":"2026-03-12T13:27:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Karbon\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;text-align: left;\u0026quot;\u0026gt;Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day. With customers in 40 countries, we have grown into a globally distributed team across the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture that is recognized with Great Place To Work® certification and on Fortune magazine\u0026#39;s Best Small Workplaces™ List.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Karbon is seeking a \u0026lt;strong\u0026gt;Senior FullStack Software Engineer.\u0026lt;/strong\u0026gt; This is an exciting time to join the team because we are expanding our organization. In this role, you will be working within an agile development team to design and build interactive web applications. They are responsible for technical specifications and developing and deploying software.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;About the Role!\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build and maintain product features - \u0026lt;/strong\u0026gt;\u0026amp;nbsp;Develop new functionality and iteratively improve existing systems, with a focus on reliability, performance, and user experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Balance speed and quality - \u0026lt;/strong\u0026gt;\u0026amp;nbsp;Know when to move fast and when to slow down, making thoughtful trade-offs to deliver high-quality outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Use data to inform decisions - \u0026lt;/strong\u0026gt;\u0026amp;nbsp;Learn from user behaviour, experiment thoughtfully including A/B testing where relevant, and help improve acquisition and conversion over time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Work effectively as part of a team - \u0026lt;/strong\u0026gt;\u0026amp;nbsp;Collaborate closely with engineers and QA throughout the development cycle to build, test, and improve features together\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Use AI tools thoughtfully - \u0026lt;/strong\u0026gt;\u0026amp;nbsp;Leverage AI to move faster for example drafting code, exploring solutions, or writing tests, while applying good judgement and always reviewing what ships.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Work with autonomy - \u0026lt;/strong\u0026gt;\u0026amp;nbsp;Take ownership of problems, explore solutions, and ask questions when needed rather than waiting for predefined answers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own your work - \u0026lt;/strong\u0026gt;\u0026amp;nbsp;Take pride in what you build and feel accountable for its impact on customers and the business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Bring your whole self - \u0026lt;/strong\u0026gt;Contribute your curiosity, creativity, and personality to a low politics, open, and collaborative team culture.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;About You!\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;We know great engineers come from many backgrounds. You don’t need to tick every box below to apply.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong hands-on experience building and maintaining web applications using C#, .NET (MVC, Web API, .NET Core) and JavaScript or TypeScript. Experience with Ember.js is an advantage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provides technical leadership within the team: guiding architectural decisions, raising the bar in code reviews, and ensuring the team is solving the right problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid experience with SQL Server or other relational databases, including data modeling and writing efficient queries. Good understanding of data flow across an application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of software engineering fundamentals, including scalable systems, API design, and common data structures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience delivering features end-to-end, from design through implementation, testing, and production support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A sense of ownership over your work, with attention to quality, maintainability, and performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work independently while collaborating closely with others, contributing to design discussions and code reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience mentoring or supporting other engineers is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Computer Science (or similar), or equivalent practical experience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;AI is reshaping how software gets built, and at Karbon we’re fully committed. We don’t see AI as a replacement for engineers. We see it as a force multiplier that will elevate creativity, impact and capability to levels we’ve barely begun to imagine. We’re looking for developers who are confident in their fundamentals, driven to grow, and excited to harness AI to build something meaningful. If you’re energized by this future rather than cautious of it, you’ll feel right at home here.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Our Core Technology Stack!\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;We build modern, scalable software on a thoughtfully designed stack:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Frontend:\u0026lt;/strong\u0026gt; TypeScript and JavaScript across Ember (today), React, and React Native.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Backend:\u0026lt;/strong\u0026gt; .NET / C# (Web API, .NET Core) powering distributed services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data:\u0026lt;/strong\u0026gt; SQL Server with performance and integrity at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cloud:\u0026lt;/strong\u0026gt; Microsoft Azure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Observability:\u0026lt;/strong\u0026gt; Metrics, logging, alerting, and dashboards in Datadog — because we believe you can’t improve what you don’t measure.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our architecture continues to evolve as we scale. We invest in event-driven systems, well-defined microservices, and containerized deployments (Azure Container Apps) to build resilient, decoupled, and high-performing software.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you care about clean service boundaries, reliable systems, and shipping with confidence — you’ll feel right at home here.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Why Work at Karbon?\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4 weeks annual leave plus 5 extra \u0026quot;Karbon Days\u0026quot; off a year\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible working environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with (and learn from) an experienced, high-performing team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be part of a fast-growing company that firmly believes in promoting high performers from within\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborative, team-oriented culture that embraces diversity, invests in development, and provides consistent feedback\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous parental leave\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;37024650-610f-4dfe-8f74-6e5b0feb927b\u0026quot;\u0026gt;Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you\u0026#39;ve made it this far in the job description but your past experience doesn\u0026#39;t perfectly align, we do encourage you to still apply. You could still be the right person for the role!\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;5f9e3aa2-2690-4788-af20-892dbdba6ed2\u0026quot;\u0026gt;We recruit and reward people based on capability and performance. We don’t discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;bb4a5afa-071e-49bd-9510-b951e1f125de\u0026quot;\u0026gt;Generally, if you are a good person, we want to talk to you. \u0026lt;span data-type=\u0026quot;EMOJI\u0026quot; data-emoji-colon=\u0026quot;stuck_out_tongue\u0026quot; data-emoji-id=\u0026quot;😛\u0026quot; data-id=\u0026quot;97488c7e-05ea-4a57-8774-fd75a6a1882c\u0026quot;\u0026gt;😛\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at people.support@karbonhq.com for a confidential discussion.\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;text-align: center;\u0026quot; data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(42, 46, 69); font-family: arial, helvetica, sans-serif; font-size: 14px; letter-spacing: normal; text-align: start; word-spacing: 0px; white-space: pre-wrap; float: none; display: inline !important;\u0026quot;\u0026gt;At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4007779004,"name":"Technology","child_ids":[],"parent_id":null}],"offices":[{"id":4025637004,"name":"Australia - NSW","location":"Sydney, New South Wales, Australia","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/karbon/jobs/5987004004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5149720004,"location":{"name":"Austin, TX, United States; Chicago, IL, United States; Dallas, TX, United States; Denver, CO, United States; Los Angeles, CA, United States; San Diego, CA, United States; San Francisco, CA, United States"},"metadata":[{"id":4512190004,"name":"Opening ID (formally Planful ID)","value":"b2vl","value_type":"short_text"},{"id":4516716004,"name":"Multi Opening Second Salary","value":{"unit":"USD","max_value":"0.0","min_value":"0.0"},"value_type":"currency_range"}],"id":5987004004,"updated_at":"2026-06-12T01:02:25-04:00","requisition_id":"633","title":"Senior Security Engineer","company_name":"Karbon","first_published":"2026-05-07T05:24:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Karbon\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;text-align: left;\u0026quot;\u0026gt;Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day. With customers in 40 countries, we have grown into a globally distributed team across the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture that is recognized with Great Place To Work® certification and on Fortune magazine\u0026#39;s Best Small Workplaces™ List.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Senior Security Engineer\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;Our Engineering Standards at Karbon:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Balance Speed and Quality\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Engineers are expected to balance delivery speed with a strong commitment to quality, meeting agreed timelines while producing reliable, maintainable, and well-tested solutions. Sound judgment in making trade-offs between velocity and long-term sustainability is essential.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Collaborate Effectively\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Engineering is collaborative by default. Team members are expected to contribute constructively in design discussions, reviews, and planning, communicate clearly about progress and risks, and support shared team outcomes in both hybrid and distributed environments.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Build and Maintain Systems\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Engineers are responsible for building new capabilities while maintaining and improving existing systems. This includes designing scalable solutions, reducing technical debt, supporting operational stability, and contributing to continuous improvement.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Operate with Autonomy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A high degree of autonomy is expected. Given clear objectives, engineers should independently translate problems into actionable technical approaches, proactively identify improvements, and continuously expand relevant technical expertise.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Ownership and Accountability\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ownership is fundamental. Engineers are accountable for the quality, performance, and customer impact of their work from design through post-release support, and are expected to follow through on commitments.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;AI-Enabled Engineering\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;AI is reshaping how software is built, and we are committed to leveraging it as a force multiplier for creativity, impact, and capability. Engineers are expected to confidently apply strong technical fundamentals while embracing AI tools and approaches to enhance productivity, problem-solving, and innovation. Curiosity, adaptability, and enthusiasm for integrating AI into meaningful product development are essential.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Contribute to Team Culture\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Engineers contribute positively to a culture of professionalism, transparency, low bureaucracy, and mutual respect, strengthening team performance through authenticity, curiosity, and collaboration.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;About the Role!\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;Seeking a development \u0026amp;amp; cloud focused Senior Security Engineer to join our expanding security team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have passion for AppSec, Cloud and AI. They will be a skilled communicator and relationship builder capable of promoting and building security practices across the organization and into our development processes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;AI is reshaping practices across the board and at Karbon we’re fully committed. We don’t see AI as a replacement but as a force multiplier. We’re looking for Security Engineers who are confident in network \u0026amp;amp; security fundamentals, driven to grow, and excited by the challenges and opportunities AI brings.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;What You’ll Own:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with different areas within Karbon - You will make sure security is embedded from the start from feature design and development to participating in design reviews and threat modelling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Balance Security and Delivery - You know how to balance delivery needs with security and can communicate security risks and issues to non technical stakeholders. You understand when it\u0026#39;s important to push back, when to compromise and how to work with delivery teams to reach a great outcome.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You keep up to date on the latest technologies and approaches - You are excited by the new developments such as AI bring to security but also understand the importance of security foundational practices such as good account hygiene, least privilege, attack surface reduction and MFA.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and assess security risks introduced by AI tools - You’ll assist with reviewing the risks of AI tooling usage \u0026amp;amp; Integration and AI-generated code.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply AI-assisted tooling to accelerate security work - you understand the impact AI can have and utilize it across many areas including triage, threat detection, code review, and documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexibility and confidence to work across multiple security domains - We’re a small team responsible for Security at a fast moving company and you’ll get exposure to many different security domains; you could be assisting with refining and investigating corporate IT security processes in the morning, reviewing a cloud hosted system after lunch and then tweaking detection rules!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work effectively as part of a team - Security is a team sport and you understand the need to build relationships and trust across the organization to enhance Karbon’s security posture. You are happy to answer questions and offer advice to teams that will reach out for your assistance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own your work - You take pride in your work, feeling a deep sense of responsibility for the products we develop and ensuring we keep our customers\u0026#39; valuable data secure. This sense of ownership is paramount, and you share this commitment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring your passion and personality - Your creativity, curiosity, and authentic self make the team stronger. If you\u0026#39;ve worked in highly political environments, you\u0026#39;ll find our culture, free from office politics and valuing openness and authenticity, a refreshing change.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help us measure improvement and steer our roadmap - Contribute to Security Metrics so we can track progress and feedback into our roadmap.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;What Sets You Apart\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;4+ years experience in a security or development role across most of the following:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborating with teams to review designs \u0026amp;amp; implementations for security issues and embedding good security practices across software development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Triaging issues and reports, assisting teams to remedy items and testing fixes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working with external penetration test companies to validate and prioritize findings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conducting risk and vulnerability assessments of web applications and APIs and third party suppliers and integrations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Configuring and tuning SAST, SCA and DAST Tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working with build/deployment pipelines to incorporate security tooling (Github Actions or Azure Devops YAML based pipelines)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assisting with implementing security focused alerting and detections and automations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conducting and facilitating organizational \u0026amp;amp; developer focused security training\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assisting with operational security items such as EDR alerts and MDM\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contributing to our security roadmap\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In addition you’ll need:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills (spoken and written)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Some of the following Languages/Frameworks: Microsoft .NET/C#, JavaScript (we use React and EmberJS frameworks and, Python)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least one cloud platform: Azure, AWS or GCP (we use Azure predominantly)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of PowerShell or Bash and Python\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of at least one AI development tool e.g. Claude Code, GitHub Co-Pilot etc\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Portswigger Burp or similar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Certifications such as Offsec OSCP \u0026amp;amp; AWAE, GIAC, Burp Practitioner, PJPT, Microsoft/AWS development and cloud related are nice to have\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with securing AI applications, systems and AI tooling would be highly regarded\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why Work at Karbon?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Gain global experience across Australia, New Zealand, UK, and Canada\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong benefits package including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Flexible Time Off with an encouraged 4 weeks use per year\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company paid medical for you and eligible spouse/partner and dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid dental and vision and eligible spouse/partner and dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) with company matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible Spending Account\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up to 8 weeks paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work-from-home stipend\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Work with (and learn from) an experienced, high-performing team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborative, team-oriented culture that embraces diversity, invests in development and provides consistent feedback\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be part of a fast-growing company that firmly believes in promoting high performers from within\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;As we hire across various locations within the USA we are required by law to include a reasonable estimate of the compensation range for this role.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The range provided is broad and takes into consideration a wide range of factors that are reviewed when making a hiring decision, such as physical location/cost of living in that location, years of experience, skills, and other business needs.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;It is not typical for a candidate to be hired at or near the top of the pay range and each compensation decision is dependent on each individual case. \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;The base salary is one component of the total compensation package, which for some roles may include a target bonus, for some roles very competitive equity grant, and very generous benefits. While we believe competitive compensation is a critical aspect of you deciding to join us, we do hope you also spend time considering why our mission, purpose and values are right for you. We are creating something transformational here, and we hope you are as excited about the future as we are!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;The estimated base salary range for this role is: \u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$131,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$169,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;37024650-610f-4dfe-8f74-6e5b0feb927b\u0026quot;\u0026gt;Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you\u0026#39;ve made it this far in the job description but your past experience doesn\u0026#39;t perfectly align, we do encourage you to still apply. You could still be the right person for the role!\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;5f9e3aa2-2690-4788-af20-892dbdba6ed2\u0026quot;\u0026gt;We recruit and reward people based on capability and performance. We don’t discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;bb4a5afa-071e-49bd-9510-b951e1f125de\u0026quot;\u0026gt;Generally, if you are a good person, we want to talk to you. \u0026lt;span data-type=\u0026quot;EMOJI\u0026quot; data-emoji-colon=\u0026quot;stuck_out_tongue\u0026quot; data-emoji-id=\u0026quot;😛\u0026quot; data-id=\u0026quot;97488c7e-05ea-4a57-8774-fd75a6a1882c\u0026quot;\u0026gt;😛\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at people.support@karbonhq.com for a confidential discussion.\u0026lt;/p\u0026gt;\n\u0026lt;p data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;text-align: center;\u0026quot; data-type=\u0026quot;unstyled\u0026quot; data-id=\u0026quot;a6b8c301-2390-453b-a5eb-e526a94dca3c\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(42, 46, 69); font-family: arial, helvetica, sans-serif; font-size: 14px; letter-spacing: normal; text-align: start; word-spacing: 0px; white-space: pre-wrap; float: none; display: inline !important;\u0026quot;\u0026gt;At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4007779004,"name":"Technology","child_ids":[],"parent_id":null}],"offices":[{"id":4004196004,"name":"United States","location":null,"child_ids":[4006948004,4003009004,4003011004,4006945004,4006943004,4006946004,4006949004,4006947004,4041471004,4041472004],"parent_id":null}]}],"meta":{"total":19}}